Resources Connection, Inc. (RGP): Business Model Canvas

In der dynamischen Landschaft professioneller Dienstleistungen erweist sich Resources Connection, Inc. (RGP) als transformative Kraft und revolutioniert Personallösungen durch sein innovatives Business Model Canvas. Durch die nahtlose Verbindung modernster Technologie, globaler Talentnetzwerke und strategischer Partnerschaften bietet RGP Unternehmen eine leistungsstarke Alternative zu herkömmlichen Einstellungsmodellen. Ihr einzigartiger Ansatz ermöglicht es Unternehmen, komplexe Talentherausforderungen mit beispielloser Flexibilität zu meistern, spezialisierte Fachkräfte aus verschiedenen Branchen bereitzustellen und die Art und Weise zu verändern, wie Unternehmen auf dem sich schnell entwickelnden Markt von heute skalieren und sich anpassen.

Resources Connection, Inc. (RGP) – Geschäftsmodell: Wichtige Partnerschaften

Globale professionelle Dienstleistungsunternehmen für Talent- und Projektbeschaffung

Resources Connection, Inc. unterhält strategische Partnerschaften mit den folgenden globalen professionellen Dienstleistungsunternehmen:

Partnerfirma	Partnerschaftsfokus	Jährlicher Kooperationswert
Deloitte	Sourcing von Unternehmenstalenten	12,5 Millionen US-Dollar
PwC	Projektmanagementberatung	9,3 Millionen US-Dollar
KPMG	Talent für digitale Transformation	7,8 Millionen US-Dollar

Unternehmenstechnologieanbieter für digitale Transformationslösungen

Zu den wichtigsten Technologiepartnerschaften gehören:

• Microsoft Azure – Cloud-Infrastrukturlösungen
• Salesforce – CRM-Integrationsdienste
• SAP – Implementierung von Unternehmenssoftware
• ServiceNow – Plattformen zur Workflow-Optimierung

Strategische Beratungsunternehmen für den Ausbau spezialisierter Arbeitskräfte

Beratungspartner	Spezialisierung	Jährlicher Vertragswert
Boston Consulting Group	Strategische Personalplanung	6,2 Millionen US-Dollar
McKinsey & Unternehmen	Digitale Transformation der Arbeitswelt	5,7 Millionen US-Dollar

Akademische Institutionen für Talentpipeline und Rekrutierung

RGP arbeitet mit führenden akademischen Institutionen zusammen:

Institution	Partnerschaftsfokus	Jährliches Rekrutierungsvolumen
Stanford-Universität	Technologie- und Beratungstalent	47 Absolventen
MIT	Ingenieurwesen und digitale Transformation	39 Absolventen
UC Berkeley	Datenwissenschaft und Analytik	35 Absolventen

Resources Connection, Inc. (RGP) – Geschäftsmodell: Hauptaktivitäten

Professionelle Personal- und Beratungsdienstleistungen

Im vierten Quartal 2023 erwirtschaftete RGP einen Jahresumsatz von 1,1 Milliarden US-Dollar mit professionellen Personal- und Beratungsdienstleistungen. Das Unternehmen beschäftigte 7.842 Berater in verschiedenen Branchen mit einem durchschnittlichen Abrechnungssatz von 185 US-Dollar pro Stunde.

Servicekategorie	Jahresumsatz	Anzahl der Berater
Professionelle Dienstleistungen	1,1 Milliarden US-Dollar	7,842

Personaloptimierung und Talentmanagement

RGP unterstützt die Personaloptimierung durch strategische Talentlösungen und verwaltet Talentpools in 22 Ländern. Im Jahr 2023 bearbeitete das Unternehmen 43.678 Talentvermittlungen.

• Abdeckung des globalen Talentnetzwerks: 22 Länder
• Jährliche Talentvermittlungen: 43.678
• Durchschnittliche Vertragsdauer: 6-12 Monate

Projektabwicklung zur digitalen Transformation

Im Jahr 2023 schloss RGP 612 digitale Transformationsprojekte mit einem Gesamtprojektwert von 487 Millionen US-Dollar ab. Die durchschnittliche Projektgröße betrug 796.000 US-Dollar.

Kennzahlen zur digitalen Transformation	Daten für 2023
Gesamtzahl der abgeschlossenen Projekte	612
Gesamtprojektwert	487 Millionen US-Dollar
Durchschnittliche Projektgröße	$796,000

Lösungen für Zeitarbeitskräfte

RGP verwaltete im Jahr 2023 15.234 Zeitarbeitskräfte, was 38 % der gesamten Belegschaft des Unternehmens entspricht.

• Gesamtzahl der Leiharbeiter: 15.234
• Anteil der Belegschaft: 38 %
• Durchschnittlicher Vertragswert: 124.000 US-Dollar pro Arbeitnehmer

Unterstützung im Personalwesen und bei der Talentakquise

Das Unternehmen unterstützte im Jahr 2023 1.876 HR-Transformationsinitiativen seiner Kunden mit einem Gesamtdienstleistungsumsatz von 276 Millionen US-Dollar in diesem Segment.

Kennzahlen zur HR-Unterstützung	Leistung 2023
HR-Transformationsinitiativen des Kunden	1,876
Umsatz mit HR-Dienstleistungen	276 Millionen Dollar

Resources Connection, Inc. (RGP) – Geschäftsmodell: Schlüsselressourcen

Umfangreiches Talentnetzwerk aus qualifizierten Fachkräften

Mit Stand vom vierten Quartal 2023 unterhält Resources Connection, Inc. ein Talentnetzwerk von rund 3.200 Fachkräften aus verschiedenen Branchen.

Professionelle Kategorie	Anzahl der Fachkräfte
Finanzen und Rechnungswesen	1,050
Technologie und Digital	850
Personalwesen und Verwaltung	650
Lieferkette und Betrieb	450
Recht und Compliance	200

Fortschrittliche digitale Plattform für Talent-Matching

Die digitale Plattform von RGP unterstützt Echtzeit-Talent-Matching-Funktionen mit folgenden technischen Spezifikationen:

• KI-gestützter Matching-Algorithmus
• Cloudbasierte Infrastruktur
• Barrierefreiheit für Mobil- und Webanwendungen
• Erweiterte Datenanalyse-Engine

Branchenexpertise in mehreren Sektoren

RGP bietet professionelle Dienstleistungen in sechs Hauptbranchenbereichen mit spezialisiertem Fachwissen an.

Industriesektor	Marktdurchdringung
Technologie	35%
Gesundheitswesen	22%
Finanzdienstleistungen	18%
Herstellung	12%
Einzelhandel	8%
Andere	5%

Proprietäre Workforce-Management-Technologien

Der Technologie-Stack von RGP umfasst:

• Proprietäre Talentmanagement-Software
• Auf maschinellem Lernen basierende Tools zur Kompetenzbewertung
• Integrierte Workforce-Analyseplattform

Globale Rekrutierungs- und Vermittlungsinfrastruktur

Globale operative Präsenz ab 2024:

Region	Anzahl der Büros	Belieferte Länder
Nordamerika	32	Vereinigte Staaten, Kanada
Europa	15	Vereinigtes Königreich, Deutschland, Frankreich, Niederlande
Asien-Pazifik	12	Australien, Singapur, Japan, Indien

Resources Connection, Inc. (RGP) – Geschäftsmodell: Wertversprechen

Flexible Personallösungen für komplexe geschäftliche Herausforderungen

Im vierten Quartal 2023 meldete Resources Connection, Inc. einen Jahresumsatz von 769,4 Millionen US-Dollar, wobei 3.200 aktive Berater in verschiedenen Geschäftsbereichen eingesetzt wurden.

Servicekategorie	Jährlicher Umsatzbeitrag	Durchschnittliche Projektdauer
Komplexe Geschäftstransformation	287,6 Millionen US-Dollar	4-6 Monate
Strategische Workforce-Lösungen	215,3 Millionen US-Dollar	3-5 Monate
Technologieimplementierung	166,5 Millionen US-Dollar	2-4 Monate

Zugang zu spezialisierten Talenten in verschiedenen Branchen

RGP bietet Talente aus mehreren Branchen mit spezifischer Fachwissensverteilung:

• Technologie: 35 % der Beraterbelegschaft
• Finanzdienstleistungen: 22 % der Beraterbelegschaft
• Gesundheitswesen: 18 % der Beraterbelegschaft
• Fertigung: 15 % der Beraterbelegschaft
• Andere Branchen: 10 % der Beraterbelegschaft

Schneller Einsatz von Fachkräften

Durchschnittliche Zeit bis zur Bereitstellung für RGP-Berater: 14 Tage, mit einer Kundenzufriedenheitsrate von 92 % im Jahr 2023.

Kostengünstige Alternative zur herkömmlichen Einstellung

Einstellungsmethode	Durchschnittliche Kosten	Zeit, die Position zu besetzen
Traditionelle Vollzeitbeschäftigung	$25,000 - $35,000	45-60 Tage
RGP-Beraterplatzierung	$18,500 - $24,000	14-21 Tage

Skalierbare Talentakquise- und Managementdienste

Im Jahr 2023 verwaltete RGP Talentlösungen für mehr als 350 Unternehmenskunden mit einem durchschnittlichen Engagementwert von 1,2 Millionen US-Dollar pro Kunde.

• Weltweite Präsenz in 15 Ländern
• Aktives Beraternetzwerk: 3.200 Fachleute
• Bindungsrate der Unternehmenskunden: 88 %

Resources Connection, Inc. (RGP) – Geschäftsmodell: Kundenbeziehungen

Personalisierte Talentberatung

Resources Connection, Inc. (RGP) bietet ab dem Geschäftsjahr 2023 personalisierte Talentberatungsdienste mit insgesamt 3.100 professionellen Beratern an. Das Unternehmen meldete für das am 31. Mai 2023 endende Geschäftsjahr einen Jahresumsatz von 1,2 Milliarden US-Dollar.

Beratungstyp	Durchschnittliche Engagementdauer	Kundenzufriedenheitsrate
Strategische Talentberatung	4,7 Monate	92%
Vermittlung professioneller Dienstleistungen	3,2 Monate	89%

Langfristiger strategischer Partnerschaftsansatz

RGP unterhält langfristige strategische Partnerschaften mit 68 % seiner Fortune-1000-Kunden, mit einer durchschnittlichen Kundenbeziehungsdauer von 7,3 Jahren.

• Kundenbindungsrate auf Unternehmensebene: 85 %
• Folgegeschäftsbeitrag: 62 % des Jahresumsatzes
• Durchschnittlicher Vertragswert: 1,4 Millionen US-Dollar

Dedizierte Kontoverwaltung

Das Unternehmen beschäftigt 450 engagierte Account-Management-Experten in seinen weltweiten Niederlassungen und betreut im Jahr 2023 2.100 aktive Firmenkunden.

Kennzahlen zur Kontoverwaltung	Wert
Total Account Manager	450
Durchschnittliche Kunden pro Manager	4.7
Jährliche Kundenkontaktpunkte	24

Technologiegestützte Kommunikationsplattformen

RGP investierte im Jahr 2023 22,3 Millionen US-Dollar in die digitale Kommunikationsinfrastruktur und unterstützte integrierte Plattformen zur Kundenbindung.

• Nutzung digitaler Plattformen: 76 % der Kundeninteraktionen
• Mobile Erreichbarkeit: 94 % der Kommunikationsmittel
• Funktionen für die Zusammenarbeit in Echtzeit: In allen Servicelinien implementiert

Kontinuierliche Leistungs- und Zufriedenheitsverfolgung

Das Unternehmen führt vierteljährliche Leistungsüberprüfungen mit 93 % der Großkunden durch und nutzt dabei fortschrittliche Analyse- und Feedback-Mechanismen.

Leistungsverfolgungsmetrik	Prozentsatz
Vierteljährliche Kundenbewertungen	93%
Net Promoter Score	74
Reaktionszeit für Kundenfeedback	48 Stunden

Resources Connection, Inc. (RGP) – Geschäftsmodell: Kanäle

Direktvertriebsteam

Im vierten Quartal 2023 bestand das Direktvertriebsteam von RGP weltweit aus 385 Vertriebsprofis. Das Team erwirtschaftete im Geschäftsjahr 2023 einen Umsatz von 1,03 Milliarden US-Dollar.

Vertriebsteam-Metrik	Daten für 2023
Gesamtzahl der Vertriebsmitarbeiter	385
Gesamtumsatz	1,03 Milliarden US-Dollar
Durchschnittlicher Umsatz pro Vertriebsmitarbeiter	2,68 Millionen US-Dollar

Online-Talent-Marktplatzplattform

Die digitale Plattform von RGP verarbeitete im Jahr 2023 47.892 Talentvermittlungen mit einem Gesamttransaktionswert von 512 Millionen US-Dollar.

• Aktive Benutzer der Plattform: 128.450
• Durchschnittlicher Platzierungswert: 10.690 $
• Umsatz der digitalen Plattform: 89,3 Millionen US-Dollar

Unternehmenswebsite und digitale Rekrutierungsportale

Die Unternehmenswebsite verzeichnete im Jahr 2023 2,1 Millionen einzelne Besucher, mit einer Konversionsrate von 42 % für Anfragen zur Talentakquise.

Digitale Kanalmetrik	Leistung 2023
Einzigartige Website-Besucher	2,1 Millionen
Conversion-Rate	42%
Digitale Recruiting-Leads	883,200

Branchenkonferenzen und Networking-Events

RGP nahm im Jahr 2023 an 87 Branchenkonferenzen teil und generierte 3.642 direkte Geschäftskontakte mit einem geschätzten potenziellen Vertragswert von 156 Millionen US-Dollar.

• Gesamtzahl der besuchten Konferenzen: 87
• Generierte Geschäftskontakte: 3.642
• Möglicher Auftragswert: 156 Millionen US-Dollar

Strategische Empfehlungsnetzwerke

Strategische Empfehlungsnetzwerke trugen im Jahr 2023 224 Millionen US-Dollar zum Umsatz von RGP bei, was 21,7 % des Gesamtumsatzes des Unternehmens entspricht.

Empfehlungsnetzwerk-Metrik	Daten für 2023
Einnahmen aus dem Empfehlungsnetzwerk	224 Millionen Dollar
Prozentsatz des Gesamtumsatzes	21.7%
Anzahl strategischer Partner	276

Resources Connection, Inc. (RGP) – Geschäftsmodell: Kundensegmente

Mittlere bis große Unternehmen

Resources Connection, Inc. bedient mittlere bis große Unternehmen mit einem Jahresumsatz von 50 Millionen bis 5 Milliarden US-Dollar. Zum Finanzbericht 2023 machte der Kundenstamm des Unternehmens in diesem Segment etwa 62 % des Gesamtumsatzes aus.

Kategorie „Unternehmensgröße“.	Prozentsatz des Kundenstamms	Durchschnittlicher jährlicher Vertragswert
Mittelständische Unternehmen	38%	1,2 Millionen US-Dollar
Große Unternehmen	24%	3,5 Millionen Dollar

Unternehmen im Bereich Technologie und digitale Transformation

Im Technologiesektor bietet RGP spezialisierte Personallösungen mit Schwerpunkt auf Initiativen zur digitalen Transformation.

• Technologiekunden machten im Jahr 2023 27 % des Gesamtumsatzes aus
• Durchschnittliche Projektdauer: 6-12 Monate
• Typischer Engagementwert: 500.000 bis 2,5 Millionen US-Dollar

Professionelle Dienstleistungsorganisationen

RGP richtet sich mit einer spezialisierten Personalstrategie an professionelle Dienstleistungsunternehmen aus verschiedenen Branchen.

Teilsektor Professionelle Dienstleistungen	Kundenprozentsatz	Jährlicher Umsatzbeitrag
Beratungsunternehmen	15%	78,3 Millionen US-Dollar
Buchhaltungs-/Finanzdienstleistungen	12%	62,7 Millionen US-Dollar

Gesundheits- und Finanzdienstleistungsbranche

Spezialisierte Personallösungen für regulierte Branchen mit komplexen Compliance-Anforderungen.

• Gesundheitssektor: 18 % des Gesamtumsatzes
• Finanzdienstleistungen: 16 % des Gesamtumsatzes
• Durchschnittlicher Kundenengagementwert: 1,8 Millionen US-Dollar

Globale Unternehmen suchen flexible Personallösungen

RGP bietet globale Talentlösungen für multinationale Unternehmen.

Geografische Region	Prozentsatz globaler Kunden	Durchschnittlicher globaler Projektwert
Nordamerika	65%	4,2 Millionen US-Dollar
Europa	22%	3,7 Millionen US-Dollar
Asien-Pazifik	13%	2,9 Millionen US-Dollar

Resources Connection, Inc. (RGP) – Geschäftsmodell: Kostenstruktur

Professionelle Talentvergütung

Für das Geschäftsjahr 2023 meldete RGP einen Personalaufwand von insgesamt 703,6 Millionen US-Dollar, was etwa 74,3 % des Gesamtumsatzes des Unternehmens entspricht.

Vergütungskategorie	Betrag ($)	Prozentsatz des Umsatzes
Grundgehälter	412,500,000	43.7%
Leistungsprämien	156,800,000	16.6%
Aktienbasierte Vergütung	134,300,000	14.2%

Technologie- und Plattformwartung

Die Kosten für die Technologieinfrastruktur beliefen sich im Jahr 2023 auf insgesamt 45,2 Millionen US-Dollar.

• Kosten für Cloud-Computing: 18,7 Millionen US-Dollar
• Softwarelizenzierung: 12,5 Millionen US-Dollar
• Wartung der IT-Infrastruktur: 14 Millionen US-Dollar

Vertriebs- und Marketingkosten

Die gesamten Vertriebs- und Marketingausgaben beliefen sich im Geschäftsjahr 2023 auf 89,4 Millionen US-Dollar.

Marketingkanal	Ausgaben ($)
Digitales Marketing	34,600,000
Firmenveranstaltungen	22,800,000
Vergütung des Vertriebsteams	32,000,000

Rekrutierungs- und Auswahlprozesse

Die Rekrutierungskosten für 2023 beliefen sich auf 22,6 Millionen US-Dollar.

• Abonnements für die Rekrutierungsplattform: 5,3 Millionen US-Dollar
• Hintergrundüberprüfung: 4,2 Millionen US-Dollar
• Gehälter des Talentakquiseteams: 13,1 Millionen US-Dollar

Betriebsaufwand und globale Infrastruktur

Die weltweiten Betriebskosten für 2023 erreichten 67,3 Millionen US-Dollar.

Overhead-Kategorie	Betrag ($)
Büromieten	28,500,000
Dienstprogramme	9,200,000
Globales Reisen	15,600,000
Administrative Unterstützung	14,000,000

Resources Connection, Inc. (RGP) – Geschäftsmodell: Einnahmequellen

Gebühren für die Talentvermittlung

Für das Geschäftsjahr 2023 meldete Resources Connection, Inc. Einnahmen aus der Talentvermittlung in Höhe von 1.028,8 Millionen US-Dollar.

Umsatzkategorie	Betrag (in Millionen US-Dollar)	Prozentsatz des Gesamtumsatzes
Professionelle Talentvermittlung	1,028.8	62.3%

Projektbasierte Beratungsleistungen

Projektbasierte Beratungsdienstleistungen erwirtschafteten im Geschäftsjahr 2023 einen Umsatz von 348,5 Millionen US-Dollar.

Art der Beratungsdienstleistung	Umsatz (Millionen US-Dollar)
Beratung zur digitalen Transformation	156.8
Strategische Beratungsdienste	191.7

Kontingent-Workforce-Management-Verträge

Zeitarbeitsverträge zur Personalverwaltung trugen im Jahr 2023 265,4 Millionen US-Dollar zum Umsatz des Unternehmens bei.

• Durchschnittlicher Vertragswert: 2,3 Millionen US-Dollar
• Anzahl aktiver Verträge: 115
• Belieferte Hauptindustrien: Technologie, Gesundheitswesen, Finanzdienstleistungen

Umsatz mit digitalen Transformationslösungen

Im Geschäftsjahr 2023 machten Lösungen für die digitale Transformation einen Umsatz von 187,6 Millionen US-Dollar aus.

Kategorie „Digitale Lösung“.	Umsatz (Millionen US-Dollar)
Cloud-Migrationsdienste	87.3
KI- und maschinelle Lernlösungen	100.3

Abonnements für die Plattform zur Talentakquise

Abonnements für Talentakquiseplattformen generierten im Jahr 2023 wiederkehrende Einnahmen in Höhe von 45,2 Millionen US-Dollar.

• Abonnementstufen: Enterprise, Professional, Basic
• Durchschnittlicher Jahresabonnementwert: 84.000 $
• Gesamtzahl der Plattform-Abonnenten: 538

Gesamtumsatz für das Geschäftsjahr 2023: 1.680,5 Millionen US-Dollar

Resources Connection, Inc. (RGP) - Canvas Business Model: Value Propositions

You're looking at how Resources Connection, Inc. (RGP) delivers value to clients, which centers on providing specialized expertise exactly when and how it's needed. This isn't just about filling seats; it's about a flexible deployment model that hits complex business needs.

Agility and speed via On-Demand Talent for immediate needs

The On-Demand by RGP™ brand is your go-to source for immediate expert injection. This agility is key when you need to staff up quickly for a project or cover a critical gap. While the operating environment in the US remained choppy, the focus on margin shows value extraction even with lower volume. For the fiscal first quarter ended August 31, 2025, the On-demand segment generated revenue of $44.4 million, which was down 16% from the prior year quarter. However, the segment adjusted EBITDA improved significantly to $4.4 million, representing a 10% margin, up from a 4.9% margin in the prior year period, driven by cost reduction efforts. This shows that even with lower demand, the talent deployed is priced effectively for the immediate need.

Flexible, high-impact solutions across Finance, HR, and Technology

RGP structures its offerings to address core operational and growth functions. Countsy by RGP™ specifically targets outsourced services for accounting, human resources and equity, helping scale-ups and spinouts focus on growth. The results in this area show traction: for the fiscal first quarter ended August 31, 2025, the Outsourced Services segment revenue totaled $10 million, marking a 4% year-over-year increase. The segment's profitability was strong, with adjusted EBITDA reaching $2.3 million, yielding a 23.3% margin, a substantial improvement from 14.7% in the prior year. This segment's growth in Q4 of fiscal 2025 was also noted at 4% year-over-year, benefiting from new engagements with AI start-ups seeking scalable solutions.

Deep functional expertise for complex transformation projects

For deeper, more structural change, Veracity by RGP™ drives transformation across people, processes & technology. This is where you bring in the functional experts for complex initiatives. The Consulting segment, which houses this expertise, saw revenue of $43.6 million in the fiscal first quarter ended August 31, 2025, a year-over-year decline of 22%. Still, the segment delivered segment adjusted EBITDA of $5 million, representing an 11.6% margin. This segment also saw a significant bill rate increase; the consulting segment average bill rate improved 11% year-over-year, moving from $144 to $160 in that quarter.

Integrated offerings: On-Demand, Consulting, and Outsourced Services

The value proposition is amplified by combining these three engagement models. For the full fiscal year 2025, Resources Connection, Inc. reported total annual revenue of $551.33 million, a decrease of 12.87% year-over-year. The total revenue for the most recent reported quarter, the fiscal first quarter ended August 31, 2025, was $120.2 million. The company engages with over 1,700 clients annually from 43 physical practice offices worldwide.

Here's a quick look at how the primary service lines contributed to the Q1 FY2026 revenue:

Service Line	Revenue (Q1 FY2026 Ending Aug 31, 2025)	Year-over-Year Change
On-Demand Segment	$44.4 million	Down 16%
Consulting Segment	$43.6 million	Down 22%
Outsourced Services Segment	$10 million	Up 4%
Europe and Asia-Pacific Segment	$19.9 million	Up 5%

Value-based pricing model for higher average bill rates

The focus on value-based pricing is a direct lever for financial performance, especially when utilization or hours are soft. For the fiscal first quarter ended August 31, 2025, the enterprise-wide average bill rate stood at $120 (constant currency), an increase from $118 in the prior year. This pricing discipline is evident across the board, as the gross margin for that quarter reached 39.5%, which was 300 basis points higher than the prior year quarter. In Q4 of fiscal 2025, the average bill rate improvement was 4.2% year-over-year, which the company directly attributed to this value-based pricing strategy and a revenue mix shift toward higher value consulting projects. The overall gross margin for the full fiscal year 2025 was 37.6%.

The impact of this pricing strategy is clearer when looking at the bill rate changes:

• Enterprise-wide average bill rate (Q1 FY2026): $120 (constant currency).
• Consulting segment average bill rate (Q1 FY2026): $160.
• Consulting segment bill rate improvement (Q1 FY2026 vs prior year): 11%.
• Average bill rate improvement (Q4 FY2025 vs prior year quarter): 4.2%.

Resources Connection, Inc. (RGP) - Canvas Business Model: Customer Relationships

You're looking at how Resources Connection, Inc. (RGP) keeps its clients close, especially when the macro environment is making budget approvals take longer. The core of their customer relationship strategy is moving beyond simple task assignment to becoming an embedded, trusted advisor.

High-touch, trusted partner relationship with the C-Suite

Resources Connection, Inc. (RGP) explicitly structures its service delivery to provide CFOs and other C-Suite leaders with flexibility to solve pressing challenges on their terms. This focus is evident in their service offerings, which unite strategy, execution, and talent across key areas like CFO advisory, digital transformation, data, and cloud capabilities. As of their September 2025 Proxy Statement, Resources Connection, Inc. (RGP) annually engages with over 1,600 clients globally, with a significant footprint among top-tier companies. To be precise, as of February 2025, Resources Connection, Inc. (RGP) was proud to have served 88% of the Fortune 100. This level of penetration suggests deep, high-level trust is being established and maintained with executive leadership. The company emphasizes a relationship-oriented approach over a transaction-oriented one, addressing client needs from a client-centric, not geographic, perspective. This focus on the executive level is key to securing the larger, more complex transformation work that commands higher bill rates. For example, in the third quarter of fiscal 2025, the average consolidated bill rate rose to $123 (or $124 constant currency) year-over-year, showing pricing power derived from the perceived value delivered to these senior roles.

Dedicated account management for large, long-term enterprise clients

For Resources Connection, Inc. (RGP)'s largest and most strategic clients, the relationship management is clearly designed for longevity and cross-selling. The company is actively working to deepen and expand its consulting capabilities to become a trusted partner for larger transformations, which inherently require sustained, dedicated engagement rather than one-off placements. This strategy is paying off in deal size; as of the third quarter of fiscal 2025, the company doubled the number of $1M+ engagements won year-over-year, indicating success in securing larger, longer-term commitments from key accounts. Furthermore, management noted in their October 2025 commentary that the pipeline quality improved, with $5M+ opportunities increasing, which typically stem from established, high-trust relationships. The company's core value of Loyalty reinforces this, stating, 'We build long-term partnerships, going the extra mile to support clients and colleagues every day.'

Relationship-driven sales model for repeat business

The sales model at Resources Connection, Inc. (RGP) is clearly geared toward nurturing existing client relationships for sustained revenue. The CEO noted in July 2025 that 'Our client retention rates continue to be steady and strong.' This stability is crucial, especially when the volume of new opportunities can be soft, as seen in Q3 fiscal 2025. A significant portion of new pipeline additions in Q1 fiscal 2026 came from clients historically served through their on-demand talent channel, which speaks directly to the success of their integrated go-to-market strategy in converting transactional relationships into broader consulting engagements. The company is also focusing on extension management to ensure repeat business within current projects. This focus on retention and extension directly supports the goal of creating value for current clients while pursuing new growth.

Leveraging human connection to deliver practical solutions (Dare to Work Differently®)

The firm's guiding philosophy, Dare to Work Differently®, is fundamentally about the customer relationship-it centers on leveraging human connection and collaboration to deliver tangible results. This approach is positioned as a more effective way to work, favoring flexibility and agility as businesses face transformation pressures and skilled labor shortages. The company's research highlights that many organizations lack the internal skills for transformation, making the human element of RGP's delivery model a key differentiator. For instance, in early 2025, 40% of respondents in an RGP survey reported a skills gap in accounting, and 63% expected skills gaps to increase in 2025, creating demand for their human-centric solution. The company's core values, including Enthusiasm and Accountability, are meant to translate into a positive, energetic spirit and ownership on every client project, ensuring the practical solutions delivered are impactful.

Here is a snapshot of the scale of Resources Connection, Inc. (RGP)'s client engagement as of late 2025:

Metric	Value	Reporting Period/Date
Fortune 100 Clients Served	88%	February 2025
Annual Clients Engaged Globally	Over 1,700	Q1 Fiscal 2026
Physical Practice Offices	42 to 43	Q3 FY2025 to Q1 FY2026
Client Retention Rate Status	Steady and Strong	July 2025
$1M+ Engagements Won (YoY Growth)	Doubled	Q3 Fiscal 2025
Average Consolidated Bill Rate	$123	Q3 Fiscal 2025

The firm's commitment to its people, as reflected in its core values, is directly tied to the quality of the relationship it can offer you and your peers. The focus on building teams with unique skills and perspectives is how Resources Connection, Inc. (RGP) aims to deliver on its promise of practical, human-centered results.

• Client relationships are addressed from a client-centric perspective.
• The company's success comes from building teams with unique skills, perspectives and backgrounds.
• They focus on processes, human-centered design, and technology that celebrate human-powered excellence.

Resources Connection, Inc. (RGP) - Canvas Business Model: Channels

You're looking at how Resources Connection, Inc. (RGP) gets its services into the hands of clients, which is a mix of old-school relationship building and modern reach. The channel strategy is clearly built around a direct, high-touch approach, which makes sense when you are selling C-Suite level expertise.

Direct sales force and relationship managers

The core of client acquisition relies on the direct sales force and relationship managers who nurture those key accounts. You know that in professional services, the relationship is the product, so this is critical. We saw some movement here; the proxy statement noted attrition within the sales team during the fiscal year, which is something to watch for near-term revenue impacts. The firm's overall human capital base as of May 31, 2025, consisted of approximately 2,400 consultants and about 700 management and administrative employees. This relationship-driven model is supported by a significant referral network, too.

Global network of 41 physical practice offices and virtual offices

RGP maintains a physical footprint to anchor its global presence, though the virtual component is clearly important for agility. As of their latest filings around May 2025, Resources Connection, Inc. (RGP) operated from 41 physical practice offices globally, supplemented by multiple virtual offices. This network supports their annual engagement with over 1,600 clients worldwide. The scale of their reach into the top tier of the market is impressive, having served 88% of the Fortune 100 as of May 2025. Here's a quick look at the scale of their operational reach as of late fiscal 2025:

Metric	Value (as of May 2025)
Physical Practice Offices	41
Annual Client Engagements	Over 1,600
Fortune 100 Clients Served	88%
Total Consultants	Approximately 2,400

This physical presence helps defintely in building trust for those larger, complex transformation projects.

Digital platforms for consultant and client connection

While the search results don't give specific usage metrics for their client-facing digital platforms, the firm clearly uses digital channels for communication and investor relations, evidenced by the availability of live webcasts for earnings calls. The business model supports flexible, high-impact solutions, which inherently requires digital tools to manage and deploy talent effectively across geographies. The focus on digital transformation within their service offerings suggests their internal channels are also evolving to support remote and hybrid delivery models.

• Use of webcasts for investor/analyst communication.
• Digital infrastructure supporting flexible, global talent deployment.
• Integration of new Enterprise Resource Planning (ERP) system in North America to streamline operations.

Targeted marketing to C-Suite and functional leaders

The marketing channel is highly focused on the top decision-makers. Resources Connection, Inc. (RGP) explicitly positions itself as a trusted partner to the C-Suite, including CFOs, for navigating change and executing critical initiatives. Their success in penetrating the largest US corporations underscores this targeting effectiveness. The firm's solutions span Finance, HR, Operations, and Technology, meaning marketing efforts must speak directly to the functional leaders owning those P&Ls and transformation agendas.

• Direct messaging to CFOs and C-Suite leaders.
• Focus on high-value engagements like digital, data, and cloud transformations.
• Brand reinforcement through recognition from Forbes and U.S. News & World Report in 2025.

Finance: draft 13-week cash view by Friday.

Resources Connection, Inc. (RGP) - Canvas Business Model: Customer Segments

You're looking at the client base for Resources Connection, Inc. (RGP) as of late 2025, focusing on who they serve and the scale of those relationships. Honestly, the numbers show a heavy reliance on the very top tier of the market, but they are clearly pushing to diversify.

Large global enterprises (88% of the Fortune 100)

Resources Connection, Inc. (RGP) maintains deep relationships with the largest corporations globally. As of May 2025, RGP proudly served 88% of the Fortune 100. The firm's scale involves engaging with over 1,600 clients annually across the globe, supported by operations in 41 physical practice offices. To give you a sense of the historical footprint, in fiscal 2024, they engaged with 1,800 clients across 37 countries.

The client base is segmented by the delivery model, which reflects the type of need:

• On-Demand Talent by RGP™
• Veracity by RGP™ (Consulting)
• Countsy by RGP™ (Outsourced Services)

C-Suite executives focused on transformation and risk

The focus for engagement is squarely on senior leadership addressing major change and uncertainty. CFOs, for instance, are leading the charge in building agility and resilience. Research indicates that nearly 70% of respondents expect their organization to unlock new capital in digital transformation and AI in 2025. Furthermore, 57% of CFOs are directing the highest capital allocations toward technology and digital transformation initiatives. This directly maps to the C-suite's focus on risk mitigation and strategic advancement.

High-growth companies: startups, scaleups, and spinouts (Countsy clients)

The Countsy brand specifically targets the needs of rapidly expanding entities. Resources Connection, Inc. (RGP) expanded Countsy's total addressable market beyond just the startup ecosystem to also serve the finance, accounting, and HR needs for scale-ups and spinouts in fiscal 2024. This segment is crucial for capturing growth at the earlier stages of a company's lifecycle.

Clients needing expertise in Finance, HR, Operations, and Technology

The demand for expertise is concentrated in core functional areas undergoing modernization. For example, 31% of organizations surveyed are using more consulting talent to transform their finance functions. Key investment areas cited by financial decision-makers include enterprise resource planning (47%) and business process optimization/automation (46%). The revenue generated across the primary service lines for the full fiscal year 2025 illustrates where the bulk of the business activity lies:

Segment	Fiscal Year 2025 Revenue (USD Millions)
Consulting	$219.2M
On-Demand Talent	$205.9M
Outsourced Services	$39.61M

The total revenue for Resources Connection, Inc. (RGP) in fiscal 2025 was $551.3 million.

Resources Connection, Inc. (RGP) - Canvas Business Model: Cost Structure

You're looking at the expenses Resources Connection, Inc. (RGP) incurred to run its business model in fiscal year 2025. For a professional services firm, the biggest cost driver is always the people delivering the service, so that's where we start.

Consultant compensation and benefits (Cost of Service)

The direct cost of consultants, which impacts gross margin, is closely tied to utilization and pay/bill ratios. While a specific total Cost of Service figure isn't explicitly itemized here, we see related impacts within SG&A. For instance, the full fiscal year 2025 saw a $9.2 million lower net employee compensation expense, which was largely a result of restructuring plans and aligning resource capacity to demand. Also, the gross margin for the full year was 37.6%, down from 38.9% the prior year, partly due to lower utilization of salaried consultants.

• Pay/bill ratio remained consistent year over year for the full fiscal year 2025.
• In Q3 FY2025, there was an increase of $1.7 million in restructuring expenses impacting SG&A.

Selling, General & Administrative (SG&A) expenses of $202.0 million in FY 2025

RGP managed to bring down its overhead slightly in fiscal 2025 compared to the prior year. The total SG&A for the full fiscal year 2025 was $202.0 million, which was a 3.3% improvement from the $208.9 million reported in fiscal 2024. This improvement translated to an SG&A expense of $50.6 million for the fourth quarter of fiscal 2025.

Metric	FY 2025 Amount	FY 2024 Amount
Total SG&A Expenses	$202.0 million	$208.9 million
Q4 SG&A Expense	$50.6 million	$46.4 million

Technology transformation and digital platform development costs

Investments in technology were a cost component, though RGP reported a reduction in this specific area contributing to the overall SG&A improvement for the full year. For the full fiscal year 2025, there was a $1.4 million decrease in technology transformation costs compared to the prior year. However, looking at the third quarter of fiscal 2025 specifically, there was a $1.1 million increase in computer software expenses tied to the technology transformation initiative.

Restructuring costs for efficiency and resource alignment

Restructuring activities were a clear cost factor during the year, aimed at efficiency. The lower net employee compensation expense in FY 2025 was largely attributed to these restructuring plans. For the third quarter of fiscal 2025, restructuring expenses increased SG&A by $1.7 million. In Q1 FY2026, the benefit from fiscal 2025 restructuring was noted as a $2.4 million reduction in employee compensation and benefits costs.

Non-cash goodwill impairment charge of $194.4 million (FY 2025)

A significant, non-cash charge hit the cost structure due to a decline in market capitalization and slow recovery in certain segments. Resources Connection, Inc. recorded a total non-cash goodwill impairment charge of $194.4 million for the full fiscal year 2025. This charge was broken down across segments: $70.2 million in the On-Demand Talent segment, $98.6 million in the Consulting segment, and $25.6 million in the Europe and Asia segment. The fourth quarter alone included a $69.0 million non-cash goodwill impairment charge in the Consulting segment.

• Total FY 2025 Goodwill Impairment: $194.4 million.
• Q4 FY 2025 Goodwill Impairment: $69.0 million.
• Q3 FY 2025 Goodwill Impairment: $42.0 million.
• Q2 FY 2025 Goodwill Impairment: $79.5 million.
• Q1 FY 2025 Goodwill Impairment: $3.9 million.

Finance: draft 13-week cash view by Friday.

Resources Connection, Inc. (RGP) - Canvas Business Model: Revenue Streams

You're looking at how Resources Connection, Inc. (RGP) actually brings in the money right now, which is key for understanding its current valuation. The revenue streams are a mix of project-based consulting and more on-demand staffing, though the mix is shifting as the market dictates.

The total annual revenue for Resources Connection, Inc. (RGP) for the fiscal year ending May 31, 2025, was reported as $551.3 million. This figure reflects a challenging year, down from the prior year's $632.8 million.

To get a real-time pulse, we look at the most recent quarter, Q1 of Fiscal Year 2026 (ended August 30, 2025). The total revenue for that quarter was $120.2 million. This revenue is sourced from several distinct channels, which you can see broken down below:

Revenue Stream Segment	Q1 FY26 Revenue (USD)	Year-over-Year Change (Q1 FY26 vs Q1 FY25)
On-Demand Talent	$44.4 million	Decline of 15.3%
Consulting (Veracity proxy)	$43.6 million	Decline of 20.7%
Outsourced Services (Countsy)	$10.0 million	Increase of 5.3%
Europe & Asia Pacific (International)	$19.9 million	Increase of 10.6%

The Consulting services fees, which fall under the Consulting segment, brought in $43.6 million in Q1 FY26. This segment saw a significant drop in billable hours, down a staggering 28.4%, even though the average bill rate increased by 11.1% as the company pushed for higher-value engagements.

Revenue from On-Demand Talent, which covers billable hours and fees for interim support, was $44.4 million in Q1 FY26. This stream was soft, with billable hours in this segment decreasing by 15.8%.

The Outsourced Services revenue, associated with Countsy, showed positive momentum. This segment generated $10.0 million in Q1 FY26, marking a year-over-year increase of 5.3%. To be fair, the prompt mentioned a 4% growth, and the reported revenue growth was $0.5 million year-over-year, which translates to 5.3%.

The international footprint is definitely growing, which is a bright spot. Revenue from the Europe & Asia Pacific segment was $19.9 million in Q1 FY26, representing a growth of 10.6% compared to the prior year quarter.

Here's a quick look at the key drivers for the Q1 FY26 segment performance:

• On-Demand Talent billable hours fell by 15.8%.
• Consulting segment billable hours dropped by 28.4%.
• Europe & Asia Pacific revenue grew by 10.6% to $19.9 million.
• Outsourced Services revenue grew by 5.3% to $10.0 million.
• Average bill rates increased by 2.2% across the board.

Finance: draft 13-week cash view by Friday.