The Sherwin-Williams Company (SHW): Modelo de Negócios Canvas [Jan-2025 Atualizado]

Mergulhe no mundo vibrante de Sherwin-Williams, uma potência de pintura e revestimentos que transforma superfícies e indústrias com sua abordagem inovadora de cor e proteção. De empreiteiros profissionais a entusiastas de bricolage, esse líder global criou meticulosamente um modelo de negócios que vai muito além da produção simples de tinta, tecendo parcerias estratégicas, tecnologia de ponta e uma compreensão abrangente das necessidades dos clientes em diversos segmentos de mercado. Descubra como Sherwin-Williams pintou seu caminho para o sucesso por meio de um sofisticado modelo de negócios que combina a criatividade, a experiência técnica e a inovação estratégica.

A Sherwin -Williams Company (SHW) - Modelo de Negócios: Parcerias -Chaves

Fornecedores estratégicos de matérias -primas

Sherwin-Williams faz parceria com os principais fornecedores de matéria-prima na indústria química:

Categoria de material	Valor anual de compras	Principais fornecedores
Resinas	US $ 412 milhões	Dow Chemical, Basf SE
Pigmentos	US $ 287 milhões	Tronox Limited, Materiais Venator
Solventes	US $ 196 milhões	ExxonMobil Chemical, Shell Chemical

Parceiros de varejo

Sherwin-Williams mantém parcerias estratégicas de varejo:

• Home Depot: mais de 4.000 departamentos de pintura na loja
• Lojas de pintura independentes: Rede de 1.200 mais de varejistas locais
• Lowe's: cobertura de parceria limitada

Fornecedores de equipamentos de fabricação e tecnologia

As parcerias de tecnologia e equipamentos incluem:

Tipo de parceria	Investimento anual	Parceiros -chave
Equipamento de fabricação	US $ 78 milhões	Nordson Corporation, Ika Works
Tecnologia de automação	US $ 45 milhões	Siemens, grupo ABB

Colaborações de pesquisa e desenvolvimento

As parcerias de P&D se concentram nas inovações de engenharia química:

• Instituto de Tecnologia de Massachusetts (MIT): Grant de Pesquisa Anual de US $ 12 milhões
• Universidade da Califórnia, Berkeley: tecnologias de revestimento sustentável
• Pesquisa corporativa da BASF: Desenvolvimento Avançado de Material

Rede Global de Logística e Distribuição

Parcerias de distribuição que cobrem mercados internacionais:

Região	Parceiros de logística	Volume anual de distribuição
América do Norte	FedEx, UPS	126 milhões de galões
Europa	DB Schenker, Dhl	42 milhões de galões
Ásia-Pacífico	Maersk, CMA CGM	31 milhões de galões

A Sherwin -Williams Company (SHW) - Modelo de Negócios: Atividades -chave

Fabricação de tintas e revestimentos

Capacidade anual de produção: 1,5 bilhão de galões de tinta e revestimentos em 2023

Instalações de fabricação	Número	Locais globais
Total das fábricas	39	Estados Unidos, Canadá, México, Brasil, Reino Unido, China
Investimento de produção	US $ 412 milhões	Despesas de capital em 2023

Pesquisa e inovação de produtos

Investimento de P&D: US $ 194 milhões em 2023

• 3.500 patentes ativas
• 125 cientistas e engenheiros de pesquisa
• 5 centros de pesquisa dedicados

Marketing global e desenvolvimento de marca

Métrica de marketing	Valor
Gastos anuais de marketing	US $ 336 milhões
Presença global da marca	Mais de 60 países

Gerenciamento de vendas e distribuição

Rede de distribuição: 4.760 lojas de propriedade da empresa

• América do Norte: 4.200 lojas
• Internacional: 560 lojas
• Volume anual de vendas: US $ 22,4 bilhões em 2023

Serviços de consulta de tecnologia e design de cores

Métrica de serviço	Detalhes
Equipe de consulta em cores	250 especialistas em cores dedicadas
Ferramentas de cores digitais	7 plataformas de seleção de cores proprietárias

A Sherwin -Williams Company (SHW) - Modelo de negócios: Recursos -chave

Instalações de fabricação avançadas em todo o mundo

A Sherwin-Williams opera 141 instalações de fabricação globalmente a partir de 2023, com uma pegada total de fabricação que abrange a América do Norte, Europa e Ásia. A rede de fabricação global da empresa cobre aproximadamente 4,4 milhões de pés quadrados de espaço de produção.

Região	Número de instalações de fabricação	Espaço total de produção
América do Norte	98	3,2 milhões de pés quadrados
Europa	27	0,8 milhão de pés quadrados
Ásia	16	0,4 milhão de pés quadrados

Recursos de pesquisa em tecnologia de cores e tintas

A empresa investe US $ 330 milhões anualmente em pesquisa e desenvolvimento. Seus centros de pesquisa incluem:

• Centro de Inovação Global em Cleveland, Ohio
• Centro de Tecnologia Avançada em Pittsburgh, Pensilvânia
• Vários instalações de pesquisa regional em diferentes continentes

Reputação da marca em revestimentos

Sherwin-Williams segura Liderança de mercado com 16,3% de participação de mercado No segmento de revestimentos arquitetônicos. O valor da marca da empresa é estimado em US $ 12,4 bilhões em 2023.

Força de trabalho qualificada

Métrica da força de trabalho	2023 dados
Total de funcionários	67,200
Funcionários com diplomas avançados	4,800
Pessoal especializado em P&D	1,200

Plataformas de seleção de cores digitais

As plataformas digitais da empresa incluem:

• Visualizador Colorsnap (usado por 22 milhões de usuários exclusivos anualmente)
• Integração de software de design profissional
• Aplicativo móvel com 5,6 milhões de usuários ativos

A empresa Sherwin -Williams (SHW) - Modelo de Negócios: Proposições de Valor

Soluções de tinta e revestimento duráveis ​​de alta qualidade

Sherwin-Williams oferece produtos de pintura com classificação de durabilidade média de 15 a 20 anos. As linhas de produtos incluem:

• Duração Home Interior Paint: US $ 54,99 por galão
• LATEX ACRÁLICO DO EXTERIOR SUPERPAINT: US $ 68,49 por galão
• Emerald Exterior House Paint: US $ 89,99 por galão

Linha de produtos	Faixa de preço	Segmento de mercado
Soluções de revestimento profissional	$ 45- $ 120 por galão	Comercial/Industrial
Linhas de tinta residenciais	$ 35- $ 90 por galão	Proprietários de imóveis/bricolage

Tecnologia inovadora de cores e experiência em design

Capas de tecnologia de visualização de coresnap 95% das plataformas de seleção de cores digitais. Investimento anual de P&D: US $ 253 milhões em 2023.

Gama abrangente de produtos

As categorias de produtos incluem:

• Revestimentos arquitetônicos
• Revestimentos industriais
• Revestimentos de desempenho
• Marcas de consumo

Ofertas sustentáveis ​​de produtos

Linhas de produtos ecológicas representam 28% do portfólio total de produtos. Produtos de baixo VOC: US ​​$ 412 milhões em receita anual.

Suporte excepcional ao cliente

Equipe de suporte técnico: 3.200 representantes profissionais. Classificação média de satisfação do cliente: 4.6/5.

Canal de suporte	Interações anuais	Tempo de resposta
Suporte online	1,2 milhão	Menos de 2 horas
Suporte telefônico	850,000	Menos de 15 minutos

A Sherwin -Williams Company (SHW) - Modelo de Negócios: Relacionamentos do Cliente

Serviços profissionais de suporte ao cliente

A Sherwin-Williams fornece canais dedicados de suporte ao cliente com 4.248 lojas de propriedade da empresa na América do Norte a partir de 2023. Sua equipe de suporte ao cliente lida com aproximadamente 15,2 milhões de interações profissionais e de varejo anualmente.

Canal de suporte	Volume anual	Tempo médio de resposta
Suporte telefônico	6,7 milhões de interações	12 minutos
Suporte online	5,3 milhões de interações	24 horas
Suporte na loja	3,2 milhões de interações	Engajamento direto

Consulta colorida e assistência ao projeto

A Sherwin-Williams oferece serviços de consulta de cores gratuitos por meio de 1.600 especialistas em cores treinadas em sua rede de varejo. Em 2023, eles realizaram aproximadamente 287.000 consultas de design profissional.

Ferramentas de seleção de cores online e móveis

As plataformas de seleção de cores digitais incluem:

• Visualizador Colorsnap (aplicativo móvel com 12,6 milhões de downloads)
• Ferramenta de visualização de quarto online
• Simulador de pintura virtual

Programas de fidelidade para empreiteiros profissionais

O Programa de Contratante Profissional inclui:

Nível de programa	Participantes anuais	Intervalo de desconto
Nível de bronze	42.000 contratados	5-7% de desconto
Nível de prata	18.500 contratados	8-12% de desconto
Nível de ouro	7.200 contratados	13-15% de desconto

Treinamento técnico e recursos educacionais

Sherwin-Williams fornece recursos de treinamento abrangentes:

• Sessões anuais de treinamento: 42.000 participantes profissionais
• Módulos de treinamento on -line: 89.000 cursos concluídos
• Labinos técnicos: 156 sessões em 2023

Investimento total em plataformas de relacionamento com clientes em 2023: US $ 47,3 milhões

The Sherwin -Williams Company (SHW) - Modelo de Negócios: Canais

Vendas diretas a empreiteiros profissionais

Em 2023, Sherwin-Williams gerou US $ 22,86 bilhões em vendas líquidas, com uma parcela significativa dos canais profissionais de contratados.

Segmento de canal	Volume anual de vendas	Penetração de mercado
Vendas profissionais de contratantes	US $ 8,4 bilhões	36,8% da receita total

• Representantes de vendas dedicados
• Gerenciamento de conta de contratante especializada
• Programas personalizados de preços e pedidos em massa

Parcerias de varejo com lojas de melhorias domésticas

Parcerias com os principais varejistas contribuem substancialmente para a estratégia de distribuição.

Parceiro de varejo	Contribuição de vendas	Duração da parceria
O depósito da Home	US $ 3,2 bilhões	Mais de 15 anos
Lowe's	US $ 2,7 bilhões	Mais de 12 anos

Lojas de pintura de propriedade da empresa

A partir de 2023, a Sherwin-Williams opera 4.712 lojas de propriedade da empresa em todo o mundo.

Localização da loja	Número de lojas	Receita anual da loja
Estados Unidos	4,360	US $ 12,5 bilhões
Internacional	352	US $ 1,8 bilhão

Plataformas de comércio eletrônico

Os canais de vendas digitais representam 12,4% da receita total da empresa em 2023.

• Sistema de pedidos on -line proprietários
• Aplicativo móvel com ferramentas de seleção de produtos
• Tecnologia de visualização de cores digitais

Informações sobre marketing digital e produto on -line

O orçamento de marketing digital em 2023 foi de US $ 186 milhões.

Canal digital	Visitantes mensais do site	Seguidores de mídia social
Site Sherwin-Williams	2,3 milhões	N / D
Instagram	N / D	345,000

A Sherwin -Williams Company (SHW) - Modelo de negócios: segmentos de clientes

Pintores e contratados profissionais

Representa aproximadamente 40% da receita total da Sherwin-Williams, com volume anual de vendas de US $ 6,2 bilhões em segmento profissional para 2023.

Características do segmento	Quota de mercado	Gastos anuais
Contratados de pintura comercial	22%	US $ 2,8 bilhões
Empreiteiros de pintura residencial	18%	US $ 3,4 bilhões

Proprietários residenciais

Responda por aproximadamente 35% da receita total da empresa, gerando US $ 5,4 bilhões em vendas durante 2023.

• Segmento de mercado de melhoramento da casa DIY
• Gastos médios do cliente: US $ 350 a US $ 750 por ano
• Demografia Primária: Proprietários de Casas de 35 a 55 anos

Empresas comerciais e industriais

Representa 15% da receita da empresa, com vendas anuais de US $ 2,3 bilhões em 2023.

Segmento da indústria	Penetração de mercado	Receita anual
Fabricação	6%	US $ 900 milhões
Gerenciamento de instalações	5%	US $ 750 milhões
Infraestrutura	4%	US $ 650 milhões

Empresas de arquitetura e designers

Contribui com 7% para a receita total, gerando US $ 1,1 bilhão em vendas para 2023.

• Segmento de mercado orientado a especificação
• Valor médio do projeto: US $ 75.000 a US $ 250.000
• Foco primário: projetos comerciais e institucionais

Mercados de revestimento automotivo e marinho

Gera 3% da receita da empresa, com vendas anuais de US $ 460 milhões em 2023.

Segmento de mercado	Volume de vendas	Taxa de crescimento
Revestimentos automotivos	US $ 310 milhões	2.5%
Revestimentos marinhos	US $ 150 milhões	1.8%

A Sherwin -Williams Company (SHW) - Modelo de Negócios: Estrutura de Custos

Aquisição de matéria -prima

Despesas anuais de matéria -prima para 2023: US $ 4,2 bilhões

Categoria de matéria -prima	Custo anual	Porcentagem do total de despesas de matéria -prima
Pigmentos	US $ 1,26 bilhão	30%
Resinas	US $ 1,05 bilhão	25%
Solventes	US $ 840 milhões	20%
Aditivos	US $ 630 milhões	15%
Materiais de embalagem	US $ 420 milhões	10%

Despesas de fabricação e produção

Custos de fabricação totais para 2023: US $ 2,8 bilhões

• Custos de mão -de -obra: US $ 980 milhões
• Manutenção do equipamento: US $ 420 milhões
• Consumo de energia: US $ 350 milhões
• Interior da instalação: US $ 560 milhões
• Controle de qualidade: US $ 210 milhões

Investimentos de pesquisa e desenvolvimento

Despesas de P&D para 2023: US $ 332 milhões

Área de foco em P&D	Valor do investimento
Novas tecnologias de pintura	US $ 165 milhões
Soluções de revestimento sustentável	US $ 98 milhões
Tecnologias de correspondência de cores digitais	US $ 69 milhões

Operações de marketing e vendas

Despesas totais de marketing e vendas para 2023: US $ 1,5 bilhão

• Publicidade e promoções: US $ 450 milhões
• Compensação da força de vendas: US $ 375 milhões
• Marketing Digital: US $ 225 milhões
• Feira de feira e marketing de eventos: US $ 150 milhões
• Gerenciamento de relacionamento com clientes: US $ 300 milhões

Distribuição global e logística

Custos totais de distribuição e logística para 2023: US $ 1,1 bilhão

Componente de logística	Custo anual
Transporte	US $ 495 milhões
Armazenamento	US $ 330 milhões
Gerenciamento de inventário	US $ 165 milhões
Envio internacional	US $ 110 milhões

A Sherwin -Williams Company (SHW) - Modelo de negócios: fluxos de receita

Vendas de tintas arquitetônicas

Em 2023, Sherwin-Williams registrou receita de vendas de tintas arquitetônicas de US $ 7,78 bilhões. Este segmento inclui:

• Vendas de tintas residenciais
• Vendas comerciais de tintas
• Produtos de mercado de bricolage

Categoria de produto	2023 Receita	Quota de mercado
Tinta residencial	US $ 4,2 bilhões	38%
Tinta comercial	US $ 3,58 bilhões	32%

Revestimentos industriais e de proteção

A receita de revestimentos industriais em 2023 atingiu US $ 3,45 bilhões, com os principais mercados, incluindo:

• Fabricação
• Construção
• Projetos de infraestrutura

Segmento industrial	2023 Receita
Revestimentos de fabricação	US $ 1,87 bilhão
Revestimentos de proteção	US $ 1,58 bilhão

Produtos de refinamento automotivo

O segmento de refinamento automotivo gerou US $ 2,1 bilhões em receita para 2023, cobrindo:

• Reparo de colisão
• Pintura automotiva profissional
• A reposição automotiva

Revestimentos de desempenho para indústrias especializadas

A receita especializada dos revestimentos de desempenho totalizou US $ 1,95 bilhão em 2023, incluindo:

• Revestimentos marinhos
• Revestimentos aeroespaciais
• Aplicações industriais especializadas

Serviços de consulta e design de cores

Os serviços profissionais de consulta em cores geraram aproximadamente US $ 250 milhões em receita adicional para 2023, incluindo:

• Correspondência digital de cores
• Consultas do Centro de Design
• Serviços de design profissional

Fluxo de receita	2023 Receita total	Porcentagem de vendas totais
Vendas de tintas arquitetônicas	US $ 7,78 bilhões	42%
Revestimentos industriais	US $ 3,45 bilhões	19%
Refinamento automotivo	US $ 2,1 bilhões	11%
Revestimentos de desempenho	US $ 1,95 bilhão	10%
Consulta de cores	US $ 250 milhões	1%

The Sherwin-Williams Company (SHW) - Canvas Business Model: Value Propositions

Differentiated solutions that drive professional customer productivity.

For one work truck manufacturer, optimizing the finishing line with Sherwin-Williams expertise resulted in the potential to increase profit by more than $600,000 per month. This was achieved by increasing capacity from one unit per shift to a potential of four units per shift through process streamlining and product system switching.

Highest quality and durability in interior/exterior paints (J.D. Power 2025).

Product Category	J.D. Power 2025 Score (out of 1,000)	Ranking
Interior Paint	728	Highest
Exterior Paint	726	Highest
Exterior Stain	722	Second

Immediate product availability and technical expertise at company stores.

The Sherwin-Williams Paint Store ranked highest in the paint retailer segment with a score of 750 in the J.D. Power 2025 U.S. Paint Satisfaction Study. The Company-operated store chain includes more than 5,400 locations. Paint Stores Group net sales increased 2.3% in Q1 2025 and 5.1% in Q3 2025. Same-store sales for the Paint Stores Group increased 3.6% in the third quarter of 2025.

High-performance industrial and protective coatings for specialized uses.

The industrial coatings segment generated $6.27 billion in sales in 2024. The Performance Coatings Group (PCG) saw net sales rise 1.7% in Q3 2025, supported by packaging and auto-refinish coatings. Protective and marine coatings saw a high-single digit percentage increase in net sales in Q2 2025 and double-digit gains in Q3 2025. Packaging coatings achieved double-digit percentage growth for the full year 2024.

Color and design tools like the ColorSnap app for digital innovation.

• ColorSnap Visualizer for mobile integrates an augmented reality (AR) experience called Instant Paint.
• The app allows users to test any of the 1,500 available colors on walls in real time.
• The ColorSnap Precision technology is available in-store for fast, precise, custom color matching.

For the full year 2024, consolidated Net sales reached a record of $23.10 billion.

The Sherwin-Williams Company (SHW) - Canvas Business Model: Customer Relationships

You're looking at how The Sherwin-Williams Company keeps its diverse customer base-from the single-crew contractor to the global OEM-locked in. It's a multi-pronged approach, heavy on personal service where it matters most, and digital where efficiency is key. The core of this relationship strategy is definitely the Paint Stores Group (PSG), which operates a unique controlled-distribution model through 4,773 company-owned specialty paint stores across the USA, Canada, and the Caribbean as of December 31, 2024.

For the professional segment, which is the backbone of PSG, the relationship is high-touch. Store managers and field sales reps provide dedicated service. This focus paid off in Q2 2025, where net sales from stores open more than twelve calendar months increased 0.8%. Looking at Q1 2025, PSG sales overall increased 2.3%, and the segment margin improved 120 basis points year-over-year to 18.4%. Specific professional end markets showed strength, with residential repaint sales up a mid-single digit percentage in Q2 2025.

The Sherwin-Williams Company is definitely leaning into making the professional experience seamless. They offer specific programs to deepen these ties:

• PRO+ program for exclusive pricing.
• Flexible credit plans at 0% interest.
• Free, convenient delivery to the job site.
• Consistent preferential pricing across all stores.

The commitment to personalized, in-language support is clear through the El Aliado del PRO initiative. This program is designed to help Spanish-speaking professionals, offering expert advice in their language. They staff stores with experts to help in the customer's language, with reports indicating more than 6,000 Spanish-speaking experts available in stores. They even publish Pintor PRO, a bilingual magazine written for and about Latino contractors.

For the DIY and smaller professional customers, self-service digital tools are increasingly important. The company is actively executing a multi-year phased process to upgrade and harmonize its IT systems, which includes a broader digitization initiative. This digital push supports personalized communications, which they use to enhance satisfaction.

The relationship with industrial OEM clients, primarily served by the Performance Coatings Group (PCG), is consultative and long-term. PCG sells high-performance coatings to industrial customers in over 120 countries worldwide. While Q1 2025 saw a sales decline in PCG, partially due to an approximate 3% impact from unfavorable currency translation, the company's stated goal is to provide differentiated solutions that drive customer productivity and profitability. For context, PCG generated $6.27 billion in sales in 2024.

Here's a quick look at how the core customer-facing segments performed, using the latest available figures:

Metric	Segment/Group	Value	Period
Net Sales	Consolidated (Reported)	$6.36 billion	Q3 2025
Same-Store Sales Growth	Paint Stores Group (PSG)	0.8%	Q2 2025
Segment Margin	Paint Stores Group (PSG)	18.4%	Q1 2025
Net Sales	Performance Coatings Group (PCG)	Effectively flat	Q2 2025
Full Year Guidance (Adjusted EPS)	Company-wide	Range of $11.25 to $11.45 per share	Full Year 2025

The company's overall focus remains on deepening these relationships, as management stated they continue to make investments confident they will deepen existing customer relationships and capture incremental share. Finance: draft 13-week cash view by Friday.

The Sherwin-Williams Company (SHW) - Canvas Business Model: Channels

You're looking at the pathways The Sherwin-Williams Company uses to get its products to market as of late 2025. It's a multi-pronged approach, balancing direct control with broad retail access.

Company-owned stores (Paint Stores Group) for professional customers represent the core distribution engine. As of the last reported quarter in 2025, the total number of stores and branches stood at 5,369.00, an increase from 5,344.00 the prior quarter. For the full year 2024, this group generated $13.19 billion in revenue, accounting for 46.35% of the consolidated net sales of $23.10 billion. In the third quarter of 2025, net sales from stores open more than twelve calendar months increased by 3.6%. For the first quarter of 2025, net sales for the Paint Stores Group reached $2.94 billion, a 2.3% increase year-over-year.

Third-party retailers and home centers (Consumer Brands Group) serve the do-it-yourself (DIY) market and other retail channels. This group faced headwinds in early 2025; for instance, Q1 2025 net sales were reported at $762.2 million, a 6% decline from Q1 2024. In Q3 2025, revenue for the Consumer Brands Group was $770.1 million, down from $790.5 million the prior year. In fiscal year 2024, this segment generated $8.41 billion in revenue, representing 29.56% of the total.

The direct sales force for Performance Coatings Group (industrial/OEM) focuses on highly-engineered solutions globally. This group's channel is direct to industrial customers in markets like construction, packaging, and transportation across over 120 countries. While Q1 2025 net sales for the Performance Coatings Group decreased by 4.8%, the segment was effectively flat in Q2 2025. In fiscal year 2024, the Global Finishes Group, which aligns with this segment, recorded $6.85 billion in revenue, or 24.09% of the total.

E-commerce platforms and the ColorSnap mobile application support both professional and consumer selection processes. The ColorSnap Visualizer app allows users to test any of the company's 1,500 colors on walls in real time using augmented reality (AR) via the Instant Paint feature. The ColorSnap Match device, available in-store, works with a smartphone to scan a color from any surface and match it to the closest paint color. The app also includes a Paint Calculator feature.

Distribution centers supporting the global supply chain are essential for moving product from manufacturing to the various sales channels. The company operates with global headquarters in Cleveland, Ohio, and serves customers in over 120 countries.

Here's a quick look at the segment revenue performance based on the latest available figures:

Segment/Group	Reported Period	Net Sales/Revenue Amount	Year-over-Year Change
Paint Stores Group (PSG) - Same Store Sales	Q3 2025	N/A	3.6% increase
Paint Stores Group (PSG) - GAAP Revenue	Q2 2025	$3.70 billion	2.3% increase
Consumer Brands Group (CBG) - Revenue	Q3 2025	$770.1 million	Decline from $790.5 million
Consumer Brands Group (CBG) - Net Sales	Q1 2025	$762.2 million	6.0% decrease
Consolidated Net Sales (TTM)	Ending September 30, 2025	$23.276 billion	0.96% increase

The digital tools help streamline the specification journey for both pros and homeowners:

• ColorSnap Visualizer offers real-time AR visualization of 1,500 colors.
• ColorSnap Match device provides low-cost mobile color scanning.
• The company plans to open 80-100 North America Paint Stores in 2025.
• In Q1 2025, the company opened 18 new stores in the Paint Stores Group segment.

Finance: draft 13-week cash view by Friday.

The Sherwin-Williams Company (SHW) - Canvas Business Model: Customer Segments

You're looking at how The Sherwin-Williams Company structures its approach to its buyers, which is fundamentally organized around its three main operating segments. Honestly, the data clearly shows a heavy reliance on the professional trade, but the other segments are crucial for overall scale and diversification.

The core focus is definitely on the professional side, served overwhelmingly through the Paint Stores Group (PSG). This segment captures the Professional Architectural Painting Contractors, the Residential Repaint market, and the New Residential home builders. For example, in Q2 2025, residential repaint sales grew at a mid-single digit rate, showing continued strength from prior growth investments, even in a down market. Also, protective and marine coatings, part of this group, grew by a high-single digit percentage for the fourth consecutive quarter in Q2 2025. This group generated $13.19 billion in revenue in fiscal year 2024, representing 46.35% of total revenue.

The Industrial and OEM customers are primarily served by the Performance Coatings Group (PCG), also known as the Global Finishes Group. This group handles specialized needs like Automotive, Packaging, and Marine applications outside the PSG's scope. While the overall PCG saw a 4.8% sales decline in Q1 2025, the Packaging sub-segment showed resilience, growing by a double digit percentage in Q2 2025. In fiscal year 2024, this group brought in $6.85 billion, or 24.09% of the total revenue.

The Do-It-Yourself (DIY) homeowners segment is captured within the Consumer Brands Group (CBG), which sells through retail partners and dealers. This segment faced headwinds; its net sales decreased by 6.0% in Q1 2025 due to persistent softness in North American DIY demand. Still, the median household income (HHI) of the captured market across the company has been rising, hitting $74.5K as of August 2024.

The relative importance of these customer groups, based on the latest full-year segment revenue data, looks like this:

Customer Segment Grouping	Primary SHW Operating Segment	FY 2024 Revenue (Approximate)	FY 2024 Revenue Share	Key 2025 Performance Indicator (Latest Available)
Professional Architectural Painting Contractors, New Home Builders, Commercial Property Managers	Paint Stores Group (PSG)	$13.19 B	45.08% to 46.35%	PSG Sales up 2.3% in Q1 2025; Residential Repaint up mid-single digits in Q2 2025.
Industrial and OEM customers (Automotive, Packaging, Marine, Wood)	Performance Coatings Group (PCG) / Global Finishes Group (GFG)	$6.85 B	24.09% to 25.12%	Packaging sales up by a double digit percentage in Q2 2025.
Do-It-Yourself (DIY) homeowners (via retail partners)	Consumer Brands Group (CBG)	$8.41 B	29.56%	CBG Sales down 6.0% in Q1 2025 due to soft DIY demand.

The company's strategy in 2025, despite choppy demand, was to maintain discipline while focusing on where the money is made. Management reaffirmed its full-year 2025 guidance for consolidated net sales to be up a low-single digit percentage compared to 2024.

You can see the focus on the professional segment by looking at the store count and service level. The Sherwin-Williams Company had 4,773 company-owned specialty paint stores as of December 31, 2024, which exclusively serve the professional trade with branded products.

The company also caters to specific needs within these groups, which you see reflected in the segment performance:

• Professional Contractors: Strong performance in residential repaint and protective/marine coatings.
• Industrial/OEM: Packaging is a key growth driver, offsetting softness elsewhere.
• DIY Homeowners: Facing North American softness, but the brand is succeeding at drawing higher-income customers.
• Commercial Property Managers: Results were noted as under pressure in Q2 2025 due to delayed capital expenditure spending.

The Sherwin-Williams Company (SHW) - Canvas Business Model: Cost Structure

You're looking at the cost side of The Sherwin-Williams Company's operations as of late 2025. It's a structure heavily influenced by input prices, a massive physical footprint, and ongoing strategic realignment.

The cost structure is dominated by several key areas. Raw material procurement remains a critical, volatile component. Back in January 2025, The Sherwin-Williams Company was anticipating a low single-digit percentage increase in raw material costs for the full year, alongside tariff impacts. This pressure on input costs, which include titanium dioxide ($\text{TiO}_2$), industrial resins, and solvents, directly impacts the Cost of Goods Sold, though the company has been focused on gross margin expansion through pricing discipline.

Selling, General, and Administrative (SG&A) expenses are extensive, reflecting the scale of the controlled store network and corporate overhead. For the second quarter of 2025, SG&A costs grew 9% to $2.01 billion. This increase was attributed to a combination of factors:

• A broader restructuring initiative related to softer demand.
• Sooner than anticipated building-related costs, such as those for the new global headquarters and R&D buildings.
• Heightened growth investment in the Paint Stores Group to capitalize on competitive opportunities.

Management maintained guidance for the full year 2025 that SG&A will increase by a low single-digit percentage.

Operating costs for the large, controlled store network are embedded within SG&A and other operating expenses, driven by employee-related costs and the ongoing expansion. The company opened 38 net new stores year-to-date as of the Q2 2025 earnings release.

To manage costs amid choppy demand, The Sherwin-Williams Company has made significant adjustments to its investment and restructuring plans for 2025. Capital expenditures (CapEx) were actively reduced. The company cut its planned spending by $170 million, bringing the total CapEx for 2025 down to $730 million. This figure includes an expected $115 million investment in new facilities for the year.

Furthermore, restructuring expenses were accelerated and increased. The full-year target for restructuring initiatives was more than doubled to approximately $105 million, or $0.32 per share, for the full year 2025. These actions are expected to generate annual savings of approximately $80 million.

Here's a quick look at some of the key cost-related financial figures reported or guided for 2025:

Cost Component	Specific Amount/Rate	Period/Context
Total Capital Expenditures (CapEx)	$730 million	Full Year 2025 Guidance (Reduced)
Restructuring Expenses Target	$105 million (or $0.32 per share)	Full Year 2025 Target
SG&A Expenses	$2.01 billion	Q2 2025 Actual
SG&A Growth Rate	9% increase	Q2 2025 Year-over-Year
Non-Operating Costs Headwind	Approximately $75 million	Q2 2025 Actual
Expected Annual Restructuring Savings	Approximately $80 million	From 2025 Restructuring Actions

To be fair, the reported restructuring charge in Q2 2025 was $0.18 per share, and Q1 2025 saw $0.06 per share, meaning the year-to-date impact before the full $105 million target was set or fully realized was already substantial.

The Sherwin-Williams Company (SHW) - Canvas Business Model: Revenue Streams

You're looking at the core ways The Sherwin-Williams Company brings in money, which is heavily weighted toward its direct-to-professional channel. The revenue streams are segmented clearly across the three main operating groups, reflecting where the company focuses its sales efforts.

The overall revenue generation for The Sherwin-Williams Company is structured around these three primary sources, as represented in the Business Model Canvas:

• Sales from Paint Stores Group (PSG), representing 57% of total sales.
• Sales from Performance Coatings Group (PCG), representing 29% of total sales.
• Sales from Consumer Brands Group (CBG), representing 14% of total sales.

For the second quarter of 2025, the absolute revenue figures from these segments give you a clearer picture of the scale. The Paint Stores Group generated $3.70 billion in net sales for the quarter, a 2.3% increase year-over-year. This growth was fueled by selling price increases and strength in professional end markets like protective and marine coatings, which saw high-single-digit growth.

The Performance Coatings Group reported net sales of $1.80 billion in Q2 2025, which was flat overall compared to the prior year. Still, specific areas within PCG showed strength, with packaging and coil coatings delivering double-digit growth, offsetting declines elsewhere. The Consumer Brands Group, however, saw a decrease in net sales, reporting $809.40 million in Q2 2025, down 4.1%, driven by soft DIY demand in North America and unfavorable foreign currency translation.

Pricing actions are a key lever in driving revenue, especially in the largest segment. You see revenue from selling price increases contributing to the top line; for instance, in Q2 2025, the Paint Stores Group saw its growth supported by pricing actions. Management commentary in late 2025 indicated expectations for revenue from selling price increases to be in the mid-single digits in PSG for that period.

Here's a quick look at the Q2 2025 segment revenue snapshot:

Segment	Q2 2025 Net Sales (USD)	Approximate % of Total Sales (as per BMC outline)
Paint Stores Group (PSG)	$3.70 billion	57%
Performance Coatings Group (PCG)	$1.80 billion	29%
Consumer Brands Group (CBG)	$809.40 million	14%

Looking ahead, the financial outlook for the full year 2025 reflects the challenging demand environment. The company narrowed its full-year guidance for adjusted diluted EPS to a range of $11.25 to $11.45 per share. This compares to an actual of $11.33 per share in 2024.

Other financial data points relevant to the revenue stream execution include:

• Consolidated Net sales for Q2 2025 increased 0.7% to $6.31 billion.
• The company returned $1.27 billion to shareholders in Q2 2025 through dividends and share repurchases.
• Adjusted EBITDA margin for Q3 2025 expanded 60 basis points to 21.4%.