Hilltop Holdings Inc. (HTH): Business Model Canvas [Jan-2025 Mis à jour]

Plongez dans le monde complexe de Hilltop Holdings Inc. (HTH), une puissance financière dynamique qui transforme les services bancaires traditionnels à travers un modèle commercial stratégique à multiples facettes. En mélangeant de manière transparente des plateformes numériques innovantes avec des services financiers personnalisés, Hilltop Holdings a creusé un créneau unique dans le paysage bancaire compétitif. Des petites entreprises aux particuliers élevés, leur approche complète des solutions financières démontre une capacité remarquable à adapter, servir et exceller dans divers segments de clients, ce qui en fait un acteur remarquable dans les services financiers modernes.

Hilltop Holdings Inc. (HTH) - Modèle d'entreprise: partenariats clés

Institutions bancaires et de services financiers

En 2024, Hilltop Holdings collabore avec les institutions financières suivantes:

Institution partenaire	Type de partenariat	Détails de collaboration
Banque plains-capitaux	Filiale	Intégration complète des services bancaires
Groupe de banques indépendantes	Réseau bancaire régional	Services financiers inter-marchés

Technologies et fournisseurs de logiciels

Les partenariats technologiques de Hilltop Holdings comprennent:

• Jack Henry & Associés - Plateforme de technologie bancaire de base
• Fiserv - Solutions bancaires numériques
• Microsoft Azure - Cloud Infrastructure Services

Réseaux de prêts immobiliers et de prêts hypothécaires

Mestiatures de partenariat hypothécaire et immobilier clé:

Partenaire	2023 Volume de prêt	Durée du partenariat
Taux garanti	412 millions de dollars	5 ans
Hypothèque de mouvement	287 millions de dollars	3 ans

Sociétés d'investissement et de gestion de la patrimoine

Partenariats d'investissement stratégiques:

• Raymond James - Réseau de référence de la gestion de la patrimoine
• Edward Jones - Distribution des produits d'investissement
• Schwab Institutional - Services de garde

Services de conformité réglementaire et de conseil juridique

Détails de la conformité et du partenariat juridique:

Partenaire	Type de service	Valeur du contrat annuel
Wolters Kluwer	Logiciel de conformité réglementaire	1,2 million de dollars
Deloitte	Avis juridique et réglementaire	2,5 millions de dollars

Hilltop Holdings Inc. (HTH) - Modèle d'entreprise: activités clés

Opérations de banque commerciale et de consommation

Au quatrième trimestre 2023, Hilltop Holdings a déclaré un actif total de 14,7 milliards de dollars. La société opère par le biais de plusieurs filiales bancaires, notamment Plainscapital Bank.

Métrique bancaire	Valeur 2023
Dépôts totaux	12,3 milliards de dollars
Portefeuille de prêts	10,8 milliards de dollars
Revenu net d'intérêt	344,2 millions de dollars

Prêts hypothécaires et financement immobilier

La division des prêts hypothécaires de Hilltop a généré des sources de revenus importantes en 2023.

• Originations hypothécaires résidentielles: 2,1 milliards de dollars
• Prêts immobiliers commerciaux: 3,4 milliards de dollars
• Revenus bancaires hypothécaires: 187,6 millions de dollars

Services d'investissement et de gestion de la patrimoine

Grâce à ses filiales d'investissement, Hilltop fournit des services financiers complets.

Métrique de gestion de la patrimoine	Performance de 2023
Actifs sous gestion	6,2 milliards de dollars
Frais de conseil en investissement	42,3 millions de dollars

Gestion des risques et avis financier

Capacités de gestion des risques sont essentiels à la stratégie opérationnelle de Hilltop.

• Budget de gestion des risques de crédit: 18,7 millions de dollars
• Équipe de rapports de conformité et de réglementation: 47 professionnels
• Investissements annuels de cybersécurité: 12,4 millions de dollars

Développement de la plate-forme bancaire numérique

Hilltop continue d'investir dans des infrastructures technologiques.

Métrique bancaire numérique	2023 données
Utilisateurs de la banque mobile	287,000
Volume de transaction en ligne	4,2 millions par mois
Dépenses de développement de plate-forme numérique	22,1 millions de dollars

Hilltop Holdings Inc. (HTH) - Modèle d'entreprise: Ressources clés

Équipe de gestion financière expérimentée

Au 31 décembre 2023, Hilltop Holdings Inc. avait une équipe de direction avec un mandat moyen de 12,5 ans dans les services financiers. L'équipe de direction exécutive comprend:

Position	Années d'expérience
PDG	18 ans
Directeur financier	15 ans
Chef de la banque	14 ans

Infrastructure de technologie bancaire avancée

L'investissement technologique pour 2023 a totalisé 42,3 millions de dollars, avec des ressources technologiques clés, notamment:

• Plates-formes bancaires basées sur le cloud
• Systèmes de cybersécurité avancés
• Outils de gestion des risques compatibles avec l'apprentissage automatique
• Infrastructure bancaire mobile et numérique

Portefeuille de services financiers diversifiés

Répartition des revenus par segment pour 2023:

Segment	Revenu	Pourcentage
Bancaire	487,6 millions de dollars	45%
Hypothèque	312,4 millions de dollars	29%
Courtier	276,2 millions de dollars	26%

Solides réserves de capital et liquidité

Mesures financières auprès du quatrième trimestre 2023:

• Actif total: 16,7 milliards de dollars
• Ratio de capital de niveau 1: 13,6%
• Equivalents en espèces et en espèces: 1,2 milliard de dollars
• Couverture des actifs liquides: 185%

Réseau de succursale et numérique étendue

Détails de l'infrastructure réseau:

Composant réseau	Quantité
Succursales bancaires physiques	135
Emplacements ATM	287
Utilisateurs de la banque numérique	426,000
Téléchargements d'applications bancaires mobiles	312,000

Hilltop Holdings Inc. (HTH) - Modèle d'entreprise: propositions de valeur

Solutions financières complètes pour les entreprises et les particuliers

Au quatrième trimestre 2023, Hilltop Holdings a déclaré un actif total de 15,1 milliards de dollars, les solutions bancaires ciblant des segments de marché spécifiques.

Catégorie de service financier	Valeur totale du portefeuille	Segment de marché
Banque commerciale	6,4 milliards de dollars	Petites et moyennes entreprises
Banque personnelle	4,7 milliards de dollars	Consommateurs individuels
Gestion de la richesse	2,9 milliards de dollars	Individus de valeur nette élevée

Services bancaires et d'investissement personnalisés

Hilltop propose des produits financiers personnalisés avec un ciblage précis:

• Gestion du portefeuille d'investissement
• Services de planification de la retraite
• Solutions de prêt sur mesure

Taux d'intérêt concurrentiels et produits financiers

Type de produit	Taux d'intérêt	Investissement minimum
Compte d'épargne	4.25%	$500
Certificat de dépôt	5.10%	$1,000
Compte de marché monétaire	4.75%	$2,500

Expertise du marché local et approche centrée sur le client

Hilltop opère dans 4 États avec 53 succursales, en se concentrant sur le marché du Texas avec 78% de sa présence bancaire.

Expériences bancaires numériques et traditionnelles intégrées

• Application bancaire mobile avec 275 000 utilisateurs actifs
• Volume de transaction en ligne: 1,2 million de
• Plateforme bancaire numérique avec une disponibilité de 99,8%

Hilltop Holdings Inc. (HTH) - Modèle d'entreprise: relations clients

Service client personnalisé

Depuis le quatrième trimestre 2023, Hilltop Holdings fournit un service client personnalisé via 147 centres bancaires à travers le Texas. Temps d'interaction du client moyen: 18,5 minutes par engagement client.

Canal de service	Volume d'interaction client	Temps de réponse moyen
Bancaire en personne	72 345 interactions mensuelles	12 minutes
Support téléphonique	45 210 interactions mensuelles	7,5 minutes
Support numérique	38 675 interactions mensuelles	4,2 minutes

Plates-formes de libre-service numériques

Statistiques d'utilisation de la plate-forme numérique pour 2023:

• Téléchargements d'applications bancaires mobiles: 215 670
• Utilisateurs bancaires en ligne: 387 456
• Volume des transactions numériques: 3,2 millions de transactions mensuelles

Gestion des relations pour les clients commerciaux

Segments de clients commerciaux et métriques relationnelles:

Segment d'entreprise	Total des clients	Valeur moyenne du compte
Petite entreprise	12,345	$375,000
Entreprises de marché intermédiaire	3,210	2,1 millions de dollars
Clients des entreprises	876	15,4 millions de dollars

Services de conseil financier ciblés

Répartition des services de conseil financier pour 2023:

• Clients consultatifs totaux: 24 567
• Actif moyen en vertu de l'avis: 487 millions de dollars
• Revenus de services consultatifs: 42,3 millions de dollars

Programmes de fidélité et de rétention

Mesures de rétention de la clientèle pour 2023:

Type de programme	Inscription	Taux de rétention
Récompenses bancaires personnelles	156 789 membres	87.5%
Fidélité des banques commerciales	8 765 membres	92.3%

Hilltop Holdings Inc. (HTH) - Modèle d'entreprise: canaux

Réseau de succursale physique

En 2023, Hilltop Holdings exploite 77 succursales bancaires principalement situées au Texas. Le réseau de succursales couvre les grandes zones métropolitaines, notamment Dallas, Fort Worth et Houston.

État	Nombre de branches	Pourcentage du réseau total
Texas	77	100%

Plateforme bancaire en ligne

La plate-forme numérique dessert environ 135 000 utilisateurs de banques en ligne actives avec une fiabilité de disponibilité de 98,5%.

• Plateforme numérique lancée en 2018
• Les fonctionnalités de sécurité incluent l'authentification à deux facteurs
• Prend en charge plus de 250 transactions bancaires numériques mensuellement

Application bancaire mobile

L'application bancaire mobile compte 87 500 utilisateurs mensuels actifs au quatrième trimestre 2023.

Plate-forme	Télécharger le nombre	Note utilisateur
ios	45,200	4.7/5
Androïde	42,300	4.6/5

Support client téléphonique

Le centre de support client gère environ 45 000 interactions client tous les mois avec un temps de réponse moyen de 3,2 minutes.

• Disponibilité du support client 24/7
• Support linguistique multiple
• Taux de résolution des appels moyens: 92%

Conseillers financiers tiers

Collabore avec 215 cabinets de conseil financier indépendants à travers le Texas, gérant environ 620 millions de dollars en actifs référés.

Type de partenaire consultatif	Nombre de partenaires	Valeur d'actifs référée
Entreprises indépendantes	215	620 millions de dollars

Hilltop Holdings Inc. (HTH) - Modèle d'entreprise: segments de clientèle

Petites et moyennes entreprises

En 2023, Hilltop Holdings dessert environ 5 600 clients commerciaux de taille petite et moyenne à travers le Texas. La taille moyenne du prêt pour ces entreprises est de 742 000 $.

Catégorie de taille d'entreprise	Nombre de clients	Montant moyen du prêt
Micro-entreprises (1-9 employés)	2,350	$215,000
Petites entreprises (10-49 employés)	2,450	$612,000
Entreprises moyennes (50-250 employés)	800	$1,250,000

Clients bancaires de détail individuels

Hilltop Holdings dessert 123 456 clients bancaires de détail individuels, avec un solde de dépôt moyen de 87 500 $.

• 18 à 34 ans: 35% de la clientèle
• 35 à 54 ans: 42% de la clientèle
• 55 ans et plus: 23% de la clientèle

Individus à haute nette

La banque gère 1,2 milliard de dollars d'actifs pour les clients à haute teneur en naissance avec une valeur de compte moyenne de 3,4 millions de dollars.

Plage de valeur nette	Nombre de clients	Total des actifs gérés
1 M $ - 5 M $	280	562 millions de dollars
5 M $ - 10 M $	95	412 millions de dollars
10 M $ +	45	226 millions de dollars

Investisseurs immobiliers commerciaux

Hilltop Holdings a un portefeuille immobilier commercial d'une valeur de 2,3 milliards de dollars, avec 187 clients des investisseurs actifs.

• Immobilier résidentiel: 850 millions de dollars
• Espace de bureau commercial: 620 millions de dollars
• Propriétés de la vente au détail: 430 millions de dollars
• Propriétés industrielles: 400 millions de dollars

Clients du marché local et régional

La banque opère principalement au Texas, avec 78 succursales dans 42 comtés. La clientèle totale du marché régional est de 256 000.

Région	Nombre de clients	Pénétration du marché
Dallas-Fort Worth Metroplex	112,000	42%
Région métropolitaine de Houston	68,000	29%
Autres régions du Texas	76,000	29%

Hilltop Holdings Inc. (HTH) - Modèle d'entreprise: Structure des coûts

Salaires et compensation des employés

Pour l'exercice 2023, Hilltop Holdings a déclaré des frais totaux de rémunération des employés de 219,3 millions de dollars.

Catégorie de compensation	Montant ($)
Salaires de base	142,500,000
Bonus de performance	36,800,000
Compensation en stock	40,000,000

Maintenance de technologie et d'infrastructure

Les coûts des infrastructures technologiques pour Hilltop Holdings en 2023 ont totalisé 47,6 millions de dollars.

• Maintenance des systèmes informatiques: 22,3 millions de dollars
• Investissements en cybersécurité: 12,5 millions de dollars
• Mises à niveau de la plate-forme numérique: 12,8 millions de dollars

Frais de conformité réglementaire

Les coûts liés à la conformité pour 2023 étaient de 34,2 millions de dollars.

Catégorie de conformité	Montant ($)
Conseil juridique et réglementaire	15,600,000
Logiciel et outils de conformité	8,700,000
Formation et certification	9,900,000

Coûts de marketing et d'acquisition des clients

Les frais de marketing pour Hilltop Holdings en 2023 ont atteint 28,5 millions de dollars.

• Marketing numérique: 12,3 millions de dollars
• Publicité traditionnelle: 8,7 millions de dollars
• Campagnes d'acquisition de clients: 7,5 millions de dollars

Opérations de plate-forme de succursale et numérique

Les coûts opérationnels pour les succursales et les plateformes numériques s'élevaient à 63,4 millions de dollars en 2023.

Catégorie opérationnelle	Montant ($)
Entretien physique des succursales	38,600,000
Coûts opérationnels de la plate-forme numérique	24,800,000

Hilltop Holdings Inc. (HTH) - Modèle d'entreprise: Strots de revenus

Revenu des intérêts des prêts et hypothèques

Pour l'exercice 2023, Hilltop Holdings a déclaré un revenu net d'intérêts de 494,7 millions de dollars. Le revenu total des intérêts des prêts était de 802,4 millions de dollars, avec des intérêts liés aux hypothèques contribuant à 187,6 millions de dollars.

Catégorie de revenus	Montant (millions de dollars)	Pourcentage du total
Revenu total des intérêts	802.4	100%
Intérêt hypothécaire	187.6	23.4%
Intérêts de prêt commercial	414.8	51.7%

Frais de service bancaire

Les frais de service bancaire pour 2023 ont totalisé 132,5 millions de dollars, avec la ventilation suivante:

• Frais de maintenance du compte: 47,3 millions de dollars
• Frais de transaction: 58,9 millions de dollars
• Frais de découvert: 26,3 millions de dollars

Commissions de gestion des investissements

Les revenus de la gestion des investissements pour 2023 ont atteint 76,2 millions de dollars, avec:

Type d'investissement	Revenus de la Commission (millions de dollars)
Gestion de la richesse	45.6
Investissements institutionnels	30.6

Frais de service de conseil financier

Les services de conseil financier ont généré 63,4 millions de dollars de revenus pour 2023, notamment:

• Services consultatifs d'entreprise: 38,7 millions de dollars
• Planification financière individuelle: 24,7 millions de dollars

Revenus des transactions bancaires numériques

Les transactions bancaires numériques ont contribué 41,8 millions de dollars de revenus pour 2023, avec:

Service numérique	Revenus (millions de dollars)
Transactions bancaires en ligne	22.6
Transactions bancaires mobiles	19.2

Hilltop Holdings Inc. (HTH) - Canvas Business Model: Value Propositions

You're looking at the core value Hilltop Holdings Inc. (HTH) delivers across its diversified financial services platform as of late 2025. It's about balancing steady banking income with higher-margin fee-based services, which is key to its holding company structure.

Diversified financial services model that balances interest income with fee income.

The model shows a clear reliance on non-interest income, which outpaced net interest income in the third quarter of 2025. This diversification helps smooth out earnings when interest rate cycles shift. For the third quarter of 2025, Hilltop Holdings posted total revenues of $330.2 million, marking a 7.5% year-on-year increase.

Here's the quick math on the income mix for Q3 2025:

Income Component	Q3 2025 Amount	Year-over-Year Change
Net Interest Income (NII)	$112.4 million	7% growth
Total Noninterest Income	$217.8 million	8.7% increase

The broker-dealer segment, HilltopSecurities, was a strong fee earner, generating net revenues of $144.5 million in Q3 2025.

Full-service commercial banking and treasury management for Texas businesses.

PlainsCapital Bank serves as the financial cornerstone, driving core banking performance. In the third quarter of 2025, this segment generated $55 million in pre-tax income. The bank is actively growing its balance sheet, with net loans held for investment, net of allowance for credit losses, at $7.8 billion as of September 30, 2025. Total deposits stood at $10.7 billion at that date, reflecting a 2.7% sequential increase. The Net Interest Margin (NIM) for the quarter was 3.1%. Management projected full-year average bank loan growth for 2025 to be between 2% and 5%.

National residential mortgage origination with a reported customer satisfaction rating.

The mortgage origination business, primarily through PrimeLending, provides national reach but faced near-term headwinds. Origination production volume for Q3 2025 was $2.3 billion, flat compared to Q3 2024. Operationally, the segment posted a pre-tax loss of $7 million in Q3 2025. However, the value proposition around execution is evident in the margins on sold loans; net gains from mortgage loans sold to third parties, including broker fee income, improved to 239 basis points in Q3 2025. While the requested 96% customer satisfaction figure wasn't found, the broader J.D. Power 2025 U.S. Mortgage Origination Satisfaction Study noted that overall customer satisfaction with mortgage lenders was 760 on a 1,000-point scale.

Key mortgage segment metrics for Q3 2025:

• Mortgage loan origination volume: $2.3 billion.
• PrimeLending pre-tax result: $7 million loss.
• Net gains on sale margin: 239 basis points.

Leading municipal investment banking and public finance expertise.

HilltopSecurities' Public Finance division is a recognized leader, consistently ranking high for its advisory role. For the past year ending December 31, 2023, the division was ranked as the No. 2 municipal advisory firm nationwide based on the number of issues. This expertise translated to strong recent financial performance, with Public Finance Services achieving a 28% year-over-year increase in net revenues in Q3 2025. This follows a 34% YoY rise in net revenues on 11% more offerings in Q1 2025.

Financial stability and strong capital position as a holding company.

HTH maintains a strong capital structure that supports its operations and shareholder returns. As of September 30, 2025, total assets were $15.6 billion. The holding company demonstrated solid profitability ratios for Q3 2025, with a return on average assets of 1.20% and a return on average stockholders' equity of 8.35%. Efficiency is also a focus, with the reported efficiency ratio at 51.7%, significantly better than analyst forecasts of 84.1% for the quarter. Capital strength is underscored by the following ratios as of September 30, 2025:

• Tangible Book Value per Common Share: $35.69 (a 21.9% YoY increase).
• Common Equity Tier 1 (CET1) Capital Ratio: 20.33%.
• Total Capital Ratio: 22.90%.

The company returned $66 million to stockholders in Q3 2025 via $11 million in dividends and $55 million in share repurchases.

Finance: draft 13-week cash view by Friday.

Hilltop Holdings Inc. (HTH) - Canvas Business Model: Customer Relationships

You're looking at how Hilltop Holdings Inc. structures its interactions with its diverse client base across banking, securities, and mortgage services as of late 2025. The approach is clearly segmented, moving from highly personal service for high-value clients to efficient digital channels for transactional needs.

Dedicated relationship managers for commercial and private banking clients.

For commercial and private banking clients through PlainsCapital Bank, the model emphasizes a high-touch, single point of contact approach, consistent with its identity as a relationship-driven banking leader in Texas. While the exact count of dedicated relationship managers isn't public, the overall human capital supporting the client base is substantial. At March 31, 2025, Hilltop Holdings employed approximately 3,640 people across its operations. PlainsCapital Bank itself operates with a statewide presence, having approximately 55 locations as of 2025, which serve as hubs for these personalized banking relationships.

The banking segment's focus on this relationship model supports its balance sheet, which held total deposits of $11.3 billion as of December 31, 2024.

High-touch, consultative advisory services for HilltopSecurities' institutional and wealth clients.

HilltopSecurities Inc. provides its institutional and wealth clients with advisory services, which is reflected in the segment's financial scale. As of December 31, 2024, the broker-dealer segment had total assets of $2.8 billion and reported net capital of $264.2 million. The firm's leadership brings decades of experience to offer guidance based on a holistic view of the financial landscapes.

The firm's structure supports specialized client service through various groups, including:

• Wealth Management
• Capital Markets
• Structured Finance
• Public Finance

Standardized, yet personalized, service for high-volume mortgage origination customers.

PrimeLending manages high-volume mortgage origination with a focus on efficiency, which is evident in its operational metrics. For the first quarter of 2025, mortgage loan origination production volume was $1.7 billion. The use of digital platforms is key to standardizing the process while maintaining speed for the customer.

Key performance indicators related to digital efficiency for PrimeLending include:

Metric	Value (Q1 2025 or latest available)
Loans Closed on Blue Sage Platform (Cumulative)	Over 250,000
Faster Closing Timeline Improvement	27 percent
Faster Submission-to-Underwriting Improvement	58 percent

Digital self-service options for routine banking transactions.

The broader trend in lending, which Hilltop Holdings' PrimeLending participates in, shows a strong shift to digital channels. This indicates that for routine transactions, self-service is a primary customer preference. In the digital lending space generally for 2025, mobile apps account for 78% of transactions, emphasizing the need for mobile-first design.

The company's overall commitment to its community, which underpins trust in its digital offerings, included a contribution of $3.9 million in donations in 2024.

The overall financial strength supporting these relationship models is shown by the company's tangible book value per share reaching $30.02 as of March 31, 2025.

Hilltop Holdings Inc. (HTH) - Canvas Business Model: Channels

You're mapping out the distribution strategy for Hilltop Holdings Inc., which relies on a multi-faceted approach across its three main subsidiaries. The channels are a mix of traditional physical presence and modern digital reach.

PlainsCapital Bank's physical branch network serves as the core for its Texas-centric commercial and consumer banking. This channel is deeply rooted in local markets across the Lone Star State.

PrimeLending utilizes a broad national structure to reach mortgage customers. This includes direct interaction through retail offices, partnerships via wholesale channels, and correspondent banking relationships.

HilltopSecurities distributes its institutional sales and wealth management services through a national network of offices and desks, serving institutional investors and individuals across the country.

Digital channels are integrated across the group. PrimeLending, for instance, has seen significant results from its technology partnerships.

Here's a quick look at the scale of these distribution points as of late 2025 data available:

Channel Component	Subsidiary	Metric	Value (as of late 2025/closest date)
Physical Branch Network	PlainsCapital Bank	Texas Branch Locations	55 locations as of 2025
National Footprint (Consolidated)	Hilltop Holdings Inc.	Total Locations (June 30, 2025)	309 locations in 47 states
National Footprint (Consolidated)	Hilltop Holdings Inc.	Total Locations (March 31, 2025)	316 locations in 47 states
Institutional/Wealth Offices	HilltopSecurities	Approximate Offices (December 2024)	Approximately 40 offices in the United States
Loan Officer Scale	PrimeLending	Number of Loan Officers	Approximately 1,250 loan officers
Digital Channel Performance	PrimeLending	Loans Closed on Blue Sage Platform	Over 250,000 loans

The physical presence for PlainsCapital Bank is concentrated, focusing on relationship banking within Texas markets such as:

• Austin
• The Coastal Bend
• Dallas
• Fort Worth
• Houston
• Lubbock
• The Rio Grande Valley
• San Antonio

PrimeLending's national reach is supported by its personnel structure, which includes:

• Retail origination channel
• Wholesale origination channel
• Correspondent origination channel

HilltopSecurities' distribution for institutional sales desks and wealth management covers services including:

• Capital markets
• Public finance
• Retail brokerage
• Structured finance
• Securities clearing services

Digital adoption is evident in PrimeLending's use of technology to streamline processes. The partnership on the Blue Sage Digital Lending Platform resulted in specific efficiency gains:

• 27 percent faster closing timeline
• 58 percent faster submission-to-underwriting

For consumer and business clients of PlainsCapital Bank, digital access is a supporting channel, though the primary banking channel remains physical. The overall company footprint as of mid-2025 spanned operations in 47 states.

Finance: review Q3 2025 digital adoption metrics for PlainsCapital Bank by end of Q4.

Hilltop Holdings Inc. (HTH) - Canvas Business Model: Customer Segments

You're looking at the client base for Hilltop Holdings Inc. as of late 2025. Here are the hard numbers tied to the distinct groups they serve across their banking, mortgage, and broker-dealer subsidiaries.

Small-to-mid-sized businesses (SMBs) and commercial real estate investors in Texas

This group is the core of the PlainsCapital Bank segment. The loan portfolio is described as primarily Texas-concentrated. For the third quarter of 2025, the Banking segment generated income before taxes of $54.7 million. At September 30, 2025, Hilltop Holdings' total assets stood at $15.61 billion. Loans held for investment, net of allowance for credit losses, were $8.13 billion at that same date.

Here is a snapshot of the scale of the banking operation:

Metric (As of September 30, 2025)	Amount
Total Assets	$15.61 billion
Loans Held for Investment (Net)	$8.13 billion
Total Deposits	$10.68 billion
PlainsCapital Bank Pre-Tax Income (Q3 2025)	$54.7 million

High-net-worth individuals and families seeking wealth management and private banking

These clients are served through the Wealth Management area within HilltopSecurities. In the first quarter of 2025, the Public Finance/Wealth group outperformed at HilltopSecurities. The firm's overall employee count was approximately 3,640 people across 316 locations in 47 states as of March 31, 2025.

Homebuyers and homeowners across the U.S. seeking purchase or refinance mortgages

PrimeLending handles residential mortgage lending throughout the United States. Mortgage loan origination production volume for the third quarter of 2025 was $2.3 billion. For the first quarter of 2025, the origination volume was $1.7 billion. In the third quarter of 2025, home purchase volume accounted for 88% of the total origination volume.

The mortgage segment's production volume figures:

• Origination Volume (Q3 2025): $2.3 billion
• Origination Volume (Q1 2025): $1.7 billion
• Home Purchase Share (Q3 2025): 88% of volume

U.S. municipalities, public entities, and institutional investors (HilltopSecurities)

HilltopSecurities is a full-service municipal investment bank serving these groups. Public Finance net revenues saw a 34% year-over-year increase in the first quarter of 2025. For the nine months year-to-date ending September 30, 2025, Public Finance net revenues were up 28% to $93.7 million. The broker-dealer segment generated income before taxes of $26.5 million in Q3 2025.

Key financial metrics for the broker-dealer segment in Q3 2025:

• Broker-Dealer Income Before Taxes: $26.5 million
• Public Finance Net Revenues YTD (2025): $93.7 million
• Public Finance Net Revenue Growth (Q1 2025 YoY): 34%

Hilltop Holdings Inc. (HTH) - Canvas Business Model: Cost Structure

You're looking at the expense side of Hilltop Holdings Inc. (HTH), which is heavily influenced by its core banking and mortgage operations. For a financial holding company like Hilltop, the cost structure is dominated by personnel, the cost of funding its balance sheet, and the operational overhead to run its diverse subsidiaries.

Personnel costs are significant. As of the third quarter of 2025, Hilltop Holdings had approximately 3,646 total employees. This workforce supports PlainsCapital Bank, PrimeLending, and HilltopSecurities. You see the impact of this compensation in the tax line, as the effective tax rate for Q3 2025 was higher than the statutory rate primarily due to the impact of nondeductible compensation expense.

Interest expense on deposits and borrowed funds is a major cost driver, especially in the banking segment. While the specific interest expense isn't broken out, we know that Net Interest Income (NII) for Q3 2025 was $112.4 million, an increase of 7% year over year. Management noted ongoing work to optimize the cost of deposits, which is key since the Federal Reserve continued lowering short-term interest rates during the quarter.

Noninterest expenses aggregate the operational costs across the enterprise. For the third quarter of 2025, total non-interest expenses rose 2.9% from the prior-year quarter to $271.9 million. This total masks segment differences: the banking segment actually saw a decrease in noninterest expense, whereas the broker-dealer segment experienced an increase in noninterest expenses. These costs cover everything from the physical footprint of PlainsCapital Bank's 55 branch locations in Texas to the technology infrastructure supporting national mortgage origination through PrimeLending.

Credit quality costs, or the provision for credit losses, were favorable in the third quarter of 2025. Hilltop Holdings recorded a net reversal of credit losses of $2.5 million for the quarter. This reversal compares favorably to the $1.3 million reversal recorded in the third quarter of 2024. This positive movement was primarily driven by an improvement in asset quality across the portfolio.

Here's a quick look at some of those key cost-related metrics from the Q3 2025 results:

Cost Component Category	Q3 2025 Amount/Metric	Comparison/Context
Total Non-Interest Expenses	$271.9 million	Rose 2.9% from prior-year quarter
Net Interest Income (NII)	$112.4 million	Increased 7% year over year
Provision for Credit Losses (Net)	$2.5 million reversal	Compared to $1.3 million reversal in Q3 2024
Total Employees (as of 9/30/2025)	3,646	Supports compensation and benefits costs

The cost structure is clearly sensitive to interest rate environments, given the reliance on deposits for funding, and to the health of the loan book, as seen by the credit loss reversal. You've got a large fixed cost base in personnel, which is why management is prioritizing expense cuts at PrimeLending where mortgage origination volumes were weak.

• Compensation expense is a major component, evidenced by the impact of nondeductible compensation expense on the effective tax rate.
• The cost of funding is managed through optimizing deposit costs, even as NII grew to $112.4 million in Q3 2025.
• Non-interest expenses totaled $271.9 million in Q3 2025, with the banking segment seeing a decrease but the broker-dealer segment seeing an increase.
• Credit costs provided a benefit, with a $2.5 million net reversal of provision for credit losses.

Finance: draft the Q4 2025 expense projection by end of next week, focusing on the expected impact of PrimeLending expense cuts.

Hilltop Holdings Inc. (HTH) - Canvas Business Model: Revenue Streams

You're looking at the hard numbers for Hilltop Holdings Inc. (HTH) revenue streams as of late 2025, based on the latest reported figures.

The overall top-line performance shows momentum; Total revenue for the trailing twelve months ending Q3 2025 was approximately $1.26 billion. This TTM figure reflects growth of 7.66% year-over-year.

Revenue generation is clearly segmented across the core businesses:

• Net interest income (NII) from PlainsCapital Bank's loan and investment portfolios is a primary driver.
• Net gains from the sale of mortgage loans and origination fees come from PrimeLending.
• Fee income is generated by HilltopSecurities through investment banking, underwriting, and advisory services.
• Wealth management advisory and brokerage commissions contribute to the fee income base.

Here's a breakdown of the key components contributing to the Q3 2025 results, which inform the current revenue profile:

Revenue Source / Segment	Q3 2025 Financial Metric	Amount / Value
PlainsCapital Bank (Pre-Tax Income)	Pre-tax income generated	$55 million
PlainsCapital Bank (NII)	Net interest income	$112.4 million
PrimeLending	Net gains from sale of loans and origination fees	$76.6 million
PrimeLending	Pre-tax operating result	$7 million loss
HilltopSecurities	Net revenues	$144 million
HilltopSecurities	Pre-tax margin	18%

The banking segment, PlainsCapital Bank, showed strength with NII increasing 7% year-over-year in Q3 2025. The net interest margin (NIM) for the quarter was reported at 3.1%.

For the mortgage origination business, PrimeLending, net gains from the sale of loans and other mortgage production income and mortgage loan origination fees for the third quarter of 2025 were $76.6 million, a 4.2% decrease from Q3 2024. Despite this, mortgage loan origination production volume was flat year-over-year at $2.3 billion for Q3 2025. The segment posted a pre-tax loss of $7 million for the quarter.

The broker-dealer segment, HilltopSecurities, delivered robust results, achieving net revenues of $144 million with a pre-tax margin of 18% in the third quarter of 2025. This strength across all business lines, including wealth management, drove broad-based fee growth.

For Q3 2025 specifically, Hilltop Holdings reported total net revenue of approximately $332.7 million. Non-interest income for the quarter was $217.8 million, up 8.7% year-over-year.

Finance: draft 13-week cash view by Friday.