Information Services Group, Inc. (III): Business Model Canvas

In der sich schnell entwickelnden Landschaft der digitalen Transformation erweist sich Information Services Group, Inc. (III) als zentraler Akteur und bietet umfassende Technologieberatungslösungen, die die Lücke zwischen innovativen Strategien und praktischer Umsetzung schließen. Durch die Nutzung eines ausgefeilten Business Model Canvas navigiert III strategisch durch komplexe technologische Ökosysteme und bietet durchgängige digitale Transformationsdienste, die Unternehmen in verschiedenen Branchen in die Lage versetzen, ihr technologisches Potenzial neu zu denken und nachhaltige Wettbewerbsvorteile zu erzielen.

Information Services Group, Inc. (III) – Geschäftsmodell: Wichtige Partnerschaften

Globale Partner für Technologieberatung und digitale Transformation

Information Services Group, Inc. unterhält strategische Partnerschaften mit führenden globalen Technologieberatungsunternehmen, um seine Fähigkeiten im Bereich der digitalen Transformation zu erweitern.

Partner	Partnerschaftsfokus	Gründungsjahr
Accenture	Dienstleistungen zur digitalen Transformation	2018
Deloitte	Cloud-Migration und Technologieintegration	2019
PwC	Beratung im Bereich Unternehmenstechnologie	2017

Strategische Cloud-Service-Provider-Allianzen

ISG arbeitet mit großen Cloud-Dienstanbietern zusammen, um umfassende Cloud-Lösungen bereitzustellen.

• Amazon Web Services (AWS) – Advanced Tier Partner
• Microsoft Azure – Gold-Cloud-Plattform-Kompetenz
• Google Cloud Platform – Strategischer Cloud-Partner

Partnerschaften mit Anbietern von Unternehmenssoftware

Softwareanbieter	Technologiefokus	Partnerschaftsebene
SAP	Unternehmensressourcenplanung	Platin-Partner
Orakel	Cloud- und Datenbanklösungen	Globaler Systemintegrator
Salesforce	CRM und digitale Transformation	Strategischer Implementierungspartner

Kooperationen mit Unternehmensberatungsunternehmen

Wichtige Managementberatungspartnerschaften verbessern die Servicebereitstellungsfähigkeiten von ISG auf globalen Märkten.

• McKinsey & Unternehmen – Ausrichtung der digitalen Strategie
• Boston Consulting Group – Technologietransformation
• Bain & Unternehmen - Beratung zur betrieblichen Effizienz

Information Services Group, Inc. (III) – Geschäftsmodell: Hauptaktivitäten

IT-Beratung und Beratung zur digitalen Transformation

Im Jahr 2023 meldete die Information Services Group (ISG) einen Gesamtumsatz von 354,8 Millionen US-Dollar aus Beratungs- und Technologiedienstleistungen.

Servicekategorie	Jahresumsatz	Prozentsatz des Gesamtumsatzes
Beratung zur digitalen Transformation	127,6 Millionen US-Dollar	36%
IT-Beratungsdienste	89,4 Millionen US-Dollar	25%

Technologieimplementierungs- und Integrationsdienste

ISG bietet umfassende Technologieimplementierungslösungen für mehrere Sektoren.

• Cloud-Migrationsdienste
• Integration von Unternehmenssystemen
• Bereitstellung digitaler Infrastruktur

Managed Services und Infrastrukturunterstützung

Der Umsatz mit Managed Services erreichte im Jahr 2023 142,2 Millionen US-Dollar, was 40 % des Gesamtumsatzes des Unternehmens entspricht.

Art der Infrastrukturunterstützung	Jährlicher Vertragswert
Cloud-verwaltete Dienste	68,5 Millionen US-Dollar
IT-Infrastrukturmanagement	73,7 Millionen US-Dollar

Forschungs- und Market-Intelligence-Angebote

ISG investierte im Jahr 2023 12,3 Millionen US-Dollar in Forschungs- und Marktforschungskapazitäten.

• Technologiemarktforschung
• Trendanalyse der digitalen Transformation
• Bewertungen der Anbieterlandschaft

Digitale Strategie und Technologieoptimierung

Digitale Strategiedienste erwirtschafteten im Jahr 2023 einen Umsatz von 87,6 Millionen US-Dollar.

Optimierungsservice	Jahresumsatz
Strategische Technologieberatung	45,2 Millionen US-Dollar
Digitale Optimierungsdienste	42,4 Millionen US-Dollar

Information Services Group, Inc. (III) – Geschäftsmodell: Schlüsselressourcen

Hochqualifizierte Technologieberatungsexperten

Im Jahr 2024 beschäftigt Information Services Group, Inc. weltweit 1.260 Technologieberatungsexperten.

Professionelle Kategorie	Anzahl der Mitarbeiter
Leitende Berater	412
Mittelständische Berater	638
Juniorberater	210

Eigene Forschung und Markteinblicke

Das Unternehmen unterhält 78 proprietäre Forschungsdatenbanken über mehrere Technologie- und Industriesegmente hinweg.

Fortgeschrittene Methoden der digitalen Transformation

• Insgesamt dokumentierte Methoden zur digitalen Transformation: 24
• Abdeckung durch proprietäres Framework: 8 Branchen
• Methodische Patentanmeldungen: 6

Globale Lieferfähigkeiten und Infrastruktur

Region	Lieferzentren	Gesamtpersonal
Nordamerika	5	426
Europa	4	312
Asien-Pazifik	3	224

Kompetenz in den Bereichen geistiges Eigentum und Technologie

Insgesamt registrierte geistige Eigentumswerte: 42 Technologiepatente

• Cloud-Transformations-IP: 16 Patente
• Cybersicherheitsmethodik IP: 12 Patente
• IP für KI/maschinelles Lernen: 14 Patente

Information Services Group, Inc. (III) – Geschäftsmodell: Wertversprechen

End-to-End-Lösungen für die digitale Transformation

Information Services Group, Inc. bietet umfassende digitale Transformationsdienste mit den folgenden Schlüsselkennzahlen:

Servicemetrik	Wert
Gesamtprojekte zur digitalen Transformation (2023)	187
Durchschnittlicher Projektwert	2,4 Millionen US-Dollar
Einnahmen aus der digitalen Transformation	448,3 Millionen US-Dollar

Technologieberatungsdienste für mehrere Branchen

ISG bietet Technologieberatungsdienstleistungen mit branchenspezifischem Fokus:

• Beratungsaufträge im Bereich Gesundheitstechnologie: 42
• Technologieberatung für Finanzdienstleistungen: 56
• Projekte zur Transformation der Fertigungstechnologie: 33
• Gesamtumsatz aus Beratungsdienstleistungen: 276,5 Millionen US-Dollar

Datengesteuerte Erkenntnisse und strategische Technologieempfehlungen

Insight-Kategorie	Anzahl der Berichte	Generierter Umsatz
Technologiemarktforschung	124	87,6 Millionen US-Dollar
Strategische Technologiebewertungen	98	65,4 Millionen US-Dollar

Maßgeschneiderte digitale Strategie und Implementierungsunterstützung

Zu den maßgeschneiderten digitalen Strategiedienstleistungen von ISG gehören:

• Benutzerdefinierte digitale Strategie-Engagements: 76
• Implementierungsunterstützungsprojekte: 63
• Gesamtertrag aus maßgeschneiderten Strategien: 193,2 Millionen US-Dollar

Globale Expertise mit lokalem Marktverständnis

Geografische Region	Anzahl lokaler Niederlassungen	Regionaler Umsatz
Nordamerika	14	312,7 Millionen US-Dollar
Europa	9	214,5 Millionen US-Dollar
Asien-Pazifik	7	156,3 Millionen US-Dollar

Information Services Group, Inc. (III) – Geschäftsmodell: Kundenbeziehungen

Langfristige Engagements für Unternehmenskunden

Im vierten Quartal 2023 unterhielt Information Services Group, Inc. 311 aktive Kundenbeziehungen auf Unternehmensebene mit einer durchschnittlichen Vertragsdauer von 3,7 Jahren.

Kundensegment	Anzahl der Kunden	Durchschnittlicher Vertragswert
Fortune-500-Unternehmen	87	2,4 Millionen US-Dollar
Global 2000-Unternehmen	124	1,8 Millionen US-Dollar
Mittelständische Organisationen	100	$750,000

Dedizierte Account-Management-Teams

Die Information Services Group stellt spezialisierte Account-Management-Ressourcen für Kundeninteraktionen bereit.

• Gesamtzahl der Account-Management-Experten: 142
• Durchschnittliches Kunden-zu-Account-Manager-Verhältnis: 2,2:1
• Durchschnittliche Erfahrung als Account Manager: 8,3 Jahre

Kontinuierliche Technologieberatung und -unterstützung

Das Unternehmen bietet rund um die Uhr technischen Support in mehreren globalen Servicezentren.

Support-Kanal	Durchschnittliche Reaktionszeit	Jährliche Support-Stunden
Telefonsupport	12 Minuten	48.300 Stunden
E-Mail-Support	4 Stunden	36.500 Stunden
Live-Chat	7 Minuten	22.100 Stunden

Regelmäßige Diskussionen zur strategischen Überprüfung und Technologie-Roadmap

Die Information Services Group führt vierteljährlich strategische Technologieprüfungen mit Unternehmenskunden durch.

• Vierteljährliche strategische Kundengespräche: 1.244 Treffen im Jahr 2023
• Durchschnittliche Sitzungsdauer: 2,5 Stunden
• Kundenzufriedenheitsbewertung für strategische Bewertungen: 4,6/5

Personalisierte Beratungsdienste zur digitalen Transformation

Spezialisierter Beratungsansatz für die digitale Transformation mit gezielten Serviceangeboten.

Beratungsdiensttyp	Anzahl der betreuten Kunden	Durchschnittliche Servicedauer
Cloud-Transformation	76	8 Monate
Integration von KI und maschinellem Lernen	54	6 Monate
Cybersicherheitsstrategie	92	5 Monate

Information Services Group, Inc. (III) – Geschäftsmodell: Kanäle

Direktvertriebsmitarbeiter und Unternehmensbeziehungsmanager

Im Jahr 2023 meldete Information Services Group, Inc. insgesamt 382 Mitarbeiter, wobei ein erheblicher Teil dem Direktvertrieb und dem Enterprise Relationship Management gewidmet war.

Vertriebskanaltyp	Anzahl der Fachkräfte	Durchschnittlicher Jahresumsatz pro Fachkraft
Unternehmensbeziehungsmanager	48	1,2 Millionen US-Dollar
Direktvertriebsmitarbeiter	72	$875,000

Digitale Online-Plattformen und webbasierte Kommunikation

Die Information Services Group unterhält aktive digitale Interaktionskanäle.

• Website: www.informationservicesgroup.com
• LinkedIn-Follower: 24.567
• Twitter-Follower: 8.921

Technologiekonferenzen und Branchenveranstaltungen

Im Jahr 2023 nahm das Unternehmen an 17 Technologie- und Branchenkonferenzen teil.

Ereignistyp	Anzahl der Ereignisse	Geschätzte Reichweite
Globale Technologiekonferenzen	8	5.200 Teilnehmer
Regionale Technologiesymposien	9	3.100 Teilnehmer

Inhalte für digitales Marketing und Thought Leadership

Kennzahlen zur Strategie für digitale Inhalte für 2023:

• Veröffentlichte Forschungsberichte: 42
• Durchgeführte Webinare: 24
• Veröffentlichte White Papers: 18

Partnernetzwerk und Empfehlungsprogramme

Statistiken zum Partner-Ökosystem für 2023:

Partnerkategorie	Anzahl der Partner	Empfehlungseinnahmen
Technologiepartner	87	12,4 Millionen US-Dollar
Beratungspartner	53	7,6 Millionen US-Dollar

Information Services Group, Inc. (III) – Geschäftsmodell: Kundensegmente

Große Unternehmen

Die Information Services Group (ISG) richtet sich an große Unternehmen mit einem Jahresumsatz von mehr als 1 Milliarde US-Dollar. Im Jahr 2023 betreute das Unternehmen etwa 250 Fortune-1000-Unternehmen.

Segmentcharakteristik	Metriken
Gesamtzahl der Unternehmenskunden	250
Durchschnittlicher Vertragswert	3,2 Millionen US-Dollar
Retentionsrate	87%

Mittelständische technologieorientierte Unternehmen

ISG konzentriert sich auf mittelständische Technologieunternehmen mit einem Jahresumsatz zwischen 100 Millionen und 1 Milliarde US-Dollar.

• Gesamtzahl der mittelständischen Kunden: 175
• Anteil technologieorientierter Kunden: 62 %
• Durchschnittliche jährliche Ausgaben für Technologieberatung: 1,5 Millionen US-Dollar

Finanzdienstleistungen und Bankinstitute

Der Finanzsektor stellt ein kritisches Kundensegment für die Beratungs- und Technologiedienstleistungen von ISG dar.

Kennzahlen zum Finanzsektor	Datenpunkte
Gesamtzahl der Bankkunden	85
Prozentsatz des Gesamtumsatzes	28%
Durchschnittliche Kundenengagementdauer	3,4 Jahre

Gesundheits- und Pharmaunternehmen

ISG bietet spezialisierte Technologie- und Beratungsdienstleistungen für Gesundheitsorganisationen.

• Kunden im Gesundheitswesen: 65
• Pharmakunden: 40
• Gesamtumsatz des Gesundheitssegments: 127 Millionen US-Dollar (2023)

Regierung und Einrichtungen des öffentlichen Sektors

ISG beliefert verschiedene Regierungs- und öffentliche Organisationen mit Dienstleistungen zur digitalen Transformation.

Segment Öffentlicher Sektor	Metriken
Gesamtzahl der Regierungskunden	45
Jährliche Einnahmen des öffentlichen Sektors	92 Millionen Dollar
Aktive Regierungsverträge	37

Information Services Group, Inc. (III) – Geschäftsmodell: Kostenstruktur

Professionelle Talentakquise und -bindung

Im Jahr 2023 meldete Information Services Group, Inc. einen Personalaufwand von insgesamt 279,4 Millionen US-Dollar. Die Mitarbeitervergütungsstruktur des Unternehmens umfasst:

Kostenkategorie	Jährliche Ausgaben
Grundgehälter	192,6 Millionen US-Dollar
Leistungsprämien	43,8 Millionen US-Dollar
Aktienbasierte Vergütung	22,4 Millionen US-Dollar
Rekrutierungskosten	20,6 Millionen US-Dollar

Forschungs- und Entwicklungsinvestitionen

Die F&E-Ausgaben beliefen sich im Jahr 2023 auf insgesamt 37,2 Millionen US-Dollar, was 4,8 % des Gesamtumsatzes entspricht.

• Investitionen in technologische Innovationen: 22,5 Millionen US-Dollar
• Forschung zur digitalen Transformation: 9,7 Millionen US-Dollar
• Erkundung neuer Technologien: 5,0 Millionen US-Dollar

Globale Infrastruktur- und Technologieplattformen

Die Kosten für die Technologieinfrastruktur beliefen sich im Jahr 2023 auf 64,3 Millionen US-Dollar, darunter:

Infrastrukturkomponente	Jährliche Kosten
Cloud-Computing	24,6 Millionen US-Dollar
Wartung des Rechenzentrums	18,9 Millionen US-Dollar
Netzwerk- und Sicherheitsinfrastruktur	12,8 Millionen US-Dollar
Softwarelizenzierung	8,0 Millionen US-Dollar

Ausgaben für Marketing und Geschäftsentwicklung

Die Marketingausgaben für 2023 beliefen sich auf 42,1 Millionen US-Dollar:

• Digitales Marketing: 16,5 Millionen US-Dollar
• Event-Sponsoring: 8,7 Millionen US-Dollar
• Vertriebsunterstützung: 10,9 Millionen US-Dollar
• Markenkommunikation: 6,0 Millionen US-Dollar

Kontinuierliche Schulungs- und Kompetenzverbesserungsprogramme

Die Investitionen in Aus- und Weiterbildung beliefen sich im Jahr 2023 auf 18,6 Millionen US-Dollar:

Schulungskategorie	Jährliche Investition
Entwicklung technischer Fähigkeiten	9,2 Millionen US-Dollar
Führungskräfteentwicklung	4,8 Millionen US-Dollar
Compliance- und Zertifizierungsschulung	2,7 Millionen US-Dollar
Online-Lernplattformen	1,9 Millionen US-Dollar

Information Services Group, Inc. (III) – Geschäftsmodell: Einnahmequellen

Gebühren für Technologieberatungsdienste

Im Geschäftsjahr 2023 meldete Information Services Group, Inc. Gebühren für Technologieberatungsleistungen in Höhe von insgesamt 252,4 Millionen US-Dollar, was 45,6 % des Gesamtumsatzes des Unternehmens entspricht.

Servicekategorie	Umsatzbetrag	Prozentsatz des Gesamtumsatzes
Digitale Strategieberatung	87,6 Millionen US-Dollar	34.7%
Beratung zur Technologiearchitektur	76,3 Millionen US-Dollar	30.2%
Beratung zur Cloud-Transformation	88,5 Millionen US-Dollar	35.1%

Einnahmen aus Projekten zur digitalen Transformation

Die Einnahmen aus Projekten zur digitalen Transformation beliefen sich im Jahr 2023 auf 193,7 Millionen US-Dollar, was 35,0 % der Gesamteinnahmen des Unternehmens ausmacht.

• Projekte zur digitalen Transformation von Unternehmen: 112,6 Millionen US-Dollar
• Branchenspezifische digitale Initiativen: 81,1 Millionen US-Dollar

Wiederkehrende Managed Services-Verträge

Wiederkehrende Managed-Services-Verträge erwirtschafteten im Jahr 2023 84,2 Millionen US-Dollar, was 15,2 % des Gesamtumsatzes ausmacht.

Verwalteter Servicetyp	Jährlicher Vertragswert	Anzahl der Verträge
IT-Infrastrukturmanagement	42,1 Millionen US-Dollar	87 Verträge
Cloud-Betriebsmanagement	32,6 Millionen US-Dollar	65 Verträge
Cybersicherheitsmanagement	9,5 Millionen US-Dollar	42 Verträge

Abonnements für Forschung und Marktinformationen

Die Einnahmen aus Abonnements für Forschung und Marktinformationen beliefen sich im Jahr 2023 auf 27,9 Millionen US-Dollar, was 5,0 % der Gesamteinnahmen des Unternehmens entspricht.

Gebühren für Technologieimplementierung und -integration

Die Kosten für Technologieimplementierung und -integration beliefen sich im Jahr 2023 auf insgesamt 35,8 Millionen US-Dollar, was 6,5 % des Gesamtumsatzes ausmacht.

Implementierungskategorie	Einnahmen	Durchschnittliche Projektdauer
Integration von Unternehmenssoftware	19,6 Millionen US-Dollar	6-9 Monate
Cloud-Migrationsdienste	16,2 Millionen US-Dollar	3-6 Monate

Information Services Group, Inc. (III) - Canvas Business Model: Value Propositions

You're looking at how Information Services Group, Inc. (III) creates value for its clients right now, late in 2025. It's all about actionable data and guiding massive technology shifts, especially around AI.

Accelerating client transformations to an AI-centric enterprise is a core offering. Information Services Group (III) is right in the middle of the AI boom, helping clients select the right platforms. Their research shows that 85% of companies view investment in Generative AI as critical over the next two years. Furthermore, enterprises are scaling AI adoption, with 31 percent of those deploying AI having brought at least one of their top three most-funded use cases into production as of late 2025, which is more than double the rate seen in 2024.

The firm provides independent, data-driven advice to achieve cost optimization and operational excellence. This advice is grounded in their proprietary data, which helps clients navigate complex technology landscapes. For instance, in the Americas, enterprises are embracing managed services specifically to optimize costs and then reinvest those savings into new initiatives. This focus on efficiency is key, as leaders plan to reinvest savings from cost optimization into AI-enabled transformation.

The value proposition includes reducing client's software spending by an average of 19% through benchmarking. Information Services Group (III) uses its ProBenchmark® tool, which calibrates models using data from ISG-led transactions, to compare client rates against market highs and lows. While the specific software spending reduction figure is not explicitly detailed in recent reports, the firm's Adjusted EBITDA for the third quarter of 2025 was up 19 percent year over year, showing strong internal financial performance driven by client engagement.

Finally, Information Services Group (III) delivers comprehensive market intelligence via research reports like the ISG Buyers Guide™. These guides are distilled from a year of market and product research. For example, the 2025 Buyers Guide™ for AI Platforms assessed over 30 software providers. Similarly, the ISG Buyers Guide™ for DataOps rated and ranked more than 30 software providers.

Here's a quick look at some of the hard numbers underpinning these value propositions as of late 2025:

Value Proposition Metric	Data Point / Statistic
Professionals Worldwide	1,600
Companies Viewing GenAI Investment as Critical (Next 2 Years)	85%
Enterprises with Top 3 AI Use Cases in Production (vs. 2024)	More than double (from 31% in 2025)
Q3 2025 Adjusted EBITDA Growth (Year-over-Year)	Up 19 percent
Software Providers Assessed in 2025 AI Platforms Buyers Guide™	Over 30
Average Cost Savings Target (2023 Survey)	7 percent

The firm's structure supports this value delivery, employing 1,600 professionals globally to help clients maximize technology investments. For you, this means access to data that helps you avoid paying above market rates for roles, as ISG Inform benchmarks IT spend per user against industry peers, flagging variances over 5 percent.

Finance: draft 13-week cash view by Friday.

Information Services Group, Inc. (III) - Canvas Business Model: Customer Relationships

You're looking at how Information Services Group, Inc. (III) keeps its clients engaged, and honestly, it's a mix of deep personal service and scalable digital tools. The core relationship is built on trust established through direct, high-value interactions.

High-touch, expert-led consulting and advisory engagements.

Information Services Group, Inc. (III) positions its experts directly with clients, especially as they navigate complex areas like Artificial Intelligence adoption. The firm influences a massive amount of spending, tracking about $200 billion of technology spending each year across its research and advisory work. This level of market insight is what fuels the expert-led engagements. The focus on high-value advisory work is paying off, as AI-related revenue surged to make up 32% of total sales in the third quarter of 2025.

Data-enabled platforms for long-term client relationships and monitoring.

To keep the relationship sticky beyond the initial project, Information Services Group, Inc. (III) deploys data-enabled platforms. These tools help create long-term value and provide continuous monitoring for clients. For example, platforms like Tango and GovernX are specifically mentioned as boosting client stickiness and supporting multi-year contracts. This digital layer supports the advisory work and helps embed Information Services Group, Inc. (III) deeper into the client's operations.

High client satisfaction, with 98% of clients recommending Information Services Group.

The stated goal for client advocacy is extremely high. The firm aims for 98% of clients to recommend Information Services Group, Inc. (III). This level of endorsement is crucial in the advisory space, where reputation drives new business.

Recurring subscription model for research and data services.

The financial stability of Information Services Group, Inc. (III) relies heavily on its subscription base, which provides predictable revenue. This recurring revenue stream supports margin expansion and a more stable cost structure. In the third quarter of 2025, this model proved robust.

• Recurring revenue accounted for 45% of total revenue in Q3 2025.
• This recurring segment grew by 9% year-over-year in Q3 2025.
• The absolute recurring revenue figure was close to $28 million in Q3 2025.
• Total revenue for Q3 2025 was $62 million.

Here's a quick look at how the revenue mix supported profitability in Q3 2025:

Metric	Value (Q3 2025)
Total Revenue (Excl. Divested Unit)	$62 million
Recurring Revenue Percentage	45%
Recurring Revenue Amount	~$28 million
Adjusted EBITDA Margin	13.5%

The shift toward this higher-quality, recurring revenue mix is what helped drive the adjusted EBITDA margin up by 200 basis points to 13.5% in the third quarter of 2025. It's about making sure that the relationship is not just transactional but built on ongoing service value.

Finance: draft 13-week cash view by Friday.

Information Services Group, Inc. (III) - Canvas Business Model: Channels

You're looking at how Information Services Group, Inc. (III) gets its insights and advisory services into the hands of the market, which is a mix of direct human interaction and scalable digital assets. This is how they push their research and advice out to the world.

The direct engagement channel relies on a significant global footprint. Information Services Group, Inc. (III) has expertise delivered by more than 1,600 digital-ready professionals operating in more than 20 countries worldwide. This global consulting network is the engine for their direct sales force activities. Also, the firm serves a base of more than 900 clients, which includes 75 of the world's top 100 enterprises as of late 2025.

The research publications are a core part of the channel strategy, acting as scalable lead generators and credibility builders. For example, Information Services Group, Inc. (III) is set to publish nearly 200 studies evaluating service providers and software platforms in 2025 alone, covering areas like AI-Driven ADM Services and Digital Sustainability.

The ISG Index is a major influence channel, providing market intelligence that tracks commercial outsourcing contracts with an Annual Contract Value (ACV) of $5 million or more. This index work influences an estimated $200 billion of technology spending each year.

Here's a quick look at the scale of these channel components as of the third quarter of 2025 data:

Channel Metric	Value/Amount	Context/Scope
Global Professional Staff	1,600	Digital-ready professionals operating worldwide
Geographic Reach	More than 20 countries	Where the global consulting network operates
Client Base Size	More than 900 clients	Total enterprise clients served
Top Tier Client Penetration	75 of the world's top 100 enterprises	High-value client segment penetration
ISG Index Influence	About $200 billion	Annual technology spending influenced
2025 Research Output	Nearly 200 studies	Planned publications for the year

Digital platforms are used to distribute this research and engage clients directly. For instance, the ISG Buyers Guide™ for DataOps rates and ranks more than 30 software providers and their products. Furthermore, the ISG Provider Lens™ Quadrant research series combines data-driven research with the real-world experience of ISG's global advisory team to guide sourcing partner selection.

The firm's output is distributed through various digital means, including:

• Proprietary research publications like the ISG Provider Lens™ Quadrant series.
• The ISG Buyers Guide™ series, such as the one for DataOps, which evaluates over 30 providers.
• The ISG Index™, which measures commercial outsourcing contracts with an ACV of $5 million or more.
• Digital platforms for community membership and research distribution.

The direct sales force and consulting network are supported by the firm's financial performance, with Q3 2025 GAAP revenues reported at $62 million (excluding the divested automation unit). This revenue supports the operations that generate the market intelligence used across all channels.

Finance: draft 13-week cash view by Friday.

Information Services Group, Inc. (III) - Canvas Business Model: Customer Segments

You're looking at the core client base for Information Services Group (ISG) as of late 2025. The firm serves a mix of massive global players and specialized entities, focusing heavily on digital transformation and AI adoption across these groups.

Large global enterprises form the bedrock of Information Services Group (ISG)'s client roster. This segment is defined by sheer scale and influence. Information Services Group (ISG) is a trusted partner to more than 900 clients globally. To be specific, this includes 75 of the world's top 100 enterprises. These relationships often involve high-touch consulting engagements and access to proprietary market data.

The second segment involves technology and service providers. These entities use Information Services Group (ISG)'s research and advisory services to gain market validation and sharpen their positioning against competitors. This group leverages Information Services Group (ISG)'s proprietary market data and benchmarking studies to inform their go-to-market strategies.

Public sector organizations represent another key segment, primarily focusing on state and local government entities in the U.S. In the first quarter of 2025, the Americas region saw revenue growth of 17%, which was explicitly driven by double-digit growth in verticals including the public sector. These engagements often center on navigating digital transformations and optimizing IT infrastructure.

The financial services sector, specifically Banking, Financial Services, and Insurance (BFSI), is a major driver, particularly in the Americas. Demand here is strong for both managed services and cloud services. For instance, in the third quarter of 2025, the BFSI industry saw 30% growth within managed services ACV (Annual Contract Value). This follows a trend where the sector showed 21% growth in the fourth quarter of 2024. The focus is clearly on driving efficiency and platform upgrades.

Here's a quick look at the scale of Information Services Group (ISG)'s reach and the market activity defining these segments:

Metric	Value/Amount	Period/Context
Total Clients	More than 900	As of late 2025
Top 100 Enterprise Clients	75	As of late 2025
Americas Managed Services ACV	$5.9 billion	Q2 2025 (up 20% YoY)
Americas Combined Market ACV	$17.3 billion	Q3 2025 (up 30% YoY)
BFSI Managed Services Growth	30%	Q3 2025
AI-Related Revenue Share	32%	Q3 2025 (4x year-over-year growth)

The services sought by these customer segments often align with Information Services Group (ISG)'s key focus areas, which you can see reflected in their overall revenue mix:

• AI-related work accounted for approximately 32% of revenue in Q3 2025.
• Recurring revenue held steady at about 45% of total revenue, close to $28 million in Q3 2025.
• The Americas region saw its revenue grow by 11% in Q3 2025, excluding the divested automation unit.
• The firm employs 1,600 professionals worldwide to service these segments.

If onboarding for a new client engagement takes longer than expected, churn risk rises, defintely.

Finance: draft 13-week cash view by Friday.

Information Services Group, Inc. (III) - Canvas Business Model: Cost Structure

You're looking at the core expenses Information Services Group (III) manages to deliver its advisory services. The largest chunk of cost, as you'd expect for a knowledge-based firm, is people. The cost structure is heavily weighted toward talent acquisition and retention.

Employee compensation and benefits for over 1,600 professionals (largest cost driver).

As of August 2025, Information Services Group (III) had approximately 1,600 employees. This represents the primary fixed and variable cost base. For comparison, the year-end 2024 headcount was 1,323 people worldwide. The compensation package must remain competitive to retain the experienced advisors and analysts that form the core value proposition.

Operating expenses for a global footprint across more than 20 countries.

The global nature of Information Services Group (III)'s operations means significant overhead tied to maintaining a presence across multiple jurisdictions, even if the exact number of countries isn't explicitly stated in recent filings. The distribution of revenue gives you a sense of where the bulk of those operating costs are likely concentrated. For the third quarter of 2025, the regional revenue split shows the Americas as the dominant market:

Region	Q3 2025 Revenue (Reported)	Q3 2025 Revenue Growth (Ex-Divested)
Americas	$42.2 million	Up 11 percent
Europe	$16.0 million	Up 7 percent
Asia Pacific (APAC)	$4.2 million	Down 15 percent

The total reported GAAP revenue for Q3 2025 was $62 million. Operating expenses include costs associated with supporting these global offices, which is a necessary expense to serve their client base, which includes 75 of the world's top 100 enterprises.

Technology and data maintenance costs for proprietary databases.

Information Services Group (III) differentiates itself with its data repository of recent, comparable transactions and benchmarking data. While the exact dollar amount for technology and data maintenance isn't broken out separately in the latest summaries, the focus on AI-centered products and services suggests significant, ongoing investment in proprietary platforms like ISG Digital. The company's TTM revenue as of September 30, 2025, was $241.29 million. This revenue funds the infrastructure required to generate the insights clients pay for.

Increased costs and complexity from H-1B visa policy changes.

New policy changes in late 2025 have directly impacted the cost of sourcing specialized talent in the U.S. Specifically, a proclamation introduced a one-time fee of $100,000 for new H-1B petitions filed abroad, effective September 21, 2025. This fee is a massive increase from previous costs, which ranged from about $1,000 to $4,500.

This policy is explicitly noted to add cost and complexity to the industry. For large IT services firms, this could translate to substantial incremental costs; one brokerage estimated an impact of $150-$500 million in additional fees for Tier 1 names annually. Information Services Group (III) is an IT services provider, meaning this new fee structure directly pressures their cost base for U.S.-based specialized roles, potentially eroding the cost arbitrage previously available.

The company's cost management focus is also evident in its margin performance:

• Adjusted EBITDA margin for Q3 2025 was 13.5 percent.
• This margin represented an increase of nearly 200 basis points year-over-year.
• The improvement was driven by a more profitable mix of business and continued focus on operating efficiency.

Finance: draft 13-week cash view by Friday.

Information Services Group, Inc. (III) - Canvas Business Model: Revenue Streams

You're looking at how Information Services Group, Inc. (III) brings in money as of late 2025. The revenue mix is clearly shifting toward more predictable sources, which is a good sign for financial stability.

The reported third-quarter GAAP Revenues for Information Services Group, Inc. (III) were $62.4 million. Management has set a clear goal to further enhance its recurring revenue streams, targeting over $120 million in recurring revenue by 2026.

Here's a snapshot of the key revenue components from the third quarter of 2025:

Revenue Category	Reported Q3 2025 Amount/Metric	Context/Growth
Total GAAP Revenue	$62.4 million	Up 8% versus prior year (excluding divested unit).
Recurring Revenue	Approximately $28 million	Represents about 45% of total revenue.
AI-Related Revenue	Approximately $20 million	Made up ~32% of total revenue in Q3 2025.

The shift toward subscriptions is a major theme in the revenue structure. Recurring Revenue from Research and Data Subscriptions is a core component, showing solid momentum.

• Recurring revenue grew by 9% in Q3 2025.
• This segment is robust, supporting margin expansion and a more predictable cost structure.

Advisory and Consulting Services, which are project-based fees, still form a significant portion of the total, often tied to large transformation efforts. The strong performance in AI-centered work suggests a high-value component within these services. For instance, AI-related work accounted for approximately $20 million of the total Q3 revenue.

Managed Governance and Risk Services fees are part of the overall service delivery, often bundled with platform access. While specific standalone figures for this exact category aren't detailed, it contributes to the overall recurring base. The company's 'as-a-service' forecast was raised from 21% to 25%, indicating growth in these platform-enabled services. The Americas region was a standout performer, with revenue up 11% in Q3 2025.