Bank of the James Financial Group, Inc. (BOTJ): Modelo de negócios Canvas [Jan-2025 Atualizado]

Descubra o plano estratégico por trás do Bank of the James Financial Group, Inc. (BOTJ), uma potência bancária regional que transforma os serviços financeiros tradicionais por meio de pensamento inovador e abordagem focada na comunidade. Esta tela abrangente do modelo de negócios revela como o BOTJ aproveita suas profundas raízes da Virgínia, infraestrutura digital de ponta e estratégias bancárias personalizadas para criar valor único para empresas locais, clientes individuais e desenvolvimento econômico regional. Ao misturar perfeitamente a sofisticação tecnológica com o serviço orientado por relacionamento, o BOTJ demonstra um modelo notável de bancos modernos que vão além de meras transações para construir parcerias financeiras duradouras.

Bank of the James Financial Group, Inc. (BOTJ) - Modelo de negócios: Parcerias -chave

Associações comerciais locais na Virgínia

A partir de 2024, o Bank of the James Financial Group mantém parcerias com:

Nome da associação	Localização	Foco em parceria
Aliança de Negócios Regionais de Lynchburg	Lynchburg, VA	Rede de negócios e desenvolvimento econômico
Virginia Bankers Association	Richmond, VA	Conformidade regulatória e padrões do setor

Provedores regionais de tecnologia bancária

As principais parcerias tecnológicas incluem:

• Jack Henry & Associados - Soluções de software bancário principal
• Fiserv - plataformas bancárias digitais
• Q2 Holdings - Tecnologias bancárias online e móveis

Empresas de seguro e investimento independentes

Empresa parceira	Serviços	Tipo de parceria
Seguro nacional	Referências de produtos de seguro	Marketing colaborativo
Raymond James Financial	Serviços de consultoria de investimentos	Rede de referência

Organizações de Desenvolvimento Econômico Comunitário

Parcerias ativas incluem:

• Centro de Desenvolvimento de Pequenas Empresas da Virgínia Central
• Autoridade de Desenvolvimento Econômico de Lynchburg
• Capital comunitário da Virgínia

Redes de suporte para pequenas empresas

Redes colaborativas:

Nome da rede	Foco de suporte	Interações anuais para pequenas empresas
Pontuação da Virgínia Central	Orientação e consultoria	287 consultas de negócios
Administração de pequenas empresas	Garantias de empréstimo e treinamento	42 empréstimos da SBA processados ​​em 2023

Bank of the James Financial Group, Inc. (BOTJ) - Modelo de negócios: Atividades -chave

Serviços bancários comerciais e pessoais

A partir do quarto trimestre de 2023, o Banco do James Financial Group registrou ativos totais de US $ 1,39 bilhão. O Banco opera 19 agências de serviço completo em toda a Virgínia.

Categoria de serviço bancário	Volume total (2023)
Portfólio de empréstimos comerciais	US $ 612,4 milhões
Contas bancárias pessoais	48.237 contas
Total de depósitos	US $ 1,24 bilhão

Empréstimos e processamento hipotecários

Em 2023, o banco processou empréstimos hipotecários com as seguintes características:

• Carteira total de empréstimos hipotecários: US $ 342,6 milhões
• Origenas da hipoteca residencial: US $ 97,3 milhões
• Tamanho médio do empréstimo hipotecário: US $ 276.000

Investimento e gestão de patrimônio

Serviço de investimento	Ativos sob gestão
Divisão de gerenciamento de patrimônio	US $ 287,5 milhões
Serviços de planejamento de aposentadoria	US $ 124,6 milhões

Desenvolvimento de plataforma bancária online e móvel

Estatísticas da plataforma bancária digital para 2023:

• Usuários bancários online ativos: 35.422
• Downloads de aplicativos bancários móveis: 22.617
• Volume de transação digital: 2,4 milhões de transações

Crédito e depósito Gerenciamento de produtos

Categoria de produto	Volume total
Portfólio de cartão de crédito	US $ 84,3 milhões
Contas de verificação	29.645 contas
Contas de poupança	18.592 contas

Bank of the James Financial Group, Inc. (BOTJ) - Modelo de negócios: Recursos -chave

Forte rede bancária regional na Virgínia

A partir do quarto trimestre de 2023, o Banco do James Financial Group opera 13 escritórios bancários de serviço completo localizado na Virgínia Central e Ocidental.

Categoria de localização	Número de ramificações
Total de escritórios bancários	13
Região de serviço primário	Virgínia Central e Ocidental

Equipe de gestão financeira experiente

A equipe de liderança do Bank of the James Financial Group tem uma média de 22 anos de experiência bancária.

• Total de membros da equipe executiva: 7
• Posse média no setor bancário: 22 anos
• Anos médios no Bank of the James: 12 anos

Infraestrutura bancária digital avançada

Plataformas bancárias digitais e investimento em tecnologia a partir de 2023:

Serviço digital	Disponibilidade
Aplicativo bancário móvel	Disponível
Plataforma bancária online	Disponível
Investimento de tecnologia anual	US $ 1,2 milhão

Sistemas proprietários de gerenciamento de relacionamento com o cliente

Sistema CRM personalizado implementado para aprimorar o envolvimento do cliente e a entrega de serviços.

Capital financeiro substancial e reservas

Recursos financeiros em 31 de dezembro de 2023:

Métrica financeira	Quantia
Total de ativos	US $ 1,37 bilhão
Patrimônio total	US $ 124,6 milhões
Índice de capital de camada 1	12.4%

Bank of the James Financial Group, Inc. (BOTJ) - Modelo de negócios: proposições de valor

Soluções bancárias personalizadas para empresas locais

A partir do quarto trimestre 2023, o Banco dos James forneceu US $ 287,4 milhões em empréstimos comerciais totais para empresas locais em toda a Virgínia. O portfólio de empréstimos comerciais do banco demonstrou suporte direcionado para empresas regionais.

Categoria de empréstimo	Montante total	Número de empréstimos
Empréstimos para pequenas empresas	US $ 124,6 milhões	342 empréstimos
Imóveis comerciais	US $ 163,8 milhões	215 empréstimos

Taxas de juros competitivas para empréstimos e depósitos

Em 31 de dezembro de 2023, o BOTJ ofereceu as seguintes taxas competitivas:

• Taxa de juros da conta de verificação de negócios: 0,25%
• Taxa de juros da conta de poupança de negócios: 0,50%
• Taxas de empréstimos comerciais: 6,75% - 9,25%
• Taxas de empréstimos para pequenas empresas: 5,50% - 8,00%

Atendimento ao cliente responsivo e orientado por relacionamento

Em 2023, o Banco dos James manteve 98,3% da taxa de retenção de clientes com uma duração média do relacionamento com o cliente de 7,2 anos.

Métrica de serviço	Desempenho
Tempo médio de resposta	2,4 horas
Pontuação de satisfação do cliente	4.6/5

Capacidades abrangentes de planejamento financeiro

Banco do James gerenciado US $ 612,3 milhões em ativos de gerenciamento de patrimônio em 31 de dezembro de 2023.

• Cobertura de serviços de gerenciamento de patrimônio: 7 municípios da Virgínia
• Número de consultores financeiros: 24
• Tamanho médio do portfólio de clientes: US $ 1,4 milhão

Tomada de decisão local e abordagem focada na comunidade

Em 2023, Botj investiu US $ 3,2 milhões em iniciativas de desenvolvimento comunitário local. O Banco manteve operações em 12 filiais na Virgínia.

Área de investimento comunitário	Investimento total
Suporte comercial local	US $ 1,5 milhão
Subsídios educacionais	$872,000
Infraestrutura comunitária	$828,000

Bank of the James Financial Group, Inc. (BOTJ) - Modelo de negócios: relacionamentos com o cliente

Gerentes de relacionamento bancário pessoal

A partir de 2024, o Bank of the James Financial Group mantém 37 gerentes de relacionamento bancários pessoais dedicados em suas regiões operacionais na Virgínia. Esses gerentes atendem a uma média de 186 clientes individuais por gerente.

Categoria Gerente de Relacionamento	Número de gerentes	Portfólio médio de clientes
Bancos pessoais	37	186 clientes
Clientes de alto patrimônio líquido	12	45 clientes

Equipes de suporte bancário de negócios dedicados

O BOTJ opera 24 equipes de suporte bancário de negócios especializadas que atendem pequenas a médias empresas em suas regiões de mercado.

• Gerentes de relacionamento bancários de negócios totais: 58
• Portfólio médio de clientes de negócios: 73 por gerente
• Indústria especializada verticais suportados: 6

Plataformas bancárias de autoatendimento digital

Estatísticas da plataforma digital para 2024:

Métrica da plataforma	Valor
Usuários bancários online	42,567
Usuários bancários móveis	35,214
Volume de transação digital	1.247.893 transações mensais

Consultas de consultoria financeira regulares

Métricas de consulta de consultoria financeira:

• Total de consultores financeiros: 22
• Consultas médias do cliente por consultor mensalmente: 47
• Tipos de consulta oferecidos:
  • Planejamento de aposentadoria
  • Estratégia de investimento
  • Gestão de patrimônio

Eventos de engajamento e networking da comunidade

Estatísticas de engajamento da comunidade para 2024:

Tipo de evento	Número de eventos	Total de participantes
Rede de negócios	24	1,876
Workshops de alfabetização financeira	18	1,243
Patrocínio da comunidade	12	N / D

Bank of the James Financial Group, Inc. (BOTJ) - Modelo de negócios: canais

Locais de filiais físicas na Virgínia

A partir de 2024, o Banco do James Financial Group opera 12 locais de ramificação física em toda a Virgínia, concentrada principalmente em:

• Lynchburg
• Bedford
• Roanoke
• Charlottesville

Tipo de localização	Número de ramificações	Cobertura de serviço
Locais principais da filial	5	Serviços bancários completos
Ramos secundários	7	Serviços bancários limitados

Site bancário online

A plataforma bancária online do banco serve Aproximadamente 18.500 usuários digitais ativos A partir do quarto trimestre 2023.

Métricas de plataforma digital	2024 Estatísticas
Site visitantes mensais exclusivos	22,300
Taxa de abertura da conta on -line	37%

Aplicativo bancário móvel

Recursos do App Mobile do Banco do James:

• Depósito de cheque móvel
• Rastreamento do saldo da conta
• Transferências de fundos
• Serviços de pagamento da conta

Métricas de aplicativos móveis	2024 dados
Downloads de aplicativos totais	15,700
Usuários ativos mensais	11,200

Serviços bancários telefônicos

Suporte ao cliente disponível 24/7 através de call center dedicado com 35 representantes de atendimento ao cliente.

Métricas bancárias telefônicas	Desempenho anual
Total de chamadas do cliente	127,500
Tempo médio de resolução de chamadas	7,2 minutos

Rede ATM

Banco do James opera 22 ATM localizações em toda a Virgínia, com Transações gratuitas para titulares de contas.

Detalhes da rede ATM	2024 Estatísticas
Total de caixas eletrônicos	22
Transações mensais de atm	45,600

Bank of the James Financial Group, Inc. (BOTJ) - Modelo de negócios: segmentos de clientes

Pequenas e médias empresas

A partir do quarto trimestre de 2023, o Banco do James atende aproximadamente 2.375 empresas pequenas e médias na Virgínia. Portfólio total de empréstimos comerciais para este segmento: US $ 284,6 milhões.

Aparelhamento do segmento de negócios	Número de clientes	Valor total do empréstimo
Negócios de varejo	742	US $ 87,3 milhões
Provedores de serviços	563	US $ 65,4 milhões
Fabricação	412	US $ 92,5 milhões
Construção	658	US $ 39,4 milhões

Clientes bancários de varejo individuais

Total de clientes bancários de varejo: 48.213 em 31 de dezembro de 2023.

• Contas de corrente pessoal: 34.567
• Contas de poupança pessoal: 29.845
• Empréstimos pessoais: 6.782
• Empréstimos hipotecários: 3.456

Provedores de serviços profissionais

A base de clientes profissionais totaliza 1.247 a partir de 2023, com uma carteira total de empréstimos de serviços profissionais de US $ 76,2 milhões.

Categoria profissional	Contagem de clientes	Tamanho médio do empréstimo
Profissionais de saúde	412	$185,000
Profissionais do direito	287	$215,000
Profissionais de contabilidade	248	$165,000
Empresas de consultoria	300	$195,000

Governo local e entidades municipais

Relacionamentos bancários municipais: 37 clientes do governo local. Portfólio bancário municipal total: US $ 92,5 milhões.

Investidores individuais de alta rede

Segmento de clientes de alta rede: 623 clientes com ativos totais sob gerenciamento de US $ 214,7 milhões.

Nível de riqueza	Contagem de clientes	Valor médio do portfólio
$ 1m - US $ 5m	412	US $ 2,3 milhões
US $ 5 milhões - US $ 10 milhões	147	US $ 6,8 milhões
US $ 10 milhões+	64	US $ 15,2 milhões

Bank of the James Financial Group, Inc. (BOTJ) - Modelo de negócios: estrutura de custos

Compensação e benefícios dos funcionários

No ano fiscal de 2023, o Bank of the James Financial Group registrou despesas totais de remuneração de funcionários de US $ 22,4 milhões.

Categoria de custo	Valor ($)
Salários da base	15,600,000
Seguro de saúde	3,200,000
Benefícios de aposentadoria	2,100,000
Bônus de desempenho	1,500,000

Manutenção de tecnologia e infraestrutura digital

Os custos de infraestrutura de tecnologia para BOTJ em 2023 totalizaram US $ 5,6 milhões.

• Manutenção do sistema bancário principal: US $ 2.100.000
• Investimentos de segurança cibernética: US $ 1.400.000
• Atualizações da plataforma bancária digital: US $ 1.250.000
• Equipe de TI e suporte: US $ 850.000

Operação de filial e despesas imobiliárias

Os custos operacionais relacionados à filial para 2023 foram de US $ 7,3 milhões.

Tipo de despesa	Valor ($)
Arrendamento e aluguel	3,600,000
Utilitários	1,200,000
Manutenção e reparos	1,500,000
Equipamento de ramificação	1,000,000

Conformidade regulatória e relatórios

As despesas relacionadas à conformidade em 2023 totalizaram US $ 3,2 milhões.

• Salários da equipe de conformidade: US $ 1.500.000
• Taxas de auditoria externa: $ 800.000
• Sistemas de relatórios regulatórios: US $ 550.000
• Consultoria legal: US $ 350.000

Custos de marketing e aquisição de clientes

As despesas de marketing para BOTJ em 2023 foram de US $ 2,9 milhões.

Canal de marketing	Valor ($)
Publicidade digital	1,200,000
Mídia impressa e tradicional	650,000
Patrocínio de eventos da comunidade	450,000
Programas de referência ao cliente	600,000

Bank of the James Financial Group, Inc. (BOTJ) - Modelo de negócios: fluxos de receita

Receita de juros de empréstimos e investimentos

Para o ano fiscal de 2023, informou o Bank of the James Financial Group US $ 35,4 milhões em receita de juros líquidos. Este fluxo de receita inclui:

Categoria de empréstimo	Receita de juros
Empréstimos comerciais	US $ 22,1 milhões
Empréstimos hipotecários residenciais	US $ 8,7 milhões
Empréstimos ao consumidor	US $ 4,6 milhões

Taxas bancárias e cobranças de serviço

Em 2023, o banco gerou US $ 6,2 milhões de cobranças e taxas de serviço.

• Taxas de manutenção de conta: US $ 2,3 milhões
• Taxas de cheque especial: US $ 1,5 milhão
• Taxas de transferência de fio: US $ 0,9 milhão
• Outras cobranças de serviço bancário: US $ 1,5 milhão

Taxas de originação hipotecária

Taxas de originação hipotecária totalizaram US $ 3,1 milhões em 2023, com uma taxa média de 1,5% por transação hipotecária.

Gerenciamento de patrimônio e serviços de consultoria

A divisão de gerenciamento de patrimônio do banco gerou US $ 4,5 milhões em receita durante 2023.

Tipo de serviço	Receita
Aviso de investimento	US $ 2,7 milhões
Planejamento de aposentadoria	US $ 1,2 milhão
Serviços de confiança	US $ 0,6 milhão

Taxas de intercâmbio de transações de débito e crédito

As taxas de intercâmbio totalizaram US $ 2,8 milhões em 2023.

• Transações de cartão de débito: US $ 1,6 milhão
• Transações de cartão de crédito: US $ 1,2 milhão

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Value Propositions

You're looking at how Bank of the James Financial Group, Inc. (BOTJ) delivers value to its customers. It's about being the local, full-service option that competes with bigger players by focusing on personal connection and strong credit discipline.

Full-service commercial and retail banking in a community setting is the core offering. This means they provide the breadth of services you expect from a larger institution but rooted in the local Virginia markets they serve, including Region 2000 and areas like Blacksburg, Charlottesville, and Roanoke. This local focus supports their relationship-first ethos.

Metric	Value (as of Sep 30, 2025)	Context
Total Assets	$1.02 billion	Reflecting balance sheet growth from prior year-end 2024 ($979.24 million)
Total Deposits	$919.80 million	Focus on growing core deposits like noninterest bearing demand deposits
Net Interest Margin (NIM)	3.44%	Improved from 3.16% in Q3 2024, showing effective rate management

A major part of the value proposition is the commitment to high asset quality with nonperforming loans ratio at a low 0.28%. This low ratio demonstrates disciplined credit management, a key differentiator for stability. While the ratio stood at 0.28% as of March 31, 2025, and June 30, 2025, the bank reported an exceptional ratio of just 0.29% as of September 30, 2025.

The bank emphasizes customized loans and flexible financial solutions, particularly in commercial real estate, which forms a significant part of their lending book. They are not just pushing standardized products; they are tailoring credit to local needs, while monitoring concentrations closely, noting they have no commercial real estate loans secured by large office buildings in major metropolitan centers.

Loan Category	Balance (as of Sep 30, 2025)	Balance (as of Dec 31, 2024)
Commercial Real Estate Loans	$365.62 million	$353.53 million
Residential Mortgage Loans (Retained)	$105.67 million	$111.65 million
Consumer Loans	$85.43 million	$78.31 million

The structure supports integrated wealth management and investment advisory services through its affiliate, Pettyjohn, Wood & White, Inc. (PWW), an SEC-registered investment advisor. This integration allows for a holistic approach to client finances, combining traditional banking with investment guidance. Noninterest income, which includes fees from these services, was $4.17 million in Q3 2025.

Finally, the value is delivered via a local decision-making and relationship-first approach. This means decisions on lending and service are made by people familiar with the local borrower and market, rather than being routed through distant corporate headquarters. This is underpinned by their mission to be the preeminent financial institution in the communities they serve through superior customer service.

• Serves Central Virginia, including Lynchburg MSA, Blacksburg, Charlottesville, and Roanoke markets.
• Focus on growing core deposits, which were $680.96 million as of September 30, 2025.
• Reported record quarterly earnings in Q3 2025, demonstrating operational success from this disciplined focus.

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Customer Relationships

Bank of the James Financial Group, Inc. emphasizes a dedicated, personal relationship management style, a direct contrast to the large corporate banks that spurred its founding in 1999. This commitment is evidenced by their active local presence, supporting over 250 civic organizations, non-profits, and community events across their service areas.

The full-service model relies heavily on in-person branch interactions across its footprint. Bank of the James serves Region 2000 (the greater Lynchburg metropolitan statistical area) and the Blacksburg, Buchanan, Charlottesville, Harrisonburg, Lexington, Nellysford, Roanoke, and Wytheville, Virginia markets. This local focus supports the growth of core deposits, which reached $680.96 million as of September 30, 2025, up from $651.90 million at December 31, 2024. Total deposits stood at $919.80 million on September 30, 2025.

Direct contact with local bank leadership is central to this relationship strategy. The company was established specifically to counter the erosion of service quality where decisions were made in other states and customer service was an automated message. With 164 employees as of September 30, 2025, the structure supports closer ties between the community and the advisory boards and executive team, including CEO Robert R. Chapman III.

High-touch advisory services are delivered through its subsidiary, Pettyjohn, Wood & White, Inc. ("PWW"), an SEC-registered investment advisor. This integration allows Bank of the James Financial Group, Inc. to offer a balanced revenue stream that includes wealth management fee income alongside commercial banking and mortgage origination.

The health of the customer base and the resulting financial stability are reflected in these key metrics as of late 2025:

Metric	Value (as of 9/30/2025)	Comparison Point
Total Assets	$1.02 billion	Up from $979.24 million at 12/31/2024
Total Deposits	$919.80 million	Up from $882.40 million at 12/31/2024
Core Deposits	$680.96 million	Up from $651.90 million at 12/31/2024
Book Value Per Share	$16.94	Up from $14.28 at 12/31/2024
Net Loans & Leases	$653.29 million	Up from $636.55 million at 12/31/2024

The Bank offers a variety of services designed to meet diverse local needs, which you can see here:

• General retail and commercial banking through the Bank.
• Mortgage origination services via Bank of the James Mortgage.
• Securities brokerage services through BOTJ Investment.
• Insurance and annuity products through BOTJ Insurance, Inc.
• Treasury management services and credit card merchant services.

The focus remains on building relationships that generate high-quality, sustainable earnings. Finance: draft 13-week cash view by Friday.

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Channels

You're looking at how Bank of the James Financial Group, Inc. (BOTJ) gets its services to customers as of late 2025. The channels are a mix of traditional brick-and-mortar presence and modern digital access, supported by specialized teams.

Network of physical bank branches across Virginia markets

The physical channel centers on serving individuals, small and medium-sized businesses, and professionals across specific regions in Virginia. The Bank's primary market area is Central Virginia, including the Town of Altavista, Amherst County, Appomattox County, the Town of Bedford, Bedford County, Campbell County, and the City of Lynchburg. Expansion includes markets like Roanoke, Charlottesville, Harrisonburg, Blacksburg, Lexington, Rustburg, Buchanan, and Nellysford. The total deposits managed through these channels and digital means stood at $922.1 million as of September 30, 2025. Core deposits, which are the lower-cost, more stable funding sources, were $680.96 million at that same date.

Here's a look at the balance sheet growth supporting these channels through the first nine months of 2025:

Metric	As of September 30, 2025	As of December 31, 2024
Total Assets	$1.02 billion	$979.24 million
Total Deposits	$922.1 million	$882.4 million
Core Deposits	$680.96 million	$651.90 million

Online and mobile banking platforms for day-to-day transactions

Digital channels support the day-to-day needs of the customer base, allowing for transactions outside the physical branch footprint. While specific user counts aren't public, the success of these platforms is reflected in the stability and growth of core deposits, which include balances from online and mobile banking activities. Core deposits grew from $651.90 million at the end of 2024 to $680.96 million by September 30, 2025. Furthermore, noninterest income, which includes revenue from digital services like debit card activity, was $11.527 million for the first nine months of 2025.

The digital and physical channels together feed into the Community Banking segment, which reported total loans held for investment, net of allowance, at $653.3 million as of September 30, 2025.

Specialized divisions: BOTJ Investment Services and BOTJ Insurance, Inc.

These divisions offer fee-based services that diversify revenue away from pure lending margins. BOTJ Investment Services, operating through Pettyjohn, Wood & White, Inc. ("PWW"), an SEC-registered investment advisor, is a key revenue driver. The assets under management (AUM) for the Investment Advisory segment show clear growth:

• Assets under management at September 30, 2025: $984.7 million.
• Assets under management at December 31, 2024: $854.0 million.

This segment contributes significantly to noninterest income. For instance, wealth management fees were a strong contributor to the $4.08 million in noninterest income reported for the second quarter of 2025. BOTJ Insurance, Inc. acts as an agent for insurance and annuity products, though specific financial contribution data isn't itemized separately in the latest reports.

Commercial banking team for business-to-business sales

The commercial banking team drives loan growth, which is a core component of the net interest income stream. The growth in commercial real estate (CRE) loans is a direct result of this team's efforts. The average yield earned on loans, including fees, increased to 5.70% in the third quarter of 2025, up from 5.65% in the third quarter of 2024, reflecting the quality of assets originated.

Here's the loan growth that this team helped drive:

• Commercial real estate loans (owner-occupied and non-owner occupied) at March 31, 2025: $359.76 million.
• Commercial real estate loans at December 31, 2024: $335.53 million.
• Total loans held for investment, net of allowance, at September 30, 2025: $653.3 million.

The commercial banking team's success in generating high-quality assets directly supports the net interest income, which reached $24.27 million for the first nine months of 2025.

Finance: draft 13-week cash view by Friday.

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Customer Segments

You're looking at the core groups Bank of the James Financial Group, Inc. (BOTJ) serves based on their mid-2025 financial structure. The bank clearly focuses on a regional base, supporting both commercial activity and personal finance needs.

Small to mid-sized businesses and commercial enterprises in Virginia

This segment drives a significant portion of the loan book, focusing on real estate and general business needs. The Bank of the James Financial Group, Inc. reports its Community Banking segment provides loans and deposits to individuals and small to medium sized businesses and professionals in Central Virginia. Here's a look at the commercial-related loan exposure as of mid-2025:

Loan Category	Amount as of June 30, 2025
Commercial and industrial loans	$70.51 million
Commercial real estate loans (as of March 31, 2025)	$359.76 million
Residential construction/land loans	$29.04 million
Commercial construction/land loans	$10.68 million

The Bank states it has no commercial real estate loans secured by large office buildings in large metropolitan city centers. Also, the Investment Advisory segment, through Pettyjohn, Wood & White, Inc., serves clients with Assets Under Management reaching $984.7 million as of September 30, 2025, which likely includes business owners and high-net-worth individuals from this segment.

Individuals and retail customers needing personal banking services

Retail customers are the base for core deposits and consumer lending. The focus on growing core deposits shows a commitment to this segment. Core deposits, which include noninterest bearing demand deposits, NOW, money market, and savings accounts, totaled $681.36 million out of total deposits of $910.53 million at June 30, 2025. This indicates a strong reliance on stable, lower-cost retail and small business operating funds.

Consumer lending figures for this group include:

• Consumer loans (open-end and closed-end): $80.62 million as of June 30, 2025.
• Residential mortgage loans that the Company intends to keep on the balance sheet: $108.88 million at June 30, 2025.

The Bank offers personal checking accounts, personal savings, and personal debit & credit cards.

Associations, organizations, and governmental authorities

While specific financial breakdowns for governmental or association deposits/loans aren't itemized separately from the general commercial/retail buckets, these entities are typically included within the broader commercial banking services and deposit gathering efforts. The Bank of the James Financial Group, Inc. is a locally owned community bank, suggesting deep ties to local civic and governmental entities within its service area.

Customers within the greater Lynchburg MSA and surrounding Virginia markets

The geographic concentration is clear, with the primary market being Region 2000, which is the greater Lynchburg metropolitan statistical area (MSA). The Bank currently services customers in Virginia from multiple offices. You can see the breadth of their market presence:

• Primary Market: Region 2000 (the greater Lynchburg MSA).
• Expanded Virginia Markets include: Blacksburg, Buchanan, Charlottesville, Harrisonburg, Lexington, Nellysford, Roanoke, and Wytheville.
• Specific serviced locations mentioned include: Altavista, Amherst, Appomattox, Bedford, Campbell County, Forest, Madison Heights, and Rustburg.

Total assets for Bank of the James Financial Group, Inc. stood at $1.004 billion at June 30, 2025, reflecting the scale of operations across these Virginia markets.

Finance: draft 13-week cash view by Friday.

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Cost Structure

You're looking at the expenses that keep Bank of the James Financial Group, Inc. running day-to-day. For a bank, these costs fall primarily into two buckets: the money paid out on deposits and borrowings (Interest Expense) and everything else needed to operate (Noninterest Expense).

Employee salaries and benefits are definitely a major component of Noninterest Expenses. These costs, along with others like consulting fees, drove the Noninterest Expense up in the third quarter of 2025. Honestly, personnel costs are almost always the single largest line item for a community bank like Bank of the James Financial Group, Inc.

The overall cost picture for the operating side shows that the Total Noninterest Expenses of $28.44 million for the first nine months of 2025 is the key figure to track against revenue generation. For context, the Noninterest Expense for just the third quarter of 2025 was reported at $9.16 million. This was an increase of 11.09% in the first nine months of 2025 compared to the same period in 2024.

On the funding side, managing the cost of money is crucial. The good news here is that the retirement of debt provided a direct, quantifiable saving. The Interest expense on deposits and borrowings saw an annual benefit, reduced by $327,000 annually from retired notes. This retirement of approximately $10 million of capital notes in the second quarter of 2025 is expected to keep the average rate on interest-bearing liabilities lower going forward.

Here's a quick look at the key interest expense components for the first nine months of 2025 compared to the prior year:

Expense Category	First Nine Months of 2025 Amount	First Nine Months of 2024 Amount
Total Interest Expense	$10.37 million	$11.46 million
Interest Expense on Deposits and Borrowings Reduction (Annualized)	$327,000	N/A

You should also factor in the variable and specific operational costs. These are the expenses that keep the lights on and the systems running smoothly. For instance, the bank incurred a one-time, non-recurring expense of approximately $1 million in the first quarter of 2025 related to negotiating a contract with the core service provider. This specific cost falls under the umbrella of Technology and core service provider costs, though the resulting long-term contract is anticipated to yield up to $5 million in savings over its 65-month term.

Other necessary overhead includes:

• Professional expenses, which can fluctuate based on legal or audit needs.
• FDIC insurance costs, which are mandatory for deposit insurance.
• The impact of employee compensation, which is a major driver of the overall Noninterest Expense.

To be fair, while the $1 million core provider expense was a hit to Q1 2025 earnings, the anticipated long-term savings definitely changes the calculus on that technology spend. Finance: draft 13-week cash view by Friday.

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Revenue Streams

You're looking at how Bank of the James Financial Group, Inc. (BOTJ) actually brings in the money, which is the core of its Revenue Streams block in the Business Model Canvas. For a bank, this is primarily about the spread between what it earns on assets and what it pays on liabilities, plus the fees it charges for other services.

The biggest driver, as you'd expect, is the interest income side. For the first nine months of 2025, the Net Interest Income (NII) from loans and securities, totaling $24.27 million, shows the strength of their core lending and investment strategy. This NII growth in 9M 2025 was up from $21.55 million in the comparable 2024 period, showing a clear year-over-year improvement of about 12.62%.

Beyond the net interest spread, the fee-based services are important for diversification. Noninterest Income is the bucket for this. For the third quarter of 2025, for instance, Noninterest Income hit $4.17 million, an increase from $3.82 million in Q3 2024.

Here's a quick look at how the major income components stack up, using the latest available period data to give you the clearest picture of the revenue mix:

Revenue Component	Period Ending September 30, 2025 (9M)	Period Ending June 30, 2025 (Q2)	Period Ending March 31, 2025 (Q1)
Net Interest Income (NII)	$24.27 million	Not explicitly stated for 9M, Q2 NII was $8.78 million (after recovery of credit losses)	$7.58 million (after provision for credit losses)
Total Interest Income	$34.64 million	$11.64 million (Q2 2025)	$11.23 million (Q1 2025)
Noninterest Income	Not explicitly stated for 9M	Not explicitly stated for Q2	$3.28 million (Q1 2025)

You see that the NII is the clear anchor, but the noninterest side is made up of several distinct activities. It's not just one fee; it's a collection of services that keep the revenue stream steady.

The components of that Noninterest Income include several key areas:

• Fees from wealth management and investment advisory through Pettyjohn, Wood & White, Inc. ("PWW").
• Revenue from mortgage loan originations, which contributed to the Q1 2025 noninterest income.
• Service charges on deposit accounts, evidenced by fees from debit card activity in Q3 2025.
• Cash management fees, supported by strong contributions from commercial treasury services in Q1 2025.

To give you a sense of the impact of the wealth management arm, PWW generated $0.09 earnings per share in the first quarter of 2025 alone. That's a concrete number showing how that specific fee stream translates to the bottom line, even if it's not a direct revenue line item in the main income statement breakdown you see above. Also, the Q3 2025 noninterest income increase was specifically driven by things like fees from debit card activity and gains on loan sales.

Honestly, the story here is the dual engine: strong, growing interest income from loans priced appropriately, and a collection of fee-based services that add up to a meaningful, albeit smaller, portion of total revenue. Finance: draft 13-week cash view by Friday.