Amedisys, Inc. (AMED) Business Model Canvas

Amedisys, Inc. (AMED): Modelo de negócios Canvas [Jan-2025 Atualizado]

US | Healthcare | Medical - Care Facilities | NASDAQ
Amedisys, Inc. (AMED) Business Model Canvas

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No cenário em rápida evolução dos serviços de saúde, a Amedisys, Inc. (AMED) surge como uma força pioneira, revolucionando os cuidados médicos em casa por meio de um modelo de negócios inovador que combina perfeitamente o apoio compassivo ao paciente com soluções tecnológicas de ponta. Ao atender estrategicamente às necessidades complexas de pacientes crônicos, idosos e em recuperação, a Amedisys criou uma abordagem única que transforma os serviços médicos tradicionais de saúde, oferecendo serviços médicos personalizados, econômicos e convenientes diretamente nas casas dos pacientes. Esta tela abrangente de modelo de negócios revela os intrincados mecanismos que posicionam Amedisys como um jogador transformador na indústria de saúde e cuidados paliativos em casa.


Amedisys, Inc. (AMED) - Modelo de negócios: Parcerias -chave

Provedores de saúde e hospitais

A Amedisys mantém parcerias estratégicas com mais de 1.600 instalações de saúde em 37 estados a partir de 2023. A empresa colabora com:

  • Hospitais de cuidados agudos
  • Centros de reabilitação
  • Hospitais de acesso crítico
Tipo de parceria Número de instalações Cobertura geográfica
Hospitais de cuidados agudos 850 Vários estados
Centros de reabilitação 450 37 estados
Hospitais de acesso crítico 300 Regiões rurais

Companhias de seguros e Medicare/Medicaid

Amedisys tem contratos com 95% dos contratados administrativos do Medicare em todo o país. As principais métricas financeiras incluem:

  • Reembolsos do Medicare: US $ 2,1 bilhões em 2022
  • Contratos do Medicaid: 42 parcerias estaduais
  • Parcerias de seguro privado: 75 principais fornecedores

Fornecedores de equipamentos médicos

A empresa faz parceria com 12 principais fornecedores de equipamentos médicos, incluindo:

  • Medline Industries
  • Cardinal Health
  • McKesson Corporation
Fornecedor Valor anual do contrato Categorias de produtos
Medline Industries US $ 45 milhões Suprimentos de saúde em casa
Cardinal Health US $ 38 milhões Dispositivos médicos
McKesson Corporation US $ 32 milhões Suprimentos farmacêuticos

Fornecedores de tecnologia de registro eletrônico de saúde (EHR)

Amedisys se integra a 7 principais plataformas de EHR, com US $ 22 milhões investidos em parcerias de tecnologia Em 2022:

  • Sistemas épicos
  • Cerner Corporation
  • Allscripts

Redes de saúde e cuidados paliativos em casa

A empresa opera dentro de 675 redes de saúde em casa e cuidados paliativos, cobrindo:

  • Redes diretas de atendimento ao paciente
  • Programas de parceria de referência
  • Plataformas de coordenação de cuidados colaborativos
Tipo de rede Número de redes Alcance do paciente
Redes de cuidados diretos 425 250.000 pacientes
Redes de referência 180 175.000 pacientes
Plataformas colaborativas 70 100.000 pacientes

Amedisys, Inc. (AMED) - Modelo de negócios: Atividades -chave

Fornecendo serviços de saúde em casa

A Amedisys opera 373 locais de saúde em casa em 37 estados a partir de 2023. A Companhia gerou US $ 2,3 bilhões em receita de saúde em casa em 2022, representando uma parcela significativa de suas operações comerciais totais.

Categoria de serviço Número de locais Receita anual
Cuidados de saúde em casa 373 US $ 2,3 bilhões

Entregando soluções de cuidados paliativos

Amedisys gerencia 191 locais de assistência paliativa em todo o país, fornecendo serviços de atendimento final de vida. A empresa registrou US $ 811 milhões em receita de hospícios em 2022.

Métricas de cuidados paliativos Valor
Locais de cuidados paliativos 191
Receita de hospícios US $ 811 milhões

Condução de avaliações médicas

A empresa realiza avaliações médicas abrangentes por meio de suas equipes clínicas especializadas. Em 2022, a Amedisys realizou aproximadamente 1,2 milhão de avaliações de pacientes em sua rede de serviços.

  • Avaliações totais de pacientes em 2022: 1,2 milhão
  • Os tipos de avaliação incluem:
    • Avaliações iniciais do paciente
    • Monitoramento em saúde em andamento
    • Planejamento de terapia abrangente

Gerenciando planos de atendimento ao paciente

A Amedisys desenvolve planos de atendimento personalizado para os pacientes, com uma média de 45.000 planos ativos de atendimento ao paciente gerenciados mensalmente em seus locais de serviço.

Gerenciamento do plano de assistência Média mensal
Planos ativos de atendimento ao paciente 45,000

Implementando tecnologias de telessaúde

A empresa investiu US $ 42 milhões em tecnologias de telessaúde e saúde digital em 2022, expandindo os recursos de monitoramento remoto de pacientes em sua rede de serviços.

  • Investimento em tecnologia de telessaúde: US $ 42 milhões
  • Principais serviços de telessaúde:
    • Monitoramento remoto de pacientes
    • Consultas virtuais
    • Rastreamento de saúde digital

  • Amedisys, Inc. (AMED) - Modelo de negócios: Recursos -chave

    Profissionais de saúde qualificados

    A partir do quarto trimestre 2023, a Amedisys empregou 7.200 profissionais de saúde, incluindo:

    Categoria profissional Número de funcionários
    Enfermeiros registrados 3,450
    Fisioterapeutas 1,100
    Terapeutas ocupacionais 650
    Patologistas da linguagem da fala 400

    Infraestrutura de tecnologia médica avançada

    Investimento de tecnologia para 2023: US $ 42,3 milhões

    • Sistemas de registro eletrônico de saúde (EHR)
    • Plataformas de telessaúde
    • Tecnologias remotas de monitoramento de pacientes

    Sistemas abrangentes de gerenciamento de cuidados com o paciente

    Plataformas de tecnologia principais:

    Plataforma Funcionalidade
    Amedisys Connect Plataforma de engajamento do paciente
    Insights de atendimento Sistema de suporte à decisão clínica

    Rede de cobertura de serviço geográfico

    Cobertura de serviço a partir de 2023:

    • Operacional em 38 estados
    • Centros de atendimento total: 328
    • Locais de saúde em casa: 232
    • Locais de hospitais: 76
    • Locais de cuidados pessoais: 20
    • Plataformas de saúde digital fortes

      Investimento em saúde digital: US $ 18,7 milhões em 2023

      • Analítica preditiva movida a IA
      • Aplicativos de saúde móvel
      • Soluções de telessaúde integradas

      Amedisys, Inc. (AMED) - Modelo de negócios: proposições de valor

      Serviços de saúde personalizados em casa

      A partir do quarto trimestre de 2023, a Amedisys prestou serviços de saúde em casa a 451.000 pacientes em 38 estados. A receita da empresa para serviços de saúde em casa atingiu US $ 1,76 bilhão em 2023.

      Categoria de serviço Volume do paciente Receita
      Serviços de Saúde em Casa 451.000 pacientes US $ 1,76 bilhão

      Apoio médico abrangente para pacientes com doenças crônicas

      Amedisys gerencia cuidar de pacientes com múltiplas condições crônicas, com foco em:

      • Gerenciamento de diabetes
      • Cuidado com insuficiência cardíaca
      • Tratamento da doença respiratória
      Condição crônica Pacientes atendidos
      Diabetes 126.280 pacientes
      Insuficiência cardíaca 92.450 pacientes

      Alternativa econômica aos cuidados hospitalares

      Economia média de custos por paciente: US $ 6.500 em comparação com o tratamento hospitalar. Reembolso do Medicare para serviços de saúde em casa em 2023: US $ 2.780 por episódio de paciente.

      Deliveria de saúde conveniente e centrada no paciente

      Tempo médio de resposta para visitas à saúde em casa: 24 horas. As consultas de telessaúde aumentaram 37% em 2023, totalizando 186.000 interações virtuais de pacientes.

      Métrica de serviço 2023 desempenho
      Consultas de telessaúde 186.000 interações
      Tempo médio de resposta 24 horas

      Suporte médico de alta qualidade com abordagem compassiva

      Classificação de satisfação do paciente: 94,5%. Equipe de enfermagem certificada: 3.200 profissionais. Pontuação de desempenho de qualidade do CMS: 4,2 de 5.

      Métrica de qualidade Pontuação
      Satisfação do paciente 94.5%
      Pontuação de desempenho do CMS 4.2/5

      Amedisys, Inc. (Amed) - Modelo de Negócios: Relacionamentos do Cliente

      Coordenação dedicada ao atendimento ao paciente

      A Amedisys relatou 453.000 pacientes únicos atendidos em 2022. A empresa mantém uma equipe de coordenação de atendimento dedicada que gerencia as transições dos pacientes em vários ambientes de saúde.

      Métrica de coordenação de atendimento 2022 dados
      Pacientes totais coordenados 453,000
      Duração da coordenação de cuidados médios 65 dias
      Taxa de satisfação do paciente 92.4%

      Monitoramento médico contínuo

      A Amedisys utiliza tecnologias avançadas de monitoramento de pacientes remotas, rastreando aproximadamente 87.000 pacientes por meio de plataformas de saúde digital em 2022.

      • Dispositivos de monitoramento remoto implantados: 125.000
      • Duração média do monitoramento por paciente: 3,6 meses
      • Frequência de transmissão de dados de saúde em tempo real: a cada 15 minutos

      Canais de comunicação personalizados

      A empresa opera estratégias de comunicação multicanal com US $ 24,3 milhões investidos em tecnologias de comunicação de pacientes em 2022.

      Canal de comunicação Taxa de engajamento
      Aplicativo móvel 68%
      Consultas de telessaúde 42%
      Suporte ao telefone direto 35%

      Programas de apoio à família e educação

      A Amedisys conduziu 76.500 sessões de educação familiar em 2022, concentrando -se no gerenciamento de doenças crônicas e apoio à saúde em casa.

      • Programas de educação familiar total: 12.400
      • Participantes médios por sessão: 6.2
      • Recursos educacionais desenvolvidos: 890

      Plataformas de engajamento de pacientes digitais

      A empresa investiu US $ 37,6 milhões em tecnologias de engajamento digital, apoiando 214.000 pacientes através de plataformas digitais integradas em 2022.

      Métrica da plataforma digital 2022 Performance
      Usuários totais de plataforma digital 214,000
      Investimento digital anual US $ 37,6 milhões
      Frequência de interação da plataforma 3,4 vezes/mês por paciente

      Amedisys, Inc. (Amed) - Modelo de Negócios: Canais

      Referências diretas de pacientes

      A partir do quarto trimestre de 2023, a Amedisys processou 81.243 referências diretas de pacientes nos serviços de saúde e hospício domiciliar. A taxa de conversão de referência foi de 67,4% durante esse período.

      Fonte de referência Volume Taxa de conversão
      Hospitais 42,567 72.3%
      Consultórios médicos 28,345 61.9%
      Instalações de enfermagem qualificadas 10,331 55.6%

      Redes de prestadores de serviços de saúde

      A Amedisys mantém parcerias com 3.742 redes de prestadores de serviços de saúde em 37 estados em 2024.

      • Cobertura de rede: 89% dos mercados metropolitanos de saúde
      • Duração média da parceria de rede: 4,7 anos
      • Taxa anual de expansão da rede: 6,2%

      Plataformas de marketing digital

      As despesas de marketing digital em 2023 foram de US $ 12,4 milhões, gerando 22.567 consultas de pacientes.

      Plataforma Gastos com marketing Consultas do paciente
      Google anúncios US $ 5,6M 12,345
      Mídia social US $ 3,2M 6,789
      Sites de saúde US $ 3,6M 3,433

      Serviços de consulta de telessaúde

      As consultas de telessaúde aumentaram 37,6% em 2023, totalizando 156.890 interações virtuais de pacientes.

      • Duração média da sessão de telessaúde: 32 minutos
      • Taxa de satisfação do paciente: 92,3%
      • Investimento de tecnologia: US $ 4,7 milhões

      Parcerias da companhia de seguros

      A Amedisys colabora com 214 provedores de seguros em todo o país em 2024.

      Tipo de seguro Número de parcerias Cobertura de reembolso
      Medicare 187 98.5%
      Medicaid 156 89.7%
      Seguradoras particulares 27 76.3%

      Amedisys, Inc. (AMED) - Modelo de negócios: segmentos de clientes

      Pacientes idosos que precisam de cuidados crônicos

      A partir do quarto trimestre de 2023, a Amedisys atende a aproximadamente 385.000 pacientes anualmente, com 67% da base de pacientes com 65 anos ou mais. Os beneficiários do Medicare representam 83% da população total de pacientes.

      Faixa etária Porcentagem de base de pacientes Volume anual do paciente
      65-74 anos 38% 146.300 pacientes
      75-84 anos 29% 111.650 pacientes
      85 anos ou mais 18% 69.300 pacientes

      Pacientes com condições médicas complexas

      A Amedisys é especializada no gerenciamento de condições médicas complexas, com foco em:

      • Insuficiência cardíaca crônica: 42% dos pacientes de cuidados complexos
      • Gerenciamento de diabetes: 35% dos pacientes de cuidados complexos
      • Distúrbios respiratórios: 23% dos pacientes de cuidados complexos

      Indivíduos se recuperando de cirurgias

      Pacientes pós-cirurgia de saúde em casa representam 22% do volume total de pacientes da Amedisys, com um período médio de recuperação de 45-60 dias.

      Tipo de procedimento cirúrgico Porcentagem do paciente
      Cirurgias ortopédicas 48%
      Cirurgias cardíacas 27%
      Cirurgias neurológicas 15%
      Outros procedimentos cirúrgicos 10%

      Pacientes preferindo cuidados de saúde em casa

      O segmento de assistência médica em casa representa 65% das ofertas totais de serviço da Amedisys. Em 2023, eles realizaram 1,9 milhão de visitas de saúde em casa em 36 estados.

      Populações elegíveis do Medicare/Medicaid

      Repartição financeira da cobertura de seguro do paciente em 2023:

      • Medicare: 83%
      • Medicaid: 12%
      • Seguro Privado: 5%

      Receita anual total de pacientes do Medicare/Medicaid: US $ 2,3 bilhões a partir de 2023 relatórios financeiros.


      Amedisys, Inc. (AMED) - Modelo de negócios: estrutura de custos

      Salários profissionais de saúde

      De acordo com o relatório anual de 2022 da Amedisys, os custos totais de mão -de -obra foram de US $ 1,45 bilhão, representando aproximadamente 65% do total de despesas operacionais.

      Categoria de funcionários Salário médio anual
      Enfermeiros registrados $82,750
      Auxiliares de saúde em casa $29,430
      Fisioterapeutas $95,620

      Despesas de equipamentos médicos

      Equipamentos médicos e custos de fornecimento para a Amedisys em 2022 totalizaram US $ 87,3 milhões.

      • Dispositivos de monitoramento médico: US $ 35,2 milhões
      • Equipamento de assistência à mobilidade: US $ 26,5 milhões
      • Ferramentas de diagnóstico: US $ 25,6 milhões

      Manutenção de infraestrutura de tecnologia

      As despesas com tecnologia e infraestrutura de TI para 2022 foram de US $ 62,4 milhões.

      Categoria de tecnologia Despesas anuais
      Sistema eletrônico de registros de saúde US $ 24,6 milhões
      Infraestrutura de telessaúde US $ 18,2 milhões
      Sistemas de segurança cibernética US $ 19,6 milhões

      Custos indiretos operacionais

      A sobrecarga operacional total para Amedisys em 2022 foi de US $ 223,7 milhões.

      • Aluguel de instalações e manutenção: US $ 89,5 milhões
      • Despesas administrativas: US $ 67,2 milhões
      • Transporte e logística: US $ 45,3 milhões
      • Seguro e gerenciamento de riscos: US $ 21,7 milhões

      Investimentos de conformidade regulatória

      Os gastos com conformidade regulatória para 2022 totalizaram US $ 41,6 milhões.

      Área de conformidade Investimento anual
      Conformidade HIPAA US $ 15,3 milhões
      Regulamentos do Medicare/Medicaid US $ 18,9 milhões
      Programas de garantia de qualidade US $ 7,4 milhões

      Amedisys, Inc. (AMED) - Modelo de negócios: fluxos de receita

      Reembolsos do Medicare/Medicaid

      Para o ano fiscal de 2023, a Amedisys registrou US $ 2,3 bilhões em receita total de serviço líquido, com aproximadamente 74% derivados de reembolsos do Medicare e Medicaid.

      Fonte de receita Percentagem Valor em dólares
      Reembolsos do Medicare 65% US $ 1,495 bilhão
      Reembolsos do Medicaid 9% US $ 207 milhões

      Pagamentos de seguro privado

      Os pagamentos de seguro privado representaram aproximadamente 21% da receita total da Amedisys em 2023, representando aproximadamente US $ 483 milhões.

      • Contratos de seguro comercial
      • Planos de vantagem do Medicare
      • Redes privadas de seguro de saúde

      Taxas de serviço direto do paciente

      As taxas diretas de serviço do paciente constituíam aproximadamente 5% da receita total, gerando cerca de US $ 115 milhões em 2023.

      Receita de consulta de telessaúde

      Os serviços de telessaúde geraram aproximadamente US $ 72 milhões em receita para 2023, representando 3% da receita total de serviços.

      Contratos de atendimento baseados em valor

      Os contratos de atendimento baseados em valor contribuíram com aproximadamente US $ 138 milhões, ou 6% da receita total em 2023.

      Tipo de contrato Receita Porcentagem de total
      Modelos de pagamento em pacote US $ 82 milhões 3.6%
      Contratos baseados em desempenho US $ 56 milhões 2.4%

Amedisys, Inc. (AMED) - Canvas Business Model: Value Propositions

You're looking at the core reasons why patients, hospitals, and payers choose Amedisys, Inc. over other options. It's all about delivering high-value care outside of the traditional brick-and-mortar facility.

High-quality, personalized home health and hospice care

Amedisys, Inc. delivers personalized care across its network, which, as of mid-2025, spans approximately 519 care centers across 38 states and the District of Columbia. The company is dedicated to delivering the highest quality of care to the doorsteps of more than 499,000 patients every year. The Home Health segment alone generated net service revenue of $396.2 million for the three months ended June 30, 2025. This segment represents 63.7% of consolidated revenue. The Hospice segment contributed $215.0 million in revenue for the same quarter, representing 34.6% of the total. The company maintains a large workforce to support this, with approximately 19,000 employees. This scale allows for deep local penetration and personalized service delivery.

Post-acute care that reduces hospital readmissions

A major value driver is the proven ability to keep patients healthy at home following an acute event or discharge from a facility. Data supports this: patients who received home health care in one study had a 60 percent lower risk of readmission after 30 days compared to those discharged to home without home health. Furthermore, for patients discharged from a skilled nursing facility (SNF), a home health clinician visit within one week of discharge may cut the 30-day readmission risk nearly in half. For the healthcare system, this translates to direct savings; in the same study, hospital spending for the home health care group was $239 less per patient. Nationally, home health adherence to discharge instructions is linked to a 2.4 percentage point reduction in 30-day readmissions.

High Acuity Care (Contessa) providing hospital-level care at home

The High Acuity Care segment, through Contessa Health, offers hospital-equivalent services in the home, which is a significant differentiator. For the six-month period ended June 30, 2025, this segment reported net service revenue of $20.0 million, up from $16.2 million in the prior year. This model has shown substantial growth, with Contessa achieving over 32,000 bed days saved for its joint venture partners since its first market opened in 2016. Admissions growth for Contessa has averaged 31% year-over-year since 2023. This service line directly addresses the need for complex care outside of a facility setting.

Lower cost of care delivery compared to institutional settings

The fundamental premise of Amedisys, Inc.'s model is cost efficiency relative to institutional settings. While direct, current-year cost comparisons are proprietary, market analysis suggests significant potential for savings. Estimates suggest up to $265 billion worth of care for Medicare FFS and MA beneficiaries could shift from traditional facilities to the home by 2025. Home care services are recognized globally for their lower costs compared to institutional care. This efficiency is critical as post-acute care spending is forecast to increase from $646 billion to $1.312 billion over the next decade.

Comprehensive disease management programs for chronic conditions

Amedisys, Inc. focuses on empowering patients to manage chronic diseases, which is a key area for value-based care. The company's high-acuity arm, Contessa, is actively involved in specialized models. For instance, Contessa was selected by CMS to participate in the GUIDE model in 2025, which supports people living with dementia. In their Palliative Care at Home programs, nearly 100% of patients had advance care planning/goals of care discussions within 30 days of admission, ensuring care aligns with patient wishes and avoids unnecessary high-cost interventions.

Here's a quick look at the revenue contribution by segment for the three months ended June 30, 2025:

Service Segment Net Service Revenue (3 Months Ended 6/30/2025) Percentage of Total Revenue
Home Health $396.2 million 63.7%
Hospice $215.0 million 34.6%
High Acuity Care $10.7 million 1.7%

Finance: review the Q3 2025 budget variance against the projected revenue mix by segment by next Tuesday.

Amedisys, Inc. (AMED) - Canvas Business Model: Customer Relationships

You're looking at how Amedisys, Inc. manages the critical connections that drive its home health, hospice, and high acuity care revenue. This isn't just about patient satisfaction; it's about securing and maintaining the contractual pipelines from hospitals, physicians, and insurance companies.

High-touch, personalized care delivered by clinical staff is the core service delivery mechanism. The company maintains a large clinical footprint to support this model. Amedisys, Inc. has a family of more than 18,000 team members providing care across the country. This team performs more than 10.6 million visits annually to deliver personalized home health, hospice, and high acuity care services in the home.

The relationship with patient families is managed through dedicated support structures:

  • Dedicated care coordinators and case managers for patient families.

Contractual relationships with payors and health systems form the financial backbone. Amedisys, Inc. recognizes service revenue when performance obligations are satisfied under contracts with customers, which are the amounts expected to be entitled in exchange for providing patient care.

Here's a look at the financial concentration and quality-based incentives within these payor relationships as of mid-2025:

Relationship Metric Value/Amount Date Reference
Single Non-Medicare Payor Concentration (Receivables) Approximately 11% March 31, 2025
Managed Care Contracts with Quality/Process Metric Incentives Approximately 30% of volume June 30, 2025
States Covered by Aetna Value-Based Contract 22 states Reported October 2022, context for current structure

The focus on quality outcomes directly ties into these payor relationships, as some contracts offer additional payments based on performance. For instance, Amedisys, Inc. had 90 home health and hospice care centers recognized as SHPBest™ Award recipients in 2024 for achieving high patient satisfaction scores in 2024.

Digital patient engagement tools for communication and monitoring are increasingly important, aligning with broader industry trends where Patient Communication is the largest and fastest-growing segment in patient experience technology. While specific Amedisys adoption rates aren't public, the company's focus is on tools that empower patients to engage actively in their treatment journey.

Referral source management is handled through dedicated liaison teams targeting the professional referral base. This strategy targets the entities that initiate patient care pathways:

  • Hospitals choosing Amedisys as a post-acute care partner: Nearly 3,000.
  • Physicians choosing Amedisys as a post-acute care partner: More than 110,000 nationwide.

These numbers show the breadth of the professional network Amedisys, Inc. must maintain relationships with to ensure a steady flow of patients needing home-based recovery and rehabilitation.

Amedisys, Inc. (AMED) - Canvas Business Model: Channels

You're looking at how Amedisys, Inc. (AMED), now integrated under Optum, gets its services to patients in late 2025. The channels are now heavily influenced by the UnitedHealth Group structure, which closed its acquisition in mid-August 2025 for a total valuation of $3.3 billion.

Direct patient referrals from hospitals and physician groups remain a core access point, building on Amedisys's established relationships. As of the second quarter of 2025, Amedisys reported partnerships with more than 3,300 hospitals and 114,000 physicians nationwide who choose Amedisys for post-acute care. The company offers providers a tool called Provider Link to quickly transmit referrals and orders electronically.

The acquisition fundamentally shifted the landscape for internal referrals from Optum's vast network of providers. This integration creates a massive, built-in referral stream, aligning Amedisys's home health and hospice services with Optum's value-based care expertise to serve more patients at lower costs. This new synergy is a primary driver for future patient volume.

For local community outreach and direct-to-consumer marketing, the channel relies on local presence to reach the nearly 470,000 patients Amedisys served annually before the merger. The company focuses on delivering care where patients live, including apartments, assisted living facilities, or nursing homes, as well as providing care in hospitals or dedicated inpatient hospice facilities.

The push toward technology supports Telehealth and remote patient monitoring technology platforms. The combined entity emphasizes care innovation within the home, using these platforms to improve patient outcomes and experiences.

Regarding the physical footprint, the prompt specifies 519 physical care centers serving as local operational hubs. To be fair, prior to the August 2025 closing, Amedisys reported having approximately 521 care centers across 37 states and the District of Columbia. However, the closing settlement required the divestiture of 164 home health and hospice locations across 19 states to facilitate regulatory approval.

Here's a quick look at the scale of the operation and its recent financial performance, which reflects the channel activity:

Metric Value (Latest Available) Context/Date
Net Service Revenue (Q2 2025) $1,216.6 million Compared to $1,162.6 million in Q2 2024
Hospice Segment Revenue (Q2 2025) $215 million Up from $204 million year-over-year
Partner Physicians Nationwide 114,000 As of Q2 2025 report
Pre-Acquisition Patient Volume (Annual) 465,000+ Patients served annually
Care Centers (Reported Pre-Divestiture) 521 Locations before closing conditions were fully settled
Divested Locations 164 Home health and hospice locations divested in 19 states
Acquisition Price $3.3 billion All-cash transaction value

The channels rely on a mix of traditional provider relationships and the newly established, massive internal Optum pipeline. You should track the utilization rate of the Provider Link system, as that directly impacts the efficiency of the direct referral channel.

  • Direct referrals from hospitals and physician groups.
  • Internal referrals from Optum's vast network of providers.
  • Local community outreach and direct-to-consumer marketing.
  • Telehealth and remote patient monitoring technology platforms.
  • Physical care centers serving as local operational hubs.

Finance: draft 13-week cash view by Friday.

Amedisys, Inc. (AMED) - Canvas Business Model: Customer Segments

You're looking at the core groups Amedisys, Inc. served as of mid-2025, right before or during the finalization of its acquisition by UnitedHealth Group's Optum.

The customer base is primarily defined by the type of care needed, which directly maps to Amedisys, Inc.'s service lines. The company delivered care to more than 499,000 patients every year across its network.

The primary customer groups, segmented by need and payer, generated the following revenue contributions in the second quarter of 2025:

Customer Segment Group Service Line Focus Q2 2025 Net Service Revenue Percentage of Consolidated Revenue
Patients requiring post-acute care (e.g., after surgery or injury) Home Health $396.2 million 63.7%
Terminally ill patients and their families Hospice $215.0 million 34.6%
Patients needing complex, hospital-level care at home High Acuity Care $10.7 million N/A (Implied remainder)

For patients requiring home-based recovery and rehabilitation, the payer mix within the Home Health segment for the first quarter of 2025 showed a clear reliance on government programs, though commercial growth was strong:

  • Medicare revenues (Major government payor): $212.1 million in Q1 2025.
  • Non-Medicare revenues (Includes Commercial health plans): $160 million in Q1 2025, marking a nearly 20% year-over-year increase.

The relationships with institutional referrers are a critical part of acquiring these patient segments. Amedisys, Inc. served as a partner in post-acute care for:

  • More than 3,300 hospitals nationwide.
  • More than 114,000 physicians nationwide.

The Hospice segment specifically targets terminally ill patients and their families, operating many centers designed to provide comfort and support. In the second quarter of 2025, the Hospice segment's Average Daily Census (ADC) increased 1.3%.

For patients with chronic diseases needing ongoing management, the Home Health segment is the primary delivery vehicle. The company operates 519 care centers within 38 states and the District of Columbia.

Amedisys, Inc. (AMED) - Canvas Business Model: Cost Structure

You're looking at the hard costs Amedisys, Inc. faces to keep the lights on and the caregivers delivering care, especially with that big merger activity happening. It's a cost structure heavily weighted toward the people providing the service, which is typical for a high-touch healthcare provider like Amedisys, Inc.

The High variable cost of clinical labor is the single biggest driver. While we don't have a clean breakout for just salaries, benefits, and travel, we can see the scale of personnel costs embedded in the General and Administrative (G&A) line and the Cost of Service. For the first quarter of 2025, the Cost of Service, which includes clinical labor, was $334.1 million.

Drilling into the G&A component for that same quarter (three months ended March 31, 2025), the Salaries and benefits line alone hit $131,968 thousand, or about $132.0 million.

The Merger-related expenses are a clear, non-recurring cost item that hit the books hard in the first half of 2025. For the six-month period ended June 30, 2025, Amedisys, Inc. reported merger-related expenses totaling $43.0 million.

The General and administrative (G&A) overhead for corporate functions shows some fluctuation. For the three-month period ended March 31, 2025, total G&A expenses were $212.9 million, which was a slight decrease from $214.0 million in the same period of 2024.

Here's a look at the key expense components we can quantify from the first quarter of 2025 results (amounts in thousands):

Expense Category Three Months Ended March 31, 2025 Three Months Ended March 31, 2024
Cost of Service (inclusive of depreciation) $334,050 $321,537
General and administrative expenses (Total) $212,900 $214,000
G&A: Salaries and benefits $131,968 $127,946
G&A: Merger-related expenses $16,769 $20,667
Depreciation and amortization $4,447 $4,271

Regarding Regulatory compliance and quality assurance expenses, these costs are generally bundled into the Cost of Service or G&A. We know Amedisys, Inc. is actively engaging with regulators, for example, by partnering with industry advocates to share comments with CMS regarding the proposed 6.4% aggregate cut to home health payments for 2026.

Costs related to Technology and infrastructure for EHR and remote monitoring are not explicitly broken out in the high-level income statement data, but they contribute to the overall operating expense base. The company employs 19,000 people across 347 Medicare-certified home health care centers, all relying on that infrastructure.

You can see the impact of these costs on the overall operating income:

  • Operating Income for Q1 2025 was $43.4 million.
  • Operating Income for Q1 2024 was $31.6 million.
  • Excluding merger-related expenses in Q1 2025, operating income increased $8 million on a $23 million net service revenue increase.

Finance: draft 13-week cash view by Friday.

Amedisys, Inc. (AMED) - Canvas Business Model: Revenue Streams

You're looking at the core ways Amedisys, Inc. brings in money, which is all about delivering care where people live. Honestly, it's a model heavily reliant on government payors, which means reimbursement rates are key to watching.

The Total Net Service Revenue for the first half (H1) of 2025 hit $1,216.6 million, up from $1,162.6 million in H1 2024. This shows the top line is growing, even with all the regulatory noise around the merger.

Here's a look at the revenue breakdown for the second quarter (Q2) of 2025, which really highlights where the bulk of the money comes from:

Revenue Stream Q2 2025 Revenue Amount Percentage of Consolidated Revenue (Q2 2025)
Home Health services $396.2 million 63.7%
Hospice services $215.0 million 34.6%
High Acuity Care services (Contessa) $10.7 million (Derived) Approx. 1.7%

The Home Health services stream is the biggest piece of the pie, bringing in $396.2 million in Q2 2025. That segment alone is 63.7% of the total revenue. The Hospice services stream followed, generating $215.0 million for the quarter.

Within the Home Health segment, the payment source is very concentrated. You need to know this for risk assessment. The Medicare Fee-for-Service programs account for 54.3% of that Home Health revenue. To be fair, Medicare is also a huge driver in Hospice, accounting for 95.4% of Hospice revenue.

The High Acuity Care services, which Amedisys, Inc. delivers through joint ventures under the Contessa name, is the smallest component based on the Q2 2025 figures. You can see the growth in this area, as Q1 2025 revenue for this segment was $7.7 million. The Q2 2025 revenue for High Acuity Care is the remainder after accounting for the stated Home Health and Hospice revenues against the total Q2 2025 revenue of $621.9 million ($621.9 million total - $396.2 million HH - $215.0 million Hospice = $10.7 million).

You can see the revenue streams break down like this:

  • Home Health services: 63.7% of Q2 2025 revenue.
  • Hospice services: $215.0 million in Q2 2025.
  • Medicare Fee-for-Service: 54.3% of Home Health revenue.
  • Total Net Service Revenue (H1 2025): $1,216.6 million.

Finance: draft 13-week cash view by Friday.


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