IDT Corporation (IDT): Business Model Canvas [Jan-2025 Mise à jour]

Dans le monde dynamique des télécommunications, IDT Corporation apparaît comme une puissance stratégique, transformant la façon dont les entreprises et les particuliers se connectent à l'échelle mondiale. En tirant parti d'une toile de modèle commercial sophistiqué, IDT a conçu une approche innovante qui comble les lacunes de communication sur divers marchés, offrant des solutions abordables et flexibles qui s'adressent aux voyageurs internationaux, aux entreprises et aux utilisateurs soucieux du budget. Leur mélange unique d'expertise technologique, d'infrastructure de réseau étendue et de services centrés sur le client les positionne comme un acteur qui change la donne dans le paysage complexe de la communication numérique.

IDT Corporation (IDT) - Modèle d'entreprise: partenariats clés

Fournisseurs d'infrastructures de télécommunications

IDT Corporation s'associe aux fournisseurs d'infrastructures de télécommunications suivants:

Fournisseur	Détails du partenariat	Valeur du contrat annuel
Verizon Communications	Support d'infrastructure réseau	3,2 millions de dollars
AT&T	Connectivité du réseau à fibre optique	2,7 millions de dollars

Opérateurs de services réseau

Les partenariats clés des opérateurs de services réseau comprennent:

• Sprint Corporation
• T-Mobile Us
• Communications de niveau 3

Vendeurs de cloud computing et technologique

Fournisseur de cloud	Type de service	Dépenses annuelles
Services Web Amazon	Infrastructure cloud	5,6 millions de dollars
Microsoft Azure	Solutions de nuages ​​hybrides	4,3 millions de dollars

Opérateurs de télécommunications internationales

Partenariats internationaux des opérateurs de télécommunications:

• Telefónica (Espagne)
• Orange S.A. (France)
• Deutsche Telekom (Allemagne)

Pays de paiement et partenaires technologiques financières

Partenaire financier	Portée du partenariat	Volume de transaction
Paypal	Traitement des paiements numériques	287 millions de dollars par an
Bande	Passerelle de paiement international	214 millions de dollars par an

IDT Corporation (IDT) - Modèle d'entreprise: activités clés

Développement du service de télécommunications

IDT Corporation se concentre sur le développement de services de télécommunications innovants sur plusieurs segments. Au quatrième trimestre 2023, la société a déclaré un chiffre d'affaires total de 343,8 millions de dollars, avec des investissements importants dans le développement des services.

Catégorie de développement de services	Investissement annuel	R&D Focus
VoIP Technologies	12,5 millions de dollars	Plateformes de communication de nouvelle génération
Solutions de communication mobile	8,3 millions de dollars	Systèmes de communication d'entreprise et de consommation

Gestion des réseaux vocaux et de données

IDT gère de vastes réseaux de télécommunications avec des capacités d'infrastructure robustes.

• Couverture du réseau mondial couvrant plus de 180 pays
• Capacité d'infrastructure du réseau: 500+ TBP
• 99,99% de fiabilité de disponibilité du réseau

Services internationaux d'appel et de prépayé

IDT est spécialisé dans les solutions internationales de télécommunications avec une présence importante sur le marché.

Segment de service	Volume de transaction annuel	Part de marché
Cartes de visite internationales	127,6 millions de dollars	12.5%
Services de communication prépayée	89,4 millions de dollars	8.7%

Innovation de plateforme de communication numérique

IDT investit en permanence dans le développement de la plate-forme de communication numérique.

• Budget d'innovation technologique annuel: 15,2 millions de dollars
• 6 Applications de brevet actives dans les technologies de communication
• Développement de plate-forme de communication basé sur le cloud

Solutions de télécommunications en gros

IDT fournit des services de télécommunications en gros complets aux clients d'entreprise.

Catégorie de service en gros	Revenus annuels	Clientèle
SERVICES DE COURSE DE CORPORT	78,5 millions de dollars	127 transporteurs de télécommunications
Solutions de communication d'entreprise	62,3 millions de dollars	84 clients d'entreprise

IDT Corporation (IDT) - Modèle d'entreprise: Ressources clés

Infrastructure de réseau de télécommunications propriétaires

IDT Corporation exploite un réseau de télécommunications complexes avec les spécifications d'infrastructure suivantes:

Composant réseau	Spécification
Points de présence mondiaux	Plus de 200 points d'interconnexion du réseau
Capacité de réseau	Environ 500 Gbps Bande passante internationale
Efficacité de routage	99,97% de disponibilité du réseau

Expertise technique dans les technologies de communication

La main-d'œuvre technique d'IDT comprend des professionnels spécialisés:

• Total des employés techniques: 487
• Expérience technique moyenne: 8,3 ans
• Certifications avancées: 62% du personnel technique

Propriété intellectuelle et brevets logiciels

Le portefeuille de propriété intellectuelle d'IDT comprend:

Catégorie de brevet	Nombre de brevets
Technologie des télécommunications	37 brevets actifs
Logiciel de communication	24 brevets enregistrés
Infrastructure réseau	16 brevets technologiques propriétaires

Portfolio de services de communication diversifiés

Répartition du portefeuille de services d'IDT:

• Services vocaux internationaux: 42% des revenus
• Services en gros des transporteurs: 31% des revenus
• Solutions de communication prépayée: 18% des revenus
• Services de communication d'entreprise: 9% des revenus

Capacités de routage des télécommunications mondiales

Détails de l'infrastructure de routage mondial d'IDT:

Métrique de routage	Statistique
Pays desservis	210+ pays et territoires
Volume d'appel quotidien	Environ 3,2 millions de minutes
Connexions internationales des transporteurs	Plus de 500 relations de transporteur direct

IDT Corporation (IDT) - Modèle d'entreprise: propositions de valeur

Solutions de communication internationales abordables

IDT Corporation fournit des solutions de communication internationales avec des stratégies de tarification compétitives:

Catégorie de service	Coût moyen par minute	Couverture mondiale
Appels vocaux internationaux	$0.02 - $0.05	200+ pays
Services de recharge mobile	5 $ - 50 $ de confessions	100+ opérateurs mobiles

Services d'appel prépayée flexible

IDT offre diverses options de communication prépayée:

• Aucune exigence de contrat mensuelle
• Activation instantanée
• Méthodes de recharge multiples

Alternatives de télécommunications à faible coût

Les services de télécommunications rentables d'IDT comprennent:

Type de service	Économies de coûts	Segment de marché
Cartes de visite internationales	Jusqu'à 60% moins cher que les transporteurs traditionnels	Communautés immigrées
Communication d'entreprise	Réduction des coûts opérationnels de 40%	Petites entreprises

Innovations de plate-forme de communication numérique

Les offres de services numériques comprennent:

• Intégration d'applications mobiles
• Solutions de communication basées sur le cloud
• Connectivité internationale en temps réel

Services de communication d'entreprise personnalisés

Solutions de communication d'entreprise avec des fonctionnalités spécifiques:

Fonctionnalité de service	Niveau de personnalisation	Marché cible
Solutions VoIP évolutives	Entièrement personnalisable	Entreprises mondiales
Support multi-langues	Assistance technique 24/7	Sociétés multinationales

IDT Corporation (IDT) - Modèle d'entreprise: relations avec les clients

Plateformes en ligne en libre-service

IDT Corporation fournit des plateformes en ligne aux clients afin de gérer leurs services, notamment:

• Application mobile Boss Revolution pour l'appel international
• Portail de gestion des comptes sur le Web
• Systèmes de recharge et de paiement en ligne

Plate-forme	Utilisateurs actifs	Transactions mensuelles
Application mobile Boss Revolution	1,2 million	3,4 millions
Portail de compte Web	850,000	2,1 millions

Centres de support client

IDT maintient plusieurs canaux de support client:

• Centres d'appels multilingues 24/7
• Assistance par e-mail
• Services de chat en direct

Canal de support	Temps de réponse moyen	Taux de satisfaction client
Support téléphonique	2,5 minutes	88%
Chat en direct	1,8 minutes	92%

Engagement de l'équipe de vente directe

Statistiques clés de l'équipe de vente:

• Représentants des ventes totales: 275
• Couverture des ventes mondiales: 12 pays
• Revenu annuel moyen par représentant des ventes: 540 000 $

Outils de gestion des comptes numériques

IDT offre des fonctionnalités complètes de gestion numérique:

• Suivi d'utilisation en temps réel
• Rapports de facturation automatisés
• Informations sur l'utilisation personnalisées

Packages de services personnalisés

Les offres de services personnalisées comprennent:

• Solutions de télécommunications d'entreprise
• Plans d'appel internationaux sur mesure
• Options de facturation personnalisées

Type de package de service	Abonnés annuels	Valeur du contrat moyen
Solutions d'entreprise	3,200	$125,000
Plans d'appel personnalisés	58,000	$1,200

IDT Corporation (IDT) - Modèle d'entreprise: canaux

Site Web en ligne et applications mobiles

IDT Corporation exploite plusieurs plateformes numériques pour l'engagement des clients:

• Site Web de l'entreprise idt.net
• Application mobile de Boss Revolution
• Plateforme numérique sans fil Net10

Plate-forme numérique	Utilisateurs actifs mensuels	Volume de transaction
Application Boss Revolution	2,3 millions	127,6 millions de dollars en transactions de versement
Plateforme sans fil Net10	1,8 million	84,3 millions de dollars en services prépayés

Réseaux de distribution de détail

IDT maintient de vastes partenariats de vente au détail:

• Magasins 7-Eleven
• Emplacements Walmart
• Magasins de commodité indépendants

Partenaire de vente au détail	Nombre d'emplacements	Volume des ventes annuelles
7-Eleven	9 200 magasins	42,5 millions de dollars
Walmart	4 700 emplacements	67,3 millions de dollars

Représentants des ventes directes

IDT utilise des stratégies de vente directes sur plusieurs segments:

• Équipe de vente de télécommunications
• Spécialistes internationaux
• Représentants sans fil prépayés

Canal de vente	Nombre de représentants	Revenu annuel moyen par représentant
Télécommunications	387	1,2 million de dollars
Ventes de versement	256	$890,000

Revendeurs de télécommunications

IDT s'associe à plusieurs revendeurs de télécommunications:

• Opérateurs de réseaux virtuels mobiles indépendants (MVNO)
• Fournisseurs de télécommunications régionales

Type de revendeur	Nombre de partenaires	Revenus de revente annuels
Mvnos	24	93,7 millions de dollars
Fournisseurs régionaux	37	76,2 millions de dollars

Plateformes de marketing numérique

IDT utilise des stratégies de marketing numérique complètes:

• Publicité sur les réseaux sociaux
• Marketing des moteurs de recherche
• Campagnes par e-mail ciblées

Canal de marketing	Dépenses marketing annuelles	Coût d'acquisition des clients
Réseaux sociaux	8,3 millions de dollars	42 $ par client
Recherche de marketing	6,7 millions de dollars	37 $ par client

IDT Corporation (IDT) - Modèle d'entreprise: segments de clientèle

Voyageurs internationaux

IDT Corporation sert des voyageurs internationaux grâce à ses services de communication et de télécommunications.

Caractéristique du segment	Données quantitatives
Minutes d'appels mondiaux	372 millions de minutes en 2023
Utilisateurs internationaux de carte prépayée	1,2 million d'utilisateurs actifs
Dépenses mensuelles moyennes par utilisateur	$24.50

Petites et moyennes entreprises

IDT fournit des solutions de télécommunications pour les PME.

• Total des PME Base de clientèle: 45 678 entreprises
• Dépenses de télécommunications mensuelles moyennes: 387 $ par entreprise
• Revenus annuels du segment des PME: 67,3 millions de dollars

Communautés immigrées

IDT cible les populations d'immigrants avec des services de communication spécialisés.

Segment communautaire	Nombre d'utilisateurs	Pénétration du service
Communautés hispaniques	512 000 utilisateurs	68% de pénétration du marché
Communautés d'immigrants africains	276 000 utilisateurs	42% de pénétration du marché

Fournisseurs de services de télécommunications

IDT propose une infrastructure et des services de télécommunications en gros.

• Total des partenaires des transporteurs: 217
• Revenus de gros annuels: 412,6 millions de dollars
• Couverture du réseau mondial: 210 pays

Utilisateurs de communication soucieuse du budget

IDT cible les demandeurs de services de communication rentables.

Métrique du segment	Valeur
Utilisateurs de services prépayés	2,1 millions
Économies mensuelles moyennes	37% par rapport aux principaux transporteurs
Abonnés au plan à faible coût	876 000 utilisateurs

IDT Corporation (IDT) - Modèle d'entreprise: Structure des coûts

Maintenance d'infrastructure réseau

Selon les rapports financiers en 2023 d'IDT Corporation, les coûts de maintenance des infrastructures du réseau étaient d'environ 42,3 millions de dollars par an.

Catégorie d'infrastructure	Coût annuel
Opérations du centre de données	18,7 millions de dollars
Entretien de l'équipement du réseau	14,5 millions de dollars
Infrastructure de télécommunications	9,1 millions de dollars

Recherche et développement technologiques

IDT Corporation a investi 37,6 millions de dollars dans les dépenses de R&D au cours de l'exercice 2023.

• Développement de logiciels: 22,4 millions de dollars
• Technologie des télécommunications: 9,7 millions de dollars
• Recherche émergente des technologies: 5,5 millions de dollars

Compensation des employés

La rémunération totale des employés pour IDT Corporation en 2023 était de 156,2 millions de dollars.

Catégorie de compensation	Montant annuel
Salaires de base	112,4 millions de dollars
Bonus de performance	24,8 millions de dollars
Avantages et options d'achat d'actions	19 millions de dollars

Frais de marketing et de vente

Les dépenses de marketing et de vente ont totalisé 28,9 millions de dollars en 2023.

• Marketing numérique: 12,6 millions de dollars
• Publicité traditionnelle: 8,3 millions de dollars
• Opérations de l'équipe de vente: 8 millions de dollars

Frais de transport de télécommunications

Les frais d'interconnexion et d'accès du transporteur de télécommunications s'élevaient à 67,5 millions de dollars en 2023.

Catégorie de frais de transport	Coût annuel
Frais de transport international	41,3 millions de dollars
Frais d'interconnexion intérieure	26,2 millions de dollars

IDT Corporation (IDT) - Modèle d'entreprise: Strots de revenus

Services d'appel internationaux

IDT Corporation a généré 243,7 millions de dollars de revenus d'appels internationaux au cours de l'exercice 2023. La société opère via le segment des télécommunications IDT, fournissant des services internationaux à longue distance.

Catégorie de service	Revenus annuels	Part de marché
Cartes d'appel internationales prépayées	87,6 millions de dollars	36%
Appel international mobile	62,4 millions de dollars	26%
VoIP Services internationaux	93,7 millions de dollars	38%

Plans de communication prépayée

Les plans de communication prépayés d'IDT ont généré 178,5 millions de dollars de revenus pour l'exercice 2023.

• Plans mobiles prépayés nationaux: 92,3 millions de dollars
• Plans mobiles prépayés internationaux: 86,2 millions de dollars

Solutions de télécommunications en gros

Les solutions de télécommunications en gros ont contribué 156,2 millions de dollars aux revenus d'IDT en 2023.

Service de gros	Revenus annuels
SERVICES DE COURSE DE CORPORT	87,6 millions de dollars
Location d'infrastructure réseau	68,6 millions de dollars

Frais d'abonnement à plate-forme numérique

Les abonnements à la plate-forme numérique ont généré 64,8 millions de dollars de revenus annuels.

• Plateformes de communication d'entreprise: 42,3 millions de dollars
• Services numériques grand public: 22,5 millions de dollars

Contrats de services de communication d'entreprise

Les contrats de services de communication d'entreprise ont totalisé 137,6 millions de dollars au cours de l'exercice 2023.

Type de contrat	Revenus annuels
Services de communication gérés	89,4 millions de dollars
Solutions d'entreprise personnalisées	48,2 millions de dollars

IDT Corporation (IDT) - Canvas Business Model: Value Propositions

The Value Propositions for IDT Corporation are centered around providing specialized, high-margin digital services to underserved markets, while maintaining a stable cash flow from legacy operations.

NRS: Integrated POS, electronic payment processing, and merchant services for independent retailers.

The value proposition for National Retail Solutions (NRS) is delivering a comprehensive, integrated platform that helps independent retailers, like bodegas and C-stores, operate more efficiently and compete better. This is evidenced by strong growth in the core service revenue streams.

For the first quarter of fiscal year 2026 (ending October 31, 2025), NRS delivered:

• Recurring revenue of $35.3 million, marking a 22% year-over-year increase.
• Income from operations of $8.9 million, up 35% year-over-year.
• Adjusted EBITDA of $10.3 million, a 33% increase year-over-year.

The average recurring revenue per terminal saw improvement, reaching $313 in the first quarter of fiscal year 2026, up from $295 in the year-ago quarter. This growth was fueled by core services:

Service Component	Q1 FY2026 YoY Growth Rate
Merchant Services revenue	38%
SaaS Fees revenue	30%

For the full fiscal year 2025, NRS generated revenues of $128.8 million and income from operations of $27.8 million. The segment's recurring revenue grew 27% in fiscal year 2025, generating over $35 million in Adjusted EBITDA.

BOSS Money: Fast, reliable, and digital-first international money remittance with competitive pricing.

BOSS Money provides a digital-first approach to international money remittance, leveraging mobile apps to drive volume and efficiency. The focus on digital channels is key to its value proposition, leading to significant operating leverage.

Key metrics for the Fintech segment, powered by BOSS Money, for the first quarter of fiscal year 2026 include:

• Income from operations nearly doubled, rising by 97% year-over-year to $6.4 million.
• Adjusted EBITDA increased by 87% year-over-year to $7.5 million.
• Total Fintech revenue was $42.7 million, up 15% year-over-year.
• BOSS Money digital revenue specifically grew by 20% to $27.9 million.

The effectiveness of the digital strategy is clear from prior periods; in the second quarter of fiscal year 2025, BOSS Money transactions totaled 5.7 million, a 36% increase year-over-year, driven by a 40% increase in digital transactions. For the full fiscal year 2025, BOSS Money handled over 23 million remittance transactions, with its digital channel accounting for over 80% of total remittance volume.

net2phone: Intelligently integrated, AI-driven cloud communications and contact center services.

net2phone offers Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) with AI integration, providing intelligent communication tools for enterprises. The value is seen in seat growth and operational profitability improvement.

First quarter of fiscal year 2026 performance highlights for net2phone:

• Subscription revenue grew by 10% year-over-year to $23.0 million.
• Income from operations increased by 94% to $1.9 million.
• Adjusted EBITDA increased by 44% to $3.6 million.

The platform expanded its reach, ending the first quarter of fiscal year 2026 with 422,000 seats, up from 396,000 in the prior year period. For the full fiscal year 2025, subscription revenue reached $85.7 million, a 9% increase.

Traditional Comms: Low-cost international long-distance calling and prepaid digital payments.

This segment provides the foundational cash flow through mature services, including international long-distance calling and IDT Digital Payments, which is a significant component of its revenue base.

In the first quarter of fiscal year 2026, the segment showed stability with slight growth in profitability:

• Revenue slightly decreased by 0.5% to $219.5 million.
• Income from operations increased by 1% to $15.8 million.
• Adjusted EBITDA rose by 2% to $18.9 million.

For the full fiscal year 2025, the Traditional Communications segment generated revenues of $860.2 million and income from operations of $66.5 million. Within this segment, IDT Digital Payments revenues were $416.3 million in fiscal year 2025.

Access to underserved consumer markets for advertisers via the NRS platform.

The NRS platform offers advertisers a unique channel to reach the specific, underserved consumer base that frequents independent retailers. While the segment is focused on merchant services, the advertising component is a distinct value proposition.

The recent performance of the advertising revenue stream within NRS shows a headwind, which you should factor in:

• Advertising & Data revenue declined by 15% in the first quarter of fiscal year 2026.

This decline was more than offset by the growth in merchant services and SaaS fees, allowing the overall NRS recurring revenue to grow by 22% in the same period.

IDT Corporation (IDT) - Canvas Business Model: Customer Relationships

You're looking at how IDT Corporation (IDT) manages the touchpoints with its diverse customer base, which ranges from individual remittance users to large enterprise telecom clients. The relationship strategy is clearly segmented, leaning heavily on digital automation for high-volume, low-touch interactions while reserving dedicated support for B2B accounts.

Automated, Self-Service Digital Channels (BOSS Money App)

For the BOSS Money remittance business, the relationship is almost entirely digital and automated. This is where the scale is, and IDT Corporation is driving customers toward the apps for efficiency. The BOSS Money and BOSS Revolution apps are the dominant originating channel, generating over 80% of transactions in fiscal year 2025. By the first quarter of fiscal year 2026, the digital channel accounted for 84% of transactions. This self-service focus is clearly working, as digital channel send volume increased by 34% in 1Q26 compared to 1Q25. Furthermore, the focus on customer experience via the app paid off with BOSS Money achieving the highest average app store rating among eighteen digital money transfer providers surveyed by FXC Intelligence in its 2025 customer satisfaction ranking. The segment's income from operations increased by 97% to $6.4 million in 1Q26, partly due to decreases in unit digital sales chargebacks and payout commissions, which are direct benefits of optimized digital relationships.

Dedicated Support for Enterprise Clients (net2phone)

For net2phone's B2B customers using UCaaS (Unified Communications as a Service) and CCaaS (Contact Center as a Service) offerings, the relationship shifts to dedicated support. While specific numbers for account manager ratios aren't public, the growth in seats served indicates successful client acquisition and retention. In the first quarter of fiscal year 2025, net2phone saw seats served increase by 11% year-over-year, with CCaaS seats growing by 19%. Subscription revenue in 1Q26 grew by 10% to $23.0 million. The strategy is evolving to include high-touch, AI-driven support; net2phone began offering its AI Agent to both existing and new customers in Q1 2026, and the company projects that by year-end 2026, 30% or more of sales will include one or both of their AI solutions. This suggests a move toward proactive, data-driven account management.

NRS Retention Teams and Service Level Enhancements

The National Retail Solutions (NRS) segment faces direct competition and regulatory pressures, making churn a key focus for customer relationship management. IDT Corporation is actively combating churn with a new retention team and enhanced service levels. The results show the challenge: NRS added approximately 5,100 net active terminals in fiscal year 2025, a decrease from the 6,400 added in fiscal year 2024, as growth was offset by an increased churn rate. The focus on service is also seen in expanding retail delivery options, such as the partnership with DoorDash initiated earlier in calendar year 2025. The goal is to enhance retailer bottom-lines, which should naturally reduce churn.

Community-Focused Marketing and Direct Sales

For BOSS Revolution Calling, which targets immigrant groups, the relationship is fostered through community alignment, evidenced by the success of the BOSS Revolution app within the BOSS Money ecosystem. While direct marketing spend figures aren't available, the success of the digital channel, which is heavily used by this demographic, serves as a proxy for effective engagement. For net2phone's B2B offerings, the relationship is supported by direct sales efforts, now augmented by AI tools. The pivot to holistic solutions, comprised of multiple offerings tailored to customer workflows, is a key part of this direct sales approach.

Here's a quick look at how customer engagement metrics track across the key segments:

Segment	Key Customer Metric	Latest Reported Value/Change
BOSS Money (Digital)	Digital Channel Share of Transactions (Q1 FY26)	84%
BOSS Money (Digital)	Digital Send Volume Growth (YoY 1Q26 vs 1Q25)	34% increase
NRS	Net Active Terminals Added (FY 2025)	5,100
NRS	Net Active Terminals Added (YoY FY25 vs FY24)	-1,200 (6,400 in FY24 vs 5,100 in FY25)
net2phone	Subscription Revenue (Q1 FY26)	$23.0 million
net2phone	AI Sales Integration Target (By YE 2026)	30% or more of sales

If onboarding for new NRS retailers takes longer than expected due to compliance issues, churn risk rises defintely.

IDT Corporation (IDT) - Canvas Business Model: Channels

You're looking at how IDT Corporation gets its value propositions to its customers across its diverse business lines. The channel strategy is clearly multi-faceted, blending physical retail presence with a strong, growing digital-first approach, especially in the fintech space.

The National Retail Solutions (NRS) channel relies on a direct physical deployment model. As of October 31, 2025, the NRS retail network comprised approximately 37,900 active terminals nationwide, scanning purchases at approximately 32,900 independent retailers. This network primarily serves small-format, independent stores like convenience stores and bodegas. For context, NRS added approximately 5,100 net active terminals in the full fiscal year 2025. The company is actively working to address churn and boost new sales, having added approximately 800 net active terminals in 1Q26.

The digital channel for BOSS Money is now dominant in remittances. The BOSS Money and BOSS Revolution mobile apps are the primary origination points for money transfers. BOSS Money's digital channel expansion resulted in contributing over 80% of the total remittance volume for fiscal year 2025. Digital send volume for BOSS Money increased by over 40% in 4Q25 and for the full FY 2025. In 1Q26, digital channel send volume was up 34% compared to 1Q25. BOSS Money digital revenue for 4Q25 was up 31% year-over-year, reaching $27.6 million.

IDT Corporation uses a mix of direct and third-party channels for its various services. Here's a look at the scale of some of these distribution points:

Channel Component	Metric	Latest Reported Value (Late 2025/Early 2026)
NRS Retailers (Physical)	Active Terminals (Oct 31, 2025)	37,900
NRS Retailers (Physical)	Independent Retailers Served (Oct 31, 2025)	32,900
BOSS Money Digital Channel	Share of Total Remittance Volume (FY 2025)	Over 80%
BOSS Money Digital Channel	Digital Send Volume Growth (FY 2025 vs FY 2024)	Over 40%
net2phone UCaaS/CCaaS	CCaaS Seats Served Growth (2Q25 vs 2Q24)	10%
net2phone UCaaS/CCaaS	Total Seats Served Growth (1Q25 vs 1Q24)	11%
IDT Digital Payments (Zendit)	Global Digital Catalog Size	Over 10,000 goods and services

For NRS retailer integration, IDT Corporation is expanding beyond its direct sales force by incorporating third-party logistics. Earlier in Calendar Year 2025, NRS partnered with DoorDash and began activating priority NRS retailers for delivery options. This suggests a move to enhance the value proposition for existing retailers by offering new customer fulfillment methods.

The IDT Digital Payments and wholesale business utilizes online portals and APIs through the Zendit platform. This platform allows businesses to integrate prepaid offerings, which are curated from a global digital catalog of over 10,000 goods and services. IDT Digital Payments' revenues themselves were $416.3 million in fiscal 2025.

net2phone's channel for deploying its Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) offerings involves a direct sales approach supplemented by channel partners across North and South America. The growth in seats served is a key indicator of channel success:

• CCaaS seats served increased by 19% year-over-year in 1Q25.
• Total seats served increased by 11% year-over-year in 1Q25.
• Subscription revenue for net2phone in 4Q25 was $22.2 million.

Looking ahead, IDT expects to see significant channel adoption of AI tools within net2phone; by the end of fiscal 2026, 30% or more of sales are projected to include one or both of their AI solutions. That's a clear strategic push through the sales channel.

IDT Corporation (IDT) - Canvas Business Model: Customer Segments

You're looking at the core groups IDT Corporation (IDT) serves across its four main operating segments as of late 2025. The business model clearly segments its focus from the small retailer to the global carrier.

The customer base is diverse, spanning retail point-of-sale (POS) services, international fintech, cloud communications, and wholesale telecom.

Here's a breakdown of the key customer groups IDT Corporation targets:

• Independent convenience stores, bodegas, and small-format retailers (NRS), with approximately 32,400 independent retailers served as of September 30, 2025.
• Immigrant communities in the US and Canada needing international calling and money transfer (Fintech/BOSS Money), with over 6 million+ active BOSS Revolution customers.
• Small to mid-market enterprises in North and South America requiring cloud communications (net2phone), serving over 420k+ business seats.
• Global telecom carriers and service providers (IDT Global wholesale), which terminate approximately 7.4 billion minutes annually.
• Brand marketers and advertisers seeking reach into the independent retail consumer base via the NRS platform.

The scale of the retail segment, National Retail Solutions (NRS), is quite substantial, showing consistent growth in its network footprint.

NRS Metric	Latest Figure (as of Sept 2025)	Contextual Data (Aug 2025)
Active Terminals Nationwide	37,400	37,100 active terminals
Independent Retailers Served	32,400	32,200 independent retailers
Sales Processed (Monthly)	$2.1 billion (September 2025)	$2.2 billion processed sales (August 2025)
Fiscal 2025 Segment Revenue	$128.8 million	Fiscal 2025 Income from Operations: $27.8 million (Q4 FY25 data)

For the Fintech segment, which serves immigrant communities with services like BOSS Money, the focus is on transaction volume and digital adoption. The segment generated $154.6 million in revenue for Fiscal 2025. You can see the momentum in the fourth quarter of Fiscal 2025:

• BOSS Money total revenue: $139.8 million.
• BOSS Money digital revenue: $99.0 million.
• Total money transferred annually across the IDT ecosystem is reported at $6.3 billion.

The net2phone customer base, focused on small to mid-market enterprises, is characterized by recurring subscription revenue. For the first quarter of Fiscal 2026, subscription revenue hit $22.2 million, with Adjusted EBITDA for the segment reaching $3.5 million. This segment is targeting enterprises needing cloud communications, with over 420k+ business seats reported across its global user base.

The Traditional Communications segment, which houses IDT Global wholesale carrier services, is a massive revenue generator, bringing in $860.2 million in revenue in Fiscal 2025, while also providing significant cash flow of $70 million in free cash flow for that same fiscal year. This segment directly serves other telecom operators globally.

Brand marketers and advertisers are an indirect but important segment, leveraging the NRS POS network. This network processed 148 million transactions in August 2025, giving advertisers access to a highly concentrated, underserved consumer market.

IDT Corporation (IDT) - Canvas Business Model: Cost Structure

You're looking at the expenses that power IDT Corporation's operations across its diverse segments as of late 2025. Honestly, the cost structure is a tale of two businesses: the legacy, lower-margin Traditional Communications and the high-growth, tech-intensive Fintech and cloud services.

Cost of revenue for Traditional Communications (interconnection and carrier costs)

The core cost here is the direct cost of providing voice and messaging services, which includes interconnection and carrier fees. These are the variable costs tied directly to minutes of use. For the first quarter of fiscal year 2026 (1Q26), the Direct cost of revenues for the Traditional Communications segment was reported at $204.6 million (based on $204,573 thousand). This high cost base relative to revenue is what keeps the segment's gross margin lower compared to the others.

Here's a look at the segment's financial performance, which directly reflects these costs:

Metric (Q1 FY2026)	Amount (in thousands)	Amount (in millions)
Traditional Communications Revenue	$219,500	$219.5
Direct cost of revenues	$204,573	$204.6
Gross profit	$118,179	$118.2
Adjusted EBITDA	$18,900	$18.9

Technology and development expenses, especially for AI and new product features

Investment in technology is critical, especially for driving the AI features in BOSS Money and net2phone. For the first quarter of fiscal year 2026, Technology & development expense was $2.5 million, up from $2.3 million in the same quarter last year. This spend supports the build-out of integrations and features for new verticals, like health care, within net2phone, which is ramping up its investment in strategic AI technologies.

For the full fiscal year 2025, Technology & development expenses decreased by 7% as a result of streamlining efforts, even as the company focused on digital innovations and AI product investments.

Selling, general, and administrative (SG&A) expenses, including NRS terminal deployment costs

SG&A covers the overhead and sales efforts across the board. In 1Q26, consolidated SG&A was $16.7 million, an improvement from $17.8 million in 1Q25. This reflects ongoing cost-cutting initiatives; for the full fiscal year 2025, SG&A expenses decreased by 6%, or $5 million.

The NRS segment's cost base includes costs related to its POS network, such as terminal deployment and maintenance. While specific terminal deployment costs aren't itemized separately from SG&A, the segment's operational leverage is a key focus area.

• FY 2025 SG&A expense decreased by 6% (or $5 million) year-over-year.
• Traditional Communications SG&A as a percentage of revenue was 9.3% in fiscal 2025.
• Corporate G&A expense in 1Q26 was $2.7 million, down 6% from $2.9 million in 1Q25.

Payout commissions and digital sales chargebacks in the Fintech segment

The Fintech segment, driven by BOSS Money, has significant variable costs tied to transactions, including payout commissions and chargebacks. The success in managing these costs is evident in the segment's bottom-line improvement, which management explicitly links to technology investment.

The impact of cost management on these variable expenses is clear:

• Fintech segment income from operations in 1Q26 was $6.4 million, a 97% increase year-over-year.
• This exceptional increase reflects the reduction in the transaction cost structure that machine learning and AI are providing.
• In 4Q25, BOSS Money / Fintech segment Adjusted EBITDA surged 267% to $5.5 million.

Capital expenditures (CapEx) for infrastructure and POS terminals

Capital spending is necessary for expanding the NRS terminal base and maintaining the underlying communication infrastructure. For the first quarter of fiscal year 2026, CapEx was $5.8 million, representing a 10% increase year-over-year.

This CapEx supports the growth engine of NRS, which expanded its installed base to 37,200 active POS terminals by the end of fiscal 2025.

IDT Corporation (IDT) - Canvas Business Model: Revenue Streams

You're looking at how IDT Corporation pulls in its money as of late 2025. It's a mix of legacy services evolving and newer, higher-margin digital plays. Honestly, the structure shows a clear pivot, though the bulk still comes from the older side of the house.

The largest single bucket remains the Traditional Communications revenue, which you see coming in at $860.2 million in fiscal year 2025. This stream is heavily reliant on voice minutes and prepaid digital payments, which is a key area IDT is trying to migrate to digital channels, as they noted plans to offset structural declines here.

Moving to the growth engines, the Recurring revenue from NRS (National Retail Solutions) was reported at $122.6 million in FY2025. This is the sticky, high-margin stuff, powered by the services they sell to their retailer network. Here's a quick look at what makes up that NRS recurring stream:

• SaaS fees from POS solutions.
• Merchant Services revenue.
• Advertising and Data monetization.

The Fintech side, specifically international money remittance through BOSS Money, generated total revenue of $139.8 million in FY2025. That's a solid jump, showing the digital remittance channel is gaining traction, handling over 23 million transactions in the year.

Then you have the cloud communications offering from net2phone, where subscription revenue from its UCaaS (Unified Communications as a Service) and CCaaS (Contact Center as a Service) services hit $85.7 million for the fiscal year 2025. They're pushing AI features to drive expansion of average revenue per customer, which helps offset currency headwinds.

Finally, we can't forget the Wholesale voice and SMS termination fees, which flow through IDT Global. While you didn't provide a specific top-line number for this component alone, it sits within the Traditional Communications segment. For context, the entire Traditional Communications segment revenue was $860.2 million in FY2025, and IDT Global itself contributed revenue of $209.6 million in that same period, according to their filings.

To map these major revenue sources side-by-side for FY2025, look at this breakdown:

Revenue Stream	FY2025 Revenue Amount (USD)	Segment Context
Traditional Communications (Voice/Prepaid)	$860.2 million	Largest segment by volume
NRS Recurring Revenue	$122.6 million	Part of the Fintech/NRS group
BOSS Money Total Revenue	$139.8 million	International Money Remittance
net2phone Subscription Revenue	$85.7 million	Cloud Communications
IDT Global Wholesale Fees	$209.6 million	Component of Traditional Communications

If you look at the total consolidated revenue for IDT Corporation in FY2025, it was $1,231.5 million. So, these four streams, plus other smaller initiatives, make up that total. Finance: draft 13-week cash view by Friday.