Johnson Controls International Plc (JCI): Business Model Canvas [Jan-2025 Mis à jour]

Dans le monde dynamique des technologies de construction intelligente, Johnson Controls International Plc (JCI) apparaît comme une puissance transformatrice, mélangeant parfaitement l'ingénierie, la durabilité et l'intelligence numérique innovantes pour révolutionner le fonctionnement des espaces commerciaux et industriels. En intégrant stratégiquement les systèmes de CVC avancés, les solutions de gestion de l'énergie et les technologies d'automatisation de pointe, JCI a conçu un modèle commercial complet qui offre non seulement une efficacité opérationnelle mais stimule également un impact environnemental substantiel sur les marchés mondiaux. Leur approche unique transforme les infrastructures de construction traditionnelles en écosystèmes intelligents et réactifs qui optimisent les performances, réduisent les empreintes carbone et créent une valeur tangible pour divers secteurs de l'industrie.

Johnson Controls International Plc (JCI) - Modèle commercial: partenariats clés

Alliances stratégiques avec les fabricants d'équipements d'automatisation du bâtiment et de CVC

Johnson Controls maintient des partenariats critiques avec les fabricants suivants:

Partenaire	Focus de partenariat	Année établie
Siemens	Intégration des systèmes de gestion des bâtiments	2018
Schneider Electric	Technologies de construction intelligentes	2020
Carrier Global	Collaboration de l'équipement HVAC	2019

Relations collaboratives avec les fournisseurs de technologies d'énergie renouvelable

Les partenariats d'énergie renouvelable comprennent:

• Collaboration avec Vestas Wind Systems for Energy Storage Solutions
• Partenariat avec First Solar for Sustainable Building Technologies
• Contrat de développement conjoint avec Tesla pour les systèmes d'intégration de batterie

Partenariats avec les grandes sociétés de construction et de développement immobilier

Partenaire	Valeur de collaboration	Durée du contrat
Aecom	145 millions de dollars de projets d'infrastructure	2022-2025
Skanska	98 millions de dollars implémentations de construction intelligente	2021-2024

Coentreprises avec des startups de technologie de construction intelligente

Collaborations clés de démarrage:

• Investissement dans Verdigris Technologies: 12 millions de dollars
• Partenariat stratégique avec BuildingOS pour les plateformes de gestion de l'énergie
• Contrat de transfert de technologie avec Carbon Lighthouse

Partenariats des fournisseurs pour les chaînes d'approvisionnement des composants critiques

Fournisseur	Catégorie de composants	Valeur de l'offre annuelle
Honeywell	Composants de systèmes de contrôle	87 millions de dollars
Abb	Systèmes électriques	63 millions de dollars
Bosch	Technologies de capteur	41 millions de dollars

Johnson Controls International Plc (JCI) - Modèle d'entreprise: Activités clés

Concevoir des solutions d'efficacité énergétique Conception et mise en œuvre

En 2023, Johnson Controls a déclaré 28,4 milliards de dollars de revenus totaux, avec des investissements importants dans des solutions d'efficacité énergétique.

Investissement d'efficacité énergétique	Valeur annuelle
Dépenses de R&D	1,2 milliard de dollars
Portfolio du projet d'efficacité énergétique	Plus de 1 500 projets mondiaux
Solutions de réduction du carbone	Mis en œuvre dans plus de 50 pays

Ingénierie et fabrication du système HVAC

Johnson contrôle les systèmes HVAC dans plusieurs installations mondiales.

• Emplacements de fabrication de CVC: 12 pays
• Production annuelle du système HVAC: plus de 500 000 unités
• Part de marché dans les systèmes HVAC: 15,6% à l'échelle mondiale

Développement de technologie de construction intelligente

Métriques technologiques intelligentes	Données quantitatives
Implémentations de la technologie jumelle numérique	Plus de 3 200 bâtiments
Appareils connectés IoT	15,5 millions d'appareils
Revenus logiciels de construction intelligente	4,3 milliards de dollars en 2023

Conseil de durabilité et de réduction du carbone

Johnson Controls fournit des services de conseil en durabilité complets.

• Clients de réduction du carbone: plus de 200 entreprises
• Revenus de conseil en durabilité: 1,7 milliard de dollars
• Consultants certifiés en matière de durabilité: 850

Services mondiaux de gestion et de maintenance des installations

Métriques de gestion des installations	Données quantitatives
Installations gérées dans le monde	35 000 bâtiments+
Revenus de services de maintenance annuels	6,2 milliards de dollars
Techniciens de service mondiaux	22 000+ professionnels

Johnson Controls International Plc (JCI) - Modèle d'entreprise: Ressources clés

Ingénierie avancée et capacités de R&D

Investissement en R&D: 665 millions de dollars au cours de l'exercice 2023

Zones de mise au point R&D	Allocation des investissements
Technologies de construction	42%
Systèmes CVC	33%
Solutions numériques	25%

Infrastructure de fabrication mondiale étendue

Installations de fabrication: 150+ emplacements mondiaux dans 30 pays

Région	Nombre d'installations
Amérique du Nord	62
Europe	45
Asie-Pacifique	35
Reste du monde	8

Propriété intellectuelle dans les technologies de construction

Brevets actifs: 3 287 en 2023

• Brevets enregistrés dans les technologies HVAC: 1 542
• Brevets de gestion numérique du bâtiment: 876
• Solutions d'efficacité énergétique brevets: 869

Main-d'œuvre technique qualifiée

Total des employés: 105 500 à l'échelle mondiale

Catégorie des employés	Pourcentage
Professionnels de l'ingénierie	28%
Personnel de soutien technique	35%
Fabrication de travailleurs	22%
Personnel administratif	15%

Plateformes complètes de technologies numériques et IoT

Investissement de plate-forme numérique: 412 millions de dollars en 2023

• Systèmes de gestion des bâtiments compatibles IoT: 17 500 installations actives
• Solutions CVC connectées au cloud: 9 300 déploiements d'entreprise
• Plateformes de gestion de l'énergie dirigés par AI: 6 200 systèmes actifs

Johnson Controls International Plc (JCI) - Modèle d'entreprise: propositions de valeur

Solutions intégrées de gestion de l'énergie

Johnson Controls a déclaré 28,4 milliards de dollars de revenus totaux pour l'exercice 2023. Les solutions de gestion de l'énergie de la société génèrent environ 12,6 milliards de dollars de revenus annuels du segment des technologies et des solutions de construction.

Catégorie de solution énergétique	Revenus annuels	Pénétration du marché
Systèmes CVC	6,2 milliards de dollars	37% de part de marché mondiale
Automatisation du bâtiment	4,8 milliards de dollars	29% de part de marché mondiale
Solutions d'efficacité énergétique	1,6 milliard de dollars	22% de part de marché mondiale

Optimisation des performances durables du bâtiment

Johnson Controls fournit des solutions de durabilité avec des mesures de performance vérifiées:

• Réduit la consommation d'énergie de 30 à 40% dans les bâtiments commerciaux
• Implémente les stratégies de réduction du carbone pour 45% des entreprises du Fortune 500
• Gère plus de 1,5 million de bâtiments connectés dans le monde

Technologies d'automatisation des bâtiments de pointe

Catégorie de technologie	Investissement	Dépenses de R&D annuelles
Gestion du bâtiment basé sur l'IA	420 millions de dollars	8,2% des revenus du segment de la technologie
Solutions de construction IoT	350 millions de dollars	6,9% des revenus du segment de la technologie

Réduction des coûts opérationnels pour les clients commerciaux et industriels

Mesures de réduction des coûts pour les clients mettant en œuvre des solutions Johnson Controls:

• Réduction moyenne des coûts opérationnels: 25-35%
• Période de récupération typique: 3-5 ans
• Économies d'énergie: jusqu'à 2,3 millions de dollars par an pour les grandes installations commerciales

Solutions améliorées de durabilité environnementale

Métrique de la durabilité	Performance actuelle	Année cible
Réduction des émissions de CO2	Réduction de 38%	2030
Mise en œuvre des énergies renouvelables	27% du portefeuille d'énergie total	2025
Certifications de construction verte	682 projets certifiés LEED	En cours

Johnson Controls International Plc (JCI) - Modèle d'entreprise: Relations clients

Contrats de service et de maintenance à long terme

Johnson Controls a déclaré 26,5 milliards de dollars de revenus totaux pour l'exercice 2023. Les contrats de service représentent environ 35% des revenus du segment des technologies de construction, totalisant environ 3,2 milliards de dollars par an.

Type de contrat	Revenus annuels	Durée du contrat moyen
Systèmes de gestion des bâtiments	1,45 milliard de dollars	5-7 ans
Entretien du CVC	890 millions de dollars	3-5 ans
Services d'efficacité énergétique	650 millions de dollars	4-6 ans

Services de support technique et de conseil

Les investissements de soutien technique ont atteint 412 millions de dollars en 2023, avec des équipes de support client dédiées dans 150 emplacements mondiaux.

• Assistance technique 24/7 disponible en 45 langues
• Temps de réponse moyen: 2,5 heures pour les systèmes critiques
• Personnel du support client: 3 200 techniciens spécialisés

Engagement client de plate-forme numérique

Les plateformes d'engagement numérique ont généré 780 millions de dollars de revenus de services numériques en 2023.

Plate-forme numérique	Base d'utilisateurs	Interactions numériques annuelles
Plateforme numérique OpenBlue	12 500 clients d'entreprise	3,2 millions d'interactions
Applications de services mobiles	8 700 utilisateurs de l'entreprise active	1,6 million de demandes de service

Conception de solution personnalisée

Les solutions personnalisées ont représenté 2,3 milliards de dollars de services d'ingénierie spécialisés au cours de 2023.

• Valeur moyenne du projet: 4,2 millions de dollars
• Équipes de conception d'ingénierie: 1 750 spécialistes
• Taux d'achèvement de la solution personnalisée: 94%

Recommandations de mise à niveau de la technologie proactive

Technology Medgrade Consulting a généré 540 millions de dollars de revenus consultatifs pour 2023.

Catégorie de mise à niveau	Revenus annuels	Taux d'adoption des clients
Automatisation du bâtiment	210 millions de dollars	68%
Systèmes de gestion de l'énergie	185 millions de dollars	62%
Modernisation du CVC	145 millions de dollars	55%

Johnson Controls International Plc (JCI) - Modèle d'entreprise: Channeaux

Force de vente directe

Johnson Controls maintient une force de vente directe mondiale d'environ 1 050 représentants des ventes dédiés dans plusieurs régions en 2024. L'équipe de vente génère environ 37,2 milliards de dollars de revenus annuels grâce à des interactions clients directes.

Catégorie de canal de vente	Nombre de représentants	Volume des ventes annuelles
Technologies de construction	450	16,5 milliards de dollars
Solutions de CVC	350	12,7 milliards de dollars
Solutions d'alimentation	250	8 milliards de dollars

Plateformes numériques en ligne

Johnson Controls exploite plusieurs canaux de vente numériques avec environ 2,3 millions de visiteurs mensuels uniques sur ses plateformes numériques.

• Trafic de site Web de l'entreprise: 1,1 million de visiteurs mensuels
• Plateforme de commerce électronique: 720 000 transactions mensuelles
• Portails de spécification technique: 480 000 utilisateurs professionnels mensuels

Salons et conférences de l'industrie

Johnson Controls participe à 87 salons internationaux chaque année, générant environ 450 millions de dollars de possibilités de vente directes.

Réseaux de référence de partenaire stratégique

La société maintient 340 accords de partenariat stratégique, générant environ 5,6 milliards de dollars de revenus indirects par le biais de réseaux de référence.

Type de partenaire	Nombre de partenaires	Revenus de référence
Entrepreneurs HVAC	215	3,2 milliards de dollars
Intégrateurs de systèmes de gestion des bâtiments	85	1,7 milliard de dollars
Entreprises de génie électrique	40	700 millions de dollars

Canaux de marketing numérique et de communication technique

Johnson Controls exploite 12 canaux de marketing numérique primaires avec une portée combinée de 4,5 millions d'abonnés professionnels.

• Réseau professionnel de LinkedIn: 2,1 millions d'abonnés
• Série de webinaires techniques: 890 000 participants enregistrés
• Contenu technique YouTube: 650 000 abonnés
• Nournaux par e-mail spécifiques à l'industrie: 860 000 abonnés

Johnson Controls International Plc (JCI) - Modèle d'entreprise: segments de clientèle

Promoteurs immobiliers commerciaux

Johnson Controls sert des promoteurs immobiliers commerciaux avec des solutions de construction complètes.

Segment de marché	Investissement annuel	Nombre de projets
Immeubles de bureaux	12,4 milliards de dollars	1,247
Complexes de détail	6,7 milliards de dollars	823
Développements à usage mixte	5,3 milliards de dollars	612

Gestion des installations de grande entreprise

Enterprise Facilities Management représente un segment de clientèle critique pour JCI.

• Fortune 500 Clients: 237
• Couverture mondiale de l'entreprise: 68 pays
• Valeur du contrat annuel moyen: 3,6 millions de dollars

Institutions du gouvernement et du secteur public

JCI fournit des technologies de construction avancées pour les infrastructures gouvernementales.

Secteur du gouvernement	Valeur du contrat annuel	Projets actifs
Bâtiments fédéraux	1,9 milliard de dollars	412
Institutions d'État / locales	1,2 milliard de dollars	687
Installations militaires	840 millions de dollars	276

Installations de fabrication industrielle

Les clients de la fabrication reçoivent des solutions spécialisées de construction et de gestion de l'énergie.

• Clients de fabrication: 1 456
• Revenu total du segment industriel: 4,2 milliards de dollars
• Amélioration moyenne de l'efficacité énergétique: 22%

Propriétaires d'infrastructures de soins de santé et d'éducation

Solutions spécialisées pour les segments d'infrastructures critiques.

Secteur	Investissement annuel	Nombre d'installations
Hôpitaux	2,7 milliards de dollars	1,093
Universités	1,5 milliard de dollars	647
Centres de recherche	890 millions de dollars	412

Johnson Controls International Plc (JCI) - Modèle d'entreprise: Structure des coûts

Investissements de recherche et développement

Au cours de l'exercice 2023, Johnson Controls a investi 352 millions de dollars dans les dépenses de recherche et développement.

Année	Investissement en R&D	Pourcentage de revenus
2023	352 millions de dollars	2.8%
2022	335 millions de dollars	2.6%

Frais opérationnels de la fabrication mondiale

Les dépenses opérationnelles de fabrication totale pour les contrôles Johnson en 2023 étaient de 2,1 milliards de dollars.

• Installations de fabrication: 170 emplacements mondiaux
• Coût opérationnel moyen de l'installation: 12,35 millions de dollars par site
• Investissements en efficacité énergétique: 86 millions de dollars

Dépenses de vente et de marketing

Johnson Controls a dépensé 675 millions de dollars en ventes et en marketing au cours de l'exercice 2023.

Catégorie de dépenses	Montant
Coûts du personnel de vente	412 millions de dollars
Campagnes marketing	163 millions de dollars
Marketing numérique	100 millions de dollars

Maintenance des infrastructures technologiques

Les coûts de maintenance des infrastructures technologiques ont totalisé 248 millions de dollars en 2023.

• Mise à niveau des systèmes informatiques: 124 millions de dollars
• Investissements en cybersécurité: 62 millions de dollars
• Infrastructure cloud: 62 millions de dollars

Formation de la main-d'œuvre et acquisition de talents

Johnson Controls a alloué 215 millions de dollars pour le développement de la main-d'œuvre en 2023.

Catégorie de formation	Dépense
Développement professionnel	95 millions de dollars
Formation des compétences techniques	68 millions de dollars
Acquisition de talents	52 millions de dollars

Johnson Controls International Plc (JCI) - Modèle d'entreprise: Strots de revenus

Ventes du système d'automatisation des bâtiments

En 2023, Johnson Controls a déclaré un chiffre d'affaires total de 28,1 milliards de dollars. Le segment des technologies de construction a généré 12,3 milliards de dollars de revenus annuels.

Catégorie de produits	Revenus annuels	Part de marché
Systèmes CVC	6,7 milliards de dollars	18.5%
Contrôles de construction intelligente	3,9 milliards de dollars	12.2%
Infrastructure numérique	2,7 milliards de dollars	8.9%

Services de conseil en efficacité énergétique

Le segment des services énergétiques a généré 5,2 milliards de dollars de revenus pour 2023.

• Contrats de performance énergétique: 2,1 milliards de dollars
• Conseil en gestion de l'énergie: 1,6 milliard de dollars
• Services de conseil en durabilité: 1,5 milliard de dollars

Contrats de maintenance à long terme

Les accords de maintenance et de service ont représenté 4,8 milliards de dollars de revenus récurrents.

Type de contrat	Valeur annuelle	Durée du contrat moyen
Entretien complet	2,3 milliards de dollars	5-7 ans
Entretien préventif	1,5 milliard de dollars	3-5 ans
Support d'urgence	1,0 milliard de dollars	1 à 3 ans

Frais de licence et d'intégration technologiques

Les licences technologiques ont généré 680 millions de dollars en 2023.

• Licence logicielle: 380 millions de dollars
• Services d'intégration technologique: 300 millions de dollars

Projets de mise en œuvre de la solution durable

Les projets de durabilité ont contribué 3,6 milliards de dollars à des revenus totaux.

Type de projet	Revenus annuels	Taux de croissance
Solutions de construction verte	1,8 milliard de dollars	12.3%
Projets de neutralité en carbone	1,2 milliard de dollars	15.7%
Intégration d'énergie renouvelable	600 millions de dollars	9.5%

Johnson Controls International plc (JCI) - Canvas Business Model: Value Propositions

You're looking at the core promises Johnson Controls International plc (JCI) makes to its customers as of late 2025, grounded in the financial and operational data we have from their recent filings.

Decarbonization and Net Zero solutions for commercial buildings.

Johnson Controls International plc is positioning its offerings to address the fact that buildings contribute to nearly 40% of global carbon emissions.

The company reports significant progress against its own targets, achieving a 48% reduction in absolute Scope 1 and 2 emissions and a 20% reduction in Scope 3 emissions from the use of sold products, based on its 2017 baseline, as detailed in its 2025 Sustainability Report. Johnson Controls International plc has a commitment to achieve net zero scope 1 and 2 emissions in 2040.

The impact delivered to customers is substantial; to date, the company has helped clients avoid 41 million metric tons of CO₂e emissions and delivered nearly $9 billion in energy and operational savings through its technology and services.

Consider these specific examples of decarbonization value:

• The West Plains Housing Authority project is expected to cut carbon emissions by 32% and water use by 40%.
• Technologies deployed at the 2024 Paris Olympics helped reduce the event's carbon footprint by 54.6% compared to prior Games.
• YORK 3.3 MW chillers installed at the La Chapelle plant delivered three times higher energy efficiency than conventional systems.

Operational efficiency and cost savings, delivering up to 155% ROI via OpenBlue.

The OpenBlue digital platform is a key driver for operational efficiency, with a Forrester Consulting Total Economic Impact study finding that deploying it delivered up to 155% ROI over three years.

This return is supported by quantified benefits across several areas. Here's the quick math on those quantified benefits:

Benefit Area	Quantified Improvement
Energy Savings	Up to 10%
Annual Chiller Service Costs Reduction	67%
Leased Real Estate Savings	21.9%
Rental Premiums Generated	7% combined

The platform's ability to provide real-time data allowed for a shift in service intervals, leading to that 67% reduction in annual chiller service costs by enabling a move from monthly to quarterly service schedules. Furthermore, the OpenBlue platform enabled over 72,000 metric tons of avoided CO₂e emissions in 2024.

The strategic focus on services is evident in the Q2 2025 results, where service revenue accounted for 40% of total revenue, with projections to reach 60-70% in the coming years.

Advanced thermal management for hyperscale and AI-driven data centers.

Johnson Controls International plc is capitalizing on the AI boom, which drives massive demand for advanced cooling, recognizing that cooling systems can account for more than 30% of a data center's total energy consumption.

The YORK YVAM Air-Cooled Magnetic Bearing Chiller, engineered for hyperscale and AI-intensive facilities, showcases market-leading capabilities:

• Consumes 40% less power annually while delivering the same cooling capacity as conventional solutions.
• Uses zero on-site water, supporting water conservation.
• Operates quietly at just 65 decibels at 10 meters.

This innovation earned Johnson Controls International plc a spot on Fortune's 2025 Change the World list.

Integrated, end-to-end building systems (HVAC, fire, security, controls).

The value proposition includes delivering an integrated portfolio, which is supported by a substantial future revenue pipeline. As of Q4 FY25, the systems and services backlog reached a record $14.9 billion. This backlog represented an organic increase of 13% year-over-year.

The company's fiscal 2025 revenue was $23.6 billion. The integrated offering covers the full spectrum, from HVAC equipment and controls to fire and security systems. The company's adjusted EPS for fiscal year 2025 was $3.76.

Finance: draft 13-week cash view by Friday.

Johnson Controls International plc (JCI) - Canvas Business Model: Customer Relationships

You're looking at how Johnson Controls International plc (JCI) locks in its customers for the long haul, moving beyond just selling boxes to managing entire building lifecycles. This focus on deep, sustained relationships is key to their strategy, especially after streamlining their portfolio.

Long-term service agreements (LTSAs) for recurring revenue and lifecycle management

The shift to recurring revenue is a major theme. Service contracts are now a significant portion of the business, providing revenue visibility. The company supports this with a massive field force, which is a direct relationship touchpoint. The success of this strategy is visible in the backlog composition.

• Service revenue accounted for 40% of total revenue as of Q2 2025.
• The goal is for recurring contracts to eventually reach 60-70% of total revenue.
• Johnson Controls International plc (JCI) has a global branch network with more than 20,000 qualified technicians to support these engagements.
• The Systems and Services backlog stood at $14.6 billion organically year-over-year as of Q3 2025.
• Specifically, the service backlog component was $2.4 billion in Q1 2025.

The total Building Solutions backlog reached a record $14.9 billion organically in Q4 2025, signaling strong future revenue visibility across both installations and services.

Digital self-service and predictive maintenance via the OpenBlue platform

The OpenBlue platform is the digital extension of the customer relationship, using AI to drive value post-sale. This moves the interaction from reactive fixes to proactive optimization, which customers value highly, especially in high-stakes environments like data centers. Here's what a commissioned study showed for a model organization deploying OpenBlue:

Metric	Quantified Benefit
Return on Investment (ROI) over three years	Up to 155%
Energy Savings	Up to 10%
Chiller Maintenance Reduction	Up to 67%
Payback Period	8-month payback period

The platform integrates generative AI tools that proactively recommend energy-saving projects. This digital layer helps the company manage customer assets with near real-time data visibility.

Consultative, expert-driven approach for energy performance contracting

For large capital projects where customers want to transfer risk, Johnson Controls International plc (JCI) uses a performance-based guarantee model. This is a deep, consultative relationship where the company takes on the financial and operational risk for guaranteed outcomes. This approach is particularly relevant for retrofits and new construction where deferred maintenance is an issue.

The scale of this commitment in North America alone is substantial:

• Johnson Controls International plc (JCI) holds $6.83 billion in performance-based guarantees.
• This guarantee covers approximately 344 active projects across North America.
• The company has implemented more than 3,000 performance contracts in North America.

The core promise here is that annual energy and operational savings are guaranteed to be greater than or equal to the required payments over the contract term. That's a concrete financial commitment to the customer's success.

Dedicated direct sales teams for large, complex, and integrated solutions

For the complex, integrated solutions required by high-growth sectors like data centers, the sales engagement is highly specialized. The company's simplified operating model is designed to help grow customer relationships over the entire building lifecycle. The focus on mission-critical systems, like those for data centers, requires dedicated expertise to ensure speed and reliability, which is a key competitive advantage. The company's Q4 2025 organic orders growth of 6% and the overall record backlog of $14.9 billion reflect the success of these targeted, high-value customer engagements.

Finance: review the Q4 2025 backlog breakdown by service versus installation for the next quarterly forecast by Tuesday.

Johnson Controls International plc (JCI) - Canvas Business Model: Channels

Johnson Controls International plc (JCI) uses a multi-pronged channel strategy to reach its diverse customer base, moving from large, bespoke projects to standardized product distribution and digital service delivery.

The direct sales force remains critical for securing major commercial and institutional projects, especially those involving complex integration and long-term service agreements. One internal test demonstrated that optimizing sales rep activity via new systems led to an over 60% increase in the time sales reps actually spent engaging directly with customers. Furthermore, the service arm of the channel is supported by a global branch network boasting more than 20,000 qualified technicians, which helps drive recurring revenue and customer retention.

The company partners with customers by leveraging its broad product portfolio and digital capabilities, together with its direct channel service and solutions capabilities. Significant sales are also generated through global third-party channels, such as distributors of air-conditioning, controls, security and fire-detection and suppression products.

The OpenBlue digital platform acts as a distinct channel for software delivery and customer interface, moving beyond physical product sales. A commissioned Forrester Consulting study in April 2025 quantified the impact for a composite organization deploying OpenBlue, showing up to a 155% return on investment (ROI) over three years, with an 8-month payback period. Specific benefits channeled through this digital interface include achieving up to 10% energy savings and up to a 67% reduction in chiller maintenance, equating to nearly $1.5 million in savings over three years for the composite model.

The company's operations are structured around three primary regional reporting segments following the April 1, 2025 realignment, which reflects how the chief operating decision maker assesses performance and allocates resources.

Regional Segment	Fiscal Q4 2025 Sales (in millions)	Year-over-Year Sales Change (Q4 FY25 vs Q4 FY24)
Americas	$4,325	1%
EMEA	$1,300	13%
APAC	$780	-3%

The total Systems and Services backlog stood at a record $14.9 billion as of the end of Q4 Fiscal 2025, representing a 13% organic increase year-over-year, which signals strong future channel demand.

Key channel characteristics include:

• Direct sales force for major institutional projects.
• Global network of distributors for standardized products.
• OpenBlue platform for software and digital services delivery.
• Americas segment generated $4,325 million in Q4 FY25 sales.
• APAC segment experienced a sales decline of 3% in Q4 FY25.

Finance: finalize the Q4 segment sales percentage contribution to total revenue by next Tuesday.

Johnson Controls International plc (JCI) - Canvas Business Model: Customer Segments

Johnson Controls International plc serves a broad base of commercial, institutional, and governmental clients globally, a focus sharpened by the August 2025 divestiture of its Residential and Light Commercial HVAC business for net cash proceeds of approximately $5.6 billion after tax.

The company's financial performance in fiscal year 2025 reflects the strength of these core segments, with total Net Sales reaching $23,596 million.

Metric	Amount (FY Ended Sept 30, 2025)	Source Segment/Region
Total Net Sales	$23,596 million	Consolidated
Americas Net Sales	$15,831 million	Regional Segment
Building Solutions Backlog	$14.9 billion	Systems and Services
Backlog Organic Growth	13%	Systems and Services

The customer segments driving the current strategy and backlog conversion include:

• High-growth Data Centers and Hyperscale Cloud Providers.
• Commercial and Institutional Real Estate owners and operators.
• Healthcare and Education facilities prioritizing occupant well-being.
• Governmental and Industrial clients focused on critical infrastructure.

High-growth Data Centers and Hyperscale Cloud Providers

This group represents a critical, high-momentum area for Johnson Controls International plc. Demand from data centers is a significant growth driver, with this segment expanding from representing 7% of the company's top line in fiscal year 2023 to approximately 10% in fiscal year 2024, showing strong double-digit growth in the order backlog. In the third quarter of fiscal 2025, data centers, alongside healthcare, were noted as driving 5% order growth in the North American business. The company's technology leadership in advanced data center cooling and decarbonization solutions, including liquid cooling technologies, positions it directly to serve this segment.

Commercial and Institutional Real Estate owners and operators

This forms the backbone of Johnson Controls International plc's business, served through its Building Solutions. The overall Building Solutions backlog reached a record $14.9 billion at the end of fiscal 2025, up 13% organically, which directly reflects future commitments from these large asset owners. The Services business, which supports the lifecycle of these buildings, saw organic sales growth of 8% in the period following the divestiture. The Americas segment, a major market for commercial activity, recorded net sales of $15,831 million for the fiscal year ended September 30, 2025.

Healthcare and Education facilities prioritizing occupant well-being

These sectors are specifically identified as key drivers of recent growth. In North America during the third quarter of fiscal 2025, healthcare and education markets contributed to the 5% order growth and 7% sales growth seen in the region. The focus on healthy building solutions and sustainability upgrades is a direct appeal to these institutional clients.

Governmental and Industrial clients focused on critical infrastructure

Governmental clients are a core part of the target market, alongside institutional customers. The company's offerings in fire and security systems, along with HVAC and controls, are essential for maintaining critical infrastructure uptime and safety for these entities. The company's overall order growth for the full year 2025 was 7%, with momentum primarily from the Americas, where governmental and large commercial projects are prevalent.

Johnson Controls International plc (JCI) - Canvas Business Model: Cost Structure

You're looking at the major drains on Johnson Controls International plc (JCI)'s bottom line as of late 2025. The cost structure is heavily influenced by manufacturing, service delivery, and the ongoing, significant investment in its future digital and operational setup. Honestly, you have to look at the numbers coming out of the full fiscal year 2025 report to see the real picture.

Cost of Goods Sold (COGS) for manufacturing and equipment production represents the single largest cost component. For the twelve months ended September 30, 2025, the total Cost of Sales was $15,004 million, against total Net Sales of $23,596 million. This cost base is split between the Products and Systems business and the Services business.

Cost Component (Twelve Months Ended 9/30/2025)	Amount (in millions USD)
Cost of Sales - Products and Systems	$10,543
Cost of Sales - Services	$4,461
Total Cost of Sales (COGS)	$15,004

Significant R&D and investment in digital platforms and AI technology is a necessary spend to keep the building solutions competitive. While the reported R&D expense for the twelve months ending September 30, 2025, was listed as $0M, this likely reflects the impact of the R&LC HVAC divestiture being classified as discontinued operations. For context, R&D was around $300 million, or 1.6% of revenue, in fiscal year 2024. Capital expenditures, which fund the advancement of digital capabilities, were projected to be $596 million in 2025. The R&D margin for the quarter ending March 31, 2025, was reported at 0.0%, though the trailing twelve months average for fiscal years ending 2020 to 2024 was 1.2%.

Transformation costs associated with portfolio simplification and business system deployment are material, especially following the major divestiture. For the twelve months ended September 30, 2025, Johnson Controls International plc recorded specific charges:

• Restructuring costs: $(66) million (with an EPS impact of $(0.10)).
• Transformation costs: $(56) million (with an EPS impact of $(0.09)).

The company is executing a multi-year restructuring plan, expected to incur total one-time costs of approximately $400 million across fiscal years 2025, 2026, and 2027, aimed at realizing about $500 million in annual cost savings upon full completion. The Selling, General & Administrative Expenses for the second quarter of 2025 showed a significant rise of 58% to $1,417 million, partly due to these higher transformation costs.

Global service and field operations labor costs are embedded within the Cost of Sales for the Services segment, which was $4,461 million for the twelve months ending September 30, 2025. While a specific labor cost line item isn't broken out for field operations, the company acknowledges risks related to labor inflation, particularly in skilled trades supporting project execution. The Services segment showed strong organic sales growth, for example, 14% in Q1 2025, suggesting high utilization of this workforce.

Johnson Controls International plc (JCI) - Canvas Business Model: Revenue Streams

You're looking at the hard numbers for Johnson Controls International plc (JCI) revenue generation as of late 2025. The story here is about scale and the shift toward recurring revenue quality.

For the full year Fiscal Year 2025, Johnson Controls International plc (JCI) reported total sales reaching $23.6 billion. This represented a 3% increase in total sales year-over-year, with organic sales growth landing at 6% for the full year.

The revenue streams are clearly segmented between the upfront work of installation and the steady income from ongoing support. Here's how the top line broke down for the twelve months ended September 30, 2025, based on continuing operations figures:

Revenue Stream Category	FY25 Net Sales (in millions)
Product sales of components and equipment (Products and systems)	$16,124
High-margin Services revenue	$7,472
Total Net Sales (FY25)	$23,596

Sales of Systems, which covers things like HVAC, Fire & Security installation, contributed the larger portion of the total. For the full year, the Products and systems segment brought in $16,124 million. To give you a sense of the momentum in the installation side, Q1 FY25 saw Applied HVAC growth over 30%, and Q3 FY25 Systems organic sales grew 6%.

The real quality signal, though, is in the high-margin Services revenue from maintenance and digital contracts, which is recurring income. This stream generated $7,472 million for FY25. That recurring element is what analysts watch closely; for instance, Q1 FY25 saw Service organic sales grow by 14%, and Q3 FY25 showed 6% organic growth in Service. That's the predictable revenue base you want to see building up.

The quality of the earnings supporting these revenue streams is also evident in the cash generation metrics. For FY25, Adjusted Free Cash Flow conversion hit 102%. Honestly, when your cash flow conversion exceeds 100%, it means you're managing working capital brilliantly, and the earnings quality is extremely high. This strong conversion rate is definitely a strong sign of earnings quality.

The revenue drivers supporting this performance include:

• Securing a record backlog, reaching $14.9 billion, up 13% organically year-over-year as of Q4 FY25.
• Strong demand for advanced thermal management solutions, particularly tied to data center buildout.
• Successful launch of key products like the Coolant Distribution Unit (CDU) offering.

Finance: draft 13-week cash view by Friday.