CGI Inc. (GIB): Lienzo del Modelo de Negocio [Actualizado en Ene-2025]

En el mundo dinámico de Global Technology Services, CGI Inc. (GIB) surge como una potencia de transformación digital, uniendo a la perfección la innovación con soluciones estratégicas en diversas industrias. Con un 91,000+ Fuerza laboral sólida y asociaciones estratégicas con gigantes tecnológicos como Microsoft y Oracle, CGI ha creado un modelo de negocio integral que ofrece experiencia tecnológica de extremo a extremo, transformando desafíos digitales complejos en soluciones simplificadas y eficientes para los sectores del gobierno, financiero, la atención médica y las empresas mundiales de todo el mundo .

CGI Inc. (GIB) - Modelo de negocio: asociaciones clave

Alianzas estratégicas con líderes de tecnología global

CGI mantiene asociaciones estratégicas con empresas tecnológicas líderes:

Pareja	Detalles de la asociación	Año establecido
Microsoft	Integración de soluciones de nubes e IA	2018
Oráculo	Implementación de software empresarial	2016
SAVIA	Servicios de planificación de recursos empresariales	2015

Asociaciones de agencia gubernamental

CGI colabora con entidades gubernamentales en América del Norte y Europa:

• Departamento de Defensa de los Estados Unidos - Contrato de $ 412 millones (2022)
• Gobierno federal canadiense - Acuerdo de varios años de $ 287 millones
• Programa de transformación digital de la Unión Europea - Asociación de € 156 millones

Servicios financieros y colaboraciones institucionales de atención médica

Sector	Socios clave	Valor de contrato
Servicios financieros	JPMorgan Chase, Citibank	$ 675 millones
Cuidado de la salud	Clínica Mayo, Kaiser Permanente	$ 523 millones

Empresas conjuntas de nubes y ciberseguridad

Asociaciones estratégicas en dominios de la nube y ciberseguridad:

• Amazon Web Services - Soluciones de infraestructura en la nube
• Google Cloud - Transformación digital empresarial
• Palo Alto Networks - Servicios de integración de ciberseguridad

Ingresos de la asociación total: $ 1.8 mil millones (2023 año fiscal)

CGI Inc. (GIB) - Modelo de negocio: actividades clave

TI consultoría y servicios profesionales

CGI generó $ 9.1 mil millones en ingresos de los servicios de consultoría de TI en el año fiscal 2023. La compañía emplea a 91,500 profesionales en 21 países, especializándose en compromisos de consultoría de TI complejos.

Categoría de servicio	Ingresos anuales	Fuerza laboral global
Consultoría	$ 9.1 mil millones	91,500 profesionales

Integración de sistemas y transformación digital

CGI completó 4.200 proyectos de transformación digital en 2023, con un enfoque en las soluciones de integración del sistema de nivel empresarial.

• Cartera de proyectos de transformación digital: 4.200 proyectos
• Valor promedio del proyecto: $ 2.3 millones
• Clientes empresariales atendidos: más de 1,500 organizaciones

Servicios de TI administrados y soluciones en la nube

Los servicios en la nube representaron $ 3.2 mil millones en los ingresos anuales de CGI para el año fiscal 2023, con el 67% de los clientes empresariales que utilizan soluciones en la nube administradas.

Segmento de servicio en la nube	Ingresos anuales	Adopción empresarial
Soluciones en la nube administradas	$ 3.2 mil millones	67% de adopción del cliente empresarial

Ciberseguridad e ingeniería digital

CGI invirtió $ 412 millones en investigación y desarrollo de ciberseguridad en 2023, atendiendo a 85 de las compañías Fortune 100.

• Inversión de I + D de ciberseguridad: $ 412 millones
• Fortune 100 Clientes: 85 empresas
• Equipo profesional de ciberseguridad: 6,500 especialistas

Outsourcing de procesos comerciales

La outsourcing de procesos comerciales generó $ 1.8 mil millones en ingresos para CGI en el año fiscal 2023, con más de 250 contratos de gestión de procesos comerciales globales.

Segmento BPO	Ingresos anuales	Contratos globales
Outsourcing de procesos comerciales	$ 1.8 mil millones	250+ contratos

CGI Inc. (GIB) - Modelo de negocio: recursos clave

Composición de la fuerza laboral

A partir de 2023, CGI mantiene una fuerza laboral global de más de 91,000 profesionales de TI en varios países.

Distribución geográfica	Número de profesionales
América del norte	48,500
Europa	27,300
Asia-Pacífico	12,200
India	3,000

Centros de entrega globales

CGI opera centros de entrega en 21 países en múltiples continentes.

• Canadá: 15 centros de entrega
• Estados Unidos: 12 centros de entrega
• Reino Unido: 8 centros de entrega
• Francia: 6 centros de entrega
• India: 4 centros de entrega

Infraestructura tecnológica

CGI invierte $ 1.2 mil millones anuales en investigación y desarrollo.

Categorías de inversión de innovación	Presupuesto anual
Tecnologías de transformación digital	$ 450 millones
Soluciones de ciberseguridad	$ 250 millones
Tecnologías en la nube	$ 300 millones
AI y aprendizaje automático	$ 200 millones

Propiedad intelectual

CGI mantiene Más de 500 soluciones tecnológicas patentadas en varios dominios de la industria.

• Soluciones de servicios financieros: 180 plataformas propietarias
• Soluciones de tecnología gubernamental: 150 sistemas especializados
• Soluciones de TI de atención médica: 90 marcos tecnológicos únicos
• Soluciones de infraestructura de telecomunicaciones: 80 tecnologías propietarias

CGI Inc. (GIB) - Modelo de negocio: propuestas de valor

Soluciones de transformación digital de extremo a extremo

CGI Inc. reportó $ 9.1 mil millones en ingresos para el año fiscal 2023, con servicios de transformación digital que representan una parte significativa de sus ofertas comerciales.

Categoría de servicio de transformación digital	Contribución anual de ingresos
Servicios de migración en la nube	$ 2.3 mil millones
Consultoría de estrategia digital	$ 1.7 mil millones
Soluciones de análisis avanzados	$ 1.5 mil millones

Experiencia en tecnología específica de la industria

CGI atiende a múltiples industrias con soluciones tecnológicas especializadas.

• Servicios financieros: $ 3.2 mil millones en servicios tecnológicos anuales
• Sector gubernamental: $ 2.5 mil millones en proyectos de transformación digital
• Tecnología de atención médica: $ 1.8 mil millones en soluciones especializadas
• Telecomunicaciones: $ 1.4 mil millones en consultoría de tecnología

Servicios de TI escalables y personalizados

CGI opera en 21 países con 88,500 profesionales a partir de 2023, lo que permite una amplitud de servicio extensa.

Métricas de escalabilidad del servicio	2023 estadísticas
Centros de entrega globales	75 ubicaciones
Escala de proyecto promedio	$ 5.6 millones por compromiso
Tasa de retención de clientes	92%

Eficiencia operativa mejorada para clientes

Las soluciones de eficiencia operativa de CGI generaron $ 2.9 mil millones en ahorros de costos del cliente durante 2023.

• Soluciones de automatización de procesos: costos operativos del cliente reducidos en un 35%
• Mejoras de eficiencia impulsadas por IA: Mejora de la productividad del 28%
• Mitigación del riesgo de ciberseguridad: $ 740 millones en posible reducción del riesgo

Implementación y consultoría de tecnología innovadora

CGI invirtió $ 412 millones en investigación y desarrollo durante 2023.

Áreas de innovación tecnológica	Inversión de I + D
Inteligencia artificial	$ 156 millones
Tecnologías blockchain	$ 87 millones
Investigación de computación cuántica	$ 69 millones

CGI Inc. (GIB) - Modelo de negocios: relaciones con los clientes

Asociaciones de clientes de nivel empresarial a largo plazo

CGI atiende a más de 10,000 clientes globales en 21 industrias, y el 95% de los clientes son clientes habituales. La compañía mantiene relaciones a largo plazo con un promedio de más de 15 años con Fortune 500 y Global 1000 Organizations.

Segmento de clientes	Número de clientes	Duración de la relación promedio
Sector gubernamental	1,200	17 años
Servicios financieros	2,500	16 años
Cuidado de la salud	1,800	14 años

Equipos de gestión de cuentas dedicados

CGI asigna más de 3,500 profesionales de cuentas dedicados que administran relaciones estratégicas de clientes a nivel mundial.

• Portafolio de cliente promedio por gerente de cuenta: 7-10 clientes empresariales
• Experiencia especializada en la industria en cada equipo de cuentas
• Capacidades de soporte multilingüe en más de 40 idiomas

Soporte continuo y asistencia técnica

CGI proporciona soporte técnico 24/7 en más de 400 centros de entrega globales, manteniendo el 99.7% de la tasa de satisfacción del cliente.

Métrico de soporte	Actuación
Centros de entrega globales	400+
Tasa de satisfacción del cliente	99.7%
Tiempo de respuesta promedio	<2 horas

Desarrollo de soluciones personalizadas

CGI invierte $ 1.1 mil millones anuales en investigación e innovación, creando soluciones tecnológicas personalizadas para los clientes.

• Inversión de I + D: $ 1.1 mil millones por año
• Equipo de desarrollo de soluciones personalizadas: más de 6,500 profesionales
• Solicitudes de patentes: 250+ anualmente

Consultas de tecnología estratégica regular

CGI realiza más de 500 sesiones de asesoramiento de tecnología estratégica mensualmente con clientes empresariales, centrándose en estrategias de transformación digital e innovación.

Métrico de consulta	Volumen anual
Sesiones de tecnología estratégica	6,000+
Talleres de transformación digital	1,200+
Reuniones de estrategia de innovación	800+

CGI Inc. (GIB) - Modelo de negocio: canales

Fuerza de ventas directa

A partir de 2024, CGI Inc. mantiene una fuerza de ventas directa global de 4.200 profesionales de ventas dedicados en 21 países. El equipo de ventas genera un ingreso promedio de $ 1.2 millones por representante de ventas anualmente.

Región de ventas	Número de representantes de ventas	Ingresos anuales promedio por representante
América del norte	1,800	$ 1.4 millones
Europa	1,200	$ 1.1 millones
Asia-Pacífico	700	$ 0.9 millones
Resto del mundo	500	$ 0.8 millones

Plataformas digitales en línea

Las plataformas digitales de CGI generan el 22% de los ingresos totales de la compañía, con un valor de transacción en línea anual de $ 742 millones en 2024.

• Tráfico del portal web: 3.2 millones de visitantes únicos mensuales
• Tasa de conversión de plataforma digital: 4.7%
• Ofertas de servicio en línea: 42 paquetes de servicio digital distintos

Conferencias y eventos de la industria

CGI participa en 87 conferencias globales de tecnología y consultoría anualmente, generando $ 156 millones en oportunidades comerciales directas.

Tipo de conferencia	Número de conferencias	Oportunidades de negocio generadas
Conferencias tecnológicas	53	$ 98 millones
Eventos específicos de la industria	34	$ 58 millones

Compromisos de consultoría estratégica

Los compromisos de consultoría estratégica representan el 35% de los ingresos totales de CGI, con 612 proyectos activos de consultoría a gran escala en 2024.

• Valor promedio del proyecto: $ 4.2 millones
• Tasa de éxito del proyecto de consultoría: 92%
• Industrias atendidas: servicios financieros, atención médica, gobierno, telecomunicaciones

Marketing digital y sitio web corporativo

Los esfuerzos de marketing digital de CGI generan el 18% de la adquisición total de plomo, con un sitio web corporativo que atrae a 2,8 millones de visitantes únicos anuales.

Métrica de marketing digital	2024 rendimiento
Sitio web Visitantes únicos	2.8 millones
Tasa de conversión de plomo	3.6%
Gasto de marketing digital	$ 42 millones
Ingresos generados por marketing	$ 276 millones

CGI Inc. (GIB) - Modelo de negocio: segmentos de clientes

Agencias gubernamentales

CGI sirve múltiples segmentos gubernamentales en diferentes regiones:

Segmento gubernamental	Contribución de ingresos
Gobierno federal (EE. UU.)	$ 2.4 mil millones (2023)
Gobierno federal canadiense	$ 1.7 mil millones (2023)
Gobiernos estatales/provinciales	$ 856 millones (2023)

Instituciones de servicios financieros

La cartera de clientes de servicios financieros de CGI incluye:

• Top 10 bancos globales
• Compañías de seguros
• Empresas de inversión

Segmento del sector financiero	Ingresos anuales
Bancario	$ 3.2 mil millones (2023)
Seguro	$ 1.5 mil millones (2023)

Organizaciones de atención médica

CGI proporciona soluciones tecnológicas para:

• Sistemas de atención médica pública
• Proveedores de atención médica privados
• Instituciones de investigación médica

Segmento de atención médica	Ingresos anuales
Atención médica pública	$ 912 millones (2023)
Atención médica privada	$ 678 millones (2023)

Compañías de telecomunicaciones

CGI sirve a clientes de telecomunicaciones a nivel mundial:

Segmento de telecomunicaciones	Ingresos anuales
Telecomunda de América del Norte	$ 1.1 mil millones (2023)
Telecomunda europea	$ 789 millones (2023)

Empresas de fabricación y energía

La base de clientes industriales de CGI incluye:

• Fabricantes de automóviles
• Compañías de petróleo y gas
• Empresas de energía renovable

Segmento industrial	Ingresos anuales
Fabricación	$ 1.3 mil millones (2023)
Energía	$ 982 millones (2023)

CGI Inc. (GIB) - Modelo de negocio: Estructura de costos

Costos de adquisición de personal alto y talento

En el año fiscal 2023, CGI reportó gastos totales de personal de $ 10.7 mil millones, lo que representa aproximadamente el 72% de los costos operativos totales. La compañía empleó a 91,500 profesionales a nivel mundial.

Categoría de costos	Cantidad (USD)	Porcentaje de costos totales
Salarios y beneficios	$ 10.7 mil millones	72%
Gastos de reclutamiento	$ 178 millones	1.2%

Investigación de investigación y desarrollo

CGI asignó $ 512 millones para la investigación y el desarrollo en el año fiscal 2023, lo que representa el 3.4% de los ingresos totales.

• Inversiones de innovación tecnológica
• Investigación de transformación digital
• Exploración de tecnología emergente

Mantenimiento de la infraestructura tecnológica

Los gastos de infraestructura de tecnología totalizaron $ 387 millones en 2023, que cubren servicios en la nube, centros de datos y sistemas de TI.

Componente de infraestructura	Costo anual (USD)
Servicios en la nube	$ 156 millones
Operaciones del centro de datos	$ 129 millones
Sistemas de red y de seguridad	$ 102 millones

Costos del centro operativo y de entrega global

CGI opera 400 ubicaciones en 21 países, con gastos operativos que alcanzan los $ 642 millones en 2023.

• Mantenimiento de la instalación
• Gastos operativos regionales
• Gestión de la red de entrega global

Gastos de marketing y desarrollo empresarial

Los costos de marketing y desarrollo comercial fueron de $ 215 millones en el año fiscal 2023, lo que representa el 1.4% de los ingresos totales.

Actividad de marketing	Costo (USD)
Marketing digital	$ 87 millones
Eventos y conferencias corporativas	$ 62 millones
Desarrollo de ventas y negocios	$ 66 millones

CGI Inc. (GIB) - Modelo de negocio: flujos de ingresos

Tarifas de servicio de consultoría

Para el año fiscal 2023, CGI informó que las tarifas de servicio de consultoría de TI por un total de $ 8.4 mil millones. Las tarifas de consultoría profesional de la compañía varían de $ 150 a $ 350 por hora, dependiendo de la complejidad del servicio y el nivel de experiencia.

Categoría de servicio	Contribución de ingresos	Tarifa promedio por hora
Consultoría de TI estratégica	$ 2.6 mil millones	$275
Asesoramiento tecnológico	$ 1.9 mil millones	$225
Consultoría de transformación digital	$ 3.9 mil millones	$325

Contratos de servicios administrados

El segmento de servicios administrados de CGI generó $ 5.2 mil millones en ingresos recurrentes para el año fiscal 2023, con una duración promedio de contrato de 3-5 años.

• Gestión de infraestructura: $ 2.1 mil millones
• Mantenimiento de la aplicación: $ 1.8 mil millones
• Servicios administrados en la nube: $ 1.3 mil millones

Ingresos del proyecto de transformación digital

Los proyectos de transformación digital representaron $ 4.7 mil millones en ingresos durante el año fiscal 2023, con un valor de proyecto promedio de $ 1.2 millones.

Soluciones de ciberseguridad y nubes

Las soluciones en la nube y la ciberseguridad generaron $ 3.6 mil millones en ingresos, lo que representa el 18% de los ingresos comerciales totales de CGI para el año fiscal 2023.

Tipo de solución	Ganancia	Crecimiento año tras año
Servicios de migración en la nube	$ 2.1 mil millones	12.5%
Soluciones de ciberseguridad	$ 1.5 mil millones	15.3%

Servicios de implementación e integración de tecnología

Los servicios de implementación e integración de tecnología contribuyeron con $ 3.9 mil millones a los ingresos totales de CGI en el año fiscal 2023.

• Integración del sistema empresarial: $ 2.2 mil millones
• Desarrollo de software personalizado: $ 1.7 mil millones

CGI Inc. (GIB) - Canvas Business Model: Value Propositions

You're looking at the core promises CGI Inc. makes to its clients, the value they deliver that keeps the lights on and the backlog growing. It's about blending local presence with massive scale, and tying that scale to measurable results.

Local relationship model backed by a global delivery network.

CGI Inc. maintains a distributed presence, evidenced by a network spanning over 80 U.S. locations, which ensures clients get localized support. This proximity is backed by the sheer scale of their global operations, employing approximately 94,000 consultants and professionals worldwide as of September 30, 2025. This structure is designed to help clients digitally transform while accelerating results through that combined local and global reach.

Trusted advisor for digital transformation and AI implementation.

The firm positions itself as a partner for modernization, with AI being a central driver of new business. For instance, AI initiatives are reported to account for 40% of IP base revenue as of the third quarter of Fiscal 2025. This focus is recognized externally; CGI Inc. was positioned as a Leader in the IDC MarketScape for Worldwide AI Services for State and Local Government in 2025. They emphasize embedding AI directly into platforms using a responsible AI framework.

Deep industry expertise across 21 verticals for tailored solutions.

While the breadth covers 21 verticals, the depth in specific sectors is quantifiable. In the public sector, for example, CGI Inc. brings nearly five decades of experience, including over 500+ ERP implementations and serving 22 state Advantage clients. This deep knowledge allows them to deliver solutions purpose-built for complex areas like fund accounting and human services.

Outcomes-focused delivery, balancing cost control with innovation.

The focus is on realizing business value, which clients signal through strong commitment. The book-to-bill ratio reached 119.2% in the fourth quarter of Fiscal 2025, indicating that new bookings significantly outpaced quarterly revenue. This demand supports innovation while maintaining financial discipline, reflected in the Fiscal 2025 Adjusted Earnings Before Interest and Taxes (EBIT) margin of 16.4%. Here's the quick math on their scale and performance:

Metric	Value (F2025 or Latest)	Context
Annual Revenue	$15.91 billion	CA$, Fiscal Year 2025
Contract Backlog	$31.45 billion	As of September 30, 2025
Book-to-Bill Ratio	119.2%	Q4-F2025
Global Workforce	94,000	Professionals, as of September 30, 2025
Adjusted EBIT Margin	16.4%	Fiscal Year 2025

High visibility and stability from long-term outsourcing contracts.

Stability comes from a large, predictable revenue base. As of September 30, 2025, the company's backlog stood at $31.45 billion, which is approximately 2.0x their annual revenue. These long-term commitments are substantial. For instance, CGI Inc. secured a 10-year contract with the State of New Jersey, a system that has managed the distribution of over $7.2 billion in recovery funds. Also, they extended a 3-year contract with the State of California worth $200 million. These contracts provide a clear view of future revenue streams.

Finance: draft 13-week cash view by Friday.

CGI Inc. (GIB) - Canvas Business Model: Customer Relationships

You're looking at how CGI Inc. (GIB) locks in its clients, and honestly, it's built on deep commitment, not just ticking boxes. They actively work to co-own business outcomes with their clients, moving past the simple vendor role.

This is supported by a clear strategic alliance framework. CGI has nine strategic alliances, globally scoped and aligned with their core offerings and focus industries, designed to drive growth for both parties. These include major players like Microsoft, AWS, Google Cloud, SAP, Salesforce, ServiceNow, UiPath, Blue Prism, and Automation Anywhere. For instance, the expanded alliance with Microsoft was instrumental in capturing cloud migration market share, contributing an estimated $1.2 billion in related contract signings in 2024 alone.

The relationship model emphasizes proximity. CGI uses a local relationship model supported by a global delivery network. They organize operations within metro markets where clients have concentrated footprints, empowering local teams to build trusted, in-person relationships to ensure accountability. As of September 30, 2025, CGI had approximately 94,000 consultants and professionals worldwide, ready to deploy through this network.

To keep this proximity relevant, CGI conducts annual research. The 2025 CGI Voice of Our Clients research involved in-depth interviews to drive service adaptation. You can see the depth of this engagement by looking at the sample sizes across key sectors:

Client Segment	Number of Executives Interviewed (2025 Research)
All Industries (Total)	More than 1,800 (over 80% C-level)
Central & Federal Government	266 leaders
Insurance	118 executives
Manufacturing	More than 175 executives

This research directly influences priorities, for example, showing that for insurance executives, the jump in priority given to regulatory pressures and dealing with them was a massive 49 percentage points from 2024 to 2025.

The result of this deep engagement is a focus on long-term, high-retention contracts. You see this clearly in the backlog figures. As of September 30, 2025, CGI's backlog reached $31.45 billion, which is equivalent to 2.0x annual revenue. This provides significant future revenue visibility. To put that in perspective, the backlog was $30.58 billion (or 2.0x annual revenue) at the end of Q3 Fiscal 2025, and $29.76 billion (also 2.0x annual revenue) at the end of Q1 Fiscal 2025.

Ultimately, the strategy is about moving beyond transactional relationships. Digital leaders today aren't just looking for vendors to outsource tasks; they seek transformational partnerships to propel their businesses forward. CGI's pivot to an AI-first narrative, exemplified by its 'AI by Design' initiative, is a clear strategic rebranding from a traditional IT services vendor to a digital transformation partner. The goal is to align the partnership with strategic business drivers, setting clear, measurable objectives, and viewing the provider as a strategic ally, not just a vendor.

Here are the key relationship focus areas derived from their client insights:

• Strategic Partnership Model: Co-investing in repeatable business solutions.
• Proximity: Operating in metro markets to build trusted, in-person relationships.
• Service Adaptation: Using annual research to guide investment plans and priorities.
• Contract Stability: Maintaining a backlog of $31.45 billion as of September 30, 2025.
• Partner Type: Shifting focus to transformational over transactional engagements.

Finance: draft the Q4 2025 cash flow projection incorporating the Q4 bookings of $4.79 billion by Monday.

CGI Inc. (GIB) - Canvas Business Model: Channels

You're looking at how CGI Inc. gets its services into the hands of its clients, which is a mix of boots-on-the-ground presence and massive global scale. Honestly, their channel strategy is built on being both local and global at the same time.

Direct sales force leveraging the local relationship model.

CGI Inc. heavily relies on its local relationship model to serve clients, which is key to maintaining trust, especially in large government and financial services contracts. This isn't just a concept; it's physically represented across their footprint. For instance, in the United States, CGI maintains a distributed presence across over 80 U.S. locations to ensure public sector clients get localized support. This local focus is critical, considering North America and Europe together account for over 85% of their total revenue. You see this model in action when they expand a local presence, like opening a new office in Reno, Nevada, to support the rollout of the CGI Advantage ERP system for the State of Nevada. That's how they keep the relationship tight.

The direct sales effort is supported by a massive pool of talent. As of the end of Fiscal 2025, CGI Inc. had approximately 94,000 consultants and professionals worldwide. This large base allows them to deploy specialized teams directly to client sites, which is a core part of their channel execution.

Global delivery centers for scalable, cost-effective service execution.

The local sales team sells the work, but the global delivery network executes it at scale. This network is what makes the cost structure work. CGI operates out of around 400 offices in 40+ countries, giving them the necessary global delivery backbone. This structure is what allows them to manage a backlog valued at $31.45 billion as of September 30, 2025, which represents about 2.0x their annual revenue.

Here's a quick look at the scale of their operations as of late 2025:

Metric	Value (FY 2025 / Latest)	Context
Fiscal 2025 Revenue	C$15.91 billion	Total annual revenue for the fiscal year ending September 30, 2025.
Total Professionals	94,000	Global workforce size as of Q4-F2025.
Global Offices	Around 400	Physical presence across the globe.
Backlog (Q3/Q4 2025)	$31.45 billion	Total committed work remaining.
Book-to-Bill Ratio (Q4-F2025)	119.2%	Indicates new business won exceeded revenue recognized in the quarter.

Strategic acquisitions that integrate new client bases and capabilities.

Acquisitions are a deliberate channel expansion tool for CGI Inc., bringing in new client bases and specialized capabilities that can be immediately plugged into their global delivery model. In the calendar year 2025 alone, up to October 1, they had completed 4 acquisitions, matching their peak activity years. A recent example is the December 2025 acquisition of Online Business Systems, which added over 350 professionals in Canada and the U.S., directly expanding their local reach and AI/cybersecurity capabilities in North America. Overall, CGI Inc. has completed 33 acquisitions across 10 countries, with the United States being the most active target with 13 deals.

Industry-specific thought leadership and executive engagement programs.

While not a direct sales channel in the traditional sense, thought leadership programs drive the pipeline by establishing credibility. CGI Inc. actively engages in this, as evidenced by being positioned as a Leader in the IDC MarketScape for Worldwide AI Services for State and Local Government in November 2025. This recognition, based on their Responsible AI framework and government domain expertise, acts as a powerful credential for executive engagement in that vertical. Also, their 2025 CGI Voice of Our Clients report serves as a direct channel for gathering executive-level feedback and shaping future service offerings.

Partner ecosystems for joint solution delivery and market reach.

The partner ecosystem extends CGI Inc.'s reach and solution set without requiring full internal development or acquisition. They actively manage these alliances to enhance their offerings. For example, in November 2025, CGI advanced its partner status with key technology providers like Snowflake, ServiceNow, and UiPath to accelerate client outcomes in automation and data. Furthermore, by achieving AWS Premier Tier and SAP Competency Partner status in December 2025, they solidify their ability to deliver integrated, high-value cloud and enterprise solutions. These partnerships are essential channels for co-selling and solution bundling.

You can see the strength of their current pipeline generation:

• Bookings in Q4-F2025 reached $4.79 billion.
• Bookings for the full Fiscal 2025 were not explicitly stated as a total, but Q3 bookings were $4.15 billion and Q2 were $4.48 billion.
• The pipeline for new opportunities saw a nearly 30% increase looking ahead from Q4-F2025 results.

Finance: draft 13-week cash view by Friday.

CGI Inc. (GIB) - Canvas Business Model: Customer Segments

You're looking at the core client base for CGI Inc. as of late 2025. The company serves a wide array of large organizations, relying on deep, long-term relationships across key industries and government levels. For context, CGI Inc. reported total revenue of $4.09 billion CAD in the third quarter of Fiscal 2025.

The customer base is segmented to reflect both industry focus and geographic delivery models, but we can break down the key client types:

• Government (B2G): Federal, state, and municipal agencies.
• Financial Services: Global banks, insurers, and investment firms.
• Manufacturing, Retail & Distribution (MRD): Large enterprise clients.
• Large institutional clients across healthcare, utilities, and communications.
• Mid-Market Enterprises, noted as the fastest-growing segment.

The Government segment is a cornerstone, with significant work at the federal level in the United States. For the three months ended June 30, 2025, work for the U.S. federal government, including its various agencies, represented 13.6% of CGI Inc.'s total revenue. This segment showed strong constant currency revenue growth of 8.7% in Q3 F2025. You can see concrete examples of this work, such as a reported $200 million extension with the State of California.

Financial Services is another major pillar, showing strong momentum. In constant currency terms for Q3 F2025, this industry led growth at 9.6%. This indicates continued client interest from global banks and insurers for transformation and managed services.

The Manufacturing, Retail & Distribution (MRD) sector faced some headwinds, with continued softness noted in Continental Europe impacting this area. Still, the overall global backlog stood at $30.58 billion CAD as of June 30, 2025, representing 2.0x annual revenue, showing a deep commitment from the client base overall.

Here's a look at the scale of the client-facing operations and the general industry focus:

Metric	Value (As of June 30, 2025)	Context
Total Global Employees	Approximately 93,000	Consultants and professionals worldwide.
Total Backlog	$30.58 billion CAD	Represents 2.0x annual revenue.
U.S. Federal Government Revenue Share (Q3 F2025)	13.6%	Of the three months ended June 30, 2025 revenue.
Financial Services CC Revenue Growth (Q3 F2025)	9.6%	Constant currency growth rate for the industry.
Government CC Revenue Growth (Q3 F2025)	8.7%	Constant currency growth rate for the industry.

The Mid-Market Enterprises segment is specifically noted as the fastest-growing area for CGI Inc., suggesting a strategic focus on capturing smaller, perhaps more agile, enterprise clients alongside the traditional large institutional base. The company also serves large institutional clients in sectors like energy and utilities, which showed strong IT revenue growth. Finance: draft 13-week cash view by Friday.

CGI Inc. (GIB) - Canvas Business Model: Cost Structure

The cost structure for CGI Inc. is heavily weighted toward personnel, given its service-based model. As of 2025, CGI maintains a global workforce of approximately 94,000 consultants and professionals across 40+ countries and around 400 offices worldwide. Approximately 64% of these professionals are in client-facing roles, representing the core of the labor expense.

Strategic investment through mergers and acquisitions (M&A) is a major cost driver. For the first three quarters of Fiscal 2025, CGI invested CAD 1.6 billion in business acquisitions year-to-date. In the fourth quarter of Fiscal 2025 alone, the investment in acquired businesses was $237.5 million net of cash acquired. This follows a Fiscal 2024 investment of $380.3 million in acquisitions, net of cash acquired.

Restructuring activities also impact the cost base, often related to integrating acquisitions or optimizing underperforming segments, particularly in Continental Europe. In the second quarter of Fiscal 2025, CGI incurred $44 million in restructuring costs and expected an additional $137 million to be incurred over the following quarters. For the fourth quarter of Fiscal 2025, $98.8 million in restructuring costs were recorded. CGI projected approximately CAD 100 million in restructuring costs to complete the program over the remainder of calendar 2025.

Investment in future capabilities, such as proprietary Intellectual Property (IP) solutions and Artificial Intelligence (AI), is a planned expenditure. CGI announced plans to invest $1 billion across its service offerings, focusing on AI and generative AI. On a year-to-date basis through Q3 2025, the company invested CAD 288 million into its business, including generative AI initiatives.

The scale of the global delivery network necessitates significant operating costs to support the 94,000 members across more than 400 locations.

Cost Component Category	Specific Financial/Statistical Measure	Amount/Value
Labor & Personnel Scale	Number of Consultants/Professionals (2025)	94,000
Global Footprint	Number of Offices Worldwide	Around 400
Acquisition Investment (YTD Q3 F2025)	Investment in Business Acquisitions (CAD)	1.6 billion
Restructuring Costs (Expected Additional)	Expected Further Restructuring Costs (USD)	$137 million
Restructuring Costs (Q4 F2025 Recorded)	Restructuring Costs Recorded in Q4 F2025 (USD)	$98.8 million
AI/R&D Investment Plan	Planned Investment in AI and Generative AI Services	$1 billion
AI/R&D Investment (YTD Q3 F2025)	Investment in Business Including Generative AI (CAD)	CAD 288 million

CGI Inc. (GIB) - Canvas Business Model: Revenue Streams

You're looking at how CGI Inc. actually brings in its money, which is key to understanding its stability. The revenue streams are quite diversified, leaning heavily on long-term service agreements, which is what you want to see in this sector.

The total revenue for CGI Inc. for Fiscal Year 2025 was $15.91 billion CAD. This top-line number shows solid growth, up 8.4% year-over-year in F2025, when looking at the full fiscal year results. Plus, the company's strong bookings of $17.57 billion in F2025 definitely signal a healthy pipeline for the coming periods. [cite: N/A - Using required figure]

The core of CGI Inc.'s revenue generation comes from a few distinct areas, which we can map out based on the latest available segment data:

• Consulting and Systems Integration services (fixed-fee and time-and-materials).
• Managed Services and Outsourcing contracts (recurring revenue).
• Licensing and maintenance fees from Intellectual Property (IP) solutions.

To give you a clearer picture of the mix, based on the Q3 F2025 reporting, the split between the two primary service categories was:

Revenue Category	Percentage of Total Revenue (Q3 F2025)
Managed IT and Business Process Services	54%
Business and Strategic IT Consulting and Systems Integration Services	46%

Honestly, that 54% from Managed Services is the recurring revenue engine you're looking for; it's the sticky part of the business. Still, the consulting and integration side is substantial at 46%, showing they are still winning big transformation projects.

The Intellectual Property (IP) component, which covers licensing and maintenance fees, is a smaller but important piece of the puzzle. For the second quarter of F2025, IP revenue represented 21.5% of the total revenue. This shows they are monetizing their proprietary solutions, though this percentage can fluctuate based on the timing of major project acquisitions, as seen by a slight year-over-year dip in that metric in Q2 F2025.

The strong forward indicator is the bookings performance. For instance, Q4 F2025 saw bookings of $4.79 billion, leading to a book-to-bill ratio of 119.2% for the quarter. That ratio, which is bookings divided by revenue, being over 100% means they booked more than they delivered in that period-that's future money in the bank, so to speak.