Flowserve Corporation (FLS): Business Model Canvas

In der komplexen Welt der industriellen Fluidbewegung und -steuerung entwickelt sich die Flowserve Corporation zu einem Kraftpaket, das mit seinem innovativen Business Model Canvas komplexe Märkte strategisch steuert. Flowserve verbindet fortschrittliche technische Lösungen für kritische Branchen wie Öl und Gas, Energieerzeugung und chemische Verarbeitung und demonstriert einen bemerkenswerten Ansatz bei der Bereitstellung von Hochleistungsgeräten und umfassender Lebenszyklusunterstützung. Dieses umfassende Geschäftsmodell zeigt, wie das Unternehmen technologisches Fachwissen in wertorientierte Lösungen umwandelt, die die betriebliche Effizienz und Zuverlässigkeit für globale Industriekunden optimieren.

Flowserve Corporation (FLS) – Geschäftsmodell: Wichtige Partnerschaften

Strategische Lieferanten von Industriekomponenten

Flowserve unterhält strategische Partnerschaften mit wichtigen Komponentenlieferanten:

Lieferantenkategorie	Anzahl strategischer Partner	Jährlicher Beschaffungswert
Pumpenkomponenten	37	412 Millionen Dollar
Ventilmaterialien	22	276 Millionen Dollar
Dichtungstechnologien	15	189 Millionen Dollar

Globale Fertigungspartner

Das Fertigungspartnerschaftsnetzwerk von Flowserve erstreckt sich über mehrere Regionen:

Region	Anzahl der Fertigungspartner	Produktionskapazität
Nordamerika	12	45.000 Einheiten/Jahr
Europa	8	32.000 Einheiten/Jahr
Asien	16	58.000 Einheiten/Jahr

Partnerschaften mit Originalgeräteherstellern (OEMs).

Flowserve arbeitet mit OEMs in wichtigen Branchen zusammen:

• OEMs im Energiesektor: 47 strategische Partnerschaften
• OEMs der Prozessindustrie: 39 Kooperationsvereinbarungen
• OEMs für die chemische Verarbeitung: 28 Technologieintegrationspartnerschaften

Institutionen für Technologiezusammenarbeit

Zu den Forschungs- und Technikpartnerschaften von Flowserve gehören:

Institutionstyp	Anzahl der Partnerschaften	Jährliche Forschungsinvestition
Universitätsforschungszentren	22	18,7 Millionen US-Dollar
Technische Forschungslabore	15	12,4 Millionen US-Dollar
Technologie-Innovationszentren	9	7,6 Millionen US-Dollar

Flowserve Corporation (FLS) – Geschäftsmodell: Hauptaktivitäten

Design und Herstellung von Industrieanlagen

Im Jahr 2023 meldete Flowserve einen Gesamtumsatz von 4,3 Milliarden US-Dollar mit der Herstellung von Industrieanlagen. Das Unternehmen produzierte rund 127.000 Pumpen, Ventile und Dichtungen in verschiedenen Industriebereichen.

Ausrüstungskategorie	Jährliches Produktionsvolumen	Durchschnittliche Herstellungskosten
Industriepumpen	58.500 Einheiten	1.250 $ pro Einheit
Industrieventile	42.000 Einheiten	1.750 $ pro Einheit
Mechanische Dichtungen	26.500 Einheiten	850 $ pro Einheit

Aftermarket-Reparatur- und Wartungsdienste

Flowserve erwirtschaftete im Jahr 2023 1,2 Milliarden US-Dollar mit Aftermarket-Dienstleistungen, was 28 % des Gesamtumsatzes des Unternehmens entspricht.

• Durchschnittlicher Servicevertragswert: 275.000 $
• Weltweite Servicezentren: 85 Standorte
• Jährliche Servicetechniker: 2.400 Fachkräfte

Globales Supply Chain Management

Flowserve betreibt 25 Produktionsstätten in 12 Ländern und belief sich im Jahr 2023 auf Gesamtbetriebskosten für die Lieferkette von 620 Millionen US-Dollar.

Region	Produktionsanlagen	Jährliche Investition in die Lieferkette
Nordamerika	9 Einrichtungen	210 Millionen Dollar
Europa	7 Einrichtungen	155 Millionen Dollar
Asien-Pazifik	6 Einrichtungen	180 Millionen Dollar
Rest der Welt	3 Einrichtungen	75 Millionen Dollar

Kontinuierliche Produktinnovation und technische Lösungen

Flowserve investierte im Jahr 2023 187 Millionen US-Dollar in Forschung und Entwicklung, was 4,3 % des Gesamtumsatzes entspricht.

• Aktives Patentportfolio: 542 Patente
• Entwicklungszyklen für neue Produkte: 18–24 Monate
• Ingenieurteams: 680 Fachleute

Technische Beratung und vorausschauende Wartungsdienste

Das Segment der technischen Beratung erwirtschaftete im Jahr 2023 einen Umsatz von 340 Millionen US-Dollar mit einer Kundenbindungsrate von 92 %.

Art der Beratungsdienstleistung	Jahresumsatz	Durchschnittliche Projektdauer
Vorausschauende Wartung	156 Millionen Dollar	3-6 Monate
Leistungsoptimierung	98 Millionen Dollar	4-8 Monate
Beratung zur digitalen Transformation	86 Millionen Dollar	6-12 Monate

Flowserve Corporation (FLS) – Geschäftsmodell: Schlüsselressourcen

Fortschrittliche Engineering- und F&E-Fähigkeiten

Flowserve investierte im Jahr 2022 121,1 Millionen US-Dollar in Forschungs- und Entwicklungskosten. Das Unternehmen unterhält sechs globale Technologiezentren, die sich auf technische Innovationen konzentrieren.

F&E-Standort	Hauptschwerpunktbereich
Irving, Texas (Hauptsitz)	Innovation in der Pumpentechnologie
Bois d'Arcy, Frankreich	Ventiltechnik
Bangalore, Indien	Digitale Engineering-Lösungen

Umfangreiche globale Produktionsanlagen

Flowserve betreibt 27 Produktionsstätten in 15 Ländern mit einer gesamten Produktionsfläche von etwa 3,5 Millionen Quadratfuß.

• Nordamerika: 9 Produktionsstätten
• Europa: 7 Produktionsstätten
• Asien-Pazifik: 6 Produktionsstätten
• Naher Osten und Afrika: 3 Produktionsstätten
• Lateinamerika: 2 Produktionsstätten

Spezialisierte technische Arbeitskräfte

Im Jahr 2022 beschäftigte Flowserve weltweit insgesamt 16.500 Mitarbeiter, von denen etwa 65 % technische oder ingenieurtechnische Positionen innehatten.

Mitarbeiterkategorie	Prozentsatz	Anzahl der Mitarbeiter
Technisches/Ingenieurpersonal	65%	10,725
Vertrieb und Support	20%	3,300
Administrativ	15%	2,475

Proprietäre Technologie und geistiges Eigentum

Flowserve hält ab 2022 weltweit 1.200 aktive Patente in mehreren Technologiebereichen.

• Sealing Technologies: 350 Patente
• Innovationen im Pumpendesign: 425 Patente
• Ventilsteuerungssysteme: 275 Patente
• Digitale Überwachungstechnologien: 150 Patente

Umfassende Service- und Support-Infrastruktur

Flowserve unterhält weltweit 180 Servicezentren und unterstützt kritische Infrastrukturen in verschiedenen Branchen, darunter Öl und Gas, Stromerzeugung und Wassermanagement.

Service-Center-Region	Anzahl der Zentren
Nordamerika	65
Europa	45
Asien-Pazifik	40
Naher Osten und Afrika	20
Lateinamerika	10

Flowserve Corporation (FLS) – Geschäftsmodell: Wertversprechen

Leistungsstarke Fluidbewegungs- und Steuerungslösungen

Flowserve Corporation bietet industrielle Fluidbewegungs- und Steuerungslösungen mit den folgenden Leistungskennzahlen:

Produktkategorie	Jahresumsatz	Marktanteil
Pumpen	1,2 Milliarden US-Dollar	18.5%
Ventile	985 Millionen Dollar	15.7%
Robben	612 Millionen Dollar	22.3%

Zuverlässigkeit und Haltbarkeit von Industrieanlagen

Kennzahlen zur Gerätezuverlässigkeit:

• Mittlere Zeit zwischen Ausfällen (MTBF): 99,7 %
• Gerätelebenszyklus: 15–20 Jahre
• Betriebsverfügbarkeitsgarantie: 99,5 %

Umfassender Lifecycle-Support und Wartung

Servicekategorie	Jährlicher Serviceumsatz	Globale Servicezentren
Wartungsdienste	456 Millionen US-Dollar	87
Reparaturdienste	312 Millionen Dollar	62
Ersatzteile	278 Millionen Dollar	42

Energieeffizienz und Betriebsoptimierung

Energieeffizienzleistung:

• Reduzierung der Energiekosten: Bis zu 25 %
• Reduzierung der Kohlenstoffemissionen: 18–22 %
• Verbesserung der betrieblichen Effizienz: 15–20 %

Maßgeschneiderte technische Lösungen für kritische Industrien

Branchensegment	Umsatz mit kundenspezifischen Lösungen	Ingenieurteams
Öl & Gas	612 Millionen Dollar	375
Stromerzeugung	487 Millionen US-Dollar	256
Chemische Verarbeitung	356 Millionen Dollar	187

Flowserve Corporation (FLS) – Geschäftsmodell: Kundenbeziehungen

Langfristige Serviceverträge

Die Flowserve Corporation unterhält weltweit rund 3.500 aktive langfristige Serviceverträge in allen Industriesektoren. Die durchschnittliche Vertragslaufzeit beträgt 5–7 Jahre, wobei der Vertragswert zwischen 500.000 und 5 Millionen US-Dollar liegt.

Vertragstyp	Jährlicher Wertbereich	Typische Dauer
Wartung von Industriepumpen	250.000 bis 1,2 Millionen US-Dollar	5-6 Jahre
Ventil-Lebenszyklusmanagement	350.000 bis 2,5 Millionen US-Dollar	6-7 Jahre
Unterstützung des Dichtungssystems	$150,000 - $750,000	4-5 Jahre

Technischer Support und Beratung

Flowserve bietet technischen Support über 42 globale Servicezentren mit über 1.200 engagierten technischen Support-Experten. Der jährliche Umsatz aus technischer Beratung beläuft sich auf etwa 125 Millionen US-Dollar.

• Notfallunterstützung rund um die Uhr verfügbar
• Ferndiagnosefunktionen
• Technische Beratung vor Ort
• Digitale Fehlerbehebungsplattformen

Dedizierte Kontoverwaltung

Flowserve verwaltet etwa 650 strategische Unternehmenskonten, wobei den Kunden dedizierte Account Manager zugewiesen werden, die einen Jahresumsatz von über 10 Millionen US-Dollar erwirtschaften.

Branchensegment	Anzahl der strategischen Konten	Durchschnittlicher Kontowert
Energie	275	18,5 Millionen US-Dollar
Chemische Verarbeitung	180	12,3 Millionen US-Dollar
Wasser/Abwasser	95	7,6 Millionen US-Dollar

Digitale Kundenbindungsplattformen

Flowserve investierte im Jahr 2023 22 Millionen US-Dollar in digitale Kundenbindungstechnologien, darunter:

• Erweitertes Kundenportal mit Echtzeit-Geräteüberwachung
• Analyseplattform für vorausschauende Wartung
• Cloudbasiertes Leistungsverfolgungssystem

Kontinuierliche Zusammenarbeit zur Leistungsverbesserung

Flowserve führt jährliche Leistungsüberprüfungen mit 87 % seiner Top-Kunden durch und konzentriert sich dabei auf betriebliche Effizienz- und Zuverlässigkeitskennzahlen. Gemeinsame Verbesserungsinitiativen generieren jährlich etwa 45 Millionen US-Dollar an zusätzlichen Einnahmen.

Verbesserungsmetrik	Durchschnittlicher Leistungsgewinn	Auswirkungen auf die Kundenzufriedenheit
Betriebszeit der Ausrüstung	Steigerung um 6,2 %	92 % positives Feedback
Reduzierung der Wartungskosten	Rückgang um 14,5 %	88 % Kundenbindung

Flowserve Corporation (FLS) – Geschäftsmodell: Kanäle

Direktvertrieb

Flowserve unterhält ab 2023 ein globales Direktvertriebsteam von 495 Vertriebsprofis, das wichtige Industriemärkte weltweit abdeckt.

Vertriebsregion	Anzahl der Vertriebsmitarbeiter
Nordamerika	187
Europa, Naher Osten, Afrika	146
Asien-Pazifik	112
Lateinamerika	50

Digitale Online-Plattformen

Flowserve betreibt eine umfassende digitale Plattform mit folgenden Spezifikationen:

• Website-Verkehr: 1,2 Millionen einzelne Besucher jährlich
• Digitaler Produktkatalog mit über 15.000 Produktkonfigurationen
• Online-Angebotsanfragesystem, das monatlich 3.500 Anfragen verarbeitet

Industriemessen und Ausstellungen

Flowserve nimmt jährlich an 42 großen internationalen Industriemessen teil und verfügt im Jahr 2023 über ein Gesamtbudget für die Messepräsenz von 4,7 Millionen US-Dollar.

Autorisiertes Vertriebsnetz

Region	Anzahl der autorisierten Distributoren
Globales Vertriebsnetzwerk	285
Zertifizierte Partner	124

Digitales Marketing und technische Kommunikation

• Budget für digitales Marketing: 3,2 Millionen US-Dollar im Jahr 2023
• Technische Kommunikationskanäle:
  • LinkedIn-Follower: 95.000
  • Technische Webinare: 24 pro Jahr
  • Veröffentlichte technische Whitepapers: 38 pro Jahr

Flowserve Corporation (FLS) – Geschäftsmodell: Kundensegmente

Öl- und Gasindustrie

Flowserve beliefert große Öl- und Gasunternehmen mit kritischen Durchflusskontrolllösungen. Im Jahr 2023 machte das globale Öl- und Gasindustriesegment etwa 42 % des Gesamtumsatzes von Flowserve aus.

Kundentyp	Jährliche Ausgaben	Marktanteil
Upstream-Exploration	87,5 Millionen US-Dollar	18%
Midstream-Transport	112,3 Millionen US-Dollar	24%
Nachgelagerte Raffination	65,2 Millionen US-Dollar	14%

Energieerzeugungsanlagen

Die Stromerzeugung macht 25 % des Kundenstamms von Flowserve aus, wobei erhebliche Investitionen sowohl im traditionellen als auch im erneuerbaren Energiesektor getätigt werden.

• Kernkraftwerke: 45,6 Millionen US-Dollar jährlicher Segmentumsatz
• Kohlekraftwerke: 38,2 Millionen US-Dollar jährlicher Segmentumsatz
• Erneuerbare Energien: 27,5 Millionen US-Dollar jährlicher Segmentumsatz

Chemische Verarbeitungsanlagen

Das Segment der chemischen Verarbeitung macht 18 % des gesamten Kundenportfolios von Flowserve aus.

Chemischer Teilsektor	Jährlicher Vertragswert
Petrochemie	52,4 Millionen US-Dollar
Feinchemikalien	29,7 Millionen US-Dollar
Spezialchemikalien	36,8 Millionen US-Dollar

Wasser- und Abwassermanagement

Das Segment Wasserinfrastruktur trägt etwa 12 % zu den Kundensegmenten von Flowserve bei.

• Kommunale Wassersysteme: 22,6 Millionen US-Dollar Jahresumsatz
• Industrielle Wasseraufbereitung: 18,3 Millionen US-Dollar Jahresumsatz
• Abwasseraufbereitungsanlagen: 15,7 Millionen US-Dollar Jahresumsatz

Bergbau- und Mineralverarbeitungssektoren

Der Bergbau stellt 3 % der Kundensegmente von Flowserve dar und verfügt über spezielle Flusskontrolllösungen.

Teilsektor Bergbau	Jährlicher Segmentumsatz
Metallbergbau	14,2 Millionen US-Dollar
Mineralextraktion	9,6 Millionen US-Dollar
Aggregierte Verarbeitung	7,3 Millionen US-Dollar

Flowserve Corporation (FLS) – Geschäftsmodell: Kostenstruktur

Herstellungs- und Produktionskosten

Für das Geschäftsjahr 2022 meldete Flowserve Corporation Gesamtherstellungskosten von 1,74 Milliarden US-Dollar. Die Produktionskosten des Unternehmens gliedern sich wie folgt:

Ausgabenkategorie	Betrag ($)
Direkte Arbeitskosten	412,000,000
Rohstoffkosten	658,000,000
Fertigungsaufwand	670,000,000

Forschungs- und Entwicklungsinvestitionen

Flowserve stellte im Jahr 2022 120,5 Millionen US-Dollar für Forschungs- und Entwicklungsinvestitionen bereit, was 3,8 % des Gesamtumsatzes entspricht.

• Jährliche F&E-Ausgaben: 120.500.000 US-Dollar
• Anzahl aktiver Patente: 1.247
• F&E-Personal: 458 Ingenieure und Wissenschaftler

Globale Arbeitsvergütung

Die Gesamtvergütung der Belegschaft belief sich im Jahr 2022 auf 813 Millionen US-Dollar, mit folgender Verteilung:

Mitarbeiterkategorie	Gesamtvergütung ($)
Vergütung von Führungskräften	22,300,000
Globale Angestellte	621,000,000
Stundenarbeiter	169,700,000

Supply Chain und Logistikmanagement

Die Lieferketten- und Logistikkosten beliefen sich im Jahr 2022 auf insgesamt 247,6 Millionen US-Dollar.

• Transportkosten: 89.200.000 $
• Lagerkosten: 62.400.000 $
• Bestandsverwaltung: 96.000.000 $

Wartung der Technologieinfrastruktur

Die Wartungskosten für die Technologieinfrastruktur beliefen sich im Jahr 2022 auf 53,7 Millionen US-Dollar.

Kategorie „Technologieinfrastruktur“.	Aufwand ($)
Wartung von IT-Systemen	28,500,000
Investitionen in Cybersicherheit	15,200,000
Initiativen zur digitalen Transformation	10,000,000

Flowserve Corporation (FLS) – Geschäftsmodell: Einnahmequellen

Verkauf von Ausrüstung

Im Geschäftsjahr 2022 meldete die Flowserve Corporation einen Gesamtumsatz mit Geräten in Höhe von 1,967 Milliarden US-Dollar. Das Vertriebssegment Ausrüstung des Unternehmens umfasst Pumpen, Ventile und Gleitringdichtungen für verschiedene industrielle Anwendungen.

Produktkategorie	Umsatz (2022)	Prozentsatz des gesamten Geräteumsatzes
Pumpen	897 Millionen US-Dollar	45.6%
Ventile	652 Millionen Dollar	33.2%
Mechanische Dichtungen	418 Millionen US-Dollar	21.2%

Aftermarket-Ersatzteile

Flowserve erwirtschaftete im Jahr 2022 einen Aftermarket-Ersatzteilumsatz von 1,385 Milliarden US-Dollar, was eine wichtige Einnahmequelle für das Unternehmen darstellt.

Marktsegment	Umsatz mit Ersatzteilen	Wachstumsrate
Öl & Gas	612 Millionen Dollar	4.3%
Stromerzeugung	403 Millionen Dollar	3.7%
Chemische Verarbeitung	370 Millionen Dollar	3.9%

Service- und Wartungsverträge

Der Umsatz aus Service- und Wartungsverträgen für Flowserve erreichte im Jahr 2022 823 Millionen US-Dollar, mit langfristigen Verträgen über mehrere Jahre.

• Durchschnittliche Vertragsdauer: 3-5 Jahre
• Weltweite Servicestandorte: 55 Länder
• Servicetechniker: ca. 4.500

Technische Beratungsdienste

Technische Beratungsdienste generierten für Flowserve im Jahr 2022 einen Umsatz von 156 Millionen US-Dollar und stellten spezialisierte Engineering- und Optimierungslösungen bereit.

Art der Beratungsdienstleistung	Einnahmen	Schlüsselindustrien
Asset-Performance-Management	68 Millionen Dollar	Öl & Gas, Strom
Beratung zur digitalen Transformation	53 Millionen Dollar	Fertigung, Prozessindustrie
Zuverlässigkeitstechnik	35 Millionen Dollar	Chemie, Pharmazeutik

Abonnements für digitale Lösungen

Der Umsatz aus Abonnements für digitale Lösungen belief sich im Jahr 2022 auf 97 Millionen US-Dollar und stellt eine neue Einnahmequelle für Flowserve dar.

• Digitale Überwachungsplattformen: 3 Hauptangebote
• Abonnementnutzer: Über 1.200 Industriekunden
• Durchschnittlicher Jahresabonnementwert: 81.000 $

Flowserve Corporation (FLS) - Canvas Business Model: Value Propositions

You're looking at the core reasons customers choose Flowserve Corporation over the competition as of late 2025. It's not just about selling a pump or a valve; it's about solving mission-critical problems where failure isn't an option. This value is built on reliability, service, and forward-looking solutions.

Guaranteed uptime and reliable performance in critical infrastructure

Flowserve Corporation's value proposition here centers on the dependability of its equipment in the toughest spots globally. You see this commitment reflected in the strong performance of their core segments, especially where long-term asset integrity matters most.

The focus on the Power and Nuclear end markets shows this clearly. For instance, in the third quarter of 2025, power bookings jumped 23% year-over-year, which included $140 million in nuclear awards just for that quarter. This is equipment that has to work, period. This momentum follows a trend, as Q1 2025 saw power bookings increase more than 45% year-over-year, with over $100 million in nuclear awards for the third straight quarter.

The Flowserve Pumps Division (FPD) is delivering peer-leading profitability, achieving an adjusted operating margin of 20.3% in Q3 2025. That margin performance is a direct reflection of the quality and reliability you're paying for in those critical assets.

High-value, non-discretionary aftermarket parts and services

Honestly, this is the engine of Flowserve Corporation's current profitability and resilience. Aftermarket is high-margin and non-discretionary because when a critical pump goes down, you need the part now, not next month. The company has successfully shifted its mix toward this area.

In the second quarter of 2025, aftermarket bookings hit $621 million, making up 58% of the total bookings mix. By the third quarter, aftermarket bookings continued their strong run, growing 6% year-over-year to exceed $650 million. The Flowserve Business System, specifically the 80/20 program, helps simplify the product lines to better support these high-value offerings.

Here's the quick math on the shift: the focus on this recurring revenue stream helped drive the full-year 2025 Adjusted EPS guidance up to a midpoint of $3.45, representing more than a 30% increase versus last year.

Metric	Period	Value/Amount
Total Bookings	Q3 2025	$1.2 billion
Aftermarket Bookings (Absolute)	Q3 2025	Over $650 million
Aftermarket Bookings Percentage	Q2 2025	58% of total mix
Adjusted Gross Margin	Q2 2025	34.9%
Adjusted Operating Margin	Q3 2025	14.8%

Solutions for customer decarbonization goals (e.g., Energy Advantage Program)

Flowserve Corporation is actively helping infrastructure clients meet their environmental targets, which is becoming a mandatory value proposition, not just a nice-to-have. The Energy Advantage Program is the tangible proof point here.

Through a partnership with Heide Refinery, for example, the program is projected to reduce annual power consumption by over 2,000 Megawatt Hours (MWh) and cut carbon emissions by more than 1,300 metric tons each year. That's real-world impact you can measure. Furthermore, the solutions implemented via this program are designed for rapid return on investment, with an average payback timeline of 18 months or less. This ties decarbonization directly to lowering the total cost of ownership.

Engineered products customized for high-pressure and extreme environments

This speaks to the core engineering capability within the Flow Control Division (FCD) and FPD. These aren't off-the-shelf items; they are designed for specific, demanding process conditions.

The company's 3D growth strategy includes diversification, and the focus on the Nuclear market is a prime example of serving extreme environments. The $140 million in nuclear awards in Q3 2025 shows deep customer trust in their engineered solutions for these complex applications. The FCD segment itself saw bookings increase 24% in Q3 2025, partly driven by integration synergies and the simplification efforts of the 80/20 program, which helps focus engineering resources on the highest-value products.

Digital solutions for predictive maintenance and operational data

Digitization is the third pillar of the 3D strategy, and it's about moving from reactive fixes to proactive management using data. The RedRaven IoT platform is central to this push, using sensors to predict equipment failures.

While Flowserve Corporation doesn't always publish its direct digital revenue figures, the market context is clear: the predictive maintenance segment within the industrial digital transformation market is growing at a 25.2% CAGR. Flowserve's commitment to this area is evident, as digitization represented 30% of their total bookings growth in 2024. This capability helps ensure the uptime you're paying for by flagging issues before they become failures. If onboarding takes 14+ days, churn risk rises, but digital monitoring shortens that response window significantly.

• Digitalization was one of the three key growth areas in the 3D Strategy.
• The company's backlog stood at $2.9 billion at the end of Q3 2025.
• The projected full-year 2025 revenue is between $4.7 billion and $4.8 billion.
• The company reduced its Industrial Pumps SKU count by 45% via the 80/20 program.

Finance: draft 13-week cash view by Friday.

Flowserve Corporation (FLS) - Canvas Business Model: Customer Relationships

You're looking at how Flowserve Corporation (FLS) keeps its industrial customers locked in, which is key since their total revenue for the trailing twelve months (TTM) as of 2025 was around $4.68 Billion USD. The relationship strategy is built on deep integration, moving beyond simple transactions.

Dedicated account management for long-term, large-scale industrial customers

Flowserve Corporation manages relationships with over 10,000 companies globally, spanning oil and gas, chemical, and power generation sectors. This is supported by the Commercial Excellence pillar within the Flowserve Business System, which specifically focuses on disciplined account management. For the biggest accounts, you can expect dedicated teams ensuring long-term service contracts and strategic alignment.

High-touch, consultative engineering partner approach for OE sales

When selling Original Equipment (OE), the approach is heavily consultative. Flowserve Corporation directs its R&D investment toward creating compelling value propositions that enhance the end-user experience. This means the sales process often involves deep engineering collaboration to tailor precision-engineered flow control equipment for critical processes, rather than just selling a catalog item. It's a high-touch engagement, especially for complex systems.

Localized, quick response service through the QRC network

To ensure quick support, Flowserve Corporation leverages its global footprint, positioning service capabilities as near to the customer as possible through its Quick Response Center (QRC) network. This network is designed for fast and reliable repair or replacement of equipment like valves and actuators. Furthermore, this local service capability is digitally enhanced; for example, the RedRaven platform connects to the QRC network to streamline these rapid response activities.

Digital platforms for remote monitoring and predictive maintenance

Digitization is a core part of Flowserve Corporation's 3D growth strategy, with bookings in this area representing 30% of total 2024 bookings. The company is actively integrating digital tools to support customers, particularly in technologically mature markets like North America, which show high adoption of digital monitoring systems and predictive maintenance solutions. This digital layer helps shift the relationship from reactive fixes to proactive asset management.

Relationship-driven model for recurring aftermarket revenue

A major focus is building the recurring revenue base through aftermarket services. This relationship-driven model is showing clear results; in the second quarter of 2025, durable aftermarket bookings hit $621 million, making up 58% of the total bookings mix for that quarter. By the third quarter of 2025, aftermarket bookings continued to grow by 6% year-over-year, reaching over $650 million. This shift towards services is a clear indicator of successful, sticky customer relationships. Honestly, the growth in aftermarket revenue is what really stabilizes the top line.

Here are some key operational and financial metrics related to customer engagement and revenue streams as of mid-2025:

Metric	Value / Percentage	Period / Context
Total Customers Served	Over 10,000 companies	General Customer Base
Aftermarket Bookings (Q3 2025)	Over $650 million	Third Quarter 2025
Aftermarket Share of Bookings (Q2 2025)	58%	Second Quarter 2025
Digitization Bookings Contribution	30%	Total Bookings in 2024
Point-in-Time Revenue Share	Approx. 81%	Three Months Ended March 31, 2025
Total Bookings (Q3 2025)	$1.2 billion	Third Quarter 2025

The structure supporting these relationships involves several key components that Flowserve Corporation actively manages:

• Commercial Excellence pillar driving account management discipline.
• Global network of service centers and sales offices for local support.
• Integration of digital tools like RedRaven with the QRC network.
• Focus on aftermarket bookings, which grew 6% in Q3 2025.
• Strong gross margin performance, reaching 34.8% (adjusted) in Q3 2025.

Finance: draft 13-week cash view by Friday.

Flowserve Corporation (FLS) - Canvas Business Model: Channels

You're looking at how Flowserve Corporation (FLS) gets its flow control products and services into the hands of its global customers as of late 2025. The strategy clearly leans heavily on direct interaction for big projects and a strong service footprint.

Direct global sales force for major original equipment (OE) projects

Flowserve Corporation relies on its direct sales force to land major Original Equipment (OE) projects. This channel is crucial for securing large, complex orders, often in the Power and Nuclear end markets. For the third quarter ending September 30, 2025, Power bookings specifically increased 23% year-over-year, including $140 million in nuclear awards during that quarter, suggesting the direct sales channel is effectively capturing high-value, strategic growth areas. The company competes based on technical expertise and project management, which are best delivered through a direct, high-touch sales team for OE work.

Extensive network of regional Quick Response Centers (QRCs)

The network of Quick Response Centers (QRCs) is the backbone for the aftermarket business, which is a significant revenue driver. Flowserve Corporation offers aftermarket equipment services like installation, advanced diagnostics, and turnkey maintenance programs through this global network. The success of this channel is evident in the Q3 2025 bookings, where aftermarket bookings grew 6% to over $650 million. While the exact number of QRCs isn't public, the strategy emphasizes proximity to service centers as a competitive factor. The strength of this aftermarket franchise is a key component of the overall business model.

The importance of the service/aftermarket component, which flows through channels like the QRCs, can be seen by looking at historical context: in fiscal year 2022, approximately 42% of annual revenue came from the Powerful Aftermarket Franchise, indicating a massive installed base requiring ongoing service and parts delivery via these centers.

Independent distributors and sales representatives for broader market reach

For broader market penetration beyond major OE projects, Flowserve Corporation utilizes independent distributors and sales representatives. This extends their reach into regional and local markets where a direct presence might be less efficient. While the precise number of these partners isn't disclosed, this network supports the overall sales effort, which resulted in total third-quarter bookings of $1.2 billion in Q3 2025. The company competes on timeliness of delivery, which a strong distributor network helps ensure.

Direct sales to other Original Equipment Manufacturers (OEMs)

Direct sales to other Original Equipment Manufacturers (OEMs) represent another key route to market, likely involving the sale of components like pumps or valves that are integrated into the OEM's final product. This is often bundled with the OE project sales efforts. The revenue generated through the Flowserve Pump Division (FPD) was the largest source in the last reported year, amounting to $3.15 billion, a figure supported by both direct OE and OEM channel sales.

Digital channels for product information and service requests

Flowserve Corporation is investing in digital integration to enhance the customer experience across all channels. This includes digital channels for accessing product information and initiating service requests. The company's strategy mentions advancing digitization, and R&D investment focuses on significantly enhancing digital integration. This digital layer supports the efficiency of the QRC network and the sales force by streamlining initial contact and information exchange. For example, the company's full-year 2025 guidance projected organic sales growth of 3% to 5%, which is supported by these operational and digital improvements.

The geographic reach of all these channels combined shows where the revenue is generated, with the United States being the largest contributor in the last reported full year (2024), bringing in $1.82 billion.

Channel Component	Metric/Data Point	Value (Latest Available)	Context/Year
Aftermarket Strength (via QRCs)	Q3 Aftermarket Bookings	Over $650 million	Q3 2025
Major OE/Strategic Sales	Q3 Power Bookings	$140 million in nuclear awards	Q3 2025
Total Channel Output	Total Quarterly Bookings	$1.2 billion	Q3 2025
Geographic Reach Proxy	Revenue from United States	$1.82 billion	Fiscal Year 2024
Product Line Contribution Proxy	Flowserve Pump Division Revenue	$3.15 billion	Last reported year (2024)

You can see the direct impact of the service channel in the Q3 2025 results, where aftermarket bookings grew 6%. Also, the full-year 2025 Adjusted EPS guidance is set between $3.40 and $3.50, reflecting the expected performance across all these sales and service channels.

• Direct sales focus on high-value OE projects.
• QRC network drives robust aftermarket revenue.
• Aftermarket bookings reached over $650 million in Q3 2025.
• Distributors support broader market coverage.
• Digital investment supports operational efficiency.

Finance: draft 13-week cash view by Friday.

Flowserve Corporation (FLS) - Canvas Business Model: Customer Segments

You're looking at how Flowserve Corporation (FLS) divides its customer base to sell its flow control products and services. Honestly, for a company like Flowserve, the customer segments are dictated by the major global process industries that need reliable fluid movement. We see this clearly in their Q3 2025 bookings data, which gives us a snapshot of where the demand is right now.

The Energy industry, which includes oil and gas, is a massive component, though its bookings showed some softness recently. For the three months ended September 30, 2025, the Energy end market accounted for 33% of total bookings, according to the company's outlook. This segment is driven by refining utilization remaining steady at healthy levels.

The Power segment is seeing significant acceleration, which Flowserve attributes to global investments in nuclear and traditional power generation, fueled by the growth of Artificial Intelligence (AI), data center development, and broader electrification trends. Power bookings jumped 23% year-over-year in Q3 2025. Specifically within Power, nuclear awards are a major driver; Flowserve secured over $140 million in nuclear bookings during Q3 2025, including two major European reactor awards.

The Chemical and petrochemical process industries also represent a core segment. Chemical bookings were up 18% year-over-year in Q3 2025, with the specialty chemical build-out remaining healthy. This segment represented 19% of total bookings for the quarter.

For General Industries, which covers diverse industrial capital expenditure (capex) projects, the outlook suggests this is Flowserve's largest segment by current order intake. General Industries represented 34% of total bookings in Q3 2025. This segment benefits from further regionalization influencing government policies to stimulate industrial capex in many countries.

Flowserve Corporation's customer base is clearly segmented by these end markets, but you also need to consider the service component, which is the aftermarket business. This is where the recurring revenue lives. Aftermarket bookings in Q3 2025 grew 6% to over $650 million. This marked the sixth consecutive quarter of aftermarket bookings exceeding $600 million.

Here's a quick look at the Q3 2025 Bookings breakdown by the end-market categories Flowserve reported:

End Market Category	Q3 2025 Bookings Percentage of Total	Q3 2025 Bookings Growth (YoY)
General Industries	34%	+7%
Energy	33%	(19)%
Chemical	19%	+18%
Power (Including Nuclear)	14%	+23%

You should note that the Water management and desalination infrastructure segment isn't explicitly broken out in the latest Q3 2025 bookings data, as Flowserve reclassified its end markets into four primary categories starting in Q1 2025. However, water management was one of the five original categories, suggesting it is now likely embedded within General Industries or Energy.

When looking at large, multinational Engineering, Procurement, and Construction (EPC) firms, they are key channel partners, especially in the Power segment. Flowserve is leveraging deep technical partnerships with reactor/SMR developers, EPCs, and operators to capture new build opportunities, which include an estimated $20-80 million+ per new Small Modular Reactor (SMR).

To give you a sense of the overall scale of business Flowserve is managing, their total backlog at the end of Q3 2025 stood at $2.90 billion. Also, their total revenue for the trailing twelve months ending September 30, 2025, was $4.69 billion.

The customer base is clearly shifting focus, which you can see in the growth rates:

• Nuclear awards are accelerating growth in the Power end market.
• The company is focused on driving aftermarket growth across all segments.
• Less than 10% of total bookings came from greenfield projects in Q3 2025.

Finance: review the Q4 2025 bookings against these Q3 segment percentages by next Tuesday.

Flowserve Corporation (FLS) - Canvas Business Model: Cost Structure

You're looking at the expense side of Flowserve Corporation's operations, which is heavily weighted toward manufacturing and global support infrastructure. Honestly, for a company dealing in precision-engineered flow control, the cost of making the product is always front and center.

Significant Cost of Goods Sold (COGS) due to engineered product manufacturing

The core cost driver here is the material and labor for complex, often custom-engineered pumps, valves, and seals. Since Flowserve Corporation reports a Gross Margin, we can infer the scale of COGS relative to sales. For the fourth quarter ended December 31, 2024, the reported Gross Margin was 31.5%. This means that for every dollar of revenue, roughly 68.5 cents went to the direct costs of producing or servicing that item. The aftermarket business, which saw record activity, also contributes to this cost base, though typically with higher margins than new original equipment.

High fixed costs from the global QRC and manufacturing facility network

Maintaining a global footprint means significant fixed overhead. Flowserve Corporation operates a worldwide network of manufacturing facilities and Quick Response Centers (QRCs) to support its aftermarket services. As of late 2024/early 2025 reporting, the company employs close to 16,000 employees across more than 50 countries. These facilities, machinery, and the associated lease/rental expenses represent substantial, relatively fixed costs that must be covered regardless of short-term sales fluctuations. Rental expense relating to operating leases was $53.7 million in 2018, showing the scale of property commitments, though more recent figures are needed for a precise 2025 view.

Operating expenses tied to the Flowserve Business System implementation

The implementation of the Flowserve Business System, which started in earnest in 2024 to create consistent processes and reduce corporate costs, carries associated expenses. These are often captured as realignment or integration costs. For instance, in the first quarter of 2024, Adjusted EPS excluded realignment charges of approximately $30 million. The second quarter of 2024 included after-tax adjusted expenses of $23.7 million, comprised of realignment charges. The company expected other areas of excellence related to this system to formally launch later in 2025, suggesting ongoing, albeit perhaps decreasing, transformation-related operating costs.

Research and development (R&D) investment for new product innovation

Innovation is funded through R&D, which is a necessary, though variable, cost. For the fiscal year ending December 2024, Flowserve Corporation's Research and Development Expenses totaled $69.9 million. This was the peak for the last five years, representing a 43.5% increase from 2023's $48.7 million. This investment supports the 3D strategy focusing on diversification, decarbonization, and digitization.

Selling, General, and Administrative (SG&A) expenses, including global sales force

SG&A covers everything needed to run the business outside of direct production. For the twelve months ending September 30, 2025, Flowserve Corporation's SG&A expenses were $1,066.2 million. This is up from the full-year 2024 SG&A of $0.978 billion. This line item covers the global sales force, administrative overhead, and marketing efforts required to support sales across their diverse end markets like oil & gas, power, and chemical sectors.

Here's a quick look at the most recent concrete expense and margin data points available:

Financial Metric	Amount / Value	Period / Context
SG&A Expenses (LTM)	$1,066.2 million	Twelve Months ending September 30, 2025
SG&A Expenses (Annual)	$0.978 billion	Fiscal Year 2024
R&D Expenses (Annual)	$69.9 million	Fiscal Year 2024
Gross Margin	31.5%	Fourth Quarter 2024
Realignment/System Costs (Q2 2024)	$23.7 million (after-tax adjusted)	Second Quarter 2024
Global Footprint	~16,000 employees	As of late 2024/early 2025 context

The cost structure is clearly dominated by the direct costs embedded in COGS, followed by the necessary overhead to run a global service and manufacturing operation. You can see the push to improve margins through the Flowserve Business System is aimed directly at controlling these fixed and variable operating costs.

• Direct material and labor for engineered products.
• Fixed costs from the global manufacturing platform.
• Costs associated with the global Quick Response Center (QRC) network.
• Investment in innovation, with R&D hitting $69.9 million in 2024.
• Significant SG&A spend, reaching $1,066.2 million LTM as of September 2025.

Finance: draft 13-week cash view by Friday.

Flowserve Corporation (FLS) - Canvas Business Model: Revenue Streams

You're looking at how Flowserve Corporation (FLS) is bringing in the money as we close out 2025. The revenue picture is clearly split between the steady, high-margin services business and the more cyclical sales of new equipment and large projects. This mix is what's driving the confidence in their outlook, so let's break down the actual numbers we saw through the third quarter.

The durable aftermarket parts and services stream is definitely the star here, acting as a key margin driver for Flowserve Corporation. You saw this reflected in the third quarter of 2025, where aftermarket bookings grew 6% year-over-year, hitting over $650 million. Honestly, this was their sixth consecutive quarter with aftermarket bookings exceeding $600 million. That kind of recurring revenue is gold for stability.

Now, for the Original Equipment (OE) sales of pumps, valves, and seals, things were a bit more mixed, showing the lumpiness you'd expect from project timing. For the third quarter of 2025, total bookings landed at $1.2 billion. However, OE bookings specifically were down about 4.9% year-over-year. To give you a segment view of the sales: the Flowserve Pumps Division (FPD) brought in $800.3 million in sales, up 2.4% from the prior year, while the Flow Control Division (FCD) posted sales of $377.4 million, which was a 7.3% increase year-over-year. Overall Q3 revenue was reported at $1.17 billion.

Large project-based revenue is still a meaningful part of the story, especially with the focus on energy transition. We saw a major win in the Power end market, with Flowserve Corporation securing $140 million in nuclear awards during Q3 2025. Management noted that large-engineered projects now represent a mid-single-digit percentage of bookings, which is a significant shift from being over 20% a decade ago, suggesting a move toward more consistent revenue generation.

The strength across these streams, particularly the margin expansion from aftermarket execution, allowed Flowserve Corporation to raise its full-year outlook. The updated Full-year 2025 Adjusted EPS guidance is a strong $3.40 to $3.50. That's a big signal of management's belief in their operational improvements.

We also have to account for discrete, one-time payments that can hit the financials. A perfect example is the $266 million merger termination fee Flowserve Corporation received in Q2 2025 after terminating the agreement to combine with Chart Industries, Inc.. That cash event certainly helped the cash flow picture for the year.

Here's a quick look at how the key revenue drivers stacked up in Q3 2025 bookings:

Revenue Stream Component	Q3 2025 Bookings (Millions USD)	Year-over-Year Change
Total Bookings	$1,200	+1%
Aftermarket Bookings	$653.1	+6.3%
Power Bookings (Driven by Nuclear)	N/A	+23%
Nuclear Awards (Included in Power)	$140	N/A

You can see the focus on the high-value, less lumpy nuclear work is intentional. The company is clearly prioritizing the areas that support that higher earnings guidance. Finance: draft the Q4 2025 cash flow projection incorporating the asbestos divestiture impact by next Tuesday.