First Interstate BancSystem, Inc. (FIBK): Business Model Canvas [Jan-2025 Mise à jour]

First Interstate BancSystem, Inc. (FIBK) apparaît comme une puissance financière dynamique, naviguant stratégiquement dans le paysage complexe de la banque moderne grâce à sa toile innovante du modèle commercial. En mélangeant les services bancaires traditionnels axés sur la communauté avec des solutions numériques de pointe, FIBK a conçu une approche unique qui relie de manière transparente les relations locales avec des capacités technologiques avancées. Ce modèle complexe répond non seulement aux divers besoins financiers des particuliers et des entreprises à travers l'ouest des États-Unis, mais positionne également la banque en tant qu'établissement avant-gardiste prêt à transformer les expériences bancaires dans un monde de plus en plus numérique.

First Interstate BancSystem, Inc. (FIBK) - Modèle d'entreprise: partenariats clés

Alliance stratégique avec les fournisseurs de technologies pour les solutions bancaires numériques

First Interstate BancSystem a établi des partenariats avec les fournisseurs de technologies suivants:

Fournisseur de technologie	Focus de partenariat	Année de mise en œuvre
Jack Henry & Associés	Plateforme bancaire de base	2022
Fiserv, Inc.	Infrastructure bancaire numérique	2023
Q2 Holdings	Solutions bancaires en ligne et mobiles	2021

Collaboration avec les entreprises locales et les organisations communautaires

Métriques de partenariat local:

• Partenariats commerciaux locaux totaux: 287
• Collaborations de l'organisation communautaire: 124
• Investissement total de la communauté: 3,2 millions de dollars en 2023

Partenariats avec les entreprises de technologie financière (FinTech)

Partenaire fintech	Service fourni	Valeur de partenariat
Plaid	Vérification du compte et agrégation de données	Contrat annuel de 1,5 million de dollars
Bande	Solutions de traitement des paiements	2,3 millions de dollars d'intégration annuelle
Marqeta	Plates-formes d'émission et de paiement de carte	Partenariat de 1,8 million de dollars

Relations avec les réseaux de traitement des cartes de crédit et des paiements

Partenariats du réseau de paiement:

• Participation du réseau de visa: émetteur primaire
• Intégration du réseau MasterCard: partenaire à service complet
• Volume total de transactions par carte de crédit en 2023: 742 millions de dollars
• Revenus de réseau de traitement des paiements: 24,6 millions de dollars

First Interstate BancSystem, Inc. (FIBK) - Modèle d'entreprise: activités clés

Services de vente au détail et commerciaux

Au quatrième trimestre 2023, First Interstate BancSystem a déclaré 18,3 milliards de dollars d'actifs totaux et exploité 145 emplacements bancaires dans 7 États de l'ouest des États-Unis.

Catégorie de service bancaire	Comptes totaux	Revenus annuels
Comptes de chèques personnels	237,500	42,6 millions de dollars
Comptes de chèques d'entreprise	58,300	31,2 millions de dollars
Comptes d'épargne	165,800	22,9 millions de dollars

Produits de prêt et de crédit

En 2023, First Interstate a créé 3,2 milliards de dollars de volume de prêt total.

• Prêts immobiliers commerciaux: 1,45 milliard de dollars
• Commercial & Prêts industriels: 780 millions de dollars
• Prêts hypothécaires résidentiels: 620 millions de dollars
• Prêts à la consommation: 345 millions de dollars

Développement de la plate-forme bancaire numérique

En 2024, les premiers supports interétatiques:

• Application bancaire mobile avec 215 000 utilisateurs actifs
• Plateforme bancaire en ligne Traitement 3,7 millions de transactions mensuelles
• Capacité d'ouverture du compte numérique
• Dépôt de chèque mobile en temps réel

Gestion des risques et avis financier

Métriques de gestion des risques	Performance de 2023
Ratio de prêts non performants	0.58%
Réserve de perte de prêt	87,3 millions de dollars
Budget total de gestion des risques	12,6 millions de dollars

Services de gestion de patrimoine et d'investissement

La première division de gestion de patrimoine interétatique a géré 4,2 milliards de dollars d'actifs clients en 2023.

• Clients totaux de gestion de patrimoine: 22 600
• Taille moyenne du portefeuille des clients: 186 000 $
• Frais de conseil en investissement: 37,5 millions de dollars
• Services de planification de la retraite: 8 900 comptes actifs

First Interstate BancSystem, Inc. (FIBK) - Modèle d'entreprise: Ressources clés

Réseau de succursale étendue

Depuis le quatrième trimestre 2023, le premier bancsystème interétatique exploite 181 bureaux bancaires dans 7 États occidentaux: Montana, Wyoming, Colorado, Utah, Washington, Oregon et Idaho.

État	Nombre de branches
Montana	76
Wyoming	33
Colorado	22
Utah	15
Washington	12
Oregon	13
Idaho	10

Infrastructure bancaire numérique

First Interstate propose des plateformes de banque numérique complètes avec les capacités suivantes:

• Application des banques mobiles avec 247 000 utilisateurs actifs
• Plateforme bancaire en ligne prenant en charge 328 000 utilisateurs enregistrés
• Volume de transaction numérique de 3,2 milliards de dollars en 2023

Capital humain

Total de la main-d'œuvre au 31 décembre 2023: 3 124 employés

Catégorie des employés	Nombre
Employés à temps plein	2,876
Employés à temps partiel	248

Ressources financières

Mesures financières auprès du quatrième trimestre 2023:

• Actif total: 22,1 milliards de dollars
• Dépôts totaux: 18,6 milliards de dollars
• Total des capitaux propres des actionnaires: 2,3 milliards de dollars
• Ratio de capital de niveau 1: 12,4%

Technologie et cybersécurité

Investissement technologique en 2023: 47,3 millions de dollars

• Budget annuel de cybersécurité: 12,6 millions de dollars
• Personnel de sécurité informatique dédié: 42 professionnels

First Interstate BancSystem, Inc. (FIBK) - Modèle d'entreprise: propositions de valeur

Solutions bancaires personnalisées pour les particuliers et les entreprises

Au quatrième trimestre 2023, First Interstate BancSystem propose une gamme de solutions bancaires personnalisées avec un actif total de 20,2 milliards de dollars et des dépôts totaux de 16,1 milliards de dollars.

Catégorie de service	Nombre de produits	PROCHATION DES CLIENTS MOYENS
Banque personnelle	37 produits distincts	178 000 clients individuels
Banque d'affaires	24 solutions spécialisées	22 500 clients commerciaux

Services financiers complets sous une seule plateforme

First Interstate fournit des services financiers intégrés sur plusieurs segments:

• Comptes de chèques et d'épargne
• Prêts hypothécaires
• Prêts commerciaux
• Services d'investissement
• Gestion de la richesse

Approche bancaire axée sur la communauté locale

Opérant dans 7 États occidentaux avec 162 emplacements bancaires, First Interstate maintient une forte présence régionale.

État	Nombre de branches	Pénétration du marché
Montana	54 branches	Part de marché de 38%
Wyoming	22 branches	27% de part de marché

Taux d'intérêt concurrentiels et produits financiers

Taux d'intérêt et offres de produits en janvier 2024:

• Compte d'épargne personnelle: 2,75% apy
• Comptes de marché monétaire: 3,15% apy
• Vérification des entreprises: taux d'intérêt de 1,25%
• Prêts à domicile: à partir de 6,25% APR

Expérience bancaire numérique et mobile améliorée

Métriques bancaires numériques pour 2023:

Service numérique	Base d'utilisateurs	Volume de transaction
Application bancaire mobile	142 000 utilisateurs actifs	3,7 millions de transactions mensuelles
Plateforme bancaire en ligne	198 000 utilisateurs enregistrés	2,9 millions de transactions mensuelles

First Interstate BancSystem, Inc. (FIBK) - Modèle d'entreprise: relations avec les clients

Service client personnalisé

First Interstate BancSystem fournit un service client personnalisé via:

• 42 succursales dans les 5 États
• Temps de réponse moyen du service client: 2,3 minutes
• Gestionnaires de relations dédiées aux affaires et aux services bancaires personnels

Canal de service	Taux d'interaction client
Service en branche	37%
Assistance en ligne	48%
Support téléphonique	15%

Banque de relations axée sur la communauté

Le premier bancsystème interétatique met l'accent sur l'engagement communautaire local à travers:

• 12,4 millions de dollars investis dans des programmes de développement communautaire en 2023
• 98 partenariats communautaires locaux
• 3 200 heures de bénévolat par les employés

Plates-formes de libre-service numériques

Les capacités bancaires numériques comprennent:

• Application bancaire mobile avec 215 000 utilisateurs actifs
• Volume de transactions en ligne: 3,2 millions de transactions mensuelles
• Taux d'adoption des banques numériques: 67%

Service numérique	Pourcentage d'utilisation
Dépôt de chèques mobiles	52%
Rémunération	41%
Transferts de fonds	35%

Consultations financières régulières

Services de consultation financière:

• 1 800 consultations financières personnalisées chaque année
• Durée moyenne de la consultation: 45 minutes
• Conseils spécialisés pour la retraite, l'investissement et la planification des entreprises

Programmes de fidélité et banque basée sur les relations

Stratégies de rétention de la clientèle:

• Taux de rétention de la clientèle: 89%
• Tenure moyenne du client: 7,6 ans
• Programme de récompenses de la banque de relations couvrant 62% de la clientèle

Tier du programme de fidélité	Avantages	Pourcentage de clientèle
Argent	Réduction des frais	42%
Or	Tarifs premium	15%
Platine	Services complets	5%

First Interstate BancSystem, Inc. (FIBK) - Modèle d'entreprise: canaux

Réseau de succursale physique

En 2024, le premier Bancsystem interétatique maintient 129 succursales bancaires physiques dans 5 États: Montana, Wyoming, Colorado, Idaho et Washington.

État	Nombre de branches
Montana	58
Wyoming	27
Colorado	16
Idaho	15
Washington	13

Site Web de banque en ligne

First Interstate propose une plate-forme bancaire en ligne complète avec les fonctionnalités suivantes:

• Gestion des comptes
• Services de paiement
• Transferts de fonds
• Dépôt de chèques mobiles
• Historique des transactions

Application bancaire mobile

En 2024, la première application bancaire mobile interétatique compte 247 000 utilisateurs mensuels actifs dans ses régions de service.

Métrique de l'application mobile	Valeur
Utilisateurs actifs mensuels	247,000
Note de l'App Store	4.6/5
Transactions mobiles annuelles	3,2 millions

Réseaux ATM

First Interstate donne accès à 198 distributeurs automatiques de billets propriétaires et participe à un réseau de 30 000 distributeurs automatiques de billets sans supplément à l'échelle nationale.

Détails du réseau ATM	Quantité
MAT propriétaires	198
ATM du réseau sans surcharge	30,000
Transactions ATM annuelles	1,8 million

Centres d'appels de service client

First Interstate exploite 3 centres d'appels de service à la clientèle avec 214 représentants de support dédiés.

Métrique du centre d'appel	Valeur
Nombre de centres d'appels	3
Soutenir les représentants	214
Temps de réponse moyen	2,7 minutes
Interactions annuelles du client	612,000

First Interstate BancSystem, Inc. (FIBK) - Modèle d'entreprise: segments de clientèle

Clients bancaires de détail individuels

Au quatrième trimestre 2023, le premier BancSystem interétatique dessert environ 394 000 clients de banque de détail individuels dans ses régions opérationnelles.

Type de client	Nombre de clients	Solde moyen du compte
Vérification personnelle	213,000	$4,750
Économies personnelles	181,000	$8,230

Petites et moyennes entreprises

First Interstate BancSystem prend en charge 27 500 clients commerciaux de petite et moyenne taille à travers son empreinte de marché.

• Taille moyenne des prêts commerciaux: 325 000 $
• Portfolio total de prêts commerciaux: 3,2 milliards de dollars
• Pourcentage de clients PME avec des comptes de chèques d'entreprise: 82%

Clients bancaires d'entreprise et commerciaux

La banque dessert 1 850 clients bancaires d'entreprise et commerciaux avec un actif bancaire commercial total de 6,7 milliards de dollars en 2023.

Segment de l'entreprise	Nombre de clients	Facilité de crédit moyenne
Grandes entreprises	350	12,5 millions de dollars
Entreprises de marché intermédiaire	1,500	4,2 millions de dollars

Entreprises agricoles et liées à l'agriculture

First Interstate BancSystem maintient un portefeuille bancaire agricole spécialisé avec 4 200 clients agricoles.

• Portfolio total de prêts agricoles: 1,9 milliard de dollars
• Taille moyenne des prêts agricoles: 450 000 $
• Concentration géographique: Montana, Wyoming, Dakota du Sud, Colorado

Gestion de la patrimoine et individus à haute nette

La banque dessert 6 300 clients de gestion de patrimoine avec un actif total sous gestion de 2,3 milliards de dollars en 2023.

Segment de richesse	Nombre de clients	Valeur de portefeuille moyenne
Individus à haute nette	2,100	3,5 millions de dollars
Clients aisés de masse	4,200	$750,000

First Interstate BancSystem, Inc. (FIBK) - Modèle d'entreprise: Structure des coûts

Dépenses de fonctionnement de la succursale

Depuis le quatrième trimestre 2023, le premier bancsystème interétatique a maintenu 146 emplacements bancaires dans plusieurs états. Les dépenses annuelles de l'opération de succursale étaient de 78,4 millions de dollars, notamment:

Catégorie de dépenses	Coût annuel
Loyer et installations	32,6 millions de dollars
Services publics	8,2 millions de dollars
Entretien	5,9 millions de dollars
Sécurité	4,7 millions de dollars

Maintenance de la technologie et des infrastructures numériques

L'investissement technologique pour 2023 a totalisé 45,3 millions de dollars, avec la ventilation suivante:

• Infrastructure informatique: 22,1 millions de dollars
• Systèmes de cybersécurité: 12,6 millions de dollars
• Plateformes bancaires numériques: 10,6 millions de dollars

Salaires et avantages sociaux des employés

Les dépenses totales du personnel pour 2023 étaient de 234,7 millions de dollars:

Composant de compensation	Coût annuel
Salaires de base	168,3 millions de dollars
Assurance maladie	29,4 millions de dollars
Prestations de retraite	21,5 millions de dollars	Bonus et incitations	15,5 millions de dollars

Coûts de conformité réglementaire

Les dépenses de conformité pour 2023 s'élevaient à 37,6 millions de dollars:

• Conseil juridique et réglementaire: 15,2 millions de dollars
• Logiciel et systèmes de conformité: 11,4 millions de dollars
• Formation et documentation: 6,3 millions de dollars
• Dépenses d'audit: 4,7 millions de dollars

Frais de marketing et d'acquisition des clients

Les dépenses de marketing pour 2023 étaient de 22,9 millions de dollars:

Canal de marketing	Dépenses annuelles
Marketing numérique	8,6 millions de dollars
Publicité médiatique traditionnelle	6,3 millions de dollars
Parrainages communautaires	4,2 millions de dollars
Campagnes d'acquisition de clients	3,8 millions de dollars

First Interstate BancSystem, Inc. (FIBK) - Modèle d'entreprise: Strots de revenus

Revenu des intérêts des prêts et des produits de crédit

Au quatrième trimestre 2023, First Interstate BancSystem a déclaré un revenu total d'intérêts de 393,9 millions de dollars. La ventilation des produits générateurs d'intérêts comprend:

Catégorie de prêt	Revenu d'intérêt
Prêts commerciaux	156,4 millions de dollars
Prêts à la consommation	87,6 millions de dollars
Prêts hypothécaires	114,2 millions de dollars
Prêts agricoles	35,7 millions de dollars

Frais bancaires et frais de service

La banque a généré 78,5 millions de dollars de frais de service et de frais en 2023, avec la distribution suivante:

• Frais de maintenance du compte: 32,1 millions de dollars
• Frais de découvert: 18,7 millions de dollars
• Frais de transaction ATM: 12,3 millions de dollars
• Frais de transfert de fil: 7,9 millions de dollars
• Autres services bancaires: 7,5 millions de dollars

Services d'investissement et de gestion de la patrimoine

Les revenus des services de gestion de patrimoine ont totalisé 45,2 millions de dollars en 2023, notamment:

Catégorie de service	Revenu
Frais de gestion des actifs	22,6 millions de dollars
Services de conseil financier	15,3 millions de dollars
Services de planification de la retraite	7,3 millions de dollars

Frais de transaction bancaire numérique

Les revenus bancaires numériques ont atteint 24,6 millions de dollars en 2023, avec les composants suivants:

• Transactions bancaires en ligne: 12,4 millions de dollars
• Frais de banque mobile: 8,7 millions de dollars
• Traitement des paiements numériques: 3,5 millions de dollars

Revenus de produits hypothécaire et de prêt

Les revenus de produits hypothécaires et de prêt pour 2023 étaient de 142,8 millions de dollars, structurés comme suit:

Type de produit	Revenu
Origination hypothécaire résidentielle	87,3 millions de dollars
Frais d'hypothèque commerciaux	39,5 millions de dollars
Frais d'origine du prêt	16 millions de dollars

First Interstate BancSystem, Inc. (FIBK) - Canvas Business Model: Value Propositions

You see the value proposition as rooted in local control, which is a big deal for clients wanting direct access to decision-makers.

Community banking model with local decision-making

• Delivering financial solutions across Colorado, Idaho, Iowa, Montana, Nebraska, Missouri, Minnesota, North Dakota, Oregon, South Dakota, Washington, and Wyoming.
• Granting significant authority to banking offices to respond to local market conditions.

Comprehensive financial solutions for individuals and businesses

First Interstate BancSystem, Inc. offers lending across a diverse set of economic drivers in its footprint.

Industry Sector	Lending Focus
Agriculture	Lending Opportunities
Healthcare	Lending Opportunities
Technology	Lending Opportunities
Real Estate Development	Lending Opportunities
Governmental Services	Lending Opportunities

Stability and security backed by a strong capital position

The balance sheet shows a solid foundation, which you can see in the capital strength reported as of September 30, 2025.

• Common Equity Tier 1 Capital Ratio: 13.90%.
• Equity Capital and Reserves: $3.45B.
• Total Deposits: $22.6 billion as of September 30, 2025.
• Net Income for Q3 2025: $71.4 million.
• Other Borrowed Funds: reduced to zero as of September 30, 2025.

Attractive shareholder return via a consistent dividend, yielding around 6.0%

The commitment to returning capital is clear in the recent dividend declaration.

Metric	Value (Q3 2025 Data)
Declared Quarterly Dividend Per Share	$0.47
Annualized Dividend Yield	6.0%
Average Q3 Closing Price Used for Yield Calculation	$31.11 per share

Full-relationship focus, moving away from transactional lending

The strategic shift away from certain loan types signals a deeper commitment to the core customer relationship.

• Discontinued originating indirect loans by February 28, 2025.
• Indirect loans represented 4.0% of loan balances at the time of the announcement.
• Loan to Deposit Ratio at end of Q3 2025: 70.1%.

First Interstate BancSystem, Inc. (FIBK) - Canvas Business Model: Customer Relationships

You're looking at how First Interstate BancSystem, Inc. (FIBK) keeps its customers close, which is central to its community banking model. The relationships are built on a mix of personal touch and digital convenience, all grounded in local presence.

Dedicated relationship managers for commercial and wealth clients is a core tenet, supporting the bank's focus on full relationship banking, a strategy emphasized in 2025 to drive organic growth. While specific staffing numbers for relationship managers aren't public, the bank's structure supports this high-touch approach for business and high-net-worth individuals. This contrasts with some strategic moves, like outsourcing the consumer credit card portfolio in June 2025, which involved selling $74.2 million of those loans, suggesting a sharper focus on deeper, more complex client relationships over transactional volume.

The high-touch, local service model via the branch network remains foundational. As of the third quarter of 2025, First Interstate BancSystem, Inc. operated 289 banking offices across twelve states, including Montana, Wyoming, Idaho, and others. This physical footprint is actively being optimized; the company announced the divestiture of 12 branches in Arizona and Kansas, a move intended to shift capital investment to markets with stronger market share. The branches being sold accounted for approximately $740 million in deposit balances and about $200 million in loans, showing a deliberate pruning to strengthen core relationships in key areas. The company noted its average branch size is smaller than peers at $76 million, underscoring the localized service strategy.

Here's a look at the scale of the physical presence and the community investment that reinforces local relationships:

Metric	Value/Amount	Period/Context
Banking Offices Operated	289	Q3 2025
States of Operation	12	Late 2025
Branches Divested (AZ/KS)	12	Announced/Pending 2025
Total Assets	$28.3 billion	March 31, 2025
Average Branch Size	$76 million	Peer Comparison Context

For broader customer engagement, the FirstRewards Loyalty program encourages the use of its associated credit products, such as the FirstRewards World Mastercard for Business. The program allows cardholders to earn Points on Net Qualifying Purchases, which can be redeemed for statement credits or deposits into a First Interstate Bank account. Cash Rewards redemptions require a minimum of $50 and are deposited within 7-10 business days. The program is administered by an independent contractor, BreakAway Loyalty LLC, but is sponsored by First Interstate Bank.

Digital self-service tools for routine transactions complement the in-person service. Management noted plans for increased advertising and investment in digital delivery channels throughout 2025 to support organic growth goals. This allows customers to handle routine tasks online or via mobile banking, freeing up branch staff for more complex relationship-building activities. The bank offers online and mobile banking services to its diverse customer base, which includes individuals, businesses, and municipalities across sectors like agriculture, healthcare, and real estate development.

Community engagement through the First Interstate BancSystem Foundation is a tangible demonstration of commitment to the communities where relationships are built. The Foundation is currently celebrating a major milestone of $100 million in total giving since 1990. In 2025 alone, the Foundation gifted $1 million in grants through its employee-driven Believe in Local campaign, supporting 40 nonprofit organizations with $25,000 each. This local focus is deep:

• Employee Gift & Volunteer Matching has contributed over $13 million to local nonprofits cumulatively.
• The Neighbors Feeding Neighbors program has dedicated $2.7 million over 15 years to fight hunger.
• In 2025, employees dedicated more than 43,841 volunteer hours so far this year, assisting 331 nonprofits, eight schools, and 36 community organizations through Volunteer Day.
• The Believe in Local program has invested $4 million in 160 nonprofits since 2022.

The bank's founder believed that people are known by what they do, not what they say. The dividend payout in 2025 was $0.47 per share, representing a yield of 6.1% in Q1 2025, showing a consistent return to shareholders while investing heavily in the community fabric.

Finance: draft 13-week cash view by Friday.

First Interstate BancSystem, Inc. (FIBK) - Canvas Business Model: Channels

You're looking at how First Interstate BancSystem, Inc. (FIBK) gets its services to customers as of late 2025. It's a mix of old-school presence and digital tools, which is typical for a strong regional player focusing on relationship banking.

The backbone of the physical channel remains the branch network. As of the third quarter of 2025, First Interstate BancSystem, Inc. operates 289 banking offices across twelve states.

These twelve states are:

• Colorado
• Idaho
• Iowa
• Minnesota
• Missouri
• Montana
• Nebraska
• North Dakota
• Oregon
• South Dakota
• Washington
• Wyoming

Honestly, the physical footprint is being optimized. The company is executing a divestiture of 12 locations in Arizona and Kansas, which involves transferring approximately $740 million in deposit balances and about $200 million in loans, with an expected closing by Q4 2025.

For the digital side, First Interstate BancSystem, Inc. relies on its Online Banking and Mobile Banking applications to serve retail and commercial customers. While I don't have the exact daily active user count for late 2025, these platforms are key to delivering a range of banking and financial services.

The Treasury Banking Suite for business cash management is a core part of the noninterest income stream. This is where you see the direct financial impact of your business-focused channels. Here's a quick look at the relevant noninterest income components from the Q3 2025 report:

Revenue Component Channel	Q3 2025 Amount (Millions USD)	QoQ Change from Q2 2025 (Millions USD)
Total Noninterest Income	43.7	Increase of 2.6
Payment Services Revenues (part of Noninterest Income)	Not Specified	Decrease of 1.0
Net Interest Income (Core Banking Revenue)	206.8	0.2% Decrease

The direct loan officer channel supports mortgage and commercial real estate lending, which are significant components of the loan portfolio. The loan portfolio includes commercial real estate and residential loans. Mortgage loan originations contribute to the noninterest income, which was $43.7 million in Q3 2025.

ATMs and drive-up facilities are integrated into the 289 offices. These facilities support the transactional needs of the customer base, which spans individuals, businesses, and governmental entities across the Western and Midwestern United States. The company has also been focused on eliminating wholesale borrowings, with other borrowed funds decreasing to zero as of September 30, 2025, from $250.0 million at the end of Q2 2025.

Finance: draft 13-week cash view by Friday.

First Interstate BancSystem, Inc. (FIBK) - Canvas Business Model: Customer Segments

You're mapping out the core customer base for First Interstate BancSystem, Inc. (FIBK) as of late 2025. Honestly, their focus is deeply rooted in the specific geography they serve, which heavily influences who they bank. They are definitely not trying to be a national player; it's all about the Rocky Mountain Northwest and the Midwest.

Individuals and families in Western and Midwestern states

This segment represents the core retail banking customer. They are served through a physical network of 289 banking offices as of the third quarter of 2025. The geographic concentration is key here, spanning twelve states including Montana, Wyoming, Idaho, Oregon, Washington, Colorado, North Dakota, South Dakota, Nebraska, Iowa, Minnesota, and Missouri. The total deposit base, which largely reflects these retail and commercial relationships, stood at $22.6 billion as of September 30, 2025. Management guided for low single-digit deposit growth for the full year 2025.

• Operates across twelve states in the Western and Midwestern US.
• Total deposits were $22.6 billion at the end of Q3 2025.
• The bank is focused on relationship banking across its core markets.

Small-to-mid-sized businesses (SMBs) across diverse industries

First Interstate BancSystem supports the local economy through commercial lending and deposit services for SMBs. While the bank is strategically moving away from certain lending areas, like discontinuing indirect lending originations, its primary commercial focus remains clear from the loan book composition as of March 31, 2025. The overall Commercial and Industrial (C&I) portfolio, which captures a significant portion of this segment, is a key area of business, alongside Commercial Real Estate (CRE).

Here's a look at the loan portfolio breakdown, which gives you a strong proxy for where their business lending focus lies:

Loan Category (as of 3/31/2025)	Percentage of Gross Loans	Approximate Dollar Amount
Commercial Real Estate (CRE)	53%	$10.3 billion (Total CRE Loans)
Commercial (C&I)	16%	N/A
Residential Real Estate	12%	N/A
Construction Real Estate	6%	N/A
Consumer Loans	5%	N/A
Agriculture Real Estate	4%	N/A
Agriculture Loans (Non-RE)	4%	N/A

The bank is actively managing credit quality, with criticized loans standing at $1,164.1 million as of September 30, 2025.

Government entities and municipalities

While not explicitly detailed as a separate segment with specific financial figures, government entities and municipalities are typically served through their commercial banking services, including treasury management, deposit accounts, and potentially municipal financing, which falls under the broader commercial and business banking umbrella. The bank's focus on relationship banking suggests they serve local and regional government bodies within their operating footprint. The total Net Interest Income (NII) for Q3 2025 was $206.8 million.

Wealth management and trust clients

First Interstate BancSystem offers trust, employee benefit, investment management, insurance, agency, and custodial services to individuals, businesses, and nonprofits. This segment contributes to noninterest income. For the first quarter of 2025, wealth management revenues were reported at $9.8 million. The bank is focused on maintaining strong capital and liquidity, which supports the stability required for these long-term client relationships.

• Wealth management revenues were $9.8 million in Q1 2025.
• Noninterest income for Q3 2025 was $43.7 million.
• Services include trust, investment management, and custodial functions.

Agricultural businesses (Agri-business) in rural markets

The Agri-business segment is a distinct and important customer group, particularly in the rural markets where First Interstate BancSystem has a strong presence. As shown in the loan table, Agriculture Real Estate loans accounted for 4% of the total loan portfolio as of March 31, 2025. Furthermore, the bank experienced an increase in non-accrual agricultural real estate loans of $15.2 million and agricultural loans of $10.6 million in Q1 2025, indicating active lending and associated credit monitoring in this sector. This segment is intertwined with the broader Commercial Real Estate exposure, which is 53% of the loan book.

Finance: draft 13-week cash view by Friday.

First Interstate BancSystem, Inc. (FIBK) - Canvas Business Model: Cost Structure

You're looking at the expenses First Interstate BancSystem, Inc. (FIBK) is managing to deliver its community banking value proposition across its footprint. For a bank, the cost structure is heavily weighted toward funding costs and the overhead of maintaining physical presence.

Interest Expense on deposits and borrowed funds remains a primary focus for management, as this directly impacts net interest income. A significant action taken was the reduction of wholesale funding, with Other borrowed funds decreasing to zero as of September 30, 2025, down from $250.0 million at June 30, 2025. This reduction in borrowing drove lower overall interest expense, contributing to a Net Interest Margin of 3.34% for the third quarter of 2025. Total funding costs decreased by 5 basis points compared to the second quarter of 2025, even as total deposit costs increased by 2 basis points over the prior quarter.

The non-interest expense for the third quarter of 2025 totaled $157.9 million, which was an increase of $2.8 million from the second quarter of 2025. This figure captures the operational costs outside of funding the loan book.

Here's a quick look at some of the key cost and related metrics from the third quarter of 2025:

Metric	Amount / Value (Q3 2025)	Comparison to Q2 2025
Non-Interest Expense	$157.9 million	Increased by $2.8 million
Net Interest Income	$206.8 million	Decreased by $0.4 million
Net Interest Margin (NIM)	3.34%	Increased by 4 basis points
Other Borrowed Funds	zero	Decreased from $250.0 million
Provision for Credit Losses	Zero provision recorded	N/A

Personnel expenses, which cover salaries and benefits for the local staff supporting the community banking model, saw a sequential increase. Salary and wages expense increased by $1.2 million during the third quarter of 2025 compared to the second quarter of 2025. However, this was a decrease of $4.7 million compared to the third quarter of 2024, suggesting ongoing management of the workforce cost base.

Occupancy and equipment costs are tied to the extensive branch footprint. First Interstate BancSystem operates 289 banking offices across twelve states as of September 30, 2025. The cost structure is being actively managed through strategic decisions, including the sale of branches in Arizona and Kansas, and a pending sale of branches in Nebraska, all aimed at optimizing the geographical presence.

The Provision for credit losses line item was notably low for the period. For the third quarter of 2025, zero provision recorded was the result reported. This reflects a favorable credit environment or strong loan performance during the quarter. The net charge-offs for the quarter were $2.3 million, an annualized 0.06% of average loans outstanding.

You should review the following components of the non-interest expense:

• Personnel expenses (salaries and benefits for local staff)
• Occupancy and equipment costs for the extensive branch footprint
• Costs related to technology and operations supporting the 289 offices
• Costs associated with regulatory compliance and professional services

Finance: draft 13-week cash view by Friday.

First Interstate BancSystem, Inc. (FIBK) - Canvas Business Model: Revenue Streams

You're looking at the core ways First Interstate BancSystem, Inc. brings in money, which, like most banks, boils down to lending and fees. As of late 2025, the numbers show a clear reliance on traditional banking activities. Honestly, for a regional bank, this structure is pretty standard, but the mix tells you where their immediate focus is.

The primary engine remains the spread between what they earn on assets and what they pay out on liabilities. For the third quarter of 2025, the Net Interest Income (NII) from loans and securities was reported at $206.8 million. This figure represents the lion's share of their top line; in fact, over the last five years, Net Interest Income made up about 82.3% of First Interstate BancSystem's total revenue.

The secondary, but growing, component is Non-interest income. For Q3 2025, this stream totaled $43.7 million. This was actually an increase of $2.6 million compared to the second quarter of 2025. Total revenue for the quarter, combining both streams, was $250.5 million.

Here is a quick breakdown of the two main revenue components for the third quarter of 2025:

Revenue Component	Q3 2025 Amount (Millions USD)	Comparison Note
Net Interest Income (NII)	$206.8 million	Increased $1.3 million vs. Q3 2024.
Non-interest Income	$43.7 million	Increased $2.6 million vs. Q2 2025.
Total Revenue	$250.5 million	Slightly below analyst estimates for the quarter.

The Non-interest income bucket is where you find the direct service charges and other non-lending revenue sources. First Interstate BancSystem derives this income from several specific activities across its operations in twelve states. You should watch these areas closely for fee income trends:

• Fee income from deposit services and lending activities
• Wealth management and trust services fees
• Merchant services and payment processing revenue

It's worth noting a strategic shift that impacted fee income recently. First Interstate BancSystem outsourced its consumer credit card portfolio in June 2025, which included the sale of $74.2 million of consumer credit card loans. That sale would have affected the fee income run-rate going forward, though the Q3 results already reflect some of the changes. Finance: draft a sensitivity analysis on the Q4 2025 non-interest income forecast, assuming a 5% sequential decline in fee income from lending activities by Friday.