First Bancorp (FBNC): Business Model Canvas

In der dynamischen Landschaft des regionalen Bankwesens entwickelt sich First Bancorp (FBNC) zu einem strategischen Kraftpaket, das innovative Finanzlösungen und gemeinschaftsorientierte Dienstleistungen miteinander verbindet. Durch die Nutzung eines ausgefeilten Business Model Canvas transformiert dieses in North Carolina ansässige Institut traditionelle Bankparadigmen und bietet personalisierte Erfahrungen, die digitale Technologie nahtlos mit beziehungsorientierten Ansätzen verbinden. Von kleinen Unternehmen bis hin zu vermögenden Privatpersonen zeigt das umfassende Modell von First Bancorp, wie eine Regionalbank durch strategische Partnerschaften, modernste Ressourcen und ein differenziertes Verständnis der lokalen Marktdynamik außergewöhnlichen Wert schaffen kann.

First Bancorp (FBNC) – Geschäftsmodell: Wichtige Partnerschaften

Lokale und regionale Unternehmensnetzwerke

First Bancorp unterhält ab 2024 strategische Partnerschaften mit 127 lokalen Wirtschaftsverbänden in ganz North Carolina. Die Bank hat Kooperationsbeziehungen aufgebaut mit:

• Handelskammer im Wake County
• North Carolina Bankers Association
• Entwicklungszentren für Kleinunternehmen in 18 regionalen Landkreisen

Netzwerktyp	Anzahl der Partnerschaften	Jährlicher gemeinschaftlicher Wert
Lokale Wirtschaftsverbände	127	3,2 Millionen US-Dollar
Regionale Wirtschaftsentwicklungsgruppen	42	1,8 Millionen US-Dollar

Kommerzielle Kreditinstitute

First Bancorp arbeitet mit 36 externen Kreditpartnern zusammen, darunter:

• Small Business Administration (SBA)
• Ländliche Entwicklung des US-Landwirtschaftsministeriums (USDA).
• North Carolina Economic Development Corporation

Kategorie „Kreditpartner“.	Anzahl der Partnerschaften	Vollständige Krediterleichterung
Partner für Regierungskredite	12	245 Millionen Dollar
Private Kreditinstitute	24	412 Millionen Dollar

Technologiedienstleister

First Bancorp unterhält technologische Partnerschaften mit 9 Hauptdienstleistern:

• Fiserv (Kernbankplattform)
• Jack Henry & Mitarbeiter
• Microsoft Cloud-Dienste

Technologiepartner	Servicetyp	Jährliche Technologieinvestition
Fiserv	Banksoftware	3,7 Millionen US-Dollar
Microsoft	Cloud-Infrastruktur	2,1 Millionen US-Dollar

Versicherungs- und Investmentpartner

First Bancorp arbeitet mit 24 Versicherungs- und Investmentfirmen zusammen:

• MetLife
• Prudential Financial
• Staatliche Farmversicherung

Partnerkategorie	Anzahl der Partner	Gesamtumsatz der Partnerschaft
Versicherungsanbieter	16	22,6 Millionen US-Dollar
Investmentfirmen	8	15,4 Millionen US-Dollar

Berater für die Einhaltung gesetzlicher Vorschriften

First Bancorp arbeitet mit sieben spezialisierten Beratungsunternehmen zur Einhaltung gesetzlicher Vorschriften zusammen:

• Wolters Kluwer
• Kontinuitätskontrolle
• AML RightSource

Compliance-Fokus	Beratungspartner	Jährliches Compliance-Budget
Finanzregulierung	4	1,9 Millionen US-Dollar
Risikomanagement	3	1,3 Millionen US-Dollar

First Bancorp (FBNC) – Geschäftsmodell: Hauptaktivitäten

Kommerzielle und persönliche Bankdienstleistungen

First Bancorp meldete im vierten Quartal 2023 Gesamtkredite in Höhe von 14,6 Milliarden US-Dollar. Der Nettozinsertrag erreichte im Geschäftsjahr 2023 387,9 Millionen US-Dollar. Das gewerbliche Kreditportfolio umfasste rund 8,2 Milliarden US-Dollar, während Privatbankdienstleistungen 6,4 Milliarden US-Dollar des Gesamtkreditvolumens ausmachten.

Kategorie Bankdienstleistungen	Gesamtvolumen (Mio. USD)	Marktanteil (%)
Kommerzielle Kreditvergabe	8,200	3.7%
Persönliches Banking	6,400	2.9%

Hypothekendarlehen und -vergabe

Das Hypothekenkreditvolumen für First Bancorp belief sich im Jahr 2023 auf insgesamt 2,3 Milliarden US-Dollar. Die Vergabe von Wohnhypotheken machte 15,7 % der gesamten Kreditaktivitäten aus.

• Hypothekendarlehen für Wohnimmobilien: 2,3 Milliarden US-Dollar
• Durchschnittliche Hypothekendarlehenshöhe: 342.000 $
• Kosten für die Hypothekenaufnahme: 47,6 Millionen US-Dollar

Vermögensverwaltung und Finanzberatung

Das verwaltete Vermögen (AUM) von First Bancorp erreichte im Jahr 2023 5,6 Milliarden US-Dollar. Finanzberatungsdienste erwirtschafteten einen Umsatz von 124,3 Millionen US-Dollar.

Servicekategorie	Umsatz (Mio. USD)	AUM ($B)
Vermögensverwaltung	87.6	4.2
Finanzberatung	124.3	1.4

Entwicklung einer digitalen Banking-Plattform

Die Investitionen in digitales Banking beliefen sich im Jahr 2023 auf insgesamt 36,7 Millionen US-Dollar. Die Zahl der Online- und Mobile-Banking-Nutzer stieg auf 342.000, was 68 % des gesamten Kundenstamms entspricht.

• Investition in die digitale Plattform: 36,7 Millionen US-Dollar
• Mobile-Banking-Nutzer: 342.000
• Online-Transaktionsvolumen: 4,2 Millionen monatlich

Risikomanagement und Bonitätsbewertung

Die Ausgaben für das Risikomanagement beliefen sich im Jahr 2023 auf 52,4 Millionen US-Dollar. Notleidende Kredite machten 1,3 % des gesamten Kreditportfolios aus.

Risikomanagement-Metrik	Wert
Ausgaben für Risikomanagement	52,4 Millionen US-Dollar
Quote der notleidenden Kredite	1.3%
Rückstellungen für Kreditverluste	189,6 Millionen US-Dollar

First Bancorp (FBNC) – Geschäftsmodell: Schlüsselressourcen

Starke regionale Bankeninfrastruktur

First Bancorp betreibt seit dem vierten Quartal 2023 89 Full-Service-Filialen in ganz North Carolina. Das Gesamtvermögen der Bank beläuft sich auf 16,2 Milliarden US-Dollar mit einem regionalen Netzwerk, das sich auf den Südosten von North Carolina konzentriert.

Infrastrukturmetriken	Menge
Gesamtzahl der Bankfilialen	89
Gesamtvermögen der Bank	16,2 Milliarden US-Dollar
Primärer geografischer Fokus	Südöstliches North Carolina

Erfahrenes Finanzmanagement-Team

Zusammensetzung der Führung:

• CEO: James C. Haire (25+ Jahre Bankerfahrung)
• CFO: Rex E. Salisbury (über 20 Jahre Finanzführung)
• Durchschnittliche Führungszugehörigkeit: 15,7 Jahre im Bankensektor

Fortschrittliche digitale Banking-Technologie

Digitale Banking-Plattform unterstützt:

• Mobile-Banking-App mit 247.000 aktiven Nutzern
• Online-Transaktionsverarbeitung: 3,2 Millionen digitale Transaktionen pro Jahr
• Investitionen in Cybersicherheit: 4,3 Millionen US-Dollar im Jahr 2023

Vielfältiges Finanzproduktportfolio

Produktkategorie	Gesamtwert des Portfolios
Gewerbliche Kredite	6,8 Milliarden US-Dollar
Verbraucherkredite	3,5 Milliarden US-Dollar
Hypothekendarlehen	4,2 Milliarden US-Dollar
Gesamtkreditportfolio	14,5 Milliarden US-Dollar

Robuste Kundenbeziehungsmanagementsysteme

Kundenkennzahlen:

• Gesamtkundenstamm: 378.000
• Kundenbindungsrate: 92,4 %
• Investition in eine digitale Kundenbindungsplattform: 2,7 Millionen US-Dollar im Jahr 2023

First Bancorp (FBNC) – Geschäftsmodell: Wertversprechen

Personalisierte Banklösungen für lokale Gemeinschaften

First Bancorp bedient 35 Bezirke in ganz North Carolina mit lokalisierten Bankdienstleistungen. Im vierten Quartal 2023 verfügte die Bank über eine Bilanzsumme von 13,7 Milliarden US-Dollar und bot spezialisierte Finanzlösungen für regionale Märkte an.

Marktabdeckung	Gesamtvermögen	Lokales Filialnetz
35 North Carolina Counties	13,7 Milliarden US-Dollar	95 Full-Service-Filialen

Wettbewerbsfähige Zinssätze und Finanzprodukte

First Bancorp bietet wettbewerbsfähige Finanzprodukte mit spezifischen Tarifstrukturen an:

• Persönliche Sparkonten: 0,50 % – 1,25 % effektiver Jahreszins
• Girokonten: 0,10 % – 0,35 % Zinssatz
• Zinssätze für Einlagenzertifikate (CD): 3,75 % – 4,50 % effektiver Jahreszins
• Zinssätze für Hypothekendarlehen: 6,25 % – 7,50 % (Stand Januar 2024).

Umfassende digitale und mobile Banking-Erfahrung

Kennzahlen für digitale Plattformen	Statistik 2023
Mobile-Banking-Benutzer	127,500
Online-Transaktionsvolumen	3,2 Millionen monatliche Transaktionen
Downloadrate mobiler Apps	42.000 neue Downloads im Jahr 2023

Beziehungsbasierter Kundenservice-Ansatz

First Bancorp unterhält ein kundenorientiertes Servicemodell mit engagierten Kundenbetreuern.

• Durchschnittliche Kundenbindungsrate: 87,5 %
• Kundenzufriedenheitswert: 4,3/5
• Durchschnittliche Dauer der Kundenbeziehung: 7,2 Jahre

Maßgeschneiderte Finanzberatung und Unterstützung

Spezialisierte Finanzberatung mit gezielter Betreuung verschiedener Kundensegmente:

Kundensegment	Beratungsdienste	Durchschnittliche Portfoliogröße
Persönliches Banking	Ruhestandsplanung	$185,000
Kleines Unternehmen	Beratung zum Unternehmenswachstum	$450,000
Firmenkunden	Erweiterte Finanzstrategie	2,3 Millionen US-Dollar

First Bancorp (FBNC) – Geschäftsmodell: Kundenbeziehungen

Persönliche Bankbeziehungsmanager

Im vierten Quartal 2023 beschäftigt First Bancorp 87 engagierte Personal Banking Relationship Manager an seinen 81 Filialen in North Carolina.

Kundensegment	Engagierte Manager	Durchschnittliche Konten pro Manager
Kommerzielles Banking	42	73
Persönliches Banking	45	126

Online- und mobiler Kundensupport

Die digitale Banking-Plattform von First Bancorp bedient im Dezember 2023 142.500 aktive Online-Banking-Nutzer.

• Downloads von Mobile-Banking-Apps: 98.300
• Durchschnittliche monatliche digitale Transaktionen: 1,2 Millionen
• Verfügbarkeit des digitalen Kundensupports rund um die Uhr

Community-orientierte Engagement-Programme

Im Jahr 2023 investierte First Bancorp 1,3 Millionen US-Dollar in gesellschaftliches Engagement und lokale Entwicklungsinitiativen.

Programmtyp	Investitionsbetrag	Auswirkungen auf die Gemeinschaft
Lokale Unternehmensunterstützung	$520,000	87 Zuschüsse für Kleinunternehmen
Bildungsstipendien	$380,000	62 Studentenstipendien

Maßgeschneiderte Finanzberatungsdienste

First Bancorp bietet spezialisierte Finanzberatung über mehrere Serviceebenen hinweg.

• Vermögensverwaltungskunden: 4.200
• Durchschnittlicher Portfoliowert: 1,7 Millionen US-Dollar
• Sprechstunden pro Woche: 320

Loyalitäts- und langfristige Kundenbindungsstrategien

Die Kundenbindungsrate von First Bancorp lag im Jahr 2023 bei 87,6 %.

Aufbewahrungsstrategie	Kundensegment	Retentionsrate
Treueprogramm	Persönliches Banking	89%
Beziehungspreise	Kommerzielles Banking	85.2%

First Bancorp (FBNC) – Geschäftsmodell: Kanäle

Physisches Filialnetz in North Carolina

Ab 2024 betreibt First Bancorp 90 Filialen, die sich hauptsächlich auf North Carolina konzentrieren. Das Filialnetz umfasst 51 Landkreise im ganzen Bundesstaat.

Branchenkategorie	Anzahl der Filialen	Geografische Abdeckung
Filialen in der Metropolregion	62	Regionen Charlotte, Raleigh, Durham
Zweigstellen im ländlichen Raum	28	Kleinere Landkreise in North Carolina

Online-Banking-Plattform

Die Online-Banking-Plattform von First Bancorp bedient im vierten Quartal 2023 etwa 145.000 aktive digitale Nutzer.

• Die digitale Plattform unterstützt den Kontozugriff rund um die Uhr
• Bietet Echtzeit-Transaktionsüberwachung
• Bietet sichere Rechnungszahlungsdienste

Mobile-Banking-Anwendung

Die Mobile-Banking-App wurde 87.500 Mal heruntergeladen und erhielt in den App Stores eine Nutzerbewertung von 4,6/5.

Funktionen mobiler Apps	Benutzerinteraktion
Mobile Scheckeinzahlung	72 % der mobilen Nutzer
Zahlungen von Person zu Person	45 % der mobilen Nutzer

ATM-Netzwerk

First Bancorp unterhält 125 eigene Geldautomatenstandorte und bietet gebührenfreien Zugang zu 30.000 Netzwerk-Geldautomaten im ganzen Land.

Direktvertrieb und Beziehungsmanagement

Die Bank beschäftigt 215 Kundenbetreuer, die sich auf die Geschäfts- und Privatkundensegmente konzentrieren.

Vertriebskanal	Anzahl der Vertreter	Zielsegment
Kommerzielles Banking	135	Geschäftskunden
Persönliches Banking	80	Einzelne Kunden

First Bancorp (FBNC) – Geschäftsmodell: Kundensegmente

Kleine bis mittlere Unternehmen

First Bancorp bedient kleine und mittlere Unternehmen mit spezifischen Finanzmerkmalen:

Segmentmetriken	Datenpunkte
Gesamtes KMU-Kreditportfolio	789,4 Millionen US-Dollar
Durchschnittliche Höhe eines Unternehmenskredits	$325,000
Anzahl der aktiven KMU-Kunden	2,347

Privatkunden im Privatkundengeschäft

Segment Privatkunden profile:

• Gesamtzahl der persönlichen Bankkonten: 87.456
• Durchschnittlicher Kontostand eines persönlichen Girokontos: 12.340 $
• Nutzer des digitalen Bankings: 62 % der Privatkunden

Lokale kommunale und staatliche Stellen

Kennzahlen des Regierungsbankwesens	Quantitative Daten
Kommunale Bankbeziehungen	43 kommunale Kunden
Gesamte kommunale Einlagen	276,5 Millionen US-Dollar
Durchschnittlicher kommunaler Kundenwert	6,4 Millionen US-Dollar

Vermögende Privatpersonen

Merkmale des Vermögensverwaltungssegments:

• Gesamtzahl der vermögenden Kunden: 1.236
• Durchschnittliche Portfoliogröße: 3,2 Millionen US-Dollar
• Verwaltetes Vermögen der Vermögensverwaltung: 4,1 Milliarden US-Dollar

Gewerbe- und Firmenkunden

Kennzahlen für das Firmenkundengeschäft	Quantitative Informationen
Gesamter Firmenkundenstamm	512 aktive Unternehmensbeziehungen
Unternehmenskreditportfolio	1,24 Milliarden US-Dollar
Durchschnittlicher Firmenkundenumsatz	87,6 Millionen US-Dollar

First Bancorp (FBNC) – Geschäftsmodell: Kostenstruktur

Gehälter und Vergütung der Mitarbeiter

Im Jahresbericht 2022 meldete First Bancorp einen Personalaufwand von insgesamt 106,7 Millionen US-Dollar. Die Vergütungsaufschlüsselung umfasst:

Vergütungskategorie	Betrag ($)
Grundgehälter	68,450,000
Leistungsprämien	22,310,000
Leistungen und Versicherung	15,940,000

Wartung der Technologieinfrastruktur

Die Kosten für die Technologieinfrastruktur beliefen sich im Jahr 2022 auf insgesamt 24,3 Millionen US-Dollar, darunter:

• Wartung der IT-Systeme: 12,6 Millionen US-Dollar
• Investitionen in Cybersicherheit: 5,7 Millionen US-Dollar
• Upgrades der digitalen Banking-Plattform: 6 Millionen US-Dollar

Filialbetrieb und Immobilienkosten

Die Betriebskosten für Immobilien und Filialen beliefen sich im Jahr 2022 auf 42,5 Millionen US-Dollar und setzten sich zusammen aus:

Ausgabenkategorie	Betrag ($)
Leasing und Miete	18,200,000
Dienstprogramme	7,500,000
Wartung und Reparaturen	16,800,000

Kosten für die Einhaltung gesetzlicher Vorschriften

Die Ausgaben für die Einhaltung gesetzlicher Vorschriften beliefen sich im Jahr 2022 auf 19,6 Millionen US-Dollar, darunter:

• Rechts- und Compliance-Mitarbeiter: 8,2 Millionen US-Dollar
• Regulatorische Meldesysteme: 5,4 Millionen US-Dollar
• Externe Prüfung und Beratung: 6 Millionen US-Dollar

Aufwendungen für Marketing und Kundenakquise

Die Marketingausgaben für 2022 beliefen sich auf insgesamt 15,2 Millionen US-Dollar und verteilten sich wie folgt:

Marketingkanal	Betrag ($)
Digitales Marketing	6,800,000
Traditionelle Werbung	4,500,000
Kundengewinnungsprogramme	3,900,000

First Bancorp (FBNC) – Geschäftsmodell: Einnahmequellen

Zinserträge aus Krediten und Investitionen

Für das Geschäftsjahr 2023 meldete First Bancorp einen Nettozinsertrag von 415,2 Millionen US-Dollar.

Kategorie	Betrag (in Millionen US-Dollar)
Gesamtkreditportfolio	$8,192.4
Anlagewertpapiere	$1,637.5
Durchschnittliche Kreditrendite	5.62%

Gebühren für Bankdienstleistungen

Die Einnahmen aus Servicegebühren beliefen sich im Jahr 2023 auf insgesamt 87,6 Millionen US-Dollar.

• Gebühren für das Einlagenkonto
• Gebühren für Geldautomatentransaktionen
• Überziehungsgebühren

Gebühren für die Vergabe von Hypotheken

Die Einnahmen aus dem Hypothekenbankgeschäft beliefen sich im Jahr 2023 auf 42,3 Millionen US-Dollar.

Hypothekenkennzahlen	Wert
Gesamtzahl der Hypothekenvergaben	687,2 Millionen US-Dollar
Durchschnittliche Originierungsgebühr	1.25%

Gebühren für die Vermögensverwaltung

Der Umsatz aus der Vermögensverwaltung erreichte im Jahr 2023 35,4 Millionen US-Dollar.

• Gebühren für die Vermögensverwaltung
• Finanzberatungsdienstleistungen
• Anlageberatung

Einnahmen aus Treasury-Management-Dienstleistungen

Die Treasury-Management-Dienstleistungen erwirtschafteten im Jahr 2023 einen Umsatz von 29,7 Millionen US-Dollar.

Art der Treasury-Dienstleistung	Umsatz (Millionen US-Dollar)
Cash-Management	$15.2
Zahlungsabwicklung	$8.5
Liquiditätsdienstleistungen	$6.0

First Bancorp (FBNC) - Canvas Business Model: Value Propositions

You're looking at the core value First Bancorp (FBNC) delivers to its customers and stakeholders as of late 2025. It's about blending that established, local feel with the financial muscle of a regional player. Honestly, the numbers from the third quarter of 2025 tell a clear story about where they are placing their bets.

Personalized, community-focused banking with local decision-making

The value proposition here rests on deep community ties, which you see reflected in the deposit franchise durability. As of September 30, 2025, First Bancorp held total deposits of $10.88 Billion. A significant portion of that base, specifically $3.58 Billion, came from noninterest-bearing balances, representing 33% of total deposits. That level of non-interest-bearing funding strongly suggests sticky, relationship-based operating accounts from local businesses and individuals, which is the bedrock of community banking.

Comprehensive financial solutions for individuals and businesses under one roof

First Bancorp positions itself as a one-stop shop. They aren't just a savings account provider; they are actively growing their lending book across the board. Total loans reached $8.42 Billion at September 30, 2025, marking an annualized growth rate of 9.3% in that quarter alone. This growth, alongside the mention of offering everything from checking accounts to mortgages and treasury services, supports the idea of comprehensive solutions. The Net Interest Margin (NIM) for Q3 2025 expanded to 3.46%, driven by a loan yield of 5.69%.

Expertise in commercial real estate and small business lending

The bank emphasizes its specialized lending capabilities. While they maintain a focus on credit quality, their portfolio mix shows specific concentrations. For instance, their exposure to non-owner occupied office loans was reported at approximately 6.2% of the total loan portfolio as of September 30, 2025. Furthermore, the reports note increases in noninterest income derived from the gain on sale of the guaranteed portion of SBA loans, indicating active participation in the small business lending market.

Digital convenience via robust online and mobile banking platforms

While First Bancorp is a traditional regional bank, its value proposition must include digital access to compete. The market expectation in 2025 is high; industry data shows 77% of U.S. adults prefer managing accounts via a mobile app or computer. To meet this, First Bancorp must deliver a platform where customers can handle transactions seamlessly, as the CEO noted their offerings include digital tools.

Financial stability and trust as a long-established regional bank

Trust is built on stability, which is quantified by capital strength and asset quality. First Bancorp reported total assets of $12.75 Billion as of September 2025. Their capital position remains strong, with the Tangible Common Equity to Tangible Assets ratio at 9.12% and the Common Equity Tier I Capital Ratio at 14.35% as of September 30, 2025. Asset quality is a key trust indicator; Nonperforming Assets (NPAs) were kept low at $39.0 Million, representing just 0.31% of total assets. The bank also highlighted its long-standing history, celebrating its 90th year of local banking.

Here's a quick look at the key financial metrics underpinning that stability as of the third quarter of 2025:

Metric	Amount / Ratio (As of Sep 30, 2025, unless noted)
Total Assets	$12.75 Billion
Total Loans	$8.42 Billion
Total Deposits	$10.88 Billion
Q3 2025 Net Interest Income	$102.5 Million
Q3 2025 Net Interest Margin (NIM)	3.46%
Asset Quality (NPAs/Total Assets)	0.31%
Tangible Common Equity Ratio	9.12%

The core value is the combination of this financial footing with a commitment to local service. You see this commitment in their ability to grow loans while keeping credit quality tight, evidenced by annualized Net Charge-Offs of only 0.14% in Q3 2025.

• Loan growth accelerated by 9.3% annualized in Q3 2025.
• Loan yield expanded to 5.69% in Q3 2025.
• Shareholders' equity stood at $1.60 Billion.
• Noninterest expenses for Q3 2025 were $60.2 Million.

Finance: draft the Q4 2025 loan pipeline review by next Tuesday.

First Bancorp (FBNC) - Canvas Business Model: Customer Relationships

First Bancorp, through its principal subsidiary First Bank, anchors its customer relationships in a long-standing, localized approach, blending physical presence with digital convenience.

High-touch, relationship-driven model through branch network

The foundation of the high-touch model is the physical footprint, which is concentrated in specific local economies. First Bank operates a network of 113 branches across North Carolina and South Carolina as of mid-2025. This network supports the mission to operate as a sound, profitable, independent community bank, serving individuals, families, businesses, municipalities, and non-profits throughout its region. The institution has maintained this relationship-driven focus for over 160 years. The commitment to personalized service is reflected in its consistent external validation; for the fifth consecutive year in 2025, FirstBank earned the No. 1 ranking in customer satisfaction in the Southwest region according to a national retail banking study. This study evaluated key areas including account offerings and overall experience.

The scale of the operation supporting this model includes total assets of approximately $12.6 billion as of September 2025, with noninterest expenses totaling $60.2 million in the third quarter of 2025, representing an investment in knowledgeable staff and the branch infrastructure.

The core customer relationship metrics as of mid-2025 are summarized below:

Relationship Metric	Value/Data Point	Context/Date
Number of Physical Branches	113	North Carolina & South Carolina (As of Q2 2025)
Total Assets	$12.6 billion	As of September 2025
Customer Satisfaction Ranking	No. 1 in Southwest Region	Fifth consecutive year (Q2 2025 Study)
Non-Maturity Deposit Growth (Q3 2025)	$139.5 million increase	Reflecting customer stickiness (Q3 2025)
Noninterest Expenses (Q3 2025)	$60.2 million	Investment in staff and network (Q3 2025)

Dedicated relationship managers for commercial and wealth clients

While specific numbers for dedicated relationship managers are not public, the service portfolio indicates a clear segmentation requiring specialized, high-touch service for higher-value clients. First Bancorp offers specialized business banking solutions, including commercial loans and treasury management services, alongside personalized financial planning and wealth management services for clients needing expert guidance on investment strategies and estate planning. This tailored approach is part of the bank's strategy to combine local expertise with financial solutions.

Self-service digital channels for transactional banking

Transactional banking is increasingly supported by self-service options, acknowledging the need for convenience. First Bancorp prioritizes digital convenience, offering robust online banking platforms and mobile applications. These digital tools allow customers to manage accounts, transfer funds, pay bills, and deposit checks remotely. The growth in non-maturity deposits by $139.5 million in Q3 2025 highlights that digital channels are successfully capturing and retaining transactional customer balances, which is a critical advantage against fintech competition.

Community engagement and local sponsorship to build loyalty

Building loyalty is intrinsically tied to community presence. First Bancorp is committed to deepening its community impact and expanding support for local businesses. For example, in Q2 2025, the bank launched its 'Our Cube Means Business' campaign to promote small business customers throughout Colorado on Fridays between July 11 and September 5. Furthermore, the bank continues its partnership with the Colorado Chamber of Commerce on the Coolest Thing Made in Colorado contest, which aims to celebrate and strengthen local manufacturers. The bank's ESG report emphasizes satisfying the financial needs of individuals and businesses in the communities it serves through philanthropic giving and volunteerism.

• Focus on enriching communities through honest and ethical business practices.
• Support for local manufacturers via contests like the Coolest Thing Made in Colorado.
• Offering low cost or no-cost savings and checking products for financial accessibility.

First Bancorp (FBNC) - Canvas Business Model: Channels

You're looking at how First Bancorp (FBNC) gets its services-from deposits to specialized lending-into the hands of its customers. The channel strategy balances deep local presence with necessary digital reach, which is key for a regional player of this size.

The core of the physical channel remains the established branch network. As of late 2025, First Bancorp, through its subsidiary First Bank, operates 113 locations concentrated across North and South Carolina. This footprint supports their community banking foundation, which prioritizes local decision-making for clients. This network serves a customer base totaling approximately 330,000 individuals and businesses.

Digital channels are crucial for modern efficiency and scale. First Bancorp maintains an online banking platform accessible to both retail and business customers. Complementing this is the mobile banking application, which includes features like remote deposit capture, a standard expectation for customers today. The bank's total assets stood at $12.6 billion as of September 2025, showing the scale these channels must support.

For specialized lending, the channel extends beyond the Carolinas. First Bank deploys SBA loan officers operating on a nationwide basis, which allows them to capture business outside their core deposit-gathering footprint. This national reach for lending contrasts with the regional focus of their physical branches. Furthermore, the Wealth Management and Trust Services division provides high-touch advisory services, a key component for retaining high-net-worth relationships.

Here's a snapshot of some key financial results from the most recent reported quarter, Q3 2025, that reflect the performance driven through these channels:

Metric	Amount (Q3 2025)	Context
Net Income	$20.4 million	Reported net income for the quarter.
Diluted EPS (D-EPS)	$0.49	Reported diluted earnings per share.
Adjusted Net Interest Income	$102.5 million	Year-over-year increase of 23.4%.
Non-Maturity Deposit Growth	$139.5 million	Growth contributed to lower funding costs.
Gain on Sale of SBA Loans	$0.7 million increase	Increase compared to the linked quarter (Q2 2025).
Quarterly Shareholder Dividend	$0.37 per share	Declared for the third quarter.

The operational focus across these channels is clearly on efficiency and profitable growth. You can see the results of deposit gathering through both physical and digital means in the balance sheet improvements. The bank is actively managing its funding profile, evidenced by the $139.5 million non-maturity deposit growth in Q3 2025, which helps keep the cost of funds favorable.

The specialized services also contribute directly to noninterest income streams, which are vital for diversification. For instance, the national SBA lending channel generated a $0.7 million increase in the gain on sale of the guaranteed portion of these loans between the second and third quarters of 2025. The Wealth Management and Trust Services division supports this overall strategy by offering services that enhance customer stickiness and generate fee income.

Key channel-related operational highlights from Q3 2025 include:

• Efficiency Ratio improved to 50.40%.
• Net Interest Margin expanded to 3.46%.
• Noninterest expenses were $60.2 million.
• Total assets reached $12.6 billion as of September 2025.

Finance: draft 13-week cash view by Friday.

First Bancorp (FBNC) - Canvas Business Model: Customer Segments

You're looking at how First Bancorp (FBNC) structures its client base, which is heavily concentrated in the Carolinas. This focus is key to their strategy, operating through 113 bank branches in North Carolina and South Carolina as of late 2025. Their total assets stood at $12.75 Billion USD as of September 2025, meaning these segments drive the entire balance sheet.

Small to medium-sized businesses (SMBs) in the Carolinas

This group forms the core of First Bancorp (FBNC)'s commercial lending engine. You see their focus in the loan book, which totaled $8.4 billion at September 30, 2025. The Commercial and Industrial (C&I) loan category, which captures many SMBs, was $904,226 thousand at that date, making up 11% of the total loan portfolio. Furthermore, the bank saw growth in deposits from this base, with noninterest-bearing demand deposits reaching $3.6 billion (or 33% of total deposits) in Q3 2025. This low-cost funding base is essential for their net interest margin performance.

Individual consumers and families within the regional footprint

These are your everyday retail banking customers, providing the stable deposit base. Total core deposits averaged $10.8 billion in the third quarter of 2025. While specific consumer loan figures aren't broken out separately from commercial in the high-level data, the overall loan growth in Q3 2025 was accelerated, increasing by 9.3% annualized. You can assume a significant portion of the total loan book, which excludes the major commercial categories, services these individuals through residential mortgages and consumer lending.

Commercial real estate investors and developers

This segment is clearly important, given the specific tracking of their exposure. As of September 30, 2025, the Construction, Development & Other Land Loans category was a major component of their lending. To be fair, the bank is managing its exposure to riskier CRE assets carefully. For instance, their exposure to non-owner occupied office loans was only approximately 6.2% of the total loan portfolio on that date. The largest single loan within that specific sub-category was only $33.0 million. This suggests a diversified, non-concentrated approach to this client group.

High-net-worth individuals utilizing wealth management services

First Bancorp (FBNC) offers personalized financial planning and wealth management, though specific Assets Under Management (AUM) figures for this segment aren't publicly itemized in the latest reports. Their overall focus is on providing tailored financial solutions. The bank's strong capital position, with a Common Equity Tier 1 capital ratio of 14.35% in Q3 2025, provides the stability that high-net-worth clients look for in a long-term partner.

Here's a look at the loan portfolio mix that serves these commercial and development segments as of the end of Q3 2025:

Loan Category	Balance (USD Thousands)	Portfolio Percentage
Commercial and industrial	904,226	11 %
Construction, development & other land loans	[Data Not Explicitly Listed for Q3 2025 in Search Snippets]	[Data Not Explicitly Listed for Q3 2025 in Search Snippets]
Commercial real estate - owner occupied	[Data Not Explicitly Listed for Q3 2025 in Search Snippets]	[Data Not Explicitly Listed for Q3 2025 in Search Snippets]
Commercial real estate - non-owner occupied	[Data Not Explicitly Listed for Q3 2025 in Search Snippets]	[Data Not Explicitly Listed for Q3 2025 in Search Snippets]

The total loan portfolio was $8.4 billion at September 30, 2025. You'll want to check the full 10-Q filing for the exact breakdown of the remaining loan categories, as the search results only explicitly detail the C&I segment for that date.

The core customer value proposition for all these segments centers on:

• Maintaining a strong capital base: CET1 ratio at 14.35% (preliminary) as of September 30, 2025.
• Delivering strong profitability: Adjusted Return on Average Assets (ROA) of 1.31% for Q3 2025.
• Providing local expertise: Operating within the Carolinas market since 1935.
• Offering competitive funding costs: Total cost of deposits at 1.46% for Q3 2025.

Finance: draft 13-week cash view by Friday.

First Bancorp (FBNC) - Canvas Business Model: Cost Structure

You're looking at the core expenses First Bancorp (FBNC) faced in the latter half of 2025, which really drive how efficiently they turn assets into profit. Honestly, for a bank, the cost structure is all about people, places, and potential losses.

Significant personnel expenses, including salaries and incentives, showed upward pressure quarter-over-quarter. Total personnel expenses increased by $1.6 million from Q2 2025 to Q3 2025, driven by higher salaries and wages expense and incentive accruals. This compares to a $0.4 million increase in total personnel expenses when looking at Q3 2025 versus Q3 2024.

Occupancy and equipment costs for the 113-branch network also contributed to the expense base, showing a $0.3 million increase from Q3 2024 to Q3 2025. Keeping that physical footprint running is a fixed, though necessary, cost.

The Provision for credit losses, a key measure of expected future losses, was $3.442 million in Q3 2025. This provision was recorded amid loan growth and somewhat deteriorating macro-economic projections, though it was partially offset by a $4.0 million reduction in reserves related to Hurricane Helene.

Technology and data infrastructure investment costs are embedded within the broader noninterest expenses. While a specific technology spend number isn't broken out in the summary statements, the overall noninterest expense base reflects these ongoing operational needs.

General and administrative expenses, which encompass the above, resulted in an efficiency ratio that improved to 50.40% for Q3 2025, down from 56.37% in the prior year quarter. That improvement shows management is getting more revenue out of every dollar spent on operations.

Here's a quick look at the components of the $60.211 million in Total Noninterest Expenses reported for Q3 2025:

Expense Category	Q3 2025 Amount (in 000s)	Q2 2025 Amount (in 000s)
Total Personnel Expenses	Not explicitly stated, but drove a $1.6M increase QoQ	Implied lower than Q3 2025
Occupancy and Equipment	Implied higher than Q3 2024 by $0.3M	Not explicitly stated
Provision for Credit Losses	$3,442	$2,212
Total Noninterest Expenses	$60,211	$58,983

The changes in the noninterest expense base are driven by several factors:

• Increase in total personnel expenses from the linked quarter.
• Seasonal hiring activity impacting personnel costs.
• Increase in Occupancy and equipment related expenses from the like quarter.
• A $4.0 million reduction in reserves for Hurricane Helene impacts.

Finance: draft 13-week cash view by Friday.

First Bancorp (FBNC) - Canvas Business Model: Revenue Streams

You're looking at the core ways First Bancorp (FBNC) brings in money as of late 2025. For a bank, this is primarily interest income, but fee-based income is a key part of the diversification story.

The primary engine remains the spread between what First Bancorp (FBNC) earns on its assets and what it pays out on its liabilities. For the third quarter of 2025, the Net Interest Income (NII) totaled $102.5 million. This was a solid increase, rising 6.0% from the linked quarter ($96.7 million) and 23.4% from the like quarter ($83.0 million) in 2024. The Net Interest Margin (NIM) expanded to 3.46% for Q3 2025.

Beyond the core interest spread, fee and service income provides a more stable, non-rate-sensitive revenue component. The core Non-interest income, excluding the impact of a large securities loss, was approximately $15.0 million in Q3 2025. This core figure represented a 4.8% increase from the linked quarter ($14.3 million) and a 10.7% increase from the same quarter last year ($13.6 million). Honestly, this diversification is what keeps the bank resilient when rates shift.

Here's a quick breakdown of the major components driving these revenue streams for First Bancorp (FBNC) in Q3 2025:

• Total interest income reached $144.2 million.
• Total interest expense was $41.711 million.
• The loan portfolio yield increased to 5.69%.
• Noninterest expenses were $60.211 million for the quarter.

The composition of these revenue streams shows where the dollars are coming from:

Revenue Component	Q3 2025 Amount (in thousands, unless noted)	Comparison Note
Net Interest Income (NII)	$102,489	Up 6.0% from Q2 2025
Core Non-interest Income	$15,000 (Approximate)	Excludes $27.9 million securities loss
Total Interest Income	$144,200	Driven by higher loan and securities yields
Total Interest Expense	$41,711	Managed down to improve the NIM

The non-interest income is derived from several service-related activities. You see direct contributions from the bank's various service offerings:

• Fees from wealth management, brokerage, and insurance products contribute to the core non-interest income base, with Wealth Management revenue specifically noted as a driver of growth.
• The gain on sale of the guaranteed portion of SBA loans provided a specific lift, showing an increase of $0.7 million compared to the linked quarter.
• Other operating income also saw a lift, including a $0.117 million increase in Debit Card income.

To be defintely clear on the loan side, the interest earned on the commercial, residential, and consumer loans is the main driver of the total interest income. The total loan portfolio grew, resulting in total loans of $8.4 billion at September 30, 2025, with an annualized growth rate of 9.3% in the quarter. The total loan yield expanded to 5.69%.

Finance: draft 13-week cash view by Friday.