NBT Bancorp Inc. (NBTB): Canvas du modèle d'entreprise [Jan-2025 Mis à jour]

Plongez dans le plan stratégique de NBT Bancorp Inc. (NBTB), une puissance bancaire régionale qui transforme les services financiers traditionnels à travers des approches innovantes. Cette toile complète du modèle commercial révèle comment NBTB exploite ses forces uniques, des connexions communautaires locales à l'infrastructure numérique avancée, pour offrir des expériences bancaires personnalisées qui le distinguent dans le paysage financier compétitif. Découvrez les mécanismes complexes qui stimulent le succès de cette banque et explorent les éléments stratégiques qui positionnent la NBTB en tant qu'acteur dynamique dans la banque régionale.

NBT Bancorp Inc. (NBTB) - Modèle commercial: partenariats clés

Associations commerciales locales et régionales

NBT Bancorp maintient des partenariats avec:

Association	Type de collaboration	Région
Bankers communautaires indépendants d'Amérique	Réseautage et plaidoyer politique	Nord-Est des États-Unis
Association des banquiers de l'État de New York	Soutien réglementaire	État de New York

Partenaires de réseau hypothécaire et de prêt

Les principaux partenariats de prêt comprennent:

• Fannie Mae - titrisation hypothécaire
• Freddie Mac - refinancement hypothécaire
• Administration des petites entreprises (SBA) - Garanties de prêt commercial

Fournisseurs de services technologiques

Fournisseur	Service	Valeur du contrat
Jack Henry & Associés	Logiciel bancaire de base	3,2 millions de dollars par an
Fiserv Inc.	Plate-forme bancaire numérique	2,7 millions de dollars par an

Sociétés d'assurance et d'investissement

Partenariats stratégiques de services financiers:

• MetLife - Planification de la retraite
• Vanguard Group - Produits d'investissement
• Assurance à l'échelle nationale - Gestion de la patrimoine

Organisations de développement communautaire

Organisation	Focus de partenariat	Investissement annuel
Conseils de développement économique local	Soutien aux petites entreprises	$500,000
Fonds de réinvestissement communautaire	Logement abordable	$750,000

NBT Bancorp Inc. (NBTB) - Modèle d'entreprise: Activités clés

Services bancaires commerciaux et personnels

Depuis le quatrième trimestre 2023, NBT Bancorp exploite 156 succursales bancaires à New York, en Pennsylvanie, au Vermont, au Massachusetts et au New Hampshire. Les actifs totaux déclarés s'élevaient à 13,4 milliards de dollars, avec des dépôts totaux de 10,8 milliards de dollars.

Catégorie de service bancaire	Comptes totaux	Valeur totale
Comptes de chèques commerciaux	38,742	2,3 milliards de dollars
Comptes de chèques personnels	214,569	1,7 milliard de dollars
Comptes d'épargne	167,893	3,2 milliards de dollars

Origination du prêt et souscription

En 2023, NBT Bancorp est originaire:

• Prêts commerciaux: 1,9 milliard de dollars
• Prêts hypothécaires résidentiels: 672 millions de dollars
• Prêts à la consommation: 456 millions de dollars

Gestion de la plate-forme bancaire numérique

Métriques bancaires numériques pour 2023:

• Utilisateurs bancaires en ligne: 287 456
• Téléchargements d'applications bancaires mobiles: 124 789
• Volume de transaction numérique: 4,2 milliards de dollars

Conseil financier et gestion de la patrimoine

Catégorie de service	Total des clients	Actifs sous gestion
Gestion de la richesse	12,345	2,6 milliards de dollars
Avis d'investissement	8,765	1,4 milliard de dollars

Gestion des risques et conformité

Dépenses de conformité et de gestion des risques en 2023: 18,7 millions de dollars

• Personnel de conformité: 87 employés à temps plein
• Budget de conformité réglementaire: 12,3 millions de dollars
• Investissement technologique de gestion des risques: 6,4 millions de dollars

NBT Bancorp Inc. (NBTB) - Modèle d'entreprise: Ressources clés

Réseau bancaire régional

NBT Bancorp opère dans 157 succursales à New York et en Pennsylvanie au quatrième trimestre 2023. La banque maintient la présence physique en:

• New York: 103 succursales
• Pennsylvanie: 54 succursales

État	Nombre de branches	Actif total dans les succursales
New York	103	4,2 milliards de dollars
Pennsylvanie	54	2,1 milliards de dollars

Infrastructure bancaire numérique

La plate-forme numérique de NBT Bancorp comprend:

• Application bancaire mobile avec 78 000 utilisateurs actifs
• Plateforme bancaire en ligne desservant 62% de la clientèle
• Volume de transaction numérique: 1,3 milliard de dollars trimestriel

Équipe de gestion financière

Poste de direction	Années d'expérience	Tenure moyenne
Cadres supérieurs	Moyenne 22 ans	12,5 ans
Professionnels bancaires	Moyenne de 15 ans	8,3 ans

Base de données sur la relation client

Base de clientèle totale: 245 000 comptes individuels et commerciaux

• Banque personnelle: 168 000 comptes
• Banque d'entreprise: 77 000 comptes

Capital financier et réserves

Métrique financière	Montant (Q4 2023)
Actif total	13,4 milliards de dollars
Ratio de capital de niveau 1	12.6%
Total des capitaux propres des actionnaires	1,62 milliard de dollars

NBT Bancorp Inc. (NBTB) - Modèle d'entreprise: propositions de valeur

Solutions bancaires personnalisées pour les particuliers

Depuis le quatrième trimestre 2023, NBT Bancorp propose des solutions bancaires personnalisées avec:

Catégorie de produits	Nombre d'offres	Solde moyen du compte
Comptes chèques	7 types distincts	$4,872
Comptes d'épargne	5 types distincts	$6,215
Produits de prêt personnel	9 options différentes	Taille moyenne du prêt 22 450 $

Taux d'intérêt concurrentiels et produits financiers

Offres de taux d'intérêt en janvier 2024:

• Compte d'épargne: 1,75% apy
• Compte du marché monétaire: 2,25% apy
• CD à 12 mois: 3,40% APY
• CD 24 mois: 3,75% apy

Approche bancaire axée sur la communauté locale

Métriques bancaires communautaires:

Présence géographique	Nombre
Total des succursales	147
États servis	4
Investissements communautaires locaux	42,6 millions de dollars en 2023

Services bancaires numériques et mobiles complets

Statistiques de la banque numérique pour 2023:

• Utilisateurs de la banque mobile: 215 000
• Transactions bancaires en ligne: 4,2 millions par mois
• Évaluation des applications mobiles: 4.6 / 5

Soutien sur les banques et les prêts sur les affaires sur mesure

Détails du portefeuille bancaire commercial:

Catégorie bancaire d'affaires	Valeur totale	Nombre de clients
Prêts commerciaux	1,3 milliard de dollars	2,750
Prêts aux petites entreprises	487 millions de dollars	1,600
Comptes de chèques d'entreprise	215 millions de dollars	3,100

NBT Bancorp Inc. (NBTB) - Modèle d'entreprise: relations avec les clients

Gestion des relations pour les clients commerciaux

NBT Bancorp Inc. dessert 3 700 clients commerciaux dans 6 États du nord-est des États-Unis. La banque maintient une équipe bancaire commerciale dédiée de 87 gestionnaires de relations en 2023.

Segment client	Nombre de clients	Taille moyenne du prêt
Petites entreprises	2,450	$385,000
Entreprises de taille moyenne	890	$1,250,000
Clients des entreprises	360	$3,750,000

Consultations bancaires personnelles

NBT Bancorp propose 142 emplacements de succursales physiques avec des services de consultation bancaire personnelle. En 2023, la banque a effectué 48 600 consultations clients individuelles.

• Durée moyenne de la consultation: 42 minutes
• Taux de satisfaction client: 89%
• Planification des consultations: Options en personne et virtuelle

Support client en ligne et mobile

Les plates-formes bancaires numériques desservent 215 000 utilisateurs actifs. L'utilisation des applications bancaires mobiles a augmenté de 22% en 2023.

Canal numérique	Utilisateurs actifs mensuels	Volume de transaction
Application bancaire mobile	165,000	3,2 millions de transactions
Site Web de banque en ligne	50,000	1,1 million de transactions

Engagement communautaire et réseautage local

NBT Bancorp a participé à 126 événements communautaires locaux en 2023, soutenant les programmes de développement des petites entreprises et de littératie financière.

• Communissures de l'événement communautaire: 38
• Ateliers commerciaux locaux menés: 54
• Investissement total de la communauté: 1,2 million de dollars

Services de conseil financier personnalisés

La banque fournit des services de conseil financier spécialisés dans les segments de la banque personnelle et commerciale.

Service consultatif	Nombre de clients servis	Frais de conseil moyen
Gestion de la richesse	8,700	2 400 $ par an
Planification de la retraite	12,500	1 800 $ par an
Planification financière des entreprises	3,600	4 500 $ par an

NBT Bancorp Inc. (NBTB) - Modèle d'entreprise: canaux

Réseau de succursale physique

En 2023, NBT Bancorp exploite 146 bureaux bancaires au total à New York, en Pennsylvanie, au Vermont, au Massachusetts et au New Hampshire. La distribution des succursales est la suivante:

New York

89

Pennsylvanie

37

Vermont

8

Massachusetts

6

New Hampshire

6

État	Nombre de branches

Plateforme bancaire en ligne

La plate-forme numérique de NBT Bancorp fournit:

• Accès du compte 24/7
• Services de paiement de factures
• Transferts de fonds
• Relevés de compte
• Dépôt de chèques mobiles

Application bancaire mobile

Statistiques clés de la banque mobile à partir de 2023:

• Total des utilisateurs des banques mobiles: 127 500
• Nombre de téléchargement d'application mobile: 92 300
• Utilisateurs mobiles actifs mensuels: 84 600

Réseau ATM

NBT Bancorp maintient:

ATM appartenant à des banques

186

ATM du réseau partagé

275

Type de guichet automatique	Compte total

Services bancaires téléphoniques

Métriques bancaires téléphoniques:

• Service d'appel du service client Heures du centre: 7h00 - 21h00 HNE
• Volume d'appel mensuel moyen: 42 500 appels
• Temps moyen de gestion des appels: 7,2 minutes

NBT Bancorp Inc. (NBTB) - Modèle d'entreprise: segments de clientèle

Petites et moyennes entreprises

Depuis le quatrième trimestre 2023, NBT Bancorp dessert environ 12 500 clients commerciaux de petite à moyenne taille dans ses 146 emplacements bancaires à New York, en Pennsylvanie, au Vermont, au Massachusetts et au New Hampshire.

Segment d'entreprise	Nombre de clients	Taille moyenne du prêt
Commerces de détail	5,800	$275,000
Services professionnels	3,750	$425,000
Fabrication	2,950	$650,000

Résidents de la communauté locale

NBT Bancorp dessert 347 000 résidents de la communauté locale dans ses principales régions du marché.

• Revenu médian des ménages des communautés cibles: 68 500 $
• Âge moyen des clients primaires: 47 ans
• Couverture géographique: 5 États du nord-est

Clients bancaires personnels

Clients bancaires personnels totaux: 214 000 au 31 décembre 2023.

Type de compte	Nombre de clients	Équilibre moyen
Comptes chèques	138,000	$7,250
Comptes d'épargne	76,000	$15,600

Clients commerciaux

NBT Bancorp gère un portefeuille de prêts commerciaux de 3,2 milliards de dollars à partir de 2023.

• Clients totaux de prêt commercial: 4,750
• Taille moyenne des prêts commerciaux: 675 000 $
• Secteurs de prêt commercial: agriculture, soins de santé, immobilier, vente au détail

Perspectives de gestion de la patrimoine

Base de clients de gestion de patrimoine: 8 500 au 31 décembre 2023.

Segment client	Actifs sous gestion	Valeur de portefeuille moyenne
Valeur nette élevée	620 millions de dollars	1,2 million de dollars
Masse	425 millions de dollars	$375,000

NBT Bancorp Inc. (NBTB) - Modèle d'entreprise: Structure des coûts

Dépenses de fonctionnement de la succursale

En ce qui concerne le rapport financier de 2022, les dépenses d'exploitation de la succursale de NBT Bancorp ont totalisé 83,4 millions de dollars.

Catégorie de dépenses	Coût annuel ($)
Loyer et installations	37,500,000
Services publics	6,200,000
Entretien	5,700,000

Maintenance des infrastructures technologiques

Les coûts d'infrastructure technologique pour NBT Bancorp en 2022 étaient de 42,6 millions de dollars.

• Investissements matériels informatiques: 12,3 millions de dollars
• Licence de logiciel: 8,7 millions de dollars
• Systèmes de cybersécurité: 7,5 millions de dollars
• Infrastructure réseau: 14,1 millions de dollars

Salaires et avantages sociaux des employés

La rémunération totale des employés pour 2022 était de 215,8 millions de dollars.

Catégorie de compensation	Coût annuel ($)
Salaires de base	165,300,000
Assurance maladie	28,700,000
Prestations de retraite	21,800,000

Coûts de conformité réglementaire

Les dépenses de conformité réglementaire en 2022 s'élevaient à 24,5 millions de dollars.

• Conseil juridique: 8,2 millions de dollars
• Audit et rapport: 6,7 millions de dollars
• Formation en conformité: 3,6 millions de dollars
• Frais de dépôt réglementaire: 6 millions de dollars

Frais de marketing et d'acquisition des clients

Les dépenses de marketing pour 2022 étaient de 15,3 millions de dollars.

Canal de marketing	Dépenses annuelles ($)
Publicité numérique	5,600,000
Médias traditionnels	4,200,000
Parrainages communautaires	2,500,000
Programmes d'acquisition de clients	3,000,000

NBT Bancorp Inc. (NBTB) - Modèle d'entreprise: Strots de revenus

Intérêt des prêts

Pour l'exercice 2023, NBT Bancorp a déclaré un revenu total d'intérêts de 593,6 millions de dollars. Répartition des revenus des intérêts de prêt:

Catégorie de prêt	Revenu des intérêts ($ m)
Prêts commerciaux	287.4
Prêts hypothécaires résidentiels	156.2
Prêts à la consommation	98.7
Prêts agricoles	51.3

Frais de service bancaire

Les frais de service bancaire pour 2023 ont totalisé 89,3 millions de dollars, avec la distribution suivante:

• Frais de maintenance des comptes de dépôt: 42,6 millions de dollars
• Frais de découvert: 22,7 millions de dollars
• Frais de transaction ATM: 14,5 millions de dollars
• Frais de transfert de fil: 9,5 millions de dollars

Commissions de gestion de la patrimoine

Les revenus de gestion de la patrimoine pour 2023 étaient de 67,5 millions de dollars, comprenant:

Service	Revenus de commission ($ m)
Avis d'investissement	38.2
Planification de la retraite	19.7
Services de planification successorale	9.6

Ventes de produits d'investissement

Les ventes de produits d'investissement ont généré 45,2 millions de dollars de revenus pour 2023:

• Ventes de fonds communs de placement: 22,6 millions de dollars
• Ventes de rente: 15,3 millions de dollars
• Produits d'investissement structurés: 7,3 millions de dollars

Frais de maintenance de transaction et de compte

Les frais de maintenance des transactions et des comptes ont totalisé 53,4 millions de dollars en 2023:

Catégorie de frais	Revenus ($ m)
Frais de compte	24.7
Frais de compte d'épargne	15.6
Frais de transaction bancaire en ligne	13.1

NBT Bancorp Inc. (NBTB) - Canvas Business Model: Value Propositions

You're looking at what NBT Bancorp Inc. offers customers to keep them engaged and profitable. It boils down to scale, breadth of service, and a proven track record.

Full-service community banking with a regional scale is the core offering. Following the May 2, 2025, merger with Evans Bancorp, Inc., NBT Bancorp Inc. significantly expanded its footprint, adding 18 new banking offices and approximately 200 employees. This move firmly established NBT Bancorp Inc.'s presence in the Buffalo and Rochester markets in Upstate New York. Total deposits grew to $13.52 billion in Q2 2025, a 19.9% increase from Q2 2024, supporting a total loan portfolio of $11.62 billion as of Q2 2025.

The value is in offering diversified financial solutions: banking, wealth, and insurance in one place. This integrated model means a single point of contact for clients needing a full spectrum of services. Noninterest income, which comes from these fee-based businesses, represented 27% of NBT Bancorp Inc.'s total revenue in Q2 2025.

The service model is tailored, especially for commercial and municipal clients, focusing on relationship banking supported by a strong balance sheet. The loan portfolio mix reflects this focus, with commercial loans making up 56% and consumer loans 44% of the total loan book as of Q3 2025.

Here's a quick look at the balance sheet health and loan pricing from the second quarter of 2025, which underpins the stability proposition:

Metric	Value (Q2 2025)
Total Loans	$11.62 billion
Total Deposits	$13.52 billion
Loan-to-Deposit Ratio	86.0%
Yield on Total Loans	5.77%
Allowance for Loan Losses to Total Loans	1.21%

Financial stability and trusted reputation as a long-standing regional bank is demonstrated through consistent shareholder returns. NBT Bancorp Inc. increased its quarterly cash dividend by 8.8% to $0.37 per share in the third quarter of 2025, marking the thirteenth consecutive annual increase. Over the longer term, from year-end 2005 through year-end 2024, NBT Bancorp Inc.'s stock improved 121% compared to the KRX index's 25% improvement.

The bank emphasizes its ability to maintain pricing discipline, evidenced by competitive loan yields. New commercial originations in Q2 2025 hit 6.76%. By Q3 2025, the portfolio yield on total loans increased to 5.80%.

The integrated financial solutions include:

• Retirement Plan Administration and Custody Services
• Business, Personal and Life Insurance
• Institutional Wealth Management fees up 5.0% year-over-year (Q2 2025)
• Commercial & Industrial (C&I) Lending
• Municipal client services

If you're looking at the Q3 2025 new origination yields, the commercial segment was 6.74%, just shy of the Q2 figure. Finance: draft the Q3 2025 loan portfolio breakdown by Friday.

NBT Bancorp Inc. (NBTB) - Canvas Business Model: Customer Relationships

NBT Bancorp Inc. emphasizes a relationship-driven approach, balancing its community bank heritage with modern service delivery methods across its expanded footprint following the May 2, 2025 merger with Evans Bancorp, Inc..

High-touch, in-person service at branch locations

The physical network supports the high-touch model, which is crucial for community banking relationships. NBT Bank, N.A. operates across seven states, including New York, Pennsylvania, Vermont, Massachusetts, New Hampshire, Maine, and Connecticut. The merger with Evans Bancorp added 18 new banking offices in the Buffalo and Rochester markets, bringing the total branch count to 175 locations. This physical presence is maintained alongside a deep commitment to local decision-making.

Metric	Value as of Late 2025
Total NBT Bank Branches (Post-Merger)	175
New Branches Added from Evans Merger (May 2025)	18
Evans Bank Customers Added (Total)	Over 40,000
Total Deposits (Q3 2025)	$13.66 billion

Dedicated relationship managers for commercial and wealth clients

The structure supports dedicated service for higher-value segments. The loan portfolio mix reflects a strong commercial focus, with commercial loans totaling $5.33 billion at the end of Q1 2025, representing 53% of total loans at that time. The integration of Evans Bancorp included welcoming three senior executives to NBT Bank leadership to ensure continuity in the Western New York Region, supporting these key relationships.

Automated self-service via mobile and online banking platforms

NBT Bancorp Inc. combines its relationship focus with technology convenience. The bank offers services through digital channels. The integration of Evans brought in an additional 25,000 digital banking/debit card users. The commitment to digital options includes a robust mobile banking platform with mobile deposit, Enhanced Deposit ATMs for quick deposits, and cashless, card payment options for in-store or in-app purchases.

Long-term, trust-based relationships typical of a community bank

The institution traces its roots to 1856, emphasizing a long history of serving communities. The stated mission is to be the most trusted financial partner for its customers. This trust is built on the dedication of its people, enabling relationship building and personalized banking solutions. The bank maintains over 561,000 deposit accounts, reflecting a broad customer base.

Proactive financial advice from wealth and insurance specialists

Customer relationship depth is supported by specialized fee-based services that offer advisory capabilities beyond core lending and deposit-taking. These services are key to diversifying income streams.

• Wealth Management division of NBT Bank, N.A.
• EPIC Retirement Plan Services, a national benefits administration firm
• NBT Insurance Agency, LLC, a full-service insurance agency

Fee-based revenues from these areas, along with banking and credit services, made up 30% of total revenue for the full year 2024, excluding net securities gains and losses.

NBT Bancorp Inc. (NBTB) - Canvas Business Model: Channels

You're looking at how NBT Bancorp Inc. gets its products and services-from basic checking to complex wealth management-into the hands of its customers as of late 2025. It's a mix of brick-and-mortar presence and digital reach, solidified by recent strategic moves.

The physical branch network remains a core channel, significantly bolstered by the May 2, 2025, acquisition of Evans Bancorp, Inc. This transaction specifically expanded the footprint into Western New York. As of the third quarter of 2025, NBT Bank, N.A. operates a total of 175 banking locations across its service states. This is up from 157 locations reported in early 2025, reflecting the addition of 18 new branches in the Buffalo and Rochester markets from the Evans merger.

Digital channels are essential for daily customer interaction. While specific active user counts aren't public, data from 2024 indicated that approximately 75% of transactions occurred digitally, showing strong reliance on these platforms for retail and business banking needs. NBT Bancorp Inc. continues investment in these digital platform solutions.

For convenient cash access, the ATM network complements the physical branch presence, though the exact number of ATMs is not explicitly stated alongside the 175 banking locations as of September 30, 2025.

The direct sales force, which handles commercial and wealth management services, is supported by the overall employee base. Following the Evans acquisition, the team grew by 200 employees, bringing the total employee count to 2.08K as of the third quarter of 2025. This team drives revenue, where fee-based services-including wealth management-accounted for a portion of the total Q3 2025 revenue of $186 million.

Specialized subsidiaries use their own dedicated offices to reach specific customer segments:

• NBT Insurance Agency, LLC, based in Norwich, NY, provides full-service insurance.
• EPIC Retirement Plan Services, a national benefits administration firm, maintains offices in Rochester, NY; St. Louis, MO; Peoria, IL; and Portland, ME.

Here's a snapshot of the physical and digital footprint metrics available:

Channel Metric	Value as of Late 2025 Data	Reference Point/Date
Total Banking Locations	175	Q3 2025
Western NY Branches Added (Evans Merger)	18	May 2025
Digital Transaction Share (Proxy)	75%	2024
Total Employees	2.08K	Q3 2025
Total Assets	$16.11 billion	September 30, 2025

The fee-based businesses, which include the insurance and retirement plan services, saw their revenues increase by 18% over the prior year in 2024, demonstrating the importance of these specialized channels.

The company's digital platforms help manage a deposit base totaling $13.66 billion as of September 30, 2025.

Finance: draft 13-week cash view by Friday.

NBT Bancorp Inc. (NBTB) - Canvas Business Model: Customer Segments

The customer segments for NBT Bancorp Inc. are highly diversified, reflecting its full-service community banking model across its operating region.

Small to mid-sized businesses form a core lending segment, evidenced by the fact that commercial relationships constitute 56% of the total loan portfolio as of the third quarter of 2025. Total commercial loans reached $6.47 billion out of total loans of $11.60 billion at September 30, 2025.

The composition of these commercial relationships within the loan book for Q3 2025 is detailed below:

Commercial Loan Sub-Segment	Percentage of Total Loans (Q3 2025)
Non-Owner Occupied Commercial Real Estate (CRE)	33%
Commercial/Industrial (C&I)	11%
Owner Occupied CRE	14%

Retail consumers seeking mortgages and consumer loans represent the other major lending block, making up 44% of the loan portfolio as of late 2025. Total consumer loans were $5.12 billion at September 30, 2025.

The consumer lending portion is further segmented, with a notable focus on indirect auto lending:

• Indirect Auto loans account for 22% of total loans in Q3 2025.
• Residential Solar and Other Consumer loans made up 7% of total loans in Q3 2025.

Municipal and government entities are served through deposit and lending services. These customers are included within the commercial deposit segment, which as of September 30, 2025, held $6.71 billion in balances across 90,180 accounts, with an average balance per account of $74,437.

Affluent individuals and families are targeted through wealth management and trust services. As of December 31, 2024, the Wealth Management division reported Assets Under Management/Administration (AUM/A) of $5.84 Billion / $11.25 Billion. Furthermore, the EPIC Retirement Plan Services business reported Assets Under Administration (AUA) of $33.77 Billion as of that same date.

Indirect auto loan customers are a distinct, measurable group within the consumer segment, making up 22% of the total loan portfolio as of the third quarter of 2025. This specific product line is a key component of the overall consumer loan book.

NBT Bancorp Inc. (NBTB) - Canvas Business Model: Cost Structure

The Cost Structure for NBT Bancorp Inc. is heavily influenced by the cost of funding its balance sheet and the integration costs associated with the May 2, 2025, merger with Evans Bancorp, Inc.

Interest Expense on Deposits: The cost of funding remains a primary expense driver. For the second quarter of 2025, the total cost of deposits, which includes noninterest-bearing balances, stood at 1.51%. This reflects the impact of incorporating Evans Bancorp's deposit base, which carried a higher cost, primarily in interest-bearing checking and savings accounts, though this was partially offset by a decrease in the cost of time deposits.

Personnel Costs from Merger: A significant component of operating costs stems from personnel. NBT Bancorp welcomed over 200 employees from the Evans merger in May 2025. The total employee base was anticipated to be nearly 2,400 strong following this addition. Salaries and employee benefit costs for the second quarter of 2025 were reported at $64.2 million, an increase driven by the full quarter impact of the Evans acquisition, merit pay increases, and higher medical costs.

Noninterest Expenses and Operating Footprint: Total noninterest expense for the second quarter of 2025, excluding acquisition-related costs, was $105.4 million. Operating costs are tied to maintaining the expanded physical footprint of 175 branch locations across seven states.

The noninterest expense structure includes ongoing investments and merger-related impacts:

• Technology and data services expenses increased $0.6 million from the first quarter of 2025, reflecting continued investment in digital platform solutions.
• Occupancy costs saw an increase of $1.4 million compared to the second quarter of 2024, driven by the additional expenses from the Evans acquisition and higher utilities and facilities costs for the expanded network.
• Marketing expenses are embedded within the total noninterest expense figure, though a specific standalone amount for Q2 2025 is not separately itemized in the provided context.

Merger and Credit Quality Costs: The second quarter of 2025 saw substantial non-recurring and credit-related charges due to the acquisition. The provision for loan losses for the three months ended June 30, 2025, was $17.8 million. This total included a specific $13.0 million acquisition-related provision for loan losses. Furthermore, merger-related costs were significant, with $17.2 million in acquisition expenses recorded in the second quarter of 2025.

Here is a summary of key cost components for NBT Bancorp Inc. for Q2 2025:

Cost Category	Financial Metric/Amount	Period/Context
Total Cost of Deposits	1.51%	Q2 2025
Salaries and Employee Benefits	$64.2 million	Q2 2025
Total Noninterest Expense (Excluding Acquisition Costs)	$105.4 million	Q2 2025
Provision for Loan Losses	$17.8 million	Q2 2025
Acquisition-Related Provision for Loan Losses	$13.0 million	Q2 2025
Merger-Related Acquisition Expenses	$17.2 million	Q2 2025
Total Branch Locations	175	Post-Merger

The cost structure is clearly weighted toward funding costs and the immediate expenses associated with integrating the new Western New York operations. Finance: draft 13-week cash view incorporating Q3 2025 expense run-rate by Friday.

NBT Bancorp Inc. (NBTB) - Canvas Business Model: Revenue Streams

You're looking at the core ways NBT Bancorp Inc. brings in money as of late 2025, which is heavily influenced by the recent Evans Bancorp acquisition. Honestly, for a bank, it all boils down to two main buckets: the money you make on lending versus the fees you charge for services.

Net Interest Income (NII) from Loans and Securities

This is the foundation, the spread between what NBT Bancorp Inc. earns on its assets, like loans and securities, and what it pays out on its liabilities, like customer deposits. For the third quarter of 2025, NBT Bancorp Inc. reported $134.7 million in Net Interest Income. This figure represented a significant jump, specifically an increase of $10 million above the prior quarter (Q2 2025) and a 32.5% year-on-year growth compared to Q3 2024. The Net Interest Margin (NIM) on a fully tax equivalent basis for Q3 2025 stood at 3.7%. Loan yields for the three months ended September 30, 2025, reached 5.80%, up 3 bps from the prior quarter, driven by originating loans at higher rates than the existing portfolio average. The commercial loan origination rates are currently above the portfolio's average yield, but residential mortgage yields still have room to rise as older, lower-rate loans mature.

Noninterest Income (Fee Income) from Service Charges and Fees

This stream diversifies the revenue base away from pure interest rate exposure. Total Noninterest Income, excluding net securities gains or losses, was $51.4 million in the third quarter of 2025. That's a solid increase of $4.6 million, or 9.8%, compared to the second quarter of 2025, which had reported noninterest income of $46.8 million (excluding securities gains). Management noted that the Q3 strength is partly seasonal, but they expect a mid-to-high single-digit growth rate to carry into 2026, though a typical seasonal decline is anticipated in the fourth quarter.

You can see the breakdown of these key fee components from the second and third quarters of 2025 below. It's defintely helpful to see the sequential lift:

Revenue Component	Q2 2025 Amount (Approx.)	Q3 2025 Amount (Approx.)	Sequential Change
Wealth Management Fees	$10.68 million	$11.08 million (Implied)	Up $0.4 million
Insurance Revenues/Commissions	$4.1 million	$5.3 million (Implied)	Up $1.2 million
Service Charges on Deposit Accounts	$4.58 million	Higher than Q2 2025	Due to Evans acquisition/new accounts

Wealth Management Fees from EPIC Retirement Plan Services

This segment shows consistent performance. In the second quarter of 2025, wealth management fees were reported at $10.68 million. This figure represented a 5.0% increase when compared to the second quarter of 2024, driven by market performance and new customer account growth. For the third quarter of 2025, these fees increased by $0.4 million from the prior quarter, which was consistent with the third quarter of 2024.

Insurance Commissions and Fees from NBT Insurance Agency

The insurance business is another key fee generator. In Q2 2025, insurance revenues were $4.1 million, which was up 6.5% from the prior year, despite a sequential decrease from a seasonally high Q1 2025. By the third quarter of 2025, insurance revenues saw a significant sequential lift, increasing by $1.2 million from Q2 2025, attributed to seasonal renewals. Year-over-year for Q3 2025, this segment was up $0.3 million, or 7.1%, from Q3 2024, reflecting organic growth.

Loan Origination and Servicing Fees, Especially from Commercial Lending

While specific servicing fee dollar amounts aren't explicitly broken out in the same detail as the other fee lines, the quality of new lending activity is a forward-looking revenue indicator. As mentioned, commercial loan origination rates are currently priced above the portfolio's average yield. This suggests strong current-period fee income from originating those commercial loans, plus a positive outlook for future net interest income as those higher-yielding assets replace lower-yielding ones rolling off the balance sheet.

Here's a quick look at the noninterest income components for the most recent reported quarters:

• Total Noninterest Income (excl. securities) in Q3 2025 was $51.4 million.
• Total Noninterest Income (excl. securities) in Q2 2025 was $46.8 million.
• Wealth management fees increased 5.0% year-over-year in Q2 2025.
• Insurance revenues increased 6.5% year-over-year in Q2 2025.

Finance: draft 13-week cash view by Friday.