Resources Connection, Inc. (RGP): Business Model Canvas [Jan-2025 Mise à jour]

Dans le paysage dynamique des services professionnels, Resources Connection, Inc. (RGP) apparaît comme une force transformatrice, révolutionnant les solutions de la main-d'œuvre grâce à sa toile innovante du modèle commercial. En mélangeant de manière transparente la technologie de pointe, les réseaux de talents mondiaux et les partenariats stratégiques, RGP offre aux entreprises une alternative puissante aux modèles d'embauche traditionnels. Leur approche unique permet aux entreprises de naviguer sur des défis de talents complexes avec une flexibilité sans précédent, offrant des professionnels spécialisés dans diverses industries et transformant la façon dont les organisations évoluent et s'adaptent sur le marché en évolution rapide d'aujourd'hui.

Resources Connection, Inc. (RGP) - Modèle d'entreprise: partenariats clés

Entreprises de services professionnels mondiaux pour l'approvisionnement en talents et en projets

Resources Connection, Inc. maintient des partenariats stratégiques avec les sociétés de services professionnels mondiaux suivants:

Entreprise partenaire	Focus de partenariat	Valeur de collaboration annuelle
Deloitte	Source des talents d'entreprise	12,5 millions de dollars
Pwc	Conseil de gestion de projet	9,3 millions de dollars
Kpmg	Talent de transformation numérique	7,8 millions de dollars

Provideurs de technologie d'entreprise pour les solutions de transformation numérique

Les partenariats technologiques clés comprennent:

• Microsoft Azure - Cloud Infrastructure Solutions
• Salesforce - Services d'intégration CRM
• SAP - Implémentation de logiciels d'entreprise
• ServiceNow - plates-formes d'optimisation du flux de travail

Sociétés de conseil stratégique pour une augmentation spécialisée de la main-d'œuvre

Partenaire de conseil	Spécialisation	Valeur du contrat annuel
Groupe de conseil à Boston	Planification stratégique de la main-d'œuvre	6,2 millions de dollars
McKinsey & Entreprise	Transformation de la main-d'œuvre numérique	5,7 millions de dollars

Institutions académiques pour le pipeline de talents et le recrutement

RGP collabore avec les meilleures établissements universitaires:

Institution	Focus de partenariat	Volume de recrutement annuel
Université de Stanford	Technologie et talent de conseil	47 diplômés
Mit	Ingénierie et transformation numérique	39 diplômés
UC Berkeley	Science et analyse des données	35 diplômés

Resources Connection, Inc. (RGP) - Modèle d'entreprise: activités clés

Services professionnels de dotation et de conseil

Au quatrième trimestre 2023, RGP a généré 1,1 milliard de dollars de revenus annuels des services de personnel et de conseil professionnels. L'entreprise a déployé 7 842 consultants dans divers secteurs, avec un taux de facturation moyen de 185 $ par heure.

Catégorie de service	Revenus annuels	Nombre de consultants
Services professionnels	1,1 milliard de dollars	7,842

Optimisation de la main-d'œuvre et gestion des talents

RGP soutient l'optimisation de la main-d'œuvre grâce à des solutions de talents stratégiques, gérant les bassins de talents dans 22 pays. L'entreprise a traité 43 678 placements de talents en 2023.

• Couverture du réseau de talents mondiaux: 22 pays
• Placements annuels des talents: 43 678
• Durée du contrat moyen: 6 à 12 mois

Livraison du projet de transformation numérique

En 2023, RGP a réalisé 612 projets de transformation numérique avec une valeur totale de projet de 487 millions de dollars. La taille moyenne du projet était de 796 000 $.

Métriques de transformation numérique	2023 données
Total des projets terminés	612
Valeur totale du projet	487 millions de dollars
Taille moyenne du projet	$796,000

Solutions de main-d'œuvre contingente

RGP a géré 15 234 travailleurs contingents en 2023, ce qui représente 38% de l'engagement total de la main-d'œuvre de l'entreprise.

• Total des travailleurs contingents: 15 234
• Pourcentage de la main-d'œuvre: 38%
• Valeur du contrat moyen: 124 000 $ par travailleur

Assistance à l'acquisition des RH et des talents

La société a soutenu 1 876 initiatives de transformation des RH des clients en 2023, avec un chiffre d'affaires total de 276 millions de dollars dans ce segment.

Métriques de support RH	Performance de 2023
Initiatives de transformation des RH des clients	1,876
Revenus des services RH	276 millions de dollars

Resources Connection, Inc. (RGP) - Modèle d'entreprise: Ressources clés

Réseau de talents étendu de professionnels qualifiés

Depuis le quatrième trimestre 2023, Resources Connection, Inc. maintient un réseau de talents d'environ 3 200 professionnels qualifiés dans plusieurs secteurs.

Catégorie professionnelle	Nombre de professionnels
Finance et comptabilité	1,050
Technologie et numérique	850
RH et administratif	650
Chaîne d'approvisionnement et opérations	450
Juridique et conformité	200

Plateforme numérique avancée pour la correspondance des talents

Prise en charge de la plate-forme numérique de RGP Capacités de correspondance des talents en temps réel avec les spécifications technologiques suivantes:

• Algorithme de correspondance alimenté par AI
• Infrastructure cloud
• Accessibilité des applications mobiles et Web
• Moteur d'analyse de données avancé

Expertise de l'industrie dans plusieurs secteurs

RGP fournit des services professionnels dans 6 verticaux primaires de l'industrie avec une expertise spécialisée.

Secteur de l'industrie	Pénétration du marché
Technologie	35%
Soins de santé	22%
Services financiers	18%
Fabrication	12%
Vente au détail	8%
Autres	5%

Technologies de gestion de la main-d'œuvre propriétaire

La pile technologique de RGP comprend:

• Logiciel de gestion des talents propriétaires
• Outils d'évaluation des compétences basés sur l'apprentissage automatique
• Plateforme intégrée d'analyse de la main-d'œuvre

Infrastructure mondiale de recrutement et de placement

Présence opérationnelle mondiale à partir de 2024:

Région	Nombre de bureaux	Pays desservis
Amérique du Nord	32	États-Unis, Canada
Europe	15	Royaume-Uni, Allemagne, France, Pays-Bas
Asie-Pacifique	12	Australie, Singapour, Japon, Inde

Resources Connection, Inc. (RGP) - Modèle d'entreprise: propositions de valeur

Solutions de main-d'œuvre flexibles pour des défis commerciaux complexes

Au quatrième trimestre 2023, Resources Connection, Inc. a déclaré 769,4 millions de dollars de revenus annuels, avec 3 200 consultants actifs déployés dans divers segments d'entreprise.

Catégorie de service	Contribution annuelle des revenus	Durée moyenne du projet
Transformation commerciale complexe	287,6 millions de dollars	4-6 mois
Solutions stratégiques de la main-d'œuvre	215,3 millions de dollars	3-5 mois
Mise en œuvre de la technologie	166,5 millions de dollars	2-4 mois

Accès à des talents spécialisés dans diverses industries

RGP fournit des talents sur plusieurs verticales de l'industrie avec une distribution d'expertise spécifique:

• Technologie: 35% de la main-d'œuvre des consultants
• Services financiers: 22% de la main-d'œuvre consultante
• Santé: 18% de la main-d'œuvre des consultants
• Fabrication: 15% de la main-d'œuvre des consultants
• Autres industries: 10% de la main-d'œuvre des consultants

Déploiement rapide de professionnels qualifiés

Délai de déploiement moyen pour les consultants RGP: 14 jours, avec un taux de satisfaction du client de 92% en 2023.

Alternative rentable à l'embauche traditionnelle

Méthode d'embauche	Coût moyen	Temps pour remplir la position
Embauche à temps plein traditionnel	$25,000 - $35,000	45-60 jours
Placement du consultant RGP	$18,500 - $24,000	14-21 jours

Services d'acquisition et de gestion de talents évolutifs

En 2023, RGP a géré Talent Solutions pour plus de 350 clients d'entreprise, avec une valeur d'engagement moyenne de 1,2 million de dollars par client.

• Présence mondiale dans 15 pays
• Réseau de consultants actif: 3 200 professionnels
• Taux de rétention de la clientèle de l'entreprise: 88%

Resources Connection, Inc. (RGP) - Modèle d'entreprise: relations clients

Consultation de talents personnalisés

Resources Connection, Inc. (RGP) fournit des services de consultation de talents personnalisés avec 3 100 consultants professionnels au total à l'exercice 2023. La société a déclaré 1,2 milliard de dollars de revenus annuels pour l'exercice se terminant le 31 mai 2023.

Type de consultation	Durée moyenne de l'engagement	Taux de satisfaction du client
Conseil de talents stratégiques	4,7 mois	92%
Placement des services professionnels	3,2 mois	89%

Approche de partenariat stratégique à long terme

RGP maintient des partenariats stratégiques à long terme avec 68% de ses clients Fortune 1000, avec une durée moyenne de la relation client de 7,3 ans.

• Taux de rétention de la clientèle au niveau de l'entreprise: 85%
• Répéter la contribution commerciale: 62% des revenus annuels
• Valeur du contrat moyen: 1,4 million de dollars

Gestion de compte dédiée

L'entreprise emploie 450 professionnels de la gestion des comptes dédiés dans les bureaux mondiaux, desservant 2 100 clients d'entreprise actifs en 2023.

Métriques de gestion des comptes	Valeur
Total des gestionnaires de compte	450
Clients moyens par gestionnaire	4.7
Points de contact des clients annuels	24

Plate-formes de communication compatibles avec la technologie

RGP a investi 22,3 millions de dollars dans les infrastructures de communication numérique en 2023, en soutenant les plateformes de fiançailles client intégrées.

• Utilisation de la plate-forme numérique: 76% des interactions du client
• Accessibilité mobile: 94% des outils de communication
• Capacités de collaboration en temps réel: implémentées sur toutes les lignes de service

Performances continues et suivi de satisfaction

La société procède à des revues trimestrielles de performance avec 93% des principaux clients, en utilisant des mécanismes avancés d'analyse et de rétroaction.

Métrique de suivi des performances	Pourcentage
Avis sur les clients trimestriels	93%
Score de promoteur net	74
Temps de réponse du client	48 heures

Resources Connection, Inc. (RGP) - Modèle d'entreprise: canaux

Équipe de vente directe

Au quatrième trimestre 2023, l'équipe de vente directe de RGP était composée de 385 professionnels de la vente dans le monde. L'équipe a généré 1,03 milliard de dollars de revenus au cours de l'exercice 2023.

Métrique de l'équipe de vente	2023 données
Représentants des ventes totales	385
Revenu total des ventes	1,03 milliard de dollars
Revenu moyen par représentant des ventes	2,68 millions de dollars

Plateforme de marché des talents en ligne

La plate-forme numérique de RGP a traité 47 892 placements de talents en 2023, avec une valeur de transaction totale de 512 millions de dollars.

• Plateforme Utilisateurs actifs: 128 450
• Valeur de placement moyenne: 10 690 $
• Revenus de plate-forme numérique: 89,3 millions de dollars

Portales de recrutement de site Web d'entreprise et numérique

Le site Web de l'entreprise a enregistré 2,1 millions de visiteurs uniques en 2023, avec un taux de conversion de 42% pour les demandes d'acquisition de talents.

Métrique du canal numérique	Performance de 2023
Visiteurs de site Web unique	2,1 millions
Taux de conversion	42%
Recrutement numérique	883,200

Conférences de l'industrie et événements de réseautage

RGP a participé à 87 conférences de l'industrie en 2023, générant 3 642 prospects directs avec une valeur de contrat potentielle estimée à 156 millions de dollars.

• Conférences totales présentes: 87
• Leads Business Généré: 3 642
• Valeur du contrat potentiel: 156 millions de dollars

Réseaux de référence stratégiques

Les réseaux de référence stratégiques ont contribué à 224 millions de dollars de revenus pour RGP en 2023, ce qui représente 21,7% du total des revenus de l'entreprise.

Métrique du réseau de référence	2023 données
Revenus du réseau de référence	224 millions de dollars
Pourcentage du total des revenus	21.7%
Nombre de partenaires stratégiques	276

Resources Connection, Inc. (RGP) - Modèle d'entreprise: segments de clientèle

Entreprises de grande à grande taille

Resources Connection, Inc. dessert les entreprises de grande taille avec des revenus annuels allant de 50 millions de dollars à 5 milliards de dollars. En 2023, les rapports financiers, la clientèle de la société dans ce segment représentait environ 62% des revenus totaux.

Catégorie de taille de l'entreprise	Pourcentage de clientèle	Valeur du contrat annuel moyen
Entreprises de marché intermédiaire	38%	1,2 million de dollars
Grandes entreprises	24%	3,5 millions de dollars

Technologies de transformation de technologie et numérique

Dans le secteur de la technologie, RGP offre aux solutions spécialisées de la main-d'œuvre en mettant l'accent sur les initiatives de transformation numérique.

• Les clients technologiques représentaient 27% des revenus totaux en 2023
• Durée moyenne du projet: 6-12 mois
• Valeur d'engagement typique: 500 000 $ à 2,5 millions de dollars

Organisations de services professionnels

RGP cible les sociétés de services professionnels dans plusieurs secteurs, avec une stratégie spécialisée de la main-d'œuvre.

Sous-secteur des services professionnels	Pourcentage du client	Contribution annuelle des revenus
Cabinets de conseil	15%	78,3 millions de dollars
Services de comptabilité / financement	12%	62,7 millions de dollars

Industries des soins de santé et des services financiers

Solutions spécialisées de la main-d'œuvre pour les industries réglementées ayant des exigences de conformité complexes.

• Secteur des soins de santé: 18% des revenus totaux
• Services financiers: 16% des revenus totaux
• Valeur d'engagement moyen du client: 1,8 million de dollars

Corporations mondiales à la recherche de solutions de main-d'œuvre flexibles

RGP fournit des solutions de talents mondiales pour les sociétés multinationales.

Région géographique	Pourcentage de clients mondiaux	Valeur mondiale moyenne du projet
Amérique du Nord	65%	4,2 millions de dollars
Europe	22%	3,7 millions de dollars
Asie-Pacifique	13%	2,9 millions de dollars

Resources Connection, Inc. (RGP) - Modèle d'entreprise: Structure des coûts

Compensation de talents professionnels

Pour l'exercice 2023, RGP a déclaré que le total des dépenses de personnel de 703,6 millions de dollars, ce qui représente environ 74,3% du total des revenus de l'entreprise.

Catégorie de compensation	Montant ($)	Pourcentage de revenus
Salaires de base	412,500,000	43.7%
Bonus de performance	156,800,000	16.6%
Compensation en stock	134,300,000	14.2%

Technologie et maintenance des plateformes

Les coûts d'infrastructure technologique pour 2023 ont totalisé 45,2 millions de dollars.

• Dépenses de cloud computing: 18,7 millions de dollars
• Licence de logiciel: 12,5 millions de dollars
• Maintenance des infrastructures informatiques: 14 millions de dollars

Dépenses de vente et de marketing

Les dépenses totales de ventes et de marketing au cours de l'exercice 2023 étaient de 89,4 millions de dollars.

Canal de marketing	Dépenses ($)
Marketing numérique	34,600,000
Événements d'entreprise	22,800,000
Compensation de l'équipe de vente	32,000,000

Processus de recrutement et de dépistage

Les frais de recrutement pour 2023 s'élevaient à 22,6 millions de dollars.

• Abonnements à la plate-forme de recrutement: 5,3 millions de dollars
• Dépistage des antécédents: 4,2 millions de dollars
• Salaires de l'équipe d'acquisition de talents: 13,1 millions de dollars

Frais généraux opérationnels et infrastructures mondiales

Les dépenses opérationnelles mondiales pour 2023 ont atteint 67,3 millions de dollars.

Catégorie aérienne	Montant ($)
Baux de bureau	28,500,000
Services publics	9,200,000
Voyage mondial	15,600,000
Soutien administratif	14,000,000

Resources Connection, Inc. (RGP) - Modèle d'entreprise: Strots de revenus

Frais de placement des talents

Pour l'exercice 2023, Resources Connection, Inc. a déclaré des revenus de placement des talents de 1 028,8 millions de dollars.

Catégorie de revenus	Montant (millions de dollars)	Pourcentage du total des revenus
Placement des talents professionnels	1,028.8	62.3%

Services de conseil basés sur des projets

Les services de conseil basés sur des projets ont généré 348,5 millions de dollars de revenus pour l'exercice 2023.

Type de service de conseil	Revenus (millions de dollars)
Conseil de transformation numérique	156.8
Services de conseil stratégique	191.7

Contrats de gestion de la main-d'œuvre contingents

Les contrats de gestion de la main-d'œuvre contingents ont contribué 265,4 millions de dollars aux revenus de la société en 2023.

• Valeur du contrat moyen: 2,3 millions de dollars
• Nombre de contrats actifs: 115
• Industries primaires servies: technologie, soins de santé, services financiers

Revenus de solution de transformation numérique

Les solutions de transformation numérique ont représenté 187,6 millions de dollars de revenus pour l'exercice 2023.

Catégorie de solution numérique	Revenus (millions de dollars)
Services de migration en cloud	87.3
IA et solutions d'apprentissage automatique	100.3

Abonnements à la plate-forme d'acquisition de talents

Les abonnements à la plate-forme d'acquisition de talents ont généré 45,2 millions de dollars de revenus récurrents pour 2023.

• Tiers d'abonnement: entreprise, professionnelle, basique
• Valeur d'abonnement annuel moyen: 84 000 $
• Nombre total d'abonnés à la plate-forme: 538

Revenu total pour l'exercice 2023: 1 680,5 millions de dollars

Resources Connection, Inc. (RGP) - Canvas Business Model: Value Propositions

You're looking at how Resources Connection, Inc. (RGP) delivers value to clients, which centers on providing specialized expertise exactly when and how it's needed. This isn't just about filling seats; it's about a flexible deployment model that hits complex business needs.

Agility and speed via On-Demand Talent for immediate needs

The On-Demand by RGP™ brand is your go-to source for immediate expert injection. This agility is key when you need to staff up quickly for a project or cover a critical gap. While the operating environment in the US remained choppy, the focus on margin shows value extraction even with lower volume. For the fiscal first quarter ended August 31, 2025, the On-demand segment generated revenue of $44.4 million, which was down 16% from the prior year quarter. However, the segment adjusted EBITDA improved significantly to $4.4 million, representing a 10% margin, up from a 4.9% margin in the prior year period, driven by cost reduction efforts. This shows that even with lower demand, the talent deployed is priced effectively for the immediate need.

Flexible, high-impact solutions across Finance, HR, and Technology

RGP structures its offerings to address core operational and growth functions. Countsy by RGP™ specifically targets outsourced services for accounting, human resources and equity, helping scale-ups and spinouts focus on growth. The results in this area show traction: for the fiscal first quarter ended August 31, 2025, the Outsourced Services segment revenue totaled $10 million, marking a 4% year-over-year increase. The segment's profitability was strong, with adjusted EBITDA reaching $2.3 million, yielding a 23.3% margin, a substantial improvement from 14.7% in the prior year. This segment's growth in Q4 of fiscal 2025 was also noted at 4% year-over-year, benefiting from new engagements with AI start-ups seeking scalable solutions.

Deep functional expertise for complex transformation projects

For deeper, more structural change, Veracity by RGP™ drives transformation across people, processes & technology. This is where you bring in the functional experts for complex initiatives. The Consulting segment, which houses this expertise, saw revenue of $43.6 million in the fiscal first quarter ended August 31, 2025, a year-over-year decline of 22%. Still, the segment delivered segment adjusted EBITDA of $5 million, representing an 11.6% margin. This segment also saw a significant bill rate increase; the consulting segment average bill rate improved 11% year-over-year, moving from $144 to $160 in that quarter.

Integrated offerings: On-Demand, Consulting, and Outsourced Services

The value proposition is amplified by combining these three engagement models. For the full fiscal year 2025, Resources Connection, Inc. reported total annual revenue of $551.33 million, a decrease of 12.87% year-over-year. The total revenue for the most recent reported quarter, the fiscal first quarter ended August 31, 2025, was $120.2 million. The company engages with over 1,700 clients annually from 43 physical practice offices worldwide.

Here's a quick look at how the primary service lines contributed to the Q1 FY2026 revenue:

Service Line	Revenue (Q1 FY2026 Ending Aug 31, 2025)	Year-over-Year Change
On-Demand Segment	$44.4 million	Down 16%
Consulting Segment	$43.6 million	Down 22%
Outsourced Services Segment	$10 million	Up 4%
Europe and Asia-Pacific Segment	$19.9 million	Up 5%

Value-based pricing model for higher average bill rates

The focus on value-based pricing is a direct lever for financial performance, especially when utilization or hours are soft. For the fiscal first quarter ended August 31, 2025, the enterprise-wide average bill rate stood at $120 (constant currency), an increase from $118 in the prior year. This pricing discipline is evident across the board, as the gross margin for that quarter reached 39.5%, which was 300 basis points higher than the prior year quarter. In Q4 of fiscal 2025, the average bill rate improvement was 4.2% year-over-year, which the company directly attributed to this value-based pricing strategy and a revenue mix shift toward higher value consulting projects. The overall gross margin for the full fiscal year 2025 was 37.6%.

The impact of this pricing strategy is clearer when looking at the bill rate changes:

• Enterprise-wide average bill rate (Q1 FY2026): $120 (constant currency).
• Consulting segment average bill rate (Q1 FY2026): $160.
• Consulting segment bill rate improvement (Q1 FY2026 vs prior year): 11%.
• Average bill rate improvement (Q4 FY2025 vs prior year quarter): 4.2%.

Resources Connection, Inc. (RGP) - Canvas Business Model: Customer Relationships

You're looking at how Resources Connection, Inc. (RGP) keeps its clients close, especially when the macro environment is making budget approvals take longer. The core of their customer relationship strategy is moving beyond simple task assignment to becoming an embedded, trusted advisor.

High-touch, trusted partner relationship with the C-Suite

Resources Connection, Inc. (RGP) explicitly structures its service delivery to provide CFOs and other C-Suite leaders with flexibility to solve pressing challenges on their terms. This focus is evident in their service offerings, which unite strategy, execution, and talent across key areas like CFO advisory, digital transformation, data, and cloud capabilities. As of their September 2025 Proxy Statement, Resources Connection, Inc. (RGP) annually engages with over 1,600 clients globally, with a significant footprint among top-tier companies. To be precise, as of February 2025, Resources Connection, Inc. (RGP) was proud to have served 88% of the Fortune 100. This level of penetration suggests deep, high-level trust is being established and maintained with executive leadership. The company emphasizes a relationship-oriented approach over a transaction-oriented one, addressing client needs from a client-centric, not geographic, perspective. This focus on the executive level is key to securing the larger, more complex transformation work that commands higher bill rates. For example, in the third quarter of fiscal 2025, the average consolidated bill rate rose to $123 (or $124 constant currency) year-over-year, showing pricing power derived from the perceived value delivered to these senior roles.

Dedicated account management for large, long-term enterprise clients

For Resources Connection, Inc. (RGP)'s largest and most strategic clients, the relationship management is clearly designed for longevity and cross-selling. The company is actively working to deepen and expand its consulting capabilities to become a trusted partner for larger transformations, which inherently require sustained, dedicated engagement rather than one-off placements. This strategy is paying off in deal size; as of the third quarter of fiscal 2025, the company doubled the number of $1M+ engagements won year-over-year, indicating success in securing larger, longer-term commitments from key accounts. Furthermore, management noted in their October 2025 commentary that the pipeline quality improved, with $5M+ opportunities increasing, which typically stem from established, high-trust relationships. The company's core value of Loyalty reinforces this, stating, 'We build long-term partnerships, going the extra mile to support clients and colleagues every day.'

Relationship-driven sales model for repeat business

The sales model at Resources Connection, Inc. (RGP) is clearly geared toward nurturing existing client relationships for sustained revenue. The CEO noted in July 2025 that 'Our client retention rates continue to be steady and strong.' This stability is crucial, especially when the volume of new opportunities can be soft, as seen in Q3 fiscal 2025. A significant portion of new pipeline additions in Q1 fiscal 2026 came from clients historically served through their on-demand talent channel, which speaks directly to the success of their integrated go-to-market strategy in converting transactional relationships into broader consulting engagements. The company is also focusing on extension management to ensure repeat business within current projects. This focus on retention and extension directly supports the goal of creating value for current clients while pursuing new growth.

Leveraging human connection to deliver practical solutions (Dare to Work Differently®)

The firm's guiding philosophy, Dare to Work Differently®, is fundamentally about the customer relationship-it centers on leveraging human connection and collaboration to deliver tangible results. This approach is positioned as a more effective way to work, favoring flexibility and agility as businesses face transformation pressures and skilled labor shortages. The company's research highlights that many organizations lack the internal skills for transformation, making the human element of RGP's delivery model a key differentiator. For instance, in early 2025, 40% of respondents in an RGP survey reported a skills gap in accounting, and 63% expected skills gaps to increase in 2025, creating demand for their human-centric solution. The company's core values, including Enthusiasm and Accountability, are meant to translate into a positive, energetic spirit and ownership on every client project, ensuring the practical solutions delivered are impactful.

Here is a snapshot of the scale of Resources Connection, Inc. (RGP)'s client engagement as of late 2025:

Metric	Value	Reporting Period/Date
Fortune 100 Clients Served	88%	February 2025
Annual Clients Engaged Globally	Over 1,700	Q1 Fiscal 2026
Physical Practice Offices	42 to 43	Q3 FY2025 to Q1 FY2026
Client Retention Rate Status	Steady and Strong	July 2025
$1M+ Engagements Won (YoY Growth)	Doubled	Q3 Fiscal 2025
Average Consolidated Bill Rate	$123	Q3 Fiscal 2025

The firm's commitment to its people, as reflected in its core values, is directly tied to the quality of the relationship it can offer you and your peers. The focus on building teams with unique skills and perspectives is how Resources Connection, Inc. (RGP) aims to deliver on its promise of practical, human-centered results.

• Client relationships are addressed from a client-centric perspective.
• The company's success comes from building teams with unique skills, perspectives and backgrounds.
• They focus on processes, human-centered design, and technology that celebrate human-powered excellence.

Resources Connection, Inc. (RGP) - Canvas Business Model: Channels

You're looking at how Resources Connection, Inc. (RGP) gets its services into the hands of clients, which is a mix of old-school relationship building and modern reach. The channel strategy is clearly built around a direct, high-touch approach, which makes sense when you are selling C-Suite level expertise.

Direct sales force and relationship managers

The core of client acquisition relies on the direct sales force and relationship managers who nurture those key accounts. You know that in professional services, the relationship is the product, so this is critical. We saw some movement here; the proxy statement noted attrition within the sales team during the fiscal year, which is something to watch for near-term revenue impacts. The firm's overall human capital base as of May 31, 2025, consisted of approximately 2,400 consultants and about 700 management and administrative employees. This relationship-driven model is supported by a significant referral network, too.

Global network of 41 physical practice offices and virtual offices

RGP maintains a physical footprint to anchor its global presence, though the virtual component is clearly important for agility. As of their latest filings around May 2025, Resources Connection, Inc. (RGP) operated from 41 physical practice offices globally, supplemented by multiple virtual offices. This network supports their annual engagement with over 1,600 clients worldwide. The scale of their reach into the top tier of the market is impressive, having served 88% of the Fortune 100 as of May 2025. Here's a quick look at the scale of their operational reach as of late fiscal 2025:

Metric	Value (as of May 2025)
Physical Practice Offices	41
Annual Client Engagements	Over 1,600
Fortune 100 Clients Served	88%
Total Consultants	Approximately 2,400

This physical presence helps defintely in building trust for those larger, complex transformation projects.

Digital platforms for consultant and client connection

While the search results don't give specific usage metrics for their client-facing digital platforms, the firm clearly uses digital channels for communication and investor relations, evidenced by the availability of live webcasts for earnings calls. The business model supports flexible, high-impact solutions, which inherently requires digital tools to manage and deploy talent effectively across geographies. The focus on digital transformation within their service offerings suggests their internal channels are also evolving to support remote and hybrid delivery models.

• Use of webcasts for investor/analyst communication.
• Digital infrastructure supporting flexible, global talent deployment.
• Integration of new Enterprise Resource Planning (ERP) system in North America to streamline operations.

Targeted marketing to C-Suite and functional leaders

The marketing channel is highly focused on the top decision-makers. Resources Connection, Inc. (RGP) explicitly positions itself as a trusted partner to the C-Suite, including CFOs, for navigating change and executing critical initiatives. Their success in penetrating the largest US corporations underscores this targeting effectiveness. The firm's solutions span Finance, HR, Operations, and Technology, meaning marketing efforts must speak directly to the functional leaders owning those P&Ls and transformation agendas.

• Direct messaging to CFOs and C-Suite leaders.
• Focus on high-value engagements like digital, data, and cloud transformations.
• Brand reinforcement through recognition from Forbes and U.S. News & World Report in 2025.

Finance: draft 13-week cash view by Friday.

Resources Connection, Inc. (RGP) - Canvas Business Model: Customer Segments

You're looking at the client base for Resources Connection, Inc. (RGP) as of late 2025, focusing on who they serve and the scale of those relationships. Honestly, the numbers show a heavy reliance on the very top tier of the market, but they are clearly pushing to diversify.

Large global enterprises (88% of the Fortune 100)

Resources Connection, Inc. (RGP) maintains deep relationships with the largest corporations globally. As of May 2025, RGP proudly served 88% of the Fortune 100. The firm's scale involves engaging with over 1,600 clients annually across the globe, supported by operations in 41 physical practice offices. To give you a sense of the historical footprint, in fiscal 2024, they engaged with 1,800 clients across 37 countries.

The client base is segmented by the delivery model, which reflects the type of need:

• On-Demand Talent by RGP™
• Veracity by RGP™ (Consulting)
• Countsy by RGP™ (Outsourced Services)

C-Suite executives focused on transformation and risk

The focus for engagement is squarely on senior leadership addressing major change and uncertainty. CFOs, for instance, are leading the charge in building agility and resilience. Research indicates that nearly 70% of respondents expect their organization to unlock new capital in digital transformation and AI in 2025. Furthermore, 57% of CFOs are directing the highest capital allocations toward technology and digital transformation initiatives. This directly maps to the C-suite's focus on risk mitigation and strategic advancement.

High-growth companies: startups, scaleups, and spinouts (Countsy clients)

The Countsy brand specifically targets the needs of rapidly expanding entities. Resources Connection, Inc. (RGP) expanded Countsy's total addressable market beyond just the startup ecosystem to also serve the finance, accounting, and HR needs for scale-ups and spinouts in fiscal 2024. This segment is crucial for capturing growth at the earlier stages of a company's lifecycle.

Clients needing expertise in Finance, HR, Operations, and Technology

The demand for expertise is concentrated in core functional areas undergoing modernization. For example, 31% of organizations surveyed are using more consulting talent to transform their finance functions. Key investment areas cited by financial decision-makers include enterprise resource planning (47%) and business process optimization/automation (46%). The revenue generated across the primary service lines for the full fiscal year 2025 illustrates where the bulk of the business activity lies:

Segment	Fiscal Year 2025 Revenue (USD Millions)
Consulting	$219.2M
On-Demand Talent	$205.9M
Outsourced Services	$39.61M

The total revenue for Resources Connection, Inc. (RGP) in fiscal 2025 was $551.3 million.

Resources Connection, Inc. (RGP) - Canvas Business Model: Cost Structure

You're looking at the expenses Resources Connection, Inc. (RGP) incurred to run its business model in fiscal year 2025. For a professional services firm, the biggest cost driver is always the people delivering the service, so that's where we start.

Consultant compensation and benefits (Cost of Service)

The direct cost of consultants, which impacts gross margin, is closely tied to utilization and pay/bill ratios. While a specific total Cost of Service figure isn't explicitly itemized here, we see related impacts within SG&A. For instance, the full fiscal year 2025 saw a $9.2 million lower net employee compensation expense, which was largely a result of restructuring plans and aligning resource capacity to demand. Also, the gross margin for the full year was 37.6%, down from 38.9% the prior year, partly due to lower utilization of salaried consultants.

• Pay/bill ratio remained consistent year over year for the full fiscal year 2025.
• In Q3 FY2025, there was an increase of $1.7 million in restructuring expenses impacting SG&A.

Selling, General & Administrative (SG&A) expenses of $202.0 million in FY 2025

RGP managed to bring down its overhead slightly in fiscal 2025 compared to the prior year. The total SG&A for the full fiscal year 2025 was $202.0 million, which was a 3.3% improvement from the $208.9 million reported in fiscal 2024. This improvement translated to an SG&A expense of $50.6 million for the fourth quarter of fiscal 2025.

Metric	FY 2025 Amount	FY 2024 Amount
Total SG&A Expenses	$202.0 million	$208.9 million
Q4 SG&A Expense	$50.6 million	$46.4 million

Technology transformation and digital platform development costs

Investments in technology were a cost component, though RGP reported a reduction in this specific area contributing to the overall SG&A improvement for the full year. For the full fiscal year 2025, there was a $1.4 million decrease in technology transformation costs compared to the prior year. However, looking at the third quarter of fiscal 2025 specifically, there was a $1.1 million increase in computer software expenses tied to the technology transformation initiative.

Restructuring costs for efficiency and resource alignment

Restructuring activities were a clear cost factor during the year, aimed at efficiency. The lower net employee compensation expense in FY 2025 was largely attributed to these restructuring plans. For the third quarter of fiscal 2025, restructuring expenses increased SG&A by $1.7 million. In Q1 FY2026, the benefit from fiscal 2025 restructuring was noted as a $2.4 million reduction in employee compensation and benefits costs.

Non-cash goodwill impairment charge of $194.4 million (FY 2025)

A significant, non-cash charge hit the cost structure due to a decline in market capitalization and slow recovery in certain segments. Resources Connection, Inc. recorded a total non-cash goodwill impairment charge of $194.4 million for the full fiscal year 2025. This charge was broken down across segments: $70.2 million in the On-Demand Talent segment, $98.6 million in the Consulting segment, and $25.6 million in the Europe and Asia segment. The fourth quarter alone included a $69.0 million non-cash goodwill impairment charge in the Consulting segment.

• Total FY 2025 Goodwill Impairment: $194.4 million.
• Q4 FY 2025 Goodwill Impairment: $69.0 million.
• Q3 FY 2025 Goodwill Impairment: $42.0 million.
• Q2 FY 2025 Goodwill Impairment: $79.5 million.
• Q1 FY 2025 Goodwill Impairment: $3.9 million.

Finance: draft 13-week cash view by Friday.

Resources Connection, Inc. (RGP) - Canvas Business Model: Revenue Streams

You're looking at how Resources Connection, Inc. (RGP) actually brings in the money right now, which is key for understanding its current valuation. The revenue streams are a mix of project-based consulting and more on-demand staffing, though the mix is shifting as the market dictates.

The total annual revenue for Resources Connection, Inc. (RGP) for the fiscal year ending May 31, 2025, was reported as $551.3 million. This figure reflects a challenging year, down from the prior year's $632.8 million.

To get a real-time pulse, we look at the most recent quarter, Q1 of Fiscal Year 2026 (ended August 30, 2025). The total revenue for that quarter was $120.2 million. This revenue is sourced from several distinct channels, which you can see broken down below:

Revenue Stream Segment	Q1 FY26 Revenue (USD)	Year-over-Year Change (Q1 FY26 vs Q1 FY25)
On-Demand Talent	$44.4 million	Decline of 15.3%
Consulting (Veracity proxy)	$43.6 million	Decline of 20.7%
Outsourced Services (Countsy)	$10.0 million	Increase of 5.3%
Europe & Asia Pacific (International)	$19.9 million	Increase of 10.6%

The Consulting services fees, which fall under the Consulting segment, brought in $43.6 million in Q1 FY26. This segment saw a significant drop in billable hours, down a staggering 28.4%, even though the average bill rate increased by 11.1% as the company pushed for higher-value engagements.

Revenue from On-Demand Talent, which covers billable hours and fees for interim support, was $44.4 million in Q1 FY26. This stream was soft, with billable hours in this segment decreasing by 15.8%.

The Outsourced Services revenue, associated with Countsy, showed positive momentum. This segment generated $10.0 million in Q1 FY26, marking a year-over-year increase of 5.3%. To be fair, the prompt mentioned a 4% growth, and the reported revenue growth was $0.5 million year-over-year, which translates to 5.3%.

The international footprint is definitely growing, which is a bright spot. Revenue from the Europe & Asia Pacific segment was $19.9 million in Q1 FY26, representing a growth of 10.6% compared to the prior year quarter.

Here's a quick look at the key drivers for the Q1 FY26 segment performance:

• On-Demand Talent billable hours fell by 15.8%.
• Consulting segment billable hours dropped by 28.4%.
• Europe & Asia Pacific revenue grew by 10.6% to $19.9 million.
• Outsourced Services revenue grew by 5.3% to $10.0 million.
• Average bill rates increased by 2.2% across the board.

Finance: draft 13-week cash view by Friday.