Bank der James Financial Group, Inc. (BOTJ): Business Model Canvas

Entdecken Sie den strategischen Plan hinter der Bank of the James Financial Group, Inc. (BOTJ), einem regionalen Bankkonzern, der traditionelle Finanzdienstleistungen durch innovatives Denken und einen gemeinschaftsorientierten Ansatz transformiert. Dieses umfassende Business Model Canvas zeigt, wie BOTJ seine tiefen Wurzeln in Virginia, seine hochmoderne digitale Infrastruktur und personalisierte Bankstrategien nutzt, um einen einzigartigen Mehrwert für lokale Unternehmen, einzelne Kunden und die regionale Wirtschaftsentwicklung zu schaffen. Durch die nahtlose Verbindung von technologischer Raffinesse und beziehungsorientiertem Service demonstriert BOTJ ein bemerkenswertes Modell des modernen Bankwesens, das über bloße Transaktionen hinausgeht und dauerhafte Finanzpartnerschaften aufbaut.

Bank of the James Financial Group, Inc. (BOTJ) – Geschäftsmodell: Wichtige Partnerschaften

Lokale Wirtschaftsverbände in Virginia

Ab 2024 unterhält die Bank of the James Financial Group Partnerschaften mit:

Vereinsname	Standort	Partnerschaftsfokus
Lynchburg Regional Business Alliance	Lynchburg, VA	Business-Networking und wirtschaftliche Entwicklung
Virginia Bankers Association	Richmond, VA	Einhaltung gesetzlicher Vorschriften und Industriestandards

Regionale Bankentechnologieanbieter

Zu den wichtigsten Technologiepartnerschaften gehören:

• Jack Henry & Associates – Kernsoftwarelösungen für das Bankwesen
• Fiserv – digitale Banking-Plattformen
• Q2 Holdings – Online- und Mobile-Banking-Technologien

Unabhängige Versicherungs- und Investmentfirmen

Partnerfirma	Dienstleistungen	Partnerschaftstyp
Bundesweite Versicherung	Empfehlungen zu Versicherungsprodukten	Kollaboratives Marketing
Raymond James Finanzen	Anlageberatungsdienstleistungen	Empfehlungsnetzwerk

Gemeinschaftliche Wirtschaftsentwicklungsorganisationen

Zu den aktiven Partnerschaften gehören:

• Zentrum für die Entwicklung kleiner Unternehmen in Zentral-Virginia
• Lynchburg Economic Development Authority
• Virginia Community Capital

Unterstützungsnetzwerke für kleine Unternehmen

Kollaborative Netzwerke:

Netzwerkname	Unterstützungsfokus	Jährliche Interaktionen mit Kleinunternehmen
SCORE Zentral-Virginia	Mentoring und Beratung	287 Unternehmensberatungen
Verwaltung kleiner Unternehmen	Kreditgarantien und Schulungen	42 SBA-Darlehen im Jahr 2023 bearbeitet

Bank of the James Financial Group, Inc. (BOTJ) – Geschäftsmodell: Hauptaktivitäten

Kommerzielle und persönliche Bankdienstleistungen

Im vierten Quartal 2023 meldete die Bank of the James Financial Group eine Bilanzsumme von 1,39 Milliarden US-Dollar. Die Bank betreibt 19 Full-Service-Filialen in ganz Virginia.

Kategorie Bankdienstleistungen	Gesamtvolumen (2023)
Gewerbliches Kreditportfolio	612,4 Millionen US-Dollar
Persönliche Bankkonten	48.237 Konten
Gesamteinlagen	1,24 Milliarden US-Dollar

Hypothekendarlehen und -abwicklung

Im Jahr 2023 bearbeitete die Bank Hypothekendarlehen mit folgenden Merkmalen:

• Gesamtes Hypothekendarlehensportfolio: 342,6 Millionen US-Dollar
• Vergabe von Wohnhypotheken: 97,3 Millionen US-Dollar
• Durchschnittliche Hypothekendarlehenshöhe: 276.000 $

Anlage- und Vermögensverwaltung

Investmentservice	Verwaltetes Vermögen
Abteilung für Vermögensverwaltung	287,5 Millionen US-Dollar
Ruhestandsplanungsdienste	124,6 Millionen US-Dollar

Entwicklung von Online- und Mobile-Banking-Plattformen

Statistiken zur digitalen Banking-Plattform für 2023:

• Aktive Online-Banking-Nutzer: 35.422
• Mobile-Banking-App-Downloads: 22.617
• Digitales Transaktionsvolumen: 2,4 Millionen Transaktionen

Kredit- und Einlagenproduktmanagement

Produktkategorie	Gesamtvolumen
Kreditkartenportfolio	84,3 Millionen US-Dollar
Girokonten	29.645 Konten
Sparkonten	18.592 Konten

Bank of the James Financial Group, Inc. (BOTJ) – Geschäftsmodell: Schlüsselressourcen

Starkes regionales Bankennetzwerk in Virginia

Seit dem vierten Quartal 2023 betreibt die Bank of the James Financial Group 13 Bankbüros mit umfassendem Serviceangebot in Zentral- und West-Virginia.

Standortkategorie	Anzahl der Filialen
Gesamtzahl der Bankfilialen	13
Primäre Serviceregion	Zentral- und West-Virginia

Erfahrenes Finanzmanagement-Team

Das Führungsteam der Bank of the James Financial Group verfügt im Durchschnitt über 22 Jahre Bankerfahrung.

• Gesamtzahl der Mitglieder des Führungsteams: 7
• Durchschnittliche Betriebszugehörigkeit im Bankwesen: 22 Jahre
• Durchschnittliche Jahre bei der Bank of the James: 12 Jahre

Fortschrittliche digitale Banking-Infrastruktur

Digitale Bankplattformen und Technologieinvestitionen ab 2023:

Digitaler Service	Verfügbarkeit
Mobile-Banking-App	Verfügbar
Online-Banking-Plattform	Verfügbar
Jährliche Technologieinvestition	1,2 Millionen US-Dollar

Proprietäre Kundenbeziehungsmanagementsysteme

Benutzerdefiniertes CRM-System implementiert, um die Kundenbindung und Servicebereitstellung zu verbessern.

Erhebliches Finanzkapital und Reserven

Finanzielle Ressourcen zum 31. Dezember 2023:

Finanzkennzahl	Betrag
Gesamtvermögen	1,37 Milliarden US-Dollar
Gesamteigenkapital	124,6 Millionen US-Dollar
Kernkapitalquote	12.4%

Bank of the James Financial Group, Inc. (BOTJ) – Geschäftsmodell: Wertversprechen

Personalisierte Banklösungen für lokale Unternehmen

Ab dem vierten Quartal 2023 stellte die Bank of the James bereit Insgesamt 287,4 Millionen US-Dollar an gewerblichen Krediten an lokale Unternehmen in ganz Virginia. Mit ihrem gewerblichen Kreditportfolio unterstützte die Bank gezielt regionale Unternehmen.

Kreditkategorie	Gesamtbetrag	Anzahl der Kredite
Kredite für kleine Unternehmen	124,6 Millionen US-Dollar	342 Darlehen
Gewerbeimmobilien	163,8 Millionen US-Dollar	215 Darlehen

Wettbewerbsfähige Zinssätze für Kredite und Einlagen

Zum 31. Dezember 2023 bot BOTJ die folgenden wettbewerbsfähigen Tarife an:

• Zinssatz für Geschäftsgirokonten: 0,25 %
• Zinssatz für Geschäftssparkonto: 0,50 %
• Gewerbekreditzinsen: 6,75 % – 9,25 %
• Kreditzinsen für Kleinunternehmen: 5,50 % – 8,00 %

Reaktionsschneller und beziehungsorientierter Kundenservice

Im Jahr 2023 blieb die Bank of the James bestehen 98,3 % Kundenbindungsrate mit einer durchschnittlichen Kundenbeziehungsdauer von 7,2 Jahren.

Servicemetrik	Leistung
Durchschnittliche Reaktionszeit	2,4 Stunden
Kundenzufriedenheitswert	4.6/5

Umfassende Möglichkeiten zur Finanzplanung

Bank of the James verwaltet 612,3 Millionen US-Dollar an Vermögensverwaltungsvermögen Stand: 31. Dezember 2023.

• Abdeckung der Vermögensverwaltungsdienste: 7 Bezirke in Virginia
• Anzahl der Finanzberater: 24
• Durchschnittliche Größe des Kundenportfolios: 1,4 Millionen US-Dollar

Lokale Entscheidungsfindung und gemeinschaftsorientierter Ansatz

Im Jahr 2023 investierte BOTJ 3,2 Millionen US-Dollar für lokale Gemeindeentwicklungsinitiativen. Die Bank war an zwölf Filialen in Virginia tätig.

Gemeinschaftsinvestitionsbereich	Gesamtinvestition
Lokale Unternehmensunterstützung	1,5 Millionen Dollar
Bildungsstipendien	$872,000
Gemeinschaftsinfrastruktur	$828,000

Bank of the James Financial Group, Inc. (BOTJ) – Geschäftsmodell: Kundenbeziehungen

Persönliche Bankbeziehungsmanager

Ab 2024 verfügt die Bank of the James Financial Group über 37 engagierte persönliche Bankkundenbetreuer in ihren operativen Regionen in Virginia. Diese Manager betreuen durchschnittlich 186 Einzelkunden pro Manager.

Kategorie „Beziehungsmanager“.	Anzahl der Manager	Durchschnittliches Kundenportfolio
Persönliches Banking	37	186 Kunden
Vermögende Kunden	12	45 Kunden

Dedizierte Business-Banking-Supportteams

BOTJ betreibt 24 spezialisierte Business-Banking-Supportteams, die kleine und mittlere Unternehmen in seinen Marktregionen betreuen.

• Gesamtzahl der Geschäftskundenbetreuer im Bankgeschäft: 58
• Durchschnittlicher Geschäftskundenbestand: 73 pro Manager
• Unterstützte spezialisierte Branchen: 6

Digitale Self-Service-Banking-Plattformen

Statistiken zu digitalen Plattformen für 2024:

Plattformmetrik	Wert
Online-Banking-Benutzer	42,567
Mobile-Banking-Benutzer	35,214
Digitales Transaktionsvolumen	1.247.893 monatliche Transaktionen

Regelmäßige Finanzberatungsgespräche

Kennzahlen zur Finanzberatung:

• Finanzberater insgesamt: 22
• Durchschnittliche Kundenberatungen pro Berater monatlich: 47
• Angebotene Beratungsarten:
  • Ruhestandsplanung
  • Anlagestrategie
  • Vermögensverwaltung

Community-Engagement- und Networking-Events

Statistiken zum Community-Engagement für 2024:

Ereignistyp	Anzahl der Ereignisse	Gesamtzahl der Teilnehmer
Business-Networking	24	1,876
Workshops zur Finanzkompetenz	18	1,243
Gemeinschaftspatenschaften	12	N/A

Bank of the James Financial Group, Inc. (BOTJ) – Geschäftsmodell: Kanäle

Physische Zweigstellen in Virginia

Ab 2024 ist die Bank der James Financial Group tätig 12 physische Filialen in ganz Virginia, hauptsächlich konzentriert auf:

• Lynchburg
• Bedford
• Roanoke
• Charlottesville

Standorttyp	Anzahl der Filialen	Serviceabdeckung
Hauptstandorte der Filialen	5	Vollständige Bankdienstleistungen
Sekundärzweige	7	Eingeschränkte Bankdienstleistungen

Online-Banking-Website

Als Zahlungsmittel dient die Online-Banking-Plattform der Bank ca. 18.500 aktive digitale Nutzer ab Q4 2023.

Kennzahlen für digitale Plattformen	Statistik 2024
Einzigartige monatliche Besucher der Website	22,300
Online-Kontoeröffnungsrate	37%

Mobile-Banking-Anwendung

Funktionen der mobilen Bank of the James-App:

• Mobile Scheckeinzahlung
• Kontostandverfolgung
• Geldtransfers
• Rechnungszahlungsdienste

Metriken für mobile Apps	Daten für 2024
Gesamtzahl der App-Downloads	15,700
Monatlich aktive Benutzer	11,200

Telefon-Banking-Dienste

Kundensupport verfügbar 24/7 über ein spezielles Callcenter mit 35 Kundendienstmitarbeiter.

Kennzahlen zum Telefonbanking	Jährliche Leistung
Gesamtzahl der Kundenanrufe	127,500
Durchschnittliche Anruflösungszeit	7,2 Minuten

ATM-Netzwerk

Bank of the James ist tätig 22 Geldautomatenstandorte in ganz Virginia, mit kostenlose Transaktionen für Kontoinhaber.

Details zum Geldautomatennetzwerk	Statistik 2024
Insgesamt Geldautomaten	22
Monatliche Geldautomatentransaktionen	45,600

Bank of the James Financial Group, Inc. (BOTJ) – Geschäftsmodell: Kundensegmente

Kleine bis mittlere lokale Unternehmen

Im vierten Quartal 2023 betreut die Bank of the James etwa 2.375 kleine und mittlere Unternehmen in Virginia. Gesamtportfolio an gewerblichen Krediten für dieses Segment: 284,6 Millionen US-Dollar.

Aufschlüsselung der Geschäftssegmente	Anzahl der Kunden	Gesamtkreditwert
Einzelhandelsunternehmen	742	87,3 Millionen US-Dollar
Dienstleister	563	65,4 Millionen US-Dollar
Herstellung	412	92,5 Millionen US-Dollar
Bau	658	39,4 Millionen US-Dollar

Privatkunden im Privatkundengeschäft

Gesamtzahl der Retail-Banking-Kunden: 48.213 zum 31. Dezember 2023.

• Persönliche Girokonten: 34.567
• Persönliche Sparkonten: 29.845
• Privatkredite: 6.782
• Hypothekendarlehen: 3.456

Professionelle Dienstleister

Der professionelle Kundenstamm beläuft sich im Jahr 2023 auf insgesamt 1.247, mit einem Gesamtkreditportfolio für professionelle Dienstleistungen von 76,2 Millionen US-Dollar.

Professionelle Kategorie	Kundenanzahl	Durchschnittliche Kredithöhe
Fachkräfte im Gesundheitswesen	412	$185,000
Juristen	287	$215,000
Buchhaltungsprofis	248	$165,000
Beratungsunternehmen	300	$195,000

Kommunalverwaltung und kommunale Körperschaften

Kommunale Bankbeziehungen: 37 Kommunalkunden. Gesamtportfolio der kommunalen Banken: 92,5 Millionen US-Dollar.

Vermögende Privatanleger

Segment der vermögenden Kunden: 623 Kunden mit einem verwalteten Gesamtvermögen von 214,7 Millionen US-Dollar.

Vermögensstufe	Kundenanzahl	Durchschnittlicher Portfoliowert
1 Mio. $ – 5 Mio. $	412	2,3 Millionen US-Dollar
5 bis 10 Millionen US-Dollar	147	6,8 Millionen US-Dollar
10 Mio. USD+	64	15,2 Millionen US-Dollar

Bank of the James Financial Group, Inc. (BOTJ) – Geschäftsmodell: Kostenstruktur

Vergütung und Zusatzleistungen für Mitarbeiter

Für das Geschäftsjahr 2023 meldete die Bank of the James Financial Group einen Gesamtaufwand für die Mitarbeitervergütung in Höhe von 22,4 Millionen US-Dollar.

Kostenkategorie	Betrag ($)
Grundgehälter	15,600,000
Krankenversicherung	3,200,000
Altersvorsorgeleistungen	2,100,000
Leistungsprämien	1,500,000

Wartung von Technologie und digitaler Infrastruktur

Die Kosten für die Technologieinfrastruktur für BOTJ beliefen sich im Jahr 2023 auf insgesamt 5,6 Millionen US-Dollar.

• Wartung des Kernbankensystems: 2.100.000 US-Dollar
• Investitionen in Cybersicherheit: 1.400.000 US-Dollar
• Upgrades der digitalen Banking-Plattform: 1.250.000 US-Dollar
• IT-Personal und Support: 850.000 US-Dollar

Filialbetrieb und Immobilienkosten

Die filialbezogenen Betriebskosten für 2023 beliefen sich auf 7,3 Millionen US-Dollar.

Ausgabentyp	Betrag ($)
Leasing und Miete	3,600,000
Dienstprogramme	1,200,000
Wartung und Reparaturen	1,500,000
Branchenausrüstung	1,000,000

Einhaltung gesetzlicher Vorschriften und Berichterstattung

Die Compliance-bezogenen Ausgaben für 2023 beliefen sich auf 3,2 Millionen US-Dollar.

• Gehälter für Compliance-Mitarbeiter: 1.500.000 US-Dollar
• Externe Prüfungsgebühren: 800.000 US-Dollar
• Regulatorische Meldesysteme: 550.000 US-Dollar
• Rechtsberatung: 350.000 US-Dollar

Kosten für Marketing und Kundenakquise

Die Marketingausgaben für BOTJ beliefen sich im Jahr 2023 auf 2,9 Millionen US-Dollar.

Marketingkanal	Betrag ($)
Digitale Werbung	1,200,000
Print und traditionelle Medien	650,000
Sponsoring von Gemeinschaftsveranstaltungen	450,000
Kundenempfehlungsprogramme	600,000

Bank of the James Financial Group, Inc. (BOTJ) – Geschäftsmodell: Einnahmequellen

Zinserträge aus Krediten und Investitionen

Für das Geschäftsjahr 2023 berichtete die Bank of the James Financial Group 35,4 Millionen US-Dollar an Nettozinserträgen. Diese Einnahmequelle umfasst:

Kreditkategorie	Zinserträge
Gewerbliche Kredite	22,1 Millionen US-Dollar
Hypothekendarlehen für Wohnimmobilien	8,7 Millionen US-Dollar
Verbraucherkredite	4,6 Millionen US-Dollar

Bankgebühren und Servicegebühren

Im Jahr 2023 erwirtschaftete die Bank 6,2 Millionen US-Dollar aus Servicegebühren und Gebühren.

• Kontoführungsgebühren: 2,3 Millionen US-Dollar
• Überziehungsgebühren: 1,5 Millionen US-Dollar
• Gebühren für Überweisungen: 0,9 Millionen US-Dollar
• Sonstige Gebühren für Bankdienstleistungen: 1,5 Millionen US-Dollar

Gebühren für die Vergabe von Hypotheken

Die Gebühren für die Hypothekenvergabe beliefen sich auf insgesamt 3,1 Millionen US-Dollar im Jahr 2023, mit einer durchschnittlichen Gebühr von 1,5 % pro Hypothekentransaktion.

Vermögensverwaltung und Beratungsdienste

Die Vermögensverwaltungsabteilung der Bank generierte 4,5 Millionen US-Dollar Umsatz im Jahr 2023.

Servicetyp	Einnahmen
Anlageberatung	2,7 Millionen US-Dollar
Ruhestandsplanung	1,2 Millionen US-Dollar
Vertrauensdienste	0,6 Millionen US-Dollar

Interbankenentgelte aus Debit- und Kredittransaktionen

Die Umtauschgebühren beliefen sich auf 2,8 Millionen US-Dollar im Jahr 2023.

• Debitkartentransaktionen: 1,6 Millionen US-Dollar
• Kreditkartentransaktionen: 1,2 Millionen US-Dollar

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Value Propositions

You're looking at how Bank of the James Financial Group, Inc. (BOTJ) delivers value to its customers. It's about being the local, full-service option that competes with bigger players by focusing on personal connection and strong credit discipline.

Full-service commercial and retail banking in a community setting is the core offering. This means they provide the breadth of services you expect from a larger institution but rooted in the local Virginia markets they serve, including Region 2000 and areas like Blacksburg, Charlottesville, and Roanoke. This local focus supports their relationship-first ethos.

Metric	Value (as of Sep 30, 2025)	Context
Total Assets	$1.02 billion	Reflecting balance sheet growth from prior year-end 2024 ($979.24 million)
Total Deposits	$919.80 million	Focus on growing core deposits like noninterest bearing demand deposits
Net Interest Margin (NIM)	3.44%	Improved from 3.16% in Q3 2024, showing effective rate management

A major part of the value proposition is the commitment to high asset quality with nonperforming loans ratio at a low 0.28%. This low ratio demonstrates disciplined credit management, a key differentiator for stability. While the ratio stood at 0.28% as of March 31, 2025, and June 30, 2025, the bank reported an exceptional ratio of just 0.29% as of September 30, 2025.

The bank emphasizes customized loans and flexible financial solutions, particularly in commercial real estate, which forms a significant part of their lending book. They are not just pushing standardized products; they are tailoring credit to local needs, while monitoring concentrations closely, noting they have no commercial real estate loans secured by large office buildings in major metropolitan centers.

Loan Category	Balance (as of Sep 30, 2025)	Balance (as of Dec 31, 2024)
Commercial Real Estate Loans	$365.62 million	$353.53 million
Residential Mortgage Loans (Retained)	$105.67 million	$111.65 million
Consumer Loans	$85.43 million	$78.31 million

The structure supports integrated wealth management and investment advisory services through its affiliate, Pettyjohn, Wood & White, Inc. (PWW), an SEC-registered investment advisor. This integration allows for a holistic approach to client finances, combining traditional banking with investment guidance. Noninterest income, which includes fees from these services, was $4.17 million in Q3 2025.

Finally, the value is delivered via a local decision-making and relationship-first approach. This means decisions on lending and service are made by people familiar with the local borrower and market, rather than being routed through distant corporate headquarters. This is underpinned by their mission to be the preeminent financial institution in the communities they serve through superior customer service.

• Serves Central Virginia, including Lynchburg MSA, Blacksburg, Charlottesville, and Roanoke markets.
• Focus on growing core deposits, which were $680.96 million as of September 30, 2025.
• Reported record quarterly earnings in Q3 2025, demonstrating operational success from this disciplined focus.

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Customer Relationships

Bank of the James Financial Group, Inc. emphasizes a dedicated, personal relationship management style, a direct contrast to the large corporate banks that spurred its founding in 1999. This commitment is evidenced by their active local presence, supporting over 250 civic organizations, non-profits, and community events across their service areas.

The full-service model relies heavily on in-person branch interactions across its footprint. Bank of the James serves Region 2000 (the greater Lynchburg metropolitan statistical area) and the Blacksburg, Buchanan, Charlottesville, Harrisonburg, Lexington, Nellysford, Roanoke, and Wytheville, Virginia markets. This local focus supports the growth of core deposits, which reached $680.96 million as of September 30, 2025, up from $651.90 million at December 31, 2024. Total deposits stood at $919.80 million on September 30, 2025.

Direct contact with local bank leadership is central to this relationship strategy. The company was established specifically to counter the erosion of service quality where decisions were made in other states and customer service was an automated message. With 164 employees as of September 30, 2025, the structure supports closer ties between the community and the advisory boards and executive team, including CEO Robert R. Chapman III.

High-touch advisory services are delivered through its subsidiary, Pettyjohn, Wood & White, Inc. ("PWW"), an SEC-registered investment advisor. This integration allows Bank of the James Financial Group, Inc. to offer a balanced revenue stream that includes wealth management fee income alongside commercial banking and mortgage origination.

The health of the customer base and the resulting financial stability are reflected in these key metrics as of late 2025:

Metric	Value (as of 9/30/2025)	Comparison Point
Total Assets	$1.02 billion	Up from $979.24 million at 12/31/2024
Total Deposits	$919.80 million	Up from $882.40 million at 12/31/2024
Core Deposits	$680.96 million	Up from $651.90 million at 12/31/2024
Book Value Per Share	$16.94	Up from $14.28 at 12/31/2024
Net Loans & Leases	$653.29 million	Up from $636.55 million at 12/31/2024

The Bank offers a variety of services designed to meet diverse local needs, which you can see here:

• General retail and commercial banking through the Bank.
• Mortgage origination services via Bank of the James Mortgage.
• Securities brokerage services through BOTJ Investment.
• Insurance and annuity products through BOTJ Insurance, Inc.
• Treasury management services and credit card merchant services.

The focus remains on building relationships that generate high-quality, sustainable earnings. Finance: draft 13-week cash view by Friday.

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Channels

You're looking at how Bank of the James Financial Group, Inc. (BOTJ) gets its services to customers as of late 2025. The channels are a mix of traditional brick-and-mortar presence and modern digital access, supported by specialized teams.

Network of physical bank branches across Virginia markets

The physical channel centers on serving individuals, small and medium-sized businesses, and professionals across specific regions in Virginia. The Bank's primary market area is Central Virginia, including the Town of Altavista, Amherst County, Appomattox County, the Town of Bedford, Bedford County, Campbell County, and the City of Lynchburg. Expansion includes markets like Roanoke, Charlottesville, Harrisonburg, Blacksburg, Lexington, Rustburg, Buchanan, and Nellysford. The total deposits managed through these channels and digital means stood at $922.1 million as of September 30, 2025. Core deposits, which are the lower-cost, more stable funding sources, were $680.96 million at that same date.

Here's a look at the balance sheet growth supporting these channels through the first nine months of 2025:

Metric	As of September 30, 2025	As of December 31, 2024
Total Assets	$1.02 billion	$979.24 million
Total Deposits	$922.1 million	$882.4 million
Core Deposits	$680.96 million	$651.90 million

Online and mobile banking platforms for day-to-day transactions

Digital channels support the day-to-day needs of the customer base, allowing for transactions outside the physical branch footprint. While specific user counts aren't public, the success of these platforms is reflected in the stability and growth of core deposits, which include balances from online and mobile banking activities. Core deposits grew from $651.90 million at the end of 2024 to $680.96 million by September 30, 2025. Furthermore, noninterest income, which includes revenue from digital services like debit card activity, was $11.527 million for the first nine months of 2025.

The digital and physical channels together feed into the Community Banking segment, which reported total loans held for investment, net of allowance, at $653.3 million as of September 30, 2025.

Specialized divisions: BOTJ Investment Services and BOTJ Insurance, Inc.

These divisions offer fee-based services that diversify revenue away from pure lending margins. BOTJ Investment Services, operating through Pettyjohn, Wood & White, Inc. ("PWW"), an SEC-registered investment advisor, is a key revenue driver. The assets under management (AUM) for the Investment Advisory segment show clear growth:

• Assets under management at September 30, 2025: $984.7 million.
• Assets under management at December 31, 2024: $854.0 million.

This segment contributes significantly to noninterest income. For instance, wealth management fees were a strong contributor to the $4.08 million in noninterest income reported for the second quarter of 2025. BOTJ Insurance, Inc. acts as an agent for insurance and annuity products, though specific financial contribution data isn't itemized separately in the latest reports.

Commercial banking team for business-to-business sales

The commercial banking team drives loan growth, which is a core component of the net interest income stream. The growth in commercial real estate (CRE) loans is a direct result of this team's efforts. The average yield earned on loans, including fees, increased to 5.70% in the third quarter of 2025, up from 5.65% in the third quarter of 2024, reflecting the quality of assets originated.

Here's the loan growth that this team helped drive:

• Commercial real estate loans (owner-occupied and non-owner occupied) at March 31, 2025: $359.76 million.
• Commercial real estate loans at December 31, 2024: $335.53 million.
• Total loans held for investment, net of allowance, at September 30, 2025: $653.3 million.

The commercial banking team's success in generating high-quality assets directly supports the net interest income, which reached $24.27 million for the first nine months of 2025.

Finance: draft 13-week cash view by Friday.

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Customer Segments

You're looking at the core groups Bank of the James Financial Group, Inc. (BOTJ) serves based on their mid-2025 financial structure. The bank clearly focuses on a regional base, supporting both commercial activity and personal finance needs.

Small to mid-sized businesses and commercial enterprises in Virginia

This segment drives a significant portion of the loan book, focusing on real estate and general business needs. The Bank of the James Financial Group, Inc. reports its Community Banking segment provides loans and deposits to individuals and small to medium sized businesses and professionals in Central Virginia. Here's a look at the commercial-related loan exposure as of mid-2025:

Loan Category	Amount as of June 30, 2025
Commercial and industrial loans	$70.51 million
Commercial real estate loans (as of March 31, 2025)	$359.76 million
Residential construction/land loans	$29.04 million
Commercial construction/land loans	$10.68 million

The Bank states it has no commercial real estate loans secured by large office buildings in large metropolitan city centers. Also, the Investment Advisory segment, through Pettyjohn, Wood & White, Inc., serves clients with Assets Under Management reaching $984.7 million as of September 30, 2025, which likely includes business owners and high-net-worth individuals from this segment.

Individuals and retail customers needing personal banking services

Retail customers are the base for core deposits and consumer lending. The focus on growing core deposits shows a commitment to this segment. Core deposits, which include noninterest bearing demand deposits, NOW, money market, and savings accounts, totaled $681.36 million out of total deposits of $910.53 million at June 30, 2025. This indicates a strong reliance on stable, lower-cost retail and small business operating funds.

Consumer lending figures for this group include:

• Consumer loans (open-end and closed-end): $80.62 million as of June 30, 2025.
• Residential mortgage loans that the Company intends to keep on the balance sheet: $108.88 million at June 30, 2025.

The Bank offers personal checking accounts, personal savings, and personal debit & credit cards.

Associations, organizations, and governmental authorities

While specific financial breakdowns for governmental or association deposits/loans aren't itemized separately from the general commercial/retail buckets, these entities are typically included within the broader commercial banking services and deposit gathering efforts. The Bank of the James Financial Group, Inc. is a locally owned community bank, suggesting deep ties to local civic and governmental entities within its service area.

Customers within the greater Lynchburg MSA and surrounding Virginia markets

The geographic concentration is clear, with the primary market being Region 2000, which is the greater Lynchburg metropolitan statistical area (MSA). The Bank currently services customers in Virginia from multiple offices. You can see the breadth of their market presence:

• Primary Market: Region 2000 (the greater Lynchburg MSA).
• Expanded Virginia Markets include: Blacksburg, Buchanan, Charlottesville, Harrisonburg, Lexington, Nellysford, Roanoke, and Wytheville.
• Specific serviced locations mentioned include: Altavista, Amherst, Appomattox, Bedford, Campbell County, Forest, Madison Heights, and Rustburg.

Total assets for Bank of the James Financial Group, Inc. stood at $1.004 billion at June 30, 2025, reflecting the scale of operations across these Virginia markets.

Finance: draft 13-week cash view by Friday.

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Cost Structure

You're looking at the expenses that keep Bank of the James Financial Group, Inc. running day-to-day. For a bank, these costs fall primarily into two buckets: the money paid out on deposits and borrowings (Interest Expense) and everything else needed to operate (Noninterest Expense).

Employee salaries and benefits are definitely a major component of Noninterest Expenses. These costs, along with others like consulting fees, drove the Noninterest Expense up in the third quarter of 2025. Honestly, personnel costs are almost always the single largest line item for a community bank like Bank of the James Financial Group, Inc.

The overall cost picture for the operating side shows that the Total Noninterest Expenses of $28.44 million for the first nine months of 2025 is the key figure to track against revenue generation. For context, the Noninterest Expense for just the third quarter of 2025 was reported at $9.16 million. This was an increase of 11.09% in the first nine months of 2025 compared to the same period in 2024.

On the funding side, managing the cost of money is crucial. The good news here is that the retirement of debt provided a direct, quantifiable saving. The Interest expense on deposits and borrowings saw an annual benefit, reduced by $327,000 annually from retired notes. This retirement of approximately $10 million of capital notes in the second quarter of 2025 is expected to keep the average rate on interest-bearing liabilities lower going forward.

Here's a quick look at the key interest expense components for the first nine months of 2025 compared to the prior year:

Expense Category	First Nine Months of 2025 Amount	First Nine Months of 2024 Amount
Total Interest Expense	$10.37 million	$11.46 million
Interest Expense on Deposits and Borrowings Reduction (Annualized)	$327,000	N/A

You should also factor in the variable and specific operational costs. These are the expenses that keep the lights on and the systems running smoothly. For instance, the bank incurred a one-time, non-recurring expense of approximately $1 million in the first quarter of 2025 related to negotiating a contract with the core service provider. This specific cost falls under the umbrella of Technology and core service provider costs, though the resulting long-term contract is anticipated to yield up to $5 million in savings over its 65-month term.

Other necessary overhead includes:

• Professional expenses, which can fluctuate based on legal or audit needs.
• FDIC insurance costs, which are mandatory for deposit insurance.
• The impact of employee compensation, which is a major driver of the overall Noninterest Expense.

To be fair, while the $1 million core provider expense was a hit to Q1 2025 earnings, the anticipated long-term savings definitely changes the calculus on that technology spend. Finance: draft 13-week cash view by Friday.

Bank of the James Financial Group, Inc. (BOTJ) - Canvas Business Model: Revenue Streams

You're looking at how Bank of the James Financial Group, Inc. (BOTJ) actually brings in the money, which is the core of its Revenue Streams block in the Business Model Canvas. For a bank, this is primarily about the spread between what it earns on assets and what it pays on liabilities, plus the fees it charges for other services.

The biggest driver, as you'd expect, is the interest income side. For the first nine months of 2025, the Net Interest Income (NII) from loans and securities, totaling $24.27 million, shows the strength of their core lending and investment strategy. This NII growth in 9M 2025 was up from $21.55 million in the comparable 2024 period, showing a clear year-over-year improvement of about 12.62%.

Beyond the net interest spread, the fee-based services are important for diversification. Noninterest Income is the bucket for this. For the third quarter of 2025, for instance, Noninterest Income hit $4.17 million, an increase from $3.82 million in Q3 2024.

Here's a quick look at how the major income components stack up, using the latest available period data to give you the clearest picture of the revenue mix:

Revenue Component	Period Ending September 30, 2025 (9M)	Period Ending June 30, 2025 (Q2)	Period Ending March 31, 2025 (Q1)
Net Interest Income (NII)	$24.27 million	Not explicitly stated for 9M, Q2 NII was $8.78 million (after recovery of credit losses)	$7.58 million (after provision for credit losses)
Total Interest Income	$34.64 million	$11.64 million (Q2 2025)	$11.23 million (Q1 2025)
Noninterest Income	Not explicitly stated for 9M	Not explicitly stated for Q2	$3.28 million (Q1 2025)

You see that the NII is the clear anchor, but the noninterest side is made up of several distinct activities. It's not just one fee; it's a collection of services that keep the revenue stream steady.

The components of that Noninterest Income include several key areas:

• Fees from wealth management and investment advisory through Pettyjohn, Wood & White, Inc. ("PWW").
• Revenue from mortgage loan originations, which contributed to the Q1 2025 noninterest income.
• Service charges on deposit accounts, evidenced by fees from debit card activity in Q3 2025.
• Cash management fees, supported by strong contributions from commercial treasury services in Q1 2025.

To give you a sense of the impact of the wealth management arm, PWW generated $0.09 earnings per share in the first quarter of 2025 alone. That's a concrete number showing how that specific fee stream translates to the bottom line, even if it's not a direct revenue line item in the main income statement breakdown you see above. Also, the Q3 2025 noninterest income increase was specifically driven by things like fees from debit card activity and gains on loan sales.

Honestly, the story here is the dual engine: strong, growing interest income from loans priced appropriately, and a collection of fee-based services that add up to a meaningful, albeit smaller, portion of total revenue. Finance: draft 13-week cash view by Friday.