Liberty Global Plc (LBTYB): Modelo de negócios Canvas [Jan-2025 Atualizado]

No cenário dinâmico das telecomunicações, a Liberty Global Plc surge como uma potência de conectividade digital, tecendo uma rede complexa que abrange os mercados europeus com notável precisão estratégica. Ao misturar infraestrutura de ponta, ofertas inovadoras de serviços e parcerias estratégicas, essa gigante de telecomunicações transforma como as empresas e os consumidores experimentam comunicação e entretenimento digital. De banda larga de alta velocidade a soluções abrangentes de várias plataformas, o modelo de negócios da Liberty Global Canvas revela uma abordagem sofisticada que vai além das telecomunicações tradicionais, posicionando a empresa como uma força transformadora no ecossistema digital.

Liberty Global Plc (LBTYB) - Modelo de negócios: Parcerias -chave

Aliança Estratégica com Vodafone

A Liberty Global firmou um contrato de operador de rede virtual móvel (MVNO) com a Vodafone em vários mercados europeus. A parceria abrange:

• Vodafone, fornecendo infraestrutura de rede móvel
• Liberty Global Offering Services de Telecomunicações Pacotadas
• Colaboração entre mercados na Bélgica, Holanda e outras regiões européias

Detalhes da parceria	Escopo	Cobertura de mercado
Acordo de MVNO	Acesso à rede móvel	4 países europeus
Pacote de serviço	Integração fixa e móvel	Ofertas multiplay

Parcerias de provedores de conteúdo

A Liberty Global colabora com as principais plataformas de streaming:

• Integração da Netflix em plataformas de cabo
• Amazon Prime Video Content Distribution
• Disney+ Parceria para agregação de conteúdo

Acordos de compartilhamento de infraestrutura

Liberty Global possui parcerias de compartilhamento de infraestrutura com:

• Empresas de telecomunicações locais na Bélgica
• Provedores regionais de infraestrutura de rede na Holanda
• Colaboração de rede de fibra óptica na República Tcheca

Joint ventures

País	Parceiro de joint venture	Valor de investimento
Suíça	Comunicações Sunrise	US $ 6,3 bilhões
Reino Unido	Virgin Media	US $ 31,7 bilhões

Parcerias de tecnologia

Colaboração de tecnologia com:

• Sistemas Cisco para infraestrutura de rede
• Harmonic Inc. para tecnologias de entrega de vídeo
• CommScope para equipamentos de banda larga

Liberty Global Plc (LBTYB) - Modelo de negócios: Atividades -chave

Desenvolvimento e manutenção de infraestrutura de telecomunicações

A Liberty Global investiu US $ 1,4 bilhão em atualizações de infraestrutura de rede em 2023. A cobertura da rede se estende 11 países europeus com 37.500 quilômetros de infraestrutura de rede de fibra óptica.

Métrica de infraestrutura	2023 dados
Investimento total de rede	US $ 1,4 bilhão
Países cobertos	11
Comprimento da rede de fibra óptica	37.500 quilômetros

Provisão de serviços de Internet a cabo e de banda larga

A Liberty Global fornece serviços de banda larga a 21,3 milhões de clientes residenciais em toda a Europa.

• Velocidade média de banda larga: 300 Mbps
• Penetração de mercado de banda larga: 68% nos mercados cobertos
• Clientes de banda larga residencial: 21,3 milhões

Serviços de transmissão e transmissão de televisão digital

A Liberty Global opera plataformas de televisão digital com 16,5 milhões de assinantes de TV.

Métrica de serviço de televisão	2023 dados
Total de assinantes de TV	16,5 milhões
Plataformas de TV digital	7 plataformas distintas

Operações de rede móvel e serviços de rede virtual móvel

A Liberty Global gerencia serviços móveis por meio de parcerias e operações de rede virtual.

• Assinantes móveis: 5,2 milhões
• Mobile Virtual Network Operator (MVNO) Parcerias: 4 países
• Receita de dados móveis: US $ 782 milhões em 2023

Soluções de telecomunicações corporativas e de consumo

Os serviços de telecomunicações corporativos geraram US $ 1,1 bilhão em receita para 2023.

Métrica de soluções corporativas	2023 dados
Receita dos Serviços da Enterprise	US $ 1,1 bilhão
Base de clientes de negócios	48.000 clientes corporativos

Liberty Global Plc (LBTYB) - Modelo de negócios: Recursos -chave

Infraestrutura de telecomunicações

A Liberty Global opera em 6 países europeus com uma infraestrutura de rede no valor de aproximadamente US $ 22,3 bilhões em 2023. Escans de cobertura da rede:

País	Cobertura de rede	Alcance de fibra
Reino Unido	15,7 milhões de casas aprovadas	8,2 milhões de conexões de fibra
Bélgica	3,2 milhões de casas aprovadas	2,1 milhões de conexões de fibra
Holanda	4,5 milhões de casas aprovadas	3,3 milhões de conexões de fibra

Espectro e ativos regulatórios

Licenças de espectro e aprovações regulatórias avaliadas em US $ 1,7 bilhão, cobrindo:

• Licenças de espectro 5G em vários mercados europeus
• Direitos de distribuição de televisão a cabo
• Permissões operacionais de telecomunicações

Plataformas tecnológicas

Os recursos de serviço digital incluem:

• DOCSIS 3.1 e 4.0 Tecnologia de rede
• Infraestrutura de banda larga avançada
• Plataformas de serviço baseadas em nuvem

Recursos da força de trabalho

Contagem total de funcionários: 24.500 profissionais em mercados europeus, com:

Categoria de habilidade	Número de funcionários
Operações técnicas	8,700
Atendimento ao Cliente	6,300
Tecnologia digital	5,200
Gerenciamento	4,300

Recursos financeiros

Total de ativos: US $ 54,6 bilhões, com ativos líquidos de US $ 3,2 bilhões a partir do quarto trimestre de 2023.

Liberty Global Plc (LBTYB) - Modelo de negócios: proposições de valor

Serviços de Internet de banda larga de alta velocidade

A Liberty Global fornece serviços de Internet de banda larga com as seguintes especificações:

Tipo de serviço	Faixa de velocidade	Assinantes mensais médios
Banda larga de fibra óptica	100-1000 Mbps	4,2 milhões
Internet a cabo	50-500 Mbps	3,8 milhões

Pacotes de entretenimento digital abrangentes

As ofertas de entretenimento digital incluem:

• Serviços de vídeo sob demanda com mais de 15.000 títulos de conteúdo
• Transmissão de TV ao vivo em mais de 200 canais
• Disponibilidade de conteúdo em 4K: mais de 500 programas

Soluções de telecomunicações integradas

Segmento	Receita anual	Penetração de mercado
Telecomunicações de negócios	US $ 1,3 bilhão	38% de participação no mercado corporativo
Telecomunicações de consumo	US $ 2,7 bilhões	42% de participação de mercado residencial

Conectividade multi-plataforma

Infraestrutura de conectividade:

• Cobertura de rede móvel: 22 países
• Alcance de rede fixa: 16 mercados europeus
• Investimento total de infraestrutura de rede: US $ 4,6 bilhões

Preços competitivos e ofertas de serviço em pacote

Tipo de pacote	Preço mensal	Serviços incluídos
Pacote básico	$49.99	Internet + TV básica
Pacote premium	$89.99	Internet de alta velocidade + TV premium + celular

Liberty Global Plc (LBTYB) - Modelo de negócios: relacionamentos com o cliente

Auto-serviço plataformas digitais e aplicativos móveis

A Liberty Global oferece o aplicativo Myvodafone Mobile com 3,2 milhões de usuários mensais ativos nos mercados europeus. A plataforma digital processou 42% das interações de atendimento ao cliente em 2023.

Plataforma digital	Métricas de engajamento do usuário
Myvodafone App	3,2 milhões de usuários ativos mensais
Gerenciamento de contas on -line	42% das interações de atendimento ao cliente

Canais de suporte ao cliente 24/7

A Liberty Global mantém vários canais de suporte ao cliente com 98,6% de taxa de resolução de primeiro contato.

• Suporte telefônico: disponível em 6 idiomas
• Chat ao vivo: tempo de resposta abaixo de 3 minutos
• Suporte por e-mail: garantia de recuperação de 24 horas

Pacotes de serviço personalizados

A Liberty Global oferece 17 pacotes de serviços personalizados em mercados europeus com penetração média do cliente de 2,3 serviços por família.

Pacote de serviço	Penetração de mercado
Pacote quad-play	35% da base de clientes
Pacote triplo-play	48% da base de clientes

Programas de fidelidade e estratégias de retenção de clientes

A taxa de retenção de clientes é de 87,4%, com a associação ao programa de fidelidade, cobrindo 62% da base total de assinantes.

• Recompensas anuais de lealdade: valor médio de 75 €
• Desconto do cliente de longo prazo: até 15% de desconto
• Programa de referência: € 50 crédito por referência bem -sucedida

Vendas diretas e engajamento on -line do cliente

Os canais de vendas diretos geraram receita de 1,2 bilhão de euros em 2023, com taxa de conversão on -line de 24,6%.

Canal de vendas	Contribuição da receita
Vendas diretas on -line	€ 1,2 bilhão
Taxa de conversão online	24.6%

Liberty Global Plc (LBTYB) - Modelo de negócios: canais

Site online e plataformas digitais

A Liberty Global opera várias plataformas digitais em seus mercados europeus, incluindo:

País	Plataforma digital	Usuários ativos (2023)
Reino Unido	Virgin Media	5,3 milhões
Holanda	Ziggo	4,1 milhões
Bélgica	Telenet	2,7 milhões

Lojas de varejo e centros de serviço físico

A Liberty Global mantém os locais de serviços físicos em seus mercados operacionais:

• Locais totais de varejo: 287 em toda a Europa
• Tamanho médio da loja: 150-200 metros quadrados
• Interações anuais do cliente em centros físicos: 3,2 milhões

Telesales e marketing direto

Os canais de vendas diretos incluem:

Canal	Volume de contato anual	Taxa de conversão
Telesales de saída	1,6 milhão de chamadas	12.4%
Campanhas de mala direta	4,2 milhões de contatos	7.8%

Aplicativos móveis

Estatísticas de aplicativos móveis da Liberty Global:

• Downloads de aplicativos móveis totais: 8,7 milhões
• Usuários ativos mensais: 3,5 milhões
• Plataformas disponíveis: iOS e Android

Redes de distribuição de parceiros

As parcerias de distribuição incluem:

Tipo de parceiro	Número de parceiros	Alcance da cobertura
Parceiros eletrônicos de varejo	214	85% dos mercados
Revendedores de telecomunicações	76	72% dos mercados

Liberty Global Plc (LBTYB) - Modelo de negócios: segmentos de clientes

Consumidores de banda larga residencial e televisão

A Liberty Global atende a aproximadamente 20,5 milhões de clientes de banda larga em toda a Europa a partir do terceiro trimestre de 2023. A base de clientes residenciais é distribuída:

País	Assinantes de banda larga
Reino Unido	5,6 milhões
Bélgica	3,2 milhões
Irlanda	2,1 milhões
Suíça	1,9 milhão

Pequenas e médias empresas

Liberty Global tem como alvo as PMEs com soluções especializadas de telecomunicações:

• Base total de clientes para PME: 1,3 milhão de negócios
• Receita mensal média por cliente de PME: € 185
• As ofertas de serviços incluem Internet dedicada, serviços em nuvem e pacotes de segurança cibernética

Grandes clientes de telecomunicações corporativas

Aparelhamento da receita do segmento corporativo:

Segmento	Receita anual
Conectividade corporativa	€ 412 milhões
Serviços de rede gerenciados	276 milhões de euros

Assinantes de rede móvel

Estatísticas de clientes móveis:

• Total de assinantes móveis: 6,8 milhões
• Uso de dados móveis por assinante: 12,4 GB por mês
• ARPU móvel (receita média por usuário): € 14,50

Consumidores de entretenimento digital

Métricas de segmento de entretenimento digital:

Serviço	Contagem de assinantes
Streaming de vídeo	4,2 milhões
TV digital	8,7 milhões
Conteúdo sob demanda	3,9 milhões de usuários ativos

Liberty Global Plc (LBTYB) - Modelo de negócios: estrutura de custos

Manutenção e expansão da infraestrutura de rede

Em 2023, a Liberty Global investiu US $ 1,2 bilhão em manutenção e expansão da infraestrutura de rede. Redução específica de custo:

Categoria	Gasto
Atualizações de rede de fibras	US $ 587 milhões
Substituição do equipamento	US $ 342 milhões
Expansão da capacidade de rede	US $ 271 milhões

Aquisição e licenciamento de conteúdo

Os custos de conteúdo de 2023 totalizaram US $ 653 milhões, distribuídos da seguinte forma:

Tipo de conteúdo	Custo anual de licenciamento
Programação esportiva	US $ 276 milhões
Licensagem em séries de filmes/TV	US $ 224 milhões
Produção de conteúdo original	US $ 153 milhões

Pesquisa e desenvolvimento de tecnologia

Despesas de P&D em 2023:

• Orçamento total de P&D: US $ 412 milhões
• Desenvolvimento de software: US $ 187 milhões
• Tecnologia de streaming: US $ 115 milhões
• Inovações de segurança cibernética: US $ 110 milhões

Despesas de marketing e aquisição de clientes

Gastes de marketing para 2023:

Canal de marketing	Gasto
Marketing digital	US $ 98 milhões
Publicidade tradicional da mídia	US $ 76 milhões
Promoções de aquisição de clientes	US $ 62 milhões

Salários dos funcionários e sobrecarga operacional

Redução de custos operacionais para 2023:

• Compensação total dos funcionários: US $ 735 milhões
• Salário médio de funcionários: US $ 87.500
• Overhead operacional: US $ 412 milhões
• Despesas administrativas: US $ 167 milhões

Liberty Global Plc (LBTYB) - Modelo de negócios: fluxos de receita

Taxas de assinatura da Internet de banda larga

A Liberty Global gerou € 3,1 bilhões em receita de assinatura da Internet de banda larga em 2022. A empresa registrou 21,5 milhões de assinantes de banda larga em seus mercados europeus.

Mercado	Assinantes de banda larga	Receita mensal média por assinante
Reino Unido	5,6 milhões	€22.50
Bélgica	4,3 milhões	€25.30
Holanda	4,2 milhões	€27.80

Receitas de serviço de televisão digital

Os serviços de TV digital geraram 2,7 bilhões de euros em receita para a Liberty Global em 2022, com 19,3 milhões de assinantes totais de TV.

• Preço médio de pacote mensal de TV: € 35,60
• Assinaturas de canal premium: € 8,90 adicional por mês
• Receita de conteúdo sob demanda: € 412 milhões

Cobranças de serviço de rede móvel

Os serviços móveis contribuíram com € 1,6 bilhão para a receita da Liberty Global em 2022, com 7,2 milhões de assinantes móveis.

Tipo de serviço	Receita	Assinantes
Voz móvel	€ 680 milhões	5,1 milhões
Dados móveis	€ 920 milhões	6,8 milhões

Soluções de telecomunicações de negócios

Os serviços de telecomunicações corporativos e B2B geraram 1,2 bilhão de euros em receita para a Liberty Global em 2022.

• Soluções de rede corporativa: € 520 milhões
• Serviços de nuvem e segurança: € 380 milhões
• Serviços de TI gerenciados: € 300 milhões

Receita de publicidade e licenciamento de conteúdo

A Liberty Global ganhou 456 milhões de euros com o licenciamento de publicidade e conteúdo em 2022.

Fonte de receita	Receita total
Publicidade digital	278 milhões de euros
Licenciamento de conteúdo	€ 178 milhões

Liberty Global plc (LBTYB) - Canvas Business Model: Value Propositions

You're looking at the core offerings that Liberty Global plc is pushing to keep its European connectivity and services business competitive through late 2025. The value propositions center on bundling, speed leadership, shareholder returns, and scaling a new B2B services platform.

Converged fixed-mobile services (quad-play bundles)

Liberty Global's core value proposition is delivering Fixed-Mobile Convergence (FMC) across its primary operating companies. Liberty Telecom currently provides over 80 million\ connections across Europe, including through Virgin Media O2 (VMO2), VodafoneZiggo, Telenet, and Virgin Media Ireland.

The penetration of these bundles is a key metric for customer stickiness:

• VMO2 FMC households reached 1.5 million at the end of 2024.
• Telenet reported 861,000 FMC households at the end of 2024.
• VodafoneZiggo had FMC penetration stable around 2.7 million as of Q1 2024.

Ultrafast broadband speeds, including 2 Gbps service rollout

Liberty Global plc is focused on moving customers into a gigabit society using both Fiber-to-the-Home (FTTH) and HFC network upgrades like DOCSIS 3.1 and 4.0.

Specific rollout targets and achievements for 2025 include:

Operation/Metric	Target/Achievement	Context/Date
VodafoneZiggo 2 Gbps Offering	Launched in October 2025, reaching nearly 7 million homes by year-end 2025	Q3 2025 Data
VMO2 Additional Fiber Premises	Targeting 2.5 million additional premises	Late 2025 Target
Virgin Media Ireland FTTH Coverage	Aims to cover 80% of homes with fiber	End of 2025 Target
Wyre (Telenet) FTTH Build	On track to add 375,000 FTTH homes passed	End of 2025 Target

In terms of realized speed performance, in areas where data is available, the proportion of very fast speed tests (over 300 Mbps) jumped to 22.90% currently, up from 9.56% the prior year.

Access to exclusive content and premium video services

While investing in network infrastructure, Liberty Global plc continues to manage its video base, which is seeing subscriber erosion due to competitive alternatives. The company ended 2024 with 1.95 million total video customers across its operations. However, specific premium content offerings, such as Ziggo Sport Totaal at VodafoneZiggo, showed growth in Q4 2024 subscribers.

Shareholder value creation via up to 10% share buyback program in 2025

A primary value proposition for shareholders is the commitment to capital return and stock price support. Liberty Global plc authorized a share buyback program for 2025 to repurchase up to 10% of its outstanding shares as of December 31, 2024.

Progress on this commitment includes:

• Repurchases from July 1, 2025, to September 30, 2025, totaled 5,037,081 shares for $55.76 million.
• The company is targeting $500 million to $750 million from non-core asset disposals during 2025.
• The Liberty Growth portfolio had a Fair Market Value (FMV) of $3.4 billion as of Q2 2025.

B2B tech-enabled back-office solutions via Liberty Blume

Liberty Blume, the rebranded financial services and tech solutions arm under the Liberty Services pillar, is positioned to offer external B2B services based on internal expertise. This pillar generated approximately $600 million in revenue.

Key metrics for the Liberty Blume platform as of its 2025 launch and Q2 progress:

• Liberty Blume was generating over $100 million in annual revenue from internal Liberty Global Group businesses as of early 2025.
• The business employs 900 people across seven locations.
• The company expects to deliver double-digit revenue growth in 2025.
• The overall Liberty Services & Corporate Adj. EBITDA outlook for full year 2025 improved to negative $150 million.

Liberty Global plc (LBTYB) - Canvas Business Model: Customer Relationships

You're looking at how Liberty Global plc manages its relationships with its millions of customers across Europe as of late 2025. It's a mix of digital-first for the masses and dedicated support for the enterprise side.

Automated self-service via online portals and apps

The push toward digital interaction is clear, especially as Liberty Global focuses on improving retention through digital channels. While direct usage statistics for self-service portals aren't public, the strategy supports a massive base. As of March 31, 2025, Liberty Global plc served approximately 11.5 million fixed-line customers and over 44 million mobile subscribers across its reportable segments. This scale necessitates high levels of automation to manage support and billing efficiently.

Here's a snapshot of the customer base size underpinning these relationship efforts:

Metric	Value (as of Q1 2025 or latest reported)	Context/Unit
Total Fixed-Line Customers	11.5 million	As of March 31, 2025
Total Mobile Subscribers	44 million+	As of March 31, 2025
VMO2 Internet Subscribers	5.7 million	End of 2024
VodafoneZiggo Internet Customers	3.1 million	End of 2024

Dedicated account management for large B2B clients

For larger business and public sector organizations, Liberty Global structures its support through its Liberty Services platforms, specifically Liberty Tech and Liberty Blume. This unit, which employs 1,300 staff, is actively expanding its external client base beyond its internal group support role. The strategy involves building out capabilities in areas like connectivity, financial services, and cloud collaboration. For instance, Liberty Blume is set to launch a B2B energy offering and a lending services line in 2025, which would require dedicated, high-touch account management for those enterprise clients. The overall Liberty Services & Corporate Adjusted EBITDA outlook for 2025 is improved to negative ~$175 million, driven by these cost optimization initiatives, which includes managing the cost-to-serve for these segments.

Customer service centers for technical support and billing

The company is actively working to improve service quality, which directly impacts the operational centers handling technical support and billing inquiries. A concrete example of success in this area comes from the Virgin Media O2 (VMO2) joint venture. As of the second quarter of 2025, the customer service transformation efforts there have resulted in more than halved Virgin Media complaints year-over-year. This suggests significant investment in agent tools, process efficiency, or deflection to self-service channels.

Relationship-based retention efforts for high-value customers

Liberty Global uses pricing and value focus to maintain relationships, particularly with its most valuable fixed-line customers. The focus on value is evident in the ARPU (Average Revenue Per Unit) performance, which is a key indicator of high-value customer health. Fixed ARPU maintained positive growth, showing a 1.6% year-over-year increase in Q1 2025 ahead of price rise implementation in Q2. This growth was explicitly supported by a value focus and improved retention efforts. However, the competitive environment still pressures the base; Q1 2025 saw broadband net losses of 44,000, primarily driven by elevated churn following a high level of market discounting during that quarter. The company counters this by emphasizing customer centricity and digital retention strategies.

• Fixed ARPU growth in Q1 2025: 1.6% YoY.
• Q1 2025 Broadband net losses: 44,000.
• Q1 2025 Postpaid net losses: 122,800 (driven by lower value B2B disconnections).
• VMO2 postpaid mobile net losses in Q2 2025: 73,600.

The strategy involves using main brands to underpin value in premium segments while deploying flanker brands to drive growth in lower-cost segments, a clear segmentation approach to relationship management.

Liberty Global plc (LBTYB) - Canvas Business Model: Channels

You're looking at how Liberty Global plc (LBTYB) gets its services-broadband, mobile, and TV-into the hands of customers across the UK, Netherlands, and Ireland as of late 2025. The channel strategy is a mix of physical presence, direct customer engagement, digital platforms, and increasingly, wholesale network access.

For direct customer acquisition, the physical footprint through retail stores and kiosks in European operating countries remains active, though specific store counts aren't detailed in the latest reports. What we see reflected in the numbers is the output of these efforts, alongside direct sales teams targeting both residential and B2B customers. The commercial results from Liberty Telecom operations in Q3 2025 show improved net additions across broadband and postpaid services in the UK, Netherlands, and Ireland, indicating the sales engine is gaining traction. For instance, postpaid net adds reached 17,200 in Q3 2025, and broadband net losses of 18,500 showed sequential improvement. The B2B segment is also a focus, with Virgin Media O2 bolstering its position through the acquisition of the B2B business Daisy.

The online sales and e-commerce platforms are integral, supporting multi-brand strategies like VMO2 launching giffgaff broadband to increase reach. This digital push complements the physical channels. Furthermore, the wholesale channel is a major strategic focus for monetizing network assets. The pause on VMO2's potential NetCo stake sale was announced to align with the JV partner's strategic review, though they remain opportunistic on network development. This NetCo structure is key to the wholesale agreements for network access. For example, in the UK, the nexfibre wholesale network aims to reach up to 7 million UK homes. Virgin Media Ireland is also pushing its FTTH rollout, targeting 80% of homes with fiber by year-end, a move that supports future wholesale opportunities. Separately, Q1 2025 saw continued strong growth in B2B wholesale revenue, helping offset other revenue pressures.

Here's a look at some key operational metrics that reflect the performance across these channels through the third quarter of 2025:

Metric	Value (Q3 2025)	Context/Unit
Total Consolidated Revenue (US GAAP)	$3,436.0 million	Reported basis
Adjusted EBITDA (US GAAP)	$1,250.3 million	Reported basis
Postpaid Net Adds	17,200	Liberty Telecom operations
Broadband Net Losses (Sequential Change)	18,500	Improvement sequentially
VodafoneZiggo 2 Gbps Reach	Nearly 7 million homes	Expected by year-end
VMO2 HFC/FTTP Premises Covered	Over 16 million	Pre-upgrade footprint

The strategic direction for channels is heavily weighted toward infrastructure monetization and multi-brand market coverage:

• VMO2 launched giffgaff broadband to support its multi-brand fixed strategy.
• Telenet is advancing discussions on fiber market rationalization in Flanders with Proximus.
• The nexfibre wholesale network is targeting up to 7 million UK homes.
• Liberty Global is tracking towards a share buyback of around 5% of shares outstanding for 2025.
• The Liberty Growth portfolio Fair Market Value (FMV) stood at $3.4 billion in Q3 2025.

The company is clearly using its network assets as a channel itself through wholesale agreements, even while pausing the formal sale process for the VMO2 NetCo stake.

Liberty Global plc (LBTYB) - Canvas Business Model: Customer Segments

You're looking at the core groups Liberty Global plc (LBTYB) serves across its European operations. Honestly, it's a mix of direct-to-consumer connectivity and strategic B2B/wholesale relationships, all underpinned by a massive shareholder base that expects value return.

Mass-market residential consumers in Europe (e.g., UK, Netherlands, Belgium)

This segment is the bread and butter, delivered through major brands like Virgin Media O2 (VMO2) in the UK, Telenet in Belgium, and VodafoneZiggo in the Netherlands. The focus is on Fixed Mobile Convergence (FMC) bundles.

As of the end of 2024, Liberty Global's continuing operations served approximately 80 million connections across broadband internet, video, fixed-line telephony, and mobile services in Europe. 2.5 million of these were fixed-line customers, and 3 million were mobile subscribers across the continuing operations footprint.

Digging into the joint ventures and key markets at year-end 2024:

• VMO2 JV internet subscribers reached 5.74 million, with the fixed broadband base growing by just over 21,000 during the year.
• VMO2 JV retail mobile customer base stood at 23.2 million, though total mobile connections, including IoT, were 35.65 million.
• VodafoneZiggo JV ended 2024 with 3.1 million internet customers.
• Total video customers across the group ended 2024 at 1.95 million.
• FMC8 households (Fixed-Mobile Convergence) reached 1.5 million at the end of 2024.

The start of 2025 showed some pressure; for instance, Q1 2025 saw broadband net losses of 44,000 and postpaid net losses of 122,800 across the reporting segments. Still, Telenet saw a modest recovery in Q4 2024, adding 3,200 net broadband subscribers, partly due to its BASE FMC offer, which sold over 25,000 broadband subscriptions since launch.

Small, Medium, and Large Business (B2B) customers

The B2B segment is a key area for subscription stability, though non-subscription revenue can be volatile. For the full year 2024, organic B2B revenue saw a 2.7% decrease, but this masks a positive trend in recurring revenue.

Here's a quick look at the B2B revenue components for FY 2024:

B2B Revenue Component	Organic Change (FY 2024)
B2B Subscription Revenue	3.2% increase
B2B Non-Subscription Revenue	8.2% decline

The VMO2 JV saw its B2B segment add 5,800 customers in Q4 2024, helping to partially offset consumer declines that quarter. However, Q1 2025 postpaid net losses were primarily driven by lower value B2B customer disconnections.

Wholesale partners utilizing network infrastructure

This segment involves providing capacity or services to other operators. While it contributes to overall network utilization, specific revenue figures for this segment are often embedded or noted via contract changes. For example, Telenet saw a decrease in B2B wholesale revenue in Q2 2024 following the loss of the VOO MVNO contract. The company is also progressing on defining the perimeter for a fixed NetCo in the UK, which implies future wholesale opportunities, and has a pending fiber sharing agreement with Proximus in Belgium.

Financial and strategic investors (LBTYB shareholders)

Shareholders are a critical segment as they provide the capital base and influence major strategic moves. As of January 31, 2025, the total outstanding common shares were:

• Class A: 173,057,058 shares
• Class B: 12,968,658 shares
• Class C: 162,728,947 shares

This structure supports shareholder return initiatives. The market value of voting and non-voting common equity held by non-affiliates was $5.7 billion as of the last business day of the Registrant's most recently completed second fiscal quarter (Q2 2024). Liberty Global supported shareholder returns in 2024 with approximately $700 million in share buybacks and announced a further buyback program of up to 10% of shares outstanding in 2025. Also, the spin-off of Sunrise represented a CHF 3.0 billion tax-free dividend to Liberty Global shareholders.

Liberty Global plc (LBTYB) - Canvas Business Model: Cost Structure

You're looking at the core expenditures that keep Liberty Global plc's complex European network running and expanding. The cost structure is heavily weighted toward infrastructure investment and ongoing operational upkeep across multiple markets.

Heavy Capital Expenditure (CapEx) for fiber/5G build-out

Capital expenditure is a defining feature of Liberty Global plc's cost base, driven by the commitment to next-generation networks. The company plans network upgrades to reach an additional 6 million homes by 2026, with the goal that 70% of those homes will be served by Fiber-to-the-Home (FTTH) by 2028. The scale of this investment is clear when looking at specific operating company guidance.

For instance, the Virgin Media O2 (VMO2) joint venture confirmed its 2025 Property, Plant, and Equipment (P&E) additions guidance to be in the range of £2.0 to £2.2 billion. Furthermore, the financing for the Belgian NetCo, Wyre, was announced at EUR 4.35 billion, which management stated fully funds the fiber build-out there. The VMO2 spectrum acquisition from Vodafone/3 also represented a significant outlay, costing £343 million.

Here's a quick view of some of the major infrastructure-related financial commitments:

Cost Component	Entity/Context	Reported/Guidance Amount (2025)
P&E Additions Guidance	Virgin Media O2 (VMO2)	£2.0 to £2.2 billion
Fiber Build-out Financing	Wyre (Belgium NetCo)	EUR 4.35 billion
Spectrum Acquisition Cost	VMO2 (from Vodafone/3)	£343 million
Targeted Non-core Asset Sales Proceeds	Liberty Growth Portfolio (Target)	$500 million to $750 million

The company is actively managing this by targeting $500 million to $750 million in non-core asset disposals during 2025 to help fund these capital-intensive activities.

Network operations and maintenance costs

Keeping the existing network running across the multiple European markets is a constant, substantial cost. While specific aggregate 2025 figures for total network operations and maintenance across the entire group aren't explicitly guided in the same way as CapEx, these costs are a primary driver in the Adjusted EBITDA calculations for the operating companies. For example, lower network operating costs were cited as a positive driver for Adjusted EBITDA in one segment during Q1 2025.

Programming and content acquisition costs

Content remains a significant variable cost, especially for video and TV services. Management noted that higher programming costs were a factor in the year-over-year changes for Q4 2024 results, and this pressure generally continues. The cost structure must absorb these fees, which are partially offset by commercial momentum, such as bundling deals including Netflix in the U.K.

Net corporate costs reduced to $150 million for 2025 guidance

Liberty Global plc has been aggressively streamlining its central overhead. The 2025 net corporate cost guidance has been improved to $150 million for the year. This reflects successful cost optimization initiatives, with management seeing visibility to just $100 million of net corporate costs in 2026. These savings are largely achieved through reorganization and headcount reductions, with a short payback period of under 12 months.

Employee salaries and benefits across multiple European markets

Personnel costs are a major component of operating expenses across the various European operating companies. The cost of labor is subject to local market dynamics and collective agreements. One concrete factor impacting 2025 expenses was the mandatory 3.6% wage indexation as of January, which contributed to higher staff-related expenses in early 2025 reports. To give you a sense of the underlying salary levels in key markets, third-party data suggests:

• Average salary for an employee in the United Kingdom in 2025 is cited around £50,752.
• A general average employee salary across the company is cited around $66k in 2025.
• The median yearly total compensation reported for roles at Liberty Global plc is around $90,602.

Finance: draft 13-week cash view by Friday.

Liberty Global plc (LBTYB) - Canvas Business Model: Revenue Streams

You're looking at the hard numbers driving Liberty Global plc's top line as of late 2025. The revenue streams are clearly segmented across their core telecom operations, their significant joint ventures, and the growth-focused Liberty Growth portfolio.

The foundation of the revenue comes from the recurring subscription fees generated by the Liberty Telecom segment, which includes operations like Virgin Media O2 and Telenet. While the precise split between fixed-line and mobile subscriptions isn't itemized in the latest reports, the consolidated businesses within Liberty Telecom generate approximately $3.6 billion in annual revenue, based on recent full-year 2024 figures which management is working to grow upon in 2025. For instance, fixed Average Revenue Per User (ARPU) growth was reported at a 1.6% year-over-year increase in the first quarter of 2025, showing pricing power is being applied to the fixed-line base.

The contribution from the major non-consolidated joint ventures is substantial. The combined annual revenue from the Virgin Media O2 (VMO2) and VodafoneZiggo joint ventures is reported to be more than $18 billion. This revenue stream is critical, though it has faced headwinds; for example, in Q1 2025, VMO2 revenue declined by 4.8% and VodafoneZiggo revenue declined by 5.6% year-over-year.

Liberty Services, which focuses on technology and finance services, is a smaller but distinct revenue contributor. This platform is generating approximately $600 million in revenue annually, based on full-year 2024 figures. Management is focused on reshaping this area for cost efficiency, with an improved Adjusted EBITDA outlook for Liberty Services & Corporate for 2025.

Finally, a key component of the financial strategy is realizing cash from the Liberty Growth portfolio through asset disposals. Liberty Global plc is actively targeting proceeds from strategic asset sales in 2025, with a stated goal to realize between $500 million and $750 million. As of the third quarter of 2025, the company had already generated $300 million in proceeds from these non-core asset sales year-to-date.

Here is a snapshot of the key financial figures related to Liberty Global plc's revenue streams:

Revenue Source Category	Financial Metric/Target	Amount (USD/USD Equivalent)
Non-Consolidated JVs (VMO2 & VodafoneZiggo)	Aggregate Annual Revenue	More than $18 billion
Liberty Telecom (Consolidated Operations)	Estimated Annual Revenue (Proxy for Subscriptions)	$3.6 billion
Liberty Services	Annual Revenue (Based on FY2024)	$600 million
Strategic Asset Sales	2025 Target Proceeds	$500 million - $750 million
Strategic Asset Sales	Proceeds Year-to-Date (as of Q3 2025)	$300 million

You can see the revenue generation is heavily weighted toward the JVs, but the asset sales are a crucial, targeted cash inflow for the year.

• Subscription fees are underpinned by fixed-line ARPU growth, which saw a 1.6% year-over-year increase in Q1 2025.
• Mobile services revenue is tied to postpaid ARPU, which declined by 2.3% in Q4 2024.
• The Liberty Growth portfolio's Fair Market Value (FMV) stood at $3.4 billion as of Q2 2025.

Finance: draft 13-week cash view by Friday.