Entergy Corporation (ETR): Modelo de Negócios Canvas [Jan-2025 Atualizado]

No cenário dinâmico da transformação de energia, a Entergy Corporation (ETR) surge como uma potência de inovação e excelência estratégica, alavancando sua abrangente modelo de negócios para navegar no complexo mundo da geração e distribuição de eletricidade. Ao misturar perfeitamente fontes de energia nuclear, renovável e tradicional, a Entergy criou uma estrutura robusta que não apenas garante suprimento confiável de eletricidade, mas também defende a transição crítica para soluções de energia mais limpas e sustentáveis ​​para clientes residenciais, comerciais e industriais em vários estados.

Entergy Corporation (ETR) - Modelo de Negócios: Principais Parcerias

Operadores de usina nuclear e reguladores

A Entergy Corporation mantém parcerias críticas com as seguintes entidades regulatórias e operacionais nucleares:

Organização parceira	Detalhes da parceria	Valor anual de colaboração
Comissão Reguladora Nuclear (NRC)	Conformidade regulatória e supervisão de segurança	US $ 12,5 milhões em investimentos em conformidade
Conselho de Confiabilidade Elétrica do Texas (ERCOT)	Integração da grade e transmissão de energia	US $ 45 milhões em acordos operacionais

Provedores de tecnologia de energia renovável

O portfólio de parceria de energia renovável da Entergy inclui:

• Primeira solar - colaboração de tecnologia de painel solar
• Vestas Wind Systems - Parceria de Tecnologia de Turbinas Eólicas
• Energia renovável em geral - infraestrutura renovável em escala de grade

Provedor de tecnologia	Valor do investimento	Capacidade renovável
Primeiro solar	US $ 78 milhões	Capacidade solar de 150 MW
Vestas Wind Systems	US $ 95 milhões	Capacidade do vento de 200 MW

Infraestrutura de grade e fornecedores de equipamentos de transmissão

As principais parcerias de infraestrutura incluem:

• Grupo ABB - Equipamento de Transmissão
• Siemens Energy - Tecnologias de modernização da grade
• Schneider Electric - Smart Grid Solutions

Fornecedor	Valor do contrato	Impacto de infraestrutura
Grupo ABB	US $ 62 milhões	Sistemas de transmissão de alta tensão
Siemens Energy	US $ 87 milhões	Atualizações de confiabilidade da grade

Agências de energia do governo estadual e local

A Entergy colabora com os departamentos de energia em nível estadual em suas regiões operacionais:

• Comissão de Serviço Público da Louisiana
• Comissão de Serviço Público do Mississippi
• Comissão de Serviço Público do Arkansas
• Comissão de Utilidade Pública do Texas

Organizações de conservação e sustentabilidade ambientais

Parcerias ambientais estratégicas:

• A Conservancy Nature
• Fundo de Defesa Ambiental
• World Wildlife Fund

Organização	Investimento de sustentabilidade	Impacto ambiental
A Conservancy Nature	US $ 5,2 milhões	Projetos de restauração de habitat
Fundo de Defesa Ambiental	US $ 3,8 milhões	Iniciativas de redução de carbono

Entergy Corporation (ETR) - Modelo de Negócios: Atividades -chave

Geração de energia elétrica em vários estados

A Entergy Corporation gera aproximadamente 30.000 megawatts de eletricidade em 5 estados: Louisiana, Texas, Mississippi, Arkansas e New Hampshire.

Estado	Capacidade de geração (MW)	Porcentagem de geração total
Louisiana	10,500	35%
Texas	8,200	27.3%
Mississippi	6,500	21.7%
Arkansas	3,800	12.7%
New Hampshire	1,000	3.3%

Operações e manutenção da usina nuclear

A Entergy opera 4 usinas nucleares com uma capacidade total de geração nuclear de 3.937 megawatts.

• Estação River Bend (Louisiana): 1.129 MW
• Grand Gulf Nuclear Station (Mississippi): 1.448 MW
• Arkansas Nuclear One (Arkansas): 1.360 MW

Desenvolvimento e integração de energia renovável

A partir de 2024, a Entergy investiu US $ 1,2 bilhão em projetos de energia renovável.

Tipo de energia renovável	Capacidade instalada (MW)	Investimento ($ m)
Solar	450	540
Vento	320	380
Biomassa	120	180

Gerenciamento de infraestrutura de grade e modernização

A Entergy comprometeu US $ 3,5 bilhões a iniciativas de modernização de grade entre 2022-2026.

• Investimentos de tecnologia de grade inteligente: US $ 850 milhões
• Atualizações da linha de transmissão: US $ 1,2 bilhão
• Infraestrutura de segurança cibernética: US $ 450 milhões

Programas de eficiência energética do cliente

A Entergy alocou US $ 180 milhões em programas de eficiência energética em 2024.

Tipo de programa	Alocação de orçamento ($ M)	Economia de energia esperada (MWH)
Programas residenciais	75	220,000
Programas comerciais	65	180,000
Programas industriais	40	110,000

Entergy Corporation (ETR) - Modelo de Negócios: Recursos Principais

Instalações de geração de energia nuclear

A Entergy opera 4 usinas nucleares com capacidade total de geração de 3.322 MW:

Usina nuclear	Localização	Capacidade (MW)
Grand Gulf Nuclear Station	Mississippi	1,443
Estação do rio Bend	Louisiana	936
Waterford 3	Louisiana	1,131
Ano Unidade 2	Arkansas	812

Diversos ativos de geração de energia

Portfólio de geração total a partir de 2023:

• Nuclear: 31%
• Gás natural: 41%
• Carvão: 12%
• Renováveis: 16%

Infraestrutura de transmissão e distribuição

Métricas de infraestrutura da Entergy:

Componente de infraestrutura	Quantidade
Linhas de transmissão	18.700 milhas
Linhas de distribuição	29.300 milhas
Subestações	972

Composição da força de trabalho

Total de funcionários: 13.300 a partir de 2023

• Equipe técnica: 42%
• Profissionais de engenharia: 18%
• Pessoal de operações: 25%
• Equipe administrativo: 15%

Ativos de tecnologia

Investimento de Tecnologias de Gerenciamento Avançado de Grade: US $ 287 milhões em 2023

• Infraestrutura de grade inteligente
• Sistemas de medição avançada
• Plataformas de segurança cibernética
• Tecnologias de manutenção preditiva

Entergy Corporation (ETR) - Modelo de Negócios: Proposições de Valor

Fornecimento de eletricidade confiável e consistente

A Entergy atende a aproximadamente 3 milhões de clientes elétricos em Arkansas, Louisiana, Mississippi e Texas. Em 2022, a empresa gerou 35.830 gigawatt-hora de eletricidade.

Região de serviço	Base de clientes	Geração anual de eletricidade
Arkansas	686.000 clientes	8.957 GWh
Louisiana	1.095.000 clientes	14.332 GWh
Mississippi	448.000 clientes	5.726 GWh
Texas	771.000 clientes	6.815 GWh

Compromisso com a transição de energia limpa

Entergy se comprometeu a alcançar Emissões de carbono de zero líquido até 2050. O mix de geração atual inclui:

• Nuclear: 28%
• Gás natural: 44%
• Renováveis: 12%
• Carvão: 16%

Infraestrutura de energia resiliente

Investimento na modernização da grade: US $ 1,8 bilhão alocado para melhorias na infraestrutura em 2022-2024.

Preços competitivos de eletricidade

Taxa média de eletricidade residencial: US $ 0,11 por kWh, que fica 6% abaixo da média nacional.

Soluções de energia avançada

Serviço	Clientes	Receita anual
Programas solares residenciais	12.500 participantes	US $ 45 milhões
Gerenciamento de energia comercial	870 clientes comerciais	US $ 78 milhões
Infraestrutura de carregamento de veículos elétricos	350 estações de carregamento	US $ 12 milhões

Entergy Corporation (ETR) - Modelo de Negócios: Relacionamentos do Cliente

Plataformas de atendimento ao cliente digital

A Entergy opera uma plataforma abrangente de atendimento ao cliente digital com as seguintes métricas principais:

Métrica da plataforma digital	Dados específicos
Usuários de aplicativos móveis	1,2 milhão de usuários ativos
Penetração de gerenciamento de contas on -line	68% da base total de clientes
Tempo médio de resolução do serviço digital	23 minutos

Consultas personalizadas de eficiência energética

A Entergy fornece serviços direcionados de eficiência energética:

• Auditorias de energia doméstica gratuitas para clientes residenciais
• Programa de consulta comercial de eficiência energética
• Investimento anual em programas de eficiência energética: US $ 42,3 milhões

Comunicação proativa durante interrupções no poder

A infraestrutura de comunicação inclui:

Canal de comunicação	Alcançar
SMS de notificação de interrupção	Cobertura de 95%
Site de rastreamento de interrupção em tempo real	Mapa interativo com dados de localização precisos
Tempo médio de resposta de comunicação de interrupção	12 minutos

Cobrança on -line e gerenciamento de contas

Recursos da plataforma de cobrança digital:

• Taxa de adoção de pagamento on -line da fatura: 76%
• Participantes de cobrança sem papel: 52% dos clientes
• Transações online mensais médias: 1,4 milhão

Programas de envolvimento e apoio da comunidade

Métricas de apoio à comunidade:

Programa	Investimento anual
Programa de Assistência ao Cliente	US $ 18,7 milhões
Assistência energética de baixa renda	US $ 12,4 milhões
Subsídios de desenvolvimento comunitário	US $ 5,6 milhões

Entergy Corporation (ETR) - Modelo de Negócios: Canais

Portal da Web online

A Entergy opera um portal da Web on -line em www.entegy.com com 2,9 milhões de contas de usuário registradas a partir de 2023. O Portal processa aproximadamente 1,2 milhão de pagamentos mensais de fatura e lida com 687.000 solicitações de serviço on -line anualmente.

Métricas do Portal da Web	Estatísticas anuais
Usuários registrados	2,9 milhões
Pagamentos mensais de fatura	1,2 milhão
Solicitações de serviço on -line	687,000

Aplicativos para smartphones móveis

O aplicativo móvel da Entergy possui 1,1 milhão de usuários ativos, com 92% de compatibilidade entre as plataformas iOS e Android. O aplicativo processa 456.000 transações mensais.

Centros de atendimento ao cliente

A Entergy opera 4 call centers primários com 1.200 representantes de atendimento ao cliente. O volume anual de chamadas atinge 6,2 milhões de interações com os clientes, com um tempo médio de resposta de 3,7 minutos.

Métricas de call center	Dados anuais
Call centers	4
Representantes de atendimento ao cliente	1,200
Interações anuais do cliente	6,2 milhões

Centros de serviço físico local

A Entergy mantém 22 centros de serviços físicos em Louisiana, Mississippi, Arkansas e Texas. Esses centros processam aproximadamente 340.000 transações pessoais anualmente.

Equipes diretas de vendas e marketing

A Entergy emprega 180 representantes de vendas diretas que visam clientes comerciais e industriais. A equipe de vendas gera US $ 487 milhões em receita anual por meio de aquisições de negócios diretas.

• Tamanho da equipe de vendas: 180 representantes
• Receita anual de vendas direta: US $ 487 milhões
• Segmentos -alvo: clientes comerciais e industriais

Entergy Corporation (ETR) - Modelo de Negócios: Segmentos de Clientes

Consumidores de eletricidade residencial

A Entergy atende a aproximadamente 2,9 milhões de clientes elétricos em Arkansas, Louisiana, Mississippi e Texas.

Estado	Número de clientes residenciais	Conta mensal média
Arkansas	679,000	$126.50
Louisiana	1,104,000	$136.75
Mississippi	448,000	$132.25
Texas	668,000	$141.60

Empresas comerciais e industriais

A Entergy atende 183.000 clientes comerciais e industriais em seus territórios de serviço.

• Grandes clientes comerciais representam 42% do total de vendas de eletricidade
• O setor industrial representa 28% do consumo total de eletricidade
• Passos médios anuais de eletricidade para clientes comerciais: US $ 58.340

Entidades municipais e governamentais

A Entergy fornece eletricidade a 212 clientes municipais e governamentais.

Tipo de cliente	Número de clientes	Consumo anual de energia (MWH)
Utilitários municipais	137	3,450,000
Instalações do governo	75	1,280,000

Setor agrícola

A Entergy atende a 15.600 clientes agrícolas em sua região de serviço.

• Consumo médio mensal de eletricidade: 18.750 kWh
• Vendas anuais de eletricidade agrícola anual: US $ 289 milhões

Usuários de energia industrial em larga escala

A Entergy suporta 1.247 clientes industriais em larga escala.

Segmento da indústria	Número de clientes	Consumo anual de energia (MWH)
Petroquímico	387	12,450,000
Fabricação	542	8,760,000
Refino	218	6,540,000
Outro industrial	100	2,340,000

Entergy Corporation (ETR) - Modelo de Negócios: Estrutura de Custo

Manutenção de infraestrutura de geração de energia

Para o ano fiscal de 2023, a Entergy Corporation registrou despesas totais de manutenção de US $ 1,24 bilhão. A quebra dos custos de manutenção de infraestrutura inclui:

Categoria de manutenção	Custo ($ m)
Manutenção da usina nuclear	672
Manutenção de plantas de combustível fóssil	385
Manutenção da infraestrutura de transmissão	183

Compra de combustível e gerenciamento

Os custos de aquisição de combustível da Entergy para 2023 totalizaram US $ 987 milhões, com a seguinte distribuição:

• Compra de combustível nuclear: US $ 456 milhões
• Aquisição de gás natural: US $ 385 milhões
• Compras de carvão: US $ 146 milhões

Despesas de conformidade regulatória

Os custos de conformidade regulatória da Entergy em 2023 totalizaram US $ 312 milhões, incluindo:

Área de conformidade	Custo ($ m)
Regulamentos ambientais	187
Conformidade com segurança nuclear	95
Conformidade com segurança da grade	30

Investimentos de pesquisa e desenvolvimento

Entergy alocado US $ 78 milhões Para pesquisar e desenvolver iniciativas em 2023, concentrando -se em:

• Tecnologias de energia renovável: US $ 35 milhões
• Modernização da grade: US $ 27 milhões
• Soluções de eficiência energética: US $ 16 milhões

Compensação e treinamento de funcionários

As despesas totais relacionadas aos funcionários para Entergy em 2023 foram US $ 1,1 bilhão, estruturado da seguinte forma:

Categoria de despesa	Custo ($ m)
Salários da base	682
Benefícios e seguro	258
Treinamento e desenvolvimento profissional	160

Entergy Corporation (ETR) - Modelo de negócios: fluxos de receita

Vendas de eletricidade para clientes residenciais

Em 2022, a Entergy Corporation relatou receitas residenciais de eletricidade de US $ 5,92 bilhões. A taxa média de eletricidade residencial foi de 12,43 centavos por quilowatt-hora em seus territórios de serviço.

Segmento de clientes	Receita anual	Taxa média
Clientes residenciais	US $ 5,92 bilhões	12,43 centavos/kwh

Contratos de energia comercial e industrial

As vendas comerciais e industriais de eletricidade geraram US $ 4,67 bilhões em receita para a Entergy em 2022.

• Grandes contratos comerciais: US $ 2,83 bilhões
• Acordos de energia industrial: US $ 1,84 bilhão

Vendas de crédito energético renováveis

As vendas de crédito de energia renovável totalizaram US $ 127 milhões em 2022, representando 0,9% do total de fluxos de receita.

Taxas de transmissão e distribuição de grade

As taxas de transmissão e distribuição foram responsáveis ​​por US $ 1,45 bilhão em 2022.

Categoria de taxa	Receita anual
Taxas de transmissão	US $ 892 milhões
Taxas de distribuição	US $ 558 milhões

Receitas do Programa de Eficiência Energética

As receitas do programa de eficiência energética foram de US $ 76 milhões em 2022, derivadas de iniciativas de eficiência exigida pelo Estado.

Receita anual total para a Entergy Corporation em 2022: US $ 14,23 bilhões

Entergy Corporation (ETR) - Canvas Business Model: Value Propositions

You're looking at the core promises Entergy Corporation (ETR) makes to its stakeholders, grounded in their late 2025 strategic execution. These aren't just goals; they are backed by significant capital deployment and operational metrics right now.

Reliable and resilient electric service for 3 million customers

Entergy Corporation produces, transmits, and distributes electricity to power life for approximately 3 million customers across its operating companies in Arkansas, Louisiana, Mississippi, and Texas. To ensure this service is reliable and resilient, the company has a capital plan that includes over $16 billion dedicated to transmission and distribution upgrades through 2028. For example, Entergy Texas is executing on a $137 million investment specifically for projects designed to strengthen the Southeast Texas power grid and reduce storm-related outages.

Clean energy transition via investments in renewables and modern gas

Entergy is actively accelerating its clean energy transition, targeting the addition of more than 5,000 megawatts of solar power capacity by the end of 2028. As a recent milestone, five new solar resources were added in 2024, bringing over 700 megawatts of clean energy capacity online. To balance this renewable expansion with reliability needs driven by industrial growth, Entergy is investing in modern natural gas generation. The Orange County Advanced Power Station, a modern generation source, is about 70% complete and on schedule for a summer 2025 in-service date. Furthermore, Entergy Arkansas submitted an application for the Jefferson Power Station, a 754-megawatt combined cycle gas turbine facility.

Economic development support with certified, shovel-ready sites

Entergy's economic development efforts are translating directly into massive capital inflows for the Gulf South region. In 2024 alone, Entergy helped secure more than $47 billion in capital investments, which is projected to create approximately 5,445 new direct jobs. The company has secured major commitments, including hyperscale data center projects with Meta and Amazon in Louisiana and Mississippi, respectively. Entergy has been recognized by Site Selection Magazine as a Top Utility in economic development for the 18th consecutive year.

Here's a look at some of the major capital investments the economic development teams have helped secure over the last 18 years:

Customer/Project Type	Capital Investment Amount
Amazon Web Services	$10 billion
Meta	$10 billion
Sempra	$13 billion
Hyundai	$5.8 billion
DG Fuels	$3.1 billion
CF Industries	$4 billion

Improved customer experience, achieving first-quartile Net Promoter Score

Entergy measures customer experience through the Net Promoter Score (NPS), which is incorporated into the annual incentive program. For 2025, the framework for incentive compensation was refined to incorporate large commercial and industrial customer feedback, weighted equally with residential and business customer feedback components. The company is focused on delivering service that meets the expectations of its growing customer base, including large industrial users.

Long-term rate affordability through efficient new generation

Entergy is executing a total capital plan of $37 billion in generation, transmission, and distribution from 2025 through 2028 to support growth while managing costs. This investment in efficient technologies is key to affordability. For instance, in Texas, Entergy Texas rates were reported to be about 17% below the national average last year. Furthermore, specific large customer agreements are structured to benefit all ratepayers; for example, Meta's contributions in Louisiana are projected to save customers approximately $650 million over 15 years, which is expected to lower customer storm charges by an average of about 10%. The utility business reported earnings of $810 million for the third quarter of 2025, driven in part by regulatory actions and higher retail sales volume.

Here's a quick look at the scale of investment supporting this value proposition:

• Total Capital Plan (2025-2028): $37 billion
• Entergy Texas Rate vs. National Average: 17% below
• Projected Customer Savings from Meta Agreement: $650 million over 15 years
• Q3 2025 Utility Business Earnings: $810 million

Entergy Corporation (ETR) - Canvas Business Model: Customer Relationships

You're looking at how Entergy Corporation (ETR) manages its connection with the millions of customers it powers across Arkansas, Louisiana, Mississippi, and Texas. For a regulated utility, this relationship is built on compliance, proactive service, and community investment, all while managing rate expectations.

Regulated relationship managed through Formula Rate Plans (FRPs)

The core of the regulated relationship involves securing approvals for cost recovery and rate adjustments from state commissions. This is formalized through mechanisms like the Formula Rate Plan (FRP). As of late 2025, Entergy New Orleans, Entergy Louisiana, and Entergy Arkansas each filed their annual formula rate plans in the second quarter of 2025. Furthermore, the Mississippi Public Service Commission (MPSC) approved Entergy Mississippi's formula rate plan.

For example, Entergy Arkansas, LLC filed its 2025 Formula Rate Plan on July 7, 2025, requesting a Rider FRP Revenue Change and Rate Adjustment totaling $92.3 million. This proposed adjustment breaks down across customer classes:

RATE CLASS	2026 FRP REVENUE CHANGE	ANNUAL PERCENTAGE CHANGE
Residential	$43,462,112	4.1%
Small General Service	$22,717,879	4.1%
Large General Service	$24,389,981	3.6%
Lighting	$1,736,490	3.9%

Separately, Entergy Texas received approval to place $188 million of distribution investments into rates through the Distribution Cost Recovery Factor (DCRF) rider in the second quarter of 2025.

Dedicated economic development team for large industrial customers

The economic development team is actively securing major industrial load, which is critical for the company's growth outlook. Site Selection Magazine named Entergy a Top Utility in economic development for the 18th consecutive year as of October 2025. This focus is paying off; in 2024, Entergy helped secure more than $47 billion in capital investments and create approximately 5,445 new direct jobs. The company projects industrial sales to grow at a compound annual rate of 12% to 13% from 2024 through 2028. This growth is heavily influenced by large data center customers. Examples of major capital investments secured include:

• Amazon Web Services: $10 billion
• Meta: $10 billion
• Sempra: $13 billion
• Hyundai: $5.8 billion

The company plans to invest $37 billion in generation, transmission, and distribution from 2025 through 2028, partly to support this customer demand.

Proactive storm response and resilience communication

Customer trust hinges on rapid restoration after severe weather events. Following Hurricane Francine in September 2024, which disrupted service for about 316,000 customers, Entergy restored 100 percent of customers who could safely receive power within four days. After Hurricane Beryl in July 2024, power was restored to approximately 90 percent of customers who could safely receive power within five days. Entergy Texas is investing $137 million over three years in its resiliency plan, projected to reduce outage durations by 1 billion minutes over 50 years. The company also secured nearly $54 million in federal funding through the Department of Energy's Grid Resilience and Innovation Partnerships (GRIP) program for upgrades. Over the last 25 years, the Edison Electric Institute (EEI) has given Entergy 48 Emergency Response Awards.

Community engagement, delivering over $100 million in annual economic benefits

Entergy Corporation consistently reports delivering more than $100 million in economic benefits each year to the communities it serves through philanthropy, volunteerism, and advocacy. For the full year 2024, the economic impact was reported at over $153 million for customers and communities. This included shareholder-funded charitable contributions of $18.23 million in 2024. Employee dedication also plays a role; in 2024, employees contributed more than 122,000 hours of volunteer service, valued at more than $4 million. For the tenth consecutive year, Entergy was named to The Civic 50, recognizing the 50 most community-minded companies in the U.S.

Digital self-service options for billing and outage reporting

Entergy utilizes technology to enhance customer interaction for routine tasks like billing and outage reporting. The company is focused on providing these digital channels to its 3 million customers.

Entergy Corporation (ETR) - Canvas Business Model: Channels

You're looking at how Entergy Corporation (ETR) physically and digitally connects with its 3 million electric customers across its service territory. This is the nuts and bolts of getting power to the people and businesses that need it.

The primary channel is the physical infrastructure itself, which is vast and complex.

• Physical transmission and distribution grid across a 90,117 square mile service area.
• Operates and maintains equipment along more than 107,000 circuit miles of distribution lines.
• Owns 16,100 circuit miles of interconnected high-voltage transmission lines.
• Serves customers across Arkansas, Louisiana, Mississippi, and Texas.

Here's a quick look at the customer distribution across those regulated utilities:

Utility Operating Company	Electric Retail Customers
Entergy Louisiana	1,100,000
Entergy Texas	524,000
Entergy Arkansas	735,000
Entergy Mississippi	459,000
Entergy New Orleans	209,000

The digital channels are key for self-service and account management. You can manage your account online or on the go.

• Online customer portals and mobile applications for service, accessible via entergy.com and the free Entergy app on the App Store or Google Play.
• The myEntergy account allows you to Report an outage, Make a payment, Login or sign up, and access Account support.
• Portals include sections for Billing and payments, Outage information, Usage tracking, and Service requests.

For large energy users, the connection is more direct, involving dedicated teams focused on growth and infrastructure planning.

Direct sales and economic development teams work to secure major load additions, which is a big deal for future revenue stability. The pipeline for this growth is strong; for instance, the agreement for power island equipment for potential data centers was recently increased by an additional 4.5 gigawatts. This expected regional economic expansion fuels projections of 6% to 7% retail sales compound annual growth through 2028. To support this, Entergy Corporation and Subsidiaries updated its four-year capital plan to invest $37 billion in generation, transmission and distribution from 2025 through 2028.

Customer service centers and call centers are the traditional touchpoints, though specific volume data isn't always public, the digital channels offload much of the routine interaction. The company is mindful that about 40% of its approximately 3 million residential customers live at or below the poverty line, which drives decisions on service accessibility and affordability.

Regulatory filings and public hearings act as an indirect but critical channel for rate recovery and investment approval. These proceedings directly impact the financial viability of the service delivery. For example, Entergy Arkansas submitted an application for approval of Jefferson Power Station, a 754-megawatt CCCT facility. Furthermore, Entergy Texas was awarded a $200 million grant from the Texas Energy Fund for resiliency projects. Financial results from these regulatory outcomes are tracked closely; for the third quarter of 2025, the Utility business reported earnings attributable to Entergy Corporation of $810 million, or $1.79 per share, on an as-reported and an adjusted basis. The company narrowed its 2025 adjusted EPS guidance range to $3.85 to $3.95.

Entergy Corporation (ETR) - Canvas Business Model: Customer Segments

Entergy Corporation produces, transmits and distributes electricity to power life for approximately 3 million customers across its operating companies in Arkansas, Louisiana, Mississippi, and Texas. The company is sharpening its focus on the regulated electric utility business, with the gas distribution business sale expected to finalize in late summer 2025, which previously served more than 200,000 customers in New Orleans and Baton Rouge.

The electric retail customer base, as reported for the second quarter of 2025, shows the distribution across the primary regulated segments:

Customer Type	Number of Electric Retail Customers (Q2 2025)
Residential customers	2,608,472
Commercial businesses	371,699
Industrial customers	Data not explicitly provided as a total count in the latest retail segment breakdown, but volume growth is noted.
Governmental customers	18,008
Total Retail Customers (Approximate)	~2,998,179

Large industrial customers represent a significant growth driver. For the first quarter of 2025, industrial volume saw an increase of 9.3 percent, specifically driven by sales to petroleum refining, chlor-alkali, and primary metals customers.

The focus on securing large, high-demand load is evident in the utility's preparation for new data center development. Entergy Corporation has expanded its agreement for power island equipment by an additional 4.5 gigawatts to accommodate the growing pipeline of potential data center customers. This growth is supported by specific project approvals, such as Entergy Arkansas submitting an application for the 754-megawatt Jefferson Power Station, a CCCT facility, and Entergy Texas receiving approval for the Legend and Lone Star power stations.

Wholesale power purchasers are primarily internal entities receiving power from Entergy's generation assets. For instance, System Energy sells its power and capacity from Grand Gulf 1 at wholesale according to the following allocations:

• Entergy Arkansas: 36%
• Entergy Mississippi: 33%
• Entergy New Orleans: 17%
• Entergy Louisiana: 14%

Commercial businesses of varying sizes are served across the four-state footprint, with 371,699 commercial customers reported as of the second quarter of 2025. Still, this segment experienced a slight sales decline of (1.1) percent in the first quarter of 2025, contrasting with the strong industrial performance.

New, high-growth data center developers are a key focus for future load capture, evidenced by the expansion of power equipment agreements and securing new hyperscale data center agreements in Mississippi and Louisiana.

Finance: review the capital allocation plan against the $37 billion generation, transmission, and distribution investment planned through 2028 to support this customer growth.

Entergy Corporation (ETR) - Canvas Business Model: Cost Structure

You're looking at the core expenses that keep the lights on and the grid growing for Entergy Corporation. For a utility this size, the cost structure is dominated by massive, long-term infrastructure spending and the volatile costs of fuel.

High capital expenditures for infrastructure are a defining feature. Entergy Corporation has raised its 4-year capital plan to a total of $40 billion through 2028, signaling a significant, ongoing commitment to investment. This spending funds grid modernization and clean energy projects.

The day-to-day running of the system involves substantial Operating and Maintenance (O&M) expenses. You see the pressure points in the near term; for instance, other O&M expenses in the third quarter of 2025 were expected to be roughly $0.05 higher than the third quarter of the prior year, partly driven by the timing of vegetation maintenance and nonnuclear plant outages.

Fuel and purchased power costs flow directly through to customers, but they represent a major cash outlay. For example, Entergy Texas expected higher MISO capacity costs in July and August of 2025, totaling approximately $0.06.

Financing these massive capital projects means interest expense on debt is a constant factor. While a precise 2025 total interest expense figure isn't immediately available, reports from early 2025 indicated that higher interest rates and increased debt balances were already contributing to higher interest expense year-over-year.

Storm restoration and resilience costs are a critical, though less predictable, component. For specific resilience efforts, Entergy New Orleans received approval for Phase 1 of its Accelerated Resilience Plan (2025-26), with a total approved cost of $100 Million over the two-year period. This specific Phase 1 investment is designed to strengthen nearly 3,100 structures and upgrade 63 electrical line miles.

Here's a look at how these major cost categories stack up based on recent disclosures:

Cost Category	Latest Reported/Projected Metric	Context/Timeframe
Capital Expenditures (Total Plan)	$40 billion	Through 2028
Other O&M (Vegetation/Outages)	Roughly $0.05 higher YoY	Q3 2025 Projection
MISO Capacity Costs	Totaling approximately $0.06	Entergy Texas, July and August 2025
Entergy New Orleans Resilience Phase 1 Cost	$100 Million	2025-2026 period

You can see the ongoing nature of these expenditures through the following key cost drivers:

• Debt Servicing: Interest expense is sensitive to the cost of capital used to fund the $40 billion plan.
• Vegetation Management: This is a recurring, planned O&M expense that saw upward pressure in 2025 projections.
• Regulatory Recovery: Storm costs, like the Entergy New Orleans Phase 1 resilience investment, are often sought to be recovered via riders, shifting the immediate cash burden but remaining a cost to the rate base.
• Fuel Volatility: Purchased power and fuel costs are passed through dollar-for-dollar, but the magnitude of these costs is significant.

For the first quarter of 2025, total operating expenses were reported at $2.15 billion, which was a 16% fall compared to the same period the previous year.

Finance: draft 13-week cash view by Friday.

Entergy Corporation (ETR) - Canvas Business Model: Revenue Streams

You're looking at the core ways Entergy Corporation brings in cash, which is heavily tied to its regulated utility structure across Arkansas, Louisiana, Mississippi, and Texas. Honestly, for a regulated utility, the revenue streams are pretty straightforward, but the growth drivers right now are anything but.

The regulated electric retail sales are definitely the main engine. Entergy Corporation serves nearly 3 million customers across its service territory. This regulated business means that the rates you charge customers are set by state public utility commissions, which is a double-edged sword-it provides stability but limits upside. For instance, in the second quarter of 2025, the Utility business reported earnings attributable to Entergy Corporation of $599 million. By the third quarter of 2025, that Utility business segment was reporting earnings of $810 million.

A key metric for you to watch here is the Return on Equity (ROE) earned on that regulated asset base. For the quarter ending in mid-2025, Entergy Corporation reported a return on equity of 11.53%. This number is critical because it's the allowed profit margin regulators permit the company to earn on its investments in infrastructure, like power plants and wires.

The top-line revenue picture for the Trailing Twelve Months (TTM) ending September 30, 2025, shows a total revenue of $12.73 Billion USD. This is up from the full-year 2024 revenue of $11.88 Billion USD.

Here's a quick look at how the revenue components stacked up in recent quarters:

Metric	Period	Value	Context
Total Retail Sale	Q2 2025	35,534 GWh	Total gigawatt-hours sold
Industrial Sales Growth	Q1 2025	9.3%	Compared to prior year period
Residential Sales Volume	Q1 2025	8,784 GWh	January to March quarter
Utility Business Earnings	Q3 2025	$810 million	As-reported and adjusted basis

Next up is wholesale power sales to other entities. Entergy Corporation uses Entergy-Koch, L.P. to handle wholesale energy marketing and trading services. While retail is the bedrock, these wholesale activities provide flexibility. The growth in earnings drivers in Q3 2025 included higher other income, primarily due to an increase in AFUDC-equity (Allowance for Funds Used During Construction equity), which can reflect capital projects that may eventually serve wholesale needs or be rolled into the regulated base.

A major near-term opportunity driving revenue potential is the demand from large, new industrial loads, which often involve customer-funded interconnection costs. You've definitely heard about the data center boom; Entergy Corporation is actively securing this business. They increased their agreement for power island equipment by an additional 4.5 gigawatts to support potential data center customers. Furthermore, regulators in Louisiana approved resources needed to support Meta's data center project. To meet this anticipated demand, Entergy has increased its four-year capital expenditure plan to $40 billion, up from $37 billion.

Finally, the forward-looking guidance reflects confidence in this revenue base, even with the inherent regulatory lag. Entergy Corporation narrowed its 2025 Adjusted EPS guidance to a range of $3.85 to $3.95 per share following its third-quarter 2025 results. This is a tighter band than the earlier affirmed range of $3.75 to $3.95.

The revenue streams are supported by:

• Regulated retail sales to 3 million customers.
• A recent quarterly ROE of 11.53%.
• TTM revenue as of September 30, 2025, at $12.73 Billion USD.
• Securing capacity for new loads, including an additional 4.5 GW agreement for power island equipment.
• A capital plan expansion to $40 billion through 2028 to support growth.

Finance: draft 13-week cash view by Friday.