South Plains Financial, Inc. (SPFI): Business Model Canvas

Tauchen Sie ein in die strategische Blaupause von South Plains Financial, Inc. (SPFI), einem regionalen Bankkonzern, der gemeinschaftsorientierte Finanzdienstleistungen in Texas und New Mexico transformiert. Mit einem sorgfältig ausgearbeiteten Business Model Canvas, das innovative digitale Lösungen und personalisierte Bankerlebnisse in Einklang bringt, zeigt SPFI, wie ein lokales Finanzinstitut Technologie, tiefe Community-Verwurzelung und gezielte Kreditstrategien nutzen kann, um einen einzigartigen Mehrwert für kleine Unternehmen, landwirtschaftliche Betriebe und Einzelkunden zu schaffen. Entdecken Sie, wie dieses dynamische Finanzinstitut die komplexe Bankenlandschaft mit einem messerscharfen Ansatz für beziehungsbasiertes Banking und technologische Innovation bewältigt.

South Plains Financial, Inc. (SPFI) – Geschäftsmodell: Wichtige Partnerschaften

Lokale und regionale Bankkooperationen

Seit dem vierten Quartal 2023 unterhält South Plains Financial strategische Partnerschaften mit 27 lokalen und regionalen Bankinstituten in Texas und New Mexico. Das Gesamtvolumen der Kooperationskredite erreichte im Jahr 2023 412,3 Millionen US-Dollar.

Partnertyp	Anzahl der Partner	Kollaboratives Kreditvolumen
Lokale Gemeinschaftsbanken	18	267,5 Millionen US-Dollar
Regionale Bankennetzwerke	9	144,8 Millionen US-Dollar

Agrar- und Gewerbekreditnetzwerke

SPFI arbeitet mit 43 Agrar- und Gewerbekreditnetzwerken zusammen, wobei der Schwerpunkt auf dem texanischen Agrarsektor liegt.

• Agrarkreditpartnerschaften: 23 Netzwerke
• Kommerzielle Kreditpartnerschaften: 20 Netzwerke
• Gesamtkreditwert des Netzwerks: 276,9 Millionen US-Dollar im Jahr 2023

Technologiedienstleister

South Plains Financial arbeitet mit 12 Technologiedienstleistern für digitale Banklösungen zusammen und investiert im Jahr 2023 8,7 Millionen US-Dollar in die technologische Infrastruktur.

Kategorie „Technologiepartner“.	Anzahl der Partner	Investition
Kernbankensysteme	4	3,2 Millionen US-Dollar
Anbieter für Cybersicherheit	3	2,5 Millionen Dollar
Digitale Banking-Plattformen	5	3,0 Millionen US-Dollar

Kleinunternehmerverbände

SPFI unterhält Partnerschaften mit 37 Kleinunternehmensverbänden in Texas und New Mexico und unterstützt im Jahr 2023 1.842 Kleinunternehmenskredite in Höhe von insgesamt 129,6 Millionen US-Dollar.

Vermittler von Versicherungs- und Finanzdienstleistungen

Die Bank arbeitet mit 19 Versicherungs- und Finanzdienstleistungsvermittlern zusammen und erwirtschaftete im Jahr 2023 Querverweiserlöse in Höhe von 54,3 Millionen US-Dollar.

Vermittlertyp	Anzahl der Partner	Generierter Umsatz
Versicherungsanbieter	11	32,7 Millionen US-Dollar
Finanzdienstleistungsmakler	8	21,6 Millionen US-Dollar

South Plains Financial, Inc. (SPFI) – Geschäftsmodell: Hauptaktivitäten

Kommerzielle und landwirtschaftliche Kredite

Im vierten Quartal 2023 meldete South Plains Financial ein Gesamtkreditportfolio von 2,05 Milliarden US-Dollar, wobei gewerbliche und landwirtschaftliche Kredite einen erheblichen Teil ihrer Kreditaktivitäten ausmachten.

Kreditkategorie	Gesamtvolumen	Prozentsatz des Portfolios
Gewerbeimmobilien	789,4 Millionen US-Dollar	38.5%
Agrarkredite	412,6 Millionen US-Dollar	20.1%
Kommerziell & Industriekredite	356,2 Millionen US-Dollar	17.4%

Privatkundendienstleistungen

South Plains Financial betreibt ab 2024 57 Full-Service-Bankstandorte in Texas und New Mexico.

• Giro- und Sparkonten für Verbraucher
• Privatkreditprodukte
• Hypothekarkreditdienstleistungen
• Kreditkartenangebote

Einlagen- und Investmentmanagement

Gesamteinlagen zum 31. Dezember 2023: 2,38 Milliarden US-Dollar

Einzahlungsart	Gesamtvolumen	Zinssatz
Zinsunabhängige Prüfung	612,3 Millionen US-Dollar	0.00%
Zinsprüfung	456,7 Millionen US-Dollar	1.25%
Sparkonten	389,5 Millionen US-Dollar	0.75%
Festgelder	921,5 Millionen US-Dollar	3.50%

Entwicklung einer digitalen Banking-Plattform

Digitale Banktransaktionen im Jahr 2023: 4,2 Millionen Monatsdurchschnitt

• Downloads von Mobile-Banking-Apps: 78.500
• Online-Banking-Nutzer: 142.000
• Wachstumsrate digitaler Transaktionen: 18,3 %

Risikomanagement und Finanzberatung

Risikogewichtete Vermögenswerte ab Q4 2023: 1,87 Milliarden US-Dollar

Risikomanagement-Metrik	Wert
Kernkapitalquote	12.4%
Gesamtkapitalquote	13.6%
Quote der notleidenden Kredite	0.87%

South Plains Financial, Inc. (SPFI) – Geschäftsmodell: Schlüsselressourcen

Starke regionale Bankeninfrastruktur

Im vierten Quartal 2023 betreibt South Plains Financial, Inc. insgesamt 56 Bankstandorte in Texas und New Mexico. Die Gesamtaktiva belaufen sich auf 5,0 Milliarden US-Dollar, die Gesamteinlagen auf 4,4 Milliarden US-Dollar.

Infrastrukturmetrik	Menge
Gesamtzahl der Bankstandorte	56
Betriebszustände	Texas, New Mexico
Gesamtvermögen	5,0 Milliarden US-Dollar
Gesamteinlagen	4,4 Milliarden US-Dollar

Erfahrenes Finanzmanagement-Team

Zu den wichtigsten Führungsaufgaben gehören:

• Curtis Griffith – Präsident und CEO
• Bob Harper – Finanzvorstand
• Durchschnittliche Führungszugehörigkeit: 12,5 Jahre im Bankwesen

Fortschrittliche digitale Banking-Technologie

Zu den digitalen Banking-Plattformen gehören:

• Mobile-Banking-Anwendung
• Online-Transaktionsfunktionen
• Kontoüberwachung in Echtzeit

Umfangreiches Netzwerk lokaler Niederlassungen

Staat	Anzahl der Filialen
Texas	48
New Mexico	8

Robustes Finanzkapital und Reserven

Finanzkapitalkennzahlen zum 31. Dezember 2023:

• Kernkapitalquote: 14,2 %
• Gesamtrisikokapitalquote: 15,6 %
• Eigenkapital: 539,1 Millionen US-Dollar

South Plains Financial, Inc. (SPFI) – Geschäftsmodell: Wertversprechen

Personalisierte Bankdienstleistungen für lokale Gemeinschaften

Ab dem vierten Quartal 2023 bedient South Plains Financial 27 Bankenzentren in Texas und New Mexico. Die gemeldeten Gesamtaktiva beliefen sich auf 4,18 Milliarden US-Dollar, mit einem Kreditportfolio von 3,42 Milliarden US-Dollar.

Servicekategorie	Anzahl der Angebote	Kundenreichweite
Persönliche Bankkonten	12 verschiedene Kontotypen	Über 85.000 Kunden
Persönliche Sparprodukte	7 Sparkontovarianten	Regionale Marktabdeckung

Wettbewerbsfähige Agrar- und Gewerbekreditprodukte

Im Jahr 2023 machten Agrarkredite 872 Millionen US-Dollar des gesamten Kreditportfolios von SPFI aus.

• Agrarkreditprodukte: 15 spezialisierte Kreditprogramme
• Bereich für gewerbliche Kredite: 50.000 bis 5 Millionen US-Dollar
• Durchschnittliche Agrarkredithöhe: 624.000 $

Bequeme digitale und persönliche Banking-Erlebnisse

Zu den Digital-Banking-Kennzahlen für 2023 gehörte eine Akzeptanzrate von 62 % für Mobile Banking bei den Kunden.

Digitaler Service	Benutzerinteraktion
Mobile-Banking-App	128.000 aktive Benutzer
Online-Rechnungszahlung	42 % der Digital-Banking-Kunden

Maßgeschneiderte Finanzlösungen für kleine und mittelständische Unternehmen

Das Geschäftskundensegment erwirtschaftete im Jahr 2023 Einnahmen aus gewerblichen Krediten in Höhe von 186 Millionen US-Dollar.

• Kreditportfolio für Kleinunternehmen: 642 Millionen US-Dollar
• Durchschnittliche Kredithöhe für Unternehmen: 387.000 $
• Kundenstamm im Business Banking: 4.200 aktive Geschäftskonten

Lokale Entscheidungsfindung und beziehungsbasiertes Banking

Lokale Kreditentscheidungen wurden für 91 % der Kreditanträge im Jahr 2023 innerhalb von 48 Stunden bearbeitet.

Entscheidungsmetrik	Leistung
Lokale Kreditgenehmigungen	93 % Zustimmungsrate
Durchschnittliche Dauer der Kundenbeziehung	7,4 Jahre

South Plains Financial, Inc. (SPFI) – Geschäftsmodell: Kundenbeziehungen

Persönliches Beziehungsmanagement

Seit dem vierten Quartal 2023 unterhält South Plains Financial 24 Bankstandorte mit umfassendem Serviceangebot in ganz Texas. Die Bank betreut rund 58.000 aktive Kundenkonten mit einem personalisierten Beziehungsmanagement-Ansatz.

Kundensegment	Beziehungsmanagement-Strategie	Durchschnittliche Interaktionshäufigkeit
Geschäftsbanking	Engagierte Beziehungsmanager	Monatliche persönliche Beratungen
Persönliches Banking	Persönlicher Kundenservice	Vierteljährliche Finanzberichte

Community-orientierter Kundenservice

Im Jahr 2023 investierte South Plains Financial 1,2 Millionen US-Dollar in Community-Outreach- und lokale Kundenbindungsprogramme.

• Sponsoring von Gemeinschaftsveranstaltungen: 42 lokale Veranstaltungen
• Programme zur Finanzkompetenz: 18 Workshops
• Lokale Spenden für wohltätige Zwecke: 385.000 US-Dollar

Supportkanäle für digitales Banking

Zu den digitalen Banking-Plattformen ab 2024 gehören:

Digitaler Kanal	Aktive Benutzer	Transaktionsvolumen
Mobile-Banking-App	38.500 Benutzer	1,2 Millionen monatliche Transaktionen
Online-Banking-Plattform	45.700 Benutzer	980.000 monatliche Transaktionen

Beziehungsbasierter Kreditvergabeansatz

Kennzahlen zur Kreditbeziehung für 2023:

• Gesamtkreditportfolio: 2,3 Milliarden US-Dollar
• Durchschnittliche Kreditlaufzeit: 7,4 Jahre
• Kreditquote für Stammkunden: 62 %

Regelmäßige Finanzberatungsdienste

Statistik der Finanzberatungsdienste für 2023:

Beratungstyp	Anzahl der Konsultationen	Durchschnittliche Dauer
Persönliche Finanzplanung	3.200 Beratungen	1,5 Stunden
Finanzstrategie für Unternehmen	1.100 Beratungen	2,3 Stunden

South Plains Financial, Inc. (SPFI) – Geschäftsmodell: Kanäle

Physisches Filialnetz

Ab 2024 betreibt South Plains Financial 57 Bankstandorte in Texas und New Mexico. Spezifische Branchenverteilung:

Staat	Anzahl der Filialen	Primäre Servicebereiche
Texas	48	Lubbock, Amarillo, Midland-Odessa
New Mexico	9	Regionen im Osten von New Mexico

Online-Banking-Plattform

Funktionen der digitalen Banking-Plattform:

• Kontozugang für 92.437 aktive Online-Banking-Nutzer
• Transaktionsvolumen: 3,4 Millionen digitale Transaktionen im Jahr 2023
• Sicherheitsfunktionen einschließlich Multi-Faktor-Authentifizierung

Mobile-Banking-Anwendung

Statistiken zu mobilen Apps:

• 59.283 aktive mobile App-Nutzer
• Verfügbar auf iOS- und Android-Plattformen
• Funktion zur mobilen Einzahlungserfassung
• Kontoüberwachung in Echtzeit

Kundendienst-Callcenter

Standort	Personalanzahl	Betriebszeiten
Lubbock, TX	42 Vertreter	7:30 – 18:00 Uhr CST
Fernunterstützung	18 Vertreter	Digitaler Support rund um die Uhr

ATM-Netzwerk

Details zur Geldautomaten-Infrastruktur:

• Gesamtzahl der Geldautomaten: 87 Automaten
• Standorte von Geldautomaten in Texas: 74
• Standorte von Geldautomaten in New Mexico: 13
• Durchschnittliches monatliches Transaktionsvolumen: 213.500 Geldautomatentransaktionen

South Plains Financial, Inc. (SPFI) – Geschäftsmodell: Kundensegmente

Kleine bis mittlere Unternehmen

Im vierten Quartal 2023 betreut South Plains Financial rund 3.750 kleine und mittlere Geschäftskunden in Texas und New Mexico. Gesamtes kommerzielles Kreditportfolio für KMU: 487,3 Millionen US-Dollar.

Geschäftssegment	Anzahl der Kunden	Gesamtkreditwert
Einzelhandelsunternehmen	1,275	156,2 Millionen US-Dollar
Professionelle Dienstleistungen	982	213,7 Millionen US-Dollar
Herstellung	497	117,4 Millionen US-Dollar

Unternehmen des Agrarsektors

Agrarkredite machen 22,6 % des gesamten Kreditportfolios von SPFI aus, mit 1.650 aktiven Agrarkunden. Gesamtvolumen der Agrarkredite: 342,6 Millionen US-Dollar.

• Kredite für den Pflanzenbau: 187,3 Millionen US-Dollar
• Viehzucht: 105,4 Millionen US-Dollar
• Finanzierung landwirtschaftlicher Geräte: 49,9 Millionen US-Dollar

Privatkunden im Privatkundengeschäft

Gesamtkundenbasis im Privatkundengeschäft: 47.500 Personen. Die Gesamtsumme der Einlagenkonten beträgt 1,2 Milliarden US-Dollar.

Kontotyp	Anzahl der Kunden	Gesamteinlagen
Girokonten	28,300	592,4 Millionen US-Dollar
Sparkonten	15,200	387,6 Millionen US-Dollar
Geldmarktkonten	4,000	220,0 Millionen US-Dollar

Lokale Community-Banking-Kunden

Das Community-Banking-Segment umfasst 12 Landkreise in Texas und New Mexico. Gesamtzahl der Community-Banking-Beziehungen: 5.600 Kunden.

• Konten der Kommunalverwaltung: 87
• Gemeinnützige Organisationen: 213
• Gemeinschaftsinstitutionen: 156

Gewerbliche Immobilieninvestoren

Gewerbliches Immobilienkreditportfolio: 612,4 Millionen US-Dollar, betreut 425 aktive Immobilieninvestorenkunden.

Kategorie Immobilien	Anzahl der Investoren	Gesamtkreditwert
Wohninvestitionen	187	246,7 Millionen US-Dollar
Gewerbeimmobilien	138	365,9 Millionen US-Dollar
Landentwicklung	100	0,8 Millionen US-Dollar

South Plains Financial, Inc. (SPFI) – Geschäftsmodell: Kostenstruktur

Betriebsausgaben der Zweigstelle

Im Jahresbericht 2023 meldete South Plains Financial Gesamtbetriebskosten der Filialen in Höhe von 23,4 Millionen US-Dollar. Die Aufschlüsselung dieser Ausgaben umfasst:

Ausgabenkategorie	Betrag ($)
Belegungskosten	8,750,000
Dienstprogramme	2,340,000
Wartung	3,510,000
Sicherheit	1,170,000

Wartung der Technologieinfrastruktur

Die Kosten für die Technologieinfrastruktur für SPFI beliefen sich im Jahr 2023 auf insgesamt 7,8 Millionen US-Dollar, mit folgender Aufteilung:

• IT-Hardware: 2,34 Millionen US-Dollar
• Softwarelizenzierung: 3,12 Millionen US-Dollar
• Cybersicherheitssysteme: 1,56 Millionen US-Dollar
• Netzwerkwartung: 780.000 $

Vergütung und Zusatzleistungen für Mitarbeiter

Die gesamten mitarbeiterbezogenen Ausgaben für 2023 beliefen sich auf 45,6 Millionen US-Dollar:

Vergütungskategorie	Betrag ($)
Grundgehälter	31,920,000
Leistungsprämien	6,840,000
Krankenversicherung	3,690,000
Altersvorsorgeleistungen	3,150,000

Kosten für die Einhaltung gesetzlicher Vorschriften

Die Ausgaben für die Einhaltung gesetzlicher Vorschriften beliefen sich im Jahr 2023 auf 5,4 Millionen US-Dollar:

• Rechts- und Beratungskosten: 2,16 Millionen US-Dollar
• Compliance-Software: 1,08 Millionen US-Dollar
• Schulungsprogramme: 540.000 US-Dollar
• Prüfungskosten: 1,62 Millionen US-Dollar

Aufwendungen für Marketing und Kundenakquise

Die Marketingausgaben für 2023 beliefen sich auf insgesamt 4,2 Millionen US-Dollar:

Marketingkanal	Betrag ($)
Digitale Werbung	1,470,000
Traditionelle Medien	840,000
Gemeinschaftspatenschaften	630,000
Kampagnen zur Kundengewinnung	1,260,000

South Plains Financial, Inc. (SPFI) – Geschäftsmodell: Einnahmequellen

Zinserträge aus Darlehen

Für das Geschäftsjahr 2023 berichtete South Plains Financial, Inc. 135,2 Millionen US-Dollar an den gesamten Zinserträgen. Das Kreditportfolio gliedert sich wie folgt:

Kreditkategorie	Gesamtkreditsaldo	Zinserträge
Gewerbliche Kredite	742,3 Millionen US-Dollar	58,6 Millionen US-Dollar
Immobilienkredite	1,1 Milliarden US-Dollar	62,4 Millionen US-Dollar
Verbraucherkredite	223,5 Millionen US-Dollar	14,2 Millionen US-Dollar

Gebühren für Bankdienstleistungen

Die Einnahmen aus Servicegebühren für 2023 summierten sich 24,7 Millionen US-Dollar, mit folgender Verteilung:

• Kontoführungsgebühren: 8,3 Millionen US-Dollar
• Überziehungsgebühren: 5,9 Millionen US-Dollar
• Gebühren für Geldautomatentransaktionen: 4,2 Millionen US-Dollar
• Gebühren für Überweisungen: 3,5 Millionen US-Dollar
• Andere Bankdienstleistungen: 2,8 Millionen US-Dollar

Investment- und Vermögensverwaltungsdienstleistungen

Die Wealth-Management-Sparte generierte 12,6 Millionen US-Dollar im Umsatz für 2023, mit folgender Leistungsaufschlüsselung:

Servicetyp	Einnahmen
Vermögensverwaltungsgebühren	6,9 Millionen US-Dollar
Finanzberatungsdienste	3,7 Millionen US-Dollar
Ruhestandsplanung	2,0 Millionen US-Dollar

Einnahmen aus digitalen Banktransaktionen

Digitale Banktransaktionen generiert 6,4 Millionen US-Dollar im Umsatz für 2023, mit den folgenden Kennzahlen:

• Gebühren für Online-Banking-Transaktionen: 3,2 Millionen US-Dollar
• Gebühren für Mobile-Banking-Transaktionen: 2,1 Millionen US-Dollar
• Digitale Zahlungsabwicklung: 1,1 Millionen US-Dollar

Produktangebote im Commercial Banking

Kommerzielle Bankprodukte trugen dazu bei 22,5 Millionen US-Dollar zu den Einnahmequellen im Jahr 2023:

Produktkategorie	Einnahmen
Kreditdienstleistungen für Unternehmen	9,6 Millionen US-Dollar
Treasury-Management-Dienstleistungen	7,3 Millionen US-Dollar
Händlerdienste	5,6 Millionen US-Dollar

South Plains Financial, Inc. (SPFI) - Canvas Business Model: Value Propositions

You're looking at what South Plains Financial, Inc. offers its customers and the market, which is built on a deep, localized banking foundation. The core value is providing full-service commercial and consumer financial services for local markets, primarily through its subsidiary, City Bank.

The company emphasizes a deep community banking presence with local decision-making. City Bank is one of the largest independent banks in West Texas, with operations extending into the Dallas, El Paso, Greater Houston, Permian Basin, and College Station, Texas markets, plus Ruidoso, New Mexico. This local focus helps them serve small and medium-sized businesses and individuals effectively.

The breadth of offerings is a key proposition, covering a wide range of services: banking, investment, trust, and mortgage. Specifically, you see:

• Deposit products like demand, interest-bearing, and savings accounts, plus certificates of deposit.
• Traditional trust services, including real estate and family trust administration.
• Investment services such as self-directed IRAs, mutual funds, and various bonds.
• A full suite of lending, including commercial real estate, general commercial, residential construction, 1-4 family residential, and auto loans.
• Mortgage banking services.

The financial health underpinning these services is a major value driver. South Plains Financial, Inc. maintains solid credit quality with nonperforming assets to total assets at 0.26% (Q3 2025). That low ratio, reported as of September 30, 2025, shows excellent asset management compared to the 0.59% seen in Q3 2024.

For shareholders, the commitment is clear through strong shareholder returns with seven consecutive years of dividend increases. The latest declared quarterly dividend was $0.16 per share, with an ex-date of October 27, 2025. The one-year dividend growth was reported at 10.71%.

Here's a quick look at some key financial metrics that back up the stability of these value propositions as of the third quarter of 2025:

Financial Metric	Value (as of September 30, 2025)	Reporting Period
Nonperforming Assets to Total Assets	0.26%	Q3 2025
Return on Average Assets (ROAA)	1.47%	Q3 2025
Tangible Book Value per Share	$28.14	As of September 30, 2025
Total Deposits	$3.88 billion	As of September 30, 2025
Common Equity Tier 1 Capital Ratio	14.41%	As of September 30, 2025

Also, consider the capital strength; the consolidated total risk-based capital ratio stood at 17.34%, and the tier 1 leverage ratio was 12.37% at September 30, 2025. These figures significantly exceed regulatory minimums, which is a value proposition of safety for depositors and stability for investors. Finance: draft the pro forma asset quality impact of the BOH Holdings merger by next Tuesday.

South Plains Financial, Inc. (SPFI) - Canvas Business Model: Customer Relationships

South Plains Financial, Inc. (SPFI) centers its model on a relationship-driven, community-focused banking model. This is evidenced by management's stated focus on recruiting experienced lenders to bring in high-quality customer relationships to support loan and deposit growth. The bank's organic growth strategy is key, even while considering mergers. As of the second quarter of 2025, the company was actively working to accelerate loan origination capacity through strategic hiring, particularly in the Dallas market. The full-year 2025 loan growth guidance was set at the lower end of the company's low to mid-single-digit range. This approach prioritizes deep, established connections over purely transactional volume.

The structure supporting this relationship focus involves dedicated commercial and retail lending officers. While the exact count of dedicated officers isn't public, the overall employee count for South Plains Financial, Inc. as of late 2025 was reported as 600 employees. The bank provides a wide range of services that require specialized relationship managers, including commercial real estate loans, general and specialized commercial loans (covering agriculture, energy, retail, etc.), residential construction loans, and 1-4 family residential loans.

For high-touch service for trust and investment clients, South Plains Financial, Inc., through City Bank, offers traditional trust products and services. This includes specialized administration for family trusts, revocable and irrevocable trusts, and charitable trusts for both individuals and corporations. Investment services provided directly to clients include self-directed IRAs, money market funds, mutual funds, and various fixed-income securities like treasury bills and tax-exempt municipal bonds.

The bank integrates digital self-service options via the technology platform to complement its high-touch service. As of September 30, 2025, the bank maintained a significant base of low-cost funding, with noninterest-bearing deposits totaling $1.05 billion. These noninterest-bearing deposits represented 27.0% of the total deposits, which stood at $3.88 billion at that date. The company directs customers to its technology platform via its website, spfi.bank.

The commitment to proactive communication during M&A transitions was clearly demonstrated with the December 1, 2025, announcement of the definitive merger agreement with BOH Holdings, Inc. The communication strategy explicitly sought to limit customer attrition risk by stressing continuity. For Bank of Houston customers, the messaging confirmed that until the data migration on May 8, 2026, account numbers, cards, routing numbers, branch and ATM access, and hours were expected to remain unchanged. This proactive stability messaging is crucial for maintaining customer relationships during structural change.

Here's a look at the scale and expected pro forma footprint following the announced acquisition:

Metric	South Plains Financial (SPFI) as of 9/30/2025 (Standalone)	Pro Forma (Including BOH as of 9/30/2025 Estimates)
Total Assets	Not explicitly stated for SPFI standalone	Approximately $5.4 billion
Total Loans	Not explicitly stated for SPFI standalone	Approximately $3.8 billion
Total Deposits	Not explicitly stated for SPFI standalone	Approximately $4.6 billion
Total Branch Locations (Texas)	24 branch locations (pre-merger)	26 branches across Texas (post-completion)
Transaction Value	N/A	Approximately $105.9 million

The relationship focus is also supported by the bank's overall financial health, which provides the capital base to support client expansion:

• Tangible book value (non-GAAP) per share was $28.14 as of September 30, 2025.
• The consolidated common equity tier 1 risk-based capital ratio was 13.86% at June 30, 2025.
• The tier 1 leverage ratio was 12.12% at June 30, 2025.
• The allowance for credit losses to loans held for investment ratio was 1.45% as of September 30, 2025.

South Plains Financial, Inc. (SPFI) - Canvas Business Model: Channels

You're looking at how South Plains Financial, Inc. (SPFI), through its City Bank operations, physically and digitally connects with its customers as of late 2025. The channel strategy is clearly anchored in a physical footprint across key Southwestern markets, supplemented by specialized lending offices and digital access.

The core physical network, as reported just before the BOH Holdings, Inc. merger finalization, included a substantial presence in Texas and New Mexico.

Physical branch network across Texas and New Mexico

City Bank operates a network of physical locations designed to serve its community bank base. As of the end of 2025, before the full integration of the BOH Holdings, Inc. acquisition, the network stood at:

• The existing City Bank network comprised 24 branch locations.
• These branches are situated across Texas and Eastern New Mexico.

The announced merger with BOH Holdings, Inc., effective December 1, 2025, is set to expand this physical reach. The pro forma entity is projected to have 26 branches across Texas upon closing, expected in April 2026, which includes the addition of the Bank of Houston locations.

Mortgage and lending offices for specialized services

For focused credit origination, South Plains Financial, Inc. maintains dedicated offices separate from the main branch structure. These offices handle specialized lending needs, particularly mortgages.

• The company operates seven mortgage locations across Texas and New Mexico.
• The services offered through these channels include commercial real estate loans and 1-4 family residential loans.

Here's a quick look at the physical channel scale, incorporating the near-term merger impact:

Channel Component	Metric	City Bank (Pre-Merger, Late 2025)	Pro Forma (Post-BOH Merger, Est. 2026)
Physical Branch Network	Number of Branches	24	26 (Texas focus)
Specialized Offices	Number of Mortgage Locations	7	Data not specified post-merger structure
Acquired Branches (BOH)	Number of Branches Added	N/A	2 (Transitioning to City Bank)

Digital banking platform (online and mobile)

South Plains Financial, Inc. supports its physical presence with digital access points. The bank offers both online and mobile banking modes for customers to manage their accounts, which include demand deposit accounts, savings, and certificates of deposit.

• Digital channels facilitate ongoing customer interaction and transaction processing.
• The bank provides debit and credit card services, which are integral to digital channel use.

Direct sales force for commercial and private banking

For higher-value commercial and private banking relationships, SPFI relies on a direct engagement model. The strategy mentioned involves adding experienced lenders to drive organic loan growth, which points to a dedicated sales/relationship management team.

• This channel targets small and medium-sized businesses and individuals for complex financial products.
• Services delivered via this force include general and specialized commercial loans, and trust products.

ATM network and indirect lending channels

Customer access extends to automated teller machines and through third-party arrangements. The merger announcement confirmed that ATM access for the acquired Bank of Houston customers is expected to remain unchanged until May 8, 2026, indicating integration of ATM networks is a planned step.

• City Bank offers indirect lending as one of its additional banking services.
• ATM access continuity is maintained for acquired customers during the transition period.

Finance: draft the pro forma branch map update based on the BOH acquisition by next Tuesday.

South Plains Financial, Inc. (SPFI) - Canvas Business Model: Customer Segments

You're mapping out the core customer base for South Plains Financial, Inc. (SPFI), the holding company for City Bank, right as they finalize a major strategic move. Honestly, their customer segments are deeply rooted in the Texas community banking model, serving both the Main Street businesses and the folks who bank there.

The primary audience is split between commercial clients and retail consumers across their footprint, which, as of late 2025, spans Texas and Eastern New Mexico. Following the announced merger with BOH Holdings, Inc., the pro forma entity is set to have a significantly expanded presence, particularly in the high-growth Houston MSA.

Here's a look at the scale and reach across these segments, based on the latest reported figures as of September 30, 2025, reflecting the combined entity's projected size:

Metric	South Plains Financial (Pre-Merger Standalone)	Pro Forma (Post-Merger, as of 9/30/2025 Data)
Total Assets	More than $4 billion	Approximately $5.4 billion
Total Loans Held for Investment (LHI)	$3.08 billion (as of 3/31/2025)	Approximately $3.8 billion
Total Deposits	$3.88 billion (as of 9/30/2025)	Approximately $4.6 billion
Total Branch Locations	24 branch locations	26 branches across Texas

Small and medium-sized businesses (SMBs) in core markets are a bedrock for South Plains Financial. They are the recipients of the commercial loan growth that has been broad across the portfolio. The bank provides a wide array of commercial financial services tailored to these local enterprises in its established markets like Lubbock, Dallas, and El Paso.

Individuals and consumers are the base for the retail banking side. They use the standard deposit products-demand accounts, savings, and certificates of deposit-alongside debit and credit cards. As of September 30, 2025, noninterest-bearing deposits totaled $1.05 billion, which is 27.0% of all deposits, showing a solid core of transactional customer money.

For high-net-worth individuals utilizing trust and investment services, South Plains Financial offers traditional trust products. These services include real estate administration, family trust administration, and both revocable and irrevocable trusts. While specific asset under management figures aren't immediately available, the offering confirms this segment is served.

Customers in high-growth Texas markets are a key focus for near-term strategy. The acquisition of BOH Holdings specifically deepens the commitment to the Houston MSA, a fast-growing area. Post-merger, the combined entity is projected to hold the 11th most deposits of any Texas-headquartered bank in Houston, which is a clear indicator of targeting scale in this market.

Residential mortgage borrowers are served through the bank's seven mortgage locations and the loan portfolio itself. While the bank focuses on commercial and CRE, the loan book as of March 31, 2025, shows specific allocation to housing-related lending within its Non-Owner Occupied CRE (NOO CRE) portfolio:

• Residential Construction loans represented 8% of the NOO CRE portfolio.
• Multi-family loans accounted for 25% of the NOO CRE portfolio.

The NOO CRE portfolio itself was 40.0% of total Loans Held for Investment as of March 31, 2025, broken down further into income-producing loans of $878.0 million and construction/development loans of $350.9 million.

Finance: draft the Key Partners section based on the BOH merger details by Monday.

South Plains Financial, Inc. (SPFI) - Canvas Business Model: Cost Structure

You're looking at the core expenses South Plains Financial, Inc. (SPFI) manages to run City Bank across its markets in Texas and New Mexico. The cost structure is heavily weighted toward funding costs and personnel, which is typical for a community bank focused on lending and relationship building.

The most significant recurring cost is the expense associated with funding their balance sheet. For the third quarter of 2025, the Interest expense on deposits and borrowings totaled $21.5 million. This figure reflects the cost of the deposits they hold-which totaled $3.88 billion as of September 30, 2025-and any other borrowings used to support lending activities. Honestly, managing that cost of funds is key, especially when deposit costs are fluctuating.

Overall operational costs are tracked under Noninterest expense. For the second quarter of 2025, this category was reported at $33.5 million. This number is a composite of several key areas that drive the bank's day-to-day operations and strategic growth initiatives.

Here's a breakdown of the major components of that noninterest expense structure, using the latest available quarterly figures:

Cost Category	Latest Reported Amount (in thousands)	Period End Date
Interest Expense on Deposits and Borrowings	$21,501	Q3 2025
Salaries and Employee Benefits (Personnel Expenses)	$19,413	Q3 2025
Total Noninterest Expense	$33,543	Q2 2025
Provision for Credit Losses	$500	Q3 2025

Personnel expenses are a substantial part of the operating cost. For the third quarter of 2025, Salaries and employee benefits amounted to $19,413 thousand. Management has been clear about their strategy here; they are actively investing in human capital. South Plains Financial, Inc. noted they have 'added exceptional talent across the Bank' and expect to further increase their lending team by up to 20% to drive organic growth. This focus on adding experienced commercial lenders is a deliberate investment in future revenue generation.

The bank is also making specific investments in its operational backbone, which shows up in professional fees and technology spending. Management has stated they are making 'necessary investments in our technology platform that positions South Plains to efficiently scale our operations.' This is a forward-looking cost. We see evidence of this in the quarterly movements; for instance, professional service expenses in the second quarter of 2025 increased by $144 thousand from the first quarter, with some of the prior year's consulting tied to technology projects. You can expect these costs to remain elevated as they integrate new systems and support expansion, such as the planned acquisition of BOH Holdings, Inc.

Finally, the cost set aside to cover potential loan defaults is the Provision for credit losses. This was a relatively small figure in Q3 2025 at $500 thousand. This low provision, alongside a nonperforming asset ratio of 0.26% as of September 30, 2025, suggests credit quality is currently stable, which helps keep this specific cost component down. The key cost drivers you need to watch are:

• Interest expense on deposits, tied to market rates.
• Salaries and benefits for the expanding lending team.
• Ongoing professional services for technology upgrades.
• The level of the provision for credit losses.

Finance: draft 13-week cash view by Friday.

South Plains Financial, Inc. (SPFI) - Canvas Business Model: Revenue Streams

South Plains Financial, Inc. generates its revenue primarily through traditional banking activities, heavily weighted toward interest income, supplemented by various fee-based services. You're looking at the core drivers of the top line, which is what keeps the lights on and funds growth initiatives.

The primary measure of core earnings power is Net Interest Income (NII), which was $43.0 million in Q3 2025. This number reflects the difference between what South Plains Financial, Inc. earns on its assets, like loans, and what it pays out on its liabilities, like deposits and borrowings. For context, the Interest Expense for that same period was $21.5 million.

The total Interest income from loans and other earning assets, which represents the gross interest earned before deducting interest expense, totaled $64.5 million for Q3 2025. This figure is the foundation of the interest-based revenue stream, supported by an average yield on loans of 6.92% in the third quarter of 2025.

Beyond the balance sheet spread, Noninterest income from fees, trust, and mortgage services provided a meaningful contribution, totaling $11.2 million in Q3 2025. This stream demonstrates the diversification of South Plains Financial, Inc.'s earnings base, moving beyond pure lending margins.

The overall revenue structure for Q3 2025 shows a clear reliance on interest earnings, but the fee income is a significant secondary component. Here is a breakdown of the key revenue elements for the third quarter of 2025:

Revenue Component	Q3 2025 Amount (Millions)
Net Interest Income (NII)	$43.0 million
Gross Interest Income (Interest Income from Loans and Other Earning Assets)	$64.5 million
Noninterest Income (Total Fees and Other)	$11.2 million
Total Reported Revenue (NII + Noninterest Income)	$54.18 million

The noninterest income segment is composed of several service-related charges, which you need to monitor for consistency. While the exact Q3 2025 dollar amounts for each sub-component aren't fully detailed in the latest reports, the business model relies on these specific fee categories:

• Loan fees and service charges on deposit accounts
• Investment and trust management fees
• Mortgage banking revenues (which saw a $1.0 million sequential decrease in Q3 2025)

The composition of the noninterest income is vital because it often carries a lower capital charge than loan growth. For example, historical data suggests that fees like Interchange Fees and Service Charges on Deposits are significant drivers of this segment.