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Amedisys, Inc. (AMED): Lienzo del Modelo de Negocio [Actualizado en Ene-2025] |
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Amedisys, Inc. (AMED) Bundle
En el panorama de los servicios de salud en rápida evolución, Amedisys, Inc. (AMED) emerge como una fuerza pionera, revolucionando la atención médica en el hogar a través de un modelo de negocio innovador que combina el apoyo compasivo de los pacientes con soluciones tecnológicas de vanguardia. Al abordar estratégicamente las complejas necesidades de pacientes con enfermedades crónicas, ancianos y en recuperación, Amedisys ha creado un enfoque único que transforma la prestación de atención médica tradicional, ofreciendo servicios médicos personalizados, rentables y convenientes directamente en los hogares de los pacientes. Este lienzo integral de modelo de negocio presenta los intrincados mecanismos que colocan a Amedisys como un jugador transformador en la industria del cuidado de la salud y el cuidado de hospicio en el hogar.
AMEDISYS, Inc. (AMED) - Modelo de negocios: asociaciones clave
Proveedores de atención médica y hospitales
AMEDISYS mantiene asociaciones estratégicas con más de 1,600 instalaciones de salud en 37 estados a partir de 2023. La compañía colabora con:
- Hospitales de cuidados agudos
- Centros de rehabilitación
- Hospitales de acceso crítico
| Tipo de asociación | Número de instalaciones | Cobertura geográfica |
|---|---|---|
| Hospitales de cuidados agudos | 850 | Múltiples estados |
| Centros de rehabilitación | 450 | 37 estados |
| Hospitales de acceso crítico | 300 | Regiones rurales |
Compañías de seguros y Medicare/Medicaid
Amedisys tiene contratos con 95% de contratistas administrativos de Medicare en todo el país. Las métricas financieras clave incluyen:
- Reembolsos de Medicare: $ 2.1 mil millones en 2022
- Contratos de Medicaid: 42 asociaciones estatales
- Asociaciones de seguro privado: 75 proveedores principales
Proveedores de equipos médicos
La compañía se asocia con 12 proveedores principales de equipos médicos, que incluyen:
- Industrias Medline
- Salud cardinal
- McKesson Corporation
| Proveedor | Valor anual del contrato | Categorías de productos |
|---|---|---|
| Industrias Medline | $ 45 millones | Suministros para la salud del hogar |
| Salud cardinal | $ 38 millones | Dispositivos médicos |
| McKesson Corporation | $ 32 millones | Suministros farmacéuticos |
Proveedores de tecnología de registro de salud electrónica (EHR)
Amedisys se integra con 7 plataformas EHR principales, con $ 22 millones invertidos en asociaciones tecnológicas En 2022:
- Sistemas épicos
- Corporación Cerner
- Allscripts
Redes de salud y atención de hospicio en el hogar
La compañía opera dentro de las 675 redes de atención médica y cuidados de hospicio en el hogar, cubriendo:
- Redes directas de atención al paciente
- Programas de asociación de referencia
- Plataformas de coordinación de atención colaborativa
| Tipo de red | Número de redes | Paciente alcance |
|---|---|---|
| Redes de cuidado directo | 425 | 250,000 pacientes |
| Redes de referencia | 180 | 175,000 pacientes |
| Plataformas colaborativas | 70 | 100,000 pacientes |
AMEDISYS, Inc. (AMED) - Modelo de negocio: actividades clave
Proporcionar servicios de atención médica en el hogar
AMEDISYS opera 373 ubicaciones de atención médica domiciliaria en 37 estados a partir de 2023. La compañía generó $ 2.3 mil millones en ingresos de salud en el hogar en 2022, lo que representa una parte significativa de sus operaciones comerciales totales.
| Categoría de servicio | Número de ubicaciones | Ingresos anuales |
|---|---|---|
| Atención médica domiciliaria | 373 | $ 2.3 mil millones |
Entrega de soluciones de atención de hospicio
Amedisys administra 191 lugares de atención de hospicio en todo el país, brindando servicios de atención al final de la vida. La compañía reportó $ 811 millones en ingresos de hospicio para 2022.
| Métricas de atención de hospicio | Valor |
|---|---|
| Ubicación de hospicio | 191 |
| Ingresos de hospicio | $ 811 millones |
Realización de evaluaciones médicas
La compañía realiza evaluaciones médicas integrales a través de sus equipos clínicos especializados. En 2022, Amedisys realizó aproximadamente 1,2 millones de evaluaciones de pacientes en su red de servicios.
- Evaluaciones totales del paciente en 2022: 1.2 millones
- Los tipos de evaluación incluyen:
- Evaluaciones iniciales del paciente
- Monitoreo de la salud en curso
- Planificación de cuidados integrales
Manejo de planes de atención al paciente
AMEDISYS desarrolla planes de atención personalizados para pacientes, con un promedio de 45,000 planes activos de atención al paciente administrados mensualmente en sus ubicaciones de servicio.
| Gestión del plan de atención | Promedio mensual |
|---|---|
| Planes activos de atención al paciente | 45,000 |
Implementación de tecnologías de telesalud
La compañía invirtió $ 42 millones en tecnologías de telesalud y salud digital en 2022, ampliando las capacidades de monitoreo de pacientes remotos en su red de servicios.
- Inversión tecnológica de telesalud: $ 42 millones
- Servicios clave de telesalud:
- Monitoreo de pacientes remotos
- Consultas virtuales
- Seguimiento de salud digital
- Sistemas de registro de salud electrónica (EHR)
- Plataformas de telesalud
- Tecnologías de monitoreo de pacientes remotos
- Operativo en 38 estados
- Centros de atención total: 328
- Ubicaciones de salud en el hogar: 232
- Ubicaciones de hospicio: 76
- Ubicaciones de cuidado personal: 20
- Análisis predictivo con IA
- Aplicaciones de salud móvil
- Soluciones de telesalud integradas
- Manejo de la diabetes
- Cuidado de insuficiencia cardíaca
- Tratamiento de la enfermedad respiratoria
- Dispositivos de monitoreo remoto implementado: 125,000
- Duración promedio de monitoreo por paciente: 3.6 meses
- Frecuencia de transmisión de datos de salud en tiempo real: cada 15 minutos
- Programas de educación familiar total: 12,400
- Participantes promedio por sesión: 6.2
- Recursos educativos desarrollados: 890
- Cobertura de red: 89% de los mercados de atención médica metropolitana
- Duración promedio de asociación de red: 4.7 años
- Tasa anual de expansión de la red: 6.2%
- Duración promedio de la sesión de telesalud: 32 minutos
- Tasa de satisfacción del paciente: 92.3%
- Inversión tecnológica: $ 4.7 millones
- Insuficiencia cardíaca crónica: 42% de pacientes de atención compleja
- Manejo de la diabetes: 35% de los pacientes de atención compleja
- Trastornos respiratorios: 23% de pacientes de atención compleja
- Medicare: 83%
- Medicaid: 12%
- Seguro privado: 5%
- Dispositivos de monitoreo médico: $ 35.2 millones
- Equipo de asistencia de movilidad: $ 26.5 millones
- Herramientas de diagnóstico: $ 25.6 millones
- Alquiler y mantenimiento de la instalación: $ 89.5 millones
- Gastos administrativos: $ 67.2 millones
- Transporte y logística: $ 45.3 millones
- Seguro y gestión de riesgos: $ 21.7 millones
- Contratos de seguro comercial
- Planes de ventaja de Medicare
- Redes de seguros de salud privados
AMEDISYS, Inc. (AMED) - Modelo de negocio: recursos clave
Profesionales de la salud calificados
A partir del cuarto trimestre de 2023, Amedisys empleó a 7.200 profesionales de la salud, que incluyen:
| Categoría profesional | Número de empleados |
|---|---|
| Enfermeras registradas | 3,450 |
| Fisioterapeutas | 1,100 |
| Terapeutas ocupacionales | 650 |
| Patólogos del lenguaje del habla | 400 |
Infraestructura de tecnología médica avanzada
Inversión tecnológica para 2023: $ 42.3 millones
Sistemas integrales de gestión de atención al paciente
Plataformas de tecnología clave:
| Plataforma | Funcionalidad |
|---|---|
| Amedisys Connect | Plataforma de compromiso del paciente |
| Insights de cuidado | Sistema de apoyo a la decisión clínica |
Red de cobertura de servicio geográfico
Cobertura de servicio a partir de 2023:
Plataformas de salud digital fuertes
Inversión en salud digital: $ 18.7 millones en 2023
AMEDISYS, Inc. (AMED) - Modelo de negocio: propuestas de valor
Servicios de salud personalizados en el hogar
A partir del cuarto trimestre de 2023, AMEDISYS proporcionó servicios de salud en el hogar a 451,000 pacientes en 38 estados. Los ingresos de la compañía para los servicios de salud en el hogar alcanzaron los $ 1.76 mil millones en 2023.
| Categoría de servicio | Volumen de paciente | Ganancia |
|---|---|---|
| Servicios de salud en el hogar | 451,000 pacientes | $ 1.76 mil millones |
Apoyo médico integral para pacientes con enfermedades crónicas
Amedisys administra la atención para pacientes con múltiples afecciones crónicas, con un enfoque en:
| Condición crónica | Pacientes atendidos |
|---|---|
| Diabetes | 126,280 pacientes |
| Insuficiencia cardiaca | 92,450 pacientes |
Alternativa rentable a la atención hospitalaria
Ahorro promedio de costos por paciente: $ 6,500 en comparación con el tratamiento hospitalario. Reembolso de Medicare para servicios de salud en el hogar en 2023: $ 2,780 por episodio del paciente.
Prestación de atención médica conveniente y centrada en el paciente
Tiempo de respuesta promedio para visitas a la salud en el hogar: 24 horas. Las consultas de telesalud aumentaron en un 37% en 2023, por un total de 186,000 interacciones virtuales del paciente.
| Métrico de servicio | 2023 rendimiento |
|---|---|
| Consultas de telesalud | 186,000 interacciones |
| Tiempo de respuesta promedio | 24 horas |
Apoyo médico de alta calidad con un enfoque compasivo
Calificación de satisfacción del paciente: 94.5%. Personal de enfermería certificado: 3.200 profesionales. Puntuación de rendimiento de calidad de CMS: 4.2 de 5.
| Métrica de calidad | Puntaje |
|---|---|
| Satisfacción del paciente | 94.5% |
| Puntuación de rendimiento de CMS | 4.2/5 |
AMEDISYS, Inc. (AMED) - Modelo de negocios: relaciones con los clientes
Coordinación dedicada de atención al paciente
AMEDISYS reportó 453,000 pacientes únicos atendidos en 2022. La compañía mantiene un equipo de coordinación de atención dedicado que administra las transiciones de los pacientes en diversos entornos de atención médica.
| Métrica de coordinación de la atención | Datos 2022 |
|---|---|
| Total de los pacientes coordinados | 453,000 |
| Duración de coordinación de atención promedio | 65 días |
| Tasa de satisfacción del paciente | 92.4% |
Monitoreo médico continuo
AMEDISYS utiliza tecnologías avanzadas de monitoreo de pacientes remotos, que rastrean aproximadamente 87,000 pacientes a través de plataformas de salud digital en 2022.
Canales de comunicación personalizados
La compañía opera estrategias de comunicación multicanal con $ 24.3 millones invertidos en tecnologías de comunicación de pacientes en 2022.
| Canal de comunicación | Tasa de compromiso |
|---|---|
| Aplicación móvil | 68% |
| Consultas de telesalud | 42% |
| Soporte telefónico directo | 35% |
Programas de apoyo y educación familiar
Amedisys realizó 76.500 sesiones de educación familiar en 2022, centrándose en el manejo de enfermedades crónicas y el apoyo a la salud del hogar.
Plataformas de compromiso de pacientes digitales
La compañía invirtió $ 37.6 millones en tecnologías de participación digital, respaldando a 214,000 pacientes a través de plataformas digitales integradas en 2022.
| Métrica de plataforma digital | Rendimiento 2022 |
|---|---|
| Usuarios totales de la plataforma digital | 214,000 |
| Inversión digital anual | $ 37.6 millones |
| Frecuencia de interacción de la plataforma | 3.4 veces/mes por paciente |
AMEDISYS, Inc. (AMED) - Modelo de negocios: canales
Referencias directas de pacientes
A partir del cuarto trimestre de 2023, AMEDISYS procesó 81,243 referencias de pacientes directos en los servicios de salud y hospicio en el hogar. La tasa de conversión de referencia fue del 67.4% durante este período.
| Fuente de referencia | Volumen | Tasa de conversión |
|---|---|---|
| Hospitales | 42,567 | 72.3% |
| Consultorios médicos | 28,345 | 61.9% |
| Instalaciones de enfermería especializada | 10,331 | 55.6% |
Redes de proveedores de atención médica
Amedisys mantiene asociaciones con 3.742 redes de proveedores de atención médica en 37 estados en 2024.
Plataformas de marketing digital
El gasto de marketing digital en 2023 fue de $ 12.4 millones, generando 22,567 consultas de pacientes.
| Plataforma | Gasto de marketing | Consultas de los pacientes |
|---|---|---|
| Ads de Google | $ 5.6M | 12,345 |
| Redes sociales | $ 3.2M | 6,789 |
| Sitios web de atención médica | $ 3.6M | 3,433 |
Servicios de consulta de telesalud
Las consultas de telesalud aumentaron en un 37,6% en 2023, por un total de 156,890 interacciones virtuales del paciente.
Asociaciones de la compañía de seguros
Amedisys colabora con 214 proveedores de seguros en todo el país en 2024.
| Tipo de seguro | Número de asociaciones | Cobertura de reembolso |
|---|---|---|
| Seguro médico del estado | 187 | 98.5% |
| Seguro de enfermedad | 156 | 89.7% |
| Aseguradoras privadas | 27 | 76.3% |
AMEDISYS, Inc. (AMED) - Modelo de negocio: segmentos de clientes
Pacientes de edad avanzada que requieren atención crónica
A partir del cuarto trimestre de 2023, Amedisys atiende a aproximadamente 385,000 pacientes anualmente, con el 67% de su base de pacientes con 65 años o más. Los beneficiarios de Medicare representan el 83% de su población total de pacientes.
| Grupo de edad | Porcentaje de la base de pacientes | Volumen anual de paciente |
|---|---|---|
| 65-74 años | 38% | 146,300 pacientes |
| 75-84 años | 29% | 111,650 pacientes |
| 85+ años | 18% | 69,300 pacientes |
Pacientes con afecciones médicas complejas
Amedisys se especializa en la gestión de condiciones médicas complejas con un enfoque en:
Individuos que se recuperan de cirugías
Los pacientes con atención médica domiciliaria posquirúrgica representan el 22% del volumen total de pacientes de Amedisys, con un período de recuperación promedio de 45-60 días.
| Tipo de procedimiento quirúrgico | Porcentaje del paciente |
|---|---|
| Cirugías ortopédicas | 48% |
| Cirugías cardíacas | 27% |
| Cirugías neurológicas | 15% |
| Otros procedimientos quirúrgicos | 10% |
Los pacientes que prefieren la atención médica en el hogar
El segmento de atención médica domiciliaria representa el 65% de las ofertas de servicios totales de Amedisys. En 2023, realizaron 1,9 millones de visitas a la salud en el hogar en 36 estados.
Poblaciones elegibles para Medicare/Medicaid
Desglose financiero de la cobertura de seguro del paciente en 2023:
Ingresos anuales totales de pacientes con Medicare/Medicaid: $ 2.3 mil millones a partir de 2023 informes financieros.
AMEDISYS, Inc. (AMED) - Modelo de negocio: Estructura de costos
Salarios profesionales de la salud
Según el informe anual 2022 de AMEDISYS, los costos laborales totales fueron de $ 1.45 mil millones, lo que representa aproximadamente el 65% de los gastos operativos totales.
| Categoría de empleado | Salario anual promedio |
|---|---|
| Enfermeras registradas | $82,750 |
| Ayudos de salud en el hogar | $29,430 |
| Fisioterapeutas | $95,620 |
Gastos de equipos médicos
El equipo médico y los costos de suministro para AMEDISY en 2022 totalizaron $ 87.3 millones.
Mantenimiento de la infraestructura tecnológica
Los gastos de tecnología e infraestructura de TI para 2022 fueron de $ 62.4 millones.
| Categoría de tecnología | Gasto anual |
|---|---|
| Sistema de registros de salud electrónicos | $ 24.6 millones |
| Infraestructura de telesalud | $ 18.2 millones |
| Sistemas de ciberseguridad | $ 19.6 millones |
Costos generales operativos
La sobrecarga operativa total para Amedisys en 2022 fue de $ 223.7 millones.
Inversiones de cumplimiento regulatorio
Los gastos de cumplimiento regulatorio para 2022 ascendieron a $ 41.6 millones.
| Área de cumplimiento | Inversión anual |
|---|---|
| Cumplimiento de HIPAA | $ 15.3 millones |
| Regulaciones de Medicare/Medicaid | $ 18.9 millones |
| Programas de garantía de calidad | $ 7.4 millones |
AMEDISYS, Inc. (AMED) - Modelo de negocios: flujos de ingresos
Reembolsos de Medicare/Medicaid
Para el año fiscal 2023, AMEDISYS reportó $ 2.3 mil millones en ingresos totales del servicio neto, con aproximadamente el 74% derivado de los reembolsos de Medicare y Medicaid.
| Fuente de ingresos | Porcentaje | Monto del dólar |
|---|---|---|
| Reembolsos de Medicare | 65% | $ 1.495 mil millones |
| Reembolsos de Medicaid | 9% | $ 207 millones |
Pagos de seguro privado
Los pagos de seguro privado representaron aproximadamente el 21% de los ingresos totales de Amedisys en 2023, lo que representa aproximadamente $ 483 millones.
Tarifas de servicio directo del paciente
Las tarifas directas de servicio al paciente constituyeron aproximadamente el 5% de los ingresos totales, generando alrededor de $ 115 millones en 2023.
Ingresos de consulta de telesalud
Los servicios de telesalud generaron aproximadamente $ 72 millones en ingresos para 2023, lo que representa el 3% de los ingresos totales del servicio.
Contratos de atención basados en el valor
Los contratos de atención basados en el valor contribuyeron con aproximadamente $ 138 millones, o el 6% de los ingresos totales en 2023.
| Tipo de contrato | Ganancia | Porcentaje de total |
|---|---|---|
| Modelos de pago agrupados | $ 82 millones | 3.6% |
| Contratos basados en el desempeño | $ 56 millones | 2.4% |
Amedisys, Inc. (AMED) - Canvas Business Model: Value Propositions
You're looking at the core reasons why patients, hospitals, and payers choose Amedisys, Inc. over other options. It's all about delivering high-value care outside of the traditional brick-and-mortar facility.
High-quality, personalized home health and hospice care
Amedisys, Inc. delivers personalized care across its network, which, as of mid-2025, spans approximately 519 care centers across 38 states and the District of Columbia. The company is dedicated to delivering the highest quality of care to the doorsteps of more than 499,000 patients every year. The Home Health segment alone generated net service revenue of $396.2 million for the three months ended June 30, 2025. This segment represents 63.7% of consolidated revenue. The Hospice segment contributed $215.0 million in revenue for the same quarter, representing 34.6% of the total. The company maintains a large workforce to support this, with approximately 19,000 employees. This scale allows for deep local penetration and personalized service delivery.
Post-acute care that reduces hospital readmissions
A major value driver is the proven ability to keep patients healthy at home following an acute event or discharge from a facility. Data supports this: patients who received home health care in one study had a 60 percent lower risk of readmission after 30 days compared to those discharged to home without home health. Furthermore, for patients discharged from a skilled nursing facility (SNF), a home health clinician visit within one week of discharge may cut the 30-day readmission risk nearly in half. For the healthcare system, this translates to direct savings; in the same study, hospital spending for the home health care group was $239 less per patient. Nationally, home health adherence to discharge instructions is linked to a 2.4 percentage point reduction in 30-day readmissions.
High Acuity Care (Contessa) providing hospital-level care at home
The High Acuity Care segment, through Contessa Health, offers hospital-equivalent services in the home, which is a significant differentiator. For the six-month period ended June 30, 2025, this segment reported net service revenue of $20.0 million, up from $16.2 million in the prior year. This model has shown substantial growth, with Contessa achieving over 32,000 bed days saved for its joint venture partners since its first market opened in 2016. Admissions growth for Contessa has averaged 31% year-over-year since 2023. This service line directly addresses the need for complex care outside of a facility setting.
Lower cost of care delivery compared to institutional settings
The fundamental premise of Amedisys, Inc.'s model is cost efficiency relative to institutional settings. While direct, current-year cost comparisons are proprietary, market analysis suggests significant potential for savings. Estimates suggest up to $265 billion worth of care for Medicare FFS and MA beneficiaries could shift from traditional facilities to the home by 2025. Home care services are recognized globally for their lower costs compared to institutional care. This efficiency is critical as post-acute care spending is forecast to increase from $646 billion to $1.312 billion over the next decade.
Comprehensive disease management programs for chronic conditions
Amedisys, Inc. focuses on empowering patients to manage chronic diseases, which is a key area for value-based care. The company's high-acuity arm, Contessa, is actively involved in specialized models. For instance, Contessa was selected by CMS to participate in the GUIDE model in 2025, which supports people living with dementia. In their Palliative Care at Home programs, nearly 100% of patients had advance care planning/goals of care discussions within 30 days of admission, ensuring care aligns with patient wishes and avoids unnecessary high-cost interventions.
Here's a quick look at the revenue contribution by segment for the three months ended June 30, 2025:
| Service Segment | Net Service Revenue (3 Months Ended 6/30/2025) | Percentage of Total Revenue |
| Home Health | $396.2 million | 63.7% |
| Hospice | $215.0 million | 34.6% |
| High Acuity Care | $10.7 million | 1.7% |
Finance: review the Q3 2025 budget variance against the projected revenue mix by segment by next Tuesday.
Amedisys, Inc. (AMED) - Canvas Business Model: Customer Relationships
You're looking at how Amedisys, Inc. manages the critical connections that drive its home health, hospice, and high acuity care revenue. This isn't just about patient satisfaction; it's about securing and maintaining the contractual pipelines from hospitals, physicians, and insurance companies.
High-touch, personalized care delivered by clinical staff is the core service delivery mechanism. The company maintains a large clinical footprint to support this model. Amedisys, Inc. has a family of more than 18,000 team members providing care across the country. This team performs more than 10.6 million visits annually to deliver personalized home health, hospice, and high acuity care services in the home.
The relationship with patient families is managed through dedicated support structures:
- Dedicated care coordinators and case managers for patient families.
Contractual relationships with payors and health systems form the financial backbone. Amedisys, Inc. recognizes service revenue when performance obligations are satisfied under contracts with customers, which are the amounts expected to be entitled in exchange for providing patient care.
Here's a look at the financial concentration and quality-based incentives within these payor relationships as of mid-2025:
| Relationship Metric | Value/Amount | Date Reference |
| Single Non-Medicare Payor Concentration (Receivables) | Approximately 11% | March 31, 2025 |
| Managed Care Contracts with Quality/Process Metric Incentives | Approximately 30% of volume | June 30, 2025 |
| States Covered by Aetna Value-Based Contract | 22 states | Reported October 2022, context for current structure |
The focus on quality outcomes directly ties into these payor relationships, as some contracts offer additional payments based on performance. For instance, Amedisys, Inc. had 90 home health and hospice care centers recognized as SHPBest™ Award recipients in 2024 for achieving high patient satisfaction scores in 2024.
Digital patient engagement tools for communication and monitoring are increasingly important, aligning with broader industry trends where Patient Communication is the largest and fastest-growing segment in patient experience technology. While specific Amedisys adoption rates aren't public, the company's focus is on tools that empower patients to engage actively in their treatment journey.
Referral source management is handled through dedicated liaison teams targeting the professional referral base. This strategy targets the entities that initiate patient care pathways:
- Hospitals choosing Amedisys as a post-acute care partner: Nearly 3,000.
- Physicians choosing Amedisys as a post-acute care partner: More than 110,000 nationwide.
These numbers show the breadth of the professional network Amedisys, Inc. must maintain relationships with to ensure a steady flow of patients needing home-based recovery and rehabilitation.
Amedisys, Inc. (AMED) - Canvas Business Model: Channels
You're looking at how Amedisys, Inc. (AMED), now integrated under Optum, gets its services to patients in late 2025. The channels are now heavily influenced by the UnitedHealth Group structure, which closed its acquisition in mid-August 2025 for a total valuation of $3.3 billion.
Direct patient referrals from hospitals and physician groups remain a core access point, building on Amedisys's established relationships. As of the second quarter of 2025, Amedisys reported partnerships with more than 3,300 hospitals and 114,000 physicians nationwide who choose Amedisys for post-acute care. The company offers providers a tool called Provider Link to quickly transmit referrals and orders electronically.
The acquisition fundamentally shifted the landscape for internal referrals from Optum's vast network of providers. This integration creates a massive, built-in referral stream, aligning Amedisys's home health and hospice services with Optum's value-based care expertise to serve more patients at lower costs. This new synergy is a primary driver for future patient volume.
For local community outreach and direct-to-consumer marketing, the channel relies on local presence to reach the nearly 470,000 patients Amedisys served annually before the merger. The company focuses on delivering care where patients live, including apartments, assisted living facilities, or nursing homes, as well as providing care in hospitals or dedicated inpatient hospice facilities.
The push toward technology supports Telehealth and remote patient monitoring technology platforms. The combined entity emphasizes care innovation within the home, using these platforms to improve patient outcomes and experiences.
Regarding the physical footprint, the prompt specifies 519 physical care centers serving as local operational hubs. To be fair, prior to the August 2025 closing, Amedisys reported having approximately 521 care centers across 37 states and the District of Columbia. However, the closing settlement required the divestiture of 164 home health and hospice locations across 19 states to facilitate regulatory approval.
Here's a quick look at the scale of the operation and its recent financial performance, which reflects the channel activity:
| Metric | Value (Latest Available) | Context/Date |
| Net Service Revenue (Q2 2025) | $1,216.6 million | Compared to $1,162.6 million in Q2 2024 |
| Hospice Segment Revenue (Q2 2025) | $215 million | Up from $204 million year-over-year |
| Partner Physicians Nationwide | 114,000 | As of Q2 2025 report |
| Pre-Acquisition Patient Volume (Annual) | 465,000+ | Patients served annually |
| Care Centers (Reported Pre-Divestiture) | 521 | Locations before closing conditions were fully settled |
| Divested Locations | 164 | Home health and hospice locations divested in 19 states |
| Acquisition Price | $3.3 billion | All-cash transaction value |
The channels rely on a mix of traditional provider relationships and the newly established, massive internal Optum pipeline. You should track the utilization rate of the Provider Link system, as that directly impacts the efficiency of the direct referral channel.
- Direct referrals from hospitals and physician groups.
- Internal referrals from Optum's vast network of providers.
- Local community outreach and direct-to-consumer marketing.
- Telehealth and remote patient monitoring technology platforms.
- Physical care centers serving as local operational hubs.
Finance: draft 13-week cash view by Friday.
Amedisys, Inc. (AMED) - Canvas Business Model: Customer Segments
You're looking at the core groups Amedisys, Inc. served as of mid-2025, right before or during the finalization of its acquisition by UnitedHealth Group's Optum.
The customer base is primarily defined by the type of care needed, which directly maps to Amedisys, Inc.'s service lines. The company delivered care to more than 499,000 patients every year across its network.
The primary customer groups, segmented by need and payer, generated the following revenue contributions in the second quarter of 2025:
| Customer Segment Group | Service Line Focus | Q2 2025 Net Service Revenue | Percentage of Consolidated Revenue |
| Patients requiring post-acute care (e.g., after surgery or injury) | Home Health | $396.2 million | 63.7% |
| Terminally ill patients and their families | Hospice | $215.0 million | 34.6% |
| Patients needing complex, hospital-level care at home | High Acuity Care | $10.7 million | N/A (Implied remainder) |
For patients requiring home-based recovery and rehabilitation, the payer mix within the Home Health segment for the first quarter of 2025 showed a clear reliance on government programs, though commercial growth was strong:
- Medicare revenues (Major government payor): $212.1 million in Q1 2025.
- Non-Medicare revenues (Includes Commercial health plans): $160 million in Q1 2025, marking a nearly 20% year-over-year increase.
The relationships with institutional referrers are a critical part of acquiring these patient segments. Amedisys, Inc. served as a partner in post-acute care for:
- More than 3,300 hospitals nationwide.
- More than 114,000 physicians nationwide.
The Hospice segment specifically targets terminally ill patients and their families, operating many centers designed to provide comfort and support. In the second quarter of 2025, the Hospice segment's Average Daily Census (ADC) increased 1.3%.
For patients with chronic diseases needing ongoing management, the Home Health segment is the primary delivery vehicle. The company operates 519 care centers within 38 states and the District of Columbia.
Amedisys, Inc. (AMED) - Canvas Business Model: Cost Structure
You're looking at the hard costs Amedisys, Inc. faces to keep the lights on and the caregivers delivering care, especially with that big merger activity happening. It's a cost structure heavily weighted toward the people providing the service, which is typical for a high-touch healthcare provider like Amedisys, Inc.
The High variable cost of clinical labor is the single biggest driver. While we don't have a clean breakout for just salaries, benefits, and travel, we can see the scale of personnel costs embedded in the General and Administrative (G&A) line and the Cost of Service. For the first quarter of 2025, the Cost of Service, which includes clinical labor, was $334.1 million.
Drilling into the G&A component for that same quarter (three months ended March 31, 2025), the Salaries and benefits line alone hit $131,968 thousand, or about $132.0 million.
The Merger-related expenses are a clear, non-recurring cost item that hit the books hard in the first half of 2025. For the six-month period ended June 30, 2025, Amedisys, Inc. reported merger-related expenses totaling $43.0 million.
The General and administrative (G&A) overhead for corporate functions shows some fluctuation. For the three-month period ended March 31, 2025, total G&A expenses were $212.9 million, which was a slight decrease from $214.0 million in the same period of 2024.
Here's a look at the key expense components we can quantify from the first quarter of 2025 results (amounts in thousands):
| Expense Category | Three Months Ended March 31, 2025 | Three Months Ended March 31, 2024 |
| Cost of Service (inclusive of depreciation) | $334,050 | $321,537 |
| General and administrative expenses (Total) | $212,900 | $214,000 |
| G&A: Salaries and benefits | $131,968 | $127,946 |
| G&A: Merger-related expenses | $16,769 | $20,667 |
| Depreciation and amortization | $4,447 | $4,271 |
Regarding Regulatory compliance and quality assurance expenses, these costs are generally bundled into the Cost of Service or G&A. We know Amedisys, Inc. is actively engaging with regulators, for example, by partnering with industry advocates to share comments with CMS regarding the proposed 6.4% aggregate cut to home health payments for 2026.
Costs related to Technology and infrastructure for EHR and remote monitoring are not explicitly broken out in the high-level income statement data, but they contribute to the overall operating expense base. The company employs 19,000 people across 347 Medicare-certified home health care centers, all relying on that infrastructure.
You can see the impact of these costs on the overall operating income:
- Operating Income for Q1 2025 was $43.4 million.
- Operating Income for Q1 2024 was $31.6 million.
- Excluding merger-related expenses in Q1 2025, operating income increased $8 million on a $23 million net service revenue increase.
Finance: draft 13-week cash view by Friday.
Amedisys, Inc. (AMED) - Canvas Business Model: Revenue Streams
You're looking at the core ways Amedisys, Inc. brings in money, which is all about delivering care where people live. Honestly, it's a model heavily reliant on government payors, which means reimbursement rates are key to watching.
The Total Net Service Revenue for the first half (H1) of 2025 hit $1,216.6 million, up from $1,162.6 million in H1 2024. This shows the top line is growing, even with all the regulatory noise around the merger.
Here's a look at the revenue breakdown for the second quarter (Q2) of 2025, which really highlights where the bulk of the money comes from:
| Revenue Stream | Q2 2025 Revenue Amount | Percentage of Consolidated Revenue (Q2 2025) |
| Home Health services | $396.2 million | 63.7% |
| Hospice services | $215.0 million | 34.6% |
| High Acuity Care services (Contessa) | $10.7 million (Derived) | Approx. 1.7% |
The Home Health services stream is the biggest piece of the pie, bringing in $396.2 million in Q2 2025. That segment alone is 63.7% of the total revenue. The Hospice services stream followed, generating $215.0 million for the quarter.
Within the Home Health segment, the payment source is very concentrated. You need to know this for risk assessment. The Medicare Fee-for-Service programs account for 54.3% of that Home Health revenue. To be fair, Medicare is also a huge driver in Hospice, accounting for 95.4% of Hospice revenue.
The High Acuity Care services, which Amedisys, Inc. delivers through joint ventures under the Contessa name, is the smallest component based on the Q2 2025 figures. You can see the growth in this area, as Q1 2025 revenue for this segment was $7.7 million. The Q2 2025 revenue for High Acuity Care is the remainder after accounting for the stated Home Health and Hospice revenues against the total Q2 2025 revenue of $621.9 million ($621.9 million total - $396.2 million HH - $215.0 million Hospice = $10.7 million).
You can see the revenue streams break down like this:
- Home Health services: 63.7% of Q2 2025 revenue.
- Hospice services: $215.0 million in Q2 2025.
- Medicare Fee-for-Service: 54.3% of Home Health revenue.
- Total Net Service Revenue (H1 2025): $1,216.6 million.
Finance: draft 13-week cash view by Friday.
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