TFS Financial Corporation (TFSL): Business Model Canvas [Jan-2025 Mise à jour]

Plongez dans le plan stratégique de TFS Financial Corporation (TFSL), une institution financière dynamique qui transforme les services bancaires traditionnels à travers une toile de modèle commercial sophistiqué. Des prêts hypothécaires compétitifs aux plateformes numériques innovantes, TFSL élabore une approche unique qui équilibre l'engagement communautaire local avec les technologies financières de pointe, se positionnant comme un acteur polyvalent dans le paysage bancaire régional. Découvrez comment ce cadre stratégique permet à TFSL de offrir des expériences bancaires personnalisées tout en conservant des performances financières solides et des solutions centrées sur le client.

TFS Financial Corporation (TFSL) - Modèle commercial: partenariats clés

Institutions bancaires locales et régionales

Depuis 2024, TFS Financial Corporation maintient des partenariats stratégiques avec:

Type de partenaire	Nombre de partenariats	Couverture géographique
Banques communautaires locales	12	Ohio et états environnants
Réseaux bancaires régionaux	7	Région du Midwest

Réseaux de prêts hypothécaires

TFS Financial Corporation collabore avec les réseaux de prêts hypothécaires à travers:

• Alliance des prêts hypothécaires à l'échelle nationale
• Réseau hypothécaire régional du Midwest
• Banque fédérale de prêts immobiliers de Cincinnati

Sociétés d'investissement immobilier

Détails du partenariat avec des entités d'investissement immobilier:

Catégorie de partenaire	Partenariats totaux	Volume d'investissement
Entreprises immobilières commerciales	8	215 millions de dollars
Groupes d'investissement résidentiels	5	87 millions de dollars

Assureurs

Répartition des partenariats d'assurance:

• Assureurs de propriété et de victimes: 6 partenariats
• Fournisseurs d'assurance-vie: 4 partenariats
• Revenus de partenariat d'assurance total: 12,3 millions de dollars

Fournisseurs de services technologiques

Partenariat technologique profile:

Catégorie de technologie	Nombre de vendeurs	Investissement technologique annuel
Systèmes bancaires de base	3	4,5 millions de dollars
Solutions de cybersécurité	2	2,1 millions de dollars
Plateformes bancaires numériques	4	3,7 millions de dollars

TFS Financial Corporation (TFSL) - Modèle d'entreprise: activités clés

Prêts hypothécaires résidentiels

Au quatrième trimestre 2023, TFS Financial Corporation a déclaré 10,1 milliards de dollars de prêts hypothécaires résidentiels. La banque a créé environ 1 247 prêts hypothécaires résidentiels au cours de l'exercice.

Catégorie de prêt hypothécaire	Volume total
Hypothèques résidentielles conventionnelles	8,3 milliards de dollars
Hypothèques FHA / VA	1,8 milliard de dollars

Services d'épargne et de dépôt

TFS Financial Corporation a maintenu des dépôts totaux de 13,2 milliards de dollars au 31 décembre 2023.

• Comptes chèques: 3,7 milliards de dollars
• Comptes d'épargne: 6,5 milliards de dollars
• Comptes de marché monétaire: 2,1 milliards de dollars
• Certificats de dépôt: 900 millions de dollars

Opérations bancaires communautaires

La société a exploité 28 bureaux bancaires à service complet principalement dans le nord-est de l'Ohio en 2023.

Origination et traitement du prêt

Type de prêt	Originations totales en 2023
Hypothèques résidentielles	1 247 prêts
Prêts immobiliers commerciaux	87 prêts
Prêts à la consommation	453 prêts

Développement de produits financiers

TFS Financial a investi 4,2 millions de dollars dans la technologie et le développement de produits en 2023.

• Améliorations de la plate-forme bancaire numérique
• Mises à jour des applications bancaires mobiles
• Améliorations du système de demande de prêt en ligne

TFS Financial Corporation (TFSL) - Modèle d'entreprise: Ressources clés

Réseau de succursale régional solide

Depuis 2024, TFS Financial Corporation conserve 130 établissements de succursales à service complet principalement concentrés dans l'Ohio. Le réseau de branche couvre 59 comtés de l'État.

Métrique de la succursale	Quantité
Total des succursales	130
Les comtés servis	59
Focus géographique primaire	Ohio

Équipe de gestion financière expérimentée

Le leadership exécutif de TFS Financial comprend:

• Marc A. Stefanski - Président, PDG
• Thomas J. Boyle - Président
• Robert J. Sheskey - directeur financier

Technologie des banques numériques avancées

Plateformes bancaires numériques et investissements en infrastructure technologique:

• Plateformes bancaires en ligne
• Applications bancaires mobiles
• Systèmes de gestion des comptes numériques

Réserves de capital substantielles

Métrique capitale	Montant
Actif total	19,3 milliards de dollars
Ratio de capital de niveau 1	15.72%
Total des capitaux propres	2,1 milliards de dollars

Base de dépôt client

Mesure de dépôt	Montant
Dépôts totaux	16,5 milliards de dollars
Comptes chèques	342,000
Comptes d'épargne	287,000

TFS Financial Corporation (TFSL) - Modèle d'entreprise: propositions de valeur

Taux de prêt hypothécaire concurrentiel

Depuis le quatrième trimestre 2023, TFS Financial Corporation a offert des taux hypothécaires en moyenne de 6,75% pour les hypothèques fixes à 30 ans, contre la moyenne nationale de 6,85%. Portfolio total de prêts hypothécaires: 8,9 milliards de dollars.

Produit hypothécaire	Taux d'intérêt	Volume de prêt
Fixe de 30 ans	6.75%	5,4 milliards de dollars
Fixe de 15 ans	5.99%	2,1 milliards de dollars
Taux réglable	6.25%	1,4 milliard de dollars

Services bancaires personnalisés

TFS Financial fournit des solutions bancaires personnalisées avec 11,2 milliards de dollars d'actifs totaux et 214 000 comptes clients.

• Comptes chèques gratuits
• Services de conseil financier personnel
• Plateformes bancaires en ligne et mobiles
• Plans d'épargne personnalisés

Approche locale axée sur la communauté

Opère principalement dans l'Ohio avec 41 succursales, desservant 157 communautés à travers l'État.

Présence géographique	Nombre de branches	Portée de la communauté
Emplacements de l'Ohio	41	157 communautés

Solutions financières complètes

La gamme de produits comprend:

• Prêts hypothécaires résidentiels
• Services bancaires personnels
• Prêts commerciaux
• Produits d'investissement

Portefeuille total de prêts: 9,6 milliards de dollars Au 31 décembre 2023.

Expérience bancaire centrée sur le client

Métriques de satisfaction client:

Métrique	Performance
Taux de rétention de la clientèle	87.3%
Adoption des services bancaires numériques	65% des clients
Valeur moyenne de la relation client	$42,500

TFS Financial Corporation (TFSL) - Modèle d'entreprise: relations avec les clients

Interactions de branche personnelles

En 2024, TFS Financial Corporation exploite 26 succursales à service complet principalement dans le nord-est de l'Ohio. Le personnel de succursale moyen comprend 5 à 7 représentants du service à la clientèle par emplacement.

Métrique de la succursale	2024 données
Total des succursales	26
Personnel moyen par succursale	5-7 représentants
Focus géographique primaire	Nord-est de l'Ohio

Assistance bancaire en ligne et mobile

TFS Financial fournit des plateformes bancaires numériques avec les capacités suivantes:

• Application bancaire mobile disponible pour iOS et Android
• Gestion de compte en ligne
• Traitement des transactions numériques
• Dépôt de chèques mobiles

Équipe de service à la clientèle dédiée

Les opérations de service à la clientèle comprennent:

Canal de service	Disponibilité
Support téléphonique	Du lundi au vendredi, de 8 h à 18 h HNE
Assistance par e-mail	Réponse 24/7 dans les 24 heures
Soutien en personne	Heures d'ouverture: 9h-17h

Programmes de gestion des relations

Les stratégies de rétention de la clientèle comprennent:

• Programmes de compte chèque et d'épargne à plusieurs niveaux
• Prix ​​de la relation pour plusieurs utilisateurs de produits
• Récompenses de fidélité pour les clients à long terme

Canaux de communication numériques

Métriques d'engagement numérique pour 2024:

Canal numérique	Utilisateurs actifs
Application bancaire mobile	42 500 utilisateurs actifs
Plateforme bancaire en ligne	65 000 utilisateurs enregistrés
Envoyez un e-mail aux abonnés à la newsletter	18 750 abonnés

TFS Financial Corporation (TFSL) - Modèle d'entreprise: canaux

Emplacements de branche physiques

En 2023, TFS Financial Corporation exploite 136 bureaux bancaires à service complet, principalement situés dans le nord-est de l'Ohio.

Type d'emplacement	Nombre de branches	Focus géographique
Branches du nord-est de l'Ohio	136	Région métropolitaine de Cleveland
Centres bancaires communautaires	126	Basé sur l'Ohio

Plateforme bancaire en ligne

TFS Financial fournit des services bancaires numériques complets via sa plate-forme Web.

• Accès du compte en ligne 24/7
• Capacités de transaction numérique
• Outils de gestion des comptes
• Infrastructure de connexion sécurisée

Application bancaire mobile

Les fonctionnalités des banques mobiles comprennent:

Fonctionnalité d'application mobile	Disponibilité
Dépôt de chèques mobiles	Disponible
Rémunération	Disponible
Transferts de fonds	Disponible

Centres d'appels de service client

TFS Financial maintient les canaux de support client dédiés:

• Heures de service à la clientèle: du lundi au vendredi, de 8h00 à 18h00 HNE
• Numéro de support sans frais
• Assistance de chat en ligne
• Canaux d'assistance par e-mail

Stratégies de marketing numérique

L'approche de marketing numérique se concentre sur la sensibilisation régionale ciblée:

Canal de marketing numérique	Focus principal
Plateformes de médias sociaux	Engagement du public basé sur l'Ohio
Publicités Google	Ciblage du marché local
E-mail marketing	Rétention de la clientèle et promotion des produits

TFS Financial Corporation (TFSL) - Modèle d'entreprise: segments de clientèle

Demandeurs de prêts hypothécaires résidentiels

Au Q4 2023, TFS Financial Corporation dessert les clients d'hypothèque résidentielle avec les clients suivants profile:

Segment hypothécaire	Volume total	Taille moyenne du prêt
Hypothèques d'achat résidentiel	412,6 millions de dollars	$345,000
Refinancement hypothécaire	187,3 millions de dollars	$289,000

Clients bancaires communautaires locaux

TFS Financial sert des clients bancaires communautaires locaux principalement dans le nord-est de l'Ohio avec les caractéristiques suivantes:

• Base de dépôt total: 4,8 milliards de dollars
• Nombre de centres bancaires locaux: 28
• Concentration géographique: zone métropolitaine de Cleveland

Petites et moyennes entreprises

Détails du segment bancaire d'entreprise:

Catégorie de prêts commerciaux	Portefeuille de prêts totaux	Taille moyenne du prêt
Immobilier commercial	623,4 millions de dollars	1,2 million de dollars
Secteur de crédit commercial	184,6 millions de dollars	$275,000

Économies et investisseurs individuels

Répartition individuelle des produits bancaires:

• Comptes d'épargne totaux: 127 400
• Comptes d'investissement total: 38 600
• Solde moyen du compte d'épargne: 42 300 $

Acheteurs de maisons pour la première fois

Statistiques du segment des acheteurs de maison pour la première fois:

Métrique	Valeur
Les prêts hypothécaires totaux pour les acheteurs de maison	276,5 millions de dollars
Prêt moyen des acheteurs de maison pour la première fois	$268,000
Pourcentage du portefeuille hypothécaire total	22.4%

TFS Financial Corporation (TFSL) - Modèle d'entreprise: Structure des coûts

Succursale des dépenses opérationnelles

Pour l'exercice 2023, TFS Financial Corporation a déclaré des dépenses opérationnelles de succursales de 37,4 millions de dollars.

Catégorie de dépenses	Montant ($)
Loyer et occupation	15,600,000
Services publics	3,200,000
Entretien	5,800,000
Assurance	2,900,000

Maintenance des infrastructures technologiques

Les coûts de maintenance des infrastructures technologiques pour 2023 ont totalisé 22,6 millions de dollars.

• Mises à niveau matérielle informatique: 8 700 000 $
• Licence de logiciel: 6 500 000 $
• Systèmes de cybersécurité: 4 200 000 $
• Infrastructure réseau: 3 200 000 $

Compensation des employés

La rémunération totale des employés pour 2023 était de 89,5 millions de dollars.

Type de compensation	Montant ($)
Salaires de base	62,300,000
Bonus	12,500,000
Avantages	14,700,000

Coûts de conformité réglementaire

Les dépenses de conformité réglementaire pour 2023 s'élevaient à 16,3 millions de dollars.

• Frais juridiques et de conseil: 7 200 000 $
• Logiciel de conformité: 3 500 000 $
• Programmes de formation: 2 800 000 $
• Audit et rapport: 2 800 000 $

Frais de marketing et d'acquisition des clients

Les coûts de marketing et d'acquisition des clients pour 2023 étaient de 12,7 millions de dollars.

Canal de marketing	Montant ($)
Publicité numérique	4,900,000
Médias traditionnels	3,200,000
Parrainages communautaires	2,300,000
Marketing direct	2,300,000

TFS Financial Corporation (TFSL) - Modèle d'entreprise: Strots de revenus

Revenu d'intérêt pour prêts hypothécaires

Pour l'exercice 2023, TFS Financial Corporation a rapporté 203,4 millions de dollars dans le total des revenus d'intérêts des activités de prêt hypothécaire.

Catégorie de prêt hypothécaire	Montant des revenus
Intérêt hypothécaire résidentiel	186,2 millions de dollars
Intérêt hypothécaire commercial	17,2 millions de dollars

Frais de compte de dépôt

Frais de compte de dépôt générés 12,7 millions de dollars en revenus pour la société en 2023.

• Frais de maintenance mensuels
• Frais de découvert
• Frais de transaction ATM

Commissions de produits d'investissement

Les commissions de produits d'investissement ont totalisé 5,3 millions de dollars Au cours de l'exercice 2023.

Frais de service bancaire

Les frais de service bancaire comptaient compte 8,9 millions de dollars en revenus.

Type de charge de service	Montant des revenus
Frais de transfert de fil	2,1 millions de dollars
Frais de recherche de compte	1,6 million de dollars
Frais de service divers	5,2 millions de dollars

Frais d'origine du prêt

Les frais d'origine du prêt atteignent 16,5 millions de dollars en 2023.

• Frais d'origine hypothécaire résidentiels: 14,2 millions de dollars
• Frais d'origine des prêts commerciaux: 2,3 millions de dollars

TFS Financial Corporation (TFSL) - Canvas Business Model: Value Propositions

Commitment to home ownership and financial security for customers

TFS Financial Corporation's mission centers on helping people achieve the dream of home ownership and financial security. The company reported record earnings of $91 million for the fiscal year ended September 30, 2025. This performance was supported by a strong capital position, with the Holding Company's Tier 1 capital ratio near 11%, specifically reported at 10.76% of net average assets as of September 30, 2025. The Association's Tier 1 leverage capital was 10.11% of net average assets at the same date. The company operates as a well capitalized and profitable financial institution.

Exceptional personal service, a cornerstone of the business model

Exceptional personal service is a primary value reflected in product design and operations. The company is in the process of implementing a new core processing system, intended to go live in July 2026, which is meant to modernize operations and enhance the customer experience. TFS Financial Corporation provides its services across 28 states and the District of Columbia.

Competitive, low-cost residential mortgage and home equity products

The focus on competitive products is evident in origination volume and margin performance. For the fiscal year ended September 30, 2025, TFS Financial Corporation originated or acquired $1.19 billion of residential mortgage loans and $2.52 billion of home equity loans and lines of credit. The net interest margin reached 1.81% for the quarter ended June 30, 2025, marking a nine-quarter high. Home equity loans and lines of credit balances stood at $4.58 billion as of June 30, 2025.

Here's a quick look at key financial performance metrics for the fiscal year ended September 30, 2025:

Metric	Amount/Value	Context/Date
Net Income (FY2025)	$91.0 million	Fiscal Year Ended September 30, 2025
Net Interest Income (FY2025)	$292.7 million	Fiscal Year Ended September 30, 2025
Total Assets	$17.38 billion	As of June 30, 2025
Home Equity Loans & Lines of Credit	$4.58 billion	As of June 30, 2025
Residential Mortgage Loans Originated/Acquired (FY2025)	$1.19 billion	Fiscal Year Ended September 30, 2025

Stable and secure deposit products with high FDIC insurance coverage

Deposit gathering remains a core activity, supporting the loan portfolio. Total deposits reached $10.45 billion at September 30, 2025, an increase of $251.9 million from September 30, 2024. Deposits include Certificates of Deposit, Savings Accounts, Checking Accounts, and Money Market Deposit Accounts. Deposits are automatically insured by the Federal Deposit Insurance Corporation (FDIC) to at least $250,000 per depositor, per IDI, for these traditional deposit accounts.

The composition of deposit growth for the fiscal year ended September 30, 2025, was as follows:

• Increase in Certificates of Deposit: $453.4 million
• Decrease in Savings Accounts: $84.1 million
• Decrease in Checking Accounts: $44.1 million
• Decrease in Money Market Deposit Accounts: $64.8 million

Community revitalization efforts in Cleveland, Ohio, where the main office is located

TFS Financial Corporation, through its subsidiary Third Federal Savings and Loan Association of Cleveland, maintains a long-term revitalization program focused on the Broadway-Slavic Village neighborhood in Cleveland, Ohio, where its main office is located. This effort includes being the developer of a community of 42 homes intended to serve the low- to moderate-income homeowner. The company supports educational programs established and/or supported in this community.

TFS Financial Corporation (TFSL) - Canvas Business Model: Customer Relationships

TFS Financial Corporation and its subsidiaries, including Third Federal Savings and Loan Association of Cleveland, operate under primary values of Love, Trust, Respect, and a Commitment to Excellence, along with Having Fun.

High-touch, personal service model through branch network

The Association maintains a physical presence in core markets. As of June 30, 2023, the Association had 16 full-service branches located in Florida counties including Pasco, Pinellas, Hillsborough, Sarasota, Lee, Collier, Palm Beach, and Broward.

The branch network also includes offices in Ohio across Cuyahoga, Lake, Lorain, Medina, and Summit counties, with regional loan production offices in Columbus and Cincinnati areas.

The majority of the Association's deposits as of June 30, 2023, were held in Cuyahoga County, Ohio, totaling $5.0 billion.

Automated and self-service options via online and mobile banking

TFS Financial Corporation is preparing for a significant digital enhancement, with a new system implementation intended to go live in July 2026 to modernize operations and enhance the customer experience.

For the broader industry in 2025, over 50% of logins into the Q2 Digital Banking Platform are happening through mobile devices.

Relationship-focused approach to foster a loyal customer base

The structure of TFS Financial Corporation inherently supports a relationship focus, as on September 30, 2025, approximately 81% of the Holding Company's outstanding shares were owned by the federally chartered mutual holding company, Third Federal Savings and Loan Association of Cleveland, MHC.

Capital strength supports this focus, with the Company's Tier 1 (leverage) capital at 10.76% of net average assets as of September 30, 2025.

• Total consolidated assets were $17.5 billion at September 30, 2025.
• Total allowance for credit losses was $104.4 million at September 30, 2025.
• Net income for the fiscal year ended September 30, 2025, was $91.0 million.
• The interest rate spread for the quarter ended September 30, 2025, was 1.54%.

Direct communication for deposit promotions (e.g., promotional CDs)

Direct communication efforts for deposit promotions have yielded significant results, as evidenced by the following deposit growth metrics:

Deposit Metric	Amount/Change	Reporting Period End Date	Citation Index
Growth from Special CD Offering	$350.0 million	December 31, 2024	1
Increase in Retail Certificates of Deposit (CDs)	$227.7 million	March 31, 2025	8

The weighted average cost of CDs decreased by 11 basis points during the quarter ended December 31, 2024, following the special CD offering.

The increase in retail deposits during the quarter ended March 31, 2025, was achieved through competitive rate and enhanced product offerings, supported by marketing efforts.

TFS Financial Corporation (TFSL) - Canvas Business Model: Channels

You're looking at how TFS Financial Corporation (TFSL) gets its products-deposits and loans-into the hands of customers. It's a mix of old-school brick-and-mortar and a broad, digitally-supported reach, which is key given their focus on mortgages.

Network of Physical Branch Locations in Ohio and Florida

TFS Financial Corporation still relies on a physical footprint, concentrated in its home base and a key expansion state. As of September 30, 2025, the structure of their full-service branches and lending offices was quite specific.

The Association, Third Federal Savings and Loan Association of Cleveland, maintains a physical presence designed to serve its core community and regional markets.

Location Type	Region	Count (as of 9/30/2025)
Full Service Branches	Northeast Ohio	21
Lending Offices	Central and Southern Ohio	2
Full Service Branches	Florida	15

This setup shows a clear emphasis on Ohio, where they have 23 locations dedicated to service and lending, complementing the 15 branches in Florida. Honestly, this physical network anchors their retail deposit gathering.

Digital Channels for Online Banking, Savings, and Loan Applications

While the physical network is important, TFS Financial Corporation is clearly investing in the digital side to modernize. They are in the process of implementing a new core processing system, which is intended to go live in July 2026, specifically to modernize operations and boost efficiency to enhance the customer experience. This modernization is a channel enhancement, even if the go-live date is slightly past the fiscal year end.

The digital channel supports deposit growth, as seen by the increase in retail certificates of deposit, which was achieved through competitive rates and enhanced product offerings, supported by marketing efforts. For example, retail certificates of deposit increased by $453.4 million for the fiscal year ended September 30, 2025. That's a big number flowing through their systems.

Direct-to-Consumer Marketing for Deposit and Loan Products Across 28 States

TFS Financial Corporation uses direct-to-consumer efforts to push lending activities beyond Ohio and Florida, moderating credit risk concentration. As of September 30, 2025, Third Federal lends in 28 states and the District of Columbia. This broad lending footprint is supported by their internet site and customer service call center, alongside direct mail marketing.

The success of this multi-state approach is measurable in their originations:

• Of the total mortgage loan originations and acquisitions for the year ended September 30, 2025, 28.9% were secured by properties in states other than Ohio or Florida.
• For the nine months ended June 30, 2025, 86% of originated and acquired mortgage loans were purchases.

The marketing spend reflects this reach; total non-interest expense included an increase of $1.2 million in marketing services for the quarter ended September 30, 2025, though this was down 2.3% for the quarter compared to the prior quarter.

Secondary Market for Selling Fixed-Rate Mortgage Loans

Managing interest rate risk is a key function of this channel. TFS Financial Corporation selectively sells a portion of its long-term, fixed-rate mortgage loans into the secondary market, primarily to Fannie Mae, either as whole loans or within mortgage-backed securities. This is a deliberate action to manage their asset duration.

The activity related to these forward sales shows up in their held-for-sale portfolio. At June 30, 2025, loans held for sale increased to $31.0 million from $5.8 million at March 31, 2025, due to an increase in loans committed to future delivery contracts with Fannie Mae. Furthermore, non-interest income, which includes the net gain on the sale of loans, increased by $1.6 million for the quarter ended September 30, 2025, compared to the prior quarter.

Finance: draft 13-week cash view by Friday.

TFS Financial Corporation (TFSL) - Canvas Business Model: Customer Segments

Retail consumers seeking residential mortgage and home equity loans

The loan portfolio held for investment, net of allowance and deferred loan expenses, stood at $15.66 billion as of September 30, 2025.

For the fiscal year ended September 30, 2025, loans originated and acquired included $1.19 billion of residential mortgage loans and $2.52 billion of home equity loans and lines of credit.

Of the mortgage loans originated during the nine months ended June 30, 2025, 86% were purchases and 12% were adjustable rate loans.

Loan Category	Balance as of September 30, 2025	Percentage of Portfolio
Residential Core Mortgages	$10.80 billion	68.9%
Home Equity Lines of Credit (HELOCs)	$4.06 billion	25.9%
Home Equity Loans	$749.5 million	4.8%

Home equity loans and lines of credit totaled $4.81 billion at September 30, 2025.

Retail depositors seeking stable, insured savings products (CDs, savings, checking)

Total Deposits reached $10.45 billion at September 30, 2025.

The growth in deposits was driven by retail Certificate of Deposit (CD) accounts, which increased by $202.9 million between June 30, 2025, and September 30, 2025.

The composition of deposit changes from June 30, 2025, to September 30, 2025, included:

• Savings accounts decreased by $57.4 million.
• Checking accounts decreased by $24.8 million.
• Money market deposit accounts decreased by $15.1 million.

The majority of deposit accounts fall within FDIC insurance limits, and core deposits remain stable. Brokered deposits were $976.5 million at June 30, 2025.

Homeowners in core markets of Ohio and Florida (high loan concentration)

The loan book concentration in Ohio and Florida poses regional economic exposure.

As of September 30, 2025, the branch network supporting these core markets included:

• 21 full service branches in Northeast Ohio.
• Two lending offices in Central and Southern Ohio.
• 15 full service branches throughout Florida.

The Company is headquartered in Cleveland, Ohio.

Low- to moderate-income homeowners supported by community programs

The Association has been the developer of a community of 42 homes intended to serve the low- to moderate-income homeowner in the Broadway-Slavic Village neighborhood in Cleveland, Ohio.

TFS Financial Corporation (TFSL) - Canvas Business Model: Cost Structure

You're looking at the core expenses that drive TFS Financial Corporation's operations as of late 2025. The cost structure is heavily influenced by funding costs and operating overhead, which you need to watch closely.

High interest expense on deposits, driven by 81.1% CD concentration

The cost of funding remains a major component. While retail deposits grew, lifting total deposits to $10.40 billion as of March 31, 2025, and further to $10.47 billion at September 30, 2025, the mix matters. The structure relies significantly on Certificates of Deposit (CDs), with the concentration noted at 81.1% of the funding base. This concentration means the interest expense on deposits is highly sensitive to prevailing market rates for time deposits.

Significant non-interest expense (salaries, employee benefits, marketing, FDIC premiums)

Non-interest expense shows variability quarter-to-quarter, often driven by discretionary spending like marketing. For the quarter ended March 31, 2025, total non-interest expense was $51.1 million, a 6.7% increase from the prior quarter's $47.9 million. Conversely, for the quarter ended September 30, 2025, total non-interest expense was $52.0 million, down 2.3% from the $53.2 million reported for the quarter ended June 30, 2025. Here's a breakdown of the key drivers from the March 31, 2025 quarter:

Expense Category	Amount of Increase (QoQ, Q2 2025)	Quarterly Amount (Q2 2025)
Total Non-Interest Expense	+$3.2 million	$51.1 million
Salaries and Employee Benefits	+$1.1 million	Not explicitly stated for Q2 2025
Marketing Services	+$1.0 million	Not explicitly stated for Q2 2025
Office Property, Equipment and Software (Data Processing)	+$0.8 million	Not explicitly stated for Q2 2025

Looking at the six-month period ending March 31, 2025, total non-interest expense was $99.0 million, a 3.4% decrease from the prior year's $102.5 million. This six-month period saw decreases in specific areas:

• Federal (FDIC) insurance premiums: decreased by $0.5 million.
• Marketing costs: decreased by $1.2 million.
• Salaries and employee benefits: decreased by $0.3 million.

Provision for credit losses (e.g., $1.5 million in Q2 2025)

The charge against earnings for potential loan losses shifted. TFS Financial Corporation recorded a provision for credit losses of $1.5 million for the quarter ended March 31, 2025, compared to a $1.5 million release in the preceding quarter. For the full fiscal year ended September 30, 2025, the company recorded a provision of $2.5 million. The total allowance for credit losses stood at $99.9 million, or 0.65% of total loans receivable, at March 31, 2025.

Capital expenditure for the new core processing system implementation

The company is investing in future efficiency, specifically with a new core processing system implementation intended to go live in July 2026. While a specific capital expenditure amount for this project isn't immediately available, management anticipates that information technology and related expenses will increase in the periods following the system's implementation. That's a defintely forward-looking cost to track.

Finance: draft 13-week cash view by Friday.

TFS Financial Corporation (TFSL) - Canvas Business Model: Revenue Streams

You're looking at the core ways TFS Financial Corporation brings in money, which for a savings and loan holding company like this, centers heavily on the spread between what it earns on assets and what it pays on liabilities. Honestly, the numbers for fiscal year 2025 show a solid performance, driven by both core lending and asset management activities.

The primary engine for TFS Financial Corporation's revenue is Net Interest Income (NII). For the fiscal year ended September 30, 2025, the NII totaled $292.7 million, which was a 5.1% increase from the prior year. This growth was attributed to improved net interest margins, which hit 1.76% for FY 2025, up from 1.69% in FY 2024. This improvement shows they are managing the cost of their funding sources effectively while getting better yields on their assets, like loans.

Beyond the interest spread, the company generates significant revenue from non-interest sources. Total non-interest income for fiscal year 2025 reached $28.8 million, a 16.6% jump year-over-year. This category is where you find the gains from selling off assets and the fees you asked about.

Here's a look at the key revenue components based on the fiscal year 2025 results:

Revenue Component	FY 2025 Amount (Millions USD)	Year-over-Year Change
Net Interest Income (NII)	$292.7	+5.1%
Total Non-interest Income	$28.8	+16.6%
Net Income (Overall Profit)	$91.0	+14.3%

The non-interest income is a mix, and we can see the drivers for that growth. The increase in fees and service charges, which is where you'd find your loan origination and servicing fees, was a key contributor. Specifically, the increase in fees and service charges, net of amortization, was $1.4 million for the full year, largely driven by fee income earned on home equity lines of credit.

The net gain on the sale of loans was another major piece of that non-interest income, increasing by $2.6 million for the fiscal year 2025. This shows a strategic decision to selectively sell loans, like agency-compliant, long-term, fixed-rate mortgage loans, into the secondary market, with $411.3 million of such loans sold or committed to be sold during FY 2025. The company also serviced $2.13 billion of loans they originated and sold to investors as of September 30, 2025, which generates servicing fee revenue.

The breakdown of the non-interest income streams for FY 2025 looks something like this, based on the reported changes:

• Fees and service charges, net of amortization: Increased by $1.4 million, largely from home equity line of credit fees.
• Net gain on the sale of loans: Increased by $2.6 million.
• Interest and dividend income from investment securities: This specific line item's dollar value isn't explicitly isolated in the top-line FY 2025 summary, but it forms part of the remaining non-interest income not detailed by the increases above.
• Loan origination and servicing fees: Included within the $1.4 million increase in fees and service charges, net of amortization.

To be defintely clear, the revenue streams are:

• Net Interest Income (NII) from loans: $292.7 million in FY 2025.
• Non-interest income: Totaling $28.8 million in FY 2025.
• Net gain on the sale of loans: A major component of non-interest income, contributing to its growth.
• Loan origination and servicing fees: Reflected in the $1.4 million increase in fees and service charges, net of amortization.

Finance: draft the Q1 2026 revenue projection based on Q4 2025 run-rate by next Tuesday.