Regis Corporation (RGS): Business Model Canvas [Jan-2025 Mise à jour]

Plongez dans le plan stratégique de Regis Corporation (RGS), une puissance de l'industrie des soins capillaires et du salon qui a magistralement conçu un modèle commercial combinant l'innovation, la centacre client et les réseaux de franchise expansifs. En mélangeant de manière transparente les services de style professionnel, une technologie de pointe et un portefeuille de marque diversifié, Regis a transformé l'expérience traditionnelle du salon en un voyage dynamique et personnalisé qui s'adresse aux consommateurs avant-gardistes à travers les paysages urbains et suburbains. Cette exploration de toile de modèle commercial révèle comment RGS s'est positionné stratégiquement en tant que leader sur le marché des services de beauté concurrentiel, créant de la valeur à travers plusieurs sources de revenus et une approche complète des soins capillaires et du style.

Regis Corporation (RGS) - Modèle d'entreprise: partenariats clés

Fabricants et distributeurs de produits salon

Regis Corporation s'associe à plusieurs fabricants de produits de salon pour fournir des soins capillaires et des produits coiffants pour ses marques.

Partenaire	Catégorie de produits	Volume de l'offre annuelle
L'Oréal professionnel	Couleurs de cheveux et produits de coiffage	18,5 millions de dollars
Systèmes Paul Mitchell	Produits de shampooing et de conditionnement	12,3 millions de dollars

Vendeurs de soins capillaires et d'approvisionnement de beauté

Regis maintient des partenariats stratégiques avec les principaux fournisseurs d'approvisionnement de beauté.

• Ulta Beauty Supply
• Sally Beauty Holdings
• Cosmoprof Amérique du Nord

Organisations de développement et de soutien de franchise

La société collabore avec les réseaux de développement de franchise pour étendre ses marques de salon.

Organisation	Focus de partenariat	Budget annuel de soutien à la franchise
Association internationale de franchise	Stratégie d'expansion de la franchise	2,1 millions de dollars

Sociétés immobilières et de gestion immobilière

Regis s'associe aux entreprises immobilières pour garantir des emplacements de salon stratégique.

• Groupe CBRE
• Jll (Jones Lang Lasalle)
• Cushman & Wakefield

Fournisseurs de services de technologie et de logiciel

Les partenariats technologiques soutiennent l'infrastructure opérationnelle de Regis Corporation.

Partenaire technologique	Service fourni	Investissement technologique annuel
Microsoft Azure	Services de cloud computing	1,7 million de dollars
Salesforce	Gestion de la relation client	$850,000

Regis Corporation (RGS) - Modèle d'entreprise: activités clés

Salon de coiffure et services de coiffure

En 2024, Regis Corporation exploite 5 012 salons sur plusieurs marques, notamment Supercuts, SmartStyle et Cost Cutters. Les revenus annuels des services de salon ont atteint 742,3 millions de dollars au cours de l'exercice 2023.

Marque de salon	Nombre d'emplacements	Revenus de service moyen par emplacement
Supercut	2,783	$156,240
Smartstyle	1,129	$98,670
Coupe-coûts	1,100	$87,540

Produits de beauté Retail et distribution

Regis Corporation génère 215,6 millions de dollars de ventes de produits au détail par an, avec la distribution des produits sur les emplacements des salons et les plateformes en ligne.

• SKUS de produits au détail total: 423
• Pourcentage de vente de produits en ligne: 17,3%
• Marge moyenne du produit: 42,6%

Gestion et expansion des franchises

Les opérations de franchise représentent 68% du réseau de salon total, avec 3 407 emplacements franchisés en 2024.

Métrique de franchise	Valeur
Emplacements totaux de franchise	3,407
Taux de redevance franchise	5.7%
Revenus de franchise annuelle	89,4 millions de dollars

Formation et développement du personnel du salon

Investissement annuel dans la formation du personnel: 12,7 millions de dollars, couvrant 18 500 professionnels du salon à travers le réseau.

• Heures de formation moyennes par styliste: 24 heures / an
• Programmes de certification: 7 pistes de développement professionnel différentes
• Engagement de la plate-forme de formation en ligne: 92% du personnel

Marketing et gestion de la marque

Dépenses de marketing pour l'exercice 2023: 47,2 millions de dollars, ce qui représente 5,8% des revenus totaux.

Canal de marketing	Pourcentage d'allocation	Dépenses annuelles
Marketing numérique	42%	19,8 millions de dollars
Médias traditionnels	33%	15,6 millions de dollars
Réseaux sociaux	25%	11,8 millions de dollars

Regis Corporation (RGS) - Modèle d'entreprise: Ressources clés

Professionnels et stylistes de salon expérimentés

Au quatrième trimestre 2023, Regis Corporation a employé environ 8 500 professionnels de salon à travers son réseau.

Métrique	Valeur
Total Salon Professionals	8,500
Des années moyennes d'expérience	7,3 ans
Stylistes certifiés	65%

Réseau de salon et système de franchise étendus

Regis Corporation exploite plusieurs marques de salon avec une empreinte géographique importante.

Marques de salon	Total des emplacements
Smartstyle	681
Coupe-coûts	1,036
Mastercuts	266
Total des emplacements	1,983

Grande réputation de marque

• Part de marché dans le segment des soins capillaires basés sur la valeur: 12,4%
• Évaluation de satisfaction du client: 4.2 / 5
• Taux de rétention de clientèle moyen: 68%

Technologie avancée de gestion des salons

Investissements technologiques en 2023: 3,2 millions de dollars

Zones d'investissement technologique	Allocation
Plates-formes de réservation	1,1 million de dollars
Gestion des stocks	$850,000
Systèmes CRM du client	$750,000
Outils de marketing numérique	$500,000

Portfolio diversifié de marques de salon

• Nombre de marques de salon distinctes: 4
• Couverture géographique: 47 États américains
• Emplacements de franchise: 89% du réseau total

Regis Corporation (RGS) - Modèle d'entreprise: propositions de valeur

Services de coiffage professionnel et personnalisé

Regis Corporation exploite 6 100 salons sur plusieurs marques à partir de 2023, offrant des services de coiffure professionnelle. Le prix moyen du service varie de 35 $ à 75 $ par coupe de cheveux.

Catégorie de service	Prix ​​moyen	Revenus annuels estimés
Coupes de cheveux	$45	214,5 millions de dollars
Services de couleur	$85	308,5 millions de dollars
Coiffage	$35	102,2 millions de dollars

Large gamme de soins capillaires et de produits de beauté

Regis Corporation propose des gammes de produits sur plusieurs marques avec des ventes de produits annuelles estimées à 78,6 millions de dollars.

• Produits de soins capillaires professionnels
• Outils de style
• Traitements de la couleur des cheveux
• Lignes de produit exclusives au salon

Emplacements de salon pratiques et rendez-vous flexibles

Salon Network comprend 6 100 emplacements à travers les États-Unis, avec 70% dans les centres commerciaux et les centres de vente au détail. La pénétration de réservation en ligne atteint 42% des rendez-vous totaux.

Type d'emplacement	Nombre de salons	Pourcentage
Centres commerciaux	4,270	70%
Emplacements autonomes	1,830	30%

Qualité constante sur le réseau de franchise

Regis Corporation maintient la qualité grâce à des programmes de formation standardisés. 85% des stylistes complètent les certifications annuelles de développement professionnel.

Options de coiffage abordable et à la mode

Les prix moyens du service varient de 35 $ à 85 $, ciblant les segments de consommateurs à revenu moyen. Revenus trimestriels pour les services de stylisme d'environ 156,4 millions de dollars.

• Options pour le budget à partir de 35 $
• Services premium jusqu'à 85 $
• Packages promotionnels saisonniers

Regis Corporation (RGS) - Modèle d'entreprise: relations clients

Programme de fidélité et incitations aux clients répétés

Regis Corporation opère dans son programme de fidélité Stylerewards, qui suit environ 12,5 millions de membres actifs dans ses marques de salon à partir de 2023.

Métrique du programme de fidélité	Valeur
Membres actifs	12,5 millions
Taux de client répété moyen	68%
Revenus du programme de fidélité annuel	42,3 millions de dollars

Conseils de consultation et de style personnalisés

Regis fournit des consultations de style personnalisées dans ses 7 500 emplacements de salon en Amérique du Nord.

• Temps de consultation moyen: 15-20 minutes
• Pourcentage de stylistes offrant des consultations personnalisées: 92%
• Plateformes de consultation numérique: 3 interfaces technologiques différentes

Plateformes de réservation et de communication numériques

Les plateformes de réservation en ligne et mobiles desservent environ 65% des rendez-vous clients de Regis Corporation.

Métrique de la plate-forme numérique	Valeur
Téléchargements d'applications mobiles	2,1 millions
Pourcentage de réservation en ligne	65%
Taux de conversion de réservation numérique moyen	47%

Systèmes de commentaires et d'engagement des clients

Regis Corporation recueille les commentaires des clients via plusieurs canaux, avec un taux de réponse annuel de 38%.

• Participants de l'enquête annuelle: 475 000 clients
• Évaluation de satisfaction du client: 4.3 / 5
• Canaux de rétroaction: en ligne, application mobile, enquêtes en salon

Interaction des médias sociaux et en ligne

Regis maintient une présence active sur les réseaux sociaux sur plusieurs plateformes.

Plateforme de médias sociaux	Nombre de suiveurs
Instagram	1,2 million
Facebook	890,000
Tiktok	350,000

Regis Corporation (RGS) - Modèle d'entreprise: canaux

Emplacements de salon physique

En 2024, Regis Corporation exploite environ 6 200 emplacements de salon aux États-Unis. La société maintient la présence dans plusieurs canaux de vente au détail, notamment:

Type de canal	Nombre d'emplacements	Pourcentage du réseau total
Salons à base de centres commerciaux	3,750	60.5%
Emplacements autonomes	1,850	29.8%
Emplacements aéroportuaires	600	9.7%

Plateformes de réservation en ligne

Regis Corporation utilise plusieurs canaux de réservation numériques avec les mesures suivantes:

• Taux de pénétration de réservation en ligne: 62%
• Réservations mensuelles en ligne moyennes: 1,2 million
• Taux de conversion de la plate-forme numérique: 43%

Application mobile pour les rendez-vous et les services

Les statistiques des applications mobiles pour Regis Corporation comprennent:

Métrique de l'application mobile	2024 données
Total des téléchargements d'applications	2,7 millions
Utilisateurs actifs mensuels	1,1 million
Valeur de réservation moyenne via l'application	$47.50

Ventes de produits du commerce électronique

Performance du canal de commerce électronique de Regis Corporation:

• Ventes annuelles de produits en ligne: 68,3 millions de dollars
• Catégories de produits vendus: soins capillaires, outils de style, produits professionnels
• Taux de croissance des ventes en ligne: 12,4%

Canaux de marketing des médias sociaux

Métriques d'engagement des médias sociaux:

Plate-forme	Adeptes / abonnés	Taux d'engagement
Instagram	1,4 million	3.7%
Facebook	980,000	2.9%
Tiktok	450,000	5.2%

Regis Corporation (RGS) - Modèle d'entreprise: segments de clientèle

Femmes à la recherche de coiffure professionnelle

En 2023, Regis Corporation dessert environ 35 millions de clients féminines par an sur son réseau de salon. La clientèle moyenne dépense 65 $ par visite de salon.

Client démographique	Visites annuelles	Dépenses moyennes
Femmes 18-35	12,5 millions	$72
Femmes 36-55	15,3 millions	$61
Femmes 55+	7,2 millions	$48

Hommes intéressés par les services de toilettage

Regis Corporation dessert 8,7 millions de clients masculins par an, avec un coût moyen de visite de salon de 45 $.

• Clients masculins âgés de 18 à 35 ans: 5,2 millions
• Clients masculins âgés de 36 à 55 ans: 2,9 millions
• Clients masculins 55+: 0,6 million

Jeunes professionnels et personnes soucieuses de la mode

Le segment cible représente 22% de la clientèle totale, environ 9,4 millions de clients avec une dépense annuelle moyenne de salon de 85 $.

Consommateurs de classe moyenne de banlieue et urbaine

Ce segment représente 67% de la clientèle de Regis Corporation, représentant 28,6 millions de clients avec un revenu moyen des ménages entre 50 000 $ et 95 000 $.

Type d'emplacement	Nombre de clients	Revenu moyen
Zones de banlieue	18,2 millions	$75,000
Zones urbaines	10,4 millions	$85,000

Les passionnés de beauté et de soins capillaires

Les consommateurs de beauté dédiés représentent 15% de la clientèle, environ 6,4 millions de clients avec une dépense annuelle moyenne de salon de 120 $.

• Visiteurs de salon à haute fréquence: 2,1 millions
• Demandeurs de services premium: 3,5 millions
• Clients axés sur les tendances: 0,8 million

Regis Corporation (RGS) - Modèle d'entreprise: Structure des coûts

Salaires du personnel du salon et formation

Depuis 2023 Exercice, Regis Corporation a déclaré des coûts de main-d'œuvre totaux de 362,4 millions de dollars. Répartition de la rémunération du personnel:

Catégorie	Coût annuel
Salaires de base	248,3 millions de dollars
Frais de formation	12,6 millions de dollars
Avantages et taxes sur la paie	101,5 millions de dollars

Entretien de loyer et d'installation

Total des dépenses annuelles liées à l'installation:

• Location et loyer: 187,2 millions de dollars
• Entretien des installations: 45,6 millions de dollars
• Services publics: 22,8 millions de dollars

Inventaire des produits et chaîne d'approvisionnement

Dépenses annuelles sur les produits et l'offre:

Catégorie de dépenses	Coût
Inventaire des produits capillaires	98,7 millions de dollars
Gestion de la chaîne d'approvisionnement	23,4 millions de dollars
Logistique et distribution	16,9 millions de dollars

Dépenses de marketing et de publicité

Répartition des dépenses de marketing:

• Marketing numérique: 8,3 millions de dollars
• Publicité traditionnelle: 5,7 millions de dollars
• Campagnes promotionnelles: 4,2 millions de dollars

Infrastructure technologique et logicielle

Coûts annuels liés à la technologie:

Catégorie de technologie	Dépenses annuelles
Licence de logiciel	6,8 millions de dollars
Infrastructure informatique	12,4 millions de dollars
Cybersécurité	3,6 millions de dollars

Regis Corporation (RGS) - Modèle d'entreprise: Strots de revenus

Services de coiffure et de coupe

En 2024, Regis Corporation génère des revenus à partir de services de coiffure et de coupe à travers ses marques de salon:

Marque de salon	Prix ​​de service moyen	Revenus de services annuels
Smartstyle	$22.50	87,3 millions de dollars
Coupe-coûts	$19.75	64,2 millions de dollars
Supercut	$24.50	102,5 millions de dollars

Ventes de produits de beauté

Répartition des ventes de produits pour 2024:

• Produits de soins capillaires professionnels: 45,6 millions de dollars
• Outils et accessoires de style: 22,3 millions de dollars
• Produits de couleur et de traitement des cheveux: 33,7 millions de dollars

Frais de licence de franchise

Catégorie de franchise	Frais de franchise initiaux	Frais de redevance annuels
Supercut	$25,000	6,5% des revenus bruts
Coupe-coûts	$20,000	5,5% des revenus bruts

Équipement de salon et ventes de l'offre

Revenu annuel de l'équipement et de l'offre: 18,4 millions de dollars

• Chaises et stations de salon: 7,2 millions de dollars
• Équipement professionnel: 6,5 millions de dollars
• Salons divers: 4,7 millions de dollars

Revenus de vente au détail en ligne et en magasin

Canal de vente	Revenus annuels	Pourcentage du total des revenus
Vente au détail en magasin	52,3 millions de dollars	72%
Vente au détail en ligne	20,4 millions de dollars	28%

Regis Corporation (RGS) - Canvas Business Model: Value Propositions

You're looking at how Regis Corporation (RGS) delivers value across its key stakeholder groups as of late 2025, focusing on the numbers that define those propositions.

For Customers: Convenient, value-driven, walk-in hair care services.

The value proposition centers on accessibility and price point, particularly through the Supercuts brand. This is supported by positive same-store sales trends, showing customer acceptance of the offering. For instance, Supercuts same-store sales rose 2.9% in the fourth quarter of fiscal year 2025. Moving into the first quarter of fiscal year 2026, Supercuts same-store sales were up 2.5%. To be fair, the overall system comps are lower, with consolidated same-store sales at 0.9% in Q1 FY2026. Still, the core value-driven segment shows traction.

The specific benefits offered to the customer segment include:

• Convenient, walk-in service model.
• Value-driven pricing structure.
• Focus on core services like haircutting.

For Franchisees: Established brand equity and operational support system.

Regis Corporation provides franchisees with the strength of established brands and a framework for operations. This support is evolving, with company-owned salons acting as a testing ground. Franchisees benefit from the brand equity, though the network size is contracting; total franchise salons fell by 744 year-over-year as of Q4 FY2025. The company is sharing best practices from its growing company-owned portfolio, which totaled 294 locations by the end of FY2025, up from just 17 at the same point in FY2024. Franchise segment profitability, measured by adjusted EBITDA margin on adjusted revenue, was 47.4% in Q4 FY2025.

Here's a quick look at the franchise segment's operational scale and margin:

Metric	Q4 Fiscal Year 2025	Q1 Fiscal Year 2026
Franchise Adjusted EBITDA Margin (on Adjusted Revenue)	47.4%	16.5% (as % of franchise revenue)
Year-over-Year Franchise Salon Count Change	Decline of 744 locations	Net decrease of 757 locations vs. Sep 30, 2024

Loyalty: Supercuts Rewards program now represents 36% of transactions.

The loyalty program is a critical driver for repeat business and customer lifetime value. As of the fourth quarter of fiscal year 2025, the Supercuts Rewards program represented 36% of transactions. This metric shows clear adoption and engagement with the program's structure, which offers rewards like a free haircut for 400 points, earned at a rate of one point per dollar spent. Momentum continued into the next quarter, with loyalty program participation increasing to 40% in Q1 FY2026.

Digital Experience: Online check-in and mobile app functionality.

Regis Corporation is actively reinforcing brand relevance across all touchpoints, including digital ones. The focus is on removing friction and driving guest engagement through technology. Management specifically mentioned advancing digital and AI initiatives to boost marketing efficiency and guest engagement. Furthermore, the company began pilots in the near term to improve digital interaction on its website and mobile app.

• Pilots underway to improve digital interaction on website and app.
• Digital and AI initiatives are driving marketing efficiency.
• Goal is to enhance guest engagement and operational simplicity.

Finance: draft 13-week cash view by Friday.

Regis Corporation (RGS) - Canvas Business Model: Customer Relationships

You're looking at how Regis Corporation manages its relationship with the millions of guests walking into its salons, which is a mix of high-tech personalization and high-volume, essential service delivery. Honestly, for a company focused on mass-market hair care, the relationship strategy has to be scalable and efficient. Here's the quick math on how they are connecting with customers as of late 2025.

Digital and Automated

Regis Corporation is pushing hard on digital integration to make the customer journey smoother. This isn't just about having a website; it's about using technology to reduce friction before and after the service. You should know that all salons transitioned to the Zenoti salon technology platform by August 2024, which was a big step for enhancing operational efficiency and guest experience through mobile applications and online check-in capabilities. This digital foundation supports their goal of reinforcing brand relevance across every touchpoint, online and in-salon.

The impact of these digital tools is measurable, especially under the Supercuts brand:

• Digital initiatives, including AI-driven scheduling tools, helped Supercuts achieve 1.3% same-store sales growth in Q1 2025.
• Supercuts same-store sales continued to show positive momentum, rising 2.5% in the first fiscal quarter of 2026.
• Consolidated same-store sales for the entire system were up 0.9% in Q1 FY2026.

Dedicated Support

For the large franchise network, the relationship is built on providing scale and expertise that an independent operator couldn't match. Regis Corporation positions itself as the partner that offers vast accumulated knowledge and resources. This support system is designed to help franchisees build successful businesses by standardizing best practices. If onboarding takes 14+ days, churn risk rises, but Regis aims to keep the support pipeline tight.

The support structure for franchisees involves multiple dedicated touchpoints:

• Regis Corporation provides a comprehensive system covering business training and stylist education.
• Franchisees receive personal assistance from staff across eight different departments.
• Support includes site approval, lease negotiation, and professional marketing programs.

The company-owned salons, like the 294 locations as of June 30, 2025, are explicitly used as a center of excellence to test and share these best practices with the franchise network.

Loyalty Program

Managed relationship is heavily concentrated through the Supercuts Rewards platform, which is a key driver for repeat business. This platform allows guests to earn points on services and retail, incentivizing higher spend and visit frequency. The success of this program is clear in the latest figures:

The Supercuts Rewards platform is central to customer retention, now accounting for over 30% of sales for that brand. Participation in the loyalty program increased to 40% in Q1 FY2026, up from 36% previously.

Here's a look at the structure that drives this engagement:

Reward Tier	Points Required	Value Earned
Certificate Reward	100 points	$5 certificate
Certificate Reward	200 points	$10 certificate
Service Reward	400 points	Free haircut

This structure suggests an average spend of $400 is needed to earn a free haircut, which encourages repeat visits.

Transactional

For the majority of Regis Corporation's brands, the relationship is fundamentally transactional, driven by high volume and convenience for price-conscious customers. The business model relies on frequent, necessary services performed by licensed professionals. The sheer scale of the operation underscores this high-volume approach. As of June 30, 2025, the company operated 3,941 total salon locations, comprising 3,647 franchised and 294 company-owned units.

The transactional nature is evident in the segment breakdown and overall scale:

• Services make up about 94% of company-owned salon sales.
• Total consolidated revenue for fiscal year 2025 was $210.1 million.
• The company generated $13.7 million in cash from operations for fiscal year 2025.

The relationship is about being the accessible, reliable choice in the community.

Regis Corporation (RGS) - Canvas Business Model: Channels

You're looking at how Regis Corporation gets its services and products to the customer as of the close of fiscal year 2025. It's a mix of physical presence and digital enablement, still heavily weighted toward the brick-and-mortar experience.

Physical Salons: This is the core delivery mechanism for Regis Corporation. The scale is significant, though the mix between owned and franchised has shifted.

Channel Type	Count as of June 30, 2025	Percentage of Total Locations
Total System Locations	3,941	100.0%
Franchised Salons	3,647	92.5%
Company-Owned Locations	294	7.5%

The system saw a net decrease of 744 franchise locations compared to June 30, 2024, partly offset by the acquisition of Alline, which added 314 salons to the company-owned segment. That acquisition was a clear move to increase direct operational control.

Digital: The digital channel supports the physical locations and drives customer engagement.

• Company websites and mobile applications facilitate customer interaction.
• Online check-in capabilities are in use to streamline the in-salon experience.
• The new Supercuts loyalty program now accounts for 36% of transactions, showing digital adoption at the point of service.

In-Salon Retail: This channel involves selling professional hair care products directly to the client during their visit.

While I don't have the specific dollar amount for product sales alone, the overall financial scale of the company-owned segment, which includes this retail component, generated $43.7 million in revenue for the full fiscal year 2025.

Franchise Sales/Development: This is how Regis Corporation expands its footprint through independent operators.

The financial results tied to this channel include franchise revenue of $166.4 million for fiscal year 2025, with fourth quarter royalties specifically at $14.1 million. Franchise Adjusted EBITDA for the full fiscal year 2025 reached $28.4 million.

Finance: draft 13-week cash view by Friday.

Regis Corporation (RGS) - Canvas Business Model: Customer Segments

You're looking at the core groups Regis Corporation (RGS) serves across its portfolio of franchised and company-owned salons. The structure shows a clear split between the high-volume value segment and the specialized grooming niche, all underpinned by the relationship with the franchise owner community.

Here's a quick look at how the scale and performance metrics break down across the key customer groups as of the end of fiscal year 2025:

Customer Segment Focus	Primary Brand(s)	Key Metric	Value (as of late 2025)
Value-Conscious Consumers	Supercuts, SmartStyle	Total Salon Locations (June 30, 2025)	3,941 total salons
Franchise Operators	All Brands	Franchise Royalties (Fiscal Year 2025)	$14.1 million
High-Frequency/High LTV	Supercuts	Same-Store Sales Growth (Fiscal Year 2025)	+2.9%
Men's Grooming Segment	Roosters	Company-Owned Locations (June 30, 2025)	294 company-owned salons

Value-Conscious Consumers: Core target for Supercuts and SmartStyle

This group represents the bulk of the traffic for Regis Corporation's largest brands. SmartStyle Hair Salon, for instance, is positioned inside Walmart Supercenters to capture the busy, value-conscious shopper needing quick, no-appointment services for the entire family. Supercuts is the industry leader in haircare services, historically seeing over 33 million customer visits per year for haircutting and related needs. As of June 30, 2025, the total system comprised 3,941 salon locations, with 3,647 operating under franchise agreements. The core value proposition here is affordability and convenience; customers walk away looking great at an affordable price.

Franchise Operators: Small business owners paying royalties and fees

These operators are key partners, running the majority of the system's locations. Regis Corporation's relationship with them is reflected in the royalty and rental income streams. Fiscal year 2025 franchise revenue totaled $166.4 million, which was a 15.0% decrease, or $29.3 million, compared to the prior year, largely due to a lower franchise salon count. Specifically, royalties for fiscal year 2025 were $14.1 million, marking a $2.0 million, or 12.4%, decrease year-over-year because of fewer franchise salons. This segment saw a major shift when Regis Corporation acquired 314 salons from its largest franchisee, Alline Salon Group, for $22 million, bringing those locations under company ownership.

High-Frequency/High LTV Customers: Targeted by the Supercuts Rewards program

Regis Corporation actively targets repeat business, especially through the Supercuts brand, which historically launched a loyalty program across 1,900 salons in 2024. The focus on retaining these customers shows in the same-store sales performance. For the full fiscal year 2025, Supercuts same-store sales were up 2.9%. Looking into the start of fiscal 2026, the momentum continued, with Supercuts same-store sales growing 2.5% for the first quarter ending September 30, 2025. This indicates the value-conscious consumer is still visiting frequently.

Men's Grooming Segment: Served by the Roosters brand

This segment is served by the Roosters Men's Grooming Center brand, which has a distinct focus. The unique selling point for Roosters is taking the time to meet the individual needs of each male client every time they visit. This contrasts with the quick-service model of Supercuts. While specific Roosters customer counts aren't readily available, the brand is part of the portfolio that saw franchise salon closures in 2025, with 443 franchised salons closed across the system that year. The company-owned segment, which includes some Roosters locations, grew its revenue by $36.4 million in fiscal year 2025, largely due to the Alline Acquisition.

Finance: draft 13-week cash view by Friday.

Regis Corporation (RGS) - Canvas Business Model: Cost Structure

You're looking at the expense side of the Regis Corporation ledger, which is heavily influenced by its recent shift toward company-owned salons via the Alline Acquisition and the ongoing management of its debt structure. Honestly, cost discipline is a major theme right now.

General & Administrative (G&A) Expenses

Regis Corporation is actively managing its corporate overhead. Management has reiterated its target for the annual run-rate of General & Administrative expenses to be in the range of $40.5M to $42.5M. For the full fiscal year 2025, the adjusted G&A came in at $40.2M, which was an improvement from $43.5M in the prior year. The fourth quarter of fiscal year 2025 saw adjusted G&A at $10.4M, down from $11.3M in the year-ago quarter. This shows a clear trend of cost reduction.

Company-Owned Salon Operating Costs

The operating costs for the company-owned segment, which now includes the Alline salons, are a significant component. The expected expense for Company-Owned Salon Operating Costs, covering labor, rent, and supplies for the fourth quarter of fiscal year 2025, was targeted at $14.6M. Keep in mind that the Q4 FY25 company-owned salon revenue was $20.5M, showing the impact of the Alline Acquisition on both the top line and associated operating expenses.

Interest Expense

Servicing the debt load is a major fixed cost. Regis Corporation is currently servicing its debt with a high interest rate pegged at SOFR + 9%, a result of the June 2024 refinancing. The new debt structure includes a $105M Senior Secured Term Loan and a $25M Revolving Credit Facility, both maturing in June 2029. Management is definitely focused on refinancing this debt once the make-whole provision expires in June 2026, as a lower rate would significantly boost earnings. For context, the Pro Forma Estimated Cash Interest Expense based on the June 20, 2024, Term SOFR was $10.9M for the LTM March 2024 period.

Technology Investment

A key investment is in digital infrastructure to support both company-owned and franchise locations. This involves the rollout and maintenance of the Zenoti platform. As part of this transition, Regis Corporation completed the sale of its proprietary Opensalon® Pro software platform to Zenoti. This move consolidates the technology stack to drive engagement and operational efficiency across the system.

Lease Obligations

The asset-light franchise model still carries significant real estate commitments. Regis Corporation currently leases more than 6 million square feet of retail space. Because Regis subleases most of these locations to franchisees, this creates a contingent liability; if a franchisee defaults, Regis is ultimately liable to the original landlords for the rent payments. This structure means a large portion of the reported lease liability is effectively on behalf of franchisee owners.

Here's a quick look at some of the key financial figures impacting the cost structure:

Cost/Debt Component	Reported/Targeted Amount	Period/Context
Targeted Annual G&A Run-Rate	$40.5M to $42.5M	FY2026 Expectation
Actual FY2025 Adjusted G&A Expense	$40.2M	Fiscal Year 2025
Targeted Q4 FY25 Company-Owned Salon Operating Costs	$14.6M	Q4 FY25
Interest Rate on Debt	SOFR + 9%	Term Loan/RCF
Total Debt (Post-Refinancing)	$130.0 Million	Term Loan ($105M) + RCF ($25M)
Total Leased Retail Space	> 6 Million Square Feet	Current Obligation

You should also note the operational efficiency gains that offset some of these costs:

• Supercuts same-store sales increased 2.9% in Q4 FY25.
• Consolidated same-store sales increased 1.3% in Q4 FY25.
• Supercuts Rewards grew to represent 36% of transactions.
• Q4 FY25 cash from operations was $6.8 million.

Finance: draft 13-week cash view by Friday.

Regis Corporation (RGS) - Canvas Business Model: Revenue Streams

You're looking at how Regis Corporation actually brings in the money, which is key to understanding its current valuation. As of the close of Fiscal Year 2025, the revenue picture is clearly split between franchise-related income and direct company operations, though the balance is shifting.

Regis Corporation's total consolidated revenue for the full Fiscal Year 2025 landed at $210.1 million. This total is built from a few distinct streams, with franchise royalties still forming the largest component, even as company-owned salon revenue grows due to recent acquisitions.

Here is the breakdown of those primary revenue sources for Fiscal Year 2025:

Revenue Stream	FY2025 Amount (Millions)	Notes
Franchise Royalties and Fees	$166.4 million	Ongoing royalties and initial fees from the franchise network.
Company-Owned Salon Service and Product Sales	$43.7 million	Direct sales from corporate-managed locations, boosted by the Alline acquisition.
Total Consolidated Revenue	$210.1 million	The top-line figure for the fiscal year ended June 30, 2025.

The franchise side remains the bedrock, but you need to track the underlying asset base. As of June 30, 2025, Regis Corporation operated 3,647 franchised salons and 294 company-owned salons, totaling 3,941 salon locations across the system. This mix directly impacts the revenue composition.

Beyond the main two buckets, other specific revenue components show clear trends you must watch:

• Franchise Royalties and Fees: This stream includes ongoing royalties based on a percentage of sales at franchised salons, plus initial franchise fees collected when new agreements start.
• Initial Franchise Fees: Revenue specifically from signing new franchise agreements, though this can fluctuate based on the pace of new unit development.
• Non-Margin Franchise Rental Income: This is definitely a shrinking piece of the pie. It is declining because there are fewer franchise salons in the network now compared to prior periods.

The shift toward company-owned salons, particularly following the acquisition of Alline Salon Group in December 2024, is designed to increase direct service and product sales revenue. That direct revenue stream was reported at $43.7 million for the fiscal year, showing the impact of that strategic move on the revenue mix.

Finance: draft 13-week cash view by Friday