Regis Corporation (RGS): Business Model Canvas

Tauchen Sie ein in die strategische Blaupause der Regis Corporation (RGS), einem führenden Unternehmen in der Haarpflege- und Salonbranche, das meisterhaft ein Geschäftsmodell entwickelt hat, das Innovation, Kundenorientierung und weitreichende Franchise-Netzwerke vereint. Durch die nahtlose Verbindung professioneller Styling-Dienste, modernster Technologie und eines vielfältigen Markenportfolios hat Regis das traditionelle Salonerlebnis in eine dynamische, personalisierte Reise verwandelt, die modebewusste Verbraucher in städtischen und vorstädtischen Landschaften anspricht. Diese Business Model Canvas-Untersuchung zeigt, wie sich RGS strategisch als Marktführer im hart umkämpften Markt für Schönheitsdienstleistungen positioniert hat und durch mehrere Einnahmequellen und einen umfassenden Ansatz für Haarpflege und -styling Mehrwert schafft.

Regis Corporation (RGS) – Geschäftsmodell: Wichtige Partnerschaften

Hersteller und Händler von Salonprodukten

Regis Corporation arbeitet mit mehreren Herstellern von Salonprodukten zusammen, um Haarpflege- und Stylingprodukte für seine Marken zu liefern.

Partner	Produktkategorie	Jährliches Liefervolumen
L'Oréal Professional	Haarfärbe- und Stylingprodukte	18,5 Millionen US-Dollar
Paul Mitchell Systems	Shampoo- und Pflegeprodukte	12,3 Millionen US-Dollar

Anbieter von Haarpflege- und Schönheitsartikeln

Regis unterhält strategische Partnerschaften mit wichtigen Anbietern von Kosmetikartikeln.

• Ulta Beauty Supply
• Sally Beauty Holdings
• Cosmoprof Nordamerika

Franchise-Entwicklungs- und Support-Organisationen

Das Unternehmen arbeitet mit Franchise-Entwicklungsnetzwerken zusammen, um seine Salonmarken zu erweitern.

Organisation	Partnerschaftsfokus	Jährliches Franchise-Unterstützungsbudget
Internationaler Franchise-Verband	Strategie zur Franchise-Erweiterung	2,1 Millionen US-Dollar

Immobilien- und Immobilienverwaltungsunternehmen

Regis arbeitet mit Immobilienfirmen zusammen, um strategische Salonstandorte zu sichern.

• CBRE-Gruppe
• JLL (Jones Lang LaSalle)
• Cushman & Wakefield

Technologie- und Softwaredienstleister

Technologische Partnerschaften unterstützen die betriebliche Infrastruktur der Regis Corporation.

Technologiepartner	Service bereitgestellt	Jährliche Technologieinvestition
Microsoft Azure	Cloud-Computing-Dienste	1,7 Millionen US-Dollar
Salesforce	Kundenbeziehungsmanagement	$850,000

Regis Corporation (RGS) – Geschäftsmodell: Hauptaktivitäten

Friseursalon und Styling-Dienstleistungen

Im Jahr 2024 betreibt die Regis Corporation 5.012 Salons verschiedener Marken, darunter Supercuts, SmartStyle und Cost Cutters. Der jährliche Umsatz mit Salondienstleistungen erreichte im Geschäftsjahr 2023 742,3 Millionen US-Dollar.

Salonmarke	Anzahl der Standorte	Durchschnittlicher Serviceumsatz pro Standort
Supercuts	2,783	$156,240
SmartStyle	1,129	$98,670
Kostensenker	1,100	$87,540

Einzelhandel und Vertrieb von Schönheitsprodukten

Die Regis Corporation erwirtschaftet jährlich Einzelhandelsproduktverkäufe in Höhe von 215,6 Millionen US-Dollar, wobei die Produkte über Salonstandorte und Online-Plattformen verteilt werden.

• Gesamtzahl der Einzelhandelsprodukt-SKUs: 423
• Prozentsatz der Online-Produktverkäufe: 17,3 %
• Durchschnittliche Produktmarge: 42,6 %

Franchise-Management und -Erweiterung

Franchise-Betriebe machen 68 % des gesamten Salonnetzwerks aus, mit 3.407 Franchise-Standorten (Stand 2024).

Franchise-Metrik	Wert
Gesamtzahl der Franchise-Standorte	3,407
Franchise-Tantiemensatz	5.7%
Jährlicher Franchise-Umsatz	89,4 Millionen US-Dollar

Schulung und Entwicklung des Salonpersonals

Jährliche Investition in die Personalschulung: 12,7 Millionen US-Dollar für 18.500 Salonfachleute im gesamten Netzwerk.

• Durchschnittliche Ausbildungsstunden pro Stylist: 24 Stunden/Jahr
• Zertifizierungsprogramme: 7 verschiedene berufliche Entwicklungswege
• Engagement der Online-Schulungsplattform: 92 % der Mitarbeiter

Marketing und Markenmanagement

Marketingausgaben für das Geschäftsjahr 2023: 47,2 Millionen US-Dollar, was 5,8 % des Gesamtumsatzes entspricht.

Marketingkanal	Zuteilungsprozentsatz	Jährliche Ausgaben
Digitales Marketing	42%	19,8 Millionen US-Dollar
Traditionelle Medien	33%	15,6 Millionen US-Dollar
Soziale Medien	25%	11,8 Millionen US-Dollar

Regis Corporation (RGS) – Geschäftsmodell: Schlüsselressourcen

Erfahrene Salonprofis und Stylisten

Im vierten Quartal 2023 beschäftigte die Regis Corporation in ihrem gesamten Netzwerk rund 8.500 Salonfachleute.

Metrisch	Wert
Totale Salonprofis	8,500
Durchschnittliche jahrelange Erfahrung	7,3 Jahre
Zertifizierte Stylisten	65%

Umfangreiches Salonnetzwerk und Franchisesystem

Regis Corporation betreibt mehrere Salonmarken mit einer bedeutenden geografischen Präsenz.

Salonmarken	Gesamtzahl der Standorte
SmartStyle	681
Kostensenker	1,036
MasterCuts	266
Gesamtzahl der Standorte	1,983

Starker Markenruf

• Marktanteil im wertorientierten Haarpflegesegment: 12,4 %
• Kundenzufriedenheitsbewertung: 4,2/5
• Durchschnittliche Kundenbindungsrate: 68 %

Fortschrittliche Salon-Management-Technologie

Technologieinvestitionen im Jahr 2023: 3,2 Millionen US-Dollar

Technologie-Investitionsbereiche	Zuordnung
Buchungsplattformen	1,1 Millionen US-Dollar
Bestandsverwaltung	$850,000
Kunden-CRM-Systeme	$750,000
Digitale Marketing-Tools	$500,000

Vielfältiges Portfolio an Salonmarken

• Anzahl der verschiedenen Salonmarken: 4
• Geografische Abdeckung: 47 US-Bundesstaaten
• Franchise-Standorte: 89 % des gesamten Netzwerks

Regis Corporation (RGS) – Geschäftsmodell: Wertversprechen

Professionelle und personalisierte Haarstyling-Dienstleistungen

Die Regis Corporation betreibt ab 2023 6.100 Salons verschiedener Marken und bietet professionelle Haarstyling-Dienstleistungen an. Der durchschnittliche Servicepreis liegt zwischen 35 und 75 US-Dollar pro Haarschnitt.

Servicekategorie	Durchschnittspreis	Geschätzter Jahresumsatz
Haarschnitte	$45	214,5 Millionen US-Dollar
Farbdienste	$85	308,5 Millionen US-Dollar
Styling	$35	102,2 Millionen US-Dollar

Große Auswahl an Haarpflege- und Schönheitsprodukten

Regis Corporation bietet Produktlinien mehrerer Marken mit einem geschätzten jährlichen Produktumsatz von 78,6 Millionen US-Dollar an.

• Professionelle Haarpflegeprodukte
• Styling-Tools
• Haarfärbebehandlungen
• Salonexklusive Produktlinien

Bequeme Salonstandorte und flexible Termine

Das Salonnetzwerk umfasst 6.100 Standorte in den Vereinigten Staaten, 70 % davon befinden sich in Einkaufszentren und Einzelhandelszentren. Die Online-Buchungsdurchdringung erreicht 42 % aller Termine.

Standorttyp	Anzahl der Salons	Prozentsatz
Einkaufszentren	4,270	70%
Eigenständige Standorte	1,830	30%

Konsistente Qualität im gesamten Franchise-Netzwerk

Die Regis Corporation gewährleistet die Qualität durch standardisierte Schulungsprogramme. 85 % der Stylisten absolvieren jährliche Zertifizierungen zur beruflichen Weiterentwicklung.

Erschwingliche und trendige Haarstyling-Optionen

Die durchschnittlichen Servicepreise liegen zwischen 35 und 85 US-Dollar und richten sich an Verbrauchersegmente mit mittlerem Einkommen. Vierteljährlicher Umsatz mit Styling-Dienstleistungen: ca. 156,4 Millionen US-Dollar.

• Budgetfreundliche Optionen ab 35 $
• Premium-Dienste bis zu 85 $
• Saisonale Aktionspakete

Regis Corporation (RGS) – Geschäftsmodell: Kundenbeziehungen

Treueprogramm und Anreize für Stammkunden

Die Regis Corporation betreibt ihr Treueprogramm StyleRewards, das ab 2023 etwa 12,5 Millionen aktive Mitglieder aller ihrer Salonmarken verfolgt.

Metrik des Treueprogramms	Wert
Aktive Mitglieder	12,5 Millionen
Durchschnittliche Wiederholungskundenrate	68%
Jährlicher Umsatz aus dem Treueprogramm	42,3 Millionen US-Dollar

Persönliche Beratung und Styling-Beratung

Regis bietet in seinen 7.500 Salonstandorten in Nordamerika personalisierte Styling-Beratungen an.

• Durchschnittliche Beratungszeit: 15-20 Minuten
• Anteil der Stylisten, die personalisierte Beratungen anbieten: 92 %
• Digitale Beratungsplattformen: 3 verschiedene technologische Schnittstellen

Digitale Buchungs- und Kommunikationsplattformen

Online- und mobile Buchungsplattformen bedienen etwa 65 % der Kundentermine der Regis Corporation.

Digitale Plattformmetrik	Wert
Mobile App-Downloads	2,1 Millionen
Online-Buchungsprozentsatz	65%
Durchschnittliche Conversion-Rate für digitale Buchungen	47%

Kundenfeedback- und Engagementsysteme

Regis Corporation sammelt Kundenfeedback über mehrere Kanäle, mit einer jährlichen Rücklaufquote bei Umfragen von 38 %.

• Jährliche Umfrageteilnehmer: 475.000 Kunden
• Kundenzufriedenheitsbewertung: 4,3/5
• Feedbackkanäle: Online, mobile App, Umfragen im Salon

Soziale Medien und Online-Community-Interaktion

Regis unterhält eine aktive Social-Media-Präsenz auf mehreren Plattformen.

Social-Media-Plattform	Anzahl der Follower
Instagram	1,2 Millionen
Facebook	890,000
TikTok	350,000

Regis Corporation (RGS) – Geschäftsmodell: Kanäle

Physische Salonstandorte

Im Jahr 2024 betreibt die Regis Corporation rund 6.200 Salonstandorte in den Vereinigten Staaten. Das Unternehmen ist in mehreren Einzelhandelskanälen präsent, darunter:

Kanaltyp	Anzahl der Standorte	Prozentsatz des gesamten Netzwerks
Salons in Einkaufszentren	3,750	60.5%
Eigenständige Standorte	1,850	29.8%
Flughafenstandorte	600	9.7%

Online-Buchungsplattformen

Regis Corporation nutzt mehrere digitale Buchungskanäle mit den folgenden Kennzahlen:

• Online-Buchungsdurchdringungsrate: 62 %
• Durchschnittliche monatliche Online-Buchungen: 1,2 Millionen
• Conversion-Rate der digitalen Plattform: 43 %

Mobile App für Termine und Dienstleistungen

Zu den mobilen Anwendungsstatistiken der Regis Corporation gehören:

Metrik für mobile Apps	Daten für 2024
Gesamtzahl der App-Downloads	2,7 Millionen
Monatlich aktive Benutzer	1,1 Millionen
Durchschnittlicher Buchungswert per App	$47.50

Verkauf von E-Commerce-Produkten

Leistung des E-Commerce-Kanals der Regis Corporation:

• Jährlicher Online-Produktumsatz: 68,3 Millionen US-Dollar
• Verkaufte Produktkategorien: Haarpflege, Styling-Tools, professionelle Produkte
• Wachstumsrate des Online-Umsatzes: 12,4 %

Social-Media-Marketingkanäle

Kennzahlen zum Social-Media-Engagement:

Plattform	Follower/Abonnenten	Engagement-Rate
Instagram	1,4 Millionen	3.7%
Facebook	980,000	2.9%
TikTok	450,000	5.2%

Regis Corporation (RGS) – Geschäftsmodell: Kundensegmente

Frauen auf der Suche nach professionellem Haarstyling

Ab 2023 betreut die Regis Corporation in ihrem Salonnetzwerk jährlich etwa 35 Millionen Kundinnen. Die durchschnittliche Kundin gibt 65 US-Dollar pro Salonbesuch aus.

Kundendemografie	Jährliche Besuche	Durchschnittliche Ausgaben
Frauen 18-35	12,5 Millionen	$72
Frauen 36-55	15,3 Millionen	$61
Frauen 55+	7,2 Millionen	$48

Männer, die an Pflegediensten interessiert sind

Die Regis Corporation betreut jährlich 8,7 Millionen männliche Kunden, wobei die durchschnittlichen Kosten für einen Salonbesuch 45 US-Dollar betragen.

• Männliche Kunden im Alter von 18 bis 35 Jahren: 5,2 Millionen
• Männliche Kunden im Alter von 36–55 Jahren: 2,9 Millionen
• Männliche Kunden 55+: 0,6 Millionen

Berufseinsteiger und modebewusste Privatpersonen

Das Zielsegment stellt 22 % des gesamten Kundenstamms dar, etwa 9,4 Millionen Kunden mit durchschnittlichen jährlichen Salonausgaben von 85 US-Dollar.

Konsumenten der Mittelschicht in Vorstädten und Städten

Dieses Segment umfasst 67 % des Kundenstamms der Regis Corporation und repräsentiert 28,6 Millionen Kunden mit einem durchschnittlichen Haushaltseinkommen zwischen 50.000 und 95.000 US-Dollar.

Standorttyp	Kundenanzahl	Durchschnittliches Einkommen
Vorstadtgebiete	18,2 Millionen	$75,000
Städtische Gebiete	10,4 Millionen	$85,000

Liebhaber der Schönheits- und Haarpflege

Engagierte Schönheitskonsumenten machen 15 % des Kundenstamms aus, etwa 6,4 Millionen Kunden mit durchschnittlichen jährlichen Salonausgaben von 120 US-Dollar.

• Hochfrequenz-Salonbesucher: 2,1 Millionen
• Premium-Service-Suchende: 3,5 Millionen
• Trendorientierte Kunden: 0,8 Millionen

Regis Corporation (RGS) – Geschäftsmodell: Kostenstruktur

Gehälter und Schulung des Salonpersonals

Für das Geschäftsjahr 2023 meldete die Regis Corporation Gesamtlohnkosten in Höhe von 362,4 Millionen US-Dollar. Aufschlüsselung der Personalvergütung:

Kategorie	Jährliche Kosten
Grundgehälter	248,3 Millionen US-Dollar
Schulungskosten	12,6 Millionen US-Dollar
Sozialleistungen und Lohnsteuern	101,5 Millionen US-Dollar

Miete und Instandhaltung von Anlagen

Gesamte jährliche einrichtungsbezogene Ausgaben:

• Leasing und Miete: 187,2 Millionen US-Dollar
• Instandhaltung der Anlage: 45,6 Millionen US-Dollar
• Versorgungsleistungen: 22,8 Millionen US-Dollar

Produktinventar und Lieferkette

Jährliche Produkt- und Lieferkosten:

Ausgabenkategorie	Kosten
Haarprodukt-Inventar	98,7 Millionen US-Dollar
Supply-Chain-Management	23,4 Millionen US-Dollar
Logistik und Vertrieb	16,9 Millionen US-Dollar

Marketing- und Werbekosten

Aufschlüsselung der Marketingausgaben:

• Digitales Marketing: 8,3 Millionen US-Dollar
• Traditionelle Werbung: 5,7 Millionen US-Dollar
• Werbekampagnen: 4,2 Millionen US-Dollar

Technologie- und Software-Infrastruktur

Technologiebedingte jährliche Kosten:

Kategorie „Technologie“.	Jährliche Ausgaben
Softwarelizenzierung	6,8 Millionen US-Dollar
IT-Infrastruktur	12,4 Millionen US-Dollar
Cybersicherheit	3,6 Millionen US-Dollar

Regis Corporation (RGS) – Geschäftsmodell: Einnahmequellen

Haarstyling- und Schneidedienste

Ab 2024 generiert die Regis Corporation Einnahmen aus Haarstyling- und -schneidediensten für ihre gesamten Salonmarken:

Salonmarke	Durchschnittlicher Servicepreis	Jährlicher Serviceumsatz
SmartStyle	$22.50	87,3 Millionen US-Dollar
Kostensenker	$19.75	64,2 Millionen US-Dollar
Supercuts	$24.50	102,5 Millionen US-Dollar

Verkauf von Schönheitsprodukten

Aufschlüsselung der Produktverkäufe für 2024:

• Professionelle Haarpflegeprodukte: 45,6 Millionen US-Dollar
• Styling-Tools und Zubehör: 22,3 Millionen US-Dollar
• Haarfärbe- und Behandlungsprodukte: 33,7 Millionen US-Dollar

Franchise-Lizenzgebühren

Franchise-Kategorie	Anfängliche Franchisegebühr	Jährliche Lizenzgebühr
Supercuts	$25,000	6,5 % des Bruttoumsatzes
Kostensenker	$20,000	5,5 % des Bruttoumsatzes

Verkauf von Salonausrüstung und -bedarf

Jährlicher Ausrüstungs- und Versorgungsumsatz: 18,4 Millionen US-Dollar

• Salonstühle und -stationen: 7,2 Millionen US-Dollar
• Professionelle Ausrüstung: 6,5 Millionen US-Dollar
• Verschiedenes Salonzubehör: 4,7 Millionen US-Dollar

Online- und In-Store-Einzelhandelsumsätze

Vertriebskanal	Jahresumsatz	Prozentsatz des Gesamtumsatzes
Einzelhandel im Ladengeschäft	52,3 Millionen US-Dollar	72%
Online-Einzelhandel	20,4 Millionen US-Dollar	28%

Regis Corporation (RGS) - Canvas Business Model: Value Propositions

You're looking at how Regis Corporation (RGS) delivers value across its key stakeholder groups as of late 2025, focusing on the numbers that define those propositions.

For Customers: Convenient, value-driven, walk-in hair care services.

The value proposition centers on accessibility and price point, particularly through the Supercuts brand. This is supported by positive same-store sales trends, showing customer acceptance of the offering. For instance, Supercuts same-store sales rose 2.9% in the fourth quarter of fiscal year 2025. Moving into the first quarter of fiscal year 2026, Supercuts same-store sales were up 2.5%. To be fair, the overall system comps are lower, with consolidated same-store sales at 0.9% in Q1 FY2026. Still, the core value-driven segment shows traction.

The specific benefits offered to the customer segment include:

• Convenient, walk-in service model.
• Value-driven pricing structure.
• Focus on core services like haircutting.

For Franchisees: Established brand equity and operational support system.

Regis Corporation provides franchisees with the strength of established brands and a framework for operations. This support is evolving, with company-owned salons acting as a testing ground. Franchisees benefit from the brand equity, though the network size is contracting; total franchise salons fell by 744 year-over-year as of Q4 FY2025. The company is sharing best practices from its growing company-owned portfolio, which totaled 294 locations by the end of FY2025, up from just 17 at the same point in FY2024. Franchise segment profitability, measured by adjusted EBITDA margin on adjusted revenue, was 47.4% in Q4 FY2025.

Here's a quick look at the franchise segment's operational scale and margin:

Metric	Q4 Fiscal Year 2025	Q1 Fiscal Year 2026
Franchise Adjusted EBITDA Margin (on Adjusted Revenue)	47.4%	16.5% (as % of franchise revenue)
Year-over-Year Franchise Salon Count Change	Decline of 744 locations	Net decrease of 757 locations vs. Sep 30, 2024

Loyalty: Supercuts Rewards program now represents 36% of transactions.

The loyalty program is a critical driver for repeat business and customer lifetime value. As of the fourth quarter of fiscal year 2025, the Supercuts Rewards program represented 36% of transactions. This metric shows clear adoption and engagement with the program's structure, which offers rewards like a free haircut for 400 points, earned at a rate of one point per dollar spent. Momentum continued into the next quarter, with loyalty program participation increasing to 40% in Q1 FY2026.

Digital Experience: Online check-in and mobile app functionality.

Regis Corporation is actively reinforcing brand relevance across all touchpoints, including digital ones. The focus is on removing friction and driving guest engagement through technology. Management specifically mentioned advancing digital and AI initiatives to boost marketing efficiency and guest engagement. Furthermore, the company began pilots in the near term to improve digital interaction on its website and mobile app.

• Pilots underway to improve digital interaction on website and app.
• Digital and AI initiatives are driving marketing efficiency.
• Goal is to enhance guest engagement and operational simplicity.

Finance: draft 13-week cash view by Friday.

Regis Corporation (RGS) - Canvas Business Model: Customer Relationships

You're looking at how Regis Corporation manages its relationship with the millions of guests walking into its salons, which is a mix of high-tech personalization and high-volume, essential service delivery. Honestly, for a company focused on mass-market hair care, the relationship strategy has to be scalable and efficient. Here's the quick math on how they are connecting with customers as of late 2025.

Digital and Automated

Regis Corporation is pushing hard on digital integration to make the customer journey smoother. This isn't just about having a website; it's about using technology to reduce friction before and after the service. You should know that all salons transitioned to the Zenoti salon technology platform by August 2024, which was a big step for enhancing operational efficiency and guest experience through mobile applications and online check-in capabilities. This digital foundation supports their goal of reinforcing brand relevance across every touchpoint, online and in-salon.

The impact of these digital tools is measurable, especially under the Supercuts brand:

• Digital initiatives, including AI-driven scheduling tools, helped Supercuts achieve 1.3% same-store sales growth in Q1 2025.
• Supercuts same-store sales continued to show positive momentum, rising 2.5% in the first fiscal quarter of 2026.
• Consolidated same-store sales for the entire system were up 0.9% in Q1 FY2026.

Dedicated Support

For the large franchise network, the relationship is built on providing scale and expertise that an independent operator couldn't match. Regis Corporation positions itself as the partner that offers vast accumulated knowledge and resources. This support system is designed to help franchisees build successful businesses by standardizing best practices. If onboarding takes 14+ days, churn risk rises, but Regis aims to keep the support pipeline tight.

The support structure for franchisees involves multiple dedicated touchpoints:

• Regis Corporation provides a comprehensive system covering business training and stylist education.
• Franchisees receive personal assistance from staff across eight different departments.
• Support includes site approval, lease negotiation, and professional marketing programs.

The company-owned salons, like the 294 locations as of June 30, 2025, are explicitly used as a center of excellence to test and share these best practices with the franchise network.

Loyalty Program

Managed relationship is heavily concentrated through the Supercuts Rewards platform, which is a key driver for repeat business. This platform allows guests to earn points on services and retail, incentivizing higher spend and visit frequency. The success of this program is clear in the latest figures:

The Supercuts Rewards platform is central to customer retention, now accounting for over 30% of sales for that brand. Participation in the loyalty program increased to 40% in Q1 FY2026, up from 36% previously.

Here's a look at the structure that drives this engagement:

Reward Tier	Points Required	Value Earned
Certificate Reward	100 points	$5 certificate
Certificate Reward	200 points	$10 certificate
Service Reward	400 points	Free haircut

This structure suggests an average spend of $400 is needed to earn a free haircut, which encourages repeat visits.

Transactional

For the majority of Regis Corporation's brands, the relationship is fundamentally transactional, driven by high volume and convenience for price-conscious customers. The business model relies on frequent, necessary services performed by licensed professionals. The sheer scale of the operation underscores this high-volume approach. As of June 30, 2025, the company operated 3,941 total salon locations, comprising 3,647 franchised and 294 company-owned units.

The transactional nature is evident in the segment breakdown and overall scale:

• Services make up about 94% of company-owned salon sales.
• Total consolidated revenue for fiscal year 2025 was $210.1 million.
• The company generated $13.7 million in cash from operations for fiscal year 2025.

The relationship is about being the accessible, reliable choice in the community.

Regis Corporation (RGS) - Canvas Business Model: Channels

You're looking at how Regis Corporation gets its services and products to the customer as of the close of fiscal year 2025. It's a mix of physical presence and digital enablement, still heavily weighted toward the brick-and-mortar experience.

Physical Salons: This is the core delivery mechanism for Regis Corporation. The scale is significant, though the mix between owned and franchised has shifted.

Channel Type	Count as of June 30, 2025	Percentage of Total Locations
Total System Locations	3,941	100.0%
Franchised Salons	3,647	92.5%
Company-Owned Locations	294	7.5%

The system saw a net decrease of 744 franchise locations compared to June 30, 2024, partly offset by the acquisition of Alline, which added 314 salons to the company-owned segment. That acquisition was a clear move to increase direct operational control.

Digital: The digital channel supports the physical locations and drives customer engagement.

• Company websites and mobile applications facilitate customer interaction.
• Online check-in capabilities are in use to streamline the in-salon experience.
• The new Supercuts loyalty program now accounts for 36% of transactions, showing digital adoption at the point of service.

In-Salon Retail: This channel involves selling professional hair care products directly to the client during their visit.

While I don't have the specific dollar amount for product sales alone, the overall financial scale of the company-owned segment, which includes this retail component, generated $43.7 million in revenue for the full fiscal year 2025.

Franchise Sales/Development: This is how Regis Corporation expands its footprint through independent operators.

The financial results tied to this channel include franchise revenue of $166.4 million for fiscal year 2025, with fourth quarter royalties specifically at $14.1 million. Franchise Adjusted EBITDA for the full fiscal year 2025 reached $28.4 million.

Finance: draft 13-week cash view by Friday.

Regis Corporation (RGS) - Canvas Business Model: Customer Segments

You're looking at the core groups Regis Corporation (RGS) serves across its portfolio of franchised and company-owned salons. The structure shows a clear split between the high-volume value segment and the specialized grooming niche, all underpinned by the relationship with the franchise owner community.

Here's a quick look at how the scale and performance metrics break down across the key customer groups as of the end of fiscal year 2025:

Customer Segment Focus	Primary Brand(s)	Key Metric	Value (as of late 2025)
Value-Conscious Consumers	Supercuts, SmartStyle	Total Salon Locations (June 30, 2025)	3,941 total salons
Franchise Operators	All Brands	Franchise Royalties (Fiscal Year 2025)	$14.1 million
High-Frequency/High LTV	Supercuts	Same-Store Sales Growth (Fiscal Year 2025)	+2.9%
Men's Grooming Segment	Roosters	Company-Owned Locations (June 30, 2025)	294 company-owned salons

Value-Conscious Consumers: Core target for Supercuts and SmartStyle

This group represents the bulk of the traffic for Regis Corporation's largest brands. SmartStyle Hair Salon, for instance, is positioned inside Walmart Supercenters to capture the busy, value-conscious shopper needing quick, no-appointment services for the entire family. Supercuts is the industry leader in haircare services, historically seeing over 33 million customer visits per year for haircutting and related needs. As of June 30, 2025, the total system comprised 3,941 salon locations, with 3,647 operating under franchise agreements. The core value proposition here is affordability and convenience; customers walk away looking great at an affordable price.

Franchise Operators: Small business owners paying royalties and fees

These operators are key partners, running the majority of the system's locations. Regis Corporation's relationship with them is reflected in the royalty and rental income streams. Fiscal year 2025 franchise revenue totaled $166.4 million, which was a 15.0% decrease, or $29.3 million, compared to the prior year, largely due to a lower franchise salon count. Specifically, royalties for fiscal year 2025 were $14.1 million, marking a $2.0 million, or 12.4%, decrease year-over-year because of fewer franchise salons. This segment saw a major shift when Regis Corporation acquired 314 salons from its largest franchisee, Alline Salon Group, for $22 million, bringing those locations under company ownership.

High-Frequency/High LTV Customers: Targeted by the Supercuts Rewards program

Regis Corporation actively targets repeat business, especially through the Supercuts brand, which historically launched a loyalty program across 1,900 salons in 2024. The focus on retaining these customers shows in the same-store sales performance. For the full fiscal year 2025, Supercuts same-store sales were up 2.9%. Looking into the start of fiscal 2026, the momentum continued, with Supercuts same-store sales growing 2.5% for the first quarter ending September 30, 2025. This indicates the value-conscious consumer is still visiting frequently.

Men's Grooming Segment: Served by the Roosters brand

This segment is served by the Roosters Men's Grooming Center brand, which has a distinct focus. The unique selling point for Roosters is taking the time to meet the individual needs of each male client every time they visit. This contrasts with the quick-service model of Supercuts. While specific Roosters customer counts aren't readily available, the brand is part of the portfolio that saw franchise salon closures in 2025, with 443 franchised salons closed across the system that year. The company-owned segment, which includes some Roosters locations, grew its revenue by $36.4 million in fiscal year 2025, largely due to the Alline Acquisition.

Finance: draft 13-week cash view by Friday.

Regis Corporation (RGS) - Canvas Business Model: Cost Structure

You're looking at the expense side of the Regis Corporation ledger, which is heavily influenced by its recent shift toward company-owned salons via the Alline Acquisition and the ongoing management of its debt structure. Honestly, cost discipline is a major theme right now.

General & Administrative (G&A) Expenses

Regis Corporation is actively managing its corporate overhead. Management has reiterated its target for the annual run-rate of General & Administrative expenses to be in the range of $40.5M to $42.5M. For the full fiscal year 2025, the adjusted G&A came in at $40.2M, which was an improvement from $43.5M in the prior year. The fourth quarter of fiscal year 2025 saw adjusted G&A at $10.4M, down from $11.3M in the year-ago quarter. This shows a clear trend of cost reduction.

Company-Owned Salon Operating Costs

The operating costs for the company-owned segment, which now includes the Alline salons, are a significant component. The expected expense for Company-Owned Salon Operating Costs, covering labor, rent, and supplies for the fourth quarter of fiscal year 2025, was targeted at $14.6M. Keep in mind that the Q4 FY25 company-owned salon revenue was $20.5M, showing the impact of the Alline Acquisition on both the top line and associated operating expenses.

Interest Expense

Servicing the debt load is a major fixed cost. Regis Corporation is currently servicing its debt with a high interest rate pegged at SOFR + 9%, a result of the June 2024 refinancing. The new debt structure includes a $105M Senior Secured Term Loan and a $25M Revolving Credit Facility, both maturing in June 2029. Management is definitely focused on refinancing this debt once the make-whole provision expires in June 2026, as a lower rate would significantly boost earnings. For context, the Pro Forma Estimated Cash Interest Expense based on the June 20, 2024, Term SOFR was $10.9M for the LTM March 2024 period.

Technology Investment

A key investment is in digital infrastructure to support both company-owned and franchise locations. This involves the rollout and maintenance of the Zenoti platform. As part of this transition, Regis Corporation completed the sale of its proprietary Opensalon® Pro software platform to Zenoti. This move consolidates the technology stack to drive engagement and operational efficiency across the system.

Lease Obligations

The asset-light franchise model still carries significant real estate commitments. Regis Corporation currently leases more than 6 million square feet of retail space. Because Regis subleases most of these locations to franchisees, this creates a contingent liability; if a franchisee defaults, Regis is ultimately liable to the original landlords for the rent payments. This structure means a large portion of the reported lease liability is effectively on behalf of franchisee owners.

Here's a quick look at some of the key financial figures impacting the cost structure:

Cost/Debt Component	Reported/Targeted Amount	Period/Context
Targeted Annual G&A Run-Rate	$40.5M to $42.5M	FY2026 Expectation
Actual FY2025 Adjusted G&A Expense	$40.2M	Fiscal Year 2025
Targeted Q4 FY25 Company-Owned Salon Operating Costs	$14.6M	Q4 FY25
Interest Rate on Debt	SOFR + 9%	Term Loan/RCF
Total Debt (Post-Refinancing)	$130.0 Million	Term Loan ($105M) + RCF ($25M)
Total Leased Retail Space	> 6 Million Square Feet	Current Obligation

You should also note the operational efficiency gains that offset some of these costs:

• Supercuts same-store sales increased 2.9% in Q4 FY25.
• Consolidated same-store sales increased 1.3% in Q4 FY25.
• Supercuts Rewards grew to represent 36% of transactions.
• Q4 FY25 cash from operations was $6.8 million.

Finance: draft 13-week cash view by Friday.

Regis Corporation (RGS) - Canvas Business Model: Revenue Streams

You're looking at how Regis Corporation actually brings in the money, which is key to understanding its current valuation. As of the close of Fiscal Year 2025, the revenue picture is clearly split between franchise-related income and direct company operations, though the balance is shifting.

Regis Corporation's total consolidated revenue for the full Fiscal Year 2025 landed at $210.1 million. This total is built from a few distinct streams, with franchise royalties still forming the largest component, even as company-owned salon revenue grows due to recent acquisitions.

Here is the breakdown of those primary revenue sources for Fiscal Year 2025:

Revenue Stream	FY2025 Amount (Millions)	Notes
Franchise Royalties and Fees	$166.4 million	Ongoing royalties and initial fees from the franchise network.
Company-Owned Salon Service and Product Sales	$43.7 million	Direct sales from corporate-managed locations, boosted by the Alline acquisition.
Total Consolidated Revenue	$210.1 million	The top-line figure for the fiscal year ended June 30, 2025.

The franchise side remains the bedrock, but you need to track the underlying asset base. As of June 30, 2025, Regis Corporation operated 3,647 franchised salons and 294 company-owned salons, totaling 3,941 salon locations across the system. This mix directly impacts the revenue composition.

Beyond the main two buckets, other specific revenue components show clear trends you must watch:

• Franchise Royalties and Fees: This stream includes ongoing royalties based on a percentage of sales at franchised salons, plus initial franchise fees collected when new agreements start.
• Initial Franchise Fees: Revenue specifically from signing new franchise agreements, though this can fluctuate based on the pace of new unit development.
• Non-Margin Franchise Rental Income: This is definitely a shrinking piece of the pie. It is declining because there are fewer franchise salons in the network now compared to prior periods.

The shift toward company-owned salons, particularly following the acquisition of Alline Salon Group in December 2024, is designed to increase direct service and product sales revenue. That direct revenue stream was reported at $43.7 million for the fiscal year, showing the impact of that strategic move on the revenue mix.

Finance: draft 13-week cash view by Friday