Kyndryl Holdings, Inc. (KD): Business Model Canvas [Jan-2025 Mis à jour]

Dans le paysage rapide de la transformation numérique, Kyndryl Holdings, Inc. émerge comme un acteur pivot, redéfinissant l'infrastructure informatique de l'entreprise grâce à son modèle commercial complet et innovant. Ce géant des services technologiques s'est positionné stratégiquement à l'intersection du cloud computing, des services gérés et des solutions numériques en milieu de travail, offrant aux entreprises une voie robuste vers la modernisation technologique et l'excellence opérationnelle. En tirant parti de vastes partenariats mondiaux, des capacités technologiques de pointe et une compréhension approfondie des environnements informatiques complexes, Kyndryl n'est pas seulement un fournisseur de services, mais une force transformatrice permettant aux organisations de naviguer dans l'écosystème numérique complexe avec une agilité et une perspicacité stratégiques sans précédent.

Kyndryl Holdings, Inc. (KD) - Modèle d'entreprise: partenariats clés

Partenariats stratégiques des fournisseurs de cloud

Kyndryl maintient des alliances stratégiques avec les principaux fournisseurs de cloud:

Fournisseur de cloud	Détails du partenariat	Valeur de collaboration annuelle
Amazon Web Services (AWS)	Services de migration cloud complets	375 millions de dollars
Microsoft Azure	Solutions de cloud hybride d'entreprise	425 millions de dollars
Google Cloud	Gestion de l'infrastructure multi-cloud	285 millions de dollars

Partenariats technologiques d'entreprise

Les collaborations technologiques à long terme de Kyndryl incluent:

• IBM Strategic Technology Partnership
• Intégration du logiciel SAP Enterprise
• Services d'Oracle Cloud Infrastructure
• Solutions de virtualisation VMware

Relations de l'intégrateur du système mondial

Cabinet de conseil	Portée du partenariat	Valeur du contrat annuel
Accentuation	Transformation numérique d'entreprise	512 millions de dollars
Deloitte	Conseil des infrastructures technologiques	438 millions de dollars
McKinsey & Entreprise	Avis de technologie stratégique	275 millions de dollars

Partenariats d'externalisation stratégiques

Les partenariats multinationaux de Kyndryl comprennent:

• Gestion de l'infrastructure Coca-Cola
• Services technologiques mondiaux Walmart
• Transformation numérique ExxonMobil
• Intégration de la technologie JPMorgan Chase

Alliances de la technologie de la cybersécurité et des infrastructures

Partenaire technologique	Focus de partenariat	Revenus de collaboration annuels
Réseaux palo alto	Infrastructure de cybersécurité	215 millions de dollars
Cowsterrike	Services de détection des menaces	185 millions de dollars
Sabot	Intégration d'analyse de sécurité	165 millions de dollars

Kyndryl Holdings, Inc. (KD) - Modèle d'entreprise: activités clés

Gestion et transformation de l'infrastructure informatique d'entreprise

Au quatrième trimestre 2023, Kyndryl a déclaré 4,6 milliards de dollars de revenus annuels des services d'infrastructure. Les activités de transformation clés comprennent:

• Modernisation du système hérité
• Optimisation des infrastructures
• Refonte de la technologie de bout en bout

Catégorie de service d'infrastructure	Revenus annuels	Part de marché
Infrastructure d'entreprise	2,1 milliards de dollars	15.3%
Infrastructure cloud	1,5 milliard de dollars	12.7%

Services de migration cloud et d'intégration cloud hybride

Kyndryl a exécuté 247 grands projets de transformation du cloud en 2023, en mettant l'accent sur:

• Développement de stratégie multi-cloud
• Conception d'architecture cloud
• Migration cloud sans couture

Métrique de migration du cloud	Performance de 2023
Migrations totales de cloud	247 projets
Complexité de migration moyenne	Haut

Solutions de technologie de travail numérique

Kyndryl prend en charge 1,2 million d'appareils de point final dans les entreprises mondiales, à propos de:

• Technologie des effectifs à distance
• Gestion de la plate-forme de collaboration
• Intégration de cybersécurité

Métrique de travail numérique	2023 données
Points de terminaison gérés	1,2 million
Temps de réponse moyen du soutien	22 minutes

Services gérés pour des environnements informatiques complexes

Kyndryl gère l'infrastructure informatique pour 75% des entreprises du Fortune 100, avec des offres de services complètes.

• Surveillance 24/7 de l'infrastructure
• Maintenance prédictive
• Gestion des risques avancés

Métrique des services gérés	Performance de 2023
Couverture du client Fortune 100	75%
Revenus de services gérés annuels	3,2 milliards de dollars

Services de conseil en technologie et de conseil stratégique

Kyndryl fournit un conseil en technologie stratégique dans plusieurs industries, avec 672 conseillers en technologie senior.

• Stratégie de transformation numérique
• Développement de la feuille de route technologique
• Avis de l'innovation

Métrique de consultation	2023 données
Conseillers technologiques supérieurs	672
Valeur moyenne du projet	1,8 million de dollars

Kyndryl Holdings, Inc. (KD) - Modèle d'entreprise: Ressources clés

De vastes effectifs mondiaux des professionnels de l'informatique et de la technologie

Depuis le quatrième trimestre 2023, Kyndryl emploie environ 90 000 professionnels de la technologie dans le monde. La main-d'œuvre est distribuée dans 60 pays.

Distribution géographique	Nombre d'employés
Amérique du Nord	38,500
Europe / Moyen-Orient / Afrique	29,000
Asie-Pacifique	22,500

Infrastructure technologique avancée et plateformes numériques

Kyndryl fonctionne avec un 4,7 milliards de dollars d'investissement dans l'infrastructure technologique En 2023, notamment:

• Plates-formes de cloud-natives
• Environnements multi-cloud hybrides
• Infrastructure de cybersécurité avancée
• Systèmes de gestion des services compatibles AI

Propriété intellectuelle et solutions technologiques propriétaires

Catégorie de technologie	Nombre de brevets
Cloud Technologies	237
Solutions de cybersécurité	142
IA / Machine Learning	89

Capacités complètes de prestation de services

Kyndryl gère 19,5 milliards de dollars de revenus annuels Grâce à divers modèles de prestation de services, notamment:

• Services d'infrastructure gérés
• Services de transformation du cloud
• Services de travail numérique
• Services de réseau et de bord

Systèmes de gestion des relations clients solides

Segment client	Nombre de clients	Valeur du contrat annuel
Fortune 500 Companies	85	12,3 milliards de dollars
Grandes entreprises	350	6,7 milliards de dollars
Clients du marché intermédiaire	1,200	2,9 milliards de dollars

Kyndryl Holdings, Inc. (KD) - Modèle d'entreprise: propositions de valeur

Services de transformation numérique de bout en bout

Kyndryl fournit des services de transformation numériques complets avec un chiffre d'affaires total de 19,4 milliards de dollars au cours de l'exercice 2023. La société offre une modernisation de technologie stratégique dans plusieurs secteurs verticaux de l'industrie.

Catégorie de service	Contribution annuelle des revenus
Services de transformation numérique	7,2 milliards de dollars
Services de migration en cloud	4,6 milliards de dollars
Modernisation des infrastructures	3,8 milliards de dollars

Optimisation d'infrastructure informatique personnalisée

Kyndryl fournit des solutions d'optimisation des infrastructures spécialisées avec des interventions technologiques précises.

• Gestion des infrastructures pour 75% des entreprises du Fortune 100
• Réduction des coûts d'optimisation moyenne des infrastructures: 22-28%
• Services de conseil en infrastructure technologique d'une valeur de 3,5 milliards de dollars

Efficacité opérationnelle améliorée pour les clients d'entreprise

Kyndryl se concentre sur la fourniture d'améliorations de l'efficacité opérationnelle grâce à des solutions technologiques avancées.

Métrique d'efficacité	Indicateur de performance
Réduction des coûts opérationnels	15-20% pour les clients d'entreprise
Amélioration des performances du système	35% de temps de traitement plus rapides

Solutions technologiques évolutives et flexibles

Kyndryl fournit des solutions technologiques adaptables à travers divers écosystèmes technologiques.

• Prise en charge de plus de 4 000 clients d'entreprise dans le monde entier
• Évolutivité de la solution technologique dans 60 pays
• Solutions d'infrastructure cloud et hybride Revenus: 5,9 milliards de dollars

Support complet du lieu de travail numérique et de la migration cloud

Kyndryl offre des services de transformation et de migration cloud sur le lieu de travail numériques.

Service de migration	Volume de services annuel
Projets de migration cloud	1 200+ implémentations d'entreprise
Transformations numériques en milieu de travail	850 engagements des clients majeurs
Revenus de migration du cloud	6,3 milliards de dollars

Kyndryl Holdings, Inc. (KD) - Modèle d'entreprise: relations clients

Contrats de service à long terme de l'entreprise

Au quatrième trimestre 2023, Kyndryl a déclaré 4 300 contrats de service actifs au niveau de l'entreprise avec une valeur de contrat moyenne de 8,7 millions de dollars. L'arriéré total du contrat s'élevait à 61,2 milliards de dollars, avec une durée du contrat moyenne de 4,3 ans.

Type de contrat	Nombre de contrats	Valeur du contrat moyen
Contrats au niveau de l'entreprise	4,300	8,7 millions de dollars
Backlog total du contrat	N / A	61,2 milliards de dollars

Équipes de gestion des comptes dédiés

Kyndryl maintient 672 équipes de gestion de compte dédiées au service des entreprises du Fortune 500, avec une taille d'équipe moyenne de 7 professionnels spécialisés.

• 672 équipes de gestion des comptes dédiés
• Taille moyenne de l'équipe: 7 professionnels
• Focus primaire: Fortune 500 clients

Support et consultation technologiques continues

En 2023, Kyndryl a fourni un support technologique 24/7 à 2 845 clients mondiaux d'entreprise, avec un temps de réponse moyen de 15 minutes pour des problèmes critiques.

Métrique de soutien	Valeur
Clients d'entreprise mondiaux	2,845
Temps de réponse à problème critique moyen	15 minutes
Heures de soutien annuelles	87 600 heures

Stratégies de transformation numériques personnalisées

Kyndryl a investi 412 millions de dollars en 2023 pour développer des stratégies de transformation numérique personnalisées, desservant 1 236 initiatives de transformation des clients uniques.

• Investissement dans la transformation numérique: 412 millions de dollars
• Nombre d'initiatives de transformation: 1 236
• Investissement moyen par initiative: 33333 $

Réunions régulières des performances et de la technologie

Kyndryl a organisé 16 872 réunions trimestrielles d'examen des performances et de la technologie en 2023, avec une durée moyenne de la réunion de 2,5 heures.

Réunion de la métrique	Valeur
Réunions d'examen annuelles totales	16,872
Durée moyenne de la réunion	2,5 heures
Total des heures de réunion	42 180 heures

Kyndryl Holdings, Inc. (KD) - Modèle d'entreprise: canaux

Engagement de la force de vente directe

Kyndryl maintient une force de vente directe mondiale d'environ 4 700 professionnels des ventes d'entreprises à partir de 2023. Leur équipe de vente couvre 60 pays et cible les grands clients d'entreprise dans plusieurs secteurs.

Métrique du canal de vente	Valeur quantitative
Représentants des ventes mondiales	4,700
Les pays couverts	60
Segments de clients d'entreprise	Industries multiples

Marketing numérique et plateformes en ligne

Kyndryl utilise plusieurs canaux numériques pour l'engagement des clients, notamment:

• Site Web d'entreprise (Kyndryl.com)
• LinkedIn Corporate profile avec plus de 130 000 abonnés
• Campagnes de marketing numérique ciblant les décideurs informatiques d'entreprise

Conférences de l'industrie et événements technologiques

Kyndryl participe à environ 25-30 conférences de technologies majeures par an, notamment:

• Aws re: inventer
• Microsoft Ignite
• Symposium Gartner IT

Réseaux de référence de partenariat stratégique

Type de partenariat	Nombre de partenaires
Partenaires technologiques	100+
Fournisseurs de services cloud	5 fournisseurs majeurs
Intégrateurs de systèmes mondiaux	15 partenaires stratégiques

Plateformes de consultation des services professionnels

Kyndryl offre une consultation professionnelle à travers:

• Plates-formes de consultation virtuelle
• Modèles d'engagement d'entreprise sur place
• Services de conseil technique dédiés

Kyndryl Holdings, Inc. (KD) - Modèle d'entreprise: segments de clientèle

Grandes entreprises d'entreprise

Kyndryl dessert 75% des entreprises du Fortune 100 en 2023. La valeur du contrat annuel pour les grands clients d'entreprise atteint en moyenne 15,2 millions de dollars par client.

Segment d'entreprise	Nombre de clients	Valeur du contrat moyen
500 entreprises mondiales	285	$15,200,000

Organisations multinationales mondiales

Kyndryl opère dans 60 pays avec plus de 4 000 clients multinationaux.

• Couverture géographique à travers l'Amérique du Nord, l'Europe, l'Asie-Pacifique
• Base de clients multinationaux représentant 82% du total des revenus

Institutions du gouvernement et du secteur public

Le segment gouvernemental représente 22% des revenus totaux de Kyndryl, avec 672 millions de dollars de contrats annuels.

Secteur du gouvernement	Valeur du contrat	Nombre de clients
Gouvernement fédéral	372 millions de dollars	127
Gouvernement d'État / local	300 millions de dollars	213

Services financiers et institutions bancaires

Le segment des services financiers génère 1,2 milliard de dollars de revenus annuels avec plus de 650 clients bancaires.

• Top 50 des banques mondiales représentées dans le portefeuille de clients
• Durée du contrat moyen: 3-5 ans

Industries de la santé et des télécommunications

Revenus combinés des soins de santé et des télécommunications: 890 millions de dollars.

Industrie	Nombre de clients	Revenus annuels
Soins de santé	425	520 millions de dollars
Télécommunications	312	370 millions de dollars

Kyndryl Holdings, Inc. (KD) - Modèle d'entreprise: Structure des coûts

Haute frais d'acquisition du personnel et des talents

En 2023, Kyndryl a déclaré des dépenses totales de personnel de 4,7 milliards de dollars, ce qui représente environ 54% du total des dépenses d'exploitation. La rémunération annuelle moyenne par employé était de 112 500 $.

Catégorie de dépenses	Montant ($)	Pourcentage des dépenses totales
Salaires	3,520,000,000	41%
Avantages	680,000,000	8%
Frais de recrutement	500,000,000	5%

Investissements infrastructures technologiques

Les investissements en infrastructure technologique pour 2023 ont totalisé 1,2 milliard de dollars, avec des allocations clés comme suit:

• Infrastructure cloud: 450 millions de dollars
• Systèmes réseau: 350 millions de dollars
• Mises à niveau du centre de données: 250 millions de dollars
• Infrastructure de cybersécurité: 150 millions de dollars

Dépenses de recherche et développement

Les dépenses de la R&D en 2023 étaient de 672 millions de dollars, ce qui représente 7,8% des revenus totaux.

Zone de focus R&D	Investissement ($)
Cloud Technologies	287,000,000
IA et apprentissage automatique	215,000,000
Innovations de cybersécurité	170,000,000

Frais opérationnels et de livraison mondiaux

Les dépenses opérationnelles mondiales pour 2023 s'élevaient à 2,1 milliards de dollars, distribuées entre les régions:

• Amérique du Nord: 900 millions de dollars
• Europe, Moyen-Orient, Afrique: 650 millions de dollars
• Asie-Pacifique: 550 millions de dollars

Investissements marketing et développement commercial

Les dépenses de marketing et de développement commercial en 2023 étaient de 340 millions de dollars.

Canal de marketing	Investissement ($)
Marketing numérique	120,000,000
Commandites d'événements	85,000,000
Activation des ventes	135,000,000

Kyndryl Holdings, Inc. (KD) - Modèle d'entreprise: Strots de revenus

Contrats de services d'infrastructure gérés

Au troisième trimestre 2023, Kyndryl a déclaré des revenus gérés des services d'infrastructure de 1,94 milliard de dollars. Ces contrats représentent 54,3% du total des revenus de l'entreprise.

Type de contrat	Revenus annuels	Pourcentage du total des revenus
Contrats d'infrastructure à long terme	7,56 milliards de dollars	52.4%
Contrats d'infrastructure à court terme	1,38 milliard de dollars	9.6%

Projets de migration et de transformation du cloud

Les services de transformation de cloud ont généré 692 millions de dollars de revenus pour 2023, ce qui représente 19,2% du total des revenus de l'entreprise.

• Valeur moyenne du projet: 3,2 millions de dollars
• Projets totaux de transformation du cloud terminés: 216
• Contrats de migration du cloud d'entreprise: 87

Frais de service de conseil en technologie

Les revenus de consultation technologique ont atteint 441 millions de dollars en 2023, représentant 12,3% des revenus totaux.

Catégorie de service de conseil	Revenu
Conseil de stratégie numérique	187 millions de dollars
Conseil d'architecture technologique	254 millions de dollars

Accords de support technologique à long terme

Les accords de support technologique à long terme ont généré 623 millions de dollars en 2023, ce qui représente 17,3% du total des revenus de l'entreprise.

• Durée du contrat moyen: 4,7 ans
• Accords de soutien actif total: 412
• Valeur du contrat annuel moyen: 1,51 million de dollars

Implémentations de la solution de travail numérique

Digital Workplace Solutions a contribué à 394 millions de dollars aux revenus de Kyndryl en 2023, ce qui représente 10,9% des revenus totaux.

Type de solution	Revenu	Nombre d'implémentations
Infrastructure de travail à distance	186 millions de dollars	143
Technologies de travail hybride	208 millions de dollars	97

Kyndryl Holdings, Inc. (KD) - Canvas Business Model: Value Propositions

You're looking at the core promises Kyndryl Holdings, Inc. is making to its enterprise clients as of late 2025. These aren't abstract goals; they are tied to concrete financial and operational shifts they are driving.

Modernizing core enterprise systems (mainframe to cloud) for agility

Kyndryl Holdings, Inc. is positioning the mainframe not as a legacy anchor, but as a central, resilient component of a hybrid IT estate, heavily infused with AI. The focus has shifted from wholesale migration to pragmatic, phased modernization. For instance, in 2025, only 28% of workloads were planned to move off the mainframe, down from 36% the prior year, showing a commitment to integrating existing core systems. This approach is delivering significant financial returns for clients.

Here's the quick math on the reported Return on Investment (ROI) clients are seeing across different modernization paths, according to Kyndryl's 2025 survey of 500 leaders:

Modernization Path	Expected ROI (2025 Survey)	Average Project Cost (2025)
Modernizing on the Mainframe	288%	$7.2 million
Integrating with Cloud	297%	N/A
Moving Workloads Off the Mainframe	362%	N/A

Furthermore, the cost to modernize on the mainframe actually dropped to an average of $7.2 million in 2025, down from $9.1 million the year before. This agility is also being fueled by technology adoption; 88% of respondents are deploying or planning Generative AI on the mainframe.

Delivering operational efficiency via the AI-powered Kyndryl Bridge platform

The AI-enabled Kyndryl Bridge operating platform is a key enabler for efficiency across Kyndryl Holdings, Inc.'s services. This platform helped the company achieve annualized savings of approximately $775 million as of the end of fiscal year 2025, beating its internal goal of $750 million. This internal efficiency translates to external value, as organizations surveyed expect AI and GenAI on mainframes to generate $13 billion in cost savings over the next three years.

Providing vendor-agnostic, multi-cloud managed services and integration

Kyndryl Holdings, Inc. is deeply embedded in the multi-cloud shift, evidenced by the explosive growth in its alliance revenue. Revenue tied to large cloud providers (hyperscalers) hit $440 million in the second quarter of fiscal year 2026 (ending September 30, 2025), marking a 65% year-over-year increase. The company is set to exceed its initial target of nearly $1 billion in hyperscaler-linked revenue for fiscal year 2025, and is now projecting to exceed its $1.8 billion target for the fiscal year ending March 2026. Kyndryl Holdings, Inc. offers managed services across public, private, and hybrid cloud environments, providing a single interface for monitoring and management.

Enhancing cyber resilience and security posture for mission-critical workloads

Security and resiliency are foundational drivers for modernization efforts. Kyndryl Holdings, Inc. has organized its service delivery around a dedicated global practice for Security and Resiliency. The broader security services segment is expected to see a compound annual growth rate (CAGR) of 10.9% between 2022 and 2026. The company is actively helping customers prepare for evolving regulatory environments, which acts as a tailwind for their services.

Offering high-margin advisory services through Kyndryl Consult

Kyndryl Consult, the advisory arm, is a major growth engine, reflecting the shift toward higher-margin, strategic work. In the second quarter of fiscal year 2026, Kyndryl Consult revenue grew 28% year-over-year. For the full fiscal year 2025, Kyndryl Consult revenue grew 26% year-over-year, while its signings grew 47%. To be fair, the Q4 FY2025 growth rate was even higher at 45% year-over-year for revenue. This segment is also integrating future-focused services, with one quarter of the company's new contracts now including artificial intelligence-related services.

Finance: Finance needs to track the Q3 FY2026 Kyndryl Consult growth rate by the end of January 2026.

Kyndryl Holdings, Inc. (KD) - Canvas Business Model: Customer Relationships

You're looking at how Kyndryl Holdings, Inc. structures its interactions with its global enterprise base as of late 2025. It's a model built on deep, long-term commitments supported by digital acceleration.

Dedicated account management for large, long-term enterprise contracts

Kyndryl Holdings, Inc. focuses significant relationship resources on its largest clients, which resulted in substantial forward-looking commitments in the last fiscal year. Total signings for fiscal year 2025 reached a record $18.2 billion, marking a 46% year-over-year increase. This growth was anchored by major deals, specifically a record 55 contracts valued in excess of $50 million each. These large contracts, which totaled $10 billion, spanned 22 different countries. This focus on securing high-value, long-term engagements is further evidenced by the Accounts initiative, which delivered $900 million in annualized benefits by the end of fiscal year 2025, surpassing its $850 million objective.

The scale of these relationships can be seen in the following snapshot of large deal activity:

Metric	Value (FY2025)	Comparison Point
Total Fiscal Year 2025 Signings	$18.2 billion	Up 46% year-over-year
Contracts Exceeding $50 Million	55	Up from 40 in FY2024
Value of Contracts Exceeding $50 Million	$10 billion	Across 22 countries
Annualized Benefits from Accounts Initiative	$900 million	Exceeded the $850 million target

Co-creation model via Kyndryl Vital for business and infrastructure transformation

The co-creation aspect is centered on designing future-state environments. While specific usage metrics for Kyndryl Vital weren't explicitly detailed in the latest financial releases, its inclusion in discussions around growth initiatives for the first quarter of fiscal year 2026 shows its role in expanding the scope of customer relationships. This practice is about working directly with clients to architect transformations, often in conjunction with cloud strategy alignment, where 60% of cloud leaders report being completely aligned on cloud objectives with hyperscalers.

High-touch, consultative selling through the Kyndryl Consult practice

Kyndryl Consult is clearly a major driver of new, profitable business. Revenues for this advisory practice grew 26% in fiscal year 2025, reaching $3.0 billion. Signings for Kyndryl Consult were even stronger, growing 47% year-over-year in fiscal 2025. This high-touch approach is translating directly to the bottom line; projected pretax income margins on recent signings were in the high-single-digit range.

Here's how Kyndryl Consult's financial performance stacked up in the last reported fiscal year:

• Kyndryl Consult revenue for fiscal year 2025: $3.0 billion.
• Year-over-year revenue growth for Kyndryl Consult in FY2025: 26%.
• Year-over-year signings growth for Kyndryl Consult in FY2025: 47%.
• Revenue growth for Kyndryl Consult in Q3 FY2025 (quarter ending December 31, 2024): 26% year-over-year.

The consulting arm is definitely gaining traction. It's a key part of their strategy to move away from low-margin work.

Automated, proactive service delivery and insights via Kyndryl Bridge

The Kyndryl Bridge platform is central to delivering proactive service and generating efficiency savings, which reinforces the value proposition to existing clients. As of August 2025, more than 1,200 enterprises were operational on the platform. This platform is busy, delivering 12 million AI-driven insights monthly. The impact of the Advanced Delivery initiative, which leverages Kyndryl Bridge, was significant in FY2025, generating annualized savings of approximately $775 million, beating the internal goal of $750 million. This platform helps free up delivery professionals; it helped Kyndryl Holdings, Inc. free up more than 13,000 delivery professionals by year-end.

Strategic partnership approach with key clients for joint innovation

The relationship extends deeply into the hyperscaler ecosystem, which is a form of strategic partnership. Hyperscaler-related revenue for fiscal year 2025 hit $1.2 billion, which was more than double the prior year and exceeded the initial $1 billion target. Looking ahead to fiscal year 2026, the company is progressing well toward a new target, having already generated $400 million in hyperscaler-tied revenue in the first quarter ending June 30, 2025, against a fiscal year 2026 goal of $1.8 billion. Furthermore, recent contract renewals, like the one with EQUATE Group, explicitly detail the use of Kyndryl Bridge for integrated monitoring and automation to enhance reliability across global sites.

You can see the growth in this partnership channel:

• Hyperscaler Revenue (FY2025): $1.2 billion.
• Hyperscaler Revenue Target (FY2025): Exceeded the $1 billion goal.
• Hyperscaler Revenue (Q1 FY2026): $400 million.
• Hyperscaler Revenue Target (FY2026): $1.8 billion.

Finance: draft 13-week cash view by Friday.

Kyndryl Holdings, Inc. (KD) - Canvas Business Model: Channels

You're looking at how Kyndryl Holdings, Inc. gets its services into the hands of its enterprise customers as of late 2025. The channel strategy is clearly multi-faceted, moving well beyond the traditional direct sales model inherited from its past structure.

Direct enterprise sales force and dedicated client relationship managers

The core of Kyndryl Holdings, Inc.'s engagement remains its direct interaction with large, complex organizations. While the exact headcount of the dedicated client relationship managers isn't public, the effectiveness of this channel is reflected in the overall contract performance. The company secured record total signings for the fiscal year ended March 31, 2025, hitting $18.2 billion, which was a year-over-year increase of 46%. This volume suggests a highly engaged, high-value sales and relationship management function driving significant deal flow.

Kyndryl Consult advisory team for high-value service sales

The Kyndryl Consult advisory team is a key growth engine, focusing on high-value advisory and implementation services. This channel is showing serious traction, which is great for margin expansion. For the full fiscal year 2025, Kyndryl Consult revenues grew 26%, reaching $3 billion. Furthermore, signings for Kyndryl Consult grew 47% in fiscal 2025. In the fourth quarter alone, Kyndryl Consult revenue growth was 45% year-over-year.

Hyperscaler alliance channels (co-selling with AWS, Microsoft, Google Cloud)

The hyperscaler alliance channel is a major success story, demonstrating Kyndryl Holdings, Inc.'s pivot toward a vendor-agnostic ecosystem. The company set a target of nearly $1 billion in hyperscaler revenue for fiscal year 2025 and exceeded it.

Metric	Fiscal Year 2025 Amount	Comparison/Target
Total Hyperscaler Alliance Revenue (FY2025)	$1.2 billion	Exceeded nearly $1 billion target
Q4 2025 Hyperscaler Alliance Revenue	$375 million	More than double prior-year levels

This revenue stream is more than double the prior-year levels, showing rapid scaling in co-selling motions with major cloud providers.

Global delivery centers across more than 60 countries

Kyndryl Holdings, Inc. supports its global client base through an extensive physical footprint. The company is a leading provider of mission-critical enterprise technology services, operating in more than 60 countries. This global reach is essential for delivering consistent, outcome-focused solutions to multinational enterprises.

• Global presence confirmed in over 60 countries.
• The delivery capability is evaluated by Gartner for its Ability to Execute, which includes operational effectiveness and global delivery.

Digital platforms for customer self-service and observability (Kyndryl Bridge)

The AI-enabled Kyndryl Bridge operating platform is central to the Advanced Delivery initiative, enhancing service delivery and creating new revenue opportunities. This platform provides observability across an enterprise's entire IT estate using operational data, intellectual property (IP), and embedded Artificial Intelligence (AI).

As of the data reported in late 2025 (metrics from August 2025), the platform usage and impact are substantial:

• More than 1,200 enterprises are on the Kyndryl Bridge platform.
• The platform delivers 12 million AI-driven insights monthly.
• The platform helped Kyndryl Holdings, Inc. free up more than 13,000 delivery professionals.
• Annualized savings generated by Kyndryl Bridge reached approximately $725 million as of the end of Q4 FY25, putting it on track to exceed the fiscal 2025 goal of $750 million.

This digital channel directly impacts operational efficiency, which is a key part of the value proposition delivered through Kyndryl Holdings, Inc.'s channels.

Kyndryl Holdings, Inc. (KD) - Canvas Business Model: Customer Segments

You're looking at the core of Kyndryl Holdings, Inc.'s business-who they serve and why those clients depend on them for their most critical IT functions. Honestly, it's all about scale and complexity; they target the biggest players who simply cannot afford downtime.

Large, global enterprises requiring mission-critical IT infrastructure services form the bedrock. These are the organizations that entrust Kyndryl Holdings, Inc. to deliver the services needed to run the backbones of their respective industries. This focus translated into a substantial revenue base, with Kyndryl Holdings, Inc. reporting total revenues of $15.1 billion for fiscal year 2025, which concluded on March 31, 2025. Furthermore, the demand for their services is clearly growing, evidenced by record fiscal year 2025 signings reaching $18.2 billion, a year-over-year increase of 46%.

The customer base is heavily concentrated in sectors where operational stability is non-negotiable. You see this clearly in their focus on:

• Companies in highly regulated sectors: Financial services (BFSI), energy, healthcare, and manufacturing.
• Organizations with complex, multi-vendor technology environments that need a single integrator to manage the sprawl.

A major theme driving new business is the need to evolve legacy systems. This means Kyndryl Holdings, Inc. is segmenting customers actively engaged in:

• Customers seeking mainframe modernization, supported by their Core Enterprise and zCloud service line.
• Hybrid cloud adoption, which is supported by their hyperscaler alliance strategy; they recognized nearly $1 billion in revenue tied to these alliances in fiscal year 2025.

To give you a clearer picture of where the revenue comes from geographically, here is the breakdown based on their reporting segments as of the end of fiscal year 2025. Remember, Kyndryl Holdings, Inc. organizes its global operations into specific regions:

Geographic Segment	Workforce Rebalancing Charges (FY2025)	Q4 FY2025 Revenue (Reported)
United States	$41 million	Not explicitly broken out for Q4
Japan	$6 million	Not explicitly broken out for Q4
Principal Markets	$23 million	Not explicitly broken out for Q4
Strategic Markets	$45 million	Not explicitly broken out for Q4

The total revenue for the fourth quarter of fiscal year 2025 was $3.8 billion. The Principal Markets and Strategic Markets segments saw revenue declines in earlier quarters due to the intentional reduction of low-margin third-party content, a strategy that is clearly paying off in margin expansion on new deals.

Finally, the customer base is global, with specific attention paid to major economic centers. The company explicitly tracks its performance across key geographies:

• Global customers across the US.
• Japan, where Kyndryl Holdings, Inc. continues to strengthen its local tech partnerships, such as with petrochemical manufacturers like EQUATE Group.
• Principal Markets, which includes operations outside the US and Japan.

The depth of engagement is significant; more than 1,200 enterprises are actively using their AI-enabled Kyndryl Bridge operating platform, which delivers 12 million AI-driven insights monthly as of August 2025. That's a lot of mission-critical infrastructure being monitored.

Kyndryl Holdings, Inc. (KD) - Canvas Business Model: Cost Structure

You're looking at the core expenses Kyndryl Holdings, Inc. faces to keep its massive global infrastructure services running. Honestly, the cost structure is heavily influenced by the legacy contracts it took on from IBM and the ongoing, necessary transformation to a higher-margin business.

Significant Costs of Service Delivery

The most immediate and recurring costs are tied directly to delivering services-that's primarily labor and the technology Kyndryl manages or uses. For the first quarter of fiscal year 2026, covering the three months ended June 30, 2025, the Cost of services hit $2,947 million. This is the engine room expense. On top of that, the overhead for running the business, categorized as Selling, general and administrative expenses, was $646 million for that same quarter.

To give you the full picture for the most recently completed fiscal year, which ended March 31, 2025, the Total costs and expenses amounted to $14,622 million.

Here's a look at those key operational costs for Q1 FY2026:

• Cost of services: $2,947 million
• Selling, general and administrative expenses: $646 million
• Workforce rebalancing charges: $25 million

Contractually Required Increase in IBM Software Costs

This is a big one, a direct cost consequence of the spin-off structure. The contractually required increase in IBM software costs is a known headwind that management has cited as offsetting gains from other initiatives. For the full fiscal year 2025, these costs were explicitly noted as an offset to the growth in adjusted pretax income. You should know that IBM has been implementing annual global price harmonization, with software increases reaching up to 6% globally across the portfolio starting January 1, 2025, for new contracts and renewals.

What this estimate hides is the compounding effect. If you don't have a cap, those standard uplifts can balloon your total spend significantly over time. Here's the quick math on that risk:

Time Period	Compounded Increase (Example 5% Annual Uplift)	Compounded Increase (Example 7% Annual Uplift)
3 Years	Roughly 16% higher fee	Roughly 23% higher fee
5 Years	Potentially over 25% higher spend	Potentially over 25% higher spend

If onboarding takes 14+ days, churn risk rises, but if you're locked into an IBM contract without a cap, your costs are definitely rising faster than inflation.

Workforce Rebalancing Charges

Kyndryl Holdings, Inc. is actively managing its workforce size to align it with the current revenue base and future operating model, which involves charges for restructuring. You specifically asked about the charge for Q1 FY2026, and the company reported $25 million in Workforce rebalancing charges for the three months ended June 30, 2025.

To show the trend of this cost reduction effort, look at the charges taken in the prior fiscal year:

• Total FY2025 Workforce Rebalancing Charges (Year Ended March 31, 2025): $115 million (sum of $41M US, $6M Japan, $23M Principal Markets, $45M Strategic Markets).
• Q4 FY2025 Workforce Rebalancing Charges: $36 million.

The company had projected $100 million in workforce rebalancing charges for the entirety of fiscal year 2025.

Investment in the Kyndryl Bridge Platform Development and AI Capabilities

Investment in the Kyndryl Bridge platform is a key part of the strategy to drive efficiency and reduce service delivery costs, which directly impacts the cost structure by lowering the labor component needed per service dollar. The platform is an AI-powered open-integration digital business platform. As of the end of fiscal year 2025, Kyndryl Bridge had already generated annualized savings of approximately $775 million, surpassing its internal goal of $750 million.

Furthermore, Kyndryl is making significant capital commitments to build out its AI capabilities globally. For instance, the company announced a commitment to invest $2.25 billion in India over the next three years, which includes establishing an AI Innovation Lab in Bengaluru. This is a clear investment in future cost-saving and value-creation technology.

Costs Associated with Reducing Inherited Low-Margin Contracts

A major focus has been on the Accounts initiative-actively addressing contracts with substandard margins inherited from IBM. This is a cost-avoidance/margin-improvement activity that often involves upfront costs or revenue reduction in the short term to achieve long-term profitability. By the end of fiscal year 2025 (March 31, 2025), this initiative had delivered $900 million of annualized benefits, exceeding the initial $850 million objective for that year.

In the first quarter of fiscal year 2025, the total impact from this accounts initiative was $725 million in annualized benefits. The revenue decline in FY2025, which was 4% in constant currency, directly reflects this progress in reducing that low-margin third-party content. Finance: draft 13-week cash view by Friday.

Kyndryl Holdings, Inc. (KD) - Canvas Business Model: Revenue Streams

You're looking at how Kyndryl Holdings, Inc. actually brings in the money, which is really about the mix between its established base and its growth engines. The foundation is definitely the managed services revenue, which comes from those long-term infrastructure contracts you know they've been managing for years.

The real momentum, though, is coming from the high-growth revenue stream: Kyndryl Consult advisory services. This part of the business saw 26% year-over-year growth in fiscal year 2025, which is a strong signal that clients are leaning into their advice on modernization and transformation. To be fair, the core managed services are still the bulk, but Consult is the area management is clearly pushing for margin expansion.

Another key component feeding the top line is the revenue tied to cloud hyperscaler alliances. For fiscal year 2025, this specific stream brought in $1.2 billion. This figure is more than double the prior year's level, showing Kyndryl Holdings, Inc. is successfully embedding itself within the major cloud ecosystems.

Here's a quick look at the overall financial picture for the fiscal year ended March 31, 2025, to put those streams in context:

Metric	Amount
Total fiscal year 2025 revenues	$15.1 billion
Record signings in fiscal year 2025	$18.2 billion
Revenue tied to cloud hyperscaler alliances (FY2025)	$1.2 billion

The revenue generation is clearly being driven by a few specific, high-potential areas, which you can see when you break down the growth drivers:

• Managed services revenue from long-term infrastructure contracts (core business).
• High-growth revenue from Kyndryl Consult advisory services (26% YoY growth in FY2025).
• Kyndryl Consult revenue reached $3.0 billion in fiscal 2025.
• Kyndryl Consult signings grew 47% in fiscal 2025.
• Revenue from cloud hyperscaler alliances exceeded the target, hitting $1.2 billion.

Honestly, the $18.2 billion in record signings for fiscal year 2025 is what tells the story about future revenue potential, even though total revenue for the year was $15.1 billion. That gap between signings and recognized revenue is the pipeline you're watching.

Finance: draft 13-week cash view by Friday.