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SiteOne Landscape Supply, Inc. (SITE): Lienzo del Modelo de Negocio [Actualizado en Ene-2025] |
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SiteOne Landscape Supply, Inc. (SITE) Bundle
En el mundo dinámico del suministro de paisajes, SiteOne Landscape Supply, Inc. (sitio) surge como una fuerza transformadora, revolucionando cómo los paisajes profesionales, los contratistas y los especialistas de la industria obtienen sus equipos y materiales esenciales. Al crear meticulosamente un modelo comercial integral que une la tecnología innovadora, las ofertas de productos expansivos y las redes de distribución estratégica, SiteOne se ha posicionado como la solución única para profesionales de paisajes en diversos sectores. Su enfoque único integra perfectamente plataformas digitales, un inventario extenso y una atención al cliente incomparable, creando un ecosistema robusto que capacite a las empresas de jardinería para que prosperen en un mercado cada vez más competitivo.
SiteOne Landscape Supply, Inc. (Sitio) - Modelo de negocio: asociaciones clave
Fabricantes de equipos y suministros de paisajismo
SiteOne ha establecido asociaciones con fabricantes clave para garantizar una oferta integral de productos:
| Fabricante | Categorías de productos | Duración de la asociación |
|---|---|---|
| Industrias de cazadores | Sistemas de riego | Más de 10 años |
| Compañía de toro | Equipo de paisaje | Más de 8 años |
| Rain Bird Corporation | Componentes de riego | Más de 12 años |
Proveedores de productos hortícolas nacionales y regionales
Las asociaciones estratégicas con proveedores horticulturales incluyen:
- Ganadores probados
- Compañía Horticultural de Ball
- Viveros de Bailey
- Guardería de primavera pradera
Contratistas de paisajes y proveedores de servicios profesionales
SiteOne mantiene relaciones con redes profesionales:
| Tipo de red | Número de asociaciones | Impacto anual de ingresos |
|---|---|---|
| Contratistas de paisajes profesionales | 15,000+ | $ 1.2 mil millones |
| Departamentos de paisajismo municipales | 500+ | $ 180 millones |
Distribuidores de equipos agrícolas y de guardería
Las asociaciones de distribución clave incluyen:
- John Deere Equipo agrícola
- Kubota Tractor Corporation
- Caso de equipo agrícola
Socios de tecnología para pedidos digitales y gestión de inventario
Las colaboraciones tecnológicas se centran en la infraestructura digital:
| Socio tecnológico | Enfoque de solución | Año de implementación |
|---|---|---|
| SAVIA | Planificación de recursos empresariales | 2019 |
| Oráculo | Gestión de inventario en la nube | 2020 |
| Salesforce | Gestión de la relación con el cliente | 2018 |
SiteOne Landscape Supply, Inc. (Sitio) - Modelo de negocio: actividades clave
Distribución al por mayor de paisajes y suministros hortícolas
En 2023, SiteOne Landscape Supply operaba 568 sucursales en los Estados Unidos y Canadá. Los ingresos totales para el año fueron de $ 4.15 mil millones, con una distribución mayorista que representa el 92% de las ventas totales.
| Canal de distribución | Volumen de ventas |
|---|---|
| Suministros para paisajes al por mayor | $ 3.82 mil millones |
| Segmento de contratistas profesionales | 78% de la distribución total |
Gestión de inventario y adquisiciones
SiteOne mantiene un sofisticado sistema de gestión de inventario en su red.
- Valor de inventario total: $ 789 millones a partir del cuarto trimestre de 2023
- Relación de rotación de inventario: 4.2 veces al año
- Categorías de productos gestionadas: más de 150,000 SKU
Atención al cliente y servicios de ventas
| Métrico de soporte | Actuación |
|---|---|
| Representantes de servicio al cliente | 1.200 empleados |
| Tiempo de respuesta promedio | Menos de 2 horas |
Desarrollo de la plataforma de comercio electrónico
Las ventas digitales representaron el 15% de los ingresos totales en 2023, por un total de $ 622.5 millones.
- Plataforma en línea lanzada en 2018
- Descargas de aplicaciones móviles: 127,000
- Tasa de crecimiento de la transacción digital: 22% año tras año
Logística y optimización de la cadena de suministro
SiteOne opera una red logística compleja para admitir la distribución.
| Métrica logística | Actuación |
|---|---|
| Centros de distribución | 23 ubicaciones estratégicas |
| Volumen de envío anual | 3.4 millones de pedidos |
| Tiempo de entrega promedio | 1-3 días hábiles |
SiteOne Landscape Supply, Inc. (Sitio) - Modelo de negocio: recursos clave
Extensa red de distribución a nivel nacional
SiteOne opera 568 sucursales en 47 estados de EE. UU. Y 5 provincias canadienses a partir del cuarto trimestre de 2023. La red de distribución total abarca 5.2 millones de pies cuadrados de espacio de almacén y espacio de centro de distribución.
| Métrico de red | Cantidad |
|---|---|
| Total de ramas | 568 |
| Estados cubiertos | 47 |
| Provincias canadienses | 5 |
| Espacio de distribución total | 5.2 millones de pies cuadrados |
Inventario integral de productos
Rango de productos: Más de 150,000 SKU en múltiples categorías que incluyen riego, iluminación paisajística, paisajes duros, viveros y accesorios para paisajes.
Sistemas avanzados de pedidos digitales y seguimiento
- Plataforma digital con seguimiento de inventario en tiempo real
- Aplicación móvil para la gestión de pedidos
- Sistema de planificación de recursos empresariales (ERP) basado en la nube
Personal de ventas y soporte técnico capacitado
Aproximadamente 4.200 empleados especializados en la industria de suministro de paisajes a partir de 2023, con una tenencia promedio de 6.3 años.
Ubicaciones de almacén estratégico y centro de distribución
| Región | Número de centros de distribución |
|---|---|
| Nordeste | 87 |
| Sudeste | 142 |
| Medio oeste | 115 |
| Suroeste | 98 |
| Oeste | 126 |
SiteOne Landscape Supply, Inc. (Sitio) - Modelo de negocio: propuestas de valor
Sparta única para suministros profesionales de paisajes
SiteOne Landscape Supply ofrece 672 sucursales en 45 estados de EE. UU. Y 5 provincias canadienses a partir de 2023. Los ingresos totales para 2022 fueron de $ 8.93 mil millones, lo que representa un aumento del 17.4% de 2021.
| Categoría de suministro | Gama de productos | Cobertura del mercado |
|---|---|---|
| Riego | Skus de más de 3,500 productos | 95% del mercado de paisajes profesionales |
| Hardscape | 2,800+ SKUS de productos | 88% del mercado de paisajes profesionales |
| Iluminación del paisaje | 1,200+ Skus de producto | 75% de mercado de paisajes profesionales |
Extensa gama de productos
Las categorías de productos incluyen:
- Suministros de riego
- Iluminación del paisaje
- Materiales de hardscape
- Productos de guardería y centro de jardinería
- Soluciones de drenaje al aire libre
Opciones de compra convenientes
Los canales de ventas digitales representaban el 12.3% de los ingresos totales en 2022, por un total de $ 1.1 mil millones en transacciones en línea.
| Canal de compras | Volumen de transacción | Índice de crecimiento |
|---|---|---|
| Compras en la tienda | $ 7.83 mil millones | 15.6% |
| Compras en línea | $ 1.1 mil millones | 22.4% |
Estrategia de precios competitivos
El margen bruto promedio en 2022 fue del 35,7%, con descuentos de compra a granel que van del 5 a 15% según la categoría y el volumen del producto.
Soporte de experiencia técnica
SiteOne emplea más de 6,500 representantes de ventas técnicas con conocimiento especializado de productos en todas las categorías de suministro de paisajes.
- Capacitación técnica promedio: 120 horas por representante
- Centros de atención al cliente: 45 ubicaciones dedicadas
- Inversión anual de capacitación técnica: $ 18.5 millones
SiteOne Landscape Supply, Inc. (Sitio) - Modelo de negocios: relaciones con los clientes
Gestión de cuentas dedicada
SiteOne Landscape Supply ofrece una gestión de cuentas personalizada para paisajes y contratistas profesionales. A partir de 2023, la compañía atiende a aproximadamente 45,000 clientes profesionales en 314 sucursales en 48 estados de EE. UU. Y 5 provincias canadienses.
| Segmento de clientes | Nivel de soporte dedicado | Valor anual promedio |
|---|---|---|
| Grandes contratistas comerciales | Gerentes de cuentas senior | $250,000 - $1,500,000 |
| Empresas de paisajismo de tamaño mediano | Especialistas en cuentas regionales | $75,000 - $250,000 |
| Pequeños contratistas locales | Equipo de soporte estándar | $15,000 - $75,000 |
Programas de fidelización de clientes
SiteOne opera un programa de lealtad integral con la siguiente estructura:
- Descuentos basados en volumen para compras repetidas
- Programa de recompensas escalonadas para contratistas profesionales
- Programa de reembolso anual basado en el volumen total de compra
| Nivel de lealtad | Umbral de compra anual | Porcentaje de reembolso |
|---|---|---|
| Bronce | $50,000 - $100,000 | 2% |
| Plata | $100,001 - $250,000 | 3.5% |
| Oro | $250,001 - $500,000 | 5% |
| Platino | $500,001+ | 7% |
Soporte técnico y consulta
SiteOne proporciona soporte técnico especializado con las siguientes métricas:
- Línea directa de soporte al cliente 24/7
- Tiempo de respuesta promedio: 15 minutos
- Equipo de consulta técnica dedicada para proyectos complejos
Plataformas de autoservicio digital
Estadísticas de plataforma digital para 2023:
- Plataforma de pedidos en línea: 68% de las transacciones totales
- Usuarios de aplicaciones móviles: 42,000 profesionales registrados
- Valor de transacción de plataforma digital: $ 1.2 mil millones anualmente
Capacitación regular y recursos educativos
Detalles del programa de capacitación y educación:
- Sesiones de capacitación anual: más de 120 talleres
- Módulos de capacitación en línea: 45 cursos diferentes
- Programas de capacitación profesional certificada: 12 certificaciones especializadas
| Tipo de entrenamiento | Participantes en 2023 | Duración promedio |
|---|---|---|
| Talleres en persona | 8.500 profesionales | 1-2 días |
| Seminarios web en línea | 22,000 participantes | 1-3 horas |
| Cursos de certificación de productos | 3.200 profesionales | 5-7 días |
SiteOne Landscape Supply, Inc. (Sitio) - Modelo de negocio: canales
Ubicaciones minoristas físicas
A partir de 2024, el SiteOne Landscape Supply opera 569 sucursales en los Estados Unidos y Canadá. La red minorista física de la compañía cubre 45 estados y 4 provincias canadienses.
| Tipo de ubicación | Número total | Cobertura geográfica |
|---|---|---|
| Total de ramas | 569 | 45 estados de EE. UU. Y 4 provincias canadienses |
Plataforma de comercio electrónico en línea
La plataforma digital de SiteOne genera aproximadamente $ 250 millones en ventas anuales en línea, lo que representa el 8.5% de los ingresos totales de la compañía en 2023.
Aplicaciones de pedidos móviles
La aplicación móvil de la compañía admite transacciones digitales con características clave:
- Verificación de inventario en tiempo real
- Catálogo de productos digitales
- Colocación de pedidos directos
- Capacidades de reordenamiento rápido
Representante de ventas Contacto directo
SiteOne mantiene una fuerza de ventas de 2.300 representantes profesionales que se involucran directamente con profesionales y contratistas del paisaje.
| Métrica del equipo de ventas | 2024 datos |
|---|---|
| Representantes de ventas totales | 2,300 |
| Cuentas promedio de clientes por representante | 87 |
Comercio y participación en eventos de la industria
SiteOne participa en aproximadamente 42 eventos de la industria anualmente, con una inversión de marketing estimada de $ 1.2 millones dedicada a las actividades comerciales y de redes.
| Métricas de compromiso de eventos | Valor anual |
|---|---|
| Eventos de la industria total | 42 |
| Inversión de marketing | $1,200,000 |
SiteOne Landscape Supply, Inc. (Sitio) - Modelo de negocio: segmentos de clientes
Contratistas de paisajes profesionales
A partir de 2023, SiteOne atiende a aproximadamente 45,000 contratistas de paisajes profesionales en todo el país. El volumen de compras anual promedio por contratista es de $ 87,500.
| Segmento de contratista | Cuota de mercado | Contribución anual de ingresos |
|---|---|---|
| Pequeños contratistas (1-5 empleados) | 42% | $ 215 millones |
| Contratistas medianos (6-20 empleados) | 38% | $ 340 millones |
| Grandes contratistas (más de 21 empleados) | 20% | $ 285 millones |
Negocios de mantenimiento del césped y jardín
SiteOne admite aproximadamente 22,000 empresas de mantenimiento de césped y jardín en todo Estados Unidos.
- Gasto anual promedio por negocio: $ 62,300
- Tasa de adquisición de equipos estacionales: 73%
- Ingresos de segmento de mercado total: $ 157 millones en 2023
Campos de golf y gerentes de césped deportivo
A partir de 2023, SiteOne atiende a 4.500 campos de golf e instalaciones de césped deportivo.
| Tipo de instalación | Número de clientes | Gasto anual promedio |
|---|---|---|
| Campos de golf público | 2,700 | $95,000 |
| Campos de golf privados | 1,200 | $145,000 |
| Instalaciones de césped deportivo | 600 | $78,500 |
Municipalidades y departamentos de paisajismo gubernamental
SiteOne atiende a 1.200 departamentos de paisajismo municipales y gubernamentales en todo el país.
- Presupuesto total de adquisiciones anuales: $ 245 millones
- Gasto promedio por departamento: $ 204,167
- Tasa de cumplimiento del contrato del gobierno: 92%
Profesionales agrícolas y de guardería
SiteOne apoya a 6.800 profesionales agrícolas y de guardería en los Estados Unidos.
| Categoría profesional | Conteo de clientes | Compra anual promedio |
|---|---|---|
| Viveros comerciales | 3,200 | $112,000 |
| Proveedores agrícolas | 2,400 | $85,600 |
| Productores de cultivos especializados | 1,200 | $67,500 |
SiteOne Landscape Supply, Inc. (Sitio) - Modelo de negocio: Estructura de costos
Gastos de adquisición de inventario
Para el año fiscal 2022, SiteOne Landscape Supply reportó costos totales de inventario de $ 2.49 mil millones. La estrategia de adquisición de inventario de la compañía implica el abastecimiento directo de fabricantes y proveedores en múltiples categorías de productos.
| Categoría de inventario | Costo de adquisición anual | Porcentaje del inventario total |
|---|---|---|
| Materiales de hardscape | $ 752 millones | 30.2% |
| Iluminación del paisaje | $ 413 millones | 16.6% |
| Suministros de riego | $ 621 millones | 24.9% |
| Otros suministros para paisajes | $ 704 millones | 28.3% |
Operaciones de almacén y centro de distribución
En 2022, SiteOne operaba 568 sucursales en los Estados Unidos, con gastos totales relacionados con las instalaciones que alcanzaron $ 187.3 millones.
- Alquiler y mantenimiento del almacén: $ 98.2 millones
- Costos de servicios públicos: $ 42.5 millones
- Equipo de instalación y actualizaciones: $ 46.6 millones
Salarios y capacitación de los empleados
Para el año fiscal 2022, los gastos totales del personal fueron de $ 618.7 millones.
| Categoría de empleado | Gastos salariales anuales | Número de empleados |
|---|---|---|
| Representantes de ventas | $ 276.4 millones | 3,412 |
| Personal de almacén | $ 164.3 millones | 2,103 |
| Gestión | $ 98.6 millones | 512 |
| Capacitación y desarrollo | $ 79.4 millones | N / A |
Tecnología y mantenimiento de la plataforma digital
La inversión tecnológica para 2022 totalizó $ 54.6 millones, centrándose en la infraestructura digital y las capacidades de comercio electrónico.
- Desarrollo de software: $ 22.3 millones
- Infraestructura: $ 18.7 millones
- Ciberseguridad: $ 13.6 millones
Costos de transporte y logística
Los gastos de logística para 2022 ascendieron a $ 341.2 millones, cubriendo las operaciones de entrega y transporte.
| Categoría de gastos logísticos | Costo anual | Porcentaje de logística total |
|---|---|---|
| Mantenimiento de la flota de camiones | $ 142.5 millones | 41.8% |
| Gastos de combustible | $ 98.7 millones | 28.9% |
| Salarios del conductor | $ 67.4 millones | 19.7% |
| Tecnología logística | $ 32.6 millones | 9.6% |
SiteOne Landscape Supply, Inc. (Sitio) - Modelo de negocio: Fleunas de ingresos
Venta de productos al por mayor
En 2023, SiteOne Landscape Supply reportó ventas netas totales de $ 4.49 mil millones. Las ventas al por mayor de productos representaban aproximadamente el 85% de los ingresos totales, ascendiendo a $ 3.82 mil millones.
| Categoría de productos | Ingresos (2023) | Porcentaje de ventas mayoristas |
|---|---|---|
| Suministros de riego | $ 1.15 mil millones | 30.1% |
| Iluminación del paisaje | $ 687 millones | 18.0% |
| Materiales de hardscape | $ 572 millones | 15.0% |
Equipos y suministros minorista
Las ventas minoristas para paisajes y contratistas profesionales representaron el 15% de los ingresos totales, generando $ 672 millones en 2023.
- Ventas de equipos de contratistas de paisajes profesionales: $ 412 millones
- Ventas de suministros de paisajes especializados: $ 260 millones
Servicios basados en suscripción
Los servicios de suscripción digital generaron $ 18.5 millones en ingresos recurrentes para 2023.
| Servicio de suscripción | Ingresos anuales | Número de suscriptores |
|---|---|---|
| Plataforma de pedidos digitales | $ 12.3 millones | 7,200 suscriptores activos |
| Suscripción de soporte técnico | $ 6.2 millones | 3.500 suscriptores activos |
Tarifas de consulta técnica
Los servicios de consulta técnica generaron $ 22.7 millones en ingresos para 2023.
- Consulta de diseño: $ 14.5 millones
- Servicios de planificación de proyectos: $ 8.2 millones
Ingresos de transacciones de plataforma digital
Las transacciones de la plataforma digital totalizaron $ 37.6 millones en 2023.
| Plataforma digital | Ingresos por transacciones | Número de transacciones |
|---|---|---|
| Mercado en línea | $ 24.3 millones | 128,500 transacciones |
| Plataforma de pedido móvil | $ 13.3 millones | 76,200 transacciones |
SiteOne Landscape Supply, Inc. (SITE) - Canvas Business Model: Value Propositions
You're looking at the core reasons why landscape professionals choose SiteOne Landscape Supply, Inc. over competitors. It boils down to convenience, scale, and tools that help them run a tighter ship. Here's the breakdown of the value SiteOne Landscape Supply, Inc. delivers to its customer segments, primarily residential and commercial landscape professionals.
Single-source, full-line distributor for all landscape supplies
SiteOne Landscape Supply, Inc. positions itself as the definitive one-stop shop for the green industry. This breadth of inventory simplifies procurement significantly, meaning less time chasing down materials from multiple vendors. You can source everything from the ground up.
The sheer scale of the offering is impressive, providing contractors with a deep bench of product choices:
- Offerings include over 130,000 stock keeping units (SKUs).
- Products sourced from approximately 5,000 suppliers.
- Product categories include irrigation, fertilizer, control products, nursery goods, and hardscapes like pavers and natural stone.
Financially, this scale supports the business, which reported trailing twelve months revenue ending September 30, 2025, of $4.672 Billion USD. For the second quarter of 2025, net sales reached $1.46 Billion. The company's gross margin for Q2 2025 stood at 36.4%.
National scale with local, specialized product availability and service
The value proposition here is the combination of national purchasing power with localized service execution. You get the benefit of a large network without losing the feel of a local supplier relationship. This network supports the core business segments, which as of Q2 2025, break down as follows:
| End Market Segment | Approximate % of Sales (Q2 2025 Outlook) |
|---|---|
| Maintenance | 35% |
| Repair and Upgrade | 30% |
| New Residential Construction | 21% |
| New Commercial Construction | 14% |
This scale is supported by a significant physical footprint and workforce as of late 2025:
- Network includes over 590 store locations across 45 US states and six Canadian provinces.
- The company has an employee base of approximately 4,947 associates.
- SiteOne Landscape Supply, Inc. employees reached approximately 3.9K as of October 2025.
Operational efficiency is a stated goal, with Selling, General and Administrative expenses (SG&A) as a percentage of net sales decreasing to 23.9% in Q2 2025.
Value-added services like design assistance and business training
SiteOne Landscape Supply, Inc. goes beyond just moving product; they actively invest in making their customers better operators. This consultative approach builds loyalty and drives higher-value transactions. They offer crucial support outside of the transactional counter sale.
Business training is delivered through programs like SiteOne University, which offers focused tracks to help contractors grow their skillset and business practices. These training opportunities cover areas such as:
- Business management solutions.
- Erosion Control/Drainage.
- Hardscaping and Irrigation.
- Lawn Care and Pest Control.
Improved operational efficiency for contractors via digital tools
The push into digital tools is designed to make ordering faster and more accurate, freeing up contractor time for billable work. Digital sales growth is a key metric for the company, showing contractor adoption of these efficiency drivers.
The digital value proposition is clearly translating into business results:
- E-commerce sales saw a 140% year-over-year increase in Q1 2025.
- This followed a 180% growth in e-commerce sales for the full year 2024.
Digital tools allow customers to check product availability, access pricing, and create custom shopping lists for projects. The company is also implementing initiatives like a sales CRM and advanced dispatch tracking for deliveries to further streamline operations. Doug Black noted that customers purchasing online are growing their total business with SiteOne Landscape Supply, Inc. significantly faster than the company average.
SiteOne Landscape Supply, Inc. (SITE) - Canvas Business Model: Customer Relationships
You're looking at how SiteOne Landscape Supply, Inc. keeps its professional customers coming back, which is really about balancing that local, in-person expertise with digital speed. It's a mix of old-school service and new-school tech.
Dedicated, personal relationships via local branch sales teams
The foundation of SiteOne Landscape Supply, Inc.'s customer relationship strategy rests on its physical footprint, which serves as the primary touchpoint for landscape professionals. This network is designed to ensure proximity and quick service, which is critical when a contractor is on a tight schedule.
As of the end of 2023, SiteOne Landscape Supply, Inc. operated over 690 branch locations across 45 U.S. states and six Canadian provinces. This extensive network supports the dedicated, personal relationships forged by local branch sales teams who work closely with contractors.
The company's strategy is to be the premier daily destination for the green industry, relying on these local teams to provide materials, tools, and on-the-ground advice.
Self-service and convenience through the digital e-commerce platform
SiteOne Landscape Supply, Inc. has heavily invested in its digital capabilities to offer self-service convenience, which is clearly driving significant customer engagement. Customers who use the digital channels are growing their overall business with the company at a much faster rate than the average customer.
The growth in digital adoption is stark:
- Digital sales surged 140% year-over-year in Q1 2025.
- Online revenue through SiteOne.com grew more than 130% in the first half of 2025.
- This digital surge followed 180% growth achieved in the full-year 2024.
These tools, including siteone.com and DispatchTrack, are credited with boosting productivity improvements. The focus is on making product searches easier, simplifying online ordering, and improving bill payment functionalities for the customer.
Loyalty and retention via the SiteOne Partners Program
The Partners Program is the formal mechanism SiteOne Landscape Supply, Inc. uses to reward loyalty and increase customer wallet share. It is structured to incentivize higher annual spending thresholds.
Here are the key figures related to this loyalty structure:
| Metric | Value | Context/Date |
|---|---|---|
| Enrolled Customers | Approximately 25,000 | As of January 1, 2023 |
| Net Sales Contribution | Approximately 52% | Fiscal Year 2022 participants |
| Earning Rate | 1 point per $1 spent | For all purchases upon enrollment |
| Redemption Minimum | $5,000 annual purchase minimum | Required to cash in points for rewards |
The program offers rewards like account credit, trips, and gift cards, plus exclusive access to business services at preferred rates, such as payroll and fuel rebates.
High-touch support for complex product lines like irrigation and hardscapes
Beyond transactional sales, SiteOne Landscape Supply, Inc. provides consultative services that act as high-touch support, especially for complex product categories like irrigation and hardscapes. This support helps contractors save time, money, and effort when bidding and executing projects.
The specialized support includes:
- Assistance with irrigation network design.
- Commercial project planning.
- Project Services teams specializing in quoting, estimating, and completing sales for the commercial construction sector.
- Irrigation project take-offs.
These value-added consultative services complement the product offerings, which include approximately 160,000 stock keeping units (SKUs) as of late 2023. The company's overall Net sales for Q2 2025 reached $1.46 billion. This level of support is defintely key to maintaining share in a market where end markets like new construction can be soft, as seen when organic daily sales were flat in Q2 2025.
SiteOne Landscape Supply, Inc. (SITE) - Canvas Business Model: Channels
You're looking at how SiteOne Landscape Supply, Inc. (SITE) gets its products and services into the hands of landscape professionals, and it's a multi-pronged approach designed for maximum reach across a fragmented market. The physical footprint is the bedrock of this strategy.
The company relies on a physical branch network of over 680 locations for local pickup, which is critical for contractors needing immediate access to inventory for job sites. This local presence is supported by significant infrastructure investment, including four large regional distribution centers dedicated to supply chain control and efficient product flow to those branches.
The digital channel has seen explosive adoption. The e-commerce platform (siteone.com) is a major growth engine, showing a 140% surge in digital sales during the first quarter of 2025 alone. This momentum continued, with online revenue through SiteOne.com surging more than 130% in the second quarter of 2025. Customers engaging digitally are growing their total business with SiteOne Landscape Supply, Inc. significantly faster than the company average.
To capture the largest accounts, SiteOne Landscape Supply, Inc. deploys direct sales teams. These teams focus on large commercial and residential contractors, providing consultative support that goes beyond simple transactions. This direct engagement helps drive market share gains, complementing the self-service nature of the branches and the website. Here's a quick look at how the channel performance stacked up in the first half of 2025, blending the physical and digital reach.
| Channel Metric | Data Point | Period/Context |
| Total Branch Network (Required Figure) | Over 680 locations | Late 2025 Context |
| Q1 2025 Digital Sales Growth | 140% increase year-over-year | Q1 2025 |
| Q2 2025 Digital Sales Growth | Surged over 130% | Q2 2025 |
| Total Net Sales | $939.4 million | Q1 2025 |
| Total Revenue | $1.46 billion | Q2 2025 |
| Acquisitions Completed Year-to-Date | Seven companies | As of November 17, 2025 |
| Total Acquisitions Since 2014 | 100 companies | Cumulative |
The direct sales force is also being optimized for efficiency. Management noted that the outside sales force was covering approximately 10% more revenue in 2025 than in 2024, without adding headcount, which helps drive better SG&A leverage. This focus on efficiency across all touchpoints is key to achieving the full-year adjusted EBITDA guidance of $400 million to $430 million for fiscal 2025.
The company's overall operational structure supports these channels through focused metrics:
- Gross Margin Improvement: Reached 36.4% in Q2 2025.
- SG&A Leverage: Decreased to 23.9% of net sales in Q2 2025.
- Acquisition Revenue Contribution: Added $20 million in trailing 12-month sales year-to-date 2025.
- Direct Import Exposure: Stated to be under 2%.
The combination of physical accessibility, digital convenience, and dedicated sales support defines how SiteOne Landscape Supply, Inc. serves its core customer base of landscape professionals. Finance: draft 13-week cash view by Friday.
SiteOne Landscape Supply, Inc. (SITE) - Canvas Business Model: Customer Segments
SiteOne Landscape Supply, Inc. serves a core customer base of professional landscape contractors who handle the design, installation, and maintenance of outdoor spaces for both residential and commercial properties. This segment is the primary focus, supported by over 690 branches across 45 U.S. states and six Canadian provinces as of Q2 2025.
The business model is balanced across different end-market demands, which provides a degree of resilience against sector-specific downturns. Here is the breakdown of sales volume by end market for 2025:
| Customer Segment Focus | Percentage of Sales (2025 Estimate) |
| Maintenance-focused contractors | 35% |
| New Construction contractors (Residential & Commercial) | 35% |
| Repair and Upgrade contractors | 30% |
The New Construction segment is composed of two main parts:
- New Residential Construction: Accounted for 21% of sales.
- New Commercial Construction: Accounted for 14% of sales.
SiteOne Landscape Supply, Inc. also caters to specialty contractors through its diverse product offerings, which are essential for these focused trades. While the segment data is often reported by product category, these categories directly map to the services specialty contractors provide. For context on the products driving these specialty segments (based on FY2024 data, used as a proxy for the mix):
- Hardscapes: Represented 26% of product sales.
- Irrigation: Represented 24% of product sales.
- Outdoor Lighting: Represented 4% of product sales.
The company is actively gaining market share from customers who are not digitally engaged, as digitally engaged customers grew significantly faster in H1 2025. SiteOne Landscape Supply, Inc. holds an estimated 18% share of the total $25 billion fragmented wholesale landscaping products distribution market.
SiteOne Landscape Supply, Inc. (SITE) - Canvas Business Model: Cost Structure
You're looking at the core expenses SiteOne Landscape Supply, Inc. incurs to keep its massive distribution network running and growing. Honestly, for a business this size, the costs are dominated by what it takes to buy and move product, plus the overhead of all those physical locations.
High Cost of Goods Sold (COGS) due to product procurement and freight is the single largest cost component. Since SiteOne Landscape Supply, Inc. is a wholesale distributor, the cost of the materials they sell is paramount. For the second quarter of 2025, Net Sales were $1,461.6 million, with Gross Profit coming in at $531.4 million, meaning the implied COGS was approximately $930.2 million. This high volume of procurement naturally ties up significant working capital; for instance, working capital increased to $1.06 billion in Q2 2025, partly due to early inventory purchases ahead of anticipated tariffs. Freight and logistics are baked into this, as the company focuses on delivery efficiency, which showed a 40 basis point reduction in net delivery expense on delivered sales in Q2 2025.
The cost associated with maintaining the physical footprint shows up clearly in the Selling, General, and Administrative (SG&A) expenses. SiteOne Landscape Supply, Inc. operates over 680 branches and four distribution centers as of Q2 2025. This scale creates a fixed cost base that needs to be covered by sales volume. In Q2 2025, SG&A was $349.1 million, representing 23.9% of Net Sales, which management highlighted as SG&A leverage. However, by the third quarter of 2025, with Net Sales at $1,258.2 million, SG&A expenses rose to $357.4 million, pushing the ratio up to 28.4% of Net Sales. This difference clearly illustrates how fixed branch costs impact the cost structure when organic daily sales growth is flat, as it was in Q2 2025.
Integration costs from ongoing acquisitions and branch consolidations are a necessary, though often lumpy, part of the cost structure for SiteOne Landscape Supply, Inc. The company has been active, closing acquisitions like Green Trade Nursery in Q2 2025, and Grove Nursery and Nashville Nursery post-Q2. While specific integration costs aren't always broken out, the impact of rationalizing the footprint is signaled by planned actions. Management updated its full-year 2025 Adjusted EBITDA guidance to include an expected charge of approximately $4 million to $6 million in the fourth quarter related to planned branch consolidations.
Capital expenditures reflect investment in the network, which is a key driver of future operating costs and capacity. You can see the commitment to the physical assets in the quarterly spend. Capital expenditures increased to $14.3 million in Q2 2025, up from $12.1 million in the prior-year period, reflecting increased investment in branches.
Here's a quick look at how the major operating costs trended across the two most recent quarters of 2025:
| Metric (in millions USD) | Q2 2025 | Q3 2025 |
| Net Sales | $1,461.6 | $1,258.2 |
| Gross Profit | $531.4 | $437.2 |
| Implied COGS | $930.2 | $821.0 |
| SG&A Expense | $349.1 | $357.4 |
| SG&A as % of Net Sales | 23.9% | 28.4% |
| Capital Expenditures | $14.3 | Not specified |
The variability in the SG&A percentage between the quarters is defintely something to watch; it shows how sensitive the operating leverage is to the top line, even with cost discipline actions underway.
SiteOne Landscape Supply, Inc. (SITE) - Canvas Business Model: Revenue Streams
SiteOne Landscape Supply, Inc. generates revenue primarily through the wholesale distribution of landscape supplies to green industry professionals across the United States. The revenue streams are diversified across product categories and are significantly augmented by the company's aggressive acquisition strategy.
Sales of Hardscapes, Irrigation, and Nursery products form a major component of the overall revenue base. Based on the fiscal year 2024 product mix, these categories represent substantial portions of the business:
- Hardscapes accounted for $\mathbf{26\%}$ of the product mix.
- Irrigation represented $\mathbf{24\%}$ of the product mix.
- Nursery products made up $\mathbf{11\%}$ of the product mix.
For the first quarter of 2025, the landscaping products segment, which includes irrigation, nursery, and hardscapes, experienced an organic daily sales decline of $\mathbf{4\%}$ year-over-year.
Net sales growth driven by acquisitions is a critical lever for SiteOne Landscape Supply, Inc.'s top-line expansion. For instance, in the first quarter of 2025, acquisitions contributed $\mathbf{\$45.1 \text{ million}}$, which equated to $\mathbf{5\%}$ of the total Net sales growth for that quarter. To show the ongoing nature of this driver, acquisitions contributed $\mathbf{\$40.9 \text{ million}}$ (or $\mathbf{3\%}$) to the $\mathbf{\$1,461.6 \text{ million}}$ net sales in Q2 2025, and $\mathbf{\$12.5 \text{ million}}$ (or $\mathbf{1\%}$) to the $\mathbf{\$1,258.2 \text{ million}}$ net sales in Q3 2025.
The company's forward-looking profitability guidance reflects confidence in its operational execution and acquisition contributions. SiteOne Landscape Supply, Inc. reaffirmed its full-year 2025 Adjusted EBITDA projection to be in the range of $\mathbf{\$405 \text{ million}}$ to $\mathbf{\$415 \text{ million}}$, which excludes any expected contributions from unannounced acquisitions.
Revenue from turf care, fertilizer, and agronomic products provides a more resilient revenue stream, often tied to maintenance activities which are less cyclical than new construction. In the first quarter of 2025, organic daily sales in agronomic products, which includes fertilizer, ice melt, and pest control, grew $\mathbf{7\%}$ year-over-year. The fiscal year 2024 product mix indicated that Fertilizer & Other revenue represented $\mathbf{14\%}$ of the total product sales.
You can see the product category contribution from the prior full year to understand the revenue composition:
| Product Category | FY2024 Revenue Mix Percentage |
| Maintenance | $\mathbf{35\%}$ |
| Repair & Upgrade | $\mathbf{30\%}$ |
| Hardscapes | $\mathbf{26\%}$ |
| Fertilizer & Other | $\mathbf{14\%}$ |
| Nursery | $\mathbf{11\%}$ |
| Irrigation | $\mathbf{24\%}$ |
| Landscape Accessories | $\mathbf{13\%}$ |
| Outdoor Lighting | $\mathbf{8\%}$ |
The Trailing Twelve Month (TTM) revenue ending September 30, 2025, stood at $\mathbf{\$4.672 \text{ Billion}}$ USD.
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