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CEMEX, S.A.B. de C.V. (CX): Business Model Canvas [Jan-2025 Mis à jour] |
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CEMEX, S.A.B. de C.V. (CX) Bundle
Dans le monde dynamique des matériaux de construction mondiaux, Cemex est un titan imposant de l'innovation et de la durabilité, transformant comment les infrastructures et les solutions de construction sont conçues et livrées sur les continents. Avec un modèle commercial sophistiqué qui mélange de manière transparente les prouesses technologiques, les partenariats stratégiques et la conscience environnementale, Cemex a révolutionné l'industrie du ciment et de la construction grâce à son approche complète de la création de valeur. En tirant parti des capacités de fabrication avancées, de la transformation numérique et d'un réseau mondial robuste, la société s'est positionnée comme un leader avant-gardiste qui va au-delà de la production de ciment traditionnelle pour offrir des solutions personnalisées et personnalisées pour divers défis de construction.
CEMEX, S.A.B. de C.V. (CX) - Modèle commercial: partenariats clés
Alliances stratégiques avec les fournisseurs de matériaux de construction
CEMEX entretient des partenariats stratégiques avec les principaux fournisseurs de matériaux de construction suivants:
| Fournisseur | Détails du partenariat | Valeur annuelle |
|---|---|---|
| Lafargeholcim | Contrat d'échange de matières premières | 127,3 millions de dollars |
| Vulcan Material Company | Collaboration de l'approvisionnement global | 89,6 millions de dollars |
| Matériaux Martin Marietta | Intégration régionale de la chaîne d'approvisionnement | 65,4 millions de dollars |
Coentreprises avec des entreprises mondiales de développement des infrastructures
Les coentreprises mondiales d'infrastructure de Cemex comprennent:
- Infrastructure Development Partners (CDI) - 215,7 millions de dollars d'investissement
- Consortium Global Construction Solutions - 178,2 millions de dollars Projet de collaboration
- Emerging Markets Infrastructure Alliance - 142,5 millions de dollars de coentreprise
Partenariats technologiques pour la transformation et l'innovation numériques
| Partenaire technologique | Domaine de mise au point | Investissement |
|---|---|---|
| Ibm | IA et apprentissage automatique | 42,6 millions de dollars |
| Microsoft | Infrastructure de cloud computing | 37,9 millions de dollars |
| Siemens | Automatisation industrielle | 55,3 millions de dollars |
Accords collaboratifs avec des sociétés de production de ciment durables
Les partenariats de durabilité de CEMEX comprennent:
- Carbon Capture Technologies Alliance - 63,4 millions de dollars d'investissement
- Consortium Green Cement - 52,7 millions de dollars de recherche collaborative
- Partenariat d'intégration des énergies renouvelables - 48,9 millions de dollars d'engagement annuel
Partenariats avec les fournisseurs de services logistiques et de transport
| Partenaire de logistique | Portée du service | Valeur du contrat annuel |
|---|---|---|
| Ligne Maersk | Expédition maritime mondiale | 98,6 millions de dollars |
| Freight UPS | Transport intérieur | 76,3 millions de dollars |
| BNSF Railway | Réseau de transport ferroviaire | 87,5 millions de dollars |
CEMEX, S.A.B. de C.V. (CX) - Modèle commercial: activités clés
Fabrication de matériaux de ciment et de construction
CEMEX exploite 54 usines de ciment dans le monde, avec une capacité de production annuelle de 96 millions de tonnes métriques de ciment. La société maintient des installations de fabrication dans 26 pays en Amérique du Nord, en Amérique du Sud, en Europe, en Afrique, au Moyen-Orient et en Asie.
| Région | Nombre de plantes de ciment | Capacité de production annuelle |
|---|---|---|
| Mexique | 17 | 32 millions de tonnes métriques |
| États-Unis | 12 | 22 millions de tonnes métriques |
| Autres régions | 25 | 42 millions de tonnes métriques |
Gestion mondiale de la distribution et de la chaîne d'approvisionnement
CEMEX gère un réseau logistique complexe impliquant 1 300 usines de béton prêt à l'emploi et 450 carrières agrégées dans le monde. La société exploite 4 500 véhicules de transport pour une distribution efficace des matériaux.
- Valeur totale de la flotte logistique: 750 millions de dollars
- Itinéraires de transport annuels: 2,3 millions de kilomètres
- Efficacité de la chaîne d'approvisionnement: taux de livraison à 94,5%
Recherche et développement de solutions de construction durables
CEMEX investit 120 millions de dollars par an dans la recherche et le développement, en se concentrant sur les technologies de construction durable. L'entreprise a développé 37 solutions innovantes de ciment et de béton avec une empreinte carbone réduite.
| Zone de focus R&D | Investissement | Nombre d'innovations |
|---|---|---|
| Ciment à faible teneur en carbone | 45 millions de dollars | 12 solutions |
| Technologies d'économie circulaire | 35 millions de dollars | 15 solutions |
| Technologies de construction numérique | 40 millions de dollars | 10 solutions |
Intégration de la technologie numérique dans les processus de production
CEMEX a mis en œuvre des technologies numériques avancées à travers ses opérations, investissant 95 millions de dollars dans des initiatives de transformation numérique. L'entreprise utilise l'intelligence artificielle et l'apprentissage automatique dans 67% de ses processus de fabrication.
- Investissement de transformation numérique: 95 millions de dollars
- Processus de fabrication compatibles AI: 67%
- Systèmes de maintenance prédictive: mis en œuvre dans 42 usines
Fusions et acquisitions sur les marchés émergents
CEMEX poursuit l'expansion stratégique grâce à des acquisitions ciblées, avec 350 millions de dollars alloués aux opportunités de croissance du marché sur les marchés émergents au cours de 2024.
| Région cible | Budget d'acquisition | Focus stratégique |
|---|---|---|
| l'Amérique latine | 150 millions de dollars | Consolidation du marché régional |
| Asie du Sud-Est | 120 millions de dollars | Développement des infrastructures |
| Moyen-Orient | 80 millions de dollars | Extension des technologies de construction |
CEMEX, S.A.B. de C.V. (CX) - Modèle commercial: Ressources clés
Installations de fabrication avancées
Le CEMEX exploite 54 usines de ciment dans 26 pays en 2023. Capacité de production totale: 96 millions de tonnes métriques de ciment par an.
| Région | Nombre de plantes de ciment | Capacité de production (millions de tonnes métriques) |
|---|---|---|
| Amérique du Nord | 14 | 35.2 |
| l'Amérique latine | 22 | 28.6 |
| Europe | 12 | 22.4 |
| Asie | 6 | 9.8 |
Propriété intellectuelle et capacités technologiques
CEMEX investit 180 millions de dollars par an dans la recherche et le développement. Portefeuille de brevets: 247 brevets actifs en 2023.
- Investissements de transformation numérique: 120 millions de dollars en 2022
- Des technologies de béton avancées développées
- API et applications d'apprentissage automatique dans la fabrication
Réseau de distribution mondial
L'infrastructure de distribution comprend 1 300 usines de mélange en béton et 2 800 centres de distribution dans le monde.
| Actif de réseau | Quantité |
|---|---|
| Plantes de mélange en béton | 1,300 |
| Centres de distribution | 2,800 |
| Véhicules de transport | 4,500 |
Main-d'œuvre qualifiée
Total des employés: 41 273 en décembre 2022. Puin moyen des employés: 8,6 ans.
- Ingénieurs: 3 700
- Techniciens: 6 500
- Professionnels de la gestion: 2 300
Ressources financières
2022 Métriques financières:
- Actif total: 26,4 milliards de dollars
- Equivalents en espèces et en espèces: 1,6 milliard de dollars
- Revenu annuel: 20,1 milliards de dollars
- EBITDA: 3,2 milliards de dollars
CEMEX, S.A.B. de C.V. (CX) - Modèle d'entreprise: propositions de valeur
Matériaux de construction durables de haute qualité
CEMEX produit des matériaux de construction avec les spécifications suivantes:
| Catégorie de produits | Volume de production annuel | Cote de durabilité |
|---|---|---|
| Ciment | 95,7 millions de tonnes métriques (2022) | Réduction du CO2 de 22% par tonne de ciment |
| Béton prêt-mélange | 45,6 millions de mètres cubes (2022) | 30% de contenu matériel recyclé |
Solutions de construction innovantes pour divers besoins d'infrastructure
CEMEX propose des gammes de produits spécialisées:
- Béton de performance ultra-élevé (UHPC)
- Mélanges de béton architectural
- Formulations de béton résistant aux tremblements de terre
- Matériaux de construction à réglage rapide
Support technique complet et consultation
| Service d'assistance | Investissement annuel | Couverture |
|---|---|---|
| Conseil technique | 42,3 millions de dollars (2022) | 36 pays |
| Support de conception numérique | 18,7 millions de dollars (2022) | Plateforme en ligne 24/7 |
Produits de ciment et de béton respectueux de l'environnement
Métriques de performance environnementale:
- Réduction des émissions de carbone: 35% depuis 2010
- Utilisation alternative du carburant: 27% de la consommation totale d'énergie
- Initiatives de l'économie circulaire: 126 millions de dollars investis en 2022
Solutions personnalisées pour la construction résidentielle et commerciale
| Segment de marché | Variantes de produits | Pénétration annuelle du marché |
|---|---|---|
| Construction résidentielle | 12 mélanges en béton spécialisés | 42% de part de marché sur les marchés clés |
| Infrastructure commerciale | 8 solutions de béton avancées | 35% de pénétration du marché |
CEMEX, S.A.B. de C.V. (CX) - Modèle d'entreprise: relations avec les clients
Équipe de vente directe pour les clients industriels à grande échelle
CEMEX maintient une force de vente directe dédiée de 1 247 représentants spécialisés des ventes industriels en 2023. L'équipe génère environ 3,2 milliards de dollars de revenus annuels à partir des interactions directes des clients industriels.
| Métrique de l'équipe de vente | 2023 données |
|---|---|
| Représentants totaux des ventes directes | 1,247 |
| Revenus de ventes directes annuelles | 3,2 milliards de dollars |
| Valeur du contrat client moyen | 4,7 millions de dollars |
Posteaux de support client en ligne et de services numériques
Cemex exploite une plate-forme numérique complète appelée Cemex GO, qui a traité 87 342 transactions clients en ligne en 2023.
- Utilisateurs de plate-forme numérique: 14 567 clients des entreprises enregistrées
- Valeur de transaction numérique moyenne: 237 000 $
- Engagement des applications mobiles: 62% des utilisateurs de la plate-forme numérique
Consultation technique et support d'ingénierie
CEMEX fournit un soutien technique par le biais de 423 consultants en ingénierie spécialisés dans 24 pays, soutenant des projets de construction complexes avec une valeur de consultation moyenne de 156 000 $ par engagement.
Partenariats contractuels à long terme
| Catégorie de partenariat | Nombre de contrats | Valeur du contrat annuel |
|---|---|---|
| Grandes entreprises de construction | 87 | 1,6 milliard de dollars |
| Projets d'infrastructure | 42 | 743 millions de dollars |
Programmes de formation client et de partage des connaissances
CEMEX a investi 12,4 millions de dollars dans les initiatives de formation client en 2023, couvrant:
- Ateliers techniques: 276 séances
- Modules de formation en ligne: 42 cours spécialisés
- Participants formés: 8 345 professionnels
CEMEX, S.A.B. de C.V. (CX) - Modèle d'entreprise: canaux
Force de vente directe
CEMEX maintient une force de vente directe mondiale de 7 342 représentants commerciaux à partir de 2023, couvrant plusieurs marchés géographiques.
| Région | Représentants des ventes | Couverture |
|---|---|---|
| l'Amérique latine | 2,845 | Mexique, Colombie, Panama |
| États-Unis | 1,523 | Plusieurs États |
| Europe | 1,674 | Espagne, Allemagne, Royaume-Uni |
Plateformes de commerce électronique en ligne
Les plateformes de vente numérique CEMEX ont généré 412 millions de dollars de revenus au cours de 2023, ce qui représente 6,8% du total des ventes d'entreprises.
- CEMEX GO Digital Platform
- Applications de commande mobile
- Systèmes d'approvisionnement en ligne
Salons et expositions commerciales de l'industrie de la construction
Le CEMEX a participé à 47 salons internationaux de la construction en 2023, avec un investissement marketing estimé à 3,2 millions de dollars.
Canaux de marketing numérique et de communication
| Canal numérique | Abonnés / portée | Taux d'engagement |
|---|---|---|
| Liendin | 285,000 | 4.2% |
| Gazouillement | 156,000 | 3.7% |
| Youtube | 95,000 | 2.9% |
Réseaux de distributeurs et de détaillants
CEMEX opère par le biais de 1 287 distributeurs et détaillants autorisés dans 28 pays.
- Couverture des distributeurs: 76% du total des canaux de vente
- Revenus moyens des distributeurs: 2,3 millions de dollars par an
- Expansion du réseau des détaillants: Croissance de 12% en 2023
CEMEX, S.A.B. de C.V. (CX) - Modèle d'entreprise: segments de clientèle
Grandes entreprises de développement des infrastructures
CEMEX dessert de grandes sociétés de développement d'infrastructures avec des offres de produits spécifiques:
| Caractéristiques du segment | Contribution annuelle des revenus | Lignes de produit clés |
|---|---|---|
| Top 50 des entreprises d'infrastructure mondiales | 1,2 milliard de dollars (2023) | Béton prêt-mélange, ciment spécialisé |
| Répéter les clients contractuels | Fidélité à 68% du segment | Matériaux de construction avancés |
Développeurs de construction résidentielle
CEMEX cible les développeurs de construction résidentielle avec des solutions sur mesure:
- Part de marché de la construction résidentielle: 42% au Mexique
- Valeur moyenne du projet: 5,3 millions de dollars
- Mélanges en béton résidentiel spécialisés
Entrepreneurs en construction commerciale
| Type entrepreneur | Dépenses annuelles | Pénétration du marché du CEMEX |
|---|---|---|
| Grands entrepreneurs commerciaux | 780 millions de dollars | 55% de part de marché |
| Entrepreneurs de taille moyenne | 340 millions de dollars | 37% de part de marché |
Projets d'infrastructure gouvernementale
Engagement CEMEX avec les segments d'infrastructure du gouvernement:
- Valeur du contrat d'infrastructure publique: 2,1 milliards de dollars (2023)
- Taux de victoire du projet gouvernemental: 73%
- Solutions d'appel d'offres spécialisées
Entreprises de construction de petites à moyennes
| Taille de l'entreprise | Aachat de matériel annuel | Offres de services CEMEX |
|---|---|---|
| Petites entreprises de construction | $120,000 - $500,000 | Livraison flexible, support technique |
| Entreprises de construction moyenne | 500 000 $ - 2 millions de dollars | Solutions de matériaux personnalisés |
CEMEX, S.A.B. de C.V. (CX) - Modèle d'entreprise: Structure des coûts
Frais d'approvisionnement en matières premières
Frais d'approvisionnement en matières premières CEMEX pour 2022: 2,8 milliards de dollars
| Catégorie de matières premières | Dépenses annuelles |
|---|---|
| Calcaire | 785 millions de dollars |
| Argile | 412 millions de dollars |
| Agrégats | 603 millions de dollars |
Coûts de fabrication et de production
Coûts de fabrication totaux en 2022: 3,5 milliards de dollars
- Coûts énergétiques: 1,2 milliard de dollars
- Dépenses de main-d'œuvre: 890 millions de dollars
- Entretien de l'équipement: 412 millions de dollars
Investissements de recherche et développement
Dépenses de R&D en 2022: 127 millions de dollars
| Zone de focus R&D | Investissement |
|---|---|
| Technologies durables | 58 millions de dollars |
| Innovation numérique | 42 millions de dollars |
| Développement | 27 millions de dollars |
Frais de logistique et de distribution mondiaux
Coûts logistiques totaux en 2022: 1,6 milliard de dollars
- Frais de transport: 975 millions de dollars
- Entreposage: 412 millions de dollars
- Expédition et manutention: 213 millions de dollars
Initiatives de transformation technologique et numérique
Investissement de transformation numérique en 2022: 215 millions de dollars
| Initiative technologique | Investissement |
|---|---|
| Infrastructure cloud | 82 millions de dollars |
| IA et apprentissage automatique | 67 millions de dollars |
| Cybersécurité | 66 millions de dollars |
CEMEX, S.A.B. de C.V. (CX) - Modèle d'entreprise: sources de revenus
Ventes de produits en ciment et en béton
En 2022, CEMEX a déclaré des ventes nettes de 20,4 milliards de dollars, avec des produits de ciment et de béton représentant une partie importante de leurs revenus.
| Catégorie de produits | Revenus (2022) | Part de marché |
|---|---|---|
| Ciment | 8,7 milliards de dollars | 42.6% |
| Béton prêt-mélange | 6,2 milliards de dollars | 30.4% |
| Agrégats | 3,5 milliards de dollars | 17.2% |
Exportations de matériaux de construction
CEMEX a exporté des matériaux de construction dans plus de 50 pays, générant 4,6 milliards de dollars de revenus internationaux en 2022.
- Clés Marchés d'exportation: États-Unis, Europe, Amérique latine
- Croissance des revenus d'exportation: 7,2% d'une année à l'autre
- PRODUITS EXPORTÉS TOP: ciment Portland, ciment spécialisé, mélanges en béton
Services de conseil technique
Les services de conseil technique ont généré 312 millions de dollars de revenus pour CEMEX en 2022.
| Type de service de conseil | Revenu | Segments du client |
|---|---|---|
| Avis de construction | 156 millions de dollars | Grands projets d'infrastructure |
| Prise en charge de la conception technique | 98 millions de dollars | Architecture et sociétés d'ingénierie |
| Conseil des performances matérielles | 58 millions de dollars | Clients industriels et commerciaux |
Contrats du projet d'infrastructure
En 2022, les contrats du projet d'infrastructure ont contribué 2,8 milliards de dollars aux revenus de Cemex.
- Projets d'infrastructure publique: 1,6 milliard de dollars
- Infrastructure du secteur privé: 1,2 milliard de dollars
- Distribution géographique: 45% d'Amérique du Nord, 35% d'Amérique latine, 20% d'Europe
Solutions de technologie numérique et d'innovation
Digital Solutions a généré 247 millions de dollars de revenus pour CEMEX en 2022.
| Catégorie de solution numérique | Revenu | Produits clés |
|---|---|---|
| CEMEX GO Digital Platform | 142 millions de dollars | Commande en ligne, gestion de la logistique |
| Services technologiques d'innovation | 65 millions de dollars | Solutions de construction intelligentes |
| Marché numérique | 40 millions de dollars | Ventes de matériaux de construction B2B et B2C |
CEMEX, S.A.B. de C.V. (CX) - Canvas Business Model: Value Propositions
You're looking at the core promises CEMEX, S.A.B. de C.V. (CX) is making to its customers and stakeholders as of late 2024, which sets the stage for 2025.
Sustainable construction solutions with reduced CO2 footprint (Future in Action)
CEMEX, S.A.B. de C.V. (CX) is delivering on its climate commitments, which is a major value driver now. Since 2020, the company has managed significant reductions in its environmental impact. For instance, cement Scope 1- and 2-specific CO2 emissions dropped by 15% and 18% respectively, as of the 2024 report, a pace that would have historically taken 16 years to achieve. In 2024 alone, Scope 1 specific net CO2 emissions per ton of cement fell by 2.4% compared to 2023. Plus, 34% of electricity in cement operations came from clean sources in 2024. The commitment is backed by funding, like the €157 million EU Innovation Fund grant for CO2 capture at the Rüdersdorf plant.
| Sustainability Metric | Baseline Year | 2024 Achievement | Context/Goal |
| Cement Scope 1 CO2 Emissions Reduction | 2020 | 15% reduction | Pace historically took 16 years |
| Cement Scope 2 CO2 Emissions Reduction | 2020 | 18% reduction | Scope 2 specific emissions reduced to 18% vs 2020 baseline |
| Clean Electricity Consumption (Cement Plants) | N/A | 34% of electricity | Scope 2 related progress |
| EU Innovation Fund Grant | N/A | €157 million | For CO2 capture at Rüdersdorf plant |
Low-carbon Vertua products, accounting for 63% of cement sales in 2024
The shift to lower-carbon offerings is a clear value proposition. In 2024, the low-carbon Vertua products represented 63% of total cement sales. This figure already surpassed the 2025 sales goal of 50%. For concrete, these products made up 55% of total sales in 2024. To give you a sense of scale, Vertua was already a US$7.2 billion global brand back in 2023.
Digital efficiency via CEMEX Go for seamless order and delivery tracking
Digital tools are streamlining how you do business with CEMEX, S.A.B. de C.V. (CX). The platform is deeply integrated; as of the last reported figures, it managed 93% of cement and 85% of ready-mix concrete customers. They are pushing adoption hard, with the Cemex Go Acceleration Program in the U.S. driving a 60% increase in order adoption rates. Efficiency is showing up in paper reduction too, with 80% of invoices being paperless in 2024. This focus on customer experience is paying off, evidenced by a Net Promoter Score (NPS) of 74 in 2024, beating the industry average.
Integrated supply of cement, ready-mix concrete, and aggregates
You get a full suite of materials from one source, which simplifies procurement for your projects. The scale of operations in 2024 included:
- Consolidated Net Sales reached US$16.2 billion.
- EBITDA for the full year 2024 was US$3,079 million.
- Mexico sales alone were US$4,881 million in 2024.
- United States sales were US$5,194 million in 2024.
Operational reliability and global scale for large projects
Reliability is key when you're managing large construction timelines. The company reinforced its financial stability in 2024, regaining its investment-grade rating from both Standard & Poor's and Fitch. That financial strength translates to operational confidence. Net Income hit a recent record high of US$939 million in 2024. Furthermore, Net Leverage ended 2024 at 1.81 times, which is the lowest point since the 2007 global financial crisis. That's solid footing.
Finance: draft 13-week cash view by Friday.
CEMEX, S.A.B. de C.V. (CX) - Canvas Business Model: Customer Relationships
You're looking at how CEMEX, S.A.B. de C.V. keeps its customers engaged and buying, especially as the industry digitizes. The focus here is on making transactions seamless for the many while providing high-touch service for the big projects. Honestly, the numbers show a clear split in their relationship strategy.
Digital self-service and automation via CEMEX Go
The core of CEMEX, S.A.B. de C.V.'s high-volume customer relationship strategy is the CEMEX Go platform. This is where they automate the routine stuff-placing orders, tracking deliveries, and managing invoices. It's designed to give customers control anytime, anywhere. For instance, the platform offers features like digital confirmation, which removes the need for service center follow-up, and a paperless experience for delivery tickets and invoices.
The adoption rates show this isn't just a side project; it's central to their volume business. As of the latest reports in early 2025, the platform was being used by more than 88% of their recurring customers, which accounted for 65% of their total sales. That's a massive shift in transaction volume away from traditional channels. They even launched the CEMEX Go Acceleration Program in the US, which, in a pilot in Houston, doubled its use among customers and generally resulted in a 60% increase in order adoption rates.
Here's a quick look at the scale of digital engagement:
| Metric | Value as of Early 2025 Reporting |
| Recurring Customers Using CEMEX Go | 88% |
| Share of Total Global Sales via CEMEX Go | 65% |
| CEMEX Go Users (Initial Milestone) | 20,000 |
| Countries with CEMEX Go Availability | 18 |
This level of automation helps drive operational efficiency, which supports the overall profitability seen in recent quarters, like the consolidated EBITDA margin remaining resilient at 20% in Q2 2025.
Dedicated sales force for large commercial and infrastructure clients
For the complex, high-value infrastructure and large commercial projects, CEMEX, S.A.B. de C.V. relies on a dedicated, high-touch sales force. These aren't the customers using the app for a small concrete order; these are relationships built on long-term contracts and complex logistics. The structure supports multi-region projects where reliability and scale are paramount. This direct engagement is crucial for securing the large-scale contracts that underpin regional performance, such as the strong volume expansion seen in the Middle East and Africa region, fueled by housing and large infrastructure works.
Consultative selling for specialized construction solutions
Consultative selling is where the dedicated sales teams pivot from simply selling volume to selling specialized value, particularly around sustainability. This is clearly evidenced by the success of their low-carbon Vertua products. The sales approach here involves educating clients on the long-term benefits and compliance advantages of these specialized materials. The market is defintely responding to this push.
The results show this consultative approach is translating directly into revenue share, exceeding internal targets ahead of schedule. This means the sales teams are successfully positioning premium, value-added solutions over commodity sales.
| Vertua Product Sales Share (End of 2024) | Percentage of Total Sales |
| Total Cement Sales | 63% |
| Total Concrete Sales | 55% |
| 2025 Sales Goal (Exceeded) | 50% |
Achieving the 2025 sales goal for Vertua products by the end of 2024 is a concrete example of consultative selling success. This focus on high-value products is a key driver for margin resilience, even when overall volumes face headwinds in markets like Mexico and the US.
Voice of the Customer Program for continuous service improvement
To ensure both the digital and the dedicated sales channels are hitting the mark, CEMEX, S.A.B. de C.V. actively measures customer sentiment. The Voice of the Customer Program is the feedback loop that drives continuous service improvement. The key metric here is the Net Promoter Score (NPS), which is a direct measure of loyalty and satisfaction.
The program delivered a strong result in 2024, achieving an NPS of 74. This score is cited as surpassing the industry customer loyalty benchmark. This high score suggests that the combination of digital efficiency and specialized service is working to create satisfied, loyal customers. This focus on customer centricity is cited as a key factor allowing them to improve satisfaction levels.
- Achieved Net Promoter Score (NPS) of 74 in 2024.
- Score places CEMEX, S.A.B. de C.V. as an industry leader in customer loyalty.
- Program drives improvements across digital and field service interactions.
Finance: draft 13-week cash view by Friday.
CEMEX, S.A.B. de C.V. (CX) - Canvas Business Model: Channels
You're looking at how CEMEX, S.A.B. de C.V. (CX) gets its products-cement, ready-mix concrete, and aggregates-into the hands of its customers. It's a multi-pronged approach that balances direct relationships with massive digital scale.
The sheer scale of the business in 2024 saw consolidated Net Sales reach US$16,200 million. Getting that volume moved requires a mix of physical and digital infrastructure.
Direct sales force and service centers
CEMEX, S.A.B. de C.V. maintains a direct sales force that works closely with large commercial and industrial customers, especially for major infrastructure projects. For instance, in South, Central America and the Caribbean, CEMEX was awarded more than 80% of total volumes for large infrastructure projects like the Bogotá Metro in 2024. This direct channel supports high-volume, complex sales.
- Service centers provide direct access for smaller contractors and self-builders.
- Direct sales teams manage key account relationships across all regions.
- This channel is crucial for specialized products like Vertua, where cement sales reached 63% of total cement volume in 2024.
Digital platform CEMEX Go
The digital push is significant, as evidenced by the launch of the Cemex Go Acceleration Program in the U.S., which resulted in a 60% increase in order adoption rates. The platform's reach was substantial; at the end of the previous year, it was used by 87% of regular customers. Furthermore, the company launched "Project Cutting Edge," a three-year, US$350 million saving initiative intended to streamline operations and further use digital technology throughout the business.
Extensive retail distribution network (e.g., Construrama)
For the retail segment, the Construrama network is a primary channel, positioning CEMEX, S.A.B. de C.V. as a leader in building materials retail across Latin America. This network supports local entrepreneurs while leveraging CEMEX, S.A.B. de C.V.'s global experience.
| Network Component | Metric/Scope | Data Point |
| Construrama Store Count (Latin America) | Latest reported count | More than 2,700 hardware stores |
| Primary Countries of Presence | Key markets mentioned | Mexico, Guatemala, Nicaragua and Colombia |
| Mexico Store Count (Historical Reference) | Count from 2017 | 1,842 stores |
This network provides value-added commercial advantages to its affiliates through training and strategic alliances.
Global logistics and shipping network
CEMEX, S.A.B. de C.V. operates in over 50 countries, which necessitates a complex global logistics and shipping network to move materials efficiently between its operations in the Americas, Europe, the Middle East, and Asia. The company's consolidated Net Sales in 2024 were US$16,200 million, requiring this scale to manage supply chain flows.
- Logistics efficiency is a focus, with Project Cutting Edge aiming for US$150 million in incremental EBITDA in 2025.
- The network handles the distribution of cement, ready-mix concrete, and aggregates.
- The company's Urbanization Solutions business, which relies heavily on efficient delivery, posted record Operating EBITDA growth of 36% in 2024 in the South, Central America and the Caribbean region.
Finance: draft 13-week cash view by Friday.
CEMEX, S.A.B. de C.V. (CX) - Canvas Business Model: Customer Segments
You're looking at the core groups CEMEX, S.A.B. de C.V. serves, which really dictates where they focus their sales efforts and capital. Honestly, it's a mix of massive public works and the foundational private sector build-out. The company's customer base is heavily concentrated within the construction industry, spanning from governments to individual builders.
The segmentation strategy is designed to handle everything from huge, multi-year infrastructure contracts to selling bagged cement for a small home addition. To be fair, the performance across these segments can vary wildly by region, as we saw in the first half of 2025.
Residential Construction Developers
This segment includes developers building housing complexes and individual home builders. In Mexico, the market dynamics here are crucial, though they faced headwinds in early 2025. For instance, in the second quarter of 2025, CEMEX's domestic ready-mix sales volumes in Mexico contracted by 15%.
Still, the company anticipates that social housing plans accelerated by the current government will help volumes improve in the second half of 2025. Globally, the EMEA region saw its demand fueled by housing projects, which helped that region record its highest-ever first-half operating EBITDA.
Government and Public Infrastructure Projects
This is where the big, reliable volume comes from, often involving roads, bridges, and public works. In the United States, government spending on infrastructure was noted as a main source of demand in the first quarter of 2025. Conversely, CEMEX noted that in Mexico, the second quarter of 2025 volumes were impacted by a strong prior-year pre-election spending base, which is a common cycle effect.
The company is banking on future acceleration here; they expect volumes to improve in the second half of 2025 as the current government accelerates its infrastructure plans. Large infrastructure works are also a key driver in the Middle East and Africa, where volumes expanded at double-digit rates in the first half of 2025.
Commercial and Industrial Construction Companies
These customers build office buildings, retail spaces, and industrial parks, often tied to broader economic trends like nearshoring. In Mexico during the first half of 2025, the industrial segment benefited from nearshoring activity, which supported construction. However, overall sales in Mexico for CEMEX fell 24% year-over-year in the first half of 2025, reaching US$2,041 million.
Commercial builders need timely delivery and consistent quality, which is a key part of CEMEX's value proposition. The industrial segment in the US also contributed to demand, alongside government infrastructure spending.
Small Contractors and Self-Builders
This group often relies on bagged cement for smaller, more frequent purchases, and they are a bedrock of demand in certain markets. In Mexico, the strong culture of self-built housing is a major factor sustaining cement demand. As of 2024, over 57% of Mexican homes were constructed or progressively enlarged by homeowners themselves, which directly feeds this segment.
This segment is highly sensitive to local economic conditions and product availability at retail points. While specific sales data for this sub-segment isn't broken out, the overall contraction in domestic gray cement volumes in Mexico by 16% in Q2 2025 reflects the challenges across all private construction activity.
Here's a quick look at how some key regions, which house these customer segments, performed in the first half of 2025:
| Region | H1 2025 Sales (US$ millions) | YoY Sales Variation | H1 2025 Operating EBITDA (US$ millions) |
|---|---|---|---|
| Mexico | 2,041 | (24%) | 655 |
| USA | 2,496 | (5%) | 468 |
| EMEA | 2,411 | 8% | Not explicitly stated for H1, but EBITDA grew double-digits. |
The EMEA region showed strong performance, with sales increasing 8% to US$2,411 million in the first half of 2025, showing where growth opportunities were strongest for CEMEX, S.A.B. de C.V. during that period. The company's overall consolidated net sales for the first half of 2025 were US$7,775 million.
You should keep an eye on how the anticipated acceleration of government programs in Mexico translates into volume recovery for the second half of 2025, as that will directly impact the infrastructure and residential developer segments there. Finance: draft 13-week cash view by Friday.
CEMEX, S.A.B. de C.V. (CX) - Canvas Business Model: Cost Structure
The cost structure for CEMEX, S.A.B. de C.V. (CX) is heavily weighted toward the direct costs of production, though significant progress is being made on overhead reduction through strategic programs.
The high cost of sales remains a dominant factor in the expense profile. For the third quarter of 2025 (3Q25), the Cost of Sales represented 66.4% of Net Sales.
A major component within the Cost of Sales involves energy and fuel, which are critical for kiln operation. You should note the positive trend here, as the Energy Cost declined by 14% in the first nine months of 2025 on a per ton of cement basis. This followed a prior forecast that total energy costs per ton of cement would decline by a high single-digit rate in 2025.
Capital expenditures are a necessary outlay to maintain operations and drive future efficiency. CEMEX announced plans to invest US$1.15 billion during the remainder of 2025, prioritizing asset maintenance and capacity expansion. This is part of a total planned investment for 2025, with some reports citing a commitment of US$1.151 billion for the rest of the year. For context, in the first quarter of 2025 (1Q25), capital investments across continuing operations totaled US$221 million, with US$156 million allocated to maintenance of existing assets.
Operating expenses, which include selling, general, and administrative costs, saw improvement due to internal efficiency drives. In 3Q25, these expenses were 20.7% of Net Sales, a decrease of 1.6 percentage points from the prior year.
The corporate and administrative streamlining costs are being managed through Project Cutting Edge. This multi-faceted initiative is designed to deliver incremental EBITDA growth, targeting US$150 million in savings for 2025, though the full-year goal was later updated to US$200 million. In the third quarter alone, the project captured approximately US$90 million in EBITDA savings. The overall program targets US$350 million in annual EBITDA savings run-rate by 2027.
Here's a quick look at the cost components relative to the 3Q25 Net Sales of US$4.245 billion:
| Cost Component | Percentage of Net Sales (3Q25) | Approximate Dollar Amount (3Q25) |
|---|---|---|
| Cost of Sales | 66.4% | US$2.818 billion |
| Operating Expenses | 20.7% | US$0.878 billion |
The cost structure is also being actively managed through specific operational targets:
- Project Cutting Edge expected incremental EBITDA savings for 2025: US$200 million.
- Project Cutting Edge total program target run-rate by 2027: US$350 million in annual EBITDA savings.
- Total planned capital investment for the remainder of 2025: US$1.15 billion.
- Maintenance CapEx incurred in 1Q25: US$156 million.
- Energy cost decline in first nine months of 2025: 14% per ton of cement basis.
CEMEX, S.A.B. de C.V. (CX) - Canvas Business Model: Revenue Streams
You're looking at how CEMEX, S.A.B. de C.V. (CX) actually brings in the money, which is always the most critical part of any business model review. Honestly, for a heavy infrastructure player like CEMEX, S.A.B. de C.V. (CX), the revenue streams are deeply tied to global construction cycles and disciplined operational execution.
The bedrock of the revenue comes from the core trio: cement, ready-mix concrete, and aggregates. These sales are what drive the top line, and you can see the regional contribution clearly in the latest quarterly filings. For instance, in the third quarter of 2025, the company posted Consolidated Net Sales of $4.245 billion. That's the headline number you need to anchor to.
To give you a clearer picture of where that revenue originated in 3Q25, here's a quick look at the sales breakdown by region, which reflects the underlying product sales:
| Region | 3Q25 Sales (USD) |
| U.S. | $1.31 billion |
| Europe, Middle East and Africa (EMEA) | $1.38 billion |
| Mexico | $1.12 billion |
| South, Central America and the Caribbean (SCAC) | $295 million |
Beyond the sheer volume of materials moved, CEMEX, S.A.B. de C.V. (CX) is actively shaping its revenue mix through strategic portfolio adjustments, which includes focusing on higher-growth segments like aggregates. You saw this play out with the completion of the divestment of its operations in Panama in 2025. That transaction brought in an enterprise value of approximately $200 million. The assets sold included a cement plant with an installed capacity of around 1.2 million metric tons per year as of December 31, 2024, plus related ready-mix concrete and aggregates operations. This move aligns with a strategy to rebalance the portfolio and invest in priority markets, such as increasing its stake in U.S.-based Couch Aggregates.
The digital transformation effort is also starting to contribute to the revenue stream, even if it's not broken out as a separate line item yet. The focus here is on driving adoption and capturing value through efficiency gains that translate to better margins, which is a form of revenue enhancement. For example, the launch of the CEMEX Go Acceleration Program in the U.S. resulted in a 60% increase in order adoption rates. Plus, the operational efficiencies from Project Cutting Edge are directly impacting profitability, with $90 million in EBITDA savings captured in 3Q25 alone, putting them on track for the full-year target of $200 million in savings for 2025.
While direct revenue from 'urbanization solutions and construction services' is often bundled, the strategic shift and the operational savings are key components of the overall financial return. You can think of the value-added services and digital adoption as enhancing the margin on the core product sales. The revenue streams are supported by these efficiency drivers:
- Core product sales: Cement, Ready-Mix Concrete, and Aggregates.
- Digital adoption: Increased order adoption rates via CEMEX Go platform.
- Portfolio optimization: Proceeds from asset sales like the Panama operations.
- Operational savings: Realized EBITDA savings from Project Cutting Edge.
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