Flowserve Corporation (FLS): Lienzo de Modelo de Negocio [Actualizado en Ene-2025]

En el intrincado mundo del movimiento y el control de fluidos industriales, Flowserve Corporation emerge como una potencia, navegando estratégicamente los mercados complejos con su innovador lienzo de modelo de negocio. El puente de soluciones de ingeniería avanzadas en industrias críticas como el petróleo y el gas, la generación de energía y el procesamiento de productos químicos, Flowserve demuestra un enfoque notable para ofrecer equipos de alto rendimiento y soporte integral del ciclo de vida. Este modelo comercial integral revela cómo la empresa transforma la experiencia tecnológica en soluciones de valor que optimizan la eficiencia operativa y la confiabilidad para los clientes industriales globales.

Flowserve Corporation (FLS) - Modelo de negocios: asociaciones clave

Proveedores estratégicos de componentes industriales

Flowserve mantiene asociaciones estratégicas con proveedores de componentes clave:

Categoría de proveedor	Número de socios estratégicos	Valor de adquisición anual
Componentes de la bomba	37	$ 412 millones
Materiales de la válvula	22	$ 276 millones
Tecnologías de sellado	15	$ 189 millones

Socios de fabricación global

La red de asociación de fabricación de Flowserve abarca múltiples regiones:

Región	Número de socios manufactureros	Capacidad de producción
América del norte	12	45,000 unidades/año
Europa	8	32,000 unidades/año
Asia	16	58,000 unidades/año

Asociaciones de fabricantes de equipos originales (OEM)

Flowserve colabora con OEM en industrias críticas:

• OEM del sector energético: 47 asociaciones estratégicas
• OEM de industrias de procesos: 39 acuerdos de colaboración
• OEM de procesamiento químico: 28 asociaciones de integración de tecnología

Instituciones de colaboración tecnológica

Las asociaciones de investigación e ingeniería de Flowserve incluyen:

Tipo de institución	Número de asociaciones	Inversión de investigación anual
Centros de investigación universitarios	22	$ 18.7 millones
Laboratorios de investigación de ingeniería	15	$ 12.4 millones
Centros de innovación tecnológica	9	$ 7.6 millones

Flowserve Corporation (FLS) - Modelo de negocio: actividades clave

Diseño y fabricación de equipos industriales

En 2023, Flowserve reportó $ 4.3 mil millones en ingresos totales de la fabricación de equipos industriales. La compañía produjo aproximadamente 127,000 bombas, válvulas y sellos en varios sectores industriales.

Categoría de equipo	Volumen de producción anual	Costo de fabricación promedio
Bombas industriales	58,500 unidades	$ 1,250 por unidad
Válvulas industriales	42,000 unidades	$ 1,750 por unidad
Sellos mecánicos	26,500 unidades	$ 850 por unidad

Servicios de reparación y mantenimiento del mercado de accesorios

Flowserve generó $ 1.2 mil millones a partir de servicios de posventa en 2023, lo que representa el 28% de los ingresos totales de la compañía.

• Valor promedio del contrato de servicio: $ 275,000
• Centros de servicio globales: 85 ubicaciones
• Técnicos de servicio anuales: 2.400 profesionales

Gestión de la cadena de suministro global

Flowserve opera 25 instalaciones de fabricación en 12 países, con un gasto operativo total de la cadena de suministro de $ 620 millones en 2023.

Región	Instalaciones de fabricación	Inversión anual de la cadena de suministro
América del norte	9 instalaciones	$ 210 millones
Europa	7 instalaciones	$ 155 millones
Asia-Pacífico	6 instalaciones	$ 180 millones
Resto del mundo	3 instalaciones	$ 75 millones

Soluciones de innovación e ingeniería de productos continuos

Flowserve invirtió $ 187 millones en investigación y desarrollo durante 2023, lo que representa el 4.3% de los ingresos totales.

• Portafolio de patentes activo: 542 patentes
• Nuevos ciclos de desarrollo de productos: 18-24 meses
• Equipos de ingeniería: 680 profesionales

Servicios de consultoría técnica y mantenimiento predictivo

El segmento de consultoría técnica generó $ 340 millones en ingresos para 2023, con una tasa de retención de clientes del 92%.

Tipo de servicio de consultoría	Ingresos anuales	Duración promedio del proyecto
Mantenimiento predictivo	$ 156 millones	3-6 meses
Optimización del rendimiento	$ 98 millones	4-8 meses
Consultoría de transformación digital	$ 86 millones	6-12 meses

Flowserve Corporation (FLS) - Modelo de negocio: recursos clave

Ingeniería avanzada y capacidades de I + D

Flowserve invirtió $ 121.1 millones en gastos de investigación y desarrollo en 2022. La compañía mantiene 6 centros de tecnología global centrados en la innovación de ingeniería.

Ubicación de I + D	Área de enfoque principal
Irving, Texas (sede)	Innovación en tecnología de bombas
Bois d'Arcy, Francia	Ingeniería de válvulas
Bangalore, India	Soluciones de ingeniería digital

Extensas instalaciones de fabricación global

Flowserve opera 27 instalaciones de fabricación en 15 países, con una huella de fabricación total de aproximadamente 3.5 millones de pies cuadrados.

• América del Norte: 9 instalaciones de fabricación
• Europa: 7 instalaciones de fabricación
• Asia Pacífico: 6 instalaciones de fabricación
• Medio Oriente y África: 3 instalaciones de fabricación
• América Latina: 2 instalaciones de fabricación

Fuerza laboral técnica especializada

A partir de 2022, Flowserve empleó 16.500 empleados en total a nivel mundial, con aproximadamente el 65% que posee roles técnicos o relacionados con la ingeniería.

Categoría de empleado	Porcentaje	Número de empleados
Personal técnico/de ingeniería	65%	10,725
Ventas y soporte	20%	3,300
Administrativo	15%	2,475

Tecnología patentada y propiedad intelectual

Flowserve posee 1.200 patentes activas a nivel mundial en múltiples dominios de tecnología a partir de 2022.

• Tecnologías de sellado: 350 patentes
• Innovaciones de diseño de bombas: 425 patentes
• Sistemas de control de válvulas: 275 patentes
• Tecnologías de monitoreo digital: 150 patentes

Infraestructura integral de servicio y soporte

Flowserve mantiene 180 centros de servicio en todo el mundo, apoyando la infraestructura crítica en múltiples industrias, incluidas el petróleo y el gas, la generación de energía y la gestión del agua.

Región del centro de servicio	Número de centros
América del norte	65
Europa	45
Asia Pacífico	40
Medio Oriente y África	20
América Latina	10

Flowserve Corporation (FLS) - Modelo de negocio: propuestas de valor

Soluciones de movimiento y control de fluido de alto rendimiento

Flowserve Corporation proporciona soluciones de control y control de fluido industrial con las siguientes métricas de rendimiento:

Categoría de productos	Ingresos anuales	Cuota de mercado
Zapatillas	$ 1.2 mil millones	18.5%
Válvulas	$ 985 millones	15.7%
Focas	$ 612 millones	22.3%

Confiabilidad y durabilidad de los equipos industriales

Métricas de confiabilidad del equipo:

• Tiempo medio entre fallas (MTBF): 99.7%
• Ciclo de vida del equipo: 15-20 años
• Garantía de tiempo de actividad operativo: 99.5%

Soporte y mantenimiento integral del ciclo de vida

Categoría de servicio	Ingresos de servicio anuales	Centros de servicio globales
Servicios de mantenimiento	$ 456 millones	87
Servicios de reparación	$ 312 millones	62
Piezas de repuesto	$ 278 millones	42

Eficiencia energética y optimización operativa

Rendimiento de eficiencia energética:

• Reducción de costos de energía: hasta el 25%
• Reducción de la emisión de carbono: 18-22%
• Mejora de la eficiencia operativa: 15-20%

Soluciones de ingeniería personalizadas para industrias críticas

Segmento de la industria	Ingresos de soluciones personalizadas	Equipos de ingeniería
Aceite & Gas	$ 612 millones	375
Generación de energía	$ 487 millones	256
Procesamiento químico	$ 356 millones	187

Flowserve Corporation (FLS) - Modelo de negocios: relaciones con los clientes

Contratos de servicio a largo plazo

Flowserve Corporation mantiene aproximadamente 3,500 contratos de servicio activos a largo plazo a nivel mundial en los sectores industriales. La duración promedio del contrato es de 5 a 7 años, con valores del contrato que van desde $ 500,000 a $ 5 millones.

Tipo de contrato	Rango de valor anual	Duración típica
Mantenimiento de la bomba industrial	$ 250,000 - $ 1.2 millones	5-6 años
Gestión del ciclo de vida de la válvula	$ 350,000 - $ 2.5 millones	6-7 años
Soporte del sistema de sello	$150,000 - $750,000	4-5 años

Soporte técnico y consultoría

Flowserve proporciona soporte técnico a través de 42 centros de servicio globales, con más de 1,200 profesionales de soporte técnico dedicados. Los ingresos anuales de consultoría técnica se aproximan a $ 125 millones.

• Disponibilidad de soporte de emergencia 24/7
• Capacidades de diagnóstico remoto
• Consulta de ingeniería en el sitio
• Plataformas de solución de problemas digitales

Gestión de cuentas dedicada

Flowserve administra aproximadamente 650 cuentas estratégicas de nivel empresarial, con gerentes de cuentas dedicados asignados a clientes que generan más de $ 10 millones en ingresos anuales.

Segmento de la industria	Número de cuentas estratégicas	Valor de cuenta promedio
Energía	275	$ 18.5 millones
Procesamiento químico	180	$ 12.3 millones
Agua/aguas residuales	95	$ 7.6 millones

Plataformas de participación de clientes digitales

Flowserve invirtió $ 22 millones en tecnologías digitales de participación del cliente en 2023, que incluyen:

• Portal de clientes avanzados con monitoreo de equipos en tiempo real
• Plataforma de análisis de mantenimiento predictivo
• Sistema de seguimiento de rendimiento basado en la nube

Colaboración continua de mejora del rendimiento

Flowserve realiza revisiones anuales de desempeño con el 87% de sus clientes de primer nivel, centrándose en la eficiencia operativa y las métricas de confiabilidad. Las iniciativas de mejora colaborativa generan aproximadamente $ 45 millones en ingresos adicionales anualmente.

Métrica de mejora	Ganancia de rendimiento promedio	Impacto de satisfacción del cliente
Tiempo de actividad del equipo	Aumento de 6.2%	92% de retroalimentación positiva
Reducción de costos de mantenimiento	14.5% disminución	88% de retención de clientes

Flowserve Corporation (FLS) - Modelo de negocio: canales

Fuerza de ventas directa

Flowserve mantiene una fuerza de ventas directa global de 495 profesionales de ventas a partir de 2023, que cubre los mercados industriales clave en todo el mundo.

Región de ventas	Número de representantes de ventas
América del norte	187
Europa, Medio Oriente, África	146
Asia Pacífico	112
América Latina	50

Plataformas digitales en línea

Flowserve opera una plataforma digital integral con las siguientes especificaciones:

• Tráfico del sitio web: 1.2 millones de visitantes únicos anualmente
• Catálogo de productos digitales con más de 15,000 configuraciones de productos
• Solicitud de cotización en línea Procesamiento del sistema de 3,500 solicitudes mensualmente

Ferias y exhibiciones industriales

Flowserve participa en 42 exhibiciones industriales internacionales importantes anualmente, con un presupuesto total de presencia de exhibición de $ 4.7 millones en 2023.

Red de distribuidores autorizados

Región	Número de distribuidores autorizados
Red de distribución global	285
Socios certificados	124

Marketing digital y comunicación técnica

• Presupuesto de marketing digital: $ 3.2 millones en 2023
• Canales de comunicación técnica:
  • Seguidores de LinkedIn: 95,000
  • Webinarios técnicos: 24 por año
  • Documentos blancos técnicos publicados: 38 anualmente

Flowserve Corporation (FLS) - Modelo de negocio: segmentos de clientes

Industria de petróleo y gas

Flowserve sirve a las principales compañías de petróleo y gas con soluciones críticas de control de flujo. A partir de 2023, el segmento global de la industria del petróleo y el gas representaba aproximadamente el 42% de los ingresos totales de Flowserve.

Tipo de cliente	Gasto anual	Cuota de mercado
Exploración aguas arriba	$ 87.5 millones	18%
Transporte de la corriente intermedia	$ 112.3 millones	24%
Refinación aguas abajo	$ 65.2 millones	14%

Instalaciones de generación de energía

La generación de energía representa el 25% de la base de clientes de Flowserve, con importantes inversiones en sectores de energía tradicional y renovable.

• Plantas de energía nuclear: $ 45.6 millones de ingresos del segmento anual
• Plantas de energía a carbón: $ 38.2 millones ingresos al segmento anual
• Energía renovable: $ 27.5 millones en ingresos del segmento anual

Plantas de procesamiento químico

El segmento de procesamiento químico representa el 18% de la cartera total de clientes de Flowserve.

Subsector químico	Valor anual del contrato
Petroquímico	$ 52.4 millones
Productos químicos finos	$ 29.7 millones
Químicos especializados	$ 36.8 millones

Gestión de agua y aguas residuales

El segmento de infraestructura de agua contribuye aproximadamente al 12% a los segmentos de clientes de Flowserve.

• Sistemas de agua municipal: $ 22.6 millones de ingresos anuales
• Tratamiento de agua industrial: $ 18.3 millones de ingresos anuales
• Plantas de tratamiento de aguas residuales: $ 15.7 millones de ingresos anuales

Sectores de procesamiento minero y mineral

La minería representa el 3% de los segmentos de clientes de Flowserve, con soluciones especializadas de control de flujo.

Subsector minero	Ingresos de segmento anual
Minería de metal	$ 14.2 millones
Extracción mineral	$ 9.6 millones
Procesamiento agregado	$ 7.3 millones

Flowserve Corporation (FLS) - Modelo de negocio: Estructura de costos

Gastos de fabricación y producción

Para el año fiscal 2022, Flowserve Corporation reportó costos de fabricación totales de $ 1.74 mil millones. El desglose de los gastos de producción de la compañía es el siguiente:

Categoría de gastos	Monto ($)
Costos de mano de obra directa	412,000,000
Gastos de materia prima	658,000,000
Sobrecarga de fabricación	670,000,000

Inversiones de investigación y desarrollo

Flowserve asignó $ 120.5 millones a inversiones en I + D en 2022, lo que representa el 3.8% de los ingresos totales.

• Gasto anual de I + D: $ 120,500,000
• Número de patentes activas: 1,247
• Personal de I + D: 458 ingenieros y científicos

Compensación global de la fuerza laboral

La compensación total de la fuerza laboral para 2022 fue de $ 813 millones, con la siguiente distribución:

Categoría de empleado	Compensación total ($)
Compensación ejecutiva	22,300,000
Empleados salariales globales	621,000,000
Trabajadores por hora	169,700,000

Gestión de la cadena de suministro y logística

La cadena de suministro y los gastos de logística totalizaron $ 247.6 millones en 2022.

• Costos de transporte: $ 89,200,000
• Gastos de almacenamiento: $ 62,400,000
• Gestión de inventario: $ 96,000,000

Mantenimiento de la infraestructura tecnológica

Los costos de mantenimiento de la infraestructura tecnológica para 2022 fueron de $ 53.7 millones.

Categoría de infraestructura tecnológica	Gasto ($)
Mantenimiento de sistemas de TI	28,500,000
Inversiones de ciberseguridad	15,200,000
Iniciativas de transformación digital	10,000,000

Flowserve Corporation (FLS) - Modelo de negocio: flujos de ingresos

Venta de equipos

En el año fiscal 2022, Flowserve Corporation reportó ingresos por ventas de equipos totales de $ 1.967 mil millones. El segmento de ventas de equipos de la compañía incluye bombas, válvulas y sellos mecánicos para diversas aplicaciones industriales.

Categoría de productos	Ingresos (2022)	Porcentaje de ventas de equipos totales
Zapatillas	$ 897 millones	45.6%
Válvulas	$ 652 millones	33.2%
Sellos mecánicos	$ 418 millones	21.2%

Piezas de repuesto del mercado de accesorios

Flowserve generó $ 1.385 mil millones en ingresos por piezas de reemplazo del mercado de accesorios en 2022, lo que representa un flujo de ingresos crítico para la compañía.

Segmento de mercado	Ingresos de piezas de repuesto	Índice de crecimiento
Aceite & Gas	$ 612 millones	4.3%
Generación de energía	$ 403 millones	3.7%
Procesamiento químico	$ 370 millones	3.9%

Contratos de servicio y mantenimiento

Los ingresos por contratos de servicio y mantenimiento para Flowserve alcanzaron los $ 823 millones en 2022, con contratos a largo plazo que abarcan varios años.

• Duración promedio del contrato: 3-5 años
• Ubicaciones de servicios globales: 55 países
• Técnicos de servicio: aproximadamente 4,500

Servicios de consultoría técnica

Los servicios de consultoría técnica generaron $ 156 millones en ingresos para Flowserve en 2022, proporcionando soluciones especializadas de ingeniería y optimización.

Tipo de servicio de consultoría	Ganancia	Industrias clave
Gestión del rendimiento de los activos	$ 68 millones	Aceite & Gas, energía
Consultoría de transformación digital	$ 53 millones	Fabricación, industrias de procesos
Ingeniería de confiabilidad	$ 35 millones	Químico, farmacéutico

Suscripciones de soluciones digitales

Los ingresos por suscripción de solución digital totalizaron $ 97 millones en 2022, que representan un flujo de ingresos emergente para Flowserve.

• Plataformas de monitoreo digital: 3 ofertas principales
• Usuarios de suscripción: más de 1.200 clientes industriales
• Valor de suscripción anual promedio: $ 81,000

Flowserve Corporation (FLS) - Canvas Business Model: Value Propositions

You're looking at the core reasons customers choose Flowserve Corporation over the competition as of late 2025. It's not just about selling a pump or a valve; it's about solving mission-critical problems where failure isn't an option. This value is built on reliability, service, and forward-looking solutions.

Guaranteed uptime and reliable performance in critical infrastructure

Flowserve Corporation's value proposition here centers on the dependability of its equipment in the toughest spots globally. You see this commitment reflected in the strong performance of their core segments, especially where long-term asset integrity matters most.

The focus on the Power and Nuclear end markets shows this clearly. For instance, in the third quarter of 2025, power bookings jumped 23% year-over-year, which included $140 million in nuclear awards just for that quarter. This is equipment that has to work, period. This momentum follows a trend, as Q1 2025 saw power bookings increase more than 45% year-over-year, with over $100 million in nuclear awards for the third straight quarter.

The Flowserve Pumps Division (FPD) is delivering peer-leading profitability, achieving an adjusted operating margin of 20.3% in Q3 2025. That margin performance is a direct reflection of the quality and reliability you're paying for in those critical assets.

High-value, non-discretionary aftermarket parts and services

Honestly, this is the engine of Flowserve Corporation's current profitability and resilience. Aftermarket is high-margin and non-discretionary because when a critical pump goes down, you need the part now, not next month. The company has successfully shifted its mix toward this area.

In the second quarter of 2025, aftermarket bookings hit $621 million, making up 58% of the total bookings mix. By the third quarter, aftermarket bookings continued their strong run, growing 6% year-over-year to exceed $650 million. The Flowserve Business System, specifically the 80/20 program, helps simplify the product lines to better support these high-value offerings.

Here's the quick math on the shift: the focus on this recurring revenue stream helped drive the full-year 2025 Adjusted EPS guidance up to a midpoint of $3.45, representing more than a 30% increase versus last year.

Metric	Period	Value/Amount
Total Bookings	Q3 2025	$1.2 billion
Aftermarket Bookings (Absolute)	Q3 2025	Over $650 million
Aftermarket Bookings Percentage	Q2 2025	58% of total mix
Adjusted Gross Margin	Q2 2025	34.9%
Adjusted Operating Margin	Q3 2025	14.8%

Solutions for customer decarbonization goals (e.g., Energy Advantage Program)

Flowserve Corporation is actively helping infrastructure clients meet their environmental targets, which is becoming a mandatory value proposition, not just a nice-to-have. The Energy Advantage Program is the tangible proof point here.

Through a partnership with Heide Refinery, for example, the program is projected to reduce annual power consumption by over 2,000 Megawatt Hours (MWh) and cut carbon emissions by more than 1,300 metric tons each year. That's real-world impact you can measure. Furthermore, the solutions implemented via this program are designed for rapid return on investment, with an average payback timeline of 18 months or less. This ties decarbonization directly to lowering the total cost of ownership.

Engineered products customized for high-pressure and extreme environments

This speaks to the core engineering capability within the Flow Control Division (FCD) and FPD. These aren't off-the-shelf items; they are designed for specific, demanding process conditions.

The company's 3D growth strategy includes diversification, and the focus on the Nuclear market is a prime example of serving extreme environments. The $140 million in nuclear awards in Q3 2025 shows deep customer trust in their engineered solutions for these complex applications. The FCD segment itself saw bookings increase 24% in Q3 2025, partly driven by integration synergies and the simplification efforts of the 80/20 program, which helps focus engineering resources on the highest-value products.

Digital solutions for predictive maintenance and operational data

Digitization is the third pillar of the 3D strategy, and it's about moving from reactive fixes to proactive management using data. The RedRaven IoT platform is central to this push, using sensors to predict equipment failures.

While Flowserve Corporation doesn't always publish its direct digital revenue figures, the market context is clear: the predictive maintenance segment within the industrial digital transformation market is growing at a 25.2% CAGR. Flowserve's commitment to this area is evident, as digitization represented 30% of their total bookings growth in 2024. This capability helps ensure the uptime you're paying for by flagging issues before they become failures. If onboarding takes 14+ days, churn risk rises, but digital monitoring shortens that response window significantly.

• Digitalization was one of the three key growth areas in the 3D Strategy.
• The company's backlog stood at $2.9 billion at the end of Q3 2025.
• The projected full-year 2025 revenue is between $4.7 billion and $4.8 billion.
• The company reduced its Industrial Pumps SKU count by 45% via the 80/20 program.

Finance: draft 13-week cash view by Friday.

Flowserve Corporation (FLS) - Canvas Business Model: Customer Relationships

You're looking at how Flowserve Corporation (FLS) keeps its industrial customers locked in, which is key since their total revenue for the trailing twelve months (TTM) as of 2025 was around $4.68 Billion USD. The relationship strategy is built on deep integration, moving beyond simple transactions.

Dedicated account management for long-term, large-scale industrial customers

Flowserve Corporation manages relationships with over 10,000 companies globally, spanning oil and gas, chemical, and power generation sectors. This is supported by the Commercial Excellence pillar within the Flowserve Business System, which specifically focuses on disciplined account management. For the biggest accounts, you can expect dedicated teams ensuring long-term service contracts and strategic alignment.

High-touch, consultative engineering partner approach for OE sales

When selling Original Equipment (OE), the approach is heavily consultative. Flowserve Corporation directs its R&D investment toward creating compelling value propositions that enhance the end-user experience. This means the sales process often involves deep engineering collaboration to tailor precision-engineered flow control equipment for critical processes, rather than just selling a catalog item. It's a high-touch engagement, especially for complex systems.

Localized, quick response service through the QRC network

To ensure quick support, Flowserve Corporation leverages its global footprint, positioning service capabilities as near to the customer as possible through its Quick Response Center (QRC) network. This network is designed for fast and reliable repair or replacement of equipment like valves and actuators. Furthermore, this local service capability is digitally enhanced; for example, the RedRaven platform connects to the QRC network to streamline these rapid response activities.

Digital platforms for remote monitoring and predictive maintenance

Digitization is a core part of Flowserve Corporation's 3D growth strategy, with bookings in this area representing 30% of total 2024 bookings. The company is actively integrating digital tools to support customers, particularly in technologically mature markets like North America, which show high adoption of digital monitoring systems and predictive maintenance solutions. This digital layer helps shift the relationship from reactive fixes to proactive asset management.

Relationship-driven model for recurring aftermarket revenue

A major focus is building the recurring revenue base through aftermarket services. This relationship-driven model is showing clear results; in the second quarter of 2025, durable aftermarket bookings hit $621 million, making up 58% of the total bookings mix for that quarter. By the third quarter of 2025, aftermarket bookings continued to grow by 6% year-over-year, reaching over $650 million. This shift towards services is a clear indicator of successful, sticky customer relationships. Honestly, the growth in aftermarket revenue is what really stabilizes the top line.

Here are some key operational and financial metrics related to customer engagement and revenue streams as of mid-2025:

Metric	Value / Percentage	Period / Context
Total Customers Served	Over 10,000 companies	General Customer Base
Aftermarket Bookings (Q3 2025)	Over $650 million	Third Quarter 2025
Aftermarket Share of Bookings (Q2 2025)	58%	Second Quarter 2025
Digitization Bookings Contribution	30%	Total Bookings in 2024
Point-in-Time Revenue Share	Approx. 81%	Three Months Ended March 31, 2025
Total Bookings (Q3 2025)	$1.2 billion	Third Quarter 2025

The structure supporting these relationships involves several key components that Flowserve Corporation actively manages:

• Commercial Excellence pillar driving account management discipline.
• Global network of service centers and sales offices for local support.
• Integration of digital tools like RedRaven with the QRC network.
• Focus on aftermarket bookings, which grew 6% in Q3 2025.
• Strong gross margin performance, reaching 34.8% (adjusted) in Q3 2025.

Finance: draft 13-week cash view by Friday.

Flowserve Corporation (FLS) - Canvas Business Model: Channels

You're looking at how Flowserve Corporation (FLS) gets its flow control products and services into the hands of its global customers as of late 2025. The strategy clearly leans heavily on direct interaction for big projects and a strong service footprint.

Direct global sales force for major original equipment (OE) projects

Flowserve Corporation relies on its direct sales force to land major Original Equipment (OE) projects. This channel is crucial for securing large, complex orders, often in the Power and Nuclear end markets. For the third quarter ending September 30, 2025, Power bookings specifically increased 23% year-over-year, including $140 million in nuclear awards during that quarter, suggesting the direct sales channel is effectively capturing high-value, strategic growth areas. The company competes based on technical expertise and project management, which are best delivered through a direct, high-touch sales team for OE work.

Extensive network of regional Quick Response Centers (QRCs)

The network of Quick Response Centers (QRCs) is the backbone for the aftermarket business, which is a significant revenue driver. Flowserve Corporation offers aftermarket equipment services like installation, advanced diagnostics, and turnkey maintenance programs through this global network. The success of this channel is evident in the Q3 2025 bookings, where aftermarket bookings grew 6% to over $650 million. While the exact number of QRCs isn't public, the strategy emphasizes proximity to service centers as a competitive factor. The strength of this aftermarket franchise is a key component of the overall business model.

The importance of the service/aftermarket component, which flows through channels like the QRCs, can be seen by looking at historical context: in fiscal year 2022, approximately 42% of annual revenue came from the Powerful Aftermarket Franchise, indicating a massive installed base requiring ongoing service and parts delivery via these centers.

Independent distributors and sales representatives for broader market reach

For broader market penetration beyond major OE projects, Flowserve Corporation utilizes independent distributors and sales representatives. This extends their reach into regional and local markets where a direct presence might be less efficient. While the precise number of these partners isn't disclosed, this network supports the overall sales effort, which resulted in total third-quarter bookings of $1.2 billion in Q3 2025. The company competes on timeliness of delivery, which a strong distributor network helps ensure.

Direct sales to other Original Equipment Manufacturers (OEMs)

Direct sales to other Original Equipment Manufacturers (OEMs) represent another key route to market, likely involving the sale of components like pumps or valves that are integrated into the OEM's final product. This is often bundled with the OE project sales efforts. The revenue generated through the Flowserve Pump Division (FPD) was the largest source in the last reported year, amounting to $3.15 billion, a figure supported by both direct OE and OEM channel sales.

Digital channels for product information and service requests

Flowserve Corporation is investing in digital integration to enhance the customer experience across all channels. This includes digital channels for accessing product information and initiating service requests. The company's strategy mentions advancing digitization, and R&D investment focuses on significantly enhancing digital integration. This digital layer supports the efficiency of the QRC network and the sales force by streamlining initial contact and information exchange. For example, the company's full-year 2025 guidance projected organic sales growth of 3% to 5%, which is supported by these operational and digital improvements.

The geographic reach of all these channels combined shows where the revenue is generated, with the United States being the largest contributor in the last reported full year (2024), bringing in $1.82 billion.

Channel Component	Metric/Data Point	Value (Latest Available)	Context/Year
Aftermarket Strength (via QRCs)	Q3 Aftermarket Bookings	Over $650 million	Q3 2025
Major OE/Strategic Sales	Q3 Power Bookings	$140 million in nuclear awards	Q3 2025
Total Channel Output	Total Quarterly Bookings	$1.2 billion	Q3 2025
Geographic Reach Proxy	Revenue from United States	$1.82 billion	Fiscal Year 2024
Product Line Contribution Proxy	Flowserve Pump Division Revenue	$3.15 billion	Last reported year (2024)

You can see the direct impact of the service channel in the Q3 2025 results, where aftermarket bookings grew 6%. Also, the full-year 2025 Adjusted EPS guidance is set between $3.40 and $3.50, reflecting the expected performance across all these sales and service channels.

• Direct sales focus on high-value OE projects.
• QRC network drives robust aftermarket revenue.
• Aftermarket bookings reached over $650 million in Q3 2025.
• Distributors support broader market coverage.
• Digital investment supports operational efficiency.

Finance: draft 13-week cash view by Friday.

Flowserve Corporation (FLS) - Canvas Business Model: Customer Segments

You're looking at how Flowserve Corporation (FLS) divides its customer base to sell its flow control products and services. Honestly, for a company like Flowserve, the customer segments are dictated by the major global process industries that need reliable fluid movement. We see this clearly in their Q3 2025 bookings data, which gives us a snapshot of where the demand is right now.

The Energy industry, which includes oil and gas, is a massive component, though its bookings showed some softness recently. For the three months ended September 30, 2025, the Energy end market accounted for 33% of total bookings, according to the company's outlook. This segment is driven by refining utilization remaining steady at healthy levels.

The Power segment is seeing significant acceleration, which Flowserve attributes to global investments in nuclear and traditional power generation, fueled by the growth of Artificial Intelligence (AI), data center development, and broader electrification trends. Power bookings jumped 23% year-over-year in Q3 2025. Specifically within Power, nuclear awards are a major driver; Flowserve secured over $140 million in nuclear bookings during Q3 2025, including two major European reactor awards.

The Chemical and petrochemical process industries also represent a core segment. Chemical bookings were up 18% year-over-year in Q3 2025, with the specialty chemical build-out remaining healthy. This segment represented 19% of total bookings for the quarter.

For General Industries, which covers diverse industrial capital expenditure (capex) projects, the outlook suggests this is Flowserve's largest segment by current order intake. General Industries represented 34% of total bookings in Q3 2025. This segment benefits from further regionalization influencing government policies to stimulate industrial capex in many countries.

Flowserve Corporation's customer base is clearly segmented by these end markets, but you also need to consider the service component, which is the aftermarket business. This is where the recurring revenue lives. Aftermarket bookings in Q3 2025 grew 6% to over $650 million. This marked the sixth consecutive quarter of aftermarket bookings exceeding $600 million.

Here's a quick look at the Q3 2025 Bookings breakdown by the end-market categories Flowserve reported:

End Market Category	Q3 2025 Bookings Percentage of Total	Q3 2025 Bookings Growth (YoY)
General Industries	34%	+7%
Energy	33%	(19)%
Chemical	19%	+18%
Power (Including Nuclear)	14%	+23%

You should note that the Water management and desalination infrastructure segment isn't explicitly broken out in the latest Q3 2025 bookings data, as Flowserve reclassified its end markets into four primary categories starting in Q1 2025. However, water management was one of the five original categories, suggesting it is now likely embedded within General Industries or Energy.

When looking at large, multinational Engineering, Procurement, and Construction (EPC) firms, they are key channel partners, especially in the Power segment. Flowserve is leveraging deep technical partnerships with reactor/SMR developers, EPCs, and operators to capture new build opportunities, which include an estimated $20-80 million+ per new Small Modular Reactor (SMR).

To give you a sense of the overall scale of business Flowserve is managing, their total backlog at the end of Q3 2025 stood at $2.90 billion. Also, their total revenue for the trailing twelve months ending September 30, 2025, was $4.69 billion.

The customer base is clearly shifting focus, which you can see in the growth rates:

• Nuclear awards are accelerating growth in the Power end market.
• The company is focused on driving aftermarket growth across all segments.
• Less than 10% of total bookings came from greenfield projects in Q3 2025.

Finance: review the Q4 2025 bookings against these Q3 segment percentages by next Tuesday.

Flowserve Corporation (FLS) - Canvas Business Model: Cost Structure

You're looking at the expense side of Flowserve Corporation's operations, which is heavily weighted toward manufacturing and global support infrastructure. Honestly, for a company dealing in precision-engineered flow control, the cost of making the product is always front and center.

Significant Cost of Goods Sold (COGS) due to engineered product manufacturing

The core cost driver here is the material and labor for complex, often custom-engineered pumps, valves, and seals. Since Flowserve Corporation reports a Gross Margin, we can infer the scale of COGS relative to sales. For the fourth quarter ended December 31, 2024, the reported Gross Margin was 31.5%. This means that for every dollar of revenue, roughly 68.5 cents went to the direct costs of producing or servicing that item. The aftermarket business, which saw record activity, also contributes to this cost base, though typically with higher margins than new original equipment.

High fixed costs from the global QRC and manufacturing facility network

Maintaining a global footprint means significant fixed overhead. Flowserve Corporation operates a worldwide network of manufacturing facilities and Quick Response Centers (QRCs) to support its aftermarket services. As of late 2024/early 2025 reporting, the company employs close to 16,000 employees across more than 50 countries. These facilities, machinery, and the associated lease/rental expenses represent substantial, relatively fixed costs that must be covered regardless of short-term sales fluctuations. Rental expense relating to operating leases was $53.7 million in 2018, showing the scale of property commitments, though more recent figures are needed for a precise 2025 view.

Operating expenses tied to the Flowserve Business System implementation

The implementation of the Flowserve Business System, which started in earnest in 2024 to create consistent processes and reduce corporate costs, carries associated expenses. These are often captured as realignment or integration costs. For instance, in the first quarter of 2024, Adjusted EPS excluded realignment charges of approximately $30 million. The second quarter of 2024 included after-tax adjusted expenses of $23.7 million, comprised of realignment charges. The company expected other areas of excellence related to this system to formally launch later in 2025, suggesting ongoing, albeit perhaps decreasing, transformation-related operating costs.

Research and development (R&D) investment for new product innovation

Innovation is funded through R&D, which is a necessary, though variable, cost. For the fiscal year ending December 2024, Flowserve Corporation's Research and Development Expenses totaled $69.9 million. This was the peak for the last five years, representing a 43.5% increase from 2023's $48.7 million. This investment supports the 3D strategy focusing on diversification, decarbonization, and digitization.

Selling, General, and Administrative (SG&A) expenses, including global sales force

SG&A covers everything needed to run the business outside of direct production. For the twelve months ending September 30, 2025, Flowserve Corporation's SG&A expenses were $1,066.2 million. This is up from the full-year 2024 SG&A of $0.978 billion. This line item covers the global sales force, administrative overhead, and marketing efforts required to support sales across their diverse end markets like oil & gas, power, and chemical sectors.

Here's a quick look at the most recent concrete expense and margin data points available:

Financial Metric	Amount / Value	Period / Context
SG&A Expenses (LTM)	$1,066.2 million	Twelve Months ending September 30, 2025
SG&A Expenses (Annual)	$0.978 billion	Fiscal Year 2024
R&D Expenses (Annual)	$69.9 million	Fiscal Year 2024
Gross Margin	31.5%	Fourth Quarter 2024
Realignment/System Costs (Q2 2024)	$23.7 million (after-tax adjusted)	Second Quarter 2024
Global Footprint	~16,000 employees	As of late 2024/early 2025 context

The cost structure is clearly dominated by the direct costs embedded in COGS, followed by the necessary overhead to run a global service and manufacturing operation. You can see the push to improve margins through the Flowserve Business System is aimed directly at controlling these fixed and variable operating costs.

• Direct material and labor for engineered products.
• Fixed costs from the global manufacturing platform.
• Costs associated with the global Quick Response Center (QRC) network.
• Investment in innovation, with R&D hitting $69.9 million in 2024.
• Significant SG&A spend, reaching $1,066.2 million LTM as of September 2025.

Finance: draft 13-week cash view by Friday.

Flowserve Corporation (FLS) - Canvas Business Model: Revenue Streams

You're looking at how Flowserve Corporation (FLS) is bringing in the money as we close out 2025. The revenue picture is clearly split between the steady, high-margin services business and the more cyclical sales of new equipment and large projects. This mix is what's driving the confidence in their outlook, so let's break down the actual numbers we saw through the third quarter.

The durable aftermarket parts and services stream is definitely the star here, acting as a key margin driver for Flowserve Corporation. You saw this reflected in the third quarter of 2025, where aftermarket bookings grew 6% year-over-year, hitting over $650 million. Honestly, this was their sixth consecutive quarter with aftermarket bookings exceeding $600 million. That kind of recurring revenue is gold for stability.

Now, for the Original Equipment (OE) sales of pumps, valves, and seals, things were a bit more mixed, showing the lumpiness you'd expect from project timing. For the third quarter of 2025, total bookings landed at $1.2 billion. However, OE bookings specifically were down about 4.9% year-over-year. To give you a segment view of the sales: the Flowserve Pumps Division (FPD) brought in $800.3 million in sales, up 2.4% from the prior year, while the Flow Control Division (FCD) posted sales of $377.4 million, which was a 7.3% increase year-over-year. Overall Q3 revenue was reported at $1.17 billion.

Large project-based revenue is still a meaningful part of the story, especially with the focus on energy transition. We saw a major win in the Power end market, with Flowserve Corporation securing $140 million in nuclear awards during Q3 2025. Management noted that large-engineered projects now represent a mid-single-digit percentage of bookings, which is a significant shift from being over 20% a decade ago, suggesting a move toward more consistent revenue generation.

The strength across these streams, particularly the margin expansion from aftermarket execution, allowed Flowserve Corporation to raise its full-year outlook. The updated Full-year 2025 Adjusted EPS guidance is a strong $3.40 to $3.50. That's a big signal of management's belief in their operational improvements.

We also have to account for discrete, one-time payments that can hit the financials. A perfect example is the $266 million merger termination fee Flowserve Corporation received in Q2 2025 after terminating the agreement to combine with Chart Industries, Inc.. That cash event certainly helped the cash flow picture for the year.

Here's a quick look at how the key revenue drivers stacked up in Q3 2025 bookings:

Revenue Stream Component	Q3 2025 Bookings (Millions USD)	Year-over-Year Change
Total Bookings	$1,200	+1%
Aftermarket Bookings	$653.1	+6.3%
Power Bookings (Driven by Nuclear)	N/A	+23%
Nuclear Awards (Included in Power)	$140	N/A

You can see the focus on the high-value, less lumpy nuclear work is intentional. The company is clearly prioritizing the areas that support that higher earnings guidance. Finance: draft the Q4 2025 cash flow projection incorporating the asbestos divestiture impact by next Tuesday.