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MGE Energy, Inc. (MGEE): Business Model Canvas [Jan-2025 Mis à jour] |
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MGE Energy, Inc. (MGEE) Bundle
Dans le paysage dynamique de l'innovation énergétique, MGE Energy, Inc. (MGEE) émerge comme une force transformatrice, redéfinissant la façon dont l'électricité est générée, distribuée et expérimentée. En fabriquant méticuleusement une toile complète du modèle commercial qui entrelace des technologies durables, des solutions centrées sur le client et des partenariats stratégiques, MGEE s'est positionné comme un fournisseur de services publics de pointe engagé dans la livraison d'énergie fiable, efficace et respectueuse. Ce plan complexe révèle une approche sophistiquée qui équilibre les progrès technologiques, l'engagement communautaire et les stratégies de gestion de l'énergie avant-gardistes, établissant une nouvelle norme dans le secteur des services publics en évolution.
MGE Energy, Inc. (MGEE) - Modèle d'entreprise: partenariats clés
Coopératives de services publics et fournisseurs d'énergie régionaux
MGE Energy s'associe à plusieurs fournisseurs d'énergie régionaux dans le Wisconsin. En 2023, la société maintient des partenariats stratégiques avec:
| Partenaire | Type de partenariat | Focus de la collaboration |
|---|---|---|
| Wisconsin Public Service Corporation | Contrat de transmission de puissance | Interconnexion de la grille régionale |
| Énergie alliante | Partenariat d'échange d'énergie | Fiabilité de la grille et partage des ressources |
Fabricants de technologies d'énergie renouvelable
MGE Energy collabore avec les fabricants de technologies renouvelables pour améliorer les infrastructures énergétiques durables.
- First Solar, Inc. - Solar Panel Technology Partnership
- Vestas Wind Systems - Collaboration technologique d'éoliennes
- Schneider Electric - Grid Modernization Technology Partnership
Gouvernement local et services énergétiques municipaux
MGE Energy maintient des partenariats critiques avec des entités municipales locales:
| Municipalité | Portée du partenariat | Valeur d'investissement |
|---|---|---|
| Ville de Madison | Développement durable des infrastructures | 12,5 millions de dollars |
| Comté de Dane | Mise en œuvre des énergies renouvelables | 8,3 millions de dollars |
Fournisseurs d'équipement et développeurs d'infrastructures
Les partenariats clés de l'équipement et des infrastructures comprennent:
- General Electric - Équipement de production d'énergie
- Groupe ABB - Solutions d'infrastructure électrique
- Siemens AG - Technologie du réseau et systèmes de compteurs intelligents
Institutions de recherche
MGE Energy collabore avec des établissements de recherche universitaires axés sur les solutions énergétiques durables:
| Institution | Focus de recherche | Budget de collaboration annuel |
|---|---|---|
| Université du Wisconsin-Madison | Technologies de stockage d'énergie | 2,1 millions de dollars |
| Laboratoire national des énergies renouvelables | Technologies solaires avancées | 1,7 million de dollars |
MGE Energy, Inc. (MGEE) - Modèle d'entreprise: Activités clés
Génération et distribution d'énergie électrique
L'énergie MGE génère et distribue l'électricité sur son territoire de service. En 2022, la capacité de production totale de l'entreprise était de 1 344 mégawatts.
| Source de génération | Capacité (MW) | Pourcentage |
|---|---|---|
| Gaz naturel | 818 | 60.9% |
| Énergie renouvelable | 356 | 26.5% |
| Charbon | 170 | 12.6% |
Développement du projet d'énergie renouvelable
MGE Energy a investi 147,2 millions de dollars dans des projets d'énergie renouvelable en 2022.
- La capacité de production solaire a augmenté à 135 MW
- Le portefeuille d'énergie éolienne s'est étendu à 221 MW
- Cible de 80% d'énergie renouvelable d'ici 2030
Gestion du programme d'efficacité énergétique
En 2022, MGE Energy a mis en œuvre des programmes d'efficacité énergétique avec un budget total de 12,3 millions de dollars.
| Catégorie de programme | Allocation budgétaire | Énergie économisée (MWH) |
|---|---|---|
| Programmes résidentiels | 5,4 millions de dollars | 48,600 |
| Programmes commerciaux | 6,9 millions de dollars | 76,300 |
Maintenance et modernisation des infrastructures de grille
MGE Energy a alloué 98,6 millions de dollars pour les améliorations des infrastructures de grille en 2022.
- Investissements technologiques de la grille intelligente
- Projets d'amélioration de la fiabilité de la grille
- Déploiement avancé des infrastructures de mesure
Service client et conseil en énergie
MGE Energy dessert environ 161 000 clients électriques et 191 000 clients de gaz naturel.
| Métrique de service | Performance |
|---|---|
| Évaluation de satisfaction du client | 4.2/5 |
| Temps de réponse moyen | 45 minutes |
| Adoption du service numérique | 68% |
MGE Energy, Inc. (MGEE) - Modèle d'entreprise: Ressources clés
Installations de production d'énergie électrique
MGE Energy exploite plusieurs installations de production d'électricité avec la composition suivante:
| Type de génération | Capacité (MW) | Pourcentage de la génération totale |
|---|---|---|
| Gaz naturel | 349 | 62.3% |
| Vent | 107 | 19.1% |
| Solaire | 33 | 5.9% |
| Hydro-électrique | 22 | 3.9% |
| Biomasse | 50 | 8.9% |
Infrastructure de transmission et de distribution
- Lignes de transmission électrique totale: 3 214 miles
- Soupations de distribution: 87
- Couverture de zone de service: 8 509 miles carrés
- Total des clients servis: 161 700
Travail technique et ingénierie qualifié
Composition de la main-d'œuvre en 2024:
| Catégorie des employés | Nombre d'employés |
|---|---|
| Total des employés | 1,253 |
| Personnel technique | 612 |
| Professionnels de l'ingénierie | 287 |
Technologies avancées de gestion de l'énergie
- Investissement de la grille intelligente: 42,3 millions de dollars
- Couverture d'infrastructure de mesure avancée (AMI): 98,6%
- Capacité de stockage d'énergie: 15 MW
Capital financier pour les investissements des infrastructures
Ressources financières pour le développement des infrastructures:
| Métrique financière | Montant |
|---|---|
| Total des dépenses en capital (2024) | 187,6 millions de dollars |
| Budget d'investissement des infrastructures | 112,4 millions de dollars |
| Equivalents en espèces et en espèces | 76,9 millions de dollars |
MGE Energy, Inc. (MGEE) - Modèle d'entreprise: propositions de valeur
Alimentation électrique fiable et cohérente
MGE Energy fournit un service électrique à 157 000 clients dans le comté de Dane, Wisconsin. La société maintient un Taux de fiabilité de la puissance à 99,99%.
| Aire de service | Total des clients | Métrique de fiabilité |
|---|---|---|
| Comté de Dane, Wisconsin | 157,000 | 99.99% |
Solutions énergétiques durables et respectueuses de l'environnement
MGE Energy s'est engagé à 50% Génération d'énergie renouvelable d'ici 2030. Le portefeuille actuel des énergies renouvelables comprend:
- Production d'énergie éolienne: 25% du mélange d'énergie total
- Génération d'énergie solaire: 12% du mélange d'énergie total
- Énergie de la biomasse: 3% du mélange d'énergie total
Programmes complets d'efficacité énergétique
La société investit 8,2 millions de dollars par an dans des programmes d'efficacité énergétique pour les clients.
| Type de programme | Investissement annuel | Taux de participation des clients |
|---|---|---|
| Efficacité énergétique résidentielle | 4,1 millions de dollars | 37% |
| Efficacité énergétique commerciale | 4,1 millions de dollars | 45% |
Prix compétitifs pour les clients résidentiels et commerciaux
Tarifs d'électricité moyens pour les clients de MGE Energy:
- Résidentiel: 0,14 $ par kWh
- Commercial: 0,11 $ par kWh
- Industriel: 0,08 $ par kWh
Technologies avancées du réseau et gestion de l'énergie intelligente
MGE Energy a investi 62 millions de dollars dans les technologies de gestion de l'énergie et de gestion de l'énergie numérique.
| Investissement technologique | Déploiement de compteur intelligent | Modernisation de la grille |
|---|---|---|
| 62 millions de dollars | 95% des clients | Systèmes de surveillance numérique avancés |
MGE Energy, Inc. (MGEE) - Modèle d'entreprise: relations avec les clients
Services de support client personnalisés
MGE Energy fournit un support client via plusieurs canaux:
| Canal de support | Méthode de contact | Temps de réponse moyen |
|---|---|---|
| Support téléphonique | 608-252-4561 | 12 minutes |
| Chat en ligne | Prise en charge du site Web | 8 minutes |
| Assistance par e-mail | customerservice@mge.com | 24 heures |
Plateformes de gestion de compte en ligne
Métriques d'engagement des clients numériques:
- Inscriptions des comptes en ligne: 87% du total de la clientèle
- Téléchargements d'applications mobiles: 62 000 utilisateurs actifs
- Taux de paiement des factures numériques: 73%
Outils de surveillance de la consommation d'énergie et de conseil
| Outil | Adoption des utilisateurs | Potentiel d'économie d'énergie |
|---|---|---|
| Tableau de bord énergétique | 45 000 utilisateurs actifs | Jusqu'à 12% de réduction d'énergie |
| Insignes de compteur intelligent | 38 000 participants | Économies annuelles moyennes de 85 $ |
Engagement communautaire et programmes éducatifs
Détails de l'investissement communautaire:
- Budget annuel de l'éducation communautaire: 275 000 $
- Ateliers d'efficacité énergétique: 42 événements par an
- Programmes d'éducation à l'énergie scolaire: 18 écoles locales impliquées
Communication proactive sur les améliorations des services
| Canal de communication | Fréquence | Atteindre |
|---|---|---|
| Envoyez des newsletters | Mensuel | 92 000 abonnés |
| Mises à jour des médias sociaux | Hebdomadaire | 35 000 abonnés |
| Enquêtes de satisfaction client | Trimestriel | 5 000 répondants |
MGE Energy, Inc. (MGEE) - Modèle d'entreprise: canaux
Site Web en ligne et applications mobiles
MGE Energy fournit un accès numérique via son site Web officiel www.mge.com, qui dessert environ 153 000 clients électriques et 171 000 clients de gaz naturel dans le comté de Dane, Wisconsin.
| Canal numérique | Caractéristiques | Métriques d'engagement des utilisateurs |
|---|---|---|
| Site web | Gestion des comptes | Plus de 75 000 utilisateurs en ligne enregistrés |
| Application mobile | Paiement de facture, suivi de l'utilisation | 42 000 utilisateurs de l'application mobile actifs |
Centres d'appels de service client
MGE exploite des centres de service à la clientèle qui gèrent environ 250 000 interactions clients par an.
- Prise en charge du téléphone disponible 7 jours par semaine
- Temps de réponse moyen de l'appel: 3,2 minutes
- Options de support multilingues
Centres de services physiques et bureaux locaux
MGE maintient 3 emplacements de service à la clientèle primaires à Madison, Wisconsin.
| Emplacement | Services offerts | Visiteurs quotidiens moyens |
|---|---|---|
| Bureau principal | Services à la clientèle complets | 85-120 clients par jour |
| Centre côté ouest | Facturation, paiement, assistance énergétique | 45 à 70 clients par jour |
Plates-formes de facturation et de paiement numériques
MGE propose plusieurs canaux de paiement numériques à l'appui des transactions clients.
- Plateforme de paiement de factures en ligne
- Système de paiement d'application mobile
- Système de paiement de téléphone automatisé
- Plates-formes de paiement tierces
| Mode de paiement | Volume de transaction mensuel | Taux d'adoption numérique |
|---|---|---|
| Paiements Web en ligne | 62 000 transactions | 41% du total des clients |
| Paiements d'applications mobiles | 38 000 transactions | 25% du total des clients |
Événements de sensibilisation communautaire et d'éducation énergétique
MGE dirige environ 45 événements d'éducation énergétique communautaire par an, atteignant plus de 12 000 personnes.
- Programmes de conservation de l'énergie scolaire
- Ateliers de durabilité communautaire
- Séminaires d'efficacité énergétique
MGE Energy, Inc. (MGEE) - Modèle d'entreprise: segments de clientèle
Consommateurs d'électricité résidentielle
MGE Energy dessert environ 155 000 clients électriques dans le comté de Dane, Wisconsin. Le segment résidentiel représente une partie importante de sa clientèle.
| Catégorie client | Nombre de clients | Consommation annuelle moyenne |
|---|---|---|
| Clients électriques résidentiels | 155,000 | 6 500 kWh par ménage |
Clients commerciaux et industriels
MGE Energy fournit de l'électricité à environ 26 000 clients commerciaux et industriels à travers son territoire de service.
- Grandes entreprises commerciales
- Installations de fabrication
- Complexes de bureaux
- Établissements de vente au détail
| Segment d'entreprise | Nombre de clients | Consommation d'énergie annuelle estimée |
|---|---|---|
| Clients commerciaux | 23,000 | 1,2 million de MWh |
| Clients industriels | 3,000 | 800 000 MWh |
Utilisateurs d'énergie municipale et gouvernementale
MGE Energy dessert diverses entités municipales et gouvernementales dans sa zone de service.
- Bâtiments du gouvernement de la ville
- Écoles publiques
- Installations du comté
- Institutions d'État
Clients de l'énergie agricole et rurale
MGE Energy fournit de l'électricité aux clients agricoles des régions rurales du Wisconsin.
| Type de client agricole | Nombre de clients | Consommation d'énergie annuelle moyenne |
|---|---|---|
| Fermes | 1,500 | 50 000 kWh par ferme |
Petites à moyennes entreprises
MGE Energy prend en charge les petites et moyennes entreprises avec des solutions d'énergie sur mesure.
| Taille de l'entreprise | Nombre de clients | Plage de consommation d'énergie typique |
|---|---|---|
| Petites entreprises | 18,000 | 10 000 - 50 000 kWh par an |
| Entreprises moyennes | 5,000 | 50 000 - 200 000 kWh par an |
MGE Energy, Inc. (MGEE) - Modèle d'entreprise: Structure des coûts
Production d'électricité et maintenance des infrastructures
En 2022, MGE Energy a déclaré des coûts totaux de l'usine de services publics de 1 284,3 millions de dollars. Les frais de maintenance des infrastructures annuels étaient d'environ 45,2 millions de dollars.
| Catégorie de coûts | Dépenses annuelles ($) |
|---|---|
| Infrastructure de production électrique | 37,600,000 |
| Maintenance de la grille | 22,800,000 |
| Mises à niveau du système de transmission | 15,400,000 |
Investissements en technologie des énergies renouvelables
Au cours de l'exercice 2022, MGE Energy a investi 62,3 millions de dollars dans les technologies d'énergie renouvelable.
- Investissements du projet solaire: 28,5 millions de dollars
- Développement de l'énergie éolienne: 24,7 millions de dollars
- Technologies de stockage de batteries: 9,1 millions de dollars
Salaires et formation des employés
La rémunération totale des employés pour 2022 était de 138,6 millions de dollars.
| Catégorie des employés | Salaire annuel moyen ($) |
|---|---|
| Leadership exécutif | 425,000 |
| Professionnels techniques | 95,000 |
| Personnel administratif | 65,000 |
Compliance réglementaire et programmes environnementaux
MGE Energy a dépensé 18,7 millions de dollars en conformité réglementaire et en initiatives environnementales en 2022.
- Surveillance environnementale: 6,2 millions de dollars
- Programmes de réduction des émissions: 7,5 millions de dollars
- Représentation réglementaire: 5,0 millions de dollars
Technologie et développement des infrastructures numériques
L'investissement technologique a totalisé 22,9 millions de dollars en 2022.
| Zone d'investissement technologique | Dépenses ($) |
|---|---|
| Technologies de grille intelligente | 9,600,000 |
| Infrastructure de cybersécurité | 7,300,000 |
| Plateformes numériques des clients | 6,000,000 |
MGE Energy, Inc. (MGEE) - Modèle d'entreprise: Strots de revenus
Ventes d'électricité aux clients résidentiels
Pour l'exercice 2023, MGE Energy a déclaré un chiffre d'affaires résidentiel de 234,7 millions de dollars. Le taux d'électricité résidentiel moyen était de 0,1387 $ par kilowatt-heure.
| Segment de clientèle | Revenus totaux | Taux moyen |
|---|---|---|
| Clients résidentiels | 234,7 millions de dollars | 0,1387 $ / kWh |
Contrats d'alimentation commerciale et industrielle
Les ventes d'électricité commerciale et industrielle ont généré 312,5 millions de dollars de revenus pour MGE Energy en 2023.
| Segment | Revenus totaux | Nombre de contrats |
|---|---|---|
| Clients commerciaux | 198,3 millions de dollars | 2,345 |
| Clients industriels | 114,2 millions de dollars | 876 |
Frais de programme d'efficacité énergétique
MGE Energy a collecté 17,6 millions de dollars des frais de programme d'efficacité énergétique en 2023.
- Frais d'audit de l'énergie résidentielle: 4,2 millions de dollars
- Services commerciaux de gestion de l'énergie: 8,7 millions de dollars
- Conseil des énergies renouvelables: 4,7 millions de dollars
Ventes de crédit d'énergie renouvelable
Les ventes de crédit en énergies renouvelables ont totalisé 9,3 millions de dollars en 2023.
| Type de crédit | Volume vendu | Revenu |
|---|---|---|
| Recs solaires | 127 500 crédits | 5,4 millions de dollars |
| Recs | 95 200 crédits | 3,9 millions de dollars |
Services d'infrastructure de grille et de transmission
Les services d'infrastructure de grille et de transmission ont généré 42,1 millions de dollars de revenus pour MGE Energy en 2023.
- Frais d'utilisation de la ligne de transmission: 24,6 millions de dollars
- Services de maintenance du réseau: 11,5 millions de dollars
- Services d'interconnexion: 6,0 millions de dollars
MGE Energy, Inc. (MGEE) - Canvas Business Model: Value Propositions
Safe, reliable, and top-ranked electric and natural gas utility service is a core value proposition for MGE Energy, Inc. customers.
- MGE Energy, Inc. placed second for the fewest electric outages per customer in 2023 among more than 75 nationwide utilities.
- Total response time for notified potential natural gas emergencies ranked in the top 10% of a nationwide industry survey in 2023.
- MGE Energy, Inc. generates and distributes electricity to 167,000 customers in Dane County, Wisconsin, and purchases and distributes natural gas to 178,000 customers in seven south-central and western Wisconsin counties as of late 2025.
The commitment to a cleaner energy future is central, with aggressive carbon reduction targets.
| Goal Metric | Target Year | Target Reduction/State | Progress/Baseline |
| Carbon Emissions Reduction | 2030 | 80% reduction from 2005 levels | Achieved approximately 40% reduction since 2005. |
| Net-Zero Carbon Electricity | 2050 | Net-zero carbon electricity | Goal established in 2019. |
| Coal-Fired Generation | End of 2032 | Eliminated from ownership portfolio | No sole ownership of coal-fired assets as of year-end 2023. |
Energy affordability remains a priority, with metrics showing favorable positioning against regional peers.
The residential electric customer bill as a percentage of customer wallet stands at 1.51%, which is below the Wisconsin utility peer average of 1.67%. This represents an improvement of 29% in affordability as a percentage of customer wallet since 2013.
MGE Energy, Inc. provides several customer options for participating in clean energy and reducing their footprint.
- Renewable Natural Gas (RNG) option introduced in 2024 allows customers to offset natural gas emissions with net-zero carbon biogas.
- The Shared Solar program offers access to locally generated solar power.
- The proposed Shared Solar-Strix program, if approved, would serve one-third of the 6-MW Strix Solar facility, which began serving customers in early 2025.
- Existing Shared Solar arrays include a 500-kW array at the Middleton Municipal Operations Center (online 2017) and a 5-MW array at Morey Field Solar.
Significant renewable energy capacity additions support these value propositions:
| Project | MGE Solar Capacity (MW) | MGE Battery Storage (MW) | Expected In-Service |
| Paris Solar-Battery Park | 20 | 11 | Solar: Late 2024; Battery: 2025 |
| Darien Solar Energy Center | 25 | 7.5 (of 75 MW total) | Solar: Early 2025; Battery: 2026 |
| Strix Solar | 6 (Directly connected) | N/A | Early 2025 |
| High Noon Solar Energy Center (Share) | 30 | 16.5 | 2027 |
| Saratoga Solar Energy Center (Share) | 15 | 5 | 2028 |
MGE Energy, Inc. (MGEE) - Canvas Business Model: Customer Relationships
You're looking at how MGE Energy, Inc. (MGEE) manages its connection with the people it serves. For a regulated utility, the relationship is inherently long-term and geographically defined. It's not about chasing new customers daily; it's about maintaining service quality and regulatory compliance across a fixed service territory.
The core relationship is a regulated, long-term service agreement based on a geographic monopoly. MGE Energy, through its principal subsidiary Madison Gas and Electric (MGE), serves a defined customer base in Wisconsin. This structure means the focus shifts heavily to service reliability and regulatory alignment, which directly impacts customer perception and rates.
Here are the key customer statistics as of early to mid-2025:
| Service Type | Customer Count (Q1 2025) | Service Area Population | Service Area Size |
|---|---|---|---|
| Electric Distribution | 167,000 | 369,000 | 264 square miles |
| Natural Gas Purchase & Distribution | 178,000 | 510,000 | 1,684 square miles |
MGE Energy, Inc. emphasizes a high-touch community engagement and partnership model. This is visible in their commitment to local presence and long-term shareholder value, which mirrors customer stability. For instance, MGE Energy has increased its dividend for more than 50 consecutive years and has paid dividends for over 110 years. The company filed a rate case application on April 2, 2025, for test years 2026 and 2027, with a Public Service Commission of Wisconsin (PSCW) decision expected by the end of 2025 for new rates effective January 1, 2026. Affordability remains a key relationship metric; MGE residential electric customer bills were at 1.51% of the customer wallet in Q1/Q2 2025, sitting below the Wisconsin utility peer average of 1.67%.
Self-service options are available via digital channels for billing and energy management. You can use the online portal to manage your account, which is a defintely modern utility expectation.
- View electric and/or natural gas use history for up to five years through My Account.
- Sign up for paperless delivery of proxy materials via
www.mgeenergy.com/paperless. - Business customers can access an energy dashboard called MyMeter.
The utility promotes proactive programs for energy efficiency and demand-side management, often in partnership with statewide initiatives. These programs help customers manage energy use, which is critical as MGE Energy pursues its net-zero carbon electricity goal by 2050. The company expects more than half of its projected capital expenditures from 2025 through 2029 to support generation investments for these carbon reduction goals. The statewide Focus on Energy program, funded in part by MGE, showed strong results in 2024:
- Delivered $4.17 in benefits for every $1 spent.
- Achieved an overall customer satisfaction rating of 9.4 on a 10-point scale in 2024.
- Provided incentives to more than 2.7 million homeowners since 2001.
For low- and moderate-income families, programs like Home Electrification and Appliance Rebates (HEAR) offer specific rebates in 2025 for qualifying equipment like heat pumps and electrical wiring. Finance: draft 13-week cash view by Friday.
MGE Energy, Inc. (MGEE) - Canvas Business Model: Channels
You're looking at how MGE Energy, Inc. physically connects with its customer base across Dane County and seven other Wisconsin counties. The channels are fundamentally tied to the physical assets and the digital interfaces supporting those assets.
Physical electric transmission and distribution lines.
The electric delivery network is the primary physical channel for electricity service. MGE Energy, Inc. generates, purchases, and distributes electricity through this system. Recent capital investments support this channel, including the operational Darien Solar Project (March 2025) and the Paris Battery Energy Storage System (June 2025).
| Metric | Electric Service Data (Latest Available 2025) | Natural Gas Service Data (Latest Available 2025) |
| Total Customers Served | 167,000 customers in Dane County, Wis. | 178,000 customers in seven south-central and western Wisconsin counties. |
| Customer Mix (Residential) | 87% of electric customers. | 90% of natural gas customers. |
| Customer Mix (C&I) | 13% of electric customers. | 10% of natural gas customers. |
| Regulated Revenue Contribution | Accounts for ~74% of regulated revenue. | Accounts for ~26% of regulated revenue. |
| New Generation Capacity (2025) | Owns 25 MW solar capacity (Darien Solar Project). | Owns 11 MW battery capacity (Paris BESS). |
Physical natural gas distribution pipelines.
The natural gas distribution system is the second core physical channel, moving gas to customers in seven Wisconsin counties. MGE purchases gas from over 25 marketers and producers and transports it via two main pipelines.
- Pipeline Carrier 1: ANR Pipeline Co.
- Pipeline Carrier 2: Northern Natural Gas Co.
The company also manages underground storage reservoirs connected to the ANR pipeline to manage winter demand.
Customer service centers and call support.
Direct human interaction for support and service inquiries is maintained through established centers and support lines. The company has 717 employees supporting operations as of the third quarter of 2025.
- In-person service points exist within the service territory for customer transactions and support.
- Call support handles service requests, billing inquiries, and outage reporting.
- Distribution costs, which cover local pipes, meters, and customer service expenses, are part of the delivery charge.
Online customer portals and mobile applications for account access.
Digital channels provide self-service options for account management, which is a key focus area supported by investments in smart technologies.
- Online customer portals allow account access and bill management.
- The company promotes paperless billing via the website address: www.mgeenergy.com/paperless.
- Venture capital investments support early-stage companies advancing smart technologies and the customer experience.
Finance: draft 13-week cash view by Friday.
MGE Energy, Inc. (MGEE) - Canvas Business Model: Customer Segments
You're looking at the core groups MGE Energy, Inc. (MGEE) serves, which is key to understanding their regulated utility stability. Honestly, for a utility, the customer segments are straightforward but the underlying economics are what matter for investors.
The primary customer base is geographically concentrated, serving Madison, Wisconsin, and surrounding areas. This focus on Dane County for electric service, specifically, provides a stable, growing service territory. The utility's relationship with the Public Service Commission of Wisconsin (PSCW) is constructive, which supports the recovery of capital costs, a major draw for the investment community.
Here's a breakdown of the utility customer groups:
- Residential Electric Customers: approx. 167,000 in Dane County, Wisconsin.
- Residential Natural Gas Customers: approx. 178,000 in seven south-central and western Wisconsin counties.
- Commercial and Industrial (C&I) Customers.
- Non-utility investors seeking stable, regulated returns.
The residential segment forms the backbone of the regulated utility business. For the full year 2024, residential gas consumption decreased by approximately 4%, largely due to warmer-than-normal weather that year. Still, the utility's focus on affordability is a key part of maintaining this base; an MGE residential electric customer bill as a percentage of customer wallet stood at 1.51%, which is below the Wisconsin utility peer average of 1.67% as of early 2025.
The Commercial and Industrial (C&I) segment, while smaller in customer count, still contributes significantly to overall volume and revenue. Here's how the customer mix breaks down based on late 2024 data:
| Service Type | Customer Count (Approximate) | Percentage of Total Customers (Late 2024) | 2024 Volume Trend |
| Electric (C&I) | Not explicitly stated | 13% | Not explicitly stated |
| Natural Gas (C&I) | Not explicitly stated | 10% | Gas use was approximately 4% lower in 2024 |
The electric customer base is 87% residential and 13% C&I, accounting for approximately 74% of regulated revenue. For natural gas, the split is 90% residential and 10% C&I, which accounts for approximately 26% of regulated revenue.
The final segment, non-utility investors, is attracted by the predictable, regulated earnings profile and commitment to shareholder returns. This is where the stability of the business model really shows. You can see this commitment in the dividend history:
- MGE Energy has increased the dividend for 49 consecutive years.
- The company paid dividends for more than 110 years.
- In 2024, the board increased the annualized dividend rate by more than 5% to $1.80 per share.
- Shareholders saw a compound annual growth rate in dividends of about 5% over the last five years.
The financial results support this appeal. For the full year 2024, MGE Energy's GAAP earnings were $3.33 per share. For the first quarter of 2025, GAAP earnings were $1.14 per share, and for the second quarter of 2025, they were $0.73 per share. The total assets for MGE Energy stood at $2,827,959 thousand at the end of 2024, and as of September 30, 2025, trailing twelve-month revenue was $726M. The company maintains strong credit ratings, with S&P rating their corporate credit at AA- and Moody's rating their unsecured debt at A1.
Finance: draft 13-week cash view by Friday.
MGE Energy, Inc. (MGEE) - Canvas Business Model: Cost Structure
You're looking at MGE Energy, Inc.'s cost drivers as of late 2025. For a regulated utility like MGE Energy, Inc., the cost structure is heavily weighted toward the physical assets and the fuel needed to run them. Here's the quick math on where the money goes, based on the latest available Trailing Twelve Months (TTM) data ending September 30, 2025, unless otherwise noted.
The primary operating costs are dictated by the energy sources and the system upkeep. Fuel and purchased power is a major variable cost, fluctuating with market prices and customer demand. You see this reflected clearly in the TTM figures.
| Cost Component | TTM Ending Sep 30, 2025 (Millions USD) | FY 2024 (Millions USD) |
| Fuel & Purchased Power | $89.51 | $86.85 |
| Operations & Maintenance (O&M) | $232.96 | $228.14 |
| Depreciation & Amortization | $112.79 | $108.58 |
| Interest Expense (Net) | $32.92 | $32.93 |
Capital expenditures (CapEx) represent the investment in the asset base, which is crucial for long-term revenue recovery through the rate base. MGE Energy, Inc.'s subsidiary, Madison Gas and Electric (MGE), is actively investing in clean energy projects.
- The Darien Solar Project, operational in March 2025, added 25 MW of solar capacity.
- The Paris Battery Energy Storage System (BESS), in service in June 2025, added 11 MW of battery capacity.
- MGE Energy, Inc. holds a 3.6% equity ownership interest in American Transmission Company (ATC).
- ATC projects an investment of approximately $5.4 billion from 2025-2029, with Long Range Transmission Plan (LRTP) Tranche 1 representing a ~$1.2 billion investment opportunity for ATC.
Interest expense is a significant fixed cost tied to financing the utility plant assets. While the prompt suggested a quarterly figure, the TTM figure gives a better picture of the ongoing debt servicing cost. For the three months ended March 31, 2025, MGE Energy, Inc.'s GAAP earnings were $41.6 million, showing the net result after these costs are accounted for.
Operating and Maintenance (O&M) costs cover the day-to-day running of the electric and gas systems. You can see that O&M is the largest single operating expense category in the TTM data, at $232.96 million as of September 30, 2025. This reflects the cost to maintain reliability for MGE's 167,000 electric customers and 178,000 gas customers.
Depreciation and amortization is a non-cash expense that reflects the wear and tear on the utility plant assets. This cost has been trending upward, consistent with the rate base investment growth MGE Energy, Inc. has been reporting. The TTM figure stands at $112.79 million.
Finance: draft 13-week cash view by Friday.
MGE Energy, Inc. (MGEE) - Canvas Business Model: Revenue Streams
You're looking at how MGE Energy, Inc. (MGEE) brings in the money, which for a utility like this, is pretty straightforward but has some interesting diversification now.
The core of the business is regulated utility sales, which you can see are substantial, especially when the weather cooperates. For the first quarter of 2025, the electric side brought in $125.49 million. That's the bread and butter, serving their customer base in south-central and western Wisconsin.
The natural gas sales are the other major regulated pillar. For that same period, Q1 2025, natural gas sales revenue was $93.48 million. You'll notice the gas revenue is a bit smaller than electric, which makes sense given the customer split; electric service goes to about 167,000 customers, while gas serves about 178,000, but electric accounts for roughly 74% of regulated revenue. Here's the quick math on those regulated Q1 2025 streams:
| Revenue Source | Q1 2025 Amount (Millions) |
| Regulated Electric Sales Revenue | $125.49 million |
| Regulated Natural Gas Sales Revenue | $93.48 million |
To get a sense of the scale over a longer period, the Total Operating Revenue for the nine months ended September 30, 2025, hit $554.101 million. That nine-month figure shows the steady, cumulative nature of utility revenue, defintely a contrast to the quarterly spikes you see from weather normalization.
MGE Energy, Inc. (MGEE) also generates revenue outside the direct utility rate base, which is where the diversification comes in. This non-utility income is important for overall profitability and strategic positioning. For example, in Q3 2025, they booked investment gains of approximately $2.2 million from venture funds. These investments are aimed at smart technologies and sustainability, which is a forward-looking revenue component.
Here's a look at the key revenue snapshots we have for 2025:
- Regulated Electric Sales Revenue (Q1 2025): $125.49 million.
- Regulated Natural Gas Sales Revenue (Q1 2025): $93.48 million.
- Non-utility earnings from investments (Q3 2025 venture funds): Approximately $2.2 million.
- Total Operating Revenue (Nine Months Ended Sept 30, 2025): $554.101 million.
- Q3 2025 Operating Revenue: $175.7 million.
Also, remember that electric segment earnings were up $1.3 million in Q3 2025 due to rate base growth from projects like the Darien Solar Project, which became operational in March 2025. That operational asset growth directly supports future revenue stability.
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