Liberty Latin America Ltd. (LILA): Modelo de negócios Canvas [Jan-2025 Atualizado]

Na paisagem dinâmica das telecomunicações latino -americanas, a Liberty Latin America Ltd. (LILA) surge como uma força transformadora, tecendo uma tapeçaria complexa de conectividade digital que transcende os limites de serviço tradicionais. Ao navegar estrategicamente em terrenos desafiadores do mercado, Lila criou um modelo de negócios inovador que não apenas oferece soluções de telecomunicações de ponta, mas também atende às necessidades digitais exclusivas de diversos segmentos de clientes em vários países. Sua abordagem abrangente combina infraestrutura avançada, ofertas de serviços localizados e uma profunda compreensão da dinâmica regional do mercado, posicionando -as como um participante fundamental na ponte de dividir e capacitar as comunidades por meio de conectividade tecnológica perfeita.

Liberty Latin America Ltd. (LILA) - Modelo de negócios: Parcerias -chave

Parcerias estratégicas com provedores de infraestrutura de telecomunicações

Liberty Latin America Ltd. mantém parcerias críticas de infraestrutura com os seguintes provedores -chave:

Parceiro	Tipo de parceria	Cobertura geográfica
Ciena Corporation	Fornecimento de equipamentos de rede	Caribe, América Latina
Tecnologias Huawei	Desenvolvimento de infraestrutura 5G	Chile, Panamá
Redes Nokia	Infraestrutura de telecomunicações	Chile, mercados do Caribe

Colaboração com provedores locais de serviços de Internet

Lila colabora com provedores regionais de serviços de Internet por meio de acordos estratégicos:

• Telefónica Movistar (Chile)
• Claro Networks (Panamá)
• Digicel Caribbean
• Redes TIGO (Colômbia)

Acordos de rede por atacado

Operador de rede móvel	Detalhes do acordo	Participação anual da receita
América Móvil	Acesso à rede por atacado	US $ 42,3 milhões
Millicom International	Compartilhamento de infraestrutura	US $ 37,6 milhões

Parcerias de distribuição de conteúdo

Lila estabeleceu parcerias de distribuição de conteúdo com:

• Netflix
• Amazon Prime Video
• Disney+
• ESPN

Plataforma	Valor da parceria	Alcance do assinante
Netflix	US $ 18,5 milhões	1,2 milhão de assinantes
Amazon Prime Video	US $ 12,7 milhões	850.000 assinantes

Liberty Latin America Ltd. (LILA) - Modelo de negócios: Atividades -chave

Desenvolvimento de infraestrutura de rede de telecomunicações

A Liberty Latin America investiu US $ 355 milhões em infraestrutura de rede em 2022. A empresa opera em 19 países na América Latina e no Caribe, mantendo uma infraestrutura de rede que abrange aproximadamente 47.000 quilômetros de rede de fibra óptica.

Investimento de infraestrutura	Cobertura de rede	Implantação de tecnologia
US $ 355 milhões (2022)	19 países	DOCSIS 3.1 e FTTH Technologies

Fornecimento de banda larga e serviços móveis

A Liberty Latin America fornece serviços de banda larga com as seguintes métricas importantes:

• Assinantes totais de banda larga: 1,8 milhão
• Assinantes móveis: 2,3 milhões
• Assinantes de linha fixa: 1,1 milhão

Prestação de serviço digital de conteúdo e entretenimento

Tipo de serviço	Base de assinante	Fluxo de receita
Serviços de vídeo	1,2 milhão de assinantes	Receita anual de US $ 287 milhões

Suporte ao cliente e manutenção técnica

As operações de suporte técnico incluem:

• 24/7 centros de atendimento ao cliente em 5 países
• 1.200 pessoal de suporte técnico dedicado
• Tempo médio de resposta: 15 minutos

Expansão de mercado e integração de serviços

Métricas de expansão de mercado para 2022-2023:

Região	Novas entradas de mercado	Investimento
Caribe	3 novos mercados	US $ 78 milhões
América Central	2 novos mercados	US $ 65 milhões

Liberty Latin America Ltd. (LILA) - Modelo de negócios: Recursos -chave

Infraestrutura de rede de telecomunicações

A Liberty Latin America opera uma infraestrutura de rede abrangente em vários países, incluindo:

País	Cobertura de rede	Tipo de rede
Chile	95,6% de cobertura populacional	4G/LTE
Porto Rico	98,2% de cobertura populacional	4G/5G
Mercados do Caribe	82,3% de cobertura populacional	4G/LTE

Plataformas de tecnologia e comunicação digital

Detalhes da infraestrutura técnica:

• Rede total de fibra óptica: 45.673 quilômetros
• Capacidade do data center: 127 petabytes
• Investimento de infraestrutura em nuvem: US $ 86,4 milhões em 2023

Recursos da força de trabalho

Categoria de funcionários	Número total	Conhecimento técnico médio
Equipe técnica	3,215	8,6 anos de experiência média
Atendimento ao Cliente	2,743	5,4 anos de experiência média

Licenças de espectro

Holdings de espectro nos mercados:

• Largura de banda total do espectro: 1.287 MHz
• Validade da licença: 15-20 anos
• Valor do espectro estimado: US $ 623 milhões

Capital financeiro

Categoria de investimento	2023 quantidade	2024 Projetado
Infraestrutura de rede	US $ 412,6 milhões	US $ 487,3 milhões
Atualizações de tecnologia	US $ 186,2 milhões	US $ 214,5 milhões

Liberty Latin America Ltd. (LILA) - Modelo de negócios: proposições de valor

Soluções abrangentes de conectividade digital

A Liberty Latin America fornece serviços de conectividade digital em 19 países na América Latina e no Caribe. A partir do quarto trimestre 2023, a empresa informou:

Categoria de serviço	Total de assinantes	Penetração de mercado
Banda larga residencial	4,2 milhões	37% de participação de mercado
Serviços móveis	3,8 milhões	28% de participação de mercado
Conectividade comercial	620.000 clientes corporativos	42% de penetração no mercado corporativo

Serviços de Internet e móveis de alta velocidade

Métricas de desempenho de rede para 2023:

• Velocidade média de banda larga: 250 Mbps
• Cobertura de rede móvel: 89% nas regiões de serviço
• Implantação de 5G: 16 áreas metropolitanas

Ofertas de pacote

Tipo de pacote	Preço mensal	Base de assinante
Triple Play (Internet/Mobile/TV)	$49.99	1,6 milhão de assinantes
Pacote de conectividade comercial	$199.99	285.000 clientes corporativos

Tecnologia inovadora de telecomunicações

Investimento de tecnologia em 2023: US $ 287 milhões

• Atualizações de infraestrutura de rede
• Expansão de fibra óptica
• Integração de serviços em nuvem

Ofertas de serviço localizado

Região	Recursos de serviço exclusivos	Receita regional
Caribe	Pacotes Mobile-primeiro	US $ 412 milhões
América Central	Soluções de conectividade rural	US $ 356 milhões
Chile	Serviços de transformação digital corporativa	US $ 287 milhões

Liberty Latin America Ltd. (LILA) - Modelo de negócios: relacionamentos com o cliente

Sistemas de suporte ao cliente multicanal

Liberty Latin America fornece suporte ao cliente por meio de:

• Suporte telefônico: call centers 24/7 em toda a América Latina
• Suporte de bate -papo online
• Canais de suporte de email
• Locais de varejo físico em 19 países

Canal de suporte	Tempo médio de resposta	Taxa de satisfação do cliente
Suporte telefônico	12 minutos	87%
Chat online	8 minutos	91%
Suporte por e -mail	24 horas	79%

Plataformas de autoatendimento digital

As plataformas digitais de Lila incluem:

• MyLiberty Mobile Application
• Portal de gerenciamento de contas baseado na Web
• Sistemas de pagamento de conta de autoatendência

Plataforma digital	Usuários ativos mensais	Transações processadas
Aplicativo móvel	1,2 milhão	3,5 milhões
Portal da Web	850,000	2,7 milhões

Pacotes de serviço personalizados

A Lila oferece pacotes de serviço personalizados com base no segmento de clientes e nos padrões de uso.

Programas de fidelidade e estratégias de retenção de clientes

Métricas de retenção de clientes:

• Taxa anual de rotatividade: 12,5%
• Valor da vida média do cliente: $ 1.850
• Associação do programa de fidelidade: 45% da base total de clientes

Engajamento da comunidade através de plataformas digitais

Estatísticas de engajamento da comunidade digital:

• Seguidores de mídia social: 2,3 milhões
• Fórum da comunidade Participantes ativos: 180.000
• Eventos anuais da comunidade digital: 12

Liberty Latin America Ltd. (LILA) - Modelo de negócios: canais

Equipes de vendas diretas

A partir de 2024, a Liberty Latin America mantém aproximadamente 1.200 representantes de vendas diretas em seus mercados operacionais na América Latina e no Caribe.

Canal de vendas	Número de representantes	Cobertura geográfica
B2C Vendas diretas	850	Chile, Panamá, Porto Rico
B2B Enterprise Sales	350	Caribe e mercados latino -americanos

Site online e aplicativos móveis

Liberty Latin America opera plataformas digitais com as seguintes métricas:

• Visitantes mensais do site: 2,3 milhões
• Downloads de aplicativos móveis: 1,7 milhão
• Transações de serviço digital: 68% do total de interações com os clientes

Lojas de varejo e centros de serviço físico

País	Número de locais de varejo	Tipo de centro de serviço
Chile	87	Lojas de varejo de marca
Porto Rico	42	Centros de atendimento ao cliente
Panamá	55	Locais de varejo/serviço misto

Redes de revendedores autorizados

A Liberty Latin America mantém 620 parcerias de revendedores autorizados em seus territórios operacionais.

Categoria de revendedor	Número de parceiros	Gama de produtos
Revendedores de telecomunicações	380	Serviços móveis e de linha fixa
Revendedores de equipamentos de tecnologia	240	Equipamentos e dispositivos de networking

Canais de telemarketing e marketing digital

Métricas de desempenho de marketing digital e telemarketing para 2024:

• Gastes anuais de marketing digital: US $ 12,4 milhões
• Tamanho da equipe de telemarketing: 210 representantes
• Taxa de conversão de marketing digital: 4,7%
• Geração de leads de telemarketing: 42.000 leads qualificados mensais

Liberty Latin America Ltd. (LILA) - Modelo de negócios: segmentos de clientes

Consumidores de banda larga residencial

A partir do quarto trimestre de 2023, a Liberty Latin America atende a aproximadamente 6,1 milhões de assinantes de banda larga residencial na América Latina e no Caribe.

Região	Assinantes de banda larga	Receita mensal média por usuário (ARPU)
Chile	1,2 milhão	$35.50
Porto Rico	850,000	$42.75
Mercados do Caribe	1,5 milhão	$38.25

Pequenas e médias empresas

A Liberty Latin America tem como alvo 325.000 clientes pequenos e médios corporativos (PME) em seus mercados operacionais.

• Soluções de conectividade corporativa
• Serviços em nuvem
• Gerenciou a infraestrutura de TI
• Pacotes de segurança cibernética

Segmento de mercado	Número de clientes de PME	Receita média de serviço comercial mensal
Conectividade comercial	185,000	$275
Serviços em nuvem	95,000	$180
Serviços de TI gerenciados	45,000	$425

Clientes de negócios corporativos

A Liberty Latin America atende 1.250 grandes clientes corporativos com receitas anuais superiores a US $ 250 milhões.

Categoria de serviço corporativo	Contagem de clientes	Valor médio anual do contrato
Infraestrutura de telecomunicações	650	US $ 1,2 milhão
Soluções de segurança de rede	350	$850,000
Serviços em nuvem corporativa	250	US $ 1,5 milhão

Usuários de comunicação móvel

A Liberty Latin America fornece serviços móveis a 3,8 milhões de assinantes móveis em seus mercados.

Tipo de serviço móvel	Contagem de assinantes	ARPU móvel mensal média
Celular pré -pago	2,4 milhões	$12.50
Mobile pós -pago	1,4 milhão	$35.75

Buscadores de entretenimento digital

A Liberty Latin America oferece serviços de entretenimento digital a 2,9 milhões de clientes e streaming de clientes.

Serviço de entretenimento	Base de assinante	Taxa de assinatura mensal
TV a cabo	1,6 milhão	$45
Pacotes de streaming	1,3 milhão	$25

Liberty Latin America Ltd. (LILA) - Modelo de negócios: estrutura de custos

Manutenção e expansão da infraestrutura de rede

Em 2023, a Liberty Latin America registrou despesas de capital de US $ 601 milhões para investimentos em infraestrutura de rede. Os custos de manutenção de rede da empresa foram de aproximadamente US $ 215 milhões no ano fiscal.

Categoria de custo	Quantidade (USD)
Capex da infraestrutura de rede	$601,000,000
Despesas de manutenção de rede	$215,000,000

Investimentos de tecnologia e equipamentos

Os investimentos em tecnologia da Liberty Latin America em 2023 totalizaram US $ 187 milhões, com alocações específicas para:

• Atualizações de equipamentos de telecomunicações
• Modernização da infraestrutura digital
• Infraestrutura de computação em nuvem

Salários e treinamento de funcionários

O total de despesas de pessoal da Liberty Latin America em 2023 foi de US $ 456 milhões, incluindo:

Categoria de despesa	Quantidade (USD)
Salários da base	$392,000,000
Treinamento e desenvolvimento	$18,500,000
Benefícios e compensação	$45,500,000

Despesas de marketing e aquisição de clientes

As despesas de marketing para a Liberty Latin America em 2023 atingiram US $ 124 milhões, com o colapso da seguinte maneira:

• Marketing Digital: US $ 47 milhões
• Publicidade tradicional: US $ 38 milhões
• Campanhas de aquisição de clientes: US $ 39 milhões

Custos regulatórios de conformidade e licenciamento

As despesas regulatórias e de licenciamento de 2023 foram de US $ 52 milhões, abrangendo:

Categoria de conformidade	Quantidade (USD)
Licenciamento de telecomunicações	$29,000,000
Conformidade regulatória	$23,000,000

Estrutura de custo total para 2023: aproximadamente US $ 1,521 bilhão

Liberty Latin America Ltd. (LILA) - Modelo de negócios: fluxos de receita

Serviços de Internet baseados em assinatura

A Liberty Latin America registrou receita total de serviços residenciais de US $ 1,09 bilhão para o terceiro trimestre de 2023, com 5,4 milhões de clientes residenciais em seus mercados.

Tipo de serviço	Receita mensal média por usuário
Internet de banda larga	$35.67
Voz fixa	$18.45
Serviços de vídeo	$42.33

Planos de comunicação móvel

A receita de serviços móveis atingiu US $ 336 milhões no terceiro trimestre de 2023, com 3,1 milhões de assinantes móveis.

• Planos móveis pré-pagos: US $ 15 a US $ 45 por mês
• Planos móveis pós-pagos: US $ 35 a US $ 85 por mês
• Enterprise Mobile Solutions: $ 50- $ 250 por mês

Conteúdo digital e serviços de entretenimento

A receita de entretenimento digital gerou US $ 127 milhões em 2023.

Serviço	Taxa de assinatura mensal
VOD Streaming	$9.99
Pacotes esportivos premium	$29.99

Enterprise Telecommunications Solutions

A receita do segmento B2B totalizou US $ 412 milhões em 2023.

• Serviços em nuvem: US $ 500 a US $ 5.000 por mês
• Soluções de segurança de rede: US $ 1.000 a US $ 10.000 por mês
• Conectividade corporativa personalizada: US $ 2.000 a US $ 25.000 por mês

Taxas de acesso à rede por atacado

A receita atacadista totalizou US $ 187 milhões em 2023.

Tipo de acesso	Taxa por Mbps
Acesso à rede de fibras	$0.75
Compartilhamento de rede móvel	$0.45

Liberty Latin America Ltd. (LILA) - Canvas Business Model: Value Propositions

You're looking at the core value Liberty Latin America Ltd. delivers to its customers, which is really about providing the essential digital pipes for the region. It's not just about having a service; it's about the quality and reach of that service in a diverse geography.

High-speed, reliable broadband connectivity (up to Gigabit speeds)

We see a clear commitment to speed and capacity in the fixed network. By the end of 2024, a substantial 97% of Liberty Latin America Ltd.'s fixed networks were equipped to deliver speeds of at least 1 Gbps, with plans to approach 100% coverage in 2025. This focus on fiber-to-the-home (FTTH) technology underpins the reliability you expect.

Bundled Fixed-Mobile Convergence (FMC) services for value and simplicity

Bundling services is a major value driver, and the numbers show customers are taking advantage. As of the first quarter of 2025, Fixed-Mobile Convergence (FMC) penetration across key markets surpassed 30%. This strategy is working, as evidenced by the strong commercial momentum, with postpaid additions in Q3 2025 being the highest in three years. Overall, Liberty Latin America Ltd. added just over 100,000 net organic broadband and postpaid mobile subscribers in the first half of 2025 across its core growth segments.

Here's a quick look at the adoption metric:

Metric	Value as of Late 2025 Data Point
FMC Penetration (Key Markets)	>30% (Q1 2025)
H1 2025 Net Organic Broadband & Postpaid Additions	Just over 100,000
Q3 2025 Mobile Postpaid Additions	Highest in three years

Enterprise-grade connectivity and managed IT solutions for B2B clients

For business clients, the value proposition is rooted in the wholesale and enterprise network, Liberty Networks. This division saw its rebased revenue grow by 3% year-over-year in Q1 2025, specifically helped by managed services and B2B connectivity. The Q3 2025 results also noted better momentum in the B2B segment, showing that these specialized services are a growing part of the overall value delivered.

Extensive regional coverage across 20+ countries and territories

The sheer scale of operation is a value point in itself, offering a single partner across a wide footprint. Liberty Latin America Ltd. is a leading communications company operating in over 20 countries across Latin America and the Caribbean. The Liberty Networks division specifically connects more than 30 markets in the region through its infrastructure.

Resilient network infrastructure supported by subsea cables

Resilience comes from deep investment in physical assets. Liberty Networks operates nearly 50,000 kilometres of submarine fibre optic cable and 17,000 kilometres of terrestrial networks. This backbone is being actively upgraded to meet future demands. For example, the ongoing MAYA-1.2 reconfiguration is set to double the capacity for the Cayman Islands to up to 4 terabits per second in each direction. Furthermore, the new MANTA subsea cable system, estimated at 5,400 km in length, is designed to support up to 22 Tb/s per fiber pair (FP).

The infrastructure investment is clearly long-term.

• Liberty Networks operates nearly 50,000 km of submarine fibre.
• The MANTA system is estimated at 5,400 km long.
• MAYA-1.2 upgrade doubles capacity to up to 4 Tb/s per direction.
• The network connects Liberty Latin America Ltd. to more than 30 markets.

Finance: draft 13-week cash view by Friday.

Liberty Latin America Ltd. (LILA) - Canvas Business Model: Customer Relationships

You're looking at how Liberty Latin America Ltd. (LILA) keeps its millions of customers engaged across over 20 countries, balancing digital transformation with on-the-ground support.

Dedicated account management for B2B and wholesale enterprise clients is a core part of the strategy, especially through Liberty Networks and the B2B segments in operating companies like C&W Panama. Management noted better momentum in B2B revenue during the third quarter of 2025. However, Liberty Networks reported a decrease in enterprise revenue in Q3 2025, and C&W Panama also saw a decline in its B2B revenue for the same period. This indicates that while the focus is there, execution varies by market segment and location.

The push for digital self-service platforms for billing and support is significant, driven by a digital-first vision. Liberty Latin America is actively deploying a common, cloud-native architecture across its operating companies to deliver a revitalized B2C and B2B customer experience. This transformation involves integrating platforms like Salesforce Communication Cloud and MuleSoft APIs, aiming for 50% reusability in TMF Open APIs and an 80% increase in data accuracy. The goal is to offer a comprehensive suite of self-service applications, including personalized, zero-touch eCommerce options.

For customer care focus to reduce churn, particularly in challenged markets, Liberty Puerto Rico is a key area of attention. Postpaid churn in Liberty Puerto Rico continues to trend favorably, and the introduction of the new postpaid customer value proposition, Liberty Mix, in July 2025 is intended to support momentum in the second half of the year. Still, postpaid churn in Liberty Puerto Rico remains elevated following a challenging migration through 2024.

Loyalty programs tied to FMC bundles for increased stickiness are central to commercial strategy. The company is actively driving Fixed-Mobile Convergence (FMC) penetration higher, viewing it as a key differentiator. FMC penetration reached over 30% across key markets by Q1 2025. This focus is paying off, as postpaid additions in Q3 2025 were the highest in three years, led by Costa Rica, as the company pushes FMC. Overall, the group added just over 100,000 net organic broadband and postpaid subscribers in H1 2025 across Liberty Caribbean, C&W Panama, and Liberty Costa Rica.

Liberty Latin America maintains a retail store presence for in-person sales and service, although specific 2025 financial data on this channel is not detailed in recent earnings reports, which heavily emphasize digital growth and network improvements. The company serves customers across over 20 countries under brands like BTC, Flow, Liberty, and Más Móvil.

Here's a quick look at some key customer-related operational metrics as of the latest reporting periods in 2025:

Metric	Value/Period	Source Context
H1 2025 Net Organic Broadband & Postpaid Additions (Excl. PR)	Just over 100,000	Liberty Caribbean, C&W Panama, Liberty Costa Rica
Q1 2025 FMC Penetration	Over 30%	In key markets
Q3 2025 Postpaid Additions	Highest in three years	Led by Costa Rica, driven by FMC push
Q3 2025 Rebased Adjusted OIBDA Margin	39%	For the quarter, driven by customer base management
Digital Transformation API Reusability Target	Over 50%	In TMF Open APIs for faster time to market

The focus on customer base management, which helped maintain a 7% YoY rebased Adjusted OIBDA expansion in Q3 and YTD 2025, shows that these relationship efforts translate directly to financial results. If onboarding takes 14+ days, churn risk rises, especially in markets like Puerto Rico where migration issues have been a factor.

Liberty Latin America Ltd. (LILA) - Canvas Business Model: Channels

You're looking at how Liberty Latin America Ltd. (LILA) gets its services-mobile, fixed, and enterprise-into the hands of customers across its operating segments. The channel strategy is a mix of direct engagement for larger deals and broad retail/digital reach for the mass market.

Direct sales force for B2B and governmental contracts is a key avenue, especially through the Liberty Networks segment. While B2B revenue saw a 30% year-over-year decline in Q2 2025 on both reported and rebased bases, this was largely due to a tough comparison against strong project revenue in the prior year period. However, by Q3 2025, there was better momentum, with B2B revenue increasing by 2% on a rebased basis. Enterprise revenue within Liberty Networks continues to benefit from managed services and B2B connectivity.

For consumer reach, Liberty Latin America Ltd. (LILA) relies on physical retail stores and kiosks across operating segments. Specific counts for these points of sale aren't public, but the overall subscriber momentum suggests these physical touchpoints are active. For instance, across Caribbean, Panama, and Costa Rica operations, the company added close to 60,000 organic broadband and postpaid mobile net additions in Q1 2025.

The push toward digital self-service is significant, with online portals and mobile apps for self-service and sales being a strategic focus. Liberty Latin America Ltd. (LILA) is targeting 30% of its sales to come from high-growth digital services by the end of 2025. This aligns with the overall growth in Fixed-Mobile Convergence (FMC) penetration, a key differentiator.

For prepaid mobile services, which rely heavily on accessibility, third-party dealers and distributors are essential. While specific dealer metrics aren't itemized, the success in mobile revenue is evident in areas like C&W Caribbean, where mobile residential revenue grew 5% rebased in Q1 2025, driven partly by higher prepaid ARPU following price increases.

Call centers for customer service and telesales support the entire ecosystem. The company's focus on cost reduction and efficiency, which helped drive an 8% year-over-year rebased Adjusted OIBDA growth in H1 2025, involves streamlining operations that include these centers. In Liberty Puerto Rico, for example, the stabilization efforts included lower FTEs (Full-Time Equivalents) in the period, which would impact call center staffing and cost structures.

Here's a look at some of the key financial and statistical data points related to the business performance driving these channels as of late 2025:

Metric	Value	Period/Context
TTM Revenue	$4.43 Billion USD	As of December 2025
Q2 2025 Revenue	$1,087 million	Three months ended June 30, 2025
H1 2025 Revenue	$2,170 million	Six months ended June 30, 2025
Digital Sales Target	30%	Target for 2025
Q3 2025 B2B Revenue Growth (Rebased)	2%	Year-over-year
Q2 2025 B2B Revenue Change (Reported/Rebased)	(30%)	Year-over-year
H1 2025 Organic Net Additions (Excl. PR)	Just over 100,000	Broadband and Postpaid Mobile Subscribers
Q1 2025 Mobile Subscribers (Puerto Rico)	717,700	As of March 31, 2025

The company continues to see strong commercial momentum, with postpaid additions in Q3 2025 being the highest in three years, led by Costa Rica. Also, the Adjusted OIBDA margin reached 39% for Q3 2025 on a sequential basis.

Liberty Latin America Ltd. (LILA) - Canvas Business Model: Customer Segments

You're looking at the core customer groups for Liberty Latin America Ltd. (LILA) as of late 2025, based on their latest operational reports through the third quarter of 2025. The customer base is clearly segmented across consumer and business needs, with specific metrics showing where the growth-and the challenges-lie.

Residential consumers seeking bundled fixed (broadband, video) and mobile services represent a primary focus, especially through the Fixed-Mobile Convergence (FMC) strategy. By the end of Q3 2025, Liberty Latin America Ltd. reported a consolidated mobile subscription base of 6.68 million. This base included 101,700 net postpaid additions during Q3 2025, which offset prepaid losses. The fixed side saw a dip, with fixed line Revenue Generating Units (RGUs) at 3.98 million in Q3 2025, down 600 year-on-year. The success of bundling is shown by FMC penetration exceeding 30% in key markets as of Q1 2025. For context on recent momentum, the first half of 2025 saw over 100,000 net organic broadband and postpaid additions across the core operating segments (Liberty Caribbean, C&W Panama, and Liberty Costa Rica).

The company's residential performance varies by region; for instance, in Liberty Caribbean, mobile residential revenue increased by 6% rebased year-over-year in Q2 2025, supported by 41,000 net organic postpaid additions over the preceding twelve months.

Small and Medium Enterprises (SMEs) requiring connectivity and managed solutions, along with Large enterprises and governmental agencies needing high-capacity data and IT services, fall under the B2B category. This segment showed signs of recovery late in the year. While B2B revenue fell by 30% on both a reported and rebased basis in Q2 2025 due to tough comparisons with strong prior-year project revenue, Q3 2025 saw better momentum in B2B.

Here is a snapshot of the key customer-facing metrics we have for the residential and B2B segments through H1 and Q3 2025:

Segment Focus Area	Metric	Latest Reported Number (as of late 2025)	Period/Context
Residential Mobile	Consolidated Mobile Subscriptions	6.68 million	End of September 2025 (Q3)
Residential Mobile	Postpaid Net Organic Additions	101,700	Q3 2025
Residential Fixed	Fixed Line RGUs	3.98 million	Q3 2025
Residential Bundling	FMC Penetration	>30%	Key Markets (Q1 2025)
B2B/Enterprise	Revenue Change (YoY)	+2%	Q3 2025 Revenue Growth (Implied from total revenue up 2%)
B2B/Enterprise	Revenue Change (YoY)	-30%	Q2 2025 Reported/Rebased Decline

Wholesale carriers and content providers utilizing subsea capacity (Liberty Networks) form the final distinct segment. This division leverages the company's fiber optic network connecting over 30 markets in the region. Liberty Networks reported a 6% YoY rebased revenue growth in Q3 2025, specifically driven by subsea capacity sales.

The focus on wholesale capacity is a key driver for this part of the business, as evidenced by the Q3 2025 performance:

• Liberty Networks Q3 rebased revenue growth: 6%.
• Liberty Networks Q2 2025 rebased revenue decline: 3%.

The company is actively managing its customer relationships, excluding mobile-only customers from its official customer relationship count. If onboarding takes 14+ days, churn risk rises.

Liberty Latin America Ltd. (LILA) - Canvas Business Model: Cost Structure

You're looking at the cost side of Liberty Latin America Ltd. (LILA)'s operations as of late 2025. It's a capital-intensive business, so where the money goes is critical to watching for margin improvement.

The company has been actively managing its capital intensity, which directly impacts the spending on network assets. Management reaffirmed a plan to bring Property, Plant, and Equipment (P&E) additions down to a 14% of revenue target over the next few years, a reduction from the prior 16% level. You saw this trend in action in the third quarter of 2025, where P&E additions were reported at 13% of revenue for Q3. That focus on lower capital intensity is a key lever for future cash flow generation.

The balance sheet carries a significant debt load, which translates directly into fixed interest costs you must account for. As of the latest reports, Liberty Latin America Ltd. holds $8.2 billion in consolidated debt. This level of leverage results in a group leverage ratio of 4.7x. To put the cost of servicing that debt into perspective, the interest cover ratio was recently reported at a tight 0.84, which definitely signals that interest expense is a major component of the overall cost structure and a key risk if earnings dip.

Here's a quick look at some of the key financial metrics that define the cost environment you're dealing with:

Cost Metric Category	Financial Data Point	Value/Rate
Target CapEx as % of Revenue	Management Target for P&E Additions	14%
Actual CapEx as % of Revenue	Q3 2025 P&E Additions	13%
Consolidated Debt	Total Principal Amount Outstanding	$8.2 billion
Leverage Ratio	Group Leverage Ratio	4.7x
Interest Expense Proxy	Interest Cover Ratio	0.84
Operating Performance	Q3 2025 Adjusted EBITDA	$433 million

Network operating costs, which include things like maintenance, energy, and spectrum fees, are being actively managed alongside labor. Management has cost reduction programs in flight across all operating segments, aiming for enhanced operating leverage. You'll see management emphasizing solid execution on cost reduction initiatives to maintain Adjusted OIBDA expansion.

Labor and personnel costs are under the microscope, too. The forecast for margin expansion depends on management maintaining discipline on these costs while continuing digitization efforts. The company is streamlining its operating structure to achieve cost efficiencies, with these activities set to carry over into 2026.

For equipment costs, including what you spend on customer premise equipment (CPE), the focus on lower capital intensity is the clearest indicator of management's approach to managing these expenditures. The goal is to drive Adjusted EBITDA less P&E additions, which saw a 22% improvement year-over-year in Q3 2025, reaching a margin of 26%.

• Continue to monitor spectrum acquisition costs relative to network expansion needs.
• Watch for segment-specific cost improvements, like the efficiency initiatives in Liberty Caribbean.
• Labor cost discipline is explicitly tied to future margin forecasts.

Finance: draft 13-week cash view by Friday.

Liberty Latin America Ltd. (LILA) - Canvas Business Model: Revenue Streams

You're looking at the top-line performance for Liberty Latin America Ltd. (LILA) as of late 2025, focusing strictly on where the money comes in. The most recent reported figure you have is the Q3 2025 reported revenue of $1.11 billion, which represented a 2% increase year-over-year on a reported basis. The trailing twelve months (TTM) revenue ending September 30, 2025, stood at $4.43 billion.

Here's a quick look at the headline financial context around that revenue:

Metric	Amount
Q3 2025 Reported Revenue	$1.11 billion
TTM Revenue (as of Sep 30, 2025)	$4.43 billion
Annual Revenue 2024	$4.45 billion
Q3 2025 Revenue YoY Growth (Reported)	2%
Q3 2025 Revenue YoY Growth (Rebase)	1%

The revenue streams are fundamentally driven by subscriptions across fixed and mobile services, supplemented by business services and equipment sales. The commercial momentum in Q3 2025 was strong, showing year-over-year rebase revenue growth.

Residential subscription revenue from fixed services (broadband, video, voice) is a core component, with growth noted in specific operations:

• Liberty Caribbean saw residential fixed revenue increase by 5% on a rebase basis year-over-year in Q3 2025.
• Liberty Costa Rica's rebase growth was fueled by higher residential mobile revenue, but fixed services are a foundational part of that market's revenue base.

Residential subscription revenue from mobile services (postpaid and prepaid) showed particular strength:

• The company reported its highest quarterly mobile postpaid additions in three years during Q3 2025.
• Liberty Costa Rica's rebase revenue growth was primarily due to higher residential mobile revenue, driven by postpaid subscriber growth.
• Liberty Caribbean saw residential mobile revenue increase by 2% on a rebase basis.
• The push for Fixed-Mobile Convergence (FMC) penetration is a key strategic focus supporting this stream.

Business-to-Business (B2B) service revenue (enterprise and wholesale) is another significant driver, showing improved momentum:

• C&W Panama's B2B segment delivered 14% rebased growth, largely from large enterprise and government projects.
• C&W Panama's B2B revenue increased by approximately $20 million sequentially from Q2 2025.
• Liberty Networks saw 6% rebased revenue growth, driven by expansion in both wholesale and enterprise, with subsea capacity revenue being a key fueler.
• Liberty Caribbean's B2B revenue increased by 2% on a rebase basis.

Non-subscription revenue from equipment sales (e.g., buy-to-own CPE model) contributes to the mobile revenue performance, though specific dollar amounts for this stream aren't broken out separately in the high-level reports. You see its impact noted qualitatively:

• Residential mobile revenue growth in Liberty Costa Rica was explicitly fueled by higher mobile equipment sales.
• Overall mobile performance was bolstered by these equipment sales alongside postpaid additions.

Finance: draft 13-week cash view by Friday.