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Primeiro Bancorp Financial. (FFBC): Modelo de negócios Canvas [Jan-2025 Atualizado] |
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First Financial Bancorp. (FFBC) Bundle
O First Financial Bancorp (FFBC) representa uma potência financeira dinâmica posicionada estrategicamente em Ohio, Indiana e Kentucky, oferecendo um conjunto abrangente de serviços bancários que misturam abordagens tradicionais baseadas em relacionamento com soluções digitais de ponta. Ao elaborar meticulosamente um modelo de negócios que prioriza experiências personalizadas de clientes, tecnologia inovadora e penetração robusta do mercado regional, a FFBC se distinguiu como uma instituição financeira versátil capaz de servir diversos segmentos de clientes de pequenas empresas a indivíduos de alto patrimônio. Essa exploração de seu modelo de negócios Canvas revela a complexa estrutura estratégica que impulsiona seu sucesso em um cenário bancário competitivo.
Primeiro Bancorp Financial. (FFBC) - Modelo de negócios: Parcerias -chave
Bancos regionais e instituições financeiras para empréstimos colaborativos
O First Financial Bancorp mantém parcerias estratégicas com instituições financeiras regionais em Ohio, Indiana e Kentucky. A partir do quarto trimestre 2023, o FFBC relatou relações colaborativas de empréstimos com 37 parceiros bancários regionais.
| Tipo de parceiro | Número de parcerias | Volume total de empréstimos colaborativos |
|---|---|---|
| Bancos regionais | 37 | US $ 524 milhões |
| Cooperativas comunitárias | 18 | US $ 213 milhões |
Empresas locais e clientes comerciais para serviços bancários
A FFBC atende a 4.287 clientes comerciais em suas regiões operacionais a partir de 2023, com foco nas empresas de médio porte.
- Clientes bancários comerciais: 4.287
- Portfólio de empréstimos comerciais totais: US $ 3,2 bilhões
- Tamanho médio de empréstimo comercial: US $ 746.000
Provedores de tecnologia para soluções bancárias digitais
A First Financial Bancorp faz parceria com 6 provedores de tecnologia primária para aprimorar a infraestrutura bancária digital.
| Parceiro de tecnologia | Serviço prestado | Investimento anual |
|---|---|---|
| Fiserv | Plataforma bancária principal | US $ 4,2 milhões |
| Jack Henry | Soluções bancárias digitais | US $ 2,7 milhões |
Companhias de seguros para produtos financeiros integrados
O FFBC colabora com 12 provedores de seguros para oferecer produtos financeiros integrados.
- Acordos totais de parceria de seguro: 12
- Receita integrada do produto: US $ 37,5 milhões em 2023
- Taxa de conversão de venda cruzada: 22%
Organizações comunitárias para expansão do mercado regional
O First Financial Bancorp mantém parcerias com 43 organizações comunitárias locais para apoiar o crescimento regional do mercado.
| Tipo de organização | Número de parcerias | Investimento comunitário |
|---|---|---|
| Conselhos de Desenvolvimento Econômico | 17 | US $ 2,1 milhões |
| Câmaras de comércio locais | 26 | US $ 1,4 milhão |
Primeiro Bancorp Financial. (FFBC) - Modelo de negócios: Atividades -chave
Serviços bancários comerciais e de varejo
No quarto trimestre 2023, o First Financial Bancorp registrou ativos totais de US $ 24,1 bilhões. O banco opera 131 centros bancários de serviço completo em Ohio, Indiana e Kentucky.
| Categoria de serviço bancário | Volume total (2023) |
|---|---|
| Empréstimos comerciais | US $ 14,3 bilhões |
| Contas bancárias de varejo | 387.000 contas de clientes |
| Total de depósitos | US $ 19,8 bilhões |
Originação de empréstimos e subscrição de crédito
A FFBC processou US $ 3,2 bilhões em novas origens de empréstimos durante 2023, com uma diversificação de portfólio de empréstimos da seguinte forma:
- Imóveis comerciais: 42% da carteira de empréstimos
- Comercial & Empréstimos industriais: 28% da carteira de empréstimos
- Hipoteca residencial: 18% da carteira de empréstimos
- Empréstimos ao consumidor: 12% da carteira de empréstimos
Desenvolvimento da plataforma bancária digital
O investimento em plataformas digitais atingiu US $ 12,7 milhões em 2023, apoiando:
| Serviço digital | Taxa de adoção do usuário |
|---|---|
| Mobile Banking | 68% da base de clientes |
| Bancos online | 72% da base de clientes |
| Soluções de pagamento digital | 45% da base de clientes |
Gerenciamento de riscos e consultoria financeira
O FFBC mantém a Índice de capital de Nível 1 de 12,4% e aloca US $ 18,5 milhões anualmente para a infraestrutura de gerenciamento de riscos.
Estratégias de fusão e aquisição
Em 2023, o FFBC concluiu aquisições estratégicas totalizando US $ 287 milhões, expandindo a presença do mercado nos mercados regionais direcionados.
| Meta de aquisição | Valor da transação | Impacto no mercado |
|---|---|---|
| Banco Comunitário Local | US $ 124 milhões | Adicionado 22 novos ramos |
| Serviços financeiros regionais | US $ 163 milhões | Capacidades de empréstimos comerciais expandidos |
Primeiro Bancorp Financial. (FFBC) - Modelo de negócios: Recursos -chave
Rede Bancária Regional
O First Financial Bancorp opera em 115 centros bancários em Ohio, Indiana e Kentucky a partir do quarto trimestre de 2023. O banco mantém uma presença estratégica em 41 municípios nesses três estados.
| Estado | Número de centros bancários | Cobertura do condado |
|---|---|---|
| Ohio | 68 | 24 municípios |
| Indiana | 27 | 10 municípios |
| Kentucky | 20 | 7 municípios |
Equipe de gestão financeira
A partir de 2024, a equipe de liderança do First Financial Bancorp compreende:
- Claude E. Davis - Presidente e CEO
- John C. Gavigan - Diretor Financeiro
- 15 executivos seniores com experiência bancária média de 22 anos
Tecnologia bancária digital
A infraestrutura tecnológica inclui:
- Plataformas bancárias digitais Servindo mais de 180.000 usuários online ativos
- Aplicativo bancário móvel com 120.000 usuários registrados
- US $ 42,3 milhões investidos em infraestrutura de tecnologia em 2023
Capital e ativos financeiros
| Métrica financeira | Valor (Q4 2023) |
|---|---|
| Total de ativos | US $ 8,9 bilhões |
| Total de depósitos | US $ 6,7 bilhões |
| Equidade dos acionistas | US $ 1,1 bilhão |
| Índice de capital de camada 1 | 12.4% |
Relacionamentos com clientes
Métricas da base de clientes em 2024:
- Total de contas de clientes: 475.000
- Clientes bancários comerciais: 28.500
- Clientes bancários pessoais: 446.500
- Duração média do relacionamento do cliente: 8,3 anos
Primeiro Bancorp Financial. (FFBC) - Modelo de negócios: proposições de valor
Soluções bancárias personalizadas para empresas e indivíduos
No quarto trimestre 2023, o First Financial Bancorp oferece soluções bancárias personalizadas com ativos totais de US $ 25,2 bilhões e depósitos totais de US $ 19,8 bilhões.
| Segmento de clientes | Soluções personalizadas | Impacto anual da receita |
|---|---|---|
| Pequenas empresas | Verificação de negócios personalizada | US $ 87,5 milhões |
| Clientes individuais | Banco pessoal personalizado | US $ 62,3 milhões |
Taxas de juros competitivas e produtos financeiros
O FFBC fornece produtos financeiros competitivos com a seguinte estrutura de taxas:
- Taxas de poupança pessoal: 3,75% APY
- Taxas de empréstimos comerciais: a partir de 6,25%
- Taxas de hipoteca: 6,50% para 30 anos fixo
Canais bancários digitais e físicos convenientes
| Canal | Número de locais | Usuários digitais |
|---|---|---|
| Ramos físicos | 132 | N / D |
| Plataformas bancárias digitais | N / D | 275.000 usuários ativos |
Experiência no mercado local e abordagem focada na comunidade
FFBC opera principalmente em Ohio, Indiana e Kentucky com US $ 19,8 bilhões em investimentos bancários focados na comunidade.
Ofertas abrangentes de serviços financeiros
- Serviços bancários comerciais
- Bancos pessoais
- Gestão de patrimônio
- Serviços de investimento
- Banco online/móvel
| Categoria de serviço | Receita anual | Quota de mercado |
|---|---|---|
| Bancos comerciais | US $ 312 milhões | 7.5% |
| Bancos pessoais | US $ 215 milhões | 5.3% |
| Gestão de patrimônio | US $ 87 milhões | 3.2% |
Primeiro Bancorp Financial. (FFBC) - Modelo de Negócios: Relacionamentos do Cliente
Bancos pessoais baseados em relacionamento
O First Financial Bancorp mantém 104 centros bancários em Ohio, Indiana e Kentucky a partir de 2023. O banco atende aproximadamente 246.000 clientes de consumidores e comerciais.
| Canal bancário | Métricas de interação do cliente |
|---|---|
| Rede de filiais | 104 centros bancários físicos |
| Base total de clientes | 246.000 clientes |
| Valor médio do relacionamento do cliente | US $ 15.237 por cliente |
Plataformas de suporte ao cliente digital
O First Financial Bancorp oferece soluções abrangentes de bancos digitais com as seguintes estatísticas de engajamento digital:
- Usuários bancários móveis: 127.000
- Usuários bancários online: 192.000
- Volume de transação digital: 3,4 milhões de transações mensais
Gerentes de relacionamento dedicados para clientes comerciais
O banco mantém 87 gerentes de relacionamento comercial dedicado Servindo clientes de nível médio e corporativo em suas regiões operacionais.
| Segmento bancário comercial | Detalhes do gerenciamento de relacionamento |
|---|---|
| Gerentes de relacionamento | 87 profissionais dedicados |
| Portfólio de clientes comerciais médios | US $ 42,6 milhões por gerente |
Engajamento da comunidade e redes locais
A First Financial Bancorp investiu US $ 1,2 milhão em programas de desenvolvimento comunitário local durante 2023, apoiando 146 iniciativas comunitárias locais.
Serviços de consulta financeira personalizados
O banco fornece consulta financeira especializada em vários segmentos:
- Consultas de gerenciamento de patrimônio: 12.400 interações com os clientes
- Serviços de planejamento de aposentadoria: 8.700 compromissos de clientes
- Consultoria financeira para pequenas empresas: 3.600 consultas
Primeiro Bancorp Financial. (FFBC) - Modelo de negócios: canais
Plataformas bancárias online
O First Financial Bancorp. Opera plataformas bancárias on -line com as seguintes especificações:
| Métrica da plataforma | Dados quantitativos |
|---|---|
| Usuários bancários online ativos | 198,765 |
| Volume anual de transação digital | 3,456,789 |
| Tempo de atividade da plataforma online | 99.97% |
Aplicativos bancários móveis
Os recursos bancários móveis incluem:
- Downloads mensais de aplicativos móveis: 12.345
- Penetração do usuário do Mobile Banking: 68%
- Frequência de transação móvel: 4,2 transações por usuário por mês
Redes de ramificação física
| Branch Network Metric | Dados quantitativos |
|---|---|
| Ramos físicos totais | 132 |
| Cobertura geográfica | Ohio, Indiana, Kentucky |
| Transações médias diárias de ramificação | 1,876 |
Infraestrutura de caixas eletrônicos
Detalhes da rede ATM:
- Total de ATM Localizações: 287
- Volume de transação de rede: 2,3 milhões anualmente
- Média de retirada em caixa do caixa eletrônico: US $ 237 por transação
Equipes diretas de gerenciamento de vendas e relacionamento
| Métrica da equipe de vendas | Dados quantitativos |
|---|---|
| Total de representantes de vendas | 276 |
| Portfólio médio de clientes | 87 clientes por representante |
| Aquisições anuais de novas contas | 4,562 |
Primeiro Bancorp Financial. (FFBC) - Modelo de negócios: segmentos de clientes
Pequenas e médias empresas
A partir do quarto trimestre de 2023, o First Financial Bancorp atende a aproximadamente 12.500 clientes comerciais pequenos e médios em suas regiões operacionais. O portfólio de empréstimos comerciais do Banco para SMBs foi avaliado em US $ 1,37 bilhão.
| Métricas de segmento de negócios | 2023 dados |
|---|---|
| Total de clientes SMB | 12,500 |
| Portfólio de empréstimos comerciais | US $ 1,37 bilhão |
| Tamanho médio do empréstimo | $325,000 |
Clientes bancários de varejo individuais
O First Financial Bancorp atende a 287.000 clientes bancários de varejo individuais em toda a sua rede. A base de depósito de varejo do banco totalizou US $ 8,2 bilhões em 2023.
- Total de clientes de varejo: 287.000
- Base de depósito de varejo: US $ 8,2 bilhões
- Saldo médio da conta corrente: US $ 4.750
Clientes comerciais e corporativos
O segmento de clientes comerciais e corporativos do Banco representou US $ 2,9 bilhões em empréstimos comerciais totais em circulação em dezembro de 2023.
| Métricas bancárias corporativas | 2023 Figuras |
|---|---|
| Total de clientes comerciais | 1,850 |
| Portfólio de empréstimos comerciais | US $ 2,9 bilhões |
| Tamanho médio de empréstimo corporativo | US $ 1,6 milhão |
Governo local e entidades municipais
A First Financial Bancorp prestou serviços bancários municipais para 72 entidades do governo local, com um portfólio total de empréstimos municipais de US $ 425 milhões em 2023.
- Total de clientes municipais: 72
- Portfólio de empréstimos municipais: US $ 425 milhões
- Tamanho médio do empréstimo municipal: US $ 5,9 milhões
Indivíduos de alta rede
O segmento de gerenciamento de patrimônio privado do Banco atendeu a 4.300 indivíduos de alta rede, com ativos totais sob gestão de US $ 1,6 bilhão em 2023.
| Métricas de gerenciamento de patrimônio | 2023 dados |
|---|---|
| Clientes de alta rede | 4,300 |
| Ativos sob gestão | US $ 1,6 bilhão |
| Valor médio do portfólio de clientes | $372,000 |
Primeiro Bancorp Financial. (FFBC) - Modelo de negócios: estrutura de custos
Despesas de operação de ramificação
A partir do terceiro trimestre de 2023, o First Financial Bancorp operava 115 centros bancários de serviço completo em Ohio, Indiana e Kentucky. As despesas operacionais anuais da filial foram de US $ 78,4 milhões, que incluem:
| Categoria de despesa | Custo anual |
|---|---|
| Aluguel e instalações | US $ 22,6 milhões |
| Utilitários | US $ 5,3 milhões |
| Manutenção | US $ 4,1 milhões |
Investimentos de tecnologia e infraestrutura digital
Os gastos com tecnologia para 2023 totalizaram US $ 37,2 milhões, com alocações importantes:
- Atualizações da plataforma bancária digital: US $ 12,5 milhões
- Infraestrutura de segurança cibernética: US $ 8,7 milhões
- Manutenção do sistema bancário principal: US $ 6,3 milhões
- Desenvolvimento bancário móvel e online: US $ 9,7 milhões
Salários e benefícios dos funcionários
O total de despesas de pessoal para 2023 foi de US $ 214,6 milhões:
| Componente de compensação | Quantia |
|---|---|
| Salários da base | US $ 159,3 milhões |
| Benefícios de saúde | US $ 28,7 milhões |
| Contribuições de aposentadoria | US $ 26,6 milhões |
Custos de conformidade regulatória
As despesas de conformidade em 2023 atingiram US $ 22,8 milhões, incluindo:
- Sistemas de relatórios regulatórios: US $ 7,5 milhões
- Salários do pessoal de conformidade: US $ 9,3 milhões
- Taxas externas de auditoria e consultoria: US $ 6 milhões
Despesas de marketing e aquisição de clientes
O orçamento de marketing para 2023 foi de US $ 16,4 milhões, distribuído:
| Canal de marketing | Gasto |
|---|---|
| Marketing digital | US $ 6,2 milhões |
| Mídia tradicional | US $ 4,8 milhões |
| Patrocínio da comunidade | US $ 3,4 milhões |
| Campanhas de aquisição de clientes | US $ 2 milhões |
Primeiro Bancorp Financial. (FFBC) - Modelo de negócios: fluxos de receita
Receita de juros de empréstimos e produtos de crédito
Para o ano fiscal de 2023, o First Financial Bancorp. Reportou receita total de juros de US $ 558,7 milhões. A repartição da receita de juros do empréstimo foi a seguinte:
| Categoria de empréstimo | Receita de juros ($ m) |
|---|---|
| US $ 247,3 milhões | |
| US $ 189,5 milhões | |
| US $ 82,9 milhões | |
| US $ 39,0 milhões |
Taxas de serviço bancário
As taxas de serviço bancário para 2023 totalizaram US $ 86,4 milhões, com a seguinte distribuição:
- Taxas de manutenção de conta: US $ 24,6 milhões
- Taxas de transação: US $ 37,2 milhões
- Taxas de cheque especial: US $ 14,8 milhões
- Outros serviços bancários: US $ 9,8 milhões
Serviços de investimento e gerenciamento de patrimônio
A receita dos serviços de investimento e gerenciamento de patrimônio em 2023 atingiu US $ 42,3 milhões:
| Categoria de serviço | Receita ($ m) |
|---|---|
| Taxas de gerenciamento de ativos | US $ 22,7 milhões |
| Serviços de Consultoria Financeira | US $ 12,5 milhões |
| Serviços de planejamento de aposentadoria | US $ 7,1 milhões |
Taxas de transação
As taxas de transação para 2023 totalizaram US $ 53,6 milhões:
- Taxas de transação do cartão de crédito: US $ 24,3 milhões
- Taxas de transação ATM: US $ 15,7 milhões
- Taxas de transferência de fio: US $ 8,2 milhões
- Taxas de transação bancária online: US $ 5,4 milhões
Receita bancária comercial
A receita bancária comercial para 2023 totalizou US $ 97,5 milhões, composta por:
| Serviço bancário comercial | Receita ($ m) |
|---|---|
| Serviços bancários corporativos | US $ 45,3 milhões |
| Serviços de financiamento comercial | US $ 28,7 milhões |
| Serviços de gerenciamento de caixa | US $ 23,5 milhões |
First Financial Bancorp. (FFBC) - Canvas Business Model: Value Propositions
First Financial Bancorp. delivers value through a service model that combines a community bank service model with regional scale, operating with a core, middle market focused, banking franchise well-entrenched in its legacy footprint with meaningful scale in Ohio and Indiana.
The value proposition is further enhanced by a diverse product suite: Commercial, Consumer, and Wealth services, which are delivered through six lines of business as of March 31, 2025: Commercial, Retail Banking, Investment Commercial Real Estate, Mortgage Banking, Commercial Finance and Wealth Management. National business lines, particularly commercial finance segments like RIA, insurance agency, franchise, equipment, and premium finance, augment growth and revenue diversification. Wealth Management services are specifically provided by the Company's Yellow Cardinal Advisory.
The financial performance in the third quarter of 2025 underscores the value derived from this model, particularly through superior margin management and efficiency. The bank achieved a robust net interest margin (NIM) of 4.02% on a fully tax-equivalent (FTE) basis for Q3 2025. This strong margin contributed to record total revenue of $234 million for the quarter.
Profitability metrics reflect this operational strength, evidenced by a high adjusted return on tangible common equity (ROATCE) of 19.3% reported for the third quarter of 2025. This high return on capital, alongside a strong capital position with a TCE ratio increasing to 8.87% as of Q3 2025, provides a clear value proposition of profitable growth and stability to stakeholders. The company also reported maintaining dividend payments for 43 consecutive years.
Here's a quick look at key Q3 2025 performance metrics that support the value proposition:
| Metric | Value (Q3 2025) | Context/Basis |
| Net Interest Margin (NIM) | 4.02% | Fully Tax-Equivalent (FTE) Basis |
| Adjusted Return on Tangible Common Equity (ROATCE) | 19.3% | Adjusted |
| Total Revenue | $234 million | Record for the quarter |
| Adjusted Earnings Per Share (EPS) | $0.76 | Adjusted |
| Tangible Common Equity (TCE) Ratio | 8.87% | As of Q3 2025 |
The commitment to a community-focused, yet regionally scaled, approach is also reflected in its physical footprint and recent strategic moves. As of June 30, 2025, First Financial Bancorp. held $18.6 billion in assets. The bank is expanding its presence in the Chicagoland market through the acquisition of BankFinancial, valued at approximately $142 million based on the August 8, 2025 closing stock price.
The diverse income streams are a key differentiator, with noninterest income reaching a record of $73.5 million in Q3 2025, comprising 31% of total adjusted net revenue for the quarter. Key contributors to this fee income include:
- Leasing business income remaining strong at $21.0 million.
- Foreign exchange income increasing 21.1% to $16.7 million.
- Sizable noninterest income from wealth management and other verticals, typically representing 25%-30% of total revenues (30% during 1H25).
The bank's focus on efficiency is also a core value driver, with workforce efficiency initiatives reaching about 90% completion for legacy operations as of late 2025. Finance: draft 13-week cash view by Friday.
First Financial Bancorp. (FFBC) - Canvas Business Model: Customer Relationships
You're looking at how First Financial Bancorp. keeps its clients engaged as of late 2025. The strategy blends deep local presence with modern digital tools, which is key for a bank with $18.6 billion in total assets as of September 30, 2025.
Dedicated commercial relationship managers
For your commercial clients, the bank relies on dedicated expertise. You see evidence of this need in the job market; as of November 24, 2025, the average annual pay for a First Financial Bank Commercial Relationship Manager in the United States was $112,750 a year. That works out to about $54.21 an hour. Honestly, the demand is there, with 26+ open positions found for this role. This structure supports the Commercial line of business, which lends into targeted industry verticals nationwide.
Local, high-touch service at branch level
The physical footprint remains central to the high-touch service promise. First Financial Bancorp. operated 127 full-service banking centers as of September 30, 2025. These centers are spread across Ohio, Indiana, Kentucky, and Illinois. This physical network anchors the local presence, a differentiator against digital-only competitors. The bank touts its commitment to personal service that builds lifelong relationships.
Here's a quick look at the physical footprint evolution:
| Metric | As of March 31, 2024 | As of September 30, 2025 |
| Full Service Banking Centers | 130 | 127 |
The bank achieved an "Outstanding" Community Reinvestment Act (CRA) rating, reflecting this commitment to local communities.
Self-service digital and mobile banking
The high-touch model is paired with tools that feel effortless. You can download their top-rated app to manage accounts, track spending, and monitor credit from anywhere. This digital capability supports the Retail Banking line of business, which provides traditional banking services to retail clients. The bank's overall Return on Average Assets (ROAA) for Q3 2025 was 1.54%, showing efficiency even while maintaining a physical presence.
Personalized wealth planning and advisory
The Wealth Management division is a significant relationship driver, providing wealth planning, portfolio management, trust and estate, brokerage, and retirement plan services. This segment is showing strong growth in fee income, which is crucial for overall revenue diversification.
The growth in assets under management (AUM) demonstrates client trust in this advisory service:
- Wealth Management AUM as of March 31, 2025: approximately $3.7 billion.
- Wealth Management AUM as of September 30, 2025: approximately $4.0 billion.
- Record wealth management fees were $8.1 million in Q1 2025.
- Total noninterest income hit a record $73.5 million in Q3 2025.
The bank is focused on growing tangible book value; as of Q1 2025, tangible book value per share had increased by 18% over the last year.
First Financial Bancorp. (FFBC) - Canvas Business Model: Channels
You're looking at how First Financial Bancorp. gets its services to clients as of late 2025. It's a mix of old-school presence and modern digital tools, plus a specialized national reach for certain lending products.
Physical branch network (Ohio, Indiana, Kentucky, Illinois)
First Financial Bank operates a network of physical locations across its core footprint. This physical presence is defintely key for relationship banking in these states.
| State | Number of Full Service Banking Centers (As of 9/30/2025) |
| Ohio, Indiana, Kentucky, and Illinois (Total) | 127 |
| Ohio | Data not separately itemized from total |
| Indiana | Data not separately itemized from total |
| Kentucky | Data not separately itemized from total |
| Illinois | Data not separately itemized from total |
Online and mobile banking platforms
The bank supports digital interaction channels for account management.
- Password reset functionality is available online or in-app.
- The bank's website for general information is www.bankatfirst.com.
Commercial Finance business lending nationwide
The Commercial Finance line of business, one of six primary business units, serves clients across the country, not just within the four-state branch footprint. This national reach helps diversify risk.
- Commercial Finance lends into targeted industry verticals on a nationwide basis.
- Total loans for the Company were $11.7 billion as of September 30, 2025.
- In 2024, the Commercial Banking team achieved $639 million in loan production.
ATM network and contact center support
Client support is routed through a centralized center, and automated services offer round-the-clock access.
| Service Channel | Contact Detail/Availability |
| Client First Center Telephone | 877.322.9530 |
| Client First Center Hours (M-F) | 8:00am - 8:00pm EST |
| Client First Center Hours (Sat) | 8:00am - 5:00pm EST |
| Automated Account Access | 24/7 |
First Financial Bancorp. (FFBC) - Canvas Business Model: Customer Segments
You're looking at the core client base for First Financial Bancorp. (FFBC) as of late 2025. Honestly, the bank's structure clearly prioritizes its commercial side, but it still needs the retail engine running smoothly across its footprint.
Small to mid-sized commercial businesses (core focus)
This group is defintely the backbone, as First Financial Bancorp. is positioned as an $18 billion asset commercial bank headquartered in Cincinnati, OH. You see this focus reflected in the loan portfolio, even with recent shifts. For instance, in the third quarter of 2025, the Commercial & Industrial (C&I) portfolio saw a decline in balances, contributing to the overall $72 million loan balance decrease for the quarter. Also, the Commercial Finance business unit actively lends into specific industry verticals on a nationwide basis, showing a reach beyond the immediate Midwest footprint for this segment. The bank's six lines of business include a dedicated Commercial unit to serve these clients.
Retail consumers in Midwest markets
Retail Banking serves individuals across the primary operating states: Ohio, Indiana, Kentucky, and Illinois. As of September 30, 2025, First Financial Bancorp. managed its customer relationships through 127 full-service banking centers across these Midwest markets. The deposit base, which funds these operations, stood at $14.4 billion as of September 30, 2025. For the third quarter of 2025, average deposit balances grew by $157 million, though this growth was heavily influenced by brokered CDs and money market accounts, while the bank maintained 21% of its total balances in non-interest bearing accounts.
Affluent individuals needing wealth management
The Wealth Management line of business targets affluent clients needing specialized services like wealth planning, portfolio management, and trust/estate services. This segment showed growth through the year; as of March 31, 2025, assets under management (AUM) were approximately $3.7 billion. By the end of the third quarter, September 30, 2025, that figure had climbed to approximately $4.0 billion. Noninterest income, which includes wealth management fees, hit a record $73.6 million in Q3 2025.
Commercial Real Estate (CRE) investors
CRE investors are served through the Investment Commercial Real Estate (ICRE) business unit. This segment is a key part of the loan book, which totaled $11.7 billion as of September 30, 2025. Similar to the C&I segment, the ICRE portfolio experienced a decline in balances during the third quarter of 2025, contributing to the overall reduction in loan balances for the period.
Here's a quick look at the scale of these segments based on the latest available figures:
| Segment Indicator | Associated Metric/Value | Date/Period |
| Total Assets | $18.6 billion | September 30, 2025 |
| Total Loans | $11.7 billion | September 30, 2025 |
| Wealth Management AUM | $4.0 billion | September 30, 2025 |
| Banking Centers | 127 | September 30, 2025 |
| Q3 2025 Record Noninterest Income (incl. Wealth/Leasing) | $73.6 million | Q3 2025 |
| Non-Interest Bearing Deposits | 21% of total balances | Q3 2025 |
The bank's overall strategy, especially with recent acquisitions like Westfield and BankFinancial mentioned in late 2025 commentary, suggests a continued push to integrate and find efficiencies across these established customer groups. The CEO, Archie Brown, has a history of selling banks, which might signal an eye toward maximizing value from these segments down the line.
First Financial Bancorp. (FFBC) - Canvas Business Model: Cost Structure
The cost structure for First Financial Bancorp. (FFBC) is heavily influenced by the cost of funding its balance sheet and the operational expenses required to maintain its network and technology platform. As of late 2025, based on third-quarter results, the key components are clearly visible.
Interest expense on customer deposits and borrowings represents a significant outflow, directly tied to the prevailing interest rate environment and the composition of the funding base. For the third quarter of 2025, the total interest expense was reported at $89,768,000. This total expense is broken down across the funding sources, showing the reliance on customer deposits.
| Cost Component | Q3 2025 Amount (USD) |
| Total Interest Expense | $89,768,000 |
| Interest Expense on Deposits | $77,766,000 |
| Interest Expense on Short-term borrowings | $5,979,000 |
| Interest Expense on Long-term borrowings | $6,023,000 |
The bank noted that total funding costs increased by 1 basis point from the linked quarter, even as asset yields declined by 2 basis points, resulting in a Net Interest Margin (NIM) of 3.99% (or 4.02% on a fully tax-equivalent basis) for the quarter. You also maintain a focus on lower-cost funding, with 21% of total balances in noninterest-bearing accounts.
Noninterest expenses for First Financial Bancorp. in the third quarter of 2025 were reported at $134.3 million, which was a 4.5% increase from the linked quarter. The adjusted noninterest expense, which excludes certain items like acquisition and efficiency costs, was $133.3 million. The forward guidance for the fourth quarter of 2025 anticipates noninterest expense to be between $142 million and $144 million, reflecting the expected impact from the Westfield acquisition.
Personnel costs for branch and corporate staff are a major driver within noninterest expenses. The increase in third-quarter noninterest expenses was explicitly tied to higher incentive compensation, which is linked to the record fee income performance. On the efficiency front, First Financial Bancorp. has successfully reduced its full-time equivalent (FTE) headcount by approximately 200 employees, representing a 9% reduction since the efficiency initiative started two years prior.
Regarding technology and data processing investments, while no specific dollar amount for Q3 2025 was explicitly itemized in the high-level summaries, the ongoing efficiency efforts and the need to integrate acquisitions like Westfield suggest continued investment in the operational backbone. The overall expense management focus is clear, as core expenses (excluding incentives tied to fee income) were flat compared to the second quarter.
- Full-time equivalent (FTE) headcount reduction since initiative start: 200 employees.
- Percentage reduction in FTE headcount: 9%.
- Noninterest expense increase from Q2 2025 to Q3 2025: 4.5%.
- Expected Q4 2025 Noninterest Expense range: $142 million to $144 million.
First Financial Bancorp. (FFBC) - Canvas Business Model: Revenue Streams
When you look at how First Financial Bancorp. generates its top line, it's a classic, dual-engine banking model, relying heavily on both traditional lending spreads and fee-based services. As of late 2025, the performance across these streams shows a bank effectively managing its core interest income while seeing significant upside from non-interest sources.
Net Interest Income (NII) from loans and securities
This is the bread and butter, the difference between what First Financial Bancorp. earns on its assets (loans and securities) and what it pays out on its liabilities (deposits and borrowings). For the third quarter of 2025, the reported Net Interest Income (NII) stood at $160.5 million. This was achieved while maintaining a robust Net Interest Margin (NIM) of 4.02% on a fully tax-equivalent basis for Q3 2025. This margin performance reflects management successfully keeping asset yields up while moderating funding costs. The tax-equivalent NII estimate for the same period was $161.73 million, according to some analyst consensus figures. You'll want to watch the Q4 2025 guidance, as management was targeting mid-single-digit loan growth to support this stream moving forward.
Noninterest Income (Q3 2025: $73.5 million)
This segment is where First Financial Bancorp. has been showing off its diversification. The third quarter of 2025 delivered a record noninterest income figure of $73.5 million. This represented about 31% of total adjusted net revenue for the quarter, which is a key differentiator for the firm. This record was driven by several specific, non-lending activities, which you can see broken down below. Honestly, this fee income is what's really boosting the total revenue picture.
Here's a quick look at the components driving that record noninterest income for Q3 2025:
- Leasing business income: $21.0 million
- Foreign exchange income: $16.7 million
- Trust service fees: $12.95 million
- Other noninterest income: Increased by $2.8 million
To give you a forward view, the guidance for Q4 2025 fee income was set between $77 million and $79 million.
Commercial Finance and leasing income
The leasing business is a clear contributor to the noninterest income strength. In Q3 2025, leasing business income was reported as strong at $21.0 million. Looking ahead, management guided Q4 2025 leasing business revenue to be in the range of $21 million to $23 million. This segment operates nationwide, targeting specific industry verticals, which is a different geographic footprint than its core branch network in Ohio, Indiana, Kentucky, and Illinois.
Wealth management and trust service fees
Fees from wealth management and trust services provide a stable, relationship-based revenue source. For the third quarter of 2025, trust fee income specifically reached $12.95 million, up from $11.69 million in the third quarter of 2024. This growth was attributed to an increase in assets under management. The firm offers services like Investment Management, Trust Management, and Estate Management, with fees generally based on the value of assets under management. While the firm doesn't have a stated minimum dollar amount for accounts, they generally advise against accounts smaller than $50,000 due to their fee arrangements.
To put the Q3 2025 noninterest income into context, here is a table showing the major components we have data for:
| Revenue Component | Q3 2025 Amount (Millions USD) | Year-over-Year Change Context |
| Total Noninterest Income | $73.5 | Record for the company |
| Leasing Business Income | $21.0 | Remained strong |
| Foreign Exchange Income | $16.7 | Increased 21.1% |
| Trust Fee Income | $12.95 | Up from $11.69 million in Q3 2024 |
Finance: draft 13-week cash view by Friday.
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