Resources Connection, Inc. (RGP): Modelo de Negócios Canvas [Jan-2025 Atualizado]

No cenário dinâmico dos serviços profissionais, a Recursos Connection, Inc. (RGP) surge como uma força transformadora, revolucionando soluções de força de trabalho por meio de sua inovadora tela de modelo de negócios. Ao misturar perfeitamente a tecnologia de ponta, as redes de talentos globais e as parcerias estratégicas, a RGP oferece às empresas uma alternativa poderosa aos modelos de contratação tradicionais. Sua abordagem única permite que as empresas naveguem por desafios complexos de talentos com flexibilidade sem precedentes, oferecendo profissionais especializados em diversas indústrias e transformando como as organizações escalam e se adaptam no mercado em rápida evolução de hoje.

Resources Connection, Inc. (RGP) - Modelo de negócios: Parcerias -chave

Empresas de serviços profissionais globais para talento e fornecimento de projetos

Resources Connection, Inc. mantém parcerias estratégicas com as seguintes empresas globais de serviços profissionais:

Empresa parceira	Foco em parceria	Valor anual de colaboração
Deloitte	Fornecimento de talentos corporativos	US $ 12,5 milhões
Pwc	Consultoria de Gerenciamento de Projetos	US $ 9,3 milhões
Kpmg	Talento de transformação digital	US $ 7,8 milhões

Provedores de tecnologia corporativa para soluções de transformação digital

As principais parcerias tecnológicas incluem:

• Microsoft Azure - Soluções de infraestrutura em nuvem
• Salesforce - Serviços de integração de CRM
• SAP - Implementação de software corporativo
• ServiceNow - Plataformas de otimização do fluxo de trabalho

Empresas de consultoria estratégica para aumento especializado da força de trabalho

Parceiro de consultoria	Especialização	Valor anual do contrato
Boston Consulting Group	Planejamento estratégico da força de trabalho	US $ 6,2 milhões
McKinsey & Empresa	Transformação da força de trabalho digital	US $ 5,7 milhões

Instituições acadêmicas de pipeline e recrutamento de talentos

O RGP colabora com as principais instituições acadêmicas:

Instituição	Foco em parceria	Volume anual de recrutamento
Universidade de Stanford	Tecnologia e talento de consultoria	47 graduados
Mit	Engenharia e Transformação Digital	39 graduados
UC Berkeley	Ciência e Analítica de Dados	35 graduados

Resources Connection, Inc. (RGP) - Modelo de Negócios: Atividades -chave

Serviços profissionais de pessoal e consultoria

No quarto trimestre 2023, a RGP gerou US $ 1,1 bilhão em receita anual de serviços profissionais de pessoal e consultoria. A empresa implantou 7.842 consultores em vários setores, com uma taxa média de cobrança de US $ 185 por hora.

Categoria de serviço	Receita anual	Número de consultores
Serviços profissionais	US $ 1,1 bilhão	7,842

Otimização da força de trabalho e gerenciamento de talentos

O RGP suporta a otimização da força de trabalho por meio de soluções estratégicas de talentos, gerenciando pools de talentos em 22 países. A empresa processou 43.678 colocações de talentos em 2023.

• Cobertura da rede de talentos globais: 22 países
• Colocação anual de talentos: 43.678
• Duração média do contrato: 6 a 12 meses

Entrega do projeto de transformação digital

Em 2023, o RGP completou 612 projetos de transformação digital com um valor total do projeto de US $ 487 milhões. O tamanho médio do projeto foi de US $ 796.000.

Métricas de transformação digital	2023 dados
Total de projetos concluídos	612
Valor total do projeto	US $ 487 milhões
Tamanho médio do projeto	$796,000

Soluções contingentes da força de trabalho

A RGP administrou 15.234 trabalhadores contingentes em 2023, representando 38% do engajamento total da força de trabalho da empresa.

• Trabalhadores contingentes totais: 15.234
• Porcentagem de força de trabalho: 38%
• Valor médio do contrato: US $ 124.000 por trabalhador

Suporte de aquisição de RH e talentos

A empresa apoiou 1.876 iniciativas de transformação de RH do cliente em 2023, com uma receita total de serviço de US $ 276 milhões nesse segmento.

Métricas de suporte de RH	2023 desempenho
Iniciativas de transformação de RH do cliente	1,876
Receita de serviços de RH	US $ 276 milhões

Recursos Connection, Inc. (RGP) - Modelo de Negócios: Recursos -Principais

Extensa rede de talentos de profissionais qualificados

A partir do quarto trimestre 2023, a Resources Connection, Inc. mantém uma rede de talentos de aproximadamente 3.200 profissionais qualificados em vários setores.

Categoria profissional	Número de profissionais
Finanças e contabilidade	1,050
Tecnologia e digital	850
RH e administrativo	650
Cadeia de suprimentos e operações	450
Legal e conformidade	200

Plataforma digital avançada para correspondência de talentos

Suportes de plataforma digital do RGP Capacidades de correspondência de talentos em tempo real Com as seguintes especificações tecnológicas:

• Algoritmo correspondente a IA
• Infraestrutura baseada em nuvem
• Acessibilidade para aplicativos móveis e web
• Mecanismo avançado de análise de dados

Experiência no setor em vários setores

O RGP fornece serviços profissionais em 6 verticais do setor primário com experiência especializada.

Setor da indústria	Penetração de mercado
Tecnologia	35%
Assistência médica	22%
Serviços financeiros	18%
Fabricação	12%
Varejo	8%
Outros	5%

Tecnologias de gerenciamento de força de trabalho proprietárias

A pilha de tecnologia do RGP inclui:

• Software de gerenciamento de talentos proprietários
• Ferramentas de avaliação de habilidades baseadas em aprendizado de máquina
• Plataforma integrada de análise de força de trabalho

Infraestrutura de recrutamento e colocação global

Presença operacional global a partir de 2024:

Região	Número de escritórios	Países serviram
América do Norte	32	Estados Unidos, Canadá
Europa	15	Reino Unido, Alemanha, França, Holanda
Ásia-Pacífico	12	Austrália, Cingapura, Japão, Índia

Recursos Connection, Inc. (RGP) - Modelo de negócios: proposições de valor

Soluções de força de trabalho flexíveis para desafios de negócios complexos

A partir do quarto trimestre de 2023, a Resources Connection, Inc. registrou US $ 769,4 milhões em receita anual, com 3.200 consultores ativos implantados em vários segmentos de negócios.

Categoria de serviço	Contribuição anual da receita	Duração média do projeto
Transformação de negócios complexa	US $ 287,6 milhões	4-6 meses
Soluções estratégicas de força de trabalho	US $ 215,3 milhões	3-5 meses
Implementação de tecnologia	US $ 166,5 milhões	2-4 meses

Acesso a talentos especializados em diversas indústrias

O RGP fornece talentos em vários verticais do setor com distribuição específica de experiência:

• Tecnologia: 35% da força de trabalho do consultor
• Serviços financeiros: 22% da força de trabalho consultor
• Saúde: 18% da força de trabalho do consultor
• Fabricação: 15% da força de trabalho do consultor
• Outras indústrias: 10% da força de trabalho do consultor

Rápida implantação de profissionais qualificados

Tempo médio de implantação para consultores de RGP: 14 dias, com 92% de taxa de satisfação do cliente em 2023.

Alternativa econômica à contratação tradicional

Método de contratação	Custo médio	Hora de preencher a posição
Contratação tradicional em tempo integral	$25,000 - $35,000	45-60 dias
Colocação de consultores RGP	$18,500 - $24,000	14-21 dias

Serviços de aquisição e gerenciamento de talentos escaláveis

Em 2023, a RGP gerenciava soluções de talentos para mais de 350 clientes corporativos, com um valor médio de engajamento de US $ 1,2 milhão por cliente.

• Presença global em 15 países
• Rede de consultores ativos: 3.200 profissionais
• Taxa de retenção de clientes corporativos: 88%

Recursos Connection, Inc. (RGP) - Modelo de Negócios: Relacionamentos do Cliente

Consulta de talentos personalizados

A Resources Connection, Inc. (RGP) fornece serviços de consulta de talentos personalizados com 3.100 consultores profissionais totais a partir do ano fiscal de 2023. A Companhia registrou US $ 1,2 bilhão em receita anual para o ano que terminou em 31 de maio de 2023.

Tipo de consulta	Duração média do engajamento	Taxa de satisfação do cliente
Consultoria de talento estratégico	4,7 meses	92%
Colocação de serviços profissionais	3,2 meses	89%

Abordagem de parceria estratégica de longo prazo

O RGP mantém parcerias estratégicas de longo prazo com 68% de seus clientes da Fortune 1000, com uma duração média do relacionamento com o cliente de 7,3 anos.

• Taxa de retenção de clientes no nível da empresa: 85%
• Repita a contribuição dos negócios: 62% da receita anual
• Valor médio do contrato: US $ 1,4 milhão

Gerenciamento de conta dedicado

A empresa emprega 450 profissionais de gerenciamento de contas dedicados em escritórios globais, atendendo a 2.100 clientes corporativos ativos em 2023.

Métricas de gerenciamento de contas	Valor
Gerentes de contas totais	450
Clientes médios por gerente	4.7
Pontos de contato anuais do cliente	24

Plataformas de comunicação habilitadas para tecnologia

A RGP investiu US $ 22,3 milhões em infraestrutura de comunicação digital em 2023, apoiando plataformas integradas de engajamento de clientes.

• Uso da plataforma digital: 76% das interações do cliente
• Acessibilidade móvel: 94% das ferramentas de comunicação
• Recursos de colaboração em tempo real: implementado em todas as linhas de serviço

Desempenho contínuo e rastreamento de satisfação

A empresa realiza revisões trimestrais de desempenho com 93% dos principais clientes, utilizando análises avançadas e mecanismos de feedback.

Métrica de rastreamento de desempenho	Percentagem
Revisões trimestrais de clientes	93%
Pontuação do promotor líquido	74
Tempo de resposta de feedback do cliente	48 horas

Resources Connection, Inc. (RGP) - Modelo de Negócios: Canais

Equipe de vendas diretas

No quarto trimestre 2023, a equipe de vendas direta da RGP consistia em 385 profissionais de vendas em todo o mundo. A equipe gerou US $ 1,03 bilhão em receita durante o ano fiscal de 2023.

Métrica da equipe de vendas	2023 dados
Total de representantes de vendas	385
Receita total de vendas	US $ 1,03 bilhão
Receita média por representante de vendas	US $ 2,68 milhões

Plataforma de mercado de talentos on -line

A plataforma digital da RGP processou 47.892 posicionamentos de talentos em 2023, com um valor total de transação de US $ 512 milhões.

• Usuários ativos da plataforma: 128.450
• Valor médio de colocação: US $ 10.690
• Receita da plataforma digital: US $ 89,3 milhões

Site corporativo e portais de recrutamento digital

O site corporativo registrou 2,1 milhões de visitantes únicos em 2023, com uma taxa de conversão de 42% para consultas de aquisição de talentos.

Métrica de canal digital	2023 desempenho
Visitantes exclusivos do site	2,1 milhões
Taxa de conversão	42%
Leads de recrutamento digital	883,200

Conferências do setor e eventos de rede

O RGP participou de 87 conferências do setor em 2023, gerando 3.642 leads de negócios diretos com um valor potencial estimado em contrato de US $ 156 milhões.

• Total de conferências participadas: 87
• Leads de negócios gerados: 3.642
• Valor potencial do contrato: US $ 156 milhões

Redes de referência estratégicas

As redes de referência estratégicas contribuíram com US $ 224 milhões em receita para RGP em 2023, representando 21,7% da receita total da empresa.

Métrica de rede de referência	2023 dados
Receita de rede de referência	US $ 224 milhões
Porcentagem da receita total	21.7%
Número de parceiros estratégicos	276

Resources Connection, Inc. (RGP) - Modelo de negócios: segmentos de clientes

Empresas de médio a grande porte

A Resources Connection, Inc. atende a empresas de médio a grande porte, com receitas anuais que variam de US $ 50 milhões a US $ 5 bilhões. A partir de 2023, os relatórios financeiros, a base de clientes da empresa nesse segmento representava aproximadamente 62% da receita total.

Categoria de tamanho da empresa	Porcentagem de base de clientes	Valor médio anual do contrato
Empresas do mercado intermediário	38%	US $ 1,2 milhão
Grandes empresas	24%	US $ 3,5 milhões

Empresas de tecnologia e transformação digital

No setor de tecnologia, o RGP fornece soluções de força de trabalho especializadas, com foco nas iniciativas de transformação digital.

• Clientes de tecnologia representavam 27% da receita total em 2023
• Duração média do projeto: 6 a 12 meses
• Valor típico de engajamento: US $ 500.000 a US $ 2,5 milhões

Organizações de serviços profissionais

O RGP tem como alvo as empresas de serviços profissionais em vários setores, com uma estratégia especializada da força de trabalho.

Subsetor de Serviços Profissionais	Porcentagem do cliente	Contribuição anual da receita
Empresas de consultoria	15%	US $ 78,3 milhões
Serviços de contabilidade/finanças	12%	US $ 62,7 milhões

Indústrias de saúde e serviços financeiros

Soluções de força de trabalho especializadas para indústrias regulamentadas com requisitos complexos de conformidade.

• Setor de saúde: 18% da receita total
• Serviços financeiros: 16% da receita total
• Valor médio de engajamento do cliente: US $ 1,8 milhão

Corporações globais que buscam soluções flexíveis de força de trabalho

O RGP fornece soluções globais de talentos para empresas multinacionais.

Região geográfica	Porcentagem de clientes globais	Valor médio do projeto global
América do Norte	65%	US $ 4,2 milhões
Europa	22%	US $ 3,7 milhões
Ásia-Pacífico	13%	US $ 2,9 milhões

Recursos Connection, Inc. (RGP) - Modelo de negócios: estrutura de custos

Compensação de talentos profissionais

Para o ano fiscal de 2023, a RGP registrou despesas totais de pessoal de US $ 703,6 milhões, representando aproximadamente 74,3% da receita total da empresa.

Categoria de compensação	Valor ($)	Porcentagem de receita
Salários da base	412,500,000	43.7%
Bônus de desempenho	156,800,000	16.6%
Remuneração baseada em ações	134,300,000	14.2%

Manutenção de tecnologia e plataforma

Os custos de infraestrutura de tecnologia para 2023 totalizaram US $ 45,2 milhões.

• Despesas de computação em nuvem: US $ 18,7 milhões
• Licenciamento de software: US $ 12,5 milhões
• Manutenção de infraestrutura de TI: US $ 14 milhões

Despesas de vendas e marketing

As despesas totais de vendas e marketing no ano fiscal de 2023 foram de US $ 89,4 milhões.

Canal de marketing	Gastos ($)
Marketing digital	34,600,000
Eventos corporativos	22,800,000
Compensação da equipe de vendas	32,000,000

Processos de recrutamento e triagem

Os custos de recrutamento para 2023 totalizaram US $ 22,6 milhões.

• Assinaturas de plataforma de recrutamento: US $ 5,3 milhões
• Triagem de fundo: US $ 4,2 milhões
• Salários da equipe de aquisição de talentos: US $ 13,1 milhões

Over -de -cabeça operacional e infraestrutura global

As despesas operacionais globais para 2023 atingiram US $ 67,3 milhões.

Categoria de sobrecarga	Valor ($)
Arrendamentos de escritório	28,500,000
Utilitários	9,200,000
Viagens globais	15,600,000
Suporte administrativo	14,000,000

Resources Connection, Inc. (RGP) - Modelo de negócios: fluxos de receita

Taxas de colocação de talentos

Para o ano fiscal de 2023, a Resources Connection, Inc. registrou receitas de colocação de talentos de US $ 1.028,8 milhões.

Categoria de receita	Valor (US $ milhões)	Porcentagem da receita total
Colocação profissional de talentos	1,028.8	62.3%

Serviços de consultoria baseados em projetos

Os serviços de consultoria baseados em projetos geraram US $ 348,5 milhões em receita para o ano fiscal de 2023.

Tipo de serviço de consultoria	Receita (US $ milhões)
Consultoria de Transformação Digital	156.8
Serviços de consultoria estratégica	191.7

Contratos contingentes de gerenciamento da força de trabalho

Os contratos contingentes de gerenciamento da força de trabalho contribuíram com US $ 265,4 milhões para a receita da empresa em 2023.

• Valor médio do contrato: US $ 2,3 milhões
• Número de contratos ativos: 115
• Indústrias primárias servidas: tecnologia, saúde, serviços financeiros

Receitas de solução de transformação digital

A Digital Transformation Solutions representou US $ 187,6 milhões em receita para o ano fiscal de 2023.

Categoria de solução digital	Receita (US $ milhões)
Serviços de migração em nuvem	87.3
AI e soluções de aprendizado de máquina	100.3

Assinaturas de plataforma de aquisição de talentos

As assinaturas da plataforma de aquisição de talentos geraram US $ 45,2 milhões em receita recorrente para 2023.

• Níveis de assinatura: Enterprise, Profissional, Básico
• Valor médio de assinatura anual: US $ 84.000
• Número total de assinantes da plataforma: 538

Receita total para o ano fiscal de 2023: US $ 1.680,5 milhões

Resources Connection, Inc. (RGP) - Canvas Business Model: Value Propositions

You're looking at how Resources Connection, Inc. (RGP) delivers value to clients, which centers on providing specialized expertise exactly when and how it's needed. This isn't just about filling seats; it's about a flexible deployment model that hits complex business needs.

Agility and speed via On-Demand Talent for immediate needs

The On-Demand by RGP™ brand is your go-to source for immediate expert injection. This agility is key when you need to staff up quickly for a project or cover a critical gap. While the operating environment in the US remained choppy, the focus on margin shows value extraction even with lower volume. For the fiscal first quarter ended August 31, 2025, the On-demand segment generated revenue of $44.4 million, which was down 16% from the prior year quarter. However, the segment adjusted EBITDA improved significantly to $4.4 million, representing a 10% margin, up from a 4.9% margin in the prior year period, driven by cost reduction efforts. This shows that even with lower demand, the talent deployed is priced effectively for the immediate need.

Flexible, high-impact solutions across Finance, HR, and Technology

RGP structures its offerings to address core operational and growth functions. Countsy by RGP™ specifically targets outsourced services for accounting, human resources and equity, helping scale-ups and spinouts focus on growth. The results in this area show traction: for the fiscal first quarter ended August 31, 2025, the Outsourced Services segment revenue totaled $10 million, marking a 4% year-over-year increase. The segment's profitability was strong, with adjusted EBITDA reaching $2.3 million, yielding a 23.3% margin, a substantial improvement from 14.7% in the prior year. This segment's growth in Q4 of fiscal 2025 was also noted at 4% year-over-year, benefiting from new engagements with AI start-ups seeking scalable solutions.

Deep functional expertise for complex transformation projects

For deeper, more structural change, Veracity by RGP™ drives transformation across people, processes & technology. This is where you bring in the functional experts for complex initiatives. The Consulting segment, which houses this expertise, saw revenue of $43.6 million in the fiscal first quarter ended August 31, 2025, a year-over-year decline of 22%. Still, the segment delivered segment adjusted EBITDA of $5 million, representing an 11.6% margin. This segment also saw a significant bill rate increase; the consulting segment average bill rate improved 11% year-over-year, moving from $144 to $160 in that quarter.

Integrated offerings: On-Demand, Consulting, and Outsourced Services

The value proposition is amplified by combining these three engagement models. For the full fiscal year 2025, Resources Connection, Inc. reported total annual revenue of $551.33 million, a decrease of 12.87% year-over-year. The total revenue for the most recent reported quarter, the fiscal first quarter ended August 31, 2025, was $120.2 million. The company engages with over 1,700 clients annually from 43 physical practice offices worldwide.

Here's a quick look at how the primary service lines contributed to the Q1 FY2026 revenue:

Service Line	Revenue (Q1 FY2026 Ending Aug 31, 2025)	Year-over-Year Change
On-Demand Segment	$44.4 million	Down 16%
Consulting Segment	$43.6 million	Down 22%
Outsourced Services Segment	$10 million	Up 4%
Europe and Asia-Pacific Segment	$19.9 million	Up 5%

Value-based pricing model for higher average bill rates

The focus on value-based pricing is a direct lever for financial performance, especially when utilization or hours are soft. For the fiscal first quarter ended August 31, 2025, the enterprise-wide average bill rate stood at $120 (constant currency), an increase from $118 in the prior year. This pricing discipline is evident across the board, as the gross margin for that quarter reached 39.5%, which was 300 basis points higher than the prior year quarter. In Q4 of fiscal 2025, the average bill rate improvement was 4.2% year-over-year, which the company directly attributed to this value-based pricing strategy and a revenue mix shift toward higher value consulting projects. The overall gross margin for the full fiscal year 2025 was 37.6%.

The impact of this pricing strategy is clearer when looking at the bill rate changes:

• Enterprise-wide average bill rate (Q1 FY2026): $120 (constant currency).
• Consulting segment average bill rate (Q1 FY2026): $160.
• Consulting segment bill rate improvement (Q1 FY2026 vs prior year): 11%.
• Average bill rate improvement (Q4 FY2025 vs prior year quarter): 4.2%.

Resources Connection, Inc. (RGP) - Canvas Business Model: Customer Relationships

You're looking at how Resources Connection, Inc. (RGP) keeps its clients close, especially when the macro environment is making budget approvals take longer. The core of their customer relationship strategy is moving beyond simple task assignment to becoming an embedded, trusted advisor.

High-touch, trusted partner relationship with the C-Suite

Resources Connection, Inc. (RGP) explicitly structures its service delivery to provide CFOs and other C-Suite leaders with flexibility to solve pressing challenges on their terms. This focus is evident in their service offerings, which unite strategy, execution, and talent across key areas like CFO advisory, digital transformation, data, and cloud capabilities. As of their September 2025 Proxy Statement, Resources Connection, Inc. (RGP) annually engages with over 1,600 clients globally, with a significant footprint among top-tier companies. To be precise, as of February 2025, Resources Connection, Inc. (RGP) was proud to have served 88% of the Fortune 100. This level of penetration suggests deep, high-level trust is being established and maintained with executive leadership. The company emphasizes a relationship-oriented approach over a transaction-oriented one, addressing client needs from a client-centric, not geographic, perspective. This focus on the executive level is key to securing the larger, more complex transformation work that commands higher bill rates. For example, in the third quarter of fiscal 2025, the average consolidated bill rate rose to $123 (or $124 constant currency) year-over-year, showing pricing power derived from the perceived value delivered to these senior roles.

Dedicated account management for large, long-term enterprise clients

For Resources Connection, Inc. (RGP)'s largest and most strategic clients, the relationship management is clearly designed for longevity and cross-selling. The company is actively working to deepen and expand its consulting capabilities to become a trusted partner for larger transformations, which inherently require sustained, dedicated engagement rather than one-off placements. This strategy is paying off in deal size; as of the third quarter of fiscal 2025, the company doubled the number of $1M+ engagements won year-over-year, indicating success in securing larger, longer-term commitments from key accounts. Furthermore, management noted in their October 2025 commentary that the pipeline quality improved, with $5M+ opportunities increasing, which typically stem from established, high-trust relationships. The company's core value of Loyalty reinforces this, stating, 'We build long-term partnerships, going the extra mile to support clients and colleagues every day.'

Relationship-driven sales model for repeat business

The sales model at Resources Connection, Inc. (RGP) is clearly geared toward nurturing existing client relationships for sustained revenue. The CEO noted in July 2025 that 'Our client retention rates continue to be steady and strong.' This stability is crucial, especially when the volume of new opportunities can be soft, as seen in Q3 fiscal 2025. A significant portion of new pipeline additions in Q1 fiscal 2026 came from clients historically served through their on-demand talent channel, which speaks directly to the success of their integrated go-to-market strategy in converting transactional relationships into broader consulting engagements. The company is also focusing on extension management to ensure repeat business within current projects. This focus on retention and extension directly supports the goal of creating value for current clients while pursuing new growth.

Leveraging human connection to deliver practical solutions (Dare to Work Differently®)

The firm's guiding philosophy, Dare to Work Differently®, is fundamentally about the customer relationship-it centers on leveraging human connection and collaboration to deliver tangible results. This approach is positioned as a more effective way to work, favoring flexibility and agility as businesses face transformation pressures and skilled labor shortages. The company's research highlights that many organizations lack the internal skills for transformation, making the human element of RGP's delivery model a key differentiator. For instance, in early 2025, 40% of respondents in an RGP survey reported a skills gap in accounting, and 63% expected skills gaps to increase in 2025, creating demand for their human-centric solution. The company's core values, including Enthusiasm and Accountability, are meant to translate into a positive, energetic spirit and ownership on every client project, ensuring the practical solutions delivered are impactful.

Here is a snapshot of the scale of Resources Connection, Inc. (RGP)'s client engagement as of late 2025:

Metric	Value	Reporting Period/Date
Fortune 100 Clients Served	88%	February 2025
Annual Clients Engaged Globally	Over 1,700	Q1 Fiscal 2026
Physical Practice Offices	42 to 43	Q3 FY2025 to Q1 FY2026
Client Retention Rate Status	Steady and Strong	July 2025
$1M+ Engagements Won (YoY Growth)	Doubled	Q3 Fiscal 2025
Average Consolidated Bill Rate	$123	Q3 Fiscal 2025

The firm's commitment to its people, as reflected in its core values, is directly tied to the quality of the relationship it can offer you and your peers. The focus on building teams with unique skills and perspectives is how Resources Connection, Inc. (RGP) aims to deliver on its promise of practical, human-centered results.

• Client relationships are addressed from a client-centric perspective.
• The company's success comes from building teams with unique skills, perspectives and backgrounds.
• They focus on processes, human-centered design, and technology that celebrate human-powered excellence.

Resources Connection, Inc. (RGP) - Canvas Business Model: Channels

You're looking at how Resources Connection, Inc. (RGP) gets its services into the hands of clients, which is a mix of old-school relationship building and modern reach. The channel strategy is clearly built around a direct, high-touch approach, which makes sense when you are selling C-Suite level expertise.

Direct sales force and relationship managers

The core of client acquisition relies on the direct sales force and relationship managers who nurture those key accounts. You know that in professional services, the relationship is the product, so this is critical. We saw some movement here; the proxy statement noted attrition within the sales team during the fiscal year, which is something to watch for near-term revenue impacts. The firm's overall human capital base as of May 31, 2025, consisted of approximately 2,400 consultants and about 700 management and administrative employees. This relationship-driven model is supported by a significant referral network, too.

Global network of 41 physical practice offices and virtual offices

RGP maintains a physical footprint to anchor its global presence, though the virtual component is clearly important for agility. As of their latest filings around May 2025, Resources Connection, Inc. (RGP) operated from 41 physical practice offices globally, supplemented by multiple virtual offices. This network supports their annual engagement with over 1,600 clients worldwide. The scale of their reach into the top tier of the market is impressive, having served 88% of the Fortune 100 as of May 2025. Here's a quick look at the scale of their operational reach as of late fiscal 2025:

Metric	Value (as of May 2025)
Physical Practice Offices	41
Annual Client Engagements	Over 1,600
Fortune 100 Clients Served	88%
Total Consultants	Approximately 2,400

This physical presence helps defintely in building trust for those larger, complex transformation projects.

Digital platforms for consultant and client connection

While the search results don't give specific usage metrics for their client-facing digital platforms, the firm clearly uses digital channels for communication and investor relations, evidenced by the availability of live webcasts for earnings calls. The business model supports flexible, high-impact solutions, which inherently requires digital tools to manage and deploy talent effectively across geographies. The focus on digital transformation within their service offerings suggests their internal channels are also evolving to support remote and hybrid delivery models.

• Use of webcasts for investor/analyst communication.
• Digital infrastructure supporting flexible, global talent deployment.
• Integration of new Enterprise Resource Planning (ERP) system in North America to streamline operations.

Targeted marketing to C-Suite and functional leaders

The marketing channel is highly focused on the top decision-makers. Resources Connection, Inc. (RGP) explicitly positions itself as a trusted partner to the C-Suite, including CFOs, for navigating change and executing critical initiatives. Their success in penetrating the largest US corporations underscores this targeting effectiveness. The firm's solutions span Finance, HR, Operations, and Technology, meaning marketing efforts must speak directly to the functional leaders owning those P&Ls and transformation agendas.

• Direct messaging to CFOs and C-Suite leaders.
• Focus on high-value engagements like digital, data, and cloud transformations.
• Brand reinforcement through recognition from Forbes and U.S. News & World Report in 2025.

Finance: draft 13-week cash view by Friday.

Resources Connection, Inc. (RGP) - Canvas Business Model: Customer Segments

You're looking at the client base for Resources Connection, Inc. (RGP) as of late 2025, focusing on who they serve and the scale of those relationships. Honestly, the numbers show a heavy reliance on the very top tier of the market, but they are clearly pushing to diversify.

Large global enterprises (88% of the Fortune 100)

Resources Connection, Inc. (RGP) maintains deep relationships with the largest corporations globally. As of May 2025, RGP proudly served 88% of the Fortune 100. The firm's scale involves engaging with over 1,600 clients annually across the globe, supported by operations in 41 physical practice offices. To give you a sense of the historical footprint, in fiscal 2024, they engaged with 1,800 clients across 37 countries.

The client base is segmented by the delivery model, which reflects the type of need:

• On-Demand Talent by RGP™
• Veracity by RGP™ (Consulting)
• Countsy by RGP™ (Outsourced Services)

C-Suite executives focused on transformation and risk

The focus for engagement is squarely on senior leadership addressing major change and uncertainty. CFOs, for instance, are leading the charge in building agility and resilience. Research indicates that nearly 70% of respondents expect their organization to unlock new capital in digital transformation and AI in 2025. Furthermore, 57% of CFOs are directing the highest capital allocations toward technology and digital transformation initiatives. This directly maps to the C-suite's focus on risk mitigation and strategic advancement.

High-growth companies: startups, scaleups, and spinouts (Countsy clients)

The Countsy brand specifically targets the needs of rapidly expanding entities. Resources Connection, Inc. (RGP) expanded Countsy's total addressable market beyond just the startup ecosystem to also serve the finance, accounting, and HR needs for scale-ups and spinouts in fiscal 2024. This segment is crucial for capturing growth at the earlier stages of a company's lifecycle.

Clients needing expertise in Finance, HR, Operations, and Technology

The demand for expertise is concentrated in core functional areas undergoing modernization. For example, 31% of organizations surveyed are using more consulting talent to transform their finance functions. Key investment areas cited by financial decision-makers include enterprise resource planning (47%) and business process optimization/automation (46%). The revenue generated across the primary service lines for the full fiscal year 2025 illustrates where the bulk of the business activity lies:

Segment	Fiscal Year 2025 Revenue (USD Millions)
Consulting	$219.2M
On-Demand Talent	$205.9M
Outsourced Services	$39.61M

The total revenue for Resources Connection, Inc. (RGP) in fiscal 2025 was $551.3 million.

Resources Connection, Inc. (RGP) - Canvas Business Model: Cost Structure

You're looking at the expenses Resources Connection, Inc. (RGP) incurred to run its business model in fiscal year 2025. For a professional services firm, the biggest cost driver is always the people delivering the service, so that's where we start.

Consultant compensation and benefits (Cost of Service)

The direct cost of consultants, which impacts gross margin, is closely tied to utilization and pay/bill ratios. While a specific total Cost of Service figure isn't explicitly itemized here, we see related impacts within SG&A. For instance, the full fiscal year 2025 saw a $9.2 million lower net employee compensation expense, which was largely a result of restructuring plans and aligning resource capacity to demand. Also, the gross margin for the full year was 37.6%, down from 38.9% the prior year, partly due to lower utilization of salaried consultants.

• Pay/bill ratio remained consistent year over year for the full fiscal year 2025.
• In Q3 FY2025, there was an increase of $1.7 million in restructuring expenses impacting SG&A.

Selling, General & Administrative (SG&A) expenses of $202.0 million in FY 2025

RGP managed to bring down its overhead slightly in fiscal 2025 compared to the prior year. The total SG&A for the full fiscal year 2025 was $202.0 million, which was a 3.3% improvement from the $208.9 million reported in fiscal 2024. This improvement translated to an SG&A expense of $50.6 million for the fourth quarter of fiscal 2025.

Metric	FY 2025 Amount	FY 2024 Amount
Total SG&A Expenses	$202.0 million	$208.9 million
Q4 SG&A Expense	$50.6 million	$46.4 million

Technology transformation and digital platform development costs

Investments in technology were a cost component, though RGP reported a reduction in this specific area contributing to the overall SG&A improvement for the full year. For the full fiscal year 2025, there was a $1.4 million decrease in technology transformation costs compared to the prior year. However, looking at the third quarter of fiscal 2025 specifically, there was a $1.1 million increase in computer software expenses tied to the technology transformation initiative.

Restructuring costs for efficiency and resource alignment

Restructuring activities were a clear cost factor during the year, aimed at efficiency. The lower net employee compensation expense in FY 2025 was largely attributed to these restructuring plans. For the third quarter of fiscal 2025, restructuring expenses increased SG&A by $1.7 million. In Q1 FY2026, the benefit from fiscal 2025 restructuring was noted as a $2.4 million reduction in employee compensation and benefits costs.

Non-cash goodwill impairment charge of $194.4 million (FY 2025)

A significant, non-cash charge hit the cost structure due to a decline in market capitalization and slow recovery in certain segments. Resources Connection, Inc. recorded a total non-cash goodwill impairment charge of $194.4 million for the full fiscal year 2025. This charge was broken down across segments: $70.2 million in the On-Demand Talent segment, $98.6 million in the Consulting segment, and $25.6 million in the Europe and Asia segment. The fourth quarter alone included a $69.0 million non-cash goodwill impairment charge in the Consulting segment.

• Total FY 2025 Goodwill Impairment: $194.4 million.
• Q4 FY 2025 Goodwill Impairment: $69.0 million.
• Q3 FY 2025 Goodwill Impairment: $42.0 million.
• Q2 FY 2025 Goodwill Impairment: $79.5 million.
• Q1 FY 2025 Goodwill Impairment: $3.9 million.

Finance: draft 13-week cash view by Friday.

Resources Connection, Inc. (RGP) - Canvas Business Model: Revenue Streams

You're looking at how Resources Connection, Inc. (RGP) actually brings in the money right now, which is key for understanding its current valuation. The revenue streams are a mix of project-based consulting and more on-demand staffing, though the mix is shifting as the market dictates.

The total annual revenue for Resources Connection, Inc. (RGP) for the fiscal year ending May 31, 2025, was reported as $551.3 million. This figure reflects a challenging year, down from the prior year's $632.8 million.

To get a real-time pulse, we look at the most recent quarter, Q1 of Fiscal Year 2026 (ended August 30, 2025). The total revenue for that quarter was $120.2 million. This revenue is sourced from several distinct channels, which you can see broken down below:

Revenue Stream Segment	Q1 FY26 Revenue (USD)	Year-over-Year Change (Q1 FY26 vs Q1 FY25)
On-Demand Talent	$44.4 million	Decline of 15.3%
Consulting (Veracity proxy)	$43.6 million	Decline of 20.7%
Outsourced Services (Countsy)	$10.0 million	Increase of 5.3%
Europe & Asia Pacific (International)	$19.9 million	Increase of 10.6%

The Consulting services fees, which fall under the Consulting segment, brought in $43.6 million in Q1 FY26. This segment saw a significant drop in billable hours, down a staggering 28.4%, even though the average bill rate increased by 11.1% as the company pushed for higher-value engagements.

Revenue from On-Demand Talent, which covers billable hours and fees for interim support, was $44.4 million in Q1 FY26. This stream was soft, with billable hours in this segment decreasing by 15.8%.

The Outsourced Services revenue, associated with Countsy, showed positive momentum. This segment generated $10.0 million in Q1 FY26, marking a year-over-year increase of 5.3%. To be fair, the prompt mentioned a 4% growth, and the reported revenue growth was $0.5 million year-over-year, which translates to 5.3%.

The international footprint is definitely growing, which is a bright spot. Revenue from the Europe & Asia Pacific segment was $19.9 million in Q1 FY26, representing a growth of 10.6% compared to the prior year quarter.

Here's a quick look at the key drivers for the Q1 FY26 segment performance:

• On-Demand Talent billable hours fell by 15.8%.
• Consulting segment billable hours dropped by 28.4%.
• Europe & Asia Pacific revenue grew by 10.6% to $19.9 million.
• Outsourced Services revenue grew by 5.3% to $10.0 million.
• Average bill rates increased by 2.2% across the board.

Finance: draft 13-week cash view by Friday.