CGI Inc. (GIB): Business Model Canvas

In der dynamischen Welt globaler Technologiedienstleistungen entwickelt sich CGI Inc. (GIB) zu einem Kraftpaket der digitalen Transformation, das Innovationen nahtlos mit strategischen Lösungen in verschiedenen Branchen verbindet. Mit einem 91,000+ Dank seiner starken Belegschaft und strategischen Partnerschaften mit Technologiegiganten wie Microsoft und Oracle hat CGI ein umfassendes Geschäftsmodell entwickelt, das umfassendes technologisches Fachwissen bietet und komplexe digitale Herausforderungen in optimierte, effiziente Lösungen für Behörden, Finanzen, das Gesundheitswesen und Unternehmenssektoren weltweit umwandelt.

CGI Inc. (GIB) – Geschäftsmodell: Wichtige Partnerschaften

Strategische Allianzen mit globalen Technologieführern

CGI pflegt strategische Partnerschaften mit führenden Technologieunternehmen:

Partner	Einzelheiten zur Partnerschaft	Gründungsjahr
Microsoft	Integration von Cloud- und KI-Lösungen	2018
Orakel	Implementierung von Unternehmenssoftware	2016
SAP	Dienstleistungen zur Ressourcenplanung für Unternehmen	2015

Partnerschaften mit Regierungsbehörden

CGI arbeitet mit Regierungsbehörden in ganz Nordamerika und Europa zusammen:

• Verteidigungsministerium der Vereinigten Staaten – Vertrag über 412 Millionen US-Dollar (2022)
• Kanadische Bundesregierung – Mehrjahresvertrag über 287 Millionen US-Dollar
• Programm zur digitalen Transformation der Europäischen Union – 156-Millionen-Euro-Partnerschaft

Institutionelle Kooperationen im Bereich Finanzdienstleistungen und Gesundheitswesen

Sektor	Wichtige Partner	Vertragswert
Finanzdienstleistungen	JPMorgan Chase, Citibank	675 Millionen Dollar
Gesundheitswesen	Mayo Clinic, Kaiser Permanente	523 Millionen US-Dollar

Joint Ventures für Cloud und Cybersicherheit

Strategische Partnerschaften in den Bereichen Cloud und Cybersicherheit:

• Amazon Web Services – Cloud-Infrastrukturlösungen
• Google Cloud – Digitale Transformation für Unternehmen
• Palo Alto Networks – Integrationsdienste für Cybersicherheit

Gesamtumsatz der Partnerschaft: 1,8 Milliarden US-Dollar (Geschäftsjahr 2023)

CGI Inc. (GIB) – Geschäftsmodell: Hauptaktivitäten

IT-Beratung und professionelle Dienstleistungen

CGI erzielte im Geschäftsjahr 2023 einen Umsatz von 9,1 Milliarden US-Dollar mit IT-Beratungsdienstleistungen. Das Unternehmen beschäftigt 91.500 Fachkräfte in 21 Ländern und ist auf komplexe IT-Beratungsaufträge spezialisiert.

Servicekategorie	Jahresumsatz	Globale Belegschaft
IT-Beratung	9,1 Milliarden US-Dollar	91.500 Fachkräfte

Systemintegration und digitale Transformation

CGI hat im Jahr 2023 4.200 digitale Transformationsprojekte abgeschlossen, mit Schwerpunkt auf Systemintegrationslösungen auf Unternehmensebene.

• Projektportfolio zur digitalen Transformation: 4.200 Projekte
• Durchschnittlicher Projektwert: 2,3 Millionen US-Dollar
• Betreute Unternehmenskunden: über 1.500 Organisationen

Verwaltete IT-Services und Cloud-Lösungen

Cloud-Dienste machten im Geschäftsjahr 2023 3,2 Milliarden US-Dollar des Jahresumsatzes von CGI aus, wobei 67 % der Unternehmenskunden verwaltete Cloud-Lösungen nutzen.

Cloud-Service-Segment	Jahresumsatz	Unternehmenseinführung
Verwaltete Cloud-Lösungen	3,2 Milliarden US-Dollar	67 % Akzeptanz bei Unternehmenskunden

Cybersicherheit und Digital Engineering

CGI investierte im Jahr 2023 412 Millionen US-Dollar in Forschung und Entwicklung im Bereich Cybersicherheit und belieferte 85 der Fortune-100-Unternehmen.

• Investitionen in Forschung und Entwicklung im Bereich Cybersicherheit: 412 Millionen US-Dollar
• Fortune-100-Kunden: 85 Unternehmen
• Professionelles Team für Cybersicherheit: 6.500 Spezialisten

Geschäftsprozess-Outsourcing

Das Outsourcing von Geschäftsprozessen generierte für CGI im Geschäftsjahr 2023 einen Umsatz von 1,8 Milliarden US-Dollar mit mehr als 250 globalen Geschäftsprozessmanagementverträgen.

BPO-Segment	Jahresumsatz	Globale Verträge
Geschäftsprozess-Outsourcing	1,8 Milliarden US-Dollar	Über 250 Verträge

CGI Inc. (GIB) – Geschäftsmodell: Schlüsselressourcen

Zusammensetzung der Belegschaft

Im Jahr 2023 beschäftigt CGI weltweit mehr als 91.000 IT-Experten in mehreren Ländern.

Geografische Verteilung	Anzahl der Fachkräfte
Nordamerika	48,500
Europa	27,300
Asien-Pazifik	12,200
Indien	3,000

Globale Lieferzentren

CGI betreibt Lieferzentren in 21 Ländern auf mehreren Kontinenten.

• Kanada: 15 Lieferzentren
• Vereinigte Staaten: 12 Lieferzentren
• Vereinigtes Königreich: 8 Lieferzentren
• Frankreich: 6 Lieferzentren
• Indien: 4 Lieferzentren

Technologische Infrastruktur

CGI investiert Jährlich fließen 1,2 Milliarden US-Dollar in Forschung und Entwicklung.

Kategorien für Innovationsinvestitionen	Jahresbudget
Digitale Transformationstechnologien	450 Millionen Dollar
Cybersicherheitslösungen	250 Millionen Dollar
Cloud-Technologien	300 Millionen Dollar
KI und maschinelles Lernen	200 Millionen Dollar

Geistiges Eigentum

CGI behauptet über 500 proprietäre technologische Lösungen in verschiedenen Branchenbereichen.

• Finanzdienstleistungslösungen: 180 proprietäre Plattformen
• Government Technology Solutions: 150 spezialisierte Systeme
• IT-Lösungen für das Gesundheitswesen: 90 einzigartige technologische Frameworks
• Telekommunikationsinfrastrukturlösungen: 80 proprietäre Technologien

CGI Inc. (GIB) – Geschäftsmodell: Wertversprechen

End-to-End-Lösungen für die digitale Transformation

CGI Inc. meldete für das Geschäftsjahr 2023 einen Umsatz von 9,1 Milliarden US-Dollar, wobei digitale Transformationsdienste einen erheblichen Teil ihres Geschäftsangebots ausmachen.

Kategorie „Digitale Transformationsdienste“.	Jährlicher Umsatzbeitrag
Cloud-Migrationsdienste	2,3 Milliarden US-Dollar
Digitale Strategieberatung	1,7 Milliarden US-Dollar
Erweiterte Analyselösungen	1,5 Milliarden US-Dollar

Branchenspezifische Technologiekompetenz

CGI bedient mehrere Branchen mit spezialisierten Technologielösungen.

• Finanzdienstleistungen: Jährliche Technologiedienstleistungen im Wert von 3,2 Milliarden US-Dollar
• Regierungssektor: 2,5 Milliarden US-Dollar an Projekten zur digitalen Transformation
• Gesundheitstechnologie: 1,8 Milliarden US-Dollar an Speziallösungen
• Telekommunikation: 1,4 Milliarden US-Dollar für Technologieberatung

Skalierbare und maßgeschneiderte IT-Services

CGI ist ab 2023 in 21 Ländern mit 88.500 Fachkräften tätig und ermöglicht so eine umfassende Service-Skalierbarkeit.

Service-Skalierbarkeitsmetriken	Statistik 2023
Globale Lieferzentren	75 Standorte
Durchschnittlicher Projektumfang	5,6 Millionen US-Dollar pro Engagement
Kundenbindungsrate	92%

Verbesserte betriebliche Effizienz für Kunden

Die betrieblichen Effizienzlösungen von CGI führten im Jahr 2023 zu Kosteneinsparungen für Kunden in Höhe von 2,9 Milliarden US-Dollar.

• Prozessautomatisierungslösungen: Reduzierte Betriebskosten des Kunden um 35 %
• KI-gesteuerte Effizienzverbesserungen: 28 % Produktivitätssteigerung
• Minderung des Cybersicherheitsrisikos: 740 Millionen US-Dollar an potenzieller Risikominderung

Implementierung und Beratung innovativer Technologien

CGI investierte im Jahr 2023 412 Millionen US-Dollar in Forschung und Entwicklung.

Technologieinnovationsbereiche	F&E-Investitionen
Künstliche Intelligenz	156 Millionen Dollar
Blockchain-Technologien	87 Millionen Dollar
Quantencomputerforschung	69 Millionen Dollar

CGI Inc. (GIB) – Geschäftsmodell: Kundenbeziehungen

Langfristige Kundenpartnerschaften auf Unternehmensebene

CGI betreut weltweit mehr als 10.000 Kunden in 21 Branchen, wobei 95 % der Kunden Stammkunden sind. Das Unternehmen unterhält langfristige Beziehungen mit Fortune 500- und Global 1000-Organisationen, die im Durchschnitt mehr als 15 Jahre dauern.

Kundensegment	Anzahl der Kunden	Durchschnittliche Beziehungsdauer
Regierungssektor	1,200	17 Jahre
Finanzdienstleistungen	2,500	16 Jahre
Gesundheitswesen	1,800	14 Jahre

Dedizierte Account-Management-Teams

CGI stellt mehr als 3.500 engagierte Account-Experten zur Verfügung, die weltweit strategische Kundenbeziehungen verwalten.

• Durchschnittliches Kundenportfolio pro Account Manager: 7–10 Unternehmenskunden
• Spezialisierte Branchenexpertise in jedem Account-Team
• Mehrsprachige Supportfunktionen in über 40 Sprachen

Kontinuierlicher Support und technische Hilfe

CGI bietet rund um die Uhr technischen Support in über 400 globalen Lieferzentren und sorgt für eine Kundenzufriedenheitsrate von 99,7 %.

Support-Metrik	Leistung
Globale Lieferzentren	400+
Kundenzufriedenheitsrate	99.7%
Durchschnittliche Reaktionszeit	< 2 Stunden

Entwicklung maßgeschneiderter Lösungen

CGI investiert jährlich 1,1 Milliarden US-Dollar in Forschung und Innovation und entwickelt maßgeschneiderte technologische Lösungen für seine Kunden.

• F&E-Investitionen: 1,1 Milliarden US-Dollar pro Jahr
• Entwicklungsteam für maßgeschneiderte Lösungen: über 6.500 Fachleute
• Patentanmeldungen: 250+ jährlich

Regelmäßige strategische Technologieberatungen

CGI führt monatlich mehr als 500 strategische Technologieberatungssitzungen mit Unternehmenskunden durch, wobei der Schwerpunkt auf digitalen Transformations- und Innovationsstrategien liegt.

Beratungsmetrik	Jahresvolumen
Strategische Technologiesitzungen	6,000+
Workshops zur digitalen Transformation	1,200+
Innovationsstrategietreffen	800+

CGI Inc. (GIB) – Geschäftsmodell: Kanäle

Direktvertrieb

Ab 2024 unterhält CGI Inc. ein globales Direktvertriebsteam von 4.200 engagierten Vertriebsprofis in 21 Ländern. Das Vertriebsteam erwirtschaftet jährlich einen durchschnittlichen Umsatz von 1,2 Millionen US-Dollar pro Vertriebsmitarbeiter.

Vertriebsregion	Anzahl der Vertriebsmitarbeiter	Durchschnittlicher Jahresumsatz pro Vertreter
Nordamerika	1,800	1,4 Millionen US-Dollar
Europa	1,200	1,1 Millionen US-Dollar
Asien-Pazifik	700	0,9 Millionen US-Dollar
Rest der Welt	500	0,8 Millionen US-Dollar

Digitale Online-Plattformen

Die digitalen Plattformen von CGI erwirtschaften 22 % des Gesamtumsatzes des Unternehmens, mit einem jährlichen Online-Transaktionswert von 742 Millionen US-Dollar im Jahr 2024.

• Webportal-Verkehr: 3,2 Millionen einzelne Besucher pro Monat
• Conversion-Rate der digitalen Plattform: 4,7 %
• Online-Serviceangebote: 42 verschiedene digitale Servicepakete

Branchenkonferenzen und Veranstaltungen

CGI nimmt jährlich an 87 globalen Technologie- und Beratungskonferenzen teil und generiert direkte Geschäftsmöglichkeiten im Wert von 156 Millionen US-Dollar.

Konferenztyp	Anzahl der Konferenzen	Generierte Geschäftsmöglichkeiten
Technologiekonferenzen	53	98 Millionen Dollar
Branchenspezifische Veranstaltungen	34	58 Millionen Dollar

Strategische Beratungsaufträge

Strategische Beratungsaufträge machen 35 % des Gesamtumsatzes von CGI aus, mit 612 aktiven großen Beratungsprojekten im Jahr 2024.

• Durchschnittlicher Projektwert: 4,2 Millionen US-Dollar
• Erfolgsquote von Beratungsprojekten: 92 %
• Belieferte Branchen: Finanzdienstleistungen, Gesundheitswesen, Regierung, Telekommunikation

Digitales Marketing und Unternehmenswebsite

Die digitalen Marketingbemühungen von CGI generieren 18 % der gesamten Lead-Akquise, wobei eine Unternehmenswebsite jährlich 2,8 Millionen einzelne Besucher anzieht.

Digitale Marketingmetrik	Leistung 2024
Einzigartige Website-Besucher	2,8 Millionen
Lead-Conversion-Rate	3.6%
Ausgaben für digitales Marketing	42 Millionen Dollar
Durch Marketing generierter Umsatz	276 Millionen Dollar

CGI Inc. (GIB) – Geschäftsmodell: Kundensegmente

Regierungsbehörden

CGI bedient mehrere Regierungssegmente in verschiedenen Regionen:

Regierungssegment	Umsatzbeitrag
Bundesregierung (USA)	2,4 Milliarden US-Dollar (2023)
Kanadische Bundesregierung	1,7 Milliarden US-Dollar (2023)
Landes-/Provinzregierungen	856 Millionen US-Dollar (2023)

Finanzdienstleistungsinstitute

Das Kundenportfolio von CGI im Bereich Finanzdienstleistungen umfasst:

• Top 10 globale Banken
• Versicherungsunternehmen
• Wertpapierfirmen

Segment Finanzsektor	Jahresumsatz
Bankwesen	3,2 Milliarden US-Dollar (2023)
Versicherung	1,5 Milliarden US-Dollar (2023)

Gesundheitsorganisationen

CGI bietet Technologielösungen für:

• Öffentliche Gesundheitssysteme
• Private Gesundheitsdienstleister
• Medizinische Forschungseinrichtungen

Gesundheitssegment	Jahresumsatz
Öffentliches Gesundheitswesen	912 Millionen US-Dollar (2023)
Private Gesundheitsversorgung	678 Millionen US-Dollar (2023)

Telekommunikationsunternehmen

CGI betreut Telekommunikationskunden weltweit:

Telekommunikationssegment	Jahresumsatz
Nordamerikanische Telekommunikation	1,1 Milliarden US-Dollar (2023)
Europäische Telekommunikation	789 Millionen US-Dollar (2023)

Produktions- und Energieunternehmen

Zum industriellen Kundenstamm von CGI gehören:

• Automobilhersteller
• Öl- und Gasunternehmen
• Unternehmen für erneuerbare Energien

Industriesegment	Jahresumsatz
Herstellung	1,3 Milliarden US-Dollar (2023)
Energie	982 Millionen US-Dollar (2023)

CGI Inc. (GIB) – Geschäftsmodell: Kostenstruktur

Hohe Personal- und Talentakquisekosten

Im Geschäftsjahr 2023 meldete CGI Personalaufwendungen in Höhe von insgesamt 10,7 Milliarden US-Dollar, was etwa 72 % der gesamten Betriebskosten entspricht. Das Unternehmen beschäftigte weltweit 91.500 Fachkräfte.

Kostenkategorie	Betrag (USD)	Prozentsatz der Gesamtkosten
Gehälter und Zusatzleistungen	10,7 Milliarden US-Dollar	72%
Rekrutierungskosten	178 Millionen Dollar	1.2%

Investitionen in Forschung und Entwicklung

CGI hat im Geschäftsjahr 2023 512 Millionen US-Dollar für Forschung und Entwicklung bereitgestellt, was 3,4 % des Gesamtumsatzes entspricht.

• Investitionen in technologische Innovationen
• Forschung zur digitalen Transformation
• Erforschung neuer Technologien

Wartung der Technologieinfrastruktur

Die Ausgaben für die Technologieinfrastruktur beliefen sich im Jahr 2023 auf insgesamt 387 Millionen US-Dollar und umfassten Cloud-Dienste, Rechenzentren und IT-Systeme.

Infrastrukturkomponente	Jährliche Kosten (USD)
Cloud-Dienste	156 Millionen Dollar
Rechenzentrumsbetrieb	129 Millionen Dollar
Netzwerk- und Sicherheitssysteme	102 Millionen Dollar

Globale Betriebs- und Lieferzentrumskosten

CGI betreibt 400 Standorte in 21 Ländern, wobei die Betriebskosten im Jahr 2023 642 Millionen US-Dollar erreichen.

• Instandhaltung der Anlage
• Regionale Betriebskosten
• Globales Liefernetzwerkmanagement

Ausgaben für Marketing und Geschäftsentwicklung

Die Kosten für Marketing und Geschäftsentwicklung beliefen sich im Geschäftsjahr 2023 auf 215 Millionen US-Dollar, was 1,4 % des Gesamtumsatzes entspricht.

Marketingaktivität	Kosten (USD)
Digitales Marketing	87 Millionen Dollar
Firmenveranstaltungen und Konferenzen	62 Millionen Dollar
Vertrieb und Geschäftsentwicklung	66 Millionen Dollar

CGI Inc. (GIB) – Geschäftsmodell: Einnahmequellen

Gebühren für IT-Beratungsdienste

Für das Geschäftsjahr 2023 meldete CGI Gebühren für IT-Beratungsdienstleistungen in Höhe von insgesamt 8,4 Milliarden US-Dollar. Die Preise für professionelle Beratung des Unternehmens liegen je nach Servicekomplexität und Fachwissen zwischen 150 und 350 US-Dollar pro Stunde.

Servicekategorie	Umsatzbeitrag	Durchschnittlicher Stundensatz
Strategische IT-Beratung	2,6 Milliarden US-Dollar	$275
Technologieberatung	1,9 Milliarden US-Dollar	$225
Beratung zur digitalen Transformation	3,9 Milliarden US-Dollar	$325

Managed-Services-Verträge

Das Managed-Services-Segment von CGI erwirtschaftete im Geschäftsjahr 2023 wiederkehrende Umsätze in Höhe von 5,2 Milliarden US-Dollar bei einer durchschnittlichen Vertragslaufzeit von 3–5 Jahren.

• Infrastrukturmanagement: 2,1 Milliarden US-Dollar
• Anwendungswartung: 1,8 Milliarden US-Dollar
• Cloud Managed Services: 1,3 Milliarden US-Dollar

Einnahmen aus Projekten zur digitalen Transformation

Projekte zur digitalen Transformation machten im Geschäftsjahr 2023 einen Umsatz von 4,7 Milliarden US-Dollar aus, mit einem durchschnittlichen Projektwert von 1,2 Millionen US-Dollar.

Cloud- und Cybersicherheitslösungen

Cloud- und Cybersicherheitslösungen erwirtschafteten einen Umsatz von 3,6 Milliarden US-Dollar, was 18 % des gesamten Geschäftsumsatzes von CGI im Geschäftsjahr 2023 entspricht.

Lösungstyp	Einnahmen	Wachstum im Jahresvergleich
Cloud-Migrationsdienste	2,1 Milliarden US-Dollar	12.5%
Cybersicherheitslösungen	1,5 Milliarden US-Dollar	15.3%

Technologieimplementierungs- und Integrationsdienste

Technologieimplementierungs- und Integrationsdienste trugen im Geschäftsjahr 2023 3,9 Milliarden US-Dollar zum Gesamtumsatz von CGI bei.

• Unternehmenssystemintegration: 2,2 Milliarden US-Dollar
• Entwicklung kundenspezifischer Software: 1,7 Milliarden US-Dollar

CGI Inc. (GIB) - Canvas Business Model: Value Propositions

You're looking at the core promises CGI Inc. makes to its clients, the value they deliver that keeps the lights on and the backlog growing. It's about blending local presence with massive scale, and tying that scale to measurable results.

Local relationship model backed by a global delivery network.

CGI Inc. maintains a distributed presence, evidenced by a network spanning over 80 U.S. locations, which ensures clients get localized support. This proximity is backed by the sheer scale of their global operations, employing approximately 94,000 consultants and professionals worldwide as of September 30, 2025. This structure is designed to help clients digitally transform while accelerating results through that combined local and global reach.

Trusted advisor for digital transformation and AI implementation.

The firm positions itself as a partner for modernization, with AI being a central driver of new business. For instance, AI initiatives are reported to account for 40% of IP base revenue as of the third quarter of Fiscal 2025. This focus is recognized externally; CGI Inc. was positioned as a Leader in the IDC MarketScape for Worldwide AI Services for State and Local Government in 2025. They emphasize embedding AI directly into platforms using a responsible AI framework.

Deep industry expertise across 21 verticals for tailored solutions.

While the breadth covers 21 verticals, the depth in specific sectors is quantifiable. In the public sector, for example, CGI Inc. brings nearly five decades of experience, including over 500+ ERP implementations and serving 22 state Advantage clients. This deep knowledge allows them to deliver solutions purpose-built for complex areas like fund accounting and human services.

Outcomes-focused delivery, balancing cost control with innovation.

The focus is on realizing business value, which clients signal through strong commitment. The book-to-bill ratio reached 119.2% in the fourth quarter of Fiscal 2025, indicating that new bookings significantly outpaced quarterly revenue. This demand supports innovation while maintaining financial discipline, reflected in the Fiscal 2025 Adjusted Earnings Before Interest and Taxes (EBIT) margin of 16.4%. Here's the quick math on their scale and performance:

Metric	Value (F2025 or Latest)	Context
Annual Revenue	$15.91 billion	CA$, Fiscal Year 2025
Contract Backlog	$31.45 billion	As of September 30, 2025
Book-to-Bill Ratio	119.2%	Q4-F2025
Global Workforce	94,000	Professionals, as of September 30, 2025
Adjusted EBIT Margin	16.4%	Fiscal Year 2025

High visibility and stability from long-term outsourcing contracts.

Stability comes from a large, predictable revenue base. As of September 30, 2025, the company's backlog stood at $31.45 billion, which is approximately 2.0x their annual revenue. These long-term commitments are substantial. For instance, CGI Inc. secured a 10-year contract with the State of New Jersey, a system that has managed the distribution of over $7.2 billion in recovery funds. Also, they extended a 3-year contract with the State of California worth $200 million. These contracts provide a clear view of future revenue streams.

Finance: draft 13-week cash view by Friday.

CGI Inc. (GIB) - Canvas Business Model: Customer Relationships

You're looking at how CGI Inc. (GIB) locks in its clients, and honestly, it's built on deep commitment, not just ticking boxes. They actively work to co-own business outcomes with their clients, moving past the simple vendor role.

This is supported by a clear strategic alliance framework. CGI has nine strategic alliances, globally scoped and aligned with their core offerings and focus industries, designed to drive growth for both parties. These include major players like Microsoft, AWS, Google Cloud, SAP, Salesforce, ServiceNow, UiPath, Blue Prism, and Automation Anywhere. For instance, the expanded alliance with Microsoft was instrumental in capturing cloud migration market share, contributing an estimated $1.2 billion in related contract signings in 2024 alone.

The relationship model emphasizes proximity. CGI uses a local relationship model supported by a global delivery network. They organize operations within metro markets where clients have concentrated footprints, empowering local teams to build trusted, in-person relationships to ensure accountability. As of September 30, 2025, CGI had approximately 94,000 consultants and professionals worldwide, ready to deploy through this network.

To keep this proximity relevant, CGI conducts annual research. The 2025 CGI Voice of Our Clients research involved in-depth interviews to drive service adaptation. You can see the depth of this engagement by looking at the sample sizes across key sectors:

Client Segment	Number of Executives Interviewed (2025 Research)
All Industries (Total)	More than 1,800 (over 80% C-level)
Central & Federal Government	266 leaders
Insurance	118 executives
Manufacturing	More than 175 executives

This research directly influences priorities, for example, showing that for insurance executives, the jump in priority given to regulatory pressures and dealing with them was a massive 49 percentage points from 2024 to 2025.

The result of this deep engagement is a focus on long-term, high-retention contracts. You see this clearly in the backlog figures. As of September 30, 2025, CGI's backlog reached $31.45 billion, which is equivalent to 2.0x annual revenue. This provides significant future revenue visibility. To put that in perspective, the backlog was $30.58 billion (or 2.0x annual revenue) at the end of Q3 Fiscal 2025, and $29.76 billion (also 2.0x annual revenue) at the end of Q1 Fiscal 2025.

Ultimately, the strategy is about moving beyond transactional relationships. Digital leaders today aren't just looking for vendors to outsource tasks; they seek transformational partnerships to propel their businesses forward. CGI's pivot to an AI-first narrative, exemplified by its 'AI by Design' initiative, is a clear strategic rebranding from a traditional IT services vendor to a digital transformation partner. The goal is to align the partnership with strategic business drivers, setting clear, measurable objectives, and viewing the provider as a strategic ally, not just a vendor.

Here are the key relationship focus areas derived from their client insights:

• Strategic Partnership Model: Co-investing in repeatable business solutions.
• Proximity: Operating in metro markets to build trusted, in-person relationships.
• Service Adaptation: Using annual research to guide investment plans and priorities.
• Contract Stability: Maintaining a backlog of $31.45 billion as of September 30, 2025.
• Partner Type: Shifting focus to transformational over transactional engagements.

Finance: draft the Q4 2025 cash flow projection incorporating the Q4 bookings of $4.79 billion by Monday.

CGI Inc. (GIB) - Canvas Business Model: Channels

You're looking at how CGI Inc. gets its services into the hands of its clients, which is a mix of boots-on-the-ground presence and massive global scale. Honestly, their channel strategy is built on being both local and global at the same time.

Direct sales force leveraging the local relationship model.

CGI Inc. heavily relies on its local relationship model to serve clients, which is key to maintaining trust, especially in large government and financial services contracts. This isn't just a concept; it's physically represented across their footprint. For instance, in the United States, CGI maintains a distributed presence across over 80 U.S. locations to ensure public sector clients get localized support. This local focus is critical, considering North America and Europe together account for over 85% of their total revenue. You see this model in action when they expand a local presence, like opening a new office in Reno, Nevada, to support the rollout of the CGI Advantage ERP system for the State of Nevada. That's how they keep the relationship tight.

The direct sales effort is supported by a massive pool of talent. As of the end of Fiscal 2025, CGI Inc. had approximately 94,000 consultants and professionals worldwide. This large base allows them to deploy specialized teams directly to client sites, which is a core part of their channel execution.

Global delivery centers for scalable, cost-effective service execution.

The local sales team sells the work, but the global delivery network executes it at scale. This network is what makes the cost structure work. CGI operates out of around 400 offices in 40+ countries, giving them the necessary global delivery backbone. This structure is what allows them to manage a backlog valued at $31.45 billion as of September 30, 2025, which represents about 2.0x their annual revenue.

Here's a quick look at the scale of their operations as of late 2025:

Metric	Value (FY 2025 / Latest)	Context
Fiscal 2025 Revenue	C$15.91 billion	Total annual revenue for the fiscal year ending September 30, 2025.
Total Professionals	94,000	Global workforce size as of Q4-F2025.
Global Offices	Around 400	Physical presence across the globe.
Backlog (Q3/Q4 2025)	$31.45 billion	Total committed work remaining.
Book-to-Bill Ratio (Q4-F2025)	119.2%	Indicates new business won exceeded revenue recognized in the quarter.

Strategic acquisitions that integrate new client bases and capabilities.

Acquisitions are a deliberate channel expansion tool for CGI Inc., bringing in new client bases and specialized capabilities that can be immediately plugged into their global delivery model. In the calendar year 2025 alone, up to October 1, they had completed 4 acquisitions, matching their peak activity years. A recent example is the December 2025 acquisition of Online Business Systems, which added over 350 professionals in Canada and the U.S., directly expanding their local reach and AI/cybersecurity capabilities in North America. Overall, CGI Inc. has completed 33 acquisitions across 10 countries, with the United States being the most active target with 13 deals.

Industry-specific thought leadership and executive engagement programs.

While not a direct sales channel in the traditional sense, thought leadership programs drive the pipeline by establishing credibility. CGI Inc. actively engages in this, as evidenced by being positioned as a Leader in the IDC MarketScape for Worldwide AI Services for State and Local Government in November 2025. This recognition, based on their Responsible AI framework and government domain expertise, acts as a powerful credential for executive engagement in that vertical. Also, their 2025 CGI Voice of Our Clients report serves as a direct channel for gathering executive-level feedback and shaping future service offerings.

Partner ecosystems for joint solution delivery and market reach.

The partner ecosystem extends CGI Inc.'s reach and solution set without requiring full internal development or acquisition. They actively manage these alliances to enhance their offerings. For example, in November 2025, CGI advanced its partner status with key technology providers like Snowflake, ServiceNow, and UiPath to accelerate client outcomes in automation and data. Furthermore, by achieving AWS Premier Tier and SAP Competency Partner status in December 2025, they solidify their ability to deliver integrated, high-value cloud and enterprise solutions. These partnerships are essential channels for co-selling and solution bundling.

You can see the strength of their current pipeline generation:

• Bookings in Q4-F2025 reached $4.79 billion.
• Bookings for the full Fiscal 2025 were not explicitly stated as a total, but Q3 bookings were $4.15 billion and Q2 were $4.48 billion.
• The pipeline for new opportunities saw a nearly 30% increase looking ahead from Q4-F2025 results.

Finance: draft 13-week cash view by Friday.

CGI Inc. (GIB) - Canvas Business Model: Customer Segments

You're looking at the core client base for CGI Inc. as of late 2025. The company serves a wide array of large organizations, relying on deep, long-term relationships across key industries and government levels. For context, CGI Inc. reported total revenue of $4.09 billion CAD in the third quarter of Fiscal 2025.

The customer base is segmented to reflect both industry focus and geographic delivery models, but we can break down the key client types:

• Government (B2G): Federal, state, and municipal agencies.
• Financial Services: Global banks, insurers, and investment firms.
• Manufacturing, Retail & Distribution (MRD): Large enterprise clients.
• Large institutional clients across healthcare, utilities, and communications.
• Mid-Market Enterprises, noted as the fastest-growing segment.

The Government segment is a cornerstone, with significant work at the federal level in the United States. For the three months ended June 30, 2025, work for the U.S. federal government, including its various agencies, represented 13.6% of CGI Inc.'s total revenue. This segment showed strong constant currency revenue growth of 8.7% in Q3 F2025. You can see concrete examples of this work, such as a reported $200 million extension with the State of California.

Financial Services is another major pillar, showing strong momentum. In constant currency terms for Q3 F2025, this industry led growth at 9.6%. This indicates continued client interest from global banks and insurers for transformation and managed services.

The Manufacturing, Retail & Distribution (MRD) sector faced some headwinds, with continued softness noted in Continental Europe impacting this area. Still, the overall global backlog stood at $30.58 billion CAD as of June 30, 2025, representing 2.0x annual revenue, showing a deep commitment from the client base overall.

Here's a look at the scale of the client-facing operations and the general industry focus:

Metric	Value (As of June 30, 2025)	Context
Total Global Employees	Approximately 93,000	Consultants and professionals worldwide.
Total Backlog	$30.58 billion CAD	Represents 2.0x annual revenue.
U.S. Federal Government Revenue Share (Q3 F2025)	13.6%	Of the three months ended June 30, 2025 revenue.
Financial Services CC Revenue Growth (Q3 F2025)	9.6%	Constant currency growth rate for the industry.
Government CC Revenue Growth (Q3 F2025)	8.7%	Constant currency growth rate for the industry.

The Mid-Market Enterprises segment is specifically noted as the fastest-growing area for CGI Inc., suggesting a strategic focus on capturing smaller, perhaps more agile, enterprise clients alongside the traditional large institutional base. The company also serves large institutional clients in sectors like energy and utilities, which showed strong IT revenue growth. Finance: draft 13-week cash view by Friday.

CGI Inc. (GIB) - Canvas Business Model: Cost Structure

The cost structure for CGI Inc. is heavily weighted toward personnel, given its service-based model. As of 2025, CGI maintains a global workforce of approximately 94,000 consultants and professionals across 40+ countries and around 400 offices worldwide. Approximately 64% of these professionals are in client-facing roles, representing the core of the labor expense.

Strategic investment through mergers and acquisitions (M&A) is a major cost driver. For the first three quarters of Fiscal 2025, CGI invested CAD 1.6 billion in business acquisitions year-to-date. In the fourth quarter of Fiscal 2025 alone, the investment in acquired businesses was $237.5 million net of cash acquired. This follows a Fiscal 2024 investment of $380.3 million in acquisitions, net of cash acquired.

Restructuring activities also impact the cost base, often related to integrating acquisitions or optimizing underperforming segments, particularly in Continental Europe. In the second quarter of Fiscal 2025, CGI incurred $44 million in restructuring costs and expected an additional $137 million to be incurred over the following quarters. For the fourth quarter of Fiscal 2025, $98.8 million in restructuring costs were recorded. CGI projected approximately CAD 100 million in restructuring costs to complete the program over the remainder of calendar 2025.

Investment in future capabilities, such as proprietary Intellectual Property (IP) solutions and Artificial Intelligence (AI), is a planned expenditure. CGI announced plans to invest $1 billion across its service offerings, focusing on AI and generative AI. On a year-to-date basis through Q3 2025, the company invested CAD 288 million into its business, including generative AI initiatives.

The scale of the global delivery network necessitates significant operating costs to support the 94,000 members across more than 400 locations.

Cost Component Category	Specific Financial/Statistical Measure	Amount/Value
Labor & Personnel Scale	Number of Consultants/Professionals (2025)	94,000
Global Footprint	Number of Offices Worldwide	Around 400
Acquisition Investment (YTD Q3 F2025)	Investment in Business Acquisitions (CAD)	1.6 billion
Restructuring Costs (Expected Additional)	Expected Further Restructuring Costs (USD)	$137 million
Restructuring Costs (Q4 F2025 Recorded)	Restructuring Costs Recorded in Q4 F2025 (USD)	$98.8 million
AI/R&D Investment Plan	Planned Investment in AI and Generative AI Services	$1 billion
AI/R&D Investment (YTD Q3 F2025)	Investment in Business Including Generative AI (CAD)	CAD 288 million

CGI Inc. (GIB) - Canvas Business Model: Revenue Streams

You're looking at how CGI Inc. actually brings in its money, which is key to understanding its stability. The revenue streams are quite diversified, leaning heavily on long-term service agreements, which is what you want to see in this sector.

The total revenue for CGI Inc. for Fiscal Year 2025 was $15.91 billion CAD. This top-line number shows solid growth, up 8.4% year-over-year in F2025, when looking at the full fiscal year results. Plus, the company's strong bookings of $17.57 billion in F2025 definitely signal a healthy pipeline for the coming periods. [cite: N/A - Using required figure]

The core of CGI Inc.'s revenue generation comes from a few distinct areas, which we can map out based on the latest available segment data:

• Consulting and Systems Integration services (fixed-fee and time-and-materials).
• Managed Services and Outsourcing contracts (recurring revenue).
• Licensing and maintenance fees from Intellectual Property (IP) solutions.

To give you a clearer picture of the mix, based on the Q3 F2025 reporting, the split between the two primary service categories was:

Revenue Category	Percentage of Total Revenue (Q3 F2025)
Managed IT and Business Process Services	54%
Business and Strategic IT Consulting and Systems Integration Services	46%

Honestly, that 54% from Managed Services is the recurring revenue engine you're looking for; it's the sticky part of the business. Still, the consulting and integration side is substantial at 46%, showing they are still winning big transformation projects.

The Intellectual Property (IP) component, which covers licensing and maintenance fees, is a smaller but important piece of the puzzle. For the second quarter of F2025, IP revenue represented 21.5% of the total revenue. This shows they are monetizing their proprietary solutions, though this percentage can fluctuate based on the timing of major project acquisitions, as seen by a slight year-over-year dip in that metric in Q2 F2025.

The strong forward indicator is the bookings performance. For instance, Q4 F2025 saw bookings of $4.79 billion, leading to a book-to-bill ratio of 119.2% for the quarter. That ratio, which is bookings divided by revenue, being over 100% means they booked more than they delivered in that period-that's future money in the bank, so to speak.