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Pure Storage, Inc. (PSTG): Lienzo del Modelo de Negocio [Ene-2025 Actualizado] |
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Pure Storage, Inc. (PSTG) Bundle
En el mundo de aceleración de aceleración de almacenamiento de datos empresariales, Pure Storage, Inc. (PSTG) surge como una fuerza transformadora, reinventando cómo las organizaciones administran, protegen y aprovechan su activo más crítico: los datos. Al ser pioneros en soluciones de almacenamiento de flash y ofrecer un rendimiento, escalabilidad e integración de nubes sin precedentes, Pure Storage ha tallado un nicho único en el panorama de tecnología competitiva. Su innovador lienzo de modelo de negocio revela un enfoque estratégico que va más allá de los paradigmas de almacenamiento tradicionales, ofreciendo a las empresas una solución integral de infraestructura de datos lista para el futuro que reduce drásticamente la complejidad y el costo total de la propiedad.
Pure Storage, Inc. (PSTG) - Modelo de negocio: asociaciones clave
Alianzas de tecnología estratégica con principales proveedores de nubes
Pure Storage mantiene asociaciones estratégicas con proveedores de nubes líderes:
| Proveedor de nubes | Detalles de la asociación | Año establecido |
|---|---|---|
| Servicios web de Amazon (AWS) | Integración de la tienda de bloques de nube de flasharray | 2019 |
| Microsoft Azure | Tienda de bloques de nubes para Azure | 2020 |
| Plataforma en la nube de Google | Solución de almacenamiento en la nube verificada | 2021 |
Colaboraciones de integradores de sistemas globales
Pure Storage se asocia con integradores de sistemas globales de primer nivel:
- Accenture: soluciones de transformación digital empresarial
- Deloitte: migración en la nube y optimización de infraestructura
- PWC - Consultoría avanzada de almacenamiento de datos
- KPMG - Servicios de implementación de la nube híbrida
Asociaciones OEM con fabricantes de hardware
| Fabricante de hardware | Enfoque de asociación | Producto colaborativo |
|---|---|---|
| Dell Technologies | Integración de servidor e almacenamiento | Flasharray // c |
| Lenovo | Soluciones de almacenamiento empresarial | Plataformas de almacenamiento del sistema de thinksy |
| HPE | Infraestructura de nubes híbridas | Sistemas de almacenamiento componibles |
Asociaciones de consultoría de transformación digital empresarial
Asociaciones de consultoría clave para iniciativas de transformación digital:
- Wipro - Estrategias de transformación nativa de la nube
- Atos - Modernización de datos empresariales
- Capgemini: IA y infraestructura de aprendizaje automático
- Tech Mahindra - Implementación de la nube híbrida
Métricas de asociación a partir del cuarto trimestre 2023:
| Métrico | Valor |
|---|---|
| Asociaciones estratégicas totales | 87 |
| Integraciones de proveedores de nubes | 3 proveedores principales |
| Global System Integrator Partners | 12 empresas de primer nivel |
| Socios de hardware OEM | 6 principales fabricantes |
Pure Storage, Inc. (PSTG) - Modelo de negocio: actividades clave
Desarrollo y fabricación de soluciones de almacenamiento de flash All-Flash
Pure Storage invirtió $ 365.7 millones en gastos de investigación y desarrollo en el año fiscal 2024. La compañía produce plataformas de almacenamiento FlashArray y Flashblade con una capacidad de producción anual de aproximadamente 50,000 unidades de almacenamiento.
| Línea de productos | Volumen de producción anual | Costo de fabricación promedio |
|---|---|---|
| Flasharray // x | 25,000 unidades | $ 4,500 por unidad |
| Flashblade // s | 15,000 unidades | $ 6,200 por unidad |
| Tienda de bloques de nubes | 10,000 unidades | $ 3,800 por unidad |
Investigación y desarrollo continuos de tecnologías de almacenamiento de datos
Pure Storage mantiene un equipo dedicado de I + D de 1.200 ingenieros, centrándose en tecnologías de almacenamiento avanzadas.
- Portafolio de patentes de 1,245 patentes de tecnología activa
- Inversión anual de I + D de $ 365.7 millones
- Centros de innovación tecnológica en Mountain View, CA y múltiples ubicaciones globales
Proporcionar servicios de gestión de datos en la nube y optimización de almacenamiento
Pure Storage ofrece servicios de gestión de datos en la nube con un mercado total direccionable de $ 30 mil millones en 2024.
| Categoría de servicio | Ingresos anuales | Base de clientes |
|---|---|---|
| Tienda de bloques de nubes puras | $ 425 millones | 1.200 clientes empresariales |
| Almacenamiento puro como servicio | $ 312 millones | 850 clientes empresariales |
Entrega de arquitectura y consultoría de almacenamiento de nivel empresarial
Pure Storage ofrece servicios de consultoría empresarial con un equipo especializado de 500 arquitectos técnicos.
- Consultoría de ingresos de $ 156 millones en año fiscal 2024
- Valor de compromiso de consultoría promedio de $ 275,000
- Cobertura de servicio en 45 países
Pure Storage, Inc. (PSTG) - Modelo de negocio: recursos clave
Plataformas de tecnología de almacenamiento propietarias avanzadas
Pure Storage opera con recursos tecnológicos clave que incluyen FlashArray // X y Flashblade // S Platforms. A partir del cuarto trimestre de 2023, la compañía reportó 35,550 implementaciones totales de clientes a nivel mundial.
| Plataforma | Métricas de rendimiento | Rango de capacidad |
|---|---|---|
| Flasharray // x | Hasta 1,5 m IOPS | 10 TB - 3 PB |
| Flashblade // s | Hasta 2m IOPS | 50 TB - 8 PB |
Cartera de propiedades intelectuales
Pure Storage mantiene una estrategia de propiedad intelectual robusta.
- Patentes totales: 1.150 a diciembre de 2023
- Solicitudes de patentes pendientes: 350
- Categorías de patentes: arquitectura de almacenamiento, gestión de datos, integración en la nube
Equipos de ingeniería e investigación
Composición de la fuerza laboral dedicada a la I + D y la ingeniería:
| Categoría de equipo | Número de empleados | Porcentaje de la fuerza laboral total |
|---|---|---|
| Ingenieros de I + D | 742 | 38% |
| Desarrollo de software | 563 | 29% |
Infraestructura de almacenamiento nativo de nube
Capacidades de infraestructura de nube de almacenamiento puro:
- Pure Cloud Block Store Diployments: 4,200 a partir del cuarto trimestre 2023
- Soporte de múltiples nubes: AWS, Azure, Google Cloud
- Integración de Kubernetes: soporte de controlador CSI nativo
Red de ventas y soporte global
Distribución geográfica de recursos de ventas y soporte:
| Región | Oficinas de ventas | Centros de apoyo |
|---|---|---|
| América del norte | 22 | 15 |
| EMEA | 14 | 9 |
| Apac | 11 | 7 |
Pure Storage, Inc. (PSTG) - Modelo de negocio: propuestas de valor
Soluciones de almacenamiento de datos empresariales simplificadas y eficientes
Pure Storage reportó ingresos del cuarto trimestre de 2023 de $ 723.2 millones, lo que representa un crecimiento año tras año. Las líneas de productos FlashArray y Flashblade de la compañía entregaron una disponibilidad de 99.9999% con cero garantía de pérdida de datos.
| Línea de productos | Ingresos anuales | Cuota de mercado |
|---|---|---|
| Estrazo | $ 1.2 mil millones | 38.5% |
| Flashlade | $ 435 millones | 22.7% |
Sistemas de almacenamiento All-Flash de alto rendimiento
La tecnología DirectFlash de Pure Storage permite hasta 3.8 millones de IOP por sistema con latencia de menos de 250 microsegundos.
- Rendimiento promedio del sistema: 1.2 millones de IOPS
- Densidad de almacenamiento máxima: 2.4 PB por unidad de bastidor
- Eficiencia energética: consumo de energía 85% menor en comparación con el almacenamiento tradicional
Costo total reducido de propiedad para la infraestructura de datos
El almacenamiento puro demostró una reducción de TCO a 3 años del 51% en comparación con la infraestructura de almacenamiento tradicional.
| Métrico de costo | Almacenamiento tradicional | Almacenamiento puro |
|---|---|---|
| Gasto de capital | $ 2.1 millones | $ 1.3 millones |
| Gasto operativo | $750,000 | $365,000 |
Integración perfecta con entornos híbridos y de múltiples nubes
Pure Storage admite la integración con el 87% de las principales plataformas en la nube, incluidas AWS, Azure y Google Cloud.
- Ingresos de la tienda de bloques de nubes: $ 345 millones en 2023
- Implementaciones de múltiples nubes: 62% de clientes empresariales
- Integración de Kubernetes: soporte nativo para el 95% de las plataformas de contenedores
Capacidades avanzadas de seguridad y gestión de datos
El almacenamiento puro logró la autorización moderada de FedRamp con capacidades de cifrado de extremo a extremo.
| Característica de seguridad | Nivel de cumplimiento |
|---|---|
| Cifrado de datos de datos | AES de 256 bits |
| Cifrado de datos en tránsito | TLS 1.2+ |
| Protección de ransomware | Tasa de efectividad del 99.9% |
Pure Storage, Inc. (PSTG) - Modelo de negocio: relaciones con los clientes
Equipos de éxito de clientes empresariales dedicados
Pure Storage mantiene más de 1.600 clientes empresariales a nivel mundial a partir del cuarto trimestre de 2023. La compañía emplea a aproximadamente 150 profesionales dedicados de éxito del cliente en múltiples regiones geográficas.
| Segmento de clientes | Gerentes de éxito dedicados | Tiempo de respuesta promedio |
|---|---|---|
| Clientes empresariales | 85 especialistas | 2.3 horas |
| Clientes del mercado medio | 45 especialistas | 4.1 horas |
| Cuentas estratégicas | 20 gerentes senior | 1.5 horas |
Soporte técnico y consultas integrales
Pure Storage proporciona soporte técnico de niveles múltiples con cobertura global 24/7. Los niveles de soporte incluyen:
- Soporte de platino: respuesta inmediata, ingeniero dedicado
- Soporte de oro: garantía de respuesta de 1 hora
- Soporte de plata: asistencia a nivel empresarial estándar
Portales de soporte digital de autoservicio
La infraestructura de soporte digital incluye:
| Característica de portal | Métricas de usuario |
|---|---|
| Artículos de base de conocimiento | Más de 3,200 documentos técnicos |
| Usuarios de foro comunitario | 22,500 miembros registrados |
| Interacciones mensuales del portal | Más de 87,000 sesiones de usuario |
Programas regulares de capacitación y certificación de productos
Pure Storage ofrece un ecosistema de capacitación integral:
- Módulos de capacitación en línea: más de 450 cursos
- Programa Certified Pure Storage Professional (CPSP)
- Requisitos de renovación de certificación anual
Servicios de actualización y mantenimiento de tecnología proactiva
La estrategia de mantenimiento y actualización incluye:
| Componente de servicio | Frecuencia | Cobertura |
|---|---|---|
| Actualizaciones de firmware | Trimestral | Líneas de productos 100% compatibles |
| Mantenimiento predictivo | Monitoreo continuo | 98.7% de los clientes empresariales |
| Servicios de diagnóstico remoto | 24/7 | Infraestructura global |
Pure Storage, Inc. (PSTG) - Modelo de negocio: canales
Fuerza de ventas empresarial directa
Pure Storage mantiene un equipo de ventas empresarial dedicado de 473 representantes de ventas directas a partir del cuarto trimestre de 2023. La fuerza de ventas se dirige a grandes empresas y organizaciones con un potencial de ingresos anual que superan los $ 500,000 por participación del cliente.
| Métrico de canal de ventas | 2023 datos |
|---|---|
| Representantes de ventas directas totales | 473 |
| Tamaño de trato promedio | $672,000 |
| Costo de adquisición de clientes empresariales | $87,400 |
Plataforma de comercio electrónico en línea
La plataforma de ventas digitales de Pure Storage generó $ 127.3 millones en ingresos a través de transacciones directas en línea en 2023, lo que representa el 18.6% de los ingresos totales de la compañía.
Redes de revendedor de tecnología
Pure Storage colabora con 672 revendedores de tecnología certificada a nivel mundial, generando $ 342.6 millones en ingresos de socios de canal durante 2023.
| Métricas de red de revendedor | 2023 datos |
|---|---|
| Revendedores certificados totales | 672 |
| Ingresos de los socios del canal | $ 342.6 millones |
| Comisión promedio de socios | 12.4% |
Integraciones del mercado de la nube
Pure Storage ha establecido integraciones con principales mercados de nubes, generando $ 214.5 millones en ingresos relacionados con la nube para 2023.
- Mercado de servicios web de Amazon
- Microsoft Azure Cloud Platform
- Google Cloud Marketplace
Conferencias tecnológicas y eventos de la industria
Pure Storage participó en 37 principales conferencias de tecnología en 2023, generando aproximadamente $ 89.7 millones en oportunidades de ventas directas de interacciones basadas en eventos.
| Métricas de compromiso de la conferencia | 2023 datos |
|---|---|
| Conferencias totales a las que asistió | 37 |
| Ingresos generados por eventos | $ 89.7 millones |
| Proporces promedio por conferencia | 124 |
Pure Storage, Inc. (PSTG) - Modelo de negocio: segmentos de clientes
Grandes organizaciones empresariales
Pure Storage atiende a grandes organizaciones empresariales con ingresos anuales de más de $ 1 mil millones. A partir de 2023, la compañía reportó 791 clientes con ingresos anuales superiores a $ 1 millón, lo que representa el 67% de los ingresos totales.
| Métricas de segmento empresarial | 2023 datos |
|---|---|
| Total de clientes empresariales | 791 |
| Porcentaje de ingresos de la empresa | 67% |
| Valor de contrato promedio | $ 2.3 millones |
Empresas de tecnología del mercado medio
Pure Storage se dirige a compañías de tecnología del mercado medio con 500-5,000 empleados. En 2023, este segmento representaba aproximadamente el 22% de la base total de clientes de la compañía.
- Gasto típico de infraestructura anual de TI: $ 500,000 - $ 2 millones
- Centrarse en soluciones de almacenamiento escalables y rentables
- Capacidades de implementación rápida
Proveedores de servicios en la nube
Los proveedores de servicios en la nube constituyen un segmento crítico de clientes para el almacenamiento puro. En 2023, los proveedores de la nube representaron el 15% de los ingresos totales de la compañía, con asociaciones clave que incluyen AWS, Google Cloud y Microsoft Azure.
| Segmento del proveedor de la nube | 2023 estadísticas |
|---|---|
| Porcentaje de ingresos totales | 15% |
| Número de asociaciones principales de proveedor de la nube | 3 |
| Valor anual promedio del contrato | $ 3.7 millones |
Instituciones de servicios financieros
Las instituciones de servicios financieros representan un segmento significativo de clientes para el almacenamiento puro, con 183 clientes bancarios y financieros en 2023.
- Total de servicios de servicios financieros: 183
- Requisitos promedio de almacenamiento de datos anuales: 2.5 petabytes
- Enfoque principal en soluciones de almacenamiento seguras de alto rendimiento
Organizaciones de investigación en salud y de investigación científica
Pure Storage sirve 276 organizaciones de atención médica e investigación en 2023, con soluciones de almacenamiento especializadas para entornos de datos complejos.
| Segmento de atención médica/investigación | 2023 datos |
|---|---|
| Total de atención médica/clientes de investigación | 276 |
| Capacidad promedio de almacenamiento de datos | 4.2 petabytes |
| Certificaciones de cumplimiento | HIPAA, HITRUST |
Pure Storage, Inc. (PSTG) - Modelo de negocio: Estructura de costos
Inversiones de investigación y desarrollo
Pure Storage invirtió $ 544.5 millones en gastos de investigación y desarrollo en el año fiscal 2024, lo que representa el 29.5% de los ingresos totales.
| Año fiscal | Gastos de I + D | Porcentaje de ingresos |
|---|---|---|
| 2024 | $ 544.5 millones | 29.5% |
Costos de producción de fabricación y hardware
Los costos totales de producción de hardware para el almacenamiento puro en el año fiscal 2024 fueron de aproximadamente $ 612.3 millones.
- Costos de material directo: $ 342.7 millones
- Costos laborales directos: $ 156.8 millones
- Sobrecoss de fabricación: $ 112.8 millones
Gastos de ventas y marketing
Almacenamiento puro gastado $ 721.6 millones En ventas y marketing en el año fiscal 2024, representa el 39.1% de los ingresos totales.
| Categoría de gastos | Cantidad | Porcentaje de ingresos |
|---|---|---|
| Ventas y marketing | $ 721.6 millones | 39.1% |
Compensación global de la fuerza laboral
La compensación total de la fuerza laboral para el almacenamiento puro en el año fiscal 2024 fue de $ 678.2 millones.
- Salarios de los empleados: $ 512.4 millones
- Compensación basada en acciones: $ 98.6 millones
- Beneficios y bonificaciones: $ 67.2 millones
Infraestructura en la nube y mantenimiento de tecnología
La infraestructura en la nube y los costos de mantenimiento de la tecnología totalizaron $ 189.7 millones en el año fiscal 2024.
| Categoría de mantenimiento | Costo |
|---|---|
| Infraestructura en la nube | $ 112.3 millones |
| Mantenimiento de la tecnología | $ 77.4 millones |
Pure Storage, Inc. (PSTG) - Modelo de negocio: flujos de ingresos
Venta de productos de hardware
Pure Storage reportó ingresos totales de $ 2.23 mil millones para el año fiscal 2024. Las ventas de productos de hardware contribuyeron significativamente a este flujo de ingresos.
| Línea de productos | Ingresos anuales | Cuota de mercado |
|---|---|---|
| Flasharray // x | $ 789 millones | 35.4% |
| Flashblade // s | $ 456 millones | 20.5% |
Servicios de almacenamiento basados en suscripción
Los ingresos por suscripción para el almacenamiento puro alcanzaron $ 612 millones en el año fiscal 2024.
- Suscripción de almacenamiento Evergreen: $ 342 millones
- Suscripción de la tienda de bloques de nubes: $ 270 millones
Contratos de licencia y soporte de software
La licencia de software generó $ 385 millones en ingresos para la empresa.
| Categoría de software | Ingresos anuales |
|---|---|
| Software de gestión de Pure1 | $ 185 millones |
| Licencias de protección de datos | $ 200 millones |
Servicios de consulta profesional
Los ingresos por servicios profesionales totalizaron $ 154 millones en el año fiscal 2024.
- Consultoría de implementación: $ 89 millones
- Servicios de arquitectura avanzada: $ 65 millones
Soluciones de gestión de datos en la nube
Los ingresos de Cloud Solutions alcanzaron los $ 298 millones en el año fiscal.
| Servicio en la nube | Ingresos anuales |
|---|---|
| Tienda de bloques de nubes puras | $ 178 millones |
| Servicios de datos en la nube | $ 120 millones |
Pure Storage, Inc. (PSTG) - Canvas Business Model: Value Propositions
You're looking at the core reasons customers choose Pure Storage, Inc. in late 2025-it's about eliminating trade-offs, especially as AI workloads demand more from infrastructure. The value proposition centers on delivering cloud-like simplicity with enterprise-grade control and guaranteed outcomes.
Evergreen//One: Genuine non-disruptive Storage-as-a-Service
Evergreen//One is the consumption-based service that wraps the entire Pure Storage Platform, delivering a true hybrid cloud experience by unifying on-premises and public-cloud data storage services. This offering is built on outcome-oriented Service Level Agreements (SLAs) that guarantee performance, capacity, efficiency, availability, and durability, all without requiring data migration for non-disruptive upgrades. Honestly, the guarantees are what set this apart from other models.
For subscriptions commencing after August 18th, 2025, the guaranteed performance tiers under the Evergreen//One Product Guide look like this:
| Subscription Tier | Minimum Guaranteed Performance (IOPS/TiB or MB/s per TiB) | Latency Goal |
| //Unified Block & File Performance | 1500 IOPS/TiB or 24 MB/s per TiB | 1ms |
| //Unified Block & File Ultra | 3000 IOPS/TiB or 48 MB/s per TiB | 1ms |
| //Unified Block & File Capacity | 100 IOPS/TiB or 1.6 MB/s per TiB | 5ms |
Furthermore, Pure Storage backs this with specific data protection SLAs:
- No Data Migrations SLA: Guarantees non-disruptive infrastructure upgrades.
- Zero Data Loss SLA: Guarantees no data loss within the Service Infrastructure.
Enterprise Data Cloud: Unified, automated data management via Pure Fusion
The Enterprise Data Cloud (EDC) vision is realized through Pure Fusion, which transforms traditional storage architectures by virtualizing data management into a unified, cloud-like experience, often delivered as a non-disruptive software upgrade. This means you stop managing individual arrays and start managing data via policy across your entire estate, on-premises and in the cloud. Here's the quick math on automation improvement: Pure Fusion aims to reduce manually written storage automation by up to 90%.
Key capabilities delivered by Pure Fusion v2 include:
- Fleet-wide management, federating arrays into a fleet non-disruptively.
- Remote provisioning from any array in the fleet.
- Built-in automation and workflows for policy-based provisioning.
High performance and efficiency for AI/ML and mission-critical workloads
The platform is engineered to run both latency-sensitive enterprise applications and high-bandwidth, high-concurrency AI/ML pipelines on the same foundation. For AI inference, the integration of Key Value Accelerator software with NVIDIA Dynamo delivers speedups of up to 20 times. This is critical when you consider the competitive landscape for AI infrastructure.
Specific performance enhancements in the latest hardware include:
- FlashArray//XL R5: Doubles Input/Output Operations Per Second (IOPS) per rack unit and increases maximum raw capacity by 50 per cent over prior models.
- FlashArray//ST: Delivers over 10 million IOPS per five rack units for latency-sensitive workloads.
- FlashBlade//S: Controller blades boost performance by up to 30 per cent in AI-driven analysis tasks.
Guaranteed cyber resilience and data protection integration
Pure Storage is actively turning the storage layer into an active participant in threat detection and response, moving beyond passive storage. This involves deep integration with the security ecosystem to proactively detect threats and enable rapid recovery. The platform includes robust data protection via immutable snapshots that cannot be altered or deleted.
Key cyber resilience initiatives rolling out include:
- Integration with CrowdStrike Falcon Next-Gen SIEM for real-time visibility (Generally available Q3 FY26).
- Cyber Resilience as a Service, a partnership with Veeam (Generally available Q4 FY26).
- Pure Protect Recovery Zones for isolated recovery environments (Generally available Q1 FY27).
Full-year FY25 revenue of $3.17 billion, showing clear market traction
The company achieved a major financial milestone in fiscal year 2025, surpassing the $3 billion revenue mark for the first time, which signals strong market acceptance of the Evergreen model and platform innovation. Full-year FY25 revenue reached $3.2 billion, representing a 12% year-over-year growth, though some reports cite the figure as $3.17 billion with an 11.92% increase. Subscription services revenue for the full year was $1.5 billion, growing 22% year-over-year, demonstrating the success of the shift to recurring revenue.
Pure Storage, Inc. (PSTG) - Canvas Business Model: Customer Relationships
You're looking at how Pure Storage, Inc. (PSTG) builds and maintains its connection with customers, which is heavily weighted toward long-term service agreements rather than one-time hardware sales. This focus on recurring relationships is central to their financial stability.
Long-term, recurring engagement via the Evergreen subscription model.
The Evergreen model is the core driver of customer stickiness, turning capital expenditure into operational expenditure for the client. This structure is clearly reflected in the revenue mix as of late 2025. Subscription services are now a majority component of the business's financial foundation.
Here's the quick math on the subscription business based on the third fiscal quarter of 2026 results:
| Metric | Value (Q3 FY2026) | Context/Comparison |
| Subscription Services Revenue | $429.7 million | Up 14% year-over-year |
| Subscription Services Revenue Share | 45% of Total Revenue | Total Revenue was $964.5 million |
| Subscription Services Gross Margin | 75.5% | Reflects high-value service component |
| Annual Recurring Revenue (ARR) | $1.8 billion | Up 17% year-over-year |
| Total Remaining Performance Obligations (RPO) | $2.9 billion | Up 24% year-over-year |
The company also noted that capital investments of $63 million in Q3 FY2026 included funding for Evergreen//One subscription growth, showing direct investment into this relationship engine. What this estimate hides is the future value locked in the RPO, which is a strong indicator of future committed revenue streams.
Proactive, 24/7 remote diagnostic and maintenance services.
Customer relationship quality is supported by high-touch service, which is validated by external assessments. Pure Storage, Inc. maintained its position as a Leader in the 2025 IDC MarketScape on worldwide hardware support services. The service model is designed to be proactive, using the Pure1 Cloud monitoring system to reach out to customers when an alert signals a problem before the customer might even notice it.
The service structure includes:
- 24 x 365 availability across all three support levels.
- A 15-minute response time commitment for Severity 1 cases.
- A world-class Net Promoter Score (NPS) of 81, achieved for nine consecutive years.
Customer sentiment, as captured by Gartner Peer Insights as of August 2025, shows an overall rating of 4.9 out of 5, with 98% of reviewers indicating a willingness to recommend based on 689 reviews.
Dedicated enterprise sales force for large accounts.
The focus on large accounts is evident in the customer penetration metrics. The sales force targets the largest enterprises, which are key to driving the high-value subscription adoption.
Customer base statistics as of late 2025:
- Total customer count surpassed 14,000, adding 258 in the most recent quarter.
- 63% of the Fortune 500 are included as customers.
The company is clearly focused on deepening relationships within the largest enterprise segments, which is typically managed by a dedicated enterprise sales team.
Direct executive engagement at events like Pure//Accelerate 2025.
Executive visibility is used to reinforce the platform vision and build community trust. Pure//Accelerate 2025 was held from June 17-19, 2025, in Las Vegas. CEO and Chairman Charles Giancarlo led the opening keynote, setting the tone for the event. The event itself offered attendees up to $6,300 in free training and certification exams.
Partner Central for streamlined deal registration and self-service.
While specific financial metrics for the Partner Central portal aren't detailed in the latest reports, the channel strategy is actively managed. Pure Storage, Inc. unveiled a revamped Reseller Partner Program in February 2025, designed to improve partner profitability and autonomy. This indicates ongoing investment in the partner ecosystem to streamline the go-to-market motion.
Finance: draft next quarter's sales capacity utilization report by end of month.
Pure Storage, Inc. (PSTG) - Canvas Business Model: Channels
You're looking at how Pure Storage, Inc. gets its products and services into the hands of customers, which is heavily weighted toward partners, even as direct engagement with the largest accounts remains critical.
The foundation of the Pure Storage, Inc. go-to-market strategy is its partner ecosystem. Historically, this was a 100% channel-led model, with partners driving approximately 40% of new business around the 2013-2014 timeframe. As of February 2025, Pure Storage, Inc. unveiled a revamped Reseller Partner Program designed to increase partner profitability and autonomy, supporting the shift from hardware sales to consumption-based models like Evergreen//One.
The direct sales team focuses on the largest logos, specifically targeting Fortune 500 and major enterprise accounts for strategic, large-scale platform deployments. This direct engagement supports the overall scale of the business, which achieved full-year fiscal 2025 revenue of $3.2 billion.
For hybrid cloud solutions, Pure Storage, Inc. utilizes cloud marketplaces. They announced seamless VMware-to-Azure migration solutions and the expansion of the Enterprise Data Cloud platform through Pure Storage Cloud Azure Native, a fully-managed, enterprise-grade block volume as a service developed in partnership with Microsoft.
Managed Service Providers (MSPs) are key to delivering the Storage-as-a-Service (STaaS) experience, particularly through offerings like Evergreen//One. The focus on subscription services revenue, which reached $1.5 billion for the full fiscal year 2025, underscores the importance of partners who can deliver and manage these recurring service contracts.
Here's a look at the scale of the business and recent performance metrics relevant to channel effectiveness:
| Metric | Value (Latest Available) | Period/Context |
| Full Year Revenue | $3.2 billion | Fiscal Year 2025 (ended Feb 2, 2025) |
| Subscription Services Revenue | $1.5 billion | Full Fiscal Year 2025 |
| Q3 FY2026 Revenue | $964.5 million | Quarter Ended Nov 2, 2025 |
| Q3 FY2026 Subscription ARR | $1.8 billion | As of Q3 FY2026 |
| Total Customer Count | 13,000 | As of early 2025 |
| Net Promoter Score (NPS) | 81 | Nine consecutive years achieving 80+ NPS as of early 2025 |
The channel strategy is reinforced by specific strategic wins and program enhancements:
- Unveiled a revamped Reseller Partner Program in February 2025.
- Achieved an industry-first design win with a top-four hyperscaler.
- New tools like enhancements to Pure partner intelligence to identify expansion opportunities.
- Partnerships supporting cyber resilience, including integration with Rubrik and CrowdStrike LogScale.
- Focus on enabling partners to deliver platform value proposition over point products.
The success in the hyperscale segment is a key channel focus area, especially with the DirectFlash software integration. The company also noted initial hyperscaler collaborations and a co-engineering partnership with Meta, with initial revenue recognized from that project.
Finance: review Q4 FY2026 channel revenue contribution against the historical 40% benchmark by next Tuesday.
Pure Storage, Inc. (PSTG) - Canvas Business Model: Customer Segments
You're looking at the core buyers for Pure Storage, Inc. (PSTG) as of late 2025. This base is global, spanning from mid-sized organizations needing to modernize their infrastructure to the largest corporations running mission-critical workloads. By the close of fiscal year 2024, Pure Storage, Inc. had amassed a global customer base exceeding 12,500 organizations. In Q3 of fiscal year 2026 alone, the company added 258 new customers, showing continued acquisition momentum.
Here's a quick look at the scale of their customer penetration and recent activity:
| Metric | Value as of Q3 FY26 (or latest reported) | Context |
| Fortune 500 Penetration | 63% | As of Q3 FY26. |
| Total Customers (FY2024 End) | Over 12,500 | Global customer count. |
| New Customers Added (Q3 FY26) | 258 | New logos acquired in the quarter. |
| Hyperscaler Shipments (YTD FY26) | Exceeded 1 to 2 exabytes forecast | Full-year target surpassed by Q3. |
The hyperscale cloud service provider segment represents a significant strategic focus, and the company secured an industry-first design win with one of the top-four hyperscalers. This win involved bringing Pure Storage, Inc.'s DirectFlash software into massive-scale environments. Shipments to these hyperscalers for the year-to-date in fiscal 2026 already surpassed the full annual forecast of between one and two exabytes by the end of Q3.
The customer base is heavily concentrated in sectors where data performance and reliability are non-negotiable. These organizations are actively re-architecting for the future, which is driving demand for Pure Storage, Inc.'s platform. You'll find their technology deeply embedded with:
- Organizations adopting AI/ML initiatives for real-time analysis.
- Financial services firms requiring stringent performance and reliability.
- Healthcare providers managing sensitive, high-volume data.
- Government entities needing secure, modern infrastructure.
- Companies embracing cloud-native architectures via Evergreen//One and Portworx.
Finance: draft 13-week cash view by Friday.
Pure Storage, Inc. (PSTG) - Canvas Business Model: Cost Structure
You're looking at the major expenses Pure Storage, Inc. (PSTG) incurs to keep its Enterprise Data Cloud platform running and growing as of late 2025. Honestly, the cost structure reflects a company betting heavily on future recurring revenue, which means spending now to lock in long-term contracts.
Significant investment in R&D for platform innovation is a non-negotiable cost. For the third quarter of fiscal year 2026, R&D expenses hit $63.6 million. That's a substantial 29.2 percent rise compared to the $49.2 million spent in the same quarter last year, showing the commitment to innovation like Fusion and the expansion of the Enterprise Data Cloud.
Driving that enterprise adoption requires a high Sales and Marketing (S&M) spend, though the growth rate here was more measured in Q3 FY26. S&M costs were $26.3 million for the quarter, representing a 7.8 percent rise from the $24.4 million reported the prior year. Management indicated plans to continue making significant incremental investments in sales and marketing to capture additional profitable growth opportunities beyond fiscal year 2026.
The Cost of Goods Sold (COGS) is managed through strong gross margins, which speaks to the efficiency of the flash media and hardware component sourcing, even with tariff-related pricing adjustments on some hardware sales. For Q3 FY26, the company reported a GAAP gross margin of 72.3% and a non-GAAP gross margin of 74.1%. This high margin is critical because it directly impacts the profitability of every dollar of revenue, whether product or subscription.
Operating expenses, outside of COGS, show where the company is allocating resources for scale and administration. Here's a quick look at the key operating expense categories for Q3 FY26:
| Expense Category | Q3 FY26 Amount (Millions USD) | Year-over-Year Change |
| Research and Development (R&D) | $63.6 | Up 29.2% |
| Sales and Marketing (S&M) | $26.3 | Up 7.8% |
| General and Administrative (G&A) | $26.3 | Up 88.1% |
| Total Increase in these three costs | $26.2 | N/A |
These operating expenses led to a strong profitability metric for the quarter. Pure Storage achieved a non-GAAP operating income of $196 million in Q3 FY26, which translated to a non-GAAP operating margin of 20.3%. That's a record operating profit for the company.
Costs associated with expanding data center infrastructure for Evergreen//One are captured within capital expenditures, which directly fund the growth of the Storage-as-a-Service (STaaS) offerings. In Q3 FY26, capital investments totaled $63 million. This figure specifically included test and infrastructure equipment needed to support data center expansion and to fund the growth of the Evergreen//One subscription base. Furthermore, the company is absorbing certain operational costs for customers under its commitment structure:
- Pure Storage commits to paying customers' power and rack space costs after the initial subscription period for Evergreen//One.
- This commitment is based on fixed rates for kilowatt per hour and rack unit space.
- The Total Contract Value (TCV) sales for Evergreen//One and similar consumption offerings grew 25% year-over-year in Q3 FY26.
Finance: draft 13-week cash view by Friday.
Pure Storage, Inc. (PSTG) - Canvas Business Model: Revenue Streams
You're looking at how Pure Storage, Inc. converts its technology into cash flow as of late 2025. The story here is a clear pivot toward recurring revenue, which is what investors really like to see, so let's break down the numbers from the Q3 FY26 results.
The core revenue generation still involves selling the physical gear, the FlashArray and FlashBlade hardware, but the growth engine is clearly the subscription side. For the third quarter of fiscal year 2026, the product sales component, which primarily covers the hardware, was reported at $534 million.
The shift is evident when you look at the subscription portion. Subscription services revenue for Q3 FY26 hit $429.7 million, representing 45% of the total revenue for that quarter. This recurring revenue stream is the foundation of their current valuation narrative.
Also driving that subscription number is the Storage-as-a-Service offering, Evergreen//One. Total Contract Value (TCV) sales for Evergreen//One and similar consumption-based offerings in Q3 FY26 reached $120 million, showing a strong 25% year-over-year growth in customer commitment to that model.
To track the ongoing health of this recurring model, you look at the Subscription Annual Recurring Revenue (ARR), which stood at $1.8 billion as of Q3 FY26, marking a 17% year-over-year increase. Honestly, that ARR growth rate tells you more about future stability than the current quarter's total revenue.
Beyond the main hardware and subscription buckets, revenue also comes from software licensing and support for specialized products like Portworx and Cloud Block Store. These add-on and platform-specific revenues contribute to the overall top line, though they aren't separately itemized in the primary revenue breakdowns.
Here is a quick look at the key revenue figures from Q3 FY26:
| Revenue Component | Q3 FY26 Amount | Notes |
| Total Revenue | $964.5 million | Overall top line for the quarter. |
| Product Sales (Hardware) | $534 million | FlashArray and FlashBlade sales. |
| Subscription Services Revenue | $429.7 million | Represents 45% of total revenue. |
| Subscription Annual Recurring Revenue (ARR) | $1.8 billion | Annualized recurring contract value. |
| Evergreen//One TCV Sales | $120 million | Storage-as-a-Service bookings. |
You should also note the total backlog, or Remaining Performance Obligations (RPO), which was $2.9 billion, up 24% year-over-year, confirming strong contracted future revenue.
The revenue streams are clearly segmented, but the focus for management and investors is definitely on growing that subscription slice of the pie, which is what drives the ARR.
Finance: draft 13-week cash view by Friday.
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