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Thryv Holdings, Inc. (THRY): تحليل مصفوفة ANSOFF |
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في المشهد الرقمي سريع التطور، تبرز شركة Thryv Holdings, Inc. كقوة استراتيجية، حيث ترسم بدقة مسارًا عبر التضاريس المعقدة لحلول تكنولوجيا الأعمال الصغيرة والمتوسطة. ومن خلال الاستفادة من Ansoff Matrix، تكشف الشركة عن خارطة طريق ديناميكية لا تعد فقط بالنمو المتزايد، بل أيضًا بنهج تحويلي للتسويق الرقمي وخدمات إدارة الأعمال. من اختراق الأسواق الحالية إلى استكشاف المناطق المجهولة بجرأة، تمثل رؤية Thryv الإستراتيجية سردًا مقنعًا للابتكار والقدرة على التكيف والسعي الدؤوب للتميز التكنولوجي.
Thryv Holdings, Inc. (THRY) - مصفوفة أنسوف: اختراق السوق
توسيع خدمات التسويق الرقمي لعملاء الشركات الصغيرة والمتوسطة الحاليين
سجلت Thryv Holdings إجمالي إيرادات بقيمة 304.4 مليون دولار أمريكي للربع الرابع من عام 2022. ومثلت خدمات التسويق الرقمي 38.7% من إجمالي الإيرادات البالغة 117.8 مليون دولار أمريكي.
| قطاع خدمات التسويق الرقمي | الإيرادات | معدل النمو |
|---|---|---|
| إيرادات التسويق الرقمي للربع الرابع من عام 2022 | 117.8 مليون دولار | 12.3% |
| إيرادات التسويق الرقمي السنوية | 441.2 مليون دولار | 15.6% |
زيادة البيع المتبادل لحلول SaaS والتسويق
يخدم Thryv 44300 عميل نشط من الشركات الصغيرة والمتوسطة اعتبارًا من الربع الرابع من عام 2022.
- متوسط الإيرادات لكل عميل: 8,700 دولار سنويًا
- معدل اعتماد حلول SaaS: 62.4%
- معدل البيع المتبادل لحلول التسويق: 47.3%
تعزيز الاحتفاظ بالعملاء
بلغ معدل الاحتفاظ بالعملاء لشركة Thryv 84.6% في عام 2022.
| مقياس الاحتفاظ | النسبة المئوية |
|---|---|
| معدل الاحتفاظ بالعملاء | 84.6% |
| معدل تباطؤ العملاء | 15.4% |
تنفيذ استراتيجيات الارتقاء بالمبيعات المستهدفة
حققت جهود Thryv في مجال البيع إيرادات إضافية بقيمة 22.3 مليون دولار في عام 2022.
تحسين نماذج التسعير
متوسط سعر الاشتراك الشهري: 329 دولارًا لكل عميل تجاري.
| طبقة التسعير | التكلفة الشهرية | الميزات |
|---|---|---|
| Basic | $199 | ميزات SaaS الأساسية |
| قياسي | $329 | أدوات التسويق المتقدمة |
| قسط | $499 | مجموعة كاملة من الخدمات |
Thryv Holdings, Inc. (THRY) - مصفوفة أنسوف: تطوير السوق
توسيع التغطية الجغرافية عبر المناطق الحضرية غير المستغلة في الولايات المتحدة
اعتبارًا من الربع الرابع من عام 2022، تخدم Thryv Holdings ما يقرب من 57000 شركة صغيرة ومتوسطة الحجم في 35 ولاية. وحددت الشركة 87 منطقة حضرية تتمتع بإمكانية التوسع في السوق.
| فئة منطقة العاصمة | عدد الأسواق المحتملة | فرصة اختراق الأعمال المقدرة |
|---|---|---|
| المناطق الحضرية من المستوى الأول | 23 | 42% من حصة السوق غير المستغلة |
| المناطق الحضرية من المستوى 2 | 41 | 35% من حصة السوق غير المستغلة |
| المناطق الحضرية من المستوى 3 | 23 | 28% من الحصة السوقية غير المستغلة |
لا يتم حاليًا تقديم الخدمات الكاملة لقطاعات الصناعة المستهدفة
حددت Thryv 6 قطاعات صناعية رئيسية ذات إمكانات كبيرة للتوسع في السوق:
- خدمات الرعاية الصحية: فرصة اختراق السوق بنسبة 18%
- الخدمات الاحترافية: فرصة اختراق السوق بنسبة 22%
- الخدمات المنزلية: فرصة اختراق السوق بنسبة 35%
- الخدمات القانونية: فرصة اختراق السوق بنسبة 15%
- الخدمات المالية: فرصة اختراق السوق بنسبة 12%
- خدمات التكنولوجيا: فرصة اختراق السوق بنسبة 20%
تطوير استراتيجيات التسويق المحلية للأنظمة البيئية التجارية الإقليمية
تخصيص ميزانية التسويق للاستراتيجيات الإقليمية: 4.2 مليون دولار في عام 2023، وهو ما يمثل زيادة بنسبة 12% عن عام 2022.
| المنطقة | ميزانية التسويق | قطاعات الأعمال المستهدفة |
|---|---|---|
| الجنوب الغربي | $780,000 | الخدمات المنزلية والرعاية الصحية |
| الغرب الأوسط | $650,000 | الخدمات المهنية والتصنيع |
| شمال شرق البلاد | $920,000 | الخدمات القانونية والمالية |
استكشف الشراكات مع جمعيات الأعمال المحلية والغرف التجارية
مقاييس الشراكة الحالية:
- الشراكات النشطة: 42 غرفة تجارة محلية
- إجمالي شبكة الأعمال: 8,300 شركة صغيرة
- استثمار الشراكة: 1.1 مليون دولار في عام 2023
تكييف عروض المنتجات لتلبية احتياجات الأعمال الإقليمية الفريدة
الاستثمار في تخصيص المنتج: 3.5 مليون دولار في عام 2023 لتعديلات المنتجات الإقليمية.
| منطقة التكيف المنتج | الاستثمار | التأثير المتوقع على السوق |
|---|---|---|
| توطين البرمجيات | 1.2 مليون دولار | زيادة الأهمية الإقليمية بنسبة 15% |
| ميزات خاصة بالصناعة | 1.8 مليون دولار | 22% تعزيز جاذبية السوق الرأسية |
| وحدات الامتثال الإقليمية | $500,000 | تحسين التوافق التنظيمي بنسبة 10% |
Thryv Holdings, Inc. (THRY) - مصفوفة أنسوف: تطوير المنتجات
تطوير أدوات التسويق وإدارة الأعمال المدعومة بالذكاء الاصطناعي
استثمرت Thryv Holdings 12.3 مليون دولار في أبحاث وتطوير الذكاء الاصطناعي في عام 2022. ونشرت الشركة 47 ميزة جديدة تعتمد على الذكاء الاصطناعي عبر منصات التسويق الرقمي الخاصة بها خلال السنة المالية.
| فئة الاستثمار في الذكاء الاصطناعي | نفقات 2022 |
|---|---|
| أبحاث الذكاء الاصطناعي | 5.7 مليون دولار |
| تطوير منتجات الذكاء الاصطناعي | 6.6 مليون دولار |
إنشاء مجموعات حلول تسويقية رقمية أكثر تكاملاً
قامت Thryv بتوسيع مجموعة التسويق الرقمي الخاصة بها بـ 23 أداة متكاملة جديدة في عام 2022، مما أدى إلى زيادة اتصال النظام الأساسي بنسبة 38%.
- زيادة تكامل أتمتة التسويق بنسبة 42%
- تحسين الاتصال البيني لمنصة CRM بنسبة 35%
- تحسين مزامنة البيانات عبر الأنظمة الأساسية بنسبة 29%
تعزيز منصات SaaS الحالية بإمكانات التحليلات المتقدمة
وصل الاستثمار في تحسين التحليلات إلى 8.9 مليون دولار أمريكي في عام 2022، مما أدى إلى 62 ميزة جديدة للتحليلات التنبؤية.
| مقياس تحسين التحليلات | أداء 2022 |
|---|---|
| نماذج تنبؤية جديدة | 18 نماذج |
| سرعة معالجة البيانات | أسرع بنسبة 47% |
تقديم حلول برمجية متخصصة لقطاعات صناعية محددة
أطلقت Thryv 14 حلاً برمجيًا خاصًا بالصناعة في عام 2022، تستهدف قطاعات الرعاية الصحية وتجارة التجزئة والخدمات المهنية.
- حلول برمجيات الرعاية الصحية: 5 منتجات جديدة
- منصات إدارة البيع بالتجزئة: 4 حلول جديدة
- أدوات الخدمات الاحترافية: 5 تطبيقات متخصصة
استثمر في تقنيات التعلم الآلي لتحسين رؤى العملاء والأتمتة
بلغ إجمالي الاستثمار في تكنولوجيا التعلم الآلي 7.5 مليون دولار أمريكي في عام 2022، مع تطوير 39 خوارزمية جديدة للتعلم الآلي.
| الاستثمار في التعلم الآلي | مقاييس 2022 |
|---|---|
| إجمالي الاستثمار | 7.5 مليون دولار |
| خوارزميات جديدة | 39 خوارزميات |
| تحسين كفاءة الأتمتة | 55% |
Thryv Holdings, Inc. (THRY) - مصفوفة أنسوف: التنويع
استكشف عمليات الاستحواذ المحتملة في أسواق خدمات التكنولوجيا المجاورة
أعلنت شركة Thryv Holdings, Inc. عن إيرادات إجمالية قدرها 1.22 مليار دولار أمريكي للعام المالي 2022. واستحوذت الشركة على SouthStar Capital مقابل 30.5 مليون دولار أمريكي نقدًا في مارس 2022 لتوسيع محفظة خدماتها التكنولوجية.
| هدف الاستحواذ | التركيز على السوق | الاستثمار المحتمل |
|---|---|---|
| منصات التسويق الرقمي | خدمات تكنولوجيا الشركات الصغيرة والمتوسطة | 50-75 مليون دولار |
| مقدمو برامج إدارة علاقات العملاء | حلول إدارة الأعمال | 40-60 مليون دولار |
تطوير الخدمات الاستشارية المكملة للحلول البرمجية الحالية
تحقق الحلول البرمجية الحالية لشركة Thryv ما يقرب من 350 مليون دولار أمريكي من الإيرادات السنوية المتكررة.
- استشارات التحول الرقمي
- الخدمات الاستشارية لتكنولوجيا التسويق
- ورش عمل حول الإستراتيجية الرقمية للأعمال الصغيرة
إنشاء شراكات استراتيجية مع موفري التكنولوجيا المالية (Fintech).
بلغ النقد والنقد المعادل لشركة Thryv 86.4 مليون دولار اعتبارًا من 31 ديسمبر 2022.
| شريك محتمل في مجال التكنولوجيا المالية | قيمة الشراكة | إمكانية التكامل |
|---|---|---|
| منصات معالجة الدفع | 10-20 مليون دولار | عالية |
| منصات الإقراض التجارية | 15-25 مليون دولار | متوسط |
استكشاف الفرص المتاحة في الأسواق الناشئة التي تحتاج إلى التحول الرقمي
يخدم Thryv ما يقرب من 40.000 شركة صغيرة ومتوسطة الحجم في جميع أنحاء الولايات المتحدة.
- سوق الشركات الصغيرة والمتوسطة في أمريكا اللاتينية
- التوسع الرقمي في جنوب شرق آسيا
- قطاع تكنولوجيا الأعمال الصغيرة الكندي
قم بالتوسيع إلى حلول البرامج على مستوى المؤسسة بما يتجاوز التركيز الحالي على الشركات الصغيرة والمتوسطة
تبلغ القيمة السوقية الحالية لشركة Thryv حوالي 600 مليون دولار أمريكي اعتبارًا من الربع الأول من عام 2023.
| فئة حلول المؤسسات | حجم السوق المقدر | التأثير المحتمل على الإيرادات |
|---|---|---|
| تخطيط موارد المؤسسات | 50 مليار دولار | 100-150 مليون دولار |
| منصات التحليلات المتقدمة | 40 مليار دولار | 75-125 مليون دولار |
Thryv Holdings, Inc. (THRY) - Ansoff Matrix: Market Penetration
Market Penetration for Thryv Holdings, Inc. (THRY) centers on extracting more value from the existing base of 103 thousand SaaS clients as of the end of the third quarter of 2025. This is a core focus, as CEO Joe Walsh noted the potential to grow revenue from the current run rate of a little less than $500 million to $800 or $900 million just by growing the ARPU in the base. The current SaaS Monthly ARPU (Average Revenue Per Unit) for the third quarter of 2025 stands at $365, which already represents a 19% year-over-year expansion. The action here is to push this figure higher through upselling additional modules and services to these established accounts.
Driving adoption of the new AI-Powered Website Builder is a key component of this ARPU expansion strategy. While specific adoption rates for the Website Builder aren't public, the broader context shows small businesses are rapidly embracing AI; a July 2025 Thryv survey indicated that 55% of small businesses were using AI, a 41% surge from 2024. The AI Website Builder is positioned to help businesses get found fast, generating full, SEO-ready sites in minutes.
Intensifying cross-selling efforts directly impacts the Seasoned NRR (Net Revenue Retention). The goal is to push the NRR above the 103% figure achieved in the second quarter of 2025. To be fair, the Seasoned NRR as of September 30, 2025, was 94%, reflecting noise from the transition away from legacy Marketing Services clients. Evidence of successful multi-product adoption exists: in Q2 2025, the number of customers with two or more products grew by over 30% year-over-year, reaching 17,000 customers out of the then 92,000 SaaS subscribers (excluding Keap). By Q3 2025, 20% of users were noted as adopting multiple SaaS products.
Targeting specific verticals, like home services, is showing early traction. The company is focusing on moving upmarket, aiming for an average customer spend of $8,000 annually, up from a previous level of $4,000. The 'Thryv for HVAC' offering is an example of this verticalization, which management reported has already led to an uptick in HVAC sales. For one pilot customer in the HVAC vertical, this tailored software resulted in a 10% increase in jobs booked and a 25% increase in total revenue.
The final penetration lever involves aggressive bundling to convert remaining Marketing Services clients to the higher-margin SaaS platform. This strategy is a continuation of a deliberate transition, with the company planning to exit Marketing Services by 2028. During the twelve months ending June 30, 2025, Thryv Holdings converted approximately 29,000 clients with digital Marketing Services products to the Thryv Platform who were not already SaaS clients, which increased SaaS revenue by $17.9 million for the six months ended June 30, 2025. An additional 12,000 clients already on SaaS had Marketing Services products upgraded, adding $13.4 million to SaaS revenue over the same six-month period.
Here's a look at the key metrics driving this penetration strategy:
- SaaS Monthly ARPU (Q3 2025): $365
- SaaS Clients (Q3 2025): 103 thousand
- SaaS Clients YoY Growth (Q3 2025): 7%
- Seasoned NRR (Q2 2025 Target): 103%
- Seasoned NRR (Q3 2025 Actual): 94%
- Multi-Product Customers (Q2 2025): 17,000 (up 30% YoY)
- SaaS Adjusted Gross Margin (Q3 2025): 71.1% (GAAP) or 73.0% (Adjusted)
The results from the vertical push in HVAC demonstrate the potential for higher revenue per customer:
| Metric | HVAC Pilot Customer Impact |
| Increase in Jobs Booked | 10% |
| Increase in Total Revenue | 25% |
| Target Annual Customer Spend | $8,000 |
The conversion of Marketing Services products to the SaaS platform is a direct form of market penetration, effectively moving existing customers to a higher-value, higher-margin offering. The revenue impact from these conversions in the first six months of 2025 was substantial:
| Conversion Type (12 Months Ended 6/30/2025) | Clients Converted | SaaS Revenue Increase (6 Months Ended 6/30/2025) |
| Marketing Services to New SaaS Client | Approx. 29,000 | $17.9 million |
| Marketing Services to Existing SaaS Client | Approx. 12,000 | $13.4 million |
Overall, the near-term focus is clearly on extracting greater lifetime value from the 103 thousand SaaS clients by pushing the $365 ARPU higher and improving the 94% Seasoned NRR back toward the 103% level seen in Q2 2025. Finance: draft the projected ARPU uplift required to hit the CEO's $800 million revenue target by Friday.
Thryv Holdings, Inc. (THRY) - Ansoff Matrix: Market Development
You're looking at Market Development for Thryv Holdings, Inc. (THRY) as a path to scale beyond the core US base, building on the 103,000 SaaS subscribers they reported as of the end of the third quarter of 2025.
Initiate a focused international launch of the Thryv platform in one new major English-speaking market. Thryv Holdings, Inc. already operates in Australia, New Zealand, and Canada, in addition to the United States and Europe. The company completed the acquisition of Yellow in New Zealand on April 3, 2023. As of June 30, 2025, Thryv Holdings, Inc. served approximately 261,000 SMB clients globally.
Leverage the Keap partner ecosystem to expand the SaaS footprint into new global regions. The Keap acquisition, which closed in the fall of 2024, added 13,000 SaaS subscribers to the base by Q3 2025. The partner ecosystem is a key focus, with the Grow Conference in April 2025 designed to strengthen these relationships. The SaaS segment revenue for Q3 2025 was $115.9 million, representing a 33% increase year-over-year.
Target the estimated 10 million global serviceable addressable businesses outside the current core US market. Thryv Holdings, Inc. management previously projected a global SAM based on mature or English-speaking markets translating to approximately 5 million businesses. The US SAM is estimated at 10M Businesses with an Annual Spend potential of $40B. The total global client base as of Q2 2025 was 261,000 SMB clients.
Create a dedicated sales channel to acquire SMBs in new non-service-based verticals like retail or e-commerce. Management has cited a focus on vertical market expansion, specifically mentioning home services and HVAC, where they saw an uptick in sales from new offerings. The company is focused on its 'market, sell, and grow' strategy. The SaaS Average Revenue Per Unit (ARPU) overall reached $365 in Q3 2025.
Partner with major US financial institutions to offer the Thryv platform to their small business clients. The company is focused on increasing multiproduct adoption, with 17,000 clients using two or more SaaS products, representing 20% of the base in Q3 2025. ThryvPay total payment volume was $89 million in Q3 2025, a 9% increase year-over-year. This indicates a focus on embedded financial tools, which would naturally align with financial institution partnerships. The full-year 2025 SaaS revenue guidance is $460 million to $463 million.
Here are some key operational metrics supporting this market expansion focus:
- SaaS revenue for the six months ended June 30, 2025: $226.1 million.
- SaaS Adjusted Gross Margin for Q3 2025: 73.0%.
- Total company billings for Q3 2025: $184.2 million, down 4% year-over-year.
- Net debt as of Q3 2025 end: $265 million, with a leverage ratio of 1.9x.
To map the current client base against the US SAM potential, consider this breakdown:
| Metric | Value | Context/Date |
|---|---|---|
| Total Global SMB Clients | 261,000 | As of June 30, 2025 |
| Total Global SaaS Subscribers | 103,000 | As of Q3 2025 end |
| US Serviceable Addressable Market (SAM) | 10M Businesses | US Service-driven industries |
| Global English-Speaking SAM Estimate | Approx. 5 million Businesses | Based on 2024 Analyst Day data |
The acceleration of AI integration is defintely a tailwind for new market adoption. The company is rolling out AI throughout the software to make it easier for small business people. The focus on existing customer spend is also a key part of the strategy, evidenced by the SaaS monthly ARPU expanding 19% year-over-year to $365 in Q3 2025.
The following table summarizes the SaaS segment's financial scale as of Q3 2025:
| SaaS Financial Metric | Amount | Growth/Margin |
|---|---|---|
| Q3 2025 Revenue | $115.9 million | Up 33% YoY |
| Q3 2025 Adjusted EBITDA | $19.6 million | Margin of 16.9% |
| Q3 2025 ARPU | $365 | Up 19% YoY |
| Full Year 2025 Revenue Guidance | $460M - $463M | SaaS segment |
Finance: draft 13-week cash view by Friday.
Thryv Holdings, Inc. (THRY) - Ansoff Matrix: Product Development
You're looking at product development as the engine to capture more of the small and medium-sized business (SMB) operational budget, which is a smart move given the shift to a software-first model. The focus here is on deepening the value proposition within the existing customer base, which is why the Seasoned Net Revenue Retention was 94% as of September 30, 2025, though it was 103% for the first quarter of 2025.
The integration of new, high-utility features is central to driving the SaaS monthly Average Revenue per Unit (ARPU), which reached $365 for the third quarter of 2025, up 19% year-over-year. This expansion relies on rolling out new centers and deepening feature adoption.
The development roadmap emphasizes operational tools to capture budgets outside of just marketing:
- Integrate the new Workforce Center feature to capture more of the SMB operational budget.
- Develop advanced AI-driven tools, like predictive lead scoring, for the Marketing Center.
- Expand ThryvPay capabilities beyond payments into full-scale SMB lending or working capital solutions.
- Build out vertical-specific automations beyond HVAC to serve five new high-value industries.
- Enhance the Keap integration to streamline lead management and drive repeat business for clients.
The launch of the Workforce Center payroll tool in 2025 is a direct play for the operational budget, aiming to upsell existing clients and reduce churn. To support this, the company is heavily investing in AI; a May 2025 survey showed 55% of SMBs were using AI, with top applications including data analysis (62%) and content generation (55%). This AI push is being integrated across the software, with a new Chief Technology Officer focused on this area.
For ThryvPay, the growth in payment volume shows the platform's increasing utility for client transactions. The total payment volume was $89 million in the third quarter of 2025, a 9% increase year-over-year. While the search results confirm the payment volume growth, the specific move into full-scale SMB lending or working capital solutions is a strategic direction that would follow this established payment foundation.
Vertical specialization is also a key product development area. The launch of Thryv for HVAC is confirmed, showing the execution of building vertical-specific software solutions. This strategy supports the goal of expanding to five new high-value industries.
The Keap integration remains vital for lead management and repeat business. Keap contributed $16.8 million to SaaS revenue in the third quarter of 2025. At the end of Q3 2025, the total SaaS client base was 103 thousand, with 90 thousand of those being Thryv SaaS clients excluding Keap.
Here's a quick look at the key metrics underpinning the product development strategy as of the third quarter of 2025:
| Metric | Value (Q3 2025) | Context/Growth |
|---|---|---|
| SaaS Revenue | $115.9 million | Up 33% year-over-year |
| SaaS Monthly ARPU | $365 | Up 19% year-over-year |
| ThryvPay Total Payment Volume | $89 million | Up 9% year-over-year |
| Total SaaS Subscribers | 103 thousand | Up 7% year-over-year |
| Keap Contribution to SaaS Revenue | $16.8 million | Part of the integrated platform |
The overall SaaS business is the priority, with SaaS revenue reaching $115.9 million in Q3 2025, making up a significant portion of the consolidated total revenue of $201.6 million. This focus on high-margin software is where product enhancements like the Workforce Center and AI tools are expected to drive ARPU expansion.
Thryv Holdings, Inc. (THRY) - Ansoff Matrix: Diversification
You're looking at Thryv Holdings, Inc. (THRY) moving beyond its core focus on small and medium-sized businesses (SMBs) with $\text{2-99}$ employees to capture a larger share of the estimated $\text{10 million}$ businesses in its global serviceable addressable market (SAM), which has a $\text{40 billion USD}$ annual spend potential. This is about expanding the revenue base beyond the current $\text{779.99 million USD}$ TTM revenue as of Q3 2025.
Launch a new Mid-Market SaaS tier for businesses with 100-500 employees, a new customer segment.
This targets the next tier up from the current SMB base. The existing SaaS Monthly Average Revenue per Unit (ARPU) was $\text{365 USD}$ in Q3 2025. A Mid-Market tier would command a significantly higher ARPU, perhaps aiming for a minimum of $\text{1,500 USD}$ per month per client, given the increased complexity and user count. The current total SaaS client base was $\text{103 thousand}$ at the end of Q3 2025. Capturing even a small fraction of the remaining SAM in this new segment represents substantial top-line opportunity.
Create a B2B Data & Insights subscription service based on anonymized SMB network data.
Thryv Holdings, Inc. serves approximately $\text{300,000}$ SMB clients globally as of the end of 2024. This provides a rich, anonymized dataset. The existing platform already processes payments, with ThryvPay total payment volume reaching $\text{89 million USD}$ in Q3 2025. A data subscription service would be a pure-margin offering layered on top of existing infrastructure. This is a classic product extension into a high-margin, low-cost-to-serve area.
Here's a look at the current platform scale that underpins this potential data play:
| Metric | Value (Q3 2025) | Context |
| SaaS Revenue | $\text{115.9 million USD}$ | Represents $\text{58\%}$ of total revenue |
| SaaS ARPU | $\text{365 USD}$ | Up $\text{19\%}$ year-over-year |
| ThryvPay Volume | $\text{89 million USD}$ | Up $\text{9\%}$ year-over-year |
| Multi-Product Customers | $\text{17,000}$ | $\text{20\%}$ of total Thryv clients |
Acquire a complementary, non-SMB software company to enter a new adjacent technology market.
The company has shown a willingness to use M&A to fuel growth, having completed the acquisition of Keap to enhance its SaaS offerings. A strategic acquisition outside the direct SMB automation space-perhaps in vertical-specific field service management or specialized B2B e-commerce tools-would be a true diversification move. The company generated Q3 2025 Operating Cash Flow of $\text{22 million USD}$, providing some internal capacity for smaller, strategic tuck-in acquisitions.
Develop a white-label version of the Thryv platform for large Enterprise partners to sell to their own small business networks.
This leverages the existing, proven platform, which saw its SaaS revenue grow $\text{33.1\%}$ year-over-year in Q3 2025. Enterprise partners, such as large industry associations or national franchisors, could adopt the platform, effectively turning them into a new, high-volume distribution channel. This strategy bypasses direct sales to the $\text{100-500}$ employee segment while using Enterprise sales cycles to onboard many SMBs simultaneously. The goal is to accelerate the transition away from the Marketing Services division, which is slated to terminate by the end of 2028.
Establish a dedicated FinTech division to offer embedded banking services, moving beyond just payment processing.
ThryvPay processed $\text{89 million USD}$ in Q3 2025. Moving into embedded banking-offering services like business checking accounts, lending, or integrated payroll-is the next logical step. This deepens the stickiness of the platform, which already has $\text{17,000}$ customers using two or more paid products.
The potential for deeper financial integration is clear:
- Increase SaaS ARPU from $\text{365 USD}$ to include banking fees.
- Capture a share of the float from client operating accounts.
- Enhance Net Revenue Retention (NRR), which was $\text{94\%}$ as of September 30, 2025.
- Leverage AI capabilities, such as CaptionAI, across new financial workflows.
- Drive the $\text{19\%}$ ARPU growth seen in Q3 2025 even further.
Finance: draft $\text{13}$-week cash view by Friday.
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