TFS Financial Corporation (TFSL): Modelo de Negócios Canvas [Jan-2025 Atualizado]

Mergulhe no projeto estratégico da TFS Financial Corporation (TFSL), uma instituição financeira dinâmica que transforma o banco tradicional por meio de uma sofisticada tela de modelo de negócios. Desde empréstimos hipotecários competitivos até plataformas digitais inovadoras, a TFSL cria uma abordagem única que equilibra o envolvimento da comunidade local com as tecnologias financeiras de ponta, posicionando-se como um participante versátil no cenário bancário regional. Descubra como essa estrutura estratégica permite que a TFSL ofereça experiências bancárias personalizadas, mantendo o desempenho financeiro robusto e as soluções centradas no cliente.

TFS Financial Corporation (TFSL) - Modelo de negócios: Parcerias -chave

Instituições bancárias locais e regionais

A partir de 2024, a TFS Financial Corporation mantém parcerias estratégicas com:

Tipo de parceiro	Número de parcerias	Cobertura geográfica
Bancos comunitários locais	12	Ohio e estados vizinhos
Redes bancárias regionais	7	Região do meio -oeste

Redes de empréstimos hipotecários

A TFS Financial Corporation colabora com as redes de empréstimos hipotecários por meio de:

• Aliança de Empréstimo para Empréstimos para Em todo o país
• Rede de hipoteca regional do meio -oeste
• Banco federal de empréstimos à habitação de Cincinnati

Empresas de investimento imobiliário

Detalhes da parceria com entidades de investimento imobiliário:

Categoria de parceiro	Total de parcerias	Volume de investimento
Empresas imobiliárias comerciais	8	US $ 215 milhões
Grupos de investimento residencial	5	US $ 87 milhões

Provedores de seguros

Parceria de seguros Redução:

• Seguradoras de propriedade e vítimas: 6 parcerias
• Provedores de seguro de vida: 4 parcerias
• Receita de parceria de seguro total: US $ 12,3 milhões

Fornecedores de serviços de tecnologia

Parceria de Tecnologia profile:

Categoria de tecnologia	Número de fornecedores	Investimento de tecnologia anual
Sistemas bancários principais	3	US $ 4,5 milhões
Soluções de segurança cibernética	2	US $ 2,1 milhões
Plataformas bancárias digitais	4	US $ 3,7 milhões

TFS Financial Corporation (TFSL) - Modelo de negócios: Atividades -chave

Empréstimo de hipoteca residencial

A partir do quarto trimestre 2023, a TFS Financial Corporation registrou US $ 10,1 bilhões em empréstimos hipotecários residenciais totais. O banco originou aproximadamente 1.247 empréstimos hipotecários residenciais durante o ano fiscal.

Categoria de empréstimo hipotecário	Volume total
Hipotecas residenciais convencionais	US $ 8,3 bilhões
Hipotecas de FHA/VA	US $ 1,8 bilhão

Serviços de poupança e depósito

A TFS Financial Corporation manteve depósitos totais de US $ 13,2 bilhões em 31 de dezembro de 2023.

• Contas de corrente: US $ 3,7 bilhões
• Contas de poupança: US $ 6,5 bilhões
• Contas do mercado monetário: US $ 2,1 bilhões
• Certificados de depósito: US $ 900 milhões

Operações bancárias comunitárias

A Corporação operava 28 escritórios bancários de serviço completo principalmente no nordeste de Ohio a partir de 2023.

Origem e processamento de empréstimos

Tipo de empréstimo	Operações totais em 2023
Hipotecas residenciais	1.247 empréstimos
Empréstimos imobiliários comerciais	87 empréstimos
Empréstimos ao consumidor	453 empréstimos

Desenvolvimento de produtos financeiros

A TFS Financial investiu US $ 4,2 milhões em tecnologia e desenvolvimento de produtos em 2023.

• Aprimoramentos da plataforma bancária digital
• Atualizações de aplicativos bancários móveis
• Melhorias no sistema de aplicativos de empréstimo on -line

TFS Financial Corporation (TFSL) - Modelo de negócios: Recursos -chave

Rede de filial regional forte

A partir de 2024, a TFS Financial Corporation mantém 130 locais de filial de serviço completo, concentrados principalmente em Ohio. A rede de filiais abrange 59 municípios dentro do estado.

Métrica de filial	Quantidade
Locais totais de ramificação	130
Condados servidos	59
Foco geográfico primário	Ohio

Equipe de gestão financeira experiente

A liderança executiva da TFS Financial inclui:

• Marc A. Stefanski - Presidente, CEO
• Thomas J. Boyle - Presidente
• Robert J. Sheskey - Diretor Financeiro

Tecnologia Bancária Digital Avançada

Plataformas bancárias digitais e investimentos em infraestrutura tecnológica:

• Plataformas bancárias online
• Aplicativos bancários móveis
• Sistemas de gerenciamento de contas digitais

Reservas de capital substanciais

Métrica de capital	Quantia
Total de ativos	US $ 19,3 bilhões
Índice de capital de camada 1	15.72%
Patrimônio total	US $ 2,1 bilhões

Base de depósito do cliente

Métrica de depósito	Quantia
Total de depósitos	US $ 16,5 bilhões
Contas de verificação	342,000
Contas de poupança	287,000

TFS Financial Corporation (TFSL) - Modelo de Negócios: Proposições de Valor

Taxas competitivas de empréstimos hipotecários

No quarto trimestre 2023, a TFS Financial Corporation ofereceu taxas de hipoteca com média de 6,75% para hipotecas fixas de 30 anos, em comparação com a média nacional de 6,85%. Carteira total de empréstimos hipotecários: US $ 8,9 bilhões.

Produto hipotecário	Taxa de juro	Volume de empréstimo
30 anos fixo	6.75%	US $ 5,4 bilhões
15 anos fixo	5.99%	US $ 2,1 bilhões
Taxa ajustável	6.25%	US $ 1,4 bilhão

Serviços bancários personalizados

O TFS Financial fornece soluções bancárias personalizadas com US $ 11,2 bilhões em ativos totais e 214.000 contas de clientes.

• Contas de corrente gratuitas
• Serviços de Consultoria Financeira Pessoal
• Plataformas bancárias online e móveis
• Planos de poupança personalizados

Abordagem local focada na comunidade

Opera principalmente em Ohio, com 41 locais de filiais, servindo 157 comunidades em todo o estado.

Presença geográfica	Número de ramificações	Alcance da comunidade
Locais de Ohio	41	157 comunidades

Soluções financeiras abrangentes

A gama de produtos inclui:

• Empréstimo de hipoteca residencial
• Serviços bancários pessoais
• Empréstimos comerciais
• Produtos de investimento

Portfólio total de empréstimos: US $ 9,6 bilhões em 31 de dezembro de 2023.

Experiência bancária centrada no cliente

Métricas de satisfação do cliente:

Métrica	Desempenho
Taxa de retenção de clientes	87.3%
Adoção bancária digital	65% dos clientes
Valor médio do relacionamento do cliente	$42,500

TFS Financial Corporation (TFSL) - Modelo de Negócios: Relacionamentos do Cliente

Interações pessoais de ramo

A partir de 2024, a TFS Financial Corporation opera 26 localizações de serviço completo principalmente no nordeste de Ohio. A equipe média da filial inclui 5-7 representantes de atendimento ao cliente por local.

Métrica de filial	2024 dados
Locais totais de ramificação	26
Pessoal médio por filial	5-7 representantes
Foco geográfico primário	Nordeste de Ohio

Suporte bancário online e móvel

O TFS Financial fornece plataformas bancárias digitais com os seguintes recursos:

• Aplicativo bancário móvel disponível para iOS e Android
• Gerenciamento de contas on -line
• Processamento de transações digitais
• Depósito de cheque móvel

Equipe de atendimento ao cliente dedicada

As operações de atendimento ao cliente incluem:

Canal de serviço	Disponibilidade
Suporte telefônico	Segunda a sexta-feira, das 8h às 18h est
Suporte por e -mail	Resposta 24/7 dentro de 24 horas
Apoio pessoal	Horário da filial: 9h às 17h

Programas de gerenciamento de relacionamento

As estratégias de retenção de clientes incluem:

• Programas de conta de verificação e poupança em camadas
• Preços de relacionamento para vários usuários de produtos
• Recompensas de lealdade para clientes de longo prazo

Canais de comunicação digital

Métricas de engajamento digital para 2024:

Canal digital	Usuários ativos
Aplicativo bancário móvel	42.500 usuários ativos
Plataforma bancária online	65.000 usuários registrados
Assinantes de newsletter por e -mail	18.750 assinantes

TFS Financial Corporation (TFSL) - Modelo de Negócios: Canais

Locais de ramificação física

A partir de 2023, a TFS Financial Corporation opera 136 escritórios bancários de serviço completo, localizado principalmente no nordeste de Ohio.

Tipo de localização	Número de ramificações	Foco geográfico
Filiais do nordeste de Ohio	136	Área Metropolitana de Cleveland
Centros bancários comunitários	126	Baseada em Ohio

Plataforma bancária online

A TFS Financial fornece serviços bancários digitais abrangentes por meio de sua plataforma da Web.

• 24/7 de acesso à conta online
• Recursos de transação digital
• Ferramentas de gerenciamento de contas
• Segure a infraestrutura de login

Aplicativo bancário móvel

Os recursos bancários móveis incluem:

Recurso de aplicativo móvel	Disponibilidade
Depósito de cheque móvel	Disponível
Pagamento de contas	Disponível
Transferências de fundos	Disponível

Centros de atendimento ao cliente

O TFS Financial mantém canais dedicados de suporte ao cliente:

• Horário de atendimento ao cliente: de segunda a sexta, das 8:00 - 18:00 EST
• Número de suporte gratuito
• Suporte de bate -papo online
• Canais de suporte de email

Estratégias de marketing digital

A abordagem de marketing digital se concentra no alcance regional direcionado:

Canal de marketing digital	Foco primário
Plataformas de mídia social	Engajamento do público baseado em Ohio
Google anúncios	Segmentação do mercado local
Marketing por e -mail	Retenção de clientes e promoção de produtos

TFS Financial Corporation (TFSL) - Modelo de negócios: segmentos de clientes

Buscadores de hipotecas residenciais

A partir do quarto trimestre 2023, a TFS Financial Corporation atende clientes de hipotecas residenciais com o seguinte profile:

Segmento de hipoteca	Volume total	Tamanho médio do empréstimo
Hipotecas de compra residencial	US $ 412,6 milhões	$345,000
Refinancia hipotecas	US $ 187,3 milhões	$289,000

Clientes bancários da comunidade local

A TFS Financial atende clientes bancários comunitários locais principalmente no nordeste de Ohio com as seguintes características:

• Base total de depósito: US $ 4,8 bilhões
• Número de centros bancários locais: 28
• Concentração geográfica: área metropolitana de Cleveland

Pequenas e médias empresas

Detalhes do segmento bancário de negócios:

Categoria de empréstimos para negócios	Portfólio total de empréstimos	Tamanho médio do empréstimo
Imóveis comerciais	US $ 623,4 milhões	US $ 1,2 milhão
Linha de crédito comercial	US $ 184,6 milhões	$275,000

Poupadores e investidores individuais

Redução de produtos bancários individuais:

• Contas de poupança total: 127.400
• Contas de investimento total: 38.600
• Saldo médio da conta de poupança: US $ 42.300

Primeiros compradores de casas

Estatísticas do segmento de compra de casa pela primeira vez:

Métrica	Valor
Hipotecas totais pela primeira vez	US $ 276,5 milhões
Empréstimo médio pela primeira vez pela primeira vez	$268,000
Porcentagem de portfólio total de hipotecas	22.4%

TFS Financial Corporation (TFSL) - Modelo de negócios: Estrutura de custos

Despesas operacionais de ramificação

Para o ano fiscal de 2023, a TFS Financial Corporation relatou despesas operacionais de US $ 37,4 milhões.

Categoria de despesa	Valor ($)
Aluguel e ocupação	15,600,000
Utilitários	3,200,000
Manutenção	5,800,000
Seguro	2,900,000

Manutenção de infraestrutura de tecnologia

Os custos de manutenção de infraestrutura de tecnologia para 2023 totalizaram US $ 22,6 milhões.

• Atualizações de hardware de TI: US $ 8.700.000
• Licenciamento de software: US $ 6.500.000
• Sistemas de segurança cibernética: US $ 4.200.000
• Infraestrutura de rede: US $ 3.200.000

Compensação dos funcionários

A compensação total dos funcionários em 2023 foi de US $ 89,5 milhões.

Tipo de compensação	Valor ($)
Salários da base	62,300,000
Bônus	12,500,000
Benefícios	14,700,000

Custos de conformidade regulatória

As despesas de conformidade regulatória de 2023 totalizaram US $ 16,3 milhões.

• Taxas legais e de consultoria: US $ 7.200.000
• Software de conformidade: US $ 3.500.000
• Programas de treinamento: US $ 2.800.000
• Auditoria e relatórios: US $ 2.800.000

Despesas de marketing e aquisição de clientes

Os custos de marketing e aquisição de clientes para 2023 foram de US $ 12,7 milhões.

Canal de marketing	Valor ($)
Publicidade digital	4,900,000
Mídia tradicional	3,200,000
Patrocínio da comunidade	2,300,000
Marketing direto	2,300,000

TFS Financial Corporation (TFSL) - Modelo de negócios: fluxos de receita

Receita de juros de empréstimos hipotecários

Para o ano fiscal de 2023, informou a TFS Financial Corporation US $ 203,4 milhões na receita total de juros das atividades de empréstimos hipotecários.

Categoria de empréstimos hipotecários	Valor da receita
Juros de hipoteca residencial	US $ 186,2 milhões
Juros de hipoteca comercial	US $ 17,2 milhões

Taxas de conta de depósito

Taxas de conta de depósito geradas US $ 12,7 milhões em receita para a corporação em 2023.

• Taxas mensais de manutenção
• Cobranças de cheque especial
• Taxas de transação ATM

Comissões de produtos de investimento

Comissões de produtos de investimento totalizaram US $ 5,3 milhões No ano fiscal de 2023.

Encargos do Serviço Bancário

As cobranças de serviço bancário foram responsáveis ​​por US $ 8,9 milhões em receita.

Tipo de cobrança de serviço	Valor da receita
Taxas de transferência de fio	US $ 2,1 milhões
Taxas de pesquisa de conta	US $ 1,6 milhão
Encargos de serviço diversos	US $ 5,2 milhões

Taxas de originação de empréstimos

Taxas de originação de empréstimo alcançadas US $ 16,5 milhões em 2023.

• Taxas de originação de hipotecas residenciais: US $ 14,2 milhões
• Taxas de originação de empréstimos comerciais: US $ 2,3 milhões

TFS Financial Corporation (TFSL) - Canvas Business Model: Value Propositions

Commitment to home ownership and financial security for customers

TFS Financial Corporation's mission centers on helping people achieve the dream of home ownership and financial security. The company reported record earnings of $91 million for the fiscal year ended September 30, 2025. This performance was supported by a strong capital position, with the Holding Company's Tier 1 capital ratio near 11%, specifically reported at 10.76% of net average assets as of September 30, 2025. The Association's Tier 1 leverage capital was 10.11% of net average assets at the same date. The company operates as a well capitalized and profitable financial institution.

Exceptional personal service, a cornerstone of the business model

Exceptional personal service is a primary value reflected in product design and operations. The company is in the process of implementing a new core processing system, intended to go live in July 2026, which is meant to modernize operations and enhance the customer experience. TFS Financial Corporation provides its services across 28 states and the District of Columbia.

Competitive, low-cost residential mortgage and home equity products

The focus on competitive products is evident in origination volume and margin performance. For the fiscal year ended September 30, 2025, TFS Financial Corporation originated or acquired $1.19 billion of residential mortgage loans and $2.52 billion of home equity loans and lines of credit. The net interest margin reached 1.81% for the quarter ended June 30, 2025, marking a nine-quarter high. Home equity loans and lines of credit balances stood at $4.58 billion as of June 30, 2025.

Here's a quick look at key financial performance metrics for the fiscal year ended September 30, 2025:

Metric	Amount/Value	Context/Date
Net Income (FY2025)	$91.0 million	Fiscal Year Ended September 30, 2025
Net Interest Income (FY2025)	$292.7 million	Fiscal Year Ended September 30, 2025
Total Assets	$17.38 billion	As of June 30, 2025
Home Equity Loans & Lines of Credit	$4.58 billion	As of June 30, 2025
Residential Mortgage Loans Originated/Acquired (FY2025)	$1.19 billion	Fiscal Year Ended September 30, 2025

Stable and secure deposit products with high FDIC insurance coverage

Deposit gathering remains a core activity, supporting the loan portfolio. Total deposits reached $10.45 billion at September 30, 2025, an increase of $251.9 million from September 30, 2024. Deposits include Certificates of Deposit, Savings Accounts, Checking Accounts, and Money Market Deposit Accounts. Deposits are automatically insured by the Federal Deposit Insurance Corporation (FDIC) to at least $250,000 per depositor, per IDI, for these traditional deposit accounts.

The composition of deposit growth for the fiscal year ended September 30, 2025, was as follows:

• Increase in Certificates of Deposit: $453.4 million
• Decrease in Savings Accounts: $84.1 million
• Decrease in Checking Accounts: $44.1 million
• Decrease in Money Market Deposit Accounts: $64.8 million

Community revitalization efforts in Cleveland, Ohio, where the main office is located

TFS Financial Corporation, through its subsidiary Third Federal Savings and Loan Association of Cleveland, maintains a long-term revitalization program focused on the Broadway-Slavic Village neighborhood in Cleveland, Ohio, where its main office is located. This effort includes being the developer of a community of 42 homes intended to serve the low- to moderate-income homeowner. The company supports educational programs established and/or supported in this community.

TFS Financial Corporation (TFSL) - Canvas Business Model: Customer Relationships

TFS Financial Corporation and its subsidiaries, including Third Federal Savings and Loan Association of Cleveland, operate under primary values of Love, Trust, Respect, and a Commitment to Excellence, along with Having Fun.

High-touch, personal service model through branch network

The Association maintains a physical presence in core markets. As of June 30, 2023, the Association had 16 full-service branches located in Florida counties including Pasco, Pinellas, Hillsborough, Sarasota, Lee, Collier, Palm Beach, and Broward.

The branch network also includes offices in Ohio across Cuyahoga, Lake, Lorain, Medina, and Summit counties, with regional loan production offices in Columbus and Cincinnati areas.

The majority of the Association's deposits as of June 30, 2023, were held in Cuyahoga County, Ohio, totaling $5.0 billion.

Automated and self-service options via online and mobile banking

TFS Financial Corporation is preparing for a significant digital enhancement, with a new system implementation intended to go live in July 2026 to modernize operations and enhance the customer experience.

For the broader industry in 2025, over 50% of logins into the Q2 Digital Banking Platform are happening through mobile devices.

Relationship-focused approach to foster a loyal customer base

The structure of TFS Financial Corporation inherently supports a relationship focus, as on September 30, 2025, approximately 81% of the Holding Company's outstanding shares were owned by the federally chartered mutual holding company, Third Federal Savings and Loan Association of Cleveland, MHC.

Capital strength supports this focus, with the Company's Tier 1 (leverage) capital at 10.76% of net average assets as of September 30, 2025.

• Total consolidated assets were $17.5 billion at September 30, 2025.
• Total allowance for credit losses was $104.4 million at September 30, 2025.
• Net income for the fiscal year ended September 30, 2025, was $91.0 million.
• The interest rate spread for the quarter ended September 30, 2025, was 1.54%.

Direct communication for deposit promotions (e.g., promotional CDs)

Direct communication efforts for deposit promotions have yielded significant results, as evidenced by the following deposit growth metrics:

Deposit Metric	Amount/Change	Reporting Period End Date	Citation Index
Growth from Special CD Offering	$350.0 million	December 31, 2024	1
Increase in Retail Certificates of Deposit (CDs)	$227.7 million	March 31, 2025	8

The weighted average cost of CDs decreased by 11 basis points during the quarter ended December 31, 2024, following the special CD offering.

The increase in retail deposits during the quarter ended March 31, 2025, was achieved through competitive rate and enhanced product offerings, supported by marketing efforts.

TFS Financial Corporation (TFSL) - Canvas Business Model: Channels

You're looking at how TFS Financial Corporation (TFSL) gets its products-deposits and loans-into the hands of customers. It's a mix of old-school brick-and-mortar and a broad, digitally-supported reach, which is key given their focus on mortgages.

Network of Physical Branch Locations in Ohio and Florida

TFS Financial Corporation still relies on a physical footprint, concentrated in its home base and a key expansion state. As of September 30, 2025, the structure of their full-service branches and lending offices was quite specific.

The Association, Third Federal Savings and Loan Association of Cleveland, maintains a physical presence designed to serve its core community and regional markets.

Location Type	Region	Count (as of 9/30/2025)
Full Service Branches	Northeast Ohio	21
Lending Offices	Central and Southern Ohio	2
Full Service Branches	Florida	15

This setup shows a clear emphasis on Ohio, where they have 23 locations dedicated to service and lending, complementing the 15 branches in Florida. Honestly, this physical network anchors their retail deposit gathering.

Digital Channels for Online Banking, Savings, and Loan Applications

While the physical network is important, TFS Financial Corporation is clearly investing in the digital side to modernize. They are in the process of implementing a new core processing system, which is intended to go live in July 2026, specifically to modernize operations and boost efficiency to enhance the customer experience. This modernization is a channel enhancement, even if the go-live date is slightly past the fiscal year end.

The digital channel supports deposit growth, as seen by the increase in retail certificates of deposit, which was achieved through competitive rates and enhanced product offerings, supported by marketing efforts. For example, retail certificates of deposit increased by $453.4 million for the fiscal year ended September 30, 2025. That's a big number flowing through their systems.

Direct-to-Consumer Marketing for Deposit and Loan Products Across 28 States

TFS Financial Corporation uses direct-to-consumer efforts to push lending activities beyond Ohio and Florida, moderating credit risk concentration. As of September 30, 2025, Third Federal lends in 28 states and the District of Columbia. This broad lending footprint is supported by their internet site and customer service call center, alongside direct mail marketing.

The success of this multi-state approach is measurable in their originations:

• Of the total mortgage loan originations and acquisitions for the year ended September 30, 2025, 28.9% were secured by properties in states other than Ohio or Florida.
• For the nine months ended June 30, 2025, 86% of originated and acquired mortgage loans were purchases.

The marketing spend reflects this reach; total non-interest expense included an increase of $1.2 million in marketing services for the quarter ended September 30, 2025, though this was down 2.3% for the quarter compared to the prior quarter.

Secondary Market for Selling Fixed-Rate Mortgage Loans

Managing interest rate risk is a key function of this channel. TFS Financial Corporation selectively sells a portion of its long-term, fixed-rate mortgage loans into the secondary market, primarily to Fannie Mae, either as whole loans or within mortgage-backed securities. This is a deliberate action to manage their asset duration.

The activity related to these forward sales shows up in their held-for-sale portfolio. At June 30, 2025, loans held for sale increased to $31.0 million from $5.8 million at March 31, 2025, due to an increase in loans committed to future delivery contracts with Fannie Mae. Furthermore, non-interest income, which includes the net gain on the sale of loans, increased by $1.6 million for the quarter ended September 30, 2025, compared to the prior quarter.

Finance: draft 13-week cash view by Friday.

TFS Financial Corporation (TFSL) - Canvas Business Model: Customer Segments

Retail consumers seeking residential mortgage and home equity loans

The loan portfolio held for investment, net of allowance and deferred loan expenses, stood at $15.66 billion as of September 30, 2025.

For the fiscal year ended September 30, 2025, loans originated and acquired included $1.19 billion of residential mortgage loans and $2.52 billion of home equity loans and lines of credit.

Of the mortgage loans originated during the nine months ended June 30, 2025, 86% were purchases and 12% were adjustable rate loans.

Loan Category	Balance as of September 30, 2025	Percentage of Portfolio
Residential Core Mortgages	$10.80 billion	68.9%
Home Equity Lines of Credit (HELOCs)	$4.06 billion	25.9%
Home Equity Loans	$749.5 million	4.8%

Home equity loans and lines of credit totaled $4.81 billion at September 30, 2025.

Retail depositors seeking stable, insured savings products (CDs, savings, checking)

Total Deposits reached $10.45 billion at September 30, 2025.

The growth in deposits was driven by retail Certificate of Deposit (CD) accounts, which increased by $202.9 million between June 30, 2025, and September 30, 2025.

The composition of deposit changes from June 30, 2025, to September 30, 2025, included:

• Savings accounts decreased by $57.4 million.
• Checking accounts decreased by $24.8 million.
• Money market deposit accounts decreased by $15.1 million.

The majority of deposit accounts fall within FDIC insurance limits, and core deposits remain stable. Brokered deposits were $976.5 million at June 30, 2025.

Homeowners in core markets of Ohio and Florida (high loan concentration)

The loan book concentration in Ohio and Florida poses regional economic exposure.

As of September 30, 2025, the branch network supporting these core markets included:

• 21 full service branches in Northeast Ohio.
• Two lending offices in Central and Southern Ohio.
• 15 full service branches throughout Florida.

The Company is headquartered in Cleveland, Ohio.

Low- to moderate-income homeowners supported by community programs

The Association has been the developer of a community of 42 homes intended to serve the low- to moderate-income homeowner in the Broadway-Slavic Village neighborhood in Cleveland, Ohio.

TFS Financial Corporation (TFSL) - Canvas Business Model: Cost Structure

You're looking at the core expenses that drive TFS Financial Corporation's operations as of late 2025. The cost structure is heavily influenced by funding costs and operating overhead, which you need to watch closely.

High interest expense on deposits, driven by 81.1% CD concentration

The cost of funding remains a major component. While retail deposits grew, lifting total deposits to $10.40 billion as of March 31, 2025, and further to $10.47 billion at September 30, 2025, the mix matters. The structure relies significantly on Certificates of Deposit (CDs), with the concentration noted at 81.1% of the funding base. This concentration means the interest expense on deposits is highly sensitive to prevailing market rates for time deposits.

Significant non-interest expense (salaries, employee benefits, marketing, FDIC premiums)

Non-interest expense shows variability quarter-to-quarter, often driven by discretionary spending like marketing. For the quarter ended March 31, 2025, total non-interest expense was $51.1 million, a 6.7% increase from the prior quarter's $47.9 million. Conversely, for the quarter ended September 30, 2025, total non-interest expense was $52.0 million, down 2.3% from the $53.2 million reported for the quarter ended June 30, 2025. Here's a breakdown of the key drivers from the March 31, 2025 quarter:

Expense Category	Amount of Increase (QoQ, Q2 2025)	Quarterly Amount (Q2 2025)
Total Non-Interest Expense	+$3.2 million	$51.1 million
Salaries and Employee Benefits	+$1.1 million	Not explicitly stated for Q2 2025
Marketing Services	+$1.0 million	Not explicitly stated for Q2 2025
Office Property, Equipment and Software (Data Processing)	+$0.8 million	Not explicitly stated for Q2 2025

Looking at the six-month period ending March 31, 2025, total non-interest expense was $99.0 million, a 3.4% decrease from the prior year's $102.5 million. This six-month period saw decreases in specific areas:

• Federal (FDIC) insurance premiums: decreased by $0.5 million.
• Marketing costs: decreased by $1.2 million.
• Salaries and employee benefits: decreased by $0.3 million.

Provision for credit losses (e.g., $1.5 million in Q2 2025)

The charge against earnings for potential loan losses shifted. TFS Financial Corporation recorded a provision for credit losses of $1.5 million for the quarter ended March 31, 2025, compared to a $1.5 million release in the preceding quarter. For the full fiscal year ended September 30, 2025, the company recorded a provision of $2.5 million. The total allowance for credit losses stood at $99.9 million, or 0.65% of total loans receivable, at March 31, 2025.

Capital expenditure for the new core processing system implementation

The company is investing in future efficiency, specifically with a new core processing system implementation intended to go live in July 2026. While a specific capital expenditure amount for this project isn't immediately available, management anticipates that information technology and related expenses will increase in the periods following the system's implementation. That's a defintely forward-looking cost to track.

Finance: draft 13-week cash view by Friday.

TFS Financial Corporation (TFSL) - Canvas Business Model: Revenue Streams

You're looking at the core ways TFS Financial Corporation brings in money, which for a savings and loan holding company like this, centers heavily on the spread between what it earns on assets and what it pays on liabilities. Honestly, the numbers for fiscal year 2025 show a solid performance, driven by both core lending and asset management activities.

The primary engine for TFS Financial Corporation's revenue is Net Interest Income (NII). For the fiscal year ended September 30, 2025, the NII totaled $292.7 million, which was a 5.1% increase from the prior year. This growth was attributed to improved net interest margins, which hit 1.76% for FY 2025, up from 1.69% in FY 2024. This improvement shows they are managing the cost of their funding sources effectively while getting better yields on their assets, like loans.

Beyond the interest spread, the company generates significant revenue from non-interest sources. Total non-interest income for fiscal year 2025 reached $28.8 million, a 16.6% jump year-over-year. This category is where you find the gains from selling off assets and the fees you asked about.

Here's a look at the key revenue components based on the fiscal year 2025 results:

Revenue Component	FY 2025 Amount (Millions USD)	Year-over-Year Change
Net Interest Income (NII)	$292.7	+5.1%
Total Non-interest Income	$28.8	+16.6%
Net Income (Overall Profit)	$91.0	+14.3%

The non-interest income is a mix, and we can see the drivers for that growth. The increase in fees and service charges, which is where you'd find your loan origination and servicing fees, was a key contributor. Specifically, the increase in fees and service charges, net of amortization, was $1.4 million for the full year, largely driven by fee income earned on home equity lines of credit.

The net gain on the sale of loans was another major piece of that non-interest income, increasing by $2.6 million for the fiscal year 2025. This shows a strategic decision to selectively sell loans, like agency-compliant, long-term, fixed-rate mortgage loans, into the secondary market, with $411.3 million of such loans sold or committed to be sold during FY 2025. The company also serviced $2.13 billion of loans they originated and sold to investors as of September 30, 2025, which generates servicing fee revenue.

The breakdown of the non-interest income streams for FY 2025 looks something like this, based on the reported changes:

• Fees and service charges, net of amortization: Increased by $1.4 million, largely from home equity line of credit fees.
• Net gain on the sale of loans: Increased by $2.6 million.
• Interest and dividend income from investment securities: This specific line item's dollar value isn't explicitly isolated in the top-line FY 2025 summary, but it forms part of the remaining non-interest income not detailed by the increases above.
• Loan origination and servicing fees: Included within the $1.4 million increase in fees and service charges, net of amortization.

To be defintely clear, the revenue streams are:

• Net Interest Income (NII) from loans: $292.7 million in FY 2025.
• Non-interest income: Totaling $28.8 million in FY 2025.
• Net gain on the sale of loans: A major component of non-interest income, contributing to its growth.
• Loan origination and servicing fees: Reflected in the $1.4 million increase in fees and service charges, net of amortization.

Finance: draft the Q1 2026 revenue projection based on Q4 2025 run-rate by next Tuesday.