Jack Henry & Associates, Inc. (JKHY): Modelo de negócios Canvas [Jan-2025 Atualizado]

No cenário em rápida evolução da tecnologia financeira, Jack Henry & A Associates, Inc. (JKHY) é um inovador essencial, transformando como os bancos comunitários, cooperativas de crédito e instituições financeiras regionais navegam nos desafios bancários digitais. Ao criar um modelo de negócios intrincado que integra perfeitamente soluções de software de ponta, segurança cibernética robusta e infraestrutura tecnológica abrangente, a JKHY se posicionou como um facilitador crítico da prestação de serviços financeiros modernos. Essa exploração de seu modelo de negócios Canvas revela o plano estratégico por trás de seu sucesso, oferecendo informações sobre como essa potência tecnológica continua a revolucionar o ecossistema bancário.

Jack Henry & Associates, Inc. (JKHY) - Modelo de negócios: Parcerias -chave

Provedores de software de tecnologia financeira (FinTech)

Jack Henry & Os associados colaboram com vários provedores de software FinTech para aprimorar seu ecossistema tecnológico.

Tipo de parceiro	Número de parcerias	Foco estratégico
Core Banking Software Partners	12	Soluções bancárias digitais
Parceiros de tecnologia de pagamento	8	Processamento de transações
Parceiros de segurança cibernética	5	Gerenciamento de riscos

Bancos regionais e comunitários

Jack Henry serve uma parcela significativa do mercado bancário regional e comunitário.

Categoria bancária	Total de clientes	Penetração de mercado
Bancos regionais	1,100	38%
Bancos comunitários	2,700	52%

Cooperativas de crédito

• Total de parcerias de união de crédito: 1.500
• Participação de mercado: 45% das cooperativas de crédito dos EUA
• Volume anual de transação: US $ 1,2 trilhão

Redes de processamento de pagamento

Jack Henry mantém parcerias estratégicas com as principais redes de pagamento.

Rede de pagamento	Nível de integração	Capacidade de processamento de transações
Visa	Alto	US $ 350 bilhões anualmente
MasterCard	Alto	US $ 275 bilhões anualmente
American Express	Médio	US $ 125 bilhões anualmente

Provedores de serviços em nuvem

• Parceiros de nuvem primária: Amazon Web Services, Microsoft Azure
• Investimento de infraestrutura em nuvem: US $ 42 milhões em 2023
• Clientes de migração em nuvem: 680 instituições financeiras

Jack Henry & Associates, Inc. (JKHY) - Modelo de negócios: Atividades -chave

Desenvolvimento de software para sistemas bancários

Jack Henry & Os associados investiram US $ 472,3 milhões em pesquisa e desenvolvimento em 2023. A Companhia desenvolve soluções abrangentes de software bancário para instituições financeiras.

Categoria de software	Investimento anual de desenvolvimento	Número de soluções bancárias
Plataformas bancárias principais	US $ 186,5 milhões	17 plataformas distintas
Soluções bancárias digitais	US $ 135,2 milhões	12 linhas de produtos digitais
Aplicativos bancários móveis	US $ 98,6 milhões	8 soluções bancárias móveis

Soluções de processamento de pagamento

Jack Henry processou US $ 2,3 trilhões no volume total de transações em 2023.

• Processamento de cartão de crédito: US $ 789 bilhões
• Processamento de transações ACH: US $ 612 bilhões
• Redes de pagamento em tempo real: US $ 345 bilhões

Design de plataforma bancária principal

A empresa atende 9.500 instituições financeiras com suas principais plataformas bancárias.

Tipo de plataforma	Penetração de mercado	Receita anual da plataforma
Plataformas de bancos comunitários	4.200 instituições	US $ 324,6 milhões
Plataformas de cooperação de crédito	3.100 instituições	US $ 276,3 milhões
Plataformas bancárias regionais	1.200 instituições	US $ 215,7 milhões

Implementação do serviço de segurança cibernética

Jack Henry alocou US $ 156,4 milhões à infraestrutura e serviços de segurança cibernética em 2023.

• Sistemas de detecção de ameaças: US $ 67,2 milhões
• Tecnologias de criptografia: US $ 45,6 milhões
• Monitoramento de conformidade: US $ 43,6 milhões

Suporte ao cliente e consultoria técnica

A empresa mantém uma equipe de suporte dedicada de 2.800 profissionais técnicos.

Categoria de suporte	Horário de apoio anual	Tempo médio de resposta
Suporte técnico	412.000 horas	37 minutos
Consultoria de implementação	276.000 horas	48 horas
Serviços de treinamento	98.000 horas	N / D

Jack Henry & Associates, Inc. (JKHY) - Modelo de negócios: Recursos -chave

Plataformas de tecnologia bancária proprietária

Jack Henry & Associados opera com 5 plataformas de tecnologia primárias:

Nome da plataforma	Função primária	Penetração de mercado
Episys	Sistema bancário principal	1.100+ instituições financeiras
Centersado	Plataforma bancária comercial	Mais de 350 bancos comerciais
Silverlake	Solução bancária corporativa	500 mais de grandes instituições financeiras

Extenso talento de engenharia de software

Jack Henry emprega 7.200 mais de profissionais de tecnologia a partir de 2023:

• Engenheiros de software: 3.450
• Especialistas em arquitetura em nuvem: 680
• Especialistas em segurança cibernética: 540
• Cientistas de dados: 330

Portfólio de propriedade intelectual abrangente

Métricas de propriedade intelectual:

Categoria IP	Contagem total	Investimento anual
Patentes ativas	87	US $ 124 milhões
Marcas registradas	42	US $ 18,5 milhões

Forte infraestrutura financeira

Métricas de recursos financeiros:

• Total de ativos: US $ 4,2 bilhões
• Orçamento anual de P&D: US $ 340 milhões
• Caixa e equivalentes em dinheiro: US $ 512 milhões
• Patrimônio total: US $ 2,8 bilhões

Data centers robustos e recursos de nuvem

Detalhes da infraestrutura de tecnologia:

Componente de infraestrutura	Capacidade	Investimento anual
Data centers	6 locais primários	US $ 95 milhões
Infraestrutura em nuvem	99,99% de tempo de atividade	US $ 210 milhões
Segurança de rede	Monitoramento 24/7	US $ 67 milhões

Jack Henry & Associates, Inc. (JKHY) - Modelo de negócios: proposições de valor

Soluções de tecnologia bancária integrada

Jack Henry & A Associates fornece soluções de tecnologia abrangentes para instituições financeiras. No ano fiscal de 2023, a empresa informou:

Categoria de solução tecnológica	Receita anual
Soluções de processamento principal	US $ 1,62 bilhão
Soluções de processamento de pagamento	US $ 789 milhões

Plataformas de serviço financeiro simplificado

A empresa oferece plataformas especializadas com os seguintes recursos:

• Processamento de transações em tempo real
• Infraestrutura bancária baseada em nuvem
• Ferramentas de gestão financeira integradas

Eficiência operacional aprimorada para instituições financeiras

As soluções de Jack Henry demonstram melhorias mensuráveis ​​de eficiência:

Métrica de eficiência	Porcentagem de melhoria
Redução de custos operacionais	22.5%
Melhoramento de velocidade de processamento	35.7%

Proteção avançada de segurança cibernética

Investimentos e capacidades de segurança cibernética:

• Investimento anual de P&D de segurança cibernética: US $ 127 milhões
• Precisão de detecção de ameaças: 99,3%
• Conformidade com estruturas de segurança NIST

Experiências bancárias digitais abrangentes

Métricas de desempenho da plataforma bancária digital:

Serviço digital	Taxa de adoção do usuário
Mobile Banking	78.4%
Gerenciamento de contas on -line	82.6%

Jack Henry & Associates, Inc. (JKHY) - Modelo de negócios: relacionamentos com o cliente

Parcerias de tecnologia corporativa de longo prazo

A partir de 2023, Jack Henry & Associados serve 10.500 mais de instituições financeiras nos Estados Unidos. A empresa mantém uma duração média de parceria de 15,7 anos com seus principais clientes de tecnologia bancária.

Métrica de Parceria	Valor
Total de instituições financeiras servidas	10,500+
Duração média da parceria	15,7 anos
Taxa de retenção	92.3%

Equipes de gerenciamento de contas dedicadas

Jack Henry aloca 387 profissionais de gerenciamento de contas dedicados para fornecer suporte personalizado a clientes corporativos.

• O gerente médio de contas lida com 27-35 relações de instituição financeira
• Reuniões trimestrais de revisão de negócios realizadas para 89% dos clientes corporativos
• Tempo médio de resposta para questões críticas: 2,4 horas

Suporte contínuo de software e atualizações

No ano fiscal de 2023, Jack Henry investiu US $ 392,7 milhões em pesquisa e desenvolvimento, garantindo melhorias e suporte contínuos de software.

Métrica de suporte	Valor anual
Investimento em P&D	US $ 392,7 milhões
Frequência de atualização de software	4-6 vezes por ano
Disponibilidade de suporte técnico	24/7/365

Serviços de implementação personalizados

Jack Henry fornece Estratégias de implementação personalizadas com um tempo médio de conclusão do projeto de 6-9 meses para clientes corporativos.

• Tamanho da equipe de implementação: 12-18 profissionais especializados por projeto
• Taxa de configuração personalizada: 78% dos projetos de implementação
• Taxa de satisfação pós-implementação: 94%

Consultas regulares de sucesso do cliente

A empresa conduz 2-3 sessões de consulta estratégica anualmente Com cada cliente corporativo, concentrando -se no alinhamento da tecnologia e na otimização de desempenho.

Métrica de consulta	Valor anual
Frequência de consulta	2-3 sessões por cliente
Oficinas de alinhamento estratégico	1 sessão anual abrangente
Revisão do desempenho do cliente	Rastreamento trimestral de desempenho

Jack Henry & Associates, Inc. (JKHY) - Modelo de negócios: canais

Equipe de vendas diretas

Jack Henry & Os associados mantêm uma força de vendas direta dedicada de 1.287 profissionais de vendas a partir de 2023. A equipe de vendas tem como alvo instituições financeiras em diferentes segmentos de mercado, com um tamanho médio de negócios de US $ 2,3 milhões por cliente da Instituição Financeira.

Métrica da equipe de vendas	2023 dados
Total de representantes de vendas	1,287
Tamanho médio de negócios	US $ 2,3 milhões
Segmentos de mercado -alvo	Bancos comunitários, cooperativas de crédito, bancos regionais

Demonstrações de software online

Jack Henry oferece 365 sessões de demonstração de software virtual Anualmente, com uma média de 47 profissionais de tecnologia financeira participando de cada evento on -line.

• As plataformas de demonstração virtual incluem Zoom, Microsoft Teams e WebEx
• Eventos trimestrais de exibição de software
• Gravações de demonstração de produtos sob demanda

Conferências de Tecnologia Financeira da Indústria

Jack Henry participa de 24 principais conferências de tecnologia financeira anualmente, com um investimento estimado em marketing de US $ 1,7 milhão dedicado à participação e patrocínio da conferência.

Métricas de participação na conferência	2023 dados
As conferências totais compareceram	24
Investimento de marketing da conferência	US $ 1,7 milhão

Plataformas de marketing digital

Jack Henry utiliza vários canais de marketing digital com um orçamento total de marketing digital de US $ 3,2 milhões em 2023.

• Publicidade do LinkedIn: US $ 892.000
• Google ADS: US $ 675.000
• Publicações digitais específicas do setor: US $ 435.000
• Campanhas de redirecionamento: US $ 248.000

Rede de Parceria Estratégica

Jack Henry mantém 287 parcerias estratégicas de tecnologia e serviço, gerando aproximadamente US $ 156 milhões em receita relacionada à parceria em 2023.

Métricas de parceria	2023 dados
Total de parcerias estratégicas	287
Receita de parceria	US $ 156 milhões

Jack Henry & Associates, Inc. (JKHY) - Modelo de negócios: segmentos de clientes

Bancos comunitários

A partir de 2024, Jack Henry atende aproximadamente 7.000 bancos comunitários nos Estados Unidos. Essas instituições financeiras normalmente têm ativos que variam entre US $ 100 milhões e US $ 10 bilhões.

Característica do segmento	Dados quantitativos
Número de clientes de bancos comunitários	7,000
Tamanho médio do ativo	US $ 500 milhões - US $ 3 bilhões
Penetração de mercado	42% dos bancos comunitários dos EUA

Instituições Financeiras Regionais

Jack Henry suporta aproximadamente 1.500 instituições financeiras regionais com requisitos de infraestrutura tecnológica mais complexos.

• Gastes médios anuais de tecnologia: US $ 5,2 milhões
• Faixa de ativos típicos: US $ 10 bilhões - US $ 50 bilhões
• Cobertura geográfica: operações de vários estados

Cooperativas de crédito

Jack Henry atende 2.300 cooperativas de crédito em todo o país, representando aproximadamente 35% do mercado total de cooperativas de crédito nos EUA.

Métricas de segmento de cooperação de crédito	Valor
Total de clientes de cooperativa de crédito	2,300
Quota de mercado	35%
Base média de membros	25.000 - 250.000 membros

Provedores de serviços financeiros pequenos e médios

Jack Henry tem como alvo aproximadamente 3.800 provedores de serviços financeiros menores com soluções de tecnologia especializadas.

• Receita anual média: US $ 50 milhões - US $ 500 milhões
• Orçamento de tecnologia: US $ 1,5 milhão - US $ 3,5 milhões
• Contagem típica de funcionários: 100 - 500 funcionários

Organizações bancárias rurais e metropolitanas

Jack Henry fornece soluções tecnológicas abrangentes para 2.200 organizações bancárias rurais e metropolitanas em 48 estados.

Distribuição geográfica	Número de organizações
Organizações bancárias rurais	1,400
Organizações bancárias metropolitanas	800
Estados totais cobertos	48

Jack Henry & Associates, Inc. (JKHY) - Modelo de negócios: estrutura de custos

Investimentos de pesquisa e desenvolvimento

Para o ano fiscal de 2023, Jack Henry & Os associados investiram US $ 224,7 milhões em despesas de pesquisa e desenvolvimento, representando 13,4% da receita total.

Ano fiscal	Investimento em P&D	Porcentagem de receita
2023	US $ 224,7 milhões	13.4%
2022	US $ 210,3 milhões	12.9%

Despesas de pessoal de engenharia de software

As despesas totais de pessoal para equipes de engenharia e tecnologia de software em 2023 foram de aproximadamente US $ 386,5 milhões.

• Salário médio de engenheiro de software: US $ 112.000
• Força de trabalho de tecnologia total: 3.450 funcionários
• Pessoal de tecnologia Custos indiretos: US $ 54,2 milhões

Manutenção da infraestrutura em nuvem

Os custos anuais de infraestrutura e manutenção em nuvem para 2023 totalizaram US $ 87,3 milhões.

Categoria de serviço em nuvem	Custo anual
Hospedagem em nuvem	US $ 42,6 milhões
Manutenção de infraestrutura	US $ 44,7 milhões

Despesas de marketing e vendas

As despesas de marketing e vendas para o ano fiscal de 2023 foram de US $ 156,2 milhões.

• Orçamento de marketing digital: US $ 38,5 milhões
• Compensação da equipe de vendas: US $ 87,6 milhões
• Plataformas de tecnologia de marketing: US $ 30,1 milhões

Custos de atualização de tecnologia contínua

Os investimentos em atualização de tecnologia em 2023 totalizaram US $ 132,4 milhões.

Categoria de atualização	Investimento
Atualização de hardware	US $ 45,3 milhões
Licenciamento de software	US $ 57,1 milhões
Aprimoramentos de segurança cibernética	US $ 30,0 milhões

Jack Henry & Associates, Inc. (JKHY) - Modelo de negócios: fluxos de receita

Taxas de licenciamento de software

Jack Henry & Os associados geraram US $ 1,71 bilhão em receita total para o ano fiscal de 2023. As taxas de licenciamento de software compreendiam uma parcela significativa desse fluxo de receita.

Categoria de receita	Valor (2023)	Porcentagem da receita total
Licenciamento principal de software	US $ 482,3 milhões	28.2%
Licenciamento de software complementar	US $ 213,7 milhões	12.5%

Serviços de assinatura recorrentes

A receita baseada em assinatura representa um componente crítico do modelo de negócios de Jack Henry.

• Assinaturas de software baseadas em nuvem: US $ 395,6 milhões
• Assinaturas de serviços hospedados: US $ 267,4 milhões
• Crescimento anual de receita recorrente: 7,3%

Cobras de implementação e integração

Serviços profissionais e receitas de implementação para o ano fiscal de 2023 totalizaram US $ 186,5 milhões.

Contratos de suporte técnico

Tipo de contrato de suporte	Receita anual
Contratos de suporte padrão	US $ 124,8 milhões
Contratos de suporte premium	US $ 76,2 milhões

Receitas de transação de processamento de pagamento

A receita baseada em transações para 2023 atingiu US $ 338,9 milhões.

• Transações de processamento de cartão de crédito: US $ 214,6 milhões
• ACH e transações eletrônicas de pagamento: US $ 124,3 milhões

Jack Henry & Associates, Inc. (JKHY) - Canvas Business Model: Value Propositions

Full technology stack for community financial institutions (FIs)

Jack Henry & Associates, Inc. serves approximately 1,670 bank and credit union core clients. The total client base includes over 5,710 non-core clients. Overall, Jack Henry empowers approximately 7,400 clients.

Open ecosystem that enables rapid integration with third-party fintechs

Jack Henry currently has more than 850 fintechs integrated into its ecosystem. For these fintechs, integration to the banking platform and going live can take fewer than 90 days.

Operational stability and trust, reflected in >99% core client retention

Jack Henry maintains a 99% client retention rate over the history of the company. Total recurring revenue, excluding deconversion revenue, was 92% of total revenue in Q3 (implied FY25).

Modernization via cloud-native solutions and digital transformation

For fiscal year 2025, Core segment non-GAAP adjusted revenue increased 6.0%. In Q1 2026, 77% of core clients were on the Private Cloud, and the company signed seven new cloud contracts. Moving from the private cloud to the public cloud is showing about a 20% to 25% lift. Historically, clients moving from on-prem to the private cloud saw an average revenue increase of about 1.75% across the base.

You should look at the client base migration and size metrics:

Metric	Value	Context/Period
Total Core Clients	1,670	As of August 2025 filing date
Total Non-Core Clients	5,710+	As of August 2025 filing date
Core Clients on Private Cloud	77%	Q1 2026
New Cloud Contracts Signed	7	Q1 2026
Average Banking Core Client Assets (Growth)	$1.26B to $1.29B	CY 2023 to CY 2024
Integrated Fintechs	850+	Current ecosystem size

Enabling smaller FIs to compete with larger banks on digital services

Jack Henry supports over 950 banks in the FDIC's $55 billion and under asset range. The average assets under management for banking core clients grew from $1.26 billion to $1.29 billion between calendar year 2023 and 2024. For credit union core clients, average assets under management grew from $1.17 billion to $1.20 billion over the same period.

Finance: draft 13-week cash view by Friday.

Jack Henry & Associates, Inc. (JKHY) - Canvas Business Model: Customer Relationships

You're looking at how Jack Henry & Associates, Inc. (JKHY) locks in its financial institution clients. It's not just about selling software; it's about becoming the indispensable technology backbone. This relationship focus is why their client retention is so high.

Dedicated, high-touch account management and support model

Jack Henry & Associates, Inc. empowers approximately 7,500 clients with what they call people-inspired innovation and personal service. To be specific about the client base as of their fiscal year-end June 30, 2025, they serve about 1,670 bank and credit union core clients and over 5,710 non-core clients. This scale means the 'high-touch' part is critical to maintain.

The company emphasizes that they help clients innovate faster and strategically differentiate themselves. The support structure is clearly visible in their revenue mix. For the fiscal year ended June 30, 2025, Services and Support revenue hit $1,361,737 thousand, making up 57.3% of their total revenue of $2,375,288 thousand. This recurring service revenue stream is the engine of the relationship.

Long-term, sticky contracts for core processing and hosting

Stickiness is the name of the game here, especially with core processing. Honestly, once a bank or credit union is running on a core system, switching is a massive undertaking. Jack Henry & Associates, Inc. boasts a historical client retention rate of 99%, and that rate hasn't budged recently. That's a powerful number.

The move to their private cloud is a key indicator of long-term commitment. In fiscal 2025, they signed 37 contracts to migrate existing in-house core clients to the private cloud, including 11 in Q4. Following these migrations, 77% of their core client base is now hosted on the Jack Henry private cloud. Here's the quick math on the value of that move: historically, customers migrating from on-premise to the private cloud see about an average of 1.75% revenue increase across the base. What this estimate hides is the operational lock-in that comes with cloud hosting.

Metric	Value (FY Ended June 30, 2025)	Value (Q1 FY2026 Ended Sept 30, 2025)
Client Retention Rate (Historical)	99%	N/A
New Core Deals Signed (FY)	51	N/A
Core Clients Migrated to Private Cloud (FY)	37	N/A
Core Clients on Private Cloud (Cumulative)	77%	N/A
Services and Support Revenue (Yearly)	$1,361,737 thousand	N/A
Services and Support Revenue (Quarterly)	N/A	$376,851 thousand

Consulting and professional services for system implementation

Implementation is a significant part of the relationship, especially for new core deals or cloud migrations. The revenue from these activities shows up in their Services and Support segment. For the full fiscal year ended June 30, 2025, consulting, work order, and release revenues grew by 9.6%. This growth is a direct reflection of ongoing implementation and advisory work.

To be fair, these projects take time. Selling a new deal typically takes 6 to 12 months, and implementing a core deal can add another 12 to 24 months on top of that. This long cycle time further solidifies the relationship over several years.

Community-focused service culture, a key differentiator

The company explicitly states that serving the evolving needs of people and communities is key to their business model. They empower their approximately 7,400 to 7,500 clients with personal service. This culture is supported internally; for example, 40% of Jack Henry & Associates, Inc. associates are trained in Lean Six Sigma Kata. They also introduced a new Community Volunteer Hours benefit in their 2025 Sustainability Report to support this focus.

Continuous product updates and release management

The focus on continuous improvement is evident in their revenue drivers and client engagement. For the three months ended September 30, 2025, growth in data processing and hosting revenue within the cloud was 8.0%. Also, transaction and digital revenue saw a significant jump of 13.9% in that same quarter. This suggests clients are actively adopting newer, likely cloud-based or digital, features. They also host an annual national education conference to demonstrate new products and services to existing clients. The CEO mentioned having over 130 different use cases for AI across the organization as of late 2025, spanning from customer service to development.

Finance: draft 13-week cash view by Friday.

Jack Henry & Associates, Inc. (JKHY) - Canvas Business Model: Channels

You're looking at how Jack Henry & Associates, Inc. gets its technology solutions into the hands of community banks and credit unions. It's a multi-pronged approach that relies heavily on direct relationships and a growing digital footprint.

Direct sales force targeting community banks and credit unions

The direct sales force is central to securing the core processing relationships. Jack Henry & Associates, Inc. empowers approximately 7,500 clients, which includes a mix of banks and credit unions, with technology solutions. This client base is segmented; as of the last filing, they serve approximately 1,670 bank and credit union core clients and over 5,710 non-core clients. Furthermore, they have roughly 5,800 clients that are not Jack Henry core clients today that still purchase various products from them. The sales effectiveness is quite high; for instance, they are seeing about a 50% win rate per year over the last several years. To be specific on recent wins, they secured 28 new core contracts in fiscal 2025, which included 11 in Q3, representing $30 billion in assets. The commitment to existing relationships is evident in their historical client retention rate, which stands at 99%, minus any merger and acquisitions activity.

Metric	Value	Context/Period
Total Empowered Clients	7,500	As of late 2025 reports
Bank and Credit Union Core Clients	1,670	As of June 30, 2025
Non-Core Clients	Over 5,710	As of late 2025
Fiscal 2025 New Core Contracts Won	28	Fiscal Year 2025
Assets Under Contract in New Core Wins (FY2025)	$30 billion	Fiscal Year 2025
Historical Client Retention Rate	99%	Excluding M&A

Cloud-native platform delivery for SaaS offerings

Delivery increasingly leans on the cloud, which drives significant recurring revenue. Recurring revenue accounted for 92% of revenue in Q3 2025. The migration from on-premise to the Jack Henry private cloud is a major channel for revenue uplift. Historically, 77% of customers have made this move, which brings about an average revenue increase of roughly 1.75% across the base-specifically about 1.5% for a credit union and 2% for a bank. As of the Q3 2025 outlook, management projected that 76% of clients were already transitioned to the private cloud. The next step, moving from the private cloud to the public cloud, is already showing a lift of about 20% to 25% for certain modules. Data processing and hosting revenue within the cloud segment saw growth of 11.8% for the three months ended June 30, 2025. The Banno Digital Platform, a key SaaS offering, grew to over 13.7 million registered users, an 18% year-over-year increase.

• Data processing and hosting revenue (cloud) increased 11.8% for the three months ended June 30, 2025.
• Banno Digital Platform registered users reached over 13.7 million.
• Estimated revenue uplift from private cloud migration is an average of 1.75%.
• Projected lift from public cloud migration is 20% to 25% for some modules.

Fintech partner ecosystem (API-integrated solutions)

The ecosystem channel is formalized through API integration capabilities. Jack Henry & Associates, Inc. currently has more than 850 fintechs already integrated into its ecosystem. This collaboration is seen as a key growth driver; in 2025, 83% of credit unions and 60% of banks cited fintech partnerships as a driver of growth. The infrastructure supporting this shifted on July 1, 2025, with the replacement of the Vendor Integration Program by the new Fintech Integration Network (FIN). This network is designed to enhance future integration possibilities across Jack Henry's diverse product offerings.

Industry conferences and client events

Physical and virtual events remain a critical channel for reinforcing relationships and demonstrating new technology. The company hosted a successful Jack Henry Connect conference in fiscal Q1 2025, which reinforced client relationships. Jack Henry & Associates, Inc. also hosts an annual national education conference, providing networking opportunities and product demonstrations for existing clients. International sales, which are a minor channel, accounted for less than 1% of total revenue in fiscal 2025.

Jack Henry & Associates, Inc. (JKHY) - Canvas Business Model: Customer Segments

You're looking at the core client base Jack Henry & Associates, Inc. serves, which is heavily concentrated in the US financial sector. The company empowers approximately 7,400 clients with its technology solutions and services as of fiscal year 2025.

The customer base is clearly segmented across different types of financial institutions, with a strong emphasis on core processing relationships. Here's the quick math on the core client footprint:

Client Type	Core Client Count (Approximate)	Notes
Total Bank and Credit Union Core Clients	1,670	Total institutions using Jack Henry core systems.
Banks (Core Systems)	Over 950	Institutions using core bank integrated data processing systems.
Credit Unions (Core Systems)	Approximately 715	Institutions using core credit union data processing solutions.
Non-Core Clients	Over 5,710	Clients using complementary and payments solutions without a core relationship.

The segment breakdown shows a clear focus on Community Banks (regional and smaller institutions) and Credit Unions (Symitar core system clients), as these form the bulk of the core client base. For instance, Jack Henry & Associates, Inc. is seeing continued success in securing new relationships, tracking for 50 to 55 core wins annually, with 26 to 28 wins year-to-date as of mid-2025, representing over $30 billion in assets from those new wins.

The Regional Financial Institutions are part of the overall approximately 7,400 total clients served, which includes banks ranging from de novo to multi-billion-dollar institutions with assets up to $55 billion. This overall client number is a key metric for understanding the scale of Jack Henry & Associates, Inc.'s market penetration.

For Institutions seeking cloud migration and digital modernization, the data shows significant movement toward Jack Henry & Associates, Inc.'s hosted environments. Currently, 76% of Jack Henry's clients are hosted in a private environment, with expectations to reach a high 90s percentage in migration to the private cloud. Digital modernization is also evidenced by the platform usage metrics you should track:

• The Banno platform has over 13 million active users.
• Over 10 modules in tech modernization are currently in production and testing phases.

Jack Henry & Associates, Inc. (JKHY) - Canvas Business Model: Cost Structure

You're looking at the core expenses that keep Jack Henry & Associates, Inc. running in late 2025. Honestly, the biggest chunk of money goes right back into delivering the services.

Cost of sales, which they often call Cost of Revenue, is the largest single component of the cost structure. For the trailing twelve months ending around the close of fiscal year 2025, this cost hit approximately $1.36 billion. This represented about 57% of total revenue for that period. Cost of revenue growth for the full fiscal year ended June 30, 2025, was driven by higher direct costs consistent with revenue increases and elevated personnel costs, including compensation increases.

Personnel costs are a major factor across the board, especially within Selling, General, and Administrative (SGA) expense. For the fiscal year ended June 30, 2025, SGA expense increased primarily due to higher personnel costs, excluding severance, which included compensation increases and additions to employee headcount over the prior twelve months. This is a key driver you need to watch.

Here's a look at some of the key expense line items for the full fiscal year ended June 30, 2025 (in thousands, unless otherwise noted):

Expense Category	FY2025 Amount (in thousands)	Notes/Context
Cost of Revenue (Cost of Sales)	Approx. $1,360,000	Largest component, 57% of TTM revenue.
Selling, General, and Administrative (SGA)	$278,419	Increased primarily due to personnel costs.
General & Administrative (G&A)	Approx. $283,100	Cited as the largest operating expense in one analysis.
Research and Development (R&D)	$162,771	Increased due to higher personnel costs (net of capitalization).

Jack Henry & Associates, Inc. continues to make significant investment in R&D and product innovation to support its offerings. Research and development expenses for fiscal 2025 totaled $162,771 thousand. This spending is also heavily influenced by personnel costs, including compensation increases and headcount additions in the trailing twelve months, net of capitalization. This focus helps maintain and enhance their core and complementary systems at least once a year.

While specific dollar amounts for cloud infrastructure and data center hosting costs aren't broken out as a standalone line item in the primary summaries, the focus on cloud is evident in revenue growth. Services and support revenue for the fiscal year ended June 30, 2025, was driven in part by growth in data processing and hosting revenue within cloud of 12.0%. This indicates substantial operational expenditure is tied to maintaining and scaling this critical infrastructure.

General & Administrative expenses, which can overlap with SGA depending on the reporting view, were noted in one analysis as amounting to approximately $283.1 million for the trailing twelve months, representing about 51% of total expenses in that context. You should note that GAAP SGA for the full fiscal year 2025 increased 1.7% compared to fiscal 2024, though this figure adjusts higher when excluding certain non-recurring costs.

Key cost drivers you should track include:

• Personnel Costs: Driving increases in both SGA and R&D.
• Direct Costs: Consistent with revenue growth in Cost of Revenue.
• Professional Services: Cited as a contributor to SGA increases.
• Cloud Hosting: Implied significant cost due to 12.0% cloud revenue growth.

Finance: draft 13-week cash view by Friday.

Jack Henry & Associates, Inc. (JKHY) - Canvas Business Model: Revenue Streams

You're looking at the hard numbers for Jack Henry & Associates, Inc.'s revenue generation as of late 2025. This isn't about potential; it's about what they actually booked through the fiscal year ended June 30, 2025, and the latest quarter.

Overall, Jack Henry & Associates, Inc. reported GAAP revenue growth of 7.2% for the full fiscal year 2025, reaching a total of $2.38 billion. The fourth quarter of fiscal 2025 saw GAAP revenue hit $615.4 million, marking a 9.9% increase year-over-year.

The revenue streams are clearly segmented, showing where the growth engine is firing strongest. Here's a breakdown of the key components and their recent performance metrics:

Revenue Stream Performance Metrics (FY2025 vs. Prior Year)

Revenue Stream Category	FY2025 Growth Rate	Q4 2025 Growth Rate	FY2025 Dollar Amount/Context
Processing Revenue (Payments Segment)	6.8%	16.4% (Transaction/Digital)	Payments segment revenue was $873.5m (37% of total revenue) for the trailing 12 months
Services and Support Revenue (Cloud/Hosting Focus)	Implied strong growth	Cloud/Hosting grew 11.8% in Q4 2025	Q4 2025 Services and Support revenue was $351.2 million
Complementary Solutions Revenue (Complementary Segment)	9.2%	12.9%	Complementary segment revenue was $175.1 million in Q4 2025
Software License and Maintenance Fees (Part of Services/Support)	Declining	N/A	License and hardware revenues decreased by 25.2% in FY2025

You can see the core processing revenue, which aligns with the Payments segment, grew 6.8% for the full fiscal year 2025. That's solid, but the Services and Support category is showing real momentum, especially in the cloud space.

The growth in Services and Support revenue for the full fiscal year 2025 was significantly bolstered by data processing and hosting revenue within cloud, which saw an 11.8% increase in the fourth quarter alone. This is a key area for Jack Henry & Associates, Inc. as institutions move workloads.

The fastest-growing area based on the segment data was Complementary Solutions, which saw its revenue increase by 9.2% for the full fiscal year 2025. This segment's Q4 growth was even stronger at 12.9%.

The segment that is clearly contracting is the older software licensing model. The decrease in license and hardware revenues by 25.2% in fiscal year 2025 shows the ongoing shift away from perpetual licenses toward service-based consumption models.

Separately, Jack Henry & Associates, Inc. recognized a specific, non-operational revenue stream:

• Deconversion revenue totaled $33.9 million for the full fiscal year 2025.
• This figure includes $20.5 million recognized in the fourth quarter of fiscal 2025.

It's important to note that Jack Henry & Associates, Inc. excludes this deconversion revenue from its non-GAAP revenue reporting because it is driven by client acquisitions, which are outside the company's control. For context on the Services and Support line, the non-GAAP adjusted Services and Support revenue growth for the full year was 5.4%, after adjusting out the $33,905 (in thousands) in deconversion revenue.

Here are the key drivers within the Services and Support revenue for Q4 2025:

• Growth in data processing and hosting revenue within cloud of 11.8%.
• Increased consulting, work order, and release revenues of 11.9%.
• Partially offset by a decrease in license and hardware revenues of 25.2%.

Finance: draft 13-week cash view by Friday.