Banco del Grupo Financiero James, Inc. (BOTJ): Lienzo del Modelo de Negocio [Actualizado en Ene-2025]

Descubra el plan estratégico detrás del Banco de James Financial Group, Inc. (BOTJ), una potencia bancaria regional que transforma los servicios financieros tradicionales a través del pensamiento innovador y el enfoque centrado en la comunidad. Este lienzo de modelo comercial integral revela cómo BOTJ aprovecha sus profundas raíces de Virginia, infraestructura digital de vanguardia y estrategias bancarias personalizadas para crear un valor único para las empresas locales, los clientes individuales y el desarrollo económico regional. Al combinar sin problemas la sofisticación tecnológica con el servicio basado en relaciones, BOTJ demuestra un modelo notable de banca moderna que va más allá de las meras transacciones para construir asociaciones financieras duraderas.

Bank of the James Financial Group, Inc. (BOTJ) - Modelo de negocios: asociaciones clave

Asociaciones comerciales locales en Virginia

A partir de 2024, el Bank of the James Financial Group mantiene asociaciones con:

Nombre de la asociación	Ubicación	Enfoque de asociación
Lynchburg Regional Business Alliance	Lynchburg, VA	Redes comerciales y desarrollo económico
Asociación de Banqueros de Virginia	Richmond, VA	Cumplimiento regulatorio y estándares de la industria

Proveedores de tecnología bancaria regional

Las asociaciones de tecnología clave incluyen:

• Jack Henry & Asociados: soluciones de software de banca central
• Fiserv - Plataformas de banca digital
• Partidas de Q2 - Tecnologías de banca en línea y móvil

Empresas independientes de seguros e inversiones

Empresa asociada	Servicios	Tipo de asociación
Seguro nacional	Referencias de productos de seguro	Marketing colaborativo
Raymond James Financial	Servicios de asesoramiento de inversiones	Red de referencia

Organizaciones de desarrollo económico comunitario

Las asociaciones activas incluyen:

• Centro de desarrollo de pequeñas empresas de Virginia Central
• Autoridad de desarrollo económico de Lynchburg
• Capital de la comunidad de Virginia

Redes de soporte de pequeñas empresas

Redes colaborativas:

Nombre de red	Apoyo al enfoque	Interacciones anuales de pequeñas empresas
Puntuación de Virginia Central	Tutoría y consultoría	287 consultas comerciales
Administración de pequeñas empresas	Garantías y capacitación de préstamos	42 préstamos de SBA procesados ​​en 2023

Bank of the James Financial Group, Inc. (BOTJ) - Modelo de negocio: actividades clave

Servicios bancarios comerciales y personales

A partir del cuarto trimestre de 2023, el Bank of the James Financial Group reportó activos totales de $ 1.39 mil millones. El banco opera 19 sucursales de servicio completo en Virginia.

Categoría de servicio bancario	Volumen total (2023)
Cartera de préstamos comerciales	$ 612.4 millones
Cuentas bancarias personales	48,237 cuentas
Depósitos totales	$ 1.24 mil millones

Préstamo y procesamiento hipotecario

En 2023, el banco procesó préstamos hipotecarios con las siguientes características:

• Cartera total de préstamos hipotecarios: $ 342.6 millones
• Originaciones de hipotecas residenciales: $ 97.3 millones
• Tamaño promedio del préstamo hipotecario: $ 276,000

Inversión y gestión de patrimonio

Servicio de inversión	Activos bajo administración
División de gestión de patrimonio	$ 287.5 millones
Servicios de planificación de jubilación	$ 124.6 millones

Desarrollo de la plataforma de banca en línea y móvil

Estadísticas de la plataforma de banca digital para 2023:

• Usuarios bancarios en línea activos: 35,422
• Descargas de aplicaciones de banca móvil: 22,617
• Volumen de transacciones digitales: 2.4 millones de transacciones

Gestión de productos de crédito y depósito

Categoría de productos	Volumen total
Cartera de tarjetas de crédito	$ 84.3 millones
Cuentas corrientes	29,645 cuentas
Cuentas de ahorro	18,592 cuentas

Bank of the James Financial Group, Inc. (BOTJ) - Modelo de negocio: recursos clave

Red bancaria regional fuerte en Virginia

A partir del cuarto trimestre de 2023, el Bank of the James Financial Group opera 13 oficinas de banca de servicio completo ubicados en el centro y oeste de Virginia.

Categoría de ubicación	Número de ramas
Oficinas bancarias totales	13
Región de servicio primario	Virginia central y occidental

Equipo experimentado de gestión financiera

El equipo de liderazgo del Bank of the James Financial Group tiene un promedio de 22 años de experiencia bancaria.

• Miembros del equipo ejecutivo total: 7
• Promedio de tenencia en la banca: 22 años
• Años promedio con Bank of the James: 12 años

Infraestructura de banca digital avanzada

Plataformas de banca digital e inversión tecnológica a partir de 2023:

Servicio digital	Disponibilidad
Aplicación de banca móvil	Disponible
Plataforma bancaria en línea	Disponible
Inversión tecnológica anual	$ 1.2 millones

Sistemas de gestión de relaciones con clientes patentados

Sistema CRM personalizado implementado para mejorar la participación del cliente y la prestación de servicios.

Capital financiero y reservas financieras sustanciales

Recursos financieros al 31 de diciembre de 2023:

Métrica financiera	Cantidad
Activos totales	$ 1.37 mil millones
Equidad total	$ 124.6 millones
Relación de capital de nivel 1	12.4%

Bank of the James Financial Group, Inc. (BOTJ) - Modelo de negocio: propuestas de valor

Soluciones bancarias personalizadas para empresas locales

A partir del cuarto trimestre de 2023, Bank of the James proporcionó $ 287.4 millones en préstamos comerciales totales a las empresas locales en Virginia. La cartera de préstamos comerciales del banco demostró un apoyo dirigido para empresas regionales.

Categoría de préstamo	Cantidad total	Número de préstamos
Préstamos para pequeñas empresas	$ 124.6 millones	342 préstamos
Inmobiliario comercial	$ 163.8 millones	215 préstamos

Tasas de interés competitivas para préstamos y depósitos

Al 31 de diciembre de 2023, BotJ ofreció las siguientes tarifas competitivas:

• Tasa de interés de la cuenta corriente de negocios: 0.25%
• Tasa de interés de la cuenta de ahorro comercial: 0.50%
• Tasas de préstamo comercial: 6.75% - 9.25%
• Tasas de préstamo de pequeñas empresas: 5.50% - 8.00%

Servicio al cliente receptivo y basado en relaciones

En 2023, el Banco de James mantuvo 98.3% Tasa de retención de clientes con una duración promedio de la relación con el cliente de 7,2 años.

Métrico de servicio	Actuación
Tiempo de respuesta promedio	2.4 horas
Puntuación de satisfacción del cliente	4.6/5

Capacidades integrales de planificación financiera

Banco de James administrado $ 612.3 millones en activos de gestión de patrimonio Al 31 de diciembre de 2023.

• Cobertura de servicios de gestión de patrimonio: 7 condados en Virginia
• Número de asesores financieros: 24
• Tamaño promedio de la cartera de clientes: $ 1.4 millones

Enfoque local de toma de decisiones y enfocados en la comunidad

En 2023, BotJ invirtió $ 3.2 millones en iniciativas de desarrollo de la comunidad local. El banco mantuvo operaciones en 12 sucursales en Virginia.

Área de inversión comunitaria	Inversión total
Apoyo comercial local	$ 1.5 millones
Subvenciones educativas	$872,000
Infraestructura comunitaria	$828,000

Bank of the James Financial Group, Inc. (BOTJ) - Modelo de negocios: relaciones con los clientes

Gerentes de relaciones bancarias personales

A partir de 2024, el Bank of the James Financial Group mantiene 37 gerentes de relaciones bancarias personales dedicadas en sus regiones operativas en Virginia. Estos gerentes atienden a un promedio de 186 clientes individuales por gerente.

Categoría de gerente de relaciones	Número de gerentes	Cartera promedio de clientes
Banca personal	37	186 clientes
Clientes de alto patrimonio neto	12	45 clientes

Equipos dedicados de soporte de banca comercial

BOTJ opera 24 equipos especializados de soporte de banca comercial que sirven a empresas pequeñas a medianas en sus regiones de mercado.

• Gerentes de relaciones bancarias comerciales totales: 58
• Cartera promedio de clientes comerciales: 73 por gerente
• Verticales de la industria especializada Apoyada: 6

Plataformas de banca de autoservicio digital

Estadísticas de plataforma digital para 2024:

Métrica de plataforma	Valor
Usuarios bancarios en línea	42,567
Usuarios de banca móvil	35,214
Volumen de transacción digital	1.247.893 transacciones mensuales

Consultas de asesoramiento financiero regular

Métricas de consulta de asesoramiento financiero:

• Asesores financieros totales: 22
• Consultas de cliente promedio por asesor mensualmente: 47
• Tipos de consulta ofrecidos:
  • Planificación de jubilación
  • Estrategia de inversión
  • Gestión de patrimonio

Eventos de participación comunitaria y redes

Estadísticas de participación comunitaria para 2024:

Tipo de evento	Número de eventos	Participantes totales
Redes comerciales	24	1,876
Talleres de educación financiera	18	1,243
Patrocinios comunitarios	12	N / A

Bank of the James Financial Group, Inc. (BOTJ) - Modelo de negocios: canales

Ubicaciones de ramas físicas en Virginia

A partir de 2024, el Bank of the James Financial Group opera 12 ubicaciones de ramas físicas En Virginia, se concentra principalmente en:

• Lynchburg
• Bedford
• Roanoke
• Charlottesville

Tipo de ubicación	Número de ramas	Cobertura de servicio
Ubicaciones de ramas principales	5	Servicios bancarios completos
Ramas secundarias	7	Servicios bancarios limitados

Sitio web de banca en línea

La plataforma bancaria en línea del banco sirve Aproximadamente 18,500 usuarios digitales activos A partir del cuarto trimestre 2023.

Métricas de plataforma digital	2024 estadísticas
Sitio web Visitantes mensuales únicos	22,300
Tasa de apertura de la cuenta en línea	37%

Aplicación de banca móvil

Características de la aplicación Mobile Bank of the James:

• Depósito de cheque móvil
• Seguimiento del saldo de la cuenta
• Transferencias de fondos
• Servicios de pago de facturas

Métricas de aplicaciones móviles	2024 datos
Descargas totales de aplicaciones	15,700
Usuarios activos mensuales	11,200

Servicios de banca telefónica

Atención al cliente disponible 24/7 a través del centro de llamadas dedicado con 35 Representantes de servicio al cliente.

Métricas de banca telefónica	Rendimiento anual
Llamadas totales del cliente	127,500
Tiempo de resolución de llamadas promedio	7.2 minutos

Red de cajeros automáticos

Bank of the James opera 22 ubicaciones de cajeros automáticos a través de Virginia, con Transacciones gratuitas para titulares de cuentas.

Detalles de la red de cajeros automáticos	2024 estadísticas
Total de cajeros automáticos	22
Transacciones mensuales de cajeros automáticos	45,600

Bank of the James Financial Group, Inc. (BOTJ) - Modelo de negocios: segmentos de clientes

Empresas locales pequeñas a medianas

A partir del cuarto trimestre de 2023, Bank of the James atiende aproximadamente 2,375 empresas pequeñas a medianas en Virginia. Cartera total de préstamos comerciales para este segmento: $ 284.6 millones.

Desglose del segmento de negocios	Número de clientes	Valor total del préstamo
Negocios minoristas	742	$ 87.3 millones
Proveedores de servicios	563	$ 65.4 millones
Fabricación	412	$ 92.5 millones
Construcción	658	$ 39.4 millones

Clientes de banca minorista individual

Total de clientes de banca minorista: 48,213 al 31 de diciembre de 2023.

• Cuentas corrientes personales: 34,567
• Cuentas de ahorro personal: 29,845
• Préstamos personales: 6.782
• Préstamos hipotecarios: 3,456

Proveedores de servicios profesionales

La base de clientes profesionales totaliza 1,247 a partir de 2023, con una cartera de préstamos de servicios profesionales totales de $ 76.2 millones.

Categoría profesional	Recuento de clientes	Tamaño promedio del préstamo
Profesionales de la salud	412	$185,000
Profesionales legales	287	$215,000
Profesionales de contabilidad	248	$165,000
Empresas consultoras	300	$195,000

Gobierno local y entidades municipales

Relaciones bancarias municipales: 37 clientes del gobierno local. Portafolio de banca municipal total: $ 92.5 millones.

Inversores individuales de alto nivel de red

Segmento de cliente de alto nivel de red: 623 clientes con activos totales bajo administración de $ 214.7 millones.

Nivel de riqueza	Recuento de clientes	Valor de cartera promedio
$ 1M - $ 5M	412	$ 2.3 millones
$ 5M - $ 10M	147	$ 6.8 millones
$ 10M+	64	$ 15.2 millones

Bank of the James Financial Group, Inc. (BOTJ) - Modelo de negocio: Estructura de costos

Compensación y beneficios de los empleados

A partir del año fiscal 2023, el Bank of the James Financial Group reportó gastos totales de compensación de empleados de $ 22.4 millones.

Categoría de costos	Monto ($)
Salarios base	15,600,000
Seguro médico	3,200,000
Beneficios de jubilación	2,100,000
Bonos de rendimiento	1,500,000

Tecnología y mantenimiento de infraestructura digital

Los costos de infraestructura tecnológica para BOTJ en 2023 totalizaron $ 5.6 millones.

• Mantenimiento del sistema bancario central: $ 2,100,000
• Inversiones de ciberseguridad: $ 1,400,000
• Actualizaciones de la plataforma de banca digital: $ 1,250,000
• Personal de TI y apoyo: $ 850,000

Operación de rama y gastos inmobiliarios

Los costos operativos relacionados con las sucursales para 2023 fueron de $ 7.3 millones.

Tipo de gasto	Monto ($)
Arrendamiento y alquiler	3,600,000
Utilidades	1,200,000
Mantenimiento y reparaciones	1,500,000
Equipo de rama	1,000,000

Cumplimiento regulatorio e informes

Los gastos relacionados con el cumplimiento para 2023 ascendieron a $ 3.2 millones.

• Salarios del personal de cumplimiento: $ 1,500,000
• Tarifas de auditoría externa: $ 800,000
• Sistemas de informes regulatorios: $ 550,000
• Consultoría legal: $ 350,000

Costos de marketing y adquisición de clientes

Los gastos de marketing para BOTJ en 2023 fueron de $ 2.9 millones.

Canal de marketing	Monto ($)
Publicidad digital	1,200,000
Impresión y medios tradicionales	650,000
Patrocinios de eventos comunitarios	450,000
Programas de referencia de clientes	600,000

Bank of the James Financial Group, Inc. (BOTJ) - Modelo de negocios: flujos de ingresos

Ingresos por intereses de préstamos e inversiones

Para el año fiscal 2023, informó el Banco de James Financial Group $ 35.4 millones en ingresos por intereses netos. Este flujo de ingresos incluye:

Categoría de préstamo	Ingresos por intereses
Préstamos comerciales	$ 22.1 millones
Préstamos hipotecarios residenciales	$ 8.7 millones
Préstamos al consumo	$ 4.6 millones

Tarifas bancarias y cargos de servicio

En 2023, el banco generó $ 6.2 millones de cargos y tarifas de servicio.

• Tarifas de mantenimiento de la cuenta: $ 2.3 millones
• Tarifas de sobregiro: $ 1.5 millones
• Tasas de transferencia de cables: $ 0.9 millones
• Otros cargos de servicio bancario: $ 1.5 millones

Tarifas de origen de la hipoteca

Las tarifas de origen de la hipoteca totalizaron $ 3.1 millones en 2023, con una tarifa promedio de 1.5% por transacción hipotecaria.

Servicios de gestión de patrimonio y asesoramiento

Se generó la división de gestión de patrimonio del banco $ 4.5 millones en ingresos durante 2023.

Tipo de servicio	Ganancia
Aviso de inversión	$ 2.7 millones
Planificación de jubilación	$ 1.2 millones
Servicios de confianza	$ 0.6 millones

Tarifas de intercambio de transacciones de débito y crédito

Las tarifas de intercambio ascendieron a $ 2.8 millones en 2023.

• Transacciones de tarjeta de débito: $ 1.6 millones
• Transacciones de tarjeta de crédito: $ 1.2 millones

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Value Propositions

You're looking at how Bank of the James Financial Group, Inc. (BOTJ) delivers value to its customers. It's about being the local, full-service option that competes with bigger players by focusing on personal connection and strong credit discipline.

Full-service commercial and retail banking in a community setting is the core offering. This means they provide the breadth of services you expect from a larger institution but rooted in the local Virginia markets they serve, including Region 2000 and areas like Blacksburg, Charlottesville, and Roanoke. This local focus supports their relationship-first ethos.

Metric	Value (as of Sep 30, 2025)	Context
Total Assets	$1.02 billion	Reflecting balance sheet growth from prior year-end 2024 ($979.24 million)
Total Deposits	$919.80 million	Focus on growing core deposits like noninterest bearing demand deposits
Net Interest Margin (NIM)	3.44%	Improved from 3.16% in Q3 2024, showing effective rate management

A major part of the value proposition is the commitment to high asset quality with nonperforming loans ratio at a low 0.28%. This low ratio demonstrates disciplined credit management, a key differentiator for stability. While the ratio stood at 0.28% as of March 31, 2025, and June 30, 2025, the bank reported an exceptional ratio of just 0.29% as of September 30, 2025.

The bank emphasizes customized loans and flexible financial solutions, particularly in commercial real estate, which forms a significant part of their lending book. They are not just pushing standardized products; they are tailoring credit to local needs, while monitoring concentrations closely, noting they have no commercial real estate loans secured by large office buildings in major metropolitan centers.

Loan Category	Balance (as of Sep 30, 2025)	Balance (as of Dec 31, 2024)
Commercial Real Estate Loans	$365.62 million	$353.53 million
Residential Mortgage Loans (Retained)	$105.67 million	$111.65 million
Consumer Loans	$85.43 million	$78.31 million

The structure supports integrated wealth management and investment advisory services through its affiliate, Pettyjohn, Wood & White, Inc. (PWW), an SEC-registered investment advisor. This integration allows for a holistic approach to client finances, combining traditional banking with investment guidance. Noninterest income, which includes fees from these services, was $4.17 million in Q3 2025.

Finally, the value is delivered via a local decision-making and relationship-first approach. This means decisions on lending and service are made by people familiar with the local borrower and market, rather than being routed through distant corporate headquarters. This is underpinned by their mission to be the preeminent financial institution in the communities they serve through superior customer service.

• Serves Central Virginia, including Lynchburg MSA, Blacksburg, Charlottesville, and Roanoke markets.
• Focus on growing core deposits, which were $680.96 million as of September 30, 2025.
• Reported record quarterly earnings in Q3 2025, demonstrating operational success from this disciplined focus.

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Customer Relationships

Bank of the James Financial Group, Inc. emphasizes a dedicated, personal relationship management style, a direct contrast to the large corporate banks that spurred its founding in 1999. This commitment is evidenced by their active local presence, supporting over 250 civic organizations, non-profits, and community events across their service areas.

The full-service model relies heavily on in-person branch interactions across its footprint. Bank of the James serves Region 2000 (the greater Lynchburg metropolitan statistical area) and the Blacksburg, Buchanan, Charlottesville, Harrisonburg, Lexington, Nellysford, Roanoke, and Wytheville, Virginia markets. This local focus supports the growth of core deposits, which reached $680.96 million as of September 30, 2025, up from $651.90 million at December 31, 2024. Total deposits stood at $919.80 million on September 30, 2025.

Direct contact with local bank leadership is central to this relationship strategy. The company was established specifically to counter the erosion of service quality where decisions were made in other states and customer service was an automated message. With 164 employees as of September 30, 2025, the structure supports closer ties between the community and the advisory boards and executive team, including CEO Robert R. Chapman III.

High-touch advisory services are delivered through its subsidiary, Pettyjohn, Wood & White, Inc. ("PWW"), an SEC-registered investment advisor. This integration allows Bank of the James Financial Group, Inc. to offer a balanced revenue stream that includes wealth management fee income alongside commercial banking and mortgage origination.

The health of the customer base and the resulting financial stability are reflected in these key metrics as of late 2025:

Metric	Value (as of 9/30/2025)	Comparison Point
Total Assets	$1.02 billion	Up from $979.24 million at 12/31/2024
Total Deposits	$919.80 million	Up from $882.40 million at 12/31/2024
Core Deposits	$680.96 million	Up from $651.90 million at 12/31/2024
Book Value Per Share	$16.94	Up from $14.28 at 12/31/2024
Net Loans & Leases	$653.29 million	Up from $636.55 million at 12/31/2024

The Bank offers a variety of services designed to meet diverse local needs, which you can see here:

• General retail and commercial banking through the Bank.
• Mortgage origination services via Bank of the James Mortgage.
• Securities brokerage services through BOTJ Investment.
• Insurance and annuity products through BOTJ Insurance, Inc.
• Treasury management services and credit card merchant services.

The focus remains on building relationships that generate high-quality, sustainable earnings. Finance: draft 13-week cash view by Friday.

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Channels

You're looking at how Bank of the James Financial Group, Inc. (BOTJ) gets its services to customers as of late 2025. The channels are a mix of traditional brick-and-mortar presence and modern digital access, supported by specialized teams.

Network of physical bank branches across Virginia markets

The physical channel centers on serving individuals, small and medium-sized businesses, and professionals across specific regions in Virginia. The Bank's primary market area is Central Virginia, including the Town of Altavista, Amherst County, Appomattox County, the Town of Bedford, Bedford County, Campbell County, and the City of Lynchburg. Expansion includes markets like Roanoke, Charlottesville, Harrisonburg, Blacksburg, Lexington, Rustburg, Buchanan, and Nellysford. The total deposits managed through these channels and digital means stood at $922.1 million as of September 30, 2025. Core deposits, which are the lower-cost, more stable funding sources, were $680.96 million at that same date.

Here's a look at the balance sheet growth supporting these channels through the first nine months of 2025:

Metric	As of September 30, 2025	As of December 31, 2024
Total Assets	$1.02 billion	$979.24 million
Total Deposits	$922.1 million	$882.4 million
Core Deposits	$680.96 million	$651.90 million

Online and mobile banking platforms for day-to-day transactions

Digital channels support the day-to-day needs of the customer base, allowing for transactions outside the physical branch footprint. While specific user counts aren't public, the success of these platforms is reflected in the stability and growth of core deposits, which include balances from online and mobile banking activities. Core deposits grew from $651.90 million at the end of 2024 to $680.96 million by September 30, 2025. Furthermore, noninterest income, which includes revenue from digital services like debit card activity, was $11.527 million for the first nine months of 2025.

The digital and physical channels together feed into the Community Banking segment, which reported total loans held for investment, net of allowance, at $653.3 million as of September 30, 2025.

Specialized divisions: BOTJ Investment Services and BOTJ Insurance, Inc.

These divisions offer fee-based services that diversify revenue away from pure lending margins. BOTJ Investment Services, operating through Pettyjohn, Wood & White, Inc. ("PWW"), an SEC-registered investment advisor, is a key revenue driver. The assets under management (AUM) for the Investment Advisory segment show clear growth:

• Assets under management at September 30, 2025: $984.7 million.
• Assets under management at December 31, 2024: $854.0 million.

This segment contributes significantly to noninterest income. For instance, wealth management fees were a strong contributor to the $4.08 million in noninterest income reported for the second quarter of 2025. BOTJ Insurance, Inc. acts as an agent for insurance and annuity products, though specific financial contribution data isn't itemized separately in the latest reports.

Commercial banking team for business-to-business sales

The commercial banking team drives loan growth, which is a core component of the net interest income stream. The growth in commercial real estate (CRE) loans is a direct result of this team's efforts. The average yield earned on loans, including fees, increased to 5.70% in the third quarter of 2025, up from 5.65% in the third quarter of 2024, reflecting the quality of assets originated.

Here's the loan growth that this team helped drive:

• Commercial real estate loans (owner-occupied and non-owner occupied) at March 31, 2025: $359.76 million.
• Commercial real estate loans at December 31, 2024: $335.53 million.
• Total loans held for investment, net of allowance, at September 30, 2025: $653.3 million.

The commercial banking team's success in generating high-quality assets directly supports the net interest income, which reached $24.27 million for the first nine months of 2025.

Finance: draft 13-week cash view by Friday.

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Customer Segments

You're looking at the core groups Bank of the James Financial Group, Inc. (BOTJ) serves based on their mid-2025 financial structure. The bank clearly focuses on a regional base, supporting both commercial activity and personal finance needs.

Small to mid-sized businesses and commercial enterprises in Virginia

This segment drives a significant portion of the loan book, focusing on real estate and general business needs. The Bank of the James Financial Group, Inc. reports its Community Banking segment provides loans and deposits to individuals and small to medium sized businesses and professionals in Central Virginia. Here's a look at the commercial-related loan exposure as of mid-2025:

Loan Category	Amount as of June 30, 2025
Commercial and industrial loans	$70.51 million
Commercial real estate loans (as of March 31, 2025)	$359.76 million
Residential construction/land loans	$29.04 million
Commercial construction/land loans	$10.68 million

The Bank states it has no commercial real estate loans secured by large office buildings in large metropolitan city centers. Also, the Investment Advisory segment, through Pettyjohn, Wood & White, Inc., serves clients with Assets Under Management reaching $984.7 million as of September 30, 2025, which likely includes business owners and high-net-worth individuals from this segment.

Individuals and retail customers needing personal banking services

Retail customers are the base for core deposits and consumer lending. The focus on growing core deposits shows a commitment to this segment. Core deposits, which include noninterest bearing demand deposits, NOW, money market, and savings accounts, totaled $681.36 million out of total deposits of $910.53 million at June 30, 2025. This indicates a strong reliance on stable, lower-cost retail and small business operating funds.

Consumer lending figures for this group include:

• Consumer loans (open-end and closed-end): $80.62 million as of June 30, 2025.
• Residential mortgage loans that the Company intends to keep on the balance sheet: $108.88 million at June 30, 2025.

The Bank offers personal checking accounts, personal savings, and personal debit & credit cards.

Associations, organizations, and governmental authorities

While specific financial breakdowns for governmental or association deposits/loans aren't itemized separately from the general commercial/retail buckets, these entities are typically included within the broader commercial banking services and deposit gathering efforts. The Bank of the James Financial Group, Inc. is a locally owned community bank, suggesting deep ties to local civic and governmental entities within its service area.

Customers within the greater Lynchburg MSA and surrounding Virginia markets

The geographic concentration is clear, with the primary market being Region 2000, which is the greater Lynchburg metropolitan statistical area (MSA). The Bank currently services customers in Virginia from multiple offices. You can see the breadth of their market presence:

• Primary Market: Region 2000 (the greater Lynchburg MSA).
• Expanded Virginia Markets include: Blacksburg, Buchanan, Charlottesville, Harrisonburg, Lexington, Nellysford, Roanoke, and Wytheville.
• Specific serviced locations mentioned include: Altavista, Amherst, Appomattox, Bedford, Campbell County, Forest, Madison Heights, and Rustburg.

Total assets for Bank of the James Financial Group, Inc. stood at $1.004 billion at June 30, 2025, reflecting the scale of operations across these Virginia markets.

Finance: draft 13-week cash view by Friday.

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Cost Structure

You're looking at the expenses that keep Bank of the James Financial Group, Inc. running day-to-day. For a bank, these costs fall primarily into two buckets: the money paid out on deposits and borrowings (Interest Expense) and everything else needed to operate (Noninterest Expense).

Employee salaries and benefits are definitely a major component of Noninterest Expenses. These costs, along with others like consulting fees, drove the Noninterest Expense up in the third quarter of 2025. Honestly, personnel costs are almost always the single largest line item for a community bank like Bank of the James Financial Group, Inc.

The overall cost picture for the operating side shows that the Total Noninterest Expenses of $28.44 million for the first nine months of 2025 is the key figure to track against revenue generation. For context, the Noninterest Expense for just the third quarter of 2025 was reported at $9.16 million. This was an increase of 11.09% in the first nine months of 2025 compared to the same period in 2024.

On the funding side, managing the cost of money is crucial. The good news here is that the retirement of debt provided a direct, quantifiable saving. The Interest expense on deposits and borrowings saw an annual benefit, reduced by $327,000 annually from retired notes. This retirement of approximately $10 million of capital notes in the second quarter of 2025 is expected to keep the average rate on interest-bearing liabilities lower going forward.

Here's a quick look at the key interest expense components for the first nine months of 2025 compared to the prior year:

Expense Category	First Nine Months of 2025 Amount	First Nine Months of 2024 Amount
Total Interest Expense	$10.37 million	$11.46 million
Interest Expense on Deposits and Borrowings Reduction (Annualized)	$327,000	N/A

You should also factor in the variable and specific operational costs. These are the expenses that keep the lights on and the systems running smoothly. For instance, the bank incurred a one-time, non-recurring expense of approximately $1 million in the first quarter of 2025 related to negotiating a contract with the core service provider. This specific cost falls under the umbrella of Technology and core service provider costs, though the resulting long-term contract is anticipated to yield up to $5 million in savings over its 65-month term.

Other necessary overhead includes:

• Professional expenses, which can fluctuate based on legal or audit needs.
• FDIC insurance costs, which are mandatory for deposit insurance.
• The impact of employee compensation, which is a major driver of the overall Noninterest Expense.

To be fair, while the $1 million core provider expense was a hit to Q1 2025 earnings, the anticipated long-term savings definitely changes the calculus on that technology spend. Finance: draft 13-week cash view by Friday.

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Revenue Streams

You're looking at how Bank of the James Financial Group, Inc. (BOTJ) actually brings in the money, which is the core of its Revenue Streams block in the Business Model Canvas. For a bank, this is primarily about the spread between what it earns on assets and what it pays on liabilities, plus the fees it charges for other services.

The biggest driver, as you'd expect, is the interest income side. For the first nine months of 2025, the Net Interest Income (NII) from loans and securities, totaling $24.27 million, shows the strength of their core lending and investment strategy. This NII growth in 9M 2025 was up from $21.55 million in the comparable 2024 period, showing a clear year-over-year improvement of about 12.62%.

Beyond the net interest spread, the fee-based services are important for diversification. Noninterest Income is the bucket for this. For the third quarter of 2025, for instance, Noninterest Income hit $4.17 million, an increase from $3.82 million in Q3 2024.

Here's a quick look at how the major income components stack up, using the latest available period data to give you the clearest picture of the revenue mix:

Revenue Component	Period Ending September 30, 2025 (9M)	Period Ending June 30, 2025 (Q2)	Period Ending March 31, 2025 (Q1)
Net Interest Income (NII)	$24.27 million	Not explicitly stated for 9M, Q2 NII was $8.78 million (after recovery of credit losses)	$7.58 million (after provision for credit losses)
Total Interest Income	$34.64 million	$11.64 million (Q2 2025)	$11.23 million (Q1 2025)
Noninterest Income	Not explicitly stated for 9M	Not explicitly stated for Q2	$3.28 million (Q1 2025)

You see that the NII is the clear anchor, but the noninterest side is made up of several distinct activities. It's not just one fee; it's a collection of services that keep the revenue stream steady.

The components of that Noninterest Income include several key areas:

• Fees from wealth management and investment advisory through Pettyjohn, Wood & White, Inc. ("PWW").
• Revenue from mortgage loan originations, which contributed to the Q1 2025 noninterest income.
• Service charges on deposit accounts, evidenced by fees from debit card activity in Q3 2025.
• Cash management fees, supported by strong contributions from commercial treasury services in Q1 2025.

To give you a sense of the impact of the wealth management arm, PWW generated $0.09 earnings per share in the first quarter of 2025 alone. That's a concrete number showing how that specific fee stream translates to the bottom line, even if it's not a direct revenue line item in the main income statement breakdown you see above. Also, the Q3 2025 noninterest income increase was specifically driven by things like fees from debit card activity and gains on loan sales.

Honestly, the story here is the dual engine: strong, growing interest income from loans priced appropriately, and a collection of fee-based services that add up to a meaningful, albeit smaller, portion of total revenue. Finance: draft 13-week cash view by Friday.