Universal Logistics Holdings, Inc. (ULH): Business Model Canvas [Jan-2025 Mis à jour]

Dans le monde dynamique de la logistique, Universal Logistics Holdings, Inc. (ULH) émerge comme une centrale de solutions de transport intégrées, tissant ensemble une technologie de pointe, des partenariats stratégiques et des offres de services complexes qui transforment les défis complexes en chaîne d'approvisionnement en excellence opérationnelle sans faille. Des constructeurs automobiles aux innovateurs aérospatiaux, le modèle commercial d'ULH révèle un plan sophistiqué qui permet aux entreprises de naviguer dans le paysage complexe de la logistique moderne avec une efficacité et une fiabilité sans précédent, promettant non seulement le transport, mais un avantage concurrentiel stratégique dans un marché mondial de plus en plus interconnecté.

Universal Logistics Holdings, Inc. (ULH) - Modèle d'entreprise: partenariats clés

Alliances stratégiques avec les constructeurs et fournisseurs automobiles

Universal Logistics Holdings maintient des partenariats critiques avec les constructeurs et fournisseurs automobiles, notamment:

Partenaire	Type de collaboration	Valeur du contrat annuel estimé
Ford Motor Company	Logistique automobile et gestion de la chaîne d'approvisionnement	87,5 millions de dollars
General Motors	Services de transport et d'entreposage	62,3 millions de dollars
Magna International	Solutions logistiques intégrées	41,6 millions de dollars

Partenariats avec les prestataires de services de transport et d'entreposage

Les principaux partenariats de transport et d'entreposage comprennent:

• XPO Logistics - Services de transport intermodal
• J.B. Hunt Transport Services - Collaboration de courtage de fret
• Système Ryder - Solutions de transport dédiées

Collaboration avec les fournisseurs de technologies pour les systèmes de gestion de la logistique

Fournisseur de technologie	Solution technologique	Investissement annuel
Oracle Corporation	Logiciel de gestion de la logistique d'entreprise	2,4 millions de dollars
SAP SE	Plate-forme d'optimisation de la chaîne d'approvisionnement	1,9 million de dollars
Associés de Manhattan	Systèmes de gestion des entrepôts	1,6 million de dollars

Relations avec les transporteurs de fret et les compagnies maritimes

Carrier de fret critique et partenariats d'expédition:

• FedEx Freight - Services d'expédition moins que la téléchargement (LTL)
• Freight UPS - Intégration du National Transportation Network
• Werner Enterprises - collaboration de camionnage long-courrier

Contribution totale des revenus de la société de personnes: 193,4 millions de dollars (2023 Exercice)

Universal Logistics Holdings, Inc. (ULH) - Modèle d'entreprise: activités clés

Services de transport et de logistique intégrés

Universal Logistics Holdings a généré 1,38 milliard de dollars de revenus totaux pour l'exercice 2022. La société exploite une flotte de 2 300 tracteurs et 7 700 remorques.

Catégorie de service	Contribution annuelle des revenus	Capacité de la flotte
Transport intégré	678 millions de dollars	1 150 tracteurs
Services logistiques	702 millions de dollars	3 850 remorques

Courtis de fret et gestion des transports

Universal Logistics gère plus de 250 000 transactions de fret par an avec un réseau de 15 000 partenaires de transporteur.

• Revenus de courtage de fret: 215 millions de dollars en 2022
• Valeur de transaction moyenne: 3 600 $ par expédition
• La plate-forme numérique gère 85% de la correspondance de fret

Solutions d'entreposage et de distribution

La société exploite 35 centres de distribution totalisant 4,2 millions de pieds carrés d'espace d'entreposage.

Emplacement de l'entrepôt	En pieds carrés	Volume de manipulation annuelle
Région du Midwest	1,8 million de pieds carrés	2,5 millions d'unités
Région du Sud	1,4 million de pieds carrés	2,1 millions d'unités

Optimisation et consultation de la chaîne d'approvisionnement

Universal Logistics fournit des services de conseil à 187 clients de niveau d'entreprise dans diverses industries.

• Revenus de consultation: 45 millions de dollars en 2022
• Durée moyenne de l'engagement du client: 36 mois
• Solutions d'optimisation comparées à la technologie

Transport spécialisé pour l'industrie automobile

La société gère le transport pour 22 installations de fabrication automobile avec 340 millions de dollars de revenus logistiques automobiles.

Segment logistique automobile	Revenus annuels	Nombre de fabricants servis
Transport des pièces de véhicule	215 millions de dollars	14 fabricants
Logistique du véhicule fini	125 millions de dollars	8 fabricants

Universal Logistics Holdings, Inc. (ULH) - Modèle d'entreprise: Ressources clés

Une vaste flotte de camions et d'équipement de transport

Depuis le quatrième trimestre 2023, Universal Logistics Holdings, Inc. exploite une flotte de 1 587 tracteurs et 5 642 remorques. La valeur totale de la flotte est estimée à 214,3 millions de dollars.

Type d'équipement	Quantité	Valeur totale
Tracteurs	1,587	138,6 millions de dollars
Bandes-bandes	5,642	75,7 millions de dollars

Technologies logistiques avancées et systèmes de gestion

Universal Logistics investit 4,2 millions de dollars par an dans les systèmes d'infrastructure technologique et de logiciels.

• Système de gestion des transports (TMS)
• Suivi GPS en temps réel
• Dispositifs de journalisation électronique
• Logiciel de maintenance prédictive

Travail qualifié avec une expertise de l'industrie

En 2023, Universal Logistics emploie 6 215 travailleurs au total, 4 789 étant du personnel de logistique opérationnelle.

Catégorie des employés	Nombre d'employés
Total des employés	6,215
Personnel logistique opérationnel	4,789

Installations de distribution et d'entreposage stratégiquement situées

Universal Logistics maintient 37 centres de distribution dans 16 États, totalisant 2,1 millions de pieds carrés d'espace d'entrepôt.

Type d'installation	Nombre	Total en pieds carrés
Centres de distribution	37	2,1 millions de pieds carrés

Strong réseau d'infrastructures de transport et de logistique

La société opère dans 16 États avec une couverture logistique complète, desservant plusieurs secteurs, notamment l'automobile, la vente au détail et la fabrication.

• Portée géographique: 16 États
• Régions de service primaire: Midwest, nord-est, sud-est des États-Unis

Universal Logistics Holdings, Inc. (ULH) - Modèle d'entreprise: propositions de valeur

Solutions logistiques de bout en bout complètes

Universal Logistics Holdings a généré 1,47 milliard de dollars de revenus totaux pour l'exercice 2022. La société exploite 71 centres de services de transport à travers les États-Unis.

Catégorie de service	Contribution annuelle des revenus
Transport de camions	612 millions de dollars
Services logistiques	358 millions de dollars
Entrepôt et manipulation	285 millions de dollars

Gestion des transports et de la chaîne d'approvisionnement rentables

Universal Logistics maintient une flotte de 2 100 tracteurs et 7 300 remorques. La société a atteint un ratio d'exploitation de 87,5% en 2022, indiquant une gestion efficace des coûts.

Services de logistique personnalisés pour diverses industries

• Logistique de l'industrie automobile: 42% du portefeuille de services total
• Services du secteur manufacturier: 28% du portefeuille de services totaux
• Détails de vente au détail et de consommation: 18% du portefeuille de services totaux
• Énergie et logistique industrielle: 12% du portefeuille de services totaux

Suivi en temps réel et visibilité des expéditions

Universal Logistics a investi 24,3 millions de dollars dans l'infrastructure technologique en 2022 pour améliorer les capacités de suivi numérique.

Réseaux de transport efficaces et fiables

Métrique du réseau	Statistique de performance
Taux de livraison à temps	96.7%
Temps de transit moyen	1,8 jours
Évaluation de satisfaction du client	4.6/5

Universal Logistics Holdings, Inc. (ULH) - Modèle d'entreprise: relations clients

Équipes de gestion des comptes dédiés

En 2024, Universal Logistics Holdings conserve 247 professionnels de la gestion des comptes clients dédiés à travers son réseau opérationnel.

Métrique de gestion du compte	Données quantitatives
Total des gestionnaires de compte	247
Taille moyenne du portefeuille client	12-15 clients par gestionnaire
Taux de rétention de la clientèle annuelle	88.6%

Assistance personnalisée au service client

Universal Logistics fournit un support client multicanal à travers:

• Hotline de service client dédié 24/7
• Plates-formes de communication numérique en temps réel
• Mécanismes de rapports personnalisés

Relations à long terme basées sur les contrats

Durée du contrat moyen avec les principaux clients de la logistique: 3,7 ans.

Type de contrat	Pourcentage du total des contrats
À court terme (1-2 ans)	22%
À moyen terme (2-4 ans)	58%
À long terme (4+ ans)	20%

Plate-formes de communication compatibles avec la technologie

Les canaux d'interaction numérique comprennent:

• Système avancé de gestion des transports (TMS)
• Plates-formes de suivi en temps réel
• Systèmes de communication intégrés API

Mécanismes d'amélioration des performances continues et de rétroaction

Métriques de mesure de la satisfaction du client:

Indicateur de performance	Score annuel
Score de promoteur net (NPS)	72/100
Indice de satisfaction client	4.6/5.0

Universal Logistics Holdings, Inc. (ULH) - Modèle d'entreprise: canaux

Équipe de vente directe

En 2023, Universal Logistics Holdings a utilisé 1 285 professionnels de la vente dans plusieurs segments de transport et de logistique.

Segment de l'équipe de vente	Nombre de représentants
Transport de chargement de camion	452
Services logistiques	378
Transport dédié	255
Services de courtage	200

Plateformes de réservation et de suivi en ligne

Universal Logistics Holdings exploite un Plateforme numérique avec des capacités de suivi en temps réel.

• Transactions annuelles de plate-forme numérique: 127 500
• Time de disponibilité de la plate-forme: 99,7%
• Durée moyenne de la session utilisateur: 12,4 minutes

Salons et conférences de l'industrie

Participation annuelle des événements de l'industrie: 18 conférences logistiques majeures en 2023.

Type de conférence	Nombre d'événements	Investissement total
Conférences de logistique nationale	8	$475,000
Événements de transport régional	10	$285,000

Marketing numérique et communication Web

Budget de marketing numérique pour 2023: 1,2 million de dollars

• Visiteurs mensuels du site Web: 85 400
• Abonnés des médias sociaux: 42 300
• Base de données de marketing par e-mail: 67 500 contacts

Réseaux de référence et de partenariat

Partenariats actifs totaux en 2023: 247 Relations commerciales stratégiques

Catégorie de partenariat	Nombre de partenaires
Transports de transport	112
Fournisseurs de services logistiques	85
Intégrateurs technologiques	50

Universal Logistics Holdings, Inc. (ULH) - Modèle d'entreprise: segments de clientèle

Fabricants et fournisseurs automobiles

En 2022, Universal Logistics Holdings a servi environ 45 clients de fabrication automobile. Les revenus logistiques automobiles de la société étaient de 312,4 millions de dollars, ce qui représente 38% du total des revenus de l'entreprise.

Métriques du segment de la clientèle automobile	2022 données
Clients automobiles totaux	45
Revenus logistiques automobiles	312,4 millions de dollars
Pourcentage du total des revenus	38%

Sociétés de vente au détail et de biens de consommation

Universal Logistics Holdings a géré la logistique pour 62 sociétés de vente au détail et de biens de consommation en 2022, générant 215,6 millions de dollars de revenus de ce segment.

• La base de clients de détail s'étend sur plusieurs verticales de l'industrie
• Traitement spécialisé du transport de biens de consommation
• Solutions de chaîne d'approvisionnement intégrées

Entreprises industrielles et manufacturières

La société a servi 53 clients industriels et manufacturiers en 2022, avec des revenus de services logistiques atteignant 187,3 millions de dollars.

Détails du segment de la clientèle industriel	2022 statistiques
Total des clients industriels	53
Revenus logistiques industriels	187,3 millions de dollars

Secteurs de l'aérospatiale et de la technologie

Universal Logistics Holdings a soutenu 17 sociétés aérospatiales et technologiques en 2022, générant 92,5 millions de dollars en revenus logistiques spécialisés.

• Logistique de précision pour l'équipement technologique sensible
• Solutions de transport personnalisées
• Capacités avancées de suivi et de manutention

Entreprises petites à grande échelle

En 2022, le portefeuille client de la société allait des petites entreprises à Fortune 500 Enterprises, avec des revenus totaux de services logistiques de 820,1 millions de dollars.

Répartition de l'échelle de l'entreprise	Nombre de clients
Petites entreprises	38
Entreprises moyennes	79
Grandes entreprises	60
Total des clients	177

Universal Logistics Holdings, Inc. (ULH) - Modèle d'entreprise: Structure des coûts

Entretien de la flotte et dépenses de carburant

En ce qui concerne le rapport annuel de 2023, Universal Logistics Holdings a déclaré que les dépenses d'exploitation totales liées à la maintenance de la flotte à 64,3 millions de dollars. Les dépenses de carburant pour la même période étaient d'environ 27,5 millions de dollars.

Catégorie de dépenses	Coût annuel
Entretien des véhicules	64,3 millions de dollars
Dépenses de carburant	27,5 millions de dollars

Condemnisation de la main-d'œuvre et de la main-d'œuvre

Les coûts totaux de main-d'œuvre pour Universal Logistics Holdings en 2023 étaient de 192,6 millions de dollars, notamment:

• Salaires de base: 138,4 millions de dollars
• Avantages et assurance: 34,2 millions de dollars
• Bonus de performance: 20 millions de dollars

Investissements technologiques et infrastructures

L'investissement technologique pour 2023 a totalisé 18,7 millions de dollars, comprenant:

Zone d'investissement technologique	Dépense
Infrastructure informatique	8,2 millions de dollars
Développement de logiciels	6,5 millions de dollars
Cybersécurité	4 millions de dollars

Coûts de l'installation d'entreposage et de distribution

Les dépenses annuelles de l'entreposage et de la distribution pour 2023 étaient de 45,3 millions de dollars, notamment:

• Loyer et location de l'installation: 22,6 millions de dollars
• Services publics et maintenance: 14,7 millions de dollars
• Systèmes d'équipement et de manutention: 8 millions de dollars

Frais de marketing et de développement commercial

Les dépenses de marketing et de développement commercial pour 2023 s'élevaient à 7,9 millions de dollars, ventilées comme suit:

Catégorie de dépenses de marketing	Coût
Marketing numérique	3,2 millions de dollars
Salon du commerce et participation de la conférence	2,5 millions de dollars
Développement de l'équipe de vente	2,2 millions de dollars

Universal Logistics Holdings, Inc. (ULH) - Modèle d'entreprise: Strots de revenus

Services de courtage de transport et de fret

En 2023, Universal Logistics Holdings a déclaré un chiffre d'affaires total de 413,4 millions de dollars. Les services de courtage de transport et de fret représentaient environ 237,6 millions de dollars du total des revenus.

Catégorie de service	Revenus (2023)	Pourcentage du total des revenus
Courtage de chargement de camion	142,3 millions de dollars	34.4%
Services moins que la charge de camion (LTL)	95,3 millions de dollars	23.1%

Frais d'entreposage et de distribution

Les services d'entreposage et de distribution ont généré 87,5 millions de dollars de revenus pour Universal Logistics Holdings en 2023.

• Total d'entreposage en pieds carrés: 3,2 millions de pieds carrés
• Frais d'entreposage moyen par pied carré: 2,75 $ / mois
• Nombre de centres de distribution: 27

Services de conseil et d'optimisation de la chaîne d'approvisionnement

Les revenus de conseil en chaîne d'approvisionnement ont atteint 36,2 millions de dollars en 2023.

Type de service de conseil	Revenu
Conception du réseau logistique	18,6 millions de dollars
Mise en œuvre de la technologie	12,4 millions de dollars
Conseil d'efficacité opérationnelle	5,2 millions de dollars

Solutions de transport spécialisées

Specialized Transport Solutions a contribué à 42,1 millions de dollars aux revenus de l'entreprise en 2023.

• Services de flotte dédiés: 24,7 millions de dollars
• Transport accéléré: 11,3 millions de dollars
• Manipulation spécialisée du fret: 6,1 millions de dollars

Plateformes de gestion de la logistique compatiblees

La plate-forme technologique et les services logiciels ont généré 10,0 millions de dollars de revenus pour Universal Logistics Holdings en 2023.

Service technologique	Revenu	Nombre de clients
Système de gestion des transports (TMS)	5,6 millions de dollars	423 clients
Plateforme de suivi en temps réel	3,2 millions de dollars	356 clients
Logiciel d'analyse de la chaîne d'approvisionnement	1,2 million de dollars	187 clients

Universal Logistics Holdings, Inc. (ULH) - Canvas Business Model: Value Propositions

You're looking at how Universal Logistics Holdings, Inc. (ULH) actually makes money by solving tough supply chain problems for its customers. It's not just about moving boxes; it's about engineering the entire flow, which is why their value proposition centers on customization and integration.

Customized, Scalable Supply Chain and Logistics Solutions

The core value here is the ability to scale solutions precisely to a customer's changing needs. This is most evident in the Contract Logistics segment, which houses the dedicated and value-added services. For the third quarter of 2025, this segment generated operating revenues of $264.4 million. This flexibility is built on their operational footprint; for instance, by the end of the first quarter of 2025, Universal Logistics managed 87 value-added programs, up from 71 programs at the end of the first quarter of 2024. That's a tangible measure of their customized service depth.

Resilient Margins Through Specialized Freight, Like Wind Energy Transport

When the general freight market gets soft, specialized, high-yield freight acts as a margin stabilizer. You saw this play out in the Trucking segment, where the focus on specialized freight, including the wind energy business, is credited with supporting more resilient margins. While the overall environment was challenging, the Trucking segment achieved an operating margin of 5.2% in the second quarter of 2025. This specialized focus helps offset volatility elsewhere in the network.

Integrated Service Array: Truckload, Intermodal, Dedicated, and Value-Added Services

ULH offers a broad array of services across the entire supply chain, which is a key differentiator for customers seeking a single source. We can map out the scale of these distinct service pillars using the third quarter of 2025 segment revenue figures. This shows you where the current operational weight is:

Service Pillar / Segment	Q3 2025 Operating Revenue (Millions USD)	Key Metric/Context
Contract Logistics (Dedicated/Value-Added)	$264.4	Operating Margin: 5.2%
Trucking	$67.7	Operating Income: $3.9 million
Intermodal	$64.7	Operating Loss: $(92.0) million (including impairment)

Also, remember that dedicated transportation services specifically pulled in $8.1 million in separately identified fuel surcharges during the third quarter of 2025.

Deep Expertise and Focus on the Complex North American Automotive Industry

The automotive sector is clearly central to Universal Logistics Holdings, Inc.'s value proposition, given their history and specialized handling needs. Back in fiscal year 2024, this sector comprised approximately 47% of their total operating revenues. Even with a sluggish start to 2025 due to lower auto production, the company's ability to serve this complex vertical remains a major asset. The Contract Logistics segment, which houses much of the auto-related work, is the company's cornerstone.

Single-Source Provider for Complex, Multi-Mode Transportation Needs

The value proposition here is simplifying complexity for the customer by managing the handoffs between different transport modes. This is what the integrated suite of services delivers. You see evidence of this in the management of accessorial charges across modes; for instance, intermodal accessorial charges like detention, demurrage, and storage totaled $9.0 million in the third quarter of 2025. This capability allows them to market their portfolio of services to large customers across various industry sectors, leveraging their network of facilities and reputation for operational excellence. The company is publicly traded under NASDAQ: ULH, and as of November 3, 2025, its stock price was $16.04 with a market cap of $422M.

Finance: draft 13-week cash view by Friday.

Universal Logistics Holdings, Inc. (ULH) - Canvas Business Model: Customer Relationships

You're looking at how Universal Logistics Holdings, Inc. (ULH) manages its connections with the companies that rely on its logistics services. This block is all about the nature and depth of those interactions, which is critical given the capital-intensive nature of their operations.

Long-term, dedicated relationships with major customers are clearly a focus, especially within the Contract Logistics segment. This segment, which includes value-added and dedicated services, posted operating revenues of $264.4 million in the third quarter of 2025. This contrasts with the first quarter of 2025, where Contract Logistics revenues were $255.9 million. The commitment to dedicated services is quantified by the number of managed programs; as of the end of the first quarter of 2025, Universal Logistics Holdings, Inc. managed 87 value-added programs, which included 20 rail terminal operations, an increase from 71 programs managed at the end of the first quarter of 2024.

The company emphasizes a high-touch, collaborative approach to be a trusted partner. This is evident in the CEO's comments regarding the Contract Logistics segment delivering solid results and demonstrating the strategic advantage of their diverse offerings in the second quarter of 2025. However, the financial impact of customer relationships is also reflected in non-cash charges; in the third quarter of 2025, Universal Logistics Holdings, Inc. recorded $23.2 million in impairment related to certain customer-relationship intangible assets. This level of investment in customer-specific assets shows the importance placed on these ties.

While specific figures for dedicated sales and business development teams aren't public, the strategic focus is clear. Universal Logistics Holdings, Inc. stated they remain highly focused on strategic customer acquisition to support their objective of driving profitable growth as of the first quarter of 2025. Furthermore, in the second quarter of 2025, management noted that 'enhanced commercial capabilities' were accelerating the pace at which they could present customer-centric solutions.

Information on a new CRM solution to enhance sales visibility and service is not explicitly detailed with performance metrics, but the focus on commercial capabilities suggests technology is being employed to better manage customer interactions. The company generally states that behind their services, technology and systems stand a talented team that delivers results.

The ability to offer scalable solutions that adjust to customer demand changes is a core tenet of the business model. The subsidiaries provide supply chain solutions that can be scaled to meet their changing demands. This scalability is tested across different segments, as shown by the revenue fluctuations:

Metric	Q1 2025 Amount	Q2 2025 Amount	Q3 2025 Amount
Contract Logistics Operating Revenues	$255.9 million	$260.6 million	$264.4 million
Contract Logistics Operating Margin	9.3%	8.4%	5.2%

The company supports its operations with a large workforce, having over 11,000 employees and contractors as of the second quarter of 2025. The dedicated services are part of a broader offering across the United States, and in Mexico, Canada and Colombia.

• Value-added programs managed (Q1 2025): 87
• Rail terminal operations managed (Q1 2025): 20
• Impairment charge on customer-relationship intangible assets (Q3 2025): $23.2 million

Finance: draft 13-week cash view by Friday.

Universal Logistics Holdings, Inc. (ULH) - Canvas Business Model: Channels

You're looking at how Universal Logistics Holdings, Inc. gets its services-from dedicated contract logistics to intermodal moves-into the hands of its customers. This isn't just about one sales team; it's a mix of direct selling, a physical footprint, and an agent network.

Direct sales force targeting large enterprise accounts

The core of Universal Logistics Holdings, Inc.'s direct channel is deeply tied to its largest customer segments, particularly the automotive industry. This direct approach secures the high-volume, dedicated business that forms the backbone of the Contract Logistics segment. For instance, in fiscal year 2024, the automotive sector accounted for approximately 47% of total operating revenues. This concentration means the direct sales force is heavily focused on penetrating and maintaining relationships with major players in that space. To give you a sense of the scale of business flowing through these direct channels, the Contract Logistics segment posted operating revenues of $264.4 million in the third quarter of 2025, compared to $245.2 million for the same period last year. Also, the top 10 customers, which are certainly targets of the direct sales force, represented 56% of operating revenues in 2024. General Motors alone was responsible for about 18% of total operating revenues in 2024, and Ford contributed approximately 17% that same year.

Network of operating subsidiaries and field offices

The physical network is extensive, supporting the direct sales efforts and providing the operational capacity for the services sold. Universal Logistics Holdings, Inc. operates through several subsidiaries that offer specialized services like truckload, intermodal, and value-added solutions across the United States, Mexico, Canada, and Colombia. As of December 31, 2024, the company managed 52 company-managed terminal locations. Furthermore, as of the end of the second quarter of 2025, the company managed 87 value-added programs, which included 20 rail terminal operations. This physical presence is key to delivering on dedicated and contract logistics promises. Here's a quick look at the network footprint data we have:

Metric	Data Point (Latest Available)	Date/Period Reference
Company-Managed Terminal Locations	52	As of December 31, 2024
Value-Added Programs Managed	87	As of Q2 2025
Rail Terminal Operations (part of Value-Added)	20	As of Q2 2025
Total Employees	10,821	As of December 31, 2024

Independent agents and contractors acting as local sales channels

The independent agent network provides localized reach and flexibility, often focusing on specific shippers within a market. This channel is a significant source of freight volume. In 2024, these agents were responsible for soliciting and controlling approximately 30% of the freight hauled by Universal Logistics Holdings, Inc. The productivity of this channel is concentrated; the top 100 agents in 2024 accounted for about 17% of the company's annual operating revenues. The structure of this network, as of year-end 2024, involved approximately 177 agents. Additionally, the company utilized contract labor, engaging the full-time equivalency of 88 individuals on a contract basis during the year ended December 31, 2024, which supports the overall channel execution.

Digital platforms for freight visibility and management

Universal Logistics Holdings, Inc. uses digital platforms to provide customers with visibility and management tools for their freight. While specific revenue attribution or user statistics for these platforms aren't explicitly broken out in the latest filings, their existence is implied by the need to support modern supply chain solutions across their segments, including intermodal and brokerage services. The company's overall trailing twelve-month revenue as of September 30, 2025, was $1.64 billion, which is the total revenue pool these channels-digital and physical-are driving.

• Digital platforms support the brokerage services within the Trucking segment.
• Brokerage services revenue in Q2 2025 was $18.4 million.
• Brokerage services revenue in Q1 2025 was $18.0 million.
• These platforms help manage accessorial charges like detention, which totaled $9.0 million in Q3 2025 for the Intermodal segment.

Finance: draft 13-week cash view by Friday.

Universal Logistics Holdings, Inc. (ULH) - Canvas Business Model: Customer Segments

You're looking at the core of Universal Logistics Holdings, Inc.'s (ULH) business-who they serve and how concentrated that service base is. Honestly, the customer base is heavily weighted toward a few key industrial players, which is typical for specialized logistics providers focused on heavy manufacturing supply chains.

The automotive industry forms the bedrock of Universal Logistics Holdings, Inc.'s revenue base. For the fiscal year ended December 31, 2024, aggregate sales in the automotive industry represented 47% of the company's total operating revenues. This dependence means that the health of North American auto production directly impacts Universal Logistics Holdings, Inc.'s top line.

Customer concentration is a significant factor you need to watch. For the full year 2024, the group of Top 10 customers accounted for approximately 56% of Universal Logistics Holdings, Inc.'s operating revenues. This level of concentration means the loss of any single major account could materially affect financial results.

Here is a look at the key customer groups and the revenue dependency based on the latest full-year data available:

Customer Segment Focus	2024 Revenue Concentration	Key Financial/Operational Data Point
Automotive Industry	47%	General Motors accounted for 18% of total operating revenues in 2024.
Top 10 Customers (Aggregate)	56%	This concentration highlights reliance on a limited number of major shippers.
Contract Logistics Customer Base (Q1 2025)	N/A	Company reaffirmed expectation to book over $1.1 billion in contract logistics revenue in 2025.

Universal Logistics Holdings, Inc. serves a mix of heavy industry clients beyond just automotive. The customer portfolio is largely concentrated across several core industrial sectors:

• Companies in steel and other metals and manufacturing.
• Railroad clients, supported by the Q4 2024 acquisition of Parsec.
• Retail and consumer goods sectors.
• Energy sector clients requiring specialized heavy-haul transport.

The focus on specialized transport is evident in service offerings. For instance, the trucking segment saw strong results in 2024, driven by demand for specialized, heavy-haul services, such as the wind business. As of the end of the second quarter of 2025, the company managed 87 value-added programs, up from 68 at the end of the second quarter of 2024, indicating growth in dedicated customer solutions within these segments.

To be fair, the automotive dependency is evolving. While automotive was 47% of revenue in 2024, Ford accounted for 17% of 2024 revenue, while General Motors was 18%. This shows a degree of diversification even within the primary vertical. Finance: draft 13-week cash view by Friday.

Universal Logistics Holdings, Inc. (ULH) - Canvas Business Model: Cost Structure

You're looking at the major drains on Universal Logistics Holdings, Inc.'s (ULH) cash flow, which is defintely where the rubber meets the road in logistics. The cost structure here is heavily weighted toward variable operational expenses, but the fixed asset base requires significant, planned investment.

Variable costs for purchased transportation, which primarily means driver and contractor compensation, are the single largest operating expense category, though we don't have a specific dollar amount for the full year 2025 yet. What we do see clearly are the capital needs to support the fleet and operational footprint.

Capital Expenditure/Debt Metric	2025 Projection/Actual Period	Amount
Equipment Capital Expenditures (Projected Full Year 2025)	Full Year 2025 Guidance	$100 million to $125 million
Real Estate Capital Expenditures (Projected Full Year 2025)	Full Year 2025 Guidance	$50 million to $65 million
Capital Expenditures (Actual YTD Q1 2025)	As of March 29, 2025	$52.6 million
Capital Expenditures (Actual YTD Q2 2025)	As of June 28, 2025	$84.3 million
Capital Expenditures (Actual YTD Q3 2025)	As of September 27, 2025	$54.5 million
Outstanding Debt	End of Q3 2025	$827.0 million

Fuel costs are a major component of the variable spend. To manage this volatility, Universal Logistics Holdings, Inc. collects fuel surcharge revenue, which offsets a portion of the expense. Here's a look at the separately identified fuel surcharge revenue across key segments for the first three quarters of 2025:

• Trucking Segment Fuel Surcharges (Q1 2025): $3.5 million
• Trucking Segment Fuel Surcharges (Q2 2025): $3.4 million
• Trucking Segment Fuel Surcharges (Q3 2025): $3.6 million
• Dedicated Transportation Fuel Surcharges (Q2 2025): $7.3 million
• Dedicated Transportation Fuel Surcharges (Q3 2025): $8.1 million
• Intermodal Segment Fuel Surcharges (Q1 2025): $8.2 million
• Intermodal Segment Fuel Surcharges (Q3 2025): $7.6 million

The cost base also includes high fixed costs related to facilities and technology infrastructure, necessary to run the contract logistics and dedicated operations across the network. These costs provide the operational leverage when volumes are high, but they become a drag when utilization dips, as seen in the Q3 2025 operating loss of $(74.2) million on revenues of $396.8 million, which included significant non-cash impairment charges.

Interest expense is a non-operating cost tied directly to the debt load. The projection you mentioned is between $48 million and $51 million for the full year 2025. For a concrete data point, the net interest expense reported for the second quarter of 2025 was $8,852 thousand, or $8.852 million.

Universal Logistics Holdings, Inc. (ULH) - Canvas Business Model: Revenue Streams

You're looking at how Universal Logistics Holdings, Inc. pulls in its money as of late 2025. It's all about the services they provide, broken down by segment. The numbers below are from the third quarter of 2025.

The Contract Logistics segment is definitely the biggest earner, which makes sense given its focus on value-added and dedicated services. This segment brought in $264.4 million in operating revenues for the third quarter of 2025. That revenue stream included $8.1 million from separately identified fuel surcharges from dedicated transportation services for the quarter. So, the core contract work is the engine here.

Here's a quick look at how the main operating segments stacked up in Q3 2025:

Revenue Stream Segment	Q3 2025 Operating Revenue (Millions USD)
Contract Logistics fees	$264.4
Trucking services revenue	$67.7
Intermodal transportation fees	$64.7

The Trucking segment contributed $67.7 million in operating revenues for the third quarter of 2025. Within that trucking revenue, you have to pull out the Brokerage services revenue, which totaled $17.3 million in the quarter. That's a significant chunk of the trucking total.

The Intermodal transportation fees segment generated $64.7 million in operating revenues for the third quarter of 2025. This segment's revenue stream is also subject to variable charges, which is important to track. Specifically, the intermodal segment's revenues for the quarter included:

• Revenue from separately identified fuel surcharges: $7.6 million
• Other accessorial charges (like detention, demurrage, and storage): $9.0 million

When you look at the total operating revenues for Universal Logistics Holdings, Inc. in the third quarter of 2025, it was $396.8 million. That total is the sum of these core services plus any other minor streams, but the three segments listed above make up the vast majority of the top line. Finance: draft 13-week cash view by Friday.