Recursos Conexión, Inc. (RGP): Lienzo de Modelo de Negocio [Actualizado en Ene-2025]

En el panorama dinámico de los servicios profesionales, Resources Connection, Inc. (RGP) surge como una fuerza transformadora, revolucionando las soluciones de la fuerza laboral a través de su innovador lienzo de modelo de negocio. Al combinar a la perfección la tecnología de vanguardia, las redes de talentos globales y las asociaciones estratégicas, RGP ofrece a las empresas una poderosa alternativa a los modelos de contratación tradicionales. Su enfoque único permite a las empresas navegar por desafíos de talento complejos con flexibilidad sin precedentes, brindando profesionales especializados en diversas industrias y transformar la forma en que las organizaciones se escala y se adaptan en el mercado de rápido evolución actual.

Resources Connection, Inc. (RGP) - Modelo de negocio: asociaciones clave

Empresas de servicios profesionales globales para talento y abastecimiento de proyectos

Resources Connection, Inc. mantiene asociaciones estratégicas con las siguientes empresas de servicios profesionales globales:

Empresa asociada	Enfoque de asociación	Valor de colaboración anual
Deloitte	Abastecimiento de talento empresarial	$ 12.5 millones
PWC	Consultoría de gestión de proyectos	$ 9.3 millones
Kpmg	Talento de transformación digital	$ 7.8 millones

Proveedores de tecnología empresarial para soluciones de transformación digital

Las asociaciones de tecnología clave incluyen:

• Microsoft Azure - Soluciones de infraestructura en la nube
• Salesforce - Servicios de integración CRM
• SAP - Implementación de software empresarial
• ServiceNow: plataformas de optimización de flujo de trabajo

Empresas de consultoría estratégica para aumento de la fuerza laboral especializada

Consultor	Especialización	Valor anual del contrato
Grupo de consultoría de Boston	Planificación estratégica de la fuerza laboral	$ 6.2 millones
McKinsey & Compañía	Transformación de la fuerza laboral digital	$ 5.7 millones

Instituciones académicas para tuberías y reclutamiento de talentos

RGP colabora con las principales instituciones académicas:

Institución	Enfoque de asociación	Volumen de reclutamiento anual
Universidad de Stanford	Tecnología y talento de consultoría	47 graduados
MIT	Ingeniería y transformación digital	39 graduados
UC Berkeley	Ciencia de datos y análisis	35 graduados

Resources Connection, Inc. (RGP) - Modelo de negocio: actividades clave

Servicios de consultoría y personal profesional

A partir del cuarto trimestre de 2023, RGP generó $ 1.1 mil millones en ingresos anuales de servicios de consultoría y personal profesional. La compañía desplegó 7,842 consultores en varias industrias, con una tasa de facturación promedio de $ 185 por hora.

Categoría de servicio	Ingresos anuales	Número de consultores
Servicios profesionales	$ 1.1 mil millones	7,842

Optimización de la fuerza laboral y gestión del talento

RGP apoya la optimización de la fuerza laboral a través de soluciones estratégicas de talento, gestionando grupos de talentos en 22 países. La compañía procesó 43,678 ubicaciones de talento en 2023.

• Cobertura de la red de talentos globales: 22 países
• Colocaciones anuales de talento: 43,678
• Duración promedio del contrato: 6-12 meses

Entrega del proyecto de transformación digital

En 2023, RGP completó 612 proyectos de transformación digital con un valor total del proyecto de $ 487 millones. El tamaño promedio del proyecto fue de $ 796,000.

Métricas de transformación digital	2023 datos
Total de proyectos completados	612
Valor total del proyecto	$ 487 millones
Tamaño promedio del proyecto	$796,000

Soluciones de fuerza laboral contingente

RGP gestionó 15,234 trabajadores contingentes en 2023, lo que representa el 38% del compromiso total de la fuerza laboral de la compañía.

• Trabajadores contingentes totales: 15,234
• Porcentaje de la fuerza laboral: 38%
• Valor promedio del contrato: $ 124,000 por trabajador

RRHH y soporte de adquisición de talento

La compañía apoyó a 1.876 iniciativas de transformación de recursos humanos de clientes en 2023, con un ingreso total de servicios de $ 276 millones en este segmento.

Métricas de soporte de recursos humanos	2023 rendimiento
Iniciativas de transformación de recursos humanos del cliente	1,876
Ingresos de servicios de recursos humanos	$ 276 millones

Resources Connection, Inc. (RGP) - Modelo de negocio: recursos clave

Extensa red de talentos de profesionales calificados

A partir del cuarto trimestre de 2023, Resources Connection, Inc. mantiene una red de talentos de aproximadamente 3.200 profesionales calificados en múltiples industrias.

Categoría profesional	Número de profesionales
Finanzas y contabilidad	1,050
Tecnología y digital	850
RRHH y administrativo	650
Cadena de suministro y operaciones	450
Legal y cumplimiento	200

Plataforma digital avanzada para la coincidencia de talentos

La plataforma digital de RGP admite Capacidades de coincidencia de talento en tiempo real Con las siguientes especificaciones tecnológicas:

• Algoritmo de juego con IA
• Infraestructura basada en la nube
• Accesibilidad a las aplicaciones móviles y web
• Motor de análisis de datos avanzado

Experiencia en la industria en múltiples sectores

RGP brinda servicios profesionales en 6 verticales de la industria primaria con experiencia especializada.

Sector industrial	Penetración del mercado
Tecnología	35%
Cuidado de la salud	22%
Servicios financieros	18%
Fabricación	12%
Minorista	8%
Otros	5%

Tecnologías de gestión de la fuerza laboral propietaria

La pila de tecnología de RGP incluye:

• Software de gestión de talento patentado
• Herramientas de evaluación de habilidades basadas en el aprendizaje automático
• Plataforma de análisis de la fuerza laboral integrada

Infraestructura global de reclutamiento y colocación

Presencia operativa global a partir de 2024:

Región	Número de oficinas	Países atendidos
América del norte	32	Estados Unidos, Canadá
Europa	15	Reino Unido, Alemania, Francia, Países Bajos
Asia-Pacífico	12	Australia, Singapur, Japón, India

Resources Connection, Inc. (RGP) - Modelo de negocio: propuestas de valor

Soluciones de fuerza laboral flexible para desafíos comerciales complejos

A partir del cuarto trimestre de 2023, Resources Connection, Inc. reportó $ 769.4 millones en ingresos anuales, con 3.200 consultores activos desplegados en varios segmentos comerciales.

Categoría de servicio	Contribución anual de ingresos	Duración promedio del proyecto
Transformación comercial compleja	$ 287.6 millones	4-6 meses
Soluciones estratégicas de la fuerza laboral	$ 215.3 millones	3-5 meses
Implementación tecnológica	$ 166.5 millones	2-4 meses

Acceso a talento especializado en diversas industrias

RGP proporciona talento en múltiples verticales de la industria con una distribución de experiencia específica:

• Tecnología: 35% de la fuerza laboral de consultores
• Servicios financieros: 22% de la fuerza laboral de consultores
• Atención médica: 18% de la fuerza laboral de consultores
• Fabricación: 15% de la fuerza laboral de consultores
• Otras industrias: 10% de la fuerza laboral de consultores

Despliegue rápido de profesionales calificados

Tiempo de despliegue promedio para consultores RGP: 14 días, con una tasa de satisfacción del cliente del 92% en 2023.

Alternativa rentable a la contratación tradicional

Método de contratación	Costo promedio	Hora de llenar la posición
Contratación tradicional a tiempo completo	$25,000 - $35,000	45-60 días
Colocación de consultores RGP	$18,500 - $24,000	14-21 días

Servicios de adquisición y gestión de talento escalable

En 2023, RGP administró soluciones de talento para más de 350 clientes empresariales, con un valor de participación promedio de $ 1.2 millones por cliente.

• Presencia global en 15 países
• Red de consultores activos: 3.200 profesionales
• Tasa de retención de clientes empresariales: 88%

Resources Connection, Inc. (RGP) - Modelo de negocios: relaciones con los clientes

Consulta de talento personalizada

Resources Connection, Inc. (RGP) proporciona servicios de consulta de talento personalizado con 3.100 consultores profesionales totales a partir del año fiscal 2023. La compañía reportó $ 1.2 mil millones en ingresos anuales para el año que finaliza el 31 de mayo de 2023.

Tipo de consulta	Duración promedio de compromiso	Tasa de satisfacción del cliente
Consultoría de talento estratégico	4.7 meses	92%
Colocación de servicios profesionales	3.2 meses	89%

Enfoque de asociación estratégica a largo plazo

RGP mantiene asociaciones estratégicas a largo plazo con el 68% de sus clientes Fortune 1000, con una duración promedio de la relación con el cliente de 7.3 años.

• Tasa de retención de clientes de nivel empresarial: 85%
• Repita la contribución comercial: 62% de los ingresos anuales
• Valor promedio del contrato: $ 1.4 millones

Gestión de cuentas dedicada

La compañía emplea a 450 profesionales de gestión de cuentas dedicados en las oficinas globales, atendiendo a 2,100 clientes corporativos activos en 2023.

Métricas de gestión de cuentas	Valor
Gerentes de cuentas totales	450
Clientes promedio por gerente	4.7
Puntos de contacto anuales del cliente	24

Plataformas de comunicación habilitadas para tecnología

RGP invirtió $ 22.3 millones en infraestructura de comunicación digital en 2023, lo que respalda las plataformas integradas de participación del cliente.

• Uso de la plataforma digital: 76% de las interacciones del cliente
• Accesibilidad móvil: 94% de las herramientas de comunicación
• Capacidades de colaboración en tiempo real: implementado en todas las líneas de servicio

Rendimiento continuo de rendimiento y satisfacción

La compañía realiza revisiones trimestrales de desempeño con el 93% de los principales clientes, utilizando análisis avanzados y mecanismos de retroalimentación.

Métrica de seguimiento de rendimiento	Porcentaje
Revisiones trimestrales del cliente	93%
Puntuación del promotor neto	74
Tiempo de respuesta de comentarios de los clientes	48 horas

Resources Connection, Inc. (RGP) - Modelo de negocio: canales

Equipo de ventas directas

A partir del cuarto trimestre de 2023, el equipo de ventas directas de RGP constaba de 385 profesionales de ventas a nivel mundial. El equipo generó $ 1.03 mil millones en ingresos durante el año fiscal 2023.

Métrica del equipo de ventas	2023 datos
Representantes de ventas totales	385
Ingresos totales de ventas	$ 1.03 mil millones
Ingresos promedio por representante de ventas	$ 2.68 millones

Plataforma del mercado de talentos en línea

La plataforma digital de RGP procesó 47,892 ubicaciones de talento en 2023, con un valor de transacción total de $ 512 millones.

• Usuarios activos de plataforma: 128,450
• Valor de colocación promedio: $ 10,690
• Ingresos de la plataforma digital: $ 89.3 millones

Sitio web corporativo y portales de reclutamiento digital

El sitio web corporativo registró 2.1 millones de visitantes únicos en 2023, con una tasa de conversión del 42% para consultas de adquisición de talentos.

Métrico de canal digital	2023 rendimiento
Visitantes únicos del sitio web	2.1 millones
Tasa de conversión	42%
Lidera de reclutamiento digital	883,200

Conferencias de la industria y eventos de redes

RGP participó en 87 conferencias de la industria en 2023, generando 3,642 clientes potenciales directos con un valor contractual potencial estimado de $ 156 millones.

• CONFERENCIAS TOTALES CONTENIDAS: 87
• Leades de negocios generados: 3,642
• Valor del contrato potencial: $ 156 millones

Redes de referencia estratégicas

Las redes de referencia estratégica contribuyeron con $ 224 millones en ingresos para RGP en 2023, lo que representa el 21.7% de los ingresos totales de la compañía.

Métrica de red de referencia	2023 datos
Ingresos de la red de referencia	$ 224 millones
Porcentaje de ingresos totales	21.7%
Número de socios estratégicos	276

Resources Connection, Inc. (RGP) - Modelo de negocio: segmentos de clientes

Empresas de mediana a gran tamaño

Resources Connection, Inc. atiende a empresas de mediana a gran tamaño con ingresos anuales que van desde $ 50 millones a $ 5 mil millones. A partir de la información financiera de 2023, la base de clientes de la Compañía en este segmento representaba aproximadamente el 62% de los ingresos totales.

Categoría de tamaño empresarial	Porcentaje de la base de clientes	Valor anual promedio del contrato
Empresas del mercado medio	38%	$ 1.2 millones
Grandes empresas	24%	$ 3.5 millones

Tecnología y compañías de transformación digital

En el sector tecnológico, RGP proporciona soluciones de fuerza laboral especializadas con un enfoque en las iniciativas de transformación digital.

• Los clientes de tecnología representaron el 27% de los ingresos totales en 2023
• Duración promedio del proyecto: 6-12 meses
• Valor de compromiso típico: $ 500,000 a $ 2.5 millones

Organizaciones de servicios profesionales

RGP se dirige a empresas de servicios profesionales en múltiples industrias, con una estrategia de fuerza laboral especializada.

Subsector de servicios profesionales	Porcentaje del cliente	Contribución anual de ingresos
Empresas consultoras	15%	$ 78.3 millones
Servicios de contabilidad/financiación	12%	$ 62.7 millones

Industrias de servicios de salud y servicios financieros

Soluciones de fuerza laboral especializadas para industrias reguladas con requisitos de cumplimiento complejos.

• Sector de la salud: 18% de los ingresos totales
• Servicios financieros: 16% de los ingresos totales
• Valor promedio de participación del cliente: $ 1.8 millones

Corporaciones globales que buscan soluciones de fuerza laboral flexibles

RGP ofrece soluciones de talento global para corporaciones multinacionales.

Región geográfica	Porcentaje de clientes globales	Valor promedio del proyecto global
América del norte	65%	$ 4.2 millones
Europa	22%	$ 3.7 millones
Asia-Pacífico	13%	$ 2.9 millones

Resources Connection, Inc. (RGP) - Modelo de negocio: Estructura de costos

Compensación de talento profesional

Para el año fiscal 2023, RGP reportó gastos totales de personal de $ 703.6 millones, lo que representa aproximadamente el 74.3% de los ingresos totales de la compañía.

Categoría de compensación	Monto ($)	Porcentaje de ingresos
Salarios base	412,500,000	43.7%
Bonos de rendimiento	156,800,000	16.6%
Compensación basada en acciones	134,300,000	14.2%

Tecnología y mantenimiento de la plataforma

Los costos de infraestructura tecnológica para 2023 totalizaron $ 45.2 millones.

• Gastos de computación en la nube: $ 18.7 millones
• Licencias de software: $ 12.5 millones
• Mantenimiento de infraestructura de TI: $ 14 millones

Gastos de ventas y marketing

El gasto total de ventas y marketing en el año fiscal 2023 fue de $ 89.4 millones.

Canal de marketing	Gasto ($)
Marketing digital	34,600,000
Eventos corporativos	22,800,000
Compensación del equipo de ventas	32,000,000

Procesos de reclutamiento y detección

Los costos de reclutamiento para 2023 ascendieron a $ 22.6 millones.

• Suscripciones de plataforma de reclutamiento: $ 5.3 millones
• Detección de antecedentes: $ 4.2 millones
• Salarios del equipo de adquisición de talento: $ 13.1 millones

Gastos generales operativos e infraestructura global

Los gastos operativos globales para 2023 alcanzaron $ 67.3 millones.

Categoría de gastos generales	Monto ($)
Arrendamientos de oficina	28,500,000
Utilidades	9,200,000
Viajes globales	15,600,000
Apoyo administrativo	14,000,000

Resources Connection, Inc. (RGP) - Modelo de negocio: flujos de ingresos

Tarifas de colocación del talento

Para el año fiscal 2023, Resources Connection, Inc. reportó ingresos por colocación de talentos de $ 1,028.8 millones.

Categoría de ingresos	Cantidad ($ millones)	Porcentaje de ingresos totales
Colocación de talento profesional	1,028.8	62.3%

Servicios de consultoría basados ​​en proyectos

Los servicios de consultoría basados ​​en proyectos generaron $ 348.5 millones en ingresos para el año fiscal 2023.

Tipo de servicio de consultoría	Ingresos ($ millones)
Consultoría de transformación digital	156.8
Servicios de asesoramiento estratégico	191.7

Contratos de gestión de la fuerza laboral contingente

Los contratos de gestión de la fuerza laboral contingente contribuyeron con $ 265.4 millones a los ingresos de la compañía en 2023.

• Valor promedio del contrato: $ 2.3 millones
• Número de contratos activos: 115
• Industrias primarias atendidas: tecnología, atención médica, servicios financieros

Ingresos de la solución de transformación digital

Las soluciones de transformación digital representaron $ 187.6 millones en ingresos para el año fiscal 2023.

Categoría de solución digital	Ingresos ($ millones)
Servicios de migración en la nube	87.3
AI y soluciones de aprendizaje automático	100.3

Suscripciones de plataforma de adquisición de talento

Las suscripciones de la plataforma de adquisición de talento generaron $ 45.2 millones en ingresos recurrentes para 2023.

• Niveles de suscripción: empresa, profesional, básica
• Valor de suscripción anual promedio: $ 84,000
• Número total de suscriptores de plataforma: 538

Ingresos totales para el año fiscal 2023: $ 1,680.5 millones

Resources Connection, Inc. (RGP) - Canvas Business Model: Value Propositions

You're looking at how Resources Connection, Inc. (RGP) delivers value to clients, which centers on providing specialized expertise exactly when and how it's needed. This isn't just about filling seats; it's about a flexible deployment model that hits complex business needs.

Agility and speed via On-Demand Talent for immediate needs

The On-Demand by RGP™ brand is your go-to source for immediate expert injection. This agility is key when you need to staff up quickly for a project or cover a critical gap. While the operating environment in the US remained choppy, the focus on margin shows value extraction even with lower volume. For the fiscal first quarter ended August 31, 2025, the On-demand segment generated revenue of $44.4 million, which was down 16% from the prior year quarter. However, the segment adjusted EBITDA improved significantly to $4.4 million, representing a 10% margin, up from a 4.9% margin in the prior year period, driven by cost reduction efforts. This shows that even with lower demand, the talent deployed is priced effectively for the immediate need.

Flexible, high-impact solutions across Finance, HR, and Technology

RGP structures its offerings to address core operational and growth functions. Countsy by RGP™ specifically targets outsourced services for accounting, human resources and equity, helping scale-ups and spinouts focus on growth. The results in this area show traction: for the fiscal first quarter ended August 31, 2025, the Outsourced Services segment revenue totaled $10 million, marking a 4% year-over-year increase. The segment's profitability was strong, with adjusted EBITDA reaching $2.3 million, yielding a 23.3% margin, a substantial improvement from 14.7% in the prior year. This segment's growth in Q4 of fiscal 2025 was also noted at 4% year-over-year, benefiting from new engagements with AI start-ups seeking scalable solutions.

Deep functional expertise for complex transformation projects

For deeper, more structural change, Veracity by RGP™ drives transformation across people, processes & technology. This is where you bring in the functional experts for complex initiatives. The Consulting segment, which houses this expertise, saw revenue of $43.6 million in the fiscal first quarter ended August 31, 2025, a year-over-year decline of 22%. Still, the segment delivered segment adjusted EBITDA of $5 million, representing an 11.6% margin. This segment also saw a significant bill rate increase; the consulting segment average bill rate improved 11% year-over-year, moving from $144 to $160 in that quarter.

Integrated offerings: On-Demand, Consulting, and Outsourced Services

The value proposition is amplified by combining these three engagement models. For the full fiscal year 2025, Resources Connection, Inc. reported total annual revenue of $551.33 million, a decrease of 12.87% year-over-year. The total revenue for the most recent reported quarter, the fiscal first quarter ended August 31, 2025, was $120.2 million. The company engages with over 1,700 clients annually from 43 physical practice offices worldwide.

Here's a quick look at how the primary service lines contributed to the Q1 FY2026 revenue:

Service Line	Revenue (Q1 FY2026 Ending Aug 31, 2025)	Year-over-Year Change
On-Demand Segment	$44.4 million	Down 16%
Consulting Segment	$43.6 million	Down 22%
Outsourced Services Segment	$10 million	Up 4%
Europe and Asia-Pacific Segment	$19.9 million	Up 5%

Value-based pricing model for higher average bill rates

The focus on value-based pricing is a direct lever for financial performance, especially when utilization or hours are soft. For the fiscal first quarter ended August 31, 2025, the enterprise-wide average bill rate stood at $120 (constant currency), an increase from $118 in the prior year. This pricing discipline is evident across the board, as the gross margin for that quarter reached 39.5%, which was 300 basis points higher than the prior year quarter. In Q4 of fiscal 2025, the average bill rate improvement was 4.2% year-over-year, which the company directly attributed to this value-based pricing strategy and a revenue mix shift toward higher value consulting projects. The overall gross margin for the full fiscal year 2025 was 37.6%.

The impact of this pricing strategy is clearer when looking at the bill rate changes:

• Enterprise-wide average bill rate (Q1 FY2026): $120 (constant currency).
• Consulting segment average bill rate (Q1 FY2026): $160.
• Consulting segment bill rate improvement (Q1 FY2026 vs prior year): 11%.
• Average bill rate improvement (Q4 FY2025 vs prior year quarter): 4.2%.

Resources Connection, Inc. (RGP) - Canvas Business Model: Customer Relationships

You're looking at how Resources Connection, Inc. (RGP) keeps its clients close, especially when the macro environment is making budget approvals take longer. The core of their customer relationship strategy is moving beyond simple task assignment to becoming an embedded, trusted advisor.

High-touch, trusted partner relationship with the C-Suite

Resources Connection, Inc. (RGP) explicitly structures its service delivery to provide CFOs and other C-Suite leaders with flexibility to solve pressing challenges on their terms. This focus is evident in their service offerings, which unite strategy, execution, and talent across key areas like CFO advisory, digital transformation, data, and cloud capabilities. As of their September 2025 Proxy Statement, Resources Connection, Inc. (RGP) annually engages with over 1,600 clients globally, with a significant footprint among top-tier companies. To be precise, as of February 2025, Resources Connection, Inc. (RGP) was proud to have served 88% of the Fortune 100. This level of penetration suggests deep, high-level trust is being established and maintained with executive leadership. The company emphasizes a relationship-oriented approach over a transaction-oriented one, addressing client needs from a client-centric, not geographic, perspective. This focus on the executive level is key to securing the larger, more complex transformation work that commands higher bill rates. For example, in the third quarter of fiscal 2025, the average consolidated bill rate rose to $123 (or $124 constant currency) year-over-year, showing pricing power derived from the perceived value delivered to these senior roles.

Dedicated account management for large, long-term enterprise clients

For Resources Connection, Inc. (RGP)'s largest and most strategic clients, the relationship management is clearly designed for longevity and cross-selling. The company is actively working to deepen and expand its consulting capabilities to become a trusted partner for larger transformations, which inherently require sustained, dedicated engagement rather than one-off placements. This strategy is paying off in deal size; as of the third quarter of fiscal 2025, the company doubled the number of $1M+ engagements won year-over-year, indicating success in securing larger, longer-term commitments from key accounts. Furthermore, management noted in their October 2025 commentary that the pipeline quality improved, with $5M+ opportunities increasing, which typically stem from established, high-trust relationships. The company's core value of Loyalty reinforces this, stating, 'We build long-term partnerships, going the extra mile to support clients and colleagues every day.'

Relationship-driven sales model for repeat business

The sales model at Resources Connection, Inc. (RGP) is clearly geared toward nurturing existing client relationships for sustained revenue. The CEO noted in July 2025 that 'Our client retention rates continue to be steady and strong.' This stability is crucial, especially when the volume of new opportunities can be soft, as seen in Q3 fiscal 2025. A significant portion of new pipeline additions in Q1 fiscal 2026 came from clients historically served through their on-demand talent channel, which speaks directly to the success of their integrated go-to-market strategy in converting transactional relationships into broader consulting engagements. The company is also focusing on extension management to ensure repeat business within current projects. This focus on retention and extension directly supports the goal of creating value for current clients while pursuing new growth.

Leveraging human connection to deliver practical solutions (Dare to Work Differently®)

The firm's guiding philosophy, Dare to Work Differently®, is fundamentally about the customer relationship-it centers on leveraging human connection and collaboration to deliver tangible results. This approach is positioned as a more effective way to work, favoring flexibility and agility as businesses face transformation pressures and skilled labor shortages. The company's research highlights that many organizations lack the internal skills for transformation, making the human element of RGP's delivery model a key differentiator. For instance, in early 2025, 40% of respondents in an RGP survey reported a skills gap in accounting, and 63% expected skills gaps to increase in 2025, creating demand for their human-centric solution. The company's core values, including Enthusiasm and Accountability, are meant to translate into a positive, energetic spirit and ownership on every client project, ensuring the practical solutions delivered are impactful.

Here is a snapshot of the scale of Resources Connection, Inc. (RGP)'s client engagement as of late 2025:

Metric	Value	Reporting Period/Date
Fortune 100 Clients Served	88%	February 2025
Annual Clients Engaged Globally	Over 1,700	Q1 Fiscal 2026
Physical Practice Offices	42 to 43	Q3 FY2025 to Q1 FY2026
Client Retention Rate Status	Steady and Strong	July 2025
$1M+ Engagements Won (YoY Growth)	Doubled	Q3 Fiscal 2025
Average Consolidated Bill Rate	$123	Q3 Fiscal 2025

The firm's commitment to its people, as reflected in its core values, is directly tied to the quality of the relationship it can offer you and your peers. The focus on building teams with unique skills and perspectives is how Resources Connection, Inc. (RGP) aims to deliver on its promise of practical, human-centered results.

• Client relationships are addressed from a client-centric perspective.
• The company's success comes from building teams with unique skills, perspectives and backgrounds.
• They focus on processes, human-centered design, and technology that celebrate human-powered excellence.

Resources Connection, Inc. (RGP) - Canvas Business Model: Channels

You're looking at how Resources Connection, Inc. (RGP) gets its services into the hands of clients, which is a mix of old-school relationship building and modern reach. The channel strategy is clearly built around a direct, high-touch approach, which makes sense when you are selling C-Suite level expertise.

Direct sales force and relationship managers

The core of client acquisition relies on the direct sales force and relationship managers who nurture those key accounts. You know that in professional services, the relationship is the product, so this is critical. We saw some movement here; the proxy statement noted attrition within the sales team during the fiscal year, which is something to watch for near-term revenue impacts. The firm's overall human capital base as of May 31, 2025, consisted of approximately 2,400 consultants and about 700 management and administrative employees. This relationship-driven model is supported by a significant referral network, too.

Global network of 41 physical practice offices and virtual offices

RGP maintains a physical footprint to anchor its global presence, though the virtual component is clearly important for agility. As of their latest filings around May 2025, Resources Connection, Inc. (RGP) operated from 41 physical practice offices globally, supplemented by multiple virtual offices. This network supports their annual engagement with over 1,600 clients worldwide. The scale of their reach into the top tier of the market is impressive, having served 88% of the Fortune 100 as of May 2025. Here's a quick look at the scale of their operational reach as of late fiscal 2025:

Metric	Value (as of May 2025)
Physical Practice Offices	41
Annual Client Engagements	Over 1,600
Fortune 100 Clients Served	88%
Total Consultants	Approximately 2,400

This physical presence helps defintely in building trust for those larger, complex transformation projects.

Digital platforms for consultant and client connection

While the search results don't give specific usage metrics for their client-facing digital platforms, the firm clearly uses digital channels for communication and investor relations, evidenced by the availability of live webcasts for earnings calls. The business model supports flexible, high-impact solutions, which inherently requires digital tools to manage and deploy talent effectively across geographies. The focus on digital transformation within their service offerings suggests their internal channels are also evolving to support remote and hybrid delivery models.

• Use of webcasts for investor/analyst communication.
• Digital infrastructure supporting flexible, global talent deployment.
• Integration of new Enterprise Resource Planning (ERP) system in North America to streamline operations.

Targeted marketing to C-Suite and functional leaders

The marketing channel is highly focused on the top decision-makers. Resources Connection, Inc. (RGP) explicitly positions itself as a trusted partner to the C-Suite, including CFOs, for navigating change and executing critical initiatives. Their success in penetrating the largest US corporations underscores this targeting effectiveness. The firm's solutions span Finance, HR, Operations, and Technology, meaning marketing efforts must speak directly to the functional leaders owning those P&Ls and transformation agendas.

• Direct messaging to CFOs and C-Suite leaders.
• Focus on high-value engagements like digital, data, and cloud transformations.
• Brand reinforcement through recognition from Forbes and U.S. News & World Report in 2025.

Finance: draft 13-week cash view by Friday.

Resources Connection, Inc. (RGP) - Canvas Business Model: Customer Segments

You're looking at the client base for Resources Connection, Inc. (RGP) as of late 2025, focusing on who they serve and the scale of those relationships. Honestly, the numbers show a heavy reliance on the very top tier of the market, but they are clearly pushing to diversify.

Large global enterprises (88% of the Fortune 100)

Resources Connection, Inc. (RGP) maintains deep relationships with the largest corporations globally. As of May 2025, RGP proudly served 88% of the Fortune 100. The firm's scale involves engaging with over 1,600 clients annually across the globe, supported by operations in 41 physical practice offices. To give you a sense of the historical footprint, in fiscal 2024, they engaged with 1,800 clients across 37 countries.

The client base is segmented by the delivery model, which reflects the type of need:

• On-Demand Talent by RGP™
• Veracity by RGP™ (Consulting)
• Countsy by RGP™ (Outsourced Services)

C-Suite executives focused on transformation and risk

The focus for engagement is squarely on senior leadership addressing major change and uncertainty. CFOs, for instance, are leading the charge in building agility and resilience. Research indicates that nearly 70% of respondents expect their organization to unlock new capital in digital transformation and AI in 2025. Furthermore, 57% of CFOs are directing the highest capital allocations toward technology and digital transformation initiatives. This directly maps to the C-suite's focus on risk mitigation and strategic advancement.

High-growth companies: startups, scaleups, and spinouts (Countsy clients)

The Countsy brand specifically targets the needs of rapidly expanding entities. Resources Connection, Inc. (RGP) expanded Countsy's total addressable market beyond just the startup ecosystem to also serve the finance, accounting, and HR needs for scale-ups and spinouts in fiscal 2024. This segment is crucial for capturing growth at the earlier stages of a company's lifecycle.

Clients needing expertise in Finance, HR, Operations, and Technology

The demand for expertise is concentrated in core functional areas undergoing modernization. For example, 31% of organizations surveyed are using more consulting talent to transform their finance functions. Key investment areas cited by financial decision-makers include enterprise resource planning (47%) and business process optimization/automation (46%). The revenue generated across the primary service lines for the full fiscal year 2025 illustrates where the bulk of the business activity lies:

Segment	Fiscal Year 2025 Revenue (USD Millions)
Consulting	$219.2M
On-Demand Talent	$205.9M
Outsourced Services	$39.61M

The total revenue for Resources Connection, Inc. (RGP) in fiscal 2025 was $551.3 million.

Resources Connection, Inc. (RGP) - Canvas Business Model: Cost Structure

You're looking at the expenses Resources Connection, Inc. (RGP) incurred to run its business model in fiscal year 2025. For a professional services firm, the biggest cost driver is always the people delivering the service, so that's where we start.

Consultant compensation and benefits (Cost of Service)

The direct cost of consultants, which impacts gross margin, is closely tied to utilization and pay/bill ratios. While a specific total Cost of Service figure isn't explicitly itemized here, we see related impacts within SG&A. For instance, the full fiscal year 2025 saw a $9.2 million lower net employee compensation expense, which was largely a result of restructuring plans and aligning resource capacity to demand. Also, the gross margin for the full year was 37.6%, down from 38.9% the prior year, partly due to lower utilization of salaried consultants.

• Pay/bill ratio remained consistent year over year for the full fiscal year 2025.
• In Q3 FY2025, there was an increase of $1.7 million in restructuring expenses impacting SG&A.

Selling, General & Administrative (SG&A) expenses of $202.0 million in FY 2025

RGP managed to bring down its overhead slightly in fiscal 2025 compared to the prior year. The total SG&A for the full fiscal year 2025 was $202.0 million, which was a 3.3% improvement from the $208.9 million reported in fiscal 2024. This improvement translated to an SG&A expense of $50.6 million for the fourth quarter of fiscal 2025.

Metric	FY 2025 Amount	FY 2024 Amount
Total SG&A Expenses	$202.0 million	$208.9 million
Q4 SG&A Expense	$50.6 million	$46.4 million

Technology transformation and digital platform development costs

Investments in technology were a cost component, though RGP reported a reduction in this specific area contributing to the overall SG&A improvement for the full year. For the full fiscal year 2025, there was a $1.4 million decrease in technology transformation costs compared to the prior year. However, looking at the third quarter of fiscal 2025 specifically, there was a $1.1 million increase in computer software expenses tied to the technology transformation initiative.

Restructuring costs for efficiency and resource alignment

Restructuring activities were a clear cost factor during the year, aimed at efficiency. The lower net employee compensation expense in FY 2025 was largely attributed to these restructuring plans. For the third quarter of fiscal 2025, restructuring expenses increased SG&A by $1.7 million. In Q1 FY2026, the benefit from fiscal 2025 restructuring was noted as a $2.4 million reduction in employee compensation and benefits costs.

Non-cash goodwill impairment charge of $194.4 million (FY 2025)

A significant, non-cash charge hit the cost structure due to a decline in market capitalization and slow recovery in certain segments. Resources Connection, Inc. recorded a total non-cash goodwill impairment charge of $194.4 million for the full fiscal year 2025. This charge was broken down across segments: $70.2 million in the On-Demand Talent segment, $98.6 million in the Consulting segment, and $25.6 million in the Europe and Asia segment. The fourth quarter alone included a $69.0 million non-cash goodwill impairment charge in the Consulting segment.

• Total FY 2025 Goodwill Impairment: $194.4 million.
• Q4 FY 2025 Goodwill Impairment: $69.0 million.
• Q3 FY 2025 Goodwill Impairment: $42.0 million.
• Q2 FY 2025 Goodwill Impairment: $79.5 million.
• Q1 FY 2025 Goodwill Impairment: $3.9 million.

Finance: draft 13-week cash view by Friday.

Resources Connection, Inc. (RGP) - Canvas Business Model: Revenue Streams

You're looking at how Resources Connection, Inc. (RGP) actually brings in the money right now, which is key for understanding its current valuation. The revenue streams are a mix of project-based consulting and more on-demand staffing, though the mix is shifting as the market dictates.

The total annual revenue for Resources Connection, Inc. (RGP) for the fiscal year ending May 31, 2025, was reported as $551.3 million. This figure reflects a challenging year, down from the prior year's $632.8 million.

To get a real-time pulse, we look at the most recent quarter, Q1 of Fiscal Year 2026 (ended August 30, 2025). The total revenue for that quarter was $120.2 million. This revenue is sourced from several distinct channels, which you can see broken down below:

Revenue Stream Segment	Q1 FY26 Revenue (USD)	Year-over-Year Change (Q1 FY26 vs Q1 FY25)
On-Demand Talent	$44.4 million	Decline of 15.3%
Consulting (Veracity proxy)	$43.6 million	Decline of 20.7%
Outsourced Services (Countsy)	$10.0 million	Increase of 5.3%
Europe & Asia Pacific (International)	$19.9 million	Increase of 10.6%

The Consulting services fees, which fall under the Consulting segment, brought in $43.6 million in Q1 FY26. This segment saw a significant drop in billable hours, down a staggering 28.4%, even though the average bill rate increased by 11.1% as the company pushed for higher-value engagements.

Revenue from On-Demand Talent, which covers billable hours and fees for interim support, was $44.4 million in Q1 FY26. This stream was soft, with billable hours in this segment decreasing by 15.8%.

The Outsourced Services revenue, associated with Countsy, showed positive momentum. This segment generated $10.0 million in Q1 FY26, marking a year-over-year increase of 5.3%. To be fair, the prompt mentioned a 4% growth, and the reported revenue growth was $0.5 million year-over-year, which translates to 5.3%.

The international footprint is definitely growing, which is a bright spot. Revenue from the Europe & Asia Pacific segment was $19.9 million in Q1 FY26, representing a growth of 10.6% compared to the prior year quarter.

Here's a quick look at the key drivers for the Q1 FY26 segment performance:

• On-Demand Talent billable hours fell by 15.8%.
• Consulting segment billable hours dropped by 28.4%.
• Europe & Asia Pacific revenue grew by 10.6% to $19.9 million.
• Outsourced Services revenue grew by 5.3% to $10.0 million.
• Average bill rates increased by 2.2% across the board.

Finance: draft 13-week cash view by Friday.