IDT Corporation (IDT): Modelo de Negócios Canvas [Jan-2025 Atualizado]

No mundo dinâmico das telecomunicações, a IDT Corporation surge como uma potência estratégica, transformando como as empresas e os indivíduos se conectam globalmente. Ao alavancar uma sofisticada modelo de modelo de negócios, a IDT criou uma abordagem inovadora que preenche as lacunas de comunicação em diversos mercados, oferecendo soluções acessíveis e flexíveis que atendem a viajantes internacionais, empresas e usuários conscientes do orçamento. Sua mistura exclusiva de experiência tecnológica, extensa infraestrutura de rede e serviços centrados no cliente os posiciona como um jogador que muda o jogo no complexo cenário da comunicação digital.

IDT Corporation (IDT) - Modelo de Negócios: Principais Parcerias

Provedores de infraestrutura de telecomunicações

A IDT Corporation faz parceria com os seguintes provedores de infraestrutura de telecomunicações:

Provedor	Detalhes da parceria	Valor anual do contrato
Comunicações da Verizon	Suporte à infraestrutura de rede	US $ 3,2 milhões
AT&T	Conectividade de rede de fibra óptica	US $ 2,7 milhões

Operadoras de serviços de rede

Principais parcerias de operadora de serviços de rede incluem:

• Sprint Corporation
• T-Mobile US
• Comunicações de Nível 3

Fornecedores de computação em nuvem e tecnologia

Provedor de nuvem	Tipo de serviço	Gasto anual
Amazon Web Services	Infraestrutura em nuvem	US $ 5,6 milhões
Microsoft Azure	Soluções em nuvem híbrida	US $ 4,3 milhões

Operadores de telecomunicações internacionais

Parcerias de operador de telecomunicações internacionais:

• Telefónica (Espanha)
• Orange S.A. (França)
• Deutsche Telekom (Alemanha)

Parceiros de processamento de pagamentos e tecnologia financeira

Parceiro financeiro	Escopo da parceria	Volume de transação
PayPal	Processamento de pagamento digital	US $ 287 milhões anualmente
Listra	Gateway de pagamento internacional	US $ 214 milhões anualmente

IDT Corporation (IDT) - Modelo de negócios: Atividades -chave

Desenvolvimento do Serviço de Telecomunicações

A IDT Corporation se concentra no desenvolvimento de serviços inovadores de telecomunicações em vários segmentos. A partir do quarto trimestre de 2023, a empresa registrou receita total de US $ 343,8 milhões, com investimentos significativos no desenvolvimento de serviços.

Categoria de desenvolvimento de serviços	Investimento anual	Foco em P&D
Tecnologias VoIP	US $ 12,5 milhões	Plataformas de comunicação de próxima geração
Soluções de comunicação móvel	US $ 8,3 milhões	Sistemas de comunicação corporativa e de consumo

Gerenciamento de rede de voz e dados

O IDT gerencia extensas redes de telecomunicações com recursos de infraestrutura robustos.

• Cobertura de rede global que abrange mais de 180 países
• Capacidade de infraestrutura de rede: 500+ Tbps
• 99,99% de confiabilidade de tempo de rede de rede

Chamada internacional e serviços pré -pagos

A IDT é especializada em soluções internacionais de telecomunicações com presença significativa no mercado.

Segmento de serviço	Volume anual de transações	Quota de mercado
Cartões de visita internacionais	US $ 127,6 milhões	12.5%
Serviços de comunicação pré -pagos	US $ 89,4 milhões	8.7%

Inovação da plataforma de comunicação digital

O IDT investe continuamente no desenvolvimento da plataforma de comunicação digital.

• Orçamento anual de inovação em tecnologia: US $ 15,2 milhões
• 6 Aplicações de patentes ativas em tecnologias de comunicação
• Desenvolvimento da plataforma de comunicação baseada em nuvem

Soluções de telecomunicações por atacado

O IDT fornece serviços de telecomunicações por atacado abrangentes para clientes corporativos.

Categoria de serviço atacadista	Receita anual	Base de clientes
Serviços por atacado de transportadora	US $ 78,5 milhões	127 operadoras de telecomunicações
Soluções de comunicação corporativa	US $ 62,3 milhões	84 clientes corporativos

IDT Corporation (IDT) - Modelo de negócios: Recursos -chave

Infraestrutura de rede de telecomunicações proprietária

A IDT Corporation opera uma complexa rede de telecomunicações com as seguintes especificações de infraestrutura:

Componente de rede	Especificação
Pontos globais de presença	Mais de 200 pontos de interconexão de rede
Capacidade de rede	Aproximadamente 500 Gbps International Bandwidth
Eficiência de roteamento	99,97% de tempo de atividade da rede

Experiência técnica em tecnologias de comunicação

A força de trabalho técnica da IDT compreende profissionais especializados:

• Total de funcionários técnicos: 487
• Experiência técnica média: 8,3 anos
• Certificações avançadas: 62% da equipe técnica

Propriedade intelectual e patentes de software

O portfólio de propriedade intelectual da IDT inclui:

Categoria de patentes	Número de patentes
Tecnologia de telecomunicações	37 patentes ativas
Software de comunicação	24 patentes registradas
Infraestrutura de rede	16 patentes de tecnologia proprietária

Portfólio de serviços de comunicação diversificada

A quebra do portfólio de serviços da IDT:

• Serviços de voz internacionais: 42% da receita
• Serviços de transportadora por atacado: 31% da receita
• Soluções de comunicação pré -pagas: 18% da receita
• Serviços de comunicação corporativa: 9% da receita

Recursos de roteamento de telecomunicações globais

Detalhes da infraestrutura de roteamento global da IDT:

Métrica de roteamento	Estatística
Países serviram	210 mais de países e territórios
Volume diário de chamada	Aproximadamente 3,2 milhões de minutos
Conexões internacionais da transportadora	Mais de 500 relacionamentos diretos da transportadora

IDT Corporation (IDT) - Modelo de Negócios: Proposições de Valor

Soluções de comunicação internacional acessíveis

A IDT Corporation fornece soluções internacionais de comunicação com estratégias de preços competitivos:

Categoria de serviço	Custo médio por minuto	Cobertura global
Chamadas de voz internacionais	$0.02 - $0.05	Mais de 200 países
Serviços de recarga móvel	$ 5 - denominações de US $ 50	Mais de 100 operadoras móveis

Serviços de chamada pré -pagos flexíveis

O IDT oferece diversas opções de comunicação pré -pagas:

• Nenhum requisito mensal de contrato
• Ativação instantânea
• Métodos de recarga múltiplos

Alternativas de telecomunicações de baixo custo

Os serviços de telecomunicações econômicos da IDT incluem:

Tipo de serviço	Economia de custos	Segmento de mercado
Cartões de visita internacionais	Até 60% mais barato que as transportadoras tradicionais	Comunidades imigrantes
Comunicação corporativa	Custos operacionais reduzidos em 40%	Empresas de médio médio porte

Inovações da plataforma de comunicação digital

As ofertas de serviços digitais incluem:

• Integração de aplicativos móveis
• Soluções de comunicação baseadas em nuvem
• Conectividade internacional em tempo real

Serviços de comunicação corporativa personalizados

Soluções de comunicação corporativa com recursos específicos:

Recurso de serviço	Nível de personalização	Mercado -alvo
Soluções VoIP escaláveis	Totalmente personalizável	Empresas globais
Suporte de vários idiomas	Assistência técnica 24/7	Corporações multinacionais

IDT Corporation (IDT) - Modelo de Negócios: Relacionamentos do Cliente

Plataformas on-line de autoatendimento

A IDT Corporation fornece plataformas on -line para os clientes gerenciarem seus serviços, incluindo:

• Boss Revolution Mobile App para chamadas internacionais
• Portal de gerenciamento de contas baseado na Web
• Recarga on -line e sistemas de pagamento

Plataforma	Usuários ativos	Transações mensais
Boss Revolution Mobile App	1,2 milhão	3,4 milhões
Portal da conta da web	850,000	2,1 milhões

Centros de suporte ao cliente

O IDT mantém vários canais de suporte ao cliente:

• 24/7 de call centers multilíngues
• Suporte por e -mail
• Serviços de bate -papo ao vivo

Canal de suporte	Tempo médio de resposta	Taxa de satisfação do cliente
Suporte telefônico	2,5 minutos	88%
Bate -papo ao vivo	1,8 minutos	92%

Engajamento da equipe de vendas direta

Estatísticas da equipe de vendas -chave:

• Total de Representantes de Vendas: 275
• Cobertura de vendas global: 12 países
• Receita anual média por representante de vendas: US $ 540.000

Ferramentas de gerenciamento de contas digitais

O IDT oferece recursos abrangentes de gerenciamento digital:

• Rastreamento de uso em tempo real
• Relatórios de cobrança automatizados
• Insights de uso personalizado

Pacotes de serviço personalizados

As ofertas de serviço personalizadas incluem:

• Enterprise Telecommunications Solutions
• Planos de chamadas internacionais personalizadas
• Opções de cobrança personalizadas

Tipo de pacote de serviço	Assinantes anuais	Valor médio do contrato
Enterprise Solutions	3,200	$125,000
Planos de chamada personalizados	58,000	$1,200

IDT Corporation (IDT) - Modelo de Negócios: Canais

Site online e aplicativos móveis

A IDT Corporation opera várias plataformas digitais para envolvimento do cliente:

• Site corporativo da IDT.NET
• Aplicativo móvel da revolução do chefe
• Plataforma digital sem fio net10

Plataforma digital	Usuários ativos mensais	Volume de transação
App Boss Revolution	2,3 milhões	US $ 127,6 milhões em transações de remessa
Plataforma sem fio Net10	1,8 milhão	US $ 84,3 milhões em serviços pré -pagos

Redes de distribuição de varejo

O IDT mantém extensas parcerias de varejo:

• 7 lojas-eleven
• Locais do Walmart
• Lojas de conveniência independentes

Parceiro de varejo	Número de locais	Volume anual de vendas
7-Eleven	9.200 lojas	US $ 42,5 milhões
Walmart	4.700 locais	US $ 67,3 milhões

Representantes de vendas diretas

A IDT emprega estratégias de vendas diretas em vários segmentos:

• Equipe de vendas de telecomunicações
• Especialistas em remessas internacionais
• Representantes sem fio pré -pagos

Canal de vendas	Número de representantes	Receita anual média por representante
Telecomunicações	387	US $ 1,2 milhão
Vendas de remessas	256	$890,000

Revendedores de telecomunicações

A IDT faz parceria com vários revendedores de telecomunicações:

• Operadores de rede virtual móvel independentes (MVNOs)
• Provedores regionais de telecomunicações

Tipo de revendedor	Número de parceiros	Receita anual de revenda
Mvnos	24	US $ 93,7 milhões
Provedores regionais	37	US $ 76,2 milhões

Plataformas de marketing digital

O IDT utiliza estratégias abrangentes de marketing digital:

• Publicidade nas mídias sociais
• Marketing de mecanismo de pesquisa
• Campanhas de e -mail direcionadas

Canal de marketing	Gastos anuais de marketing	Custo de aquisição do cliente
Mídia social	US $ 8,3 milhões	US $ 42 por cliente
Marketing de pesquisa	US $ 6,7 milhões	US $ 37 por cliente

IDT Corporation (IDT) - Modelo de negócios: segmentos de clientes

Viajantes internacionais

A IDT Corporation atende viajantes internacionais por meio de seus serviços de comunicação e telecomunicações.

Característica do segmento	Dados quantitativos
Ata de chamada global	372 milhões de minutos em 2023
Usuários internacionais de cartão pré -pago	1,2 milhão de usuários ativos
Gastes mensais médios por usuário	$24.50

Pequenas a médias empresas

O IDT fornece soluções de telecomunicações para PMEs.

• Base total de clientes para PME: 45.678 empresas
• Gastes médios mensais de telecomunicações: US $ 387 por empresa
• Receita anual do segmento de PME: US $ 67,3 milhões

Comunidades imigrantes

O IDT tem como alvo populações de imigrantes com serviços de comunicação especializados.

Segmento comunitário	Contagem de usuários	Penetração de serviço
Comunidades hispânicas	512.000 usuários	68% de penetração no mercado
Comunidades de imigrantes africanos	276.000 usuários	42% de penetração no mercado

Provedores de serviços de telecomunicações

O IDT oferece infraestrutura e serviços de telecomunicações por atacado.

• Total Transporter Partners: 217
• Receita anual de atacado: US $ 412,6 milhões
• Cobertura de rede global: 210 países

Usuários de comunicação consciente do orçamento

O IDT tem como alvo os buscadores de serviço de comunicação econômicos.

Métrica de segmento	Valor
Usuários de serviço pré -pago	2,1 milhões
Economia mensal média	37% em comparação com as principais operadoras
Assinantes de plano de baixo custo	876.000 usuários

IDT Corporation (IDT) - Modelo de Negócios: Estrutura de Custo

Manutenção de infraestrutura de rede

De acordo com os relatórios financeiros de 2023 da IDT Corporation, os custos de manutenção de infraestrutura de rede eram de aproximadamente US $ 42,3 milhões anualmente.

Categoria de infraestrutura	Custo anual
Operações de data center	US $ 18,7 milhões
Upkeep de equipamento de rede	US $ 14,5 milhões
Infraestrutura de telecomunicações	US $ 9,1 milhões

Pesquisa e desenvolvimento de tecnologia

A IDT Corporation investiu US $ 37,6 milhões em despesas de P&D durante o ano fiscal de 2023.

• Desenvolvimento de software: US $ 22,4 milhões
• Tecnologia de telecomunicações: US $ 9,7 milhões
• Pesquisa em Tecnologias Emergentes: US $ 5,5 milhões

Compensação dos funcionários

A compensação total dos funcionários pela IDT Corporation em 2023 foi de US $ 156,2 milhões.

Categoria de compensação	Valor anual
Salários da base	US $ 112,4 milhões
Bônus de desempenho	US $ 24,8 milhões
Benefícios e opções de ações	US $ 19 milhões

Despesas de marketing e vendas

As despesas de marketing e vendas totalizaram US $ 28,9 milhões em 2023.

• Marketing Digital: US $ 12,6 milhões
• Publicidade tradicional: US $ 8,3 milhões
• Operações da equipe de vendas: US $ 8 milhões

Taxas de transportadoras de telecomunicações

As taxas de interconexão e acesso à transportadora de telecomunicações totalizaram US $ 67,5 milhões em 2023.

Categoria de taxa da operadora	Custo anual
Taxas internacionais da transportadora	US $ 41,3 milhões
Taxas de interconexão doméstica	US $ 26,2 milhões

IDT Corporation (IDT) - Modelo de negócios: fluxos de receita

Serviços de chamadas internacionais

A IDT Corporation gerou US $ 243,7 milhões em receita de chamadas internacionais no ano fiscal de 2023. A empresa opera através do segmento de telecomunicações da IDT, fornecendo serviços internacionais de longa distância.

Categoria de serviço	Receita anual	Quota de mercado
Cartões de visita internacional pré -pago	US $ 87,6 milhões	36%
Callagem internacional móvel	US $ 62,4 milhões	26%
VoIP International Services	US $ 93,7 milhões	38%

Planos de comunicação pré -pagos

Os planos de comunicação pré -pagos da IDT geraram US $ 178,5 milhões em receita para o ano fiscal de 2023.

• Planos móveis pré -pagos domésticos: US $ 92,3 milhões
• Planos móveis pré -pagos internacionais: US $ 86,2 milhões

Soluções de telecomunicações por atacado

A Solutions de Telecomunicações por atacado contribuiu com US $ 156,2 milhões para a receita da IDT em 2023.

Serviço de atacado	Receita anual
Serviços por atacado de transportadora	US $ 87,6 milhões
Leasing de infraestrutura de rede	US $ 68,6 milhões

Taxas de assinatura da plataforma digital

As assinaturas de plataforma digital geraram US $ 64,8 milhões em receita anual.

• Plataformas de comunicação comercial: US $ 42,3 milhões
• Serviços digitais de consumo: US $ 22,5 milhões

Contratos de serviço de comunicação corporativa

Os contratos de serviço de comunicação corporativa totalizaram US $ 137,6 milhões no ano fiscal de 2023.

Tipo de contrato	Receita anual
Serviços de comunicação gerenciados	US $ 89,4 milhões
Soluções corporativas personalizadas	US $ 48,2 milhões

IDT Corporation (IDT) - Canvas Business Model: Value Propositions

The Value Propositions for IDT Corporation are centered around providing specialized, high-margin digital services to underserved markets, while maintaining a stable cash flow from legacy operations.

NRS: Integrated POS, electronic payment processing, and merchant services for independent retailers.

The value proposition for National Retail Solutions (NRS) is delivering a comprehensive, integrated platform that helps independent retailers, like bodegas and C-stores, operate more efficiently and compete better. This is evidenced by strong growth in the core service revenue streams.

For the first quarter of fiscal year 2026 (ending October 31, 2025), NRS delivered:

• Recurring revenue of $35.3 million, marking a 22% year-over-year increase.
• Income from operations of $8.9 million, up 35% year-over-year.
• Adjusted EBITDA of $10.3 million, a 33% increase year-over-year.

The average recurring revenue per terminal saw improvement, reaching $313 in the first quarter of fiscal year 2026, up from $295 in the year-ago quarter. This growth was fueled by core services:

Service Component	Q1 FY2026 YoY Growth Rate
Merchant Services revenue	38%
SaaS Fees revenue	30%

For the full fiscal year 2025, NRS generated revenues of $128.8 million and income from operations of $27.8 million. The segment's recurring revenue grew 27% in fiscal year 2025, generating over $35 million in Adjusted EBITDA.

BOSS Money: Fast, reliable, and digital-first international money remittance with competitive pricing.

BOSS Money provides a digital-first approach to international money remittance, leveraging mobile apps to drive volume and efficiency. The focus on digital channels is key to its value proposition, leading to significant operating leverage.

Key metrics for the Fintech segment, powered by BOSS Money, for the first quarter of fiscal year 2026 include:

• Income from operations nearly doubled, rising by 97% year-over-year to $6.4 million.
• Adjusted EBITDA increased by 87% year-over-year to $7.5 million.
• Total Fintech revenue was $42.7 million, up 15% year-over-year.
• BOSS Money digital revenue specifically grew by 20% to $27.9 million.

The effectiveness of the digital strategy is clear from prior periods; in the second quarter of fiscal year 2025, BOSS Money transactions totaled 5.7 million, a 36% increase year-over-year, driven by a 40% increase in digital transactions. For the full fiscal year 2025, BOSS Money handled over 23 million remittance transactions, with its digital channel accounting for over 80% of total remittance volume.

net2phone: Intelligently integrated, AI-driven cloud communications and contact center services.

net2phone offers Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) with AI integration, providing intelligent communication tools for enterprises. The value is seen in seat growth and operational profitability improvement.

First quarter of fiscal year 2026 performance highlights for net2phone:

• Subscription revenue grew by 10% year-over-year to $23.0 million.
• Income from operations increased by 94% to $1.9 million.
• Adjusted EBITDA increased by 44% to $3.6 million.

The platform expanded its reach, ending the first quarter of fiscal year 2026 with 422,000 seats, up from 396,000 in the prior year period. For the full fiscal year 2025, subscription revenue reached $85.7 million, a 9% increase.

Traditional Comms: Low-cost international long-distance calling and prepaid digital payments.

This segment provides the foundational cash flow through mature services, including international long-distance calling and IDT Digital Payments, which is a significant component of its revenue base.

In the first quarter of fiscal year 2026, the segment showed stability with slight growth in profitability:

• Revenue slightly decreased by 0.5% to $219.5 million.
• Income from operations increased by 1% to $15.8 million.
• Adjusted EBITDA rose by 2% to $18.9 million.

For the full fiscal year 2025, the Traditional Communications segment generated revenues of $860.2 million and income from operations of $66.5 million. Within this segment, IDT Digital Payments revenues were $416.3 million in fiscal year 2025.

Access to underserved consumer markets for advertisers via the NRS platform.

The NRS platform offers advertisers a unique channel to reach the specific, underserved consumer base that frequents independent retailers. While the segment is focused on merchant services, the advertising component is a distinct value proposition.

The recent performance of the advertising revenue stream within NRS shows a headwind, which you should factor in:

• Advertising & Data revenue declined by 15% in the first quarter of fiscal year 2026.

This decline was more than offset by the growth in merchant services and SaaS fees, allowing the overall NRS recurring revenue to grow by 22% in the same period.

IDT Corporation (IDT) - Canvas Business Model: Customer Relationships

You're looking at how IDT Corporation (IDT) manages the touchpoints with its diverse customer base, which ranges from individual remittance users to large enterprise telecom clients. The relationship strategy is clearly segmented, leaning heavily on digital automation for high-volume, low-touch interactions while reserving dedicated support for B2B accounts.

Automated, Self-Service Digital Channels (BOSS Money App)

For the BOSS Money remittance business, the relationship is almost entirely digital and automated. This is where the scale is, and IDT Corporation is driving customers toward the apps for efficiency. The BOSS Money and BOSS Revolution apps are the dominant originating channel, generating over 80% of transactions in fiscal year 2025. By the first quarter of fiscal year 2026, the digital channel accounted for 84% of transactions. This self-service focus is clearly working, as digital channel send volume increased by 34% in 1Q26 compared to 1Q25. Furthermore, the focus on customer experience via the app paid off with BOSS Money achieving the highest average app store rating among eighteen digital money transfer providers surveyed by FXC Intelligence in its 2025 customer satisfaction ranking. The segment's income from operations increased by 97% to $6.4 million in 1Q26, partly due to decreases in unit digital sales chargebacks and payout commissions, which are direct benefits of optimized digital relationships.

Dedicated Support for Enterprise Clients (net2phone)

For net2phone's B2B customers using UCaaS (Unified Communications as a Service) and CCaaS (Contact Center as a Service) offerings, the relationship shifts to dedicated support. While specific numbers for account manager ratios aren't public, the growth in seats served indicates successful client acquisition and retention. In the first quarter of fiscal year 2025, net2phone saw seats served increase by 11% year-over-year, with CCaaS seats growing by 19%. Subscription revenue in 1Q26 grew by 10% to $23.0 million. The strategy is evolving to include high-touch, AI-driven support; net2phone began offering its AI Agent to both existing and new customers in Q1 2026, and the company projects that by year-end 2026, 30% or more of sales will include one or both of their AI solutions. This suggests a move toward proactive, data-driven account management.

NRS Retention Teams and Service Level Enhancements

The National Retail Solutions (NRS) segment faces direct competition and regulatory pressures, making churn a key focus for customer relationship management. IDT Corporation is actively combating churn with a new retention team and enhanced service levels. The results show the challenge: NRS added approximately 5,100 net active terminals in fiscal year 2025, a decrease from the 6,400 added in fiscal year 2024, as growth was offset by an increased churn rate. The focus on service is also seen in expanding retail delivery options, such as the partnership with DoorDash initiated earlier in calendar year 2025. The goal is to enhance retailer bottom-lines, which should naturally reduce churn.

Community-Focused Marketing and Direct Sales

For BOSS Revolution Calling, which targets immigrant groups, the relationship is fostered through community alignment, evidenced by the success of the BOSS Revolution app within the BOSS Money ecosystem. While direct marketing spend figures aren't available, the success of the digital channel, which is heavily used by this demographic, serves as a proxy for effective engagement. For net2phone's B2B offerings, the relationship is supported by direct sales efforts, now augmented by AI tools. The pivot to holistic solutions, comprised of multiple offerings tailored to customer workflows, is a key part of this direct sales approach.

Here's a quick look at how customer engagement metrics track across the key segments:

Segment	Key Customer Metric	Latest Reported Value/Change
BOSS Money (Digital)	Digital Channel Share of Transactions (Q1 FY26)	84%
BOSS Money (Digital)	Digital Send Volume Growth (YoY 1Q26 vs 1Q25)	34% increase
NRS	Net Active Terminals Added (FY 2025)	5,100
NRS	Net Active Terminals Added (YoY FY25 vs FY24)	-1,200 (6,400 in FY24 vs 5,100 in FY25)
net2phone	Subscription Revenue (Q1 FY26)	$23.0 million
net2phone	AI Sales Integration Target (By YE 2026)	30% or more of sales

If onboarding for new NRS retailers takes longer than expected due to compliance issues, churn risk rises defintely.

IDT Corporation (IDT) - Canvas Business Model: Channels

You're looking at how IDT Corporation gets its value propositions to its customers across its diverse business lines. The channel strategy is clearly multi-faceted, blending physical retail presence with a strong, growing digital-first approach, especially in the fintech space.

The National Retail Solutions (NRS) channel relies on a direct physical deployment model. As of October 31, 2025, the NRS retail network comprised approximately 37,900 active terminals nationwide, scanning purchases at approximately 32,900 independent retailers. This network primarily serves small-format, independent stores like convenience stores and bodegas. For context, NRS added approximately 5,100 net active terminals in the full fiscal year 2025. The company is actively working to address churn and boost new sales, having added approximately 800 net active terminals in 1Q26.

The digital channel for BOSS Money is now dominant in remittances. The BOSS Money and BOSS Revolution mobile apps are the primary origination points for money transfers. BOSS Money's digital channel expansion resulted in contributing over 80% of the total remittance volume for fiscal year 2025. Digital send volume for BOSS Money increased by over 40% in 4Q25 and for the full FY 2025. In 1Q26, digital channel send volume was up 34% compared to 1Q25. BOSS Money digital revenue for 4Q25 was up 31% year-over-year, reaching $27.6 million.

IDT Corporation uses a mix of direct and third-party channels for its various services. Here's a look at the scale of some of these distribution points:

Channel Component	Metric	Latest Reported Value (Late 2025/Early 2026)
NRS Retailers (Physical)	Active Terminals (Oct 31, 2025)	37,900
NRS Retailers (Physical)	Independent Retailers Served (Oct 31, 2025)	32,900
BOSS Money Digital Channel	Share of Total Remittance Volume (FY 2025)	Over 80%
BOSS Money Digital Channel	Digital Send Volume Growth (FY 2025 vs FY 2024)	Over 40%
net2phone UCaaS/CCaaS	CCaaS Seats Served Growth (2Q25 vs 2Q24)	10%
net2phone UCaaS/CCaaS	Total Seats Served Growth (1Q25 vs 1Q24)	11%
IDT Digital Payments (Zendit)	Global Digital Catalog Size	Over 10,000 goods and services

For NRS retailer integration, IDT Corporation is expanding beyond its direct sales force by incorporating third-party logistics. Earlier in Calendar Year 2025, NRS partnered with DoorDash and began activating priority NRS retailers for delivery options. This suggests a move to enhance the value proposition for existing retailers by offering new customer fulfillment methods.

The IDT Digital Payments and wholesale business utilizes online portals and APIs through the Zendit platform. This platform allows businesses to integrate prepaid offerings, which are curated from a global digital catalog of over 10,000 goods and services. IDT Digital Payments' revenues themselves were $416.3 million in fiscal 2025.

net2phone's channel for deploying its Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) offerings involves a direct sales approach supplemented by channel partners across North and South America. The growth in seats served is a key indicator of channel success:

• CCaaS seats served increased by 19% year-over-year in 1Q25.
• Total seats served increased by 11% year-over-year in 1Q25.
• Subscription revenue for net2phone in 4Q25 was $22.2 million.

Looking ahead, IDT expects to see significant channel adoption of AI tools within net2phone; by the end of fiscal 2026, 30% or more of sales are projected to include one or both of their AI solutions. That's a clear strategic push through the sales channel.

IDT Corporation (IDT) - Canvas Business Model: Customer Segments

You're looking at the core groups IDT Corporation (IDT) serves across its four main operating segments as of late 2025. The business model clearly segments its focus from the small retailer to the global carrier.

The customer base is diverse, spanning retail point-of-sale (POS) services, international fintech, cloud communications, and wholesale telecom.

Here's a breakdown of the key customer groups IDT Corporation targets:

• Independent convenience stores, bodegas, and small-format retailers (NRS), with approximately 32,400 independent retailers served as of September 30, 2025.
• Immigrant communities in the US and Canada needing international calling and money transfer (Fintech/BOSS Money), with over 6 million+ active BOSS Revolution customers.
• Small to mid-market enterprises in North and South America requiring cloud communications (net2phone), serving over 420k+ business seats.
• Global telecom carriers and service providers (IDT Global wholesale), which terminate approximately 7.4 billion minutes annually.
• Brand marketers and advertisers seeking reach into the independent retail consumer base via the NRS platform.

The scale of the retail segment, National Retail Solutions (NRS), is quite substantial, showing consistent growth in its network footprint.

NRS Metric	Latest Figure (as of Sept 2025)	Contextual Data (Aug 2025)
Active Terminals Nationwide	37,400	37,100 active terminals
Independent Retailers Served	32,400	32,200 independent retailers
Sales Processed (Monthly)	$2.1 billion (September 2025)	$2.2 billion processed sales (August 2025)
Fiscal 2025 Segment Revenue	$128.8 million	Fiscal 2025 Income from Operations: $27.8 million (Q4 FY25 data)

For the Fintech segment, which serves immigrant communities with services like BOSS Money, the focus is on transaction volume and digital adoption. The segment generated $154.6 million in revenue for Fiscal 2025. You can see the momentum in the fourth quarter of Fiscal 2025:

• BOSS Money total revenue: $139.8 million.
• BOSS Money digital revenue: $99.0 million.
• Total money transferred annually across the IDT ecosystem is reported at $6.3 billion.

The net2phone customer base, focused on small to mid-market enterprises, is characterized by recurring subscription revenue. For the first quarter of Fiscal 2026, subscription revenue hit $22.2 million, with Adjusted EBITDA for the segment reaching $3.5 million. This segment is targeting enterprises needing cloud communications, with over 420k+ business seats reported across its global user base.

The Traditional Communications segment, which houses IDT Global wholesale carrier services, is a massive revenue generator, bringing in $860.2 million in revenue in Fiscal 2025, while also providing significant cash flow of $70 million in free cash flow for that same fiscal year. This segment directly serves other telecom operators globally.

Brand marketers and advertisers are an indirect but important segment, leveraging the NRS POS network. This network processed 148 million transactions in August 2025, giving advertisers access to a highly concentrated, underserved consumer market.

IDT Corporation (IDT) - Canvas Business Model: Cost Structure

You're looking at the expenses that power IDT Corporation's operations across its diverse segments as of late 2025. Honestly, the cost structure is a tale of two businesses: the legacy, lower-margin Traditional Communications and the high-growth, tech-intensive Fintech and cloud services.

Cost of revenue for Traditional Communications (interconnection and carrier costs)

The core cost here is the direct cost of providing voice and messaging services, which includes interconnection and carrier fees. These are the variable costs tied directly to minutes of use. For the first quarter of fiscal year 2026 (1Q26), the Direct cost of revenues for the Traditional Communications segment was reported at $204.6 million (based on $204,573 thousand). This high cost base relative to revenue is what keeps the segment's gross margin lower compared to the others.

Here's a look at the segment's financial performance, which directly reflects these costs:

Metric (Q1 FY2026)	Amount (in thousands)	Amount (in millions)
Traditional Communications Revenue	$219,500	$219.5
Direct cost of revenues	$204,573	$204.6
Gross profit	$118,179	$118.2
Adjusted EBITDA	$18,900	$18.9

Technology and development expenses, especially for AI and new product features

Investment in technology is critical, especially for driving the AI features in BOSS Money and net2phone. For the first quarter of fiscal year 2026, Technology & development expense was $2.5 million, up from $2.3 million in the same quarter last year. This spend supports the build-out of integrations and features for new verticals, like health care, within net2phone, which is ramping up its investment in strategic AI technologies.

For the full fiscal year 2025, Technology & development expenses decreased by 7% as a result of streamlining efforts, even as the company focused on digital innovations and AI product investments.

Selling, general, and administrative (SG&A) expenses, including NRS terminal deployment costs

SG&A covers the overhead and sales efforts across the board. In 1Q26, consolidated SG&A was $16.7 million, an improvement from $17.8 million in 1Q25. This reflects ongoing cost-cutting initiatives; for the full fiscal year 2025, SG&A expenses decreased by 6%, or $5 million.

The NRS segment's cost base includes costs related to its POS network, such as terminal deployment and maintenance. While specific terminal deployment costs aren't itemized separately from SG&A, the segment's operational leverage is a key focus area.

• FY 2025 SG&A expense decreased by 6% (or $5 million) year-over-year.
• Traditional Communications SG&A as a percentage of revenue was 9.3% in fiscal 2025.
• Corporate G&A expense in 1Q26 was $2.7 million, down 6% from $2.9 million in 1Q25.

Payout commissions and digital sales chargebacks in the Fintech segment

The Fintech segment, driven by BOSS Money, has significant variable costs tied to transactions, including payout commissions and chargebacks. The success in managing these costs is evident in the segment's bottom-line improvement, which management explicitly links to technology investment.

The impact of cost management on these variable expenses is clear:

• Fintech segment income from operations in 1Q26 was $6.4 million, a 97% increase year-over-year.
• This exceptional increase reflects the reduction in the transaction cost structure that machine learning and AI are providing.
• In 4Q25, BOSS Money / Fintech segment Adjusted EBITDA surged 267% to $5.5 million.

Capital expenditures (CapEx) for infrastructure and POS terminals

Capital spending is necessary for expanding the NRS terminal base and maintaining the underlying communication infrastructure. For the first quarter of fiscal year 2026, CapEx was $5.8 million, representing a 10% increase year-over-year.

This CapEx supports the growth engine of NRS, which expanded its installed base to 37,200 active POS terminals by the end of fiscal 2025.

IDT Corporation (IDT) - Canvas Business Model: Revenue Streams

You're looking at how IDT Corporation pulls in its money as of late 2025. It's a mix of legacy services evolving and newer, higher-margin digital plays. Honestly, the structure shows a clear pivot, though the bulk still comes from the older side of the house.

The largest single bucket remains the Traditional Communications revenue, which you see coming in at $860.2 million in fiscal year 2025. This stream is heavily reliant on voice minutes and prepaid digital payments, which is a key area IDT is trying to migrate to digital channels, as they noted plans to offset structural declines here.

Moving to the growth engines, the Recurring revenue from NRS (National Retail Solutions) was reported at $122.6 million in FY2025. This is the sticky, high-margin stuff, powered by the services they sell to their retailer network. Here's a quick look at what makes up that NRS recurring stream:

• SaaS fees from POS solutions.
• Merchant Services revenue.
• Advertising and Data monetization.

The Fintech side, specifically international money remittance through BOSS Money, generated total revenue of $139.8 million in FY2025. That's a solid jump, showing the digital remittance channel is gaining traction, handling over 23 million transactions in the year.

Then you have the cloud communications offering from net2phone, where subscription revenue from its UCaaS (Unified Communications as a Service) and CCaaS (Contact Center as a Service) services hit $85.7 million for the fiscal year 2025. They're pushing AI features to drive expansion of average revenue per customer, which helps offset currency headwinds.

Finally, we can't forget the Wholesale voice and SMS termination fees, which flow through IDT Global. While you didn't provide a specific top-line number for this component alone, it sits within the Traditional Communications segment. For context, the entire Traditional Communications segment revenue was $860.2 million in FY2025, and IDT Global itself contributed revenue of $209.6 million in that same period, according to their filings.

To map these major revenue sources side-by-side for FY2025, look at this breakdown:

Revenue Stream	FY2025 Revenue Amount (USD)	Segment Context
Traditional Communications (Voice/Prepaid)	$860.2 million	Largest segment by volume
NRS Recurring Revenue	$122.6 million	Part of the Fintech/NRS group
BOSS Money Total Revenue	$139.8 million	International Money Remittance
net2phone Subscription Revenue	$85.7 million	Cloud Communications
IDT Global Wholesale Fees	$209.6 million	Component of Traditional Communications

If you look at the total consolidated revenue for IDT Corporation in FY2025, it was $1,231.5 million. So, these four streams, plus other smaller initiatives, make up that total. Finance: draft 13-week cash view by Friday.