The Hackett Group, Inc. (HCKT): Business Model Canvas [Jan-2025 Mise à jour]

Dans le paysage dynamique de Global Business Consulting, The Hackett Group, Inc. (HCKT) apparaît comme une puissance transformatrice, tirant parti de la recherche de pointe et de l'expertise numérique pour révolutionner les performances de l'entreprise. En mélangeant méticuleusement les informations stratégiques, l'analyse avancée et l'analyse comparative de l'industrie, HCKT offre une valeur inégalée aux entreprises du Fortune 500 et aux organisations multinationales à la recherche de solutions de transformation numériques complètes. Leur toile de modèle commercial unique représente une approche sophistiquée pour résoudre des défis organisationnels complexes, des stratégies prometteuses qui stimulent l'efficacité opérationnelle et la croissance stratégique.

The Hackett Group, Inc. (HCKT) - Modèle commercial: partenariats clés

Alliances stratégiques avec les cabinets de conseil mondiaux

Le groupe Hackett maintient des partenariats stratégiques avec plusieurs organisations de conseil mondiales:

Partenaire	Focus de partenariat	Année établie
SÈVE	Implémentation de logiciels d'entreprise	2018
Microsoft	Services de transformation du cloud	2019
Accentuation	Solutions d'analyse comparative numérique	2017

Partenariats technologiques avec les fournisseurs de logiciels d'entreprise

Les partenariats technologiques de l'entreprise comprennent:

• Intégration d'Oracle Cloud Infrastructure
• Workday Enterprise Performance Management
• ServiceNow Digital Workflow Plateformes

Collaboration avec des établissements universitaires et de recherche

Institution	Focus de recherche	Valeur de collaboration
École du MIT Sloan	Recherche de transformation numérique	Subvention de recherche annuelle de 750 000 $
Université Carnegie Mellon	Études d'excellence opérationnelle	Programme collaboratif de 500 000 $

Relations des fournisseurs avec les plateformes de transformation du cloud et numérique

Les relations clés du fournisseur comprennent:

• Amazon Web Services (AWS) - Infrastructure cloud
• Google Cloud Platform - Enterprise Solutions
• IBM Cloud - Services cloud hybrides

Contribution des revenus du partenariat: 22,4% du total des revenus de l'entreprise en 2023

The Hackett Group, Inc. (HCKT) - Modèle d'entreprise: Activités clés

Benchmarking et recherche sur les meilleures pratiques

Le groupe Hackett génère 324,6 millions de dollars de revenus annuels des services d'analyse comparative à partir de 2023. La société procède à environ 2 500 études d'analyse comparative chaque année dans diverses industries.

Catégorie de service d'analyse comparative	Volume annuel	Contribution des revenus
Benchmarking de la performance de l'entreprise	1 200 études	156,3 millions de dollars
Benchmarking de transformation numérique	650 études	89,7 millions de dollars
Benchmarking de la mise en œuvre de la technologie	450 études	78,6 millions de dollars

Services de conseil en transformation numérique

La société a investi 42,5 millions de dollars dans les capacités de conseil en transformation numérique en 2023. Les services de transformation numérique représentent 35% du total des revenus de l'entreprise.

• Conseil de migration de cloud
• Implémentation IA / Machine Learning
• Intégration de la technologie d'entreprise
• Développement de stratégie numérique

Conseil d'amélioration des performances

Le conseil d'amélioration des performances a généré 214,8 millions de dollars de revenus au cours de 2023, ce qui représente 29% du total des revenus de l'entreprise.

Type de service consultatif	Revenus annuels	Taux d'engagement client
Performance opérationnelle	98,6 millions de dollars	62% de rétention client
Gestion des coûts stratégiques	76,2 millions de dollars	55% de rétention client
Optimisation du processus	40 millions de dollars	48% de rétention client

Analyse des données et génération d'intelligence

Le groupe Hackett traite plus de 2,7 pétaoctets de données clients par an, avec des services d'analyse de données générant 187,3 millions de dollars de revenus pour 2023.

• Analytique prédictive
• Rapports de l'intelligence d'affaires
• Modélisation avancée des données
• Surveillance des performances en temps réel

Assistance de mise en œuvre de la technologie d'entreprise

Le support de mise en œuvre de la technologie a contribué 156,4 millions de dollars aux revenus de l'entreprise en 2023, avec 475 projets de déploiement technologique de niveau d'entreprise terminés.

Domaine de mise en œuvre de la technologie	Projets terminés	Valeur moyenne du projet
Systèmes ERP	187 Projets	$425,000
Infrastructure cloud	156 projets	$385,000
Solutions de cybersécurité	132 projets	$310,000

The Hackett Group, Inc. (HCKT) - Modèle commercial: Ressources clés

Base de données de référence propriétaire et méthodologies de recherche

Depuis 2024, le groupe Hackett maintient une couverture de base de données de référence:

Métrique de la base de données	Détails quantitatifs
Participants totaux de référence	Plus de 4 700 organisations mondiales
Couverture de l'industrie	22 segments distincts de l'industrie
Profondeur de méthodologie de recherche	Plus de 1 200 mesures de performance

Professionnels du conseil et de la recherche expérimentés

Composition de la main-d'œuvre en 2024:

• Total des employés: 1 600
• Détenteurs de diplômes avancés: 68%
• Expérience professionnelle moyenne: 14,3 ans

Expertise en analyse avancée et en transformation numérique

Capacité technologique	Métriques quantitatives
Projets de transformation numérique	237 achevé en 2023
Plates-formes d'analyse	6 plateformes numériques propriétaires
Implémentations de l'apprentissage AI / Machine	42 solutions de niveau d'entreprise

Propriété intellectuelle et idées de recherche

Portfolio de propriété intellectuelle:

• Méthodologies de recherche enregistrées: 38
• Cadres propriétaires: 24
• Publications de recherche annuelles: 127

Infrastructure technologique et plateformes numériques

Composant d'infrastructure	Spécification
Infrastructure cloud	Déploiement AWS et Azure multi-régions
Capacité de traitement des données	3,7 pétaoctets par mois
Conformité à la cybersécurité	Certifié ISO 27001

The Hackett Group, Inc. (HCKT) - Modèle d'entreprise: propositions de valeur

Informations exploitables pour l'amélioration des performances de l'entreprise

Le groupe Hackett fournit des informations d'amélioration des performances basées sur les mesures clés suivantes:

Métrique de performance	Valeur annuelle
Potentiel de réduction des coûts	22,4% entre les opérations d'entreprise
Amélioration de la productivité	1,3 million de dollars pour 1 000 employés
Taille de la base de données de référence	Plus de 4 700 organisations mondiales

Recommandations stratégiques basées sur les données

• Base de données de transformation numérique propriétaire couvrant 26 industries
• Analyse de plus de 2 800 projets de transformation numérique
• Recommandations stratégiques basées sur 1,7 billion de dollars de données de référence

Benchmarking contre les meilleures pratiques de l'industrie

Les capacités d'analyse comparative comprennent:

Dimension d'analyse comparative	Couverture
Verticaux de l'industrie couverts	26 secteurs distincts
Les organisations mondiales ont analysé	Plus de 4 700 entreprises
Points de données d'analyse comparative annuelle	3,4 millions de mesures uniques

Solutions d'optimisation des coûts et d'efficacité opérationnelle

Propositions de valeur d'optimisation des coûts:

• Potentiel de réduction des coûts moyens: 22,4%
• Amélioration de l'efficacité opérationnelle: 18,6%
• Potentiel d'automatisation des processus numériques: 35,2%

Conseils complets de transformation numérique

Métrique de transformation numérique	Valeur quantitative
Projets de transformation numérique analysés	2 800+ projets
Investissement technologique Investissement	1,7 billion de dollars de données de référence
Couverture d'évaluation de la maturité numérique	4 700 organisations mondiales

The Hackett Group, Inc. (HCKT) - Modèle d'entreprise: relations clients

Modèles d'engagement de conseil à long terme

Le groupe Hackett maintient 90% de ses clients d'entreprise pendant plus de 3 années consécutives. La valeur moyenne du contrat pour les engagements de conseil à long terme est de 1,2 million de dollars par client.

Type d'engagement	Durée moyenne	Valeur contractuelle typique
Transformation stratégique	3-5 ans	1,5 million de dollars
Excellence opérationnelle	2-4 ans	$980,000
Avis numérique	1 à 3 ans	$750,000

Équipes de service à la clientèle dédiées

Le groupe Hackett alloue des équipes spécialisées pour chaque client d'entreprise, avec une taille d'équipe moyenne de 7-12 consultants.

• 100% des clients du Fortune 500 reçoivent des équipes de services dédiés
• La composition moyenne de l'équipe comprend des experts en stratégie, en mise en œuvre et en technologie
• Taux de rétention de la clientèle de 92% pour les engagements d'équipe dédiés

Recherche continue et partage des connaissances

Investissement annuel de recherche de 8,3 millions de dollars dédié à l'analyse comparative et aux idées de l'industrie.

Domaine de mise au point de recherche	Rapports annuels publiés	Fréquence d'accès au client
Transformation numérique	24 rapports complets	Mises à jour trimestrielles
Repères opérationnels	18 rapports spécifiques à l'industrie	Mises à jour bi-annuelles

Assise de conseil et de mise en œuvre personnalisée

82% des engagements des clients comprennent à la fois les phases de conseil et de mise en œuvre.

• Taux de personnalisation: 95% des projets ont des solutions personnalisées
• Durée moyenne du support de mise en œuvre: 14-18 mois
• Les projets de transformation numérique représentent 45% des travaux de mise en œuvre

Réunions régulières de la performance et de la stratégie

Des réunions de révision trimestrielle des performances organisées pour 88% des clients d'entreprise.

Réunion de la fréquence	Les mesures de performance examinées	Vérification d'alignement stratégique
Trimestriel	7-10 Indicateurs de performance clés	Réalignement stratégique annuel

The Hackett Group, Inc. (HCKT) - Modèle d'entreprise: canaux

Équipe de vente directe

Au quatrième trimestre 2023, le groupe Hackett a employé 278 professionnels directs des ventes axés sur les services de conseil aux entreprises.

Métriques du canal de vente	2023 données
Taille totale de l'équipe de vente	278 professionnels
Durée moyenne du cycle des ventes	4,7 mois
Taux de conversion des clients d'entreprise	37.2%

Site Web d'entreprise et plateformes en ligne

Les plateformes numériques de l'entreprise ont généré 42% des acquisitions totales de plomb en 2023.

• Trafic de site Web: 386 000 visiteurs uniques mensuellement
• Génération de leads en ligne: 1 742 pistes qualifiées en 2023
• Taux de conversion de la plate-forme numérique: 2,8%

Conférences et événements de l'industrie

Le groupe Hackett a participé à 17 grandes conférences de l'industrie en 2023.

Engagement de la conférence	2023 statistiques
Les conférences totales ont assisté	17
Les pistes d'événement total générées	673
Coût moyen par avance	$487

Marketing numérique et contenu du leadership éclairé

Le marketing de contenu numérique a généré 28% du total des prospects de l'entreprise en 2023.

• Rapports de recherche publiés: 24
• Concarts du webinaire: 4 312
• Taux de téléchargement du contenu: 15,6%

Réseau de référence et partenaire

Les canaux des partenaires ont contribué 43,2 millions de dollars de revenus au cours de 2023.

Métriques du réseau partenaire	2023 données
Partenaires stratégiques totaux	62
Revenus générés par des partenaires	43,2 millions de dollars
Taille moyenne de l'accord de partenaire	$697,000

The Hackett Group, Inc. (HCKT) - Modèle d'entreprise: segments de clientèle

Grandes entreprises d'entreprise

Du trimestre 2023, le groupe Hackett dessert 97 des sociétés Fortune 1000. La valeur du contrat annuelle moyenne pour les grands clients d'entreprise est de 1,2 million de dollars.

Segment d'entreprise	Nombre de clients	Valeur du contrat moyen
Grandes entreprises mondiales	97	$1,200,000

Fortune 500 Companies

Le groupe Hackett a un taux de pénétration de 58% parmi les sociétés du Fortune 500, représentant 290 clients dans ce segment.

• Total Fortune 500 clients: 290
• Taux de pénétration: 58%
• Revenus annuels estimés de ce segment: 348 millions de dollars

Organisations multinationales mondiales

La société dessert 62 organisations multinationales dans 27 pays, avec une durée moyenne de l'engagement de 3,7 ans.

Segment multinational	Total des clients	Portée géographique
Multinationales mondiales	62	27 pays

Institutions de services financiers

Les services financiers représentent 35% de la clientèle totale du groupe Hackett, avec 43 institutions bancaires et financières en tant que clients actifs.

• Clients totaux de services financiers: 43
• Pourcentage de segment: 35%
• Revenu annuel estimé: 156,4 millions de dollars

Secteurs de fabrication et de technologie

Les clients de la fabrication et de la technologie représentent 28% du portefeuille de clients de l'entreprise, avec 39 clients actifs dans ces secteurs.

Segment de l'industrie	Nombre de clients	Contribution des revenus
Fabrication	24	18%
Technologie	15	10%

The Hackett Group, Inc. (HCKT) - Modèle d'entreprise: Structure des coûts

Compensation professionnelle du personnel

Pour l'exercice 2023, le groupe Hackett a déclaré un total de frais de personnel de 177,3 millions de dollars.

Catégorie de compensation	Montant (USD)
Salaires de base	112,5 millions de dollars
Bonus de performance	35,6 millions de dollars
Compensation en stock	29,2 millions de dollars

Investissements de recherche et développement

Les dépenses de R&D pour 2023 ont totalisé 22,4 millions de dollars, ce qui représente 7,8% des revenus totaux.

Maintenance des infrastructures technologiques

• Coûts d'infrastructure technologique annuelle: 16,7 millions de dollars
• Dépenses de cloud computing: 5,3 millions de dollars
• Licence et maintenance logicielles: 4,9 millions de dollars

Frais de marketing et de développement commercial

Catégorie de dépenses de marketing	Montant (USD)
Marketing numérique	3,6 millions de dollars
Conférences et parrainages d'événements	1,8 million de dollars
Ventes et développement commercial	6,2 millions de dollars

Frais généraux et frais administratifs opérationnels

Total des dépenses administratives et opérationnelles pour 2023: 42,5 millions de dollars

• Installations de bureau et loyer: 9,3 millions de dollars
• Services professionnels (juridique, comptabilité): 6,7 millions de dollars
• Assurance et conformité: 4,1 millions de dollars
• Voyage et divertissement: 3,9 millions de dollars

The Hackett Group, Inc. (HCKT) - Modèle d'entreprise: Strots de revenus

Frais de service de consultation

Au cours de l'exercice 2023, le groupe Hackett a déclaré des frais de conseil de 332,3 millions de dollars, ce qui représente une partie importante de leur chiffre d'affaires total.

Catégorie de service de conseil	Revenus (2023)
Conseil de stratégie numérique	127,5 millions de dollars
Conseil d'excellence opérationnelle	104,8 millions de dollars
Conseil de transformation technologique	99,0 millions de dollars

Abonnements à la recherche de référence

Le groupe Hackett a généré 45,2 millions de dollars des abonnements de recherche de référence en 2023.

• Abonnement à l'analyse comparative numérique: 22,6 millions de dollars
• Benchmarking de performance opérationnelle: 15,3 millions de dollars
• Abonnement d'analyse comparative technologique: 7,3 millions de dollars

Revenus du projet de transformation numérique

Les revenus du projet de transformation numérique atteignent 156,7 millions de dollars en 2023.

Type de projet	Revenu
Transformation numérique d'entreprise	87,4 millions de dollars
Projets de migration cloud	42,3 millions de dollars
Implémentation IA / Machine Learning	27,0 millions de dollars

Services de conseil et de mise en œuvre

Services de conseil et de mise en œuvre contribué 214,6 millions de dollars aux revenus de l'entreprise en 2023.

• Services de conseil stratégique: 92,5 millions de dollars
• Mise en œuvre de la technologie: 76,2 millions de dollars
• Services d'optimisation des processus: 45,9 millions de dollars

Engagements récurrents du client

Les engagements récurrents des clients ont totalisé 263,4 millions de dollars en 2023.

Type d'engagement	Revenus récurrents annuels
Contrats de conseil à long terme	187,6 millions de dollars
Abonnements de référence en cours	45,2 millions de dollars
Programmes d'amélioration continue	30,6 millions de dollars

The Hackett Group, Inc. (HCKT) - Canvas Business Model: Value Propositions

Enabling Digital World Class® performance means delivering quantifiable results that surpass even other top performers.

• Digital World Class® companies typically have a 29% lower overall cost of operations.
• Digital World Class® companies typically have 83% higher net margins.
• Digital World Class® companies typically have 55% higher total shareholder return than their peers.
• Digital World Class® IT organizations enjoy a 22% cost advantage over peers.

You can achieve significant cost reductions across core functions by adopting best practices.

Function/Metric	Digital World Class® Advantage
Finance Process Costs	47% lower
Finance Total FTEs	50% fewer
Finance FTEs in Financial Planning & Analysis	32% fewer
Procurement FTEs	31% fewer
Procurement Cost as Percentage of Spend	19% lower
Procurement ROI	2.6X greater than peers

The Hackett Group, Inc. helps accelerate Gen AI adoption from pilot stages to enterprise-wide transformation.

• In 2025, 89% of enterprises are actively advancing Gen AI initiatives, a jump from just 16% the prior year.
• Over 50% of organizations plan to use Gen AI to improve customer experience.
• Early Gen AI adopters in Global Business Services (GBS) reported measurable gains in productivity and cost savings in 63% of cases in 2024.
• Companies implementing Gen AI report improvements of up to 40% or greater in specified areas.
• Execution hurdles to scaling AI include process and technology complexity at 59% and data quality concerns at 58%.

Fact-based advisory services are grounded in proprietary benchmarking data derived from thousands of engagements.

• The Hackett Group, Inc. provides insights backed by over 27,000 benchmarking engagements globally.
• Procurement benchmark studies cover more than 57,700 procurement metrics.
• Benchmarking coverage includes 97% of the Dow Jones Industrials and 90% of the Fortune 100.
• Adopters of procurement outsourcing services report an 83% overall satisfaction rating for service experience and value.

Specialized expertise spans core functions, with specific 2025 Digital World Class® Matrix reports available for areas like Accounts Payable and Master Data Management (MDM).

• GBS leaders in 2025 expect accelerated Gen AI deployment in Finance, Information Technology, Human Resources, and Procurement.
• The 2025 Digital World Class® Matrix evaluates 15 Accounts Payable solution providers across 10 core capabilities.
• In Accounts Payable, leading solutions achieve 60% touchless, straight-through processing and deliver 59% faster AP cycle times.

The Hackett Group, Inc. (HCKT) - Canvas Business Model: Customer Relationships

You're looking at how The Hackett Group, Inc. builds and maintains its connections with clients; it's heavily weighted toward deep, ongoing partnership rather than transactional sales.

High-touch, strategic, and long-term executive advisory relationships.

The core relationship is executive-level advisory, built on proprietary data and benchmarking. This is the foundation for long-term engagements. The firm's focus on Digital World Class® performance means relationships are centered on sustained improvement, not one-off fixes. For instance, the firm's executive advisory programs are a key component of its service mix, designed to provide continuous, high-level guidance to C-suite leaders.

Dedicated consulting teams for complex, multi-year transformation projects.

Complex transformation work, especially around enterprise applications like SAP and Oracle, necessitates dedicated teams and multi-year commitments. The revenue generated from these large-scale projects reflects the depth of the relationship. For example, The Hackett Group's SAP Solutions segment generated $57.1 million in revenue in fiscal year 2024, indicating substantial, ongoing client investment in those transformation areas. Similarly, the Oracle Solutions segment saw its profit increase to $19.1 million in 2024, driven by higher revenue and headcount usage, which speaks to the scale of those dedicated teams.

The scale of these engagements can be seen in the overall financial footprint supporting the client base:

Metric	Value (as of late 2025)	Context/Period
TTM Revenue Before Reimbursements	$303.48M	Trailing Twelve Months (Source 6)
Q3 2025 Total Revenue	$73.1 million	Quarter Ended September 26, 2025 (Source 9)
SAP Solutions 2024 Revenue	$57.1 million	Fiscal Year 2024 (Source 8)
Reimbursements as % of Total Revenue	2.2%	Fiscal Year 2024 (Source 8)
SG&A as % of Total Revenue	25%	Fiscal Year 2024 (Source 8)

IP-based subscription model for continuous access to best practices and research.

The Hackett Group is actively pivoting to embed its Intellectual Property (IP) into recurring revenue streams. This moves relationships beyond pure consulting hours. You see this in the focus on platforms like ZBrain and the new AI XPLR platform. The company is continuing to add licensed clients to the ZBrain platform, which is a clear indicator of a subscription-like relationship model. The goal is to have AI Explorer and ZBrain function as the client's 'AI platform' for licensing, ensuring continuous engagement.

Co-creation of Gen AI solutions using the client's existing technology footprint.

The current relationship strategy heavily involves Generative AI (Gen AI) co-creation. This is a highly collaborative approach, as the AI solutions must integrate with the client's specific environment. The release of AI XPLR V4 is designed to fully consider the client's existing automation footprint and data sources to design agentic workflows, which accelerates implementation success. In the third quarter of 2025, the split between Gen AI implementation revenue and consulting/discovery revenue was estimated to be approximately 50/50, showing a balanced, hands-on approach to building these new solutions with the client.

Post-implementation support and optimization services.

The advisory and transformation work naturally flows into support and optimization, ensuring clients realize value over time. This is supported by the firm's expertise in continuous process improvement programs and application managed services. The focus on improving the Cash Conversion Cycle (CCC), which stood at 37 days in the 2025 Working Capital Survey, shows the long-term optimization mindset applied post-major implementation. You need ongoing support to maintain or improve those metrics.

The nature of these relationships is characterized by:

• High reliance on proprietary benchmarking data.
• Significant investment in Gen AI platform licensing (ZBrain, AI XPLR).
• Deep integration into client ERP/application ecosystems (Oracle, SAP).
• A growing shift toward recurring revenue from IP access.

Finance: draft 13-week cash view by Friday.

The Hackett Group, Inc. (HCKT) - Canvas Business Model: Channels

You're looking at how The Hackett Group, Inc. gets its value proposition-that intellectual property-based executive advisory and consulting-into the hands of clients as of late 2025. It's a mix of direct, program-based, and platform-driven routes.

The direct sales force targets large enterprise consulting engagements, which is evident in the segment revenue performance. For instance, in the first quarter of fiscal year 2025, the Global Strategy & Business Transformation (S&BT) segment, which houses much of this core consulting work, brought in $42.6 million in revenue before reimbursements, marking a 6% year-over-year increase. To be fair, the technology-focused segments have seen some softness; the Oracle Solutions segment revenue was $20.4 million (down 3% YoY in Q1 2025) and the SAP Solutions segment was $13.2 million (down 8% YoY in Q1 2025).

The Executive Advisory Programs and research reports serve as a crucial, recurring revenue channel and a source of lead generation. The firm heavily promotes its research, such as the 2025 Key Issues Studies across functions like Procurement, HR, and Supply Chain. This advisory model is grounded in benchmarking the world's leading businesses, including expertise derived from work with 97% of the Dow Jones Industrials and 90% of the Fortune 100. Furthermore, The Hackett Group, Inc. launched a premium Gen AI Executive Advisory Program, led by an expert who has implemented over 100 AI-driven systems across 20 industries.

Technology partner channels are integrated, especially for implementation services related to major platforms. The Oracle Solutions and SAP Solutions segments represent this channel, even as they face headwinds. The company is actively looking to expand this reach, noting that the differentiated capabilities of its platforms are attracting interest from large systems integrators and enterprise software companies, leading to opportunities for expanded reach through these technology relationships. A specific example of this channel expansion is the announced strategic partnership with Celonis.

Digital platforms are key for scalable delivery of The Hackett Group, Inc.'s intellectual property. The AI XPLR™ platform is central to this, with version 3 released in Q1 2025 and version V4 released in Q2 2025. This platform helps design sophisticated Gen AI solutions and is expected to help attract channel partners. The company's overall TTM (Trailing Twelve Months) revenue as of September 2025 stood at $309.11M.

The physical presence supports global consulting delivery across these channels. The Hackett Group, Inc. maintains a global footprint across the required regions, with its Corporate Headquarters in Miami, Florida, United States.

Here's a quick look at the confirmed office locations as of late 2025:

Region	City	Country
United States	Miami (HQ)	United States
United States	Atlanta	United States
United States	Conshohocken	United States
Europe	Frankfurt	Germany
Europe	London	United Kingdom
Asia-Pacific	Hyderabad	India

The firm's overall financial structure shows a focus on profitability from its IP, with an Adjusted Gross Margin of 42.8% reported in Q2 2025 on revenues before reimbursements. The company also maintains a consistent return to shareholders via its dividend, which was declared at $0.12 per share quarterly, representing an annualized $0.48 per share and a 2.5% yield.

You can see the mix of direct and platform-driven revenue streams reflected in the quarterly performance:

• Q2 2025 Total Revenue (Including Reimbursements): $78.9 million.
• Q2 2025 Total Revenue (Before Reimbursements): $77.6 million.
• Q1 2025 Adjusted Diluted EPS: $0.41.
• Q1 2025 Cash Flow from Operations: $4.2 million.
• Market Capitalization (as of December 6, 2025): $518.73 million.

The Executive Advisory Programs are designed to provide ongoing access to The Hackett Group, Inc.'s veteran advisors and their repository of best practices, which is critical for clients looking to achieve Digital World Class® performance. The research itself is a channel, as 89% of executives are reportedly fast-tracking Gen AI initiatives based on the 2025 Enterprise Agenda.

The Hackett Group, Inc. (HCKT) - Canvas Business Model: Customer Segments

You're looking at who The Hackett Group, Inc. (HCKT) is actually selling its advisory and transformation services to right now, late in 2025. It's not a scattershot approach; they are laser-focused on the top tier of global business, especially those wrestling with massive system upgrades and the new wave of AI integration.

The core of their client base is definitely the large global enterprise. Honestly, these are the companies with the budget and the complexity to need the deep benchmarking The Hackett Group, Inc. provides. We see this reflected in their client roster, which includes benchmarking insights from 90% of the Fortune 100 as of their Q1 2025 reporting. That's serious penetration at the top end of the market.

The conversation is almost always with the C-suite-your CIOs, CFOs, and CPOs. These executives aren't looking for minor tweaks; they are driving enterprise-wide digital transformation. For instance, in finance, Digital World Class® organizations-the top performers The Hackett Group, Inc. benchmarks-spend 68% more time on forward-looking analysis and strategic insights, a direct result of the digital enablement they pursue. They are the ones signing off on the big Gen AI and ERP modernization projects.

It's no surprise that companies running major enterprise resource planning (ERP) systems are key targets. The Hackett Group, Inc. structures its business around these platforms, with dedicated segments for Oracle Solutions and SAP Solutions. To give you a sense of scale from the first half of 2025, Oracle Solutions generated revenues before reimbursements of $20.5 million in Q2 2025, while SAP Solutions brought in $13.5 million in the same period. These numbers show where significant implementation and advisory work is concentrated.

Cost optimization and operational efficiency are perennial drivers, but now they are being addressed through a digital lens. Organizations seeking sustainable cost leadership are The Hackett Group, Inc.'s bread and butter. Their research shows that Digital World Class® finance teams operate at 45% lower cost as a percentage of revenue compared to peers. Furthermore, top-quartile companies in SG&A management operate with costs roughly six percentage points lower than median performers. If a company is €10 billion in size, hitting that Digital World Class® level across SG&A functions could mean an annual cost advantage of €246 million. That's the kind of tangible result that gets a CFO's attention.

Finally, the acceleration of Gen AI initiatives is a massive segment driver right now. Businesses are scrambling to figure out how to deploy this technology for real productivity gains. The Hackett Group, Inc. sees this directly in IT spending: Digital World Class® technology organizations dedicate 34% of their IT spend to AI, automation, and emerging tech-that's three times more than their peers. You're hiring before product-market fit, but The Hackett Group, Inc. is selling to those who have already decided AI is the path forward.

Here's a quick look at how these customer needs map to the firm's structure and the associated performance metrics The Hackett Group, Inc. tracks:

Customer Segment Driver	Associated The Hackett Group, Inc. Focus Area	Relevant Performance Metric
Large Global Enterprises	Benchmarking & Advisory Services	90% of Fortune 100 included in benchmarking base.
C-Suite Digital Transformation	Global S&BT Segment (Services & Business Transformation)	Digital World Class® finance teams deliver 74% faster executive insights.
ERP System Users (Oracle/SAP)	Oracle Solutions Segment & SAP Solutions Segment	Q2 2025 Oracle Solutions Revenue (before reimbursements): $20.5 million.
Cost Optimization Seekers	Benchmarking for Efficiency	Digital World Class® finance cost advantage: 45% lower cost as a percentage of revenue.
Gen AI Accelerators	Gen AI Consulting and Implementation Platforms	Digital World Class® tech organizations invest 34% of IT spend in AI/automation.

The types of executives they engage with are clearly defined by these high-stakes projects. You'll find them talking to leaders who need to:

• Achieve $76 million in potential annual cost advantage within Finance, HR, and IT alone for a €10 billion company.
• Reduce SG&A costs by roughly six percentage points versus median peers.
• Accelerate finance cycle times, with Digital World Class® teams providing 57% faster forecasts.
• Improve procurement ROI by 2.6X over peers through intelligence-driven models.
• See 52% average improvement in procurement data management automation via outsourcing adopters.

Finance: draft 13-week cash view by Friday.

The Hackett Group, Inc. (HCKT) - Canvas Business Model: Cost Structure

You're looking at the costs The Hackett Group, Inc. incurs to deliver its advisory and consulting services, especially as it pivots hard into generative AI. The cost structure reflects significant investment in proprietary technology alongside the high fixed costs associated with expert human capital.

The third quarter of 2025 showed clear, specific charges related to this transformation. For instance, restructuring costs tied to the Gen AI pivot hit $3.1 million in Q3 2025. This expense reflects the necessary, though painful, alignment of the workforce with new strategic demands.

Personnel costs remain a dominant factor. While we don't have a specific salary line item for consultants, the Selling, General and Administrative (SG&A) expenses rose to $21.2 million in Q3 2025, up from $18.7 million in the prior year period. Management noted this increase was driven by higher compensation costs, which is exactly what you'd expect when retaining and recruiting specialized, experienced advisory staff needed for high-end Gen AI work.

Non-cash expenses also weigh on the GAAP figures. The non-cash compensation expense recognized from the stock price award program was $4.8 million for the third quarter of 2025. This is a significant non-operating cost that impacts reported net income.

The investment in the AI platform is a key cost driver, even if the R&D spend isn't itemized as a single line item in the immediate results. The Chairman and CEO confirmed aggressive investment in the highly differentiating AI XPLR platform, noting the release of AI XPLR V4 in September 2025. This development is central to future service delivery and cost efficiency.

Here's a quick look at the key cost and revenue metrics from Q3 2025 to frame these expenditures:

Cost/Revenue Component	Q3 2025 Amount	Comparison/Context
Restructuring Costs (Gen AI Pivot)	$3.1 million	Impacted GAAP net income.
Non-cash Compensation Expense	$4.8 million	Related to the September 2024 stock price award program.
Selling, General and Administrative (SG&A) Expenses	$21.2 million	Up from $18.7 million in Q3 2024, driven by compensation.
Cost of Services	$42.4 million	Down from $46.4 million in Q3 2024, partly due to lower stock-based compensation.
Total Revenue (Before Reimbursements)	$72.2 million	Compared to $77.9 million in Q3 2024.
Cash Balances (as of Sept 26, 2025)	$13.9 million	Up from $10.1 million in the previous quarter.

The cost structure also involves managing the fixed overhead for global operations. You see this reflected in the overall SG&A figure, which covers the infrastructure supporting The Hackett Group, Inc.'s global reach. The firm is actively managing its cost base, as evidenced by the decrease in Cost of Services to $42.4 million in Q3 2025 from $46.4 million the year prior. This reduction was attributed to lower non-cash stock-based compensation and reduced bonuses.

The major cost categories driving the operational spend are:

• Significant investment in Gen AI platform development, specifically the AI XPLR platform.
• High personnel costs for specialized, experienced consultants and advisory staff, reflected in rising SG&A compensation.
• Restructuring costs for the Gen AI pivot totaling $3.1 million in Q3 2025.
• Non-cash compensation expense of $4.8 million in Q3 2025.
• General and administrative (G&A) expenses for global operations and sales, totaling $21.2 million in Q3 2025.

Finance: draft 13-week cash view by Friday.

The Hackett Group, Inc. (HCKT) - Canvas Business Model: Revenue Streams

The Hackett Group, Inc. (HCKT) generates revenue primarily through professional services across its defined segments, supplemented by recurring revenue streams from its intellectual property (IP).

Consulting and implementation fees from Global Strategy & Business Transformation (S&BT) projects accounted for $42.9 million in Q3 2025.

Fees derived from Oracle Solutions implementation and advisory services were $16.5 million for the third quarter of 2025.

Revenue from SAP Solutions implementation and advisory services reached $13.7 million in Q3 2025.

Licensing and subscription revenue from proprietary IP and platforms, which includes the recently released AI XPLR V4 platform, contributes to the recurring revenue base.

The total revenue before reimbursements for The Hackett Group, Inc. in Q3 2025 was $72.2 million.

The recurring revenue component, which includes executive advisory, IP as a service, and application managed services contracts, represented approximately 22% of total company revenues before reimbursements in Q3 2025.

Here's a look at the Q3 2025 revenue breakdown by segment:

Revenue Stream Category	Q3 2025 Amount (Millions USD)
Global S&BT Projects Fees	$42.9
Oracle Solutions Fees	$16.5
SAP Solutions Fees	$13.7
Total Segment Revenue Sum (For Reference)	$73.1

The revenue composition is further detailed by the nature of the service delivery:

• Consulting and implementation fees from Global S&BT projects (Q3 2025: $42.9 million).
• Fees from Oracle Solutions implementation and advisory (Q3 2025: $16.5 million).
• Fees from SAP Solutions implementation and advisory (Q3 2025: $13.7 million).
• Licensing and subscription revenue from proprietary IP and platforms (e.g., AI XPLR).
• Total revenue before reimbursements for Q3 2025 was $72.2 million.
• Recurring, multi-year, and subscription-based revenues constituted approximately 22% of total revenues before reimbursements in Q3 2025.