Jack Henry & Associates, Inc. (JKHY): Business Model Canvas [Jan-2025 Mis à jour]

Dans le paysage rapide de la technologie financière en évolution, Jack Henry & Associates, Inc. (JKHY) est un innovateur pivot, transformant la façon dont les banques communautaires, les coopératives de crédit et les institutions financières régionales abordent les défis bancaires numériques. En créant un modèle commercial complexe qui intègre de manière transparente des solutions logicielles de pointe, une cybersécurité robuste et une infrastructure technologique complète, JKHY s'est positionné comme un catalyseur critique de la prestation de services financiers modernes. Cette exploration de leur toile de modèle commercial révèle le plan stratégique de leur succès, offrant un aperçu de la façon dont cette puissance technologique continue de révolutionner l'écosystème bancaire.

Jack Henry & Associates, Inc. (JKHY) - Modèle d'entreprise: partenariats clés

Fournisseurs de logiciels de technologie financière (FinTech)

Jack Henry & Associates collabore avec plusieurs fournisseurs de logiciels finch pour améliorer son écosystème technologique.

Type de partenaire	Nombre de partenariats	Focus stratégique
Core Banking Software Partners	12	Solutions bancaires numériques
Partenaires technologiques de paiement	8	Traitement des transactions
Partenaires de cybersécurité	5	Gestion des risques

Banques régionales et communautaires

Jack Henry sert une partie importante du marché des banques régionales et communautaires.

Catégorie de banque	Total des clients	Pénétration du marché
Banques régionales	1,100	38%
Banques communautaires	2,700	52%

Coopératives de crédit

• Partenariats totaux de coopérative de crédit: 1 500
• Part de marché: 45% des coopératives de crédit aux États-Unis
• Volume de transaction annuel: 1,2 billion de dollars

Réseaux de traitement des paiements

Jack Henry maintient des partenariats stratégiques avec les principaux réseaux de paiement.

Réseau de paiement	Niveau d'intégration	Capacité de traitement des transactions
Visa	Haut	350 milliards de dollars par an
MasterCard	Haut	275 milliards de dollars par an
American Express	Moyen	125 milliards de dollars par an

Fournisseurs de services cloud

• Partners cloud primaires: Amazon Web Services, Microsoft Azure
• Investissement d'infrastructure cloud: 42 millions de dollars en 2023
• Clients de migration en cloud: 680 institutions financières

Jack Henry & Associates, Inc. (JKHY) - Modèle d'entreprise: activités clés

Développement de logiciels pour les systèmes bancaires

Jack Henry & Associates a investi 472,3 millions de dollars dans la recherche et le développement en 2023. La société développe des solutions de logiciels bancaires complets pour les institutions financières.

Catégorie de logiciels	Investissement annuel au développement	Nombre de solutions bancaires
Plateformes bancaires de base	186,5 millions de dollars	17 plateformes distinctes
Solutions bancaires numériques	135,2 millions de dollars	12 lignes de produits numériques
Applications bancaires mobiles	98,6 millions de dollars	8 solutions bancaires mobiles

Solutions de traitement des paiements

Jack Henry a traité 2,3 billions de dollars de volume de transaction total en 2023.

• Traitement des cartes de crédit: 789 milliards de dollars
• Traitement des transactions ACH: 612 milliards de dollars
• Réseaux de paiement en temps réel: 345 milliards de dollars

Conception de la plate-forme bancaire de base

La société dessert 9 500 institutions financières avec ses principales plateformes bancaires.

Type de plate-forme	Pénétration du marché	Revenus de plate-forme annuelle
Plateformes de banque communautaire	4 200 institutions	324,6 millions de dollars
Plateformes de coopérative de crédit	3 100 institutions	276,3 millions de dollars
Plates-formes bancaires régionales	1 200 institutions	215,7 millions de dollars

Mise en œuvre du service de cybersécurité

Jack Henry a alloué 156,4 millions de dollars aux infrastructures et services de cybersécurité en 2023.

• Systèmes de détection des menaces: 67,2 millions de dollars
• Technologies de chiffrement: 45,6 millions de dollars
• Surveillance de la conformité: 43,6 millions de dollars

Support client et conseil technique

La société maintient une équipe de soutien dédiée de 2 800 professionnels techniques.

Catégorie de support	Heures de soutien annuelles	Temps de réponse moyen
Support technique	412 000 heures	37 minutes
Conseil d'implémentation	276 000 heures	48 heures
Services de formation	98 000 heures	N / A

Jack Henry & Associates, Inc. (JKHY) - Modèle d'entreprise: Ressources clés

Plateformes de technologie bancaire propriétaire

Jack Henry & Les associés opèrent avec 5 plateformes technologiques primaires:

Nom de la plate-forme	Fonction primaire	Pénétration du marché
Épisys	Système bancaire de base	1 100+ institutions financières
Central	Plate-forme bancaire commerciale	350+ banques commerciales
Argenter	Solution bancaire d'entreprise	Plus de 500 grandes institutions financières

Talent d'ingénierie logicielle étendue

Jack Henry emploie 7 200 professionnels de la technologie En 2023:

• Ingénieurs logiciels: 3 450
• Spécialistes d'architecture cloud: 680
• Experts en cybersécurité: 540
• Scientifiques des données: 330

Portfolio complet de la propriété intellectuelle

Métriques de la propriété intellectuelle:

Catégorie IP	Compte total	Investissement annuel
Brevets actifs	87	124 millions de dollars
Marques enregistrées	42	18,5 millions de dollars

Forte infrastructure financière

Mesures de ressources financières:

• Actif total: 4,2 milliards de dollars
• Budget de R&D annuel: 340 millions de dollars
• Equivalents en espèces et en espèces: 512 millions de dollars
• Équité totale: 2,8 milliards de dollars

Centres de données robustes et capacités cloud

Détails de l'infrastructure technologique:

Composant d'infrastructure	Capacité	Investissement annuel
Centres de données	6 emplacements principaux	95 millions de dollars
Infrastructure cloud	99,99% de disponibilité	210 millions de dollars
Sécurité du réseau	Surveillance 24/7	67 millions de dollars

Jack Henry & Associates, Inc. (JKHY) - Modèle d'entreprise: propositions de valeur

Solutions de technologie bancaire intégrée

Jack Henry & Associates fournit des solutions technologiques complètes aux institutions financières. Au cours de l'exercice 2023, la société a rapporté:

Catégorie de solutions technologiques	Revenus annuels
Solutions de traitement de base	1,62 milliard de dollars
Solutions de traitement des paiements	789 millions de dollars

Plateformes de service financier rationalisées

La société propose des plateformes spécialisées avec les capacités suivantes:

• Traitement des transactions en temps réel
• Infrastructure bancaire basée sur le cloud
• Outils de gestion financière intégrés

Efficacité opérationnelle améliorée pour les institutions financières

Les solutions de Jack Henry démontrent des améliorations d'efficacité mesurables:

Métrique d'efficacité	Pourcentage d'amélioration
Réduction des coûts opérationnels	22.5%
Amélioration de la vitesse de traitement	35.7%

Protection avancée de la cybersécurité

Investissements et capacités de cybersécurité:

• Investissement annuel de R&D de cybersécurité: 127 millions de dollars
• Précision de détection des menaces: 99,3%
• Conformité aux cadres de sécurité NIST

Expériences de banque numérique complète

Métriques de performance de la plate-forme bancaire numérique:

Service numérique	Taux d'adoption des utilisateurs
Banque mobile	78.4%
Gestion de compte en ligne	82.6%

Jack Henry & Associates, Inc. (JKHY) - Modèle d'entreprise: relations avec les clients

Partenariats technologiques d'entreprise à long terme

Depuis 2023, Jack Henry & Associés servent 10 500+ institutions financières aux États-Unis. La société maintient une durée moyenne de partenariat de 15,7 ans avec ses principaux clients de la technologie bancaire.

Métrique de partenariat	Valeur
Les institutions financières totales servaient	10,500+
Durée du partenariat moyen	15,7 ans
Taux de rétention	92.3%

Équipes de gestion des comptes dédiés

Jack Henry alloue 387 professionnels de la gestion des comptes dédiés pour fournir un support personnalisé aux clients d'entreprise.

• Le gestionnaire de compte moyen gère 27 à 35 relations d'institution financière
• Réunions de révision des entreprises trimestrielles organisées pour 89% des clients d'entreprise
• Temps de réponse moyen pour les problèmes critiques: 2,4 heures

Prise en charge des logiciels continus et mises à niveau

Au cours de l'exercice 2023, Jack Henry a investi 392,7 millions de dollars en recherche et développement, assurer des améliorations et un support de logiciels continus.

Métrique de soutien	Valeur annuelle
Investissement en R&D	392,7 millions de dollars
Fréquence de mise à jour logicielle	4-6 fois par an
Disponibilité du support technique	24/7/365

Services d'implémentation personnalisés

Jack Henry fournit Stratégies de mise en œuvre sur mesure avec un temps d'achèvement du projet moyen de 6-9 mois pour les clients d'entreprise.

• Taille de l'équipe de mise en œuvre: 12-18 professionnels spécialisés par projet
• Taux de configuration personnalisé: 78% des projets de mise en œuvre
• Taux de satisfaction post-mise en œuvre: 94%

Consultations régulières de réussite client

La société mène 2-3 sessions de consultation stratégique chaque année Avec chaque client d'entreprise, en vous concentrant sur l'alignement technologique et l'optimisation des performances.

Métrique de consultation	Valeur annuelle
Fréquence de consultation	2-3 séances par client
Ateliers d'alignement stratégique	1 Session annuelle complète
Revue des performances du client	Suivi des performances trimestrielles

Jack Henry & Associates, Inc. (JKHY) - Modèle d'entreprise: canaux

Équipe de vente directe

Jack Henry & Les associés maintiennent une force de vente directe dédiée de 1 287 professionnels de la vente à partir de 2023. L'équipe de vente cible les institutions financières dans différents segments de marché, avec une taille moyenne de 2,3 millions de dollars par client d'institution financière.

Métrique de l'équipe de vente	2023 données
Représentants des ventes totales	1,287
Taille moyenne de l'accord	2,3 millions de dollars
Segments de marché cibles	Banques communautaires, coopératives de crédit, banques régionales

Démonstations de logiciels en ligne

Jack Henry propose 365 Sessions de démonstration des logiciels virtuels Annuellement, avec en moyenne 47 professionnels de la technologie financière assister à chaque événement en ligne.

• Les plates-formes de démonstration virtuelles incluent Zoom, Microsoft Teams et WebEx
• Événements de présentation des logiciels trimestriels
• Enregistrements de démonstration de produits à la demande

Conférences de technologie financière de l'industrie

Jack Henry participe à 24 grandes conférences de technologies financières par an, avec un investissement marketing estimé à 1,7 million de dollars dédié à la participation et au parrainage de la conférence.

Métriques de la participation de la conférence	2023 données
Les conférences totales ont assisté	24
Investissement en marketing de conférence	1,7 million de dollars

Plateformes de marketing numérique

Jack Henry utilise plusieurs canaux de marketing numérique avec un budget de marketing numérique total de 3,2 millions de dollars en 2023.

• Publicité LinkedIn: 892 000 $
• Annonces Google: 675 000 $
• Publications numériques spécifiques à l'industrie: 435 000 $
• Campions de reciblage: 248 000 $

Réseau de partenariat stratégique

Jack Henry maintient 287 partenariats de technologie et de services stratégiques, générant environ 156 millions de dollars de revenus liés aux partenariats en 2023.

Métriques de partenariat	2023 données
Partenariats stratégiques totaux	287
Revenus de partenariat	156 millions de dollars

Jack Henry & Associates, Inc. (JKHY) - Modèle d'entreprise: segments de clientèle

Banques communautaires

En 2024, Jack Henry dessert environ 7 000 banques communautaires à travers les États-Unis. Ces institutions financières ont généralement des actifs variant entre 100 et 10 milliards de dollars.

Caractéristique du segment	Données quantitatives
Nombre de clients de la banque communautaire	7,000
Taille moyenne de l'actif	500 millions de dollars - 3 milliards de dollars
Pénétration du marché	42% des banques communautaires américaines

Institutions financières régionales

Jack Henry soutient environ 1 500 institutions financières régionales avec des exigences d'infrastructure technologique plus complexes.

• Dépenses en technologie annuelle moyenne: 5,2 millions de dollars
• Gamme d'actifs typique: 10 milliards de dollars - 50 milliards de dollars
• Couverture géographique: opérations multi-états

Coopératives de crédit

Jack Henry dessert 2 300 coopératives de crédit à l'échelle nationale, ce qui représente environ 35% du marché total des syndicats américains.

Métriques du segment des coopératives de crédit	Valeur
Clients totaux de coopératives de crédit	2,300
Part de marché	35%
Base de membres moyens	25 000 - 250 000 membres

Fournisseurs de services financiers de petite à moyenne

Jack Henry cible environ 3 800 fournisseurs de services financiers plus petits avec des solutions technologiques spécialisées.

• Revenu annuel moyen: 50 millions de dollars - 500 millions de dollars
• Budget technologique: 1,5 million de dollars - 3,5 millions de dollars
• Compte typique des employés: 100 - 500 employés

Organisations bancaires rurales et métropolitaines

Jack Henry fournit des solutions technologiques complètes à 2 200 organisations bancaires rurales et métropolitaines dans 48 États.

Distribution géographique	Nombre d'organisations
Organisations bancaires rurales	1,400
Organisations bancaires métropolitaines	800
Total des États couverts	48

Jack Henry & Associates, Inc. (JKHY) - Modèle d'entreprise: Structure des coûts

Investissements de recherche et développement

Pour l'exercice 2023, Jack Henry & Associates a investi 224,7 millions de dollars dans les frais de recherche et de développement, ce qui représente 13,4% des revenus totaux.

Exercice fiscal	Investissement en R&D	Pourcentage de revenus
2023	224,7 millions de dollars	13.4%
2022	210,3 millions de dollars	12.9%

Dépenses du personnel d'ingénierie logicielle

Les dépenses totales du personnel pour les équipes de génie logiciel et de technologie en 2023 étaient d'environ 386,5 millions de dollars.

• Salaire moyen de l'ingénieur logiciel: 112 000 $
• Total des effectifs technologiques: 3 450 employés
• Frais généraux du personnel technologique: 54,2 millions de dollars

Maintenance des infrastructures cloud

Les coûts annuels des infrastructures et de la maintenance du cloud pour 2023 ont totalisé 87,3 millions de dollars.

Catégorie de service cloud	Coût annuel
Hébergement cloud	42,6 millions de dollars
Maintenance des infrastructures	44,7 millions de dollars

Dépenses de marketing et de vente

Les frais de marketing et de vente pour l'exercice 2023 étaient de 156,2 millions de dollars.

• Budget de marketing numérique: 38,5 millions de dollars
• Compensation de l'équipe de vente: 87,6 millions de dollars
• Plateformes de technologie marketing: 30,1 millions de dollars

Coûts de mise à niveau de la technologie continue

Les investissements de mise à niveau technologique en 2023 s'élevaient à 132,4 millions de dollars.

Catégorie de mise à niveau	Investissement
Rafraîchissement matériel	45,3 millions de dollars
Licence de logiciel	57,1 millions de dollars
Améliorations de la cybersécurité	30,0 millions de dollars

Jack Henry & Associates, Inc. (JKHY) - Modèle d'entreprise: Strots de revenus

Frais de licence de logiciel

Jack Henry & Les associés ont généré 1,71 milliard de dollars de revenus totaux pour l'exercice 2023. Les frais de licence logicielle comprenaient une partie importante de cette source de revenus.

Catégorie de revenus	Montant (2023)	Pourcentage du total des revenus
Licence de logiciel de base	482,3 millions de dollars	28.2%
Licence de logiciel complémentaire	213,7 millions de dollars	12.5%

Services d'abonnement récurrents

Les revenus basés sur l'abonnement représentent un élément essentiel du modèle commercial de Jack Henry.

• Abonnements logiciels basés sur le cloud: 395,6 millions de dollars
• Abonnements de services hébergés: 267,4 millions de dollars
• Croissance annuelle des revenus récurrents: 7,3%

Frais de mise en œuvre et d'intégration

Les services professionnels et les revenus de mise en œuvre de l'exercice 2023 ont totalisé 186,5 millions de dollars.

Contrats de support technique

Type de contrat de support	Revenus annuels
Contrats de support standard	124,8 millions de dollars
Contrats de support premium	76,2 millions de dollars

Revenus de transaction de traitement des paiements

Les revenus basés sur les transactions pour 2023 ont atteint 338,9 millions de dollars.

• Transactions de traitement des cartes de crédit: 214,6 millions de dollars
• ACH et transactions de paiement électronique: 124,3 millions de dollars

Jack Henry & Associates, Inc. (JKHY) - Canvas Business Model: Value Propositions

Full technology stack for community financial institutions (FIs)

Jack Henry & Associates, Inc. serves approximately 1,670 bank and credit union core clients. The total client base includes over 5,710 non-core clients. Overall, Jack Henry empowers approximately 7,400 clients.

Open ecosystem that enables rapid integration with third-party fintechs

Jack Henry currently has more than 850 fintechs integrated into its ecosystem. For these fintechs, integration to the banking platform and going live can take fewer than 90 days.

Operational stability and trust, reflected in >99% core client retention

Jack Henry maintains a 99% client retention rate over the history of the company. Total recurring revenue, excluding deconversion revenue, was 92% of total revenue in Q3 (implied FY25).

Modernization via cloud-native solutions and digital transformation

For fiscal year 2025, Core segment non-GAAP adjusted revenue increased 6.0%. In Q1 2026, 77% of core clients were on the Private Cloud, and the company signed seven new cloud contracts. Moving from the private cloud to the public cloud is showing about a 20% to 25% lift. Historically, clients moving from on-prem to the private cloud saw an average revenue increase of about 1.75% across the base.

You should look at the client base migration and size metrics:

Metric	Value	Context/Period
Total Core Clients	1,670	As of August 2025 filing date
Total Non-Core Clients	5,710+	As of August 2025 filing date
Core Clients on Private Cloud	77%	Q1 2026
New Cloud Contracts Signed	7	Q1 2026
Average Banking Core Client Assets (Growth)	$1.26B to $1.29B	CY 2023 to CY 2024
Integrated Fintechs	850+	Current ecosystem size

Enabling smaller FIs to compete with larger banks on digital services

Jack Henry supports over 950 banks in the FDIC's $55 billion and under asset range. The average assets under management for banking core clients grew from $1.26 billion to $1.29 billion between calendar year 2023 and 2024. For credit union core clients, average assets under management grew from $1.17 billion to $1.20 billion over the same period.

Finance: draft 13-week cash view by Friday.

Jack Henry & Associates, Inc. (JKHY) - Canvas Business Model: Customer Relationships

You're looking at how Jack Henry & Associates, Inc. (JKHY) locks in its financial institution clients. It's not just about selling software; it's about becoming the indispensable technology backbone. This relationship focus is why their client retention is so high.

Dedicated, high-touch account management and support model

Jack Henry & Associates, Inc. empowers approximately 7,500 clients with what they call people-inspired innovation and personal service. To be specific about the client base as of their fiscal year-end June 30, 2025, they serve about 1,670 bank and credit union core clients and over 5,710 non-core clients. This scale means the 'high-touch' part is critical to maintain.

The company emphasizes that they help clients innovate faster and strategically differentiate themselves. The support structure is clearly visible in their revenue mix. For the fiscal year ended June 30, 2025, Services and Support revenue hit $1,361,737 thousand, making up 57.3% of their total revenue of $2,375,288 thousand. This recurring service revenue stream is the engine of the relationship.

Long-term, sticky contracts for core processing and hosting

Stickiness is the name of the game here, especially with core processing. Honestly, once a bank or credit union is running on a core system, switching is a massive undertaking. Jack Henry & Associates, Inc. boasts a historical client retention rate of 99%, and that rate hasn't budged recently. That's a powerful number.

The move to their private cloud is a key indicator of long-term commitment. In fiscal 2025, they signed 37 contracts to migrate existing in-house core clients to the private cloud, including 11 in Q4. Following these migrations, 77% of their core client base is now hosted on the Jack Henry private cloud. Here's the quick math on the value of that move: historically, customers migrating from on-premise to the private cloud see about an average of 1.75% revenue increase across the base. What this estimate hides is the operational lock-in that comes with cloud hosting.

Metric	Value (FY Ended June 30, 2025)	Value (Q1 FY2026 Ended Sept 30, 2025)
Client Retention Rate (Historical)	99%	N/A
New Core Deals Signed (FY)	51	N/A
Core Clients Migrated to Private Cloud (FY)	37	N/A
Core Clients on Private Cloud (Cumulative)	77%	N/A
Services and Support Revenue (Yearly)	$1,361,737 thousand	N/A
Services and Support Revenue (Quarterly)	N/A	$376,851 thousand

Consulting and professional services for system implementation

Implementation is a significant part of the relationship, especially for new core deals or cloud migrations. The revenue from these activities shows up in their Services and Support segment. For the full fiscal year ended June 30, 2025, consulting, work order, and release revenues grew by 9.6%. This growth is a direct reflection of ongoing implementation and advisory work.

To be fair, these projects take time. Selling a new deal typically takes 6 to 12 months, and implementing a core deal can add another 12 to 24 months on top of that. This long cycle time further solidifies the relationship over several years.

Community-focused service culture, a key differentiator

The company explicitly states that serving the evolving needs of people and communities is key to their business model. They empower their approximately 7,400 to 7,500 clients with personal service. This culture is supported internally; for example, 40% of Jack Henry & Associates, Inc. associates are trained in Lean Six Sigma Kata. They also introduced a new Community Volunteer Hours benefit in their 2025 Sustainability Report to support this focus.

Continuous product updates and release management

The focus on continuous improvement is evident in their revenue drivers and client engagement. For the three months ended September 30, 2025, growth in data processing and hosting revenue within the cloud was 8.0%. Also, transaction and digital revenue saw a significant jump of 13.9% in that same quarter. This suggests clients are actively adopting newer, likely cloud-based or digital, features. They also host an annual national education conference to demonstrate new products and services to existing clients. The CEO mentioned having over 130 different use cases for AI across the organization as of late 2025, spanning from customer service to development.

Finance: draft 13-week cash view by Friday.

Jack Henry & Associates, Inc. (JKHY) - Canvas Business Model: Channels

You're looking at how Jack Henry & Associates, Inc. gets its technology solutions into the hands of community banks and credit unions. It's a multi-pronged approach that relies heavily on direct relationships and a growing digital footprint.

Direct sales force targeting community banks and credit unions

The direct sales force is central to securing the core processing relationships. Jack Henry & Associates, Inc. empowers approximately 7,500 clients, which includes a mix of banks and credit unions, with technology solutions. This client base is segmented; as of the last filing, they serve approximately 1,670 bank and credit union core clients and over 5,710 non-core clients. Furthermore, they have roughly 5,800 clients that are not Jack Henry core clients today that still purchase various products from them. The sales effectiveness is quite high; for instance, they are seeing about a 50% win rate per year over the last several years. To be specific on recent wins, they secured 28 new core contracts in fiscal 2025, which included 11 in Q3, representing $30 billion in assets. The commitment to existing relationships is evident in their historical client retention rate, which stands at 99%, minus any merger and acquisitions activity.

Metric	Value	Context/Period
Total Empowered Clients	7,500	As of late 2025 reports
Bank and Credit Union Core Clients	1,670	As of June 30, 2025
Non-Core Clients	Over 5,710	As of late 2025
Fiscal 2025 New Core Contracts Won	28	Fiscal Year 2025
Assets Under Contract in New Core Wins (FY2025)	$30 billion	Fiscal Year 2025
Historical Client Retention Rate	99%	Excluding M&A

Cloud-native platform delivery for SaaS offerings

Delivery increasingly leans on the cloud, which drives significant recurring revenue. Recurring revenue accounted for 92% of revenue in Q3 2025. The migration from on-premise to the Jack Henry private cloud is a major channel for revenue uplift. Historically, 77% of customers have made this move, which brings about an average revenue increase of roughly 1.75% across the base-specifically about 1.5% for a credit union and 2% for a bank. As of the Q3 2025 outlook, management projected that 76% of clients were already transitioned to the private cloud. The next step, moving from the private cloud to the public cloud, is already showing a lift of about 20% to 25% for certain modules. Data processing and hosting revenue within the cloud segment saw growth of 11.8% for the three months ended June 30, 2025. The Banno Digital Platform, a key SaaS offering, grew to over 13.7 million registered users, an 18% year-over-year increase.

• Data processing and hosting revenue (cloud) increased 11.8% for the three months ended June 30, 2025.
• Banno Digital Platform registered users reached over 13.7 million.
• Estimated revenue uplift from private cloud migration is an average of 1.75%.
• Projected lift from public cloud migration is 20% to 25% for some modules.

Fintech partner ecosystem (API-integrated solutions)

The ecosystem channel is formalized through API integration capabilities. Jack Henry & Associates, Inc. currently has more than 850 fintechs already integrated into its ecosystem. This collaboration is seen as a key growth driver; in 2025, 83% of credit unions and 60% of banks cited fintech partnerships as a driver of growth. The infrastructure supporting this shifted on July 1, 2025, with the replacement of the Vendor Integration Program by the new Fintech Integration Network (FIN). This network is designed to enhance future integration possibilities across Jack Henry's diverse product offerings.

Industry conferences and client events

Physical and virtual events remain a critical channel for reinforcing relationships and demonstrating new technology. The company hosted a successful Jack Henry Connect conference in fiscal Q1 2025, which reinforced client relationships. Jack Henry & Associates, Inc. also hosts an annual national education conference, providing networking opportunities and product demonstrations for existing clients. International sales, which are a minor channel, accounted for less than 1% of total revenue in fiscal 2025.

Jack Henry & Associates, Inc. (JKHY) - Canvas Business Model: Customer Segments

You're looking at the core client base Jack Henry & Associates, Inc. serves, which is heavily concentrated in the US financial sector. The company empowers approximately 7,400 clients with its technology solutions and services as of fiscal year 2025.

The customer base is clearly segmented across different types of financial institutions, with a strong emphasis on core processing relationships. Here's the quick math on the core client footprint:

Client Type	Core Client Count (Approximate)	Notes
Total Bank and Credit Union Core Clients	1,670	Total institutions using Jack Henry core systems.
Banks (Core Systems)	Over 950	Institutions using core bank integrated data processing systems.
Credit Unions (Core Systems)	Approximately 715	Institutions using core credit union data processing solutions.
Non-Core Clients	Over 5,710	Clients using complementary and payments solutions without a core relationship.

The segment breakdown shows a clear focus on Community Banks (regional and smaller institutions) and Credit Unions (Symitar core system clients), as these form the bulk of the core client base. For instance, Jack Henry & Associates, Inc. is seeing continued success in securing new relationships, tracking for 50 to 55 core wins annually, with 26 to 28 wins year-to-date as of mid-2025, representing over $30 billion in assets from those new wins.

The Regional Financial Institutions are part of the overall approximately 7,400 total clients served, which includes banks ranging from de novo to multi-billion-dollar institutions with assets up to $55 billion. This overall client number is a key metric for understanding the scale of Jack Henry & Associates, Inc.'s market penetration.

For Institutions seeking cloud migration and digital modernization, the data shows significant movement toward Jack Henry & Associates, Inc.'s hosted environments. Currently, 76% of Jack Henry's clients are hosted in a private environment, with expectations to reach a high 90s percentage in migration to the private cloud. Digital modernization is also evidenced by the platform usage metrics you should track:

• The Banno platform has over 13 million active users.
• Over 10 modules in tech modernization are currently in production and testing phases.

Jack Henry & Associates, Inc. (JKHY) - Canvas Business Model: Cost Structure

You're looking at the core expenses that keep Jack Henry & Associates, Inc. running in late 2025. Honestly, the biggest chunk of money goes right back into delivering the services.

Cost of sales, which they often call Cost of Revenue, is the largest single component of the cost structure. For the trailing twelve months ending around the close of fiscal year 2025, this cost hit approximately $1.36 billion. This represented about 57% of total revenue for that period. Cost of revenue growth for the full fiscal year ended June 30, 2025, was driven by higher direct costs consistent with revenue increases and elevated personnel costs, including compensation increases.

Personnel costs are a major factor across the board, especially within Selling, General, and Administrative (SGA) expense. For the fiscal year ended June 30, 2025, SGA expense increased primarily due to higher personnel costs, excluding severance, which included compensation increases and additions to employee headcount over the prior twelve months. This is a key driver you need to watch.

Here's a look at some of the key expense line items for the full fiscal year ended June 30, 2025 (in thousands, unless otherwise noted):

Expense Category	FY2025 Amount (in thousands)	Notes/Context
Cost of Revenue (Cost of Sales)	Approx. $1,360,000	Largest component, 57% of TTM revenue.
Selling, General, and Administrative (SGA)	$278,419	Increased primarily due to personnel costs.
General & Administrative (G&A)	Approx. $283,100	Cited as the largest operating expense in one analysis.
Research and Development (R&D)	$162,771	Increased due to higher personnel costs (net of capitalization).

Jack Henry & Associates, Inc. continues to make significant investment in R&D and product innovation to support its offerings. Research and development expenses for fiscal 2025 totaled $162,771 thousand. This spending is also heavily influenced by personnel costs, including compensation increases and headcount additions in the trailing twelve months, net of capitalization. This focus helps maintain and enhance their core and complementary systems at least once a year.

While specific dollar amounts for cloud infrastructure and data center hosting costs aren't broken out as a standalone line item in the primary summaries, the focus on cloud is evident in revenue growth. Services and support revenue for the fiscal year ended June 30, 2025, was driven in part by growth in data processing and hosting revenue within cloud of 12.0%. This indicates substantial operational expenditure is tied to maintaining and scaling this critical infrastructure.

General & Administrative expenses, which can overlap with SGA depending on the reporting view, were noted in one analysis as amounting to approximately $283.1 million for the trailing twelve months, representing about 51% of total expenses in that context. You should note that GAAP SGA for the full fiscal year 2025 increased 1.7% compared to fiscal 2024, though this figure adjusts higher when excluding certain non-recurring costs.

Key cost drivers you should track include:

• Personnel Costs: Driving increases in both SGA and R&D.
• Direct Costs: Consistent with revenue growth in Cost of Revenue.
• Professional Services: Cited as a contributor to SGA increases.
• Cloud Hosting: Implied significant cost due to 12.0% cloud revenue growth.

Finance: draft 13-week cash view by Friday.

Jack Henry & Associates, Inc. (JKHY) - Canvas Business Model: Revenue Streams

You're looking at the hard numbers for Jack Henry & Associates, Inc.'s revenue generation as of late 2025. This isn't about potential; it's about what they actually booked through the fiscal year ended June 30, 2025, and the latest quarter.

Overall, Jack Henry & Associates, Inc. reported GAAP revenue growth of 7.2% for the full fiscal year 2025, reaching a total of $2.38 billion. The fourth quarter of fiscal 2025 saw GAAP revenue hit $615.4 million, marking a 9.9% increase year-over-year.

The revenue streams are clearly segmented, showing where the growth engine is firing strongest. Here's a breakdown of the key components and their recent performance metrics:

Revenue Stream Performance Metrics (FY2025 vs. Prior Year)

Revenue Stream Category	FY2025 Growth Rate	Q4 2025 Growth Rate	FY2025 Dollar Amount/Context
Processing Revenue (Payments Segment)	6.8%	16.4% (Transaction/Digital)	Payments segment revenue was $873.5m (37% of total revenue) for the trailing 12 months
Services and Support Revenue (Cloud/Hosting Focus)	Implied strong growth	Cloud/Hosting grew 11.8% in Q4 2025	Q4 2025 Services and Support revenue was $351.2 million
Complementary Solutions Revenue (Complementary Segment)	9.2%	12.9%	Complementary segment revenue was $175.1 million in Q4 2025
Software License and Maintenance Fees (Part of Services/Support)	Declining	N/A	License and hardware revenues decreased by 25.2% in FY2025

You can see the core processing revenue, which aligns with the Payments segment, grew 6.8% for the full fiscal year 2025. That's solid, but the Services and Support category is showing real momentum, especially in the cloud space.

The growth in Services and Support revenue for the full fiscal year 2025 was significantly bolstered by data processing and hosting revenue within cloud, which saw an 11.8% increase in the fourth quarter alone. This is a key area for Jack Henry & Associates, Inc. as institutions move workloads.

The fastest-growing area based on the segment data was Complementary Solutions, which saw its revenue increase by 9.2% for the full fiscal year 2025. This segment's Q4 growth was even stronger at 12.9%.

The segment that is clearly contracting is the older software licensing model. The decrease in license and hardware revenues by 25.2% in fiscal year 2025 shows the ongoing shift away from perpetual licenses toward service-based consumption models.

Separately, Jack Henry & Associates, Inc. recognized a specific, non-operational revenue stream:

• Deconversion revenue totaled $33.9 million for the full fiscal year 2025.
• This figure includes $20.5 million recognized in the fourth quarter of fiscal 2025.

It's important to note that Jack Henry & Associates, Inc. excludes this deconversion revenue from its non-GAAP revenue reporting because it is driven by client acquisitions, which are outside the company's control. For context on the Services and Support line, the non-GAAP adjusted Services and Support revenue growth for the full year was 5.4%, after adjusting out the $33,905 (in thousands) in deconversion revenue.

Here are the key drivers within the Services and Support revenue for Q4 2025:

• Growth in data processing and hosting revenue within cloud of 11.8%.
• Increased consulting, work order, and release revenues of 11.9%.
• Partially offset by a decrease in license and hardware revenues of 25.2%.

Finance: draft 13-week cash view by Friday.