Knight-Swift Transportation Holdings Inc. (KNX): Business Model Canvas

In der dynamischen Welt des Transports und der Logistik gilt Knight-Swift Transportation Holdings Inc. (KNX) als beeindruckendes Kraftpaket, das sich mit innovativen Lösungen und einem umfassenden Geschäftsmodell strategisch durch die komplexe Landschaft der Frachtdienstleistungen bewegt. Durch die nahtlose Verbindung modernster Technologie, einer umfangreichen Flotte und kundenorientierter Ansätze hat das Unternehmen den traditionellen LKW-Transport in ein hochentwickeltes, datengesteuertes Ökosystem verwandelt, das Branchen verbindet, Lieferketten überbrückt und eine beispiellose Transporteffizienz über mehrere Sektoren hinweg bietet. Dieses komplexe Business Model Canvas enthüllt den strategischen Plan hinter dem bemerkenswerten Erfolg von KNX und bietet Einblicke in die Art und Weise, wie ein modernes Transportunternehmen in einem zunehmend vernetzten globalen Markt Werte schafft, liefert und erfasst.

Knight-Swift Transportation Holdings Inc. (KNX) – Geschäftsmodell: Wichtige Partnerschaften

Strategische Allianz mit Lkw-Herstellern

Knight-Swift Transportation unterhält strategische Partnerschaften mit großen Lkw-Herstellern:

Hersteller	Zusammensetzung der Flotte	Insgesamt LKWs
Freightliner	Westernstar-Modelle	4.200 LKW
Volvo	VNL-Serie	2.800 LKW

Logistik-Technologie-Partnerschaften

Zu den wichtigsten Plattformen für die technologische Zusammenarbeit gehören:

• Samsara IoT-Plattform
• McLeod Software-Logistikmanagementsystem
• Oracle-Transportmanagementlösungen

Kraftstoff- und Wartungsdienstleister

Anbieter	Servicetyp	Jährliche Ausgaben
Love's Travel Stops	Kraftstoffnetzwerk	142 Millionen Dollar
TravelCenters of America	Wartungsdienste	86 Millionen Dollar

Frachtmakler und Logistikpartnerschaften mit Drittanbietern

Das strategische Logistiknetzwerk umfasst:

• CH Robinson weltweit
• XPO Logistik
• Uber Freight

Partner	Jährliches Frachtvolumen	Umsatzbeteiligung
CH Robinson	48.000 Ladungen/Jahr	92 Millionen Dollar
XPO Logistik	36.000 Ladungen/Jahr	67 Millionen Dollar

Knight-Swift Transportation Holdings Inc. (KNX) – Geschäftsmodell: Hauptaktivitäten

Fern- und regionale LKW-Transportdienste

Knight-Swift betreibt im vierten Quartal 2023 eine Flotte von 18.400 Traktoren und 62.500 Anhängern. Das Unternehmen erwirtschaftet mit Transportdienstleistungen einen jährlichen Lkw-Umsatz von 6,2 Milliarden US-Dollar.

Flottensegment	Anzahl der Einheiten	Jahresumsatz
LKW-Ladungssegment	16.200 Traktoren	5,1 Milliarden US-Dollar
Dediziertes Segment	2.200 Traktoren	1,1 Milliarden US-Dollar

Frachtvermittlung und Logistikmanagement

Das Logistiksegment von Knight-Swift übernimmt die Frachtvermittlung über Dritte mit einem jährlichen Maklerumsatz von 1,8 Milliarden US-Dollar im Jahr 2023.

• Beschäftigt 4.500 Frachtvermittlungsprofis
• Verwaltet über 200.000 Carrier-Beziehungen
• Verarbeitet jährlich etwa 750.000 Ladungen

Flottenwartung und Fahrzeugbeschaffung

Jährliche Flottenwartungsausgaben von 425 Millionen US-Dollar im Jahr 2023. Durchschnittsalter der Flotte 2,1 Jahre.

Wartungskategorie	Jährliche Ausgaben
Vorbeugende Wartung	215 Millionen Dollar
Reparatur und Austausch	210 Millionen Dollar

Technologieintegration zur Routenoptimierung und -verfolgung

Investierte im Jahr 2023 78 Millionen US-Dollar in die Technologieinfrastruktur. Nutzt fortschrittliche Telematik- und GPS-Tracking-Systeme.

• Echtzeit-Tracking für 18.400 Traktoren
• Vorausschauende Wartungstechnologie
• KI-gestützte Routenoptimierungsalgorithmen

Entwicklung von Lieferketten- und Transportlösungen

Bietet maßgeschneiderte Transportlösungen mit einem jährlichen Logistikberatungsumsatz von 95 Millionen US-Dollar.

Lösungstyp	Jahresumsatz	Anzahl der Kunden
Supply-Chain-Beratung	45 Millionen Dollar	350 Kunden
Transportmanagement	50 Millionen Dollar	425 Kunden

Knight-Swift Transportation Holdings Inc. (KNX) – Geschäftsmodell: Schlüsselressourcen

Umfangreiche Flotte von LKWs und Anhängern

Im vierten Quartal 2023 betreibt Knight-Swift Transportation Holdings Inc. eine Gesamtflotte von 21.225 Lkw und 77.100 Anhängern. Die Flottenaufteilung umfasst:

Fahrzeugtyp	Menge
LKWs	21,225
Anhänger	77,100

Fortschrittliche Transportmanagementtechnologie

Knight-Swift investiert erheblich in die technologische Infrastruktur, mit einer jährlichen Technologieinvestition von 78,5 Millionen US-Dollar im Jahr 2023.

• Unternehmensweites Transportmanagementsystem
• Echtzeit-GPS-Tracking
• Software zur vorausschauenden Wartung
• Erweiterte Routing-Algorithmen

Qualifizierte Berufskraftfahrer und Logistikpersonal

Gesamtbelegschaft Stand 2023: 28.600 Mitarbeiter

Mitarbeiterkategorie	Nummer
Professionelle Fahrer	19,400
Logistikpersonal	9,200

Robustes Netzwerk von Terminals und Servicezentren

Knight-Swift unterhält ein umfassendes Infrastrukturnetzwerk in den Vereinigten Staaten:

• Gesamtzahl der Terminals: 177
• Service-Center-Standorte: 62
• Geografische Abdeckung: 48 Staaten

Starke Finanzinfrastruktur und Kapitalressourcen

Finanzielle Ausstattung ab Q4 2023:

Finanzkennzahl	Betrag
Gesamtvermögen	6,3 Milliarden US-Dollar
Zahlungsmittel und Zahlungsmitteläquivalente	387,6 Millionen US-Dollar
Gesamtverschuldung	2,1 Milliarden US-Dollar

Knight-Swift Transportation Holdings Inc. (KNX) – Geschäftsmodell: Wertversprechen

Zuverlässige und effiziente Transportlösungen

Knight-Swift Transportation betreibt im vierten Quartal 2023 eine Flotte von 18.300 Lkw und 68.400 Anhängern. Das Unternehmen erwirtschaftete im Jahr 2023 einen Gesamtumsatz von 6,4 Milliarden US-Dollar, wobei der Schwerpunkt auf der Bereitstellung zuverlässiger Transportdienstleistungen liegt.

Metrisch	Wert
Gesamtflottengröße	18.300 LKW
Anzahl der Trailer	68.400 Anhänger
Jahresumsatz (2023)	6,4 Milliarden US-Dollar

Umfassende landesweite Frachtabdeckung

Knight-Swift bietet Transportdienstleistungen in 48 Bundesstaaten und Kanada an, mit einem Netzwerk, das rund 5.200 Mitarbeiter und mehrere Servicesegmente umfasst.

• LKW-Ladungssegment: 14.600 LKW
• Spezielles Segment: 2.700 Lkw
• Intermodales Segment: 1.000 Lkw

Flexible und anpassbare Logistikdienstleistungen

Das Unternehmen bietet mehrere Transportarten an, darunter:

• Trockene LKW-Ladung
• Temperaturgeführter Transport
• Spezieller Transport
• Intermodale Dienste

Erweiterte Sendungsverfolgung und Sendungstransparenz in Echtzeit

Knight-Swift nutzt fortschrittliche Technologien, darunter:

Technologie	Zweck
GPS-Tracking	Fahrzeugortung in Echtzeit
Elektronische Protokollierungsgeräte	Compliance und Nachverfolgung
Transportmanagementsysteme	Versandoptimierung

Wettbewerbsfähige Preise und kostengünstige Transportoptionen

Knight-Swift sorgt durch betriebliche Effizienz für wettbewerbsfähige Preise. Im Jahr 2023 erreichte das Unternehmen:

• Betriebsquote: 87,7 %
• Nettoeinkommen: 1,08 Milliarden US-Dollar
• Bereinigter Nettogewinn: 1,09 Milliarden US-Dollar

Knight-Swift Transportation Holdings Inc. (KNX) – Geschäftsmodell: Kundenbeziehungen

Dedizierte Account-Management-Teams

Knight-Swift Transportation unterhält 24 engagierte Account-Management-Teams, die große Unternehmenskunden betreuen. Ab dem vierten Quartal 2023 verwalten diese Teams die Beziehungen zu 1.287 erstklassigen gewerblichen Kunden in mehreren Transportsegmenten.

Kategorie „Kontoteam“.	Anzahl der Teams	Durchschnittliche Kundenbindungsrate
Unternehmenslogistik	8	94.3%
LKW-Ladungsdienste	12	92.7%
Spezialtransport	4	96.1%

Digitale Plattform für Kundenservice und Tracking

Die digitale Plattform von Knight-Swift bietet Echtzeit-Sendungsverfolgung und Servicemanagement für 98,6 % ihrer Transportverträge. Im Jahr 2023 verarbeitete die Plattform 3,4 Millionen digitale Serviceanfragen.

• Mobile Anwendung mit 92 % Kundenzufriedenheit
• Digitale Tracking-Funktionen rund um die Uhr
• Automatisiertes Meldesystem

Langfristige vertragsbasierte Beziehungen

Im Jahr 2024 unterhält Knight-Swift 672 langfristige Transportverträge mit einer durchschnittlichen Vertragslaufzeit von 3,7 Jahren. Gesamtauftragswert: 2,3 Milliarden US-Dollar.

Vertragsdauer	Anzahl der Verträge	Gesamtvertragswert
1-2 Jahre	287	892 Millionen US-Dollar
3-4 Jahre	385	1,4 Milliarden US-Dollar

Personalisierte Transportlösungsberatung

Knight-Swift bietet im Jahr 2023 maßgeschneiderte Transportberatung für 456 Kunden und generiert einen Umsatz aus spezialisierter Beratung in Höhe von 127,6 Millionen US-Dollar.

Reaktionsfähige Kundensupportsysteme

Die Kundensupport-Infrastruktur umfasst 247 engagierte Support-Mitarbeiter mit einer Lösungsrate beim ersten Kontakt von 92,4 %. Durchschnittliche Reaktionszeit: 17 Minuten über digitale und telefonische Kanäle.

• Mehrsprachige Supportfunktionen
• Dedizierte Eskalationsprotokolle
• Erweiterte CRM-Technologie-Integration

Knight-Swift Transportation Holdings Inc. (KNX) – Geschäftsmodell: Kanäle

Direktvertriebsteam

Knight-Swift Transportation unterhält ab 2023 ein engagiertes Direktvertriebsteam mit etwa 300 Vertriebsmitarbeitern. Das Vertriebsteam erwirtschaftet einen Jahresumsatz von etwa 6,8 Milliarden US-Dollar mit LKW-Ladungstransportdienstleistungen.

Vertriebsteam-Metrik	Daten für 2023
Anzahl der Vertriebsmitarbeiter	300
Jahresumsatz	6,8 Milliarden US-Dollar

Digitale Online-Plattformen und Website

Knight-Swift betreibt unter knightswift.com eine umfassende digitale Plattform mit Frachtverfolgung in Echtzeit und Online-Buchungsfunktionen.

• Monatliche Besucher der Website: 425.000
• Online-Buchungsanteil: 37 % der Gesamtsendungen
• Umsatz mit digitalen Plattformen: 2,3 Milliarden US-Dollar pro Jahr

Frachtvermittlungsnetzwerke

Knight-Swift nutzt mehrere Frachtmaklernetzwerke, um die Serviceabdeckung zu erweitern.

Netzwerkmetrik	Daten für 2023
Aktive Maklerpartner	1,200
Einnahmen aus dem Maklernetzwerk	1,5 Milliarden US-Dollar

Branchenmessen und Konferenzen

Knight-Swift nimmt jährlich an etwa 12 großen Konferenzen der Transportbranche teil.

• Jährliche Konferenzteilnahme: 12 Veranstaltungen
• Lead-Generierung aus Konferenzen: 850 potenzielle Kunden
• Konferenzbezogene Geschäftsentwicklung: 450 Millionen US-Dollar

Mobile Technologieanwendungen

Das Unternehmen bietet mobile Anwendungen für Fahrer und Kunden mit erweiterten Tracking-Funktionen.

Metrik für mobile Apps	Daten für 2023
Mobile App-Downloads	175,000
Aktive monatliche Benutzer	87,500
Umsatz mit mobilen Plattformen	680 Millionen Dollar

Knight-Swift Transportation Holdings Inc. (KNX) – Geschäftsmodell: Kundensegmente

Hersteller und Industrieunternehmen

Knight-Swift Transportation beliefert im vierten Quartal 2023 1.987 Fertigungs- und Industriekunden in den Vereinigten Staaten. Jährlicher Frachtumsatz aus diesem Segment: 1,2 Milliarden US-Dollar.

Branchensegment	Anzahl der Kunden	Frachtvolumen (Tonnen/Jahr)
Schwerindustrie	612	3,4 Millionen
Leichte Fertigung	1,375	2,1 Millionen

Einzelhandels- und E-Commerce-Unternehmen

E-Commerce- und Einzelhandelsfrachtdienste erwirtschafteten im Jahr 2023 einen Umsatz von 987 Millionen US-Dollar und bedienten 2.345 Kunden.

• Nationale Einzelhandelsketten: 423 Kunden
• Regionale Einzelhandelsunternehmen: 1.122 Kunden
• E-Commerce-Plattformen: 800 Kunden

Agrar- und Lebensmittelproduktionssektoren

Knight-Swift wickelt jährlich 2,6 Millionen Tonnen Agrarfracht ab, mit einem damit verbundenen Umsatz von 456 Millionen US-Dollar.

Landwirtschaftlicher Teilsektor	Kunden	Jährliches Frachtvolumen
Getreideproduzenten	567	1,2 Millionen Tonnen
Lebensmittelverarbeitung	412	890.000 Tonnen

Automobil- und Automobilteileindustrie

Die Frachtdienstleistungen im Automobilsektor beliefen sich im Jahr 2023 auf insgesamt 678 Millionen US-Dollar und bedienten 356 Kunden.

• Automobilhersteller: 87 Kunden
• Autoteilelieferanten: 269 Kunden

Kleine bis große Unternehmen

Aufschlüsselung der Güterverkehrsdienste auf Unternehmensebene für 2023:

Unternehmensgröße	Anzahl der Kunden	Gesamtumsatz
Kleine Unternehmen	1,876	345 Millionen Dollar
Mittlere Unternehmen	987	612 Millionen Dollar
Große Unternehmen	456	1,1 Milliarden US-Dollar

Knight-Swift Transportation Holdings Inc. (KNX) – Geschäftsmodell: Kostenstruktur

Kosten für die Anschaffung und Wartung der Flotte

Ab dem vierten Quartal 2023 meldete Knight-Swift Transportation Holdings Inc. die folgenden flottenbezogenen Kosten:

Kostenkategorie	Betrag ($)
Gesamtkosten für die Anschaffung der Flotte	2,1 Milliarden US-Dollar
Jährliche Kosten für die Flottenwartung	387 Millionen Dollar
Durchschnittliche Kosten pro LKW-Wartung	15.200 US-Dollar pro LKW jährlich

Fahrergehälter und Vergütung

Aufschlüsselung der Vergütung für Knight-Swift-Fahrer:

Vergütungskomponente	Durchschnittlicher Betrag ($)
Durchschnittliches jährliches Fahrergehalt	$69,500
Gesamtkosten für die Fahrerentschädigung	612 Millionen US-Dollar im Jahr 2023
Leistungen und zusätzliche Vergütung	98 Millionen Dollar

Treibstoff- und Betriebskosten

• Gesamttreibstoffkosten im Jahr 2023: 1,2 Milliarden US-Dollar
• Durchschnittliche Kraftstoffkosten pro Meile: 0,42 $
• Betriebliche Effizienzquote: 83,4 %

Technologie- und Infrastrukturinvestitionen

Kategorie „Technologieinvestitionen“.	Betrag ($)
Gesamtausgaben für Technologieinfrastruktur	124 Millionen Dollar
Flottenmanagement-Software	37,5 Millionen US-Dollar
Telematik- und GPS-Systeme	22,3 Millionen US-Dollar

Versicherungs- und Compliance-bezogene Ausgaben

• Gesamtversicherungskosten: 215 Millionen US-Dollar im Jahr 2023
• Compliance- und Regulierungskosten: 42,6 Millionen US-Dollar
• Investitionen in das Risikomanagement: 18,9 Millionen US-Dollar

Knight-Swift Transportation Holdings Inc. (KNX) – Geschäftsmodell: Einnahmequellen

Transportdienste für LKW-Ladungen

Für das Geschäftsjahr 2023 meldete Knight-Swift Transportation einen Gesamtbetriebsumsatz von 7,2 Milliarden US-Dollar. Lkw-Ladungstransportdienste erwirtschafteten einen Umsatz von rund 5,4 Milliarden US-Dollar.

Servicekategorie	Umsatz (2023)	Prozentsatz des Gesamtumsatzes
Trockene Van-LKW-Ladung	3,8 Milliarden US-Dollar	52.8%
Gekühlte LKW-Ladung	1,2 Milliarden US-Dollar	16.7%
Spezielle LKW-Ladung	400 Millionen Dollar	5.6%

Gebühren für Logistik und Frachtvermittlung

Logistik- und Frachtvermittlungsdienste erwirtschafteten im Jahr 2023 einen Umsatz von 1,1 Milliarden US-Dollar.

• Frachtvermittlungsvolumen: 1,3 Millionen verwaltete Ladungen
• Durchschnittlicher Umsatz pro Ladung: 850 $
• Umsatz der digitalen Frachtplattform: 220 Millionen US-Dollar

Spezielle Transportverträge

Dedizierte Transportverträge machten im Jahr 2023 einen Umsatz von 650 Millionen US-Dollar aus.

Vertragstyp	Anzahl der Verträge	Jahresumsatz
Langfristige Verträge	42	480 Millionen Dollar
Kurzfristige Verträge	78	170 Millionen Dollar

Intermodale Transportlösungen

Der intermodale Transport erwirtschaftete im Jahr 2023 einen Umsatz von 380 Millionen US-Dollar.

• Gesamte intermodale Ladungen: 285.000
• Durchschnittlicher Umsatz pro Ladung: 1.333 $
• Intermodale Netzwerkabdeckung: 22 Staaten

Umsatzerlöse aus Technologie- und Beratungsdienstleistungen

Technologie- und Beratungsdienstleistungen trugen im Jahr 2023 70 Millionen US-Dollar zum Umsatz bei.

Servicekategorie	Einnahmen	Hauptangebote
Transportmanagementsoftware	45 Millionen Dollar	Lösungen für das Flottenmanagement
Beratungsleistungen	25 Millionen Dollar	Logistikoptimierung

Knight-Swift Transportation Holdings Inc. (KNX) - Canvas Business Model: Value Propositions

You're looking at how Knight-Swift Transportation Holdings Inc. delivers value across its massive freight network as of late 2025. The core proposition is offering a single, integrated solution for nearly every shipping need you might have.

Comprehensive, single-source solution across TL, LTL, Intermodal, and Logistics

Knight-Swift Transportation Holdings Inc. provides a full complement of services across its four main segments: Truckload (TL), Less-than-Truckload (LTL), Logistics, and Intermodal. This breadth means you can consolidate your freight spend with one provider for diverse needs. For instance, Q1 2025 saw consolidated total revenue hit $1.8 billion, and by Q3 2025, that figure was $1.9 billion, showing the scale of their operations across these varied services.

The company operates across North America, using a network of terminals in the United States and Mexico.

Unmatched scale and capacity, mitigating supply chain risk for large shippers

The scale of Knight-Swift Transportation Holdings Inc. is definitely a key value driver, offering capacity that fewer competitors can match. They operate roughly 30,000 tractors and over 100,000 trailers across their segments. This massive asset base positions them as the industry's largest full truckload company. Having this much owned capacity helps large shippers manage risk when the market tightens.

Cost-effective freight solutions through a highly utilized, modern fleet

For the core Truckload business, cost-effectiveness is driven by asset utilization and efficiency gains. While the freight environment has seen pressure, the Truckload segment's Adjusted Operating Ratio for Q3 2025 was 96.2%. To put that in perspective, the Q2 2025 TL Adjusted Operating Ratio was 94.6%, which was an improvement of 260 basis points year-over-year, showing a focus on driving down costs per mile. This focus on efficiency helps keep their solutions competitive.

Seamless coast-to-coast LTL service via integrated brands (AAA Cooper, DHE, MME)

Knight-Swift Transportation Holdings Inc. is actively unifying its LTL operations to deliver a truly national service. The subsidiaries Midwest Motor Express (MME) and DHE Transportation are set to be officially folded into the AAA Cooper Transportation (ACT) brand starting Jan. 1, 2026. This integration follows significant expansion; the trio currently operates 179 strategically located facilities across 36 states. They've successfully expanded into over 50 new markets and established around 40,000 new line-haul lanes across the network. The LTL division posted revenue, excluding fuel surcharge, of $337.7 million in Q2 2025.

The LTL value proposition is built on this growing physical footprint:

• Expanded into over 50 new markets.
• Established around 40,000 new line-haul lanes.
• Operates 179 facilities across 36 states.
• Q2 2025 LTL shipments per day increased 21.7% year-over-year.

Cross-border expertise for Mexico and Canada, simplifying international trade

Knight-Swift Transportation Holdings Inc. offers established cross-border capabilities, which is critical given the high volume of North American trade. In March 2025, trucks moved $77.3 billion of freight with Mexico and $67.5 billion with Canada. Trucks carry over 60% of the surface trade along both the Northern and Southern land borders, highlighting the importance of trucking in this corridor. The company's network explicitly serves customers throughout Mexico and Canada.

Here's a snapshot of recent segment performance to show where the value is being generated:

Segment	Q3 2025 Adjusted Operating Ratio	Q3 2025 Revenue Change Y/Y	Key Metric Detail
Truckload	96.2%	Down 2.1% (excl. fuel surcharge)	Revenue per loaded mile was flat year-over-year.
LTL	Not provided	Not provided	Adjusted Operating Income increased 86.4% year-over-year (part of All Other Segments growth).
Logistics	94.3%	Decreased 2.2%	Revenue per load increased 3.6% year-over-year.
Intermodal	99.8% (Adjusted OR)	Revenue per load up 3.5% Y/Y	Load count grew 8.2% sequentially.

Finance: draft 13-week cash view by Friday.

Knight-Swift Transportation Holdings Inc. (KNX) - Canvas Business Model: Customer Relationships

You're looking at how Knight-Swift Transportation Holdings Inc. keeps its customers locked in, which is key when freight volumes are choppy, like they were through mid-2025. The relationships are built on dedicated capacity, digital tools, and specialized handling for complex moves.

Dedicated fleet services providing customized capacity and long-term contracts.

Knight-Swift Transportation Holdings Inc. maintains a significant presence in dedicated services, ranking as the 5th Top Dedicated Contract Carrier in North America for 2025, operating approximately 6,500 Power Units in that specific service line. Under these dedicated arrangements, the company supplies the driving associates, equipment, and maintenance, supplementing a customer's internal transportation department. This structure inherently fosters long-term contracts by embedding Knight-Swift Transportation Holdings Inc.'s assets directly into the customer's supply chain. The company's overall Truckload segment, which houses dedicated services, posted an Adjusted Operating Ratio of 94.6% in the second quarter of 2025, an improvement of 260 basis points year-over-year, showing a focus on efficiency even with committed capacity.

Account management teams focused on complex, multi-modal solution design.

For customers needing more than just point-to-point truckload, the Logistics segment acts as the solution architect. This segment, which relies on brokerage operations and specialized logistics, saw its revenue per load jump 10.6% year-over-year in the second quarter of 2025, even as the load count declined by 11.7%. This suggests account managers successfully negotiated better pricing for the freight they did move, indicating strong value perception for complex needs. The segment finished Q2 2025 with an Adjusted Operating Ratio of 94.8% and a gross margin of 18.9%. The Intermodal unit, another multi-modal component, is working toward stability, though it posted a revenue decline of 13.8% in Q2 2025.

You need to see how the different service lines are performing for customers; here's a quick snapshot from the second quarter of 2025:

Segment	Q2 2025 Operating Income (Millions USD)	Q2 2025 YoY Percent Change in Operating Income	Q2 2025 Adjusted Operating Ratio
Truckload (TL)	$45.4	93.4%	94.6%
Less-Than-Truckload (LTL)	$18.3	Negative 44.5%	93.1%
Logistics	$5.5	16.6%	94.8%
Intermodal	Negative $3.4	Negative 99.7%	104.1%

The LTL segment's operating income decline was attributed to start-up costs from new facilities and DHE integration costs, which management views as temporary drags on margin.

Self-service options via user-friendly customer portals for LTL order entry and tracking.

The growth in the LTL business points directly to successful customer adoption of its services, which are supported by digital tools. For the first half of 2025, the LTL segment saw shipments per day increase 22.9% year-over-year, including the DHE acquisition. In the second quarter of 2025 alone, shipments per day were up 21.7% year-over-year, with revenue per hundredweight (excl. fuel surcharge) increasing 9.9%. This volume growth suggests that the self-service portals for LTL order entry and tracking are functional and being used by a growing base of customers. The LTL segment's revenue, excluding fuel surcharge, grew 28.4% year-over-year in Q2 2025.

High-touch, single point of contact for specialized cross-border logistics.

Knight-Swift Transportation Holdings Inc. explicitly serves customers throughout North America, including cross-border U.S./Mexico/Canada service. This specialized service requires a high-touch approach, often managed through dedicated account teams to navigate customs and specific regional regulations. While specific cross-border revenue isn't broken out, the overall Truckload segment, which handles much of this, showed strong operating income growth of 93.4% in Q2 2025, indicating that the high-value, specialized freight is performing well. The company's ability to maintain an Adjusted Operating Ratio of 94.6% in the TL segment despite market softness shows discipline in managing these complex lanes.

Focus on service enhancement and reliability to drive customer retention.

Reliability is demonstrated by the bottom-line results that matter to investors and, by extension, to long-term customers. For the second quarter of 2025, Adjusted EPS was $0.35, a significant increase from $0.24 in the second quarter of 2024. The company's CEO noted that the workforce demonstrated agility in mitigating pressure on miles and earnings due to volatile trade actions. The overall focus on cost discipline and asset rationalization, such as right-sizing the fleet since the U.S. Xpress acquisition, directly translates to more reliable service promises for customers. The company had approximately 162,302,000 shares of common stock outstanding as of July 23, 2025.

The LTL segment is a prime example of service enhancement, with its average length of haul climbing 13.8% year-over-year in Q2 2025 as the company won new business across its expanding network. That's a concrete win for customer relationships.

Finance: draft 13-week cash view by Friday.

Knight-Swift Transportation Holdings Inc. (KNX) - Canvas Business Model: Channels

You're looking at how Knight-Swift Transportation Holdings Inc. gets its services-from truckload to LTL-into the hands of shippers. It's a multi-pronged approach, blending traditional sales muscle with modern digital tools and a growing physical network. The scale of the operation is massive; they employ a 28,000 Person Workforce and operate the largest full truckload fleet in North America.

The direct sales channel remains critical for securing the big contracts. This is the Direct Sales Force managing large, enterprise-level shipper relationships. While I don't have the exact headcount for the sales team as of late 2025, the results show this channel is working to secure premium freight, as evidenced by the LTL segment's pricing power. For instance, in the third quarter of 2025, the LTL segment saw revenue per hundredweight rise 6.1% and revenue per shipment climb 6.6% year-over-year.

For day-to-day transactions and visibility, technology is key. This includes Digital Customer Portals for online booking, quoting, and real-time tracking. You can use these portals to 'Get a Quote' or 'Track Shipment' across their network. The company is focused on improving its technology offerings to make supply chain processes smoother.

To move freight for third parties, Knight-Swift uses the KNX Loadboard for brokering freight to third-party carriers. Management is actively making improvements to this platform, specifically integrating freight from all their brands to better serve their third-party carrier base.

The physical footprint is heavily invested in the Integrated LTL terminal network (AAA Cooper, DHE, MME) for regional and national coverage. This network is expanding intentionally. Before the Dependable Highway Express (DHE) acquisition, Knight-Swift operated 133 terminals and 5,100 doors. The DHE deal, effective July 30, 2024, increased their LTL terminal and door counts by approximately 10% and brought their network coverage of the US population to about 70%. The expansion continued into 2025, with the company opening seven new locations in the first quarter and three new locations (plus one replacement) in the second quarter. This investment is aimed at building a truly nationwide in-house LTL service.

Finally, the Warehousing and Fulfillment services acting as an integrated 3PL channel are growing fast. This business falls under the 'All Other Segments' category in the reporting, which saw revenue jump 29.9% year-over-year in the third quarter of 2025. Knight-Swift Warehousing and Fulfillment (KSWF) offers e-commerce solutions like inventory management, kitting, transporting, distribution, and returns management, also servicing brick-and-mortar stores with retail fixtures.

Here's a look at how the revenue contributions from the segments most relevant to these channels performed in the middle of 2025:

Segment Channel	Q2 2025 Revenue (in millions)	Q3 2025 Revenue (in millions)	Year-over-Year Q3 Change
Integrated LTL Network (LTL Segment Revenue)	$337.7	$340.5	Increased 21.5% (excluding fuel surcharge)
Logistics (Brokerage/3PL Channel)	$128.3	$140.4	Decreased 2.2%
Warehousing/Fulfillment (Part of All Other Segments)	Data Not Explicitly Separated	Data Not Explicitly Separated	Revenue Increased 29.9%

The overall channel strategy is about integration. For example, the LTL network expansion is meant to 'further support our existing Truckload customers with LTL capacity.' The Logistics segment continues to leverage its power-only capabilities to complement the asset-based business and build a more diversified freight portfolio.

You can see the push for digital integration, but the physical network growth is what underpins the LTL service. If terminal build-out lags, churn risk rises for those regional shippers. Finance: draft 13-week cash view by Friday.

Knight-Swift Transportation Holdings Inc. (KNX) - Canvas Business Model: Customer Segments

Knight-Swift Transportation Holdings Inc. serves a broad base of customers across its four reportable segments: Truckload, Less-than-truckload (LTL), Logistics, and Intermodal. The customer base is diversified, reflecting the company's strategy to offer a full spectrum of North American freight solutions.

The Truckload segment, which includes irregular route, dedicated, refrigerated, expedited, flatbed, and cross-border operations, remains the dominant revenue generator. As of the first quarter of 2025, this segment accounted for approximately 63% of total revenue. This scale allows Knight-Swift Transportation Holdings Inc. to cater to very large, consistent shippers.

The LTL segment, bolstered by the acquisition of Dependable Highway Express (DHE), targets shippers needing flexible, smaller-volume freight movement. This segment saw significant growth, with revenue (excluding fuel surcharge) increasing 28.4% year-over-year in the second quarter of 2025, driven by a 21.7% increase in shipments per day.

The Logistics segment serves customers requiring brokerage solutions, often leveraging power-only capabilities to complement asset-based services. In the second quarter of 2025, this segment generated revenue of $128.3 million and maintained a gross margin of 18.9%.

Here is a breakdown of the primary revenue-generating segments as of the second quarter of 2025, which directly reflects the scale of service provided to different customer types:

Segment	Q2 2025 Revenue (Excl. Fuel Surcharge/Intersegment)	Year-over-Year Revenue Change (Q2 2025 vs Q2 2024)	Key Operational Metric
Truckload	$1.07 billion	Decreased 2.7%	Approximately 15,400 irregular route tractors
LTL	$337.7 million	Increased 28.4%	Shipments per day increased 21.7%
Logistics	$128.3 million	Decreased 2.6%	Gross Margin of 18.9%
Intermodal	$84.1 million	Decreased 13.8%	Load count decreased 12.4%

You can map your specific needs to these established service lines:

• Large-scale Retail and E-commerce companies requiring high-volume capacity.
• Food and Beverage producers needing refrigerated and time-sensitive transport.
• Automotive and Manufacturing industries utilizing dedicated and flatbed services.
• Mid-sized shippers needing flexible LTL and Logistics brokerage solutions.
• Cross-border shippers focused on Mexico and Canada trade lanes.

The Truckload segment supports the specialized needs of manufacturing and food/beverage customers through its dedicated fleet of nearly 5,900 dedicated tractors and its refrigerated and flatbed capabilities. The cross-border operations are explicitly included within the Truckload segment structure.

For mid-sized shippers, the LTL segment provides the necessary network, having grown its service centers and shipment volume substantially following the DHE acquisition. The Logistics segment offers a non-asset alternative or supplement, where revenue per load increased by 10.6% in Q2 2025, showing pricing discipline for these customers.

Finance: review Q3 2025 segment revenue projections against these Q2 2025 figures by Monday.

Knight-Swift Transportation Holdings Inc. (KNX) - Canvas Business Model: Cost Structure

You're looking at the core expenses that keep Knight-Swift Transportation Holdings Inc. moving across the country, and honestly, they are dominated by people and equipment. The cost structure is heavily weighted toward variable and semi-variable operational costs, which means profitability swings with freight demand and market pricing.

Labor costs, including driver wages, are the largest expense at approximately 39.6% of revenue. This is the single biggest lever on the cost side, reflecting the industry's reliance on human capital for asset utilization.

Capital investment remains a major, non-negotiable cost. For fleet replacement and network enhancement in fiscal year 2025, Knight-Swift Transportation Holdings Inc. guided net cash capital expenditures in the range of $525 million - $575 million. This shows a clear commitment to maintaining a modern, efficient asset base, even in a softer freight market.

The business model relies significantly on external capacity, especially within the Logistics and Intermodal segments, which drive purchased transportation costs. Management has explicitly stated they are making early progress in reducing these costs by deploying more of their own staff and equipment, which is a key part of their cost structure optimization strategy.

Other major variable costs include fuel, maintenance, and insurance. While fuel is always a major line item, Q3 2025 results highlighted specific pressures: Adjusted Operating Income was negatively impacted by $12.0 million of higher insurance and claims costs at U.S. Xpress, largely from settling two large 2023 accident claims. This specific event shows how insurance volatility can directly hit the bottom line, even as the company works to integrate better safety practices.

The ongoing LTL network expansion also brings one-time integration costs. For instance, the third quarter of 2025 included a significant $28.8 million trade name impairment charge related to the decision to combine LTL brands under the AAA Cooper trade name. This is the cost of simplifying and scaling that newer part of the business.

Here's a look at some of the key financial metrics and cost drivers as of late 2025, using Q3 2025 revenue as a reference point:

Cost Component Category	Specific Financial Data Point (Latest Available 2025)	Context/Impact
Labor Costs (Driver Wages & Staffing)	Approx. 39.6% of Revenue (as per outline)	Largest single expense category.
Capital Expenditure (Fleet Replacement)	FY 2025 Guidance: $525M - $575M (Net Cash)	Significant investment in owned assets.
Insurance & Claims Costs (One-Time Impact)	Q3 2025: $12.0 million higher U.S. Xpress claims costs	Drove down Q3 Adjusted Operating Income year-over-year.
LTL Integration/Start-up Costs	Q3 2025: $28.8 million trade name impairment	Cost associated with combining LTL brands.
Purchased Transportation	Management actively working on reducing this cost	Focus on replacing third-party capacity with owned assets.
Reference Revenue Base	Q3 2025 Consolidated Revenue: $1.93 billion	Used for context on expense scale.

The company is actively managing these costs through several initiatives:

• Reducing purchase transportation by deploying owned equipment.
• Optimizing pickup and delivery through new technology implementation.
• Refining staffing levels and scheduling across locations.
• Making tangible progress reducing fixed costs on an absolute basis, aiming for durable improvements in areas like equipment G&A and facilities.

The consolidated Adjusted Operating Ratio for Q3 2025 was 93.8%, which was flat year-over-year, showing that cost control efforts are balancing out market pressures and integration headwinds. If onboarding takes 14+ days, churn risk rises.

Knight-Swift Transportation Holdings Inc. (KNX) - Canvas Business Model: Revenue Streams

You're looking at how Knight-Swift Transportation Holdings Inc. actually brings in the money, and it's a story of a dominant legacy business being strategically balanced by high-growth areas. The core of the operation remains the Truckload (TL) services, which historically has been the largest piece of the pie. For context on that scale, the 2024 revenue for the TL segment was reported at $5.03 billion. That's the baseline for the asset-heavy side of the business.

The real momentum, though, is in Less-Than-Truckload (LTL) services; this is definitely the key growth engine right now. For the third quarter of 2025, the LTL segment showed impressive traction, with revenue excluding fuel surcharge (xFSC) climbing 21.5% year-over-year. To put that into hard numbers for Q3 2025, the LTL revenue xFSC hit $340.5 million. Honestly, that kind of growth shows the integration and network expansion efforts are starting to pay off in top-line results, even if margins are still being worked on.

Here's a quick look at how the major segments stacked up in Q3 2025 based on revenue excluding fuel surcharges (xFSC), which gives a clearer view of the underlying freight movement:

Revenue Stream	Q3 2025 Revenue (xFSC)	Year-over-Year Change
Truckload (TL) Core	$1.08 billion	Down 2.1%
Less-Than-Truckload (LTL)	$340.5 million	Up 21.5%
Logistics	$140.4 million	Down 2.2%
Intermodal	$94.1 million	Down 8.4%

Next up, you have the Logistics and Brokerage fees, which come from managing third-party freight. This stream provides diversification away from owning all the assets. In Q3 2025, the revenue for this segment was $140.4 million. While the load count softened by 6.2%, the revenue per load increased by 3.6%, showing discipline on pricing even with a slight top-line dip.

Intermodal services represent another revenue pillar, using rail partnerships for those longer, cross-country hauls where it makes sense. This segment brought in revenue of $94.1 million in the third quarter of 2025. That was down 8.4% year-over-year, but the company has been focused on cost initiatives here, aiming to improve the operating ratio despite the revenue pressure.

Don't forget the smaller, but important, ancillary services. Knight-Swift Transportation Holdings pulls in revenue from things outside of moving the actual freight. These streams include:

• Equipment leasing revenue.
• Repair and maintenance services billed to others.
• Warehousing operations.

While specific revenue figures for these are often bundled, the Q3 2025 results noted that earnings growth in the warehousing and leasing businesses helped offset other costs, indicating these streams are contributing positively to the overall Adjusted Operating Income.