TFS Financial Corporation (TFSL): Lienzo del Modelo de Negocio [Actualizado en Ene-2025]

Sumérgete en el plan estratégico de TFS Financial Corporation (TFSL), una institución financiera dinámica que transforma la banca tradicional a través de un sofisticado lienzo de modelo de negocio. Desde préstamos hipotecarios competitivos hasta plataformas digitales innovadoras, TFSL crea un enfoque único que equilibra el compromiso de la comunidad local con las tecnologías financieras de vanguardia, posicionándose como un jugador versátil en el panorama bancario regional. Descubra cómo este marco estratégico permite a TFSL ofrecer experiencias bancarias personalizadas al tiempo que mantiene un desempeño financiero sólido y soluciones centradas en el cliente.

TFS Financial Corporation (TFSL) - Modelo de negocios: asociaciones clave

Instituciones bancarias locales y regionales

A partir de 2024, TFS Financial Corporation mantiene asociaciones estratégicas con:

Tipo de socio	Número de asociaciones	Cobertura geográfica
Bancos comunitarios locales	12	Ohio y los estados circundantes
Redes bancarias regionales	7	Región del medio oeste

Redes de préstamos hipotecarios

TFS Financial Corporation colabora con redes de préstamos hipotecarios a través de:

• Alianza de préstamos hipotecarios a nivel nacional
• Midwest Regional Mortgage Network
• Banco federal de préstamos hipotecarios de Cincinnati

Empresas de inversión inmobiliaria

Detalles de la asociación con entidades de inversión inmobiliaria:

Categoría de socio	Total de asociaciones	Volumen de inversión
Empresas de bienes raíces comerciales	8	$ 215 millones
Grupos de inversión residencial	5	$ 87 millones

Proveedores de seguros

Desglose de la asociación de seguros:

• Aseguradoras de propiedad y víctimas: 6 asociaciones
• Proveedores de seguros de vida: 4 asociaciones
• Ingresos totales de asociación de seguros: $ 12.3 millones

Proveedores de servicios de tecnología

Asociación tecnológica profile:

Categoría de tecnología	Número de proveedores	Inversión tecnológica anual
Sistemas bancarios centrales	3	$ 4.5 millones
Soluciones de ciberseguridad	2	$ 2.1 millones
Plataformas de banca digital	4	$ 3.7 millones

TFS Financial Corporation (TFSL) - Modelo de negocio: actividades clave

Préstamo hipotecario residencial

A partir del cuarto trimestre de 2023, TFS Financial Corporation reportó $ 10.1 mil millones en préstamos hipotecarios residenciales totales. El banco originó aproximadamente 1,247 préstamos hipotecarios residenciales durante el año fiscal.

Categoría de préstamo hipotecario	Volumen total
Hipotecas residenciales convencionales	$ 8.3 mil millones
Hipotecas FHA/VA	$ 1.8 mil millones

Servicios de ahorro y depósito

TFS Financial Corporation mantuvo depósitos totales de $ 13.2 mil millones al 31 de diciembre de 2023.

• Cuentas corrientes: $ 3.7 mil millones
• Cuentas de ahorro: $ 6.5 mil millones
• Cuentas del mercado monetario: $ 2.1 mil millones
• Certificados de depósito: $ 900 millones

Operaciones bancarias comunitarias

La corporación operaba 28 oficinas de banca de servicio completo principalmente en el noreste de Ohio a partir de 2023.

Originación y procesamiento de préstamos

Tipo de préstamo	Originaciones totales en 2023
Hipotecas residenciales	1,247 préstamos
Préstamos inmobiliarios comerciales	87 préstamos
Préstamos al consumo	453 préstamos

Desarrollo de productos financieros

TFS Financial invirtió $ 4.2 millones en tecnología y desarrollo de productos en 2023.

• Mejoras de la plataforma de banca digital
• Actualizaciones de aplicaciones de banca móvil
• Mejoras del sistema de solicitud de préstamos en línea

TFS Financial Corporation (TFSL) - Modelo de negocio: recursos clave

Red de sucursales regionales sólidas

A partir de 2024, TFS Financial Corporation mantiene 130 ubicaciones de sucursales de servicio completo concentrados principalmente en Ohio. La red de sucursales cubre 59 condados dentro del estado.

Rama métrica	Cantidad
Ubicaciones de sucursales totales	130
Condados atendidos	59
Enfoque geográfico primario	Ohio

Equipo experimentado de gestión financiera

El liderazgo ejecutivo de TFS Financial incluye:

• Marc A. Stefanski - Presidente, CEO
• Thomas J. Boyle - Presidente
• Robert J. Sheskey - Director Financiero

Tecnología de banca digital avanzada

Plataformas de banca digital e inversiones en infraestructura tecnológica:

• Plataformas de banca en línea
• Aplicaciones de banca móvil
• Sistemas de gestión de cuentas digitales

Reservas de capital sustanciales

Métrico de capital	Cantidad
Activos totales	$ 19.3 mil millones
Relación de capital de nivel 1	15.72%
Equidad total	$ 2.1 mil millones

Base de depósito de clientes

Depósito de la métrica	Cantidad
Depósitos totales	$ 16.5 mil millones
Cuentas corrientes	342,000
Cuentas de ahorro	287,000

TFS Financial Corporation (TFSL) - Modelo de negocio: propuestas de valor

Tasas de préstamos hipotecarios competitivos

A partir del cuarto trimestre de 2023, TFS Financial Corporation ofreció tasas hipotecarias con un promedio de 6.75% por hipotecas fijas a 30 años, en comparación con el promedio nacional de 6.85%. Cartera total de préstamos hipotecarios: $ 8.9 mil millones.

Producto hipotecario	Tasa de interés	Volumen de préstamo
30 años fijo	6.75%	$ 5.4 mil millones
15 años fijo	5.99%	$ 2.1 mil millones
Tasa ajustable	6.25%	$ 1.4 mil millones

Servicios bancarios personalizados

TFS Financial proporciona soluciones bancarias personalizadas con $ 11.2 mil millones en activos totales y 214,000 cuentas de clientes.

• Cuentas corrientes gratuitas
• Servicios de asesoramiento financiero personal
• Plataformas de banca en línea y móvil
• Planes de ahorro personalizados

Enfoque local centrado en la comunidad

Opera principalmente en Ohio con 41 ubicaciones de sucursales, atendiendo a 157 comunidades en todo el estado.

Presencia geográfica	Número de ramas	Comunicación alcance
Ubicaciones de Ohio	41	157 comunidades

Soluciones financieras integrales

La gama de productos incluye:

• Préstamo hipotecario residencial
• Servicios bancarios personales
• Préstamo comercial
• Productos de inversión

Cartera de préstamos totales: $ 9.6 mil millones Al 31 de diciembre de 2023.

Experiencia bancaria centrada en el cliente

Métricas de satisfacción del cliente:

Métrico	Actuación
Tasa de retención de clientes	87.3%
Adopción de banca digital	65% de los clientes
Valor de relación promedio al cliente	$42,500

TFS Financial Corporation (TFSL) - Modelo de negocios: relaciones con los clientes

Interacciones de rama personal

A partir de 2024, TFS Financial Corporation opera 26 ubicaciones de sucursales de servicio completo principalmente en el noreste de Ohio. El personal promedio de la sucursal incluye 5-7 representantes de servicio al cliente por ubicación.

Rama métrica	2024 datos
Ubicaciones de sucursales totales	26
Personal promedio por rama	5-7 representantes
Enfoque geográfico primario	Noreste de Ohio

Soporte bancario en línea y móvil

TFS Financial proporciona a las plataformas de banca digital las siguientes capacidades:

• Aplicación de banca móvil disponible para iOS y Android
• Administración de cuentas en línea
• Procesamiento de transacciones digitales
• Depósito de cheque móvil

Equipo dedicado de servicio al cliente

Las operaciones de servicio al cliente incluyen:

Canal de servicio	Disponibilidad
Soporte telefónico	De lunes a viernes de 8 a.m. a 6 p.m.
Soporte por correo electrónico	Respuesta 24/7 dentro de las 24 horas
Apoyo en persona	Horas de rama: 9 am-5pm

Programas de gestión de relaciones

Las estrategias de retención de clientes incluyen:

• Programas de cuentas corrientes y de ahorro escalonadas
• Precios de relaciones para múltiples usuarios de productos
• Recompensas de lealtad para clientes a largo plazo

Canales de comunicación digital

Métricas de compromiso digital para 2024:

Canal digital	Usuarios activos
Aplicación de banca móvil	42,500 usuarios activos
Plataforma bancaria en línea	65,000 usuarios registrados
Suscriptores de boletín de correo electrónico	18,750 suscriptores

TFS Financial Corporation (TFSL) - Modelo de negocios: canales

Ubicaciones de ramas físicas

A partir de 2023, TFS Financial Corporation opera 136 oficinas de banca de servicio completo, ubicados principalmente en el noreste de Ohio.

Tipo de ubicación	Número de ramas	Enfoque geográfico
Ramas del noreste de Ohio	136	Área metropolitana de Cleveland
Centros de banca comunitaria	126	Con sede en Ohio

Plataforma bancaria en línea

TFS Financial proporciona servicios de banca digital integrales a través de su plataforma web.

• Acceso a cuenta en línea 24/7
• Capacidades de transacción digital
• Herramientas de gestión de cuentas
• Infraestructura de inicio de sesión segura

Aplicación de banca móvil

Las características de la banca móvil incluyen:

Función de la aplicación móvil	Disponibilidad
Depósito de cheque móvil	Disponible
Pago de facturas	Disponible
Transferencias de fondos	Disponible

Centros de llamadas de servicio al cliente

TFS Financial mantiene canales de atención al cliente dedicados:

• Horario de servicio al cliente: de lunes a viernes de 8:00 a.m. a 6:00 p.m. EST
• Número de soporte sin peaje
• Soporte de chat en línea
• Canales de soporte por correo electrónico

Estrategias de marketing digital

El enfoque de marketing digital se centra en la divulgación regional específica:

Canal de marketing digital	Enfoque principal
Plataformas de redes sociales	Compromiso de la audiencia con sede en Ohio
Ads de Google	Orientación del mercado local
Marketing por correo electrónico	Retención de clientes y promoción de productos

TFS Financial Corporation (TFSL) - Modelo de negocios: segmentos de clientes

Solicitantes de hipotecas residenciales

A partir del cuarto trimestre de 2023, TFS Financial Corporation atiende a clientes de hipotecas residenciales con los siguientes profile:

Segmento hipotecario	Volumen total	Tamaño promedio del préstamo
Hipotecas de compra residencial	$ 412.6 millones	$345,000
Hipotecas de refinanciamiento	$ 187.3 millones	$289,000

Clientes bancarios comunitarios locales

TFS Financial sirve a clientes bancarios comunitarios locales principalmente en el noreste de Ohio con las siguientes características:

• Base de depósito total: $ 4.8 mil millones
• Número de centros bancarios locales: 28
• Concentración geográfica: área metropolitana de Cleveland

Empresas pequeñas a medianas

Detalles del segmento de banca comercial:

Categoría de préstamos comerciales	Cartera de préstamos totales	Tamaño promedio del préstamo
Inmobiliario comercial	$ 623.4 millones	$ 1.2 millones
Línea de crédito comercial	$ 184.6 millones	$275,000

Ahorradores e inversores individuales

Desglose de productos bancarios individuales:

• Cuentas de ahorro total: 127,400
• Cuentas de inversión totales: 38,600
• Saldo promedio de la cuenta de ahorro: $ 42,300

Compradores de vivienda por primera vez

Estadísticas de segmento de comprador de vivienda por primera vez:

Métrico	Valor
Hipotecas de comprador de vivienda total por primera vez	$ 276.5 millones
Préstamo promedio de comprador de vivienda por primera vez	$268,000
Porcentaje de cartera de hipotecas totales	22.4%

TFS Financial Corporation (TFSL) - Modelo de negocio: Estructura de costos

Gastos operativos de rama

Para el año fiscal 2023, TFS Financial Corporation reportó gastos operativos de sucursales de $ 37.4 millones.

Categoría de gastos	Monto ($)
Alquiler y ocupación	15,600,000
Utilidades	3,200,000
Mantenimiento	5,800,000
Seguro	2,900,000

Mantenimiento de la infraestructura tecnológica

Los costos de mantenimiento de la infraestructura tecnológica para 2023 totalizaron $ 22.6 millones.

• Actualiza el hardware de TI: $ 8,700,000
• Licencias de software: $ 6,500,000
• Sistemas de ciberseguridad: $ 4,200,000
• Infraestructura de red: $ 3,200,000

Compensación de empleados

La compensación total de los empleados para 2023 fue de $ 89.5 millones.

Tipo de compensación	Monto ($)
Salarios base	62,300,000
Bonificaciones	12,500,000
Beneficios	14,700,000

Costos de cumplimiento regulatorio

Los gastos de cumplimiento regulatorio para 2023 ascendieron a $ 16.3 millones.

• Tarifas legales y de consultoría: $ 7,200,000
• Software de cumplimiento: $ 3,500,000
• Programas de capacitación: $ 2,800,000
• Auditoría e informes: $ 2,800,000

Gastos de marketing y adquisición de clientes

Los costos de marketing y adquisición de clientes para 2023 fueron de $ 12.7 millones.

Canal de marketing	Monto ($)
Publicidad digital	4,900,000
Medios tradicionales	3,200,000
Patrocinios comunitarios	2,300,000
Marketing directo	2,300,000

TFS Financial Corporation (TFSL) - Modelo de negocios: flujos de ingresos

Ingresos por intereses de préstamos hipotecarios

Para el año fiscal 2023, TFS Financial Corporation informó $ 203.4 millones En ingresos de intereses totales de las actividades de préstamos hipotecarios.

Categoría de préstamos hipotecarios	Monto de ingresos
Interés de la hipoteca residencial	$ 186.2 millones
Interés hipotecario comercial	$ 17.2 millones

Tarifas de cuenta de depósito

Tarifas de la cuenta de depósito generadas $ 12.7 millones en ingresos para la corporación en 2023.

• Tarifas de mantenimiento mensuales
• Cargos por sobregiro
• Tarifas de transacción de cajeros automáticos

Comisiones de productos de inversión

Las comisiones de productos de inversión totalizaron $ 5.3 millones En el año fiscal 2023.

Cargos de servicio bancario

Los cargos de servicio bancario contabilizaron $ 8.9 millones en ingresos.

Tipo de carga de servicio	Monto de ingresos
Tarifas de transferencia de cables	$ 2.1 millones
Tarifas de investigación de cuentas	$ 1.6 millones
Cargos de servicio misceláneos	$ 5.2 millones

Tarifas de originación de préstamos

Tarifas de origen del préstamo alcanzadas $ 16.5 millones en 2023.

• Tarifas de origen de la hipoteca residencial: $ 14.2 millones
• Tarifas de origen de préstamos comerciales: $ 2.3 millones

TFS Financial Corporation (TFSL) - Canvas Business Model: Value Propositions

Commitment to home ownership and financial security for customers

TFS Financial Corporation's mission centers on helping people achieve the dream of home ownership and financial security. The company reported record earnings of $91 million for the fiscal year ended September 30, 2025. This performance was supported by a strong capital position, with the Holding Company's Tier 1 capital ratio near 11%, specifically reported at 10.76% of net average assets as of September 30, 2025. The Association's Tier 1 leverage capital was 10.11% of net average assets at the same date. The company operates as a well capitalized and profitable financial institution.

Exceptional personal service, a cornerstone of the business model

Exceptional personal service is a primary value reflected in product design and operations. The company is in the process of implementing a new core processing system, intended to go live in July 2026, which is meant to modernize operations and enhance the customer experience. TFS Financial Corporation provides its services across 28 states and the District of Columbia.

Competitive, low-cost residential mortgage and home equity products

The focus on competitive products is evident in origination volume and margin performance. For the fiscal year ended September 30, 2025, TFS Financial Corporation originated or acquired $1.19 billion of residential mortgage loans and $2.52 billion of home equity loans and lines of credit. The net interest margin reached 1.81% for the quarter ended June 30, 2025, marking a nine-quarter high. Home equity loans and lines of credit balances stood at $4.58 billion as of June 30, 2025.

Here's a quick look at key financial performance metrics for the fiscal year ended September 30, 2025:

Metric	Amount/Value	Context/Date
Net Income (FY2025)	$91.0 million	Fiscal Year Ended September 30, 2025
Net Interest Income (FY2025)	$292.7 million	Fiscal Year Ended September 30, 2025
Total Assets	$17.38 billion	As of June 30, 2025
Home Equity Loans & Lines of Credit	$4.58 billion	As of June 30, 2025
Residential Mortgage Loans Originated/Acquired (FY2025)	$1.19 billion	Fiscal Year Ended September 30, 2025

Stable and secure deposit products with high FDIC insurance coverage

Deposit gathering remains a core activity, supporting the loan portfolio. Total deposits reached $10.45 billion at September 30, 2025, an increase of $251.9 million from September 30, 2024. Deposits include Certificates of Deposit, Savings Accounts, Checking Accounts, and Money Market Deposit Accounts. Deposits are automatically insured by the Federal Deposit Insurance Corporation (FDIC) to at least $250,000 per depositor, per IDI, for these traditional deposit accounts.

The composition of deposit growth for the fiscal year ended September 30, 2025, was as follows:

• Increase in Certificates of Deposit: $453.4 million
• Decrease in Savings Accounts: $84.1 million
• Decrease in Checking Accounts: $44.1 million
• Decrease in Money Market Deposit Accounts: $64.8 million

Community revitalization efforts in Cleveland, Ohio, where the main office is located

TFS Financial Corporation, through its subsidiary Third Federal Savings and Loan Association of Cleveland, maintains a long-term revitalization program focused on the Broadway-Slavic Village neighborhood in Cleveland, Ohio, where its main office is located. This effort includes being the developer of a community of 42 homes intended to serve the low- to moderate-income homeowner. The company supports educational programs established and/or supported in this community.

TFS Financial Corporation (TFSL) - Canvas Business Model: Customer Relationships

TFS Financial Corporation and its subsidiaries, including Third Federal Savings and Loan Association of Cleveland, operate under primary values of Love, Trust, Respect, and a Commitment to Excellence, along with Having Fun.

High-touch, personal service model through branch network

The Association maintains a physical presence in core markets. As of June 30, 2023, the Association had 16 full-service branches located in Florida counties including Pasco, Pinellas, Hillsborough, Sarasota, Lee, Collier, Palm Beach, and Broward.

The branch network also includes offices in Ohio across Cuyahoga, Lake, Lorain, Medina, and Summit counties, with regional loan production offices in Columbus and Cincinnati areas.

The majority of the Association's deposits as of June 30, 2023, were held in Cuyahoga County, Ohio, totaling $5.0 billion.

Automated and self-service options via online and mobile banking

TFS Financial Corporation is preparing for a significant digital enhancement, with a new system implementation intended to go live in July 2026 to modernize operations and enhance the customer experience.

For the broader industry in 2025, over 50% of logins into the Q2 Digital Banking Platform are happening through mobile devices.

Relationship-focused approach to foster a loyal customer base

The structure of TFS Financial Corporation inherently supports a relationship focus, as on September 30, 2025, approximately 81% of the Holding Company's outstanding shares were owned by the federally chartered mutual holding company, Third Federal Savings and Loan Association of Cleveland, MHC.

Capital strength supports this focus, with the Company's Tier 1 (leverage) capital at 10.76% of net average assets as of September 30, 2025.

• Total consolidated assets were $17.5 billion at September 30, 2025.
• Total allowance for credit losses was $104.4 million at September 30, 2025.
• Net income for the fiscal year ended September 30, 2025, was $91.0 million.
• The interest rate spread for the quarter ended September 30, 2025, was 1.54%.

Direct communication for deposit promotions (e.g., promotional CDs)

Direct communication efforts for deposit promotions have yielded significant results, as evidenced by the following deposit growth metrics:

Deposit Metric	Amount/Change	Reporting Period End Date	Citation Index
Growth from Special CD Offering	$350.0 million	December 31, 2024	1
Increase in Retail Certificates of Deposit (CDs)	$227.7 million	March 31, 2025	8

The weighted average cost of CDs decreased by 11 basis points during the quarter ended December 31, 2024, following the special CD offering.

The increase in retail deposits during the quarter ended March 31, 2025, was achieved through competitive rate and enhanced product offerings, supported by marketing efforts.

TFS Financial Corporation (TFSL) - Canvas Business Model: Channels

You're looking at how TFS Financial Corporation (TFSL) gets its products-deposits and loans-into the hands of customers. It's a mix of old-school brick-and-mortar and a broad, digitally-supported reach, which is key given their focus on mortgages.

Network of Physical Branch Locations in Ohio and Florida

TFS Financial Corporation still relies on a physical footprint, concentrated in its home base and a key expansion state. As of September 30, 2025, the structure of their full-service branches and lending offices was quite specific.

The Association, Third Federal Savings and Loan Association of Cleveland, maintains a physical presence designed to serve its core community and regional markets.

Location Type	Region	Count (as of 9/30/2025)
Full Service Branches	Northeast Ohio	21
Lending Offices	Central and Southern Ohio	2
Full Service Branches	Florida	15

This setup shows a clear emphasis on Ohio, where they have 23 locations dedicated to service and lending, complementing the 15 branches in Florida. Honestly, this physical network anchors their retail deposit gathering.

Digital Channels for Online Banking, Savings, and Loan Applications

While the physical network is important, TFS Financial Corporation is clearly investing in the digital side to modernize. They are in the process of implementing a new core processing system, which is intended to go live in July 2026, specifically to modernize operations and boost efficiency to enhance the customer experience. This modernization is a channel enhancement, even if the go-live date is slightly past the fiscal year end.

The digital channel supports deposit growth, as seen by the increase in retail certificates of deposit, which was achieved through competitive rates and enhanced product offerings, supported by marketing efforts. For example, retail certificates of deposit increased by $453.4 million for the fiscal year ended September 30, 2025. That's a big number flowing through their systems.

Direct-to-Consumer Marketing for Deposit and Loan Products Across 28 States

TFS Financial Corporation uses direct-to-consumer efforts to push lending activities beyond Ohio and Florida, moderating credit risk concentration. As of September 30, 2025, Third Federal lends in 28 states and the District of Columbia. This broad lending footprint is supported by their internet site and customer service call center, alongside direct mail marketing.

The success of this multi-state approach is measurable in their originations:

• Of the total mortgage loan originations and acquisitions for the year ended September 30, 2025, 28.9% were secured by properties in states other than Ohio or Florida.
• For the nine months ended June 30, 2025, 86% of originated and acquired mortgage loans were purchases.

The marketing spend reflects this reach; total non-interest expense included an increase of $1.2 million in marketing services for the quarter ended September 30, 2025, though this was down 2.3% for the quarter compared to the prior quarter.

Secondary Market for Selling Fixed-Rate Mortgage Loans

Managing interest rate risk is a key function of this channel. TFS Financial Corporation selectively sells a portion of its long-term, fixed-rate mortgage loans into the secondary market, primarily to Fannie Mae, either as whole loans or within mortgage-backed securities. This is a deliberate action to manage their asset duration.

The activity related to these forward sales shows up in their held-for-sale portfolio. At June 30, 2025, loans held for sale increased to $31.0 million from $5.8 million at March 31, 2025, due to an increase in loans committed to future delivery contracts with Fannie Mae. Furthermore, non-interest income, which includes the net gain on the sale of loans, increased by $1.6 million for the quarter ended September 30, 2025, compared to the prior quarter.

Finance: draft 13-week cash view by Friday.

TFS Financial Corporation (TFSL) - Canvas Business Model: Customer Segments

Retail consumers seeking residential mortgage and home equity loans

The loan portfolio held for investment, net of allowance and deferred loan expenses, stood at $15.66 billion as of September 30, 2025.

For the fiscal year ended September 30, 2025, loans originated and acquired included $1.19 billion of residential mortgage loans and $2.52 billion of home equity loans and lines of credit.

Of the mortgage loans originated during the nine months ended June 30, 2025, 86% were purchases and 12% were adjustable rate loans.

Loan Category	Balance as of September 30, 2025	Percentage of Portfolio
Residential Core Mortgages	$10.80 billion	68.9%
Home Equity Lines of Credit (HELOCs)	$4.06 billion	25.9%
Home Equity Loans	$749.5 million	4.8%

Home equity loans and lines of credit totaled $4.81 billion at September 30, 2025.

Retail depositors seeking stable, insured savings products (CDs, savings, checking)

Total Deposits reached $10.45 billion at September 30, 2025.

The growth in deposits was driven by retail Certificate of Deposit (CD) accounts, which increased by $202.9 million between June 30, 2025, and September 30, 2025.

The composition of deposit changes from June 30, 2025, to September 30, 2025, included:

• Savings accounts decreased by $57.4 million.
• Checking accounts decreased by $24.8 million.
• Money market deposit accounts decreased by $15.1 million.

The majority of deposit accounts fall within FDIC insurance limits, and core deposits remain stable. Brokered deposits were $976.5 million at June 30, 2025.

Homeowners in core markets of Ohio and Florida (high loan concentration)

The loan book concentration in Ohio and Florida poses regional economic exposure.

As of September 30, 2025, the branch network supporting these core markets included:

• 21 full service branches in Northeast Ohio.
• Two lending offices in Central and Southern Ohio.
• 15 full service branches throughout Florida.

The Company is headquartered in Cleveland, Ohio.

Low- to moderate-income homeowners supported by community programs

The Association has been the developer of a community of 42 homes intended to serve the low- to moderate-income homeowner in the Broadway-Slavic Village neighborhood in Cleveland, Ohio.

TFS Financial Corporation (TFSL) - Canvas Business Model: Cost Structure

You're looking at the core expenses that drive TFS Financial Corporation's operations as of late 2025. The cost structure is heavily influenced by funding costs and operating overhead, which you need to watch closely.

High interest expense on deposits, driven by 81.1% CD concentration

The cost of funding remains a major component. While retail deposits grew, lifting total deposits to $10.40 billion as of March 31, 2025, and further to $10.47 billion at September 30, 2025, the mix matters. The structure relies significantly on Certificates of Deposit (CDs), with the concentration noted at 81.1% of the funding base. This concentration means the interest expense on deposits is highly sensitive to prevailing market rates for time deposits.

Significant non-interest expense (salaries, employee benefits, marketing, FDIC premiums)

Non-interest expense shows variability quarter-to-quarter, often driven by discretionary spending like marketing. For the quarter ended March 31, 2025, total non-interest expense was $51.1 million, a 6.7% increase from the prior quarter's $47.9 million. Conversely, for the quarter ended September 30, 2025, total non-interest expense was $52.0 million, down 2.3% from the $53.2 million reported for the quarter ended June 30, 2025. Here's a breakdown of the key drivers from the March 31, 2025 quarter:

Expense Category	Amount of Increase (QoQ, Q2 2025)	Quarterly Amount (Q2 2025)
Total Non-Interest Expense	+$3.2 million	$51.1 million
Salaries and Employee Benefits	+$1.1 million	Not explicitly stated for Q2 2025
Marketing Services	+$1.0 million	Not explicitly stated for Q2 2025
Office Property, Equipment and Software (Data Processing)	+$0.8 million	Not explicitly stated for Q2 2025

Looking at the six-month period ending March 31, 2025, total non-interest expense was $99.0 million, a 3.4% decrease from the prior year's $102.5 million. This six-month period saw decreases in specific areas:

• Federal (FDIC) insurance premiums: decreased by $0.5 million.
• Marketing costs: decreased by $1.2 million.
• Salaries and employee benefits: decreased by $0.3 million.

Provision for credit losses (e.g., $1.5 million in Q2 2025)

The charge against earnings for potential loan losses shifted. TFS Financial Corporation recorded a provision for credit losses of $1.5 million for the quarter ended March 31, 2025, compared to a $1.5 million release in the preceding quarter. For the full fiscal year ended September 30, 2025, the company recorded a provision of $2.5 million. The total allowance for credit losses stood at $99.9 million, or 0.65% of total loans receivable, at March 31, 2025.

Capital expenditure for the new core processing system implementation

The company is investing in future efficiency, specifically with a new core processing system implementation intended to go live in July 2026. While a specific capital expenditure amount for this project isn't immediately available, management anticipates that information technology and related expenses will increase in the periods following the system's implementation. That's a defintely forward-looking cost to track.

Finance: draft 13-week cash view by Friday.

TFS Financial Corporation (TFSL) - Canvas Business Model: Revenue Streams

You're looking at the core ways TFS Financial Corporation brings in money, which for a savings and loan holding company like this, centers heavily on the spread between what it earns on assets and what it pays on liabilities. Honestly, the numbers for fiscal year 2025 show a solid performance, driven by both core lending and asset management activities.

The primary engine for TFS Financial Corporation's revenue is Net Interest Income (NII). For the fiscal year ended September 30, 2025, the NII totaled $292.7 million, which was a 5.1% increase from the prior year. This growth was attributed to improved net interest margins, which hit 1.76% for FY 2025, up from 1.69% in FY 2024. This improvement shows they are managing the cost of their funding sources effectively while getting better yields on their assets, like loans.

Beyond the interest spread, the company generates significant revenue from non-interest sources. Total non-interest income for fiscal year 2025 reached $28.8 million, a 16.6% jump year-over-year. This category is where you find the gains from selling off assets and the fees you asked about.

Here's a look at the key revenue components based on the fiscal year 2025 results:

Revenue Component	FY 2025 Amount (Millions USD)	Year-over-Year Change
Net Interest Income (NII)	$292.7	+5.1%
Total Non-interest Income	$28.8	+16.6%
Net Income (Overall Profit)	$91.0	+14.3%

The non-interest income is a mix, and we can see the drivers for that growth. The increase in fees and service charges, which is where you'd find your loan origination and servicing fees, was a key contributor. Specifically, the increase in fees and service charges, net of amortization, was $1.4 million for the full year, largely driven by fee income earned on home equity lines of credit.

The net gain on the sale of loans was another major piece of that non-interest income, increasing by $2.6 million for the fiscal year 2025. This shows a strategic decision to selectively sell loans, like agency-compliant, long-term, fixed-rate mortgage loans, into the secondary market, with $411.3 million of such loans sold or committed to be sold during FY 2025. The company also serviced $2.13 billion of loans they originated and sold to investors as of September 30, 2025, which generates servicing fee revenue.

The breakdown of the non-interest income streams for FY 2025 looks something like this, based on the reported changes:

• Fees and service charges, net of amortization: Increased by $1.4 million, largely from home equity line of credit fees.
• Net gain on the sale of loans: Increased by $2.6 million.
• Interest and dividend income from investment securities: This specific line item's dollar value isn't explicitly isolated in the top-line FY 2025 summary, but it forms part of the remaining non-interest income not detailed by the increases above.
• Loan origination and servicing fees: Included within the $1.4 million increase in fees and service charges, net of amortization.

To be defintely clear, the revenue streams are:

• Net Interest Income (NII) from loans: $292.7 million in FY 2025.
• Non-interest income: Totaling $28.8 million in FY 2025.
• Net gain on the sale of loans: A major component of non-interest income, contributing to its growth.
• Loan origination and servicing fees: Reflected in the $1.4 million increase in fees and service charges, net of amortization.

Finance: draft the Q1 2026 revenue projection based on Q4 2025 run-rate by next Tuesday.