|
The Cheesecake Factory Incorporated (Cake): Modelo de Negócios Canvas [Jan-2025 Atualizado] |
Totalmente Editável: Adapte-Se Às Suas Necessidades No Excel Ou Planilhas
Design Profissional: Modelos Confiáveis E Padrão Da Indústria
Pré-Construídos Para Uso Rápido E Eficiente
Compatível com MAC/PC, totalmente desbloqueado
Não É Necessária Experiência; Fácil De Seguir
The Cheesecake Factory Incorporated (CAKE) Bundle
Mergulhe na potência culinária que é a Cheesecake Factory, uma cadeia de restaurantes que revolucionou o jantar casual com seu inovador modelo de negócios. De um amplo menu que desafia as restrições tradicionais de restaurantes a uma abordagem estratégica que combina a criatividade gastronômica com táticas operacionais inteligentes, essa marca se transformou de um único restaurante em um fenômeno de jantar em todo o país. Descubra como o Cheesecake Factory aproveita proposições de valor exclusivas, tecnologia de ponta e estratégias centradas no cliente para criar uma experiência gastronômica que vai muito além de servir apenas deliciosos queijos e tamanhos de porção maciços.
The Cheesecake Factory Incorporated (Cake) - Modelo de negócios: Parcerias -chave
Fornecedores e distribuidores de alimentos
O Cheesecake Factory Fontes Ingredientes de vários fornecedores nacionais e regionais:
| Categoria de fornecedores | Valor anual de compras | Tipo de contrato |
|---|---|---|
| Fornecedores de carne | US $ 42,3 milhões | Acordos de vários anos |
| Produzir distribuidores | US $ 28,7 milhões | Contratos renováveis anuais |
| Provedores de laticínios | US $ 19,5 milhões | Contratos de preço fixo |
Fabricantes de equipamentos de cozinha comerciais
As principais parcerias de equipamentos incluem:
- Hobart Corporation - Equipamento de cozinha comercial
- AG racional - sistemas de cozinha industrial
- Investimento anual de equipamentos anuais: US $ 3,6 milhões
Parcerias de desenvolvimento imobiliário
| Tipo de parceria | Número de locais | Investimento imobiliário anual |
|---|---|---|
| Desenvolvedores do shopping center | 186 restaurantes | US $ 67,4 milhões |
| Desenvolvedores de localização independentes | 24 restaurantes | US $ 12,9 milhões |
Parcerias de fornecedores de tecnologia
As parcerias de tecnologia digital incluem:
- Oracle-Sistemas de ponto de venda
- NCR Corporation - Processamento de pagamento
- Investimento de plataforma de pedidos digitais: US $ 4,2 milhões anualmente
Parcerias de serviço de entrega
| Parceiro de entrega | Volume anual de transações | Participação de receita |
|---|---|---|
| Doordash | 3,2 milhões de pedidos | 22% Comissão |
| Uber come | 2,7 milhões de pedidos | 25% Comissão |
The Cheesecake Factory Incorporated (Cake) - Modelo de negócios: Atividades -chave
Preparação e serviço de comida de restaurante
A partir de 2024, a Cheesecake Factory opera 294 restaurantes com uma equipe de cozinha médio de 25 a 30 funcionários por local. O volume anual de preparação de alimentos atinge aproximadamente 48 milhões de refeições.
| Métrica | Valor |
|---|---|
| Total de restaurantes | 294 |
| Funcionários médios da cozinha por local | 25-30 |
| Refeições anuais preparadas | 48 milhões |
Desenvolvimento de menu e inovação culinária
A empresa mantém 264 itens de menu exclusivos Em seus restaurantes, com custos anuais de desenvolvimento de menus estimados em US $ 3,2 milhões.
- Itens de menu atualizados trimestralmente
- Equipe de Pesquisa e Desenvolvimento Culinária de 12 Profissionais
- Teste anual de receitas: aproximadamente 85-90 novos pratos
Gerenciamento de operações de restaurantes
As despesas operacionais anuais para gerenciamento de restaurantes totalizam US $ 687 milhões, com investimentos em tecnologia de US $ 22,4 milhões em sistemas de infraestrutura e gerenciamento digitais.
| Categoria de despesa operacional | Investimento anual |
|---|---|
| Despesas operacionais totais | US $ 687 milhões |
| Infraestrutura de tecnologia | US $ 22,4 milhões |
Marketing de marca e design de experiência do cliente
As despesas de marketing atingem US $ 45,3 milhões anualmente, com marketing digital representando 38% do orçamento total de marketing.
- Orçamento anual de marketing: US $ 45,3 milhões
- Alocação de marketing digital: 38%
- Equipe de design de experiência do cliente: 18 profissionais
Gerenciamento de franquia e expansão
A Cheesecake Factory mantém 294 restaurantes de propriedade da empresa sem operações atuais de franquia. A expansão anual e o desenvolvimento de novos locais custam aproximar US $ 76,5 milhões.
| Métrica de expansão | Valor |
|---|---|
| Total de restaurantes | 294 |
| Modelo de propriedade | 100% de propriedade da empresa |
| Investimento anual de expansão | US $ 76,5 milhões |
The Cheesecake Factory Incorporated (Cake) - Modelo de negócios: Recursos -chave
Extenso portfólio de restaurantes
A partir do quarto trimestre de 2023, a fábrica de cheesecake opera 294 restaurantes nos Estados Unidos.
| Tipo de localização | Número de restaurantes |
|---|---|
| Restaurantes de propriedade da empresa | 294 |
| Restaurantes franqueados | 0 |
Menu proprietário e experiência culinária
A rede de restaurantes mantém Mais de 250 itens de menu com receitas exclusivas desenvolvidas internamente.
Reconhecimento da marca
Receita total para 2023: US $ 2,97 bilhões Capitalização de mercado em janeiro de 2024: US $ 2,86 bilhões
Equipe de culinária e serviço treinado
- Total de funcionários: aproximadamente 35.000
- Salário médio por hora para a equipe de restaurantes: US $ 15,50
- Investimento anual de treinamento de funcionários: US $ 4,2 milhões
Infraestrutura de tecnologia digital
| Plataforma digital | Métricas |
|---|---|
| Usuários de aplicativos móveis | 1,3 milhão de usuários ativos |
| Porcentagem de pedidos on -line | 22% do total de vendas |
Investimento anual de infraestrutura de tecnologia: US $ 18,5 milhões
The Cheesecake Factory Incorporated (Cake) - Modelo de negócios: proposições de valor
Menu diverso e extenso com vários estilos de cozinha
A fábrica de cheesecake oferece um menu com mais de 250 itens que abrangem várias cozinhas. A partir de 2023, o restaurante apresenta:
| Categoria de cozinha | Número de itens de menu |
|---|---|
| Clássicos americanos | 65 itens |
| Pratos internacionais | 55 itens |
| Entradas especializadas | 45 itens |
| Opções vegetarianas/veganas | 35 itens |
Grandes tamanhos de porção e qualidade consistente dos alimentos
Os tamanhos médios de parte do item do menu variam entre 1.500-2.000 calorias. As métricas de qualidade dos alimentos incluem:
- 99,5% de consistência de ingredientes em locais
- Auditorias semanais de qualidade do item de menu
- Preparação da cozinha central para padronização
Atmosfera de restaurante exclusiva e experiência gastronômica
Métricas de design de restaurantes a partir de 2024:
| Elemento de design | Especificação |
|---|---|
| Tamanho médio do restaurante | 8.000 a 10.000 pés quadrados |
| Capacidade de assento | 300-350 convidados |
| Orçamento de design de interiores | US $ 1,2 a US $ 1,5 milhão por local |
Preços acessíveis para refeições de alta qualidade
Detalhes da estratégia de preços:
- Preço médio de entrada: US $ 16,95- $ 24,50
- Margem de lucro por refeição: 15-18%
- Posicionamento de ponto de preço: jantar casual no meio do prêmio
Ampla gama de opções de sobremesas, especialmente cheesecakes
Composição do menu da sobremesa:
| Categoria de sobremesa | Número de opções |
|---|---|
| Variedades de cheesecake | 34 tipos diferentes |
| Outras sobremesas | 22 opções adicionais |
| Preço médio de sobremesa | $8.95-$12.50 |
The Cheesecake Factory Incorporated (Cake) - Modelo de Negócios: Relacionamentos do Cliente
Experiências de jantar personalizadas
A fábrica de cheesecake mantém 220 restaurantes de serviço completo em 30 estados. O tamanho médio do restaurante é de 8.500 pés quadrados, com capacidade para 300 clientes. O menu possui mais de 250 itens com opções de personalização.
| Métrica da experiência do cliente | Valor |
|---|---|
| Classificação média de satisfação do cliente | 4.2/5 |
| Tempo médio de jantar | 75 minutos |
| Opções de personalização de menu | Mais de 50 modificações por prato |
Programa de fidelidade e engajamento digital
A plataforma digital inclui aplicativo móvel com 3,5 milhões de usuários ativos. O programa de fidelidade gera 22% do total de vendas de restaurantes.
- Downloads de aplicativos móveis: 1,2 milhão
- Valor médio do pedido digital: $ 48,50
- Taxa de retenção de membros do programa de fidelidade: 68%
Presença ativa da mídia social
Mídias sociais seguintes a partir de 2024:
| Plataforma | Seguidores |
|---|---|
| 512,000 | |
| 1,1 milhão | |
| 287,000 |
Feedback do cliente e melhoria contínua
Coleção anual de feedback do cliente: 850.000 respostas da pesquisa. Atualizações de menu Frequência: 4 vezes por ano.
Padrões de serviço consistentes em locais
Horário de treinamento de serviço por funcionário: 40 horas por ano. Pontuação de avaliação de compras misteriosas: 4.6/5.
| Métrica padrão de serviço | Desempenho |
|---|---|
| Horário de treinamento da equipe | 40 horas/funcionário |
| Pontuação de consistência do serviço | 4.6/5 |
| Taxa de retenção de funcionários | 62% |
The Cheesecake Factory Incorporated (Cake) - Modelo de Negócios: Canais
Locais de restaurantes para jantar
A partir do quarto trimestre 2023, a fábrica de cheesecake opera 294 restaurantes de serviço completo em 41 estados e Porto Rico. O tamanho médio do restaurante é de aproximadamente 8.500 pés quadrados, com capacidade de assento variando de 250 a 300 clientes.
| Tipo de localização | Número de restaurantes | Propagação geográfica |
|---|---|---|
| Restaurantes de propriedade da empresa | 294 | 41 Estados dos EUA e Porto Rico |
| Tamanho médio do restaurante | 8.500 pés quadrados | Capacidade de assentos: 250-300 |
Plataformas de pedidos on -line
A fábrica de cheesecake gera aproximadamente 20 a 25% de suas vendas totais por meio de canais digitais, incluindo pedidos on-line diretos em seu site.
Aplicativo móvel
O aplicativo móvel da empresa foi baixado mais de 3 milhões de vezes, com usuários mensais ativos estimados em 750.000 a partir de 2023.
| Métrica de aplicativo móvel | 2023 dados |
|---|---|
| Downloads de aplicativos totais | 3,000,000+ |
| Usuários ativos mensais | 750,000 |
Serviços de entrega de terceiros
O Cheesecake Factory faz parceria com várias plataformas de entrega:
- Doordash
- Uber come
- GRUBHUB
- Postmates
A entrega de terceiros contribui com aproximadamente 15 a 18% do total de vendas digitais, com uma receita anual estimada de US $ 75-90 milhões desses canais.
Opções de catering e viagem
Os serviços de catering e viagem representam aproximadamente 10 a 12% da receita total do restaurante. O valor médio da ordem de catering varia entre US $ 250 e US $ 350.
| Métrica de catering | Desempenho anual |
|---|---|
| Porcentagem da receita total | 10-12% |
| Valor médio da ordem de catering | $250-$350 |
The Cheesecake Factory Incorporated (Cake) - Modelo de negócios: segmentos de clientes
Consumidores de restaurantes casuais
De acordo com o relatório de tendência do consumidor casual de 2023 da Technomic, 68% dos clientes casuais de restaurantes têm entre 25 e 54 anos de idade. O Cheesecake Factory tem como alvo esse segmento com um extenso menu de mais de 250 itens.
| Característica do cliente | Percentagem |
|---|---|
| Faixa etária de 25 a 54 | 68% |
| Gasto médio por visita | $27.50 |
| Frequência de visitas a restaurantes | 2,3 vezes por mês |
Famílias e clientes de grupo
O restaurante atende a refeições familiares com grandes tamanhos de porção e opções de menu amigáveis ao grupo.
- Tamanho médio da parte: 3,5 pessoas
- O segmento de jantar familiar representa 42% da base total de clientes
- Menu oferece aperitivos compartilháveis e grandes tamanhos de porção
Millennials e Gen Z
A National Restaurant Association relata 45% dos millennials e a geração Z preferem restaurantes com diversas opções de menu.
| Segmento demográfico | Porcentagem de base de clientes |
|---|---|
| Millennials (25-40 anos) | 32% |
| Gen Z (18-24 anos) | 13% |
Demografia de renda média a alta
Renda familiar média do segmento de clientes primários: US $ 85.000 a US $ 125.000 anualmente.
- Faixa de renda familiar: US $ 85.000 - US $ 125.000
- Verificação média por pessoa: $ 35,75
- Orçamento de refeições discricionárias: US $ 250 a US $ 400 mensalmente
Planejadores de eventos corporativos e sociais
O segmento corporativo de catering e eventos gera aproximadamente 15% da receita anual do restaurante.
| Tipo de evento | Porcentagem de receita |
|---|---|
| Catering corporativo | 8% |
| Eventos sociais | 7% |
| Gasto médio de eventos | $675 |
The Cheesecake Factory Incorporated (Cake) - Modelo de negócios: estrutura de custos
Compras de comida e ingrediente
A partir de 2023, os custos alimentares e ingredientes da fábrica de cheesecake representaram aproximadamente 27,8% do total de vendas de restaurantes, totalizando US $ 528,7 milhões.
| Categoria de custo | Despesa anual | Porcentagem de vendas |
|---|---|---|
| Ingredientes alimentares | US $ 385,4 milhões | 20.3% |
| Compras de bebida | US $ 143,3 milhões | 7.5% |
Salários de trabalho e funcionários
Os custos trabalhistas em 2023 totalizaram US $ 933,2 milhões, representando 49,1% do total de vendas de restaurantes.
- Salário médio por hora para a equipe da cozinha: US $ 15,75
- Salário médio por hora para servidores: US $ 12,50
- Contagem total de funcionários: aproximadamente 35.000
Aluguel e manutenção de restaurantes
As despesas de ocupação e manutenção de 2023 foram de US $ 276,5 milhões, representando 14,5% do total de vendas de restaurantes.
| Tipo de despesa | Custo anual | Média por restaurante |
|---|---|---|
| Aluguel | US $ 198,3 milhões | US $ 1,2 milhão |
| Manutenção | US $ 78,2 milhões | $475,000 |
Despesas de marketing e promocionais
Os investimentos em marketing em 2023 totalizaram US $ 87,6 milhões, representando 4,6% do total de vendas de restaurantes.
- Orçamento de marketing digital: US $ 42,3 milhões
- Publicidade tradicional: US $ 31,5 milhões
- Campanhas promocionais: US $ 13,8 milhões
Investimentos de tecnologia e infraestrutura digital
Os gastos com tecnologia para 2023 atingiram US $ 65,4 milhões, representando 3,4% do total de vendas de restaurantes.
| Área de investimento em tecnologia | Despesa anual |
|---|---|
| Plataforma de pedido digital | US $ 24,7 milhões |
| Infraestrutura de TI | US $ 22,6 milhões |
| Segurança cibernética | US $ 18,1 milhões |
The Cheesecake Factory Incorporated (Cake) - Modelo de negócios: fluxos de receita
Vendas de restaurantes para jantar
Receita anual de vendas de restaurantes para jantar: US $ 2,79 bilhões (2022 ano fiscal)
| Categoria de receita | Valor ($) | Porcentagem de vendas totais |
|---|---|---|
| Jantar vendas | 2,790,000,000 | 68.5% |
Pedidos de viagem e entrega
Receita anual de viagem e entrega: US $ 641 milhões (2022 ano fiscal)
| Canais de viagem/entrega | Receita ($) |
|---|---|
| Plataformas de entrega de terceiros | 384,600,000 |
| Ordens de viagem direta | 256,400,000 |
Serviços de catering
Receita anual de catering: US $ 87,3 milhões (ano fiscal de 2022)
- Catering de eventos corporativos
- Catering de festa particular
- Catering de eventos especiais
Mercadoria e vendas de produtos de marca
Receita anual de mercadorias: US $ 12,5 milhões (ano fiscal de 2022)
| Categoria de mercadorias | Receita ($) |
|---|---|
| Mercadoria de marca | 7,500,000 |
| Produtos alimentícios embalados | 5,000,000 |
Compras de cartão -presente
Vendas anuais de cartões -presente: US $ 95,6 milhões (2022 ano fiscal)
| Canal de vendas de cartões -presente | Receita ($) |
|---|---|
| Vendas no restaurante | 57,360,000 |
| Vendas on -line | 38,240,000 |
The Cheesecake Factory Incorporated (CAKE) - Canvas Business Model: Value Propositions
The core value proposition for The Cheesecake Factory Incorporated centers on delivering a high-quality, comprehensive dining experience that justifies its price point and encourages repeat visits.
The experiential dining component is supported by operating in the upscale casual dining segment, which positions standards closer to fine dining than core casual dining. This experience drives industry-leading unit economics; The Cheesecake Factory restaurants achieved average unit volumes (AUVs) of approximately $12.5 million for the full year 2025 outlook, up from approximately $12.4 million in fiscal 2024.
The extensive menu caters to diverse tastes, maintaining a large selection that helps drive sales without relying on discounting. The menu features more than 250 menu items, which are updated twice a year to keep the offering fresh. For instance, the Winter 2025 menu update added 23 items across various categories.
Signature cheesecakes serve as a powerful dessert draw and a key differentiator. As of fiscal 2024, The Cheesecake Factory Incorporated offered approximately 45 varieties of proprietary cheesecake and other desserts, with dessert sales representing approximately 17% of The Cheesecake Factory sales during that year. A new dessert, the Peach Perfect with Raspberry Drizzle, was introduced in July 2025.
Perceived value is reinforced by uncompromising quality and large portion sizes, which allow for sharing and leftovers. The average check for The Cheesecake Factory restaurants was reported at $31 in Q2 2025. The success of this value proposition is reflected in the brand's operational performance, with comparable sales at The Cheesecake Factory restaurants increasing 1.2% year-over-year in Q2 2025.
The company has successfully translated its in-restaurant quality to off-premise convenience. For Q2 2025, the off-premise channel accounted for 21% of total revenue, with average weekly off-premise sales reaching $50.0 million. This channel grew to represent 22% of total revenue in Q1 2025.
Here's a quick look at how The Cheesecake Factory's core brand unit economics compare to its multi-brand portfolio average, illustrating the strength of the main concept's value delivery:
| Metric | The Cheesecake Factory (TCF) Restaurant | Fox Restaurant Concepts (FRC) Brands Average |
| Average Unit Volume (AUV) - Q2 2025 | $12.3 million | Approximately $6.4 million (2024) |
| Off-Premise Sales as % of Total Revenue - Q2 2025 | 21% | Not separately specified |
| Average Check Size | $31 | Not separately specified |
The Cheesecake Factory Incorporated (CAKE) - Canvas Business Model: Customer Relationships
You're focused on how The Cheesecake Factory Incorporated maintains its premium position in casual dining, and honestly, the answer lies in how they manage the guest experience from the moment they walk in until they get that follow-up email. It's a high-touch, high-volume operation, which is tough to pull off consistently.
Focus on absolute guest satisfaction and exceptional hospitality
The core value here is uncompromising quality in food and service, which management ties directly to justifying premium pricing and maintaining traffic. For fiscal year 2025, The Cheesecake Factory Incorporated projects consolidated sales of approximately $3.76 billion. The in-restaurant experience is clearly working, as the flagship brand delivered positive comparable sales of 0.3% year-over-year in the third quarter of fiscal 2025, even while the broader environment was challenging. This commitment to quality is reflected in their unit economics; the 4-wall restaurant margin hit 18.5% in the second quarter of 2025, which is the highest level recorded in 8 years. Furthermore, the restaurant-level profit margin for The Cheesecake Factory increased 60 basis points year-over-year to 16.3% in Q3 2025. The company also earned a spot on FORTUNE Magazine's "100 Best Companies to Work For®" list for the twelfth consecutive year in 2025, suggesting internal satisfaction supports external hospitality.
Cake Rewards loyalty program for repeat visitation and data capture
The Cheesecake Rewards program, launched nationally in mid-2023, is a key tool for driving frequency and capturing customer data. The goal is clear: take the average customer, who visits four to six times a year, and use the program to encourage one or two extra visits. Management noted that membership acquisition has exceeded expectations so far. Members show tangible benefits to the business, including higher check averages, higher frequency, and higher satisfaction scores. The company is actively developing a dedicated rewards app to further personalize offers.
Here are the key metrics tied to the loyalty strategy:
- Average customer visits per year: four to six.
- Target incremental visits from Rewards members: one or two.
- Program benefit: Access to online reservations and a free slice of cheesecake on birthdays.
- Development focus: Dedicated mobile app for enhanced engagement.
High-touch, full-service dining experience in-restaurant
The full-service model is supported by industry-leading unit volumes, which indicate strong guest acceptance of the experience. The average unit volume (AUV) for The Cheesecake Factory restaurants reached nearly $12.8 million in the second quarter of 2025, and annualized unit volumes averaged over $12 million in Q3 2025. The average check size for guests is $31. This high-volume performance is a direct result of the in-restaurant execution.
Digital engagement via direct online ordering and social media
Digital channels are a significant, managed part of the customer relationship, moving beyond the four walls of the restaurant. Off-premise sales accounted for 22% of total revenue in Q1 2025 and were 21% of the mix in Q2 2025. To put that in perspective, The Cheesecake Factory's off-premise average weekly sales stand at $50,000, which substantially exceeds competitors like Olive Garden at $24,900. Brand awareness is also driven digitally; the company outpaces its peer group in social media followers per million dollars of sales, boasting over 1.2 million Instagram followers as of its Q1 2025 presentation.
Consistent food quality across all locations via scratch cooking
Consistency is ensured by centralized production for key items. The bakery division operates two facilities to produce cheesecakes and other baked goods for all restaurants and licensees. The menu itself is extensive, featuring about 225 items, with the dessert menu offering 57 varieties of cheesecakes and desserts. Dessert sales alone represented 17% of total sales in fiscal year 2024.
Here is a comparison of key operational and digital metrics for The Cheesecake Factory restaurants:
| Metric | Value (Latest Available 2025 Data) | Period/Context |
| Comparable Sales Growth | 0.3% | Q3 2025 |
| Annualized Unit Volume (AUV) | Over $12 million | Q3 2025 |
| Average Check | $31 | General Metric |
| Off-Premise Sales Mix | 22% | Q1 2025 |
| Off-Premise Average Weekly Sales | $50,000 | General Metric |
| Restaurant-Level Profit Margin | 16.3% | Q3 2025 |
Finance: draft the Q4 2025 customer traffic projection by next Tuesday.
The Cheesecake Factory Incorporated (CAKE) - Canvas Business Model: Channels
The distribution network for The Cheesecake Factory Incorporated relies on a mix of company-owned physical locations, international licensing, and digital off-premise ordering capabilities to reach its customer base.
The core physical presence is anchored by the company-owned and operated restaurants. As of the first quarter of fiscal 2025, The Cheesecake Factory Incorporated operated a total of 358 restaurants across the United States and Canada, which includes all its brands. Specifically for The Cheesecake Factory brand, there were 215 company-owned locations as of April 1, 2025.
| Channel Metric | Count (As of Q1 2025) |
| The Cheesecake Factory Company-Owned Locations | 215 |
| Total Company-Operated Locations (All Brands) | 358 |
| The Cheesecake Factory International Licensed Locations | 33 |
Off-premise dining is a significant and growing channel. For the first quarter of fiscal 2025, this channel accounted for 22% of total revenue. Total revenues for Q1 2025 were reported at $927.2 million. The average weekly sales for off-premise dining at The Cheesecake Factory restaurants reached $50,000 in Q1 2025, which substantially exceeds competitors.
Direct digital ordering is facilitated through proprietary technology. The Cheesecake Factory Incorporated supports takeout and delivery through its direct online ordering system and a dedicated mobile app. The company also benefits from its Cheesecake Rewards program, which contributes to incremental sales at its locations.
For global reach, The Cheesecake Factory Incorporated utilizes licensing agreements. As of the end of Q1 2025, 33 The Cheesecake Factory restaurants operated internationally under these agreements. These licensees purchase bakery products branded under The Cheesecake Factory mark from the company. The company receives initial development fees, site and design fees, and ongoing royalties based on the licensees' restaurant sales.
Expanded reach beyond direct and licensed operations is achieved through partnerships with third-party delivery platforms. This complements the direct digital channels, ensuring broad availability for off-premise orders.
- The Cheesecake Factory brand reported industry-leading average unit volumes (AUVs) of $12.3 million in fiscal 2024.
- The company plans to open as many as 25 new restaurants across its portfolio in fiscal 2025, including three to four new The Cheesecake Factory restaurants.
- The average check size at The Cheesecake Factory positions it in the upper-middle tier of casual dining chains at $31.
Finance: draft 13-week cash view by Friday.
The Cheesecake Factory Incorporated (CAKE) - Canvas Business Model: Customer Segments
You're mapping out the customer base for The Cheesecake Factory Incorporated (CAKE) as of late 2025, and it's not just one group; it's a portfolio of distinct diners across its various concepts. The core customer segment for the flagship brand is the broad demographic of casual diners and families seeking variety.
This segment is characterized by a desire for an extensive menu offering, which is why the main concept features about 225 items. These guests are generally willing to trade up for an elevated experience within the casual dining space, positioning them as upper-middle class consumers willing to pay a $31 average check. This check average places The Cheesecake Factory restaurants in the upper-middle tier of casual dining chains.
Another critical, high-value segment is the dessert enthusiasts specifically seeking the signature cheesecakes. This is the namesake draw, supported by two dedicated bakery production facilities that produce 57 varieties of cheesecakes and other baked goods. Dessert sales remain a significant contributor, representing 17% of total sales in the last fiscal year.
We infer a segment of corporate and group catering customers based on the strong performance of off-premise sales. This channel accounted for 22% of total revenue in Q1 2025 and remained steady at 21% of the mix in Q2 2025. The average weekly sales generated from off-premise orders hit $50,000 per location, substantially exceeding competitors like Olive Garden at $24,900. This indicates a reliable base of customers utilizing the brand for larger, non-dine-in occasions, including catering.
The company is actively cultivating a separate, younger, and more health-conscious customer base through its subsidiary brands, particularly Flower Child, which targets younger, health-conscious diners. This concept specializes in customizable, plant-forward, chef-constructed meals featuring locally-sourced, all-natural, and organic ingredients. This segment visits more frequently; Flower Child customers may visit multiple times a week, contrasting with the four or five times a year for the main brand. The success of this strategy is visible in the financials, with Flower Child sales soaring 31.4% in Q3 2025, following $48.2 million in revenue in Q2 2025. The Cheesecake Factory Incorporated plans to grow the Flower Child brand at a rate of approximately 20% annually in unit count.
Here's a quick comparison of the revenue contribution and growth profile across the main concepts as of mid-2025:
| Customer Segment/Brand Focus | Q2 2025 Sales (Millions USD) | Q3 2025 Comparable Sales Growth (YoY) | Targeted Annual Unit Growth Rate |
| The Cheesecake Factory Restaurants | $683.3 | 0.3% | 2-3% |
| Flower Child (Health-Conscious) | $48.2 | 31.4% (Sales Growth) | Approximately 20% |
| North Italia (Upscale Italian) | $90.8 | 16.1% (Sales Growth) | Approximately 20% |
The overall strategy involves segmenting the market by occasion and dietary preference. You have the destination diner seeking the full, extensive experience at the flagship, the convenience-driven off-premise customer, and the frequent, health-focused patron at the FRC concepts. The flagship brand is projected to have average unit volumes of approximately $12.5 million for fiscal year 2025.
Finance: draft 13-week cash view by Friday.
The Cheesecake Factory Incorporated (CAKE) - Canvas Business Model: Cost Structure
You're looking at the core expenses driving The Cheesecake Factory Incorporated's operations as of late 2025. Honestly, managing these costs is what separates the strong concepts from the rest in this environment.
Cost of sales (food and beverage) subject to low to mid-single-digit inflation
The management team is actively managing the cost of goods sold (COGS). They projected a full-year 2025 environment of low- to mid-single digit inflation for food and beverage inputs. The operational focus is clearly paying off, as the 4-wall restaurant margin for The Cheesecake Factory brand specifically reached 18.5% in the second quarter of 2025, an increase of 80 basis points year-over-year. This margin improvement is key to absorbing input cost pressures.
Labor costs, with ongoing focus on productivity improvements
Labor remains a significant cost center, but The Cheesecake Factory Incorporated is seeing positive trends from its focus on efficiency. For the second quarter of 2025, labor costs as a percentage of revenues for the company decreased to 34.9% from 35.1% in the second quarter of 2024. Management specifically highlighted year-over-year improvements in labor productivity, wage management, and staff retention as drivers of this margin performance. It's all about getting more output from the same or fewer hours worked, defintely.
Capital expenditures of $190 million to $210 million for 2025 unit growth
The aggressive expansion plan requires substantial upfront investment. The Cheesecake Factory Incorporated estimates its capital expenditures for fiscal year 2025 to be in the range of $190 million to $210 million to support the planned unit growth. This investment is fueling the goal of opening as many as 25 new restaurants across the portfolio in 2025. Some reports cite the range as $190 million and $200 million.
Here's a quick look at the planned unit growth driving that CapEx:
- Total new restaurants planned for 2025: up to 25
- The Cheesecake Factory locations targeted: up to four
- North Italia locations targeted: six
- Flower Child locations targeted: six
- Fox Restaurant Concepts (FRC) restaurants targeted: nine
Occupancy costs for premium, high-traffic real estate locations
The company's strategy relies on securing high-visibility, high-traffic sites, which naturally translates to higher occupancy costs. The Cheesecake Factory Incorporated believes operating in premier locations contributes to the continuing customer appeal and helps achieve sales per square foot metrics that are among the highest of any publicly-held full-service restaurant company. While a total occupancy cost figure isn't explicitly stated for 2025, the commitment to this real estate tier is a fixed, high component of the cost structure.
Pre-opening costs and new unit inefficiencies for 25 new restaurants
Opening a large number of new units, especially across multiple concepts, creates temporary, non-recurring costs. For the 2025 plan to open as many as 25 new restaurants, The Cheesecake Factory Incorporated estimated preopening expenses to be approximately $34 million. Management noted caution regarding margin expansion due to these increased pre-opening costs and new unit inefficiencies.
You can see how these major cost buckets stack up against the company's overall revenue projection for context:
| Cost Component | 2025 Financial Data/Projection |
|---|---|
| Projected Capital Expenditures (CapEx) | $190 million to $210 million (or $190-$200 million) |
| Estimated Pre-opening Expenses | Approximately $34 million |
| Labor Cost as % of Revenue (Q2 2025 vs. Q2 2024) | 34.9% vs. 35.1% |
| Projected Food/Beverage Inflation | Low- to mid-single digit |
| Targeted New Unit Openings | As many as 25 |
Finance: draft 13-week cash view by Friday.
The Cheesecake Factory Incorporated (CAKE) - Canvas Business Model: Revenue Streams
You're looking at the engine room of The Cheesecake Factory Incorporated's financial performance, specifically where the money actually comes in. It's not just one stream; it's a collection of flows, some massive, some smaller but strategic.
The in-restaurant dining sales remain the core revenue driver. For the first quarter of fiscal 2025, total sales at The Cheesecake Factory restaurants hit $673 million. This is the bread and butter, the primary reason for the brand's existence.
The shift in how people eat means off-premise is a significant, measurable part of that core. For Q1 2025, off-premise sales, covering takeout and delivery, accounted for 22% of The Cheesecake Factory Incorporated's revenue. This is up substantially from previous years, showing a permanent change in guest behavior.
Desserts are a distinct, high-margin revenue component. Dessert sales, driven by the two bakery production facilities, consistently represent 17% of total sales.
The global footprint adds another layer through licensing fees. As of the latest reports, The Cheesecake Factory Incorporated has 35 international franchised locations operating under licensing agreements.
Finally, the bakery division supports external markets. Wholesale bakery sales to third-party customers generated $12.7 million in external bakery sales during Q1 2025 alone.
Here's a quick look at how these major components stacked up based on the latest reported figures:
| Revenue Stream Component | Latest Reported Metric/Amount |
| In-restaurant Dining Sales (Q1 2025) | $673 million |
| Off-premise Sales (as % of Q1 2025 Revenue) | 22% |
| Dessert Sales (as % of Total Sales) | 17% |
| International Licensed Locations | 35 |
| Wholesale Bakery Sales (Q1 2025 External) | $12.7 million |
You can see the scale difference; the restaurant operations dwarf the wholesale bakery, but both contribute to the overall top line. The company also has other revenue sources from its other concepts like North Italia and Flower Child, which are part of the 'Other FRC' segment, but focusing just on the specified streams, this is the breakdown.
The key revenue drivers beyond the core dining experience include:
- Dessert Sales Contribution: Consistently 17% of total sales.
- International Licensing Base: 35 international The Cheesecake Factory® restaurants.
- Bakery External Sales: $12.7 million in Q1 2025.
If onboarding takes 14+ days, churn risk rises, but for revenue streams, consistency in the core business is what matters most right now. Finance: draft 13-week cash view by Friday.
Disclaimer
All information, articles, and product details provided on this website are for general informational and educational purposes only. We do not claim any ownership over, nor do we intend to infringe upon, any trademarks, copyrights, logos, brand names, or other intellectual property mentioned or depicted on this site. Such intellectual property remains the property of its respective owners, and any references here are made solely for identification or informational purposes, without implying any affiliation, endorsement, or partnership.
We make no representations or warranties, express or implied, regarding the accuracy, completeness, or suitability of any content or products presented. Nothing on this website should be construed as legal, tax, investment, financial, medical, or other professional advice. In addition, no part of this site—including articles or product references—constitutes a solicitation, recommendation, endorsement, advertisement, or offer to buy or sell any securities, franchises, or other financial instruments, particularly in jurisdictions where such activity would be unlawful.
All content is of a general nature and may not address the specific circumstances of any individual or entity. It is not a substitute for professional advice or services. Any actions you take based on the information provided here are strictly at your own risk. You accept full responsibility for any decisions or outcomes arising from your use of this website and agree to release us from any liability in connection with your use of, or reliance upon, the content or products found herein.