TFS Financial Corporation (TFSL): Business Model Canvas

Tauchen Sie ein in den strategischen Entwurf der TFS Financial Corporation (TFSL), einem dynamischen Finanzinstitut, das das traditionelle Bankwesen durch ein ausgefeiltes Business Model Canvas transformiert. Von wettbewerbsfähigen Hypothekendarlehen bis hin zu innovativen digitalen Plattformen entwickelt TFSL einen einzigartigen Ansatz, der das Engagement der lokalen Gemeinschaft mit modernsten Finanztechnologien in Einklang bringt und sich so als vielseitiger Akteur in der regionalen Bankenlandschaft positioniert. Entdecken Sie, wie dieser strategische Rahmen es TFSL ermöglicht, personalisierte Bankerlebnisse zu bieten und gleichzeitig eine robuste Finanzleistung und kundenorientierte Lösungen aufrechtzuerhalten.

TFS Financial Corporation (TFSL) – Geschäftsmodell: Wichtige Partnerschaften

Lokale und regionale Bankinstitute

Ab 2024 unterhält TFS Financial Corporation strategische Partnerschaften mit:

Partnertyp	Anzahl der Partnerschaften	Geografische Abdeckung
Lokale Gemeinschaftsbanken	12	Ohio und umliegende Staaten
Regionale Bankennetzwerke	7	Region Mittlerer Westen

Netzwerke für Hypothekendarlehen

TFS Financial Corporation arbeitet mit Hypothekenkreditnetzwerken zusammen durch:

• Bundesweite Allianz für Hypothekendarlehen
• Regionales Hypothekennetzwerk des Mittleren Westens
• Federal Home Loan Bank von Cincinnati

Immobilieninvestmentfirmen

Einzelheiten zur Partnerschaft mit Immobilieninvestmentgesellschaften:

Partnerkategorie	Gesamtzahl der Partnerschaften	Investitionsvolumen
Gewerbliche Immobilienunternehmen	8	215 Millionen Dollar
Wohninvestitionsgruppen	5	87 Millionen Dollar

Versicherungsanbieter

Aufschlüsselung der Versicherungspartnerschaften:

• Schaden- und Unfallversicherer: 6 Partnerschaften
• Lebensversicherungsanbieter: 4 Partnerschaften
• Gesamtumsatz der Versicherungspartnerschaft: 12,3 Millionen US-Dollar

Anbieter von Technologiedienstleistungen

Technologiepartnerschaft profile:

Kategorie „Technologie“.	Anzahl der Anbieter	Jährliche Technologieinvestition
Kernbankensysteme	3	4,5 Millionen US-Dollar
Cybersicherheitslösungen	2	2,1 Millionen US-Dollar
Digitale Banking-Plattformen	4	3,7 Millionen US-Dollar

TFS Financial Corporation (TFSL) – Geschäftsmodell: Hauptaktivitäten

Hypothekendarlehen für Wohnimmobilien

Im vierten Quartal 2023 meldete die TFS Financial Corporation einen Gesamtbetrag an Hypothekendarlehen für Wohnimmobilien in Höhe von 10,1 Milliarden US-Dollar. Die Bank hat im Geschäftsjahr rund 1.247 Hypothekendarlehen für Wohnimmobilien vergeben.

Kategorie Hypothekendarlehen	Gesamtvolumen
Konventionelle Wohnhypotheken	8,3 Milliarden US-Dollar
FHA/VA-Hypotheken	1,8 Milliarden US-Dollar

Spar- und Einlagendienstleistungen

Die TFS Financial Corporation verfügte zum 31. Dezember 2023 über Gesamteinlagen in Höhe von 13,2 Milliarden US-Dollar.

• Girokonten: 3,7 Milliarden US-Dollar
• Sparkonten: 6,5 Milliarden US-Dollar
• Geldmarktkonten: 2,1 Milliarden US-Dollar
• Einlagenzertifikate: 900 Millionen US-Dollar

Community-Banking-Betrieb

Das Unternehmen betrieb ab 2023 28 Bankbüros mit umfassendem Service, hauptsächlich im Nordosten von Ohio.

Kreditvergabe und -abwicklung

Darlehenstyp	Gesamte Neuvergaben im Jahr 2023
Wohnhypotheken	1.247 Darlehen
Gewerbliche Immobilienkredite	87 Darlehen
Verbraucherkredite	453 Darlehen

Finanzproduktentwicklung

TFS Financial investierte im Jahr 2023 4,2 Millionen US-Dollar in Technologie- und Produktentwicklung.

• Verbesserungen der digitalen Banking-Plattform
• Aktualisierungen der Mobile-Banking-Anwendung
• Verbesserungen des Online-Kreditantragssystems

TFS Financial Corporation (TFSL) – Geschäftsmodell: Schlüsselressourcen

Starkes regionales Filialnetz

Ab 2024 unterhält die TFS Financial Corporation 130 Full-Service-Filialen, die sich hauptsächlich auf Ohio konzentrieren. Das Filialnetz umfasst 59 Landkreise im Bundesstaat.

Branchenmetrik	Menge
Gesamtzahl der Filialstandorte	130
Landkreise bedient	59
Primärer geografischer Fokus	Ohio

Erfahrenes Finanzmanagement-Team

Zu den Führungskräften von TFS Financial gehören:

• Marc A. Stefanski – Vorsitzender, CEO
• Thomas J. Boyle – Präsident
• Robert J. Sheskey – Finanzvorstand

Fortschrittliche digitale Banking-Technologie

Digitale Bankplattformen und Investitionen in die technologische Infrastruktur:

• Online-Banking-Plattformen
• Mobile-Banking-Anwendungen
• Digitale Kontoverwaltungssysteme

Erhebliche Kapitalreserven

Kapitalmetrik	Betrag
Gesamtvermögen	19,3 Milliarden US-Dollar
Kernkapitalquote	15.72%
Gesamteigenkapital	2,1 Milliarden US-Dollar

Kundeneinlagenbasis

Einzahlungsmetrik	Betrag
Gesamteinlagen	16,5 Milliarden US-Dollar
Girokonten	342,000
Sparkonten	287,000

TFS Financial Corporation (TFSL) – Geschäftsmodell: Wertversprechen

Wettbewerbsfähige Hypothekarkreditzinsen

Ab dem vierten Quartal 2023 bot die TFS Financial Corporation Hypothekenzinsen von durchschnittlich 6,75 % für 30-jährige Festhypotheken an, verglichen mit dem nationalen Durchschnitt von 6,85 %. Gesamtportfolio an Hypothekendarlehen: 8,9 Milliarden US-Dollar.

Hypothekenprodukt	Zinssatz	Kreditvolumen
30 Jahre feste Laufzeit	6.75%	5,4 Milliarden US-Dollar
15 Jahre feste Laufzeit	5.99%	2,1 Milliarden US-Dollar
Einstellbare Rate	6.25%	1,4 Milliarden US-Dollar

Personalisierte Bankdienstleistungen

TFS Financial bietet maßgeschneiderte Banklösungen mit Gesamtvermögen von 11,2 Milliarden US-Dollar und 214.000 Kundenkonten.

• Kostenlose Girokonten
• Persönliche Finanzberatung
• Online- und Mobile-Banking-Plattformen
• Maßgeschneiderte Sparpläne

Lokaler, gemeinschaftsorientierter Ansatz

Das Unternehmen ist hauptsächlich in Ohio mit 41 Niederlassungen tätig und betreut 157 Gemeinden im ganzen Bundesstaat.

Geografische Präsenz	Anzahl der Filialen	Community-Reichweite
Ohio-Standorte	41	157 Gemeinden

Umfassende Finanzlösungen

Die Produktpalette umfasst:

• Hypothekendarlehen für Wohnimmobilien
• Persönliche Bankdienstleistungen
• Kommerzielle Kreditvergabe
• Anlageprodukte

Gesamtkreditportfolio: 9,6 Milliarden US-Dollar Stand: 31. Dezember 2023.

Kundenorientiertes Banking-Erlebnis

Kennzahlen zur Kundenzufriedenheit:

Metrisch	Leistung
Kundenbindungsrate	87.3%
Einführung des digitalen Bankings	65 % der Kunden
Durchschnittlicher Kundenbeziehungswert	$42,500

TFS Financial Corporation (TFSL) – Geschäftsmodell: Kundenbeziehungen

Persönliche Filialinteraktionen

Ab 2024 betreibt die TFS Financial Corporation 26 Full-Service-Filialen hauptsächlich im Nordosten von Ohio. Die durchschnittliche Filialbesetzung umfasst 5–7 Kundendienstmitarbeiter pro Standort.

Branchenmetrik	Daten für 2024
Gesamtzahl der Filialstandorte	26
Durchschnittliches Personal pro Niederlassung	5-7 Vertreter
Primärer geografischer Fokus	Nordost-Ohio

Online- und Mobile-Banking-Unterstützung

TFS Financial bietet digitale Banking-Plattformen mit den folgenden Funktionen:

• Mobile-Banking-Anwendung für iOS und Android verfügbar
• Online-Kontoverwaltung
• Digitale Transaktionsverarbeitung
• Mobile Scheckeinzahlung

Engagiertes Kundendienstteam

Zu den Kundendienstaktivitäten gehören:

Servicekanal	Verfügbarkeit
Telefonsupport	Montag–Freitag, 8–18 Uhr EST
E-Mail-Support	Antwort rund um die Uhr innerhalb von 24 Stunden
Persönlicher Support	Öffnungszeiten der Filiale: 9–17 Uhr

Beziehungsmanagementprogramme

Zu den Kundenbindungsstrategien gehören:

• Abgestufte Giro- und Sparkontoprogramme
• Beziehungspreise für mehrere Produktbenutzer
• Treueprämien für Langzeitkunden

Digitale Kommunikationskanäle

Kennzahlen zum digitalen Engagement für 2024:

Digitaler Kanal	Aktive Benutzer
Mobile-Banking-App	42.500 aktive Benutzer
Online-Banking-Plattform	65.000 registrierte Benutzer
E-Mail-Newsletter-Abonnenten	18.750 Abonnenten

TFS Financial Corporation (TFSL) – Geschäftsmodell: Kanäle

Physische Zweigstellen

Ab 2023 betreibt die TFS Financial Corporation 136 Bankbüros mit umfassendem Service, hauptsächlich im Nordosten von Ohio.

Standorttyp	Anzahl der Filialen	Geografischer Fokus
Niederlassungen im Nordosten von Ohio	136	Metropolregion Cleveland
Community-Banking-Zentren	126	Sitz in Ohio

Online-Banking-Plattform

TFS Financial bietet über seine Webplattform umfassende digitale Bankdienstleistungen an.

• Online-Kontozugriff rund um die Uhr
• Digitale Transaktionsmöglichkeiten
• Kontoverwaltungstools
• Sichere Login-Infrastruktur

Mobile-Banking-Anwendung

Zu den Mobile-Banking-Funktionen gehören:

Mobile App-Funktion	Verfügbarkeit
Mobile Scheckeinzahlung	Verfügbar
Rechnung bezahlen	Verfügbar
Geldtransfers	Verfügbar

Kundendienst-Callcenter

TFS Financial unterhält spezielle Kundensupportkanäle:

• Kundendienstzeiten: Montag–Freitag, 8:00–18:00 Uhr EST
• Gebührenfreie Support-Nummer
• Online-Chat-Unterstützung
• E-Mail-Supportkanäle

Digitale Marketingstrategien

Der digitale Marketingansatz konzentriert sich auf eine gezielte regionale Reichweite:

Digitaler Marketingkanal	Hauptfokus
Social-Media-Plattformen	Einbindung des Publikums in Ohio
Google-Anzeigen	Lokale Marktausrichtung
E-Mail-Marketing	Kundenbindung und Produktwerbung

TFS Financial Corporation (TFSL) – Geschäftsmodell: Kundensegmente

Suchende nach Wohnhypotheken

Ab dem 4. Quartal 2023 bietet die TFS Financial Corporation Privathypothekenkunden Folgendes an profile:

Hypothekensegment	Gesamtvolumen	Durchschnittliche Kredithöhe
Hypotheken für den Kauf von Wohnimmobilien	412,6 Millionen US-Dollar	$345,000
Hypotheken refinanzieren	187,3 Millionen US-Dollar	$289,000

Lokale Community-Banking-Kunden

TFS Financial bedient lokale Community-Banking-Kunden hauptsächlich im Nordosten von Ohio mit den folgenden Merkmalen:

• Gesamteinlagenbasis: 4,8 Milliarden US-Dollar
• Anzahl lokaler Bankenzentren: 28
• Geografische Konzentration: Metropolregion Cleveland

Kleine bis mittlere Unternehmen

Details zum Geschäftsbanking-Segment:

Kategorie „Unternehmenskredite“.	Gesamtkreditportfolio	Durchschnittliche Kredithöhe
Gewerbeimmobilien	623,4 Millionen US-Dollar	1,2 Millionen US-Dollar
Geschäftskreditlinie	184,6 Millionen US-Dollar	$275,000

Individuelle Sparer und Anleger

Aufschlüsselung der einzelnen Bankprodukte:

• Gesamtzahl der Sparkonten: 127.400
• Gesamtanlagekonten: 38.600
• Durchschnittlicher Sparkontostand: 42.300 $

Erstkäufer von Eigenheimen

Segmentstatistik für Erstkäufer von Eigenheimen:

Metrisch	Wert
Gesamte Hypotheken für Erstkäufer von Eigenheimen	276,5 Millionen US-Dollar
Durchschnittlicher Erstkredit für Eigenheimkäufer	$268,000
Prozentsatz des gesamten Hypothekenportfolios	22.4%

TFS Financial Corporation (TFSL) – Geschäftsmodell: Kostenstruktur

Betriebsausgaben der Zweigstelle

Für das Geschäftsjahr 2023 meldete die TFS Financial Corporation Betriebsausgaben der Filialen in Höhe von 37,4 Millionen US-Dollar.

Ausgabenkategorie	Betrag ($)
Miete und Belegung	15,600,000
Dienstprogramme	3,200,000
Wartung	5,800,000
Versicherung	2,900,000

Wartung der Technologieinfrastruktur

Die Wartungskosten für die Technologieinfrastruktur beliefen sich im Jahr 2023 auf insgesamt 22,6 Millionen US-Dollar.

• IT-Hardware-Upgrades: 8.700.000 $
• Softwarelizenz: 6.500.000 $
• Cybersicherheitssysteme: 4.200.000 US-Dollar
• Netzwerkinfrastruktur: 3.200.000 US-Dollar

Mitarbeitervergütung

Die Gesamtvergütung der Mitarbeiter belief sich im Jahr 2023 auf 89,5 Millionen US-Dollar.

Vergütungstyp	Betrag ($)
Grundgehälter	62,300,000
Boni	12,500,000
Vorteile	14,700,000

Kosten für die Einhaltung gesetzlicher Vorschriften

Die Aufwendungen für die Einhaltung gesetzlicher Vorschriften beliefen sich im Jahr 2023 auf 16,3 Millionen US-Dollar.

• Rechts- und Beratungskosten: 7.200.000 USD
• Compliance-Software: 3.500.000 US-Dollar
• Schulungsprogramme: 2.800.000 $
• Prüfung und Berichterstattung: 2.800.000 US-Dollar

Aufwendungen für Marketing und Kundenakquise

Die Marketing- und Kundenakquisekosten beliefen sich im Jahr 2023 auf 12,7 Millionen US-Dollar.

Marketingkanal	Betrag ($)
Digitale Werbung	4,900,000
Traditionelle Medien	3,200,000
Gemeinschaftspatenschaften	2,300,000
Direktmarketing	2,300,000

TFS Financial Corporation (TFSL) – Geschäftsmodell: Einnahmequellen

Zinserträge aus Hypothekendarlehen

Für das Geschäftsjahr 2023 berichtete TFS Financial Corporation 203,4 Millionen US-Dollar an den gesamten Zinserträgen aus Hypothekendarlehensaktivitäten.

Kategorie Hypothekendarlehen	Umsatzbetrag
Wohnhypothekenzinsen	186,2 Millionen US-Dollar
Gewerbliche Hypothekenzinsen	17,2 Millionen US-Dollar

Gebühren für das Einlagenkonto

Es entstehen Depotgebühren 12,7 Millionen US-Dollar Umsatz des Unternehmens im Jahr 2023.

• Monatliche Wartungsgebühren
• Überziehungsgebühren
• Gebühren für Geldautomatentransaktionen

Provisionen für Anlageprodukte

Die Provisionen für Anlageprodukte beliefen sich auf insgesamt 5,3 Millionen US-Dollar im Geschäftsjahr 2023.

Gebühren für Bankdienstleistungen

Bankgebühren berücksichtigt 8,9 Millionen US-Dollar an Einnahmen.

Art der Servicegebühr	Umsatzbetrag
Gebühren für Überweisungen	2,1 Millionen US-Dollar
Gebühren für die Kontorecherche	1,6 Millionen US-Dollar
Verschiedene Servicegebühren	5,2 Millionen US-Dollar

Gebühren für die Kreditvergabe

Kreditvergabegebühren erreicht 16,5 Millionen US-Dollar im Jahr 2023.

• Gebühren für die Vergabe von Wohnhypotheken: 14,2 Millionen US-Dollar
• Gebühren für die Aufnahme kommerzieller Kredite: 2,3 Millionen US-Dollar

TFS Financial Corporation (TFSL) - Canvas Business Model: Value Propositions

Commitment to home ownership and financial security for customers

TFS Financial Corporation's mission centers on helping people achieve the dream of home ownership and financial security. The company reported record earnings of $91 million for the fiscal year ended September 30, 2025. This performance was supported by a strong capital position, with the Holding Company's Tier 1 capital ratio near 11%, specifically reported at 10.76% of net average assets as of September 30, 2025. The Association's Tier 1 leverage capital was 10.11% of net average assets at the same date. The company operates as a well capitalized and profitable financial institution.

Exceptional personal service, a cornerstone of the business model

Exceptional personal service is a primary value reflected in product design and operations. The company is in the process of implementing a new core processing system, intended to go live in July 2026, which is meant to modernize operations and enhance the customer experience. TFS Financial Corporation provides its services across 28 states and the District of Columbia.

Competitive, low-cost residential mortgage and home equity products

The focus on competitive products is evident in origination volume and margin performance. For the fiscal year ended September 30, 2025, TFS Financial Corporation originated or acquired $1.19 billion of residential mortgage loans and $2.52 billion of home equity loans and lines of credit. The net interest margin reached 1.81% for the quarter ended June 30, 2025, marking a nine-quarter high. Home equity loans and lines of credit balances stood at $4.58 billion as of June 30, 2025.

Here's a quick look at key financial performance metrics for the fiscal year ended September 30, 2025:

Metric	Amount/Value	Context/Date
Net Income (FY2025)	$91.0 million	Fiscal Year Ended September 30, 2025
Net Interest Income (FY2025)	$292.7 million	Fiscal Year Ended September 30, 2025
Total Assets	$17.38 billion	As of June 30, 2025
Home Equity Loans & Lines of Credit	$4.58 billion	As of June 30, 2025
Residential Mortgage Loans Originated/Acquired (FY2025)	$1.19 billion	Fiscal Year Ended September 30, 2025

Stable and secure deposit products with high FDIC insurance coverage

Deposit gathering remains a core activity, supporting the loan portfolio. Total deposits reached $10.45 billion at September 30, 2025, an increase of $251.9 million from September 30, 2024. Deposits include Certificates of Deposit, Savings Accounts, Checking Accounts, and Money Market Deposit Accounts. Deposits are automatically insured by the Federal Deposit Insurance Corporation (FDIC) to at least $250,000 per depositor, per IDI, for these traditional deposit accounts.

The composition of deposit growth for the fiscal year ended September 30, 2025, was as follows:

• Increase in Certificates of Deposit: $453.4 million
• Decrease in Savings Accounts: $84.1 million
• Decrease in Checking Accounts: $44.1 million
• Decrease in Money Market Deposit Accounts: $64.8 million

Community revitalization efforts in Cleveland, Ohio, where the main office is located

TFS Financial Corporation, through its subsidiary Third Federal Savings and Loan Association of Cleveland, maintains a long-term revitalization program focused on the Broadway-Slavic Village neighborhood in Cleveland, Ohio, where its main office is located. This effort includes being the developer of a community of 42 homes intended to serve the low- to moderate-income homeowner. The company supports educational programs established and/or supported in this community.

TFS Financial Corporation (TFSL) - Canvas Business Model: Customer Relationships

TFS Financial Corporation and its subsidiaries, including Third Federal Savings and Loan Association of Cleveland, operate under primary values of Love, Trust, Respect, and a Commitment to Excellence, along with Having Fun.

High-touch, personal service model through branch network

The Association maintains a physical presence in core markets. As of June 30, 2023, the Association had 16 full-service branches located in Florida counties including Pasco, Pinellas, Hillsborough, Sarasota, Lee, Collier, Palm Beach, and Broward.

The branch network also includes offices in Ohio across Cuyahoga, Lake, Lorain, Medina, and Summit counties, with regional loan production offices in Columbus and Cincinnati areas.

The majority of the Association's deposits as of June 30, 2023, were held in Cuyahoga County, Ohio, totaling $5.0 billion.

Automated and self-service options via online and mobile banking

TFS Financial Corporation is preparing for a significant digital enhancement, with a new system implementation intended to go live in July 2026 to modernize operations and enhance the customer experience.

For the broader industry in 2025, over 50% of logins into the Q2 Digital Banking Platform are happening through mobile devices.

Relationship-focused approach to foster a loyal customer base

The structure of TFS Financial Corporation inherently supports a relationship focus, as on September 30, 2025, approximately 81% of the Holding Company's outstanding shares were owned by the federally chartered mutual holding company, Third Federal Savings and Loan Association of Cleveland, MHC.

Capital strength supports this focus, with the Company's Tier 1 (leverage) capital at 10.76% of net average assets as of September 30, 2025.

• Total consolidated assets were $17.5 billion at September 30, 2025.
• Total allowance for credit losses was $104.4 million at September 30, 2025.
• Net income for the fiscal year ended September 30, 2025, was $91.0 million.
• The interest rate spread for the quarter ended September 30, 2025, was 1.54%.

Direct communication for deposit promotions (e.g., promotional CDs)

Direct communication efforts for deposit promotions have yielded significant results, as evidenced by the following deposit growth metrics:

Deposit Metric	Amount/Change	Reporting Period End Date	Citation Index
Growth from Special CD Offering	$350.0 million	December 31, 2024	1
Increase in Retail Certificates of Deposit (CDs)	$227.7 million	March 31, 2025	8

The weighted average cost of CDs decreased by 11 basis points during the quarter ended December 31, 2024, following the special CD offering.

The increase in retail deposits during the quarter ended March 31, 2025, was achieved through competitive rate and enhanced product offerings, supported by marketing efforts.

TFS Financial Corporation (TFSL) - Canvas Business Model: Channels

You're looking at how TFS Financial Corporation (TFSL) gets its products-deposits and loans-into the hands of customers. It's a mix of old-school brick-and-mortar and a broad, digitally-supported reach, which is key given their focus on mortgages.

Network of Physical Branch Locations in Ohio and Florida

TFS Financial Corporation still relies on a physical footprint, concentrated in its home base and a key expansion state. As of September 30, 2025, the structure of their full-service branches and lending offices was quite specific.

The Association, Third Federal Savings and Loan Association of Cleveland, maintains a physical presence designed to serve its core community and regional markets.

Location Type	Region	Count (as of 9/30/2025)
Full Service Branches	Northeast Ohio	21
Lending Offices	Central and Southern Ohio	2
Full Service Branches	Florida	15

This setup shows a clear emphasis on Ohio, where they have 23 locations dedicated to service and lending, complementing the 15 branches in Florida. Honestly, this physical network anchors their retail deposit gathering.

Digital Channels for Online Banking, Savings, and Loan Applications

While the physical network is important, TFS Financial Corporation is clearly investing in the digital side to modernize. They are in the process of implementing a new core processing system, which is intended to go live in July 2026, specifically to modernize operations and boost efficiency to enhance the customer experience. This modernization is a channel enhancement, even if the go-live date is slightly past the fiscal year end.

The digital channel supports deposit growth, as seen by the increase in retail certificates of deposit, which was achieved through competitive rates and enhanced product offerings, supported by marketing efforts. For example, retail certificates of deposit increased by $453.4 million for the fiscal year ended September 30, 2025. That's a big number flowing through their systems.

Direct-to-Consumer Marketing for Deposit and Loan Products Across 28 States

TFS Financial Corporation uses direct-to-consumer efforts to push lending activities beyond Ohio and Florida, moderating credit risk concentration. As of September 30, 2025, Third Federal lends in 28 states and the District of Columbia. This broad lending footprint is supported by their internet site and customer service call center, alongside direct mail marketing.

The success of this multi-state approach is measurable in their originations:

• Of the total mortgage loan originations and acquisitions for the year ended September 30, 2025, 28.9% were secured by properties in states other than Ohio or Florida.
• For the nine months ended June 30, 2025, 86% of originated and acquired mortgage loans were purchases.

The marketing spend reflects this reach; total non-interest expense included an increase of $1.2 million in marketing services for the quarter ended September 30, 2025, though this was down 2.3% for the quarter compared to the prior quarter.

Secondary Market for Selling Fixed-Rate Mortgage Loans

Managing interest rate risk is a key function of this channel. TFS Financial Corporation selectively sells a portion of its long-term, fixed-rate mortgage loans into the secondary market, primarily to Fannie Mae, either as whole loans or within mortgage-backed securities. This is a deliberate action to manage their asset duration.

The activity related to these forward sales shows up in their held-for-sale portfolio. At June 30, 2025, loans held for sale increased to $31.0 million from $5.8 million at March 31, 2025, due to an increase in loans committed to future delivery contracts with Fannie Mae. Furthermore, non-interest income, which includes the net gain on the sale of loans, increased by $1.6 million for the quarter ended September 30, 2025, compared to the prior quarter.

Finance: draft 13-week cash view by Friday.

TFS Financial Corporation (TFSL) - Canvas Business Model: Customer Segments

Retail consumers seeking residential mortgage and home equity loans

The loan portfolio held for investment, net of allowance and deferred loan expenses, stood at $15.66 billion as of September 30, 2025.

For the fiscal year ended September 30, 2025, loans originated and acquired included $1.19 billion of residential mortgage loans and $2.52 billion of home equity loans and lines of credit.

Of the mortgage loans originated during the nine months ended June 30, 2025, 86% were purchases and 12% were adjustable rate loans.

Loan Category	Balance as of September 30, 2025	Percentage of Portfolio
Residential Core Mortgages	$10.80 billion	68.9%
Home Equity Lines of Credit (HELOCs)	$4.06 billion	25.9%
Home Equity Loans	$749.5 million	4.8%

Home equity loans and lines of credit totaled $4.81 billion at September 30, 2025.

Retail depositors seeking stable, insured savings products (CDs, savings, checking)

Total Deposits reached $10.45 billion at September 30, 2025.

The growth in deposits was driven by retail Certificate of Deposit (CD) accounts, which increased by $202.9 million between June 30, 2025, and September 30, 2025.

The composition of deposit changes from June 30, 2025, to September 30, 2025, included:

• Savings accounts decreased by $57.4 million.
• Checking accounts decreased by $24.8 million.
• Money market deposit accounts decreased by $15.1 million.

The majority of deposit accounts fall within FDIC insurance limits, and core deposits remain stable. Brokered deposits were $976.5 million at June 30, 2025.

Homeowners in core markets of Ohio and Florida (high loan concentration)

The loan book concentration in Ohio and Florida poses regional economic exposure.

As of September 30, 2025, the branch network supporting these core markets included:

• 21 full service branches in Northeast Ohio.
• Two lending offices in Central and Southern Ohio.
• 15 full service branches throughout Florida.

The Company is headquartered in Cleveland, Ohio.

Low- to moderate-income homeowners supported by community programs

The Association has been the developer of a community of 42 homes intended to serve the low- to moderate-income homeowner in the Broadway-Slavic Village neighborhood in Cleveland, Ohio.

TFS Financial Corporation (TFSL) - Canvas Business Model: Cost Structure

You're looking at the core expenses that drive TFS Financial Corporation's operations as of late 2025. The cost structure is heavily influenced by funding costs and operating overhead, which you need to watch closely.

High interest expense on deposits, driven by 81.1% CD concentration

The cost of funding remains a major component. While retail deposits grew, lifting total deposits to $10.40 billion as of March 31, 2025, and further to $10.47 billion at September 30, 2025, the mix matters. The structure relies significantly on Certificates of Deposit (CDs), with the concentration noted at 81.1% of the funding base. This concentration means the interest expense on deposits is highly sensitive to prevailing market rates for time deposits.

Significant non-interest expense (salaries, employee benefits, marketing, FDIC premiums)

Non-interest expense shows variability quarter-to-quarter, often driven by discretionary spending like marketing. For the quarter ended March 31, 2025, total non-interest expense was $51.1 million, a 6.7% increase from the prior quarter's $47.9 million. Conversely, for the quarter ended September 30, 2025, total non-interest expense was $52.0 million, down 2.3% from the $53.2 million reported for the quarter ended June 30, 2025. Here's a breakdown of the key drivers from the March 31, 2025 quarter:

Expense Category	Amount of Increase (QoQ, Q2 2025)	Quarterly Amount (Q2 2025)
Total Non-Interest Expense	+$3.2 million	$51.1 million
Salaries and Employee Benefits	+$1.1 million	Not explicitly stated for Q2 2025
Marketing Services	+$1.0 million	Not explicitly stated for Q2 2025
Office Property, Equipment and Software (Data Processing)	+$0.8 million	Not explicitly stated for Q2 2025

Looking at the six-month period ending March 31, 2025, total non-interest expense was $99.0 million, a 3.4% decrease from the prior year's $102.5 million. This six-month period saw decreases in specific areas:

• Federal (FDIC) insurance premiums: decreased by $0.5 million.
• Marketing costs: decreased by $1.2 million.
• Salaries and employee benefits: decreased by $0.3 million.

Provision for credit losses (e.g., $1.5 million in Q2 2025)

The charge against earnings for potential loan losses shifted. TFS Financial Corporation recorded a provision for credit losses of $1.5 million for the quarter ended March 31, 2025, compared to a $1.5 million release in the preceding quarter. For the full fiscal year ended September 30, 2025, the company recorded a provision of $2.5 million. The total allowance for credit losses stood at $99.9 million, or 0.65% of total loans receivable, at March 31, 2025.

Capital expenditure for the new core processing system implementation

The company is investing in future efficiency, specifically with a new core processing system implementation intended to go live in July 2026. While a specific capital expenditure amount for this project isn't immediately available, management anticipates that information technology and related expenses will increase in the periods following the system's implementation. That's a defintely forward-looking cost to track.

Finance: draft 13-week cash view by Friday.

TFS Financial Corporation (TFSL) - Canvas Business Model: Revenue Streams

You're looking at the core ways TFS Financial Corporation brings in money, which for a savings and loan holding company like this, centers heavily on the spread between what it earns on assets and what it pays on liabilities. Honestly, the numbers for fiscal year 2025 show a solid performance, driven by both core lending and asset management activities.

The primary engine for TFS Financial Corporation's revenue is Net Interest Income (NII). For the fiscal year ended September 30, 2025, the NII totaled $292.7 million, which was a 5.1% increase from the prior year. This growth was attributed to improved net interest margins, which hit 1.76% for FY 2025, up from 1.69% in FY 2024. This improvement shows they are managing the cost of their funding sources effectively while getting better yields on their assets, like loans.

Beyond the interest spread, the company generates significant revenue from non-interest sources. Total non-interest income for fiscal year 2025 reached $28.8 million, a 16.6% jump year-over-year. This category is where you find the gains from selling off assets and the fees you asked about.

Here's a look at the key revenue components based on the fiscal year 2025 results:

Revenue Component	FY 2025 Amount (Millions USD)	Year-over-Year Change
Net Interest Income (NII)	$292.7	+5.1%
Total Non-interest Income	$28.8	+16.6%
Net Income (Overall Profit)	$91.0	+14.3%

The non-interest income is a mix, and we can see the drivers for that growth. The increase in fees and service charges, which is where you'd find your loan origination and servicing fees, was a key contributor. Specifically, the increase in fees and service charges, net of amortization, was $1.4 million for the full year, largely driven by fee income earned on home equity lines of credit.

The net gain on the sale of loans was another major piece of that non-interest income, increasing by $2.6 million for the fiscal year 2025. This shows a strategic decision to selectively sell loans, like agency-compliant, long-term, fixed-rate mortgage loans, into the secondary market, with $411.3 million of such loans sold or committed to be sold during FY 2025. The company also serviced $2.13 billion of loans they originated and sold to investors as of September 30, 2025, which generates servicing fee revenue.

The breakdown of the non-interest income streams for FY 2025 looks something like this, based on the reported changes:

• Fees and service charges, net of amortization: Increased by $1.4 million, largely from home equity line of credit fees.
• Net gain on the sale of loans: Increased by $2.6 million.
• Interest and dividend income from investment securities: This specific line item's dollar value isn't explicitly isolated in the top-line FY 2025 summary, but it forms part of the remaining non-interest income not detailed by the increases above.
• Loan origination and servicing fees: Included within the $1.4 million increase in fees and service charges, net of amortization.

To be defintely clear, the revenue streams are:

• Net Interest Income (NII) from loans: $292.7 million in FY 2025.
• Non-interest income: Totaling $28.8 million in FY 2025.
• Net gain on the sale of loans: A major component of non-interest income, contributing to its growth.
• Loan origination and servicing fees: Reflected in the $1.4 million increase in fees and service charges, net of amortization.

Finance: draft the Q1 2026 revenue projection based on Q4 2025 run-rate by next Tuesday.