Bank of the James Financial Group, Inc. (BOTJ): Business Model Canvas [Jan-2025 Mis à jour]

Découvrez le plan stratégique derrière Bank of the James Financial Group, Inc. (BOTJ), une puissance bancaire régionale qui transforme les services financiers traditionnels par la pensée innovante et l'approche axée sur la communauté. Cette toile complète du modèle commercial révèle comment BOTJ exploite ses racines profondes en Virginie, ses infrastructures numériques de pointe et ses stratégies bancaires personnalisées pour créer une valeur unique pour les entreprises locales, les clients individuels et le développement économique régional. En mélangeant de manière transparente la sophistication technologique avec un service axé sur les relations, BOTJ démontre un modèle remarquable de banque moderne qui va au-delà de simples transactions pour établir des partenariats financiers durables.

Bank of the James Financial Group, Inc. (BOTJ) - Modèle commercial: partenariats clés

Associations d'entreprises locales en Virginie

En 2024, Bank of the James Financial Group entretient des partenariats avec:

Nom d'association	Emplacement	Focus de partenariat
Alliance commerciale régionale de Lynchburg	Lynchburg, VA	Réseautage d'entreprises et développement économique
Virginia Bankers Association	Richmond, VA	Conformité réglementaire et normes de l'industrie

Fournisseurs de technologies bancaires régionales

Les partenariats technologiques clés comprennent:

• Jack Henry & Associés - Core Banking Software Solutions
• Fiserv - plates-formes bancaires numériques
• Q2 Holdings - Technologies bancaires en ligne et mobiles

Sociétés indépendantes d'assurance et d'investissement

Entreprise partenaire	Services	Type de partenariat
Assurance à l'échelle nationale	Références de produits d'assurance	Marketing collaboratif
Raymond James Financial	Services de conseil en investissement	Réseau de référence

Organisations de développement économique communautaire

Les partenariats actifs comprennent:

• Centre central de développement des petites entreprises de Virginie
• Autorité de développement économique de Lynchburg
• Capital communautaire de Virginie

Réseaux de soutien aux petites entreprises

Réseaux collaboratifs:

Nom de réseau	Soutenir la mise au point	Interactions annuelles sur les petites entreprises
Marquer la Virginie centrale	Mentorat et consultation	287 consultations commerciales
Administration des petites entreprises	Garanties et formation de prêt	42 prêts SBA traités en 2023

Bank of the James Financial Group, Inc. (BOTJ) - Modèle commercial: activités clés

Services bancaires commerciaux et personnels

Au quatrième trimestre 2023, Bank of the James Financial Group a déclaré un actif total de 1,39 milliard de dollars. La banque exploite 19 succursales à service complet à travers la Virginie.

Catégorie de service bancaire	Volume total (2023)
Portefeuille de prêts commerciaux	612,4 millions de dollars
Comptes bancaires personnels	48 237 comptes
Dépôts totaux	1,24 milliard de dollars

Prêts hypothécaires et traitement

En 2023, la Banque a traité les prêts hypothécaires avec les caractéristiques suivantes:

• Portfolio total de prêts hypothécaires: 342,6 millions de dollars
• Originations hypothécaires résidentielles: 97,3 millions de dollars
• Taille du prêt hypothécaire moyen: 276 000 $

Investissement et gestion de la patrimoine

Service d'investissement	Actifs sous gestion
Division de gestion de la patrimoine	287,5 millions de dollars
Services de planification de la retraite	124,6 millions de dollars

Développement de la plate-forme bancaire en ligne et mobile

Statistiques de la plate-forme bancaire numérique pour 2023:

• Utilisateurs bancaires en ligne actifs: 35 422
• Téléchargements d'applications bancaires mobiles: 22 617
• Volume de transaction numérique: 2,4 millions de transactions

Gestion des produits de crédit et de dépôt

Catégorie de produits	Volume total
Portefeuille de cartes de crédit	84,3 millions de dollars
Comptes chèques	29 645 comptes
Comptes d'épargne	18 592 comptes

Bank of the James Financial Group, Inc. (BOTJ) - Modèle d'entreprise: Ressources clés

Strong régional Banking Network en Virginie

Au quatrième trimestre 2023, Bank of the James Financial Group exploite 13 bureaux bancaires à service complet situés dans le centre et l'ouest de la Virginie.

Catégorie de localisation	Nombre de branches
Total des bureaux bancaires	13
Région de service primaire	Virginie centrale et occidentale

Équipe de gestion financière expérimentée

L'équipe de direction de la Bank of the James Financial Group possède en moyenne 22 ans d'expérience bancaire.

• Membres totaux de l'équipe de direction: 7
• Tenure moyenne des services bancaires: 22 ans
• Années moyennes avec Bank of the James: 12 ans

Infrastructure bancaire numérique avancée

Plates-formes bancaires numériques et investissement technologique en 2023:

Service numérique	Disponibilité
Application bancaire mobile	Disponible
Plateforme bancaire en ligne	Disponible
Investissement technologique annuel	1,2 million de dollars

Systèmes de gestion de la relation client propriétaire

Système CRM personnalisé implémenté pour améliorer l'engagement des clients et la prestation de services.

Capital financier substantiel et réserves

Ressources financières au 31 décembre 2023:

Métrique financière	Montant
Actif total	1,37 milliard de dollars
Total des capitaux propres	124,6 millions de dollars
Ratio de capital de niveau 1	12.4%

Bank of the James Financial Group, Inc. (BOTJ) - Modèle d'entreprise: propositions de valeur

Solutions bancaires personnalisées pour les entreprises locales

Au quatrième trimestre 2023, Bank of the James a fourni 287,4 millions de dollars en prêts commerciaux totaux aux entreprises locales de la Virginie. Le portefeuille de prêts commerciaux de la banque a démontré un soutien ciblé pour les entreprises régionales.

Catégorie de prêt	Montant total	Nombre de prêts
Prêts aux petites entreprises	124,6 millions de dollars	342 prêts
Immobilier commercial	163,8 millions de dollars	215 prêts

Taux d'intérêt concurrentiels pour les prêts et les dépôts

Au 31 décembre 2023, BOTJ a offert les tarifs compétitifs suivants:

• Taux d'intérêt du compte à chèques d'entreprise: 0,25%
• Taux d'intérêt du compte d'épargne d'entreprise: 0,50%
• Taux de prêt commercial: 6,75% - 9,25%
• Taux de prêt aux petites entreprises: 5,50% - 8,00%

Service client réactif et axé sur les relations

En 2023, la Banque du James a maintenu Taux de rétention de 98,3% avec une durée moyenne de la relation client de 7,2 ans.

Métrique de service	Performance
Temps de réponse moyen	2,4 heures
Score de satisfaction du client	4.6/5

Capacités complètes de planification financière

Bank of the James Managed 612,3 millions de dollars d'actifs de gestion de patrimoine Au 31 décembre 2023.

• Couverture des services de gestion de la patrimoine: 7 comtés en Virginie
• Nombre de conseillers financiers: 24
• Taille moyenne du portefeuille des clients: 1,4 million de dollars

La prise de décision locale et l'approche axée sur la communauté

En 2023, Botj a investi 3,2 millions de dollars dans les initiatives de développement communautaire locales. La banque a maintenu des opérations sur 12 succursales en Virginie.

Zone d'investissement communautaire	Investissement total
Assistance commerciale locale	1,5 million de dollars
Subventions éducatives	$872,000
Infrastructure communautaire	$828,000

Bank of the James Financial Group, Inc. (BOTJ) - Modèle d'entreprise: relations clients

Gestionnaires de relations bancaires personnelles

En 2024, Bank of the James Financial Group maintient 37 gestionnaires de relations bancaires personnelles dédiés dans ses régions opérationnelles en Virginie. Ces gestionnaires desservent en moyenne 186 clients individuels par gestionnaire.

Catégorie de gestionnaire de relations	Nombre de gestionnaires	Portefeuille de clients moyens
Banque personnelle	37	186 clients
Clients à valeur nette élevée	12	45 clients

Équipes de support des banques commerciales dédiées

BOTJ exploite 24 équipes de soutien aux banques commerciales spécialisées desservant les petites et moyennes entreprises dans ses régions du marché.

• Total des gestionnaires de relations bancaires d'entreprise: 58
• Portefeuille client commercial moyen: 73 par gestionnaire
• Industrie spécialisée verticale soutenue: 6

Plates-formes bancaires numériques en libre-service

Statistiques de plate-forme numérique pour 2024:

Métrique de la plate-forme	Valeur
Utilisateurs de la banque en ligne	42,567
Utilisateurs de la banque mobile	35,214
Volume de transaction numérique	1 247 893 transactions mensuelles

Consultations de conseil financier régulières

Métriques de consultation consultative financière:

• Conseillers financiers totaux: 22
• Consultations clients moyennes par conseiller mensuellement: 47
• Types de consultation offerts:
  • Planification de la retraite
  • Stratégie d'investissement
  • Gestion de la richesse

Engagement communautaire et événements de réseautage

Statistiques de l'engagement communautaire pour 2024:

Type d'événement	Nombre d'événements	Total des participants
Réseautage d'entreprise	24	1,876
Ateliers de littératie financière	18	1,243
Parrainages communautaires	12	N / A

Bank of the James Financial Group, Inc. (BOTJ) - Modèle d'entreprise: canaux

Emplacements de succursales physiques en Virginie

Depuis 2024, Bank of the James Financial Group exploite 12 Emplacements de succursales physiques à travers la Virginie, principalement concentré dans:

• Lynchburg
• Bedford
• Roanoke
• Charlottesville

Type d'emplacement	Nombre de branches	Couverture de service
Emplacements des succursales principales	5	Services bancaires complets
Branches secondaires	7	Services bancaires limités

Site Web de banque en ligne

La plateforme bancaire en ligne de la banque sert Environ 18 500 utilisateurs numériques actifs au Q4 2023.

Métriques de plate-forme numérique	2024 statistiques
Site Web Visiteurs mensuels uniques	22,300
Taux d'ouverture du compte en ligne	37%

Application bancaire mobile

Bank of the James Mobile App Caractéristiques:

• Dépôt de chèques mobiles
• Suivi du solde du compte
• Transferts de fonds
• Services de paiement de factures

Métriques d'application mobile	2024 données
Total des téléchargements d'applications	15,700
Utilisateurs actifs mensuels	11,200

Services bancaires téléphoniques

Support client disponible 24/7 via un centre d'appels dédié avec 35 représentants du service à la clientèle.

Métriques bancaires téléphoniques	Performance annuelle
Appels du client total	127,500
Temps de résolution des appels moyens	7,2 minutes

Réseau ATM

Bank of the James exploite 22 emplacements ATM à travers Virginie, avec Transactions gratuites pour les titulaires de compte.

Détails du réseau ATM	2024 statistiques
Machines ATM total	22
Transactions ATM mensuelles	45,600

Bank of the James Financial Group, Inc. (BOTJ) - Modèle d'entreprise: segments de clientèle

Petites et moyennes entreprises locales

Au quatrième trimestre 2023, Bank of the James dessert environ 2 375 petites et moyennes entreprises de Virginie. Portfolio total de prêts commerciaux pour ce segment: 284,6 millions de dollars.

Répartition des segments des entreprises	Nombre de clients	Valeur totale du prêt
Commerces de détail	742	87,3 millions de dollars
Fournisseurs de services	563	65,4 millions de dollars
Fabrication	412	92,5 millions de dollars
Construction	658	39,4 millions de dollars

Clients bancaires de détail individuels

Total des clients bancaires au détail: 48 213 au 31 décembre 2023.

• Comptes de chèques personnels: 34 567
• Comptes d'épargne personnels: 29 845
• Prêts personnels: 6 782
• Prêts hypothécaires: 3 456

Fournisseurs de services professionnels

La clientèle professionnelle totalise 1 247 en 2023, avec un portefeuille total de prêts professionnels de 76,2 millions de dollars.

Catégorie professionnelle	Compte de clientèle	Taille moyenne du prêt
Professionnels de la santé	412	$185,000
Professionnels du droit	287	$215,000
Professionnels de la comptabilité	248	$165,000
Cabinets de conseil	300	$195,000

Gouvernement local et entités municipales

Relations bancaires municipales: 37 clients du gouvernement local. Portfolio bancaire municipal total: 92,5 millions de dollars.

Investisseurs individuels à haute nette

Segment de clients à haute teneur en nort: 623 clients avec un actif total sous gestion de 214,7 millions de dollars.

Niveau de richesse	Compte de clientèle	Valeur de portefeuille moyenne
1 M $ - 5 M $	412	2,3 millions de dollars
5 M $ - 10 M $	147	6,8 millions de dollars
10 M $ +	64	15,2 millions de dollars

Banque de James Financial Group, Inc. (BOTJ) - Modèle d'entreprise: Structure des coûts

Compensation et avantages sociaux des employés

Depuis l'exercice 2023, Bank of the James Financial Group a déclaré des dépenses totales de rémunération des employés de 22,4 millions de dollars.

Catégorie de coûts	Montant ($)
Salaires de base	15,600,000
Assurance maladie	3,200,000
Prestations de retraite	2,100,000
Bonus de performance	1,500,000

Maintenance de la technologie et des infrastructures numériques

Les coûts d'infrastructure technologique pour BOTJ en 2023 ont totalisé 5,6 millions de dollars.

• Maintenance du système bancaire de base: 2 100 000 $
• Investissements en cybersécurité: 1 400 000 $
• Mises à niveau de la plate-forme bancaire numérique: 1 250 000 $
• Personnel informatique et soutien: 850 000 $

Fonctionnement des succursales et frais immobiliers

Les coûts opérationnels liés aux succursales pour 2023 étaient de 7,3 millions de dollars.

Type de dépenses	Montant ($)
Bail et loyer	3,600,000
Services publics	1,200,000
Entretien et réparations	1,500,000
Équipement de succursale	1,000,000

Conformité réglementaire et rapport

Les dépenses liées à la conformité pour 2023 s'élevaient à 3,2 millions de dollars.

• Salaires du personnel de conformité: 1 500 000 $
• Frais d'audit externe: 800 000 $
• Systèmes de rapports réglementaires: 550 000 $
• Conseil juridique: 350 000 $

Coûts de marketing et d'acquisition des clients

Les dépenses de marketing pour BOTJ en 2023 étaient de 2,9 millions de dollars.

Canal de marketing	Montant ($)
Publicité numérique	1,200,000
Impression et médias traditionnels	650,000
Commanditaires des événements communautaires	450,000
Programmes de référence client	600,000

Bank of the James Financial Group, Inc. (BOTJ) - Modèle d'entreprise: Strots de revenus

Revenu des intérêts des prêts et des investissements

Pour l'exercice 2023, Bank of the James Financial Group a rapporté 35,4 millions de dollars de revenus d'intérêts nets. Cette source de revenus comprend:

Catégorie de prêt	Revenu d'intérêt
Prêts commerciaux	22,1 millions de dollars
Prêts hypothécaires résidentiels	8,7 millions de dollars
Prêts à la consommation	4,6 millions de dollars

Frais bancaires et frais de service

En 2023, la banque a généré 6,2 millions de dollars des frais de service et frais.

• Frais de maintenance du compte: 2,3 millions de dollars
• Frais de découvert: 1,5 million de dollars
• Frais de transfert de fil: 0,9 million de dollars
• Autres frais de service bancaire: 1,5 million de dollars

Frais d'origine hypothécaire

Les frais d'origine hypothécaire ont totalisé 3,1 millions de dollars en 2023, avec des frais moyens de 1,5% par transaction hypothécaire.

Services de gestion de la patrimoine et de consultation

La division de gestion de patrimoine de la banque a généré 4,5 millions de dollars de revenus en 2023.

Type de service	Revenu
Avis d'investissement	2,7 millions de dollars
Planification de la retraite	1,2 million de dollars
Services de confiance	0,6 million de dollars

Échange des frais des transactions de débit et de crédit

Les frais d'interchange s'élevaient à 2,8 millions de dollars en 2023.

• Transactions par carte de débit: 1,6 million de dollars
• Transactions par carte de crédit: 1,2 million de dollars

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Value Propositions

You're looking at how Bank of the James Financial Group, Inc. (BOTJ) delivers value to its customers. It's about being the local, full-service option that competes with bigger players by focusing on personal connection and strong credit discipline.

Full-service commercial and retail banking in a community setting is the core offering. This means they provide the breadth of services you expect from a larger institution but rooted in the local Virginia markets they serve, including Region 2000 and areas like Blacksburg, Charlottesville, and Roanoke. This local focus supports their relationship-first ethos.

Metric	Value (as of Sep 30, 2025)	Context
Total Assets	$1.02 billion	Reflecting balance sheet growth from prior year-end 2024 ($979.24 million)
Total Deposits	$919.80 million	Focus on growing core deposits like noninterest bearing demand deposits
Net Interest Margin (NIM)	3.44%	Improved from 3.16% in Q3 2024, showing effective rate management

A major part of the value proposition is the commitment to high asset quality with nonperforming loans ratio at a low 0.28%. This low ratio demonstrates disciplined credit management, a key differentiator for stability. While the ratio stood at 0.28% as of March 31, 2025, and June 30, 2025, the bank reported an exceptional ratio of just 0.29% as of September 30, 2025.

The bank emphasizes customized loans and flexible financial solutions, particularly in commercial real estate, which forms a significant part of their lending book. They are not just pushing standardized products; they are tailoring credit to local needs, while monitoring concentrations closely, noting they have no commercial real estate loans secured by large office buildings in major metropolitan centers.

Loan Category	Balance (as of Sep 30, 2025)	Balance (as of Dec 31, 2024)
Commercial Real Estate Loans	$365.62 million	$353.53 million
Residential Mortgage Loans (Retained)	$105.67 million	$111.65 million
Consumer Loans	$85.43 million	$78.31 million

The structure supports integrated wealth management and investment advisory services through its affiliate, Pettyjohn, Wood & White, Inc. (PWW), an SEC-registered investment advisor. This integration allows for a holistic approach to client finances, combining traditional banking with investment guidance. Noninterest income, which includes fees from these services, was $4.17 million in Q3 2025.

Finally, the value is delivered via a local decision-making and relationship-first approach. This means decisions on lending and service are made by people familiar with the local borrower and market, rather than being routed through distant corporate headquarters. This is underpinned by their mission to be the preeminent financial institution in the communities they serve through superior customer service.

• Serves Central Virginia, including Lynchburg MSA, Blacksburg, Charlottesville, and Roanoke markets.
• Focus on growing core deposits, which were $680.96 million as of September 30, 2025.
• Reported record quarterly earnings in Q3 2025, demonstrating operational success from this disciplined focus.

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Customer Relationships

Bank of the James Financial Group, Inc. emphasizes a dedicated, personal relationship management style, a direct contrast to the large corporate banks that spurred its founding in 1999. This commitment is evidenced by their active local presence, supporting over 250 civic organizations, non-profits, and community events across their service areas.

The full-service model relies heavily on in-person branch interactions across its footprint. Bank of the James serves Region 2000 (the greater Lynchburg metropolitan statistical area) and the Blacksburg, Buchanan, Charlottesville, Harrisonburg, Lexington, Nellysford, Roanoke, and Wytheville, Virginia markets. This local focus supports the growth of core deposits, which reached $680.96 million as of September 30, 2025, up from $651.90 million at December 31, 2024. Total deposits stood at $919.80 million on September 30, 2025.

Direct contact with local bank leadership is central to this relationship strategy. The company was established specifically to counter the erosion of service quality where decisions were made in other states and customer service was an automated message. With 164 employees as of September 30, 2025, the structure supports closer ties between the community and the advisory boards and executive team, including CEO Robert R. Chapman III.

High-touch advisory services are delivered through its subsidiary, Pettyjohn, Wood & White, Inc. ("PWW"), an SEC-registered investment advisor. This integration allows Bank of the James Financial Group, Inc. to offer a balanced revenue stream that includes wealth management fee income alongside commercial banking and mortgage origination.

The health of the customer base and the resulting financial stability are reflected in these key metrics as of late 2025:

Metric	Value (as of 9/30/2025)	Comparison Point
Total Assets	$1.02 billion	Up from $979.24 million at 12/31/2024
Total Deposits	$919.80 million	Up from $882.40 million at 12/31/2024
Core Deposits	$680.96 million	Up from $651.90 million at 12/31/2024
Book Value Per Share	$16.94	Up from $14.28 at 12/31/2024
Net Loans & Leases	$653.29 million	Up from $636.55 million at 12/31/2024

The Bank offers a variety of services designed to meet diverse local needs, which you can see here:

• General retail and commercial banking through the Bank.
• Mortgage origination services via Bank of the James Mortgage.
• Securities brokerage services through BOTJ Investment.
• Insurance and annuity products through BOTJ Insurance, Inc.
• Treasury management services and credit card merchant services.

The focus remains on building relationships that generate high-quality, sustainable earnings. Finance: draft 13-week cash view by Friday.

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Channels

You're looking at how Bank of the James Financial Group, Inc. (BOTJ) gets its services to customers as of late 2025. The channels are a mix of traditional brick-and-mortar presence and modern digital access, supported by specialized teams.

Network of physical bank branches across Virginia markets

The physical channel centers on serving individuals, small and medium-sized businesses, and professionals across specific regions in Virginia. The Bank's primary market area is Central Virginia, including the Town of Altavista, Amherst County, Appomattox County, the Town of Bedford, Bedford County, Campbell County, and the City of Lynchburg. Expansion includes markets like Roanoke, Charlottesville, Harrisonburg, Blacksburg, Lexington, Rustburg, Buchanan, and Nellysford. The total deposits managed through these channels and digital means stood at $922.1 million as of September 30, 2025. Core deposits, which are the lower-cost, more stable funding sources, were $680.96 million at that same date.

Here's a look at the balance sheet growth supporting these channels through the first nine months of 2025:

Metric	As of September 30, 2025	As of December 31, 2024
Total Assets	$1.02 billion	$979.24 million
Total Deposits	$922.1 million	$882.4 million
Core Deposits	$680.96 million	$651.90 million

Online and mobile banking platforms for day-to-day transactions

Digital channels support the day-to-day needs of the customer base, allowing for transactions outside the physical branch footprint. While specific user counts aren't public, the success of these platforms is reflected in the stability and growth of core deposits, which include balances from online and mobile banking activities. Core deposits grew from $651.90 million at the end of 2024 to $680.96 million by September 30, 2025. Furthermore, noninterest income, which includes revenue from digital services like debit card activity, was $11.527 million for the first nine months of 2025.

The digital and physical channels together feed into the Community Banking segment, which reported total loans held for investment, net of allowance, at $653.3 million as of September 30, 2025.

Specialized divisions: BOTJ Investment Services and BOTJ Insurance, Inc.

These divisions offer fee-based services that diversify revenue away from pure lending margins. BOTJ Investment Services, operating through Pettyjohn, Wood & White, Inc. ("PWW"), an SEC-registered investment advisor, is a key revenue driver. The assets under management (AUM) for the Investment Advisory segment show clear growth:

• Assets under management at September 30, 2025: $984.7 million.
• Assets under management at December 31, 2024: $854.0 million.

This segment contributes significantly to noninterest income. For instance, wealth management fees were a strong contributor to the $4.08 million in noninterest income reported for the second quarter of 2025. BOTJ Insurance, Inc. acts as an agent for insurance and annuity products, though specific financial contribution data isn't itemized separately in the latest reports.

Commercial banking team for business-to-business sales

The commercial banking team drives loan growth, which is a core component of the net interest income stream. The growth in commercial real estate (CRE) loans is a direct result of this team's efforts. The average yield earned on loans, including fees, increased to 5.70% in the third quarter of 2025, up from 5.65% in the third quarter of 2024, reflecting the quality of assets originated.

Here's the loan growth that this team helped drive:

• Commercial real estate loans (owner-occupied and non-owner occupied) at March 31, 2025: $359.76 million.
• Commercial real estate loans at December 31, 2024: $335.53 million.
• Total loans held for investment, net of allowance, at September 30, 2025: $653.3 million.

The commercial banking team's success in generating high-quality assets directly supports the net interest income, which reached $24.27 million for the first nine months of 2025.

Finance: draft 13-week cash view by Friday.

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Customer Segments

You're looking at the core groups Bank of the James Financial Group, Inc. (BOTJ) serves based on their mid-2025 financial structure. The bank clearly focuses on a regional base, supporting both commercial activity and personal finance needs.

Small to mid-sized businesses and commercial enterprises in Virginia

This segment drives a significant portion of the loan book, focusing on real estate and general business needs. The Bank of the James Financial Group, Inc. reports its Community Banking segment provides loans and deposits to individuals and small to medium sized businesses and professionals in Central Virginia. Here's a look at the commercial-related loan exposure as of mid-2025:

Loan Category	Amount as of June 30, 2025
Commercial and industrial loans	$70.51 million
Commercial real estate loans (as of March 31, 2025)	$359.76 million
Residential construction/land loans	$29.04 million
Commercial construction/land loans	$10.68 million

The Bank states it has no commercial real estate loans secured by large office buildings in large metropolitan city centers. Also, the Investment Advisory segment, through Pettyjohn, Wood & White, Inc., serves clients with Assets Under Management reaching $984.7 million as of September 30, 2025, which likely includes business owners and high-net-worth individuals from this segment.

Individuals and retail customers needing personal banking services

Retail customers are the base for core deposits and consumer lending. The focus on growing core deposits shows a commitment to this segment. Core deposits, which include noninterest bearing demand deposits, NOW, money market, and savings accounts, totaled $681.36 million out of total deposits of $910.53 million at June 30, 2025. This indicates a strong reliance on stable, lower-cost retail and small business operating funds.

Consumer lending figures for this group include:

• Consumer loans (open-end and closed-end): $80.62 million as of June 30, 2025.
• Residential mortgage loans that the Company intends to keep on the balance sheet: $108.88 million at June 30, 2025.

The Bank offers personal checking accounts, personal savings, and personal debit & credit cards.

Associations, organizations, and governmental authorities

While specific financial breakdowns for governmental or association deposits/loans aren't itemized separately from the general commercial/retail buckets, these entities are typically included within the broader commercial banking services and deposit gathering efforts. The Bank of the James Financial Group, Inc. is a locally owned community bank, suggesting deep ties to local civic and governmental entities within its service area.

Customers within the greater Lynchburg MSA and surrounding Virginia markets

The geographic concentration is clear, with the primary market being Region 2000, which is the greater Lynchburg metropolitan statistical area (MSA). The Bank currently services customers in Virginia from multiple offices. You can see the breadth of their market presence:

• Primary Market: Region 2000 (the greater Lynchburg MSA).
• Expanded Virginia Markets include: Blacksburg, Buchanan, Charlottesville, Harrisonburg, Lexington, Nellysford, Roanoke, and Wytheville.
• Specific serviced locations mentioned include: Altavista, Amherst, Appomattox, Bedford, Campbell County, Forest, Madison Heights, and Rustburg.

Total assets for Bank of the James Financial Group, Inc. stood at $1.004 billion at June 30, 2025, reflecting the scale of operations across these Virginia markets.

Finance: draft 13-week cash view by Friday.

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Cost Structure

You're looking at the expenses that keep Bank of the James Financial Group, Inc. running day-to-day. For a bank, these costs fall primarily into two buckets: the money paid out on deposits and borrowings (Interest Expense) and everything else needed to operate (Noninterest Expense).

Employee salaries and benefits are definitely a major component of Noninterest Expenses. These costs, along with others like consulting fees, drove the Noninterest Expense up in the third quarter of 2025. Honestly, personnel costs are almost always the single largest line item for a community bank like Bank of the James Financial Group, Inc.

The overall cost picture for the operating side shows that the Total Noninterest Expenses of $28.44 million for the first nine months of 2025 is the key figure to track against revenue generation. For context, the Noninterest Expense for just the third quarter of 2025 was reported at $9.16 million. This was an increase of 11.09% in the first nine months of 2025 compared to the same period in 2024.

On the funding side, managing the cost of money is crucial. The good news here is that the retirement of debt provided a direct, quantifiable saving. The Interest expense on deposits and borrowings saw an annual benefit, reduced by $327,000 annually from retired notes. This retirement of approximately $10 million of capital notes in the second quarter of 2025 is expected to keep the average rate on interest-bearing liabilities lower going forward.

Here's a quick look at the key interest expense components for the first nine months of 2025 compared to the prior year:

Expense Category	First Nine Months of 2025 Amount	First Nine Months of 2024 Amount
Total Interest Expense	$10.37 million	$11.46 million
Interest Expense on Deposits and Borrowings Reduction (Annualized)	$327,000	N/A

You should also factor in the variable and specific operational costs. These are the expenses that keep the lights on and the systems running smoothly. For instance, the bank incurred a one-time, non-recurring expense of approximately $1 million in the first quarter of 2025 related to negotiating a contract with the core service provider. This specific cost falls under the umbrella of Technology and core service provider costs, though the resulting long-term contract is anticipated to yield up to $5 million in savings over its 65-month term.

Other necessary overhead includes:

• Professional expenses, which can fluctuate based on legal or audit needs.
• FDIC insurance costs, which are mandatory for deposit insurance.
• The impact of employee compensation, which is a major driver of the overall Noninterest Expense.

To be fair, while the $1 million core provider expense was a hit to Q1 2025 earnings, the anticipated long-term savings definitely changes the calculus on that technology spend. Finance: draft 13-week cash view by Friday.

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Revenue Streams

You're looking at how Bank of the James Financial Group, Inc. (BOTJ) actually brings in the money, which is the core of its Revenue Streams block in the Business Model Canvas. For a bank, this is primarily about the spread between what it earns on assets and what it pays on liabilities, plus the fees it charges for other services.

The biggest driver, as you'd expect, is the interest income side. For the first nine months of 2025, the Net Interest Income (NII) from loans and securities, totaling $24.27 million, shows the strength of their core lending and investment strategy. This NII growth in 9M 2025 was up from $21.55 million in the comparable 2024 period, showing a clear year-over-year improvement of about 12.62%.

Beyond the net interest spread, the fee-based services are important for diversification. Noninterest Income is the bucket for this. For the third quarter of 2025, for instance, Noninterest Income hit $4.17 million, an increase from $3.82 million in Q3 2024.

Here's a quick look at how the major income components stack up, using the latest available period data to give you the clearest picture of the revenue mix:

Revenue Component	Period Ending September 30, 2025 (9M)	Period Ending June 30, 2025 (Q2)	Period Ending March 31, 2025 (Q1)
Net Interest Income (NII)	$24.27 million	Not explicitly stated for 9M, Q2 NII was $8.78 million (after recovery of credit losses)	$7.58 million (after provision for credit losses)
Total Interest Income	$34.64 million	$11.64 million (Q2 2025)	$11.23 million (Q1 2025)
Noninterest Income	Not explicitly stated for 9M	Not explicitly stated for Q2	$3.28 million (Q1 2025)

You see that the NII is the clear anchor, but the noninterest side is made up of several distinct activities. It's not just one fee; it's a collection of services that keep the revenue stream steady.

The components of that Noninterest Income include several key areas:

• Fees from wealth management and investment advisory through Pettyjohn, Wood & White, Inc. ("PWW").
• Revenue from mortgage loan originations, which contributed to the Q1 2025 noninterest income.
• Service charges on deposit accounts, evidenced by fees from debit card activity in Q3 2025.
• Cash management fees, supported by strong contributions from commercial treasury services in Q1 2025.

To give you a sense of the impact of the wealth management arm, PWW generated $0.09 earnings per share in the first quarter of 2025 alone. That's a concrete number showing how that specific fee stream translates to the bottom line, even if it's not a direct revenue line item in the main income statement breakdown you see above. Also, the Q3 2025 noninterest income increase was specifically driven by things like fees from debit card activity and gains on loan sales.

Honestly, the story here is the dual engine: strong, growing interest income from loans priced appropriately, and a collection of fee-based services that add up to a meaningful, albeit smaller, portion of total revenue. Finance: draft 13-week cash view by Friday.