Jack Henry & Associates, Inc. (JKHY): Lienzo del Modelo de Negocio [Actualizado en Ene-2025]

En el panorama de tecnología financiera en rápida evolución, Jack Henry & Associates, Inc. (JKHY) se destaca como un innovador fundamental, transformando cómo los bancos comunitarios, las cooperativas de crédito y las instituciones financieras regionales navegan por los desafíos de la banca digital. Al elaborar un intrincado modelo de negocio que integra perfectamente soluciones de software de vanguardia, ciberseguridad robusta e infraestructura tecnológica integral, JKHY se ha posicionado como un facilitador crítico de la prestación de servicios financieros modernos. Esta exploración de su lienzo de modelo de negocio revela el plan estratégico detrás de su éxito, ofreciendo información sobre cómo esta potencia tecnológica continúa revolucionando el ecosistema bancario.

Jack Henry & Associates, Inc. (JKHY) - Modelo de negocios: asociaciones clave

Proveedores de software de tecnología financiera (fintech)

Jack Henry & Associates colabora con múltiples proveedores de software FinTech para mejorar su ecosistema tecnológico.

Tipo de socio	Número de asociaciones	Enfoque estratégico
Socios de software bancario central	12	Soluciones de banca digital
Socios de tecnología de pago	8	Procesamiento de transacciones
Socios de ciberseguridad	5	Gestión de riesgos

Bancos regionales y comunitarios

Jack Henry sirve una porción significativa del mercado de banca regional y comunitaria.

Categoría bancaria	Total de clientes	Penetración del mercado
Bancos regionales	1,100	38%
Bancos comunitarios	2,700	52%

Coeficientes de crédito

• Asociaciones totales de cooperativas de crédito: 1.500
• Cuota de mercado: 45% de las cooperativas de crédito de EE. UU.
• Volumen de transacción anual: $ 1.2 billones

Redes de procesamiento de pagos

Jack Henry mantiene asociaciones estratégicas con las principales redes de pago.

Red de pagos	Nivel de integración	Capacidad de procesamiento de transacciones
Visa	Alto	$ 350 mil millones anualmente
Tarjeta MasterCard	Alto	$ 275 mil millones anuales
tarjeta American Express	Medio	$ 125 mil millones anualmente

Proveedores de servicios en la nube

• Partner Partners Primary Cloud: Amazon Web Services, Microsoft Azure
• Inversión de infraestructura en la nube: $ 42 millones en 2023
• Clientes de migración en la nube: 680 instituciones financieras

Jack Henry & Associates, Inc. (JKHY) - Modelo de negocio: actividades clave

Desarrollo de software para sistemas bancarios

Jack Henry & Associates invirtió $ 472.3 millones en investigación y desarrollo en 2023. La compañía desarrolla soluciones integrales de software bancario para instituciones financieras.

Categoría de software	Inversión de desarrollo anual	Número de soluciones bancarias
Plataformas bancarias centrales	$ 186.5 millones	17 plataformas distintas
Soluciones de banca digital	$ 135.2 millones	12 líneas de productos digitales
Aplicaciones de banca móvil	$ 98.6 millones	8 Soluciones de banca móvil

Soluciones de procesamiento de pagos

Jack Henry procesó $ 2.3 billones en volumen total de transacciones en 2023.

• Procesamiento de tarjeta de crédito: $ 789 mil millones
• Procesamiento de transacciones ACH: $ 612 mil millones
• Redes de pago en tiempo real: $ 345 mil millones

Diseño de plataforma bancaria central

La compañía atiende a 9.500 instituciones financieras con sus plataformas bancarias centrales.

Tipo de plataforma	Penetración del mercado	Ingresos anuales de la plataforma
Plataformas de bancos comunitarios	4.200 instituciones	$ 324.6 millones
Plataformas de cooperativas de crédito	3.100 instituciones	$ 276.3 millones
Plataformas bancarias regionales	1.200 instituciones	$ 215.7 millones

Implementación del servicio de ciberseguridad

Jack Henry asignó $ 156.4 millones a la infraestructura y servicios de ciberseguridad en 2023.

• Sistemas de detección de amenazas: $ 67.2 millones
• Tecnologías de cifrado: $ 45.6 millones
• Monitoreo de cumplimiento: $ 43.6 millones

Atención al cliente y consultoría técnica

La compañía mantiene un equipo de soporte dedicado de 2.800 profesionales técnicos.

Categoría de apoyo	Horas de apoyo anuales	Tiempo de respuesta promedio
Apoyo técnico	412,000 horas	37 minutos
Consultoría de implementación	276,000 horas	48 horas
Servicios de capacitación	98,000 horas	N / A

Jack Henry & Associates, Inc. (JKHY) - Modelo de negocio: recursos clave

Plataformas de tecnología bancaria patentada

Jack Henry & Asociados opera con 5 plataformas de tecnología primaria:

Nombre de la plataforma	Función principal	Penetración del mercado
Episodios	Sistema bancario central	1,100+ instituciones financieras
Centrario	Plataforma de banca comercial	350+ bancos comerciales
Silverlake	Solución bancaria empresarial	500+ grandes instituciones financieras

Extenso talento de ingeniería de software

Jack Henry emplea Más de 7,200 profesionales de la tecnología A partir de 2023:

• Ingenieros de software: 3.450
• Especialistas en arquitectura de la nube: 680
• Expertos de ciberseguridad: 540
• Científicos de datos: 330

Cartera integral de propiedad intelectual

Métricas de propiedad intelectual:

Categoría de IP	Recuento total	Inversión anual
Patentes activas	87	$ 124 millones
Marcas registradas	42	$ 18.5 millones

Infraestructura financiera fuerte

Métricas de recursos financieros:

• Activos totales: $ 4.2 mil millones
• Presupuesto anual de I + D: $ 340 millones
• Efectivo y equivalentes en efectivo: $ 512 millones
• Equidad total: $ 2.8 mil millones

Centros de datos robustos y capacidades en la nube

Detalles de la infraestructura tecnológica:

Componente de infraestructura	Capacidad	Inversión anual
Centros de datos	6 ubicaciones principales	$ 95 millones
Infraestructura en la nube	99.99% de tiempo de actividad	$ 210 millones
Seguridad de la red	Monitoreo 24/7	$ 67 millones

Jack Henry & Associates, Inc. (JKHY) - Modelo de negocio: propuestas de valor

Soluciones de tecnología bancaria integrada

Jack Henry & Associates proporciona soluciones tecnológicas integrales para instituciones financieras. En el año fiscal 2023, la compañía informó:

Categoría de solución tecnológica	Ingresos anuales
Soluciones de procesamiento de núcleo	$ 1.62 mil millones
Soluciones de procesamiento de pagos	$ 789 millones

Plataformas de servicio financiero simplificadas

La compañía ofrece plataformas especializadas con las siguientes capacidades:

• Procesamiento de transacciones en tiempo real
• Infraestructura bancaria basada en la nube
• Herramientas integradas de gestión financiera

Eficiencia operativa mejorada para instituciones financieras

Las soluciones de Jack Henry demuestran mejoras de eficiencia medibles:

Métrica de eficiencia	Porcentaje de mejora
Reducción de costos operativos	22.5%
Mejora de la velocidad de procesamiento	35.7%

Protección avanzada de ciberseguridad

Inversiones y capacidades de ciberseguridad:

• Inversión anual de I + D de ciberseguridad: $ 127 millones
• Precisión de detección de amenazas: 99.3%
• Cumplimiento de los marcos de seguridad NIST

Experiencias de banca digital integrales

Métricas de rendimiento de la plataforma de banca digital:

Servicio digital	Tasa de adopción de usuarios
Banca móvil	78.4%
Administración de cuentas en línea	82.6%

Jack Henry & Associates, Inc. (JKHY) - Modelo de negocio: relaciones con los clientes

Asociaciones de tecnología empresarial a largo plazo

A partir de 2023, Jack Henry & Associates sirve 10,500+ instituciones financieras en todo Estados Unidos. La compañía mantiene una duración de asociación promedio de 15.7 años con sus clientes principales de tecnología bancaria.

Métrico de asociación	Valor
Instituciones financieras totales atendidas	10,500+
Duración promedio de la asociación	15.7 años
Tasa de retención	92.3%

Equipos de gestión de cuentas dedicados

Jack Henry asigna 387 profesionales de gestión de cuentas dedicados Para proporcionar apoyo personalizado para clientes empresariales.

• El administrador promedio de cuentas maneja 27-35 relaciones de institución financiera
• Reuniones trimestrales de revisión comercial realizadas para el 89% de los clientes empresariales
• Tiempo de respuesta promedio para problemas críticos: 2.4 horas

Soporte y actualizaciones de software continuo

En el año fiscal 2023, Jack Henry invirtió $ 392.7 millones en investigación y desarrollo, garantizar mejoras y soporte de software continuo.

Métrico de soporte	Valor anual
Inversión de I + D	$ 392.7 millones
Frecuencia de actualización de software	4-6 veces al año
Disponibilidad de soporte técnico	24/7/365

Servicios de implementación personalizados

Jack Henry proporciona Estrategias de implementación a medida con un tiempo promedio de finalización del proyecto de 6-9 meses para clientes empresariales.

• Tamaño del equipo de implementación: 12-18 profesionales especializados por proyecto
• Tasa de configuración personalizada: 78% de los proyectos de implementación
• Tasa de satisfacción posterior a la implementación: 94%

Consultas regulares de éxito del cliente

La empresa conduce 2-3 sesiones de consulta estratégica anualmente con cada cliente empresarial, centrándose en la alineación de la tecnología y la optimización del rendimiento.

Métrico de consulta	Valor anual
Frecuencia de consulta	2-3 sesiones por cliente
Talleres de alineación estratégica	1 sesión anual integral
Revisión del rendimiento del cliente	Seguimiento de rendimiento trimestral

Jack Henry & Associates, Inc. (JKHY) - Modelo de negocio: canales

Equipo de ventas directas

Jack Henry & Associates mantiene una fuerza de ventas directa dedicada de 1,287 profesionales de ventas a partir de 2023. El equipo de ventas se dirige a las instituciones financieras en diferentes segmentos de mercado, con un tamaño promedio de acuerdo de $ 2.3 millones por cliente de institución financiera.

Métrica del equipo de ventas	2023 datos
Representantes de ventas totales	1,287
Tamaño de trato promedio	$ 2.3 millones
Segmentos del mercado objetivo	Bancos comunitarios, cooperativas de crédito, bancos regionales

Demostraciones de software en línea

Jack Henry ofrece 365 sesiones de demostración de software virtual Anualmente, con un promedio de 47 profesionales de tecnología financiera que asisten a cada evento en línea.

• Las plataformas de demostración virtual incluyen Zoom, equipos de Microsoft y WebEx
• Eventos de exhibición de software trimestral
• Grabaciones de demostración de productos a pedido

Conferencias de tecnología financiera de la industria

Jack Henry participa en 24 principales conferencias de tecnología financiera anualmente, con una inversión de marketing estimada de $ 1.7 millones dedicada a la participación y el patrocinio de la conferencia.

Métricas de participación de la conferencia	2023 datos
Conferencias totales a las que asistió	24
Inversión en marketing de conferencias	$ 1.7 millones

Plataformas de marketing digital

Jack Henry utiliza múltiples canales de marketing digital con un presupuesto total de marketing digital de $ 3.2 millones en 2023.

• Publicidad de LinkedIn: $ 892,000
• ADS de Google: $ 675,000
• Publicaciones digitales específicas de la industria: $ 435,000
• Campañas de reorientación: $ 248,000

Red de asociación estratégica

Jack Henry mantiene 287 asociaciones estratégicas de tecnología y servicio, generando aproximadamente $ 156 millones en ingresos relacionados con la asociación en 2023.

Métricas de asociación	2023 datos
Asociaciones estratégicas totales	287
Ingresos de la asociación	$ 156 millones

Jack Henry & Associates, Inc. (JKHY) - Modelo de negocio: segmentos de clientes

Bancos comunitarios

A partir de 2024, Jack Henry sirve aproximadamente 7,000 bancos comunitarios en los Estados Unidos. Estas instituciones financieras generalmente tienen activos que oscilan entre $ 100 millones y $ 10 mil millones.

Característica de segmento	Datos cuantitativos
Número de clientes de bancos comunitarios	7,000
Tamaño promedio del activo	$ 500 millones - $ 3 mil millones
Penetración del mercado	42% de los bancos comunitarios de EE. UU.

Instituciones financieras regionales

Jack Henry apoya aproximadamente 1,500 instituciones financieras regionales con requisitos de infraestructura tecnológica más complejos.

• Gasto de tecnología anual promedio: $ 5.2 millones
• Rango de activos típico: $ 10 mil millones - $ 50 mil millones
• Cobertura geográfica: operaciones de varios estados

Coeficientes de crédito

Jack Henry atiende a 2.300 cooperativas de crédito en todo el país, lo que representa aproximadamente el 35% del mercado total de cooperativas de crédito de EE. UU.

Métricas de segmento de cooperativas de crédito	Valor
Total Credit Union Clients	2,300
Cuota de mercado	35%
Base de miembros promedio	25,000 - 250,000 miembros

Proveedores de servicios financieros pequeños a medianos

Jack Henry apunta a aproximadamente 3.800 proveedores de servicios financieros más pequeños con soluciones tecnológicas especializadas.

• Ingresos anuales promedio: $ 50 millones - $ 500 millones
• Presupuesto de tecnología: $ 1.5 millones - $ 3.5 millones
• Recuento típico de empleados: 100 - 500 empleados

Organizaciones bancarias rurales y metropolitanas

Jack Henry ofrece soluciones tecnológicas integrales a 2.200 organizaciones bancarias rurales y metropolitanas en 48 estados.

Distribución geográfica	Número de organizaciones
Organizaciones de banca rural	1,400
Organizaciones bancarias metropolitanas	800
Estados totales cubiertos	48

Jack Henry & Associates, Inc. (JKHY) - Modelo de negocio: Estructura de costos

Inversiones de investigación y desarrollo

Para el año fiscal 2023, Jack Henry & Associates invirtió $ 224.7 millones en gastos de investigación y desarrollo, lo que representa el 13.4% de los ingresos totales.

Año fiscal	Inversión de I + D	Porcentaje de ingresos
2023	$ 224.7 millones	13.4%
2022	$ 210.3 millones	12.9%

Gastos de personal de ingeniería de software

Los gastos totales de personal para equipos de ingeniería y tecnología de software en 2023 fueron de aproximadamente $ 386.5 millones.

• Salario promedio de ingeniero de software: $ 112,000
• Fuerza laboral de tecnología total: 3.450 empleados
• Costos generales del personal de tecnología: $ 54.2 millones

Mantenimiento de la infraestructura en la nube

Los costos anuales de infraestructura y mantenimiento de la nube para 2023 totalizaron $ 87.3 millones.

Categoría de servicio en la nube	Costo anual
Alojamiento en la nube	$ 42.6 millones
Mantenimiento de la infraestructura	$ 44.7 millones

Gastos de marketing y ventas

Los gastos de marketing y ventas para el año fiscal 2023 fueron de $ 156.2 millones.

• Presupuesto de marketing digital: $ 38.5 millones
• Compensación del equipo de ventas: $ 87.6 millones
• Plataformas de tecnología de marketing: $ 30.1 millones

Costos de actualización de tecnología continua

La tecnología actualiza las inversiones en 2023 ascendió a $ 132.4 millones.

Categoría de actualización	Inversión
Hardware actualizar	$ 45.3 millones
Licencia de software	$ 57.1 millones
Mejoras de ciberseguridad	$ 30.0 millones

Jack Henry & Associates, Inc. (JKHY) - Modelo de negocios: flujos de ingresos

Tasas de licencia de software

Jack Henry & Los asociados generaron $ 1.71 mil millones en ingresos totales para el año fiscal 2023. Las tarifas de licencia de software comprendían una parte significativa de este flujo de ingresos.

Categoría de ingresos	Cantidad (2023)	Porcentaje de ingresos totales
Licencias de software básicas	$ 482.3 millones	28.2%
Licencias de software complementarias	$ 213.7 millones	12.5%

Servicios de suscripción recurrentes

Los ingresos basados ​​en suscripción representan un componente crítico del modelo de negocio de Jack Henry.

• Suscripciones de software basadas en la nube: $ 395.6 millones
• Suscripciones de servicios alojados: $ 267.4 millones
• Crecimiento anual de ingresos recurrentes: 7.3%

Cargos de implementación e integración

Los servicios profesionales e ingresos por implementación para el año fiscal 2023 totalizaron $ 186.5 millones.

Contratos de soporte técnico

Tipo de contrato de soporte	Ingresos anuales
Contratos de soporte estándar	$ 124.8 millones
Contratos de soporte premium	$ 76.2 millones

Ingresos de la transacción de procesamiento de pagos

Los ingresos basados ​​en transacciones para 2023 alcanzaron $ 338.9 millones.

• Transacciones de procesamiento de tarjetas de crédito: $ 214.6 millones
• ACH y transacciones de pago electrónico: $ 124.3 millones

Jack Henry & Associates, Inc. (JKHY) - Canvas Business Model: Value Propositions

Full technology stack for community financial institutions (FIs)

Jack Henry & Associates, Inc. serves approximately 1,670 bank and credit union core clients. The total client base includes over 5,710 non-core clients. Overall, Jack Henry empowers approximately 7,400 clients.

Open ecosystem that enables rapid integration with third-party fintechs

Jack Henry currently has more than 850 fintechs integrated into its ecosystem. For these fintechs, integration to the banking platform and going live can take fewer than 90 days.

Operational stability and trust, reflected in >99% core client retention

Jack Henry maintains a 99% client retention rate over the history of the company. Total recurring revenue, excluding deconversion revenue, was 92% of total revenue in Q3 (implied FY25).

Modernization via cloud-native solutions and digital transformation

For fiscal year 2025, Core segment non-GAAP adjusted revenue increased 6.0%. In Q1 2026, 77% of core clients were on the Private Cloud, and the company signed seven new cloud contracts. Moving from the private cloud to the public cloud is showing about a 20% to 25% lift. Historically, clients moving from on-prem to the private cloud saw an average revenue increase of about 1.75% across the base.

You should look at the client base migration and size metrics:

Metric	Value	Context/Period
Total Core Clients	1,670	As of August 2025 filing date
Total Non-Core Clients	5,710+	As of August 2025 filing date
Core Clients on Private Cloud	77%	Q1 2026
New Cloud Contracts Signed	7	Q1 2026
Average Banking Core Client Assets (Growth)	$1.26B to $1.29B	CY 2023 to CY 2024
Integrated Fintechs	850+	Current ecosystem size

Enabling smaller FIs to compete with larger banks on digital services

Jack Henry supports over 950 banks in the FDIC's $55 billion and under asset range. The average assets under management for banking core clients grew from $1.26 billion to $1.29 billion between calendar year 2023 and 2024. For credit union core clients, average assets under management grew from $1.17 billion to $1.20 billion over the same period.

Finance: draft 13-week cash view by Friday.

Jack Henry & Associates, Inc. (JKHY) - Canvas Business Model: Customer Relationships

You're looking at how Jack Henry & Associates, Inc. (JKHY) locks in its financial institution clients. It's not just about selling software; it's about becoming the indispensable technology backbone. This relationship focus is why their client retention is so high.

Dedicated, high-touch account management and support model

Jack Henry & Associates, Inc. empowers approximately 7,500 clients with what they call people-inspired innovation and personal service. To be specific about the client base as of their fiscal year-end June 30, 2025, they serve about 1,670 bank and credit union core clients and over 5,710 non-core clients. This scale means the 'high-touch' part is critical to maintain.

The company emphasizes that they help clients innovate faster and strategically differentiate themselves. The support structure is clearly visible in their revenue mix. For the fiscal year ended June 30, 2025, Services and Support revenue hit $1,361,737 thousand, making up 57.3% of their total revenue of $2,375,288 thousand. This recurring service revenue stream is the engine of the relationship.

Long-term, sticky contracts for core processing and hosting

Stickiness is the name of the game here, especially with core processing. Honestly, once a bank or credit union is running on a core system, switching is a massive undertaking. Jack Henry & Associates, Inc. boasts a historical client retention rate of 99%, and that rate hasn't budged recently. That's a powerful number.

The move to their private cloud is a key indicator of long-term commitment. In fiscal 2025, they signed 37 contracts to migrate existing in-house core clients to the private cloud, including 11 in Q4. Following these migrations, 77% of their core client base is now hosted on the Jack Henry private cloud. Here's the quick math on the value of that move: historically, customers migrating from on-premise to the private cloud see about an average of 1.75% revenue increase across the base. What this estimate hides is the operational lock-in that comes with cloud hosting.

Metric	Value (FY Ended June 30, 2025)	Value (Q1 FY2026 Ended Sept 30, 2025)
Client Retention Rate (Historical)	99%	N/A
New Core Deals Signed (FY)	51	N/A
Core Clients Migrated to Private Cloud (FY)	37	N/A
Core Clients on Private Cloud (Cumulative)	77%	N/A
Services and Support Revenue (Yearly)	$1,361,737 thousand	N/A
Services and Support Revenue (Quarterly)	N/A	$376,851 thousand

Consulting and professional services for system implementation

Implementation is a significant part of the relationship, especially for new core deals or cloud migrations. The revenue from these activities shows up in their Services and Support segment. For the full fiscal year ended June 30, 2025, consulting, work order, and release revenues grew by 9.6%. This growth is a direct reflection of ongoing implementation and advisory work.

To be fair, these projects take time. Selling a new deal typically takes 6 to 12 months, and implementing a core deal can add another 12 to 24 months on top of that. This long cycle time further solidifies the relationship over several years.

Community-focused service culture, a key differentiator

The company explicitly states that serving the evolving needs of people and communities is key to their business model. They empower their approximately 7,400 to 7,500 clients with personal service. This culture is supported internally; for example, 40% of Jack Henry & Associates, Inc. associates are trained in Lean Six Sigma Kata. They also introduced a new Community Volunteer Hours benefit in their 2025 Sustainability Report to support this focus.

Continuous product updates and release management

The focus on continuous improvement is evident in their revenue drivers and client engagement. For the three months ended September 30, 2025, growth in data processing and hosting revenue within the cloud was 8.0%. Also, transaction and digital revenue saw a significant jump of 13.9% in that same quarter. This suggests clients are actively adopting newer, likely cloud-based or digital, features. They also host an annual national education conference to demonstrate new products and services to existing clients. The CEO mentioned having over 130 different use cases for AI across the organization as of late 2025, spanning from customer service to development.

Finance: draft 13-week cash view by Friday.

Jack Henry & Associates, Inc. (JKHY) - Canvas Business Model: Channels

You're looking at how Jack Henry & Associates, Inc. gets its technology solutions into the hands of community banks and credit unions. It's a multi-pronged approach that relies heavily on direct relationships and a growing digital footprint.

Direct sales force targeting community banks and credit unions

The direct sales force is central to securing the core processing relationships. Jack Henry & Associates, Inc. empowers approximately 7,500 clients, which includes a mix of banks and credit unions, with technology solutions. This client base is segmented; as of the last filing, they serve approximately 1,670 bank and credit union core clients and over 5,710 non-core clients. Furthermore, they have roughly 5,800 clients that are not Jack Henry core clients today that still purchase various products from them. The sales effectiveness is quite high; for instance, they are seeing about a 50% win rate per year over the last several years. To be specific on recent wins, they secured 28 new core contracts in fiscal 2025, which included 11 in Q3, representing $30 billion in assets. The commitment to existing relationships is evident in their historical client retention rate, which stands at 99%, minus any merger and acquisitions activity.

Metric	Value	Context/Period
Total Empowered Clients	7,500	As of late 2025 reports
Bank and Credit Union Core Clients	1,670	As of June 30, 2025
Non-Core Clients	Over 5,710	As of late 2025
Fiscal 2025 New Core Contracts Won	28	Fiscal Year 2025
Assets Under Contract in New Core Wins (FY2025)	$30 billion	Fiscal Year 2025
Historical Client Retention Rate	99%	Excluding M&A

Cloud-native platform delivery for SaaS offerings

Delivery increasingly leans on the cloud, which drives significant recurring revenue. Recurring revenue accounted for 92% of revenue in Q3 2025. The migration from on-premise to the Jack Henry private cloud is a major channel for revenue uplift. Historically, 77% of customers have made this move, which brings about an average revenue increase of roughly 1.75% across the base-specifically about 1.5% for a credit union and 2% for a bank. As of the Q3 2025 outlook, management projected that 76% of clients were already transitioned to the private cloud. The next step, moving from the private cloud to the public cloud, is already showing a lift of about 20% to 25% for certain modules. Data processing and hosting revenue within the cloud segment saw growth of 11.8% for the three months ended June 30, 2025. The Banno Digital Platform, a key SaaS offering, grew to over 13.7 million registered users, an 18% year-over-year increase.

• Data processing and hosting revenue (cloud) increased 11.8% for the three months ended June 30, 2025.
• Banno Digital Platform registered users reached over 13.7 million.
• Estimated revenue uplift from private cloud migration is an average of 1.75%.
• Projected lift from public cloud migration is 20% to 25% for some modules.

Fintech partner ecosystem (API-integrated solutions)

The ecosystem channel is formalized through API integration capabilities. Jack Henry & Associates, Inc. currently has more than 850 fintechs already integrated into its ecosystem. This collaboration is seen as a key growth driver; in 2025, 83% of credit unions and 60% of banks cited fintech partnerships as a driver of growth. The infrastructure supporting this shifted on July 1, 2025, with the replacement of the Vendor Integration Program by the new Fintech Integration Network (FIN). This network is designed to enhance future integration possibilities across Jack Henry's diverse product offerings.

Industry conferences and client events

Physical and virtual events remain a critical channel for reinforcing relationships and demonstrating new technology. The company hosted a successful Jack Henry Connect conference in fiscal Q1 2025, which reinforced client relationships. Jack Henry & Associates, Inc. also hosts an annual national education conference, providing networking opportunities and product demonstrations for existing clients. International sales, which are a minor channel, accounted for less than 1% of total revenue in fiscal 2025.

Jack Henry & Associates, Inc. (JKHY) - Canvas Business Model: Customer Segments

You're looking at the core client base Jack Henry & Associates, Inc. serves, which is heavily concentrated in the US financial sector. The company empowers approximately 7,400 clients with its technology solutions and services as of fiscal year 2025.

The customer base is clearly segmented across different types of financial institutions, with a strong emphasis on core processing relationships. Here's the quick math on the core client footprint:

Client Type	Core Client Count (Approximate)	Notes
Total Bank and Credit Union Core Clients	1,670	Total institutions using Jack Henry core systems.
Banks (Core Systems)	Over 950	Institutions using core bank integrated data processing systems.
Credit Unions (Core Systems)	Approximately 715	Institutions using core credit union data processing solutions.
Non-Core Clients	Over 5,710	Clients using complementary and payments solutions without a core relationship.

The segment breakdown shows a clear focus on Community Banks (regional and smaller institutions) and Credit Unions (Symitar core system clients), as these form the bulk of the core client base. For instance, Jack Henry & Associates, Inc. is seeing continued success in securing new relationships, tracking for 50 to 55 core wins annually, with 26 to 28 wins year-to-date as of mid-2025, representing over $30 billion in assets from those new wins.

The Regional Financial Institutions are part of the overall approximately 7,400 total clients served, which includes banks ranging from de novo to multi-billion-dollar institutions with assets up to $55 billion. This overall client number is a key metric for understanding the scale of Jack Henry & Associates, Inc.'s market penetration.

For Institutions seeking cloud migration and digital modernization, the data shows significant movement toward Jack Henry & Associates, Inc.'s hosted environments. Currently, 76% of Jack Henry's clients are hosted in a private environment, with expectations to reach a high 90s percentage in migration to the private cloud. Digital modernization is also evidenced by the platform usage metrics you should track:

• The Banno platform has over 13 million active users.
• Over 10 modules in tech modernization are currently in production and testing phases.

Jack Henry & Associates, Inc. (JKHY) - Canvas Business Model: Cost Structure

You're looking at the core expenses that keep Jack Henry & Associates, Inc. running in late 2025. Honestly, the biggest chunk of money goes right back into delivering the services.

Cost of sales, which they often call Cost of Revenue, is the largest single component of the cost structure. For the trailing twelve months ending around the close of fiscal year 2025, this cost hit approximately $1.36 billion. This represented about 57% of total revenue for that period. Cost of revenue growth for the full fiscal year ended June 30, 2025, was driven by higher direct costs consistent with revenue increases and elevated personnel costs, including compensation increases.

Personnel costs are a major factor across the board, especially within Selling, General, and Administrative (SGA) expense. For the fiscal year ended June 30, 2025, SGA expense increased primarily due to higher personnel costs, excluding severance, which included compensation increases and additions to employee headcount over the prior twelve months. This is a key driver you need to watch.

Here's a look at some of the key expense line items for the full fiscal year ended June 30, 2025 (in thousands, unless otherwise noted):

Expense Category	FY2025 Amount (in thousands)	Notes/Context
Cost of Revenue (Cost of Sales)	Approx. $1,360,000	Largest component, 57% of TTM revenue.
Selling, General, and Administrative (SGA)	$278,419	Increased primarily due to personnel costs.
General & Administrative (G&A)	Approx. $283,100	Cited as the largest operating expense in one analysis.
Research and Development (R&D)	$162,771	Increased due to higher personnel costs (net of capitalization).

Jack Henry & Associates, Inc. continues to make significant investment in R&D and product innovation to support its offerings. Research and development expenses for fiscal 2025 totaled $162,771 thousand. This spending is also heavily influenced by personnel costs, including compensation increases and headcount additions in the trailing twelve months, net of capitalization. This focus helps maintain and enhance their core and complementary systems at least once a year.

While specific dollar amounts for cloud infrastructure and data center hosting costs aren't broken out as a standalone line item in the primary summaries, the focus on cloud is evident in revenue growth. Services and support revenue for the fiscal year ended June 30, 2025, was driven in part by growth in data processing and hosting revenue within cloud of 12.0%. This indicates substantial operational expenditure is tied to maintaining and scaling this critical infrastructure.

General & Administrative expenses, which can overlap with SGA depending on the reporting view, were noted in one analysis as amounting to approximately $283.1 million for the trailing twelve months, representing about 51% of total expenses in that context. You should note that GAAP SGA for the full fiscal year 2025 increased 1.7% compared to fiscal 2024, though this figure adjusts higher when excluding certain non-recurring costs.

Key cost drivers you should track include:

• Personnel Costs: Driving increases in both SGA and R&D.
• Direct Costs: Consistent with revenue growth in Cost of Revenue.
• Professional Services: Cited as a contributor to SGA increases.
• Cloud Hosting: Implied significant cost due to 12.0% cloud revenue growth.

Finance: draft 13-week cash view by Friday.

Jack Henry & Associates, Inc. (JKHY) - Canvas Business Model: Revenue Streams

You're looking at the hard numbers for Jack Henry & Associates, Inc.'s revenue generation as of late 2025. This isn't about potential; it's about what they actually booked through the fiscal year ended June 30, 2025, and the latest quarter.

Overall, Jack Henry & Associates, Inc. reported GAAP revenue growth of 7.2% for the full fiscal year 2025, reaching a total of $2.38 billion. The fourth quarter of fiscal 2025 saw GAAP revenue hit $615.4 million, marking a 9.9% increase year-over-year.

The revenue streams are clearly segmented, showing where the growth engine is firing strongest. Here's a breakdown of the key components and their recent performance metrics:

Revenue Stream Performance Metrics (FY2025 vs. Prior Year)

Revenue Stream Category	FY2025 Growth Rate	Q4 2025 Growth Rate	FY2025 Dollar Amount/Context
Processing Revenue (Payments Segment)	6.8%	16.4% (Transaction/Digital)	Payments segment revenue was $873.5m (37% of total revenue) for the trailing 12 months
Services and Support Revenue (Cloud/Hosting Focus)	Implied strong growth	Cloud/Hosting grew 11.8% in Q4 2025	Q4 2025 Services and Support revenue was $351.2 million
Complementary Solutions Revenue (Complementary Segment)	9.2%	12.9%	Complementary segment revenue was $175.1 million in Q4 2025
Software License and Maintenance Fees (Part of Services/Support)	Declining	N/A	License and hardware revenues decreased by 25.2% in FY2025

You can see the core processing revenue, which aligns with the Payments segment, grew 6.8% for the full fiscal year 2025. That's solid, but the Services and Support category is showing real momentum, especially in the cloud space.

The growth in Services and Support revenue for the full fiscal year 2025 was significantly bolstered by data processing and hosting revenue within cloud, which saw an 11.8% increase in the fourth quarter alone. This is a key area for Jack Henry & Associates, Inc. as institutions move workloads.

The fastest-growing area based on the segment data was Complementary Solutions, which saw its revenue increase by 9.2% for the full fiscal year 2025. This segment's Q4 growth was even stronger at 12.9%.

The segment that is clearly contracting is the older software licensing model. The decrease in license and hardware revenues by 25.2% in fiscal year 2025 shows the ongoing shift away from perpetual licenses toward service-based consumption models.

Separately, Jack Henry & Associates, Inc. recognized a specific, non-operational revenue stream:

• Deconversion revenue totaled $33.9 million for the full fiscal year 2025.
• This figure includes $20.5 million recognized in the fourth quarter of fiscal 2025.

It's important to note that Jack Henry & Associates, Inc. excludes this deconversion revenue from its non-GAAP revenue reporting because it is driven by client acquisitions, which are outside the company's control. For context on the Services and Support line, the non-GAAP adjusted Services and Support revenue growth for the full year was 5.4%, after adjusting out the $33,905 (in thousands) in deconversion revenue.

Here are the key drivers within the Services and Support revenue for Q4 2025:

• Growth in data processing and hosting revenue within cloud of 11.8%.
• Increased consulting, work order, and release revenues of 11.9%.
• Partially offset by a decrease in license and hardware revenues of 25.2%.

Finance: draft 13-week cash view by Friday.