Cintas Corporation (CTAS): Business Model Canvas [Jan-2025 Mise à jour]

Dans le monde dynamique des services aux entreprises, Cintas Corporation est un titan de solutions de travail, transformant la façon dont les entreprises abordent les services de gestion, de sécurité et d'installation uniformes. Avec un modèle commercial méticuleusement conçu qui s'étend sur plusieurs industries, Cintas a révolutionné la façon dont les organisations maintiennent des normes professionnelles, offrant des services complets et innovants qui vont bien au-delà de la location uniforme traditionnelle. Des usines de fabrication aux établissements de santé, leur approche unique combine une technologie de pointe, de vastes réseaux à l'échelle nationale et des solutions personnalisables qui répondent aux besoins nuancés des entreprises dans divers secteurs.

Cintas Corporation (CTAS) - Modèle d'entreprise: partenariats clés

Fournisseurs uniformes et fabricants de textiles

Cintas s'associe à plusieurs fabricants de textiles pour soutenir ses services d'uniforme et d'installation:

Partenaire	Détails du partenariat	Volume annuel
Systèmes textiles américains	Fournisseur de tissu uniforme primaire	42,3 millions de dollars en contrats textiles
Milliken & Entreprise	Développement de tissus spécialisés	18,7 millions de dollars en accords textiles spécialisés

Fabricants d'équipements de blanchisserie industriels

Partenariats critiques dans les infrastructures de blanchisserie:

• Jensen Industries - Équipement de lavage industriel
• Kannegiesser USA - Systèmes de traitement des textiles
• Systèmes de blanchisserie Alliance

Partenaire d'équipement	Investissement	Achat d'équipement annuel
Jensen Industries	Partenariat stratégique à long terme	22,5 millions de dollars en équipement
Kannegiesser USA	Technologie avancée de traitement des textiles	17,9 millions de dollars en systèmes

Fournisseurs de services de sécurité et d'installation

Collaborations stratégiques dans les équipements et services de sécurité:

• Entreprise 3M - Équipement de sécurité
• Grainger - Supplies d'entretien des installations
• MSC Industrial Supply

Réseaux et franchises commerciales locales

Écosystème de partenariat local étendu:

Type de réseau	Nombre de partenariats	Revenus annuels du réseau
Associations d'entreprises locales	287 partenariats actifs	63,4 millions de dollars de revenus du réseau
Réseaux de franchise régionaux	124 connexions de franchise	41,2 millions de dollars de revenus liés à la franchise

Partners de la technologie et de l'intégration des logiciels

Collaborations de technologie avancée:

• Microsoft Azure - Infrastructure cloud
• SAP - Planification des ressources d'entreprise
• Salesforce - Gestion de la relation client

Partenaire technologique	Focus d'intégration	Investissement technologique annuel
Microsoft Azure	Cloud Computing et gestion des données	14,6 millions de dollars
SÈVE	Solutions logicielles d'entreprise	9,3 millions de dollars

Cintas Corporation (CTAS) - Modèle d'entreprise: activités clés

Services de location et de nettoyage d'uniformes industrielles

Les Cintas ont traité environ 1,2 milliard de livres de lessive au cours de l'exercice 2023. La société conserve plus de 70 installations de linge à travers l'Amérique du Nord.

Catégorie de service	Volume annuel	Lieux de traitement
Nettoyage d'uniforme industriel	1,2 milliard de livres	Plus de 70 installations

Entretien des installations et gestion de l'offre

Cintas dessert plus d'un million de clients dans divers secteurs avec des solutions de maintenance des installations.

• Services d'hygiène des toilettes
• Solutions de soins au sol
• Gestion des premiers soins et des produits de sécurité
• Alimentation chimique de nettoyage

Développement et distribution des produits de sécurité

Cintas a investi 37,4 millions de dollars dans la recherche et le développement au cours de l'exercice 2023. La société propose plus de 5 000 produits de sécurité.

Investissement en R&D	Produits de sécurité totaux	Programmes de formation à la sécurité
37,4 millions de dollars	5,000+	Modules de formation complète en matière de sécurité

Conception uniforme personnalisée et marque

Cintas fournit des services de personnalisation pour plus de 300 000 entreprises à l'échelle nationale.

• Conception uniforme spécifique à la marque
• Broderie et placement du logo
• Solutions uniformes spécifiques à l'industrie

Solutions complètes de services commerciaux

Les Cintas ont généré 9,3 milliards de dollars de revenus pour l'exercice 2023, avec un revenu net de 1,2 milliard de dollars.

Revenus totaux	Revenu net	Clientèle
9,3 milliards de dollars	1,2 milliard de dollars	1 million + entreprises

Cintas Corporation (CTAS) - Modèle d'entreprise: Ressources clés

Réseau de services national étendu

En 2024, Cintas exploite 460 installations à travers les États-Unis et le Canada. La société maintient un réseau de services complet couvrant 99,4% des codes postaux américains.

Métrique	Valeur
Total des installations	460
Couverture géographique	99,4% des codes postaux américains

Installations avancées de blanchisse industrielle

Cintas a investi 1,2 milliard de dollars dans l'infrastructure de blanchisserie industrielle, avec 47 centres de traitement des textiles avancés équipés de technologies de nettoyage de pointe.

• Investissement total dans les infrastructures de blanchisse: 1,2 milliard de dollars
• Nombre de centres de traitement textile: 47
• Capacité de blanchisse annuelle: 5,2 millions de vêtements par semaine

Technologie et plateformes logicielles propriétaires

Cintas a alloué 185 millions de dollars pour le développement de la technologie et les infrastructures numériques au cours de l'exercice 2023.

Catégorie d'investissement technologique	Dépenses annuelles
Développement de plate-forme numérique	95 millions de dollars
Logiciel et infrastructure informatique	90 millions de dollars

Main-d'œuvre qualifiée avec une formation spécialisée

Cintas emploie 49 700 employés à temps plein avec un investissement de formation moyen de 2 350 $ par employé par an.

• Total des employés: 49 700
• Investissement de formation annuel moyen par employé: 2 350 $
• Pourcentage d'employés avec des certifications spécialisées: 68%

Systèmes de gestion des stocks robustes

La société maintient un inventaire d'une valeur de 672 millions de dollars, avec un ratio de roulement des stocks sophistiqué de 4,8.

Métrique des stocks	Valeur
Valeur d'inventaire total	672 millions de dollars
Ratio de rotation des stocks	4.8

Cintas Corporation (CTAS) - Modèle d'entreprise: propositions de valeur

Solutions complètes de sécurité au travail

Cintas fournit aux solutions de sécurité avec un chiffre d'affaires annuel de 7,3 milliards de dollars en uniforme et en installation pour 2023. La société propose Plus d'un million de produits de sécurité au travail dans plusieurs industries.

Catégorie de produits de sécurité	Contribution annuelle des revenus
Kits de premiers soins	385 millions de dollars
Signalisation de sécurité	214 millions de dollars
Équipement de protection contre les incendies	472 millions de dollars

Image professionnelle cohérente pour les entreprises

Cintas sert Environ 1 million de clients commerciaux avec des services d'uniforme et d'image.

• Location uniforme pour plus de 30 industries
• Services de broderie de logo personnalisés
• Gestion de l'apparence professionnelle

Gestion efficace des uniformes et des installations

L'entreprise exploite 460 installations à travers l'Amérique du Nord avec une flotte de 23 000 véhicules pour la prestation de services.

Segment de service	Revenus de 2023
Location uniforme	4,2 milliards de dollars
Services de facilité	2,1 milliards de dollars

Boungeage de service rentable

CINTAS propose des forfaits de service intégrés avec une économie moyenne des clients de 17% par rapport à l'approvisionnement en service individuel.

• Services d'uniforme et d'installation groupés
• Packages de solutions de sécurité complètes
• Programmes de maintenance intégrés

Offres de services commerciaux personnalisables

Proposer Solutions de service personnalisées Dans plus de 30 industries avec un taux de rétention de clientèle de 99,5%.

Segment de l'industrie	Niveau de personnalisation
Fabrication	Haute personnalisation
Soins de santé	Solutions spécialisées
Hospitalité	Programmes uniformes sur mesure

Cintas Corporation (CTAS) - Modèle d'entreprise: relations avec les clients

Contrats de service à long terme

Cintas maintient 97% de taux de rétention de la clientèle pour les services de location uniformes. La durée moyenne du contrat est de 3 à 5 ans avec des taux de renouvellement de 92%. Total des contrats de service d'une valeur de 6,2 milliards de dollars à l'exercice 2023.

Type de contrat	Durée moyenne	Taux de renouvellement
Location uniforme	4 ans	92%
Services de premiers secours	3 ans	88%
Services de facilité	5 ans	95%

Gestion de compte dédiée

Cintas utilise 364 gestionnaires de comptes dédiés au service des clients de niveau d'entreprise. Le gestionnaire de compte moyen gère 47 comptes d'entreprise avec des revenus annuels par gestionnaire de 3,2 millions de dollars.

Support client personnalisé

• Support client 24/7 disponible
• Temps de réponse en moins de 2 heures pour les demandes de service critiques
• Équipe de support multilingue couvrant 3 langues

Plateformes de gestion des services en ligne

La plate-forme numérique Cintasone dessert 89 000 clients commerciaux actifs. Les fonctionnalités de la plate-forme comprennent:

• Suivi des stocks en temps réel
• Soumissions de demande de service
• Gestion de facturation

Évaluations régulières de la satisfaction des clients

Métrique	Score	Année
Score de promoteur net	71	2023
Indice de satisfaction client	4.6/5	2023

Cintas Corporation (CTAS) - Modèle d'entreprise: canaux

Équipe de vente directe

En 2024, Cintas Corporation maintient une force de vente directe d'environ 8 500 représentants commerciaux. L'équipe de vente a généré 8,2 milliards de dollars de revenus pour l'exercice 2023.

Métrique du canal de vente	2023 données
Nombre de représentants commerciaux	8,500
Revenus de ventes directes	8,2 milliards de dollars
Revenu moyen par représentant des ventes	$964,705

Plateformes de commande en ligne

Cintas exploite une plate-forme numérique complète avec les caractéristiques des canaux numériques suivants:

• Système de commande en ligne avec une disponibilité de 99,7%
• Téléchargements d'applications mobiles: 275 000
• Volume de transaction numérique: 62% du total des commandes

Centres de services régionaux

Cintas maintient 220 centres de service à travers l'Amérique du Nord, permettant une distribution locale et un service client efficaces.

Détails du centre de service	2024 données
Total des centres de service	220
Couverture géographique	États-Unis et Canada
Zone de service moyenne par centre	5 500 miles carrés

Réseaux de référence partenaires

Cintas collabore avec approximativement 3 750 partenaires commerciaux Dans divers industries, générant environ 18% des revenus totaux basés sur l'orientation.

Salon du commerce et marketing d'événements de l'industrie

En 2023, les Cintas ont participé à 87 événements de l'industrie avec les mesures d'engagement suivantes:

• Total des salons du commerce: 42
• Conférences de l'industrie fréquentées: 45
• Génération de leads estimée: 6 500 contacts commerciaux potentiels
• Le taux de conversion des émissions commerciales Leads: 14,3%

Cintas Corporation (CTAS) - Modèle d'entreprise: segments de clientèle

Petites à grandes entreprises dans toutes les industries

Au quatrième trimestre 2023, Cintas dessert environ 1 million d'entreprises à travers les États-Unis. Les revenus annuels de ce segment ont atteint 8,2 milliards de dollars en 2023.

Taille de l'entreprise	Nombre de clients	Contribution des revenus
Petites entreprises	650,000	3,1 milliards de dollars
Entreprises moyennes	250,000	3,5 milliards de dollars
Grandes entreprises	100,000	1,6 milliard de dollars

Secteurs de fabrication et industriels

Les clients de la fabrication représentent 35% de la clientèle totale de Cintas, générant 2,87 milliards de dollars de revenus annuels.

• Fabrication automobile: 12 500 clients
• Machines lourdes: 8 750 clients
• Fabrication électronique: 6 250 clients

Soins de santé et centrales médicales

Le segment des soins de santé représente 22% du portefeuille de clients de Cintas, avec un chiffre d'affaires annuel de 1,804 milliard de dollars en 2023.

Type d'établissement de soins de santé	Nombre de clients	Revenu
Hôpitaux	5,200	892 millions de dollars
Cliniques	12,500	536 millions de dollars
Établissements de soins de longue durée	3,750	376 millions de dollars

Hospitalité et entreprise de restauration

Le segment de l'hospitalité génère 1,24 milliard de dollars, ce qui représente 15% du total des revenus des clients.

• Restaurants: 45 000 clients
• Hôtels: 22 500 clients
• Services de restauration: 7 500 clients

Sociétés de transport et de logistique

Le secteur des transports contribue à 984 millions de dollars, représentant 12% de la clientèle de Cintas.

Type de transport	Nombre de clients	Revenu
Entreprise de camionnage	8,750	536 millions de dollars
Entreprises maritimes	5,200	312 millions de dollars
Fournisseurs de logistique	3,750	136 millions de dollars

Cintas Corporation (CTAS) - Modèle d'entreprise: Structure des coûts

Production et maintenance uniformes

Coûts annuels de production et de maintenance uniformes: 1,2 milliard de dollars

Coût des matières premières	425 millions de dollars
Traitement du textile	325 millions de dollars
Entretien de l'équipement	210 millions de dollars
Contrôle de qualité	95 millions de dollars

Opérations d'installation de blanchisse industrielle

Total des dépenses d'exploitation de la blanchisse industrielle: 780 millions de dollars

• Utilisation de l'eau et des produits chimiques: 185 millions de dollars
• Consommation d'énergie: 210 millions de dollars
• Démontation de l'équipement: 235 millions de dollars
• Entretien des installations: 150 millions de dollars

Formation et salaires des employés

Total des dépenses liées à la main-d'œuvre: 1,5 milliard de dollars

Salaire de base	1,1 milliard de dollars
Programmes de formation	85 millions de dollars
Avantages	315 millions de dollars

Technologie et investissements logiciels

Dépenses technologiques annuelles: 245 millions de dollars

• Développement de logiciels: 95 millions de dollars
• Infrastructure informatique: 85 millions de dollars
• Cybersécurité: 40 millions de dollars
• Transformation numérique: 25 millions de dollars

Infrastructure de marketing et de vente

Total des frais de marketing et de vente: 325 millions de dollars

Compensation de l'équipe de vente	185 millions de dollars
Publicité et promotion	95 millions de dollars
Marketing numérique	45 millions de dollars

Cintas Corporation (CTAS) - Modèle d'entreprise: Strots de revenus

Services de location uniformes

Revenus annuels des services de location uniformes: 7,48 milliards de dollars (exercice 2023)

Catégorie de service	Contribution des revenus
Location d'uniformes industriels	4,2 milliards de dollars
Uniformes de restauration / service alimentaire	1,6 milliard de dollars
Services uniformes de soins de santé	1,1 milliard de dollars
Autres segments uniformes	580 millions de dollars

Contrats de maintenance des installations

Revenus annuels de l'entretien des installations: 1,95 milliard de dollars (exercice 2023)

• Services de nettoyage des toilettes
• Gestion des premiers soins et des fournitures de sécurité
• Services de soins d'entrée et de soins au sol

Ventes de produits de sécurité

Revenus de produits de sécurité annuels: 620 millions de dollars (exercice 2023)

Catégorie de produits	Revenu
Équipement de protection contre les incendies	280 millions de dollars
Produits de conformité en matière de sécurité	210 millions de dollars
Kits d'intervention d'urgence	130 millions de dollars

Frais de conception uniformes personnalisés

Revenus de conception personnalisés annuels: 185 millions de dollars (exercice 2023)

• Implémentation du logo d'entreprise
• Design de tissu spécialisé
• Personnalisation uniforme spécifique à la marque

Offres de services commerciaux supplémentaires

Revenus de services supplémentaires annuels: 420 millions de dollars (exercice 2023)

Type de service	Revenu
Services de destruction de documents	180 millions de dollars
Services de vérification des antécédents	125 millions de dollars
Autres services auxiliaires	115 millions de dollars

Cintas Corporation (CTAS) - Canvas Business Model: Value Propositions

The value proposition for Cintas Corporation centers on operationalizing preparedness for businesses across North America, which translated into a record fiscal year 2025.

Ready for the Workday® promise: clean, safe, and professional facilities

This core promise underpins the entire service offering, driving substantial financial results in fiscal 2025. The company achieved total revenue of $10.34 billion, marking a 7.7% increase year-over-year, with organic growth at 8.0%. The focus on operational excellence helped push the operating margin to an all-time high of 22.8% of revenue for the full year, up from 21.6% in fiscal 2024. The company supported this service delivery with 478 operational facilities and approximately 12,100 local delivery routes as of May 31, 2025.

Outsourced compliance and safety management (First Aid, Fire Protection)

The value of outsourcing compliance and safety is evidenced by the strong growth in the First Aid and Safety Services segment. For the full fiscal year 2025, this segment demonstrated significant momentum, with organic growth reported at 18.5% in the fourth quarter. The Fire Protection Services portion of the business also showed strength, posting 12.1% organic growth in the fourth quarter. This segment growth contributed to the overall company net income reaching $1.81 billion for fiscal 2025.

Cost-effective uniform rental and maintenance, eliminating capital outlay

The rental model inherently shifts capital expenditure away from the customer and onto Cintas Corporation's balance sheet. The Uniform Rental and Facility Services segment, the largest component of the business, generated revenue of approximately $7.98 billion in fiscal 2025, which was about 77.1% of total revenue. The company invested $408.9 million in capital expenditures during fiscal 2025, which represented 4.0% of its total revenue, to maintain and grow the service fleet, rather than the customer incurring this outlay.

High-quality, durable garments for corporate identity and image

The durability and quality of the garments and facility products support the recurring revenue stream. The gross margin for the Uniform Rental and Facility Services segment was 49.3% for the full year 2025. The company returned capital to shareholders through $611.6 million in cash dividends and repurchased 3.8 million shares for $679.3 million, reflecting confidence in the underlying asset quality supporting the service contracts.

Single-source provider for multiple essential business services

The breadth of services allows for deeper customer penetration and operational leverage. The company operates across three primary reporting groups, as detailed below for the twelve months ended May 31, 2025:

Operating Segment	FY 2025 Revenue (In thousands)	Percentage of Total Revenue	Q4 Organic Growth Rate
Uniform Rental and Facility Services	$ 7,976,073	77.1%	7.2% (Q4)
First Aid and Safety Services	N/A	11.8%	18.5% (Q4)
All Others (Includes Fire Protection)	N/A	11.1%	12.1% (Q4 Fire Protection)

The success of this bundled approach is reflected in the overall financial performance, with diluted earnings per share (EPS) increasing by 16.1% to $4.40 in fiscal 2025.

Cintas Corporation (CTAS) - Canvas Business Model: Customer Relationships

You're looking at how Cintas Corporation keeps its massive customer base locked in and growing, which is the engine behind their consistent performance. The relationship model is deeply embedded in their service structure, making it tough for customers to switch providers.

Dedicated service representatives managing weekly/bi-weekly routes

The core of the high-touch model relies on the field team. Cintas helps more than one million businesses as of May 31, 2025. These interactions happen on a regular cadence, driven by the physical network. At the end of fiscal 2025, Cintas operated approximately 12,100 local delivery routes originating from its 478 operational facilities and 12 distribution centers. This density ensures frequent, personal contact, which management sees as key to developing close personal relationships.

High-touch, recurring service model driving customer stickiness

The recurring nature of the rental service creates significant customer stickiness. Cintas reports customer retention rates at all-time highs as of their fiscal 2025 reports. Specifically, retention rates are cited around 92%. Furthermore, contracts average between 3-5 years. This combination of high retention and multi-year agreements generates the predictable recurring revenue stream that underpins the company's financial stability.

The operational scale supporting these relationships is impressive:

Metric	Value (as of May 31, 2025)	Context
Total Customers Served	Over 1,000,000	Across all types and sizes
Customer Retention Rate	Reported as high as 92%	Cited as an all-time high
Average Contract Term	3-5 years	Contributes to recurring revenue
Local Delivery Routes	Approximately 12,100	The physical touchpoint for service
Revenue Concentration Limit	No single customer > 1% of total revenue	Mitigates customer loss risk

Relationship-based selling, focusing on cross-selling new services

The frequent service visits are explicitly used to drive penetration into existing accounts. Revenue growth in fiscal 2025 was driven by the penetration of additional products and services into existing customers. Honestly, this is where the real growth is found; 60% of their new business comes from customers who were not previously in a rental program. This suggests that the initial uniform service acts as a gateway to sell facility services, first aid, or fire protection.

National Account Program for large, multi-location customers

For the largest customers, Cintas deploys the National Account Program. This program is designed to offer dedicated, reliable support at every level, from executive to local service. The program ensures nationwide coverage, providing 100% coverage for the nation's 250 largest markets. This structure allows Cintas to manage complex, large-scale accounts while still leveraging their local service infrastructure.

Digital tools for account management and service requests

To balance the high-touch physical service, Cintas integrates digital transparency. Qualified National Accounts get access to manage their account at their convenience using the myCintas app. This is paired with TruCount™ inventory tracking technology to ensure accurate product delivery and inventory management, which helps provide peace of mind for the customer. The total revenue for the segment supporting these services, Uniform Rental and Facility Services, was the largest contributor to the fiscal 2025 total revenue of $10.34 billion.

Finance: draft 13-week cash view by Friday.

Cintas Corporation (CTAS) - Canvas Business Model: Channels

You're looking at how Cintas Corporation gets its value proposition-image enhancement, safety, and cleanliness-into the hands of over one million businesses. The channel strategy is heavily weighted toward direct, route-based service, but it's supported by a significant physical footprint and digital access points.

The core of Cintas Corporation's distribution relies on its massive, dedicated direct sales force and the logistics network that supports them. This is not a passive distribution model; it's an active, relationship-driven approach.

• Direct sales force of approximately 8,500 representatives.
• Local delivery routes originating from processing plants, totaling approximately 12,100 as of May 31, 2025.
• Network of 12 distribution centers for product fulfillment.

The physical infrastructure supporting these channels is substantial. Cintas Corporation owns or leases approximately 22,900 vehicles to service its routes and support its sales and management teams. This physical presence is anchored by a network of operational facilities.

Facility Type	Number of Facilities (as of May 31, 2025)
Total Operational Facilities	478
Rental Processing Plants	210
Distribution Centers	12

For direct sales and service ordering, Cintas Corporation uses its corporate website, www.cintas.com, as a channel for routine distribution of important information, including news releases and financial data, and for complying with Regulation FD disclosure obligations. While the company serves over one million businesses, the Uniform Direct Sale operating segment represented approximately 5% of the Company's total revenue for fiscal 2025.

Growth in channel density and geographic reach is aggressively pursued through mergers and acquisitions. This strategy allows Cintas Corporation to quickly absorb established customer bases and new routes, bolstering its local service model. For the fiscal year ended May 31, 2025, Cintas Corporation acquired businesses for a total of $232.9 million. To be fair, the company has completed 14 acquisitions in total across its history, though the most recent completed one was in March 2024.

Here's the quick math on the workforce supporting these channels: Cintas Corporation employed approximately 48,300 employee-partners globally as of May 31, 2025. That sales force number, if accurate at 8,500, represents a significant portion of the total workforce dedicated to direct customer interaction and service delivery. What this estimate hides is the split between sales representatives and route service personnel, both critical to the channel.

Finance: draft 13-week cash view by Friday.

Cintas Corporation (CTAS) - Canvas Business Model: Customer Segments

You're looking at the core of Cintas Corporation's business-who they serve and how they reach them. Honestly, it's a massive footprint, which is key to their stability.

Cintas Corporation serves over one million businesses across the U.S., Canada, and Latin America as of May 31, 2025. This sheer volume means no single customer is a major risk; in fact, no individual customer accounts for greater than one percent of Cintas' total revenue. That's a defintely strong diversification point.

The customer base is intentionally broad, covering two main groups:

• Small and midsize businesses (SMBs) across North America.
• Large corporations with multi-location operations.

The company's strategy relies on penetrating this fragmented market. For example, about 60% of its annual sales growth derives from new customer wins, showing a constant drive to broaden the customer base, even with over a million locations already served. Cintas' operational scale supports this reach, evidenced by approximately 12,100+ local delivery routes as of May 31, 2025.

The services Cintas provides naturally align with specific customer needs, particularly around compliance and image. This means they target:

• Businesses prioritizing workplace safety and regulatory compliance, especially given their First Aid, Safety, and Fire Protection offerings.
• Customers across diverse industries, including manufacturing, healthcare, hospitality, service, and retail, who all need consistent, clean, and safe work environments.

Here's a quick look at the scale and financial context of these customer segments based on the Fiscal Year 2025 results:

Metric	Value (FYE May 31, 2025)	Context
Total Customers Served	Over 1 million	Businesses in the U.S., Canada, and Latin America.
Total Revenue	$10.34 billion	Total revenue for the fiscal year.
Uniform Rental & Facility Services Revenue Share	77.1%	The primary revenue driver from this segment of customers.
First Aid & Safety Services Revenue	$1.22 billion	Revenue from customers prioritizing safety and compliance services.
Max Single Customer Revenue Contribution	Less than 1%	Indicates high customer diversification.
Forbes Global 2000 Rank	No. 814	Reflects the size of the customer base and overall enterprise scale.

The focus on frequent service visits-via those 12,100+ routes-helps Cintas increase penetration of additional products and services into existing customers. So, while you have over a million locations, the strategy is to deepen the relationship with each one, rather than just chasing new logos.

Cintas Corporation (CTAS) - Canvas Business Model: Cost Structure

The Cost Structure for Cintas Corporation is heavily weighted toward operational expenses supporting its vast route-based service delivery model and the underlying asset base required for textile processing.

High variable costs related to labor, fuel, and utilities for routes are a constant pressure point. While specific labor and fuel dollar amounts aren't itemized separately from total operating costs, the company noted that energy expenses (gasoline, natural gas, and electricity) were 20 basis points lower for the second quarter of fiscal 2025 compared to the prior year's second quarter. The sheer scale of the operation-approximately 12,100 local delivery routes at May 31, 2025-means these variable costs scale directly with service volume.

Significant investment in laundry and processing plant operations is embedded within the Capital Expenditures. For fiscal 2025, total CapEx was $408.9 million. The Uniform Rental and Facility Services segment, which houses the laundry plants, received $301.6 million of this CapEx. Also, environmental compliance costs related to water treatment and waste removal totaled approximately $29.0 million in fiscal 2025.

Cost of goods sold (COGS) for textile and product procurement is substantial, reflected in the overall gross margin performance. For the full fiscal year 2025, Cintas Corporation reported total revenue of $10.34 billion, with a reported Gross Margin as a percent of revenue of 57.2%. This implies a Cost of Sales figure of approximately $4.42 billion ($10.34 billion (1 - 0.572)).

Capital expenditures of $408.9 million in fiscal 2025 for fleet and facilities represent a major cash outflow for maintaining and expanding the physical network. This figure was 4.0% as a percentage of total fiscal 2025 revenue. The distribution of this investment was:

• Uniform Rental and Facility Services segment: $301.6 million
• First Aid and Safety Services segment: $55.4 million

Selling, General, and Administrative (SG&A) expenses for the large sales force are a significant fixed/semi-variable component. For the full fiscal year 2025, Selling and administrative expenses as a percent of revenue for the total company was 27.2%. For the Uniform Rental and Facility Services segment, SG&A expense was 25.8% of revenue in fiscal 2025, compared to 26.0% in fiscal 2024. The First Aid and Safety Services segment's SG&A was 33.0% of revenue in fiscal 2025.

Here's a quick look at the key financial metrics shaping the cost base for fiscal 2025:

Cost Component Metric	Amount / Percentage
Total Revenue (FY 2025)	$10.34 billion
Total Capital Expenditures (FY 2025)	$408.9 million
CapEx as % of Revenue (FY 2025)	4.0%
Total SG&A as % of Revenue (FY 2025)	27.2%
Uniform Rental SG&A as % of Revenue (FY 2025)	25.8%
Gross Margin as % of Revenue (FY 2025)	57.2%
Operational Facilities (as of May 31, 2025)	478

The costs associated with maintaining the service infrastructure are clear when you look at the physical footprint Cintas manages, which includes 478 operational facilities and 12 distribution centers as of May 31, 2025. Finance: review the Q1 FY26 guidance for projected fuel/energy cost assumptions by next Tuesday.

Cintas Corporation (CTAS) - Canvas Business Model: Revenue Streams

You're looking at how Cintas Corporation brings in its money, which is heavily weighted toward long-term service agreements. The core of the business is built on highly recurring, subscription-like revenue from weekly service contracts for uniforms and facility items. This structure provides a very predictable cash flow base, which is something investors definitely like to see.

For the full fiscal year ended May 31, 2025, Cintas Corporation reported total revenue reaching $10.34 billion. This represented a 7.7% increase over fiscal 2024, though on a same workday basis, the revenue growth was stronger at 8.6%.

The revenue streams are clearly segmented, with the largest portion coming from the core uniform business. Here's how the main segments stacked up for fiscal year 2025:

• Uniform Rental and Facility Services accounted for approximately 77.1% of total fiscal 2025 revenue.
• First Aid and Safety Services showed strong momentum, growing by 14.1% in fiscal 2025.
• The organic revenue growth rate for the entire company in fiscal 2025 was 8.0%.

To give you a clearer picture of the dollar amounts driving these percentages, here is a breakdown based on the segment reporting. Remember, the Fire Protection Services and Uniform Direct Sales are grouped into the 'All Other' category for segment reporting purposes.

Revenue Stream Segment	FY2025 Revenue Amount	Percentage of Total Revenue (Approx.)	FY2025 Growth Rate
Uniform Rental and Facility Services	$7.98 billion	77.1%	6.8%
First Aid and Safety Services	$1.22 billion	Approx. 11.8%	14.1%
Fire Protection Services and Uniform Direct Sales (All Other)	$1.14 billion	Approx. 11.0%	10.9%
Total Revenue	$10.34 billion	100%	7.7% (Total Reported)

The All Other segment, which bundles Fire Protection Services and Uniform Direct Sales, saw its revenue grow by 10.9% for the full year. The gross margin performance also varied across these streams; for instance, the Uniform Rental and Facility Services segment achieved a gross margin of 49.3%, while the Other segment reached 52.4% for the full year.

The recurring nature of the Uniform Rental and Facility Services stream is key. That stream is based on local delivery routes originating from rental processing plants, servicing customers weekly with items like uniforms, mats, and restroom supplies. This model means Cintas Corporation takes on the initial capital expense of the uniforms, and the revenue is generated over the life of the service contract, simplifying operations for the customer.