Grupo de Servicios de Información, Inc. (III): Lienzo del Modelo de Negocio [Actualizado en Ene-2025]

En el panorama de transformación digital en rápida evolución, Information Services Group, Inc. (III) surge como un jugador fundamental, ofreciendo soluciones integrales de consultoría de tecnología que unen la brecha entre estrategias innovadoras e implementación práctica. Al aprovechar un sofisticado lienzo de modelo de negocio, III navega estratégicamente en ecosistemas tecnológicos complejos, brindando servicios de transformación digital de extremo a extremo que capacitan a las empresas en diversas industrias para reimaginar su potencial tecnológico e impulsar ventajas competitivas sostenibles.

Information Services Group, Inc. (iii) - Modelo de negocio: asociaciones clave

Global Technology Consulting and Digital Transformation Partners

Information Services Group, Inc. mantiene asociaciones estratégicas con firmas líderes de consultoría de tecnología global para expandir sus capacidades de transformación digital.

Pareja	Enfoque de asociación	Año establecido
Acentuar	Servicios de transformación digital	2018
Deloitte	Integración de migración e tecnología en la nube	2019
PWC	Consultoría de tecnología empresarial	2017

Alianzas de proveedor de servicios de nube estratégica

ISG colabora con los principales proveedores de servicios en la nube para ofrecer soluciones integrales en la nube.

• Amazon Web Services (AWS) - Socio de nivel avanzado
• Microsoft Azure: competencia de plataforma de nube de oro
• Plataforma en la nube de Google - Socio en la nube estratégica

Asociaciones de proveedores de software empresarial

Proveedor de software	Enfoque tecnológico	Nivel de asociación
SAVIA	Planificación de recursos empresariales	Compañero de platino
Oráculo	Soluciones de nubes y bases de datos	Integrador de sistemas globales
Salesforce	CRM y transformación digital	Socio de implementación estratégica

Colaboraciones de la empresa de consultoría de gestión

Las asociaciones de consultoría de gestión clave mejoran las capacidades de prestación de servicios de ISG en los mercados globales.

• McKinsey & Compañía - Alineación de la estrategia digital
• Boston Consulting Group - Transformación de tecnología
• Bain & Compañía - Consultoría de eficiencia operativa

Information Services Group, Inc. (iii) - Modelo de negocio: actividades clave

Consultoría de asesoramiento y transformación digital

En 2023, Information Services Group (ISG) reportó $ 354.8 millones en ingresos totales de los servicios de consultoría y tecnología.

Categoría de servicio	Ingresos anuales	Porcentaje de ingresos totales
Consultoría de transformación digital	$ 127.6 millones	36%
Servicios de asesoramiento de TI	$ 89.4 millones	25%

Servicios de implementación e integración de tecnología

ISG proporciona soluciones integrales de implementación de tecnología en múltiples sectores.

• Servicios de migración en la nube
• Integración del sistema empresarial
• Implementación de infraestructura digital

Servicios administrados y soporte de infraestructura

Los ingresos por servicios administrados alcanzaron los $ 142.2 millones en 2023, lo que representa el 40% de los ingresos totales de la compañía.

Tipo de soporte de infraestructura	Valor anual del contrato
Servicios administrados en la nube	$ 68.5 millones
Gestión de infraestructura de TI	$ 73.7 millones

Ofertas de investigación e inteligencia de mercado

ISG invirtió $ 12.3 millones en capacidades de investigación e inteligencia de mercado en 2023.

• Investigación de mercado de tecnología
• Análisis de tendencias de transformación digital
• Evaluaciones de paisajes de proveedores

Estrategia digital y optimización de tecnología

Los servicios de estrategia digital generaron $ 87.6 millones en ingresos durante 2023.

Servicio de optimización	Ingresos anuales
Consultoría de tecnología estratégica	$ 45.2 millones
Servicios de optimización digital	$ 42.4 millones

Information Services Group, Inc. (iii) - Modelo de negocio: recursos clave

Profesionales de consultoría de tecnología altamente calificada

A partir de 2024, Information Services Group, Inc. emplea a 1.260 profesionales de consultoría de tecnología a nivel mundial.

Categoría profesional	Número de empleados
Consultores senior	412
Consultores de nivel medio	638
Consultores junior	210

Investigación patentada e ideas del mercado

La empresa mantiene 78 bases de datos de investigación patentadas en múltiples segmentos de tecnología e industria.

Metodologías avanzadas de transformación digital

• Metodologías de transformación digital totalmente documentadas: 24
• Cobertura marco propietaria: 8 verticales de la industria
• Metodología Registros de patentes: 6

Capacidades e infraestructura de entrega global

Región	Centros de entrega	Personal total
América del norte	5	426
Europa	4	312
Asia Pacífico	3	224

Experiencia en propiedad intelectual y tecnología

Activos de propiedad intelectual total registrada: 42 patentes de tecnología

• Transformación de nubes IP: 16 patentes
• Metodología de ciberseguridad IP: 12 patentes
• AI/Aprendizaje automático IP: 14 patentes

Information Services Group, Inc. (iii) - Modelo de negocio: propuestas de valor

Soluciones de transformación digital de extremo a extremo

Information Services Group, Inc. ofrece servicios integrales de transformación digital con las siguientes métricas clave:

Métrico de servicio	Valor
Proyectos de transformación digital totales (2023)	187
Valor promedio del proyecto	$ 2.4 millones
Ingresos de transformación digital	$ 448.3 millones

Servicios de asesoramiento tecnológico en múltiples industrias

ISG proporciona servicios de asesoramiento tecnológico con enfoque específico de la industria:

• Compromisos de asesoramiento de tecnología de salud: 42
• Consultoría de tecnología de servicios financieros: 56
• Proyectos de transformación de tecnología de fabricación: 33
• Ingresos de servicio de asesoramiento total: $ 276.5 millones

Información basada en datos y recomendaciones de tecnología estratégica

Categoría de información	Número de informes	Ingresos generados
Investigación de mercado de tecnología	124	$ 87.6 millones
Evaluaciones de tecnología estratégica	98	$ 65.4 millones

Estrategia digital y soporte de implementación personalizados

Los servicios de estrategia digital personalizados de ISG incluyen:

• Compromisos de estrategia digital personalizada: 76
• Proyectos de soporte de implementación: 63
• Ingresos de estrategia personalizada total: $ 193.2 millones

Experiencia global con comprensión localizada del mercado

Región geográfica	Número de oficinas locales	Ingresos regionales
América del norte	14	$ 312.7 millones
Europa	9	$ 214.5 millones
Asia-Pacífico	7	$ 156.3 millones

Information Services Group, Inc. (iii) - Modelo de negocios: relaciones con los clientes

Compromisos de clientes empresariales a largo plazo

A partir del cuarto trimestre de 2023, Information Services Group, Inc. mantuvo 311 relaciones de clientes de nivel empresarial activo con una duración promedio de contrato de 3.7 años.

Segmento de clientes	Número de clientes	Valor de contrato promedio
Fortune 500 Companies	87	$ 2.4 millones
Global 2000 Enterprises	124	$ 1.8 millones
Organizaciones de mercado medio	100	$750,000

Equipos de gestión de cuentas dedicados

El grupo de servicios de información asigna recursos especializados de gestión de cuentas para las interacciones del cliente.

• Profesionales totales de gestión de cuentas: 142
• Relación promedio de gerente de cliente a cuenta: 2.2: 1
• Experiencia promedio del administrador de cuentas: 8.3 años

Consultoría y apoyo de tecnología continua

La compañía ofrece soporte técnico las 24 horas, los 7 días de la semana en múltiples centros de servicio global.

Canal de soporte	Tiempo de respuesta promedio	Horas de apoyo anuales
Soporte telefónico	12 minutos	48,300 horas
Soporte por correo electrónico	4 horas	36,500 horas
Chat en vivo	7 minutos	22,100 horas

Revisión estratégica regular y discusiones de hoja de ruta de tecnología

Information Services Group realiza revisiones trimestrales de tecnología estratégica con clientes empresariales.

• Reuniones estratégicas trimestrales del cliente: 1,244 reuniones en 2023
• Duración promedio de la reunión: 2.5 horas
• Calificación de satisfacción del cliente para revisiones estratégicas: 4.6/5

Servicios de asesoramiento de transformación digital personalizada

Enfoque de consultoría de transformación digital especializada con ofertas de servicios específicos.

Tipo de servicio de asesoramiento	Número de clientes atendidos	Duración promedio del servicio
Transformación de nubes	76	8 meses
Integración de AI/Machine Learning	54	6 meses
Estrategia de ciberseguridad	92	5 meses

Information Services Group, Inc. (iii) - Modelo de negocio: canales

Gerentes directos de la fuerza de ventas y las relaciones empresariales

A partir de 2023, Information Services Group, Inc. reportó 382 empleados en total, con una porción significativa dedicada a las ventas directas y la gestión de relaciones empresariales.

Tipo de canal de ventas	Número de profesionales	Ingresos anuales promedio por profesional
Gerentes de relaciones empresariales	48	$ 1.2 millones
Representantes de ventas directas	72	$875,000

Plataformas digitales en línea y comunicación basada en la web

El grupo de servicios de información mantiene canales activos de participación digital.

• Sitio web: www.informationservicesgroup.com
• Seguidores de LinkedIn: 24,567
• Seguidores de Twitter: 8,921

Conferencias tecnológicas y eventos de la industria

En 2023, la compañía participó en 17 conferencias de tecnología e industria.

Tipo de evento	Número de eventos	Alcance estimado
Conferencias de tecnología global	8	5.200 asistentes
Simposios de tecnología regional	9	3,100 asistentes

Contenido de marketing digital y liderazgo de pensamiento

Métricas de estrategia de contenido digital para 2023:

• Informes de investigación publicados: 42
• Webinarios realizados: 24
• Papeles blancos lanzados: 18

Red de socios y programas de referencia

Estadísticas del ecosistema de socios para 2023:

Categoría de socio	Número de socios	Ingreso de referencia
Socios tecnológicos	87	$ 12.4 millones
Socios consultores	53	$ 7.6 millones

Information Services Group, Inc. (iii) - Modelo de negocio: segmentos de clientes

Grandes corporaciones empresariales

El Grupo de Servicios de Información (ISG) se dirige a grandes corporaciones empresariales con ingresos anuales que superan los $ 1 mil millones. A partir de 2023, la compañía atendió aproximadamente 250 compañías Fortune 1000.

Característica de segmento	Métrica
Total de clientes empresariales	250
Valor de contrato promedio	$ 3.2 millones
Tasa de retención	87%

Organizaciones de tecnología de mercado medio

ISG se centra en las empresas de tecnología del mercado medio con ingresos anuales entre $ 100 millones y $ 1 mil millones.

• Total de clientes del mercado medio: 175
• Porcentaje de clientes centrados en tecnología: 62%
• Gasto promedio de consultoría de tecnología anual: $ 1.5 millones

Servicios financieros e instituciones bancarias

El sector financiero representa un segmento crítico de clientes para los servicios de consultoría y tecnología de ISG.

Métricas del sector financiero	Puntos de datos
Clientes bancarios totales	85
Porcentaje de ingresos totales	28%
Duración promedio de compromiso del cliente	3.4 años

Empresas de atención médica y farmacéutica

ISG ofrece tecnología especializada y servicios de consultoría a organizaciones de atención médica.

• Clientes de atención médica: 65
• Clientes farmacéuticos: 40
• Ingresos totales del segmento de salud: $ 127 millones (2023)

Entidades gubernamentales y del sector público

ISG atiende a varias organizaciones gubernamentales y del sector público con servicios de transformación digital.

Segmento del sector público	Métrica
Total de clientes gubernamentales	45
Ingresos anuales del sector público	$ 92 millones
Contratos gubernamentales activos	37

Information Services Group, Inc. (iii) - Modelo de negocio: Estructura de costos

Adquisición y retención de talentos profesionales

En 2023, Information Services Group, Inc. reportó gastos totales de personal de $ 279.4 millones. La estructura de compensación de empleados de la empresa incluye:

Categoría de costos	Gasto anual
Salarios base	$ 192.6 millones
Bonos de rendimiento	$ 43.8 millones
Compensación basada en acciones	$ 22.4 millones
Costos de reclutamiento	$ 20.6 millones

Inversiones de investigación y desarrollo

Los gastos de I + D para 2023 totalizaron $ 37.2 millones, lo que representa el 4.8% de los ingresos totales.

• Inversiones de innovación tecnológica: $ 22.5 millones
• Investigación de transformación digital: $ 9.7 millones
• Exploración de tecnología emergente: $ 5.0 millones

Plataformas globales de infraestructura y tecnología

Los costos de infraestructura tecnológica para 2023 fueron de $ 64.3 millones, que incluyen:

Componente de infraestructura	Costo anual
Computación en la nube	$ 24.6 millones
Mantenimiento del centro de datos	$ 18.9 millones
Infraestructura de red y de seguridad	$ 12.8 millones
Licencia de software	$ 8.0 millones

Gastos de marketing y desarrollo empresarial

Los gastos de marketing para 2023 ascendieron a $ 42.1 millones:

• Marketing digital: $ 16.5 millones
• Patrocinios de eventos: $ 8.7 millones
• Habilitación de ventas: $ 10.9 millones
• Comunicación de marca: $ 6.0 millones

Programas continuas de capacitación y mejora de habilidades

Las inversiones de capacitación y desarrollo profesional en 2023 fueron de $ 18.6 millones:

Categoría de entrenamiento	Inversión anual
Desarrollo de habilidades técnicas	$ 9.2 millones
Desarrollo de liderazgo	$ 4.8 millones
Capacitación de cumplimiento y certificación	$ 2.7 millones
Plataformas de aprendizaje en línea	$ 1.9 millones

Information Services Group, Inc. (iii) - Modelo de negocio: flujos de ingresos

Tarifas de servicio de consultoría de tecnología

En el año fiscal 2023, Information Services Group, Inc. informó que las tarifas de servicio de consultoría de tecnología por un total de $ 252.4 millones, lo que representa el 45.6% de los ingresos totales de la compañía.

Categoría de servicio	Monto de ingresos	Porcentaje de ingresos totales
Consultoría de estrategia digital	$ 87.6 millones	34.7%
Consultoría de arquitectura tecnológica	$ 76.3 millones	30.2%
Consultoría de transformación en la nube	$ 88.5 millones	35.1%

Ingresos del proyecto de transformación digital

Los ingresos del proyecto de transformación digital para 2023 alcanzaron los $ 193.7 millones, lo que representa el 35.0% del flujo de ingresos totales de la compañía.

• Proyectos de transformación digital empresarial: $ 112.6 millones
• Iniciativas digitales específicas de la industria: $ 81.1 millones

Contratos recurrentes de servicios administrados

Los contratos recurrentes de servicios administrados generaron $ 84.2 millones en 2023, que constituyen el 15.2% de los ingresos totales.

Tipo de servicio administrado	Valor anual del contrato	Número de contratos
Gestión de infraestructura de TI	$ 42.1 millones	87 contratos
Gestión de operaciones en la nube	$ 32.6 millones	65 contratos
Gestión de ciberseguridad	$ 9.5 millones	42 contratos

Suscripciones de investigación e inteligencia de mercado

Los ingresos por suscripción de inteligencia de mercado ascendieron a $ 27.9 millones en 2023, lo que representa el 5.0% de los ingresos totales de la compañía.

Cargos de implementación e integración de tecnología

Los cargos de implementación e integración de tecnología totalizaron $ 35.8 millones en 2023, lo que representa el 6.5% de los ingresos totales.

Categoría de implementación	Ganancia	Duración promedio del proyecto
Integración de software empresarial	$ 19.6 millones	6-9 meses
Servicios de migración en la nube	$ 16.2 millones	3-6 meses

Information Services Group, Inc. (III) - Canvas Business Model: Value Propositions

You're looking at how Information Services Group, Inc. (III) creates value for its clients right now, late in 2025. It's all about actionable data and guiding massive technology shifts, especially around AI.

Accelerating client transformations to an AI-centric enterprise is a core offering. Information Services Group (III) is right in the middle of the AI boom, helping clients select the right platforms. Their research shows that 85% of companies view investment in Generative AI as critical over the next two years. Furthermore, enterprises are scaling AI adoption, with 31 percent of those deploying AI having brought at least one of their top three most-funded use cases into production as of late 2025, which is more than double the rate seen in 2024.

The firm provides independent, data-driven advice to achieve cost optimization and operational excellence. This advice is grounded in their proprietary data, which helps clients navigate complex technology landscapes. For instance, in the Americas, enterprises are embracing managed services specifically to optimize costs and then reinvest those savings into new initiatives. This focus on efficiency is key, as leaders plan to reinvest savings from cost optimization into AI-enabled transformation.

The value proposition includes reducing client's software spending by an average of 19% through benchmarking. Information Services Group (III) uses its ProBenchmark® tool, which calibrates models using data from ISG-led transactions, to compare client rates against market highs and lows. While the specific software spending reduction figure is not explicitly detailed in recent reports, the firm's Adjusted EBITDA for the third quarter of 2025 was up 19 percent year over year, showing strong internal financial performance driven by client engagement.

Finally, Information Services Group (III) delivers comprehensive market intelligence via research reports like the ISG Buyers Guide™. These guides are distilled from a year of market and product research. For example, the 2025 Buyers Guide™ for AI Platforms assessed over 30 software providers. Similarly, the ISG Buyers Guide™ for DataOps rated and ranked more than 30 software providers.

Here's a quick look at some of the hard numbers underpinning these value propositions as of late 2025:

Value Proposition Metric	Data Point / Statistic
Professionals Worldwide	1,600
Companies Viewing GenAI Investment as Critical (Next 2 Years)	85%
Enterprises with Top 3 AI Use Cases in Production (vs. 2024)	More than double (from 31% in 2025)
Q3 2025 Adjusted EBITDA Growth (Year-over-Year)	Up 19 percent
Software Providers Assessed in 2025 AI Platforms Buyers Guide™	Over 30
Average Cost Savings Target (2023 Survey)	7 percent

The firm's structure supports this value delivery, employing 1,600 professionals globally to help clients maximize technology investments. For you, this means access to data that helps you avoid paying above market rates for roles, as ISG Inform benchmarks IT spend per user against industry peers, flagging variances over 5 percent.

Finance: draft 13-week cash view by Friday.

Information Services Group, Inc. (III) - Canvas Business Model: Customer Relationships

You're looking at how Information Services Group, Inc. (III) keeps its clients engaged, and honestly, it's a mix of deep personal service and scalable digital tools. The core relationship is built on trust established through direct, high-value interactions.

High-touch, expert-led consulting and advisory engagements.

Information Services Group, Inc. (III) positions its experts directly with clients, especially as they navigate complex areas like Artificial Intelligence adoption. The firm influences a massive amount of spending, tracking about $200 billion of technology spending each year across its research and advisory work. This level of market insight is what fuels the expert-led engagements. The focus on high-value advisory work is paying off, as AI-related revenue surged to make up 32% of total sales in the third quarter of 2025.

Data-enabled platforms for long-term client relationships and monitoring.

To keep the relationship sticky beyond the initial project, Information Services Group, Inc. (III) deploys data-enabled platforms. These tools help create long-term value and provide continuous monitoring for clients. For example, platforms like Tango and GovernX are specifically mentioned as boosting client stickiness and supporting multi-year contracts. This digital layer supports the advisory work and helps embed Information Services Group, Inc. (III) deeper into the client's operations.

High client satisfaction, with 98% of clients recommending Information Services Group.

The stated goal for client advocacy is extremely high. The firm aims for 98% of clients to recommend Information Services Group, Inc. (III). This level of endorsement is crucial in the advisory space, where reputation drives new business.

Recurring subscription model for research and data services.

The financial stability of Information Services Group, Inc. (III) relies heavily on its subscription base, which provides predictable revenue. This recurring revenue stream supports margin expansion and a more stable cost structure. In the third quarter of 2025, this model proved robust.

• Recurring revenue accounted for 45% of total revenue in Q3 2025.
• This recurring segment grew by 9% year-over-year in Q3 2025.
• The absolute recurring revenue figure was close to $28 million in Q3 2025.
• Total revenue for Q3 2025 was $62 million.

Here's a quick look at how the revenue mix supported profitability in Q3 2025:

Metric	Value (Q3 2025)
Total Revenue (Excl. Divested Unit)	$62 million
Recurring Revenue Percentage	45%
Recurring Revenue Amount	~$28 million
Adjusted EBITDA Margin	13.5%

The shift toward this higher-quality, recurring revenue mix is what helped drive the adjusted EBITDA margin up by 200 basis points to 13.5% in the third quarter of 2025. It's about making sure that the relationship is not just transactional but built on ongoing service value.

Finance: draft 13-week cash view by Friday.

Information Services Group, Inc. (III) - Canvas Business Model: Channels

You're looking at how Information Services Group, Inc. (III) gets its insights and advisory services into the hands of the market, which is a mix of direct human interaction and scalable digital assets. This is how they push their research and advice out to the world.

The direct engagement channel relies on a significant global footprint. Information Services Group, Inc. (III) has expertise delivered by more than 1,600 digital-ready professionals operating in more than 20 countries worldwide. This global consulting network is the engine for their direct sales force activities. Also, the firm serves a base of more than 900 clients, which includes 75 of the world's top 100 enterprises as of late 2025.

The research publications are a core part of the channel strategy, acting as scalable lead generators and credibility builders. For example, Information Services Group, Inc. (III) is set to publish nearly 200 studies evaluating service providers and software platforms in 2025 alone, covering areas like AI-Driven ADM Services and Digital Sustainability.

The ISG Index is a major influence channel, providing market intelligence that tracks commercial outsourcing contracts with an Annual Contract Value (ACV) of $5 million or more. This index work influences an estimated $200 billion of technology spending each year.

Here's a quick look at the scale of these channel components as of the third quarter of 2025 data:

Channel Metric	Value/Amount	Context/Scope
Global Professional Staff	1,600	Digital-ready professionals operating worldwide
Geographic Reach	More than 20 countries	Where the global consulting network operates
Client Base Size	More than 900 clients	Total enterprise clients served
Top Tier Client Penetration	75 of the world's top 100 enterprises	High-value client segment penetration
ISG Index Influence	About $200 billion	Annual technology spending influenced
2025 Research Output	Nearly 200 studies	Planned publications for the year

Digital platforms are used to distribute this research and engage clients directly. For instance, the ISG Buyers Guide™ for DataOps rates and ranks more than 30 software providers and their products. Furthermore, the ISG Provider Lens™ Quadrant research series combines data-driven research with the real-world experience of ISG's global advisory team to guide sourcing partner selection.

The firm's output is distributed through various digital means, including:

• Proprietary research publications like the ISG Provider Lens™ Quadrant series.
• The ISG Buyers Guide™ series, such as the one for DataOps, which evaluates over 30 providers.
• The ISG Index™, which measures commercial outsourcing contracts with an ACV of $5 million or more.
• Digital platforms for community membership and research distribution.

The direct sales force and consulting network are supported by the firm's financial performance, with Q3 2025 GAAP revenues reported at $62 million (excluding the divested automation unit). This revenue supports the operations that generate the market intelligence used across all channels.

Finance: draft 13-week cash view by Friday.

Information Services Group, Inc. (III) - Canvas Business Model: Customer Segments

You're looking at the core client base for Information Services Group (ISG) as of late 2025. The firm serves a mix of massive global players and specialized entities, focusing heavily on digital transformation and AI adoption across these groups.

Large global enterprises form the bedrock of Information Services Group (ISG)'s client roster. This segment is defined by sheer scale and influence. Information Services Group (ISG) is a trusted partner to more than 900 clients globally. To be specific, this includes 75 of the world's top 100 enterprises. These relationships often involve high-touch consulting engagements and access to proprietary market data.

The second segment involves technology and service providers. These entities use Information Services Group (ISG)'s research and advisory services to gain market validation and sharpen their positioning against competitors. This group leverages Information Services Group (ISG)'s proprietary market data and benchmarking studies to inform their go-to-market strategies.

Public sector organizations represent another key segment, primarily focusing on state and local government entities in the U.S. In the first quarter of 2025, the Americas region saw revenue growth of 17%, which was explicitly driven by double-digit growth in verticals including the public sector. These engagements often center on navigating digital transformations and optimizing IT infrastructure.

The financial services sector, specifically Banking, Financial Services, and Insurance (BFSI), is a major driver, particularly in the Americas. Demand here is strong for both managed services and cloud services. For instance, in the third quarter of 2025, the BFSI industry saw 30% growth within managed services ACV (Annual Contract Value). This follows a trend where the sector showed 21% growth in the fourth quarter of 2024. The focus is clearly on driving efficiency and platform upgrades.

Here's a quick look at the scale of Information Services Group (ISG)'s reach and the market activity defining these segments:

Metric	Value/Amount	Period/Context
Total Clients	More than 900	As of late 2025
Top 100 Enterprise Clients	75	As of late 2025
Americas Managed Services ACV	$5.9 billion	Q2 2025 (up 20% YoY)
Americas Combined Market ACV	$17.3 billion	Q3 2025 (up 30% YoY)
BFSI Managed Services Growth	30%	Q3 2025
AI-Related Revenue Share	32%	Q3 2025 (4x year-over-year growth)

The services sought by these customer segments often align with Information Services Group (ISG)'s key focus areas, which you can see reflected in their overall revenue mix:

• AI-related work accounted for approximately 32% of revenue in Q3 2025.
• Recurring revenue held steady at about 45% of total revenue, close to $28 million in Q3 2025.
• The Americas region saw its revenue grow by 11% in Q3 2025, excluding the divested automation unit.
• The firm employs 1,600 professionals worldwide to service these segments.

If onboarding for a new client engagement takes longer than expected, churn risk rises, defintely.

Finance: draft 13-week cash view by Friday.

Information Services Group, Inc. (III) - Canvas Business Model: Cost Structure

You're looking at the core expenses Information Services Group (III) manages to deliver its advisory services. The largest chunk of cost, as you'd expect for a knowledge-based firm, is people. The cost structure is heavily weighted toward talent acquisition and retention.

Employee compensation and benefits for over 1,600 professionals (largest cost driver).

As of August 2025, Information Services Group (III) had approximately 1,600 employees. This represents the primary fixed and variable cost base. For comparison, the year-end 2024 headcount was 1,323 people worldwide. The compensation package must remain competitive to retain the experienced advisors and analysts that form the core value proposition.

Operating expenses for a global footprint across more than 20 countries.

The global nature of Information Services Group (III)'s operations means significant overhead tied to maintaining a presence across multiple jurisdictions, even if the exact number of countries isn't explicitly stated in recent filings. The distribution of revenue gives you a sense of where the bulk of those operating costs are likely concentrated. For the third quarter of 2025, the regional revenue split shows the Americas as the dominant market:

Region	Q3 2025 Revenue (Reported)	Q3 2025 Revenue Growth (Ex-Divested)
Americas	$42.2 million	Up 11 percent
Europe	$16.0 million	Up 7 percent
Asia Pacific (APAC)	$4.2 million	Down 15 percent

The total reported GAAP revenue for Q3 2025 was $62 million. Operating expenses include costs associated with supporting these global offices, which is a necessary expense to serve their client base, which includes 75 of the world's top 100 enterprises.

Technology and data maintenance costs for proprietary databases.

Information Services Group (III) differentiates itself with its data repository of recent, comparable transactions and benchmarking data. While the exact dollar amount for technology and data maintenance isn't broken out separately in the latest summaries, the focus on AI-centered products and services suggests significant, ongoing investment in proprietary platforms like ISG Digital. The company's TTM revenue as of September 30, 2025, was $241.29 million. This revenue funds the infrastructure required to generate the insights clients pay for.

Increased costs and complexity from H-1B visa policy changes.

New policy changes in late 2025 have directly impacted the cost of sourcing specialized talent in the U.S. Specifically, a proclamation introduced a one-time fee of $100,000 for new H-1B petitions filed abroad, effective September 21, 2025. This fee is a massive increase from previous costs, which ranged from about $1,000 to $4,500.

This policy is explicitly noted to add cost and complexity to the industry. For large IT services firms, this could translate to substantial incremental costs; one brokerage estimated an impact of $150-$500 million in additional fees for Tier 1 names annually. Information Services Group (III) is an IT services provider, meaning this new fee structure directly pressures their cost base for U.S.-based specialized roles, potentially eroding the cost arbitrage previously available.

The company's cost management focus is also evident in its margin performance:

• Adjusted EBITDA margin for Q3 2025 was 13.5 percent.
• This margin represented an increase of nearly 200 basis points year-over-year.
• The improvement was driven by a more profitable mix of business and continued focus on operating efficiency.

Finance: draft 13-week cash view by Friday.

Information Services Group, Inc. (III) - Canvas Business Model: Revenue Streams

You're looking at how Information Services Group, Inc. (III) brings in money as of late 2025. The revenue mix is clearly shifting toward more predictable sources, which is a good sign for financial stability.

The reported third-quarter GAAP Revenues for Information Services Group, Inc. (III) were $62.4 million. Management has set a clear goal to further enhance its recurring revenue streams, targeting over $120 million in recurring revenue by 2026.

Here's a snapshot of the key revenue components from the third quarter of 2025:

Revenue Category	Reported Q3 2025 Amount/Metric	Context/Growth
Total GAAP Revenue	$62.4 million	Up 8% versus prior year (excluding divested unit).
Recurring Revenue	Approximately $28 million	Represents about 45% of total revenue.
AI-Related Revenue	Approximately $20 million	Made up ~32% of total revenue in Q3 2025.

The shift toward subscriptions is a major theme in the revenue structure. Recurring Revenue from Research and Data Subscriptions is a core component, showing solid momentum.

• Recurring revenue grew by 9% in Q3 2025.
• This segment is robust, supporting margin expansion and a more predictable cost structure.

Advisory and Consulting Services, which are project-based fees, still form a significant portion of the total, often tied to large transformation efforts. The strong performance in AI-centered work suggests a high-value component within these services. For instance, AI-related work accounted for approximately $20 million of the total Q3 revenue.

Managed Governance and Risk Services fees are part of the overall service delivery, often bundled with platform access. While specific standalone figures for this exact category aren't detailed, it contributes to the overall recurring base. The company's 'as-a-service' forecast was raised from 21% to 25%, indicating growth in these platform-enabled services. The Americas region was a standout performer, with revenue up 11% in Q3 2025.