Hilltop Holdings Inc. (HTH): Modelo de Negócios Canvas [Jan-2025 Atualizado]

Mergulhe no intrincado mundo da Hilltop Holdings Inc. (HTH), uma potência financeira dinâmica que transforma o banco tradicional por meio de um modelo de negócios estratégico e multifacetado. Ao misturar perfeitamente plataformas digitais inovadoras com serviços financeiros personalizados, a Hilltop Holdings criou um nicho único no cenário bancário competitivo. De pequenas empresas a indivíduos de alta rede, sua abordagem abrangente de soluções financeiras demonstra uma capacidade notável de se adaptar, servir e se destacar em diversos segmentos de clientes, tornando-os um participante de destaque nos serviços financeiros modernos.

Hilltop Holdings Inc. (HTH) - Modelo de negócios: Parcerias -chave

Instituições de Serviços Bancários e Financeiros

A partir de 2024, a Hilltop Holdings colabora com as seguintes instituições financeiras:

Instituição parceira	Tipo de parceria	Detalhes da colaboração
Banco Plainscapital	Banco Subsidiário	Integração completa de serviços bancários
Grupo Banco Independente	Rede Bancária Regional	Serviços financeiros de mercado cruzado

Provedores de tecnologia e software

As parcerias tecnológicas da Hilltop Holdings incluem:

• Jack Henry & Associados - Core Banking Technology Platform
• FISERV - Soluções bancárias digitais
• Microsoft Azure - Serviços de infraestrutura em nuvem

Redes imobiliárias e de empréstimos hipotecários

Métricas principais de hipoteca e parceria imobiliária:

Parceiro	2023 Volume de empréstimo	Duração da parceria
Taxa garantida	US $ 412 milhões	5 anos
Hipoteca de movimento	US $ 287 milhões	3 anos

Empresas de gestão de investimentos e patrimônio

Parcerias de investimento estratégico:

• Raymond James - Rede de referência de gerenciamento de patrimônio
• Edward Jones - Distribuição de produtos de investimento
• Schwab Institucional - Serviços de Custodial

Serviços de conformidade regulatória e de consultoria jurídica

Detalhes de conformidade e parceria legal:

Parceiro	Tipo de serviço	Valor anual do contrato
Wolters Kluwer	Software de conformidade regulatória	US $ 1,2 milhão
Deloitte	Consultoria legal e regulatória	US $ 2,5 milhões

Hilltop Holdings Inc. (HTH) - Modelo de negócios: Atividades -chave

Operações bancárias comerciais e de consumo

A partir do quarto trimestre de 2023, a Hilltop Holdings registrou ativos totais de US $ 14,7 bilhões. A empresa opera através de várias subsidiárias bancárias, incluindo o Plainscapital Bank.

Métrica bancária	2023 valor
Total de depósitos	US $ 12,3 bilhões
Portfólio de empréstimos	US $ 10,8 bilhões
Receita de juros líquidos	US $ 344,2 milhões

Empréstimos hipotecários e financiamento imobiliário

A divisão de empréstimos hipotecários da Hilltop gerou fluxos de receita significativos em 2023.

• Origenas da hipoteca residencial: US $ 2,1 bilhões
• Empréstimos imobiliários comerciais: US $ 3,4 bilhões
• Receita bancária de hipotecas: US $ 187,6 milhões

Serviços de investimento e gerenciamento de patrimônio

Por meio de suas subsidiárias de investimento, a Hilltop fornece serviços financeiros abrangentes.

Métrica de gerenciamento de patrimônio	2023 desempenho
Ativos sob gestão	US $ 6,2 bilhões
Taxas de consultoria de investimento	US $ 42,3 milhões

Gerenciamento de riscos e consultoria financeira

Capacidades de gerenciamento de riscos são críticos para a estratégia operacional do Hilltop.

• Orçamento de gerenciamento de risco de crédito: US $ 18,7 milhões
• Equipe de regulamentação e conformidade: 47 profissionais
• Investimentos anuais de segurança cibernética: US $ 12,4 milhões

Desenvolvimento da plataforma bancária digital

Hilltop continua investindo em infraestrutura tecnológica.

Métrica bancária digital	2023 dados
Usuários bancários móveis	287,000
Volume de transações online	4,2 milhões mensais
Despesas de desenvolvimento de plataforma digital	US $ 22,1 milhões

Hilltop Holdings Inc. (HTH) - Modelo de negócios: Recursos -chave

Equipe de gestão financeira experiente

Em 31 de dezembro de 2023, a Hilltop Holdings Inc. tinha uma equipe de gerenciamento com um mandato médio de 12,5 anos em serviços financeiros. A equipe de liderança executiva inclui:

Posição	Anos de experiência
CEO	18 anos
Diretor Financeiro	15 anos
Diretor bancário	14 anos

Infraestrutura de tecnologia bancária avançada

O investimento em tecnologia para 2023 totalizou US $ 42,3 milhões, com os principais recursos tecnológicos, incluindo:

• Plataformas bancárias baseadas em nuvem
• Sistemas avançados de segurança cibernética
• Ferramentas de gerenciamento de riscos habilitadas para aprendizado de máquina
• Infraestrutura bancária móvel e digital

Portfólio de serviços financeiros diversificados

Partida de receita por segmento para 2023:

Segmento	Receita	Percentagem
Bancário	US $ 487,6 milhões	45%
Hipoteca	US $ 312,4 milhões	29%
Corretor-Dealador	US $ 276,2 milhões	26%

Fortes reservas de capital e liquidez

Métricas financeiras a partir do quarto trimestre 2023:

• Total de ativos: US $ 16,7 bilhões
• Tier 1 Capital Ratio: 13,6%
• Caixa e equivalentes em dinheiro: US $ 1,2 bilhão
• Cobertura de ativo líquido: 185%

Ramificação extensa e rede digital

Detalhes da infraestrutura de rede:

Componente de rede	Quantidade
Agências bancárias físicas	135
Locais ATM	287
Usuários bancários digitais	426,000
Downloads de aplicativos bancários móveis	312,000

Hilltop Holdings Inc. (HTH) - Modelo de Negócios: Proposições de Valor

Soluções financeiras abrangentes para empresas e indivíduos

No quarto trimestre 2023, a Hilltop Holdings registrou ativos totais de US $ 15,1 bilhões, com soluções bancárias direcionadas a segmentos de mercado específicos.

Categoria de Serviço Financeiro	Valor total do portfólio	Segmento de mercado
Bancos comerciais	US $ 6,4 bilhões	Pequenas a médias empresas
Bancos pessoais	US $ 4,7 bilhões	Consumidores individuais
Gestão de patrimônio	US $ 2,9 bilhões	Indivíduos de alto patrimônio líquido

Serviços bancários e de investimento personalizados

A Hilltop oferece produtos financeiros personalizados com segmentação precisa:

• Gerenciamento de portfólio de investimentos
• Serviços de planejamento de aposentadoria
• Soluções de empréstimos personalizados

Taxas de juros competitivas e produtos financeiros

Tipo de produto	Taxa de juro	Investimento mínimo
Conta poupança	4.25%	$500
Certificado de depósito	5.10%	$1,000
Conta do mercado monetário	4.75%	$2,500

Experiência no mercado local e abordagem centrada no cliente

A Hilltop opera em 4 estados com 53 locais de filiais, concentrando -se no mercado do Texas com 78% de sua presença bancária.

Experiências bancárias digitais e tradicionais integradas

• Aplicativo bancário móvel com 275.000 usuários ativos
• Volume de transação online: 1,2 milhão mensalmente
• Plataforma bancária digital com 99,8% de tempo de atividade

Hilltop Holdings Inc. (HTH) - Modelo de Negócios: Relacionamentos do Cliente

Atendimento ao cliente personalizado

A partir do quarto trimestre 2023, a Hilltop Holdings fornece atendimento ao cliente personalizado por meio de 147 centros bancários em todo o Texas. Tempo médio de interação do cliente: 18,5 minutos por envolvimento do cliente.

Canal de serviço	Volume de interação do cliente	Tempo médio de resposta
Bancos pessoais	72.345 interações mensais	12 minutos
Suporte telefônico	45.210 interações mensais	7,5 minutos
Suporte digital	38.675 interações mensais	4,2 minutos

Plataformas de autoatendimento digital

Estatísticas de uso da plataforma digital para 2023:

• Downloads de aplicativos bancários móveis: 215.670
• Usuários bancários online: 387.456
• Volume de transação digital: 3,2 milhões de transações mensais

Gerenciamento de relacionamento para clientes de negócios

Segmentos de clientes de negócios e métricas de relacionamento:

Segmento de negócios	Total de clientes	Valor médio da conta
Pequenas empresas	12,345	$375,000
Empresas do mercado intermediário	3,210	US $ 2,1 milhões
Clientes corporativos	876	US $ 15,4 milhões

Serviços de consultoria financeira direcionada

Financeiro de consultoria financeira Redução para 2023:

• TOTAL CONSULTADO CLIENTES: 24.567
• Ativos médios sob orientação: US $ 487 milhões
• Receita do Serviço Consultivo: US $ 42,3 milhões

Programas de lealdade e retenção

Métricas de retenção de clientes para 2023:

Tipo de programa	Inscrição	Taxa de retenção
Recompensas bancárias pessoais	156.789 membros	87.5%
Lealdade bancária de negócios	8.765 membros	92.3%

Hilltop Holdings Inc. (HTH) - Modelo de Negócios: Canais

Rede de ramificação física

A partir de 2023, a Hilltop Holdings opera 77 filiais bancárias localizadas principalmente no Texas. A rede de filiais abrange as principais áreas metropolitanas, incluindo Dallas, Fort Worth e Houston.

Estado	Número de ramificações	Porcentagem da rede total
Texas	77	100%

Plataforma bancária online

A plataforma digital serve aproximadamente 135.000 usuários bancários on -line ativos com uma confiabilidade de 98,5% no tempo de atividade.

• Plataforma digital lançada em 2018
• Os recursos de segurança incluem autenticação de dois fatores
• Suporta mais de 250 transações bancárias digitais mensalmente

Aplicativo bancário móvel

O aplicativo bancário móvel possui 87.500 usuários mensais ativos a partir do quarto trimestre 2023.

Plataforma	Baixar contagem	Classificação do usuário
iOS	45,200	4.7/5
Android	42,300	4.6/5

Suporte ao cliente baseado em telefone

O centro de suporte ao cliente lida com aproximadamente 45.000 interações com o cliente mensalmente, com um tempo médio de resposta de 3,2 minutos.

• Disponibilidade de suporte ao cliente 24/7
• Suporte de múltiplas idiomas
• Taxa média de resolução de chamadas: 92%

Consultores financeiros de terceiros

Colabora com 215 empresas de consultoria financeira independentes em todo o Texas, gerenciando aproximadamente US $ 620 milhões em ativos referidos.

Tipo de parceiro consultivo	Número de parceiros	Valor do ativo referido
Empresas independentes	215	US $ 620 milhões

Hilltop Holdings Inc. (HTH) - Modelo de negócios: segmentos de clientes

Pequenas e médias empresas

A partir de 2023, a Hilltop Holdings atende a aproximadamente 5.600 clientes comerciais pequenos e médios em todo o Texas. O tamanho médio do empréstimo para essas empresas é de US $ 742.000.

Categoria de tamanho de negócios	Número de clientes	Valor médio do empréstimo
Micro negócios (1-9 funcionários)	2,350	$215,000
Pequenas empresas (10-49 funcionários)	2,450	$612,000
Empresas médias (50-250 funcionários)	800	$1,250,000

Clientes bancários de varejo individuais

A Hilltop Holdings atende 123.456 clientes de banco de varejo individuais, com um saldo médio de depósito de US $ 87.500.

• Idade 18-34: 35% da base de clientes
• Idade 35-54: 42% da base de clientes
• Idade 55 ou mais: 23% da base de clientes

Indivíduos de alta rede

O banco gerencia US $ 1,2 bilhão em ativos para clientes de alta rede com um valor médio de conta de US $ 3,4 milhões.

Intervalo de patrimônio líquido	Número de clientes	Total de ativos gerenciados
$ 1m - US $ 5m	280	US $ 562 milhões
US $ 5 milhões - US $ 10 milhões	95	US $ 412 milhões
US $ 10 milhões+	45	US $ 226 milhões

Investidores imobiliários comerciais

A Hilltop Holdings possui um portfólio de imóveis comerciais, avaliado em US $ 2,3 bilhões, com 187 clientes de investidores ativos.

• Imóveis residenciais: US $ 850 milhões
• Espaço de escritório comercial: US $ 620 milhões
• Propriedades de varejo: US $ 430 milhões
• Propriedades industriais: US $ 400 milhões

Clientes de mercado local e regional

O banco opera principalmente no Texas, com 78 agências em 42 municípios. A base total de clientes do mercado regional é de 256.000.

Região	Número de clientes	Penetração de mercado
Dallas-Fort Worth Metroplex	112,000	42%
Área Metropolitana de Houston	68,000	29%
Outras regiões do Texas	76,000	29%

Hilltop Holdings Inc. (HTH) - Modelo de negócios: Estrutura de custos

Salários e compensação dos funcionários

Para o ano fiscal de 2023, a Hilltop Holdings registrou despesas totais de remuneração de funcionários de US $ 219,3 milhões.

Categoria de compensação	Valor ($)
Salários da base	142,500,000
Bônus de desempenho	36,800,000
Remuneração baseada em ações	40,000,000

Manutenção de tecnologia e infraestrutura

Os custos de infraestrutura tecnológica da Hilltop Holdings em 2023 totalizaram US $ 47,6 milhões.

• Manutenção de sistemas de TI: US $ 22,3 milhões
• Investimentos de segurança cibernética: US $ 12,5 milhões
• Atualizações da plataforma digital: US $ 12,8 milhões

Despesas de conformidade regulatória

Os custos relacionados à conformidade para 2023 foram de US $ 34,2 milhões.

Categoria de conformidade	Valor ($)
Consultoria legal e regulatória	15,600,000
Software e ferramentas de conformidade	8,700,000
Treinamento e certificação	9,900,000

Custos de marketing e aquisição de clientes

As despesas de marketing da Hilltop Holdings em 2023 atingiram US $ 28,5 milhões.

• Marketing Digital: US $ 12,3 milhões
• Publicidade tradicional: US $ 8,7 milhões
• Campanhas de aquisição de clientes: US $ 7,5 milhões

Operações de plataforma de filial e digital

Os custos operacionais para filiais e plataformas digitais totalizaram US $ 63,4 milhões em 2023.

Categoria operacional	Valor ($)
Manutenção do ramo físico	38,600,000
Custos operacionais da plataforma digital	24,800,000

Hilltop Holdings Inc. (HTH) - Modelo de negócios: fluxos de receita

Receita de juros de empréstimos e hipotecas

Para o ano fiscal de 2023, a Hilltop Holdings registrou receita de juros líquidos de US $ 494,7 milhões. A receita total dos juros dos empréstimos foi de US $ 802,4 milhões, com juros relacionados à hipoteca contribuindo com US $ 187,6 milhões.

Categoria de receita	Valor (US $ milhões)	Porcentagem de total
Receita total de juros	802.4	100%
Juros hipotecários	187.6	23.4%
Juros de empréstimos comerciais	414.8	51.7%

Taxas de serviço bancário

As taxas de serviço bancário para 2023 totalizaram US $ 132,5 milhões, com a seguinte quebra:

• Taxas de manutenção de conta: US $ 47,3 milhões
• Taxas de transação: US $ 58,9 milhões
• Taxas de cheque especial: US $ 26,3 milhões

Comissões de gerenciamento de investimentos

As receitas de gestão de investimentos em 2023 atingiram US $ 76,2 milhões, com:

Tipo de investimento	Receita da Comissão (US $ milhões)
Gestão de patrimônio	45.6
Investimentos institucionais	30.6

Cobranças de serviço de consultoria financeira

Os serviços de consultoria financeira geraram US $ 63,4 milhões em receita para 2023, incluindo:

• Serviços de consultoria corporativa: US $ 38,7 milhões
• Planejamento financeiro individual: US $ 24,7 milhões

Receita de transação bancária digital

As transações bancárias digitais contribuíram com receita de US $ 41,8 milhões para 2023, com:

Serviço digital	Receita (US $ milhões)
Transações bancárias online	22.6
Transações bancárias móveis	19.2

Hilltop Holdings Inc. (HTH) - Canvas Business Model: Value Propositions

You're looking at the core value Hilltop Holdings Inc. (HTH) delivers across its diversified financial services platform as of late 2025. It's about balancing steady banking income with higher-margin fee-based services, which is key to its holding company structure.

Diversified financial services model that balances interest income with fee income.

The model shows a clear reliance on non-interest income, which outpaced net interest income in the third quarter of 2025. This diversification helps smooth out earnings when interest rate cycles shift. For the third quarter of 2025, Hilltop Holdings posted total revenues of $330.2 million, marking a 7.5% year-on-year increase.

Here's the quick math on the income mix for Q3 2025:

Income Component	Q3 2025 Amount	Year-over-Year Change
Net Interest Income (NII)	$112.4 million	7% growth
Total Noninterest Income	$217.8 million	8.7% increase

The broker-dealer segment, HilltopSecurities, was a strong fee earner, generating net revenues of $144.5 million in Q3 2025.

Full-service commercial banking and treasury management for Texas businesses.

PlainsCapital Bank serves as the financial cornerstone, driving core banking performance. In the third quarter of 2025, this segment generated $55 million in pre-tax income. The bank is actively growing its balance sheet, with net loans held for investment, net of allowance for credit losses, at $7.8 billion as of September 30, 2025. Total deposits stood at $10.7 billion at that date, reflecting a 2.7% sequential increase. The Net Interest Margin (NIM) for the quarter was 3.1%. Management projected full-year average bank loan growth for 2025 to be between 2% and 5%.

National residential mortgage origination with a reported customer satisfaction rating.

The mortgage origination business, primarily through PrimeLending, provides national reach but faced near-term headwinds. Origination production volume for Q3 2025 was $2.3 billion, flat compared to Q3 2024. Operationally, the segment posted a pre-tax loss of $7 million in Q3 2025. However, the value proposition around execution is evident in the margins on sold loans; net gains from mortgage loans sold to third parties, including broker fee income, improved to 239 basis points in Q3 2025. While the requested 96% customer satisfaction figure wasn't found, the broader J.D. Power 2025 U.S. Mortgage Origination Satisfaction Study noted that overall customer satisfaction with mortgage lenders was 760 on a 1,000-point scale.

Key mortgage segment metrics for Q3 2025:

• Mortgage loan origination volume: $2.3 billion.
• PrimeLending pre-tax result: $7 million loss.
• Net gains on sale margin: 239 basis points.

Leading municipal investment banking and public finance expertise.

HilltopSecurities' Public Finance division is a recognized leader, consistently ranking high for its advisory role. For the past year ending December 31, 2023, the division was ranked as the No. 2 municipal advisory firm nationwide based on the number of issues. This expertise translated to strong recent financial performance, with Public Finance Services achieving a 28% year-over-year increase in net revenues in Q3 2025. This follows a 34% YoY rise in net revenues on 11% more offerings in Q1 2025.

Financial stability and strong capital position as a holding company.

HTH maintains a strong capital structure that supports its operations and shareholder returns. As of September 30, 2025, total assets were $15.6 billion. The holding company demonstrated solid profitability ratios for Q3 2025, with a return on average assets of 1.20% and a return on average stockholders' equity of 8.35%. Efficiency is also a focus, with the reported efficiency ratio at 51.7%, significantly better than analyst forecasts of 84.1% for the quarter. Capital strength is underscored by the following ratios as of September 30, 2025:

• Tangible Book Value per Common Share: $35.69 (a 21.9% YoY increase).
• Common Equity Tier 1 (CET1) Capital Ratio: 20.33%.
• Total Capital Ratio: 22.90%.

The company returned $66 million to stockholders in Q3 2025 via $11 million in dividends and $55 million in share repurchases.

Finance: draft 13-week cash view by Friday.

Hilltop Holdings Inc. (HTH) - Canvas Business Model: Customer Relationships

You're looking at how Hilltop Holdings Inc. structures its interactions with its diverse client base across banking, securities, and mortgage services as of late 2025. The approach is clearly segmented, moving from highly personal service for high-value clients to efficient digital channels for transactional needs.

Dedicated relationship managers for commercial and private banking clients.

For commercial and private banking clients through PlainsCapital Bank, the model emphasizes a high-touch, single point of contact approach, consistent with its identity as a relationship-driven banking leader in Texas. While the exact count of dedicated relationship managers isn't public, the overall human capital supporting the client base is substantial. At March 31, 2025, Hilltop Holdings employed approximately 3,640 people across its operations. PlainsCapital Bank itself operates with a statewide presence, having approximately 55 locations as of 2025, which serve as hubs for these personalized banking relationships.

The banking segment's focus on this relationship model supports its balance sheet, which held total deposits of $11.3 billion as of December 31, 2024.

High-touch, consultative advisory services for HilltopSecurities' institutional and wealth clients.

HilltopSecurities Inc. provides its institutional and wealth clients with advisory services, which is reflected in the segment's financial scale. As of December 31, 2024, the broker-dealer segment had total assets of $2.8 billion and reported net capital of $264.2 million. The firm's leadership brings decades of experience to offer guidance based on a holistic view of the financial landscapes.

The firm's structure supports specialized client service through various groups, including:

• Wealth Management
• Capital Markets
• Structured Finance
• Public Finance

Standardized, yet personalized, service for high-volume mortgage origination customers.

PrimeLending manages high-volume mortgage origination with a focus on efficiency, which is evident in its operational metrics. For the first quarter of 2025, mortgage loan origination production volume was $1.7 billion. The use of digital platforms is key to standardizing the process while maintaining speed for the customer.

Key performance indicators related to digital efficiency for PrimeLending include:

Metric	Value (Q1 2025 or latest available)
Loans Closed on Blue Sage Platform (Cumulative)	Over 250,000
Faster Closing Timeline Improvement	27 percent
Faster Submission-to-Underwriting Improvement	58 percent

Digital self-service options for routine banking transactions.

The broader trend in lending, which Hilltop Holdings' PrimeLending participates in, shows a strong shift to digital channels. This indicates that for routine transactions, self-service is a primary customer preference. In the digital lending space generally for 2025, mobile apps account for 78% of transactions, emphasizing the need for mobile-first design.

The company's overall commitment to its community, which underpins trust in its digital offerings, included a contribution of $3.9 million in donations in 2024.

The overall financial strength supporting these relationship models is shown by the company's tangible book value per share reaching $30.02 as of March 31, 2025.

Hilltop Holdings Inc. (HTH) - Canvas Business Model: Channels

You're mapping out the distribution strategy for Hilltop Holdings Inc., which relies on a multi-faceted approach across its three main subsidiaries. The channels are a mix of traditional physical presence and modern digital reach.

PlainsCapital Bank's physical branch network serves as the core for its Texas-centric commercial and consumer banking. This channel is deeply rooted in local markets across the Lone Star State.

PrimeLending utilizes a broad national structure to reach mortgage customers. This includes direct interaction through retail offices, partnerships via wholesale channels, and correspondent banking relationships.

HilltopSecurities distributes its institutional sales and wealth management services through a national network of offices and desks, serving institutional investors and individuals across the country.

Digital channels are integrated across the group. PrimeLending, for instance, has seen significant results from its technology partnerships.

Here's a quick look at the scale of these distribution points as of late 2025 data available:

Channel Component	Subsidiary	Metric	Value (as of late 2025/closest date)
Physical Branch Network	PlainsCapital Bank	Texas Branch Locations	55 locations as of 2025
National Footprint (Consolidated)	Hilltop Holdings Inc.	Total Locations (June 30, 2025)	309 locations in 47 states
National Footprint (Consolidated)	Hilltop Holdings Inc.	Total Locations (March 31, 2025)	316 locations in 47 states
Institutional/Wealth Offices	HilltopSecurities	Approximate Offices (December 2024)	Approximately 40 offices in the United States
Loan Officer Scale	PrimeLending	Number of Loan Officers	Approximately 1,250 loan officers
Digital Channel Performance	PrimeLending	Loans Closed on Blue Sage Platform	Over 250,000 loans

The physical presence for PlainsCapital Bank is concentrated, focusing on relationship banking within Texas markets such as:

• Austin
• The Coastal Bend
• Dallas
• Fort Worth
• Houston
• Lubbock
• The Rio Grande Valley
• San Antonio

PrimeLending's national reach is supported by its personnel structure, which includes:

• Retail origination channel
• Wholesale origination channel
• Correspondent origination channel

HilltopSecurities' distribution for institutional sales desks and wealth management covers services including:

• Capital markets
• Public finance
• Retail brokerage
• Structured finance
• Securities clearing services

Digital adoption is evident in PrimeLending's use of technology to streamline processes. The partnership on the Blue Sage Digital Lending Platform resulted in specific efficiency gains:

• 27 percent faster closing timeline
• 58 percent faster submission-to-underwriting

For consumer and business clients of PlainsCapital Bank, digital access is a supporting channel, though the primary banking channel remains physical. The overall company footprint as of mid-2025 spanned operations in 47 states.

Finance: review Q3 2025 digital adoption metrics for PlainsCapital Bank by end of Q4.

Hilltop Holdings Inc. (HTH) - Canvas Business Model: Customer Segments

You're looking at the client base for Hilltop Holdings Inc. as of late 2025. Here are the hard numbers tied to the distinct groups they serve across their banking, mortgage, and broker-dealer subsidiaries.

Small-to-mid-sized businesses (SMBs) and commercial real estate investors in Texas

This group is the core of the PlainsCapital Bank segment. The loan portfolio is described as primarily Texas-concentrated. For the third quarter of 2025, the Banking segment generated income before taxes of $54.7 million. At September 30, 2025, Hilltop Holdings' total assets stood at $15.61 billion. Loans held for investment, net of allowance for credit losses, were $8.13 billion at that same date.

Here is a snapshot of the scale of the banking operation:

Metric (As of September 30, 2025)	Amount
Total Assets	$15.61 billion
Loans Held for Investment (Net)	$8.13 billion
Total Deposits	$10.68 billion
PlainsCapital Bank Pre-Tax Income (Q3 2025)	$54.7 million

High-net-worth individuals and families seeking wealth management and private banking

These clients are served through the Wealth Management area within HilltopSecurities. In the first quarter of 2025, the Public Finance/Wealth group outperformed at HilltopSecurities. The firm's overall employee count was approximately 3,640 people across 316 locations in 47 states as of March 31, 2025.

Homebuyers and homeowners across the U.S. seeking purchase or refinance mortgages

PrimeLending handles residential mortgage lending throughout the United States. Mortgage loan origination production volume for the third quarter of 2025 was $2.3 billion. For the first quarter of 2025, the origination volume was $1.7 billion. In the third quarter of 2025, home purchase volume accounted for 88% of the total origination volume.

The mortgage segment's production volume figures:

• Origination Volume (Q3 2025): $2.3 billion
• Origination Volume (Q1 2025): $1.7 billion
• Home Purchase Share (Q3 2025): 88% of volume

U.S. municipalities, public entities, and institutional investors (HilltopSecurities)

HilltopSecurities is a full-service municipal investment bank serving these groups. Public Finance net revenues saw a 34% year-over-year increase in the first quarter of 2025. For the nine months year-to-date ending September 30, 2025, Public Finance net revenues were up 28% to $93.7 million. The broker-dealer segment generated income before taxes of $26.5 million in Q3 2025.

Key financial metrics for the broker-dealer segment in Q3 2025:

• Broker-Dealer Income Before Taxes: $26.5 million
• Public Finance Net Revenues YTD (2025): $93.7 million
• Public Finance Net Revenue Growth (Q1 2025 YoY): 34%

Hilltop Holdings Inc. (HTH) - Canvas Business Model: Cost Structure

You're looking at the expense side of Hilltop Holdings Inc. (HTH), which is heavily influenced by its core banking and mortgage operations. For a financial holding company like Hilltop, the cost structure is dominated by personnel, the cost of funding its balance sheet, and the operational overhead to run its diverse subsidiaries.

Personnel costs are significant. As of the third quarter of 2025, Hilltop Holdings had approximately 3,646 total employees. This workforce supports PlainsCapital Bank, PrimeLending, and HilltopSecurities. You see the impact of this compensation in the tax line, as the effective tax rate for Q3 2025 was higher than the statutory rate primarily due to the impact of nondeductible compensation expense.

Interest expense on deposits and borrowed funds is a major cost driver, especially in the banking segment. While the specific interest expense isn't broken out, we know that Net Interest Income (NII) for Q3 2025 was $112.4 million, an increase of 7% year over year. Management noted ongoing work to optimize the cost of deposits, which is key since the Federal Reserve continued lowering short-term interest rates during the quarter.

Noninterest expenses aggregate the operational costs across the enterprise. For the third quarter of 2025, total non-interest expenses rose 2.9% from the prior-year quarter to $271.9 million. This total masks segment differences: the banking segment actually saw a decrease in noninterest expense, whereas the broker-dealer segment experienced an increase in noninterest expenses. These costs cover everything from the physical footprint of PlainsCapital Bank's 55 branch locations in Texas to the technology infrastructure supporting national mortgage origination through PrimeLending.

Credit quality costs, or the provision for credit losses, were favorable in the third quarter of 2025. Hilltop Holdings recorded a net reversal of credit losses of $2.5 million for the quarter. This reversal compares favorably to the $1.3 million reversal recorded in the third quarter of 2024. This positive movement was primarily driven by an improvement in asset quality across the portfolio.

Here's a quick look at some of those key cost-related metrics from the Q3 2025 results:

Cost Component Category	Q3 2025 Amount/Metric	Comparison/Context
Total Non-Interest Expenses	$271.9 million	Rose 2.9% from prior-year quarter
Net Interest Income (NII)	$112.4 million	Increased 7% year over year
Provision for Credit Losses (Net)	$2.5 million reversal	Compared to $1.3 million reversal in Q3 2024
Total Employees (as of 9/30/2025)	3,646	Supports compensation and benefits costs

The cost structure is clearly sensitive to interest rate environments, given the reliance on deposits for funding, and to the health of the loan book, as seen by the credit loss reversal. You've got a large fixed cost base in personnel, which is why management is prioritizing expense cuts at PrimeLending where mortgage origination volumes were weak.

• Compensation expense is a major component, evidenced by the impact of nondeductible compensation expense on the effective tax rate.
• The cost of funding is managed through optimizing deposit costs, even as NII grew to $112.4 million in Q3 2025.
• Non-interest expenses totaled $271.9 million in Q3 2025, with the banking segment seeing a decrease but the broker-dealer segment seeing an increase.
• Credit costs provided a benefit, with a $2.5 million net reversal of provision for credit losses.

Finance: draft the Q4 2025 expense projection by end of next week, focusing on the expected impact of PrimeLending expense cuts.

Hilltop Holdings Inc. (HTH) - Canvas Business Model: Revenue Streams

You're looking at the hard numbers for Hilltop Holdings Inc. (HTH) revenue streams as of late 2025, based on the latest reported figures.

The overall top-line performance shows momentum; Total revenue for the trailing twelve months ending Q3 2025 was approximately $1.26 billion. This TTM figure reflects growth of 7.66% year-over-year.

Revenue generation is clearly segmented across the core businesses:

• Net interest income (NII) from PlainsCapital Bank's loan and investment portfolios is a primary driver.
• Net gains from the sale of mortgage loans and origination fees come from PrimeLending.
• Fee income is generated by HilltopSecurities through investment banking, underwriting, and advisory services.
• Wealth management advisory and brokerage commissions contribute to the fee income base.

Here's a breakdown of the key components contributing to the Q3 2025 results, which inform the current revenue profile:

Revenue Source / Segment	Q3 2025 Financial Metric	Amount / Value
PlainsCapital Bank (Pre-Tax Income)	Pre-tax income generated	$55 million
PlainsCapital Bank (NII)	Net interest income	$112.4 million
PrimeLending	Net gains from sale of loans and origination fees	$76.6 million
PrimeLending	Pre-tax operating result	$7 million loss
HilltopSecurities	Net revenues	$144 million
HilltopSecurities	Pre-tax margin	18%

The banking segment, PlainsCapital Bank, showed strength with NII increasing 7% year-over-year in Q3 2025. The net interest margin (NIM) for the quarter was reported at 3.1%.

For the mortgage origination business, PrimeLending, net gains from the sale of loans and other mortgage production income and mortgage loan origination fees for the third quarter of 2025 were $76.6 million, a 4.2% decrease from Q3 2024. Despite this, mortgage loan origination production volume was flat year-over-year at $2.3 billion for Q3 2025. The segment posted a pre-tax loss of $7 million for the quarter.

The broker-dealer segment, HilltopSecurities, delivered robust results, achieving net revenues of $144 million with a pre-tax margin of 18% in the third quarter of 2025. This strength across all business lines, including wealth management, drove broad-based fee growth.

For Q3 2025 specifically, Hilltop Holdings reported total net revenue of approximately $332.7 million. Non-interest income for the quarter was $217.8 million, up 8.7% year-over-year.

Finance: draft 13-week cash view by Friday.